AMERICAN SOCIETY FOR PUBLIC ADMINISTRATION VOL. 27 NO. 4 APRIL 2004 INSIDE: PA TIMES SPECIAL SECTION CRITICAL ISSUES IN THE ADMINISTRATION OF JUSTICE 3-4 27 Years • 1977-2004 A Powerful Voice for Public Service . . . Courts Have Become Social and PA TIMES Community Problem Solvers 3 The creation of a vast number of problem solving courts such as community courts, drug treatment ASPA Conference Draws Top courts and domestic violence courts, as well as community-based dispute resolution programs provide evidence that dramatic changes are taking place in the delivery of justice in the United States. Public Servants and Scholars Answers Are in the Nation’s Founding Documents 4 Sean O’Keefe and Former HHS Secretary Donna Shalala Join Indiana The Administration of Justice involves the founding or determina- tion of rights according to rules of University President Adam Herbert as Plenary Speakers in Portland, OR law or equity. It means conformance with what is morally upright or good. When public administrators Christine McCrehin consider the administration of justice, three documents provide the foundation for all research and later Picture this: A beautiful pacific decision-making. Those documents northwestern city and a hotel on the banks are: the Declaration of of the spectacular Columbia River. Independence, the Constitution and the Bill of Rights. Now, imagine this: More than 1,100 public service practitioners, scholars and Letters to the Editor 5 students mingling with the likes of NASA Administrator Sean O’Keefe, Former Commentary 7 HHS Secretary and current University of International Commentary 9 Miami President Donna Shalala, Indiana University President Adam Herbert, Frederickson Perspective 11 Former Oregon Governors Barbara Ethics Moment 12 Roberts and Victor G. Atiyeh and several other prominent members of university CAP Corner 12 faculties/administrations and all levels of Where Things Stand 13 government service. This was the scene at ASPA’s 65th national conference in Portland, OR, ASPA TIMES March 27-30. President’s Column 16 The conference began Sunday morning with the Opening Plenary and Elliot From the Richardson Lecture given by Donna Executive Director 17 Photo by Alan Weiner Shalala. Speaking on the lecture theme ASPA in Brief 18 NASA Administrator Sean O’Keefe participated in a frank discussion with ASPA conference attendees about “Ethics and Integrity in the Public what he faces daily as a professional public administrator. Members on the Move 18 See ASPA CONFERENCE, pg. 15 Chapter/Section News 20 2004 Editorial Calendar 25 Recruiter 26 Nation a Mix of Emotions Coaching Program Calendar of Events 28 Launched by City on Homeland Security Managers

Citizens Ready, Willing and Able, but Uninformed About How Frank Benest, Don Maruska to Assist Homeland Security Efforts Remember the important people who have helped you in your career? Recall the Washington, DC–While a majority of Research and sponsored by Accenture mentors and advisors who showed you the Americans describe themselves as (NYSE: ACN). The report is based on a ropes and guided you through difficult “concerned” regarding homeland security national survey of more than 1,600 times? Now, more than ever, the local and believe that the United States is likely American citizens as well as a national government management profession needs to be the target of another terrorist attack sample of 250 frontline emergency leaders to provide this critical coaching and in the months ahead, very few are aware response personnel. mentoring to the next generation. of state and local security preparedness Citizen Respondents plans, according to a report released today Sponsored by Cal-ICMA (the California affili- When asked for ways that government can by the nonpartisan Council for Excellence ate of the International City/County improve homeland security, more than Advancing excellence in Government. Management Association), the new Coaching in public service . . . one-third of citizen respondents said they Program offers great opportunities for new The report, “From the Home Front to the believe that the two most-effective aspiring local government managers to access For more information on how to be Front Lines: America Speaks Out about measures are creating information systems published in PA TIMES, please contact seasoned professionals. It also gives experi- Christine Jewett McCrehin at Homeland Security,” presents findings of a that can share data across law enforce- 202-585-4313, or [email protected]. two-part study conducted by Hart-Teeter See HOMELAND SECURITY, pg. 2 See COACHING PROGRAM, pg. 8 PAGE 2 APRIL 2004 PA TIMES Citizens Need More and Better Briefing on Local Emergency Plans

From HOMELAND SECURITY, pg. 1 that the Patriot Act is good for America. American’s attitudes, the report also respectively. But first responders show Thirty-three percent believe it is bad for provides detailed opinions from a sample considerably more concern about attacks America. Eleven percent of Americans are of front- line emergency responders across on critical infrastructure than does the ment, health and emergency agencies and unsure. Half the public believe that it must the nation, including fire chiefs, police public, with nearly two-thirds (62 percent) improving border security. be debated thoroughly in Congress before chiefs and sheriffs. Although a majority of first responders saying that they worry Nearly half (47 percent) of Americans any decisions are made about whether it (53 percent) of this group said they believe “a great deal” or “quite a lot” about attacks surveyed said that the United States is should be renewed next year; that the country is safer today than it was on infrastructure. two and a half years ago, two-thirds (65 safer today than it was on September 11, · A majority (59 percent) of the public said When asked to prioritize measures to percent) of all of these respondents said 2001, up from 38 percent one year after they believe the government should have promote homeland security, first responders they believe that their agencies are only the attacks. access to companies’ personal information rated emergency response equipment somewhat prepared to respond if disaster training first among their priorities, selected about their customers if there is any Other key findings of the report: by 51 percent, followed by the two areas chance that it will help prevent terrorism. strikes and only one-quarter (26 percent) · Three-quarters (77 percent) of adults said they believe that their agencies are selected as most important by citizen said they believe it is very or somewhat “When it comes to our nation’s safety and adequately prepared. respondents: interoperability, selected by 34 security, the American public has very percent of first responders; and tighter likely the United States will be the target As with citizen respondents, first respon- of another major terrorist attack in the clear and thoughtful suggestions for borders, selected by 25 percent of first ders’ most-feared types of attacks are responders. Two-thirds (66 percent) said next few months. However, half (49 government leaders and they see both an bioterrorism and chemical weapons, percent) of the adults surveyed said that important role and serious responsibilities they support the establishment of a nation- selected by 67 percent and 42 percent, wide homeland security telephone hotline. they are not concerned about an attack in for themselves as well,” said Patricia their neighborhoods; McGinnis, president and CEO of the Council for Excellence in Government. · While 26 percent of Americans describe “The results of this poll make clear that themselves as “calm,” nearly three- the American public has a frontline quarters (73 percent) describe themselves position in protecting the home front. But as either “anxious” or “concerned;” it also shows that government must better Looking for a public service · The most- feared types of attacks are engage them, particularly by closing the bioterrorism and chemical weapons, communications gap between government job anywhere in the U.S.? selected by 48 percent and 37 percent of and citizens. Local emergency plans are citizen respondents, respectively; not going to be effective if ordinary · Only one in five (19 percent) Americans citizens do not know where to turn or what said they are aware of, or familiar with, to do. One key challenge for government their communities’ preparedness plans; 18 at all levels is to get these plans into the percent said they are aware of, or familiar hands–and the heads–of the public.” with, their state’s preparedness plans; 36 “The good news is that governments are percent said they are aware of, or familiar already working hard to improve in the with, their workplace’s preparedness plans; two key areas that Americans identified as and 27 percent said they are aware priorities for shoring up our homeland of, or familiar with, their schools’ security,” said Stanley J. Gutkowski, preparedness plans; managing director of Accenture’s USA · Citizens view information systems that Government practice. share data across agencies (interoperabil- “Federal, state and local governments have ity) and tighter border security as the best recognized the need to do a better job of steps to strengthen the homeland, each sharing information in order to be able to selected by 37 percent of respondents. identify potential threats to our society. At · More than three in five citizens (62 the same time, the Department of percent) said they would be willing to Homeland Security is taking the necessary volunteer to help homeland security steps to protect our physical borders by efforts, including planning, training and pushing out virtual borders to stop terror- practicing drills in their communities. The ists before they can enter U.S. soil, water same percentage supports a new nation- or air space.” wide hotline to report suspicious activity; Front-Line Emergency Respondents www.aspanet.org · Fifty-six percent of Americans believe In addition to the national survey of PA TIMES Advertising in PA TIMES Advertising: PA TIMES features several advertising avenues: Display Advertising is available to announce Volume 27, Number 4 Editor-in-Chief: Mary R. Hamilton conferences, educational programs, publications, products, etc. and THE RECRUITER lists employment opportuni- Editor: Christine Jewett McCrehin ties and positions wanted. ASPA reserves the right to edit text to conform with the layout and design of this April 2004 Editorial Board: James D. Ward, chair; Warren Barclay; newspaper. 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Send Recruiter ads and insertion orders to: [email protected] PA TIMES APRIL 2004 PAGE 3 The Administration of Justice SPECIAL COMMENTARY Courts Have Become Social and Community Problem Solvers

Deborah A. Botch The creation of a vast number of problem justice. Two of the most prominent and that they do produce savings for public solving courts such as community courts, emerging justice models influencing agencies, including lower costs for law The practices, doctrines, laws and values drug treatment courts and domestic changes in the policies and practices of enforcement and corrections. Carey and that guide the justice process in the United violence courts, as well as community- American courts are therapeutic jurispru- Finigan also reported that a significant States have evolved since the founding of based dispute resolution programs provide dence and restorative justice. portion of drug treatment court evaluations evidence that dramatic changes are taking that used comparison groups have found the nation to incorporate new justice ideals Therapeutic jurisprudence is a framework place in the delivery of justice in the participation in drug court can lead to and to expand access to the courts. In the for legal and judicial processes that is United States. overall lower crime rates. past two decades, however, the rate of attributed to the work of David B.Wexler change in the frontline delivery of justice Problem solving court programs, while and Bruce J. Winick. Therapeutic jurispru- While the problem solving justice model services has been more notable, especially still evolving, are a trend that is moving dence emphasizes the emotional and has shown positive results and research for state and local courts. beyond a pilot stage into the mainstream of psychological wellbeing of those involved evidence is mounting about its practical To address growing caseloads and provide criminal justice processes according to in the legal process as a priority. benefits, concerns have been raised about Greg Berman and John Feinblatt, founders the potential of new approaches to more meaningful resolution of matters Restorative justice is a reform movement of the New York-based Center for Court undermine other important justice values involving offenders with substance abuse that stresses community-based justice Innovation. Increasing mainstream such as due process and judicial indepen- and other behavioral problems, specialized principles and the importance of reconcili- acceptance of problem solving approaches dence. Both scholars and members of the court dockets, calendars and parts have ation between offender, victim and in the courts also is confirmed in resolu- legal profession have argued that the been created that provide intensive judicial community to repair the harm caused by tions supporting them adopted by the cooperative methods promoted by therapeu- oversight and rehabilitative treatment wrongdoing. John Braithwaite, a leading National Associations of Chief Judges and tic court programs may undermine constitu- services based on therapeutic concepts. proponent of restorative justice, argues that Chief Court Administrators and the tional rights and legal protections of the restorative approaches seek a richer result Along with new court structures and American Bar Association. American justice system. Some defense than traditional justice methods through services, community-based justice attorneys, for example, worry that offenders greater offender accountability for the programs that offer a greater role for What factors have produced this could be pleading guilty to offenses they harm caused by offenses. This restorative victims, offenders, citizens and the local widespread and rapid development of have not committed in order to gain the form of justice administration emphasizes community in the administration of justice problem solving court programs? benefits of treatment or social services that face-to-face contact between victim and have become more commonplace. Scholars Changes in the way justice is administered are offered in problem solving programs offender and promotes greater citizen and and practitioners report that these reforms and delivered in the American courts have such as drug treatment courts. have extended the role of the courts far been linked in research and by judges and stakeholder involvement in determining beyond traditional fact finding and neutral court managers to practical concerns, such appropriate sanctions to deal with the Although defense lawyers have raised adjudication into the realm of social and as the need to address rising caseloads and aftermath of an offense. important due process concerns, they to the principles of emerging models of also realize that many of their clients community problem solving. Recent research on problem solving courts need help dealing with substance abuse has shown that they produce public and other problems. Recognizing that benefits such as lower rearrest rates for problem solving courts may provide an program participants. effective means for addressing these Pamela Casey and Dennis Rottman, of the needs, the National Legal Aid and STUDENTS’ CHOICE! National Center for State Courts, recently Defenders Association has issued reported that early evaluations of problem guidelines to ensure that participation in solving courts have been positive. For problem solving court programs does not Recall! example, these authors point to the undermine the rights of the accused. California’s Political Earthquake findings of two comprehensive studies that Legal and practical concerns have also indicate a favorable public response to the Larry N. Gerston and Terry Christensen been raised regarding community-based strict monitoring and treatment services restorative justice programs. One “Drawing widely from newspaper accounts and their own extensive used in community courts. fundamental concern is the legitimacy of experience with California government, the authors put this extraordinary the informal nonjudicial decision making election in the broader context of California government and recent Casey and Rottman acknowledge, processes these programs employ to history.” – Bruce E. Cain, University of California, Berkeley however, that some of the early research on problem solving courts has been achieve justice. Additionally, practical 200 pages 0-7656-1456-1 Cloth $45.95 / 1457-X Paper $18.95 criticized for not employing rigorous issues have been raised with program scientific methods. More sophisticated implementation. For example, because Public Policy Making studies of problem solving court programs volunteer nonprofessionals often play a now being released do, however, confirm central role in restorative programs, it has Process and Principles earlier positive results. been difficult to ensure the fairness and Second Edition consistency of justice decisions under this One recent study example is a cost benefit Larry N. Gerston model. Another practical issue identified issued in July 2003 of the Multnomah with restorative justice is the enforceability The revised edition of this acclaimed text explains the public policy County Drug Court conducted by Shannon making process in terms of the policy making framework and dynamic of mediated decisions reached through Carey and Michael Finigan for the Office alternative tribunals. behavior in the context of continuous pressures, conflicting values, and of Justice Evaluation at the National competing political objectives. Rich with real world examples, it includes Institute of Justice. This in-depth study stimulating questions for further thought as well as suggested readings. found that drug courts are cost effective See PROBLEM SOLVERS, pg. 4 184 pages 0-7656-1202-X Cloth $58.95 / 1203-8 Paper $22.95

Public Policymaking in a Democratic Society A Guide to Civic Engagement Larry N. Gerston THE MAY ISSUE OF PA TIMES “Gerston’s text outlines the steps of policy making and identifies resources for readers interested in participating in the practice. In line with its WILL HAVE A SPECIAL SECTION TITLED: ‘how-to’ focus, the text provides as well, guidelines for engaging students in policy making. ... handy for identifying ways in which political apathy among younger voters can be overcome.” – Public Administration Review Non-profit Management 230 pages 0-7656-1054-X Cloth $61.95 / 1055-8 Paper $22.95

M.E. Sharpe There is still space available for advertising and articles. TO ORDER: CALL 800-541-6563 • FAX 914-273-2106 • www.mesharpe.com Deadline for both is April 15, 2004. AD411D PAGE 4 APRIL 2004 PA TIMES The Administration of Justice SPECIAL COMMENTARY The Answers Are in the Nation’s Founding Documents

Laurie Dart represented democracy and liberty. How to several states, or by conventions in three United States and of the State wherein they achieve democracy and liberty is addressed fourths thereof. In other words, a large reside.” In addition, the amendment goes on The Administration of Justice involves the in the second document, the most referred majority of Americans would have to agree to say that “no State shall make or enforce founding or determination of rights accord- to document in history, the Constitution of before the Constitution could be amended. any law which shall abridge (reduce) the ing to rules of law or equity. It means the United States. The articles of the Constitution address privileges or immunities of citizens of the issues of power and representation as it United States; nor shall any State deprive conformance with what is morally upright The Constitution relates to the government. The last, and any person of life, liberty, or property, or good. When public administrators “We the People of the United States, in most important document, the Bill of without due process of law; nor deny to any consider the administration of justice, three Order to form a more perfect Union, documents provide the foundation for all Rights, addresses the rights of individuals. person within its jurisdiction the equal establish Justice, insure domestic protection of the laws.” Protecting and research and later decision-making. Those The Bill of Rights Tranquility, provide for the common defining the rights of citizens of the United documents are: the Declaration of defense, promote the general Welfare, and The Declaration explained the need for Independence, the Constitution and the States compelled our founding fathers to secure the Blessings of Liberty to freedom and democracy; the Constitution Bill of Rights. Many of the answers to the pen these three documents that have served ourselves and our Posterity, do ordain and defined democracy and protected freedom. critical issues that public leaders face for hundreds of years as the foundation of establish this Constitution for the United During the debates on the adoption of the today in the administration of justice can our democracy. States of America.” The preamble of the Constitution, opponents worried that the be found in those documents. The founders Constitution says it all. “We the Constitution as drafted would allow Responding to Critical Issues in the of the United States of America exhibited tyranny by the central government. The Administration of Justice incredible foresight in drafting these People”–all the people, not some of the people, not people with different ideas or British violation of civil rights before and Nothing in the Declaration of documents because they are still relevant during the Revolution was still fresh in Independence, the Constitution, or the Bill in today’s world of assisted suicide, beliefs–all the people. “In Order to form a more perfect Union”–a place where people their minds. They demanded a “bill of of Rights affords some individuals more medical marijuana, same-sex marriage, gay rights” that would clarify the immunities rights than others. In fact, each speaks to rights and abortion. Public administrators can be free–not a place where people are of individual citizens. Several state the freedom and liberty of every individ- have a moral and ethical duty to uphold oppressed. “Establish Justice”–justice for conventions asked for such amendments in ual–no exclusions. Public administrators and defend the documents that form the all the people. “Insure domestic tranquil- their formal ratification of the face some very tough decisions when very foundation of freedom that America ity”– meaning we the people, live together Constitution; others ratified the developing policy for some of the most so proudly proclaims. in harmony. The Constitution also provides Constitution with the understanding that critical issues of our times. Administration for a “common defense” (we, the people the amendments would be offered. The Declaration of Independence are all protected) and promises to of justice needs to be first and foremost in The first of these important documents is “promote the general Welfare”–for all the On September 25, 1789, the First Congress the minds of today’s leaders. Responding the Declaration of Independence. Thomas people. Most importantly, the Constitution of the United States proposed to the state to critical issues by referencing the Jefferson drafted the Declaration in June of secures the “Blessings of Liberty to legislatures 12 amendments to the documents that form the foundation of our 1776. He was greatly influenced by the ourselves and to our Posterity,” in other Constitution. The first two proposed democracy reminds the public administra- political philosophy of individual liberty words–liberty and justice for all–forever. amendments, which concerned the number tor of the values and beliefs that founded expressed by John Locke and the continen- of constituents for each Representative and the United States of America. Policy tal philosophers. He summarized these To protect the integrity and existence of the compensation of Congressmen, were surrounding assisted suicide, medical ideas as “self-evident truths.” Jefferson the Constitution, the founders added not ratified. Articles 3 to 12, however, marijuana, same-sex marriage, gay rights expressed the convictions in the minds and Article V to address the issue of amending were ratified by three-fourths of the state and abortion must be written to ensure that hearts of the American people. The the Constitution. Amendments occur in legislatures and became the first 10 no individual is deprived of life, liberty or Declaration justified before the world the one of two ways. The Congress, whenever amendments of the Constitution, also the pursuit of happiness. breaking of ties between the colonies and two thirds of both Houses shall deem it known as the Bill of Rights. the mother country. The founders necessary, propose amendments to the ASPA member Laurie Dart is a graduate envisioned a country where people were Constitution. Or, two thirds of the several The Fourteenth Amendment, passed by student at the Mark O. Hatfield School of free, where all people were treated equally States, can call a convention for proposing Congress June 13, 1866 and ratified July 9, Government at Portland State University and where people were allowed to make amendments, which, in either case, is valid 1868 further reiterates, “all persons born or in Portland, Oregon. choices. The mother country represented as part of the Constitution, when ratified naturalized in the United States, and subject E-mail: [email protected] tyranny and oppression; the new world by the legislatures of three fourths of the to the jurisdiction thereof, are citizens of the Problem Solving Courts Expand Access to Justice

