2000-7.0-RFM01-1299 Glossary
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GlossaryGlossary This glossary contains definitions, terms, and abbreviations to help you understand telecommunications and computer terminology. A Absorb and Unlock. AA See Auto-Answer. AAAI See American Association for Artificial Intelligence. AABS Automated Alternate Billing Service AABSACBF A register that is incremented when AABS is unable to complete an account code billing call request from the VSN due to a bad request or an error detected by the DMS switch. AABSACBS A register that is incremented when AABS successfully completes an account code billing call after being handled by the VSN. AABSCCSC A register that counts AABS calls that are billed to a calling card and successfully handled by a VSN. AABSCOSC A register that counts AABS collect calls that are successfully handled by a VSN. AABSRCVR A register that is incremented each time the VSN requests that the DMS switch attach a dual-tone multi-frequency receiver. AABSSTPD A register that counts the number of automated calls that had a billing class of station paid and were not billed to an account code. AABSTHSC A register that counts AABS calls that are billed to a third number and successfully handled by a VSN. AACCPT Automatic Directory Assistance Call Completion (ADACC) offers accepted. AACCPT is incremented when a subscriber accepts an automatic call completion offer. AARs Automatic Answering and Recording Systems. AAU Automatic Answering Unit. AB Abandoned Before Dialing. ABANDON 1. The number of calls abandoned by the caller before reaching a busy, no answer, or ringing. This number is incremented for the relevant key each time the caller hangs up before reaching a busy, no answer, or ringing. 2. ABDBONG + ABDSERS1 + ABDSERS2 + ABDALTSS + ABDAFTSS + ABDFELS ABANDON1 The total number of calls abandoned by the caller on the first try. This number is incremented for the relevant key each time the caller hangs up during the first name recording attempt. abandoned call A call in which the calling party disconnects without canceling the call, before a report of busy or do not answer has been received. Glossary 2 abbreviated number The numerical code sent by a telephone caller using abbreviated dialing which identifies the telephone number of the party to whom they wish to be connected. ABD See Average Business Day. ABDAFTSS 1. This register will be incremented for the relevant key whenever the caller hangs up after the service stage but before reaching a busy signal, treatment, or ringing. This may happen during the front-end language selection (only if the caller has chosen a service), name recording, back-end language selection, or any operator requested prompts. 2. ABDSEQ + ABANDON1 + ABDAFT12 + ABDBELS + calls abandoned in calling card service ABDAFT12 The number of times the caller hung up during the prompt for the 10-digit billing number. This number is incremented for the relevant key each time the caller hangs up during the billing number prompt but after selecting 12 for third-number billing during service selection. ABDALTSS The number of calls abandoned during the service selection for alternate billing. This number is incremented for the relevant key each time the caller hangs up during the service selection for alternate billing. ABDBELS This OM gets pegged each time the user abandons a call by hanging up while being prompted for back-end language. ABDBILBP The number of times the billed party hangs up before the prompt for billing accep- tance. This number is incremented for the relevant key each time the billed party hangs up before the billing acceptance prompt is played. (The call is counted as an automated call.) ABDBONG The number of calls abandoned after the first bong tone and at or before the wel- come message. This number is incremented for the relevant key each time the caller hung up during or after the first bong tone, and at or before the welcome message. ABDCLG The number of times the caller hangs up unexpectedly during billing verification. This number is incremented for the relevant key each time billing verification starts with the billed party answering the phone and ends with the caller hanging up. The call is either routed to the operator or floated. ABDFELS This OM gets pegged each time the user abandons a call by hanging up while being prompted for front-end language. ABDSEQ The total number of caller hang-ups during the second or more attempts to record a name. This number is incremented for the relevant key each time the caller hangs up during subsequent name recording attempts or when the call is routed to the operator because the retry count has been reached. (Calls abandoned while waiting for the operator are not counted.) ABDSERS1 The number of calls abandoned after the first service selection prompt and before the next voice prompt. This number is incremented for the relevant