DOCSLIB.ORG

RSG Victoria

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
RSG Victoria SITHGAM301 - Provide Responsible Gambling Services RSG Victoria Table of Contents Section 1 Background of gambling ................................................................................................................................... 1 Section 2 Gambling in Victoria and Australia .................................................................................................................... 5 Section 3 Provide information ........................................................................................................................................ 19 Section 4 Interact with customers and the community ................................................................................................. 35 Section 5 Exclusion provisions ........................................................................................................................................ 43 Section 7 Financial transactions ...................................................................................................................................... 59 Section 8 advertising and promotions ............................................................................................................................ 63 Section 1 Background of gambling What can I expect to learn in this section of the RSG program? When you have finished this section discussing the Background of gambling you should understand............ the term gambling activity the difference between the terms Gambling, Gaming and Wagering why people are attracted to gambling the potential benefits of gambling activities the potential harmful effects of gambling what problem gambling is and the ripple effect theory what responsible gambling is Gambling in the community It is highly likely that you will already have some gambling knowledge; that you have been given a ticket for Tattslotto as a gift at some stage in your past, you may have bought or sold raffle tickets to raise funds for your school, been to watch a horse or dog race, or you may know someone who gambles, plays the 'pokies' or goes to 'Bingo' nights. In today's society there are so many ways we can legally participate in gambling activities, and most of us do enjoy our experiences. However, a significant number of us become so focused on the possibility of winning that we lose our ability to logically assess or manage our involvement, and our gambling becomes a problem for us, our families, our friends and the community. It is for this reason people who work in businesses offering gambling activities are required to learn how to encourage Responsible Gambling. What do we mean when we talk about gambling activity? In its simplest form gambling activity refers to the focus of the gambling; the game, race or competition on which an individual places bets or outlays money. (Such as horse races, pokies, tattslotto or the roulette wheel). At its most complex it can include discussion on the frequency of gambling, the demographics of those who participate in its various forms and gambling related issues for individuals and the community. What is the difference between Gambling, Gaming & Wagering? SITHGAM301 - Provide Responsible Gambling Services There is confusion about what the terms gambling and gaming mean and how wagering relates to them. Not many people appreciate the difference between them....... .........when people talk about gambling, listen carefully, and you will notice they use the words interchangeably. Gaming when someone participates in a gaming activity they are participating in any form of gambling except wagering Wagering refers to bets placed with totalisators (e.g. TAB or Sportsbet) or bookies on races, sports or other events (e.g. horse racing, greyhound racing, sports games, politics etc) Gambling encompasses both gaming and wagering, it refers to all situations where money is staked on a chance or uncertain outcome Please note; Throughout this program we will talk about problem gambling and responsible gambling; when these are discussed we are referring to all forms of legalised gambling including wagering. What is Speculation? Am I gambling if I speculate? Well..... yes you are gambling. You are taking a risk by buying something and gambling on the hope you will be able to sell it for more in the future. We mention it here because it is a form of gambling but it's not legislated against even though there are many people who suffer in the same way as problem gamblers do. Speculation as defined by Wikipedia is..... 'Financial speculation which can involve the buying, holding, selling, and short-selling of stocks, bonds, commodities, currencies, collectibles, real estate, derivatives, or any valuable financial instrument to profit from fluctuations in its price, irrespective of its underlying value.' Why are people attracted to gambling It is important to understand why so many of us choose to gamble..... Research conducted by governments within Australia has shown there are seven main reasons people indulge and it's generally a combination of some or all of the following, they.... enjoy the atmosphere of a gambling venue or event look forward to the social aspects of gambling like the challenge of daring to beat the odds thrive on testing their luck hope to win back previous losses can escape the reality and circumstances of their lives and importantly, they hope to win! SITHGAM301 - Provide Responsible Gambling Services Treat Gamblers with Respect!! Choosing to gamble is an individual's right, and must be respected. Regardless of your personal thoughts, it is not your place to judge someone who chooses this form of entertainment, even if it does become a problem for them. What is problem gambling? It is not possible to identify a problem