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CNY EUR EGP JOD LBP LKR MUR XAF XOF ZWL,CNY VND, GRD, AMD, XDR, CVE, MZE, PTE, HNL,NOK, SLL, SKK, MDL, SEK, ROL, CZK, RON, CSK, BGL, GMD, BGN, MKD,SZL, MTL, DZD, TPE,HKD,AFA,BHD, EUR,AFN, SBD, IQD, CHE,XAG, JMD, JOD, MGA,ANG, BBD, KWD, THB, AWG,LRD, LYD, PAB, NAD,NLG, RSD, ETB, NZD,HUF, VEB,CSD, ADF,SGD, VEF, SDD, AOA, benefitsEconomic of standards HTG,EUR AOK,PYG, UAH,AON, PGK, AOR, LAK, MMK, HRK, GEL, MWK, LVL, ZMK, ALL, AZN,SHP,BOV,ITL,BEF,SRD,BOB,TND, SML,TMM,SDP, ERN, BIF, TWD,GHC,YUD, VAL,SDG,KMF, NGN,TMT, CRC,YUM,TTD, LTL, CDF, SYP,BTN,DEM, SVC, USD,AED, CYP, TRL, DJF,XAU, BAM,NIC, USS, MAD,EGP, FRF,TRY, MRO, NIO, FIM,USN,FKP, STD,GNF,GBP, DKK, TOP, GIP,MZM, ZWD, AUD, LUF,LSL, XPD,EEK,IEP, MZN, ZWR,MGF, BSD,LBP,AZM, ISK,MOP RWF,BZD,EGPEconomic BMD,CHF, XOF,BND, XAF, KYD,benefits XPF,CAD, XFO, XCD, XFU, FJD, CHW,GYD, JOD of standards LBP International case studies LKR Volume 2 International MUR Organization for XAF Standardization International Organization for Standardization ISO Central Secretariat 1, chemin de la Voie-Creuse Case postale 56 CH - 1211 Genève 20 Switzerland www.iso.org © ISO, 2012/1 000 All rights reserved ISBN 978-92-67-10580-2 ISO in brief ISO is the International Organization for Standardization. ISO has a membership of 164* national standards bodies from countries large and small, industrialized, developing and in transition, in all regions of the world. ISO’s portfolio of over 19 200* standards provides business, government and society with practical tools for all three dimensions of sustainable development: economic, environmental and social. ISO standards make a positive contribution to the world we live in. They facilitate trade, spread knowledge, disseminate innovative ad- vances in technology, and share good management and conformity assessment practices. ISO standards provide solutions and achieve benefits for almost all sectors of activity, including agriculture, construction, mechanical engineering, manufacturing, distribution, transport, healthcare, infor- mation and communication technologies, the environment, energy, safety and security, quality management, and services. ISO only develops standards for which there is a clear market re- quirement. The work is carried out by experts in the subject drawn directly from the industrial, technical and business sectors that have identified the need for the standard, and which subsequently put the standard to use. These experts may be joined by others with relevant knowledge, such as representatives of government agen- cies, testing laboratories, consumer associations and academia, and by international governmental and nongovernmental organizations. An ISO International Standard represents a global consensus on the state of the art in the subject of that standard. *in May 2012 What’s all the excitement about ? ISO Focus+ magazine is now available free of charge ! a If your idea of stand- More than 19 000 standards. For And you can now read ISO Focus+ ards is still along the business, government and socie- available free of charge on the ISO 1729-8709 Volume 2, No. 5, May 2011, ISSN lines of making sure ty. Read ISO Focus+ and learn Website at www.iso.org/isofocus+ that screws fit, it’s how current standards can make and download it as a free PDF fi le. time to wise up. your organization more efficient You’ll soon be pink with excitement ! ISO standards and improve your products and mean business, services. Gain advance intelli- cost reduction, gence on standards now under International Organization product safety, development that will be shaping for Standardization – www.iso.org • Building energy effi ciency with ISO standards risk management, markets tomorrow, providing tools • ISO 22000 on the menu 15:07:48 2011-05-04 Central Secretariat d 1 1-05_EN.ind ISO Focus_1 sustainability, for governments to achieve their 1, ch. de la Voie-Creuse energy effi ciency, policy goals and helping to trans- Case postale 56 social responsibility, and so much more. form social aspirations into action. CH-1211 Genève 20 Contents 1 Overview ----------------------------------------------------------------------------------------------------------------------------5 2 Plastic Pipes and Products Piping Systems Ltd., Mauritius --------------------------------------13 What’s all the excitement about ? 