University of Greenwich Director of Student and Academic Services Contents
Welcome from Anne Poulson, Chief Operating Officer 3 Great things about the University of Greenwich 4 About the University of Greenwich 5 Our values 5 What our academic staff say 5 What our students say 5 Our rich past 6 Our mission 6 Our vision 6 University of Greenwich student facts 6 Our campuses 7 Greenwich Campus 7 Avery Hill Campus 7 Medway Campus 7 The Opportunity - Director of Student and Academic Services 8 Role Description 8 Person Specification 8 Outline Terms and Conditions 9 How to apply 9
2 Welcome from The Chief Operating Officer
Thank you very much for expressing an interest in the University of Greenwich. This is an exciting and rewarding place to work and a university which is very much on the up. We are fortunate to have some major assets in our excellent locations, state of- the-art campuses and facilities, strong finances, attractive portfolio of academic programmes and talented staff.
The University of Greenwich has a growing reputation. One of the largest universities in the capital by student numbers, we are widely recognised for the quality of our learning and teaching, and the experiences our students enjoy. Our research is regularly acknowledged as among the best in the world. Building on these firm foundations, we have developed an ambitious plan for the future centred on academic excellence in all that we do. Our goal is to raise our profile significantly both nationally and internationally by enhancing our already very good research and enterprise, and learning and teaching and the best student experience.
Working closely with me and my senior team, the Director of Student and Academic Services is a senior, strategic role focused on the delivery of an outstanding and coherent infrastructure to support a student experience to match our ambition. If you are excited by this commitment to excellence and ambition and would like to contribute your expertise, creativity and energy to this leadership position, I would be delighted to hear from you.
Anne Poulson Chief Operating Officer
3 Great things about the University of Greenwich
- The Greenwich Campus is based on a UNESCO World - Our award winning £76 million Stockwell Street Heritage Site, and we are custodian of 16 listed buildings development in the centre of Greenwich opened in 2014 with special architectural or historic interest - We have received nine awards from Times Higher - People & Planet have rated the university “first class” for Education, recognising Most Innovative Teacher, environmental and ethical performance Outstanding Engineering Research, Outstanding International Strategy and Outstanding Contribution to - Nobel Prize winner Professor Charles Kao, pioneer of fibre Innovation and Technology optics, was educated here. Staff include Professor John Morton, whose research contributed to a Nobel Prize for - Ofsted has rated the quality of training in primary the Intergovernmental Panel on Climate Change education as “outstanding”
- We have more than 125 years of experience providing - We have 38,000 students from more than 140 countries quality education studying for university awards.
- We have won four Queen’s Anniversary Prizes for Higher - The university has two Guardian University Awards for and Further Education Research Impact
- In 2016 Jenny Field, Principal Lecturer in the Faculty of - In the last few years engineering, law and maths have Education & Health, was awarded a prestigious National been top in student satisfaction nationally Teaching Fellowship, bringing the total among our academic staff to five
4 About the University of Greenwich
Our values What our academic staff say
Values Behaviour The university is a wonderful place to work. I enjoy Aspiration Setting and achieving ambitious goals the stimulation of interacting with intelligent and Striving for excellence motivated people across all areas of the university Being proactive who come to work because they believe that what we Promoting employee engagement and do is important. I have opportunities to help students well-being develop, conduct ground-breaking research and take Confidence Recognising and celebrating success my best ideas to market. Academically, the challenge Speaking up for ourselves and reward I receive is motivating; I feel I am well Leading the way supported and I feel valued. I am confident about Encouraging