APPENDIX A: PUBLIC COMMENTS & RESPONSES The table below includes every comment received as part of the Unmet Transit Needs outreach for fiscal year 2019- 2020. The first column from the table includes the comment received from the public. In most cases the comment is printed exactly as received, but in rare cases it was summarized to save space or remove personal information. The second column includes one of four findings: this is not an unmet transit need, this unmet transit need is not reasonable to meet, or this unmet transit need is reasonable to meet. The third column includes an explanation for how PCTPA staff and the SSTAC determined whether a request was an unmet transit need that was reasonable to meet. In many cases the explanations refer to various transit plans, all of which are available on the PCTPA website pctpa.net. The fourth column lists the jurisdictions relevant to each comment (‘County’ refers to the unicorporated areas of Placer County).

The comments are listed in the table according to six categories: Operational Comments about buses, stops and fares; Scheduling Comments about delays and service frequency; New Service Comments with requests for service between two locations; Service Area Comments with requests to alter existing routes; and Miscellaneous Comments. Within each category, the comments are sorted by finding with “this is not an unmet need” first and “this unmet need is reasonable to meet” last.

Operational Comments

Public Comment Finding Explanation Jurisdictions 585 Sacramento Street is served by Au- burn Transit’s deviated-fixed route service. While there is a bus stop at McAuley meadows, There is a bus stop on Sacramento Street seniors need door to door service as Dial-A- right outside McAuley Meadows. Those This is not Ride. Seniors have mobility issues and isolation who need to be picked up or dropped off 1 an unmet Auburn has negative impact. Seniors E14 want to walk closer to the building should request para- need. to the bus stop or lack confidence/know-how to transit service in advance so that the ap- navigate bus system propriate vehicle will be available. Not all Auburn Transit buses can make the tight turns in the McAuley Meadows complex. Most of Luther Road is within Auburn I live in Luther Road. There is no public trans- Transit’s deviated-fixed route service portation around here. I see people walking area. This service allows residents to down Luther Road. It’s dangerous. No room to This is not schedule pickups and dropoffs anywhere Auburn 2 walk and cars going fast. A public transporta- an unmet with in 0.75 miles of the Auburn Transit County tion would be great. I need to get everywhere in need. bus routes. You could use this service to auburn, downtown old town, and target for daily reach many destinations within the City of living without depending on a car Auburn. Regarding Roseville Transit - Need longer/ deeper bus shelters at commuter stops.Fix the online bus tracker. It used to work beautifully but now is useless. Drivers should keep the two-way radio turned down. AC is either full- This is not Operations issues are not considered un- 3 blast freezing or non-existent. an unmet met transit needs. However, this comment Roseville Some drivers need to be trained to drive more need. will be forwarded to the transit operators. smoothly - not slamming on brakes so much, anticipate slow downs. Overall the commuter service is very good and mostly reliable. Wi-fi would be a nice addition.

13 FY 2019 - 2020 Operational Comments (cont.)

Public Comment Finding Explanation Jurisdictions The sunsplash shelter needs to be expanded to hold more people. This is needed especially in winter when it is raining. it is miserable to wait in pouring rain, even with an umbrella. Also the buses are ALWAYS late by 5 to 15 minutes. I want to be to work on time but your buses are determined to make me late. If i take an earlier bus, then I am 30 minutes before I start work. In the afternoon, I take commuter 2 home, but This is not Operations issues are not considered un- if it is 5 minutes late, then all the people who 4 an unmet met transit needs. However, this comment Roseville would normally take bus 3 get on 2 and now it need. will be forwarded to the transit operators. is too full for me to have a seat and standing sucks. Also, please get a better bus tracking system. The one you are now using is horrible. It does not track, it only predicts and it is usu- ally wrong. The buses themselves need a defi- nite upgrade. All of the windows are drafty or let in water if it is raining. The escape hatches in the roof usually leak as well and make all of the surrounding seats damp. This is not Operations issues are not considered un- Would like to see the 10 ride general discount 5 an unmet met transit needs. However, this comment All fare available on the Connect Transit Card need. will be forwarded to the transit operators. I appreciate the new app that was created to let one know where the buses are in relation to the stops. Excellent step forward. Also, the This is not 6 ability to purchase an electronically generated an unmet The comment does not describe a need Roseville ticket card (Read about it bu forgot its name) need. Please continue the efforts to make the system customer friendly! Best progress thus last year Recently, the Roseville Commuter system changed the Bus Tracker feature. Prior it used to show all buses and their locations in real time by a minute or two. Now the feature does not allow you to see all buses in route at the This is not Operations issues are not considered un- same time, you have to select one route. And, 7 an unmet met transit needs. However, this comment Roseville the tracker either does not update at all or up- need. will be forwarded to the transit operators. dates every 15-20 minutes. This does not help me when I am trying to get to my bus stop a half mile away from my building. The old tracker worked great so I am not sure why it changed, and not for the better. I am a Rocklin resident and typically use the Fares issues are operational and not Roseville bus service. Living in Rocklin I am considered unmet transit needs, but will This is not required to pay extra as a non-resident. Can we be forwarded to the operators. The Short Rocklin 8 an unmet work something out with your friendly neighbors Range Transit Plans do not recommend Roseville need. in Rocklin? Also if we can do that, it would be adding any additional runs to the Placer nice to have extra commuter stops in Rocklin. Commuter Express Service from Rocklin. This is not Operations issues are not considered un- 9 It would be beneficial to add WI FI to the buses. an unmet met transit needs. However, this comment Roseville need. will be forwarded to the transit operators.

Unmet Transit Needs Report 14 Operational Comments (cont.)

Public Comment Finding Explanation Jurisdictions This is not Operations issues are not considered un- 10 Would like wifi on roseville transit an unmet met transit needs. However, this comment Roseville need. will be forwarded to the transit operators. Fares issues are operational and not I myself do not use public transportation, but considered unmet transit needs, but will the population we serve struggles with trans- This is not be forwarded to the operators. However, 11 portation in placer county. A discounted/ in- an unmet All WPCTSA’s Bus Pass Subsidy program come qualifying system for low income individu- need. does provide discount bus passes to par- als would help greatly. ticipating social service organizations. This is not Operations issues are not considered un- bus shelter at Market and Rothbury on the M 12 an unmet met transit needs. However, this comment Roseville Route need. will be forwarded to the transit operators. Fare issues are operational and not rode FAST (Fairfield and Suisun Transit) where This is not considered unmet transit needs. However, 13 offer free fare for 80+ Seniors; suggested an unmet All this comment will be forwarded to the Placer County could do the same need. transit operators. This is not Operations issues are not considered un- Request bench at bus stop at Eskaton on 14 an unmet met transit needs. However, this comment Roseville Pleasant Grove need. will be forwarded to the transit operators. This is not Operations issues are not considered un- Add shelter to stop at Vintage Square for 15 an unmet met transit needs. However, this comment Roseville weather protection need. will be forwarded to the transit operators. This is not There is a bus stop at Woodcreek Oaks 16 Request return bus stop at Heritage Oaks Apt an unmet Blvd and Junction Blvd, just outside Herit- Roseville need. age Oaks Apartments. Request our Route M Bus move it’s timed stop at the Vintage Apts to the church a few blocks This is not Operations issues are not considered un- 17 down, when bus idle’s at Vintage the exhaust an unmet met transit needs. However, this comment Roseville carries into the apartments causing residents need. will be forwarded to the transit operators. headache/nausea. This is not Operations issues are not considered un- Have Rsvl Sports Ctr & Maidu have access to 18 an unmet met transit needs. However, this comment Roseville load cash value to the connect card. need. will be forwarded to the transit operators. This is not Operations issues are not considered un- Move bus shelter near Country club & Junction 19 an unmet met transit needs. However, this comment Roseville to D route near Apts. need. will be forwarded to the transit operators. This is not Operations issues are not considered un- Please add a shelter to the bus stop on pleas- 20 an unmet met transit needs. However, this comment Roseville ant grove between fiddyment and monument need. will be forwarded to the transit operators. The Roseville Transit D Bus does have a This is not Request to bring back the stop Country Club/ stop at Junction Boulevard and Country 21 an unmet Roseville Junction next to the Apts. Club Drive and the Roseville M Bus will need. deviate to that intersection upon request. Wayne Tilden stopped by today to suggest that we have bus schedule posted in the bus shel- This is not Operations issues are not considered un- ters. He suggested that at least the schedule 22 an unmet met transit needs. However, this comment Roseville of the bus that comes to that particular stop. need. will be forwarded to the transit operators. He said that people are always asking, “what time does the bus come?” Shelters at all stops, keep lights working in This is not Operations issues are not considered un- 23 shelters, esp. at Pleasant Grove and Wood- an unmet met transit needs. However, this comment Roseville creek need. will be forwarded to the transit operators.

15 FY 2019 - 2020 Operational Comments (cont.)

Public Comment Finding Explanation Jurisdictions There is a bus stop at Cirby Way and Sun- This is not rise Avenue, just 0.1 miles from the Social Add a stop at Social Security office on Cirby, 24 an unmet Security Office on Cirby Way. Destinations Roseville east of Sunrise Blvd. need. within 0.75 miles of a bus stop are con- sidered to have transit service. Roseville Transit recently made an adjust- ment to its Dial-A-Ride policies and will now serve general public passengers at Macys and Nordstrom anytime out- side the holdiay shopping season (Nov 24 - Jan 2 ). During the holiday season, This is not Roseville general public Dial-A-Ride will Request to have DAR drop off/pick up at 25 an unmet only serve passengers at Nordstroms. Roseville Macy’s along w/Nordstrom. need. PCT Dial-A-Ride only serves Nordstrom all year around. Both Roseville Transit and PCT’s paratransit services are origin to destination, so paratransit passengers are eligible for pickup and dropoff wher- ever they need it within the service area boundaries. Operations issues are not considered un- Request for bench at Blue Oaks/Woodcreek This is not met transit needs. However, this comment Oaks on D route. She has a bad back and has 26 an unmet will be forwarded to the transit operators. Roseville to sit on the ground for 30 minutes waiting for need. The Short Range Transit Plans do not the bus. Currently it is stop 18. recommned adding a shelter to this stop

Scheduling Comments

Public Comment Finding Explanation Jurisdictions I would like see more bus pickups and returns at the Louis/Orlando transfer station. Currently the buses mostly pick up at and drop off at the Taylor road park and ride which is on the other The current Roseville Commuter Bus side of the city for people who live off Cirby and Schedule is designed to meet the needs Foothills. It takes almost as long to drive back This is not of most riders. While the Short Range to our side of town as it does to get back from 27 an unmet Transit Plans suggest adding two AM and Roseville downtown. Yet only one bus returns to Louis need. two PM commuter routes, the exact timing Orlando, the very first one. I can’t leave work and pickup locations for those routes will that early. It would nice to add a few departures be determined by the operators. and returns, especially one that left downtown between 4:30-5. It’s such a nice new transit center that it’s a pity we can’t use it more widely. Currently, you could take the Placer County Transit Auburn/Light Rail Bus I need to go from Sierra Colleg to Downtown (10) from Sierra College to the Watt/I-80 This is not Sacramento so I can walk to the bus stop every Light Rail Station and trasfer to the Blue 28 an unmet Rocklin day. My main concern is arriving downtown Light Rail Line to Downtown Sacramento. need. closer to 9am during my morning commute. This service is available hourly, including a route that would arrive downtown at 8:48am on weekdays.