3 Juhayna Food Industries S.A.E., Egypt -------------------------------------------------------------------------41 4 Petra Engineering Industries Co., Jordan ---------------------------------------------------------------------81 5 Holcim Lebanon S.A.L., Lebanon ----------------------------------------------------------------------------------101 6 MAGA Engineering (Pvt) Ltd., Sri Lanka ----------------------------------------------------------------------139 7 Dalian Shipbuilding Industry Co., Ltd, China --------------------------------------------------------------167 8 Xinxing Ductile Iron Pipes Co. Ltd., China --------------------------------------------------------------------203 9 Chococam, Cameroon -----------------------------------------------------------------------------------------------------241 10 Water Senegal, Senegal --------------------------------------------------------------------------------------------------269 11 Mapei, Italy -----------------------------------------------------------------------------------------------------------------------295 Annex : ISO Methodology to assess the economic benefits of standards -----------------327 Resources --------------------------------------------------------------------------------------------------------------------------343 ISO Focus+ magazine is now available free of charge ! a If your idea of stand- More than 19 000 standards. For And you can now read ISO Focus+ ards is still along the business, government and socie- available free of charge on the ISO 1729-8709 Volume 2, No. 5, May 2011, ISSN lines of making sure ty. Read ISO Focus+ and learn Website at www.iso.org/isofocus+ that screws fit, it’s how current standards can make and download it as a free PDF fi le. time to wise up. your organization more efficient You’ll soon be pink with excitement ! ISO standards and improve your products and mean business, services. Gain advance intelli- cost reduction, gence on standards now under International Organization product safety, development that will be shaping for Standardization – www.iso.org • Building energy effi ciency with ISO standards risk management, markets tomorrow, providing tools • ISO 22000 on the menu 15:07:48 2011-05-04 Central Secretariat d 1 1-05_EN.ind ISO Focus_1 sustainability, for governments to achieve their 1, ch. de la Voie-Creuse energy effi ciency, policy goals and helping to trans- Case postale 56 social responsibility, and so much more. form social aspirations into action. CH-1211 Genève 20 Economic benefits of standards 3 Table of contents CNY EUR 1 EGP JOD LBP LKR MUR ZWL, VND, GRD, AMD, XDR, CVE, MZE, PTE, HNL,NOK,XAF SLL, SKK, MDL, SEK, ROL, CZK, RON, CSK, BGL, GMD, BGN, MKD,SZL, MTL, DZD, AOA,HTG,TPE,HKD,AFA,BHD, AOK,PYG, EUR,AFN, SBD, IQD, UAH, AON,CHE,XAG, JMD, JOD, PGK, MGA,ANG, AOR,BBD, KWD, LAK, THB, AWG,MMK,LRD, LYD,HRK, PAB, NAD, NLG,GEL, RSD, ETB,MWK, NZD,HUF,LVL, VEB,CSD, ZMK, ADF,SGD,ALL, VEF, SDD, AZN,SHP,BOV,ITL,BEF,SRD,BOB,TND, SML,TMM,SDP,XOF ERN, BIF, TWD,GHC,YUD, VAL,SDG,KMF, NGN,TMT, CRC,YUM,TTD, LTL, CDF, SYP,BTN,DEM, SVC, USD,AED, CYP, TRL, DJF,XAU, BAM,NIC, USS, MAD,EGP, FRF,TRY, MRO, NIO, FIM,USN,FKP, STD,GNF,GBP, DKK, TOP, GIP,MZM, ZWD, AUD, LUF,LSL, XPD,EEK,IEP, MZN, ZWR,MGF, BSD,LBP,AZM, ISK,MOP RWF,BZD,CNY BMD,CHF,Overview XOF,BND, XAF,KYD, XPF,CAD, XFO, XCD, XFU, FJD, CHW,GYD, EUR Over the last decade, several studies have been conducted with the aim of determining the economic and other ben- EGP efits of the use of standards. These studies were undertaken by ISO member bodies and other organizations, and had JOD a mainly macroeconomic focus. LBP LKR MUR XAF Although each of the studies confirmed the expectation that using standards had positive effects and resulted in economic and other benefits, it was difficult to compare the results because each study used a different approach to measure the impacts of standards. The ISO Methodology For this reason, ISO developed a methodology for assessing and quan- tifying the economic benefits of standards (the “ ISO Methodology ”), with the support of Roland Berger Strategy Consultants. The objective is to quantify the impacts of standards on different organizations, and make it easier to compare the assessment results. The methodology is applied to individual organizations, mainly com- panies, and has a microeconomic focus. However, it can be extended to the analysis of whole industry sectors. It should be noted that the assessment of the impacts of standards is not limited to International Standards developed by ISO, the In- ternational Electrotechnical Commission (IEC) or other international standardization organizations. In fact, national and other “ external ” standards developed by standards organizations to which partici- pation is open and the resulting standards made publicly available, are included in the assessment. Not included are company-internal specifications that are neither publicly available nor developed through an open, consensus-based process that allows participation by interested stakeholders. Pilot projects ISO has worked with its members in over 20 countries to conduct pilot projects to assess and quantify the benefits companies can ob- tain from the use of standards. These