GWR Facilities Guide Valid from 1 April 2020 2

Contents Page Introduction

Introduction 2 This booklet contains a comprehensive set of information about our Rolling Stock Guide 3 trains and stations. Station Information Booklet 41 It is correct at the time of publication as noted on the cover. Every effort has been made to ensure that all the information contained within is accurate to the best of our knowledge, but errors and omissions are excepted. This document will be updated on a monthly, on an as-required basis. Any amends or updates should reference “GWR Facilities Guide” and be sent to [email protected] GWR Rolling Stock Guide 4 GWR Rolling Stock Guide

Recording complaints Record keeping

All complaints, and any other comments, are recorded on our All complaints are recorded along with general information that Customer Relationship Management (CRM) system against helps us identify areas of improvement. They include: a set of categories that cover every aspect of the service we provide. This data is collated centrally and used to generate a • journey information such as where the journey began and number of daily, weekly and monthly reports that are passed ended to the managers responsible for that area of the business so trends can be identified and problems resolved. • the date of travel

Further high level reports on GWR complaint data is made • the class of travel available to both the senior managers and board of directors within GWR and used to contribute to high level governance • the type of ticket held and accountability for the service provided. • the date of the journey Each complaint made to us is important and valuable feedback on the service we have provided and feeds into • the name of the advisor who dealt with the complaint an internal continuous improvement approach which seeks to identify the underlying causes of customer dissatisfaction. Each • the date we received the complaint, and the date we area of GWR meets regularly to responded review performance and to plan for the future. Accurate complaint data contributes to this process. When recording complaint data, the contact details, and any information that could indentify the complainant is not included. GWR complaint data is also shared with the ORR on a periodic basis. Staff complaints

All complaints regarding a GWR member of staff are recorded on our CRM and a full report of the customer’s experience, along with any other supporting evidence is made available to their line manager as soon as possible so an investigation can take place. GWR Rolling Stock Guide 6 Contents Page General Notes General Notes 6 The routes shown in these tables are for indicative purposes only. Class 80x (5 coach IET) 7 In order to retain a necessary level of flexibility with our fleet it may sometimes be necessary to change the type of train on a route with Class 80x (9 coach IET) 9 little or no notice. Class 387/1 (Electrostar EMU) 13 Class 165/1 (2 coach Turbo) 15 Photos are for illustrative purposes only, and in some cases the units Class 165/1 (3 coach Turbo) 17 shown may no longer be part of the GWR Fleet. Class 166/1 (3 coach Turbo) 19 Class 158 (Sprinter DMU) 21 Train layout diagrams are for illustrative purposes, and are not to scale. Variations may also exist between different units in the GWR fleet. Class 150 (Sprinter DMU) 27 Class 143 (DMU) 31 Priority seating, when available, is located at the carriage entrance near Class 255 (Castle Class DMU) 33 the exit doors and toilets. Night Riviera Sleeper 35 Mobility and Inclusion 39 Scooters require a mobility scooter permit to travel on GWR trains. Mobility aids can be carried on board but will need to be able to be stored in the luggage areas. More information can be found on GWR.com/PassengerAssist GWR Rolling Stock Guide 8 Class 80x - 5 coach Intercity Express Trains (IET) IET (5 coach set) seating plan, for reservation and priority seat information only

A (Also G in a 10 carriage train) STANDARD CLASS (QUIET COACH)

60 56 52 48 44 40 36 32 28 24 20 16 12 8

59 55 51 47 43 39 35 31 27 23 19 15 11 7 Cab

58 54 50 46 42 38 34 30 26 22 18 14 10 6 57 53 49 45 41 37 33 29 25 21 17 13 9 5

B (Also H in a 10 carriage train) STANDARD CLASS 99 00 92 88 84 80 76 72 68 64 60 56 52 48 44 40 36 32 28 24 20 16 12 8 91 87 83 79 75 71 67 63 59 55 51 47 43 39 35 31 27 23 19 15 11 7

86 82 78 74 70 66 62 58 54 50 46 42 38 34 30 26 22 18 14 10 6 2 85 81 77 73 69 65 61 57 53 49 45 41 37 33 29 25 21 17 13 9 5 1 Primary routes: Mainline routes from London Paddington to Bristol, C (Also J in a 10 carriage train) Weston-super-Mare, Cardiff, Swansea, West Wales, Cheltenham Spa, STANDARD CLASS Oxford, Hereford, , , and Penzance. Also 92 88 84 80 76 72 68 64 60 56 52 48 44 40 36 32 28 24 20 16 12 8 91 87 83 79 75 71 67 63 59 55 51 47 43 39 35 31 27 23 19 15 11 7 semi-fast services to Newbury and Bedwyn 86 82 78 74 70 66 62 58 54 50 46 42 38 34 30 26 22 18 14 10 6 2 Built 2017 85 81 77 73 69 65 61 57 53 49 45 41 37 33 29 25 21 17 13 9 5 1 Number of units 58 D (Also K in a 10 carriage train) STANDARD CLASS FIRST CLASS Number of seats per unit 290 (Standard) + 36 (First) 96 92 88 84 80 76 72 68 64 60 56 52 48 44 40 26 23 20 17 14 11 Standard Class standing capacity 128 95 91 87 83 79 75 71 67 63 59 55 51 47 43 39 Graphic evacuation signage Yes 90 86 82 78 74 70 66 62 58 54 50 46 42 38 22 19 16 13 10 89 85 81 77 73 69 65 61 57 53 49 45 41 37 24 21 18 15 12 9 1 Designated wheelchair position Yes

E (Also L in a 10 carriage train) Scooter / mobility aid acceptance Yes (see Page 6) FIRST CLASS Standard toilet facility Yes 44 47 50 53 56 59 62 Kitchen and Cab Accessible toilet facility Yes Crew area 46 49 52 55 58 61 Colour contrasting grab rails Yes 43 45 48 51 54 57 60

Passenger information - Aural Yes Key

8 Seat with number 11 Priority seating 43 Wheelchair space (this is in First Class only. If this space is unreserved, Passenger information - Visual Yes standard class holders and their companions will be upgraded) On-board portable ramp Yes Toilets Larger toilet with baby changing facilities Table Luggage area Cycle storage area Reservations Yes Some trains may have different layouts Priority seating Yes ** Except services in the Thames Valley that terminate at Reading, On train staff to provide assistance Yes ** Oxford, Newbury or Bedwyn. These trains are Driver Only services. Wi-Fi Yes Please book assistance in advance. More information can be found on GWR.com/PassengerAssist GWR Rolling Stock Guide 10 Class 80x - 9 coach Intercity Express Trains (IET)

Primary routes: Mainline routes from London Paddington to Bristol, Weston-super-Mare, Cardiff, Swansea, West Wales, Cheltenham Spa, Oxford, Worcester, Hereford, Exeter, Paignton, Plymouth and Penzance. Built 2017 Number of units 35 Number of seats per unit 576 (Standard) + 71 (First) Standard Class standing capacity 273 Graphic evacuation signage Yes Designated wheelchair position Yes Scooter / mobility aid acceptance Yes (see Page 6) Standard toilet facility Yes Accessible toilet facility Yes Colour contrasting grab rails Yes Passenger information - Aural Yes Passenger information - Visual Yes On-board portable ramp Yes Reservations Yes ** Except services in the Thames Valley that terminate at Reading, Priority seating Yes Oxford, Newbury or Bedwyn. These trains are Driver Only services. On train staff to provide assistance Yes ** Please book assistance in advance. More information can be found on Wi-Fi Yes GWR.com/PassengerAssist OUR TRAINS

GWROUR TRAINS Rolling Stock Guide 12

H IET (9 coach set) seating plan, for reservation information only STANDARD CLASS 92 88 84 80 76 72 68 64 60 56 52 48 44 40 36 32 28 24 20 16 12 8 91 87 83 79 75 71 67 63 59 55 51 47 43 39 35 31 27 23 19 15 11 7 A STANDARD CLASS (QUIET COACH)

60 56 52 48 44 40 32 28 20 16 12 8 4 86 82 78 74 70 66 62 58 54 50 46 42 38 34 30 26 22 18 14 10 6 2 59 55 51 47 43 39 31 27 19 15 11 7 85 81 77 73 69 65 61 57 53 49 45 41 37 33 29 25 21 17 13 9 5 1 Cab

58 54 50 46 42 38 30 26 18 14 10 6 57 53 49 45 41 37 29 25 17 13 9 5 3 J STANDARD CLASS 99 00 92 88 84 80 76 72 68 64 60 56 52 48 44 40 36 32 28 24 20 16 12 8 91 87 83 79 75 71 67 63 59 55 51 47 43 39 35 31 27 23 19 15 11 7 B STANDARD CLASS

92 88 84 80 76 72 68 64 60 56 52 48 44 40 36 32 28 24 20 16 12 8 86 82 78 74 70 66 62 58 54 50 46 42 38 34 30 26 22 18 14 10 6 2 91 87 83 79 75 71 67 63 59 55 51 47 43 39 35 31 27 23 19 15 11 7 85 81 77 73 69 65 61 57 53 49 45 41 37 33 29 25 21 17 13 9 5 1

86 82 78 74 70 66 62 58 54 50 46 42 38 34 30 26 22 18 14 10 6 2 98 97 85 81 77 73 69 65 61 57 53 49 45 41 37 33 29 25 21 17 13 9 5 1 K FIRST CLASS

62 59 56 53 50 47 44 41 38 35 32 26 23 20 17 14 1111 8 5

C STANDARD CLASS 58 55 52 49 46 43 40 37 34 31 25 22 19 16 13 10 7 4 1 5 9 13 17 21 25 29 33 37 41 45 49 53 57 61 65 69 73 77 81 85 57 54 51 48 45 42 39 36 33 30 24 21 18 15 12 9 6 3 1 2 6 10 14 18 22 26 30 34 38 42 46 50 54 58 62 66 70 74 78 82 86

7 11 15 19 23 27 31 35 39 43 47 51 55 59 63 67 71 75 79 83 87 91

8 12 16 20 24 28 32 36 40 44 48 52 56 60 64 68 72 76 80 84 88 92 L FIRST CLASS

44 47 50 53 56 59

D Kitchen and Crew areas Cab STANDARD CLASS 46 49 52 55 58 96 92 88 84 76 72 68 64 60 56 52 48 44 40 36 32 28 24 20 16 12 8 43 45 48 51 54 57 95 91 87 83 75 71 67 63 59 55 51 47 43 39 35 31 27 23 19 15 11 7

90 86 82 74 70 66 62 58 54 50 46 42 38 34 30 26 22 18 14 10 6 2 89 85 81 73 69 65 61 57 53 49 45 41 37 33 29 25 21 17 13 9 5 1

Key

Seat with number 50 Priority seating 43 Wheelchair space Table G STANDARD CLASS Luggage area Cycle storage area Toilets Larger toilet with baby changing facilities 92 88 84 80 76 72 68 64 60 56 52 48 44 40 36 32 28 24 20 16 12 8 91 87 83 79 75 71 67 63 59 55 51 47 43 39 35 31 27 23 19 15 11 7

Some trains may have different layouts 86 82 78 74 70 66 62 58 54 50 46 42 38 34 30 26 22 18 14 10 6 2 85 81 77 73 69 65 61 57 53 49 45 41 37 33 29 25 21 17 13 9 5 1 ** Except services in the Thames Valley that terminate at Reading, Newbury or Oxford. These trains are Driver Only services. Please book assistance in advance. More information can be found on GWR.com/PassengerAssist 43

42 OUR TRAINS

GWR Rolling Stock Guide 14 Class 387 (Electrostar) seating plan Class 387/1 EMU - electric multiple unit (Electrostar) All seating is Standard class, and seats are not numbered

1

Cab

2

Primary routes: Services from London Paddington and Reading along the Thames Valley to Didcot Parkway and Newbury. 3

Built 2015/16 Number of units 33 Number of seats per unit 224

Standard Class standing capacity 230 4

Graphic evacuation signage Yes Cab Designated wheelchair position Yes Scooter / mobility aid acceptance Yes (see Page 6) Standard toilet facility Yes

Accessible toilet facility Yes Key Colour contrasting grab rails Yes 1 Seat with number 7 Priority Seating Wheelchair space Table Larger toilet with baby changing Toilets Passenger information - Aural Yes Luggage area Cycle storage area Some trains may have different layouts Passenger information - Visual Yes On-board portable ramp Yes Reservations Passenger Assist only Priority seating Yes On train staff to provide assistance No** Wi-Fi Yes ** These trains operate as Driver Only services. Please book assistance in advance. More information can be found on GWR.com/PassengerAssist OUR TRAINS GWR Rolling Stock Guide 16 Class 165/1 - 2 carriage turbo diesel trains Class 165 (Turbo) 2 carriage seating plan

D** STANDARD CLASS

Cab

STANDARD CLASS E**

Primary routes: Thames Valley branch lines and to Basingstoke. Also Cab long distance regional routes around Bristol including to Cardiff Central, Great Malvern, Weymouth, Portsmouth Harbour and Brighton.