Unmet Transit Needs Report 16 Scheduling Comments (cont.)

Public Comment Finding Explanation Jurisdictions Currently, you could make this trip on pub- lic transit by taking the Roseville Transit A Bus from Sunrise and Douglas Boulevards I need to go from Roseville douglas and 80 to the Louis/Orlando Transit Center, then This is not area to arden and watt SA. Reverse I work 12 taking the PCT 10 Bus to Watt/I-80, then 29 an unmet Roseville to 9 in sac. some of us go to jobs in sac off the taking the Sac RT 84 bus to Watt Avenue need. usual commite times and Arden Way. If you left at 10:15am from Roseville, you would get there by 11:40am and then you could return leav- ing at 9:20pm. The Short Range Transit Plans have Commuter Bus #3am is overly full. Most days This is not taken into account the popularity of Rose- 30 we have standing room only. I would also like to an unmet ville’s Commuter Bus routes and recom- Roseville see more PM stops at Saugstead Park. need. mend adding an additional two AM and PM routes to relieve this. Worsening traffic conditions and late bus de- partures have caused the Roseville Commuters This is not Operations issues are not considered un- 31 to be late almost every day (AM routes 9 and an unmet met transit needs. However, this comment Roseville 10 and PM routes 7 and 8). Departure times need. will be forwarded to the transit operators. may need to be reevaluated? Generally, I reach the stop at 15th & H at 5:10- 5:15, but the Roseville Transit No. 8 is gone by then and the no. 9 is chronically late, so I’ve Comments regarding delays are consid- This is not also been using Placer Commuter Express, but ered operational and are therefore not un- 32 an unmet Roseville that doesn’t arrive until 5:25-5:30. ment transit needs, but will be forwarded need. on to the operators. It would be nice to have 1 late bus, say 6 pm. That’s a huge hole in service. I need to go from Roseville to UCD Med Center; From the Louis/Orlando Transit Center in 2315 Stockton Blvd for work. I do not under- Roseville there are multiple options to get stand why trips to this side of the freeway to UC Davis Medical Center, including tak- This is not are considered adequately covered between ing the Sac RT 21 Bus to Folsom and then 33 an unmet Roseville commuter busses, Sac RT, and light rail. Has taking the Gold Light Rail Line, or taking need. anyone timed it out??? Not convenient. Yes, we the Sac RT 93 Bus to the Watt/I-80 Light do shift work, but seems like there is some op- Rail Station and then taking the the Blue portunity for reverse commutes, etc. Light Rail Line. Roseville buses are currently overcrowded where there is standing room only. Some of the drivers park at the Sunsplash parking lot and do not pull up to pick up riders until the time that the bus is supposed to depart, The current Roseville Commuter Bus which causes the bus to run late when arriv- Schedule is designed to meet the needs ing in downtown Sacramento. For many years of most riders. While the Short Range during the rainy season, repairs for leaks are Transit Plans suggest adding two AM and requested by customers repeatedly, but never This is not two PM commuter routes, the exact tim- 34 completed and causes wet seats that cannot an unmet Roseville ing and pickup locations for those routes be used and water dripping on customers. need. will be determined by the operators. The Buses are old and have bad suspension which exact timing and pickup locations of these creates a bumpy ride. Drivers cannot feel the added routes will be determined by opera- air temperature of the passenger area and a tors. lot of times the buses are either very cold or very hot and there doesn’t seem to be an easily accessible temperature control, as I see drivers having to go to the back of the bus to adjust temperature.

17 FY 2019 - 2020 Scheduling Comments (cont.)

Public Comment Finding Explanation Jurisdictions We are having an issue with Bus 7 being 10-15 minutes late picking up at 8th and Capitol every night. I know that it differs depending on driver Comments regarding delays are consid- and I switched to this route because when This is not ered operational and are therefore not un- 35 Jack drove it was never late; you could set your an unmet Roseville ment transit needs, but will be forwarded watch by it. Now it is routinely passed by no. need. on to the operators. 8, which is supposed to be 20 minutes behind it. And 6 always leaves on time because my schedule causes me to just miss it. The PCT Auburn/Light Rail Bus (10) con- nects Roseville to Sacramento via the I need to go from Sunsplash to Light Rail and Watt/I-80 Light Rail Station every hour. Watt I-80. Another issue I see that the Rose- You could take the Roseville A Bus to ville transit ‘Commuter Card’ can not be used Louis/Orlando Transit Center, take the in light rail as they do not accept the Roseville This is not Auburn/Light Rail Bus (10) from Louis/ 36 Commuter Card. Make it Common across all an unmet Orlando to Watt/I-80 and then take the Roseville Transit across Sacramento. This will allows the need. Blue Light Rail Line into Downtown Sac- passengers to use their card any where without ramento. Additionally, the Short Range paying additional fee. ( Placer express, Rose- Transit Plan recommends adding two AM ville Commuter or Light rail etc) and two PM Roseville Commuter buses, but the timing and stops of those runs will be determined by operators. The Roseville Transit B Bus provides service from the Galleria to Vernon and Grant Streets. That intersection is about a I need to go from Rosevile Square to the Gal- half mile walk from the Roseville Square This is not leria Mall for shopping and to get to route M. shopping center. Destinations within 0.75 37 an unmet Roseville Too long of a trip to have to transfer just to go miles of a bus stop are considered to need. up the road a way. have transit service. If you need direct ori- gin to destination service, Roseville also offers General Public Dial-A-Ride through- out the city. I need to get from Truckee to Tahoe city for work. I work for Placer County. Currently I can- Route schedules are designed to meet not get to work on time/leave after my shift as the majority of needs for riders. Currently, the route starts after/ends before. If I took the TART’s Mainline provides service from bus I would be late every day, and have to leave Truckee to Tahoe City starting at 7:30 and early. Who is the bus for??? Most people in from Tahoe City to Truckee at 4:50. The this area don’t even have traditional 9-5 M-F This is not Short Range Transit Plans do not suggest 38 jobs like I do. If you work at the resorts, you an unmet County expanding service times for this route. have to be there early in the morning. If you need. This comment has also been shared with work at a restaurant you have to be there late Nevada County Transportation Commis- in the evening. It’s ridiculous, sad, embarrass- sion and Tahoe Regional Transportation ing, and unbelievable that our public transit Agency due to the many jurisdictions in serves no one. It’s a sham. Either get rid of it all the Tahoe Basin. together and stop wasting out tax money on it or make it work for people. Currently, Roseville Transit Dial-A-Ride serves West Roseville, including where This is not you live. The Roseville Transit Short Range I need to go from my home in West Roseville to 39 an unmet Transit Plan proposes this area be the Roseville Downtown Roseville. need. focus of a Transit Master Plan as further development planning is finished for that area.

Unmet Transit Needs Report 18 Scheduling Comments (cont.)

Public Comment Finding Explanation Jurisdictions The Yuba Sutter commuted has a midday bus. Implementing midday Roseville commute I would love Roseville to have one, too. If I have This unmet service requires further study and will be a morning or afternoon appointment my only need is not a part of PCTPA’s Placer-Sacramento Cor- 40 option is to drive all the way downtown and pay Roseville reasonable ridor Mobility Plan which begins in early $12 for parking. A midday bus would solve that to meet. 2019. The recommendations for that plan problem entirely. Plenty of my fellow riders have are expected to be available early 2020. expressed interest in that also. Implementing midday Roseville commute service requires further study and will be Mid day bus would be fantastic at 12:00 noon. a part of PCTPA’s Placer-Sacramento Cor- Also the old buses leak when it rains and the ridor Mobility Plan which begins in early This unmet A/C doesn’t work well during the summer. The 2019. The recommendations for that need is not 41 new buses seem smaller and don’t hold as plan are expected to be available early Roseville reasonable many people as the old ones. The bus stop 2020. Comments regarding buses, stops, to meet. cover at taylor and 80 is very small considering and customer service are operational in the lines of people that wait in the rain. nature and not considered unmet transit needs, but will be passed on to the opera- tors. Implementing midday Roseville commute This unmet service requires further study and will be I need to go from Downtown Sacramento to need is not a part of PCTPA’s Placer-Sacramento Cor- 42 Roseville at Taylor I-80. Some commuters work Roseville reasonable ridor Mobility Plan which begins in early half days. to meet. 2019. The recommendations for that plan are expected to be available early 2020. I need to go from West Roseville to Downtown Currently, only Roseville Transit Dial-A- Sacramento for Work It would be nice to have Ride serves West Roseville. The Roseville later options for the Roseville commuter bus. Transit Short Range Transit Plan proposes THe last bus that leaves Roseville in the morn- This unmet this area be the focus of a Transit Master ings is 7:30am from Saugstad. If there were need is not 43 Plan as further development planning Roseville a bus that left at 7:45am or 8am from either reasonable is finished for that area. Additionally, Taylor and 80 or from somewhere in West Rose- to meet. Roseville offers Commuter Bus Service to ville I would take the bus much more often and Sacramento with three daily pickups and my coworker would too. We wish there were dropoffs at Mahany Park in West Roseville slightly later bus times. 1) at least once per week I use Light Rail to The current Roseville Commuter Bus accommodate later departure in mornings. 2) Schedule is designed to meet the needs This unmet Would like to see more of the Roseville Com- of most riders. While the Short Range need is not 44 muter buses going to Maidu Park. I live within Transit Plans suggest adding two AM and Roseville reasonable walking distance but with only two choices in two PM commuter routes, the exact timing to meet. AM and PM it limits my flexibility for work sched- and pickup locations for those routes will ule. be determined by the operators. The current Roseville Commuter Bus Schedule is designed to meet the needs of most riders. While the Short Range This unmet Transit Plans suggest adding two AM and Roseville transit needs either more buses or need is not two PM commuter routes, the exact tim- 45 earlier buses for rides to Taylor and i80 at Roseville reasonable ing and pickup locations for those routes 3:45pm to meet. will be determined by the operators. The exact timing and pickup locations of these added routes will be determined by opera- tors.

