The Salvation Army of Greater Charlotte

Impact Report 2014-15 FISCAL YEAR ENDING SEPT. 30, 2015 Mission Statement of The Salvation Army The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Advisory Board

John L. Armistead III Tim Hileman April Meadows Edward C. Ruff Wells Fargo Advisors, LLC Wells Fargo Wells Fargo IJL Wachovia, Retired Jim Bolt Ann Hodges Nadeem Moiz Brian Dean Savoy Bank of North Carolina, Retired Women’s Auxiliary Rep Direct Chassis Link, Inc. Duke Energy Sensible Space Tom Broach Kimberly Dawson Munn Jane P. Shoemaker Broach SportsTours, Inc. Robert Hoppe Wells Fargo Private Consulting, Retired PWC, Retired Catherine Browning William O. Musgrave C. Jennings Snider First Charlotte Properties Michael Kelly Musgrave Automotive Group Consultant, Retired Frank Street Harvey Burgess Mark C. Norman Piedmont Row Realty Adult Rehabilitation Center Rep Ray A. Killian Johnson & Wales University Capstone Enterprises, Retired John B. Tallent Clyde C. Dickson John M. Phillips J. B. Tallent Funeral Services, Inc. Croydon Corporation, Retired Matt Lincoln Park Commercial Real Estate Moore & Van Allen Kendrick Tillman James D. Dupuy Roger Plott Bank of America Ruff, Bond, Cobb, Wade & Bethune, LLP William R. Lorenz US Bank Vice Chairman Judy Vinroot Charles Fonville Bank of America Kenneth Poe Fonville & Company, Retired Hankins & Whittington Funeral Service Hamlin L. Wade Steve Luquire Ruff, Bond, Cobb, Wade & Bethune, LLP Richard C. Gaskins, Jr. Luquire George Andrews Dan Remlinger Catawba Riverkeeper Foundation Boys & Girls Clubs Rep Rotcher Watkins Andy Martin Duke Energy First Tennessee Bank Laura M. Gerhardt Main Street Insurance Group Treasurer C. Douglas Rhodes Thomas L. Wilkens Vanguard C. Douglas Mayes Harris-Teeter Supermarkets Chair WBTV/WSOC-TV, Retired RSM US LLP Lindsay Gildea Barbara Robertson TIAA-CREF John McCaskill Secretary David Zimmerman Belk Store Services, Retired Southern Shows Julie Haack W. Tom Robertson Donald Haack Diamonds Risa McGrew Duke Energy, Retired The Charlotte Observer Goldston F. Harris Jean Royal KPMG, Retired Ed McMahan Little & Associates Architects Desiree Rew Herbert Harriss Carolinas Healthcare System Baxter-Harriss Company, Inc., Retired

Doug Mayes (Dec. 12, 1921 – Oct. 18, 2015)

Carl Douglas “Doug” Mayes, 93, passed away on Sunday, Oct. 18, 2015, at his residence. Doug, a fixture in the Charlotte media scene for decades, was also a longtime friend and member of The Salvation Army of Greater Charlotte’s Advisory Board.

Doug was most known as the voice and face of WBTV News, joining their team in its infancy in 1952. He also worked for WBT Radio and WSOC-TV during his illustrious career. Doug was inducted into the Country Radio Hall of Fame in 2002, and inducted into the Charlotte Broadcast Hall of Fame in 2015. He was also a member of the NC Broadcasters Hall of Fame and a recipient of the Order of the Long Leaf Pine.

In addition to being an active, life member of The Salvation Army of Greater Charlotte’s Advisory Board, Doug faithfully served on The Salvation Army Adult Rehabilitation Center’s Advisory Council. Doug was always eager to support the work of The Salvation Army, and he will be greatly missed. Serving Mecklenburg and Union Counties since 1904 The Salvation Army of Greater Charlotte continues to fulfill the mission to “Do the Most Good” as we help our neighbors in need; nurture youth in our community to enable them to reach their God-given potential; and serve as a lifeline to rescue the hopeless from circumstances that rob them of their dignity. Every day, we provide care, comfort, guidance, and encouragement to people when they need it most.

Every day, we speak hope.

From the Advisory Board Chair

Every day in neighborhoods across Mecklenburg and Union counties, The Salvation Army is meeting needs. Often, it’s very tangible: food, shelter, counseling to overcome an addiction, mentoring after school, homework assistance to improve scholastic success, etc. But there’s another need being met in every case and in all seasons. It’s a need we all share: the need for hope. From the temporarily homeless at the Center of Hope to the children at the Boys & Girls Clubs, from the low income seniors at Booth Gardens to the recovering adults at the Adult Rehabilitation Center, The Salvation Army is helping individuals understand how God sees them, and to find hope in that reality.

