Michael Bennett (Osprey Holidays)
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Issue No. 1363 | 09.09.19 fl /stanselections SCOTTISH TRAVEL AGENTS NEWS Serving the Scottish travel trade for over 28 years John de Vial (ABTA) , Michael Bennett (Osprey Holidays), Ken McLeod (SPAA President) and Matt Purser (The Travel Trade Consultancy) formed a panel to discuss current trade issues at last week’s SPAA lunch and discussion session. Full picture coverage on page 4 Date-a-base WTM registrations Focus on Cruise 15% off river cruises PAGE 2 open PAGE 5-12 from Scotland PAGE 3 PAGE 8 Date-a-base News ABTA to address credit card fraud SEPTEMBER Autumn Seminar & Network Lunch, in Glasgow 5 Edinburgh The Payment Services Directive will be the hot topic of discussion at ABTA’s 10 Travel Gossip Roadshow, Glasgow Regional Business Meetings, taking place in Glasgow on 29th October. 12 STAR Exhibition, Aberdeen The meeting is free for members to attend and provide an opportunity to hear directly 18 Incredible India roadshow from ABTA’s experts on the latest industry developments, trends and policy updates. 24 Taste of Barbados roadshow, Edinburgh ABTA’s experts will discuss the implications for businesses following the latest update 25 Taste of Barbados roadshow, Glasgow to the Payment Services Directive, which is designed to reduce fraud in consumer card payments by introducing enhanced checks through a two-stage verification process when transactions are made. OCTOBER As usual, there will be an opportunity for networking before and after the meetings with 7–9 ABTA Travel Convention, Tokyo other ABTA Members, as well as a chance to meet and engage with ABTA and its senior ABTA regional business meeting 29 management team. – credit card fraud, Glasgow NOVEMBER 4-6 World Travel Market, London 7 SPAA Annual Travel Awards, Glasgow 19 STAR Exhibition, Glasgow DECEMBER 5 SPAA AGM & Christmas Lunch, Glasgow MAY 2020 Advantage Travel Partnerships 15-18 conference, Madeira If Only hosted agents on an action-packed Mexico fam trip. Enjoying an authentic Mexican cooking class are Cathy Dowson (If Only), Tracy Docherty (If Only), Lauren Johnstone (Belle Travel) and Jenny Reid (Charlie Reid Travel). TIPTO boosts Year 21 supplier Correction portfolio with the addition of The photo on the front cover of STAN 26 August 2019 was not of Louise Uniworld Newton, Balkan Holidays, but of the company’s Lynsey Jones. We regret Uniworld Boutique River Cruise Collection will join the TIPTO supplier portfolio any confusion caused. for Year 21. The boutique river cruise line will join the organisation with immediate effect, offering agents the chance to discover river cruise itineraries in destinations throughout Europe, Russia, Egypt and Asia. Agents will have the opportunity to meet the team and get to grips with Uniworld’s latest news and product developments, as well as secure tips needed to successfully sell its river cruise offering. Managing Director and Editor: EasyJet launches Edinburgh Susan Harris Tel: 07710533902 Email: [email protected] to Verona 190-194 Main Street, Glasgow, G781SL For subscription information contact the above address. EasyJet will launch a new flight between Edinburgh and Verona which Published by S&G Publishing (Scotland) Ltd and will commence 7th December. delivered to every ABTA, IATA, non ABTA, agency in Scotland as well as to home workers, telesales agents, Over 31,000 passengers are expected to use the new service during the first 1 and principals based in Scotland. Registered as a newspaper with the Post Office. The 2 months. editor and publishers cannot be held responsible for any views expressed or for any mistakes or misprints The flight will operate twice weekly over the winter period on Tuesday and Saturday on that may occur. No part of this publication may be an Airbus A320 aircraft. It is the only direct winter service between the two destinations. reproduced without the consent of the publishers 2 Scottish Travel Agents News Issue No. 1363 | 09.09.19 23170 WTM London Print Advert 210x297.qxp_Layout 1 05/09/2019 09:28 Page 1 A world you won’t find online Get ready to be inspired and watch your business grow Register now london.wtm.com Follow us #IdeasArriveHere News The SPAA autumn seminar and networking lunch with the discussion ‘Financial protection – where next?’ 4 Scottish Travel Agents News Issue No. 1363 | 09.09.19 EUROPE and NORTH AMERICA 2 0 2 1 C O L L E C T I O N ALASKA | CANADA & NEW ENGLAND BALTIC, SCANDINAVIA & NORTHERN EUROPE MEDITERRANEAN | TRANSOCEANIC Indulge your passion for imaginative travel experiences in the most alluring corners of the world. includes: Airfare* & Internet From endless summer sunlight in the far reaches of Northern Europe to quaint piazzas across the plus choose one: Mediterranean to the scenic wonders of Alaska, unique destinations await your discovery. FREE Shore Excursions Begin planning your journey today. FREE Beverage Package FREE Shipboard Credit SAVOUR