Wiltshire Youth Summit 2017 Evaluative Report Page 2 Introduction views ofyoungpeopleinordertodeveloptheirservices. during thedaytoexplaintheirofferoflocalserviceprovisionandgather Exhibitors offeringservicesforchildrenandyoungpeopleengagedwithdelegates Group) andPhil Bevan(Headteacher, DevizesSchool). (Community andJointCommissioningDirector, ClinicalCommissioning (Wiltshire Police), ChrisGraves(Chair, HealthwatchWiltshire), Ted Wilson Children’s Services,), Assistant ChiefConstableKier Pritchard within thecounty. MemberswereCllrLaura Mayes(CabinetMemberfor The panelwasrepresentativeofkeycommissioningorganisationsandpartners • • • • The Summit offered a varied programme including: Foundation Trust,sponsorship fromreceived Wiltshireand Foundation. Community Wiltshire ClinicalCommissioningGroup,Virgin Care,OxfordHealthNHS partnership withWiltshire Police, DevizesSchool(alsothevenueforday), work withWiltshire CouncilandHealthwatchWiltshire. Itwasdeliveredin Wiltshire Youth Summitwasplannedanddeliveredbyateamofyoungpeoplewho Panel sessionwithseniorleaders Workshops Motivational speaker, CameronParker Drumming icebreaker, KayaDrums Drumming –I love it! I enjoyedthe motivational speaker it wasbuzzing atmosphere – Great

Page 3 Meeting the objectives Page 3 Meeting the objectives Meet young people from all partsof the county • • • • • • chance to: The Youth Summit was intended to give delegates the advocates foryoungpeopleacrossthecounty. schools represented,thosepresentengagedinallactivitiesandwerevociferous 16 schools.Whilstitwouldhavebeenpreferabletoseenalargernumberof Wiltshire Assembly of Youth, andHealthwatch Young Listenerswerestudentsfrom On theday, alongsiderepresentativesfrom the ChildreninCareCouncil, and Healthwatch Young Listenerswerealsoinvited. two representatives.Wiltshire Assembly of Youth, Wiltshire Collegeandotherfurthereducationproviderswitharequesttosend Invitations weresenttoallWiltshire secondary, independent,andspecialschools, topics covered, andindiscussions anddebate. of theday. Feedbackoffered byyoungpeople demonstratesengagement inthe messages fromdelegates whichcouldbesharedwithseniorleaders attheend Facilitators werebriefed tomakeworkshopsinteractiveandgather key Young peopleselected theworkshopsthattheywereinterested inattending. safety and engagement Express their views on a range of issues linked to health, wellbeing, Speak directlytodecision-makersinthecounty engagement Express theirviewsonarangeofissueslinkedtohealth,wellbeing,safetyand Meet youngpeoplefromallpartsofthecounty Hear keymessagesfrompartneragencies Gain knowledgeabouthowtogetinvolvedinfutureopportunities will beactedupon Have confidencethattheirviews,experiencesandideasareimportant I enjoyedthe interaction with other I enjoyed students meeting people could seepeopleallbackin try anddomoretogetthe different schoolsmixingin the breaks,atlunchyou their ownlittlegroups It wouldbegoodto the Children inCareCouncil Page 4 Meeting the objectives delegates infollow-up communicationviaschools,collegesandusing socialmedia. The paneladdressedmany concernsontheday, andfeedbackwillalsobegiven to and willbeacted upon Have confidence that their views, experiences and ideas are important our opinions could voice that we that students had achance to speakour the various workshops opinion I enjoyed... really inventive and interesting able toshare workshops - learning new that Iwas my views things the matters ofmental people’s viewson different debate about hearing the situation health having a hear others’ opinions on getting to subjects Students were enthused by the workshops... and enjoyed the fact that they weren’t spoken down to. They were enthusiastic about the open dialogue The young people enjoyed being and two way communication at the event. a part of clear decision making The final poll and panel was a great way to with the hand held voting and see what students felt. It might have been access to important people worth doing this at the beginning of the day answering their questions and then again at the end of the day to see if there had been any change.

As a result of the discussions, some commitments have been made by senior lead- ers – see page 10. These will be revisited in 2018 and partners asked to provide updates and examples of action at appropriate points during 2017/18.

