ARRIVALS ISSUE TFWA ASIA PACIFIC & TFWA GATE ONE2ONE 2011 DA ILY NEW PRODUCT PREVIEWS World-class innovation

03 'Asia Pacific Inside Out ' Comprehensive conference & workshops preview

04 After hours Full leisure and social programme

08 Exhibitor addendum And full exhibitor listing

10 ConfectionerҮ FEATURE Creating an in-store experience

Sponsored by:

TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011 welcome message

introduction Blanckaert: “The luxury brands are focusing more and more on The Tools Asia Pacific. The challenge is to be able to maintain for Change the capacity to innovate in order to win in Asia Pacific.”

A warm welcome to all of you arriving to the success of the event. This year in Singapore over the weekend. we return to Raffles for the Welcoming Cocktail and the popular, relaxed Pool Ghandi once said: ‘We must be the change Party is back on Tuesday – this time we wish to see.’ We collectively spend at the stylish Mandarin Oriental hotel. thousands of hours at conferences and Wednesday night is the highlight of the workshops discussing how our industry social week for many and this year we needs to adapt, develop, innovate and combine a night at an ‘Asian Circus’ with change for the better. It is one thing for our a visit to Sentosa and the famous Tanjong businesses to grow in-line with increases Beach Club. Sentosa is also the setting for in international passenger traffic; but the opening Golf Tournament on Sunday at that really means we are just standing the Tanjong Golf Club – the perfect setting still. The real challenge is to increase to begin and end the social week. Other footfall into the retail shops and to convert social networking (and fun) opportunities more browsers into buyers. If one thing include the annual TRB Blues Night on comes out of this year’s Conference and Monday and DFNI Awards, taking place Workshops programme, I hope it is that in the Suntec Centre on Tuesday after more of us will go away inspired to make exhibition hours. The highly popular TFWA those changes, be proactive and put a plan Asia Pacific Bar will again serve breakfast into action. Certainly Monday’s Conference and lunch from Tuesday to Thursday, and Workshops programme is designed to plus a free bar from 18:00-19:30, and on give you the tools to do just that, with in- Monday immediately after the Conference. The evolution of depth analysis of the Asia Pacific market Further details can be found in this Daily. at all levels by experts from both within I am sure this week there will be much luxurҮ brands in the industry, as well as retail specialists talk of the recent tragedies in Australia, and futurist thought-leaders who will look Christchurch, New Zealand, and Japan and Asia Pacific at the business “inside-out”. A detailed on behalf of all at TFWA, the permanent programme is given within this Daily and staff, the Management Committee and I urge you all to attend bright and early the Board, I wish to offer my sincerest on Monday. It’s a full day of addresses, condolences to those who have suffered Christian Blanckaert, President of Petit workshops, business networking and a heartache and loss during these terrible TFWA Association Working Lunch, together times. This week the business will go on as Bateau and former Vice President of Hermes providing us all with the framework for normal, but we are very aware that these are International, will address the Opening Session putting that change into action. not normal times for many of you and our Let’s make the most of it. thoughts are with you. of the TFWA Asia Pacific & GATE ONE2ONE I hope you make the most, too, of the conference, as well as the ‘China Inside Out’ exhibition, bigger than ever this year with 212 companies present – a sell out! We’ve workshop. He spoke to Ross Falconer about the got 58 new and returning exhibitors here challenges and opportunities for luxury brands this year, all bringing fresh ideas and new concepts to the table – another element of in Asia Pacific travel retail. that change we need to bring about. Plus, the GATE ONE2ONE networking forum Blanckaert’s main focus will be on the enables key stakeholders to meet in evolution of luxury brands, with an emphasis pre-organised private sessions taking on how they responded to the global The challenge is place in a dedicated Lounge Suite; this economic crisis. “I will comment on 2009, to be able to year we have had more requests than ever. Erik Juul-Mortensen highlighting how the luxury world was hit by maintain the Social networking is every bit as important President, TFWA the crisis. I will then explain how the luxury world rebounded in 2010 and how it did this capacity to so quickly. I will also look at the outlook for innovate in order the remainder of 2011,” he said. to win in Asia In addition to the overall importance of Pacific. Brands TFWA World Exhibition the Asia Pacific region in terms of luxury brands, the key markets of China and Japan must innovate 2011 change will be explored in some detail; Blanckaert in terms of described these both as “very interesting” research, in of dates and explained that he will examine the terms of specificities of the Chinese market. He will Please note that the new dates for this ask: “Is it an El Dorado or a mirage?” product and in year’s TFWA World Exhibition in Cannes are With many luxury brands increasingly focusing terms of service. 18-23 September 2011, instead of October on expanding their presence in Asia Pacific, as previously announced. The change of Blanckaert believes it will be the most timing follows the announcement by French important market for the next 5-10 years. “It is is to be able to maintain the capacity to innovate President Nicolas Sarkozy that the City of already very important and it’s going to be more in order to win in Asia Pacific. Brands must Cannes has been chosen as the venue for important. The luxury brands are focusing innovate in terms of research, in terms of the G20 meeting in early November 2011. more and more on Asia Pacific. The challenge product and in terms of service,” he concluded.

TFWA DAILY – 3 leisure and social activities TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011 After hours The leisure and social programme at TFWA Asia Pacific & GATE ONE2ONE truly offers something for everyone, with a range of activities providing opportunities to relax and network outside business hours. This year sees the return of the popular Pool Party, while a highlight of the week is always the fabulous Singapore Swing Party.

The DFNI Awards for Travel Retail Excellence in Golf Tournament Tuesday 17 May, 19:30 Asia/Pacific Mandarin Oriental Hotel Sunday 15 May, 07:15 Sentosa Golf Club – Tanjong Course Tuesday 17 May, 18:00 The Pool Party makes a Suntec Theatre, Level 2 welcome return, with a Get into the swing at the popular stunning new location – the Golf Tournament; always fully- The DFNI Awards for Mandarin Oriental Hotel. It subscribed, it is the ideal way to Travel Retail Excellence really is the ideal opportunity tee-off the week. The venue is, in Asia/Pacific recognise for some mid-week relaxation, once again, the beautiful Sentosa the achievements of the with delegates to be treated Golf Club – Tanjong Course. Asia/Pacific travel retail to complimentary massages Fantastic prizes are on offer, as industry, with awards and a barbecue buffet. always, for the ‘hole in one’ and in several categories ‘nearest the pin’ competitions. decided by a vote Dress code: Casual/Pool wear open to all companies Entrance by invitation only. Transportation leaves the Pan operating in the region. A shuttle service will be Pacific Hotel at 06:15. available from all major hotels. Open to all TFWA In partnership with: Asia Pacific & GATE Kindly sponsored by: ONE2ONE participants.

by Dress code: Business o MLP A NEW EXPRESSION IN WINE MPo The Travel L SingaPoRe Retail Business Welcoming cocktail Blues TFWA Come along and relax at the Pool Party

Enjoy a tasty barbecue buffet and complimentary massages helping to make this a perfect Night Asia mid-week escape

Located in the heart of the city with TS11_Invit_Welc_Cocktail_horiz_0604.indd 1 12/04/11 17:20:47 a view of the city Sunday 15 May, 19:30 Monday 16 May 21:30 until late Mandarin Oriental Pacific Marina Square. 5 Raffles Avenue Singapore Raffles Hotel Le Baroque, Chijmes Bar Dress code : casual Entrance by invitation only A shuttle service will be available There can be no better welcome The Blues Night is a renowned from all major hotels to Singapore than the Welcoming fixture during the week of Monday 16 May to Thursday POOL PARTY Come along and relax Cocktail at the world-renowned TFWA Asia Pacific & GATE 19 May, 08:00-19:30 MANDARIN ORIENTAL at the Pool Party

Raffles Hotel. It is the ideal ONE2ONE. The Travel Retail Suntec, Level 3 TUESDAY 17 MAY 2011 - 19:30 Enjoy a tasty barbecue buffet and complimentary massages helping to make this a perfect opportunity to relax with a Business invites all delegates mid-week escape

Singapore Sling and network with and exhibitors to attend. The The TFWA Asia Pacific Bar is the Located in the heart of the city with a view of the city friends old and new before a busy Billy Norman Band will play a ideal networking location within the Mandarin Oriental Marina Square. week of business begins. scintillating set of live blues venue and can be found on Level 3 5 Raffles Avenue Singapore and rock music. Important: of the Suntec Centre. Badge holders Dress code: Casual. All attendees must bring their can use the Bar for meetings during Dress code : casual Entrance by invitation only Entrance by invitation only. TFWA Asia Pacific & GATE breakfast and lunch, and once seafront, poolside terrace. The A shuttle service will be available from all major hotels A shuttle service will be available ONE2ONE badges to gain entry. the exhibition closes it becomes a Wednesday 18 May, 19:30 entertainment promises to be a from all major hotels. vibrant after-hours venue. Tanjong Beach Club (Sentosa) combinationPOOL of traditional PARTY and modernMANDARIN performances, ORIENTAL which

Breakfast served from The Singapore Swing Party willTUESDAY provide the 17 perfectMAY 2011 climax - 19:30 to 08:00 to 09:30 is traditionally a highlight of a busy week of business. the week. This year sees a Lunch from 11:30 to 15:00 spectacular circus theme, with Dress code: Smart casual. (last orders at 14:15) the magic and mystery of the Entrance by invitation only. Asian Circus taking place amid A shuttle service will Bar from 18:00 to 19:30 the stunning surroundings of be available from all (except Monday, open from 17:30) the Tanjong Beach Club and its major hotels. Badge holders only

4 – TFWA DAILY TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011 conference preview The secret to superior service

Ron Kaufman, author and founder of “Up! Your Service”, will deliver what promises to be an inspiring address to the closing conference session. He will offer his perspective on ways in which the Asia Kaufman: “Expectations are rising across industries and customers are exercising more Pacific travel retail industry can innovate to improve the customer choice about where and when to shop.” experience, as he explained to Ross Falconer.

A key message will be that In order to innovate and improve the to the Asia Pacific market. Kaufman outlined the joyful engagement with staff as standards of service are rising customer experience, he believes the travel highlighted a much higher expectation of he walked from one store to another. worldwide and, coupled with retail industry should engage in the customer respect and the importance of such details Effective customer service can have that, customer expectations are relationship, not just the transaction. as ways to say thank you, to point out and to a potentially enormous impact on rising. Consumers are not simply This, Kaufman explained, is about engaging answer questions. “These sensitivities offer penetration and conversion. It is comparing one travel retail in their journey, not simply the moment. more opportunity,” he contended. “A small important to engage the consumer in location with another, “There is value in an expanded engagement – amount of language skill can make a huge their discretionary, captive time. Kaufman they are comparing their travel not in a product and a price,” he commented. amount of difference – yet in most travel describes this as the “welcome” not retail experience with the “Travel retail can do a better job of realising retail environments, that effort is not made. the “sell”, while also emphasising the standards of service they receive that there are diverse consumers, requiring Everybody who comes through is travelling; importance of “warmth and invitation”, elsewhere. “Expectations are diverse styles of service.” therefore, it is legitimate to ask questions as well as entertainment. The retail rising across industries and such as ‘where are you from?’ and ‘where experience should relieve stress, not add customers are exercising more Engaging the customer are you going?’” stress, while conversion should not simply choice about where and when to In terms of the approach to customer Highlighting his experience of his “home” equal a sale, but should leave a lasting shop,” said Kaufman. service, there are subtleties with regards airport – Singapore Changi – Kaufman memory for the consumer.