The staff and volunteers of the Salvation Army could not do what we do without the faithful support of our community. You are the army behind the Army. We really do depend on you. When we work together, our impact multiplies. Thank you for being a part of this effort. As you join us, you are helping deliver the message of hope to people in our community who desperately need that hope in their lives. Thank you.

Tom W il kens Board Chair

From the Area Commander

In the early 1900s, General William Booth, founder of The Salvation Army, wanted to send a Christmas message by telegram to Salvation Army officers around the world. Understanding that could be costly considering it was charged by the word, General Booth kept his message simple: “OTHERS.” That’s all, just the word “others.” This simple message summed up the mission of the entire organization then, and it sums up the mission of The Salvation Army of Greater Charlotte today.

For more than 100 years, we’ve existed to serve our neighbors during the times when they need us most. We’ve existed to serve others. As we band together, we can continue to speak hope into the lives of countless people in our community. As long as the need continues, our work will. Thank you for your support in this mission, and may God bless you.

Major Larry Broome Area Commander

impact report 2014-15 | 3 209,529 nights of lodging provided

434,731 40,053 meals served total persons served

Administration (1%) Financials Seniors Corps (5%) (1%)

Boys & Girls Income Clubs Adult (10%) Rehabilitation $4,324,666 Adult Rehabilitation Center (27%) Center (27%) $3,519,559 Christmas (22%) $3,318,787 Center of Hope (21%) General $2,108,587 General Donations (13%) Donations (13%) $1,606,962 Boys & Girls Clubs (10%) $ 877,910 Seniors (5%) $ 157,266 Administration (1%) $ 108,152 Corps (1%) Christmas $16,021,889 Total Support & Revenue Center (22%) of Hope (21%)

seniors corps (3%) (4%) fundraising Expenses (5%)

administration adult $4,602,769 Adult Rehabilitation Center (29%) (6%) rehabilitation center $3,339,491 Center of Hope (21%) (29%) $3,177,296 Christmas (20%) $1,965,789 Boys & Girls Clubs (12%) $ 913,176 Administration (6%) boys & girls $ 831,379 Fundraising (5%) clubs (12%) $ 713,173 Seniors (4%) $ 427,622 Corps (3%) center $15,970,695 Total Expenses christmas of hope (20%) (21%)

4 | impact report 2014-15 10,027 volunteers $.89 of every dollar donated goes directly to support people in need in Mecklenburg 33,761 and Union volunteer hours counties.

Hope for a great future

The Salvation Army Boys & Girls Clubs of Greater Charlotte

By the Numbers 8 clubs in mecklenburg and union counties 1,719 total members 53% male club members Since 1934, The Salvation Army Boys & Girls Clubs have brought light to youth in Mecklenburg and Union counties. The Salvation Army Boys & Girls Clubs 47% female club mission is to enable all young people to realize their full potential as productive, members caring, responsible citizens. Today, eight clubs serve nearly 2,500 school-aged 67% of families the children, including more than 1,700 members. Programs include academics, club serves recreation, the arts, character and leadership, and health and life skills. make less than $25,000 “Start children off on the way they should go, and even when annually they are old they will not turn from it.” — Proverbs 22:6 $5 cost of membership for one child

impact report 2014-15 | 5 Hope for stability

Homeless Services

Through The Salvation Army Center of Hope and its programs, we help Center of Hope homeless women and children with their immediate needs of food and shelter, programs & services while working with families to provide a successful path out of homelessness. • Emergency shelter Located two miles north of Uptown Charlotte, the Center of Hope sleeps an • Basic needs (food, toiletries, average of 350 women and children every night, and offers them the stability clothing) they need as they get back on their feet. An active member of the Homeless • Professional case management Services Network, The Salvation Army is a leader in helping families transition • Job training into permanent, affordable housing. • Life skills classes • Medical care “You have been a refuge for the poor, a refuge for the • Child care needy in their distress, a shelter from the storm and a shade • Housing assistance from the heat” — Isaiah 24:4a • Transitional supportive housing (through a partnership with the Charlotte Housing Authority) • Rapid rehousing • Shelter diversion • On-site Salvation Army Boys & Girls Club • Project F.I.G.H.T. (Freeing Individuals Gripped by Human Trafficking) • Services for homeless veterans (through a partnership with the Department of Veterans Affairs)

By the Numbers Supportive Housing Innovative 340 beds Partnership program families served 6,608 people 79 served 100% of families participated in life skills classes 284,662 meals 29% increased their income served 113,867 nights of Rapid Rehousing lodging households provided 112 remained housed stable 2,196 volunteers 79% of families did not become homeless 4,140 volunteer 91% hours 63% of families gained an income