Gain knowledge about how to get involved in future opportunities

Delegates were given information about opportunities from exhibitors and workshop facilitators for example, Police Cadets, the CAMHS User Participation group, Local Youth Networks, Community Area Boards, Wiltshire Assembly of Youth, Youthwatch and Children in Care Council. New opportunities were also discussed, including the formation of a Police Youth Advisory Panel. Young people were asked to indicate in their feedback how they might get involved locally after the event and what action they would take.

Page 5 Page 6 Meeting the objectives priorities andfutureopportunities. Wiltshire Council. Key messagesweredeliveredintheseforumsaboutservices, (delivering childandadolescentmentalhealth services),Wiltshire Police and Care (deliveringchildhealthservices),Oxford HealthNHSFoundation Trust During theworkshops,youngpeoplemetpractitioners andmanagersfromVirgin Hear key messages from partner agencies aware and mental health present findings I enjoyedthe promote be more back toschool health mental workshop get myopinions out tomore people get more involved different points people learn about actupon how to the policehelp I will... carry onwith WAY andjoin I enjoyedall group workshops can doinmy community/ learn whatI schools the headteacher and possibly feedback to join WAY young people try toinspire voice isheardin the community make suremy encourage mysenior team totakeaction police workshop on mentalhealth go backtomy I likedthe aware around school and continue togive be more opinions into actions and me reflect my my say

The outcomes Page 7 The outcomes should never beunder-estimated. Senior leaders agreedthatyoung people,theirviews, opinions andideas, why theyshouldgetinvolved. significant intermsof cost. Young peoplejust needtobeclearfromtheoutset engage inaconsultation (forexample:cake!),itdidnotneedto be delegates feltthatyoung peopleneededanincentivetoattenda meetingorto professionals ratherthanbetalkedat,forexample duringassemblies.Many community meetings. Young peopleinvitedopportunitiestotalkwith suggested thatthebestplacetoengagewith themwasbyinvitingto available tothemorhowgetinvolved.For mostyoungpeopleitwas people suggestedthattheydonotalwaysknow whatopportunitiesare successful orotherwisepreviouscampaigning andlobbyinghadbeen. Young The workshopconsideredyoungpeople’s experience of‘youthvoice’ andhow Workshop 2:SpeakUp, Listen Up and easytoaccessformost. available foryoungpeople,whichisconfidential delays. Onlinesupportisbeingmadeincreasingly onward referralstospecialistscancause often gotoGPsforinitialsupportandthat children, youngpeopleandtheirfamilieswill eligibility forservices.Itwasalsorecognisedthat for support,whichincludesdifferencesin are givenmixedmessageswhentheylooking Senior leadersacknowledgedthatyoungpeople barriers toaccessinghelpwhentheyneedit. demonstrate youngpeople’s experiencesofthe The threemainprioritiesareinter-connectedand help, andtoknowwheregogetthathelp. services washavingtheconfidencetoaskfor that themaindifficultywithmentalhealth During thepanelsessions43%ofdelegatesagreed used toconsiderlanguageinmentalhealth. could looklike.Gamesandgroupactivitieswere think aboutwhatfuturementalhealthservices have onlives;italsogavedelegatesachanceto surrounding mentalhealthandtheimpactitcan The workshopaddressedthestigma Workshop 1:Healthy Mind, Healthy Life for discussionandyoungpeopleusedhand-heldvotingtechnologytoprioritise. priorities fromeachworkshopwerethenbroughtbacktoapanelofseniorleaders planning groupfortheeventwhichincludedyoungpeople. The threetop those serviceareas.Workshops werethemedaroundtopicsidentifiedbythe Workshop facilitatorsworkedwithdelegatestoidentifytheirprioritieswithin • • Commitments: We willworktoreducebarriersaccessingtherightsupportattime it is We willconsultwithyoungpeopleoverCAMHS,howitworksandeffective Page 8 The outcomes should bemorereadilyavailable. other services,suchasonlinesupport, nurses arealimitedresourceandthat Senior leadersacknowledgedthatschool their expectations. so thatyoungpeoplecanbeconfidentin expect. Informationneedstobeexplicit is’ intermsoftheconfidentialitytheycan always knowattheoutsetwhat‘deal services. As aresult,young peopledonot about confidentialitydifferbetween accessing servicesandwhenagreements young peopleexperiencewhenitcomesto There wasrecognitionofafrustrationthat staff inschoolsandschoolhealthnurses. as alackofdistinctionbetweenfirstaid and accesstoschoolhealthnursesaswell were alsoraisedaboutthelackofvisibility advisers inWiltshire’s colleges.Concerns school nursingsupportandsexualhealth Questions wereraisedaboutthelackof health nurse. confidential wayofcontactingtheirschool programme whichwillgiveyoungpeoplea was alsomadetothenewChatHealth thought theyshouldprovide.Reference questions aboutwhatyoungpeople what schoolnursesprovideandasked The workshopdeliveredinformationon Schools Workshop 3:Health Services in • • Commitments: • • Commitments: We willcomeintoschoolstotalk people inlocalinitiatives area teamstoengagemoreyoung We willworkwithcommunity with youdirectly young peopleinthedesign ofmaterialstoadvertisetheprogramme We willrollout a planforthenewChatHealthprogramme andengage We willlookinto nursingsupportforyoungpeopleatWiltshire colleges Workshop 4: Policing Matters The workshop challenged young people about the issues that matter most to them. It also sought to understand the best mechanisms for improving the way in which Wiltshire Police engages with the young people it serves.

