Economic Benefits Delivered by the New Dimension Programme FINAL Report
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Economic benefits delivered by the New Dimension Programme FINAL Report www.communities.gov.uk community, opportunity, prosperity Economic benefits delivered by the New Dimension Programme FINAL Report NERA Economic Consulting Stéphane Gros, Emily Bulman , Helen Webb, Oliver Vanden-Eynde, Michael Spackman October 2009 Department for Communities and Local Government: London Acknowledgments and Disclaimer We would like to acknowledge the valuable help we have received from individuals who have spent time with us discussing the New Dimension Programme. Information furnished by others, upon which all or portions of this report are based, is believed to be reliable but has not been verified. No warranty is given as to the accuracy of such information but we alone are responsible for its interpretation. Public information and industry and statistical data are from sources we deem to be reliable; however, we make no representation as to the accuracy or completeness of such information and have accepted the information without further verification. NERA Economic Consulting 15 Stratford Place, London W1C 1BE, United Kingdom Tel: +44 20 7659 8500 Fax: +44 20 7659 8501 www.nera.com Department for Communities and Local Government Eland House Bressenden Place London SW1E 5DU Telephone: 020 7944 4400 Website: www.communities.gov.uk © Crown Copyright, 2009 Copyright in the typographical arrangement rests with the Crown. This publication, excluding logos, may be reproduced free of charge in any format or medium for research, private study or for internal circulation within an organisation. This is subject to it being reproduced accurately and not used in a misleading context. The material must be acknowledged as Crown copyright and the title of the publication specified. Any other use of the contents of this publication would require a copyright licence. Please apply for a Click-Use Licence for core material at www.opsi.gov.uk/click-use/system/online/pLogin.asp, or by writing to the Office of Public Sector Information, Information Policy Team, Kew, Richmond, Surrey TW9 4DU e-mail: [email protected] If you require this publication in an alternative format please email [email protected] Communities and Local Government Publications Tel: 0300 123 1124 Fax: 0300 123 1125 Email: [email protected] Online via the Communities and Local Government website: www.communities.gov.uk October 2009 Product Code: 09RSD06069 ISBN: 978 1 4098 1786 4 Contents | 3 Contents Executive Summary 9 Chapter 1 Introduction 18 1.1 The New Dimension Programme 18 1.2 The study 19 1.3 Structure of this report 19 Chapter 2 New Dimension Capabilities 21 2.1 Urban search and rescue 21 2.2 Water 23 2.3 Mass decontamination 24 2.4 Command and control 26 Chapter 3 FRS efficiency gains (Stage 1) 28 3.1 Qualitative assessment of impacts 28 3.1.1 Urban search and rescue 28 3.1.2 Water 29 3.1.3 Mass decontamination 30 3.1.4 Command and control 31 3.1.5 Qualitative assessment of efficiency savings and cost impacts 32 3.2 Review of available data 34 3.2.1 Overview 34 3.2.2 FRS input and output data 35 3.2.3 Data on incidents 36 3.2.4 Reports of individual incidents 37 3.3 Quantifying efficiencies: Options considered 38 3.3.1 Approach 1 – assess efficiency across FRSs and time 38 3.3.2 Approach 2 – assess efficiency of incidents 39 3.3.3 Approach 3 – assessing incidents within select FRSs 39 3.3.4 Approach 4 – Bottom-up approach 40 3.3.5 Selection of options 41 3.4 Efficiency analysis using fire incident data 42 3.4.1 Introduction 42 3.4.2 Fire incident data 42 3.4.3 “New Dimension Incidents” 42 3.4.4 Performance indicators 43 3.4.5 Definition of the control group 44 3.4.6 Results 45 3.4.7 Conclusions 46 3.5 Quantitative assessment of assets utilisation and efficiency gains 47 3.5.1 Mobilisation of New Dimension equipment 47 3.5.2 Measurement of efficiency gains 55 4 | Economic benefits delivered by the New Dimension Programme Chapter 4 Outcome benefits (Stage 2) 65 4.1 Methodological framework 65 4.1.1 Identification of performance indicators 66 4.1.2 Use of experts opinion to establish the counterfactual 67 4.1.3 Estimation and monetisation of benefits 68 4.1.4 Extrapolation of incident level benefits 70 4.1.5 Presentation of findings 70 4.2 Buncefield oil storage depot disaster 71 4.2.1 Incident overview 71 4.2.2 FRS response 71 4.2.3 Damage estimates 73 4.2.4 Benefits of New Dimension 74 4.3 Summer 2007 flooding incidents 82 4.3.1 Incident overview 82 4.3.2 FRS response 83 4.3.3 Damage estimates 84 4.3.4 Benefits of New Dimension 85 4.4 Smaller incidents 94 4.4.1 Kent white powder incident 94 4.4.2 Kensal Rise tornado 96 4.4.3 Milton Keynes scaffolding collapse 99 4.4.4 Heat wave at Waddington