6 | impact report 2014-15 By the Numbers Hope for 6,449 families served a joyful Christmas 11,900 children served 1,179 silver bells served Christmas Assistance 13,100 stockings distributed 2,413 bikes donated 3,512 volunteers 11,784 volunteer hours served $350,289.85 Since the beginning, The Salvation Army of Greater Charlotte has been there collected in for families in need during Christmas, through its Angel Tree (children 12 and red kettle campaign under) and Silver Bells (seniors 65 and up) programs. Each year, thanks to the generosity of the community, thousands of children and hundreds of seniors in need receive Christmas gifts. These programs restore hope to people in need who might not experience it without support from the community.

“For God is not unjust so as to overlook your work and the love that you have shown for his name in serving the saints, as you still do.” — Hebrews 6:10

Hope for finding community

Worship Centers Visit Us Temple Corps Charlotte is home to two Salvation Army Worship Centers, where people 940 Marsh Road from all walks of life find healing and a sense of family through weekly worship Charlotte, NC 28209 services, youth programs and Bible studies. 704.523.0394

“Call to me and I will answer you, and will tell you great and Belmont Avenue Corps hidden things that you have not known.” — Jeremiah 33:3 901 Belmont Avenue Charlotte, NC 28205 704.295.1605

impact report 2014-15 | 7 By the Numbers Hope for 5 area family stores 116 beds at the a new life ARC 407 total men served Adult Rehabilitation Center 85 men graduating the program 93,270 meals provided 37,306 nights of lodging provided 18,042 articles of clothing given When you donate to a Salvation Army Family Store, you are helping change 723 volunteers the lives of men in our community battling addictions, giving them a new 2,216 volunteer beginning. Proceeds from the Family Stores support the Adult Rehabilitation hours served Center, which serves 116 men at a time, providing housing and support to help them recognize the value of their lives and transition from chemical Salvation Army Family Stores dependency to self-sufficiency. Schedule a pickup: • 1-800-SA-TRUCK “…we rejoice in our sufferings, knowing that suffering • www.satruck.org produces endurance, and endurance produces character, • SA Family Stores app and character produces hope” — Romans 5:3-4

How you can Hope for help in times of disaster relief $10 provides 1 day of food for one disaster survivor $30 provides 1 Emergency Disaster Services household cleanup kit

Salvation Army Emergency Disaster Services (EDS) brings together Salvation $100 provides Snacks Army officers, staff and volunteers to provide food, shelter, clothing and and drinks for 125 spiritual comfort to first responders and survivors of disasters in the area and disaster survivors throughout the nation. Floods, fires and hurricanes do devastating harm. Since 1900, The Salvation Army has offered aid to people in places where we can do the most good—and stay as long as we are needed.

“He heals the brokenhearted and binds up their wounds.” — Psalm 147:3

8 | impact report 2014-15 By the Numbers Hope for 128 efficiency and one-bedroom apartments dignity 62 age required to be eligible to live at booth gardens Senior Housing 40+ number of years booth gardens Located in Charlotte’s historic Fourth Ward, The Salvation Army Booth has provided Gardens senior living community offers low-income seniors and disabled affordable housing for individuals a safe, affordable place to live where they can remain independent, low-income seniors preserve their dignity and socialize with peers in a family atmosphere. Residents participate in weekly activities, shopping trips and special events.

“Jesus Christ is the same yesterday and today and forever.” — Hebrews 13:8

By the Numbers $200 sends one kid to camp 196 kids sent to camp from the greater charlotte Camp Walter Johnson area 143 acres at camp walter johnson 60,000+ kids have experienced a life- changing week at camp walter johnson Continuing a long-standing service and history of Salvation Army camping in since 1974 the Carolinas, Camp Walter Johnson was opened in Denton, N.C. in 1974. Each summer, youth from many Salvation Army units all over the Carolinas come to Camp Walter Johnson on High Rock Lake for a life-changing week during the summer.