expected in the long term and have been From PROBLEM SOLVERS, pg. 3 based on demonstration project data. Thus, it is difficult to say if bottom line public Would you like to submit Tensions have also risen over the cost of savings actually will occur as expected, or problem solving court programs. Like the will continue if these programs become other branches, the judicial branch of integrated in mainstream court operations. an article to PA TIMES? government is facing budget shortfalls and While concerns regarding problem solving their consequences, such as hiring freezes courts have been identified, published and cutbacks in basic court operations. In research indicates problem solving this fiscally challenging atmosphere, some approaches are expanding access to have argued that resources should not be justice, improving participant satisfaction diverted from critical case adjudication with justice outcomes and reducing recidi- functions to implement problem solving vist criminal behavior. As therapeutic and programs, some of which require substan- restorative principles become more prominent, more rigorous research will be tial additional staffing and expenditures for needed to evaluate ethical, legal and policy Contact: rehabilitative services. The counterargu- implications to ensure that the positive ment is that problem solving court benefits expected are realized without Christine McCrehin programs have the potential to reduce excessive costs in individual legal protec- public expenditures in other areas, such as tions and public budgets. [email protected] corrections and social services. ASPA member Deborah Botch is the Chief While a number of recently published of Budget Operations for the New York (202) 585-4313 studies foresee savings from drug court State Unified Court System. interventions, the savings generally are E-mail: [email protected] PA TIMES APRIL 2004 PAGE 5 Executives Believe Quality NOTICE: Contributes to Bottom Line In honor of his 90th birthday in June, ASPA and the PA TIMES would like to publish a tribute to ELMER STAATS. However, Definitions of Quality Vary Anyone who would like to submit a few words/memories about Milwaukee–A survey sponsored by The business management tool when many of Elmer may email no more than 300 words to: American Society for Quality (ASQ) and the continuous improvement efforts conducted by Market Probe reveals that a practiced in business today grew out of Christine Jewett McCrehin vast majority of American executives the quality discipline and the work of [email protected] believe quality contributes to the bottom quality professionals.” line of their businesses/organizations, but The survey also shows that there is a gap the way they define quality varies. between executives’ awareness of quality More than 600 American executives from improvement processes and implementa- four industry segments-manufacturing, tion. When asked about their awareness services (including government), health- and usage of benchmarking, total quality care, and education-provided their perspec- management, quality circles, ISO 9000, tives on the value that quality brings to Six Sigma, and Baldrige, respondents their businesses/organizations. Ninety-nine from all four industry segments reported percent of respondents said they believed high awareness and usage of total quality quality contributes to the bottom line, and management and benchmarking. And, 92 percent believe that an organization- given quality’s roots in the manufacturing wide, coordinated effort to use quality industry, it came as no surprise that techniques provides a positive return. manufacturing executives report greater awareness of ISO 9000, quality circles, UP of Kansas ad Defining quality did not elicit such Six Sigma, and Baldrige than leaders in uniform agreement. Sixty-four percent of the services healthcare, and education respondents believe that quality is a sectors. Actual use of the six techniques management tool, while the remaining 36 across all industries as indicated by survey percent view quality as being built into a respondents, however, was considerably product and service, but not necessarily a lower than reported awareness. management tool. When asked to define “The sizeable gap between usage and quality, a majority of respondents equated awareness leads me to believe that quality to “customer satisfaction.” businesses and organizations either do not “It’s encouraging to know that most use quality methodologies to improve executives, no matter what industry, their operations or they just don’t realize believe in the practice of quality and the that the processes they have in place are value that it can bring to their businesses, attributable directly to the quality Attention Public Finance and Budgeting Professionals not just in terms of economic return, but discipline,” said Case. Practitioners and Academics also in the form of customer satisfaction,” A full report of the findings, including said Ken Case, ASQ president. “However, industry-specific breakdown of responses it is a bit disconcerting that many and demographics, can be found on ASQ’s CALL FOR PROPOSALS executives do not view quality as a web site at http://www.asq.org/survey/. _ Interdisciplinary Conference and Symposia for Applied Economic Development Solutions: The VisionBroward Case VisionBroward is a community economic development, public-private partnership, being undertaken Letters to the Editor by The Broward County Board of County Commissioners, The Broward Alliance, The Broward Workshop and Nova Southeastern University’s Institute of Government and Public Policy, as facilita- tors. This strategic community visioning process involves hundreds of groups and individuals to chart United Nations is Best Hope with the circumstances of the debate, as a the future course of Broward County and the South Florida region. Additional information on the former faculty of the program. I will not VisionBroward project and progress is available at www.visionbroward.org. Dear Editor: take a position on the issues here because Final recommendations of the VisionBroward task forces will be announced on March 25, 2004 and I have read with interest the March ‘04 that is not the purpose of my letter. the next important step in the process is to explore, analyze and evaluate potential funding solutions PA TIMES article “UN-Last Hope for for successful implementation of the recommendations for economic development. The recommenda- However, I would like to set the record tions will be posted on www.visionbroward.org and will also available by request to Peace” and I agree with it entirely. straight by suggesting that it has been at [email protected]. Last month, I was in several Asian least two years since the UVM MPA The VisionBroward principals and Nova Southeastern University are sponsoring an Interdisciplinary countries. Last August I was in several program was restructured into the CDAE Conference and several journal symposia to solicit possible financial solutions that address the task department. I also believe that both gentle- force recommendations. This is real-world applied research and theory to address contemporary European countries. I got virtually economic development challenges. unanimous feedback as to how damaged men need to agree to disagree over the The VisionBroward executive committee will select the top five most intriguing ideas, solutions, or relations are [between the United States outcome of the restructuring. analysis, and will provide authors all expense-paid trips to Fort Lauderdale to present their proposals and and several European and Asian countries]. Hence, I am not sure why PA TIMES papers to community and local government leaders during a two-day conference August 19-20, 2004. readers must still continue reading about All papers submitted will be coordinated for panel presentations at various fall conferences to be Yes, I definitely agree that the United organized by the NSU Institute of Government and Public Policy and will be coordinated for publica- Nations is our last best hope for peace. I the UVM MPA program issues in this tion in several proposed journal symposia. If you are interested in contemporary economic develop- went to see it the week it opened in 1948. forum. I am not criticizing either gentle- ment policy and would like to serve as a reviewer for the blind, peer-review journal process, please e- It served a great purpose then–and it men for writing letters of whatever kind. mail [email protected]. serves a great purpose now. This type of activity is often therapeutic. Important Dates However, I do take issue with PA TIMES • March 25: Presentation of final Vision Broward task force recommendations. Ron Gabriel for continuing this ridiculous public • March 27-30: Dissemination of task force recommendations and call for proposal details at the ASPA Long-time ASPA member dialogue. It is my contention that public 65th National Conference, Portland as well as by broadcast e-mail announcements. affairs faculty around the country are not • May 15: Submission of extended abstracts (500-1500) words or paper drafts (2000-5000) words. Reader Chastizes PA TIMES sitting in their offices waiting for the latest • June 15: Notifications of acceptance of proposals for panel presentations. installment of the UVM MPA program • June 30: Invitations to top-five proposals for presentation in Broward County. Dear Editor: I was saddened to find the letter from saga to be printed in PA TIMES or else • August 19-20: Invited presentations at the “Interdisciplinary Conference for Applied Economic where, for that matter. Development Solutions: The Vision Broward Case,” NSU, Fort Lauderdale, Florida. Christopher Koliba of the University of For additional information, please contact Jack Pinkowski, Ph.D., principal investigator at Vermont’s MPA program, printed in the Richard Greggory Johnson III [email protected] or 954-262-5115. March 2004 PA TIMES. I believe that this University of Vermont Nova Southeastern University, Institute of Government and Public Policy,3301 College Avenue, “quarreling” between Koliba and Candler Faculty, Doctoral Program #5086 DeSantis Building, Fort Lauderdale, FL 33314-7796. has been given too much attention by this on Education Leadership newspaper. I too am intimately familiar and Policy Studies PAGE 6 APRIL 2004 PA TIMES PA TIMES 20042004 EDITEDITORIALORIAL CALENDCALENDARAR NNEEWW!! Save this page for reference! The PA TIMES requests that articles be between 800-1200 words and written in reporter’s format (most important information first, etc.) for ease of cutting or adding text if necessary. Deadlines for each of the 12 issues are listed below. Recruitment advertising questions may be directed to Eric Townsend, communications associate, [email protected]. Press releases, announcements, article inquiries and display advertising questions may be directed to: Christine Jewett McCrehin, Communications Director Phone: 202-585-4313 • Fax: 202-638-4952 • [email protected] JANUARY JULY Ethics in Corporate and Bureaucratic America: Homeland Security and Local Government: Comparisons and Lessons Coordination and Conflict Advertising/Article Deadline: December 15, 2003 Advertising/Article Deadline: June 14, 2004 FEBRUARY AUGUST Professionalism vs. Politics in the National Intelligence Affirmative Action and Equality of Opportunity Agencies: What are the Issues? Advertising/Article Deadline: July 12, 2004 Advertising/Article Deadline: January 12, 2004 MARCH SEPTEMBER The Art of Middle Management: Roles, Skills, Needs Penny Wise and Pound Foolish: Advertising/Article Deadline: February 16, 2004 Education Public Policy at the State and Local Levels Advertising/Article Deadline: August 16, 2004 APRIL OCTOBER Responding to Critical Issues in the Administration of Justice Education Supplement–Public Service Careers Advertising/Article Deadline: March 15, 2004 Crossing the Public, Private and Non-profit Sectors Advertising Deadline: August 30, 2004 Article Deadline: September 13, 2004 MAY NOVEMBER Non-profit Management Employment Morale and Customer Service under Advertising/Article Deadline: April 12, 2004 Downsizing and Privatization Advertising/Article Deadline: October 11, 2004 JUNE DECEMBER Public Service as a Calling: Rhetoric or Reality? The Politics and Policies of Multiculturalism Advertising/Article Deadline: May 10, 2004 in a Socially Conservative Era Advertising/Article Deadline: November 15, 2004 PA TIMES APRIL 2004 PAGE 7 Solutions for Public Managers Sexual Orientation in the Workplace: A Guide to Understanding and Managing Diversity

Rebecca Levin ism. Homophobia is the fear and hatred of workplace. When one’s partner is sick and Developing a Plan homosexuals. Heterosexism is the belief or an employee wishes to take time off to Organizations can work to combat The workforce is becoming increasingly assumption that all others are heterosexual tend to their partner’s health needs, sexual homophobia and heterosexism in a number diverse and managers must learn how to or ought to be. Heterosexism may be orientation is a workplace issue. of ways. All actions must be part of a manifested in a variety of forms ranging concerted effort of the human resources handle this diverse workplace to ensure LGBT employees who perceive negative that their employees achieve at their full from casual conversation to language used department and management at all levels. on job applications. attitudes about homosexuality at their It is also important to develop a plan that potential. While much attention has been place of work, may attempt to hide their given to eliminating racism and sexism identifies steps an organization can take to Gay and lesbian individuals continue to be orientation. This leads to stress and fear from the workplace, sexual orientation has create a culture of nondiscrimination for the subject of incidents of bias and hate which, in turn, negatively impact perfor- not received the same attention. Yet LGBT individuals. This plan may include: crimes, indicating a need to continue to mance. When LGBT individuals feel the according to the Janus Report, nine percent address homophobia and heterosexism. This need to dodge questions about their • Understanding and improving the of men and five percent of women are need is especially great in the workforce: workplace environment toward LBGT homosexual. Of these individuals, 30 personal lives, they become removed from employment discrimination can lead perfor- an organization’s culture. Other employees individuals percent of gay men and 25 percent of gay mance deficiencies, economic hardship and may perceive this removal as aloofness or • Developing a policy that prohibits women report that they have been subject debilitating psychological effects. to harassment. indifference of LGBT employees to the discrimination on the basis of sexual The Case for Nondiscrimination work of the organization and those around orientation Discrimination against lesbians, gays, Often individuals overlook the need to them. This will hamper a gay employee’s • Introducing a diversity training module bisexual and transgender (LGBT) employ- address sexual orientation in the ability to function as part of a team on sexual orientation ees occurs when employers refuse to hire, workplace. Some argue that sex has no because their coworkers may not trust fire, or fail to promote individuals because place at work and, therefore, sexual them. This leads to deficiencies in produc- • Introducing an equitable benefits of their perceived or actual sexual orienta- orientation is not a topic to be discussed in tivity. An organization that wishes to program tion. These employees also face more the workplace. Yet one’s sexual orienta- subtle forms of discrimination. They may maximize the performance of all its • Reinforcing a culture of diversity tion is an integral component of their members will be inclusive of homosexuals. be subject to jokes, comments and assump- identity. When one discusses how they will Understanding Culture tions that make them feel uncomfortable. spend their holiday vacation or who they Introducing policies that are inclusive of Before an organization can make changes These attitudes and behaviors can be will bring to the company picnic, sexual minority groups has been proven to in its policy and practices, it is essential classified as homophobia and/or heterosex- orientation becomes an issue in the increase creativity, productivity and an for an organization to gain an understand- organization’s applicant pool. It is in an ing of its culture. Do gay and lesbian organization’s best interest to hire and employees feel comfortable disclosing keep its most productive employees, some their sexuality? Does the company include of whom may be gay. sexual orientation as a topic in its diversity training? Once an organization’s leadership When organizations create an environment understands its culture, it may work to where homosexuals are comfortable, they make its culture more sensitive to the Would you like to submit are able to encourage the best work of needs of gay and lesbian employees. their LGBT employees. Thus, it is in a manager’s best interest to become well- One area that may be examined is the an article to PA TIMES? educated and equipped to handle issues of terminology that an organization uses in its sexual orientation in the workplace. documents. To be inclusive of traditionally marginalized groups we have changed the Challenges language we use. What was once a When striving to become inclusive of “Christmas party” is now referred to as a LGBT individuals, an organization may “holiday party.” The person who delivers encounter a number of challenges. the mail, once a “mailman” is now a “letter Contact: Managers unfamiliar with gay and lesbian carrier.” These types of changes can be issues may fail to act out of fear of saying made to accommodate LGBT individuals. Christine McCrehin• [email protected] or doing the wrong thing. In other For example, the use of the word “partner” instances, individuals may not understand instead of “husband” or “wife” is more (202) 585-4313 what roles they can take to be supportive sensitive to LGBT employees. of diversity in the workplace. The organization may also have visible Another common challenge is the fear that manifestations in its culture that show it is adopting a policy of nondiscrimination will supportive of gay employees. For example, disenfranchise employees who believe that employees may have a “Safe Space” homosexuality is immoral or sinful. sticker in their office to communicate that This could be your ad. Therefore, when introducing a policy of they are an ally to the LGBT community. nondiscrimination, it must be made clear Developing a Policy to all employees that the organization is Protecting LGBT rights enables gay not addressing whether homosexuality is individuals to feel more comfortable and right or wrong; rather, the organization is protected in their place of employment. If interested in the ways employees interact an organization is located in a state or PA TIMES with each other. The goal is not for municipality that bans employment Size Width x Height One Time Three Times everyone to hold the same beliefs, but discrimination on the basis of sexual Eighth Page 4.75” x 3.5” $200 $180 rather to create an environment where orientation, this policy must be evident in every employee may feel comfortable, be Quarter Page 4.75” x 6.75” $400 $360 the company’s policy manual. If an organi- free from harassment and be a productive zation is located in a jurisdiction where no Half Page (V) 4.75” x 14” $600 $540 member of the organization. A senior such laws are in place, it rests on the Half Page (H) 9.75” x 6.75” $600 $540 consultant from the Bank of Boston organization to include this protection Full Page 9.75” x 14” $950 $855 explains, “We can’t mandate acceptance, among its policies. When introducing such but we can have expectations about a policy, it is essential to make employees Issue Dates: First of every month behavior at work because we have a aware of the policy and the reasoning Deadline: 10th of the month prior to issue date for insertion order and artwork responsibility as an employer to create an atmosphere where everyone feels safe.” See MANAGING DIVERSITY, pg. 10 PAGE 8 APRIL 2004 PA TIMES Coaching Progam Helps Those in Local Government

From COACHING PROGRAM, pg. 1 –understanding and using your manage- managers provides a monthly coaching ment style, effective delegation, and session by telephone conference call for work/life balance. (Panel will include people who have become local public enced city and county managers a finance directors in a joint offering with agency executives within the last years or convenient and effective way to share their the CSMFO Coaching Program.) plan to apply for such a position. This will expertise. This is a voluntary program set help managers get a positive start and Visit up to be an enjoyable win-win experience • Guiding Key Projects (Thursday, May 6, build their networks. for everyone. 4-5p.m.)– getting diverse groups of people (different departments, agencies, Aspiring Managers to Attend Special The pilot coaching project is funded by and community groups) working together Area Manager Group Meetings PA TIMES ICMA, Cal-ICMA, California City effectively for desired results. (Panel will Each Area City Manager’s Group in Managers Foundation and the Municipal include finance directors in a joint California is being encouraged to host a Management Associations of Northern offering with the CSMFO network event for up and coming talent. and Southern California. ICMA hopes that Coaching Program.) These social and educational events Online this program will become a model for provide informal opportunities for aspiring • Communicating Effectively (Thursday, other states. managers to meet with city managers in May 13, 2-3p.m.)–strategies and order to build interest in the profession. The Cal-ICMA Coaching Program offers practices to work successfully with the The Cal-ICMA Coaching Program offers a up-and-coming talent in all the various media and constituencies. disciplines in local government (planning, template for these networking events. The recreation, finance, human resources, public Visit www.cal-icma.org and click on template is available at www.cal-icma.org works) an opportunity to participate in “Coaching Corner” for the summary notes under “Coaching Corner.” The objective is telephone sessions addressing key leader- of panel discussions that have already for each Area Manager Group to have at ship and career development topics. The taken place. Some topics already least one of these networking sessions Coaching Program is free and it’s easy to addressed include: each year. participate. No pre-registration is required. • Top Ten Ways to Advance in Your Career Frank Benest is city manager of Participants just call in for the sessions of Palo Alto, CA. their choice, join in the questioning or • Interviewing and Getting a Local E-mail: [email protected]. simply listen. The telephone number is Government Executive Job (646) 519-5883 (PIN: 5205#). Don Maruska is director of the Cal-ICMA www.aspanet.org • Working with and for Elected Officials. Coaching Program. Telephone panel discussion is an hour long E-mail: [email protected] with three or more volunteer coaches by The web site also indicates how to telephone conference call. access the audio recordings of the panel discussions. List of the upcoming sessions: Small Group Coaching for New Local • Managing Yourself and Others Effectively Public Agency Executives (Wednesday, April 21, 3- 4p.m.) A panel of volunteer city and county PA TIMES APRIL 2004 PAGE 9