Air Show 102 4.4.5 Westminster building collapse 104 4.4.6 Whitechapel building collapse 106 4.4.7 Sample of other incidents reported in the CLG business benefits and operational incidents forms 108 4.4.8 Outcome benefits: Summary of evidence from smaller incidents 109 Chapter 5 Summary of findings and conclusions 117 5.1 How New Dimension equipment is mobilised 117 5.2 FRS efficiency gains 117 5.2.1 Qualitative assessment of efficiency benefits 117 5.2.2 Top-down assessment of efficiency benefits 118 5.2.3 Bottom-up assessment of efficiency benefits 119 5.3 Outcome benefits 120 5.3.1 The estimation carried out for this study 121 5.3.2 Summary of outcome benefit estimates 122 5.4 Recommendations for future valuation 124 5.4.1 Systematic recording of quantitative information on special services incidents 124 5.4.2 Recoding and restructuring of the New Dimension mobilisation database 127 5.4.3 Systematic recording of quantitative information on the use and impact of New Dimension assets 128 5.4.4 Enhanced departmental guidance on the monetisation of benefits 130 Contents | 5 Appendix A Meetings, interviews and communications 132 A.1 Stage 1 Meetings and interviews 132 A.2 Stage 2 Interviews and communications 133 Appendix B Survey questionnaires used in the assessment of outcome benefits 134 B.1 Buncefield oil storage depot disaster 134 B.2 Summer 2007 flooding incidents in Gloucestershire 138 B.3 Smaller incidents 144 Appendix C Monetisation assumptions 146 C.1 Material damage from fires or floods 146 C.1.1 Loss of agricultural land 147 C.1.2 Business interruptions 147 C.1.3 Inventory losses 149 C.2 Air quality damage 150 C.3 Human costs 151 C.3.1 Casualties 151 C.3.2 Emotional suffering 151 C.4 Value of a school day 152 C.5 Disruption to essential services 152 C.6 Road and railway closure 153 C.7 Values of time for road users 154 C.8 Cost of Ambulance Services 155 C.9 Cost of Police Services 155 Appendix D Performance indicator summary tables 156 Appendix E Summary of selected business benefits and operational incidents forms 161 Appendix F Glossary 167 Appendix G References and Data Sources 168 G.1 Background information on stage 2 ncidents 168 G.1.1 Buncefield oil storage depot disaster 168 G.1.2 Summer 2007 flooding incidents 170 G.1.3 Kent white powder incident 171 G.1.4 Kensal Rise tornado 171 G.1.5 Milton Keynes scaffolding collapse 171 G.1.6 Heat wave at Waddington Air Show 172 G.1.7 Westminster building collapse 172 G.1.8 Whitechapel building collapse 172 G.2 Economic valuation 172 6 | Economic benefits delivered by the New Dimension Programme List of Tables Table 2.1 Deliverables for the Urban Search and Rescue capability (England) 22 Table 2.2 Deliverables for the Water capability (England) 23 Table 2.3 Deliverables for the Mass Decontamination capability (England) 25 Table 3.1 Potential FRS efficiency gains delivered by the NDP: Urban Search and Rescue 33 Table 3.2 Potential FRS efficiency gains delivered by the NDP: Water 34 Table 3.3 Potential FRS efficiency gains delivered by the NDP: Mass Decontamination 34 Table 3.4 Cross-border mobilisations (by FRS) 55 Table 3.5 Categories of mobilisations used for efficiency analysis 57 Table 3.6 Estimated proportions of ND incidents that are additional to those responded to prior to NDP 58 Table 3.7 Estimated ND efficiency gains from small incidents (England) 62 Table 3.8 Estimated ND efficiency gains from small incidents (London) 63 Table 3.9 Estimated ND efficiency gains from small incidents (England, excluding London) 63 Table 3.10 Sensitivity analysis of efficiency gains (England) 64 Table 4.1 Mobilisation of ND assets at Buncefield 72 Table 4.2 Summary of responses to the Buncefield questionnaire 76 Table 4.3 Benefits associated with shorter burn of fire 79 Table 4.4 Economic benefits associated with reduced fuel losses 80 Table 4.5 Environmental benefits associated with reduced fuel losses 81 Table 4.6 Economic benefits associated with reduced spread of fire 81 Table 4.7 Estimated benefits from the use of ND equipment, procedures and training at the Buncefield oil storage depot disaster, summary 82 Table 4.8 Overview of the summer 2007 flooding incidents 83 Table 4.9 Mobilisation of ND assets during the 2007 flooding incidents 84 Table 4.10 Summary of responses to the flooding questionnaire 87 Table 4.11 Benefits associated with the enhanced protection, or faster recovery of significant infrastructure 90 Table 4.12 Benefits associated with the accelerated clearing of flooded properties 92 Table 4.13 Estimated benefits from the use of ND equipment, procedures and training during the summer 2007 flooding in Gloucestershire, summary 93 Table 4.14 Estimation of outcome benefits for smaller incidents 110 Table 4.15 Summary of estimated outcome benefits for smaller incidents 112 Table 4.16 Distribution