Built 1992/93 (PRM Upgrade 2016-19)* Key Seat Priority Seating Wheelchair space

Number of units 20 Table Luggage area Cycle storage area

Number of seats per unit 159 Toilets Larger toilet with baby changing

Standard Class standing capacity 56 Some trains may have different layouts Graphic evacuation signage Yes Designated wheelchair position Yes Scooter / mobility aid acceptance Yes (see Page 6) Standard toilet facility Yes Accessible toilet facility Yes Colour contrasting grab rails Yes Passenger information - Aural Manual and automated PA Passenger information - Visual Digital scroll bar * Dates based on installation of wheelchair accessibility On-board portable ramp No – at stations only Reservations Passenger Assist only ** Carriage letters are only used on Long distance regional routes Priority seating Yes around Bristol On train staff to provide assistance Yes*** *** These trains can operate as Driver Only services. Please book Wi-Fi Yes assistance in advance. More information can be found on GWR.com/PassengerAssist OUR TRAINS GWR Rolling Stock Guide 18 Class 165/1 - 3 carriage turbo diesel trains Class 165 (Turbo) 3 carriage seating plan

A STANDARD CLASS

Cab

STANDARD CLASS B

Primary routes: Between Gatwick Airport and Reading, and some services to Oxford, Moreton-in-Marsh and Banbury.

Built 1992/93 (PRM Upgrade 2016-19)* Number of units 16 STANDARD CLASS Number of seats per unit 259 C Standard Class standing capacity 86 Cab Graphic evacuation signage Yes Designated wheelchair position Yes– adjacent to the Accessible Toilet

Scooter / mobility aid acceptance Yes (see Page 6) Key Seat Priority Seating Wheelchair space Standard toilet facility Yes Table Luggage area Cycle storage area PRIORITY Accessible toilet facility Yes Toilets Larger toilet with baby changing SEATING Colour contrasting grab rails Yes Some trains may have different layouts MISSING Passenger information - Aural Manual and automated PA Passenger information - Visual Digital scroll bar Also A, B, C On-board portable ramp No – at stations only Reservations Passenger Assist only Priority seating Yes * Dates based on installation of wheelchair accessibility. On train staff to provide assistance Yes*** *** These trains can operate as Driver Only services. Please book Wi-Fi Yes assistance in advance. More information can be found on GWR.com/PassengerAssist OUR TRAINS GWR Rolling Stock Guide 20

Class 166 - 3 carriage turbo diesel trains Class 166 (Turbo) seating plan, for reservation information only

A FIRST CLASS STANDARD CLASS

20 24 28 32 36 40 45 50 55 60 65 70 78 82

19 23 27 31 35 39 44 49 54 59 64 69 77 81 Cab 43 48 53 58 63 68

18 22 26 30 34 38 42 47 52 57 62 67 72 74 76 80 17 21 25 29 33 37 41 46 51 56 61 66 71 73 75 79 83 84 85

B STANDARD CLASS

4 8 12 16 20 24 29 34 39 44 49 54 58 62 66 70 75 80 84 88 92 3 7 11 15 19 23 28 33 38 43 48 53 57 61 65 69 74 79 83 87 91 27 32 37 42 47 52 73 78

2 6 10 14 26 31 36 41 46 51 56 60 64 68 72 77 82 86 90 Primary Routes: Local services around Bristol, including to Westbury, 1 5 9 13 25 30 35 40 45 50 55 59 63 67 71 76 81 85 89 Severn Beach, Swindon, Gloucester and Weston-super-Mare. Also Long distance regional routes around Bristol, including to Taunton, STANDARD CLASS Cardiff Central, Great Malvern, Weymouth, Portsmouth Harbour and C (No seat numbers or reservations in Coach C) Brighton.

Built 1992-93 (PRM Upgrade 2016-19)* Cab Number of units 21 Number of seats per unit 244

Standard Class standing capacity 85 Key Graphic evacuation signage Yes 1 Seat (and number) 7 Priority Seating Wheelchair space Toilets Designated wheelchair position Yes Table Luggage area Cycle storage area Larger toilet with baby changing

Scooter / mobility aid acceptance Yes (see Page 6) Some trains may have different layouts Standard toilet facility Yes Accessible toilet facility Yes Colour contrasting grab rails Yes Passenger information - Aural Manual and automated PA Passenger information - Visual Digital scroll bar On-board portable ramp Yes Reservations Passenger Assist/long distance only Priority seating Yes On train staff to provide assistance Yes * Dates based on installation of wheelchair accessibility. Wi-Fi Yes OUR TRAINS GWR Rolling Stock Guide 22

Class 158 - variant 1: 2 carriage diesel trains Class 158 variant 1

A STANDARD CLASS (DMSL A)

Cab

B STANDARD CLASS (DMSL B)

Primary routes: Main Line services between Cardiff, Portsmouth, Brighton, Exeter, Plymouth, Penzance, Bristol and Worcester via

Gloucester. Also line services. Cab

Built 1990–92 (refresh 2017-19) Number of units 11 Key Seat Priority Seating Wheelchair space Toilets

Number of seats per unit 130 Table Luggage area Cycle storage area Larger toilet with baby changing Standard Class standing capacity 46

Graphic evacuation signage Yes Some trains may have different layouts Designated wheelchair position Yes Scooter / mobility aid acceptance Yes (see Page 6) Standard toilet facility Yes Accessible toilet facility Yes Colour contrasting grab rails Yes Passenger information - Aural Manual PA Passenger information - Visual Yes On-board portable ramp Yes Reservations Passenger Assist and long distance only Priority seating Yes On train staff to provide assistance Yes Wi-Fi Yes OUR TRAINS GWR Rolling Stock Guide 24 Class 158 - variant 2: 3 carriage diesel trains Class 158 variant 2

A STANDARD CLASS (DMSL A)

Cab

B STANDARD CLASS (DMSL A)

Cab Primary routes: Main Line services between Cardiff, Portsmouth, Exeter, Plymouth, Penzance, Bristol and Worcester via Gloucester. Also Barnstaple line services.

Built 1990–92 (refresh 2017-19) Number of units 4 C STANDARD CLASS (DMSL B) Number of seats per unit 198 Standard Class standing capacity 70 Graphic evacuation signage Yes Cab Designated wheelchair position Yes Scooter / mobility aid acceptance Yes (see Page 6) Standard toilet facility Yes Key Seat Priority Seating Wheelchair space Toilets

Accessible toilet facility Yes Table Luggage area Cycle storage area Larger toilet with baby changing Colour contrasting grab rails Yes Some trains may have different layouts Passenger information - Aural Manual PA Passenger information - Visual Yes On-board portable ramp Yes Reservations Passenger Assist and long distance only Priority seating Yes On train staff to provide assistance Yes Wi-Fi Yes OUR TRAINS GWR Rolling Stock Guide 26 Class 158 - variant 3: 3 carriage diesel trains Class 158 variant 3

A STANDARD CLASS (DMSL A)

Cab

B STANDARD CLASS (DMSL B)

Primary routes: Main Line services between Cardiff, Portsmouth, Exeter, Plymouth, Penzance, Bristol and Worcester via Gloucester. Also Barnstaple line services. Cab

Built 1990–92 (refresh 2017-19)

Number of units 9 C STANDARD CLASS (DMSL B) Number of seats per unit 192 Standard Class standing capacity 67

Graphic evacuation signage Yes Cab Designated wheelchair position Yes

Scooter / mobility aid acceptance Yes (see Page 6) Key Standard toilet facility Yes Seat Priority Seating Wheelchair space Toilets Accessible toilet facility Yes Table Luggage area Cycle storage area Larger toilet with baby changing Colour contrasting grab rails Yes Some trains may have different layouts Passenger information - Aural Manual PA Passenger information - Visual Yes On-board portable ramp Yes Reservations Passenger Assist and long distance only Priority seating Yes On train staff to provide assistance Yes Wi-Fi Yes OUR TRAINS GWR Rolling Stock Guide 28 Class 150/2 - variant 1: 2 coach diesel trains Class 150 variant 1 seating plan

A STANDARD CLASS

Cab

STANDARD CLASS B

Primary routes: Local services around Bristol, and in and Cornwall serving Exeter, , Paignton, Plymouth, Gunnislake, Cab Looe, Newquay, Falmouth, St Ives and Penzance.

Built 1986

Number of units 17 Key Number of seats per unit 122 Seat Priority Seating Wheelchair space Tip up seat with lumbar support Standard Class standing capacity 43 Table Luggage area Cycle storage area Graphic evacuation signage Yes Toilets Larger toilet with baby changing Designated wheelchair position Yes Some trains may have different layouts Scooter / mobility aid acceptance Yes (see Page 6) Accessible toilet facility Yes Standard toilet facility Yes Colour contrasting grab rails Yes Passenger information - Aural Manual PA Passenger information - Visual Yes On-board portable ramp Yes Reservations Passenger Assist only Priority seating Yes On train staff to provide assistance Yes Wi-Fi Yes OUR TRAINS GWR Rolling Stock Guide 30 Class 150/2 -variant 2: 2 carriage diesel trains Class 150 variant 2 seating plan

A STANDARD CLASS

Cab

B STANDARD CLASS

Primary routes: Local services around Bristol, and in Devon and Cab Cornwall serving Exeter, Exmouth, Paignton, Plymouth, Gunnislake, Looe, Newquay, Falmouth, St Ives and Penzance.

Built 1986 Key Owner / Lessor Angel Trains Seat Priority Seating Wheelchair space Number of units 3 Table Luggage area Cycle storage area Number of seats per unit 136 Toilets Larger toilet with baby changing Some trains may have different layouts Standard Class standing capacity 48 Graphic evacuation signage Yes Designated wheelchair position Yes Scooter / mobility aid acceptance Yes (see Page 6) Accessible toilet facility Yes Standard toilet facility Yes Colour contrasting grab rails Yes Passenger information - Aural Manual PA Passenger information - Visual Yes On-board portable ramp Yes Reservations Passenger Assist only Priority seating Yes On train staff to provide assistance Yes Wi-Fi Yes GWR Rolling Stock Guide 32 Class: 143 - 2 carriage diesel trains Wheelchairs can Not be accomodated on these trains. However, they will OURalways TRAINS operate joined to a fully accessible train, and wheelchairs can be accomodated in the train that the 143 is attached to.

Class 143 seating plan

A STANDARD CLASS

Cab

Primary routes: Local services in the Exeter area to Exmouth, Paignton and occassionally Barnstaple. STANDARD CLASS

Built 1985 B Number of units 8 Cab Number of seats per unit 104 Standard Class standing capacity 36 Graphic evacuation signage Yes Key

Designated wheelchair position No. Wheelchairs will be Seat Priority Seating Wheelchair space

accommodated within the Table Luggage area Cycle storage area accessible train that the 143 is Toilets Larger toilet with baby changing attached to.

Accessible toilet facility No Some trains may have different layouts. Coaches on these trains are not normally lettered, and seats are not numbered Standard toilet facility Yes Scooter / mobility aid acceptance No Colour contrasting grab rails Yes Passenger information - Aural Manual PA Passenger information - Visual Yes On-board portable ramp Yes Reservations No Priority seating Yes On train staff to provide assistance Yes Wi-Fi Yes OUR TRAINS

GWR Rolling Stock Guide 34 Class 255 Castle Class trains Castle Class TrainClass seating 387 plan, (Electrostar) for Accessibility seating planinformation only All seating is Standard class, and seats are not numbered

1

Cab Guard’s van A and bike storage

Standard Class

2

B

Standard Class Primary routes: Semi-fast services between Penzance to Cardiff via Plymouth, Exeter, Taunton, Weston-super-Mare and Bristol. 65 66 C 3 Built 1976 - 1982 (Refurbished 2018) 71 Number of sets 11 5 Perch seats 72 Standard Class Number of seats per set 303 Standard Class standing capacity 106

Graphic evacuation signage Yes D Designated wheelchair position Yes, Coach C adjacent to the 4 Accessible toilet Standard Class Scooter / mobility aid acceptance Yes (see Page 6) Cab Standard toilet facility Yes Key Table Accessible toilet facility Yes - Coach C Priority Seating Colour contrasting grab rails Yes Wheelchair space Passenger information - Aural Yes Toilets Passenger information - Visual Yes Key 1 Seat with nLargerumbe rtoilet with7 babyPriority changing Seating Wheelchair space

On-board portable ramp Yes Table Luggage area Cycle storage area Luggage area

Reservations Passenger Assist only Toilets Larger toilet with baby changing Priority seating Yes On train staff to provide assistance Yes Some trains may have different layouts Wi-Fi Yes GWR Rolling Stock Guide 36 Locomotive-hauled rolling stock (Night Riviera sleeper service) Mark III Sleeping Coaches Full set information Overnight long distance services from London Paddington to Penzance.