International Commentary Secularism in France The Banning of Religious Symbols in Public Schools

Mark McNaught government. France has between five and pupils to harbor signs of religious belong- tolerated, but perhaps not a T-shirt six million Muslims living there, of which ing which, by their nature, in conditions emblazoned with “Jesus Rocks.” Jewish Liberté, égalité, fraternité. To this trio of roughly one-third are practicing. This where they are worn either individually or skullcaps can be banned, as well as sheik French republican values many would add makes them a significant and increasingly collectively, or by their ostentatious or turbans. There has even been discussion as laicité, or secularism. When one observes visible portion of the population. Muslim protesting character, constitute an act of to whether religiously inspired beards the differences between the separation of practice obliges women to wear a veil, pressure, of provocation, of proselytism, or could be banned. The law was written to church and state in France and the United although there are many who don’t. For of propaganda, which undermines the clear up the ambiguities, but the enforce- States, it becomes clear that the French those who do, these religious symbols are dignity or the liberty of the pupil or other ment can nonetheless be arbitrary. For variety is more absolute. For example, in not allowed in certain public venues, members of the educative community, example, how do they decide what size of France the use of religious oratory in parlia- particularly public schools. The issue is compromising their health or safety, a Christian cross would be tolerated on a mentary debate is ill-considered relative to particularly contentious for French pupils disturbing the functioning of teaching pendant. Do they get out a ruler? In that in U.S. congressional debate. in collège and lycée, the equivalent of activities […] finally threatening order in addition, what is the exact definition of junior high and high school, which is the the establishment or the normal function- “conspicuous.” A civil servant could be From a societal point of view, the French subject of the ban. ing of the public service. forgiven for saying “I can’t define it, but I are much less churchgoing than know it when I see it.” Americans. A combination of secularism When one analyzes the debate over the However, the vagaries of these laws has and support for civil liberties make for a veil, one notices that the will to ban it at led to some confusion about their applica- The second article of the law stipulates society that strives to promote equality of this level is not only a question of secular- tion. The conservative government of that the law will be applicable not only in chances, religious and otherwise. But for ism, but also a desire to reduce the President Jacques Chirac and Prime France proper, but also in the overseas the French, social equality is accomplished possibility of Islamic teenagers being Minister Jean-Pierre Raffarin have sought territories which are legally considered to not by permitting religious expression in forced to wear them. Islamic female to clear up the ambiguities through the be part of France. Although their legal the public square, but rather by eliminating university students are considered mature adoption of a new law which reaffirms the status varies slightly, these territories religion from public life so as to encourage enough to make their own decisions, so secular nature of French public schools. include Wallis, Futuna, Mayotte, French conformity to the French republican ideal. veils are not banned in universities. In this Despite the banning of all religious Polynesia and New Caledonia, some of This objective can come into opposition to way, secularism is seen through the prism symbols, it is evident that it is the Muslim which have large Muslim populations. another value, freedom of expression. of human rights. According to a decision veil that is targeted by a law adopted by There had been some deliberation as to rendered by the conseil d’état (an organ the parliament at the time of this writing. whether the territories with such a popula- Since the official separation of church and composed of professional jurists which tion could be exempted from the law. The For the French, the banning of religious state in 1905, there have been laws passed rule on technical aspects of bills) in 1989 : constitution stipulates that all laws must be symbols is a question of making sure that and court decisions rendered which strictly applied equally in all French territories. It The students’ wearing of signs through all are treated equally in the schools, ban the overt expression of religious belief was decided, therefore, there will be no in public institutions. For example, which they wish to manifest their belong- implying that wearing veils can create exceptions to the application of this law. functionaries in France are not allowed to ing to a religion is not in itself incompati- another, inferior class of students. This show any sign of their religion at the office. ble with the principle of secularism. […] It division can have the undesirable result of The third article stipulates that the law will constitutes the exercise of freedom of promoting communalism, which implies a take effect at the beginning of the next Recently, the issue of wearing Muslim expression and a manifestation of religious fracturing of French society into different school year. This gives several months to headscarves in public schools has attracted beliefs, but […] this liberty cannot allow groups rather than reinforcing republican promulgate the law and consult with a high prominence in the media and the unity. Raffarin defines it as “the withdrawal students, teachers and parents. of people [from society] into their religious identity”, which is “a sign of the failure of Its application will be straightforward. their integration into the republic.” Teachers are already strictly banned from manifesting their religion in any way. During the recent parliamentary debate, Muslim veils and other religious signs will there was a dispute between the left and simply not be allowed in schools and the governing right over the right term to pupils wearing them must remove them or use to designate what was to be banned. be sent home. The ban applies during the The Socialists and the Communists entire time that the students are under the preferred the banning of “visible” religious responsibility of the school; including symbols, whereas the right preferred the activities which occur outside of the school term “conspicuous”(ostensible). Although itself (field trips, sporting events). The law Want to subscribe to it may seem just a matter of semantics, the is not applicable in private schools. There socialists felt that “visible” was less are already a large number of Catholic discriminatory and more neutral than private schools. This raises the question as “conspicuous.” Perhaps they felt that use to whether there will be a growth in the PA TIMES? of the latter term signified that Muslim number of Muslim private schools in veils would stand out among religious France over the next few years. symbols, as opposed to less conspicuous ones of other religions. Ultimately, the At the time of this writing, this issue has conseil d’état endorsed “conspicuous” taken on even more significance following which became incorporated into the law, the terrorist bombings in Madrid, presum- saying that it was the “wisest and most ably by Islamic militants. Some Muslims appropriate” term. The law itself was perceive the law banning the veil to be a penned by Luc Ferry, the current minister form of repression against their religion, of Education. The new law contains three and as part of a larger anti-Islamic articles, two of which concern their campaign by the West. France has received application by French civil servants. terrorist threats from groups who cite the Contact: adoption of this law as a pretext for an The first article declares that “signs and attack. France has therefore become a Darryl Townsend • [email protected] dress which conspicuously manifest potential terrorist target for their effort to pupils’ religious adherence are banned.” It defend secularism. We will see in the (202) 585-4308 is not the religious signs themselves which weeks and months to come what France are banned, but the wearing of them. reaps for their efforts. However, the law must be applied to all religions equally. This means that overt Mark McNaught is a doctoral candidate in signs of any religion are banned in public Political Science at the University of schools. A small Christian cross on a Bordeaux IV. necklace underneath a shirt may be E-mail: [email protected] PAGE 10 APRIL 2004 PA TIMES Diversity Training Must be Important to Organizations to be Relevant

From MANAGING DIVERSITY, pg. 7 at the beginning of the day are ways to their allies, in particular. understand homosexuals. In the guided prime for a successful workshop. fantasy, the facilitator takes participant • Create allies in the workplace that are through a world where heterosexuals are behind it. Once a policy is in place, it is committed to eliminating homophobia and Next, it is vital that the goals and objectives the minority and homosexuals the majority. essential for the organization’s leadership of the training be clearly defined and heterosexism. to stand firmly behind it. communicated. Clear goals will help Informative sessions and discussion may –Employees should strategize ways of employees understand what the training be combined into these exercises. It is also Introducing Diversity Training eliminating discriminatory behavior from session is trying to accomplish and why it is essential that somewhere within the day, a One of the most proactive steps an organi- the workplace. framework for understanding homosexual- zation can take to promote inclusion is the trying to do so. Generally, goals and ity, heterosexism and homophobia is introduction of a training program to objectives for the day may be as follows: The day should be an open forum based introduced. It is suggested that there be a educate employees and create an environ- around interactive exercises, informative • Establish and communicate gay and/or lesbian speaker within the day’s ment that is more hospitable to LGBT sessions and discussions. Examples of zorganization’s commitment to inclusion activities. A gay and/or lesbian speaker individuals and their allies. Education exercises that may be employed in your of LGBT individuals. may shed light on LGBT issues in the programs can occur incrementally, such as training include: workplace from a more personal perspec- in brief sessions or a series of memos; –Employees should understand the organi- • Take A Stand–An exercise where individ- tive. Finally, the training may conclude however, it is best to devote a day or signif- zation’s policy on the treatment of LGBT uals are asked a series of questions and for with employees strategizing ways to icant portion of a day to a comprehensive individuals each question, they stand by an easel or eliminate homophobia and heterosexism training program. These programs are best sign that they most agree with on a contin- –Employees should understand organiza- from their workplace. when administered by professional diversity tion’s commitment to eliminating uum of statements. For example, partici- educators who are trained to handle the homophobia from the workplace. pants may be asked how they would Introducing Equitable Benefits questions and issues that often emerge describe their workplace: hostile to gays; To retain gay employees, it is in an organi- during a workshop. If the educators are • Understand concepts of homophobia and what? We have homosexuals who work zation’s best interest to offer domestic coming from outside the organization, heterosexism and how these factors affect here?; tolerant of gays; inclusive of gays. partner benefits. Employee benefits come which is most often the case, it is essential employees. This exercise can be used as a tool to in two forms: hard benefits and soft that they understand the organization’s –Employees should replace myths and prompt discussion. benefits. Hard benefits include medical culture toward LGBT individuals. and dental insurance and pension. Soft suppositions about the LGBT community • A Culture of Words–In this exercise, benefits include time off for bereavement, When running a diversity training with accurate information. individuals are asked to brainstorm words family leave and sick leave. Provision of program, it is essential to communicate the and ideas associated with homosexuality. –Employees should understand common these benefits speaks to the concept of importance of the program. This will The facilitator can then run through these perceptions as well as their personal equal pay for equal work. Consider two encourage employees to take the day more words with the group and start to break perception of homosexuality. employees who sit side by side in an seriously which will ultimately lead to the down stereotypes. office. One employee has been married for program’s success. Memos about the –Employees should learn about the effects • Guided Fantasy–This is an exercise that is importance of the program as well as a of homophobia and heterosexism on the all an effective tool to help heterosexuals See MANAGING DIVERSITY, pg. 12 strong statement from upper management employees and on LGBT individuals and

M . . . Announcing a new series from .E. Sharpe LOOKING FOR USEFUL INFORMATION ASPA Classics ON PERFORMANCE MEASUREMENT Marc Holzer, Editor-in-Chief AND MANAGING FOR RESULTS? Conceived of and sponsored by the American Society for Public Administration, the ASPA CLASSICS series publishes volumes on topics that have been, and CAP HAS WHAT YOU NEED! continue to be, central to the contemporary development of the field. ASPA’s Center for Accountability and Performance The ASPA CLASSICS are intended for classroom use, library adoptions, and general reference. Drawing from the Public Administration Review and other Meeting the Challenges of Performance-Oriented Government brings together the experience and insights of practitioners and ASPA-related journals, each volume in the series is edited by a scholar who is academics who are active participants in performance measure- charged with presenting a thorough and balanced perspective on an enduring ment initiatives at all levels of government and in the nonprofit issue. Public servants carry out their responsibilities in a complex, multi- sector. This volume addresses the opportunities and challenges dimensional environment, and each collection will address a necessary that managers, elected officials and citizens face as governments and nonprofits focus more on performance measurement and dimension of their performance. reporting. Meeting the Challenges of Performance-Oriented Government includes articles by Cheryle Broom, Sharon Just published! Caudle, Paul Epstein, Stuart Grifel, Michael Hendricks, Edward T. Jennings, Jr., Philip G. Joyce, Cheryl Simrell King, Allen Lomax, Martha Marshall, Christopher Mihm, Kathryn Local Government Management Newcomer, Beryl A. Radin, Susan Sieg Thompkins, Joseph S. Wholey, and Lyle Wray. Current Issues and Best Practices Ordering Information: Douglas J. Watson and Wendy L. Hassett, eds. Copies are $25 each and may be ordered on-line through the ASPA store or by contacting Delores Toye at 202-585-4319, [email protected], or Darryl Townsend at 202-585-4308, Some of the very best writing on issues involving local [email protected]. Minimal shipping and handling charges also apply. government can be found in journals published by the American Society for Public Administration or journals with which ASPA is associated. This volume includes thirty S PECIAL O FFER! of the most outstanding articles that have been published First published in 1998, Performance Measurement Concepts and Techniques brings together over the past sixty years in these journals. the experience of some of the country’s top performance measurement consultants and trainers in a workbook especially designed for MPA classroom instructors, workshop 440 pages 0-7656-1127-9 $85.95 Cloth trainers, and managers who manage for results. Copies are $15 each; orders of 12 or more 0-7656-1128-7 $34.95 Paper are only $9 per copy.

Order both Meeting the Challenges of Performance-Oriented Government and Performance M.E. Sharpe Measurement Concepts and Techniques for $37, a savings of $3 off the individual prices. TO ORDER: Call 800-541-6563 or 914-273-1800 • Fax 914-273-2106 Visit our website www.mesharpe.com AD325N PA TIMES APRIL 2004 PAGE 11 perspectiveFrederickson A COLUMN BY H. GEORGE FREDERICKSON The Seventh of Eight Letters from Oxford The Permanent Way

