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Deliverable No.9.2: Evaluation Plan Ref.17 Ares(2018)3823294th July 2018 - 18/07/2018 Evaluation Plan DESTINATIONS Deliverable No. 9.2 Deliverable No.: D9.2 Project Acronym: DESTINATIONS Full Title: DESTINATIONS Grant Agreement No.: 689031 Workpackage/Measure No.: WP9 Workpackage/ Measure Title: Responsible Author(s): Stefano Faberi, Francesca Pietroni, Mario Gualdi (ISINNOVA) Responsible Co-Author(s): Date: 17.07.2018 Status: Final Dissemination level: PC The views expressed in this publication are the sole responsibility of the authors and the DESTINATIONS project consortium and do not necessarily reflect the views of the European Commission 1 / 325 Deliverable No.9.2: Evaluation Plan 17th July 2018 Project Partners Organisation Country Abbreviation Institute of Studies for the Integration of Systems IT ISINNOVA The Research Committee of the Technical University of Crete GR TUC Vectos (South) Limited UK VECTOS Horários do Funchal, Transportes Públicos S.A. PT HF MEMEX S.R.L. IT MEMEX University of Malta M UOM CINESI SL ES CINESI Stratagem Energy LTD CY STRATA Document History Date Person Action Status Diss. Level 17.07.2017 Francesca Pietroni (ISINNOVA) First version of the D9.2 Draft EM Renato Bellini, Eleonora Ercoli 10.09.2017 Input for Local Evaluation Plan Draft EM (MEMEX) 10.09.2017 Jordi Casas (CINESI) Input for Local Evaluation Plan Draft EM 10.09.2017 André Freitas (HF) Input for Local Evaluation Plan Draft EM 10.09.2017 Maria Attard (UOM) Input for Local Evaluation Plan Draft EM Theocharis Tsoutsos, Stavroula 10.09.2017 Input for Local Evaluation Plan Draft EM Tournaki, Eleni Farmaki (TUC) Konstantinos Perikleous 10.09.2017 Input for Local Evaluation Plan Draft EM (STRATA) 10.11.2017 Mario Gualdi Revision Final PC 08.02.2018 Francesca Pietroni Update version of the LEP Submitted PC 17.07.2018 Francesca Pietroni New version with only LEP Final PC Status: Draft, Final, Approved, and Submitted (to European Commission). Dissemination Level: PC = Project Coordinator, SC=Site Coordinator, TC=Technical Coordinator, EM=Evaluation Manager. 2 / 325 Deliverable No.9.2: Evaluation Plan 17th July 2018 Table of Contents 1 THE PROJECT EVALUATION PLAN .............................................................................................. 8 1.1 EXECUTIVE SUMMARY OF DELIVERABLE D9.1 ................................................................................ 8 2 LOCAL EVALUATION PLAN - MADEIRA ....................................................................................... 9 2.1 ISLAND AND CITY DESCRIPTION ..................................................................................................... 9 2.2 STRATEGIC GOALS ..................................................................................................................... 10 2.3 THE RELATION AMONG THE MEASURES ........................................................................................ 11 3 EVALUATION PLAN AT MEASURE LEVEL ................................................................................. 14 3.1 MEASURE MAD 2.1 - SUSTAINABLE REGIONAL MOBILITY PLAN (SRMP) IN TOURISTIC REGIONS .... 14 3.2 MEASURE MAD 2.2 - SMART METERING / SENSING AND USER GENERATED CONTENT TO IMPROVE URBAN MOBILITY PLANNING AND SERVICES .............................................................................................. 17 3.3 MEASURE MAD 3.1 - INNOVATIVE SOLUTIONS TO IMPROVE SAFETY AND SECURITY PUBLIC SPACES 22 3.4 MEASURE MAD 3.2 - SCHOOL AND FOREIGN STUDENTS AWARENESS CAMPAIGN PACKAGE ............ 30 3.5 MEASURE MAD 4.1 - PROMOTE THE UPTAKE OF CLEAN VEHICLES BY FLEET OPERATORS .............. 34 3.6 MEASURE MAD 5.1 - SMART AND CLEAN URBAN FREIGHT LOGISTICS AT TOURIST DESTINATIONS ... 39 3.7 MEASURE MAD 6.1 - GAMIFICATION AS A WAY TO INDUCE BEHAVIOURAL CHANGE IN MOBILITY ...... 45 3.8 MEASURE MAD 6.2 - GREEN CREDITS: A BUSINESS MODEL FOR MOBILITY, SUSTAINABILITY AND TOURISM ............................................................................................................................................... 51 3.9 MEASURE MAD 6.3 - MOBILITY MANAGEMENT PLANNING TOOLS FOR TOURISTS AND LOCAL TOURISM OPERATORS ........................................................................................................................................... 58 3.10 MEASURE MAD 6.4 - LOW EMISSION AREAS AND SMART URBAN TRAFFIC CONTROL ....................... 62 3.11 MEASURE MAD 7.1 - ELECTRICAL VEHICLES AND CLEAN FUELS FOR PUBLIC TRANSPORT URBAN AND INTER-URBAN FLEET ............................................................................................................................... 67 3.12 MEASURE MAD 7.2 - ATTRACTIVE PUBLIC TRANSPORT ................................................................ 