TFWA DAILY – 5 conference programme TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011

This year's TFWA Asia Pacific & GATE ONE2ONE Conference & Workshops will engage the audience with a thorough analysis of the travel retail industry in Asia Pacific and its potential in the region. The high-profile line-up of speakers will look at Asia Pacific 'inside out', focusing on the key challenges and opportunities. Asia pacific inside out

Monday 16 May 2011 11:30-13:00 Workshops A & B 09:00-10:45 Opening Session PLEASE NOTE: Workshops A and B run simultaneously Theatre, Suntec Level 2

09:00-09:25 10:15-10:50 Workshop A: India Inside Out Workshop B: Japan Inside Out State of the industry address Strategies for Duty Free and Travel Retail in Room 303/304/305, Suntec Level 3 Theatre, Suntec Level 2 a Decade of Change Erik Juul-Mortensen, TFWA President, A panel of industry leaders from the Indian With mixed news coming out of Japan on will reflect on business in the Asia Pacific Rohit Talwar, CEO, Fast Future, is a global sub-continent will aim to shed light on the both a macroeconomic and an industry region in his state of the industry address. futurist and retail industry thought-leader. reality of airport retail in the market and level, this session will aim to get behind He will examine business opportunities over His promises to be a provocative and look at the prospects for all stakeholders in the media messages to provide a deeper the coming months against a backdrop of inspirational address, highlighting the key the near future and longer term. understanding of this historic market for the in-depth analysis of recent performance and opportunities and challenges facing the duty free and travel retail industry. growth potential. Asia Pacific travel retail sector over the Do the challenges outweigh the next decade. Among the topics covered opportunities? The challenges are many, so While there have been reported losses in 09:30-09:40 will be: Global trends and transformations are the opportunities for the future attractive retail revenues at Tokyo’s major airports Sunil Tuli, President, APTRA and Managing shaping the economic and consumer enough to invest in this complex market despite traffic increases over recent years Director, King Power Group (Duty Free landscape; key trends, opportunities and today? Will the early birds win in the long- and the economy being taken over by China and Travel Retail) Hong Kong, will discuss challenges for brands and businesses term? With traffic set to expand significantly in terms of global GDP, a strong yen has how APTRA is aiming to provide exclusive in the Asia Pacific region; opportunities over the next decade, how will the millions seen plane loads of Japanese tourists insights into the behaviour of travellers arising from new retail formats and new of Indian travellers behave in the airport travelling around the region, from Korea with its new consumer research. He will technology; and practical steps for adapting stores? What is the right retail offer for to Cairns, taking advantage of their revived also highlight the reality of the regulatory to a changing world, changing retail India’s airports? What do Indian travellers spending power. This session will see situation and identify the issues affecting the possibilities and changing consumers. really want? eminent speakers provide insight into how region, while calling for concerted action. Japan’s duty free and travel retail industry Moderator: Michael Barrett, TFWA Jacob Abraham, Manager (Retail Business), is faring in light of these developments, 09:40-10:10 Conference & Research Manager Cochin International Airport Limited with a special focus on Japanese outbound The challenge of luxury retailing in duty free Dilip Kapur, President, Hidesign traveller shopping behaviour with the TFWA/ and travel retail in Asia today Translation available in Mandarin Deepak Talwar, Chairman, IDFS Tradings JTM consumer research. and Japanese Rolf Blaser, Country Head, The Nuance Christian Blanckaert, President, Petit Group India Akito Abukawa, Chairman, Duty Free Shops Bateau and former Vice President of Kapil Kaul, CEO, CAPA India Association of Japan (DFSAJ), President, the Hermes International, will offer insights Asahi Airport Service Co. Ltd. into the success of luxury brands in Asia Moderator: Marek Kolasinski, Managing Harubumi Kobori, Senior Executive Vice Pacific, looking at global competition against Editor, Frontier Magazine President & Representative Director, Narita emerging high-end brands from the region. He International Airport Corporation will discuss the shift in emphasis of the luxury Ming Lee Foo, Vice President Consumer and segment from traditional consumer markets Trade Marketing Worldwide Duty Free, JTI to Asia, highlighting both the challenges and Masato Takamatsu, President, Japan opportunities for luxury brands. Tourism Marketing

Moderator: Dermot Davitt, Executive Director – Deputy Publisher, The Moodie Report

Translation available in Mandarin and Japanese

10:50-11:30 13:00-14:30 Business networking with coffee Business networking lunch, main ballroom

6 – TFWA DAILY TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011 conference programme

2011 conference & workshops sponsors:

Diamond: Platinum:

Conference coffee break: Conference portfolio:

13:00-14:30 14:30-16:00 Workshops C & D 16:30-17:30 PLEASE NOTE: Workshops C and D run simultaneously Closing Session Theatre, Suntec Level 2

TFWA Industry Association Working Lunch Workshop C: China Inside Out Workshop D: Partnerships The Secret to Superior Service Room 208/209, Suntec Level 2 Theatre, Suntec Level 2 in practice Ron Kaufman, Author and Founder of ‘Up! Room 303/304/305, Suntec Level 3 Your Service’ This working lunch session will seek to “No end to growth” was the conclusion on highlight the most pressing concerns and China at the Asia Pacific workshop during There is much talk within the duty free The conference will conclude with an threats for the industry, both globally and the 2010 TFWA World Exhibition in Cannes. and travel retail sector about the need for inspiring, refreshing look at ways in which in the Asia Pacific region, with discussion This session will dig deeper into this high- a greater sense of partnership between the Asia Pacific travel retail industry can on collaborative solutions to address the potential market for the duty free and travel stakeholders. There are some strong take simple yet effective steps to innovate issues. Participants will be invited to discuss retail industry. examples already, but can more be done? and improve the customer experience how the industry can organise itself to in both airport and inflight retail. The anticipate such threats and offset damage to The workshop will explore the growth This session will highlight concrete session will focus on how the approach the business. of luxury brands in the Chinese market examples of how airports, airlines, retailers to customer service in Asia Pacific can be Please note that places are limited and must with Christian Blanckaert. The shopping and suppliers are collaborating and will aim tailored to ensure maximum penetration be reserved in advance. Invitations will be behaviour and desires of Chinese consumers, to explore ways in which the partnership and conversion. sent to delegates prior to the conference. as well as retail trends in China, will also be spirit can be further enhanced to create explored in detail by market experts. There tangible benefits. Moderator: Michael Barrett, Conference & Sarah Branquinho, Business Relations & will also be an insight into developments in Communicating with consumers before, Research Manager, TFWA External Affairs Director, WDF & Aldeasa China’s airport retail industry; Charles Chen, during and after the travel experience will Dr Peter Mohn, Partner and Co-founder of Vice President, China Duty Free Group, will be an area explored in detail, looking at Translation available in Mandarin m1nd-set - Global Marketing Intelligence present on future growth and opportunities solutions for an innovative approach to and Japanese & Solutions for all stakeholders. consumer communication while improving Keith Spinks, Secretary General, ETRC the relationship between all partners and Sunil Tuli, President, APTRA, and Managing Anson Bailey, Principal, Business the consumer to create a unique travel Director, King Power Group (Duty Free and Development China, KPMG retail experience. Travel Retail) Hong Kong Christian Blanckaert, President, Petit Bateau Patrick Bouchard, Travel Retail General Moderator: Michael Barrett, Conference & Charles Chen, Vice President, China Duty Manager, PUIG Research Manager, TFWA Free Group Emmanuel de Place, COO, Lagardere Services Asia Pacific Moderator: John Rimmer, Scott Norris, General Manager, Commercial Executive Director – Business Development, Services, Perth Airport Room changes The Moodie Report Rohit Talwar, CEO, Fast Future Jay Woo, General Manager Travel Retail Please note that due to the high Translation available in Mandarin Asia Pacific, GTME Diageo number of pre-registered delegates, there have been some changes to the and Japanese location of the Workshops and TFWA Moderator: Doug Newhouse, Industry Association Working Lunch: Founding Editorial Director, The Travel Workshops A and D will now take Retail Business place in room 303 / 304 / 305, Suntec Level 3

The TFWA Industry Association Working Lunch will now take place in room 208 / 209, Suntec Level 2

Workshops B and C remain in the Theatre, Suntec Level 2 16:00-16:30 17:30 Business networking with coffee TFWA ASIA PACIFIC BAR, Suntec, Level 3

TFWA DAILY – 7 TFWA ASIA PACIFIC & GATE ONE2ONE arrivals issue 2011 Exhibitor addendum

Fashion & Accessories K9 – Fratelli Rossetti Via Cantu 24 20015 Parabiago (MI) Italy

Tel:...... +33 6 07 45 82 71 E-mail:...... [email protected] Web:...... www.fratellirossetti.com Contact:...... Giovanni Bonatti - General Manager, Worldwide Sophie Weber - Area Manager, Asia/Travel Retail

Jewellery & Gifts E02 – AM International Ringstrasse 2 61476 Kronberg Germany

Tel:...... +49 172 6872901 E-mail:...... [email protected] Web:...... www.am-international.de Contact:...... Wolf Ayen - Managing Director, Worldwide excl. Americas Klaus Mellin - Director, Worldwide excl. Americas Victor Garcia - Vice President (CTI International Group), Americas

A29 – Elle (Topbrands) Topbrands (HK) Ltd Suite 703 7/F, Harbour Centre Tower II 8 Hok Cheung Street Hunghum Kowloon Hong Kong

Tel:...... +852 2362 6300 E-mail:...... [email protected], [email protected] Web:...... www.elle-time.com, www.ellejewelry.com Contact:...... Tammy Gorali - Sales, Worldwide Kim Chen - Sales, Worldwide Guido Jenniges - Sales Representative, Worldwide

Wine & Spirits P02 – Douglas Laing & Co Ltd 18 Lynedoch Crescent Glasgow G3 6EQ United Kingdom

Tel:...... +44 141 333 9242 Fax:...... +44 141 333 9245 E-mail:...... [email protected] Web:...... www.douglaslaing.com Contact:...... Fred Laing - Joint Managing Director, Global Duty Free Stewart Laing - Joint Managing Director, Europe/Far East

8 – TFWA DAILY TFWA ASIA PACIFIC & GATE ONE2ONE arrivals issue 2011

Ajmal's new travel retail exclusives

The Asia Pacific region is an important part of the Ajmal (Stand C2) growth strategy moving forward, with TFWA Asia Pacific & GATE ONE2ONE providing a platform for the brand to showcase what it has to offer.

Abdulla Ajmal, general manager, Ajmal Perfumes, believes that the travelling consumer has to find attraction in the offer, and to entice them there are a few things that brands must do.

“The first would be differentiation in product offer. Does the offer in travel retail provide any additional motivation to buy? It must. You can see a lot of brands doing gifts with purchase or product extensions at lower prices to induce purchase,” he said. A second important element is products that are exclusive to travel retail. This automatically gives product differentiation and appeals in terms of gift-ability. “It is an important part of our strategy. We already provide differentiation in terms of Accord Violet is products we bring to market through a concoction our oriental product line, and we will soon see the introduction of more of peach and products exclusive to travel retail,” blackcurrant, explained Ajmal. resting on a The company is launching two new travel retail exclusives at TFWA Asia Pacific & spicy-floral GATE ONE2ONE – Accord Violet is a 75ml heart of clove, female Eau de Parfum, while Accord violet and Boisé is a 75ml male Eau de Parfum. The jasmine that two fragrances have been conceptualised with the international consumer in mind wraps a base as part of Ajmal’s commitment to the of sensual international fragrance market. tuberose, vanilla Accord Violet is a concoction of peach and and patchouli. blackcurrant, resting on a spicy-floral heart of clove, violet and jasmine that

wraps a base of sensual tuberose, vanilla and patchouli. Accord Boisé features a combination of coffee and pepper, onto which the fragrance opens and gels with a heart of sage and incense that settles into a woody base of ginger and patchouli. Ajmal sees tremendous growth potential in the Asia Pacific region. “We are already present in two locations in Kuala Lumpur through direct retail and sell our products through distribution in Singapore. Our plan is to increase our exposure within that market through retail and distribution, as well as through travel retail by developing fruitful partnerships with regional operators,” he said.