19 FY 2019 - 2020 Scheduling Comments (cont.)

Public Comment Finding Explanation Jurisdictions The current Roseville Commuter Bus 0620 #4 R’Ville Commuter @ Taylor stop has Schedule is designed to meet the needs standing 1 - 10+ on Tue.,Wed.,Thurs. on a regu- This unmet of most riders. While the Short Range lar basis when school starts. need is not 46 Transit Plans suggest adding two AM and Roseville Could use one more @0610 or 0630. reasonable two PM commuter routes, the exact timing I have also seen people standing on the #1 to meet. and pickup locations for those routes will Placer Bus on the same days. be determined by the operators. I think there should be another bus between commuter 8 and 9, 10. Right now the time difference between 8 and 9 is about 30 mins, which is a big gap for early morning commute. The Roseville Commuter Bus routes and If 9 or 10 would leave Roseville 15 mins earlier schedule are designed to be cost effec- than currently scheduled, it would allow many tive and meet the needs of most riders. commuters to start their workday at 8:00 vs This unmet The Short Range Transit Plan determined 8:30, which would allow them to get off at 4:30 need is not 47 that two additional runs in the morning Roseville vs 5:00. Getting off at 4:30 allows commuters reasonable and evening are needed. The scheduling to be home at least an hour earlier and would to meet. and pickup locations for those additional save at least 30 mins of being stuck in 5pm routes will be determined by the transit traffic. Right now someone who gets on the bus operators. at 7:31 in the morning, doesn’t come back to roseville until after 6:00 pm. If the bus would leave at 7:15, that same person could be home by 5:10 The Roseville Commuter Bus routes and I need to go from Taylor Park and Ride to Watt schedule are designed to be cost effec- I-80 Station to connect to downtown. Later tive and meet the needs of most riders. commuter bus route to downtown (7:45 or 8 This unmet The Short Range Transit Plan determined am) would be helpful, but the most important is need is not 48 that two additional runs in the morning Roseville later service from downtown to Roseville. If you reasonable and evening are needed. The scheduling miss the last bus (5:30 or so at my stop), you’re to meet. and pickup locations for those additional stuck taking the blue line and roundabout routes will be determined by the transit buses that get you back around 8 pm. operators. Wish there were more Placer Commuter Buses to Downtown Sacramento. I typically pay extra to take the Roseville Commuter just because The current Placer Commuter Express This unmet the Placer Commuter tends to be very full or schedule is designed to meet the needs need is not County 49 there is too big of a time gap between the 6:35 of most riders. The Short Range Transit reasonable Roseville bus at Sunsplash and the 7:00 bus. It gets Plans do not suggest adding any addition- to meet. frustrating also when the #3 bus typically runs al runs at this time. late in the afternoon. Most times it seems like it’s 5-10 minutes late, but sometimes more. Implementing midday Roseville commute she feels that we should change the schedule This unmet service requires further study and will be for commuters for the day before thanksgiving need is not a part of PCTPA’s Placer-Sacramento Cor- 50 because all state workers get off work at noon Roseville reasonable ridor Mobility Plan which begins in early on that day. We should arrange for the buses to meet. 2019. The recommendations for that plan to do noon pick ups. are expected to be available early 2020. The current Roseville Commuter Bus Schedule is designed to meet the needs This unmet of most riders. While the Short Range Request Comm service later than 5:30pm from need is not 51 Transit Plans suggest adding two AM and Roseville downtown Sac to Rsvl. reasonable two PM commuter routes, the exact timing to meet. and pickup locations for those routes will be determined by the operators.

Unmet Transit Needs Report 20 Scheduling Comments (cont.)

Public Comment Finding Explanation Jurisdictions Implementing midday Roseville commute This unmet service requires further study and will be Request the day before big holidays to have need is not a part of PCTPA’s Placer-Sacramento Cor- 52 com bus service Sac for early released State Roseville reasonable ridor Mobility Plan which begins in early workers (around noon to 1pm). to meet. 2019. The recommendations for that plan are expected to be available early 2020. The Roseville Commuter Bus routes and schedule are designed to be cost effec- tive and meet the needs of most riders. Commuter bus #4 am is always packed with This unmet The Short Range Transit Plan determined standing room only several times a week. When need is not that no additional commuter stops were 53 the routes get re-evaluated it would be help- Roseville reasonable needed in Roseville, but that two addi- ful to add a second bus around the same time to meet. tional runs in the morning and evening departing from Sunsplash. are needed. The scheduling and pickup locations for those additional routes will be determined by the transit operators. The Game Day Express Schedule is de- This unmet signed to be cost-effective and meet the Request for Game Day Xpress to run back from need is not 54 needs of most riders. The Short Range Roseville Sac at 1am. reasonable Transit Plans do not suggest altering this to meet. schedule. The Short Range Transit Plans do not I need to go from downtown lincoln to sierra This unmet suggest expanding service hours for the college. Needs to be earlier morning and later need is not Lincoln Circulator. Comments regarding Lincoln 55 evening service 6am-7pm on the Lincoln Circu- reasonable fares are operational and not considered Rocklin lator. The student discount passes should apply to meet. unmet transit needs, but will be passed to GED and Adult high school students on to transit operators Please add more trips for the R route. It cur- rently only has 2 morning and 2 late afternoon trips. I need to travel down Foothills to the Bel Air shopping center daily in the mid afternoon. The current Roseville R Bus schedule Also please add Sunday service. People need This unmet is designed to be cost effective while to go to church and Roseville dial a ride needs need is not 56 meeting the needs of most riders and the Roseville more drivers on Sunday. We also need later reasonable Short Range Transit Plan does not recom- service on Saturday to go back and forth to to meet. mend adding any additional runs. the Galleria,on the M bus, since prime holiday shopping is coming up and also more employ- ees have been hired for the holiday shopping at the Galleria. The current Roseville L and E Bus sched- The Roseville transit L and E buses need to This unmet ules are designed to be cost effective stop running @ 9:30pm or 10pm I highly use need is not and meet the needs of most riders, and 57 them to get me to and from work when I work Roseville reasonable the Short Range Transit Plan does not late shifts. We all know that Uber and Lyft is to to meet. recommend adding later runs to the L or Expensive to use every day, E routes. Current Roseville Transit bus schedules This unmet are designed to be cost effective and Instead of going to Game Day Express, extend need is not meet the needs of most riders. The Short 58 hours of local fixed route into Downtown Rose- Roseville reasonable Range Transit Plan does not suggest ville for travel to Downtown activities/culture to meet. eliminating Game Day Express or exteding the hours of local route service.

21 FY 2019 - 2020 Scheduling Comments (cont.)

Public Comment Finding Explanation Jurisdictions Where I live in Eastern Placer Co outside colfax there is only one bus a day to Auburn and This unmet According to the recently completed SRTP, i returning. This means spending an entire need is not a midday bus to Alta/Colfax would not 59 County day away from home. Whys can’t there be a reasonable attract sufficient ridership to meet PCT’s 10 - 12:00 oclock bus route from from Alta to to meet. farebox ratio standard of 12.94% Auburn or something like it? Need midday trips between Colfax and Auburn so you don’t have to waste a whole day in Au- This unmet According to the recently completed SRTP, burn for appointments. Also need the evening need is not a midday bus to Alta/Colfax would not Colfax 60 service to be later (5:30 or 6) so that someone reasonable attract sufficient ridership to meet PCT’s County could actually commute for a business hours to meet. farebox ratio standard of 12.94% job from Colfax to Auburn.

New Service Comments

Public Comment Finding Explanation Jurisdiction Currently, Amtrak’s Capitol Corridor train and thruway bus provide daily service between Auburn Station and Sacramento This is not Valley Station. You could also take the PCT I need to go from Auburn to Sacramento fre- 61 an unmet Auburn/Light Rail Bus (10) from Auburn Auburn quently, during the day need. Station to the Watt/I-80 Light Rail Sta- tion and then use Sacramento Regional Transit Bus and Light Rail connections to reach Downtown Sacramento. Light Rail extensions were studied in the early 2000s but elected officials chose to focus improvements on Commuter Bus I need to go from Sierra College to 12th and I This is not service and Capitol Corridor. Currently, 62 in downtown sac for work. Light Rail should be an unmet Rocklin you could take the PCT Auburn/Light extended to Roseville or Rocklin. need. Rail Bus (10) from Sierra College to the Watt/I-80 Station and then take the Blue Light Rail Line to 12th and I Station. Light Rail extensions were studied in the early 2000s but elected officials chose to This is not I need to go directly from Rocklin to 12th and I focus improvements on Commuter Bus 63 an unmet Rocklin in sac. It is time to extend light rail to Roseville service and Capitol Corridor. Currently, you need. could take the Placer Commuter Express from Rocklin to Downtown Sacramento. The current Commuter Bus drop-off I need to go from East Roseville - Sun Splash to locations in Downtown Sacramento are Downtown Sacramento more convenient drop This is not located to meet the needs of most riders. 64 offs for work. limited drop off stops too far to an unmet Relocating stops and adding new stops Roseville be convenient except the rare times I have little need. in Downtown Sacramento is difficult due take home work to space constraints in Downtown Sacra- mento’s streets. This is not Roseville Commuter Bus service includes Need direct commuter from Mahany Park / 65 an unmet 3 morning and 3 evening buses between Roseville Westate Roseville to Sacramento. need. Mahany Park and Downtown Sacramento.

Unmet Transit Needs Report 22 New Service Comments (cont.)

Public Comment Finding Explanation Jurisdiction Currently, you could take PCT Dial-A-Ride from Rocklin Station to Sierra College, I need to go from my neighborhood at Rocklin This is not then take the Roseville Transit E Bus to Rocklin 66 High School to Kaiser Permanente in Roseville an unmet Kaiser Permanente. Neither the Short Roseville so that I could avoid ever driving to work. need. Range Transit Plans nor the Rocklin Community Transit Study recommended expanding service in Rocklin. Currently, it would take two buses within I need to go from Lincoln to Auburn for work. the PCT system to get from Lincoln to It would take multiple bus transfers between This is not Auburn. The Lincoln/Sierra College Bus different bus systems and over 1 & 1/2 hours Auburn 67 an unmet provides service from Lincoln to the Gal- of travel time to use public transit for my com- Lincoln need. leria, where you could transfer to the Au- mute when it takes approximately 30 minutes burn/Light Rail Bus which goes to Auburn to drive by car. Station. Currently, PCT Dial-A-Ride Service is avail- able to all Lincoln residents, including those in Sun City Lincoln Hills. You could There is no public transit where I live in Sun take Dial-A-Ride to the Twelve Bridges City Lincoln Hills. There are bus stops however. This is not Transfer Point by the Library and then 68 But no service. It would be beneficial that have an unmet transfer to the PCT Lincoln/Sierra Col- Lincoln service in Lincoln for short stops to medical, need. lege Bus (20) which goes to the Galleria. shopping and dining in Lincoln and Roseville Health Express service is also available to Lincoln Hills residents who are over the age of 60 for non-emergency medical appointments. Where do I begin, is more the question. After using Sacramento & Yolo County Transit Services for so many years, & then moving to Placer County in the Roseville area, I was quite Locations within 0.75 miles of a bus stop shocked at the huge difference in the service. are considered to have transit service, Placer County has a long way to go in the tran- as such Gibson drive is served by the sit services. Sacramento, Yolo and Placer coun- Galleria Transfer point. From there, you ties need to work together to expand the light This is not could take one PCT Auburn/Light Rail Bus rail system out to Placer County. Also, expand 69 an unmet (10) to the Watt/I-80 Light Rail Station Roseville the bus service back on Gibson Drive, instead need. and transfer to Sac RT’s system. Light of people having to walk at least a half mile to Rail extensions were studied in the early the Galleria Transit Center to catch a bus! Why 2000s but elected officials chose to focus can’t the Dial-A-Ride service go to the I-80 light improvements on Commuter Bus service rail station, instead of having to transfer to a and Capitol Corridor. Placer bus to get to the station to go downtown Sacramento? If the bus service would improve, there would be much less traffic on the Rose- ville streets. The traffic is crazy! Currently, it is possible to make this trip on public transit by taking Dial-A-Ride or I need to go from 165 Valleywood way to taylor This is not the Roseville Transit S Bus to the Roseville Rocklin 70 rd and sunset for auto maintenance every six an unmet Galleria, and then taking the PCT Lincoln/ Roseville months. need. Sierra College Bus (20) to Pacific Street (Taylor) and Sunset Boulevard.