Delegates offered their views on how engaged they felt with the police service, including which forms of social media are the most widely used (YouTube, Snapchat, Instagram, Facebook then Twitter) and how young people use websites to access information. Cyber-crime was the issue that young people voted as their highest priority. Assistant Chief Constable Pritchard challenged young people to identify what it was about cyber-crime that is the most significant, for example cyber-bullying. He also acknowledged that engaging with young people on the issues raised need to be tackled further, and has committed to understand and respond to these concerns. Cyber crime and the problems caused by legal highs are relatively new issues for the Police and it was asked that young people help to address and stop these behaviours. Young people were encouraged to offer their ideas.

Commitments: • We want to better engage with young people on social media and around the issue of cyber crime • We want to explore the possibility of introducing a youth panel

The link between cyber-crime and emotional wellbeing and potential suicide was made. Ted Wilson acknowledged that mental health can be poorly affected by crime and that young people need to know how to access sources of support.

Other Outcomes

As a consequence of the Youth Summit so far, we know that:

• A Children in Care Council member has been invited to join the Police Youth Advisory Group • A Children in Care Council member has been invited to join the CAMHS user participation group • Other schools have offered to host any future events • 5 schools have requested visits from Healthwatch Young Listeners (particularly to ‘listen’ to views on health in schools and mental health)

Page 9 Page 10 Commitments from senior leaders health services. encouraging regulardiscussionswiththemto helpshapeourlocal made abouttheirhealthservicesandseethis asthebeginningof We wantyoungpeopletobemoreinvolved whendecisionsarebeing in emotionsandfeelingsintodefiningtheirwellbeing. just beingill,theyseeitasareflectionoftheirlifestyleandfactor the panelsession,thatyoungpeopledonotviewhealthassimply of usinghealthservicesinWiltshire. Itcameacrossclearly, during listen andtalktoyoungpeopleabouttheirthoughtsexperiences The Youth SummitprovidedafantasticopportunityfortheCCGto Wiltshire Clinical Commissioning Group Community and Joint Commissioning Director, Ted Wilson the workofHealthwatchWiltshire. voices andtoensurethatchildrenyoungpeopleareintegral the experiencesoftheirpeersallowingyoungpeopletohavestrong Wiltshire. This willbeagroupofyoungpeoplethatrepresent the commissioners.We alsocommittodeveloping YouthWatch students andwecommittoensuringthattheseviewsareheardby visiting schoolsoverthecomingyeartogatherexperiencesof includes listeningtoyoungpeople.Our Young Listenerswillbe experiences ofhealthandcareservices,this Healthwatch Wiltshire existstolistenviewsand Chair Healthwatch Wiltshire Chris Graves making improvementstotheirlivesandothersaroundthem.Ilearnt My pledgeistocome and visityoungpeoplewheretheyare,rather the studentsinmyschoolfarmoretermsofstudentvoiceandto event. Mycommitmentmovingforwardistosystematicallyinvolve find andencouragewaysofgettingDevizesstudentsmorereadily so muchfromtheday, therewasarealenergycomingfromthe Cabinet Member for Children’s Services, The Wiltshire Youth Summitprovidedmewithgenuine inspiration inhowcommittedyoungpeopleareto Headteacher, School than themalwayshaving tocomeus. involved withcommunityinitiatives. Wiltshire Council Cllr Laura Mayes Phil Bevan Assistant Chief Constable Kier Pritchard Wiltshire Police The Youth Summit was a fantastic event which allowed us to speak to and hear some of the issues that matter most to Wiltshire’s young people.