TFWA DAILY – 9 confectionery feature TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011

01 Ferrero is showcasing its new travel retail 03 During October 2010, Kraft Foods World Travel exclusive Kinder ChocoBox with a Happy Hippo theme Retail’s ‘Sharing is Sweet’ promotion was created in at this year’s TFWA Asia Pacific & GATE ONE2ONE. close cooperation with Nuance Watson at Hong Kong International Airport. The promotion was designed 02 The GOLDBAR, which celebrates its 30th birthday to influence multiple and impulse purchasing and this year, is Goldkenn’s flagship product and is featured the top-selling sharing bag items from still a global bestseller. Toblerone, Milka and Daim.

01 02

The confectionery category has performed well in 2011, building on the momentum of a successful 2010, which saw double-digit growth. There remains significant potential for further category development, with many of the leading brands focusing on a ‘shopper-centric’ approach to further drive penetration and conversion. Ross Falconer reports. Creating an in-store experience 03

Growth expectations for 2011 credible solutions for retailers centred on ensure the visibility of its brands. “We use store can be key, along with effective remain bullish, but, of course, it is three core competency areas: Penetration luxurious gold colouring for our premium communication about promotions and unlikely to be all smooth sailing. The boost – converting more passengers to Ferrero Rocher and mixed praline stands, the right product mix. Butlers (Stand Q9) key challenge in the confectionery browse and purchase; the Perfect Gift offer and bright blue, white and orange stands recently introduced a new merchandising category is the rising cost of raw – converting more browsers to purchase; for the Kinder range, with the Kinderino concept into Dublin Airport’s new Terminal materials. Sugar and cocoa prices and Cash Till Point optimisation – increasing mascot prominently displayed. He always 2. The concept is based on its successful have hit their highest levels in three the size of the existing basket. “Nestlé appeals to children and adults alike,” Butlers Chocolate Cafe model, which has decades. The average price of cocoa has already activated a number of pilot commented Giannicola Losacco, general worked very well. Aisling Walsh, marketing powder more than doubled in 2010 projects with retailer partners to measure manager. “Our new Nutella stands are in director, explained: “We have modified the compared with 2009, while the price and evaluate such solutions, notably in the shape of a Nutella pot, which reinforces design to fit within an overall retail outlet of milk powder increased some 20%. Cash Till Point optimisation. The initial the brand identity and is also cult. Tic Tac that has many brands. This merchandising results have exceeded expectations with and Liberty are in convenient till-point format acts as a signpost for the entire The major brands exhibiting at TFWA Asia increased levels of shopper interaction displays to maximise impulse purchase on confectionery category and it is working well Pacific & GATE ONE2ONE are committed and conversion,” said Alan Brennan, exit from the store. Besides display, we may in terms of driving confectionery sales.” to driving category growth and are customer marketing manager. vary the SKUs with different size packs to The impulse-driven nature of the employing a wide range of initiatives to increase sales by value as well as volume, confectionery category is highlighted achieve this. Nestlé International Travel Maximising impulse purchases and we make careful use of GWPs.” in research undertaken by Kraft Foods Retail (NITR) (Stand G30) has a ‘shopper- Impact is key to success in the confectionery A large proportion of confectionery sales World Travel Retail (KFWTR) (Stand P20), centric’ approach based on understanding category. Ferrero (Stand L8) invests in in travel retail are impulse purchases, which showed that 85% of confectionery consumer needs. It is focused on developing high quality packaging and display units to so merchandising near the front of the shoppers did not know what product they

10 – TFWA DAILY

TFWA ASIA PACIFIC & GATE ONE2ONE arrivals issue 2011

wanted to buy when they entered the store. “These findings are key for future growth. But the research findings alone will not be enough; we need to focus on activation and turning these insights into incremental sales,” said Andreas Fehr, managing director. “The key driver of such an impulse driven category is the right placement within the shop. Therefore, it is 04 crucial to have the confectionery features where the main passenger flow passes.” Laurens Krijgsman, area manager, Perfetti Promotions and sampling Van Melle Global Travel Retail (Stand In-store promotions and sampling are vital, N3), outlined that the company works as drawing passengers into the store is all on GWP as these drive average spend about the retail experience. Many brands are without retailer margin loss. “Moreover, looking at promotional options and creating it creates fun on the shop floor and, experiential shopping, so that consumers as such, it drives footfall,” he said. are in the mood for buying confectionery. Such initiatives can, of course, be a key For Godiva (Stand H2) this translates into method of introducing consumers to sampling, strong branding, travel retail products, giving them the opportunity exclusives and promotions, such as gifts to see, touch and, most importantly with purchase (GWP). “Together these for confectionery, taste the products. create a true enhanced experience for According to Mark Lipshut, director, Three the consumer and are the most effective Hats Imaginative Foods (Stand F1): “This way of drawing passengers in,” explained is a great way for them to be introduced Nicolas Bouvé, managing director, Godiva to the product, which always leads to Europe. “Promotions create confectionery sales. We have found that promotions consuming occasions; GWP link useful, and sampling always increase sales, quality items to the purchase – such as and we are constantly working with our a cool bag – which the purchaser can partners to expand these programmes.” either add as an additional gift, or keep. Fauchon (Stand N13) similarly does in- Sampling is always important, particularly store tastings with selected partners in for new ranges such as our updated order to create a special atmosphere. Gold and Dessert Truffles collections.” “The customer must feel the taste of

05

12 – TFWA DAILY TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011 confectionery feature

04 Mark Lipshut, director, Three Hats Imaginative Foods: “Exclusivity is important in our category, especially in the travel retail market as consumers want to buy something, either for themselves or as gifts for other people, that they cannot buy in a regular store, and often as a souvenir.”

05 Faozia MATH-LY-ROUN, international travel retail manager, Fauchon: “Chocolate, biscuits and tea are still very attractive products and are affordable gifts. We are confident for 2011, since we are continuously working on new collections with top quality ingredients and quality promotional offers.”

06 One of the key initiatives undertaken by Nestlé to drive confectionery category sales, with a primary focus on increasing shopper conversion and basket size, has been its Cash Till Point optimisation programme.

07 Butlers recently introduced a new merchandising concept into Dublin Airport’s new Terminal 2. The concept is based on its successful Butlers Chocolate Cafe model, which has worked very well.

08 Nicolas Bouvé, managing director, Godiva Europe: “We continue to work closely with retailers to create a strongly-branded presence in travel retail, with standalone boutiques, shop-in-shops and branded corners.”

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the quality of our chocolate. In addition, 07 we develop attractive and innovative packaging. We offer our customers the best quality with a unique design,” she said, adding that eye-catching fixtures, an exciting atmosphere and a great customer experience are all important.

Sense of theatre Promotions that entertain consumers while educating them about the category Paris! The way we invite the customer to can be highly effective, and bring a sense discover our product and our brand will of theatre to the point of sale. KFWTR’s always make the difference. We want to Toblerone promotion last year with Nuance be different and want to share it with our at Zurich was a successful example of this. partners,” commented Faozia MATH-LY- During the promotion, travellers could ROUN, international travel retail manager. learn more about the different ingredients “Dedicated merchandising and best- used in the original Toblerone chocolate selling item positioning are essential.” recipe and the history of Toblerone. “As Where Paton’s (Stand C13) has engaged another example, during October 2010, the in such promotions it has seen average ‘Sharing is Sweet’ promotion was created sales double, or even triple. James Kfouri, in close cooperation with Nuance Watson Paton’s chief operating officer, believes the at Hong Kong International Airport. The confectionery category would benefit from promotion was designed to influence more space in-store and more opportunities multiple and impulse purchasing and to have tasting platforms, “because featured our top-selling sharing bag items they really work”. “Many retailers are from Toblerone, Milka and Daim. These resisting the potential which confectionery items were selected for a special promotion represents and it is difficult to negotiate and the results were extraordinary, more space because they anticipate higher generating double-digit growth during margins on other categories,” he said. the promotion period,” said Fehr. Offering truly distinctive products designed NITR is also a great advocate of in-store to build a relationship with the consumer is promotions and sampling, and continually the strategy of Goldkenn, which is exhibiting evaluates the effectiveness of these in terms on the Focus Network Agencies (Singapore) of enticing, engaging and increasing the stand (N18). Jessica Guzzo, Goldkenn level of conversion by the shopper. “Our marketing manager, describes this as a marketing plans for 2011 focus on this “unique guest experience”. “Moreover, we key driver – Entice, Engage and Convert do tastings around the world to discover – and we discuss and finalise individual

TFWA DAILY – 13 confectionery feature TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011

promotional concepts directly with our 09 Perfetti Van Melle Global Travel Retail works on GWP, which Laurens Krijgsman, area manager, said creates retail partners,” said Brennan. He added fun on the shop floor and, as such, drives footfall. that NITR increases its on-shelf impact 10 Paton’s strategy is to update its packaging frequently by developing products that suit specific 09 and make creative use of high quality imagery of local consumer needs – always offering the destinations and landmarks for the Paton’s souvenir shopper what they expect to find, while also ranges, in order to keep the range current and appealing. surprising them in terms of tastes, price points, packaging and brand value. “Also by developing specific promotions that speak to the shopper,” he commented. “Beyond this, we believe shopper behaviour research is essential in order to ensure we are offering travellers the products they need, in the formats they want, and within an environment that is conducive to purchase.” It is a theme similarly picked up on by Kfouri of Paton’s, who describes the confectionery category as “bright, colourful, fun and infinitely varied”. Paton’s focuses on attractive packaging, current and frequently updated imagery, and sleek modern display units with its own distinctive branding to drive sales. “We would always avoid a wall of a single product, but Paton’s has a wide selection of souvenir lines, usually more than one design per destination, and we have our premium lines in various flavours, so we can present a diverse and attractive display,” said Kfouri. differentiates its travel retail offer from its Tailored regional offer Bounty, Twix and Milky Way – and the five Travel retail exclusives domestic market ranges. The recipe for success in Asia, according to flavour variants of M&M’s the top skus. Consumers love to find a point of difference “The packaging sizes and offers are Fauchon’s MATH-LY-ROUN, is developing In North Asia, the big opportunity is in in travel retail, so that the gift they buy is different and give the consumer the feeling a specific product range to satisfy the China, Taiwan and Korea, where purchase a little out of the ordinary. Ferrero caters of buying something that they will not be Asian consumer. Special tastes, luxury motivation is dominated by gifting. for this with its new travel retail exclusive able to find anywhere else,” commented tins and specific packaging colours are Alvin Tan, Mars regional travel retail manager Kinder ChocoBox with a Happy Hippo Lipshut. In the last 12 months, the company all elements that cannot be ignored. Asia Pacific, said: “The opportunity for theme, the Kinder Surprise 4-pack and the has launched a new Hong Kong Harbour Aligned with its ‘shopper-centric’ approach, confectionery across Asia is huge as we have 7-pack Kinderino for the children’s market. sleeve for its 240g duo for Cathay Pacific, Nestlé continues to invest in consumer and the single most impulse-driven category The Kinder Friends 250g pouch has been and new destination sleeve products shopper research. This is no different for the in travel retail and large populations of launched in global travel retail with great for its general travel retail range. Asian consumer, whose importance within emerging travellers hungry to try global success. The Raffaello 250g presentation Over the past two years, Godiva has the travel retail market has been elevated brands, particularly in confectionery is also an exclusive to global travel retail. strengthened its core product ranges, in recent times with the emergence of the where consumption is on a sharp rise.” Many brands recognise the importance of rejuvenating its Gold and Sharing Collections Chinese traveller. “Using key learnings The Asian market is also very important having a number of travel retail exclusives with offers that are exclusive to travel retail. and insight gained from our research, to Jacobsens Bakery (Stand Q7). “Overall, underpinning their range. For example, “They are important for differentiating the we know the importance of the gifting the Asian region represents a significant the Butlers Premium Collection was offer from the domestic market, particularly segment. This in turn is allowing Nestlé opportunity for our company. The year- launched as a travel retail exclusive in for seasonal gifting opportunities such as to tailor its product offer more effectively, on-year growth during the past few years 2008 and has been particularly effective. Christmas and Chinese New Year,” said Bouvé. notably during key gifting periods, such is +20%,” said Jan Jacobsen, managing Earlier this year the range was extended “Godiva also offers the Deeply Dark Collection, as Chinese New Year,” said Brennan. director and owner. “We are committed to with the addition of a dark assortment, including a range of delicious dark chocolate Goldkenn is already working well in Asia working with existing and future partners which is also performing well. pralines, as well as the Carré Collection which and would like to expand this. It has, to further develop business models and Three Hats Imaginative Foods strongly is very popular among Asian shoppers.” similarly, developed seasonal packaging for expand distribution in the Asian region.” Chinese New Year and adapts the design Confectionery is, of course, a very annually. Such traditional seasonal products competitive category, featuring a wide are a key trend within the confectionery range of strong brands. Top quality category in Asia. “In our future projects, products, eye-catching merchandising and we will develop packaging intended only a ‘shopper-centric’ approach to the retail for the Asian market,” explained Guzzo. experience are all vital to maximising the “Asian consumers perceive confectionery significant potential that exists for further as an ideal informal gift. They are willing development of the confectionery category. to purchase high quality products offering premium chocolates and packaging design.” For Paton’s, Asia is by far its biggest market outside Australia, and it works closely with retailers to ensure that its offer fits the market. A category-led strategy for Mars International Travel Retail (Stand K35) delivered significant growth across Asia in 2010, with a sales uplift of 38%. Asia is an important region for Mars, which sees a distinction in the Alvin Tan, Mars regional travel retail manager Asia purchasing motivations between consumers Pacific: “The opportunity for confectionery across Asia is in North and South Asia. In the South, huge as we have the single most impulse-driven category 10 in travel retail and large populations of emerging the focus is on family sharing, with value travellers hungry to try global brands, particularly in packs of Mars bar brands – Snickers, Mars, confectionery where consumption is on a sharp rise.”