23 FY 2019 - 2020 New Service Comments (cont.)

Public Comment Finding Explanation Jurisdiction Currently it is possible to make this trip on public transit by taking Amtrak Capitol Corridor from Roseville Station to Sacra- This is not mento Valley Station or by taking the PCT I need to go from Roseville to South Sacramen- 71 an unmet Auburn/Light Rail Bus from the Galleria Roseville to for shopping and seeing friends. need. to the Watt/I-80 Light Rail station. There, you can transfer to the Sac RT bus and Light Rail system which serves much of Sacramento, including South Sacramento. Sun City Roseville is served by Roseville Transit’s Dial-A-Ride service, which you could take to Roseville Station and then take Amtrak Capitol Corridor to Down- This is not I need to go from Roseville sun City to Sacra- town Sacramento. You could also take 72 an unmet Roseville mento for Shopping and entertainment. Dial-A-Ride to the Galleria Transfer Point, need. then take the PCT Auburn/Light Rail Bus (10) to the Watt/I-80 Light Rail Station, and then take the Blue Light Rail Line to Downtown Sacramento. It is possible to make this trip on public transit by taking the Roseville Transit B Bus from 6th Street and Riverside Avenue to the Louis/Orlando Transit Center, then I would like to depart at my home at 514 This is not taking the Sac RT 93 bus from Louis/Or- 73 Dudley, Roseville and go to W Sacramento and an unmet lando to the Watt/I-80 Light Rail Station, Roseville return the same day to my home. need. then taking the Blue Line Light Rail from Watt/I-80 to the Capitol Mall and 8th Street, and then finally taking Yolo County 41 Bus from 8th and Capitol into West Sacramento. There are several options to get from Downtown Roseville to Downtown Sac- ramento. You could take Amtrak Capitol I need to go from Downtown Roseville to corridor, take Roseville Commuter bus, or This is not Downtown Sacremtno once or twice a year for take the Roseville B Bus to the Louis/Or- 74 an unmet Roseville birthday celebrations. the game Day Bus and lando Transit Center. From there, you can need. drivers are great take the PCT Auburn/Light Rail Bus (10) or the Sac RT 93 Bus to the Watt/I-80 Light Rail Station and then take the Blue Line Light Rail into Sacramento. Roseville offers Game Day Express buses from the Civic Center to the Golden 1 I need to go from Lincoln to Golden One Center This is not Center. The Game Day buses leave an Lincoln 75 in Sacramento for Kings Games during basket- an unmet hour and 15 minutes before tipoff. The Roseville ball season. need. Short Range Transit Plans did not recom- mend expanding this service to other cities.

Unmet Transit Needs Report 24 New Service Comments (cont.)

Public Comment Finding Explanation Jurisdiction Currently, the PCT Lincoln/Sierra College -Need direct Lincoln to Roseville transit bus provides direct service from Twelve -Supportive of UTN process but needs to be Bridges Library in Lincoln to the Galleria in part of a larger movement towards transit Roseville. Comments regarding transpor- - Need transit connections to the airport tation plans and sales taxes do not reflect - 1991 Roseville transit study needs to be This is not unmet transit needs. The Short Range Lincoln 76 reviewed an unmet Transit Plans and statewide rail plans do Roseville - Capitol Corridor needs to be expanded to need. not recommend expanding Capitol Cor- Lincoln ridor to Lincoln. The Short Range Transit - Aiport to Casino Service Plans do not recommend adding service - Sierra Club would support a 0.25 cent sales to the Sacramento airport, including from tax for expanding transit service Thunder Valley Casino. I need to go from Grape St in Roseville to the It is possible to get between Roseville Arden Mall for possible career opportunities. and Sacramento destinations with only My biggest issue with transit is that even if one trasfer. To do so, you would take I get a Dial-A-Ride (I’m visually impaired so Roseville Dial-A-Ride from your home to that’s an easy solution for me) I still can’t get to California Burger on Auburn Boulevard at Sacramento destinations because there is no This is not the Placer/Sacramento County border. 77 coordination between Placer County Dial-A-Ride an unmet From there you would take Sacramento Roseville and the similar service in the Sacramento area. need. Paratransit to your final destination. While If I could use make a single transfer and use Roseville does general public Dial-A-Ride, both county’s service for the disabled I would Sacramento County only provides rides use it all the time. Please work with Sac County for registered disabled riders. Both the to make career opportunities more accessible Roseville Dial-A-Ride and Paratransit trips to those of us who can’t or don’t drive. would need to be scheduled in advance. The Amtrak Capitol Corridor train provides daily service between Roseville Station, Sacramento, and the Bay Area. The Louis/ Orlando Transit Center in Roseville also I would love to utilize public transit. I need to go This is not has multiple regional bus connections from Roseville to Sacramento, Folxom, Auburn, 78 an unmet including the Sac RT 21 Bus to Rancho Roseville and San Francisco to visit friends and for fam- need. Cordova where you can take the Gold ily/shopping and entertainment. Light Rail Line to Folsom and the PCT Auburn/Light Rail bus to Watt/I-80 wher eyou can take the Blue Light Rail Line to Downtown Sacramento. There is a bus-stop at Del Webb & Spring Valley. I have never once seen a bus there. There is Currently, Placer County Transit Dial-A- apparently no service in or through Sun City at Ride service is available between Sun City all. Local Shuttle Service would probably find This is not Lincoln Hills and Downtown Lincoln. Fixed 79 numerous riders here if it ran sufficiently often an unmet Lincoln service used to be provided in Sun City and had stops near enough to residences that need. Lincoln Hills, but was eliminated due to old people like me could actually get there! I low ridership. need it to go to old town lincoln for restaurants and shopping. Currently, PCT Dial-A-Ride serves all of Lincoln, including Sun City Lincoln Hills. This is not I am concerned about future needs of Sun City Health Express Service to and from non- 80 an unmet Lincoln Lincoln Hills residents for transit as they age emergency medical appointments is also need. available to Sun City Lincoln Hills resi- dents who are over the age of 60.

25 FY 2019 - 2020 New Service Comments (cont.)

Public Comment Finding Explanation Jurisdiction Currently, there are multiple options to get from Rocklin Station to Natomas and Ran- cho Cordova. You could take eith Amtrak’s Captiol Corridor or Placer Commuter Express from Rocklin Station to Downtown I need to go from the Rocklin Amtrak Station This is not Sacramento and then take Sacramento 81 to Natomas or Rancho Cordova for offsite work an unmet Rocklin Regional Transit’s Downtown-Natomas and training need. Bus (11) to Natomas or the Gold Light Rail Line to Rancho Cordova. The Louis/Or- lando Transit Center in Roseville also has multiple regional bus connections includ- ing the Sac RT 21 Bus to Rancho Cordova Currently, you could take the Placer Com- This is not muter Express Bus from Rocklin Station I need to go from Rocklin Amtrak station to 82 an unmet to the 13th Street Station in Downtown Rocklin Folsom for work need. Sacramento and then take the Gold Light Rail Line to Folsom. Currently, you could make this trip on pub- I need to go from Roseville Sunsplash to This is not lic transit by taking the Roseville Transit A 83 Rancho Cordova because I work in that area an unmet Bus from Sunsplash to the Louis/Orland Roseville occasionally. need. Transit Center, then taking the Sac RT 21 bus to Rancho Cordova. Currently, it is possible to make this trip I need to go from Roseville at Saugstad Park or This is not on public transit by taking the Roseville 84 Sunsplash to Rancho Cordova and Folsom and an unmet Transit A Bus from Sunsplash to the Roseville Bradshaw for work. need. Louis/Orlando Transit Center, and then taking the Sac RT 21 Bus to Folsom. Currently it is possible to make this trip on public transit without going through Down- I’d like to get from Roseville to Rancho Cordova This is not town Sacramento. The Sac RT 21 bus 85 without having to go through Sacramento. Time an unmet Roseville provides direct service every 30 minutes is money. need. between the Louis/Orlando Transit Center in Roseville and Rancho Cordova. Currently, there is no direct service be- tween Roseville and Pleasanton. However, This is not I need to go from Roseville to Pleasanton for you could take Amtrak’s Capitol Corridor 86 an unmet Roseville work. from Roseville Station to the Coliseum/ need. Airport BART station and then take the BART blue line to Pleasanton. Currently, you could take Amtrak Capitol Corridor from Roseville Station to Sac- ramento Valley Station, then take the Yuba-Sutter Transit’s 99 Bus to Marysville. This is not You could also take PCT’s Auburn/Light I need to go from Roseville to Marysville for 87 an unmet Rail Bus (10) from Louis/Orlando Transit Roseville work. need. Center to the Watt/I-80 Light Rail Station, then take the Blue Light Rail Line to 8th and O Streets, and then take the Yuba- Sutter 99 Bus from 9th and P Streets to Marysville.

Unmet Transit Needs Report 26 New Service Comments (cont.)