gambler merely by their physical appearance. Someone who is betting heavily might be doing so within his or her own predetermined limits. They could be having fun, a “night on the town” or splurging earlier winnings. Whereas an alcoholic or a chronic drug user might have observable indications that they have an addiction, it is less obvious in a gambler. There are various definitions of problem gambling, but most emphasise: 1. A person’s lack of control over their gambling behaviour 2. Adverse personal, economic and social impacts resulting from a gambler's actions. Problem gambling may involve: gambling more money than the player can afford gambling that makes the home life of the player unhappy feelings of remorse after gambling bills that can't be paid by the player due to excessive gambling borrowing money to gamble trying to win back gambling losses gambling to escape worry or personal problems changes in sleeping or eating habits due to gambling committing illegal acts or considering these to finance gambling considering self-harm as a result of gambling It is estimated that problem gamblers contribute one third of all money people spend on gambling. It is also estimated that each problem gambler has a financial or emotional impact on 5 to 10 other people. This impact is called the ripple effect... more about that next Characteristics of Problem Gambling and the ripple effect theory Just like a stone tossed into a pond, the behaviour of a problem gambler can have a ripple effect through the whole community. An individual with a gambling problem can potentially have an impact on their, family, friends, place of work/study, on governments and communities - the impact on these levels within communities is known as 'The Ripple Effect'. It has been demonstrated by research that a problem gambler may impact another 5 to 10 people within their circle of family and friends. The focus of a gambling problem will vary from person to person with most gambling in four or more products at a time, gambling frequently and for long periods. They may focus on Horses, Greyhounds, Card and Table Games or become seduced by Electronic Gaming Machines; these are just a few of the gambling options available to punters. SITHGAM301 - Provide Responsible Gambling Services Individuals with a Gambling Problem tend to experience: Stress Depression Financial hardship (inability to pay bills), debts, loss of assets and some even become bankrupt They may consider actions they normally wouldn't such as: Suicide Crimes such as theft, to fund their addictions The family and friends of people with gambling addictions may experience: Stress Family neglect Loss of household income Relationship breakdown and grief Domestic violence Someone with a gambling problem may find it very difficult to study effectively, may have a reduced ability to focus on and recall information. The workplace of the individual may become destabilised, working relationships undermined as the individual becomes unreliable, moody and may even steal from mates or the boss. Lack of performance may result in losing a job Reduced productivity of an individual may not be significant but of thousands of individuals it becomes a problem for the community Individuals sacked because of the impact their gambling problem has on their ability to function may require financial support from the community such as unemployment benefits Individuals and the family and friends of individuals with gambling problems seek counselling and help from community and legal services Increased demand for help puts pressure on legal services Demand for help puts a strain on counselling services Many crimes committed by individuals with gambling problems place a cost burden on communities.
Load more

Recommended publications
  • Final Report
    The Relevance and Role of Gaming Machine Games and Game Features on the Play of Problem Gamblers REPORT Prepared for: Independent Gambling Authority South Australia Prepared under the auspices of Australian Institute for Primary Care (AIPC) La Trobe University by Charles Livingstone PhD (Department of Health Sciences, Monash University) and Richard Woolley PhD (Centre for Industry and Innovation Studies University of Western Sydney) with Miss Tsharni Zazryn (Department of Health Sciences, Monash University), Ms Lisa Bakacs (AIPC, La Trobe University) and Roland Shami PhD (Department of Econometrics and Business Statistics, Monash University) January 2008 EGM games and game features Report Copyright notice © Independent Gambling Authority, 2008 This publication is copyright. Except as permitted under the Copyright Act 1968 (Commonwealth) or otherwise set out in this copyright notice, no part of this publication may be reproduced in any form or by any means, electronic or mechanical, or stored electronically in any form without prior permission in writing from the copyright holder. The Independent Gambling Authority is an incorporated instrumentality of the Crown in right of South Australia. This publication is intended for use in the public domain. It may be copied (including being copied electronically and stored as a computer file) provided that it is copied in its entirety, that it is not materially altered and that no fee (other than a fee reasonably referable to actual cost of copying) is charged. All rights reserved. ISBN 978-1-921070-32-7 (print) 978-1-921070-33-4 (web) Independent Gambling Authority Level 4 45 Grenfell Street Adelaide Post Office Box 67 Rundle Mall South Australia 5000 + 61 8 8226 7233 (voice) + 61 8 8226 7247 (facsimile) www.iga.sa.gov.au [email protected] ii EGM games and game features Report Faculty of Health Sciences La Trobe University A body politic and corporate ABN 64 804 735 113 The Australian Institute for Primary Care (AIPC) operates from within the academic environment of La Trobe University.