14 – TFWA DAILY TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011 sponsor news Ferrero’s successful development strategy

Ferrero (Stand L8) had a very positive year in 2010, increasing its travel retail sales by +30% year-on-year, while the travel retail confectionery sector average was +15% growth, according to the Travel Retail Indicator Quarterly (TRIQ) compiled by independent analysts Generation Research. In Asia Pacific, sales rose by +18%, as Giannicola Losacco, general manager, Ferrero Travel Market, explained to Ross Falconer.

Ferrero is a privately-owned, family- “The company now has 6.3% market share retail markets; only the presentation and run business which makes some of and we believe that in spite of the recent tragic the packaging is personalised in some the most renowned confectionery in events in Asia Pacific the results overall for cases to suit the particular market needs. the world, including brands such as 2011 will be just as good,” said Losacco. “Some of our brands are more popular Ferrero Rocher, Kinder, Nutella, Tic All Ferrero confectionery is available to than others; for example, in Asia Ferrero

Tac and Rafaello. a global audience in domestic and travel Rocher and Kinder Bueno are high sellers. Ferrero makes some of the most renowned confectionery Asian shoppers are interested in sharing in the world, including brands such as Ferrero Rocher, Kinder, Nutella, Tic Tac and Rafaello. Ferrero Travel Market continues to their packs, so our marketing activities are demonstrate the success of its development organised taking into consideration those strategy in global travel retail, finishing 2010 behaviours,” explained Losacco. Travel Market will present at TFWA Asia as the fifth largest confectionery company Among the new products that Ferrero Pacific & GATE ONE2ONE will be the Kinder in terms of sales, up from ninth just three Surprise ‘Happy Hippo’ Kinder Chocobox.

years ago. The most dramatic increase in Losacco: “Some of our brands are more popular than The lunchbox gift-pack is decorated in a sales last year was in the Americas at +98%, others; for example, in Asia Ferrero Rocher and Kinder pink or blue Happy Hippo theme, with each Bueno are high sellers. Asian shoppers are interested followed by Africa & Middle East (+68%), containing four Kinder Chocolate and four in sharing their packs, so our marketing activities are Europe (+35%) and Asia Pacific (+18%). organised taking into consideration those behaviours.” Kinder Country bars.

TFWA DAILY – 15

New exhibitor profiles TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011

Major 01 brands make Asia Pacific debut The number of exhibitors either present for the first time or returning after an absence this year – an impressive 58 – once again highlights the importance of TFWA Asia Pacific & GATE ONE2ONE in the development strategies of many major international brands across all product categories. Here, we preview a selection of this year’s new and returning exhibitors.

Polaroid Eyewear 01 Hidesign India Private Limited 02 Stand M5 Stand Q2

Who are you? Why exhibit now? Who are you? What are your objectives? Polaroid Eyewear is a Division of Stylemark We have identified travel retail as a key Hidesign was founded in 1978 as a two- Hidesign seeks to introduce its products Inc, a company based in Florida, US, which is strategic growth area, both for our business person workshop making leather bags and its brand to some of the world’s leading the leader by unit volume in the sunglasses and for the sunglass segment as a whole. and accessories. From the very beginning, airport and duty free companies in a region world. The Polaroid Eyewear Division is After a phenomenally successful first show Hidesign was committed to producing in which Hidesign already has strong brand headquartered in Zurich, Switzerland, and at Cannes last year, we are now keen to unique and ecologically-sensitive products recognition. Hidesign also seeks to expand sells a variety of sunglasses, 3D glasses, develop our business regionally in Asia using vegetable-tanned and hand-dyed to other areas both within Asia and reading glasses and optical frame lines Pacific and, to that end, the TFWA Asia leathers and solid brass buckles. Hidesign’s outside Asia in which the brand is not globally. Polaroid sunglasses, clips and Pacific & GATE ONE2ONE event is perfect for first customers were independent boutiques currently present. suncovers (all 100% polarised) for adults us at this time. in London, San Francisco and Sydney, but and kids represent the heart of the business. Hidesign quickly expanded into some of the What is your USP? The core offer is supplemented by highly What are your objectives? world’s leading department stores, including Hidesign’s unique selling point is the successful lines from Disney, Hello Kitty, This is our first show in Singapore and we John Lewis and House of Fraser in England, leather we use, the ecological tanning and Revlon and others. Most lines are distributed see huge potential for Polaroid Eyewear in Myer and David Jones in Australia, Isetan, production processes and our clean yet through professional optical and sport the Asia Pacific region. We aim to cement Parkson and Robinsons in South East Asia contemporary design sense. Our leathers channels, as well as specialist sunglass existing business and introduce ourselves to and Shoppers Stop and Lifestyle in India. are all full grain (they have not been outlets and, increasingly, travel retail. new customers and replicate the success we Today, Hidesign sells its handbags, office corrected to hide natural defects) and as a Polaroid Eyewear has the exclusive global had in Cannes. It’s also a great opportunity bags, wallets, belts and accessories in over result we use a very high grade of leather. rights to use the famous ‘Polaroid’ brand for for us to introduce to buyers in the region 25 countries through more than 60 The vegetable tanning process and solid eyewear products. our latest collections, including the 3D range exclusive boutiques and department and brass metal fittings make for a natural and Best Under the Sun. Innovation has specialty stores. looking product that ages gracefully and is Who buys your products? also begun with the new BMW collection, extremely durable. Polaroid sunwear addresses a very broad for which Stylemark AG (Polaroid Eyewear’s Who buys your products? target of genders and ages. The product is parent company) has recently been granted Hidesign’s target customer is the working mostly aimed at the ‘mid-market’, being the license. woman and man who needs an affordable, designed to offer a quality polarised product practical and durable leather product for at an affordable price. What is your unique daily use. Hidesign’s customers tend to Because the brand is globally recognised, selling point (USP)? be frequent travellers, executives and the increasing numbers of middle-class We provide a 100% polarised experience in a professionals. tourists, including those from emerging quality product that represents great value markets, are prime targets for our brand. for money and enjoys high sell-through Why exhibit now? It’s also an impulse purchase for people rates. We are probably the only mid-market In recent years, Hidesign has expanded who go on holiday and have forgotten sunglass product that has an array of its retail presence in some of the world’s their sunglasses. global brands to offer in the mid-market leading airports and travel retail areas, Many customers actively come looking for a price segment. The Polaroid brand stands and the response has been tremendous. polarised sunglass, and can be directed to for quality, innovation and polarisation in Hidesign has simultaneously experienced the Polaroid collection as it is all polarised. virtually all corners of the globe. very strong growth in South and South As Polaroid sunglasses block glare, they East Asia, and its participation at TFWA are perfect for driving, sports, going to the Asia Pacific and GATE ONE2ONE will help beach and just wearing around town. the brand expand its presence both in international retail and in its core markets of South and South East Asia.

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Paul Sapin 03 Nougat London 04 Stand C5 Stand A2

Who are you? What are your objectives? Who are you? Why exhibit now? Paul Sapin is a wine business situated The main objectives at TFWA Asia Pacific & Nougat London Limited started life as a We feel that TFWA Asia Pacific & GATE between the Beaujolais region and the GATE ONE2ONE are to introduce the range fashion collection in London’s West End ONE2ONE is a natural progression for us in city of Macon. The company specialises in to local operators and to work together in in 1990. The first Nougat collection was 2011. Nougat London is now established in small format wines and has business today creating a new category in travel retail wines inspired by the glamour and intrigue of film some of the most prestigious stores around with over 40 world airlines. The company in the Asia Pacific region. noir, focusing on the refined elegance of the the globe. We believe that the exhibition will launched a revolutionary new wine concept screen sirens of yesteryear. This signature introduce us to some of the most influential called Multi Layered Pet (MLP) to the travel What is your USP? style has remained, while each season buyers in the Asian market. Nougat London retail community at TFWA World Exhibition The MLP range will introduce new injects a unique story from ‘Flirty Nauticals’ is quickly establishing itself as an innovative in Cannes with tremendous success. The customers to the category, many of whom to ethereal floral prints. and luxury brand, and has developed a exclusive award-winning travel retail range would not have bought wines in the past in In 2000, Nougat London diversified into strong cult following from our loyal fans. We has been listed by many of the world’s travel retail. The MLP range is exclusive to the sister industries of bath and body now wish to establish a strong fan base in leading travel retail operators, such as the travel retail operators – it doesn’t appear products, both of which embody the ideal the Asian market. Dufry, Aelia, ARI and Nuance. downtown. It is the first time a bespoke accompaniment to a luxury clothing range wine range has been created for travel aimed at making anyone feel like a star, What are your objectives? Who buys your products? retail operators. whatever the occasion. Firstly, we wish to increase our knowledge The new MLP range has introduced new MLP wines can be consumed outdoors. January 2011 saw the launch of NGT by of the duty free and Asian marketplace; with customers to the wine category and is not The bottles are unbreakable. Nougat, our first men’s grooming range a better understanding of local markets ‘cannibalising’ any existing wine sales. The bottles are lighter to transport. specifically designed for the male market. we feel we will be better able to serve The MLP wines are one-third lighter than our customers. glass, unbreakable and ecological in terms Who buys your products? Secondly, we wish to introduce the Nougat of production and transportation. We have The Nougat London Toiletries range has a London brand to the duty free market for the found that wine lovers are purchasing the broad appeal to women of all ages who are first time. With a collection of handbag and wines as they recognise the quality of the looking for indulgent, pampering and quirky travel essentials in our toiletries collection, fruit in the bottle. Other customers are those products. Our vintage inspired, classical the potential to grow within the travel retail that want wine for casual occasions, such as packaging ranges from illustrated cartons industry is very exciting for us. barbecues, hiking, drinking by the pool or to elegant glass decanters, so the collection on the beach. These areas typically prohibit has been designed to appeal to women What is your USP? glass, so MLP is the solution. of all ages. For the clothing collection, the use of The Nougat London Clothing range offers detailed embellishment and embroidery Why exhibit now? a truly feminine addition to women’s to complement stunning prints, some of We are exhibiting now to introduce the Asia wardrobes this season. Nougat London which are hand-painted, means each piece Pacific region to this new way to sell wine. is synonymous with the innovative use is unique, feminine and fused with a twist of We received such a great response at both of colour, texture and print, and added contemporary elegance. TFWA World Exhibition in Cannes and at details of fabric covered buttons to intricate Our toiletries collection catches your IAADFS in Orlando that we are sure that the embroidery and embellishments. The eye with the stunning, vintage inspired passengers in these regions will equally collection appeals to all women who wish packaging, yet the product inside is what see the enormous benefits of MLP over to capture the timeless appeal of classic creates our army of fans with fabulously traditional wines. tailoring and understated glamour. indulgent, ingredient-led products. Manufacturing in the UK enables us to use traditional and contemporary manufacturing techniques and ingredients while ensuring high quality.