72 3.13 MEASURE MAD 7.3 - SMART PT TRAVELLER INFORMATION SERVICE ............................................ 77 3.14 MEASURE MAD 7.4 - PUBLIC TRANSPORT SMART MULTI-TASK TICKETING SYSTEM, IN OPEN STANDARDS ........................................................................................................................................... 83 4 LOCAL EVALUATION PLAN – ELBA ........................................................................................... 88 4.1 ISLAND AND CITIES DESCRIPTION................................................................................................. 88 4.2 STRATEGIC GOALS ..................................................................................................................... 89 4.3 THE RELATION AMONG THE MEASURES ........................................................................................ 90 5 EVALUATION PLAN AT MEASURE LEVEL ................................................................................. 93 5.1 MEASURE ELB 2.1 - COMMON ELBA SUMP FOR RESIDENTS AND TOURISTS ................................. 93 5.2 MEASURE ELB 2.2 - ELBA OPEN DATA LAYER .............................................................................. 96 3 / 325 Deliverable No.9.2: Evaluation Plan 17th July 2018 5.3 ELB 3.1 - INCREASED LEVEL OF SAFETY FOR PEDESTRIAN CROSSINGS ......................................... 98 5.4 MEASURE ELB 3.2 - SUSTAINABLE AND SAFE ACCESSIBLE BIKE AND PEDESTRIAN ROUTE DESIGN 100 5.5 MEASURE ELB 3.3 - REQUALIFICATION OF THE MAIN TAXI STATION AREA IN PORTOFERRAIO ........ 102 5.6 MEASURE ELB 4.1 - SHARED ELBA MOBILITY AGENCY............................................................. 104 5.7 MEASURE ELB 4.2 - CAR/SCOOTER/BIKE/BOAT (CSBB) SHARING .............................................. 107 5.8 MEASURE ELB 4.3 - RIDE SHARING PLATFORM ......................................................................... 109 5.9 MEASURE ELB 4.4 - INCREASING FEELING OF SECURITY AMONG ELBA SHARING USERS TRACKING FOR ELBA-SHARING SERVICE USERS: APP ............................................................................................ 111 5.10 MEASURE ELB 4.5 - EV LEGISLATION REVISION AND CHARGING INFRASTRUCTURES IN ELBA ....... 113 5.11 MEASURE ELB 5.1 - ISLAND FREIGHT LOGISTICS FOR TOURIST SERVICES ................................... 115 5.12 MEASURE ELB 5.2 - SUSTAINABLE ELBA LOGISTICS PLAN ........................................................ 117 5.13 MEASURE ELB 6.1 - COMBINED PRODUCTS FOR TOURISM AND MOBILITY: THE ACCOMMODATION AND MOBILITY PACKAGE .............................................................................................................................. 120 5.14 MEASURE ELB 7.1 - IMPROVED PUBLIC TRANSPORT SERVICES FOR TOURISTS ........................... 122 5.15 MEASURE ELB 7.2 - INTEGRATED PAYMENT FOR MOBILITY AND OTHER SERVICES ON ELBA ......... 124 5.16 MEASURE ELB 7.3 - APP FOR USER REAL TIME INFORMATION ................................................... 126 6 LOCAL EVALUATION PLAN - LAS PALMAS DE GRAN CANARIA ......................................... 128 6.1 CITY DESCRIPTION ................................................................................................................... 128 6.2 STRATEGIC GOALS ................................................................................................................... 129 6.3 THE RELATION AMONG THE MEASURES ...................................................................................... 130 7 EVALUATION PLAN AT MEASURE LEVEL ............................................................................... 134 7.1 MEASURE LPA 2.1 - SUMP OBSERVATORY AND PARTICIPATION ................................................ 134 7.2 MEASURE LPA 2.2 – SMART DESTINATION .............................................................................. 137 7.3 MEASURE LPA 3.1 - ATTRACTIVE, SAFE AND ACCESSIBLE PUBLIC SPACE AT MAJOR ATTRACTIONS 140 7.4 MEASURE LPA 4.1 – PUBLIC E-BIKE SYSTEM ............................................................................. 145 7.5 MEASURE LPA 4.2 - FAST CHARGING EV .................................................................................. 149 7.6 MEASURE LPA 5.1 - D4 SERVICE: THE SMART DISTRIBUTION SYSTEM ...................................... 152 7.7 MEASURE LPA 5.2 - URBAN FREIGHT SOLUTIONS INTO SUMP .................................................. 155 7.8 MEASURE LPA 6.1 - GREEN CREDITS SCHEME .......................................................................... 158 7.9 MEASURE LPA 7.1 - COMMUNICATION FOR THE INTRODUCTION OF THE NEW BUS RAPID TRANSIT (BRT) 161 7.10 MEASURE LPA 7.2 - HYBRID BUSES IN THE URBAN BUS FLEET .................................................... 164 7.11 MEASURE LPA 7.3 - REAL TIME MOBILITY AND TOURISM