David Hare’s new play The Permanent There were, in a six year period following made a fortune, more John Major walked response one of the lawyers for the Way is the hottest ticket in London. It is privatization, four rail disasters that him into the f@#!ing Bank of England and bereaved says, “The bereaved know what both a documentary and a social commen- claimed 53 lives and injured hundreds. said, ‘take as much as you like. Just take they want. They want to know that what tary on what most British believe to be the Based on interviews with the survivors of it.’” They rant about the change from they have been through will not happen disastrous consequences of the privatiza- these disasters, the relatives of those who experienced railroad engineers to managers again, and that somebody will be held tion of the British railroad system in the died, police officials, railroad operators and one says, “Wanted: Manager for accountable. These two things.” The Deputy Conservative era of Margaret Thatcher and and managers, politicians, and business- Sussex County Cricket Club. Interest in Prime Minister, John Prescott, says, “We’ll John Major in the 1990s, and into the men who were involved, The Permanent cricket not essential.” At one point the work together. Nobody’s to blame.” present Labor administration of Tony Blair. Way is presented primarily in their words. chief executives of the two largest train Among the most difficult challenges Convinced that British Rail was overly Because the stage is bare, except for companies, Thames and Virgin, had a chairs, the audience focuses on the signifi- combined one year of experience in associated with disaster is to determine the expensive, poorly managed, undercapital- compensation that should go to the injured ized, and technologically out of date, the cance of the words. Behind the players rail management. and to other survivors and particularly to aim of policy makers in the early 1990s who come on and off the stage, the director uses a huge video backdrop The scene then changes to a group of key the bereaved. One bereaved mother says, was to break it into so many pieces that it players in rail privatization including a top could never be put back together again. showing trains travelling through the “When Concorde crashed, every family got British countryside, railway station official in the Treasury, a senior civil a million pounds. In one swoop they got Although the initial target was to break it servant, a senior rail executive, an invest- into 200 pieces, in the end they settled for timetable displays showing the planned the whole issue out of the way. It is not the ment banker and an experienced rail 113 buyers. Rolling stock with geographic routes of the trains that crashed, and finally money, it’s just so you don’t have to think engineer. The Treasury official refers to monopolies went to an assortment of depictions of high speed train crashes, with about it.” The audience learns that settle- companies, including Richard Branson, the rattling sound effects. British Rail in the 1980s as a basket case ments ranged from seven thousand to an particularly self-confident entrepreneur and claims that privatization is the answer. average of thirty thousand pounds. The The play opens with nine people waiting behind Virgin Air, who famously said, “If The senior civil servant points out that “the audience also learns that during much of for a train. It is clear that these are Treasury model for privatization was you can run one business you can run any this time both Railtrack, which owns the seasoned rail travellers. They talk driven by this rather theoretical view of business.” Train stations were sold to permanent way, and Jarvis, the track derisively about how they were once called competition” and “Treasury ideology.” The others. The entire track system–the maintenance company holding the primary passengers and are now called customers. investment banker makes the point that permanent way–was sold to a company contract, were experiencing record They gripe about the overall deterioration Railtrack bought the permanent way for called Railtrack, which in turn contracted breaking profits. One of the technical out most of the detailed aspects of track of rail services. They complain about the just under four pounds a share and within directors for Railtrack says, “Oh, it’s all maintenance. Always good for a quote, money that was made, and one says, two years it was selling for more than 17 former Conservative Prime Minister “Warburgs was the bank that handled the pounds a share. The senior rail executive about sub-contracting nowadays. And Harold McMillan referred to it as “selling privatization of the railways. This man says, “The thing was broken up into 113 that’s bad, they say, because so much can off the family silver.” made a fortune–no, I wouldn’t say he pieces, like beads thrown onto a table, all go wrong. Well: we do outsource. We do. to be held together by local contracts and But not the important jobs. Not manage- all in the pursuit of competition. Well, ment jobs. We sub-contract labor. I mean, competition in the railways is a great idea we’re not hiring brain surgeons. They’re in theory, hopeless in practice.” shovel pilots.” ASPA Plays an Active Role in Several The scenes then turn to bereaved parents, Near the end of the play, one of the rail police, company employees, the bereaved mothers sums things up, “I never Deputy Prime Minister John Prescott and believed in corruption before. I’m not others. Things move rapidly. Over the talking about greased palms, or bribes. I’m International course of these scenes we learn that each talking about the idea of corruption, it of the four crashes had to do with the push being in everyone’s interest–the politi- to cut corners on safety matters so as to cians, Railtrack, Jarvis–to do nothing. The Partnerships and make money, to skimp on training, to take response of ordinary people is very differ- risks in the name of efficiency. After each ent. A group of friends were in a cab disaster we hear the deputy prime minister travelling to Austen’s memorial service, Activities say, “This must never happen again. and the driver remarked on the bells Money is no object in ensuring safety on pealing out over Trafalgar Square. When the railway.” Lord Cullen conducted the he was told they were ringing for someone inquiry into the Ladbroke Grove disaster killed in the Potter’s Bar crash, the cab and referred to it as an accident, enraging driver turned off his meter. He said, ‘It’s one of the bereaved mothers. She said: the least I can do.’ They know, you see. “Ladbroke Grove wasn’t an accident. In People know. The problem with the system the signal box, they admitted, there’s an is that everyone is able to pass the buck over-ride button you can push and straight and nobody feels any responsibility.” away you close down the whole Paddington throat. But of course they Many issues of public policy and adminis- don’t. They never touch it. My view, they tration lack intense popular interest. The only seem to have two rules on the railways are central to the British way of railway; never delay the Heathrow life and the results of rail privatization are Express, it’s the golden cash cow; and the widely understood, which explains the second is: don’t kill tourists.” interest in The Permanent Way. Not everyone agrees with the anti-privatization Through the dialogue it becomes evident to perspective in The Permanent Way, but the audience that after each disaster there is everyone agrees it is a powerful evening See our web site for more information a formal inquiry headed up by a sir or a lord of theatre. on how you can participate or some other worthy. In each case they conclude that many different organizations ASPA member H. George Frederickson is and businesses were involved, that many Stene Professor of Public Administration factors were involved, that rail safety is at the University of Kansas and the author www.aspanet.org complex and that every organization of The Spirit of Public Administration. involved shares some of the blame. In E-mail: [email protected] PAGE 12 APRIL 2004 PA TIMES What is a Whistle-blower To Do? CorCornerner You recently retired from the U.S. Air officials, saying that he has made changes Force and go to work for a non-profit in response to the internal audit report. agency that works with the city’s low Beyond Service Performance: Federal auditors are still not satisfied and income housing program which is funded warn that the city may have to repay the by a federal grant. On four separate $1.4 million. The administrator claims that Community Indicators occasions over the next few months you the feds are applying ridiculous rules. The are told by the city program administrator mayor backs him. The administrator to use money from one federal grant to appears before city council and asserts that Paul D. Epstein cal systems,” such as data pay for a project that wasn’t covered by “we do not intend to follow HUD’s warehouses, geographic informa- the grant. At first you follow orders and direction at this point.” All but one member The organizers of the 2004 tion systems, and web-based user- then begin to realize that if anyone of city council praises the administrator. Community Indicators Conference customizable data reports and objected you would be vulnerable to would have been thrilled to attract maps. Still others said, “It’s not charges of misusing federal funds. So Fast forward two more years . . . a federal 150 people. Instead, over 400 about the data,” and focused on what do you do? indictment charges that the city housing packed the meeting rooms of a getting people to use information You put your objections into writing and administrator used government jobs to reap Reno Hotel from March 10-13. to advocate for change and call the regional headquarters of the U.S. thousands of dollars in gratuities for seven Practitioners and researchers from improve communities. Even many Department of Housing & Urban years. The city is required to wire transfer around the world gave their of the data nerds and technogeeks the U.S. Treasury a total of $1,402,650. Development identifying yourself as a measurement projects different acknowledged the importance of whistle-blower. In the meantime, you are What’s a whistle-blower to do? names, such as “quality of life,” indicators being used by asked to approve the expenditure of “healthy communities,” or community stakeholders. Tom $87,150 on a private residence that would Source: based on a story reported in “sustainability.” But they found Kingsley of the Urban Institute’s sell for $70,000. You resist, asserting that St. Petersburg Times, March 8, 2004:B1. community with each other as part National Neighborhood Indicators Partnership put it best, saying the federal guidelines prohibit the city from Don Menzel is ASPA’s vice president of a growing community data and technology “experts spending that much money on any low- and professor emeritus at Northern indicators movement. income housing. The program administra- should make the community their Illinois University. Unlike typical government perfor- tor complains to your boss that you are CEO” to design and run systems E-mail: [email protected] mance measures, which tend to not attentive, productive, or responsive to that will be most relevant and focus on service performance, city staff. Your boss removes you from the useful to community members. community indicators focus project. Frustrated but convinced that you mainly on conditions in a Terri Bailey of Denver’s Piton did the right thing, you quit your job and community or region that people Foundation said “community write a letter to the mayor detailing your feel are important. These social, learning should be an explicit goal” concerns about the misuse of federal health, economic, environmental, of indicators projects. Bailey funds. The mayor never responds. or physical conditions may or may described the Denver Community A few months later, HUD officials not be addressed by public Learning Network, in which admonish city officials about using low- services. Government is often the residents of poor neighborhoods income housing funds to help residents source of community conditions have “taken control of their who did not qualify. Fast forward two data, and occasionally a govern- learning agenda” by deciding issues more years–the city’s internal auditing staff ment’s performance measure (e.g., to address, how to get and use data reports to the mayor that the housing AAnn on crime, student achievement) is they need, and how to allocate administrator has issued questionable also selected by a community as funds for projects. Others, such as loans, kept poor records, and awarded non- an indicator. But community your ASPA CAP reporter and Chris competitive bids. HUD officials also warn indicators projects often go Paterson of the Green Mountain the mayor that the administrator may have EEthicsthics beyond government data to Institute in Vermont, emphasized misused $1.4 million in federal funds. The sources such as real estate indicators as an important part of mayor dismisses the criticism by HUD agencies or health care providers. community governance. MMomentoment They may also collect their own If community indicators are hot, data, as in rating physical can national indicators be far conditions of parks or neighbor- behind? Watch for a future CAP hoods, or surveying citizens’ CORNER by past CAP Chair Allen Feedback to Employees is Key perceptions of quality of life. Lomax of GAO, who addressed the Community indicators projects Reno Conference on an emerging From MANAGING DIVERSITY, pg. 10 employees, an organization should include vary in geographic scope from a National Indicators Project. neighborhood, to a city, rural questions in the interviewing process that ASPA member and CAP Fellow will glean a potential employee’s comfort district, or multi-county region that two years and receives health benefits for may cross state or national Paul D. Epstein, principal of with diversity. Managers should hire her husband. The other employee has been borders. Some community indica- Epstein and Fass Associates in employees whose attitudes are congruent in a monogamous relationship with her tors projects, such as Sustainable New York City, is a founding partner for five years and receives no such with company policy. Also, an organization Santa Monica, are run by govern- director of CAP and a 2003 benefits. This disparity may influence an may also take additional measures to show ment. More often, they are run by winner of CAP’s Harry Hatry employee’s motivation to work and may support gay rights. This can be a support a non-profit organization such as Award for Lifetime Achievement in cause them to feel resentful toward other network, hotline to report incidents of bias the Jacksonville Community Performance Measurement employees and/or the organization. and lobbying for equal benefits. Council or Truckee Meadows Practice. He is lead author of the book Results That Matter, Organizations that do not provide these Policies of nondiscrimination towards Tomorrow, the conference host, or forthcoming from Jossey-Bass, benefits risk losing their members to LGBT individuals should be introduced in by a consortium that may include focusing on community organizations that do provide same-sex the workplace, coupled with practices that public and private organizations. benefits. Further, the percentage of governance through results promote an inclusive workplace environ- Reno conferees had a wide range measurement and citizen homosexual employees seeking benefits ment. Managers have the responsibility to of interests. Some were focused on for their same-sex partners is small. engagement. ensure that the workplace is a safe and technical data issues or the latest E-mail: [email protected] Government estimates report that it is five equitable environment for all its employ- technology of “community statisti- times more costly to replace an employee ees, including homosexuals. An organiza- than to provide domestic partner benefits. tion that marginalizes some of its employ- ees will not be as productive as an organi- Reinforcing Diversity For information or items of interest related to CAP or performance management/measure- To reinforce its diversity policy, an organi- zation that acknowledges LGBT issues ment activities or if you have a related item for the CAP Corner, please contact Karen Pane, zation should provide feedback to employ- and is inclusive of all its employees. CAP Director, 1120 G Street, NW, Suite 700, Washington, DC 20005; (202) 585-4310; [email protected] or be sure to check out the “CAP Corner” on ASPA’s web site: ees who act or do not act according to the Rebecca Levin is at the Maxwell School at www.aspanet.org. company’s diversity policy. Feedback Syracuse University. should be timely and specific. When hiring PA TIMES APRIL 2004 PAGE 13

Reports on the Web W h e r e T h i n g s Reports • “Climate Change: Analysis of Two Studies of Estimated Costs of Stand Implementing the Kyoto Protocol” www.gao.gov $4 Million in Funding response, and strategy development for ran into similar access problems for blind wide emergency response. The $4 million employees. The chief contractor for that • “Community Development: Federal Available for Organizations in new funding for the Special Volunteer conversion was also SAP Public Sector Revitalization Programs Are Being Program was included in the fiscal 2004 and Education, Inc. Two blind Arkansas Implemented, but Data on the Use of to Engage Volunteers in appropriation bill signed by the President state employees filed a lawsuit, which was Tax Benefits Are Limited” Homeland Security in January. intended to prevent further use of the SAP www.gao.gov system without the necessary access The application deadline is 5 p.m., Friday, • “Food Stamp Program: Steps Have modifications. Washington, DC–The Corporation April 23. All applicants are asked to use Been Taken to Increase Participation for National and Community Service eGrants, the Corporation’s web-based As in Arkansas, prior to the installation of of Working Families, but Better is encouraging non-profit organizations application system. To see an overview of the new system, Pennsylvania employees Tracking of Efforts Is Needed” and public agencies to apply for $4 million ongoing grants and application instruc- recorded their work time and attendance, www.gao.gov in grants for projects to engage volunteers tions, visit www.nationalservice.org/ as well as leave time requests and other • “Foreign Assistance: U.S. Funding in homeland security efforts in their whatshot/notices.html. For further payroll data, on paper. That system was for Democracy-Related Programs communities. information, call the Senior Corps usable by blind employees through a (China)” www.gao.gov The grants are for projects that engage comments line at (202) 606-5000 x554 or variety of accommodations. email [email protected]. The • “International Taxation: Information volunteers, especially those age 55 and When Imagine PA becomes effective all on Federal Contractors with Offshore over, in helping communities prepare for Corporation will announce award recipi- ents this summer. employees will need to keep required time Subsidiaries” www.gao.gov) and respond to all types of emergencies and attendance information using the and disasters. The Corporation expects to computer system. Employees will need to • “Losing Our Future: How Minority make approximately 12 awards, ranging Blind Pennsylvania Employees Youth Are Being Left Behind by the track expense vouchers on the new, from $100,000 to $500,000 each. The computer system. A host of other Graduation Rate Crisis” grants will cover one year of program Sue State and Governor www.urban.org functions, including budgeting, accounting activity, but funding for a second and third Philadelphia–Three blind, Pennsylvania and procurement will be done on the • “Medicare Home Health: Payments year may be provided contingent on state employees and the National Imagine PA system. All of which will be to Freestanding Home Health performance and availability of funds. Federation of the Blind of Pennsylvania inaccessible to the state’s blind employees. Agencies More Than Covered Their filed suit against the state and its governor, “Americans are eager to serve and can The Imagine PA system is being Costs” www.gao.gov Edward Rendell, asserting that the state’s make an important contribution to implemented in “waves.” To date, a multi-million dollar computer system • Reducing Underage Drinking: A homeland security,” said David Eisner, number of agencies have begun using the upgrade recently implemented by Collective Responsibility CEO of the Corporation. “These grants will system. Additional agencies are scheduled Pennsylvania for use by all state employ- www.nap.edu strengthen the volunteer infrastructure and to use the Imagine PA system over the next engage thousands more Americans in ees is inaccessible to blind employees and, • Skills Development in Sub-Saharan several months. disaster relief and preparedness. We encour- therefore, in violation of the Americans Africa www.worldbank.org age organizations to apply for these grants with Disabilities Act (ADA). Training has already been conducted for • “Social Development in World the Imagine PA system. None of the to support more Americans getting directly In 2001 the Commonwealth of Bank Operations: Results and Way plaintiffs and no blind employee of the involved in protecting their communities.” Pennsylvania entered into a contract with Forward” www.worldbank.org Commonwealth have been able to sign up SAP Public Sector & Education, Inc. for Examples of the kinds of activities that for or participate in the training sessions • “Tax Administration: Information the purchase of a new statewide computer could be supported include engaging because they are inaccessible. on Expenses Claimed by Small volunteers to assist fire or police depart- system. These systems typically include Business Sole Proprietorships” ments; assisting in disaster response, accounting, budgeting, payroll, personnel Attorney Daniel Goldstein, a partner with www.gao.gov search and rescue, first aid, coordination of and purchasing. The contract to design the firm of Brown, Goldstein & Levy that • “Managing Intergovernmental emergency supplies, and establishing and implement the computer system over a represents both the NFB of Pennsylvania Relations for Homeland Security” communication links for relief workers; three-year period was for more than $40 and the plaintiffs in this suit, notes that in www.napawash.org organizing immunization programs; and million and is dubbed Imagine PA. the technology arena, discrimination against blind people “often begins with the educating the public on preparing for James Antonacci, Celia Fagnani, and Sue • “Mandatory Audit Firm Rotation blind being overlooked, follows with them potential disasters or terrorist attacks. Davis, each of whom works for the Study: Study Questionnaires, being told to wait and ends with them Pennsylvania state government, contend Responses, and Summary of Eligible applicants include both nonprofit being told that, while it would have been that blind workers cannot access informa- Respondents' Comments” organizations and public entities at the state inexpensive to make the system accessible tion through the new Pennsylvania www.gao.gov and local levels. The Corporation encour- in the first place, it is now far too computer system. In the new system, blind ages community groups, both faith-based expensive to fix and that they must wait • “Social Security Numbers: Private employees can only examine their payroll and secular, and organizations that have until the next edition of the software.” Sector Entities Routinely Obtain and never received Corporation funding, to information by permitting sighted individ- Use SSNs, and Laws Limit the apply or to become part of a community- uals access to what would otherwise be If successful, the suit will prohibit the state Disclosure of This Information” wide initiative in response to this notice. private and confidential. of Pennsylvania from widening the use of www.gao.gov the SAP system until it has been made “People who are blind can and do The new funding represents an expansion accessible to all potential users, including • “Transportation-Disadvantaged regularly operate computers, using screen of the Corporation’s efforts in the area of the blind. Populations: Federal Agencies Are homeland security. The Corporation’s access software that converts computer Taking Steps to Assist States and AmeriCorps and Senior Corps programs text into synthesized speech or Braille,” If you have a press release appropriate for Local Agencies in Coordinating have worked closely with the Federal says Dr. Marc Maurer, President of the “Where Things Stand,” contact Christine Transportation Services” Emergency Management Agency and the National Federation of the Blind (NFB), a McCrehin at 202-585-4313 or www.gao.gov American Red Cross for the past decade to consumer-based organization representing [email protected]. Resources respond to natural disasters. After the more than 50,000 blind persons throughout September 11 terrorist attacks, President the United States. Axelson Center Introduces New Bush asked the Corporation to devote Online Journal–The Axelson Center “Unfortunately, in choosing software that more resources to homeland security, and at North Park University has recently is incompatible with screen access the Corporation was the first federal released The Axelson Review, an programs, the state of Pennsylvania has agency to distribute grants after attacks to online journal focused on enhancing failed to remove significant communica- engage volunteers in homeland security. the performance and effectiveness of tions barriers, denying blind employees Those homeland security grants, organizations and individuals in the independent access to the state’s informa- announced in July 2002, included support nonprofit sector. Subscribe for free at tion system and ultimately undermining for 17 organizations under the www.customzines.com/axelson. blind individuals’ ability to do their jobs, Corporation’s Special Volunteer Program. all of which are in violation of the ADA,” The items listed above come from ASPA’s These 17 organizations have engaged Maurer explains. e-Newsletter ASPAnet This Week. To nearly 37,000 volunteers in the past two subscribe, contact Erik Bergrud at years in emergency response planning and In 2001, the Arkansas Administrative [email protected]. coordination, terrorism and bioterrorism Statewide Information System (AASIS) PAGE 14 APRIL 2004 PA TIMES

Presenting New Members ASPA welcomes the following new members in the month of February 2004. Please note: members rejoining ASPA are not included on this list.