open dialogue the university’s future and energised by its growing reputation. Creativity Being curious and challenging Being willing to take risks Imagining the future Fearlessly thinking differently What our students say Professionalism Putting students and stakeholders first Doing a good job first time Being accepted to study at the University of Greenwich Respecting others and treating was a dream come true. I studied hard to get into everyone fairly the university, and, since coming here, I have been Acting in the interests of the university surprised how much more I have been able to achieve. Responsibility Contributing to our internal and My eyes have been opened in so many ways, and I external communities have had a chance to meet some brilliant people Fostering a positive attitude to the and try lots of new things. My experiences have been environment second to none, and I wouldn’t have missed it for Maintaining an appropriate work-life anything. The facilities are excellent and the staff are balance top class. Working and studying ethically
5 Our rich past University of Greenwich student facts
The university takes its name from the Royal Borough Total of Greenwich in London. Greenwich has a long and rich Total Studying in the UK 20,646 history which forms the backdrop and inspiration for Students Studying Wholly Overseas 17,450 today’s university. Many of the buildings on the Greenwich Total Students 38,096 Campus were designed at the end of the 17th century by Sir Christopher Wren, one of Britain’s greatest architects, and the work overseen by Nicholas Hawksmoor and Sir UK Based Students 2015 - 2016 John Vanbrugh, both towering figures in their field. Level of study % of Total Undergraduate 78% Our commission of a contemporary building, the £76 million Stockwell Street development, continues this Postgraduate 22% tradition of innovative architecture within the Maritime Greenwich World Heritage Site. Mode of Study % of Total Full-Time 72% Altogether, the university is custodian of 16 listed buildings, including the grand former Royal Naval Barracks Part-time 28% at Chatham Maritime, now home to the Medway Campus, and Sir Colonel North’s elegant listed Winter Garden at Age Group % of Total Avery Hill. Under 21 35% 21 - 24 28% Our mission 25 - 29 13% The core purpose of the University of Greenwich, 30 - 39 13% “to inspire society through the discovery, application Over 39 11% and dissemination of knowledge”, reflects our rich history and exciting future as a higher education institution. Gender % of Total We aim to achieve this through high-quality research, Male 43% enterprise and educational activities. Success is evidenced Female 57% by significant cultural, economic, environmental and social contributions at local, national and international levels. Domicile Region % of Total UK 80% Our vision EU 8% Today, we are a well-respected institution and compare OS 13% favourably with our peers in the nation’s capital; nonetheless, we believe that we can achieve more. We Ethnicity % of Total want to cement our place firmly as a high quality and well BME 48% respected mainstream university. White 51% Not Given 1% Total
6 Our campuses
Greenwich Campus
The university’s largest campus is at the heart of a UNESCO World Heritage Site and is centred on three baroque buildings designed by Sir Christopher Wren at the end of the 17th century. “More breathtaking than the Versailles of Louis XIV” is how it was described by The Independent. The university’s Stockwell Street building, Greenwich houses a purpose-built library and new home for the Departments of Architecture & Landscape, and Creative Arts & Digital Professions. All ACH departments are located on this campus.
Avery Hill Campus
Set in 86 acres of parkland in south-east London, Avery Hill Campus combines a listed Victorian mansion with modern teaching, living and sporting facilities. A library is housed in the mansion’s elegant former ballroom. The student village offers en-suite, online facilities and is home to over 1,200 students.
Medway Campus
The Medway Campus is a centre for teaching, research and consultancy, offering hi-tech facilities in science, engineering, pharmacy and natural resources. Business, IT, paramedic science and nursing are also taught here, along with speech and language therapy. The campus, which dates from 1903, is based in splendid redbrick and ivy-clad Edwardian listed buildings.