    [Show full text]
  • Responsible Gambling Education Unit: Mathematics a & B
    The Queensland Responsible Gambling Strategy Responsible Gambling Education Unit: Mathematics A & B Outline of the Unit This document is a guide for teachers to the Responsible Gambling Education Unit: Mathematics A and the Responsible Gambling Education Unit: Mathematics B student workbooks. Guide Teachers’ A & B • Unit: Mathematics Education Gambling Responsible The Teachers’ Guide is divided into eight sections. There are seven sections for both Mathematics A and Mathematics B and one section for Mathematics B alone. Additional material for Mathematics B is also provided in the first seven sections. All Mathematics B specific material is on pages shaded light blue. There are four sets of exercises. These exercises are followed by answers on pages shaded light blue. Students will not have the exercise answers in their booklets. Teachers notes. Teachers’ notes are in blue boxes with blue text. The teachers notes and exercise answers are provided in this document and on the supplied CD ROM (see note below). Information for students. The information that will appear in the student booklets is in black text. Student activities are in black boxes with black text. The complete student booklets are incorporated in this document and are available as separate documents on the supplied CD ROM (see note below). These separate documents are designed for student use. CD ROM The Senior Mathematics Modules :: A and B CD ROM encorporates two methods for accessing data. On opening the CD you will find two folders available. One is a version for traditional paper based work and the other an interactive program that can be downloaded and made available to individual computers.
    [Show full text]
  • Vulnerabilities of Casinos and Gaming Sector
    The Asia/Pacific Group on Money Laundering Financial Action Task Force Groupe d’action financière FATF Report Vulnerabilities of Casinos and Gaming Sector March 2009 2 - © 2009 FATF/OECD and APG THE FINANCIAL ACTION TASK FORCE (FATF) The Financial Action Task Force (FATF) is an independent inter-governmental body that develops and promotes policies to protect the global financial system against money laundering and terrorist financing. Recommendations issued by the FATF define criminal justice and regulatory measures that should be implemented to counter this problem. These Recommendations also include international co-operation and preventive measures to be taken by financial institutions and others such as casinos, real estate dealers, lawyers and accountants. The FATF Recommendations are recognised as the global anti-money laundering (AML) and counter-terrorist financing (CFT) standard. For more information about the FATF, please visit the website: WWW.FATF-GAFI.ORG ASIA PACIFIC GROUP ON MONEY LAUNDERING The Asia/Pacific Group on Money Laundering (APG) is an autonomous and collaborative international organisation founded in 1997 in Bangkok, Thailand consisting of 39 member jurisdictions and a number of international and regional observers. The member jurisdictions and observers of the APG are committed to the effective implementation and enforcement of internationally accepted standards against money laundering and the financing of terrorism, in particular the Forty Recommendations and Nine Special Recommendations on Terrorist Financing of the Financial Action Task Force (FATF). For more information about the APG, please visit the website: WWW.APGML.ORG © 2009 FATF/OECD and APG. All rights reserved No reproduction or translation of this publication may be made without prior written permission.