THE WORLD WITH THE FINEST CUISINE AT SEA™ ABOARD OUR INTIMATE AND LUXURIOUS SHIPS. CALL OCEANIA CRUISES ON 0345 505 1920, BOOK ONLINE AT OCEANIACRUISES.COM/AGENT or ORDER BROCHURES FROM [email protected] *Visit OceaniaCruises.com/terms for details. OCI190803642 Europe and North America 2021 STAN Ad - UK.indd 1 03/09/2019 14:42 Cruise Hurtigruten introduces three new APT launches hybrid powered ships new Mekong Through giant makeovers, three Hurtigruten vessels will be transformed to premium, hybrid powered expedition cruise ships. river ship APT is introducing a new river ship for Equipped with battery packs and other green technology, the three ships will operate year-round the Mekong. expedition cruises along the Norwegian coast from 2021 on yet to be disclosed itineraries. The RV AmaMekong will start sailing, This means Hurtigruten – which this summer introduced the world’s first hybrid powered cruise exclusively with APT in October 2020 and ship, MS Roald Amundsen – will add another three hybrid powered ships to what is already will feature bigger suites, more public space, considered the greenest fleet of cruise ships in the world. three restaurants including a new pool area As they are transformed into full-fledged premium expedition cruise ships, the current MS with café, 44 suites and a maximum of 88 Trollfjord, MS Finnmarken and MS Midnatsol, will be renamed MS Maud, MS Otto Sverdrup and passengers on board. The ship will sail on all MS Eirik Raude. APT Luxury Vietnam & Cambodia itineraries from October 2020. New Oceania winter programme Port of Seattle P&O Cruises has announced details of a new winter 2019-20 cruise programme which consists of 14 cruises on Oceana between 10th October and 9th April completes biggest 2020. Oceana will sail to five different regions including seven itineraries to Spain, Portugal and cruise season yet the Canary Islands, two Northern cruise breaks and one long Caribbean cruise roundtrip The Port of Seattle, celebrating 20 years from Southampton. These cruises are book-ended by repositioning cruises to and from of serving the cruise industry, welcomes Malta which include ports Rome and Barcelona. its biggest cruise season yet with an Select Prices start from £499 per person with extra on board spending available on estimated 1,204,170 revenue cruise applicable holidays and a low 5% deposit. Guests can use their on board spending passengers this year, breaking last money in a number of ways such as shore excursions, spa treatments, hair and beauty year’s record of 1,114,888. appointments, gym classes, shopping on board and dining in the speciality restaurants. The results of a new economic impact report show that the cruise business is worth almost $900 million a year with each homeported ship call contributing $4.2 million to the Shearings offers state’s economy. This year, the Port of Seattle will host the September river three largest cruise vessels on the west coast, leading with the arrival of the Royal Caribbean incentive Ovation of the Seas. The Norwegian Joy Timed to coincide with CLIA’s cruise makes Seattle its homeport this year and its month in September, Shearings sister ship, Norwegian Bliss returns, both Holidays is running a ‘River to double berth passenger capacity. Riches’ agent incentive to help drive 2020 river cruise sales in this key booking period. Holland America Running from now until 30th September, Line debuts agents can earn a £40 Love2Shop voucher for every 2020 river cruise Club Orange booking they make. It can be with any of the ships and cruise lines the operator Claire Dutton, national key account manager and programme features, including A-ROSA, Amadeus Michael Bowers, national sales manager at Shearings Cruises and CroisiEurope. Holidays launch the September incentive. Holland America Line is introducing a unique ‘Club Orange’ programme, providing exclusive benefits and amenities to guests looking to elevate Distinguished speakers for Seabourn their cruise experience. Sojourn world cruise From a private dining venue to priority services and a dedicated concierge hotline, Seabourn sets sail on the 146-day World Cruise: Extraordinary Destinations aboard Club Orange allows guests to opt in to extra Seabourn Sojourn in January and will host a variety of prominent speakers on board. privileges that are available to a limited The line-up is set to join the World Cruise as part of Seabourn Conversations, the line’s onboard number of guests on each cruise. enrichment programme. Club Orange will be included for guests in Highlights include long-distance swimmer Lynne Cox; National Geographic photographer Neptune and Pinnacle Suite categories, and the Alison Wright; U.S. astronaut John Creighton; and Zelda La Grange, a former private secretary program will be available to purchase for a small to Nelson Mandela. number of non-suite staterooms on each sailing. 6 Scottish Travel Agents News Issue No. 1363 | 09.09.19 SEE YOU ON THE MOON Silver Moon.