key each time the caller hangs up during or after the first selection message but before the next voice prompt. The message can be either an error message or a service selection message. ABDSERS2 The number of calls abandoned after the second service selection prompt. This number is incremented for the relevant key each time the caller hangs up during or after the second voice prompt. ABEND The number of calls abnormally ended. This number is incremented for the relevant 2001-8.0-RFM03-0302 Glossary 3 key each time a call is terminated due to a) an error detected in the call information when the call is presented to TOPS VSN b) an error detected within TOPS VSN entities c) unexpected instructions from the DMS to end the call ABI American Bell Incorporated. ABNDN (Abandoned calls to attendant) A register for OM group IBNSG that counts when a caller in the subgroup queue abandons the call before a console answers. The caller abandons the call as the caller listens to audible ringing. Abort The procedure for terminating a program when a mistake, malfunction, or error occurs. ABOVETH (Above Threshold) A dual mode register for wireless OM group OMMTXHO that counts when a locating channel receiver (LCR) response message is received from the serving subcell. This condition indicates the measured received signal strength indicator (RSSI) of the subscriber unit is greater than the minimum RSSI sent in the LCR request message. ABS See Average Busy Season. ABSBH See Average Busy Season Busy Hour. absolute address Refers to a fixed location in the computers memory. absorber, digit A unit of telephone switching equipment into which an excess digit can be dialed without causing any response except to make the equipment ready to receive the next digit dialed. Usually a function of a selector. abstract A summary of a document. AC 1. Authentication Center. 2. See Alternating Current. ACAUTHRQ (Authentication Center authentication requests) A register for the wireless OM group AUTHCTR that counts when the AC attempts to authenticate a mobile. This register pegs on AUTHREQ messages with access types, origination, termination, registration, flash, and unspecified. ACAUTHRM (AC authentication successes) A register for the wireless OM group AUTHCTR that counts when the AC finds an AUTHR mismatch while a mobile is being authenti- cated. ACAUTHSC (AC authentication failure, AUTHR mismatch) A register for the wireless OM group AUTHCTR that counts when the AC attempts to authenticate a mobile. ACB 1. Account Code Billing. 2. Automatic Call Back (also an OM group). ACBABT A register that counts ACB requests that terminate during delayed processing because of interswitch problems like network congestion, or system errors (results in SYFL treatment). ACBACBN A register that counts call attempts made on a line with the ACB feature that termi- nate on a network. ACBATT A register that increases when a user dials the ACB feature activation code. 2001-8.0-RFM03-0302 Glossary 4 ACBDATT A register that increases when a user dials the ACB feature deactivation code. ACBDENY A register that counts counts the number of ACB universal access attempts denied because the DENYACB option is in effect. ACBDLAY A register that counts delays in processing that occur when the subscriber dials the ACB feature activation code. This condition occurs if the called line is busy. ACBFAIL Measures unsuccessful ACB calls. This register is pegged each time AABS is unable to complete a call for any reason. This includes failures covered by register ACBRETFL. ACBFDEN A register that increases when a user cannot activate ACB because the feature is not available on the line or in the office. It also increases when other features in use prevent the use of ACB. For example, the system cannot cause ACB on the second leg of a three-way call. ACBH See Average Consistent Busy Hour. ACBIMED A register that increases when a subscriber dials the ACB feature activation code and ACB occurs immediately. ACBINV Measures the number of account code entry attempts that were invalid. ACBLTDA A register that increases when a caller receives a long-term denial announcement after an attempt to activate ACB. ACBNIMED A register that counts when the system immediately processes an internodal ACB request. ACBOP Measures the number of times an operator request is made during ACB calls. ACBOSCN A register that increases when an ACB request results in originating scanning. ACBOVFL A register that increases when a call receives short-term denial tone. A call receives short-term denial tone because software resources are not available to activate ACB. ACBRACT A register that increases when the subscriber dials an ACB activation code for a call that already has an ACB or automatic recall request. ACBRETFL Measures the number of times an ACB call fails because the maximum number of retries has been exceeded before a valid account code is entered.