    [Show full text]
  • Vulnerabilities of Casinos and Gaming Sector
    The Asia/Pacific Group on Money Laundering Financial Action Task Force Groupe d’action financière FATF Report Vulnerabilities of Casinos and Gaming Sector March 2009 2 - © 2009 FATF/OECD and APG THE FINANCIAL ACTION TASK FORCE (FATF) The Financial Action Task Force (FATF) is an independent inter-governmental body that develops and promotes policies to protect the global financial system against money laundering and terrorist financing. Recommendations issued by the FATF define criminal justice and regulatory measures that should be implemented to counter this problem. These Recommendations also include international co-operation and preventive measures to be taken by financial institutions and others such as casinos, real estate dealers, lawyers and accountants. The FATF Recommendations are recognised as the global anti-money laundering (AML) and counter-terrorist financing (CFT) standard. For more information about the FATF, please visit the website: WWW.FATF-GAFI.ORG ASIA PACIFIC GROUP ON MONEY LAUNDERING The Asia/Pacific Group on Money Laundering (APG) is an autonomous and collaborative international organisation founded in 1997 in Bangkok, Thailand consisting of 39 member jurisdictions and a number of international and regional observers. The member jurisdictions and observers of the APG are committed to the effective implementation and enforcement of internationally accepted standards against money laundering and the financing of terrorism, in particular the Forty Recommendations and Nine Special Recommendations on Terrorist Financing of the Financial Action Task Force (FATF). For more information about the APG, please visit the website: WWW.APGML.ORG © 2009 FATF/OECD and APG. All rights reserved No reproduction or translation of this publication may be made without prior written permission.
    [Show full text]
  • EGM Technology and Consumer Safety
    The Relevance and Role of Gaming Machine Games and Game Features on the Play of Problem Gamblers REPORT Prepared for: Independent Gambling Authority South Australia Prepared under the auspices of Australian Institute for Primary Care (AIPC) La Trobe University by Charles Livingstone PhD (Department of Health Sciences, Monash University) and Richard Woolley PhD (Centre for Industry and Innovation Studies University of Western Sydney) with Miss Tsharni Zazryn (Department of Health Sciences, Monash University), Ms Lisa Bakacs (AIPC, La Trobe University) and Roland Shami PhD (Department of Econometrics and Business Statistics, Monash University) January 2008 EGM games and game features Report Copyright notice © Independent Gambling Authority, 2008 This publication is copyright. Except as permitted under the Copyright Act 1968 (Commonwealth) or otherwise set out in this copyright notice, no part of this publication may be reproduced in any form or by any means, electronic or mechanical, or stored electronically in any form without prior permission in writing from the copyright holder. The Independent Gambling Authority is an incorporated instrumentality of the Crown in right of South Australia. This publication is intended for use in the public domain. It may be copied (including being copied electronically and stored as a computer le) provided that it is copied in its entirety, that it is not materially altered and that no fee (other than a fee reasonably referable to actual cost of copying) is charged. All rights reserved. ISBN 978-1-921070-32-7 (print) 978-1-921070-33-4 (web) Independent Gambling Authority Level 4 45 Grenfell Street Adelaide Post Office Box 67 Rundle Mall South Australia 5000 + 61 8 8226 7233 (voice) + 61 8 8226 7247 (facsimile) www.iga.sa.gov.au [email protected] ii EGM games and game features Report Faculty of Health Sciences La Trobe University A body politic and corporate ABN 64 804 735 113 The Australian Institute for Primary Care (AIPC) operates from within the academic environment of La Trobe University.
    [Show full text]
  • Regulating Public Morals and Private Markets: Online Securities Trading, Internet Gambling, and the Speculation Paradox
    REGULATING PUBLIC MORALS AND PRIVATE MARKETS: ONLINE SECURITIES TRADING, INTERNET GAMBLING, AND THE SPECULATION PARADOX ∗ CHRISTINE HURT INTRODUCTION ............................................................................................... 371 I. THE SPECTRUM OF SPECULATION ....................................................... 377 A. Model: From Entertainment to Wagering to Ownership............. 377 B. Games of Pure Chance................................................................ 379 1. “L” Games............................................................................. 379 2. Entertainment Value, Utility, and Social Costs..................... 380 C. Type A Speculation: Wagers Involving Mostly Chance and Skill.............................................................................................. 381 1. “W” Games............................................................................ 381 2. Derivatives............................................................................. 382 3. Day Trading........................................................................... 384 4. Utility.................................................................................... 385 D. Type B Speculation: Wagers Involving Some Chance/Some Skill.............................................................................................. 387 1. Sports Betting........................................................................ 388 2. Stock Trading.......................................................................
    [Show full text]