Built 1982–1984 (Refurbished 2018) Number of sets 2 services per night Graphic evacuation signage Yes Designated wheelchair position There is one wheelchair space with nearby seating for a companion in coach B. There is an accessible berth in coach D Scooter / mobility aid acceptance Yes (see Page 6) Standard toilet facility Yes Accessible toilet facility Yes Overnight long distance services from London Paddington to Penzance. Colour contrasting grab rails Yes Number of sets 3 Passenger information - Aural Manual PA Passenger information - Visual Yes On-board portable ramp Yes Reservations Yes Priority seating Yes On train staff to provide assistance Yes Wi-Fi Yes GWR Rolling Stock Guide 38 Mark III Day and Lounge Coaches

1 5 9 13 17 21 25 29 33 37 41 45 49 53

2 6 10 14 18 22 26 30 34 38 42 46 50 Guard’s van A and bike (Day) storage 3 7 11 15 19 23 27 31 35 39 43 47 51 55 4 8 12 16 20 24 28 32 36 40 44 48 52 56

2 6 10 14 18 22 26 30 34 38 42 46 50 54 58 62 WC 3 7 11 15 19 23 27 31 35 39 43 47 51 55 59 63 B (Day) 4 8 12 16 20 24 28 32 36 40 44 48 52 56 60 64 1 5 9 13 17 21 25 29 33 37 41 45 49 53 57 61 65

Sofa

C Kitchen (Lounge) area

Buffet Bar Sofa

Overnight long distance services from London Paddington to Penzance. D 04U 06U 08U 10U 12U 14U 16U 18U 20U 22U 24U WC 03L Variant Day and Lounge Coaches 05L 07L 09L 11L 13L 15L 17L 19L 21L 23L Number of sets 3 Number of seats per set 121 Standard Class standing capacity 42 E-H* 02U 04U 06U 08U 10U 12U 14U 16U 18U 20U 22U 24U

01L 03L 05L 07L 09L 11L 13L 15L 17L 19L 21L 23L

* On some trains, a coach J is also included. When this runs, it has the same layout as Coach E-H

Key

XX Twin berth cabin (may also be used for single occupancy) Toilets XX WC Accessible Toilets Wheelchair space Luggage area Wheelchair companion Table XX Priority seat

Connecting doors — normally locked, but can be unlocked on request GWR Rolling Stock Guide 40 Mobility and Inclusion

We’re always keen to hear any feedback on the support we give and how it affects customers who travel with us. If you’d like some more information on the support we offer, or you’d like to tell us about your experience of our support, we’d love to hear from you. You can write to our Mobility and Inclusion Manager at: Mobility and Inclusion Manager Freepost GWR CUSTOMER SUPPORT

Other aspects of our service If you have feedback about any other aspect of our service, here’s how you can get in touch: Write to: Page intentionally left blank Freepost GWR CUSTOMER SUPPORT Email: [email protected] Phone: 03457 000 125* *Standard network charges apply. Calls from mobiles may be higher GWR Station Information Guide 44

Contents Page General Notes

GWR Accessible Network Map 45 This booklet only includes stations that are managed by GWR and Network Rail, plus Railway stations served by GWR and A 47 National Rail on Summer Saturdays only. B 53 The following Codes have been used to show the Station Management C 70 company: D 92 GW Great Western Railway E 103 NR Network Rail F 110 DR Dartmoor Railway G 118 For details of Station Information and facilities for stations operated H 123 by other TOCs, visit the station managing TOCs website or check at I 130 NationalRail.co.uk K 131 Not all facilities at stations may be available at all times. L 137 M 148 N 158 Station Accessibility O 166 All stations are classified for their level of accessibility: P 169 Category A: Q 184 This station has step-free access to all platforms / the platform R 186 Category B1: Step-free access to all platforms - may include long or steep ramps. S 192 Access between platforms may be via the street T 218 Category B2: U 233 Some step-free access to all platforms - please check details on W 234 NationalRail.co.uk Y 242 Category B3: Some step-free access, may be in one direction only - please check details on NationalRail.co.uk Category C: This station does not have step-free access to any platform 46

Banbury GWR Main line routes Kings Sutton GWR Branch line routes Heyford GWR Seasonal routes Tackley Step-free access (Category A) HerefordLedburyColwall Great Malvern WorcesterLink Worcester Foregate ShrubWorcestershire StreetPershore Hill Evesham ParkwayHoneybourneMoreton-in-MarshKinghamShiptonAscott-under-WychwoodCharlburyFinstock

Partial step-free access (Category B) No step-free access (Category C) Oxford Ashchurch Combe Other operators station for Tewkesbury Hanborough Bourne End Marlow Greenford Swindon Major or interchange station Cheltenham Spa Radley Redland Other station South Greenford Gloucester Cookham Henley-on-Thames Culham Castle Bar Park Stonehouse Shiplake Furze Drayton Green Platt Stroud Kemble Cam & Dursley Appleford Wargrave Severn London Carmarthen Port Talbot Cardiff Tunnel Maidenhead Parkway Yate Swindon Reading FerrysideKidwellyPembreyLlanelli & Burry Port Central Junction Pilning Patchway CholseyGoringPangbourne & StreatleyTilehurst TaplowBurnhamSloughLangleyIver West Drayton Paddington Whitland Neath Bridgend Newport Bristol Parkway Didcot Twyford Chippenham Parkway Theale Reading West Swansea Severn Beach Filton Abbey Wood Southall Narberth Aldermaston Winnersh West Ealing Kilgetty Melksham Midgham Ealing Broadway Wokingham Hayes & Harlington Thatcham Mortimer Windsor & Saundersfoot Newbury Eton Central Redland Sea Mills Racecourse Crowthorne Tenby Avonmouth Montpelier KeynshamOldfieldBath Park Spa FreshfordAvoncliff ShirehamptonClifton Down Bramley Penally St Andrews Road Stapleton Road Newbury Sandhurst Bradford- Manorbier Lawrence Hill Bristol Temple Meads on-Avon Kintbury Blackwater Basingstoke Lamphey Bedminster Trowbridge Hungerford Westbury Pembroke Parson Street Bedwyn Farnborough North Pewsey Nailsea & Backwell Pembroke Dock North Camp Yatton Frome Weston Dilton Marsh Worle Milton Bruton Ash Redhill Weston-super-Mare Castle Cary Warminster Wanborough

Highbridge & Burnham Guildford Salisbury Bridgwater

Shalford Reigate Yeovil Pen Mill Chilworth Gomshall Betchworth Gatwick Dorking West Airport BarnstapleChapeltonUmberleighPortsmouthKings EggesfordNymptonArmsLapford Taunton Dorking Deepdene Morchard Road Romsey Copplestone Eastleigh Yeoford Thornford Newquay Hedge End Tiverton Parkway Southampton Quintrell Downs Sampford Gunnislake Yetminster Airport Botley St Ives St Columb Road Courtenay Parkway Exeter St James’ FarehamCosham Havant EmsworthSouthbourneChichesterBarnham AngmeringWorthingShoreham-by-SeaPortsladeHove Roche Calstock Newton St Cyres Carbis Bay Central Park Chetnole Bugle Bere Ferrers Exeter St Davids Southampton Lelant Central Luxulyan Exeter St Thomas Lelant Bere Alston Maiden Newton Fratton Brighton Saltings Polsloe Bridge St Budeaux Starcross Portsmouth & Southsea Victoria Road Digby & Sowton Dorchester West St Erth Hayle CamborneRedruth Truro Par LostwithielBodminLiskeard ParkwayMenheniotSt GermansSaltash PlymouthIvybridgeTotnesDawlish Warren Portsmouth Harbour Newcourt

Penzance St Austell Topsham Upwey Perranwell Coombe Junction Halt Keyham Torre Dockyard Exton Devonport Weymouth Penryn St Keyne Wishing Well Halt Lympstone Commando Penmere Paignton Causeland Lympstone Village St Budeaux Ferry Road Falmouth Town Sandplace Exmouth Falmouth Docks Looe Correct as of 1 April 2020 48 Aldermaston (AMT) GWR Appleford (APF) GWR Bath Road, Padworth, Berkshire RG7 5PU Main Road, Appleford, Oxfordshire OX14 4NT

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category C Staffed help available No Staffed help available No Step-free access No Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available No Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation Pending (10 March 2020) Secure Stations Accreditation Ye s 50 Ascott-under-Wychwood (AUW) GWR Ashchurch for Tewkesbury (ASC) GWR London Lane, Ascott-under-Wychwood, Oxfordshire OX3 5LP Station Road, Ashchurch, Gloucestershire GL20 8HG

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category A Staffed help available No Staffed help available No Step-free access No Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens No Automated Station Announcements Ye s Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available No Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 52 Avoncliff (AVF) GWR Avonmouth (AVN) GWR Avoncliff, Bradford on Avon, Wiltshire BA15 2HD Gloucester Road, Avonmouth, Bristol BS11 9JB

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category C Accessibility Category B2 Staffed help available No Staffed help available No Step-free access No Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area No Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Planned 2020 Automated Station Announcements No Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 54 Barnstaple (BNP) GWR Bath Spa (BTH) GWR Station Road, Barnstaple, Devon EX31 2AU Dorchester Street, Bath BA1 1SU

Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0615 - 1750 Ticket Office minimum opening hours (weekdays) 0530 - 2000 Ticket Office minimum opening hours (Saturdays) 0615 - 1750 Ticket Office minimum opening hours (Saturdays) 0600 - 2030 Ticket Office minimum opening hours (Sundays) 0920 - 1640 Ticket Office minimum opening hours (Sundays) 0745 - 2030 Station staffing hours 0615 - 1750 (M-Sa), Station staffing hours 0530 - 0110 (M-Sa), 0920 - 1640 (Su) 0700 - 0025 (Su) Ticket machine available Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category A Staffed help available Ye s Staffed help available Ye s Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel Ticket Office Designated meeting point for Assisted travel Ticket Office Accessible Toilets available Ye s Accessible Toilets available Ye s

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) Ye s Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank Ye s Taxi rank Ye s

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 56 Bedminster (BMT) GWR Bedwyn (BDW) GWR Fraser Street, Bedminster, Bristol BS3 4LU The Knapp, Greater Bedwyn, Wiltshire SN3 3PB

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category B2 Staffed help available No Staffed help available No Step-free access No Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Ye s Automated Station Announcements No Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation No Secure Stations Accreditation Pending (10 March 2020) 58 Bere Alston (BAS) GWR Bere Ferrers (BFE) GWR Station Road, Bere Alston, Devon PL20 7EP Station Road, Bere Ferrers, Devon PL20 7JS

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category A Staffed help available No Staffed help available No Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens No Automated Station Announcements No Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 60 Betchworth (BTO) GWR Blackwater (BAW) GWR Station Road, Betchworth, Hampshire RH3 7BZ London Road, Blackwater, GU15 3RR

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B1 Accessibility Category B1 Staffed help available No Staffed help available No Step-free access Yes (via Level Crossing) Step-free access Yes (via Road Bridge) Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank Ye s

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 62 Bodmin Parkway (BOD) GWR Bourne End (BNE) GWR Station Approach, Liskeard Road, Bodmin, Cornwall PL30 4BB Station Road, Bourne End, Buckinghamshire SL8 5QH

Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0610 - 2000 Ticket Office minimum opening hours (weekdays) 0615 - 1315 Ticket Office minimum opening hours (Saturdays) 0630 - 2000 Ticket Office minimum opening hours (Saturdays) 0715 - 1415 Ticket Office minimum opening hours (Sundays) 1035 - 1940 Ticket Office minimum opening hours (Sundays) Closed Station staffing hours 0530 - 2220 (M-F), 0615 - Station staffing hours 0615 - 1315 (M-F), 2200 (Sa), 0915 - 2245 (Su) 0715 - 1415 (Sa) Ticket machine available Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B3 Accessibility Category A Staffed help available Ye s Staffed help available Ye s Step-free access No Step-free access Ye s Designated meeting point for Assisted travel Ticket Office Designated meeting point for Assisted travel Waiting shelter Platform 2 Accessible Toilets available Ye s Accessible Toilets available Ye s

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) Vending machine Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank Ye s Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Pending (10 March 2020) 64 Bradford-on-Avon (BOA) GWR Bramley (BMY) GWR Station Approach, St Margaret’s Street, Bradford on Avon, Wiltshire, Sherfield Road, Bramley, Hampshire, RG26 5AG BA15 1DF Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0620 - 1330 Ticket Office minimum opening hours (weekdays) 0620 - 1300 Ticket Office minimum opening hours (Saturdays) 0620 - 1330 Ticket Office minimum opening hours (Saturdays) 0650 - 1300 Ticket Office minimum opening hours (Sundays) Closed Ticket Office minimum opening hours (Sundays) Closed Station staffing hours 0620 - 1330 (M-Sa) Station staffing hours 0620 - 1300 (M-Sa) Ticket machine available Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category B1 Staffed help available Ye s Staffed help available Ye s Step-free access Ye s Step-free access Yes (via Level crossing) Designated meeting point for Assisted travel Waiting Room on Bristol Designated meeting point for Assisted travel Ticket Office bound Platform Accessible Toilets available Yes (During Ticket office Accessible Toilets available No hours only) Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available Ye s Taxi rank Ye s Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 66 Bridgwater (BWT) GWR Bristol Parkway (BPW) GWR St John Street, Bridgwater, Somerset TA6 5HB Hatchet Lane, Stoke Gifford, Bristol BS12 6PA

Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0630 - 1415 Ticket Office minimum opening hours (weekdays) 0540 - 2000 Ticket Office minimum opening hours (Saturdays) 0630 - 1415 Ticket Office minimum opening hours (Saturdays) 0650 - 1800 Ticket Office minimum opening hours (Sundays) Closed Ticket Office minimum opening hours (Sundays) 0830 - 1900 Station staffing hours 0630 - 1415 (M-Sa) Station staffing hours 24 hours Ticket machine available Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued Ye s Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category A Staffed help available No Staffed help available Ye s Step-free access Yes (Using ramp from traincrew, and road bridge Step-free access Ye s between platforms) Designated meeting point for Assisted travel Gateline Designated meeting point for Assisted travel N/A Accessible Toilets available Ye s Accessible Toilets available Ye s Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) Ye s Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank Ye s Taxi rank No Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Pending (10 March 2020) 68 Bristol Temple Meads (BRI) NR Bruton (BRU) GWR Station Approach, off Bath Road, Bristol BS1 6QF Station Approach Road, Bruton, Somerset BA10 0EH

Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0530 - 2130 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0530 - 2130 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) 0645 - 2130 Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 24 hours Station staffing hours None Ticket machine available Ye s Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category B3 Staffed help available Ye s Staffed help available No Step-free access Ye s Step-free access No Designated meeting point for Assisted travel Assist Office on Platform 3 Designated meeting point for Assisted travel N/A Accessible Toilets available Ye s Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area No Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Customer help points No Customer help points Ye s Customer Information screens Ye s Customer Information screens Planned 2020 Automated Station Announcements Ye s Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank Ye s Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation No 70 Bugle (BGL) GWR Calstock (CSK) GWR Red Lane, Bugle, Cornwall, PL26 8QP Commercial Road, Calstock, Cornwall, PL18 9QY This station is a Request stop Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category B2 Staffed help available No Staffed help available No Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens No Automated Station Announcements No Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 72 Cam & Dursley (CDU) GWR Camborne (CBN) GWR Station Approach, Cam & Dursley, Gloucestershire GL11 5DJ Trevu Road, Camborne, Cornwall TR14 8SR

Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0645 - 1400 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0645 - 1400 Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Station staffing hours None Station staffing hours 0635 - 1435 (Daily) Ticket machine available Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category A Staffed help available Ye s Staffed help available No Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel Waiting Room by Ticket Designated meeting point for Assisted travel N/A Office Accessible Toilets available No Accessible Toilets available Ye s Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Ye s Automated Station Announcements No Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 74 Carbis Bay (CBB) GWR Castle Bar Park (CBP) GWR Porthrepta Road, Carbis Bay (A21), St Ives, Cornwall TR26 2NN Hathway Gardens, Greenford, London W13 0DH

Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0700 - 1000 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Closed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Station staffing hours None Station staffing hours 0700 - 1000 (M-F), Ticket machine available No 0800 - 1500 (Sa) (including for collection of pre-purchased tickets) Ticket machine available No Smart cards issued No (including for collection of pre-purchased tickets) Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category B3 Staffed help available No Staffed help available No Step-free access No Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Ye s Automated Station Announcements No Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available No Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 76 Castle Cary (CLC) GWR Causeland (CAU) GWR Station Wharf, Castle Cary, Somerset BA7 7PE off B3254 Causeland, Cornwall PL14 4ST This station is a Request stop Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0630 - 2130 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0630 - 2130 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) 1450 - 2130 Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0630 - 2130 (M-Sa), Station staffing hours None 1450 - 2130 (Su) Ticket machine available No Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category B2 Staffed help available Ye s Staffed help available No Step-free access No Step-free access No Designated meeting point for Assisted travel Waiting Room Designated meeting point for Assisted travel N/A Accessible Toilets available Ye s Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens No Automated Station Announcements Ye s Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available Ye s Taxi rank Ye s Taxi rank No

Security Security CCTV Ye s CCTV No Secure Stations Accreditation No Secure Stations Accreditation Ye s 78 Chapelton (CPN) GWR Charlbury (CBY) GWR Station Lane, Chapleton, Barnstaple, Devon EX37 9DZ Forrest Road, Charlbury, Oxfordshire OX7 3HH This station is a Request stop Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0550 - 1220 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0645 - 1315 Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Station staffing hours None Station staffing hours 0550 - 1220 (M-F), Ticket machine available No 0645 - 1315 (Sa) (including for collection of pre-purchased tickets) Ticket machine available Ye s Smart cards issued No (including for collection of pre-purchased tickets) Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category A Staffed help available No Staffed help available Ye s Step-free access No Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Ye s Automated Station Announcements No Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 80 Cheltenham Spa (CNM) GWR Chetnole (CNO) GWR Queens Road, Cheltenham, Gloucestershire GL51 8NP Stockbridge Road, Chetnole, Dorchester, Dorset DT9 6EP This station is a Request stop Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0545 - 2015 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0545 - 1915 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) 0900 - 2015 Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0500 - 0140 (M-F), Station staffing hours None 0500 - 2340 (Sa-Su) Ticket machine available No Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B1 Accessibility Category C Staffed help available Ye s Staffed help available No Step-free access Ye s Step-free access No Designated meeting point for Assisted travel Customer Assist Office Designated meeting point for Assisted travel N/A Accessible Toilets available Ye s Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area No Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens No Automated Station Announcements Ye s Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available Ye s Taxi rank Ye s Taxi rank No

Security Security CCTV Ye s CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 82 Chilworth (CHL) GWR Chippenham (CPM) GWR Sampleoak Lane, Chilworth, Surrey GU4 8NT Cocklebury Road, Chippenham SN15 3QE

Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0550 - 2000 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0550 - 1930 Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) 0740 - 1950 Station staffing hours None Station staffing hours 0530 - 2200 (M-Sa), Ticket machine available No 0700 - 2200 (Su) (including for collection of pre-purchased tickets) Ticket machine available Ye s Smart cards issued No (including for collection of pre-purchased tickets) Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B1 Accessibility Category A Staffed help available No Staffed help available Ye s Step-free access Yes (via Level Crossing) Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel Ticket Office Accessible Toilets available No Accessible Toilets available Ye s

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank Ye s

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 84 Cholsey (CHO) GWR Clifton Down (CFN) GWR Station Road, Cholsey, Oxfordshire OX10 9QD Whiteladies Road, Clifton, Bristol BS8 2PN

Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0610 - 1240 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0700 - 1330 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0600 - 1300 (M-F), Station staffing hours None 0650 - 1350 (Sa) Ticket machine available Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category C Accessibility Category A Staffed help available Yes (During Staffed hours) Staffed help available No Step-free access No Step-free access Ye s Designated meeting point for Assisted travel Ticket Office Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 86 Combe (CME) GWR Cookham (COO) GWR Robin Hill, Combe, Oxfordshire OX8 Station Hill, Cookham, Berkshire SL6 9BP

Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0650 - 1130 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0800 - 1130 Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Station staffing hours None Station staffing hours 0650 - 1130 (M-F), Ticket machine available No 0815 - 1200 (Sa) (including for collection of pre-purchased tickets) Ticket machine available Ye s Smart cards issued No (including for collection of pre-purchased tickets) Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B1 Accessibility Category A Staffed help available No Staffed help available Ye s Step-free access No Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel On Platform Accessible Toilets available No Accessible Toilets available Ye s

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Yes (Staffed hours only) Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available No Taxi rank No Taxi rank No

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Pending (10 March 2020) 88 Coombe Junction Halt (COE) GWR Copplestone (COP) GWR Railway View, Coombe, Liskeard, Cornwall PL14 7LL Station Approach, Copplestone, Crediton EX17 5NE This station is a Request stop Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category A Staffed help available No Staffed help available No Step-free access Ye s Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens No Automated Station Announcements No Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available No Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 90 Crediton (CDI) GWR Crowthorne (CRN) GWR Station Approach, Crediton, Devon EX17 3BY Dukes Ride, Crowthorne, Berkshire RG45 6NZ

Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0645 - 1030 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Closed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Station staffing hours None Station staffing hours 0630 - 1030 (M-F) Ticket machine available No Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B1 Accessibility Category B1 Staffed help available No Staffed help available Ye s Step-free access Ye s Step-free access Yes (Via Road Bridge) Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel Waiting Room Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Ye s Automated Station Announcements No Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 92 Culham (CUM) GWR Dawlish (DWL) GWR Station Road, Culham, Oxfordshire OX14 3BT Richmond Place, Dawlish, Devon EX7 9PJ

Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0705 - 1900 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0700 - 1400 Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Station staffing hours None Station staffing hours 0830 - 1700 (M-Sa), Ticket machine available No 0850 - 1650 (Su) (including for collection of pre-purchased tickets) Ticket machine available Ye s Smart cards issued No (including for collection of pre-purchased tickets) Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category B3 Staffed help available No Staffed help available Ye s Step-free access No Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel Platform 2 Accessible Toilets available No Accessible Toilets available Ye s

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank Ye s

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 94 Dawlish Warren (DWW) GWR Devonport (DPT) GWR Beach Road, Dawlish Warren, Dawlish, Devon EX7 0NF Portland Road, Devonport, Plymouth, Devon PL1 4QN

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category B3 Staffed help available No Staffed help available No Step-free access Ye s Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens No Automated Station Announcements Ye s Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 96 Didcot Parkway (DID) GWR Digby & Sowton (DIG) GWR Station Road, Didcot, Oxfordshire OX11 7RG Digby Drive, Digby, Exeter, Devon EX2 7AW

Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0600 - 1940 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0630 - 1940 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) 0800 - 1940 Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0600 - 0000 (Daily) Station staffing hours None Ticket machine available Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category A Staffed help available Ye s Staffed help available No Step-free access No Step-free access Ye s Designated meeting point for Assisted travel Ticket Office Designated meeting point for Assisted travel N/A Accessible Toilets available Ye s Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank Ye s Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 98 Dilton Marsh (DMH) GWR Dockyard (DOC) GWR Westbury Road, Dilton Marsh, Westbury, Wiltshire BA13 4DF Paisley Street, Devonport, Plymouth PL2 1RX This station is a Request stop This station is a Request stop Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category B2 Staffed help available No Staffed help available No Step-free access Ye s Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area No Seating area No Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens No Automated Station Announcements No Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available No Bike Racks available No Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 100 Dorchester West (DCW) GWR Dorking (Deepdene) (DPD) GWR Damers Road, Dorchester, Dorset DT1 2LB London Road, Dorking, Surrey RH14 1TQ

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B3 Accessibility Category C Staffed help available No Staffed help available No Step-free access No Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Ye s Automated Station Announcements No Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available No Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 102 Dorking West (DKT) GWR Drayton Green (DRG) GWR Station Road, Dorking, Surrey RH14 1HF Drayton Bridge Road, Greenford, Middlesex W13 0JH

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category C Staffed help available No Staffed help available No Step-free access No Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available No Bike Racks available Ye s Bike Racks available No Taxi rank No Taxi rank No

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 104 Eggesford (EGG) GWR Evesham (EVE) GWR adjacent A377 Eggesford, , Devon EX18 7JZ Station Road, Evesham, Worcestershire WR11 4EQ

Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0645 - 1330 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0645 - 1400 Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Station staffing hours None Station staffing hours 0645 - 1330 (M-F), Ticket machine available No 0645 - 1400 (Sa) (including for collection of pre-purchased tickets) Ticket machine available No Smart cards issued No (including for collection of pre-purchased tickets) Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category B2 Staffed help available No Staffed help available Ye s Step-free access Ye s Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel Platform 1 Accessible Toilets available No Accessible Toilets available Ye s

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Ye s Automated Station Announcements No Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank Ye s

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 106 Exeter Central (EXC) GWR Exeter St Davids (EXD) GWR Queen Street, Exeter, Devon EX4 3SB Bonhay Road, St Davids, Exeter, Devon EX4 4NT

Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0750 - 1815 Ticket Office minimum opening hours (weekdays) 0545 - 2040 Ticket Office minimum opening hours (Saturdays) 0750 - 1815 Ticket Office minimum opening hours (Saturdays) 0615 - 2000 Ticket Office minimum opening hours (Sundays) 0930 - 1630 Ticket Office minimum opening hours (Sundays) 0730 - 2040 Station staffing hours 0510 - 0050 (M-F), 0510 - Station staffing hours 24 hours 0015 (Sa), 0820 - 0030 (Su) Ticket machine available Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category A Staffed help available Ye s Staffed help available Ye s Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel Ticket Office Designated meeting point for Assisted travel Gateline Accessible Toilets available Ye s Accessible Toilets available Ye s