TFWA DAILY – 19 new products TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011 NEW PRODUCT PREVIEWS As the ideal launchpad for the latest products to be introduced to the Asia Pacific market, TFWA Asia Pacific & GATE ONE2ONE has again attracted a number of leading brands, both in regional and global terms. Here, we preview a selection of the latest lines that will be presented at this year’s event.

Superior skincare

ARTDECO Cosmetic Group will present an array of its latest innovations, ranging from a new makeup concept from Misslyn to the relaunch of the Skin Yoga Body line. Equss The new Misslyn collection is made up of premium quality products, which fall into expands the entry-level price bracket. The colourful Equss is to present its range of jewellery and eyelash and nail styling products are leather products at this year’s show in Singapore. targeted at young and trendy users and a In addition to the company’s successful range new colour promotion will be launched every of traditional gold and silver jewellery, Equss – six weeks to keep the collection fresh. which translates to ‘horse’ in ancient Greek – is The Skin Yoga Body range, meanwhile, also launching the Rose Gold collection. comprises a variety of new personal One of the star items being highlighted is the care products, which combine premium Meteórico watch, which features an oversized ingredients with exciting fragrances. charming crystal on a stainless steel case in Among the products that will be presented luxury rose gold plating. is the Aromatic Body Cream with Shea As well as a new range of leather wallets, Butter. The fragrant, aromatic cream treats the company is also introducing the Stripe dry skin, while the premium shea butter collection of handbags, which is made up protects and smoothens stressed skin. of navy blue and white leathers, twisted Calendula and hops extract also sooth dry together to form a distinctive striped pattern. and damaged skin. Also part of the range, Among the vast range of jewellery pieces Sun Touch Body Lotion and Macadamia Body that will be presented is the Fondente Scrub will be showcased. pendant. The charming and elegant pendant Visitors to the ARTDECO Cosmetic is accentuated with an Amethyst that sets in Group stand will also be able to preview heart-shaped sterling silver. The Une Larme the innovative Magic Brush Mascara set of pearl jewellery – crafted with crystal – product, as well as the new Caviar Body will also be showcased. Both exquisite and Performance range. affordable, the set boasts a timeless design and comprises a pendant necklace and earrings. Stand H3 Stand G18

Unique spirit

New Exhibitor process ensures a well-balanced super F Vodka Luxury Collection will take premium vodka of unique character. centre stage on the F Beverages stand The next step of the process is what as the company exhibits for the first defines the distinction of the product. time at TFWA Asia Pacific & GATE The vodka is matured for several weeks, ONE2ONE. allowing its smoothness and subtle The production process of F Vodka qualities to fully develop before bottling. Luxury Collection begins with carefully Perfectly lucid and crystal clear, the selected premium raw materials, before vodka has a mild and silky taste, which is the quality grains in a distinct blend sophisticated on the palate. The delicate are finely mashed and fermented to texture and soft, long-lasting finish also prepare them for a highly controlled give the vodka a unique edge. and dedicated quadruple distillation process. This ‘Slow-flow Ultra-filtration’ Stand Q10

20 – TFWA DAILY TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011 new products

the colour. The new styles also boast the Suave glare protection of Maui Jim’s patented PolarizedPlus2 lens technology. shades High Tide, Guardrails, Freight Trains, Coconuts, Fleming Beach and Ironwoods are among the new styles that The latest collections from Maui Jim will be will be showcased. presented on the company’s stand at TFWA Maui Jim will also introduce its first Asia Pacific & GATE ONE2ONE. styles with MauiGradient single gradient One of the new ranges is the MauiFlex lenses. MauiGradient features a dark collection, which offers a very light, ultra- coating at the top to protect the eye from flexible titanium nickel ‘memory’ frame design. the sun’s rays, which gradually gets Smokehead 18 Years Old Extra Black. The flexible sunglasses are made from a lighter moving down the lens to make Andy Lane, Ian Macleod Distillers’ director proprietary alloy, which ‘remembers’ its it easier to read. Ultra of travel retail, said: “We are continuing to shape for all-day comfort. These new lenses can be found in a range improve travel retail sales year-on-year and Equipped with Maui Evolution lenses that of frames, including the Lava Flow, Paul premium remain well ahead of our five-year strategic provide superior optics, the frames also Hana, Lani and Baby Beach models. plan originally set out in 2007. boast a scratch and impact-resistant spirits “The Glengoyne travel retail exclusive patented lens treatment that enhances Stand G9 products, Glengoyne Burnfoot and Ian Macleod Distillers will this year be making Glengoyne 14 Years Old spearhead this its fourth appearance at TFWA Asia Pacific growth with listings in the majority of & GATE ONE2ONE, where the family-owned the major travel retail outlets in Greater business will present its latest products. Europe. Smokehead Extra Rare and Extra A growing portfolio of award-winning travel Black 18 Years Old Islay malts support retail brands will be showcased, including this development through their unique and the ultra premium Glengoyne Highland contemporary packaging.” Single Malt 40 Years Old. This will be He continued: “Asia remains a key accompanied by a number of other premium development target and as part of the next expressions including Glengoyne 12 Years phase of our long-term plan, additional Old Cask Strength, 14, 17 and 21 Years Old, resources will be used to improve on the and 1972 Vintage. distribution following successes with The popular King Robert II Scotch major travel retail operators in both Whisky and the exclusive Glengoyne Malaysia and Taiwan.” Burnfoot will also be displayed, alongside Smokehead Extra Rare and Stand N31

TFWA DAILY – 21 new products TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011

Inspired by Hope Seasonal selections

Based on the works of Gustav Klimt – the Godiva Chocolatier will introduce a number Austrian Symbolist painter – the Hope of seasonal limited edition products at collection will be presented by Frey Wille at this year’s show. New recipes have been TFWA Asia Pacific & GATE ONE2ONE. developed and new boxes designed for The artist was inspired by hope and the latest additions, which capitalise on explored its meaning and effects increased demand during the summer throughout his golden-phase, and the features classic Polaroid drop lenses, period, Christmas festive season and celebrated painting ‘Hope II’ was the perfect for both men and women. Chinese New Year. inspiration behind the new collection. Marilyn and Broadway offer the ultimate Among the new products is the Sensational The essence of the artwork – rich colours, Timeless 1950s showbiz glamour look with two Strawberry Limited Edition Summer freehand designs and the astute use of cat-eye frames with diamante detailing. Collection to celebrate the arrival of the symbolism – is reflected in each of the frames Memphis is based on the hippy chic, lazy summer season. A limited edition Milk jewellery pieces. days of the 1967 Summer of Love, Chocolate Strawberry Truffle has also been Lively colours are combined with gold and New Exhibitor while for the glam rock look, the 1970s added to the Gems Collection. The truffle is soft, fluid shapes, while poppy red expresses Polaroid Eyewear has created a unique collection offers three designs – filled with strawberry mousse and coated in love and security and the golden spirals new collection for travel retail, which will Donna, Flower and Rebel. smooth milk, then foil-wrapped to look like symbolise dreams and wishes. be presented in Singapore at TFWA Asia Finally, Image and Glam provide the a mini strawberry. Also new is the limited In total, there are 21 jewellery pieces within Pacific & GATE ONE2ONE. 1980s style with big frames and edition Milk Chocolate Strawberry Tablet the Hope collection, including bangles, The Best under the Sun range features graduated lenses. (100g). watches, earrings, brooches and rings. iconic Polaroid sunglasses from the 1930s Each pair of sunglasses comes complete A range of new gift boxes has been to the 1980s, recreated in perfect detail. with a black velvet pouch, cleaning cloth introduced as part of the Christmas Stand J30 Ten of Polaroid’s most successful designs and unique special edition leaflet, all in its Collection for 2011. The Christmas Gift comprise the selection, and each model is own distinctive, premium commemorative Box features a classic box of 20 chocolates made using the latest super-lightweight box bearing a gold Polaroid heritage with 15 unique recipes, including seasonal materials, and fitted with Polaroid’s range signature. The Best under the flavours in white, milk and dark chocolate, premium polarised UltraSight lenses. Sun range retails from $100. while the Christmas Gift Box Truffles is The 1930s style is known as Swing, while an elegant and compact variation, which the 1940s variant is called Victory, and Stand M5 includes 12 of Godiva’s signature truffles. Also being showcased in Singapore will be the Christmas Tablet Gift Pack. Godiva has created an ideal gift for Chinese Bacardi Strawberry Daiquiri RTS. New Year 2012, which is the year of the Ready-to- For nearly 150 years, Bacardi Superior Rum Dragon. Each specially designed box contains has inspired cocktail pioneers to create 15 chocolates with 12 unique recipes and five serve rum world famous drinks, such as the Mojito, dragon-shaped chocolates made with single the Daiquiri and the Pina Colada, and the origin dark, milk and white chocolate. Bacardi RTS range offers these classic The brand new Bacardi Mojito RTS will be cocktails made with Bacardi Superior Rum Stand H2 showcased at TFWA Asia Pacific & GATE in a ready-to-serve package. ONE2ONE. The product has effectively Having already achieved exponential established a new category in travel retail growth in airports, cruise ships and and has been introduced to the Asia Pacific ferries, Bacardi Global Travel Retail is now market following a strong performance in hoping that the two new variants the Americas and Europe. in the Bacardi RTS range will enjoy Bacardi Global Travel Retail has also similar success. introduced two new additions to the Bacardi RTS – the Bacardi Pina Colada RTS and Stand D22

date as well as dual time and is available in a sporty black-red colour, as well as in Sporting classic black/solid stainless steel or solid stainless steel IP rose/IP black. The Rome style Sports series is also being presented and is available as either a chronograph Harston Group will highlight the latest lines or analogue watch. Water-resistant to from the Jacques Lemans Sports Collection, 100m, the models come with a silicone which focus on sporty luxury, feminine strap, hardened Crystex Crystal and a elegance and glamorous looks. screwed case bottom. From the La Passion The new lines include the Liverpool Day Collection, the elegant Flora series will also Date chronograph. The case is made of be showcased. The feminine watch boasts solid stainless steel/IP black bicolour or IP eye-catching Swarovski elements. black, while the high-grade strap is either a Also being presented on the Harston Group caoutchouc-grain leather strap combination stand will be the latest collections from or a high-tech ceramic solid stainless steel. leading brands such as Puma Time; Esprit Also on show will be the new Liverpool GMT. (MYWA); Jacques Farel and Jacques Farel The multifunctional watch features the Kids; Cuffwear; and Arren. Stand P26