Public Comment Finding Explanation Jurisdiction Currently, you could take the Amtrak Capitol Corridor train from Auburn Station I need to go from Auburn or Sacramento to the This is not to Sacramento Valley Station. From there, 88 Colorado Mountails for birdwatching [summa- an unmet Auburn the Amtrak California Zephyr Train goes to rized] need. Colorado, including stops near the moun- tains in Granby, Fraser, and Denver. Amtrak Capitol Corridor provides daily ser- I need to go from Roseville to San Fransciso for vice between Roseville and the Bay Area theatre, museums, shopping, and other activi- This is not with multiple opportunities to transfer to ties. Although you already have no drinking and 89 an unmet the BART subway system. Comments on Roseville no food, can you also include no gum. Unfor- need. food policies are operational in nature tunately, people chew and smack their gum on and not considered unmet transit needs, the bus currently. Thank you. but will be forwarded on to operators. It is possible to make this trip on public transit by taking the Roseville D Bus from This is not I need to go from Blue Oaks to Pleasant Grove Blue Oaks and Woodcreek Oaks, then Rocklin 90 an unmet and 65. taking the M bus from Woodcreek Oaks Roseville need. and Pleasant Grove to Pleasant Grove and Highway 65. Bridgeway is not in the City of Rocklin. I need to go from my home in Rocklin to Bridge- However, It is possible to make this trip way Christian Churc so I wouldn’t have to de- This is not on public transit by taking Placer County Rocklin 91 pend on others to take me. There needs to be an unmet Dial-A-Ride to the Galleria Mall and then Roseville two buses running simultaneously in Rocklin, need. taking Roseville Dial-A-Ride to Bridgeway CA for Rocklin Dial-a-Ride. Church. There is a disabled client attending Choices Tahoe Truckee Area Regional Transporta- Day Program in Truckee. He lives in Tahoe City This is not tion (TART) began providing paratransit 92 and needs transportation to and from his day an unmet County service between Choices and Tahoe City program on a daily basis. need. on October 15, 2018. [summarized] I need transportation daily to my Day Program Choices from Tahoe City. I am intellectually dis- abled with Down Syndrome. There are several Tahoe Truckee Area Regional Transporta- other clients attending Choices Day Program This is not tion (TART) began providing paratransit 93 that need transportation. I need curb to curb an unmet County service between Choices and Tahoe City service because I cannot “navigate” or identify need. on October 15, 2018. my correct bus stop. Alta Regional Center will pay for my transportation costs. I need trans- portation on a regular subscription basis. Currently, Placer County Transit provides service from intersection of Bell and I need to go from my home at bell and New New Airport Roads to various destina- Airport to downtown and old town Auburn, tions around Auburn via the Highway 49 Sacramento, and beyond. We’ll never grow at This is not Bus (30) and Dial-A-Ride. From Auburn Auburn 94 the speed the BOS would like without awe- an unmet Station, you could take the Placer County County some public transport. Why isn’t there regular, need. Transit Auburn/Light Rail Bus (10) to the county-provided rail? Why is service so limited Watt/I-80 Light Rail Station to reach Sac- in the foothills? ramento or take Amtrak Capitol Corridor to reach Sacramento and the Bay Area.

27 FY 2019 - 2020 New Service Comments (cont.)

Public Comment Finding Explanation Jurisdiction The parking lot outside the Tahoe Truckee Unified School District Offices at 11603 Donner Pass Road serves as a Dial-A- Ride lot. The TART 89 Bus picks up a half I need to get from Glenshire to Squaw Valley for This is not mile away outside the DMV on Highway 95 work. I would also use the bus if there was a an unmet 89 and provides service to Squaw Valley. County park & ride in Truckee (savemart) need. This comment has also been shared with Nevada County Transportation Commis- sion and Tahoe Regional Transportation Agency due to the many jurisdictions in the Tahoe Basin. Currently, you could take the PCT Tay- I need to get from newcastle to Sacramento to lor Road Shuttle (50) from Newcastle Volunteer on weekends at the California Rail- Highway and Taylor Road to Sierra College This is not road Museum. At present there is only one train then take the PCT Auburn/Lightrail Bus 96 an unmet County per day to/from Auburn-sacramento and these (10) to Watt/I-80 and then take the Sac need. trains are not compatible with my volunteer RT Light Rail/Downtown Bus (15) to the activities California Railroad Museum. This service is available on Saturdays. This is not Currently, the PCT Colfax/Alta Bus (40) I need to get from Dutch Flat to Auburn for Auburn 97 an unmet provides morning and evening service shopping and medical appointments. County need. between Dutch Flat and Auburn. Because your home is beyond the Health I need to get from rural areas outside colfax Express and Dial-A-Ride boundaries, your to Auburn for medical appointments. I do not best option is to use My Rides. The My need it now. However, I look ahead and know Rides Program is a volunteer based ser- that if I need to go to an appointment, I would vice available to need transportation out to meet the bus at the This is not eligible Placer County residents to get to Auburn 98 freeway. I likely could get a neighbor to take an unmet destinations they would not otherwise County me out and come get me. Some people might need. be able to access due to the unavail- not. I wondered what facility there is for people ability of public transit service. For more who live a distance from a bus stop to get to a information for scheduling a ride call bus. Are they more van like so they can go in to 1‐800‐878‐9222 or visit http://sen- pick up people or are they on public roads only? iorsfirst.org/sf-programs/transportation The WPCTSA Short Range Transit Plan does not recommend expanding the Health Express service area. My Rides is currently available across Placer County, Health Express and My Rides should serve but is dependent on volunteer availability. the Tahoe area, Dial-A-Ride information Needs This comment has also been shared with This is not to be in doctors offices and Physical therapy Nevada County Transportation Commis- 99 an unmet County offices, There Needs to be more room on TART sion and Tahoe Regional Transportation need. buses for visitors to store beach stuff, skis, Agency due to the many jurisdictions in picnic baskets when riding the Tahoe Basin. Comments regarding schedules and bus sizes are operational in nature and not considered unmet transit needs, but will be forwarded to operators. It is possible to make this trip on public transit by taking the PCT Taylor Road Shut- This is not tle (50) from Newcastle and Taylor Roads I need to go from Newcastle to Downtown Sac- 100 an unmet to Sierra College, then taking the Auburn/ County ramento for Events. need. Light Rail Bus (10) to the Watt I-80 Light Rail Station, and then taking the Blue Line Light Rail to Downtown Sacramento.

Unmet Transit Needs Report 28 New Service Comments (cont.)

Public Comment Finding Explanation Jurisdiction Tahoe Truckee Area Regional Transporta- This is not I need to go from Tahoe City to Truckee daily to tion (TART) began providing paratransit 101 an unmet County attend Choices Day Program for special needs service between Choices and Tahoe City need. on October 15, 2018. Currently, Roseville Transit Dial-A-Ride serves West Roseville, including Fiddy- This is not ment Farms. The Roseville Transit Short I need to go from Fiddyment Farms multiple 102 an unmet Range Transit Plan proposes this area Roseville places for shopping and appointmets etc. need. be the focus of a Transit Master Plan as further development planning is finished for that area. Currently, Roseville Transit Dial-A-Ride serves West Roseville, including Fiddy- This is not ment Farms. The Roseville Transit Short I need to go from Fiddyment Farms to the Gal- 103 an unmet Range Transit Plan proposes this area Roseville leria for the ease of not having to drive need. be the focus of a Transit Master Plan as further development planning is finished for that area. There is no direct service between Placer County and the Sacramento International This unmet I want to go from Somewhere off I80 with park- Aiport. In fact, there is no transit service need is not 104 ingz to because Do not have to use long-term to the airport from El Dorado, Sacramen- Roseville reasonable parking at airport to, Sutter, or Yuba Counties either. The to meet. Short Range Transit Plans to not suggest adding such a service. I want to go from Roseville Galleria to Sacra- mento International Airport for personal travel or a future job at the airport. I’m originally from the Boston area and there are multiple regional coach bus companies providing bus service to the airport from various cities and suburbs to There is no direct service between Placer bring personal and business travelers in but it County and the Sacramento International This unmet also brings workers to the airport. I’m legally Aiport. In fact, there is no transit service need is not 105 blind. I don’t drive. I depend on public transpor- to the airport from El Dorado, Sacramen- Roseville reasonable tation and when systems like health express to, Sutter, or Yuba Counties either. The to meet. only runs a few days a week to a certain end Short Range Transit Plans to not suggest of town or busses stop running at 730 my life adding such a service. has to stop or I need to find a replacement ride. Please invest in mass transit. Take lessons from Boston the oldest mass transit system in the country. Build it and they WILL come . Please increase service don’t cut it! There is no direct service between the I need to go from Roseville Square to the Sacra- This unmet Roseville Square shopping center and mento Waldorf School to attend school. I would need is not the Sacramento Waldorf School and the 106 Roseville like to see public transportation available over reasonable Short Range Transit Plans do not propose county lines and be consistent. to meet. expanding service between Roseville and Fair Oaks. This unmet Implementing commuter service to Lin- I need to go from Lincoln to Connect to the need is not coln is a mid range recommendation in 107 Lightrail system in sacramento to Commute to Lincoln reasonable the Short Range Transit Plan and requires work to meet. further study

29 FY 2019 - 2020 New Service Comments (cont.)

Public Comment Finding Explanation Jurisdiction This unmet Implementing commuter service to Lin- There needs to be a direct connection between need is not coln is a mid range recommendation in 108 Lincoln and downtown Sacramento for commut- Lincoln reasonable the Short Range Transit Plan and requires ers. to meet. further study Currently, Roseville Transit Dial-A-Ride This unmet serves West Roseville, including West- I need to go from West Park to Sacramento need is not park. Additionall, Roseville offers Com- 109 Roseville near Garden Highway and I5 for work. reasonable muter Bus Service with three daily to meet. pickups and dropoffs at Mahany Park in West Roseville. Currently, only Roseville Transit Dial-A- Ride serves West Roseville. The Roseville I need to go from West Roseville to Downtown Transit Short Range Transit Plan proposes This unmet Sacramento for work. West Roseville is be- this area be the focus of a Transit Master need is not 110 ing built up. So many people on my crowded Plan as further development planning Roseville reasonable Saugstad commuter buses come from West is finished for that area. Additionally, to meet. Roseville. Roseville offers Commuter Bus Service to Sacramento with three daily pickups and dropoffs at Mahany Park in West Roseville The Placer Commuter Express schedules I need to go from Colfax to Roseville for my are designed to meet the needs for a daily commute. Special commuter buses that This unmet majority of riders and the Short Range are non-stop or limited stops to remain time need is not Colfax Rose- 111 Transit Plans do not suggest providing efficient would be great! I need to depart from reasonable ville more direct service between Colfax and Colfax and be in Rocklin by 7:30 a.m., and I to meet. Rocklin, as it would not be cost effective leave Rocklin @ 5:30 p.m. or meet farebox recovery requirements. This unmet There is currently no public transit service I need to go from vintage oaks development in need is not to the Vintage Oaks area of Auburn and Auburn 112 Auburn to Downtown Roseville for work. reasonable the Short Range Transit Plans do not sug- Roseville to meet. gest adding such a service. The current PCT bus routes and sched- I need to go from Rocklin and Sunset and ules are designed to be cost effective Atherton Road to Lincoln. I get off work at This unmet and meet the needs of most riders. The 8:00pm and I would greatly appreciate being need is not Lincoln 113 Short Range Transit Plan does not call for able to use public transit to get home from reasonable Rocklin extending the service hours of either the work. Specifically the 70 (Lincoln Circulator) to meet. Lincoln Circulator or the Lincoln/Sierra and 20 (Sierra College) routes College routes. Replying on behalf of low-income customers and business customers along Industrial and While the PCT Lincoln/Sierra College Bus surrounding areas. Industrial Blvd. has many stops at Sunset and Industrial Avenues, employers who are struggling to find entry-level and the Roseville Transit S Bus stops at staff. Entry-level staff are often low-income This unmet the Santucci Justice Center. The Short and lack reliable transportation. The route need is not County 114 Range transit plans do not suggest adding along Industrial is fragmented and doesn’t reasonable Roseville a fixed route to this area. However, Placer meet the needs of those employers especially to meet. County is currently updating the Area Plan since many have non-traditional shifts. This for South Industrial Avenue and will look is a problem for Lincoln, Rocklin and Roseville at options to improve transit service there. residents and businesses plus those business- es in the SIA. [Summarized]

Unmet Transit Needs Report 30 New Service Comments (cont.)