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) Ye s Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank Ye s

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 108 Exeter St Thomas (EXT) GWR Exmouth (EXM) GWR Cowick Street, Exeter, Devon EX4 1AJ Imperial Road, Exmouth, Devon EX8 1BZ

Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0710 - 1525 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0710 - 1525 Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Station staffing hours None Station staffing hours 0640 - 1525 (M-Sa), Ticket machine available Ye s 0815 - 1440 (Su) (including for collection of pre-purchased tickets) Ticket machine available Ye s Smart cards issued No (including for collection of pre-purchased tickets) Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category C Accessibility Category A Staffed help available No Staffed help available Ye s Step-free access No Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel Ticket Office Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation No Secure Stations Accreditation Ye s 110 Exton (EXN) GWR Falmouth Docks (FAL) GWR Station Road, Exton, Exeter, Devon EX3 0PR Station Approach, Pendennis Rise, Falmouth, Cornwall TR11 4LT This station is a Request stop Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B1 Accessibility Category A Staffed help available No Staffed help available No Step-free access No Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens No Automated Station Announcements No Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 112 Falmouth Town (FMT) GWR Farnborough North (FNN) GWR Avenue Road, Falmouth, Cornwall TR11 4AZ Farnborough Street, Farnborough Green, Hampshire GU14 8AG

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category B1 Staffed help available No Staffed help available No Step-free access Yes (wheelchair users advised to use Falmouth Step-free access Yes (via Guard controlled Docks) Barrow Crossing) Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 114 Filton Abbey Wood (FIT) GWR Finstock (FIN) GWR Station Road, Filton, Bristol BS34 7JW Charlbury Road, Finstock, Oxfordshire OX7 3AL

Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 1615 - 1915 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Closed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 1200 - 1915 (M-F) Station staffing hours None Ticket machine available Ye s Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B1 Accessibility Category B2 Staffed help available No Staffed help available No Step-free access Ye s Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available No Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 116 Freshford (FFD) GWR Frome (FRO) GWR Station Road, Freshford, Bradford on Avon, Wiltshire BA2 7WQ Station Approach, Wallbridge, Frome, Somerset BA11 1RE

Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0630 - 1200 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0630 - 1250 Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Station staffing hours None Station staffing hours 0630 - 1200 (M-F), Ticket machine available No 0630 - 1250 (Sa) (including for collection of pre-purchased tickets) Ticket machine available Ye s Smart cards issued No (including for collection of pre-purchased tickets) Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category C Accessibility Category A Staffed help available No Staffed help available Ye s Step-free access No Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel Ticket Office Accessible Toilets available No Accessible Toilets available Ye s

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area No Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Ye s Automated Station Announcements No Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank Ye s

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 118 Furze Platt (FZP) GWR Gloucester (GCR) GWR Harrow Lane, Maidenhead, Berkshire SL6 7NY Bruton Way, Gloucester, Gloucestershire GL1 1DE

Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0645 - 1130 Ticket Office minimum opening hours (weekdays) 0600 - 2000 Ticket Office minimum opening hours (Saturdays) Closed Ticket Office minimum opening hours (Saturdays) 0600 - 1930 Ticket Office minimum opening hours (Sundays) Closed Ticket Office minimum opening hours (Sundays) 0900 - 2030 Station staffing hours 0645 - 1130 (M-F) Station staffing hours 0500 - 0200 (M-F), Ticket machine available No 0500 - 2340 (Sa-Su) (including for collection of pre-purchased tickets) Ticket machine available Ye s Smart cards issued Ye s (including for collection of pre-purchased tickets) Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category A Staffed help available Ye s Staffed help available Ye s Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel Waiting shelter on platform Designated meeting point for Assisted travel Ticket Office Accessible Toilets available No Accessible Toilets available Ye s

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available No Bike Racks available Ye s Taxi rank No Taxi rank Ye s

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 120 Gomshall (GOM) GWR Goring & Streatley (GOR) GWR Station Road, Gomshall, Surrey GU5 9NX Gatehampton Road, Goring on Thames, Oxfordshire RG8 0EP

Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0615 - 1245 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0700 - 1330 Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Station staffing hours None Station staffing hours 0605 - 1305 (M-F), Ticket machine available No 0650 - 1350 (Sa) (including for collection of pre-purchased tickets) Ticket machine available Ye s Smart cards issued No (including for collection of pre-purchased tickets) Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category A Staffed help available No Staffed help available Yes (During Staffed hours) Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel Ticket Office Accessible Toilets available No Accessible Toilets available Ye s

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 122 Guildford (GLD) NR Gunnislake (GSL) GWR Station Approach, Guildford, Surrey GU1 4UT Sand Hill, Gunnislake, Cornwall PL18 9DZ

Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0610-2200 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0610-2200 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) 0620-2200 Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 24 hours Station staffing hours None Ticket machine available Ye s Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category A Staffed help available Ye s Staffed help available No Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel Main Gate Designated meeting point for Assisted travel N/A Accessible Toilets available Ye s Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens No Automated Station Announcements Ye s Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank Ye s Taxi rank No

Security Security CCTV Ye s CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 124 Hanborough (HND) GWR Hayle (HYL) GWR Main Road, Long Hanborough, Oxfordshire OX29 8LA Station Hill, Hayle, Cornwall TR27 4NG

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available Ye s Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category B1 Staffed help available No Staffed help available No Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens No Automated Station Announcements Ye s Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 126 Henley-on-Thames (HOT) GWR Heyford (HYD) GWR Station Road, Henley on Thames, Oxfordshire RG9 1AY Station Road, Lower Heyford, Oxfordshire OX25 5PD

Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0600 - 1300 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0700 - 1300 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0600 - 1300 (M-F), Station staffing hours None 0700 - 1300 (Sa) Ticket machine available No Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category B3 Staffed help available Ye s Staffed help available No Step-free access Ye s Step-free access No Designated meeting point for Assisted travel By Help Point on Platform Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area No Seating area Ye s Waiting room (opening hours may vary) Yes (During staffed hours) Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank Ye s Taxi rank No

Security Security CCTV Ye s CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 128 Highbridge & Burnham (HIG) GWR Honeybourne (HYB) GWR Market Street, Highbridge, Somerset TA9 3BT Station Road, Honeybourne, Worcestershire WR11 7QG

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available Due by end April 2020 (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B3 Accessibility Category A Staffed help available No Staffed help available No Step-free access No Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Planned 2020 Automated Station Announcements Ye s Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Pending (10 March 2020) Secure Stations Accreditation Ye s 130 Hungerford (HGD) GWR (IVY) GWR Station Road, Hungerford, Berkshire RG17 0DY Rutt Lane, Ivybridge, Devon PL21 0DQ

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available Ye s Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category A Staffed help available No Staffed help available No Step-free access No Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens No Automated Station Announcements Ye s Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV No Secure Stations Accreditation Pending (10 March 2020) Secure Stations Accreditation Ye s 132 Kemble (KEM) GWR Keyham (KEY) GWR Windmill Hill, Kemble, Gloucestershire GL7 6AW Admiralty Street, Keyham, Plymouth PL2 2BP

Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0640 - 1330 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0650 - 1330 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0530 - 1330 (M-Sa) Station staffing hours None Ticket machine available Ye s Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category C Staffed help available Ye s Staffed help available No Step-free access Ye s Step-free access No Designated meeting point for Assisted travel Ticket Office Designated meeting point for Assisted travel N/A Accessible Toilets available Ye s Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens No Automated Station Announcements Ye s Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available Ye s Taxi rank Ye s Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 134 Keynsham (KYN) GWR Kingham (KGM) GWR Station Road, Keynsham, Somerset BS31 2BN Station Road, Kingham, Oxfordshire OX7 6UP

Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0645 - 0930 Ticket Office minimum opening hours (weekdays) 0540 - 1210 Ticket Office minimum opening hours (Saturdays) Closed Ticket Office minimum opening hours (Saturdays) 0640 - 1310 Ticket Office minimum opening hours (Sundays) Closed Ticket Office minimum opening hours (Sundays) Closed Station staffing hours 0630 - 1000 (M-F) Station staffing hours 0540 - 1210 (M-F), Ticket machine available Ye s 0640 - 1310 (Sa) (including for collection of pre-purchased tickets) Ticket machine available Due by end April 2020 Smart cards issued Ye s (including for collection of pre-purchased tickets) Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B1 Accessibility Category B3 Staffed help available Ye s Staffed help available Ye s Step-free access Ye s Step-free access No Designated meeting point for Assisted travel Next to Ticket machine Designated meeting point for Assisted travel Ticket Office Accessible Toilets available No Accessible Toilets available Ye s

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 136 Kings Nympton (KGN) GWR Kintbury (KIT) GWR Road, Kings Nympton, Eggesford, Devon EX37 9EU Station Road, Kintbury, Berkshire RG17 9UT This station is a Request stop Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category B1 Staffed help available No Staffed help available No Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Ye s Automated Station Announcements No Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Pending (10 March 2020) 138 Lapford (LAP) GWR Lawrence Hill (LWH) GWR Station Drive, Lapford, Crediton, Devon EX17 6QU Church Hill, Lawrence Hill, Bristol BS5 9JJ This station is a Request stop Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category C Accessibility Category C Staffed help available No Staffed help available No Step-free access No Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Ye s Automated Station Announcements No Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 140 Lelant (LEL) GWR Lelant Saltings (LTS) GWR The Saltings, Lelant, St Ives, Cornwall TR26 3DS Lelant, St Ives, Cornwall TR26 3DL This station is a Request stop Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category A Staffed help available No Staffed help available No Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens No Automated Station Announcements No Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available No Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 142 Liskeard (LSK) GWR London Paddington (PAD) NR Station Road, Liskeard, Cornwall PL14 4DX Praed Street, London, Greater London W2 1HQ

Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0615 - 1845 Ticket Office minimum opening hours (weekdays) 24 hours Ticket Office minimum opening hours (Saturdays) 0615 - 1845 Ticket Office minimum opening hours (Saturdays) 24 hours Ticket Office minimum opening hours (Sundays) 1100 - 1830 Ticket Office minimum opening hours (Sundays) 24 hours Station staffing hours 0610 - 1915 (M-Sa), Station staffing hours 24 hours 1045 - 1830 (Su) Ticket machine available Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category A Staffed help available Ye s Staffed help available Ye s Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel Ticket Hall Waiting Area Designated meeting point for Assisted travel Platform 1 Reception Accessible Toilets available Ye s Accessible Toilets available Ye s

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) Ye s Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) Morning only Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank Ye s

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 144 Looe (LOO) GWR Lostwithiel (LOS) GWR Station Road, Looe, Cornwall PL13 1HN Grenville Road, Lostwithiel, Cornwall PL22 0EW

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category B3 Staffed help available No Staffed help available No Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Planned 2020 Customer Information screens Planned 2020 Automated Station Announcements No Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 146 Luxulyan (LUX) GWR Lympstone Commando (LYC) GWR Luxulyan, Cornwall PL31 2NW Lympstone, Exmouth, Devon EX8 5AA This station is a Request stop This station is a Request stop Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category C Staffed help available No Staffed help available No Step-free access No Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens No Automated Station Announcements No Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available No Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 148 Lympstone Village (LYM) GWR Maiden Newton (MDN) GWR The Strand, Lympstone, Exmouth EX8 5JW Station Road, Maiden Newton, Dorchester DT2 0AE

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category B3 Staffed help available No Staffed help available No Step-free access Ye s Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area No Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Planned 2020 Automated Station Announcements No Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 150 Maidenhead (MAI) GWR Marlow (MLW) GWR Station Approach, Maidenhead, Berkshire SL6 1EW Station Approach, Marlow, Buckinghamshire SL7 1NT

Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0600 - 2100 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0645 - 2100 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) 0700 - 2100 Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 24 hours Station staffing hours None Ticket machine available Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category A Staffed help available Ye s Staffed help available No Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel Ticket Office Designated meeting point for Assisted travel N/A Accessible Toilets available Ye s Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available Ye s Taxi rank Ye s Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 152 Melksham (MKM) GWR Menheniot (MEN) GWR Station Road, Melksham, Wiltshire SN12 8BN Station Approach, Lower Clicker Road, Menheniot, Cornwall PL14 3PJ

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available Ye s Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category B3 Staffed help available No Staffed help available No Step-free access Ye s Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area No Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Planned 2020 Customer Information screens No Automated Station Announcements No Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 154 Midgham (MGN) GWR Montpelier (MTP) GWR Station Road, Woolhampton, Berkshire RG7 5SE Station Road, Montpelier, Bristol BS6 5EE