It became clear from the feedback that the young people believe we can better engage with them on social media. It is therefore important for us to create more engaging content for young people, and also assess our social media platforms to see whether they are in line with what young people are currently using.

Cyber crime is another area that we are committed to tackling further, and the views that the young people put forward around this area will help us further in our ability to educate and engage with young people across the county on the subject.

We were also able to gauge interest in a potential youth panel. A number of young people indicated they would be interested in helping us make decisions around how we deliver our service. It was really encouraging to see some of the young people so engaged and community minded, and that feedback will be important as we make efforts to explore the exciting possibility of introducing a youth panel.

Panel Members: Cllr Laura Mayes, Ted Wilson, Chris Graves, ACC Kier Pritchard and Phil Bevan

Page 11 Page 12 What could we improve? • • • • • • • • • • young people. These ideasinclude: it amorecomprehensiveandengagingeventforwiderrangeofchildren but wealsoknowtherearethingsthatcouldbedonebetternexttimetomake From thefeedbackwehavereceivedknowthatthiswasasuccessfulevent, Making surethatallthetimeavailableisusedtobesteffect,withmore Ensuring theattendanceofmoreschoolsandyoungpeople Clearer instructionsaboutwheretogoandwhen More interactiveandphysicalsessions Making surethereareenoughrefreshmentsforeveryone Allocating moretimefordirectdiscussionwithseniorleaders Giving allworkshopfacilitatorsadistinctspaceinwhichtowork Embedding feedbackmoreseamlesslyintotheday Supporting adultsandyoungpeopletoengagewithoneanother Offering abroadrangeoftopicsforworkshops workshops, lessice-breakerandkeynotespeakertime Page 13 What did the partners think? • • • • • • • We thinkthatinplanningafutureeventwecould: Radio Wiltshire with oneofthestudentdelegates. #wiltsyouthsummit17 waswellused. There waspress coverageincludingonBBC leaders tomakesomechanges. The daywaswellsupportedand received excellentfeedbackand,mostimportantly, commitmentsfrom senior The Youth Summithasgivenusalottothinkaboutanddo. The eventhas Give youngpeoplemoreofaleadershiproleintheplanningevent Ensure thevenuemeetsneedsofevent Engage moresponsorsearlieronintheplanning areas Run two/moreseparateevents(northandsouth)bemorespecifictothose Design theworkshopsaroundspecifictopics Support adultsandyoungpeopletoengagewithoneanother Engage moreyoungpeoplefromvulnerablegroupswithinthecounty http://www.wiltshire.gov.uk/ Wiltshire Council- Our partners: http://www.virgincare.co.uk/ Virgin Care- www.wiltshireccg.nhs.uk/ Wiltshire Clinical CommissioningGroup- shirecf.org.uk/ Wiltshire Community Foundation- http://www.devizesschool.co.uk/home - http://www.wiltshire.police.uk/ Wiltshire Police - young-people/oxon/community-camhs/ http://www.oxfordhealth.nhs.uk/children-and- Oxford Health- https://www.healthwatchwiltshire.co.uk/ Healthwatch Wiltshire - https://wilt http:// - Attendees:

Abbeyfield School The School Devizes School Downland School Oak Community School Royal Wootton Bassett South Wilts The Springfields Academy St Nicholas School Wellington Academy

Healthwatch Wiltshire Young Listeners Wiltshire Children in Care Council Wiltshire Assembly of Youth