Public Comment Finding Explanation Jurisdiction It is possible to make the trip from Rose- ville to Sacramento using existing transit routes, including the PCT Auburn/Light This unmet Rail (10) and Sac RT 21 Buses which Request Roseville provide buses to Sacramento need is not connect to the Watt/I-80 Light Rail station 115 Annual Museum Day http://sacmuseums.org/ Roseville reasonable and the Amtrak Capitol Corridor, which museums/ to meet. provides daily service between Roseville and Sacramento. The short Range Transit Plans do not suggest adding a specific service for Musuem Day. I need to go from Roseville to Chico or Wheat- This unmet There is no direct transit connection be- land to go to Chico State. Love public transit need is not tween Roseville and Chico or Wheatland 116 - giving people options to be mobile without Roseville reasonable and the Short Range Transit Plans do not owning a vehicle or providing transportation to to meet. suggest adding such a service. people who are not physically able to drive. Would like to travel to San Francisco and make Amtrak Capitol Corridor provides daily the trip in less than two hours. Also would like train service from Auburn to the Rich- to have better and more direct tours through This unmet mond BART station, where you can take Auburn area. Currently the routing of Auburn need is not 117 the subway into San Francisco. This trip Auburn transit and some of the placer transit buses are reasonable takes about 3.5 hours and there are no extremely confusing and difficult for average to meet. regional or state plans to provide faster person to understand. Also schedules are not service between Auburn and the Bay Area. very coordinated. There is no direct transit connection This unmet between Lincoln and San Francisco need is not 118 I need to go from Lincoln or Sacramento to SFO International Airport, nor do the Short Lincoln reasonable Range Transit Plans suggest adding such to meet. a service. I need to go from Wilderness way in Rocklin All of Rocklin is served by PCT Dial-A-Ride to 1050 sunset in Rocklin. There are many which is available to the general public. residential areas on Wildcat Blvd. and areas The Rocklin Community Transit Study north of it in Rocklin that do not have bus (2015) determined that adding a second This unmet service available. This could be done by going local bus route would not be cost effec- need is not 119 up University, turning right on Whitney Ranch tive and the Short Range Transit Plans Rocklin reasonable Parkway and then turning left on Wildcat Blvd. also do not recommend adding such a to meet. and then continuing on it to Joiner Parkway and service. This situation will continue to be then to Twelve Bridges Library, and then on to monitored as development occurs and the casino for a single stop instead of the two densities may support expanded service stops it gets currently. [summarized] in the future. Currently, PCT Dial-A-Ride serves all areas of Rocklin including this trip. Federal I need to go from Rocklin road and Pacific This unmet transit regulations prohibit public tran- street to Whitney high school. Quite a few of need is not 120 sit routes that only serve schools. The Rocklin us parents wish pct would run to and from the reasonable Rocklin Community Transit Study (2015) high schools in Rocklin to meet. concluded that the current service op- tions are the most cost effective.

31 FY 2019 - 2020 New Service Comments (cont.)

Public Comment Finding Explanation Jurisdiction All of Rocklin is served by PCT Dial-A-Ride I need to get from 711 University Ave to Sierra which is available to the general public. College. We are in a full community out here, The Rocklin Community Transit Study houses, apartments, schools and have abso- (2015) determined that adding a second This unmet lutely no bus transportation. we need dial-a- local bus route would not be cost effec- need is not 121 ride or bussing. I have to get to work, my son tive and the Short Range Transit Plans Rocklin reasonable to and from Sierra College and my daughter to also do not recommend adding such a to meet. and from work. Education and employment are service. This situation will continue to be necessary needs in life and we are unable to monitored as development occurs and have transportation. [summarized] densities may support expanded service in the future. All of Rocklin is served by PCT Dial-A-Ride which is available to the general public. The Rocklin Community Transit Study (2015) determined that adding a second This unmet local bus route would not be cost effec- I need to get from 711 University Ave to Sierra need is not 122 tive and the Short Range Transit Plans Rocklin College. reasonable also do not recommend adding such a to meet. service. This situation will continue to be monitored as development occurs and densities may support expanded service in the future. I need to get from my home in rocklin to sierra college to get more education and job training. Currently there is a lack of local transit and All of Rocklin is served by PCT Dial-A-Ride neighborhood connectivity to major destina- which is available to the general public. tions within our county. People cannot make The Rocklin Community Transit Study choices on how to get around without becoming (2015) determined that adding a second car centric. Our transit corridors are crowded This unmet local bus route would not be cost effec- and only operate to shuttle driver to already need is not 123 tive and the Short Range Transit Plans Rocklin crowded freeways. If our local transit lines reasonable also do not recommend adding such a were more readily available to service local to meet. service. This situation will continue to be neighbors then motor vehicles would not be monitored as development occurs and so demanding upon ailing infrastructure and densities may support expanded service individuals and on our local environment. Our in the future. transit needs should include local streetcars, buses and bicycling to shopping hubs, work locations and colleges. All of Rocklin is served by PCT Dial-A-Ride which is available to the general public. Currently no regular bus service to the Whitney The Rocklin Community Transit Study Ranch apartments even though there are lots (2015) determined that adding a second This unmet of people living there who need it. I need to local bus route would not be cost effec- need is not 124 go lots of places but Sierra College especially. tive and the Short Range Transit Plans Rocklin reasonable There are only two dial-a-ride buses for Rocklin also do not recommend adding such a to meet. and there are lots of cancellations and rejec- service. This situation will continue to be tions. monitored as development occurs and densities may support expanded service in the future.

Unmet Transit Needs Report 32 New Service Comments (cont.)

Public Comment Finding Explanation Jurisdiction Currently, Placer County Dial-A-Ride serves all Rocklin residents and could be used to reach destinations on Lonetree This unmet request for stop on Lonetree near movie thea- Boulevard. The Rocklin Community Transit need is not 125 tres. Has many clients that needs transporta- Study (2015) concluded that the current Rocklin reasonable tion to their insurance business service options are the most cost effec- to meet. tive and the Short Range Transit Plans also do not suggest expanding service to Rocklin. I need to go from Miners Ravine Dr and Sierra Colleg to Hilltop Circle in Roseville. if the trip This unmet There is currently no public transit service was completed within 30 minutes i’d take pub- need is not to the Hilltop Circle area of Roseville and 126 Roseville lic transit, but if the bus trip to work took over reasonable the Short Range Transit Plans do not rec- 30 minutes i’d just drive. it take me 16 minutes to meet. ommend expanding service to this area. to get to work in my car. This unmet According to the recently completed SRTP, Foresthill has needed public transportation for need is not bus service to Foresthill would not attract 127 County years. Please consider adding it to your routes. reasonable sufficient ridership to meet PCT’s farebox to meet. ratio standard of 12.94% I need to get from rural Lincoln on upper Wise Rd to Roseville from Mt Vernon Rd to visit Kai- Currently, Health Express provides service ser Clinic and the Galleria Mall. The flat open for seniors and persons with disabilities country side will gradually fill p with subdivi- This unmet from the rural Upper Wise Road area to sions making it more difficult to get around with need is not non-emergency medical appointments. County 128 a car especially i one is elderly. reasonable However, there is no service between this Roseville Uber and other services are available now so to meet. area and the Roseville Galleria and the connections with local credible taxi like ser- Short Range Transit Plans do not suggest vices would be required in case of unexpected adding such a service. delays. [summarized] While the PCT Alta/Colfax Bus (40) provides morning and evening service I need to get from Meadow Vista to Auburn for This unmet between Auburn and Meadow Vista, it work. Would like M-F, 7:30 from MV to Auburn; need is not does not serve exactly those times (leaves Auburn 129 and 5:15 Auburn to MV service. I work in Old reasonable Meadow Vista around 8:30am and leaves County Town, would love to leave from someplace close to meet. Auburn at 4:15 pm). The Short Range to there. Transit Plans do not suggest expanding this service. This unmet According to the recently completed SRTP, Auburn I need to go from Foresthill to Auburn Rocklin or need is not bus service to Foresthill would not attract County 130 Roseville for appointments and church. reasonable sufficient ridership to meet PCT’s farebox Rocklin to meet. ratio standard of 12.94% Roseville I need to go from Country Acres Ln to the Rose- This unmet There is currently no public transit service ville libraries. I would like to see more available need is not to the rural Elverta area of Placer County County 131 resources for the Placer County residents that reasonable and the Short Range Transit Plans do not Roseville live in rural areas, like myself. to meet. recommend adding such a service. This unmet According to the recently completed SRTP, Sheridan currently has no transit service and need is not bus service to Sheridan would not attract 132 County would like service reasonable sufficient ridership to meet PCT’s farebox to meet. ratio standard of 12.94%

33 FY 2019 - 2020 New Service Comments (cont.)

Public Comment Finding Explanation Jurisdiction I am a program manager at KidsFirst. Some of the complaints we have heard about public This unmet According to the recently completed SRTP, transportation is that it is only available in larg- need is not bus service to Foresthill would not attract 133 er communities and outliers like Forest Hill or County reasonable sufficient ridership to meet PCT’s farebox Meadow Vista are not connected with the rest to meet. ratio standard of 12.94% of Placer Co. People without transportation in those areas remain isolated because of this. This unmet According to the recently completed SRTP, Auburn I need to go from Foresthill to Auburn or Rose- need is not bus service to Foresthill would not attract 134 County ville for medical appointments. reasonable sufficient ridership to meet PCT’s farebox Roseville to meet. ratio standard of 12.94% I would like to go from Sheridan to Auburn for work. There are just a few people that work for This unmet According to the recently completed SRTP, the County that live in the Sheridan/Marysville need is not bus service to Sheridan would not attract Auburn 135 area. But there is likely many other non-County reasonable sufficient ridership to meet PCT’s farebox County workers in the area who might use the service to meet. ratio standard of 12.94% if provided. I do work 9/80 7am-4:30pm so I know this also makes it difficult for transit. There is currently no transit service to I need to go from 8000 foothills blvd to n lake- This unmet rural Loomis and neither the Short Range shopre blvd. need option to bring bike along. need is not 136 Transit Plans nor the The Placer County County This would be my option to get home if my bike reasonable Rural Transit Study (2016) suggest adding breaks / if it rains hard to meet. such a service. All of Roseville is served by Dial-A-Ride I need to go from West Roseville to Sutter Ro- which could be used to make the trip from seville for appointments. Have never been able This unmet West Roseville to Sutter Roseville Medical to use local transit because it is not close to my need is not Center. The Roseville Transit Short Range 137 neighborhood. When I asked about it I was told Roseville reasonable Transit Plan proposes this area be the to attend meetings. I have the impression ser- to meet. focus of a Transit Master Plan as further vices are not important to our area even though development planning is finished for that we pay exorbitant property taxes. area.