“The heavens declare the glory of God, and the sky above proclaims his handiwork.” — Psalm 19:1

impact report 2014-15 | 9 Salvation Army Boy & Girls

Club gym gets a I am forever thankful facelift to The Salvation Army Boys & Girls Club On Sept. 2, 2015, Lowe’s for providing me supplied more than 150 a place to shine. volunteer staff members and a $50,000 grant to help with a much needed renovation of —Ja’Lynn the gym at the Salvation Army Belmont Boys & Girls Club in Charlotte. The volunteers, recruited from 23 Lowe’s stores, What the Boys & Girls Club ripped up the 14-year-old Meant to Me By Ja’Lynn Gray plastic gym floor to prepare for a new floor and completed a The first thing that comes to am now a third year student at the series of beautification projects mind when I think of my Club University of Virginia School of that included painting and is “home.” My Club is a place of Nursing. landscaping. comfort, laughs, and joy that is simply The Salvation Army Boys & Girls irreplaceable. When I was 6 years old, Club instilled in me very important I began attending The Salvation Army values and principles (respect, Boys & Girls Club at Marsh Road. responsibility, citizenship, confidence) I look back on the little girl with that I continue to carry with me now metal-rimmed glasses and missing throughout my college career and front teeth – me – and I am thankful into my future endeavors. It taught that the Club was part of my school me to never give up, no matter what. days. The Boys & Girls Club has been I learned at the Club that my destiny a positive influence on my path to is truly written to be remarkable and success. more than I could ever imagine before The Club has been more than I became a Club kid. No matter what, a place to go after school until my 940 Marsh Road–my Boys & Girls mom got off of work; it is a place of Club–will always be my favorite empowerment. It was at The Salvation childhood place. Even now, when I Army Boys & Girls Clubs that I was need to escape life, I just close my eyes introduced to college. It is where I and reminisce about my days there. found pride in my intelligence. It It is such a huge piece of me that is where I was taught to appreciate could never be replaced. I am forever my individuality. It is where my eyes thankful to The Salvation Army Boys were opened to everything that the & Girls Club for providing me a place world has to offer – all of the endless to shine. possibilities. Because of my Club, I

10 | impact report 2014-15

I don’t look at the Center of Hope as a shelter. I look at it as a place of refuge.

—Michelle

Turning a Mess into a Message Michelle describes her life as isolation, helplessness, and in many the workshops, they are all there. I a mess. In her younger years, she cases, hopelessness. For Michelle, made up my mind to do what I can acknowledges having made some bad it seemed like she was reaching for do, and God will do the rest. I had to choices, but she was also dealing with something but couldn't get it. “I humble myself and say ‘I'm a mess, serious psychological issues stemming couldn't mend the broken pieces. It and this is what I have to do to make from past abusive relationships. just wouldn't come together. I was my mess a message.’” Her marriage ended, and she was feeling like nobody was there.” Just recently, Michelle was hired struggling to find herself. That is, until she found the (out of hundreds of applicants) to “I lost my children, I lost Center of Hope. be a medical assistant at a doctor’s everything,” she said. “I lost hope.” “When I got to the Center of office. She’s found a stable place to live Instead of seeking help, her Hope, it was just different. It was like with the help of Center of Hope case response was to run. She began I was in a place where I could relax. It managers, and at 53, she’s putting her moving from city to city, shelter to was a place of refuge, and, God was in life back together. shelter. it. The real transformation began.” “I don't look at the Center of “A few months ago, my spirit One morning, Michelle looked Hope as a shelter. I look at it as a place got tired,” she said. “I was tired of the in the mirror and decided that she of refuge where you come and rest. roller coaster. It was like I was just wanted to live and not die. Her eyes Deliverance is here if you want it, but going in a circle.” were opened to the resources at her you've got to want it. It starts with She knew she needed something fingertips: the people, the workshops, you. The Center of Hope was my new to change in her life, so she headed for the financial classes, the friendships. beginning. It can be anybody's new Charlotte and The Salvation Army She describes it like a treasure chest. beginning.” Center of Hope. “I needed my life “It's open to you. You choose back. I needed Michelle back.” which jewel you want out of it. Prayer The homeless life is a life of warriors, the people you encounter,

Center of Hope opens 64-bed expansion

On July 22, 2015, the Salvation Army Center of Hope opened a 64-bed expansion on the 3rd floor, called “The Loft” in order to better meet the needs of the homeless in our community. The expansion brought the number of beds available to 340.

impact report 2014-15 | 11 Get Involved

volunteer There are many ways to get involved with us and impact people’s lives in our community. Visit SalvationArmyCharlotte.org to learn about volunteer opportunities for individuals or groups.

consider a financial gift The Salvation Army can help you create a charitable giving plan that benefits both you and the people you wish to equip through your resources. We offer assistance in drafting documents, trustee services, and professional investment management/administration. If you would like to show your support of The Salvation Army in your will or by any other means, please call 704.716.2769, or consult with an attorney. More information is available at SalvationArmyCharlotte.org.

The Salvation Army of Greater Charlotte 4015 Stuart Andrew Blvd. Charlotte, North Carolina 28217 704.716.ARMY (2769) SalvationArmyCharlotte.org BGCCharlotte.org

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