Roxanne R. Auge Alaska Felicia Stovall Georgia Daniel Corle National Cap. Area Sheldon Gen SF Bay Area Robert Bigando Arizona Michael Waschak Georgia Gretchen Crowson National Cap. Area Robin Whittaker-Martin SF Bay Area Patrick C. Hamblin Arizona Christopher Zirkelbach Georgia Meredith H. DiMola National Cap. Area Lawrence Ziff SF Bay Area Fitzhugh Laurel Arizona Efrem Crenshaw Gold Coast Daniel Fiorino National Cap. Area George Miller San Joaquin Valley Paula C. Moore Arizona Iliana Mizinova Gold Coast Veronica R. Gilbert National Cap. Area Natalie Viers South Carolina Katherine Proctor Arizona Andrew Creager Greater Akron Craig Jones National Cap. Area Patrick Ellis South Florida Rhonda Van Dyke Arizona Shelia M. Smith Greater Akron Ty Mitchell National Cap. Area Nancy Finisse South Florida Virginia L. Baughn Arkansas Kim Croom Greater Birmingham Brooks Rainwater National Cap. Area Anita L. Gibboney South Florida Gregory L. Boettcher Arkansas Hendrix Jennifer Greater Birmingham Erika Ruiz National Cap. Area John Marsh, II South Florida Carline A. Ford Arkansas Mary Taylor Greater Birmingham Christina Wesson National Cap. Area Stephen Pierce South Florida Kenneth N. Hansen Arkansas Lynn Walker Greater Birmingham Katherine Younker National Cap. Area Tara C. Smith South Florida Burl E. Herring Arkansas Amanda Bennett Greater Cincinnati Kary B. Bledsoe Nebraska Peter Koelling South Texas Tenesha J. Jones-Isum Arkansas David L. House, II Greater Cincinnati LYDIA JOHNSON Nebraska James J. McCutcheon South Texas Kathryn R. Keatts Arkansas Ed Cullumber Greater Kansas City Maria Alonso New Jersey Robert Bigando Southern Arizona Nikki Paxton Arkansas Janet Cox Hampton Roads Elisabeth Hutchins New Jersey Denise R. Vienne Southern Colorado Latasha T. Thomas Arkansas Lindsay Kennedy Hampton Roads Matthew Melchionda New Jersey Deborah Balser St. Louis Metropolitan Kathleen M. Velek Arkansas Marcia A. McGill Hampton Roads Nadia S. Chowdhury New York Metropolitan Jillian G. Jones St. Louis Metropolitan Hae Gyoeng Cha At Large Member Marla Vieira Indiana Gwellodne A. FfrenchNew York Metropolitan Crystal Weber St. Louis Metropolitan Stokes Deanna At Large Member Kyle Cox Inland Northwest Antoine Lovell New York Metropolitan Jennifer Dye Suncoast Brandon Haynes At Large Member Heungsuk Choi Intl. Elec. Member Kendra Mathias New York Metropolitan John Seery Suncoast Tim McClung At Large Member Michel Ehrenhard Intl. Elec. Member Rebecca Ore New York Metropolitan Maria-Elena Augustin Univ. Central Florida Cory W. Mehan At Large Member Vache Gabrielyan Intl. Elec. Member Lea R. Policoff New York Metropolitan Shalimar Lane Univ. Central Florida John A. O'Dell At Large Member Mosalanyane Mosala Intl. Elec. Member Jose Rogers New York Metropolitan Tisha L. Boyd USC LA Affiliate Carmon Roberts At Large Member Luis Camilo Ortigueira Harpreet Walia New York Metropolitan Stephen Guine USC LA Affiliate Brook Smith At Large Member Sánchez Intl. Elec. Member Amir Webb New York Metropolitan Monica Iriarte USC LA Affiliate Jennifer Holmquist Centex Cesarina Rejante Intl. Elec. Member Denise Williams New York Metropolitan David Ready USC LA Affiliate Nina Lester Centex Daniel Melton Kansas Demian Wyma New York Metropolitan Angela M. Tong USC LA Affiliate William Manno Centex Mark A. McKinney Kentucky Jessica Jackson North Florida Andrew Brown Utah Trong Phan Centex Santana Garcia Las Vegas John Woods, II North Florida Robert Forbis Utah Catherine Terrell Centex Salome Kapella Las Vegas Paige McFall North Texas Justin Earl Roderick Utah Alycia Tretta Centex Joy H. Shalmy Las Vegas Kelly G. Stafford North Texas Christopher W. Cummings Vermont Douglas Whitworth Centex Mara R. Weber Las Vegas Jessica Bragg Northeast Ohio Regional Elizabeth R. Demers Vermont Celestine Pearman Central California Shannon E. West Las Vegas Margaret Mazur Northeast Ohio Regional Molly E. Hooker Vermont Cindy Haynes Central Florida Kerry D.I Pryce Long Island Jeffrey Sugalski Northeast Ohio Regional Michelle Penca Vermont Alphonso Jefferson Central Florida Keith Rang Long Island Robert Langol Northeast Pennsylvania Richard Crouse Virginia Colin Schlossman Central Florida Mahabat Baimyrzaeva LA Metro Area Ramona Denise Smith Northern New Jersey Douglas Rueff Virginia Michelle Peltier Central Illinois Delores Brown LA Metro Area Craig S. Gerhart Northern Virginia Alexander R. Dawoody West Michigan John P. Swinford Central Illinois Joy DeVoe LA Metro Area Tia M. Gonzalez Northern Virginia Diane Michelle Kimoto West Michigan Christopher P. Morley Central New York Michael S. Eagleson LA Metro Area Kimberly Jessup Northern Virginia Nan Schichtel West Michigan Dan G. Trif Central Ohio Stephen Guine LA Metro Area Zeno Lantos Northern Virginia KatrinaBeth Goehner West Virginia Stefanie Leak Central Piedmont Danielle M. Jenkins LA Metro Area Brian Wallenhorst Northern Virginia Patrick Frantz Western North Carolina Emil Khoury Chapter Dues Marviana Jones LA Metro Area Margaret Mazur Northwest Ohio Robert Rennier Western North Carolina Ernest Gomez Chicago Illinois Danika Stubblefield LA Metro Area Alison Richardson Northwest Ohio Emil Khoury Chicago Illinois Demian Wyma LA Metro Area Richard Schwable Northwest Ohio Joshua Price Chicago Illinois Roxanne Brock Louisiana Georgette Hendricksen Oklahoma Selena Smith Chicago Illinois Keith Rang Lower Hudson Valley Lisa E. John Oklahoma Amy Lieb Colorado Sarah Brice Maryland Andrew Fine Orange County Carrie Vibert Connecticut William Riebel Maryland Monica Iriarte Orange County Amir Webb Connecticut Johanna E. Beers Massachusetts Mary May Oregon Teressa Kennedy Detroit MetroArea Tammy Cunningham Massachusetts Robin Whittaker-Martin Oregon Regina A. Keskes Detroit MetroArea Jennifer H. Feder Massachusetts Carol L. Brown OR/SW Washington Tamika Washington Detroit MetroArea Mark MacKenzie Massachusetts Donna Elander OR/SW Washington James Wickman, III Detroit MetroArea Anuja Mathur Massachusetts Walter G. Ellis OR/SW Washington Sheryl Coleman East Tennessee Shukri Rabadi Massachusetts David Erxleben OR/SW Washington Corey Johns East Tennessee Phyllis Fickling Memphis/Mid South Richard D. Margerum OR/SW Washington Kathryn L. Johnston Eastern North Carolina Filbert F. Ojok Memphis/Mid South Mary May OR/SW Washington Sarah O'Keef Eastern North Carolina David L. House, II Miami Valley Robyn Pierce OR/SW Washington Deborah A. Botch Empire State Cap. Area Regina A. Keskes Michigan Capital Johnson Stacey OR/SW Washington Todd J. Seeberger Empire State Cap. Area Paula Sawyer Michigan Capital Karen Whisler OR/SW Washington Wendy Vogel Empire State Cap. Area Joseph Ayers Minnesota Patrick Frantz Piedmont Triad Caroline Wise Empire State Cap. Area Eser Hendricks Minnesota Richelle A. Hansen Piedmont Triad Linda Claycamp Evergreen Emily Johnson Minnesota Lingling Zhang Pittsburgh Area Jane E. Decker Evergreen Gerald Andrews Emison Mississippi Mr. William N. Flagler, Jr. Research Triangle Flavia A. Lagrange Evergreen George Miller Monterey Bay California Andrea Royster Research Triangle Christopher McQueen Evergreen Patrick Demerath Montgomery Area Minnie L. Truax Research Triangle Erin Weiss Evergreen Rachel W. Dickinson Montgomery Area Spencer Maguire Rhode Island Caroline Wise Evergreen Robert N. Harrison Montgomery Area Moses P. Saygbe, Jr. Rhode Island Jenifer Young Evergreen Deidre Murray Montgomery Area William Leach Sacramento Keisha Frasier Georgia Mark Nelson Montgomery Area Andrea Price-Stogsdill Sacramento Bonnie Naugle Georgia Jennifer C. Symonds Montgomery Area Dan P. Coffer San Diego Advancing excellence Robert Rennier Georgia Raymond Zaworski Montgomery Area Monica Iriarte San Diego in public service . . . Amanda Sloan Georgia Robin Alexander National Cap. Area H. J. Copeland SF Bay Area PA TIMES APRIL 2004 PAGE 15

INSIDE:

President 16 Executive Director 17 Chapter & Section News 20 ASPAAdvancing TIMES excellence in public service. . . Recruiter 26 Donna Shalala Opens a Very Successful ASPA Conference in Portland, OR

From ASPA CONFERENCE, pg. 1 “How Will e-Government Affect Governance?”, conference attendees were kept busy from morning until Service,” Shalala gave what was widely evening each day. lauded as the best session of the confer- ence. Please watch in next month’s issue The first day of ASPA’s conference of PA TIMES for a reprint of this continued its charged, event-filled spectacular speech. promise with a plenary session involving former governors of Oregon discussing Sunday was also the beginning of the federal-state relations, an awards session charged and event-filled ceremony and opening reception to schedule of the three-day conference. welcome attendees. With anywhere from 16 to 19 panels and roundtables running concurrently, Barbara Roberts and Victor G. Atiyeh, ASPA’s annual conference delivered on both former governors of Oregon partic- its promise of something for everyone, ipated in an enlightening and frank whether public manager, scholar or plenary discussion centered around student. With session tracks ranging federal-state relations. Both discussed from Fiscal Crises, Globalization and the uniqueness of Oregon’s vast citizen Governance, Homeland Security, Human participation in several initiatives and Capital, Managing Natural Resources the difficulty they each experienced in and Sustainable Development, procuring promised monies from the Managing Social Services, Public federal government. Administration Theory, State/Local/Regional Governance, Third Following this plenary, ASPA hosted an Party Governance, Technology and award ceremony with opening remarks Management, Managing the Future and presented by Charles Moose, former police chief for Portland and our annual Founders’ Forum; and Montgomery County, MD, and author of session topics like “Development in a Photo by Alan Weiner Three Weeks in October: The Manhunt Globalized World: Perspectives on University of Miami President and Former HHS Secretary Donna Shalala opened ASPA’s conference with for the Serial Sniper, chronicling the Emerging Leadership and Management famous cases in the Washington, DC what was widely lauded as the best session of the conference, discussing ethics and integrity in public Innovations,” “Transforming Homeland service. Check next month’s PA TIMES for a reprint of that speech. Security and Disaster Management,” and See ASPA CONFERENCE, pg. 16

Check out ASPA’s New Society Hires New Executive Director International Washington, DC–For only the ninth time She will replace ASPA’s current executive in ASPA’s 65-year history, the national director Mary Hamilton, who has served Partnerships council has chosen a new executive the organization for seven years. Hamilton director to lead the activities of the has chosen to begin a new phase in her and Activities national office in Washington, DC. public service career by becoming senior executive in residence at the University of Antoinette Samuel, former chief executive Nebraska at Omaha. officer of the Employee Assistance Professionals Association (EAPA), chosen “ASPA has been an amazing experience by unanimous vote of the National for me,” said Hamilton after makng her Council, will begin her tenure at ASPA in announcement to ASPA staff, officers and June of this year. National Council members. “I appreciate all of the wonderful support and the A Certified Association Executive (CAE), lasting friendships that I’ve made over the Samuel earned her MPA from Texas years. I look forward to working with Southern University. Prior to her employ- ASPA on both the local and national levels ment at EAPA she was executive director in the future.” of the National Association of Black “Mary will be a hard act to follow, but Journalists and before that director of the staff are looking forward to working with Education and Information Resources Toni,” says Christine McCrehin, ASPA Center at the National League of Cities. Antoinette Samuel, former chief executive communications director. “Her knowledge www.aspanet.org officer of the Employee Assistance Samuel began her professional career in of, and experience with, assoications will Professionals Association (EAPA), will assume the public service, working seven years for give a fresh perspective on where ASPA is now and where staff, officers and the duties of ASPA executive director this June. the City of Houston and then five years for Prince George's County, MD. members can take it from here.” PAGE 16 APRIL 2004 PA TIMES

Cheryle Broom PRESIDENT’S COLUMN Moving Forward Strategically

Greetings fellow and practice. Members have repeatedly service. The 2005 National Conference Redesign of the ASPA Web site as a major ASPA Members: expressed interest in expanding ASPA’s Management Team has established portal for public administrators will influence on public policy issues. We have enhance our ability to achieve this March was a high objectives to increase continuing education established an Issues Forum Action Team opportunities for our general membership, important goal as will the implementation point for ASPA with under the Capacity Steering Group to of our multi-phased marketing plan. The the successes of the 2004 National and to develop programs to engage new develop a model for engaging members and mid-level public administrator Performance Steering Group is also evaluat- Conference, the COMPA Annual interested in addressing critical public ing a proposal to coordinate our interna- Conference and the Milwaukee Chapter audiences. The Pride Steering Group will service/administration policy issues. carry forward on an oral history project tional memoranda of agreements (MOUs) Conference. Each of these events that foster global communications. demonstrates ASPA’s effectiveness in The Center for Accountability and with ASPA luminaries. advancing excellence in, and linking Performance (CAP) has initiated Goal 3: Foster inclusive communications Goal 4: Find ways to enable those who people committed to, public service. planning for an international symposium serve the public to be current and effective. among those who serve the public.Our Sincere thanks to all those who contributed on performance management and Journals are an important benefit to our society has nearly 10,000 members whose to ASPA’s accomplishments during the seeks additional participants who are ASPA members who belong to sections. diverse interests and dispersed geographic past year under the excellent leadership interested in pursuing the research agenda Thus, our Publications Committee is locations add complexity to effective of President Walter Broadnax, and to presented in CAP/ASPA’s publication reviewing 11 of the section journals this communication within the Society. ASPA staff for their diligence on behalf Meeting the Challenges of Performance- year in an effort to provide assistance to Recognizing that increasing participation of the Society. Oriented Government. section leaders in resolving quality, of more ASPA members is a key factor in financial or distribution challenges. As we build upon the solid foundation We will continue to recognize the successfully achieving our goals, we established in our new strategic plan, I am exemplary achievements of those in the formed a Chapter Relations Action Team As mentioned under Goal 2, a continuing pleased to report on several strategies that public administration field by strengthen- to focus on improved communications educational component is an emphasis in are being pursued to move the Society ing our awards programs. with our 110 chapters. Providing chapter developing the 2005 national conference forward in the year ahead. Goal 2: Be a catalyst to enhance the scope consultants or mentors is one of several program. The conference program co-chairs Goal 1: Be a recognized voice for issues and quality of resources and the proposals the Action Team is considering and values in public policy, management knowledge base in the field of public to promote improved communications. See PRESIDENT’S COLUMN, pg. 17 Conference Closes with Passing of Gavel to New President and Council

From ASPA CONFERENCE, pg. 15 Section for Women in Public Administration (SWPA) Leaders: Honoring the Past; Celebrating the area. After the remarks by Moose, ASPA Future.”The session featured four SWPA took pride in presenting some its most members–Mary Ellen Guy, Naomi Lynn, prestigious awards, including the inaugural Christine G. Springer and Anne Swafford– International Public Administration Award. who are also past presidents of national This award honors a distinguished foreign ASPA. Their discussions centered on how scholar or practitioner for significant far women have come in ASPA and in the contributions to public administration in workforce and how far there still is to go. other nations. Oscar Oszlak, Centro de Desarrollo y Asistencia TÈcnica en The day closed with a top notch plenary TecnologÌa para la OrganizaciÛn P˙blica, session titled “A Conversation with the Buenos Aires, Argentina, was the recipient. NASA Administrator Sean O’Keefe.” ASPA members Howard McCurdy and The evening was capped by a reception Harry Lambright engaged O’Keefe in with the theme “A Taste of Portland,” conversation about what he faces daily as a featuring signature dishes, wines and professional public administrator in charge microbrews from Portland and the of NASA. surrounding area. Mingling with old and Tuesday brought the final day of the new aquaintances while enjoying the Photo by Alan Weiner beautiful views of the Columbia River conference. Still packed with panels and roundtables, the day was nonetheless a bit L to R: NAPA President C. Morgan Kinghorn; NPSA winner City Manager, Peekskill, NY, Daniel from the decks surrounding the room were Fitzpatrick; Keeper of the Flame Award winner John G. Stone, III; ASPA President Walter Broadnax; a perfect ending to an educational and slower paced as everyone felt the end of this unique learning experience drawing NPSA winner Secretary of Education and the Arts, WV, Kay Goodwin; Keeper of the Flame Award energy-filled day. near. Highlights included the Donald C. winner Phillip J. Rutledge; NPSA winner Deputy Director of Compliance and Consumer Portection Monday began bright and early, with Stone Lecture given by Indiana University Division of Supervision and Consumer Protection, FDIC Donna Gambrell; NPSA winner Director, concurrent sessions starting at 8am. President Adam Herbert and the second Department of Human Services, OK, Howard Hendrick and Chair, NPSA Executive Committee and Highlights of the day included the annual Gloria H. Nordin Social Equity Selection Committee Rosslyn S. Kleeman. National Public Service Awards (NPSA) Award Luncheon. Ceremony and Luncheon hosted annually Introduced by ASPA President and by ASPA and the National Academy of stayed in Portland for Wednesday’s introduced the incoming members from President of Clark Atlanta University Public Administration (NAPA) and National Council meeting to discuss their Districts and the meeting continued Walter Broadnax and with opening Society business. The meeting began with by discussing ongoing and new business. honoring the contributions of public remarks by Portland State University service practitioners across all sectors of the current Council under President Walter (Check the June issue of PA TIMES for a President Daniel O. Bernstine, Adam Broadnax hiring, under unanimous vote, list of action items from both sessions of government who make outstanding contri- Herbert was another of the esteemed butions and whose accomplishments can Antoinette Samuel as ASPA’s new the Council meeting.) speakers that ASPA was privileged to host executive director. Samuel will take over be viewed as models of public service at the conference. Buoyed by another successful conference, within and outside the work environment. for Mary Hamilton, leaving ASPA to join ASPA looks forward to the next one in This year’s recipients were once again The second annual Gloria H. Nordin the faculty at the University of stellar in their accomplishments and Social Equity Award, which recognizes a Nebraska–Omaha, in June of this year. Milwaukee, WI, April 2-5, 2005. With a commitment to public service. public administrator’s distinguished contri- (See related article page 15). theme of “Advancing Public Service butions toward achieving fairness, justice Performance Innovations in Research and After completion of the discussion of One of ASPA’s most active sections, the and equality in governance, was given to Practice” the next conference promises to current and ongoing initiatives, Broadnax Section for Women in Public Malcolm J. Costa, president/CEO, Akron be just as good as the last! Proposals are then passed the gavel to ASPA’s new Administration (SWPA), celebrated its Community Summit Action, Inc. now being accepted (www.aspanet.org) 20th anniversary on Monday with a president for the 2004-05 year, Cheryle with a deadline of June 21, 2004. session titled “A Conversation with ASPA’s National Council and officers Broom. Outgoing Council members PAGE 16 APRIL 2004 PA TIMES

Cheryle Broom PRESIDENT’S COLUMN Moving Forward Strategically

Greetings fellow and practice. Members have repeatedly service. The 2005 National Conference Redesign of the ASPA Web site as a major ASPA Members: expressed interest in expanding ASPA’s Management Team has established portal for public administrators will influence on public policy issues. We have enhance our ability to achieve this March was a high objectives to increase continuing education established an Issues Forum Action Team opportunities for our general membership, important goal as will the implementation point for ASPA with under the Capacity Steering Group to of our multi-phased marketing plan. The the successes of the 2004 National and to develop programs to engage new develop a model for engaging members and mid-level public administrator Performance Steering Group is also Conference, the COMPA Annual interested in addressing critical public evaluating a proposal to coordinate our Conference and the Milwaukee Chapter audiences. The Pride Steering Group will service/administration policy issues. carry forward on an oral history project international memoranda of agreements Conference. Each of these events (MOUs) that foster global communications. demonstrates ASPA’s effectiveness in The Center for Accountability and with ASPA luminaries. advancing excellence in, and linking Performance (CAP) has initiated Goal 3: Foster inclusive communications Goal 4: Find ways to enable those who people committed to, public service. planning for an international symposium serve the public to be current and effective. among those who serve the public.Our Sincere thanks to all those who contributed on performance management and Journals are an important benefit to our society has nearly 10,000 members whose to ASPA’s accomplishments during the seeks additional participants who are ASPA members who belong to sections. diverse interests and dispersed geographic past year under the excellent leadership interested in pursuing the research agenda Thus, our Publications Committee is locations add complexity to effective of President Walter Broadnax, and to presented in CAP/ASPA’s publication reviewing 11 of the section journals this communication within the Society. ASPA staff for their diligence on behalf Meeting the Challenges of Performance- year in an effort to provide assistance to Recognizing that increasing participation of the Society. Oriented Government. section leaders in resolving quality, of more ASPA members is a key factor in financial or distribution challenges. As we build upon the solid foundation We will continue to recognize the successfully achieving our goals, we established in our new strategic plan, I am exemplary achievements of those in the formed a Chapter Relations Action Team As mentioned under Goal 2, a continuing pleased to report on several strategies that public administration field by strengthen- to focus on improved communications educational component is an emphasis in are being pursued to move the Society ing our awards programs. with our 110 chapters. Providing chapter developing the 2005 national conference forward in the year ahead. Goal 2: Be a catalyst to enhance the scope consultants or mentors is one of several program. The conference program co-chairs Goal 1: Be a recognized voice for issues and quality of resources and the proposals the Action Team is considering and values in public policy, management knowledge base in the field of public to promote improved communications. See PRESIDENT’S COLUMN, pg. 17 Conference Closes with Passing of Gavel to New President and Council