22 – TFWA DAILY TFWA ASIA PACIFIC & GATE ONE2ONE arrivals issue 2011

Feminine fragrances

Estée Lauder will again present a range presented. The all-in-one BB Creme provides of fragrances and cosmetics at TFWA Asia both outstanding skincare and makeup Pacific & GATE ONE2ONE. benefits for the user. It provides skin with Among the latest lines is Coach Legacy, a brightened, luminous appearance and which is a feminine floral scent. The natural-looking coverage, while helping to modern top notes of Italian bergamot, improve the skin’s condition. mandarin zest and freesia are followed by The new Estée Lauder Adventurous scent a heart of precious orange flower absolute, will also be showcased, and the product is combined with gardenia brazil, Honeysuckle exclusively available at Estée Lauder Travel Natureprint, and jasmine petals. The chic Retail locations worldwide. base notes comprise creamy benzoin and Also being presented will be the travel warm cedarwood to give a luxurious finish. retail exclusive Be Delicious Fresh Picked The simple round flacon is etched with the Treats from DKNY. The set contains Fresh signature Coach pattern and the fragrance is Blossom Eau de Parfum 100ml, Eau de tinted in a soft blush to enhance its femininity. Parfum 15ml mini replica, and Fresh Estée Lauder’s CyberWhite Brilliant Blossom Shower Gel. Cells Extra Intensive BB Creme Multi- Action Formula SPF 35/PA+++ will also be Stand HS05

Agio's new addition

Agio Cigars will showcase a brand new addition to its Balmoral Dominican Selection range at TFWA Asia Pacific & GATE ONE2ONE. The Balmoral Dominican Selection Churchill Tubos has been added to the already successful line and will be presented to visitors to the company’s stand in Singapore. The balance between the 48 ring gauge and 170mm length of the Balmoral Dominican Selection Churchill creates the perfect draw, allowing the consumer to experience the Caribbean tobacco at its very best. while it is available in a three-cigar pack. The flavoursome cigar is finished with a Agio Cigars, which was founded in 1904 beautiful Connecticut seed, light-brown and remains a family business, will also be wrapper from Ecuador. presenting a vast range of its other highly Each cigar is individually packed in successful tobacco products. cellophane to optimise humidity control and a tin tube for both protection and convenience, Stand F5

TFWA DAILY – 23 new products TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011

distilled and aged in a very humid cellar. within its Grand Masters Collection of It develops a lively, dry palate with a fruity Porcelain Books, as well as upgraded touch. It then undergoes an additional packaging for the existing range. The Exclusive maturation in a cellar deep in the Fort de collection includes a range of three La Prée, adding a distinctive marine and exceptional Porcelain Books celebrating the Cognac mellow character to the eau-de-vie. CAMUS French Grand Masters artists and promoting Camus Wines & Spirits will introduce two Ile de Ré Cliffside Cellar will replace the museums where they are exhibited, all new products at TFWA Asia Pacific & GATE CAMUS Ile de Ré XO within the Ile de Ré in finest Limoges French Porcelain, and ONE2ONE aimed at showing the diversity of range. The packaging marries deep and decorated with 22ct gold. The new Porcelain Cognac flavours available and the giftability light blue, both in matt and bright, giving Book launch from Camus enriches a painting of the range for travel retail. the whole product a premium perception from Claude Monet: Women in the Garden. CAMUS Ile de Ré Cliffside Cellar is drawn and visual impact on the shelves. exclusively from eaux-de-vie grown, Camus is also introducing a new edition Stand K13

Fine French Classy wines Belgian cigars New Exhibitor J. Cortès Cigars will unveil its latest Mähler-Besse will present its portfolio of wines, innovative product at this year’s including the Cheval Noir range, at TFWA Asia TFWA Asia Pacific & GATE ONE2ONE. Pacific & GATE ONE2ONE. The Belgian cigar manufacturer will Cheval Noir is the leading property of the highlight the Neos Mini Menthol Filter Mähler-Besse family, which also owns a number – a great blend of premium tobacco of Bordeaux’s best vineyards in the Haut-Médoc, with the cooling freshness of menthol. Saint-Emilion and Saint-Estèphe regions. J. Cortès Cigars selects a premium The first wine in the Cheval Noir range is Connecticut shade type wrapper, which Château Cheval Noir, Cuvée le Fer, Saint- is highly appreciated by cigarillos Emilion Grand Cru. The 100% Merlot is consumers for its colour and taste. made using a micro-vinification process Neos Mini Menthol cigarillos are Shimmering using grapes from the estate’s older vines, presented in an elegant, green tin of 10 which have an average age of 35 years and cigarillos for maximum convenience. Starlight are grown in a sandy-clay soil. The 2007 The introduction of the latest vintage, meanwhile, is dense and powerful, with innovation follows the success of notes of lightly toasted black fruits. In 2007, the Mähler-Besse will also showcase Cheval the Neos Mini Java, Reserva and record sunny weather in April was followed by Noir Saint-Emilion. A blend of 70% Merlot Vanilla, which received a positive Australian jewellery brand Toscow will a major deficit from May to August, and then and 30% Cabernet Franc, this fine, elegant welcome upon their launch in 2009. launch the brand new Starlight Collection compensated by an exceptional late summer and wine is notable for its smooth tannins and The wide portfolio of cigarillos covers at TFWA Asia Pacific & GATE ONE2ONE. early autumn. The harvest was spread out over an notes of red fruit and cinnamon. each of the key cigarillos segments: The range of crystal jewellery has exceptional time period, with the Merlot harvest Blue, Full Flavour and Vanilla. been created on the paradoxical notion lasting from 10 September to 10 October. Stand Q3 that ‘less is more’ and the focus of Stand F10 the new collection is the special cut star-shaped crystal solitaire. With an elegant and classically simple design, the sparkle of one large, bright Toscow crystal is designed to draw the Special eye and each crystal is hand-cut to enhance its unique colour and sparkle. Swiss The Starlight set comprises a pendant, which comes in two sizes, a set of liqueur earrings and an adjustable ring. All of the items are rhodium plated and nickel free and the recommended retail price ranges from US$79 to US$99. Swiss brand Lateltin AG will present Toscow general manager, Francis Ng, its premium product Cresta Swiss said: “We have created the Starlight Chocolate Liqueur at TFWA Asia range for those who are looking for Pacific & GATE ONE2ONE. classic elegant jewellery but are not The product combines cream liqueur dates back to 1899 and it became a content with traditional designs. Starlight with the typical taste of Swiss chocolate. private company in the 1930s, when is crafted for those who are looking First produced in 2006, it was initially it became the private property of the for simple design with a contemporary exported to Bangkok three years ago, owner’s family. The company also twist. The collection comes in two on- before being launched in Singapore. manufactures a number of other liquors trend colour ways: lavender and a clear Following great success, Cresta and distillates and is sole distributor crystal version will both be available Swiss Chocolate Liqueur is now for many well-known international in travel retail in time for summer.” available in many Asian and brands in the Swiss market. European duty free destinations. Stand L29 Lateltin AG, the producer of Cresta, Stand A5

24 – TFWA DAILY TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011 new products

Lambretta’s leading concept Fresh fragrance Cofinluxe will present a range of fragrances in Singapore, including the Following the success achieved by the fashion accessory brands Royal Gold range from Parfums Charriol. Lambretta’s Cielo timepiece in inflight sales participating in the promotion. Following on from the Royal Gold in 2010, the company is now focusing on “In the Heinemann Duty Free stores, we Eau de Parfum with oriental accents, rolling out the Cielo concept on the ground. feel that the Cielo Concept has found Parfums Charriol is launching Doha Duty Free in Qatar was the first travel a perfect ground to start its way to the ultra-sophisticated, rich and retail store to take on the full range of fashion-oriented travellers in Europe,” masculine Royal Gold, Eau de Lambretta Watches, including the Cielo explained Beatrice Düring, sales manager Toilette Intense pour Homme. Concept, with its eye-catching and space travel retail, Capella Industries. The top notes consist of galbanum efficient ‘free access display’ unit. and lime, enhanced with warm, spicy The space efficiency of the Cielo Stand B26 cardamom, while the woody, floral middle Concept makes it a very attractive notes are complemented by a hint of proposition for ground stores white tea. Sandalwood, musk and tonka as it is easy to position in- bean then offer the powerful and musky store and the display units woody notes in the intense final accord. measure just 39cm by 27cm. Visitors to the Cofinluxe stand will Capella Industries has also also be able to preview Sun & Love been working alongside Gebr. from Parfums Love Love. The youthful Heinemann to push the Cielo and casual fragrance is perfect for Concept and a series of ‘City Life’ the summer months and is available in-store promotions have in 35ml, 60ml and 100ml formats. The top notes are lemon, mandarin, recently started. Also being showcased will be the Salvador orange and apple; the middle notes On the first Dali Dalilight scent. The transparent are water lily, fresh jasmine and promotion in frosted blue bottle represents the white peach; while the base notes Vienna, the softness and freshness of the fragrance consist of cedar, soft amber and Cielo Concept and the sculpture-like bottle – modelled white musk. Dalilight is available in turned out on the famous Salvador Dali painting 30ml, 50ml and 100ml editions. to be the number entitled ‘Christmas’ – was specifically one selling brand among chosen to contain the delicate fragrance. Stand K29

TFWA DAILY – 25 new products TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011

most advanced World Travel Adapter, Sonnet available inflight exclusively from Scorpio Collection Distributors. It is the world’s first and Advanced smallest 3-pole adapter for travellers for trendy from more than 150 countries. travel Also new is the SKROSS World USB women Charger which fits into the palm of a hand adaptors and charges all USB devices worldwide, taking two items simultaneously. The four Scorpio Distributors will be highlighting the integrated Australia/China, USA/Japan, UK The PARKER Sonnet is described as an SKROSS range of World Travel Adaptors and and Euro plug-standards provide a worldwide essential accessory for trend conscious USB Chargers at TFWA Asia Pacific & GATE connection to over 150 countries, using the women. Inspired by the Pink Gold trend, ONE2ONE. One key element of the SKROSS patented all-in-one country-slider system. PARKER’s latest Sonnet collection is a product range is the patented function The SKROSS Pro+ and World USB Charger new premium range of accessories in of the all-in-one country slider system, join the SKROSS Classic and SKROSS Evo exclusively feminine and modern finishes. which is protected by European patents. World Travel Adapters, along with a variety of Exquisitely detailed, each fountain pen Additionally, the company holds various Country Adapters and other USB chargers. is enhanced by an 18k precious gold design patents for all SKROSS products. nib. The collection is also available as SKROSS’ Pro+ is the newest and Stand K28 roller ball, ball point and ball point slim models. All have a refined individual identity, but the highest standards of PARKER quality and style are present throughout the collection to deliver the ultimate Sonnet writing experience with impeccable style. The collection includes Sonnet Pink Gold, which is coated in warm pink gold; Sonnet Pearl is trimmed with pink gold and has a sparkling iridescent lacquer, while the finely crafted Sonnet Metal and Pearl’s textured ciselé alludes to the stunning facets of a flawless diamond. Stand E19

26 – TFWA DAILY TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011 buyer preview

René Riedi, chief operating officer, Region Eurasia, Dufry

We hope to discover new and upcoming brands with the Buyer potential to shine in the travel retail industry. It is also a Preview good platform for us to meet all our existing partners and to discuss potential developments. This event serves as TFWA Asia Pacific & GATE ONE2ONE makes for a a multi-party platform where you get to meet suppliers, airport authorities and fellow retailers under a single busy week of business for buyers from across the roof, which is quite efficient. region. Here, we preview the aims of a selection of buyers at this year’s show.