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B1 Accessibility Category A Staffed help available No Staffed help available No Step-free access No Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area No Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Planned 2020 Automated Station Announcements Ye s Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation Pending (10 March 2020) Secure Stations Accreditation Ye s 156 Morchard Road (MRD) GWR Moreton-in-Marsh (MIM) GWR Station Drive, Morchard Road, Crediton, Devon EX17 5LR Station Road, Moreton-in-Marsh, Gloucestershire GL56 0AA This station is a Request stop Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0630 - 1820 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0600 - 1300 Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Station staffing hours None Station staffing hours 0630 - 1820 (M-F), Ticket machine available No 0600 - 1300 (Sa) (including for collection of pre-purchased tickets) Ticket machine available Ye s Smart cards issued No (including for collection of pre-purchased tickets) Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category A Staffed help available No Staffed help available Ye s Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel Ticket Office Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Ye s Automated Station Announcements No Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 158 Mortimer (MOR) GWR Nailsea & Backwell (NLS) GWR The Street, Mortimer, Berkshire RG7 3NY Station Road, Blackwell, Nailsea & Blackwell BS48 3LH

Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0615 - 1300 Ticket Office minimum opening hours (weekdays) 0630 - 0945 Ticket Office minimum opening hours (Saturdays) 0645 - 1300 Ticket Office minimum opening hours (Saturdays) Closed Ticket Office minimum opening hours (Sundays) Closed Ticket Office minimum opening hours (Sundays) Closed Station staffing hours 0620 - 1300 (M-Sa) Station staffing hours 0630 - 0945 (M-F) Ticket machine available No Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B3 Accessibility Category B3 Staffed help available Ye s (During Ticket Office hours) Staffed help available No Step-free access No Step-free access No Designated meeting point for Assisted travel Entrance to Platform 2 Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available No Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Pending (10 March 2020) 160 Newbury (NBY) GWR Newbury Racecourse (NRC) GWR Station Approach, Newbury, Berkshire RG14 5DG Hambridge Road, Newbury, Berkshire RG14 5DG

Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0600 - 2024 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0615 - 1945 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) 0830 - 1730 Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0545 - 2100 (M-F), Station staffing hours None 0600 - 2100 (Sa), Ticket machine available Ye s 0815 - 1745 (Su) (including for collection of pre-purchased tickets) Ticket machine available Ye s Smart cards issued No (including for collection of pre-purchased tickets) Smart cards issued Ye s Accessibility Information Accessibility Information Accessibility Category B3 Accessibility Category A Staffed help available No Staffed help available Yes (During staffed hours) Step-free access No Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel Platform 2 Waiting Room Accessible Toilets available No Accessible Toilets available Ye s Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank Ye s Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Pending (10 March 2020) Secure Stations Accreditation Ye s 162 Newcourt (NCO) GWR Newquay (NQY) GWR Liberty Way, Exeter, Devon EX2 7FR Station Parade, Newquay, Cornwall TR7 2NF

Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0945 - 1515 (Summer Only) Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0900 - 1800 (Summer Only) Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) 0930 - 1630 (Summer Only) Station staffing hours None Station staffing hours Summer only: 1000 - 1500 Ticket machine available Ye s (M-F). 0900 - 1720 (Sa), (including for collection of pre-purchased tickets) 1000 - 1600 (Su) Smart cards issued No Ticket machine available No (including for collection of pre-purchased tickets) Smart cards issued No Accessibility Information Accessibility Category A Accessibility Information Staffed help available No Accessibility Category A Step-free access Ye s Staffed help available No Designated meeting point for Assisted travel N/A Step-free access Ye s Accessible Toilets available No Designated meeting point for Assisted travel N/A Accessible Toilets available No Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Planned 2020 Automated Station Announcements Ye s Automated Station Announcements Ye s Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank Ye s Security Security CCTV Ye s CCTV No Secure Stations Accreditation No Secure Stations Accreditation Ye s 164 Newton Abbot (NTA) GWR Newton St Cyres (NTC) GWR Station Road, Newton Abbot, Devon TQ12 2BT Sweetham Road, Newton St Cyres, Exeter, Devon EX5 5AP This station is a Request stop Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0550 - 1910 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0610 - 1750 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) 0845 - 1810 Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0550 - 2350 (M-Sa), Station staffing hours None 0815 - 2350 (Su) Ticket machine available No Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category C Staffed help available Yes (Staffed hours) Staffed help available No Step-free access Ye s Step-free access No Designated meeting point for Assisted travel Platform 3 Waiting Room Designated meeting point for Assisted travel N/A Accessible Toilets available Ye s Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens No Automated Station Announcements Ye s Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available No Taxi rank Ye s Taxi rank No

Security Security CCTV Ye s CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 166 North Camp (NCM) GWR Okehampton (OKE) DR Stratford Road, North Camp, Hampshire GU12 5QA Station Road, Okehampton, Devon, EX20 1EJ

Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0630 - 1300 Ticket Office minimum opening hours (weekdays) Special arrangements apply Ticket Office minimum opening hours (Saturdays) 0630 - 1300 Ticket Office minimum opening hours (Saturdays) Special arrangements apply Ticket Office minimum opening hours (Sundays) Closed Ticket Office minimum opening hours (Sundays) Special arrangements apply Station staffing hours 0630 - 1300 (M-Sa) Station staffing hours N/A Ticket machine available Ye s Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued No

Accessibility Information Accessibility Category B2 Accessibility Information Staffed help available Ye s Accessibility Category B3 (During Ticket Office hours) Staffed help available No Step-free access Yes (via Level Crossing) Step-free access No Designated meeting point for Assisted travel Forecourt in front of Designated meeting point for Assisted travel N/A Ticket Office Accessible Toilets available No Accessible Toilets available No Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Customer help points No Customer help points Ye s Customer Information screens No Customer Information screens Ye s Automated Station Announcements No Automated Station Announcements Ye s Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available No Bike Racks available Ye s Taxi rank No Taxi rank No Security Security CCTV No CCTV Ye s Secure Stations Accreditation No Secure Stations Accreditation Ye s 168 Oldfield Park(OLF) GWR Oxford (OXF) GWR Brook Road, Twerton, Bath, Somerset BA2 3RS Park End Street, Oxford OX1 1HS

Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0630 - 1000 Ticket Office minimum opening hours (weekdays) 0545 - 2000 Ticket Office minimum opening hours (Saturdays) Closed Ticket Office minimum opening hours (Saturdays) 0730 - 2000 Ticket Office minimum opening hours (Sundays) Closed Ticket Office minimum opening hours (Sundays) 0715 - 2000 Station staffing hours 0630 - 1000 (M-F) Station staffing hours 24 hours (M-Sa), Ticket machine available Ye s 0700 - 0000 (Su) (including for collection of pre-purchased tickets) Ticket machine available Ye s Smart cards issued Ye s (including for collection of pre-purchased tickets) Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category A Staffed help available Ye s Staffed help available Ye s Step-free access No Step-free access Ye s Designated meeting point for Assisted travel By Ticket Machine, plat 1 Designated meeting point for Assisted travel Help Desk on Accessible Toilets available No Main Concourse Accessible Toilets available Ye s Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank Ye s Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 170 Paignton (PGN) GWR Pangbourne (PAN) GWR Station Square, Paignton, , Devon TQ4 5EF Shooters Hill, Pangbourne, Berkshire RG8 7DY

Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0655 - 1900 Ticket Office minimum opening hours (weekdays) 0620 - 1250 Ticket Office minimum opening hours (Saturdays) 0655 - 1655 Ticket Office minimum opening hours (Saturdays) 0700 - 1330 Ticket Office minimum opening hours (Sundays) 1010 - 1710 Ticket Office minimum opening hours (Sundays) Closed Station staffing hours 0830 - 1715 (M-F), Station staffing hours 0610 - 1310 (M-F), 0830 - 1655 (Sa), 0650 - 1350 (Sa) 1010 - 1630 (Su) Ticket machine available Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued Ye s Accessibility Information Accessibility Information Accessibility Category B3 Accessibility Category B1 Staffed help available Yes (During Staffed hours) Staffed help available Ye s Step-free access No Step-free access Ye s Designated meeting point for Assisted travel Ticket Office Designated meeting point for Assisted travel Ticket Office Accessible Toilets available No Accessible Toilets available Ye s Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank Ye s Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 172 Par (PAR) GWR Parson Street (PSN) GWR Eastcliffe Road, Par, Cornwall PL24 2LT Parson Street, Bedminster, Bristol BS3 5PU

Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0720 - 1410 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0720 - 1410 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0630 - 1445 (M-Sa) Station staffing hours None Ticket machine available Ye s Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B3 Accessibility Category C Staffed help available Yes (During Staffed hours) Staffed help available No Step-free access No Step-free access No Designated meeting point for Assisted travel Ticket Office Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Planned 2020 Automated Station Announcements Ye s Automated Station Announcements Planned 2020

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available No Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation No 174 Patchway (PWY) GWR Penmere (PNM) GWR Station Road, Patchway, Bristol, South Gloucs. BS34 6LP Penmere Hill, Penmere, Falmouth, Cornwall TR11 2QZ

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B3 Accessibility Category A Staffed help available No Staffed help available No Step-free access No Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens No Automated Station Announcements No Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 176 Penryn (PYN) GWR Penzance (PNZ) GWR Station Road, Penryn, Falmouth, Cornwall TR10 8HF Wharf Road, Penzance, Cornwall TR18 2LT

Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0605 - 2010 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0615 - 1810 Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) 0845 - 1730 Station staffing hours None Station staffing hours 0450 - 0145 (M-F), Ticket machine available No 0500 - 0145 (Sa), (including for collection of pre-purchased tickets) 0700 (see Page 4) - 0100 (Su) Smart cards issued No Ticket machine available Ye s (including for collection of pre-purchased tickets) Accessibility Information Accessibility Information Accessibility Category A Accessibility Category A Staffed help available No Staffed help available Ye s Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel Passenger Assistance Accessible Toilets available No Office on Platform 3 Customer facilities and Information Accessible Toilets available Ye s Toilets Available (opening hours may vary) No Customer facilities and Information Baby changing facilities (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Seating area Ye s Baby changing facilities (opening hours may vary) No Waiting room (opening hours may vary) No Seating area Ye s Refreshments available (opening hours may vary) No Waiting room (opening hours may vary) No Customer help points Ye s Refreshments available (opening hours may vary) Ye s Customer Information screens Ye s Customer help points Ye s Automated Station Announcements Ye s Customer Information screens Ye s Automated Station Announcements Ye s Getting to and from the station Car Park(s) available Ye s Getting to and from the station Bike Racks available Ye s Car Park(s) available Ye s Taxi rank No Bike Racks available Ye s Taxi rank Ye s Security CCTV Ye s Security Secure Stations Accreditation Ye s CCTV Ye s Secure Stations Accreditation Ye s 178 Perranwell (PRW) GWR Pershore (PSH) GWR Station Hill, Perranwell, Truro TR3 7JY Station Road, Pershore, Worcestershire WR10 2DB

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available Due by end April 2020 (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category A Staffed help available No Staffed help available No Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Ye s Automated Station Announcements No Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 180 Pewsey (PEW) GWR Pilning (PIL) GWR North Street, Pewsey, Wiltshire SN9 5ER Station Road, Pilning, South Gloucestershire BS35 4JT

Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0700 - 1145 and 1245 - 1745 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0750 - 1400 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) 1730 - 1930 Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0600 - 1300 (M-F), Station staffing hours None 0700 - 1400 (Sa) Ticket machine available No Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B3 Accessibility Category B1 Staffed help available Yes (During Staffed hours) Staffed help available No Step-free access No Step-free access Ye s Designated meeting point for Assisted travel Ticket Office Designated meeting point for Assisted travel N/A Accessible Toilets available Ye s Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens No Automated Station Announcements Ye s Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available No Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation No 182 Plymouth (PLY) GWR Polsloe Bridge (POL) GWR North Road, Plymouth, Devon PL4 6AB Pinhoe Road, Polsloe Bridge, Exeter, Devon EX4 8AB

Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0625 - 2000 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0625 - 1900 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) 0800 - 2000 Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0430-0100 (M-Sa), Station staffing hours None 0800-0000 (Su) Ticket machine available No Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category C Staffed help available Ye s Staffed help available No Step-free access Ye s Step-free access No Designated meeting point for Assisted travel Gateline Designated meeting point for Assisted travel N/A Accessible Toilets available Ye s Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available No Taxi rank Ye s Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation No 184 Portsmouth Arms (PMA) GWR Quintrell Downs (QUI) GWR Portsmouth Arms, Umberleigh, Devon EX37 9NB Quintrell Downs, Newquay, Cornwall TR8 4LJ This station is a Request stop Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category B2 Staffed help available No Staffed help available No Step-free access No Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens No Automated Station Announcements No Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 186 Radley (RAD) GWR Reading (RDG) NR Foxborough Road, Radley, Oxfordshire OX14 3AE Station Hill, Reading, Berkshire RG1 1LZ

Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0515 - 2245 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0530 - 2245 Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) 0715 - 2245 Station staffing hours None Station staffing hours 24 hours Ticket machine available Due by end April 2020 Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category B3 Staffed help available Ye s Staffed help available No Step-free access Ye s Step-free access No Designated meeting point for Assisted travel Main Entrance Helpdesk or Designated meeting point for Assisted travel N/A North Entrance Gateline Accessible Toilets available No Accessible Toilets available Ye s