Service Area Comments

Public Comment Finding Explanation Jurisdiction I work and need to get there by 9 am. This is not possible as the bus runs every 2 hours and it takes over an hour from 585 Sacramento St. to get to my job which is 10 minutes away by 585 Sacramento Street is served by Au- car. This is because there is only one bus going burn Transit’s deviated-fixed route service. in one direction and it takes over an hour for There is a bus stop on Sacramento Street me to get where I need to go. Dial a Ride does right outside McAuley Meadows. Those not come to my address at 585 Sacramento St. This is not who need to be picked up or dropped off 138 I am 75 years old and partially blind. The Public an unmet Auburn closer to the building should request para- Transportation here is terrible. I want to move need. transit service in advance so that the ap- back to Sacramento County where the service propriate vehicle will be available. Not all is better. Auburn Transit buses can make the tight

turns in the McAuley Meadows complex. I do not understand why McAuley Meadows is not serviceds by Dial a Ride as it is a building full of the elderly who cannot easily get around by the Auburn bus. Shame on you.

Unmet Transit Needs Report 34 Service Area Comments (cont.)

Public Comment Finding Explanation Jurisdiction I live at McAuley Meadows low income senior apartments located at 585 Sacramento St. in Auburn, CA. While there is a city bus stop located relatively close to our building many of the residents have difficulties with using it. The bus schedule is inconsistent in that it runs ev- 585 Sacramento Street is served by Au- ery two hours starting at 6 am until 10 am and burn Transit’s deviated-fixed route service. hourly thereafter until 3:00 pm at which time it There is a bus stop on Sacramento Street runs every two hours again. That makes it very right outside McAuley Meadows. Those difficult for seniors who may find it beyond diffi- This is not who need to be picked up or dropped off 139 cult to make doctor’s appointments around the an unmet Auburn closer to the building should request para- bus schedule. Part of the problem is that there need. transit service in advance so that the ap- are not enough buses so that it takes 1 hour to propriate vehicle will be available. Not all get from out building down to the bus station to Auburn Transit buses can make the tight change buses to get to where they need to go. turns in the McAuley Meadows complex. It usually winds up taking them at least a half a day to go where they need to go and come back. Many of the bubus stops do not have a bench where people can sit down which is not even possible for many seniors. This email is to advocate for Dial-A-Ride to this building. Currently, there are two options to get to Downtown Sacramento from the Gal- leria Transfer Point, which is just a half I want to go from Gibson Drive to Downtown mile from Gibson Drive. Roseville Transit Sacramento for work. I see empty buses all the provides Commuter Bus service between This is not time in Roseville and am disappointed that I Dowtown Sacramento and the Galleria 140 an unmet Roseville can never use the bus. I love the idea of it, but Transfer Point. You could also take Placer need. it just doesn’t go where I need to in a timely County Transit’s Auburn/Light Rail Bus fashion. (10) from the Galleria Transfer Point to the Watt/I-80 Light Rail Station and tranfer to the Blue Light Rail Line to Downtown Sacramento. Roseville offers Commuter Bus Service from the Galleria Mall to Downtown I need to go from Roseville Galleria Mall to Sacramento. Amtrak Capitol Corridor also Sacramento AMTRAC Station for Downtown provides direct service between Roseville pleasure, bay area visits via AMTRAC. Roseville This is not Station and Downtown Sacramento. Ad- 141 Dial-a-Ride is a great service! Wish I could use an unmet ditionally, Health Express provides service Roseville it for Sac downtown medical visits, and Sac AM- need. to non-emergency medical appointments TRAC staton. I have used it often to Roseville for seniors and people with disabilities. Sutter Medical Center. Health Express provides service to Sacra- mento medical appointments on specific days of the week. Currently, the Roseville Transit E and G buses provide direct service between Si- erra College Boulevard/Olympus drive and I need to go from Sierra College Blvd- Olympus This is not the Sierra College Campus. The Roseville Rocklin 142 or La Croix to Sierra Community College and an unmet Transit G and E buses also provide service Roseville Maidu Library for work and school. need. between Cavitt Stallman (0.75 miles from Olympus Drive) and Rocky Ridge/ Douglas (0.3 miles from Maidu Library).

35 FY 2019 - 2020 Service Area Comments (cont.)

Public Comment Finding Explanation Jurisdiction In addition to Dial-A-Ride service, cur- rently, the Roseville Transit E and G buses I need to go from Granite Bay to Roseville for provide service from Sierra College and This is not work, shopping, and medical appointments Douglad Boulevards in Granite Bay to the County Ros- 143 an unmet every day. The Dial A Ride service for Granite Sierra Gardens Transfer Point in Roseville, eville need. Bay is very limited. where it is possible to transfer to mutliple other bus routes reaching many parts of Roseville. 8th and Q is within 0.75 miles of a bus Service Used to go to 8th and Q in Lincoln and stop, as such it is considered as having the circulator should be rerouted to go back transit service. The Short Range Transit there. When the buses kneel they blow hot Plans do not suggest changing this route air and dust into my face. That release should This is not as schedules and routes are designed to blow elsewhere on the bus. You should be 144 an unmet meet the needs of the majority of riders. Lincoln able to load money onto a connect card with need. Comments regarding cleanliness and cash on board. The buses need to be sanitized operation of buses and stops are opera- nightly. There needs to be a bus in Rocklin to tional in nature and therefor not unmet RC Wiley on Blue Oaks. The bus drivers break transit needs, but will be passed along to too hard outside the Galleria Mall operators. I need to go from the fountains to Roseville Parkway and Pleasant grove for Roseville HIgh School. I wish there was no bus line from Currently, there is a bus that runs this the Fountains which then went up Roseville route. The Roseville Transit B bus runs Parkway.My son sometimes misses the school This is not from Reserve Drive and Roseville Parkway bus and has to walk an hour up Roseville 145 an unmet outside the Fountains to Tiger Way and Roseville parkway and pleasant Grove. He could walk to need. Atlantic Street near Roseville High School. the Fountains and take the bus from there. I The A bus runs the reverse direction for would like a bus to go to Sacramento for State returning back to the Fountains. employees at lunch time for when we work half days. I need to drive to work if I need to get some sooner. While there is no transit service at the in- tersection of Olympus and La Croix, there is a bus stop a half mile walk away at the intersection of Olympus and Roseville I need to go from Olympus and LaCroix to the Parkway. Locations within 0.75 miles of This is not TJMaxx Shopping Center and Kaiser. There is a a bus stop are considered to have transit 146 an unmet Roseville bus turn-out at the northwest corner of Olym- service. You could make the trip to Kaiser need. pus Dr.& LaCroix by taking the Roseville L Bus from Olym- pus and Roseville Parkway to Eureka and Douglas, just ouside Kaiser. If you stay on the L Bus, it will take you to Douglas and Rocky Ridge, just outside TJ Maxx. Currently, Roseville Transit Dial-A-Ride Add service further to the west on Pleasant serves West Roseville, including West Grove Boulevard… they want this extension it so This is not Pleasant Grove. The Roseville Transit 147 “those darn teenagers” don’t have to use the an unmet Short Range Transit Plan proposes this Roseville Vintage Square pickup. (Not the best reason need. area be the focus of a Transit Master I’ve heard of for extending transit J) Plan as further development planning is finished for that area.

Unmet Transit Needs Report 36 Service Area Comments (cont.)

Public Comment Finding Explanation Jurisdiction Gibson Drive is just a half mile walk from the Galleria Transfer Point. Destinations This is not within 0.75 miles of a transit stop are con- 148 Re-instate service at Gibson Dr stops an unmet Roseville sidered to have transit service. The Short need. Range Transit Plans do not recommend adding stops on Gibson Drive. Roseville’s general public Dial-A-Ride is This is not available anywhere within the city limits. Request DAR boundary to expand at Vinyard 149 an unmet The north side of the intersection of Vine- Roseville and Riesling for The Vineyard Homes. need. yard Road and Riesling Drive is therefore already eligible for Dial-A-Ride Service. I ride the commuter express from Taylor I-80 to downtown daily. The morning routes are gener- ally good and on time, however a later direct route that does not stop in Roseville after 6:55 The current Placer Commuter Express would be nice. Is there a way to split the 7:18 schedule is designed to meet the needs and 7:23 so one does not stop? The afternoon of most riders and the Short Range routes on the other hand need some improve- This unmet Transit Plan does not suggest eliminating County ments. First, the first bus to return to the Taylor need is not 150 Roseville stops from any of the runs. The Rocklin I-80 #2 is generally late and overcrowded and reasonable comments regarding on time arrival and Roseville I frequently stand and or wait an additional to meet. bus condition are operational in nature 15 minutes for the next one. I would suggest and not considered unmet transit needs, a bus that leaves sooner for those with ap- but will be forwarded to operators. pointments and come in earlier and that would reduce the crowded conditions and accommo- date those who get done sooner or have later appointments back in the Roseville area etc. Please stop having every Roseville Transmit The Roseville Commuter Bus routes and Commuter bus go to Taylor/I-80 stop. You need schedule are designed to be cost effec- to have more bus stops in West Roseville (e.g., tive and meet the needs of most riders. Mahany, Saugsted, Foothills, Cirby, Orlando). This unmet The Short Range Transit Plan determined The Taylor/I-80 stop gets too busy in the need is not that no additional commuter stops were 151 Roseville morning and we are waiting out in the cold in reasonable needed in Roseville, but that two addi- a long line though out the parking lot. Taylor to meet. tional runs in the morning and evening I-80 offers the time schedule I need, but is not are needed. The scheduling and pickup close to my home so I am spending more time locations for those additional routes will traveling to Taylor from West Roseville. be determined by the transit operators. The Roseville Commuter Bus routes and schedule are designed to be cost effec- Are there any plans to increase the number tive and meet the needs of most riders. of PM busses that go to Mahany. There is a This unmet The Short Range Transit Plan determined growing number of riders that use that shop need is not that no additional commuter stops were 152 Roseville plus the future residential expansion in west reasonable needed in Roseville, but that two addi- Roseville. Maybe PM3 and PM4 can add that to meet. tional runs in the morning and evening stop. are needed. The scheduling and pickup locations for those additional routes will be determined by the transit operators. There is currently no direct service from, nor do the short range transit plans sug- This unmet gest such a service. However, Roseville I need to go from Granite Bay to Downtown need is not 153 Transit has a bus stop at Douglas and County Sacramento to get to and from work. reasonable Sierra College Boulevards which you could to meet. use to connect to reach bus connections to the Light Rail Station.