Chillie Por, senior category manager, Nuance-Watson Singapore

We are hoping to discover new innovations, technologies and brands that will create a differentiation in our product offerings from other retail stores. We like to see ourselves as a trendsetter to bring in the somewhat lesser-known brands or those not available at travel retail stores, but with strong potential for its appeal and Sunil Tuli, managing director, King Power Group (duty free and travel heritage, value and positioning, like we did when we retail) Hong Kong first brought in SK-II and La Mer, ahead of other airport retailers, and our recent newcomer Sulwhasoo, a very Innovation is the key to attracting more and new customers. People look for things that are different, high quality and well popular Korean brand that has a regional appeal. priced. Innovation in promotions and other marketing activities is also something that works very well.

TFWA DAILY – 27 exhibitor list TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011 full exhibitor listing 2011 Stand name Stand Number sector A. DE FUSSIGNY...... N8...... Wine & Spirits ACCA KAPPA...... H1...... Fragrances & Cosmetics AGIO CIGARS...... F5...... Tobacco AJMAL...... C2...... Fragrances & Cosmetics AL SEDDIK PASTRIES - New Exhibitor...... A7...... Confectionery & Fine Food ALEXANDER DISTILLERIA BOTTEGA...... J9...... Wine & Spirits ALPURE...... M9...... Fragrances & Cosmetics AMALA CERTIFIED ORGANIC SKINCARE...... D10...... Fragrances & Cosmetics ANGUS DUNDEE DISTILLERS - New Exhibitor...... Q8...... Wine & Spirits ARNOLD ANDRE / MAC BAREN - New Exhibitor...... M35...... Tobacco ARTDECO COSMETIC GROUP...... H3...... Fragrances & Cosmetics BACARDI GLOBAL TRAVEL RETAIL...... D22...... Wine & Spirits BACHE-GABRIELSEN / DUPUY COGNAC - New Exhibitor...... Q5...... Wine & Spirits BALLY - New Exhibitor...... HS09...... Fashion / Accessories / Luggage BARDINET...... A1...... Wine & Spirits BEAUTY CONTACT...... G8...... Fragrances & Cosmetics BELVEDERE DUTY FREE...... K5...... Wine & Spirits BEURER - New Exhibitor...... F01...... Electronics BOGGI MILANO - New Exhibitor...... D30...... Fashion / Accessories / Luggage BONARDO TRAVEL RETAIL...... L9...... Confectionery & Fine Food BONBON WATCH...... P2...... Jewellery / Watches BRAUN GMBH...... E13...... Electronics BRIONI ROMAN STYLE...... F26...... Fashion / Accessories / Luggage BRITISH AMERICAN TOBACCO...... HS27...... Tobacco BRUICHLADDICH DISTILLERY - New Exhibitor...... N6...... Wine & Spirits BRUYERRE...... P1...... Confectionery & Fine Food BUCKLEY JEWELLERY LTD...... N9...... Jewellery / Watches BULGARI...... J18...... Fragrances & Cosmetics BUTLERS - New Exhibitor...... Q9...... Confectionery & Fine Food CAMUS COGNAC...... K13...... Wine & Spirits CHÂTEAU D’ESCLANS/ SACHA LICHINE...... N30...... Wine & Spirits CL WORLD BRANDS DUTY FREE...... M8...... Wine & Spirits CLOGAU...... B8...... Jewellery / Watches COFINLUXE...... K29...... Fragrances & Cosmetics COLLISTAR...... K1...... Fragrances & Cosmetics CONDENSÉ PARIS...... L2...... Fragrances & Cosmetics COTY PRESTIGE...... HS10...... Fragrances & Cosmetics CRESTA SWISS CHOCOLATE LIQUEUR...... A5...... Wine & Spirits CRM...... G13...... Fashion / Accessories / Luggage DESTILERIAS CAMPENY...... P31...... Wine & Spirits DIAGEO - New Exhibitor...... F30...... Wine & Spirits DICKIE-SPIELZEUG...... D13...... Gifts / Toys DIVERSE FLAVOURS - New Exhibitor...... Q6...... Wine & Spirits DONUM MASSENEZ / COGNAC GODET - New Exhibitor...... Q4...... Wine & Spirits DOUGLAS LAING - New Exhibitor...... P02...... Wine & Spirits DUC D’O CHOCOLATERIE...... P12...... Confectionery & Fine Food DUTY-FREE NEWS INTERNATIONAL...... A21...... Press ELLA MORISSA...... E10...... Jewellery / Watches ELLE - New Exhibitor...... A29...... Jewellery / Watches EMPIRE OF SCENTS - New Exhibitor...... C26...... Fragrances & Cosmetics EQUSS...... G18...... Jewellery / Watches ESTEE LAUDER TRAVEL RETAILING INC...... HS05...... Fragrances & Cosmetics EUROCOSMESI...... J10...... Fragrances & Cosmetics EUROITALIA...... L18...... Fragrances & Cosmetics F BEVERAGES LTD - New Exhibitor...... Q10...... Wine & Spirits FABRICE TRAVEL SELECTIONS - New Exhibitor...... P3...... Confectionery & Fine Food FALIC FASHION GROUP...... J802...... Fragrances & Cosmetics FALORNI ITALIA LE BORSE - New Exhibitor...... A8...... Fashion / Accessories / Luggage FAUCHON...... N13...... Confectionery & Fine Food FERRERO...... L8...... Confectionery & Fine Food FOCUS NETWORK AGENCIES (SINGAPORE) PTE LTD...... N18...... Confectionery & Fine Food FRATELLI ROSSETTI - New Exhibitor...... K9...... Fashion / Accessories / Luggage FREDERIQUE CONSTANT...... G21...... Jewellery / Watches FREY WILLE...... J30...... Jewellery / Watches GÉRARD BERTRAND - New Exhibitor...... B10...... Wine & Spirits GERZON DUTY FREE...... D18...... Jewellery / Watches GIORGIO FEDON 1919 - New Exhibitor...... M16...... Fashion / Accessories / Luggage GODIVA CHOCOLATIER...... H2...... Confectionery & Fine Food GOLD SILK...... N1...... Jewellery / Watches GROUPE GL...... E8...... Jewellery / Watches GUESS...... G19...... Fashion / Accessories / Luggage GUESS JEWELLERY - New Exhibitor...... E9...... Jewellery / Watches GUEST MEN FRAGRANCES & COSMETICS...... C301...... Fragrances & Cosmetics GUYLIAN...... K10...... Confectionery & Fine Food HARSTON CELLARS DIVISION...... P24...... Wine & Spirits

28 – TFWA DAILY TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011 exhibitor list level 4 Exhibition Hall and ONE2ONE Lounge level 3 TFWA Offices - TFWA Asia Pacific Bar

level 4 Exhibition Hall and ONE2ONE Lounge level 2 TFWA Asia Pacific and GATE ONE2ONE Conferencelevel 4 Exhibition Hall & and Workshops ONE2ONE Lounge level 3 TFWA Offices - TFWA Asia Pacific Bar level 3 TFWA Offices - TFWA Asia Pacific Bar level 2 TFWA Asia Pacific and GATE ONE2ONE Conference & Workshopslevel 1 Registration desks level 2 TFWA Asia Pacific and GATE ONE2ONE Conference & Workshops level 1 Registration desks level 1 Registration desks

press press HS09 HS15 smoking HS09 HS15 smoking HS05 HS07 centre HS19 One2One Lounge HS25 HS05 HS07 centre HS19 One2One Lounge level 4 lounge HS27 level 4 lounge HS25 HS27

HS03 HS16 P26 HS03 M34 HS16 M34 P26 HS08 HS10 J34 L35 L34 M35 HS08 HS10 J34 L35 G30 H31 P24 L34 M35 P24 N33 N32 G30 H31 F30 G31 H30 J31 G31 N33 N32 HS06 K35 L31 HS06 F30 H30 J31 L31 C31 M30 K35 J30 L30 C31 J30 M30 A29 A30 C D30 E31 E30 N31 D30 E31 L30 C30 D31 press N30 P31 A29 A30 C E30 N31 N30 301 HS09 K28 HS15 C30 301 D31 K28 P31 G29 L29 smoking L29 HS05 HS07 J28 centre P22 HS19 G29 F26 K29 One2One LoungeF26 J28 HS25K29 P22 A27levelB26 4 N26 HS27 C26 D27 M26 A27 B26 C26 D27 lounge M26 N26 A22 C21 D22 A22 C21 D22 M22 N22 A21 B22 C22 A21 M22 N22 L21 B22 C22 F20 G21 L21 K18 F20 G21 K18 J18 Q10 J18 B18 F19 K16 M18 Q10 A18 C18 E19 A18 B18 F19 K16 M18 D19 HS03D18 E18 N19 N18 P20 C18 E19 N19 P20 F16 G19 G18 H19 H18 D19 D18 E18 F16 G19 G18 N18 P26 B12 L13 L18 HS16 H19 H18 a b c d e f g h j k l m M16 n p q a b B12 c d e f g h j M34 k L13 l L18 m M16 n p q A10 C13 F13 HS08 J10 HS10K13 L35 C10 E13 K10 N13 A10 J34C13 F13 L34 M35 J10 K13 K10 A17 B10 D13 D10 E10 F10 G13 G10 H10 J13 M10 P13 P12 Q9 C10 E13 N13 P24 H13 G30 H31 A17 B10 D13 D10 E10 F10 G13 G10 H13 H10 J13 M10 P13 P12 Q9 N33 N32 F30 G31 Q8 A15 HS06 H30 J31 Q8 E8 H8 J8 J802 K9 P10 Q7 A15 L31 A8 B7 B8 C8 D9 D8 E9 G8 H9 J9 M9 M8 N9 N8 P9 K35 D8 E8 H8 J8 J802 K9 N8 P10 Q7 C7 F9 L9 A8 B7 B8 C8 D9 E9 G8 H9 J9 M30 L9 M9 M8 N9 P9 C31 F8 G9 K8 L8 C7 F9 F8 G9 A7 Q6 A7 J30 K8 L8 Q6 K5 N6 P6 Q5 L30 C6 D5 E6 D30 H4E31 P5 D5 K5 N6 P6 Q5 A5 A29 A30 D6 C G4 H3 J4 E30 C6 E6 H4 P5 A4 B5 B4 C5 E5 F5 M5 M4 N3 Q4 A5 D6 G4 H3 J4 N31 N30 C30F6 D31 N4 P3 A4 B5 B4 C5 E5 F5 M5P31M4 N3 Q4 301 J1 K28 F6 N4 P3 A3 D1 F3 G1 K1 K2 P4 Q3 J1 K2 C2 D2 E2 L2 A3 C2 D1 F3 G1 K1 L2 P4 Q3 E1 F2 G2 H1 H2 J2 M1 M2 N1 N2 P1 D2 E2 A2 B2 F1 G29 P2 Q1 A2 B2 E1 F2 L29 G2 H1 H2 J2 M1 M2 N1 N2 P1 Q2 F1 P2 Q1 A1 A1 J28 K29 P22 Q2 E02 F01 K01 F26 P02 E02 F01 K01 P02 A27 B26 C26 D27 M26 N26 A22entrance C21 entranceD22 / exit entrance entrance entrance / exit entrance exit exit N22 A21 B22 C22 exit M22 exit L21 F20 G21 K18 J18 Q10 B18 F19 K16 M18 A18 C18 E19 E18 N19 P20 D19 D18 F16 G19 G18 H19 H18 N18 a b B12 c d e f g h j k L13 l L18 m M16 n p q A10 C13 F13 J10 K13 C10 E13 K10 N13 A17 B10 D13 D10 E10 F10 G13 G10 H13 H10 J13 M10 P13 P12 Q9