7 The Opportunity - Director of Student and Academic Services
Role Description - Act as Secretary to the Academic Council, supporting the Council and its business Reports to: Chief Operating Officer - Assume other duties as required by the Chief Direct reports: Assistant Director, Student Centre Operating Officer Assistant Director, Student Services Assistant Director, Student Registry Person Specification
Other key contacts: Chief Operating Officer’s team, - A commitment to the University’s mission and strategic Vice Chancellor’s Group, Faculty vision and to achieving and delivering ambitious results Operating Officers, Heads of other - Demonstrable experience of being part of a high- administrative units performing team and working collaboratively for optimal Scope: Directorate comprises c130 staff achievements
- Extensive experience of senior management of at least Overall Purpose one of the functions encompassed by the role within UK - To provide strategic leadership and management for Higher Education. the teams and activities within the Directorate and to - Able to evidence the delivery of excellent services develop the optimal operating models - Outstanding record of achievement in innovation and - To be a key player in the COO’s senior team and work student/stakeholder engagement and the ability to with them on the delivery of an outstanding and coherent provide thought leadership in order to champion this area infrastructure to support the student experience - Evidence of taking proactive and innovative approaches - To be innovative, ambitious and solutions-focused in to deliver strategic goals delivering the best possible service delivery - Excellent influencing and negotiating skills enabling you - To contribute intellectual and authoritative leadership to to work with, and command the respect and trust of the the University in order to achieve our strategic goals and academic community to take accountability for our values and vision - Sophisticated understanding and interpretation of the UK - To represent the University externally in national and HE policy environment, including trends and practices international fora regarding enhancing the student experience - To develop strong relationships with staff, students, the - Effective and credible communication and Students’ Union and external stakeholders working on interpersonal skills projects led by, or requiring input from, your directorate - Ambitious, flexible and creative
Duties and Responsibilities - Strong experience of successful financial management - Act as an inclusive and proactive team player within (including income generation) and associated budgeting the COO’s team and planning
- Be a high-profile champion for enhancing and developing - A full commitment to equality and to promoting diversity the student experience
- Development of appropriate governance structures for quality assurance and enhancement and reporting through these to ensure full accountability for your areas This is a description of the job as it is presently constituted. It is normal of responsibility practice to review periodically job descriptions to ensure that they are relevant to the job currently being performed, and to incorporate any changes which - Oversight of and accountability for financial operations for have occurred or are being proposed. The review process is carried out jointly your areas of responsibility by manager and employee and you are therefore expected to participate fully in such discussions. In all cases, it is our aim to reach agreement to reasonable - Develop a high performing culture changes, but where it is not possible to reach agreement we reserve the right to make reasonable changes to your job description as may be commensurate - Work with Professional Services, Faculties and with your grade after consultation with you.
students to enhance the coordination and support of The University of Greenwich is an Equal Opportunity employer. Personnel the student experience and improve alignment with are chosen on the basis of ability without regard to any Equalities Act 2010 strategic priorities protected characteristics.
8 Outline terms and conditions How to apply
Duration Queries
The post is open-ended. For an informal discussion about the role please contact Mike Dixon or Sarah Walker at Dixon Walter Search and Reward package Selection at [email protected] or on 0191 500 5500. The reward package has two main elements, salary and defined benefit pension: To apply
- Basic salary. The starting salary will depend upon Please submit: previous experience and track record and experience. - An up-to-date CV with details of current or last There is an annual review of salary, based upon remuneration. performance but taking account also of movements in the cost of living. Additional awards may be made either - A covering letter of no more than 2000 words that sets as bonus payments or as additions to base pay. out your motivation and addresses both the essential and the desirable requirements in the person specification. - Pension. You will be contractually enrolled into membership of the Teachers Superannuation Scheme or - Details of three referees (one of whom should be your London Pensions Fund Authority Scheme, as appropriate. current employer), including name, nature of your You may subsequently opt out of the scheme if you wish. relationship, position and contact details. References will not be taken up without prior consent. Annual leave - A completed equal opportunities and diversity form (also You will be entitled to 30 days’ holiday with pay in each available to download from the campaign site) holiday year, plus 8 public holidays and 3.5 university closure days. These documents should be emailed to [email protected] Location Key dates Your normal place of work is Greenwich. The closing date for application is Monday 24th April 2017 Relocation Assistance Longlisted candidates will be invited to Greenwich on the A copy of the University’s Relocation policy can be found 8th and 9th May 2017 at www.gre.ac.uk/__data/assets/pdf_file/0012/664797/ Removal-Expenses-January-2015.pdf Final stage assessment and selection will be held in Greenwich on Friday 2nd June 2017 Eligibility to work in the UK You will be required to have the normal eligibility requirements to work in the UK.
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