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank Ye s

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 188 Reading West (RDW) GWR Redland (RDA) GWR Oxford Road, Reading, Berkshire RG1 8NA South Road, Redland, Bristol BS6 6QP

Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0630 - 1045 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Closed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0630 - 1115 (M-F) Station staffing hours None Ticket machine available Ye s Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B3 Accessibility Category A Staffed help available No Staffed help available No Step-free access No Step-free access Ye s Designated meeting point for Assisted travel Ticket Office Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Planned 2020 Automated Station Announcements Ye s Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available No Bike Racks available No Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV No Secure Stations Accreditation No Secure Stations Accreditation No 190 Redruth (RED) GWR Roche (ROC) GWR Station Road, Redruth, Cornwall TR15 2AB Victoria Road, Roche, Cornwall PL26 8LG This station is a Request stop Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0520 - 2020 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0520 - 2020 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) 0900 - 2030 Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0510 - 2230 (M-Sa), Station staffing hours None 0830 - 2230 (Su) Ticket machine available No Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category B2 Staffed help available Ye s Staffed help available No Step-free access Ye s Step-free access No Designated meeting point for Assisted travel Ticket Office Designated meeting point for Assisted travel N/A Accessible Toilets available Ye s Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens No Automated Station Announcements Ye s Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available Ye s Taxi rank Ye s Taxi rank No

Security Security CCTV Ye s CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 192 Saltash (STS) GWR (SMC) DR Albert Road, Saltash, Plymouth, Devon PL12 5LU off B3215, Belstone Corner, Devon EX20 2SP

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category C Staffed help available No Staffed help available No Step-free access Ye s Step-free access N Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area No Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points No Customer Information screens No Customer Information screens No Automated Station Announcements No Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available No Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation No 194 Sandhurst (SND) GWR Sandplace (SDP) GWR High Street, Sandhurst, Berkshire GU47 9BJ Tarras Crossing, Sandplace, Looe, Cornwall PL13 1PJ This station is a Request stop Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B1 Accessibility Category A Staffed help available No Staffed help available No Step-free access No Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens No Automated Station Announcements Ye s Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available No Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 196 Sea Mills (SML) GWR Severn Beach (SVB) GWR Sea Mills Lane, Sea Mills, Bristol BS9 1SU Severn Beach Road, Severn Beach, Bristol, South Gloucs BS35 4PQ

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B1 Accessibility Category A Staffed help available No Staffed help available No Step-free access No Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Planned 2020 Customer Information screens Planned 2020 Automated Station Announcements No Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available No Bike Racks available No Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 198 Shalford (SFR) GWR Shiplake (SHI) GWR Station Road, Shalford, Surrey GU4 8JU Station Road, Lower Shiplake, Oxfordshire RG9 3NY

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available Ye s Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B1 Accessibility Category A Staffed help available No Staffed help available No Step-free access No Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 200 Shipton (SIP) GWR Shirehampton (SHH) GWR Station Road, Shipton upon Cherwell, Oxfordshire OX4 6BQ Station Road, Shirehampton, Bristol BS11 9XA

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B1 Accessibility Category A Staffed help available No Staffed help available No Step-free access No Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Planned 2020 Automated Station Announcements Ye s Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 202 Slough (SLO) GWR South Greenford (SGN) GWR Brunel Way, Slough, Berkshire SL1 1XW Leaver Gardens, Greenford, Middlesex UB6 8ES

Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0600 - 2130 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0630 - 2130 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) 0700 - 2130 Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 24 hours Station staffing hours None Ticket machine available Ye s Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category B1 Staffed help available Ye s Staffed help available No Step-free access Ye s Step-free access No Designated meeting point for Assisted travel Platform 5 Customer Assistance office Designated meeting point for Assisted travel N/A Accessible Toilets available Ye s Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available No Taxi rank Ye s Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 204 St Andrews Road (SAR) GWR St Austell (SAU) GWR St Andrews Road, Avonmouth, Bristol BS11 9HS Station Approach, High Cross Street, St Austell, Cornwall PL25 2LA

Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0550 - 1900 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0650 - 1900 Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) 0945 - 1645 Station staffing hours None Station staffing hours 0530 - 2215 (M-F), Ticket machine available No 0600 - 2230 (Sa), (including for collection of pre-purchased tickets) 0900 - 1700 (Su) Smart cards issued No Ticket machine available Ye s (including for collection of pre-purchased tickets) Smart cards issued Ye s Accessibility Information Accessibility Category C Accessibility Information Accessibility Category A Staffed help available No Staffed help available Ye s Step-free access No Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel Ticket Office Accessible Toilets available No Accessible Toilets available Ye s Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Ye s Automated Station Announcements No Automated Station Announcements Ye s Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank Ye s Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 206 St Budeaux Ferry Road (SBF) GWR St Budeaux Victoria Road (SBV) GWR Wolseley Road, St Budeaux, Plymouth, Devon PL5 1JJ Wolseley Road, St Budeaux, Plymouth, Devon PL5 1JJ

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category B2 Staffed help available No Staffed help available No Step-free access Yes (Steep Ramp Access) Step-free access Yes (Steep Ramp Access) Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area No Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens No Automated Station Announcements No Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available No Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 208 St Columb Road (SCR) GWR St Erth (SER) GWR Station Road, St Columb, Newquay, Cornwall TR9 6QY Station Approach, St Erth, Cornwall TR27 6JW This station is a Request stop Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0715 - 1200 & 1230 - 1500 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0715 - 1200 & 1230 - 1500 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) 1015 - 1745 (Easter to early September only) Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours Easter to October: 0640 Station staffing hours None - 2000 (M-Sa), 1000-1800 Ticket machine available No (Sun). November to Easter: (including for collection of pre-purchased tickets) 0640 - 1540 (M-Sa) Smart cards issued No Ticket machine available Ye s (including for collection of pre-purchased tickets) Smart cards issued No Accessibility Information Accessibility Information Accessibility Category A Accessibility Category B3 Staffed help available No Staffed help available Ye s Step-free access Ye s Step-free access Easter to October, shuttle bus Designated meeting point for Assisted travel N/A between Platform 1 (South Accessible Toilets available No Car Park) and Platform 2/3 (front of Station/North Car Park) Customer facilities and Information Designated meeting point for Assisted travel Ticket Office Toilets Available (opening hours may vary) No Accessible Toilets available Ye s Baby changing facilities (opening hours may vary) No Customer facilities and Information Seating area Ye s Waiting room (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Refreshments available (opening hours may vary) No Seating area Ye s Customer help points Ye s Waiting room (opening hours may vary) Ye s Customer Information screens No Refreshments available (opening hours may vary) Ye s Automated Station Announcements No Customer help points Ye s Getting to and from the station Customer Information screens Ye s Car Park(s) available Ye s Automated Station Announcements Ye s Bike Racks available Ye s Getting to and from the station Taxi rank No Car Park(s) available Ye s Bike Racks available Ye s Security Taxi rank No CCTV No Secure Stations Accreditation Ye s Security CCTV and Secure Stations Accreditation Ye s 210 St Germans (SGM) GWR St Ives (SIV) GWR Nut Tree Hill, St Germans, Cornwall PL12 5LS Station Road, Trelyon Avenue, St Ives, Cornwall TR26 2BP

Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0800 - 1800 (Summer Only) Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0800 - 1800 (Summer Only) Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) 0800 - 1800 (Summer Only) Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category B1 Staffed help available Ye s Staffed help available No (Easter to October only) Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Planned 2020 Automated Station Announcements No Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 212 St James’ Park (SJP) GWR St Keyne Wishing Well Halt (SKN) GWR Well Street, St James, Exeter, Devon EX4 6QB Lametton Mill, St Keyne, Liskeard, Cornwall PL14 4SE This station is a Request stop Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category B3 Accessibility Category B2 Staffed help available No Staffed help available No Step-free access No Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens No Automated Station Announcements No Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available No Bike Racks available No Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation No Secure Stations Accreditation Ye s 214 Stapleton Road (SRD) GWR Starcross (SCS) GWR Stapleton Road Station, Stapleton Road, Easton, Bristol BS5 6NE The Strand, Starcross, Exeter EX6 8PA

Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category C Accessibility Category B3 Staffed help available No Staffed help available No Step-free access No Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Outside of station by Toilets Available (opening hours may vary) No Platform 2 Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation No Secure Stations Accreditation Ye s 216 Stonehouse (SHU) GWR Stroud (STD) GWR Burdett Road, Stonehouse, Gloucestershire GL10 2JW Station Road, Stroud, Gloucestershire GL5 3AP

Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0610 - 1045 Ticket Office minimum opening hours (weekdays) 0630 - 1800 Ticket Office minimum opening hours (Saturdays) 0710 - 1130 Ticket Office minimum opening hours (Saturdays) 0715 - 1430 Ticket Office minimum opening hours (Sundays) Closed Ticket Office minimum opening hours (Sundays) 0945 - 1700 Station staffing hours 0540 - 1100 (M-F), Station staffing hours 0600 - 1800 (M-F), 0700 - 0640 - 1200 (Sa) 1430 (Sa), 0945 - 1700 (Su) Ticket machine available Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category B2 Staffed help available No Staffed help available Yes (During Staffed hours) Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel Ticket Office Accessible Toilets available No Accessible Toilets available Ye s

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available No Bike Racks available Ye s Taxi rank No Taxi rank Ye s

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 218 Swindon (SWI) GWR Tackley (TAC) GWR Station Road, Swindon, Wiltshire SN1 1DQ Nethercote Road, Tackley, Oxfordshire OX5 3AT

Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0600 - 2030 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0600 - 2000 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) 0730 - 2030 Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0515 - 0100 (M-Sa), Station staffing hours None 0700 - 0100 (Su) Ticket machine available No Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category B2 Staffed help available Ye s Staffed help available No Step-free access Ye s Step-free access No Designated meeting point for Assisted travel Ticket Office Designated meeting point for Assisted travel N/A Accessible Toilets available Ye s Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available Ye s Taxi rank Ye s Taxi rank No

Security Security CCTV Ye s CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 220 Taunton (TAU) GWR Teignmouth (TGM) GWR Station Road, Taunton, Somerset TA1 1QP Station Road, East Brook Street, Teignmouth, Devon TQ14 8PG

Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0610 - 2000 (0450 - 0100 Ticket Office Ye s from 17 May 2020) Ticket Office minimum opening hours (weekdays) 0710 - 1900 Ticket Office minimum opening hours (Saturdays) 0610 - 2000 Ticket Office minimum opening hours (Saturdays) 0700 - 1400 Ticket Office minimum opening hours (Sundays) 0810 - 2000 Ticket Office minimum opening hours (Sundays) Closed Station staffing hours 24 hours (M-F), 0610 - Station staffing hours 0700 - 1900 (M-F), 0700 - 0000 (Sa), 0745 - 0000 1715 (Sa), 0950 - 1730 (Su) (Su). From 17 May 2020, Ticket machine available Ye s 0450 - 0100 (M-F), 0500 - (including for collection of pre-purchased tickets) 0000 (Sa), 0745 - 0000 (Su) Smart cards issued Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) Accessibility Information Smart cards issued Ye s Accessibility Category B2 Accessibility Information Staffed help available Yes (During staffed hours) Accessibility Category A Step-free access Ye s Staffed help available Ye s Designated meeting point for Assisted travel Ticket Office Step-free access Ye s Accessible Toilets available Ye s Designated meeting point for Assisted travel Gateline Customer facilities and Information Accessible Toilets available Ye s Toilets Available (opening hours may vary) Ye s Customer facilities and Information Baby changing facilities (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Seating area Ye s Baby changing facilities (opening hours may vary) Ye s Waiting room (opening hours may vary) Ye s Seating area Ye s Refreshments available (opening hours may vary) Ye s Waiting room (opening hours may vary) Ye s Customer help points Ye s Refreshments available (opening hours may vary) Ye s Customer Information screens Ye s Customer help points Ye s Automated Station Announcements Ye s Customer Information screens Ye s Getting to and from the station Automated Station Announcements Ye s Car Park(s) available Ye s Getting to and from the station Bike Racks available Ye s Car Park(s) available Ye s Taxi rank Ye s Bike Racks available Ye s Taxi rank Ye s Security CCTV Ye s Security Secure Stations Accreditation Ye s CCTV and Secure Stations Accreditation Ye s 222 Thatcham (THA) GWR Theale (THE) GWR Station Road, Thatcham, Berkshire RG19 4PP Station Road, Theale, Berkshire RG7 4AA

Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0600 - 1230 Ticket Office minimum opening hours (weekdays) 0630 - 1300 Ticket Office minimum opening hours (Saturdays) 0650 - 1320 Ticket Office minimum opening hours (Saturdays) 0700 - 1330 Ticket Office minimum opening hours (Sundays) Closed Ticket Office minimum opening hours (Sundays) Closed Station staffing hours 0550 - 1250 (M-F), Station staffing hours 0620 - 1320 (M-F), 0640 - 1340 (Sa) 0650 - 1350 (Sa) Ticket machine available Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B1 Accessibility Category C Staffed help available Yes (During Staffed hours) Staffed help available Yes (During Staffed hours) Step-free access Ye s Step-free access No Designated meeting point for Assisted travel Ticket Office Designated meeting point for Assisted travel Ticket Office Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Pending (10 March 2020) Secure Stations Accreditation Pending (10 March 2020) 224 Thornford (THO) GWR Tilehurst (TLH) GWR Thornford Road, Thornford, Sherborne, Dorset DT9 6PT Oxford Road, Tilehurst, Berkshire RG3 6TH This station is a Request stop Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0625 - 1255 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0700 - 1330 Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Station staffing hours None Station staffing hours 0615 - 1315 (M-F), Ticket machine available No 0650 - 1350 (Sa) (including for collection of pre-purchased tickets) Ticket machine available Ye s Smart cards issued No (including for collection of pre-purchased tickets) Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category C Accessibility Category C Staffed help available No Staffed help available Yes (During Staffed hours) Step-free access No Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area No Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Ye s Automated Station Announcements No Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 226 Tiverton Parkway (TVP) GWR Topsham (TOP) GWR Station Road, Samford Peverell, Tiverton, Devon EX15 2QD Station Road, Topsham, Exeter, Devon EX3 0DS

Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0605 - 2140 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0605 - 2140 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) 0810 - 2210 Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0530 - 2245 (M-Sa), 0745 - 2315 (Su). From 17 May Station staffing hours None 2020, 0530 - 2200 (M-Sa), Ticket machine available Ye s 0730 - 2230 (Su) (including for collection of pre-purchased tickets) Ticket machine available Ye s Smart cards issued No (including for collection of pre-purchased tickets) Smart cards issued Ye s Accessibility Information Accessibility Information Accessibility Category B1 Accessibility Category B1 Staffed help available No Staffed help available Ye s Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel Ticket office Accessible Toilets available No Accessible Toilets available Ye s Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank Ye s Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 228 Torquay (TQY) GWR Torre (TRR) GWR Rathmore Road, Torquay, Torbay, Devon TQ2 6NU Newton Road, Torre, Torquay, Torbay, Devon TQ2 5DD

Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0710 - 1700 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0700 - 1700 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) 0940 - 1710 Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0710 - 1700 (M-Sa), Station staffing hours None 0920 - 1710 (Su) Ticket machine available Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category B3 Staffed help available 0710 - 1700 (M-Sa), Staffed help available No 0920 - 1710 (Su) Step-free access No Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel Ticket Office Accessible Toilets available No Accessible Toilets available Ye s Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s Getting to and from the station Getting to and from the station Car Park(s) available No Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank Ye s Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 230 (TOT) GWR Trowbridge (TRO) GWR Station Road, Totnes, Devon TQ9 5JR Station Approach, Stallard Street, Trowbridge, Wiltshire BA14 8HW

Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0725 - 1610 Ticket Office minimum opening hours (weekdays) 0640 - 1830 Ticket Office minimum opening hours (Saturdays) 0725 - 1545 Ticket Office minimum opening hours (Saturdays) 0640 - 1450 Ticket Office minimum opening hours (Sundays) 1050 - 1825 Ticket Office minimum opening hours (Sundays) 0920 - 1740 Station staffing hours 0530 - 2100 (M-Sa), Station staffing hours 0640 - 1830 (M-F), 0640 - 0815 - 2015 (Su) 1450 (Sa), 0920 - 1740 (Su) Ticket machine available Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category A Staffed help available 0530 - 2100 (M-Sa), Staffed help available No 0815 - 2015 (Su) Step-free access Ye s Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel Ticket Office Accessible Toilets available Ye s Accessible Toilets available Ye s Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank Ye s Taxi rank Ye s Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 232 Truro (TRU) GWR Twyford (TWY) GWR Station Road, Truro, Cornwall TR1 3HH Station Road, Twyford, Berkshire RG10 9NA

Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0645 - 2005 Ticket Office minimum opening hours (weekdays) 0600 - 1900 Ticket Office minimum opening hours (Saturdays) 0640 - 1905 Ticket Office minimum opening hours (Saturdays) 0645 - 1530 Ticket Office minimum opening hours (Sundays) 0915 - 1920 Ticket Office minimum opening hours (Sundays) 0800 - 1530 Station staffing hours 0515 - 0030 (M-F), Station staffing hours 0600 - 2330 (M-F), 0530 - 2315 (Sa), 0800 - 1600 (Sa-Su) 0800 - 2330 (Su) Ticket machine available Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued Ye s Accessibility Information Accessibility Information Accessibility Category A Accessibility Category B1 Staffed help available Ye s Staffed help available Ye s Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel Ticket Office Designated meeting point for Assisted travel Ticket Office Accessible Toilets available Ye s Accessible Toilets available Ye s Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank Ye s Taxi rank Ye s Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 234 Umberleigh (UMB) GWR Wargrave (WGV) GWR Station Approach, Umberleigh, Devon EX37 9BP Station Road, Wargrave, Oxfordshire RG10 8EU This station is a Request stop Ticket Office No Ticket Office No Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours None Station staffing hours None Ticket machine available No Ticket machine available No (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued No

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category A Staffed help available No Staffed help available No Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel N/A Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Ye s Automated Station Announcements No Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available No Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV No CCTV No Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 236 Warminster (WMN) GWR Westbury (WSB) GWR Station Road, Warminster, Wiltshire BA12 9BP Station Approach, Westbury, Wiltshire BA13 4HP

Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0700 - 1820 Ticket Office minimum opening hours (weekdays) 0650 - 1700 Ticket Office minimum opening hours (Saturdays) 0700 - 1330 Ticket Office minimum opening hours (Saturdays) 0740 - 1340 Ticket Office minimum opening hours (Sundays) Closed Ticket Office minimum opening hours (Sundays) 0830 - 1700 Station staffing hours 0700 - 1820 (M-F), Station staffing hours 0600 - 2359 (M-F), 0700 - 1330 (Sa) 0800 - 2359 (Sa-Su) Ticket machine available Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category A Staffed help available Ye s Staffed help available Ye s Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel Ticket Office Designated meeting point for Assisted travel Ticket Office Accessible Toilets available Ye s or Platform 2 Office Accessible Toilets available Ye s Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Seating area No Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank Ye s Taxi rank Ye s Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s 238 Weston Milton (WNM) GWR Weston-super-Mare (WSM) GWR Saville Road, Weston Milton, Weston-super-Mare, Somerset BS22 8PF Station Approach, Weston-super-Mare, Somerset BS23 1XY

Ticket Office No Ticket Office Ye s Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (weekdays) 0610 - 1745 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0610 - 1745 Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) 0830 - 1820 Station staffing hours None Station staffing hours 0515 - 0015 Ticket machine available No Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B1 Accessibility Category B2 Staffed help available No Staffed help available Ye s Step-free access Ye s Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel Ticket Office Accessible Toilets available No Accessible Toilets available Ye s

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) Ye s Seating area No Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Planned 2020 Customer Information screens Ye s Automated Station Announcements No Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank Ye s

Security Security CCTV No CCTV Ye s Secure Stations Accreditation Pending (10 March 2020) Secure Stations Accreditation Pending (10 March 2020) 240 Windsor & Eton Central (WNC) GWR Worcestershire Parkway (WOP) GWR Thames Street, Windsor, Berkshire SL4 1PJ Whittington Road, Norton, Worcestershire WR7 4RD

Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0640 - 1940 Ticket Office minimum opening hours (weekdays) 0500 - 2000 Ticket Office minimum opening hours (Saturdays) 0640 - 1940 Ticket Office minimum opening hours (Saturdays) 0700 - 2000 Ticket Office minimum opening hours (Sundays) 0820 - 1750 Ticket Office minimum opening hours (Sundays) 0800 - 1630 Station staffing hours 0640 - 2020 (M-F), Station staffing hours 0500 - 2000 0640 - 1950 (Sa), Ticket machine available Ye s 0820 - 1750 (Su) (including for collection of pre-purchased tickets) Ticket machine available Ye s Smart cards issued Ye s (including for collection of pre-purchased tickets) Smart cards issued Ye s Accessibility Information Accessibility Information Accessibility Category A Accessibility Category A Staffed help available Ye s Staffed help available Ye s Step-free access n/a Step-free access Ye s Designated meeting point for Assisted travel Ticket Office Designated meeting point for Assisted travel Ticket Office Accessible Toilets available Ye s Accessible Toilets available Ye s Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) Ye s Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Ye s Automated Station Announcements Ye s Automated Station Announcements Ye s Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank Ye s Taxi rank Ye s Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation No Secure Stations Accreditation Ye s 242 Worle (WOR) GWR Yate (YAE) GWR Station Approach, Worle, Weston-super-Mare, Somerset BS22 6WA Badminton Road, Yate, South Gloucestershire BS37 5JF

Ticket Office Ye s Ticket Office Ye s Ticket Office minimum opening hours (weekdays) 0600 - 0930 Ticket Office minimum opening hours (weekdays) 0700 - 1100 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0600 - 0930 (M-F) Station staffing hours 0630 - 1200 (M-F) Ticket machine available Ye s Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued Ye s Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category A Accessibility Category B1 Staffed help available No Staffed help available No Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel Ticket Office Accessible Toilets available No Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) YeNo Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens Yes (Platform 2 only) Automated Station Announcements Ye s Automated Station Announcements Ye s

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV Ye s Secure Stations Accreditation Pending (10 March 2020) Secure Stations Accreditation Ye s 244 Yatton (YAT) GWR Yeoford (YEO) GWR Station Road, Yatton, Somerset BS49 4AJ Station Approach, Yeoford, Crediton, Devon EX17 5JB This station is a Request stop Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0630 - 1230 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0700 - 1200 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) Closed Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0630 - 1230 (M-F), Station staffing hours None 0700 - 1200 (Sa) Ticket machine available No Ticket machine available Ye s (including for collection of pre-purchased tickets) (including for collection of pre-purchased tickets) Smart cards issued No Smart cards issued Ye s

Accessibility Information Accessibility Information Accessibility Category B2 Accessibility Category B2 Staffed help available Ye s Staffed help available No Step-free access Ye s Step-free access Ye s Designated meeting point for Assisted travel Ticket Office Designated meeting point for Assisted travel N/A Accessible Toilets available Ye s Accessible Toilets available No

Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) Ye s Toilets Available (opening hours may vary) No Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area Ye s Seating area Ye s Waiting room (opening hours may vary) Ye s Waiting room (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Customer help points Ye s Customer help points Ye s Customer Information screens Ye s Customer Information screens No Automated Station Announcements Ye s Automated Station Announcements No

Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available No Bike Racks available Ye s Bike Racks available No Taxi rank No Taxi rank No

Security Security CCTV Ye s CCTV No Secure Stations Accreditation Pending (10 March 2020) Secure Stations Accreditation Ye s 246 Yeovil Pen Mill (YVP) GWR Yetminster (YET) GWR Station Approach, Sherborne Road, Yeovil, Somerset BA21 5DD Chapel Lane, Yetminster, Dorset DT9 6LH This station is a Request stop Ticket Office Ye s Ticket Office No Ticket Office minimum opening hours (weekdays) 0720 - 1410 & 1520 - 1825 Ticket Office minimum opening hours (weekdays) Unstaffed Ticket Office minimum opening hours (Saturdays) 0720 - 1410 Ticket Office minimum opening hours (Saturdays) Unstaffed Ticket Office minimum opening hours (Sundays) 0940 - 1700 Ticket Office minimum opening hours (Sundays) Unstaffed Station staffing hours 0720 - 1825 (M-F), 0720 - 1410 (Sa), 1430* - 1700 (Su) Station staffing hours None * On Summer Sundays Ticket machine available No 0940 - 1700 (including for collection of pre-purchased tickets) Ticket machine available No Smart cards issued No (including for collection of pre-purchased tickets) Smart cards issued Ye s Accessibility Information Accessibility Information Accessibility Category A Accessibility Category B2 Staffed help available No Staffed help available Ye s Step-free access Ye s Step-free access No Designated meeting point for Assisted travel N/A Designated meeting point for Assisted travel Ticket Office Accessible Toilets available No Accessible Toilets available Ye s Customer facilities and Information Customer facilities and Information Toilets Available (opening hours may vary) No Toilets Available (opening hours may vary) Ye s Baby changing facilities (opening hours may vary) No Baby changing facilities (opening hours may vary) No Seating area No Seating area Ye s Waiting room (opening hours may vary) No Waiting room (opening hours may vary) Ye s Refreshments available (opening hours may vary) No Refreshments available (opening hours may vary) Ye s Customer help points Ye s Customer help points Ye s Customer Information screens No Customer Information screens Ye s Automated Station Announcements No Automated Station Announcements Ye s Getting to and from the station Getting to and from the station Car Park(s) available Ye s Car Park(s) available Ye s Bike Racks available Ye s Bike Racks available Ye s Taxi rank No Taxi rank No Security Security CCTV No CCTV Ye s Secure Stations Accreditation Ye s Secure Stations Accreditation Ye s