37 FY 2019 - 2020 Service Area Comments (cont.)

Public Comment Finding Explanation Jurisdiction I need to go from PFE and Cook Riolo to con- nect with the local D, R, and F routes. This is a hope that it happens within the next 6 years or This unmet While the Short Range Transit Plan does so. I have special needs kids that won’t be able need is not 154 not recommend adding service to this County to drive to do school or business. It would be reasonable unincorporated area of Placer County nice to get them the transportation they need to meet. to live successful lives. Thank you! Lisa The changes to the Roseville M bus schedule were designed to be cost ef- Request Route M to extend service back to This unmet ficient and suit most riders. The M bus Junction Blvd on a regular basis. Maybe have need is not 155 will deviate to Junction Boulevard upon Roseville another M Bus to go the opposite way like Bus reasonable request, but regular service to Junction or A/B. to meet. additional runs of the M route are not sug- gested in the Short Range Transit Plans Service between Lincoln and Rocklin for someone who is physically unable to use the Placer County Transit Lincoln/ Sierra College fixed-route is a new unmet transit need that is reasonable to meet. Placer County, Lincoln, and Rocklin will I am helping young adults with disabilities in work together to ensure that individuals Lincoln who are in wheelchairs and need to get who meet this criterion can be served to Sierra College (less than 10 miles each way). by Dial-A-Ride services between Lincoln When we contacted Dial a Ride to check if we and Rocklin. Data will be collected for could be provided with services, we were told 24 months for this modified service and that there is no agreement between Lincoln analyzed to determine the feasibility and Rocklin and we need to schedule one Dial of this modified service, the number of a Ride in Lincoln and than connect to another This unmet the requests for service by jurisdiction Dial a Ride in Rocklin or Roseville which results need is Lincoln 156 and location, and the best operational the trip to be way too long (1.5 hours each way) reasonable Rocklin methods for implementation. The SRTP and complicated for someone who has intellec- to meet. recommends a broader effort of combining tual disabilities and also need frequent access the Lincoln and Rocklin/Loomis Dial-A- to the restroom facilities. Ride areas for all passengers. However, Will you please let us know what would be the larger project is not considered part of an alternative way for someone who is in the this unmet transit need that is reasonable wheelchair, visually impaired and has intellec- to meet. The feasibility of combining the tual disabilities which makes it impossible to Lincoln and Rocklin/Loomis Dial-A-Ride use regular public transportation. areas will require additional study to estimate the impacts to passenger wait times, ride times, trip denials, cost, and funding shares from Placer County, the City of Lincoln, the City of Rocklin and the Town of Loomis.

Unmet Transit Needs Report 38 Miscellaneous Comments

Public Comment Finding Explanation Jurisdiction I think it is time to rethink the cost and ef- fort for public transit. The bus system in Lin- coln is ALWAYS empty! Let’s save the money and provide free uber/lift rides for folks that really need it. Times have changed and its The comment does not describe a need. time to rethink how we use our transit $$$$. The most recent Short Range Transit I understand this is a major shift in thinking, Plans looked into ridesharing and trans- but instead of having expensive bus system portation network companies (TNC) as that is barely used, we could shift to the alternatives to transit service in Place This is not market to meet the on demand needs. You County and determined that because of 157 an unmet All could have varying negotiated rates. Free ADA requirements, it is not feasible at need. for financially challenged, handicap and this time. Other regions in California are special needs, discounts for seniors and stu- studying and piloting partnerships with dents. We could use the savings to improve rideshare companies and PCTPA will con- our roads (old town Lincoln, 65 expansion tinue to monitor these developments for etc), meet the public safety limitations that lessons learned. our cities are faced with given the decrease in sales revenue, or other worthy projects. Hope you guys give this serious consider- ation. This is not so many buses an so few riders Need to go 158 an unmet The comment does not describe a need All to on demand service need. Stop building thousands of homes until the infrastructure is in place to support it. Utili- This is not ties, roadways, schools and emergency ser- 159 an unmet The comment does not describe a need All vices are not adequate to support so many need. new homes. Highway 65 is a nightmare, highway 80 is a parking lot during rush hour. This is not None needed in rural areas , no crime here 160 an unmet The comment does not describe a need All yet , so let’s not need. I have lived in the area for 30 years. The transit system is unused for the resources it consumes. Ridership quoted by Robert Wygant is pitiful. The system in place is wasteful and inefficient. I observe transit vehicles at all times either empty or at the most 2-3 riders on a 30 passenger vehicle? PLEASE eliminate the public budget waste- fulness of this and offer a dial a ride offer- ing. It would be quicker, you could subsidize This is not the cost and come out ahead without ghost 161 an unmet The comment does not describe a need All buses and drivers. need. Yes this may seem simplistic-however how could you justify the expense if a per rider true cost per ride was actually published? Please prove me wrong and publish this figure.

Yes you do offer specialized transit-why not focus on this component and eliminate what is unused other than as an employment vehicle for the county?

39 FY 2019 - 2020 Miscellaneous Comments (cont.)

Public Comment Finding Explanation Jurisdiction Please stop spending money on public This is not 162 trans. So few use it but it costs an insane an unmet The comment does not describe a need All amount need. My suggestion is to replace scheduled bus service with an entirely dial a ride system This is not 163 or much smaller buses that use less fuel. an unmet The comment does not describe a need All Might be a lot less expensive for use even if need. we lose some state and federal matches I take the commuter bus(s) into down town Sacramento. The Roseville and Placer bus is such a wonderful ride into town... Comments regarding bus stop locations NOTE: AND...they should allllll stop at the This is not are operational in nature and not con- County 164 Sunsplash at Roseville. The parking lot is an unmet sidered unmet transit needs, but will be Roseville so big and we all park there, I should not need. forwarded to operators. be concerned that the bus I am on was not going to stop at sunsplash, this is such a central parking lot for the area. We take only the Game Day Express. It’s a This is not 165 wonderful service that we hope Roseville an unmet The comment does not describe a need Roseville Transit will continue to provide need. I want to THANK YOU for having Dial A Ride This is not available for my disabled son. He is able to 166 an unmet The comment does not describe a need All be transported to school because of Dial A need. Ride. PLEASE KEEP THE SERVICE. I need to go from Sun Splash to Sun Splash This is not This comment is too vague to determine 167 please. May be a little later at 7:30 pm an unmet Roseville whether or not it describes a need. would help. need. I need to go from my home to EDD-Connec- This is not This comment is too vague to determine 168 tions Job Center for economic transporta- an unmet Roseville whether or not it describes a need. tions. Public Transit Services are excellent. need. I need to go from my home to EDD Job Connections Center because to be on time This is not This comment is too vague to determine 169 always to be necessity. This service are very an unmet Roseville whether or not it describes a need. well. This service to be on time. Driver to be need. very well and attentive.

Unmet Transit Needs Report 40 APPENDIX B: ADOPTED UTN DEFINITIONS PLACER COUNTY TRANSPORTATION PLANNING AGENCY

TDA DEFINITIONS Pursuant to PUC Section 99401.5(c) Adopted 11/8/92 Amended 3/23/94 Amended 9/22/99 Amended 9/27/06 Amended 5/14/14

Unmet Transit Need

An unmet transit need is an expressed or identified need, which is not currently being met through the existing system of public transportation services. Unmet transit needs are also those needs required to comply with the requirements of the Americans with Disabilities Act.

Reasonable To Meet

Unmet transit needs may be found to be "reasonable to meet" if all of the following criteria prevail:

1) Service, which if implemented or funded, would result in the responsible service meeting the farebox recovery requirement specified in California Code of Regulations Sections 6633.2 and 6633.5, and Public Utilities Code 99268.2, 99268.3, 99268.4, and 99268.5.

2) Notwithstanding Criterion 1) above, an exemption to the required farebox recovery requirement is available to the claimant for extension of public transportation services, as defined by California Code of Regulations Section 6633.8, and Public Utilities Code 99268.8.

3) Service, which if implemented or funded, would not cause the responsible operator to incur expenditures in excess of the maximum amount of Local Transportation Funds, State Transit Assistance Funds, Federal Transit Administration Funds, and fare revenues and local support, as defined by Sections 6611.2 and 6611.3 of the California Administrative Code, which may be available to the claimant.

4) Community support exists for the public subsidy of transit services designed to address the unmet transit need, including but not limited to, support from community groups, community leaders, and community meetings reflecting a commitment to public transit.

5) The need should be in conformance with the goals included in the Regional Transportation Plan.

6) The need is consistent with the intent of the goals of the adopted Short Range Transit Plan, as amended, for the applicable jurisdiction. 41 FY 2019 - 2020 APPENDIX C: TDA FARE REVENUE RATIOS APPENDIX B

TDA FARE REVENUE RATIOS FOR PUBLIC TRANSIT OPERATORS SERVING WESTERN PLACER COUNTY Approved February 23, 2011 Amended December 14, 2011 Amended June 26, 2013 Amended and Effective September 28, 2016

Systemwide Public Fare Transit Findings PUC Section Revenue Operator Ratio Serves the City of Auburn located within the non- Auburn 10% urbanized area of western Placer County; a county 99268.2 Transit which has a population of less than 500,000. Serves the City of Lincoln located within the Sacramento urbanized area of western Placer County; a county which has a population of less than 500,000. 10% until July TDA allows PCTPA to grant a transit operator within 2016 99268.2, Lincoln a new urbanized area five years from July 1 of the year - 99268.12 Transit (2011) following the Census (2010) before the transit 15% post July & 99270.2 operator is subject to urbanized fare revenue ratio 2016 requirements. Therefore, it is recommended that until July 2016, the fare revenue ratio for Lincoln Transit remain at 10 percent. Serves both the Sacramento urbanized area (64%) (58.8%) and the non-urbanized area (36%) (41.2%) 99268.2, Placer County 13.2% of western Placer County; a county which has a 99268.12 & Transit (PCT) 12.94% population of less than 500,000. The service area 99270.1 includes contract services provided for the cities of Colfax, Lincoln and Rocklin and the Town of Loomis. Serves the City of Roseville located within the Roseville 15% Sacramento urbanized area in western Placer County; 99268.12 Transit a county which has a population of less than 500,000. Serves the north Lake Tahoe area located within the Tahoe Area non-urbanized area of unincorporated Placer County, Regional 10% and excludes that portion of the TART service area 99268.2 Transit that is within the jurisdiction of the Tahoe Regional (TART) Planning Agency (TRPA). Serves both the Sacramento urbanized area and the Western non-urbanized areas of western Placer County for the Placer CTSA 10% 99268.5(c)(4) exclusive use of elderly and disabled individuals; a (WPCTSA) county which has a population of less than 500,000. Notes: 1. The systemwide ratio applies to a public transit operator’s entire service area, including areas served under contract service. The systemwide ratio is calculated combining fixed route and dial‐ a‐ride services, as applicable. 2. The Sacramento urbanized area is defined per the 2010 federal census. Definitions for urbanized and non‐urbanized areas are consistent with TDA. 3. Western Placer County excludes the Tahoe Basin within Placer County, as defined by the State Department of Finance. 4. The State Department of Finance estimates the population for western Placer County, excluding the Tahoe Basin, as of January 1, 2012, at 344,730. January 1, 2016, at 363,377.

Unmet Transit Needs Report 42 APPENDIX D: PUBLIC HEARING NOTICE

43 FY 2019 - 2020 APPENDIX E: ADOPTED 2019/20 UTN FINDINGS

Unmet Transit Needs Report 44 45 FY 2019 - 2020