Q8 A15 D8 E8 H8 J8 J802 K9 N8 P10 Q7 A8 B7 B8 C8 D9 E9 G8 H9 J9 L9 M9 M8 N9 P9 C7 F9 F8 G9 A7 K8 L8 Q6 K5 N6 P6 Q5 C6 D5 E6 H4 P5 A5 D6 G4 H3 J4 A4 B5 B4 C5 E5 F5 M5 M4 N3 Q4 F6 N4 P3 J1 D1 F3 G1 K2 P4 Q3 A3 C2 D2 E2 K1 L2 F2 G2 H1 H2 J2 M1 M2 N1 N2 P1 A2 B2 E1 F1 P2 Q1 A1 Q2 E02 F01 K01 P02

entrance entrance / exit entrance exit exit

HARSTON FASHION DIVISION...... P26...... Jewellery / Watches HAWAIIAN HOST CHOCOLATES...... P13...... Confectionery & Fine Food HERMÈS...... HS03...... Fragrances & Cosmetics HERSHEY’S...... P10...... Confectionery & Fine Food HIDESIGN INDIA PRIVATE LIMITED - New Exhibitor...... Q2...... Fashion / Accessories / Luggage HIYOKO - New Exhibitor...... A4...... Confectionery & Fine Food HON CORP - New Exhibitor...... A30...... Jewellery / Watches IAN MACLEOD DISTILLERS LTD...... N31...... Wine & Spirits ICE-WATCH...... C10...... Jewellery / Watches ICRYSTAL NEW YORK - New Exhibitor...... A27...... Jewellery / Watches IDESA PARFUMS SA...... G10...... Fragrances & Cosmetics IDT JETS...... B5...... Gifts / Toys IMPERIAL TOBACCO...... J1...... Tobacco INFLIGHT TRADE SERVICES...... F2...... Gifts / Toys INNISKILLIN / VINCOR...... M34...... Wine & Spirits INTER PARFUMS...... G29...... Fragrances & Cosmetics INTERNATIONAL BEVERAGE...... M1...... Wine & Spirits ISHIYA - New Exhibitor...... A3...... Confectionery & Fine Food ITF SPA...... F13...... Fragrances & Cosmetics J. CORTES CIGARS...... F10...... Tobacco JACOBSENS BAKERY - New Exhibitor...... Q7...... Confectionery & Fine Food JACOMO...... M30...... Fragrances & Cosmetics JACQUES BOGART GROUP...... M18...... Fragrances & Cosmetics JC NEWMAN CIGAR CO...... C30...... Tobacco JEAN-CHARLES BROSSEAU...... Q1...... Fragrances & Cosmetics

TFWA DAILY – 29 exhibitor list TFWA ASIA PACIFIC & GATE ONE2ONE ARRIVALS ISSUE 2011

JT INTERNATIONAL...... HS25...... Tobacco KALOO, CLAYEUX, COROLLE...... D31...... Fragrances & Cosmetics KARELIA...... G1...... Tobacco KIPLING DIVISION - VF EUROPE BVBA...... H30...... Fashion / Accessories / Luggage KOREAN AIR - New Exhibitor...... C31...... Other KORJO...... F3...... Fashion / Accessories / Luggage KOTO PARFUMS...... M2...... Fragrances & Cosmetics KRAFT FOODS WORLD TRAVEL RETAIL...... P20...... Confectionery & Fine Food TAX FREE WORLD L AND L SAS...... J28...... Wine & Spirits L’AMY GROUP...... C21...... Fashion / Accessories / Luggage ASSOCIATION L’OCCITANE EN PROVENCE - New Exhibitor...... HS15...... Fragrances & Cosmetics 63, Rue de la boétie L’OREAL...... HS08...... Fragrances & Cosmetics 75008 Paris France LA SULTANE DE SABA...... G4...... Fragrances & Cosmetics LA-TWEEZ...... B4...... Gifts / Toys LACOSTE...... H19...... Fashion / Accessories / Luggage Tel : +33 1 40 74 09 86 LAMBRETTA...... B26...... Jewellery / Watches Fax : +33 1 40 74 09 85 LAMY - New Exhibitor...... E5...... Gifts / Toys LLADRO - New Exhibitor...... F16...... Home decoration / Tableware LORIENCE PARIS...... H8...... Fragrances & Cosmetics LUXOTTICA GROUP...... F20...... Fashion / Accessories / Luggage ALAIN MAINGREAUD MACDUFF INTERNATIONAL LTD - New Exhibitor...... N4...... Wine & Spirits MÄHLER-BESSE - New Exhibitor...... Q3...... Wine & Spirits Managing Director MARCOLIN SPA...... J34...... Fashion / Accessories / Luggage [email protected] MARS INTERNATIONAL TRAVEL RETAIL...... K35...... Confectionery & Fine Food MAUI JIM USA, INC...... G9...... Fashion / Accessories / Luggage MÄURER & WIRTZ...... J4...... Fragrances & Cosmetics cecile lamotte MAVIVE...... L30...... Fragrances & Cosmetics Marketing Director MG CELLARS LTD - New Exhibitor...... A10...... Wine & Spirits [email protected] MICYS COMPANY SPA - PUPA...... F9...... Fragrances & Cosmetics MISAKI...... G31...... Jewellery / Watches MITCH & MARC AUSTRALIA...... N19...... Fashion / Accessories / Luggage MOLINARI - New Exhibitor...... L31...... Wine & Spirits PRODUCED BY MORGAN & OATES...... M10...... Fashion / Accessories / Luggage NESTLE...... G30...... Confectionery & Fine Food NEUHAUS...... P9...... Confectionery & Fine Food NIGURA METZLER OPTICS INTERNATIONAL...... C7...... Fashion / Accessories / Luggage NOUGAT LONDON - New Exhibitor...... A2...... Fragrances & Cosmetics NUTTY NUTS...... N2...... Confectionery & Fine Food OILILY / LEONTINE HAGOORT...... D19...... Fragrances & Cosmetics ORLANE - New Exhibitor...... F19...... Fragrances & Cosmetics OXYGEN...... H13...... Jewellery / Watches PACIFIC CREATION - New Exhibitor...... B18...... Fragrances & Cosmetics IAN HILL PAL ZILERI...... H18...... Fashion / Accessories / Luggage Publisher PANDORA - New Exhibitor...... A18...... Jewellery / Watches [email protected] PARFUMS CARON...... D9...... Fragrances & Cosmetics PARFUMS CHRISTIAN DIOR...... HS19...... Fragrances & Cosmetics PARFUMS PRINCESSE MARINA DE BOURBON...... M26...... Fragrances & Cosmetics PAUL HOGAN PARKER...... E19...... Fashion / Accessories / Luggage PARLUX FRAGRANCES - New Exhibitor...... B12...... Fragrances & Cosmetics Managing Director PASHMA...... J8...... Fashion / Accessories / Luggage [email protected] PATONS MACADAMIAS...... C13...... Confectionery & Fine Food PATRON SPIRITS INTERNATIONAL AG...... H31...... Wine & Spirits ROSS FALCONER PAUL SAPIN - New Exhibitor...... C5...... Wine & Spirits PERFETTI VAN MELLE GLOBAL TRAVEL RETAIL...... N3...... Confectionery & Fine Food Editor PERFUMES LOEWE SA...... HS16...... Fragrances & Cosmetics [email protected] PERFUMES Y DISENO...... H9...... Fragrances & Cosmetics PERNOD RICARD...... N32...... Wine & Spirits PEUCH ET BESSE L’ EMOTION DU VIN - New Exhibitor...... P5...... Wine & Spirits RYAN GHEE PHILIPS CONSUMER LIFESTYLE...... K8...... Electronics Assistant Editor PIANA CLERICO SINCE 1582 - New Exhibitor...... Q01...... Fashion / Accessories / Luggage [email protected] PICA LELA...... E18...... Jewellery / Watches PIQUADRO - New Exhibitor...... C18...... Fashion / Accessories / Luggage POLAROID EYEWEAR - New Exhibitor...... M5...... Fashion / Accessories / Luggage FAYE rowe POLICE LIFESTYLE & EYEWEAR - New Exhibitor...... B22...... Fashion / Accessories / Luggage Fashion & Beauty Editor PRANDA GROUP - New Exhibitor...... A17...... Jewellery / Watches PREMIER PORTFOLIO INTERNATIONAL LTD...... P6...... Gifts / Toys [email protected] PROTEGE INTERNATIONAL...... L35...... Tobacco PUIG BEAUTY AND FASHION...... K2...... Fragrances & Cosmetics JENNY RAYNER QUARTIER FRANÇAIS SPIRITUEUX - New Exhibitor...... N33...... Wine & Spirits REFLECTA - NOMINATION...... J31...... Jewellery / Watches Sales Director REMY COINTREAU GLOBAL TRAVEL RETAIL...... P22...... Wine & Spirits [email protected] REVLON TRAVEL RETAILING...... G2...... Fragrances & Cosmetics ROSENDAHL COPENHAGEN...... K16...... Jewellery / Watches SA DESIGNER PARFUMS...... A22...... Fragrances & Cosmetics RICHARD JENDE SALVATORE FERRAGAMO...... HS06...... Fragrances & Cosmetics Head Designer SAMPAR - New Exhibitor...... E31...... Fragrances & Cosmetics [email protected] SCANDINAVIAN TOBACCO GROUP - New Exhibitor...... D6...... Tobacco SCORPIO DISTRIBUTORS LTD...... K28...... Jewellery / Watches SEA & SKY SUPPLY...... N26...... Electronics VICTORIA WILKINSON SELECTIVA SPA - New Exhibitor...... F6...... Fragrances & Cosmetics Designer SEQUOIA...... J13...... Fashion / Accessories / Luggage [email protected] SHANGHAI TOBACCO (GROUP) CORP...... D2...... Tobacco SHISEIDO...... HS07...... Fragrances & Cosmetics SILHOUETTE INTERNATIONAL...... D8...... Fashion / Accessories / Luggage GRANT PRITCHARD SILVER BASE INTERNATIONAL DEVELOPMENT CO. LTD...... B2...... Tobacco SINGAPORE CHANGI AIRPORT...... L13...... Other Photographer SKAGEN DESIGNS...... K18...... Jewellery / Watches [email protected] SPI GROUP - New Exhibitor...... N22...... Wine & Spirits SPRINT-CASS PTE LTD...... B7...... Electronics STORCK...... M22...... Confectionery & Fine Food SUN JEWELRY...... E6...... Jewellery / Watches PPS PUBLICATIONS LTD SWAROVSKI...... E30...... Jewellery / Watches 3a Gatwick Metro Centre TALIKA - New Exhibitor...... F8...... Fragrances & Cosmetics Balcombe Road TATEOSSIAN...... L21...... Jewellery / Watches TEQUILERA CORRALEJO...... A15...... Wine & Spirits Horley, Surrey THANN - New Exhibitor...... C6...... Fragrances & Cosmetics RH6 9GA THE SHARPER IMAGE - New Exhibitor...... E02...... Jewellery / Watches United Kingdom THREE HATS...... F1...... Confectionery & Fine Food TINTAMAR...... H10...... Fashion / Accessories / Luggage TOMMY HILFIGER - New Exhibitor...... H4...... Fashion / Accessories / Luggage Tel: +44 1293 783 851 TORRES...... D5...... Wine & Spirits Fax: +44 1293 782 959 TOSCOW...... L29...... Jewellery / Watches TRAVEL BLUE...... D1...... Fashion / Accessories / Luggage [email protected] TRAVEL RETAIL EXPERTS...... C8...... Gifts / Toys VAG...... P4...... Fragrances & Cosmetics ©PPS Publications Ltd 2011 VERSACE...... D27...... Jewellery / Watches VILLIGER SWISS CIGARS...... C22...... Tobacco VON EICKEN...... L34...... Tobacco TFWA Daily is distributed by: VRANKEN POMMERY MONOPOLE - New Exhibitor...... M4...... Wine & Spirits WILLIAM GRANT & SONS...... J2...... Wine & Spirits WIZZ...... E1...... Gifts / Toys ZONIN SPA...... E2...... Wine & Spirits

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