From ASPA CONFERENCE, pg. 15 Section for Women in Public Administration (SWPA) Leaders: Honoring the Past; Celebrating the area. After the remarks by Moose, ASPA Future.”The session featured four SWPA took pride in presenting some its most members–Mary Ellen Guy, Naomi Lynn, prestigious awards, including the inaugural Christine G. Springer and Anne Swafford– International Public Administration Award. who are also past presidents of national This award honors a distinguished foreign ASPA. Their discussions centered on how scholar or practitioner for significant far women have come in ASPA and in the contributions to public administration in workforce and how far there still is to go. other nations. Oscar Oszlak, Centro de Desarrollo y Asistencia TÈcnica en The day closed with a top notch plenary TecnologÌa para la OrganizaciÛn P˙blica, session titled “A Conversation with the Buenos Aires, Argentina, was the recipient. NASA Administrator Sean O’Keefe.” ASPA members Howard McCurdy and The evening was capped by a reception Harry Lambright engaged O’Keefe in with the theme “A Taste of Portland,” conversation about what he faces daily as a featuring signature dishes, wines and professional public administrator in charge microbrews from Portland and the of NASA. surrounding area. Mingling with old and Tuesday brought the final day of the new aquaintances while enjoying the Photo by Alan Weiner beautiful views of the Columbia River conference. Still packed with panels and roundtables, the day was nonetheless a bit L to R: NAPA President C. Morgan Kinghorn; NPSA winner City Manager, Peekskill, NY, Daniel from the decks surrounding the room were Fitzpatrick; Keeper of the Flame Award winner John G. Stone, III; ASPA President Walter Broadnax; a perfect ending to an educational and slower paced as everyone felt the end of this unique learning experience drawing NPSA winner Secretary of Education and the Arts, WV, Kay Goodwin; Keeper of the Flame Award energy-filled day. near. Highlights included the Donald C. winner Phillip J. Rutledge; NPSA winner Deputy Director of Compliance and Consumer Portection Monday began bright and early, with Stone Lecture given by Indiana University Division of Supervision and Consumer Protection, FDIC Donna Gambrell; NPSA winner Director, concurrent sessions starting at 8am. President Adam Herbert and the second Department of Human Services, OK, Howard Hendrick and Chair, NPSA Executive Committee and Highlights of the day included the annual Gloria H. Nordin Social Equity Selection Committee Rosslyn S. Kleeman. National Public Service Awards (NPSA) Award Luncheon. Ceremony and Luncheon hosted annually Introduced by ASPA President and by ASPA and the National Academy of stayed in Portland for Wednesday’s introduced the incoming members from President of Clark Atlanta University Public Administration (NAPA) and National Council meeting to discuss their Districts and the meeting continued Walter Broadnax and with opening Society business. The meeting began with by discussing ongoing and new business. honoring the contributions of public remarks by Portland State University service practitioners across all sectors of the current Council under President Walter (Check the June issue of PA TIMES for a President Daniel O. Bernstine, Adam Broadnax hiring, under unanimous vote, list of action items from both sessions of government who make outstanding contri- Herbert was another of the esteemed butions and whose accomplishments can Antoinette Samuel as ASPA’s new the Council meeting.) speakers that ASPA was privileged to host executive director. Samuel will take over be viewed as models of public service at the conference. Buoyed by another successful conference, within and outside the work environment. for Mary Hamilton, leaving ASPA to join ASPA looks forward to the next one in This year’s recipients were once again The second annual Gloria H. Nordin the faculty at the University of stellar in their accomplishments and Social Equity Award, which recognizes a Nebraska–Omaha, in June of this year. Milwaukee, WI, April 2-5, 2005. With a commitment to public service. public administrator’s distinguished contri- (See related article page 15). theme of “Advancing Public Service butions toward achieving fairness, justice Performance Innovations in Research and After completion of the discussion of One of ASPA’s most active sections, the and equality in governance, was given to Practice” the next conference promises to current and ongoing initiatives, Broadnax Section for Women in Public Malcolm J. Costa, president/CEO, Akron be just as good as the last! Proposals are then passed the gavel to ASPA’s new Administration (SWPA), celebrated its Community Summit Action, Inc. now being accepted (www.aspanet.org) 20th anniversary on Monday with a president for the 2004-05 year, Cheryle with a deadline of June 21, 2004. session titled “A Conversation with ASPA’s National Council and officers Broom. Outgoing Council members PA TIMES APRIL 2004 PAGE 17

President Broom Looks Forward from the to Exciting and Challenging Year EXECUTIVE DIRECTOR

From PRESIDENT’S COLUMN, pg. 16 succession planning is crucial to success- ful transitions between our seasoned and new leaders who will ensure the future of 2003-04 End-of-Year and track chairs are also creating more public service–and our Society. The opportunities for ASPA members to share Capacity Steering Group plans to work innovations in theory, research and actively with the National Young Report on State of ASPA practice with a focus on public perfor- Professionals Forum to develop an ASPA mance, management and accountability. succession plan. Walter Broadnax, Mary R. Hamilton as well as The Public Manager and Goal 5: Grow the society membership What are your thoughts about these Congressional Quarterly’s CQ Politics and ensure its financial viability. Each of strategies? You are invited to share your In lieu of my usual column this month, Daily daily e-newsletter. the above strategies should ensure more ideas for achieving ASPA goals (e-mail engagement in and support of our below is a summary of the End of Year • An ASPA partnership with eCivis addresses for committee chairs are Report for 2003-2004 provided by Society. In addition, the Development available at www.aspanet.org/leadership). provides ASPA members with a 10 Subcommittee has an ambitious agenda outgoing President Walter Broadnax and I percent discount on a subscription to Your active involvement is also needed at the March 31 meeting of ASPA’s to increase our financial resources while to implement our strategic initiatives, as Grants Locator, a web-based research and the Finance Committee is evaluating National Council. If you would like a well as maintain our traditional programs notification system of federal, select state, ASPA revenues and expenditures to copy of the full report, go to and services. and foundation grants for local govern- determine how to allocate resources www.aspanet.org and click on “ASPA ments/ special districts/non-profits. more strategically to achieve these five We have an exciting and challenging releases end of year report” under “What’s goals. Implementation of a marketing year ahead of us. I look forward to New.” You can also obtain a copy by • ASPA is also offering a 60 percent plan is another key component for working with you in moving ASPA contacting ASPA’s Office Manager, discount on a subscription to the online securing financial viability. forward strategically. Pharelda Scott at 202-585-4311 or Social Science and Public Policy [email protected]. GrantLink database. GrantLink provides In a February 2002 PA TIMES article, I Cheryle access to information on hundreds of identified advancing the future of the This report reflects our assessment of research grants. public service as a priority. Adequate [email protected] progress since March 2003 on each of the strategic plan goals and objectives in the • Web site Integration–Integration of “old” strategic plan–the plan approved in ASPA’s web site with the ASPA member- December 1998. This will be the last ship database is proceeding. Staff have report measuring progress against that reviewed and tested the web site’s new strategic plan. With the beginning of “E-Communities” module, which will Cheryle Broom’s presidency in April of provide a web page to every chapter, this year, the new strategic plan (approved section and governing board. Each ASPA in November 2003) will be in effect, and entity will also be entitled to an online Read PA TIMES and PAR Online the five goals in that plan will replace the document sharing area, a threaded Visit the ASPA web site today at three goals in the old plan. discussion area and member-only roster We believe the National Council and access. The anticipated launch date for www.aspanet.org ASPA leadership should be very proud of the integrated web site is June 14, 2004. the new strategic plan. We began the These and many more accomplishments, process of revising the strategic plan as well as challenges, are detailed in the under former President Glen Cope’s end of year report. A summary of leadership in March 2002. Our timeline accomplishments during the past year by called for planning meetings at the 2002 strategic plan goal follows. midyear meetings and the 2003 confer- ence, approval of mission, vision, guiding Goal 1–Performance: ASPA is improving principles and goals at the March 2003 the effectiveness of democratic governance Council meeting, and selecting priority by positively influencing public policy and strategies at the 2003 midyear Council management and the ethical performance of meeting. Throughout the process, the public service worldwide. planning team requested and received input from ASPA members, chapters, Objective 1.1: Support managing for sections. Together we not only made all of results. We estimate this objective as PA TIMES our deadlines, we produced an inspired about 70 percent accomplished, up 10 PA TIMES readers are and inspiring plan! percent from last year. The “old” plan, adopted by the Council in • ASPA’s Center for Accountability and readers interested in issues and December 1998, provided a very helpful Performance (CAP) continues to take the focus for ASPA efforts from 1999 to the lead in this area in spite of the fact that events that shape public present. As a Society, we have made a lot they did not have a staff director for of progress toward achieving the three most of 2003. They now have a part- believe in service in both the United goals in that plan. The end of year report time director, Karen Pane, who is based States and abroad. details that progress. in Detroit and has excellent experience In this summary, we want to highlight in performance management at the the power accomplishments during the past year. In federal level. E-mail what you’ve seen, spite of a recession that has negatively • CAP’s monthly electronic newsletter, read or heard to: impacted ASPA’s finances and resources, PM CAPtions, has 1,035 subscribers, up we have been able to add to the benefits for more than 200 since March. Of ASPA’s of public [email protected] ASPA members. Here are a few highlights: nine e-newsletters, its subscription base • One of the most exciting new benefits is is experiencing the second highest or call 202-585-4313. the ability for ASPA members to access, percentage of growth. service. search, download, print from all volumes • CAP continued to build a network of of Public Administration Review (PAR) collaboration with other public sector back to 1940, because all of the issues of ‘good government’ organizations in order PAR have been digitized through a to establish ASPA as a portal for informa- program known as JSTOR. tion on managing for results in the public • In addition, ASPA members can sector and in order to be able to have now obtain discounts on three more impact on policies and programs. excellent publications: ASPA’s own journal on public ethics, Public Integrity, See END-OF-YEAR REPORT, pg. 21 PAGE 18 APRIL 2004 PA TIMES ASPA in Brief

ASPA Members Can Now ASPA Announces 2003-4 which government serves the people and ASPA Staff how government services make life better Access Online Every PAR National Award Winners for all of us. Please let us know if your chapter/section plans on hosting an event Contact Article Ever Written ASPA has posted on its web site a list of during Public Service Recognition Week. individuals and organizations that will be Earlier this month, ASPA members gained recognized in March during the Society's ASPA Offers Members online access to all the back issues of 2004 National Conference. Oscar Oszlak Information Public Administration Review (PAR) of the Buenos Aires-based Centro de Additional Benefits through a new partnership with JSTOR. Desarrollo y Asistencia Técnica en This new service will enable ASPA Tecnología para la Organización Pública ASPA members are eligible to receive members to search back issues from 1940- will receive the Society's inaugural discounts for the following publications, Mary Hamilton 1999. Issues from 2000-present have been International Public Administration Award. services and conferences: available online for some time. ASPA Executive Director URL: http://www.aspanet.org/awards/ Publications members can access PAR by following 2004winners.html these instructions: • CQ Politics Daily–$100 discount [email protected] • Visit http://www.aspaonline.org ASPA Develops New • Public Integrity–$30 discount (annual (202) 585-4307 subscription) • Click on the Login tab, enter your login Newsletter for UNPAN and password (if you have never logged in • The Public Manager–$16 discount Erik Bergrud Since receiving an invitation to join the (annual subscription) previously, use your ASPA ID# as both Senior Director of Chapter, Section your login and password) and sign on. United Nations Online Network in Public Administration and Finance (UNPAN) in Services and e-Organization Development • To access articles published from 1940- 2001, ASPA, the lone U.S.-based partner, • Grants Locator–10% discount 1999, click on the PAR Issues: 1940-1999 has been an active participant. In [email protected] • Social Science and Public Policy (JSTOR) link. You will then be transported November, ASPA took another important GrantLink–60% discount to the JSTOR web site. step in fostering international collabora- (816) 891-2490 tion by editing and producing the • To access articles published since 2000, Conferences inaugural issue of UNPAN Newsletter, a click on the PAR Issues: 2000-present Patricia Yearwood quarterly electronic publication highlight- • ICCA 2004 (June 10-11)–10%+ discount link. You will be automatically ing recent accomplishments of UNPAN on conference registration Senior Director of Member Services transported to the Blackwell Synergy web partner organizations. ASPA published the • World Future Society 2004 Annual site. Once you arrive at that site, you need and Database Management second issue on January 30. Meeting (July 31-August 2)–registration at not reenter your login and password. the Member rate [email protected] Individual issues of PAR are listed in URL: http://www.unpan.org/discover- reverse chronological order. newsletter.asp Visit http://www.aspanet.org/about/ newben- (202) 585-4309 efits.html for additional information. ASPA Mails Chapter Rebate CPAS and ASPA Will Organize SECM Publishes Christine Jewett McCrehin Checks, Awaits Reporting 2nd Sino-US International Electronic Newsletter Director of Communications Forms Conference for Public With the assistance of ASPA Senior [email protected] Last month, ASPA mailed rebate checks to Administration Director Erik Bergrud, the Section on (202) 585-4313 “compliant chapters” based on their total Emergency and Crisis Management membership. Chapters are deemed to be The School of Public Administration of the Renmin University of China (RUC), (SECM) published on March 16 the in compliance if a) they have submitted Spring 2004 issue of their newsletter, Darryl Townsend their annual financial statement and officer the Chinese Public Administration Society and the American Society for Public Emergency Management Dispatch, in list and b) all their officers are current Director of Finance Administration will organize the 2nd Sino- electronic format. ASPA members. For your convenience, US International Conference for Public URL: [email protected] ASPA has posted the reporting forms on Administration in Beijing, P.R. China, its web site. You can either return them http://unpan1.un.org/intradoc/groups/publi (202) 585-4308 from May 24-25, 2004. The conference c/documents/aspa/unpan015386.html via mail or fax or submit them directly will take place at the Run Run Shaw online. If you have any questions or if Conference Center at RUC. The Host Leslie Fain you believe your chapter was listed here in Institute is the School of Public ASPA Builds Archive for error, please contact Erik Bergrud at Administration (RUC), and the Organizing Section Newsletters Conference Coordinator [email protected] or (816) 891-2490. Institutes are: the Chinese Public [email protected] URL: http://www.aspanet.org/chapters/ Administration Society (CPAS), the In conjunction with the United Nations American Society for Public Online Network in Public Administration toolbox.html (202) 585-4304 Administration (ASPA), the Graduate and Finance (UNPAN), ASPA has ASPA To Participate in Ghana Department of Public Administration, archived recent back issues of several Rutgers University-Newark Campus, section newsletters, including every issue Pharelda Scott Chinese Public Administration (CPA), and Colloquium on E-Governance of Ethics Today, the official newsletter of Office Manager the Chinese Public Administration Review the Section on Ethics. ASPA has also ASPA will join with the National (CPAR). The conference theme is "The archived on request papers delivered at [email protected] Academy of Public Administration Challenges and the Opportunities for section conferences. This partnership with (NAPA) and other members of the profes- Public Administration in a Rapidly UNPAN provides global visibility for (202) 585-4311 sional community to engage in a Changing World." Visit ASPA's sections, their publications and Colloquium and Consultation on E- http://www.aspanet.org/conferences/calls.h their activities. Please contact Erik Delores Love-Toye governance with the Ghana Public tml#renmin to read the full call for papers Bergrud at [email protected] to Services Commission (GPSC) in Accra, and participants. discuss how your section might take Accounting Associate Ghana, May 30-June 5, 2004. The advantage of this free service. Colloquium and Consultation will be the Celebrate Public Service [email protected] inaugural event of a wide ranging partner- URL: http://www.unpan.org/namerica.asp ing agreement recently between NAPA Recognition Week 2004! (202) 585-4319 and GPSC aimed at transforming GPSC Public Service Recognition Week (PSRW), All items in this month’s “ASPA in Brief” into a center of excellence in its field. celebrated the first Monday through were reprinted from ASPA International, Ronald Hair GPSC is analogous to the federal Office of Sunday in May since 1985, is a time set ASPA’s international e-newsletter; ASPA’s Membership Assistant Personnel Management and the Merit aside each year to honor the men and student e-newsletter ASPA-rations or Systems Protection Board in the U.S, with ASPA’s Public Administration Leaders women who serve America as federal, [email protected] some features of the federal Department of state and local government employees. (PAL) e-newsletter. All available to ASPA members only. To subscribe contact Erik Education pertaining to tertiary education Throughout the nation and around the (202) 585-4320 in Ghana. For further information, contact world, public employees use the week to Bergrud, [email protected]. Phil Rutledge at [email protected]. educate citizens about the many ways in PA TIMES APRIL 2004 PAGE 19 Diversity in Academia Seminar Inspires Students Attendees Hope to See Seminar at 2005 Conference

L to R: Tony Ignacio, Indiana University student; Harvey White, University of Pittsburgh; Walter Broadnax, Clark Atlanta University; Kyle Farmbry, San Diego State University and RaJade Berry, University of Akron, listen as Broadnax recounts his DPA experience and answers questions.

L. Dara Baldwin for which you can submit quality research and second obtain the goal, which is to At the 65th ASPA Conference in Portland, finish the dissertation. OR, NASPAA Diversity Committee Chair A number of ASPA National Council Kyle Farmbry, of San Diego State members, NASPAA Diversity Committee University, convened the pre-conference members and ASPA’s new President seminar titled “Diversity in Academia,” Cheryle Broom ventured into the room to which was sponsored by The Student give their support and advice. This full- Success Network. The seminar was day seminar ended with Raina Harper, a created as a result of NASPAA’s May doctoral student at University of Delaware eCivis ad 2000 Diversity Report, which and L. Dara Baldwin, a MPA student at recommended that the organization Rutgers University, collecting information “sponsor/support activities that promote and presenting ideas for future seminars diversity (hold regular sessions and and programs. An immediate desire workshops at the annual conferences).” expressed by the participants was to create Students were nominated to participate by a web site and listserv for disseminating their department faculty members. information and to communicate with Thirteen students–four current doctoral other students or interested ASPA students and nine current master students, members. A number of participants were in attendance–including six men and walked away with a serious desire to seven women from six different universi- obtain a post-graduate degree. While ties, which provided an exceptional others expressed that their desire to mixture of multiculturalism. complete their program was renewed. Presenters included past APSA Presidents This was an event presented by the Tom Lynch of Louisiana State University Diversity Committee of NASPAA, which and Marc Holzer of Rutgers University; has succeeded in one area stated in their ASPA’s then-President Walter Broadnax Diversity Report. “We need to make a hosted a “working lunch” where he collective effort to encourage our minority discussed his doctoral experience at the students and women who become practi- Maxwell School, Syracuse University and tioners to consider the academy as a answered questions from the students. second career.” This was a creative and functional way to present information and Audrey Mathews of California State, San encourage students to venture into the Bernardino and Byron Price of Rutgers field of academia. University, both minorities and both recent PHD’s, defined their academic identity The seminar was also held in accordance and explained their desire to obtain a with ASPA’s New Strategic Plan Goal 2. PHD. Lois Wise, of Indiana University Part five of that goal expresses that ASPA and Marc Holzer, presented information “be creative with conferences and other on the importance of “Developing a programs to meet the needs of a broad Publication/Research Agenda.” They range of members.” This seminar was an explained that the emphasis should be on innovative way to interact with students. the individuals’ ability and interest, and All participants agreed that they would that PHD students must seek out research like to see this as an annual event at future and publications that fit their research. ASPA conferences. More information will Tom Lynch discussed “Teaching Strategies” be forthcoming in the PA TIMES about and the importance of technical knowledge follow-up activities to the Diversity in for a future of teaching online courses. A Academia Seminar. discussion on “Dissertation Strategies” was ASPA member L. Dara Baldwin is a MPA lead by Patria Julnes of Utah State candidate at Rutgers University with an University and Kyle Farmbry. Their emphasis on health care administration. message was two-fold, first select a topic E-mail: [email protected] PAGE 20 APRIL 2004 PA TIMES Chapter/Section News Evergreen Chapter Election Panel Taped for Public TV Successful Panel Draws Students and Members, Discusses Importance of Youth Vote Among Other Topics

J. Paul Blake professor, political science, Seattle University. Sam Sperry, former Seattle The Evergreen Chapter sponsored a free Post-Intelligencer editorial board member, public program “The 2004 Election: A moderated the panel. Audience members Look Ahead,” at Seattle University. posed questions to the panelists following their remarks. The program, preceded by a reception, drew an audience of about 60 including The program was co-sponsored by the members and local university students. League of Women Voters, Seattle University’s Institute of Public Service, The panel addressed the meaning of the Seattle University’s Political Science recent primaries and caucuses, what’s Department, and the Evans School of different about the 2004 presidential race, Public Affairs at the University of the importance of the “youth vote”, how Washington. political consultants, money, technology and polls have affected the campaign and The program was videotaped for airing on the role and influence of the media in the public television stations including TVW, national election. The Seattle Channel and King County television. Panel members included Cathy Allen, president, The Connections Group, Inc.; ASPA member J. Paul Blake works in the Randy Pepple, CEO of Rockey Hill Washington State government in Seattle. Knowlton; Gayatri Eassey, Seattle E-mail: [email protected] University graduate; Kevin Price, profes- sor, political science, University of Sam Sperry, former Seattle Post-Intelligencer editorial board member, moderates as panelists Washington and Richard Young, associate discuss election issues at event hosted by ASPA’s Evergreen Chapter.

ASPA Acknowledges Contributors

Individual Contributors Morgan Hill, CA Roger G. Hollands Janice L. Flug Muncie, IN Silver Spring, MD Shirley Geiger ASPA’s chapters Daniel P. Koch Savannah, GA Kansas City, MO Stephen Joel Trachtenberg Vera Vogelsang-Coombs Washington, DC Cleveland, OH Sylvester Murray and sections do great Cleveland, OH Supporting Contributors Terry L. Busson Dennis G. Mulvihill Richmond, KY things each day. Portland, OR Vera Vogelsang-Coombs Donald A. Cole Cleveland, OH Asheville, NC Allen C. Haile Janet L.D. Vogel San Luis Obispo, CA Rockville, MD Astrid E. Merget Janice L. Flug Bloomington, IN Silver Spring, MD Dale A. Krane Kathe Callahan Omaha, NE Montclair, NJ Raymond W. Cox, III Endowment Fund Akron, OH J. Leland Holman PA TIMES wants Robert John Pollard Dothan, AL your stories. To submit chapter or section best practices, awards dinner briefs, best leaders or other ideas, contact Have you visited [email protected] ASPA’s web site lately? or call www.aspanet.org (202) 585-4314. PA TIMES APRIL 2004 PAGE 21 Carroll Winner of PA TIMES Have you published recently? Best Article Award for 2003

Charles Goodsell The President’s mostly unchecked authority over Have you read a publication foreign affairs and national defense is now “The Right to Privacy vs. the Right to exercised in the vast domain where President Protection: The Question of Countervailing and Congress have in the past shared power. that you think our readership Power,” James D. Carroll, Public Realization that the presidency must be the Administration Times (PA TIMES), Vol. 26, central point of decision in a terrorist emergency No. 1 (January, 2003), p. 3. undermines the traditional autonomy of state and would appreciate? local government in exercising police powers The author contends that the war on terrorism and administering criminal justice. The now has produced unprecedented challenges for ambiguous meaning of the term “war,” plus the balancing freedom and order in our time. absence of developed legal principles in relation This is because the need to combat terrorism to terrorism, threaten the sacred American has created a co-mingling of domestic public tradition of limiting state intrusion into the policy and the foreign affairs-defense sphere. private affairs of individuals and groups. Two examples of this are creation of the By directing our attention to this crucial To pass along information on a recent Pentagon’s Northern Command, which development in such a pointed way, James embraces the United States, and the Patriot Carroll renders an important service to the publication, please send press releases Act’s doctrine that for combating terrorism public administration community. The article and/or an e-mail to standards for government surveillance of meets to an impressive degree the selection citizens are lower than those applied in criteria of being informative, provocative, [email protected] criminal law. creative, and well-written. Moreover his Although such co-mingling is justified by terror- message is absolutely crucial to all Americans. or call 202-585-4313. ism’s lack of respect for normal distinctions ASPA member Charles T. Goodsell, a professor between the categories of domestic and foreign at Virginia Tech in Blacksburg, VA, was chair policy, it opens the way to unparalleled concen- of the PA TIMES Best Article Selection tration of power in our constitutional system. Committee. E-mail: [email protected] 2003 End-of-Year Report Measures Success According to Goals of Current Strategic Plan

From END-OF-YEAR REPORT, pg. 17 • ASPA Classics: Under the new arrange- • Rutgers University–Newark, secretariat ment with M.E. Sharpe, one volume is for the agreement with the Chinese now in print and being advertised in the Public Administration Society (CPAS) is Objective 1.2: Provide Access to Best PA TIMES: Local Government working with Renmin University in Practices. We estimate this objective as Management–Doug Watson and Beijing to organize the Second about 65 percent accomplished, the same Wendy Hassett. International Sino-U.S. Public as last year. Administration Conference in Beijing in Four other volumes are in preparation: • CAP, the Ethics Section and ASPA’s May 2004. ASPA will have a delegation Public Budgeting Reader–Irene Rubin work with the United Nations Global at that conference. Perspectives on Administrative Online Network in Public Administration Leadership in the Public Sector–Monty • In November, 2003, the ASPA National and Finance (UNPAN) continue to Van Wart and Lisa Dicke Council approved an MOU with the contribute to access to best practices in The Age of Direct Citizen World Future Society. managing for results, ethics, and a wide Participation–Nancy C. Roberts variety of policies, procedures, and • The agreement between ASPA and the Public Administration and Law–Julia training materials, respectively. Beckett & Heidi Koenig Hyogo (Japan) Administrative Policy Studies Association (HAPSA) was signed • In addition, during this year, ASPA • Combating Corruption/Encouraging on October 8, 2003 in Seattle, WA. Dr. took a much more active role in support Ethics: Co-authors Bill Richter and Mary Van Verst, President of ASPA’s www.aspanet.org of UNPAN, when ASPA Senior Director Frances Burke are in the process of Evergreen Chapter, signed on behalf of Erik Bergrud was selected by his peers updating and revising this book. ASPA. Takanori Kitaoka signed on behalf at UNPAN to be newsletter editor for of HAPSA. The agreement will be the entire network of regional and Objective 1.4: Operationalize Affiliation For job postings, implemented on ASPA’s behalf by a country partners. Agreements. We estimate this objective to secretariat comprised of the Evergreen be 80 percent accomplished, up 10 percent events calendar, Objective 1.3: Advance the Literature of Chapter and The Evergreen State College. from last year. Several of the secretariats the Field. We estimate this objective to be for ASPA’s MOUs have greatly strength- • Senior Director Erik Bergrud represented 80 percent accomplished, an increase of 20 benefits updates, ened the Society’s relations with other ASPA at the 4th E-Information Training percent since last year. nations, and new MOUs are under Workshop of the United Nations Online exclusive online • Public Administration Review (PAR) development. However, the recession Network in Public Administration and continues to be the most highly ranked made it very difficult for some of ASPA’s Finance (UNPAN). At that meeting columns, and more! journal in public administration and university partners–the secretariats for the Bergrud was chosen to serve as editor of competes very favorably with highly agreements–to support the agreements the UNPAN Newsletter, a new quarterly ranked journals in political science, during the past two years, so they were not publication that will chronicle the efforts social science and policy studies able to do as much as they had planned. and activities of network participants. • PAR and PA TIMES were cited as the • Rutgers University–Newark worked with • ASPA currently has 64 International most highly prized benefits of ASPA Zhongshan University to organize an Electronic Members, up from 28 last year. membership in the member survey International Academic Symposium on • The E-Governance Institute of Rutgers completed in early 2003. “Public Management in the 21st Century: University-Newark (the secretariat for Opportunities and Challenges.” The ASPA’s United Nations MOU) and the • Articles from PAR and PA TIMES were symposium was held in Macao in January Global e-Policy e-Government Institute cited in national print news media. 2004. An ASPA delegation led by ASPA of Sungkyunkwan University in the • ASPA is increasingly considering requests President-Elect Cheryle Broom and Vice for translation of ASPA products. President Don Menzel participated. See END-OF-YEAR REPORT, pg. 22 PAGE 22 APRIL 2004 PA TIMES ASPA Accomplishes Much, However More to Do

From END-OF-YEAR REPORT, pg. 21 the Society’s activities. Attachment A to January 2003. As of February 29, 2004, the full end of year report provides a list ASPA membership was 9,321. As a of all former, current and potential whole, sections continue to experience a Republic of Korea conducted an assess- partnerships between 1997 and 2004. downward membership trend, having ment of cities’ use of e-government on experienced an seven percent net decline behalf of ASPA and the United Nations Objective 3.2: Strengthen ASPA’s in 2003. Several sections have recently Division for Public Administration and Organizational Structure. We estimate increased annual dues to cover the cost of Development Management. this objective as 60 percent accomplished, adding a journal as a member benefit. Goal 2–Pride: ASPA is fostering interest no change from last year. We believe This might explain some of the decline in and pride in public service by effectively ASPA has made progress on many aspects section membership. communicating its nature, honor of member services, but has lost ground • Finances: Due in large part to decreased and challenge. financially and in terms of total members. membership and lower advertising Objective 2.1: Celebrate • The National Council approved univer- revenues, caused in part by the Accomplishments of Public Service. We sity-based affiliates at the March 2002 recession, ASPA’s year end estimate estimate this objective to be 80 percent meeting. Three were established by indicates a deficit for fiscal year 2003. Would you accomplished, the same as last year. March 2003: University of Pittsburgh; University of Southern California; New Objective 3.3: Increase Member Participation in all Aspects of ASPA. We • ASPA continues to do an excellent job York University. Since then, one more estimate this objective as 70 percent through its chapters and sections and at has been established: University of like to accomplished, the same as last year. the national level, of honoring and Central Florida. One at Cleveland State awarding deserving public servants and University was approved at the March • The strategic planning process involved public administration scholars. ASPA 2004 meeting. a large number of ASPA members from also continues to play a major role in all parts of the organization. submit an Public Service Recognition Week. • The Development Subcommittee has been holding monthly conference calls to • The new membership database is Objective 2.2: Build the Public Service obtain reports from each of their seven increasingly used by members to Workforce of the Future. We estimate this action teams. Since March the Grants connect with each other and to carry out article to objective is 60 percent accomplished, no team has held focus groups with ASPA the business of ASPA change from last year. members to determine what kinds of • The international electronic membership projects members would like to see • ASPA hosted a four-hour student leader- allows persons from other nations to be PA TIMES? funded, and the team has begun to search ship workshop in conjunction with its involved with ASPA in a meaningful way. 2004 National Conference. The for appropriate grants. Results from the workshop, entitled “Together We Are focus groups influenced the National • The university-based affiliates are Council’s setting of priorities for fund More: Skills for Building Executive proving to be an opportunity to involve raising for ASPA, which they Leadership Teams,” gave participants students more closely with ASPA accomplished at their November 2003 tools necessary for building effective With your capable assistance and with the meeting. In addition, the 2004 conference teams of diverse people. guidance of ASPA’s new strategic plan, we management committee raised more than can continue to improve ASPA’s positive • To date, ASPA has served more than 700 $60,000 to support the conference. impact on the field of public administra- individuals via the Student Resource • Part of implementing the new strategic tion, and increase support for members Center. plan will involve the National Council even in difficult economic times. • ASPA chapters and sections and individ- in completing their work on defining an ual members continue to participate in approach to governance that will guide or lead activities targeting youths to its operations and relations with staff. encourage public service careers. • ASPA currently has seven full-time and • Nationally, ASPA continues to be active one part-time staff. Staff have been in the National Alliance for Civic augmented during this period with one Education and the National Career part-time volunteer who helps with CAP Check out the Academy Coalition. and with the strategic planning process, and with an unpaid intern. • ASPA’s Pride Steering Group is consid- Recruiter Online ering a proposal for ASPA sponsorship • Overall membership continues to fluctu- of a professional certification (with an ate, while section numbers decline. annual training requirement) that will be ASPA’s total membership stood at 9,471 www.aspanet.org attractive to holders of MPA degrees. at the end of 2003, down from 9,728 at the end of 2002, but up slightly from • ASPA has enhanced its services geared Contact: to students and new professionals. The Society’s special monthly e-newsletter, Christine McCrehin ASPA-rations, is now provided to all student members. Total subscribers are hard-working, experienced [email protected] now over 5,000. WANTED: public service employees Goal 3–Capacity: (202) 585-4313 ASPA is strengthening its capacity as the professional organization that covers the whole spectrum of public service and capitalizes on its diversity. Objective 3.1: Partner with Related FOUND: Organizations. We estimate progress against this objective at 80 percent, up 10 a head start percent from last year. • ASPA developed several very significant partnerships this year, which are highlighted in the preamble to this summary, above. They include JSTOR, Grants Locator, GrantLink, and several that provide ASPA members with discounts to important publications. HE ECRUITER T WHERER EMPLOYERS AND JOB SEEKERS MEET. • As cited throughout this report, ASPA is partnering and collaborating on most of contact the Recruiter at [email protected] or 202-585-4314 PA TIMES APRIL 2004 PAGE 23

InnovationsADVANCING PUBLIC SERVICE PERFORMANCE in Research and Practice

AMERICAN SOCIETY FOR PUBLIC ADMINISTRATION 66TH CONFERENCE • MILWAUKEE, WI • APRIL 2-5, 2005 A Call for Proposals

AN INTRODUCTION The annual ASPA National Conference provides a forum for practi- This focus embraces such topics as new strategies for strengthening tioners and scholars to come together and consider the issues facing the intergovernmental relationship; innovative efforts to improve public administration. The 2005 conference in Milwaukee, Wisconsin, coordination and efficiency in the delivery of government services; will feature the theme “Advancing Public Service Performance: new insights into non-profit management and engagement of citizens Innovations in Research and Practice.” We invite proposals that in governance; and other puzzles that speak to the partnership increas- address the big and overarching issues facing public administration, ingly at the core of governmental work. with a focus on public performance, management, and accountability.

THE CALL

We encourage you to submit proposals for innovative panels and ¥ In evaluating panel and presentation proposals, special consideration roundtables. For example, is there a “point/counterpoint” debate on an will be given to: (1) the relevance to the conference theme and tracks; important issue that the conference ought to feature? Can you suggest (2) the quality and depth of attention to topics at the leading edge of an imaginative way of linking research and practice? Do you have public performance issues (3) the scope of the topic and its breadth of cutting edge research that you would like to update and build upon? We audience appeal; (4) the involvement of both practitioners and scholars are especially eager not only for topics but also strategies that will in linking theory and practice; (5) the potential for the panel or presen- make the conference even more lively and valuable to participants. tation to be eligible for continuing education credits; and (6) the Audience: ASPA structures the conference with an eye to fulfill- commitment of the participants to engage the audience in discussion. ing professional development goals for three groups in public adminis- Tracks: We intend the following list to inspire a broad selection of tration: proposals, including panels, papers that may be grouped with other ¥ Practitioners and students relatively new to a career in public proposals to form a panel, workshops, roundtables, training and administration (1-5 years): The conference offers opportunities to development sessions, and other presentations related to the confer- learn about the profession, to develop networks with peers, and to ence theme. It is not inclusive but suggestive. The tracks for the confer- PROPOSAL DEADLINE: attend professional development sessions, such as workshops or ence will be defined in part by the panels accepted for the program. training programs. ¥ Intergovernmental, Intersectoral, and International Relations: ¥ Seasoned practitioners: The conference provides occasions to share Linking Cultures and Spanning Boundaries in the Twenty-first Century June.21.2004 experiences about best practices, to explore new practices, to develop ¥ Human Capital Management & Development: New Professionals and innovative approaches to public program management, and to attend Organizational Development continuing education sessions. ¥ Securing the Homeland: Domestic Responses to International ¥ Scholars: The conference provides a forum to present research results Threats FOR MORE INFORMATION GO TO and to interact with practitioners and other scholars about develop- ¥ Social Equity and the Voices of Key Contributors to Public Policy and www.aspanet.org ments in public administration in the context of linking theory and Administration: Women and Minorities practice for solving the thorny problems of our world. Submission Guidelines: All submissions must include a one- page description of the proposed panel, paper or presentation. ¥ Public Safety, Law, and the Court: Emerging Concerns and Historical Proposals from practitioners and scholars are equally encouraged. Issues Proposals that link the two spheres will receive especially favorable ¥ Ethical Issues, Reflective Thought, and Spirituality in the Work Place review. Please include the following: ¥ Public Works Management and Policy: Research and Practice in ¥ Description of the topic or issues addressed by the panel or presenta- Transportation, Infrastructure, and the Environment tion. Please explain how the proposal relates to the conference theme and tracks, described below. ¥ Housing and Social Services ¥ For panel proposals, please provide a list of participants and their ¥ Health Care and Health Policy affiliations and/or qualifications. Panel composition should reflect ¥ Environment, Science, and Technology ASPA’s diversity of membership by drawing from the sectors served by ¥ Education for the Public Service, Including Public Administration, the organization, including practitioners from all levels of government Nonprofit Management, and Civic Education and non-profit organizations, as well as scholars, students, and consul- tants.

THE DETAILS General Information must have a moderator/convener who is responsible for ensuring that ¥ Every effort should be made to have a diverse mix of presenters. panelists have conversed with each other before the conference, abide by the time constraints, and allow at least 20 minutes at the end of the ¥ All program panelists and presenters must register for the conference. session for interaction with the audience. However, if they are attending the conference only on the day of their panels, they may register for just that day. ¥ Panels must include a plan to engage the audience in substantial discussion. ¥ Only one author may present a paper. Co-authors listed on the final paper received by ASPA by the published deadline will be listed in the ¥ Participation in the conference program is limited to one concurrent final conference program. All co-authors attending the conference must session per person regardless of role (moderator, presenter or discus- register. sant). ¥ Panels should include no more than four papers or presentations in ¥ Concurrent sessions are 90 minutes long and will be scheduled on order to allow time for audience involvement in the session. All panels Sunday, April 3; Monday, April 4; and Tuesday, April 5.

THE DEADLINES The deadline for submission of proposed presentations is June 21, fall of 2004. Authors of papers that have been accepted by the commit- 2004. The program committee will notify everyone who has submitted tee will need to submit an abstract and paper, or another written a proposal about whether that proposal has been accepted by the late product, by February 4, 2005. PAGE 24 APRIL 2004 PA TIMES

American Society for Public Administration

Advancing excellence in public service . . . Membership Application

Apply for Membership Online! First name Middle initial Last name www.aspaonline.org Agency

Address Demographic City State Zip+4 Country Information Please complete this brief demographic form so Home Mailing Address ❐ Please send my ASPA Membership benefits to my home address that ASPA will have an accurate record of the make-up of its membership. City State Zip+4 Country BIRTHDATE Work Phone Home Phone Fax MM/DD/YYYY e-mail address (❐ home e-mail ❐ office e-mail) GENDER ❐ Male Name of additional family member (if using ASPA’s family membership) ❐ Female ✩ ✩ ✩ ETHNICITY What Public Administration PA TIMES–A monthly ASPA’s Web site–With ❐ Review (PAR)–Rated #1 newspaper focusing on the more than 40,000 visitors per African-American ❐ Asian-American ASPA in journal citations, PAR concerns of public adminis- month, ASPA’s web site ❐ is the premier journal in trators and highlighting best keeps you up to date on the Caucasian ❐ Native-American Offers public administration. Crucial practices in the field. field of public service, as ❐ for keeping you current on Features The Recruiter, an well as ASPA’s own projects, Other______You important research. employment section. products and services. AGE ❐ Under 30 ❐ 30-39 International $95.00 ❐ 40-49 Membership Fee Those living outside of the U.S., Canada, Mexico and not receiving mail at an APO or FPO ❐ 50-59 Gross Annual Income Student $40.00 address. ❐ 60-65 Up to $24,999 $65.00 Those enrolled at a college or university in the ❐ U.S. and limited to a maximum of three years. Family Membership $35.00 Over 65 $25,000 to $39,000 $80.00 Please list university/college when using this For persons receiving mail at the same residence. One copy of Public Administration Review and $40,000 or more $95.00 category. EMPLOYMENT SECTOR PA TIMES will be provided to the family. Fee ❐ Business Organization If applying as a student, indicate academic institution and who referred you: applies to each additional family member. Please indicate name(s) of additional family member(s) ❐ COG/Sub-state District on the form above. ❐ College/University ❐ County Government ❐ More Detail on Select A Chapter Federal Government Optional Fees ❐ Municipal Government www.aspanet.org Chapter Number ❐ State Government Section Fees Get information on: ASPA members receive free membership in one local chapter. Chapters ❐ Non-profit Organization Section membersip is in addition to ASPA University-based Affiliates are listed on the back of this form. ❐ Retired membership fees. Sections and fees are Membership Application Online ❐ Check here if you prefer to be an at-large member. ❐ listed on the back of this form. Self-employed/consultant Agency/Organization Membership ❐ ❐ Student Section(s) Code(s) Exclude my name from any listing of members sold commercially. ❐ Other______Total Section Fees $ Please add the total membership fee and optional fees to arrive at a grand total fee. PROFESSIONAL ROLE Additional Chapter Fees ❐ Appointed Official ❐ Chapter membership in addition to the one Grand Total Fee $ Elected Official free provided by ASPA incur a $6 fee. ❐ Top Management Additional Chapters are listed on the back ❐ First-line Management of this form. ❐ Middle Management Additional Chapter(s) ❐ Staff Payment Information ❐ Total Chapter Fees $ Technical Specialist Dues must be prepaid. Send completed application form and payment to: ❐ University Administration Postage Options ASPA, c/o SunTrust Bank, Department 41, Washington, DC 20042-0041. ❐ University Faculty ❐ Postage for Canada and Mexico ($25) ❐ Other______❐ ❐ ❐ ❐ ❐ 1st Class PA TIMES delivery ($15) Check made payable to ASPA Mastercard VISA American Express ❐ International Air delivery ($70) Code of Ethics Card Number Expiration Date Total Optional Fees I have read and support the principles embodied in the ASPA Code of Ethics. (optional) See www.aspanet.org for Code.

Signature 05-03, PA TIMES

1120 G Street, NW, Suite 700, Washington, DC 20005 • 202-393-7878 p • 202-638-4952 f • [email protected] • www.aspanet.org PA TIMES APRIL 2004 PAGE 25 HE ECRUITER T RWHERE EMPLOYERS AND JOB SEEKERS MEET. GOVERNMENT POSITIONS UNIVERSITY POSITIONS

County Administrator University Professor of Public Administration Hanover County, VA Governors State University Hanover County, Virginia (pop. 95,000) seeks experienced professional to lead full service County of 21 depart- Governors State University invites nominations and applications for a tenure/track position of University ments, 1100 employees and a budget of $312 million. (vacancy due to retirement; 4 persons have held the Professor of Public Administration. Our desired candidate will teach eight courses per calendar (12 Ð month) position over the last 20 years, the last two for six years each) Located in the greater Richmond area, Hanover year. Summer teaching (either May/June or July/August) is mandatory; serve on thesis committees (including offers close proximity to major metropolitan areas, but also has some of the most beautiful rural landscapes and serving as advisor and first reader for some students). Required Qualifications: Earned Ph.D. in Public treasured historic landmarks in Va. Hanover has the highest public school test scores in the region, low crime Administration or closely related field; minimum three years teaching experience and strong potential for rate, and low unemployment. Enjoying a reputation as one of the best-run counties in the country, Hanover has scholarly research and publication. Preferred Qualifications: Experience developing and/or teaching courses via a strong bond rating of AA1/AA/AA+ and a very stable, supportive 7-member Board of Supervisors. The Board the Internet; ability to teach courses in Organizational Behavior, Public Policy, and Public Planning. Review of has made a strong commitment to comprehensive planning, growth management, economic development, applications will begin immediately and will continue until the position is filled. To apply, candidates should send financial planning, and employee development. a letter of interest addressing qualifications; a current vita; transcripts from all institutions of higher education Successful record of experience as a County Administrator or Assistant/Deputy County Administrator in a attended; and the names, addresses and telephone numbers of three professional references to: Olivia Cooper, county/city at least the same size and with similar issues/challenges; equivalent executive-level experience in Public Policy and Public Administration Search Committee; College of Business and Public Administration; private or non-profit sectors will be considered. Comprehensive knowledge of budgeting and finance, human Governors State University; University Park, Illinois 60466. AA/EOE resource management, land use planning, economic development strategies, human services, information technology, engineering, and public works. Considerable experience with balanced growth initiatives, proven record of working closely and proactively with the public school system, elected leaders, and regional partners. Two Tenure-Track Positions for Fall 2004 Track record of building a customer-focused organization, and helping to provide inspired vision and collective Department of Public Policy and Administration leadership. Bachelor’s degree in public administration, government, business management or related field Jackson State University required; MPA/MBA preferred. Highly competitive compensation package, including excellent fringe benefits Beginning, Fall 2004 (If not filled by Summer 2004, positions will be advertised until filled) commensurate with the successful candidate’s qualifications and experience. Please submit a cover letter, resume, and salary history to: Jim Taylor, Director of Human Resources, Hanover County, PO Box 470, Hanover, The Department of Public Policy and Administration at Jackson State offers a NASPAA accredited Master of VA 23069 no later than JUNE 15, 2004. (804)365-6075, (804)365-6334 (fax); additional position information Public Policy and Administration degree and a Ph.D., degree in Public Policy and Administration. The Program available at www.co.hanover.va.us or call (804)365-6075 (TDD #365-6140) EOE/MFH. offers specializations at the Master’s level in: Public Finance, Community and Economic Development, Human Resource Administration, State and Local Government Administration, Health Care Administration, Environmental Policy, Planning and Management, General Management, and Judicial Administration. Fiscal Analyst/Principal Planner Specializations offered at the Ph.D., level include: Program Management, Policy Analysis, Environmental Hillsborough County City-County Planning Commission, Tampa, FL Management, and Planning and Policy. Starting Salary Range: $47-$55K/year DOQ, with Excellent Benefits Position One—Associate Professor Description: This professional planning position within a dynamic Environmental, Capital Improvements Applicant must have the following: a Ph.D. in Public Administration or related discipline, experience in teaching Planning and Fiscal Analysis program requires a project leader to research and analyze data supporting the at the graduate level and experience in directing master’s theses and doctoral dissertations. A specialization as development, evaluation and implementation of environmental, capital improvement and fiscal comprehensive evidenced through publications, professional experience and transcript in any area. However, strong preference studies, models, plans, programs and regulations. The position will require extensive knowledge and experience will be given to persons who teach Environmental Planning and Management, and any of the following additional in public sector capital improvement programs, economics, finance and fiscal analysis and modeling. areas: Community and Economic Development, Health Care Administration, and Human Resource Minimum Qualifications: A Master’s Degree in urban and regional planning, public administration, economics, Management. At this level applicant must also demonstrate successful experience in external fund-raising and finance or related field from an accredited college or university and three years of experience with capital grantspersonship. improvement program and fiscal analysis oriented job duties or a Bachelor’s Degree with five years similar Position Two—Assistant Professor (Anticipated Vacancy) experience. Experience with the preparation of comprehensive plans and Microsoft Excel preferred. Applicant must possess a Ph.D. at the time of employment, in Public Administration or related field at the time Submit Resume and three professional references to: Robert B. Hunter, FAICP, Executive Director, 601 E. of employment, and must demonstrate through transcripts and professional experience a capacity to teach Health Kennedy Blvd., 18th Floor, P.O. Box 1110, Tampa, FL 33601 or call 813/272-5940. Additional information Care Administration and any two of the following areas: Community and Economic Development and Human about the Planning Commission can be found at http://www.theplanningcommission.org/. Position open until Resource Management. Applicant must demonstrate a willingness to engage in grantspersonship and published filled. research. Submitted applications should include; a letter of interest, a curriculum vita, official transcript, sample of Town Manager scholarly writing, a statement outlining a prospective research agenda, student evaluations, evidence of Leesburg, VA grantspersonship as indicated, and three letters of recommendation. Salary Range: $125,000 - $145,000 Please send completed application to: Dr. L. Frances P. Liddell, Chair Search Committee, Department of Public The Town of Leesburg, VA (pop. 35,000+) is located in the country’s second fastest growing county and is Policy and Administration, Jackson State University, 3825 Ridgewood Road, Box 18, Jackson, Mississippi situated about 35 miles west of Washington, D.C. The Town has 322 full-time and 250 part-time employees in 39211. 10 departments. The current operating budget is approximately $33 million, with a utilities budget of $26 Jackson State University is an equal opportunity employer. million. Required: Candidate must have a Master’s degree in Public Administration or related management field, and 10 years of progressively responsible management experience in local government. At least five of those years must have been as a city/town/county manager or deputy manager. Preferred: Candidate should have active member- ship in ICMA, strong experience in managing municipal services in a growth environment, and experience Check out the overseeing financial resources and long-term capital improvements. Salary and Benefits: The salary range is $125,000 to $145,000, DOQ. Fringe benefits are competitive, with Recruiter Online retirement covered under the Virginia Retirement System. the To Apply: Please submit a cover letter, detailed resume, and salary history postmarked no later than Friday, May 14, 2004, to: Dona Wolf (TM) , Human Resources Director, 25 West Market Street, Leesburg, VA 20176. Recruiter www.aspanet.org Hire Include your name, address, telephone numbers, and email address. For more information call 703-737-7177 education expert or visit www.leesburgva.org. EEO/ADA Government Wildlife Jobs! Great Pay and Benefits¥ No Experience Necessary The ticket to a dream job might really be a scam. To protect yourself, The Site to See www.aspanet.org call the Federal Trade Commission toll-free, 1-877-FTC-HELP, or visit www.ftc.gov. A public service message from the PA Times and the FTC. PAGE 26 APRIL 2004 PA TIMES HE ECRUITER T RWHERE EMPLOYERS AND JOB SEEKERS MEET. UNIVERSITY POSITIONS

Faculty Position Announcement Chair Person/Faculty Position Announcement In The Master Of Public Administration Program In The Public Administration Program Department Of Public Administration Department Of Public Administration The Nelson Mandela School Of Public Policy And Urban Affairs The Nelson Mandela School Of Public Policy And Urban Affairs Southern University-Baton Rouge, Louisiana Southern University-Baton Rouge, Louisiana The Public Policy Ph.D. Program in the Nelson Mandela School of Public Policy and Urban Affairs at Southern The Master of Public Administration Program in the Nelson Mandela School of Public Policy and Urban Affairs University in Baton Rouge, Louisiana has a tenure-track, 9-month faculty position beginning May 04, 2004 until at Southern University in Baton Rouge, Louisiana has a tenure-track, 9-month chairperson’s position beginning filled. A doctoral degree in Public Policy or related field is preferred. The teaching load is six credit hours per May 04, 2004 until filled. A doctoral degree in Public Policy or related field is preferred. The teaching load is semester in addition to supervising theses/dissertations. The successful applicant will be expected to possess a a three credit hours per semester in addition to managing the department. The successful applicant will be strong background in Health related courses/Policy Issues, Statistics/Economic. expected to possess a strong background in public administration and good administrative experience We are seeking applicants with strong publishing and grantsmanship records. The individual selected will be We are seeking an applicant with strong publishing and grantsmanship records. The individual selected will be expected to advise students, and participate actively in professional, school, university and community activities. expected to advise students, and participate actively in professional, school, university and community activities. The rank is at the associated professor/professor and the salary is very competitive. Additionally, depending on The rank is at the associated professor/professor and the salary is very competitive. Additionally, depending on the applicant’s credentials, additional compensation at the rank of endowed professorship will be provided. the applicant’s credentials, additional compensation at the rank of endowed professorship will be provided. Salaries will be commensurate with the applicant’s experience and qualifications. The position provides an Salaries will be commensurate with the applicant’s experience and qualifications. The position provides an opportunity to join a growing public administration program. Please submit a vitae,a letter of application and opportunity to join a growing public administration program. Please submit a vitae,a letter of application and three letters of reference to:, Professor K. Choudhury, Chairmam, Search Committee, Ph.D. Public Policy, Post three letters of reference to: Professor K. Choudhury, Chairmam, Search Committee, Ph.D. Public Policy, Post Office Box 9656, Baton Rouge, LA 70813, Phone: (225) 771-3103/3104. Office Box 9656, Baton Rouge, LA 70813, Phone: (225) 771-3103/3104.

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FAU ad Seminar on Education and Seminar on Education A Community Development: Learning Circle South Africa City: Cape Town, Contact Kyle Farmbry at [email protected] 26th International Congress of Administrative Sciences Theme: "E-Governance: Chall 2004 Institute of Public Administration of Canada (IPAC) Annual Conference B.C. City: Vancouver,

For more information, click the quick link to ‘Calendar of Events’ at the ASPA home page ‘Calendar of Events’ at the ASPA www.aspanet.org July 2004 August 2004 July 2004 11-15 14-18 August 2004 29-Sept. 1 PROPOSAL DEADLINE: Practice FOR MORE INFORMATION GO TO FOR MORE INFORMATION June 21, 2004 ADVANCING PUBLIC SERVICE PERFORMANCE ADVANCING Innovations A Powerful Voice for Public Service. . . A Powerful Voice AMERICAN SOCIETY FOR PUBLIC ADMINISTRATION AMERICAN SOCIETY FOR PUBLIC ADMINISTRATION 66TH CONFERENCE • MILWAUKEE, WI • APRIL 2-5, 2005 66TH CONFERENCE • MILWAUKEE, www.aspanet.org in Research and in Research

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NONPROFIT U.S. POSTAGE PAID 17th Annual PAT-Net Conference 17th Annual PAT-Net Cultivate" Theme: "The Spaces We Location: Omaha, NE Association of Government Accountants Professional Development Conference Park, Location: Marriott Wardman DC Washington, Information Technology in Governance: Information Technology Consultation on A Colloquium and E-Governance with the Ghana Public Services by Commission [co-sponsored ASPA] City: Accra, Ghana Contact: Phil Rutledge at [email protected] Intelligent Community Conference & 2004 (ICCA 2004) With a focus Awards on broadband and economic develop- ment, ICCA 2004 will bring 200+ public to and private-sector decision-makers the strategies City to explore New York and tactics needed to prepare communi ties to prosper in the new Digital Age. is a supporting organization for ASPA this event. NY City, Location: New York American Society for DULLES, VA Public Administration PERMIT 163 1120 G Street, NW, Suite 700 Washington DC 20005-3885 http://www.aspanet.org June 2004 10-12 27-30 June 2004 1-4 10-11 PA TIMES PA ASPA CALENDAR OF EVENTS OF CALENDAR ASPA ASPA CALENDAR OF EVENTS OF CALENDAR ASPA National Capital Area Chapter Annual Conference Theme: "Partnering for Change" University, Location: George Washington DC Washington, 2nd Sino-US InternationalConference for Public Administration Theme: "The Challenges and the Opportunities for Public Administration in a Rapidly Changing World" Beijing, P.R. Location: Renmin University, China Contact: Marc Holzer at [email protected] 2004 Midwest Political Science 2004 Midwest Political Conference Association National City: Chicago, IL of Management 21st Annual Association (AoM) Conference City: Norfolk, VA INSIDE: April 2004 April April 2004 April PA TIMES May 2004 May 2004 10-11 24-25 15-18 15-18 SPECIAL SECTION BUILDING CREDIBILITY AND TRUST THROUGH PUBLIC INVOLVEMENT 3-6 ASPA TIMESRecruiter 15-22 26