Transforming Fiveways Croydon Factual Consultation Report

Transforming Fiveways Croydon

Factual Consultation Report March 2018 Contents Executive summary ...... 4 Summary of prominent issues raised during consultation ...... 4 Responses from stakeholders ...... 5 Campaigns and petitions ...... 5 Conclusion and next steps ...... 5 1. About the proposals ...... 6 1.1 Introduction ...... 6 1.2 Purpose ...... 6 1.3 Detailed description ...... 7 1.4 Road layout changes ...... 8 1.5 New and upgraded cycle facilities ...... 12 1.6 Pedestrian and public space improvements ...... 12 1.7 Potential impacts of the scheme ...... 13 2. About the consultation ...... 16 2.1 Purpose ...... 16 2.2 Potential outcomes ...... 16 2.3 Consultation history ...... 16 2.4 Who we consulted...... 17 2.5 Dates and duration...... 17 2.6 What we asked ...... 17 2.7 Methods of responding ...... 18 2.8 Consultation materials and publicity ...... 19 2.9 Consultation Equalities Assessment ...... 21 2.10 Analysis of consultation responses ...... 22 3. About the respondents ...... 24 3.1 Number of respondents ...... 24 3.2 How respondents heard about the consultation ...... 24 3.3 Methods of responding ...... 25 3.4 Postcodes of respondents ...... 26 3.5 Respondent type and location ...... 27 4. Summary of all consultation responses ...... 30 4.1 Overall support – Summary of responses to Question 1 ...... 30 4.2 Summary of responses to Question 2 ...... 36

2 4.3 Summary of responses to Question 3 ...... 38 4.4 Summary of responses to Question 4 ...... 39 4.5 Summary of responses to Question 5 ...... 40 4.6 Summary of responses to Question 6 ...... 41 4.7 Summary of responses to Question 7 ...... 41 4.8 Summary of responses to Question 8 ...... 42 4.9 Summary of stakeholder responses ...... 42 4.10 Petitions and campaigns ...... 54 4.11 Summary of comments from events ...... 57 4.12 Comments on the consultation ...... 58 5. Conclusion and next steps ...... 60 Appendices ...... 61 Appendix A: All comments by frequency ...... 61 Appendix B: Detailed analysis of comments ...... 72 Appendix C: Consultation questions ...... 98 Appendix D: Consultation letter ...... 100 Appendix E: Letter and Plan Distribution Map ...... 106 Appendix F: Consultation Leaflet ...... 107 Appendix G: Additional letters to residents ...... 110 Appendix H: Exhibition materials ...... 113 Appendix I: Press release ...... 118 Appendix J: Customer emails ...... 120 Appendix K: Stakeholder emails ...... 121 Appendix L: Advert in local press ...... 123 Appendix M: Copy of online consultation ...... 124 Appendix N: Journey Time impacts ...... 140 Appendix O: Notable online posts ...... 145 Appendix P: LCC campaign website ...... 146 Appendix Q: Stafford Road Action Committee petition ...... 149 Appendix R: Response from Waddon Ward Councillors ...... 152 Appendix S: List of stakeholders...... 156

3 Executive summary Working in partnership with Croydon Council, we consulted on our proposed major changes to the road layout on the A23 and A232 at Fiveways in Waddon. The consultation ran for ten weeks; opening on 10 July and closing on 18 September 2017. This report is a factual analysis of the responses received.

On 10 July 2017, we published detailed information about our proposals on our website, which we publicised using a number of channels, including the distribution of leaflets across a wide area, targeted email campaigns and news stories in regional and local media. The consultation sought feedback on the proposals from those who may be affected by or interested in the proposals, including, but not limited to; local residents, businesses, employers, transport users and other relevant stakeholders. We also contacted those who responded to the initial consultation on the scheme, which took place in early 2015, to invite their further comments.

We received 431 direct responses to the consultation, including 27 from stakeholder organisations. Of these responses, 63 per cent supported or supported most elements of our proposals, 19 per cent opposed all or most elements of our proposals, and 18 per cent did not give an opinion or were not sure.

Of the 431 direct responses, 285 were from local residents, where 72 per cent of respondents supported or supported most elements of our proposals.

In addition to questions asking respondents for their general level of support for the proposals, we also asked for comments on the three main scheme components.

Summary of prominent issues raised during consultation Our detailed analysis of responses is included as Appendix B.

1. Support for dedicated provision for cyclists across the whole scheme area. The provision of better links north-south on the A23 Purley Way was of particular concern; there was also support for continuing the cycle track south of Epsom Road 2. Concern that the proposals will not improve traffic flow/movement in the Fiveways area; for example, concern that the proposed changes to Denning Avenue would reduce traffic capacity at the junction or create more junctions for traffic to navigate 3. Belief that private vehicles have been prioritised at the expense of other modes 4. Concern that reducing the running lanes available to turn-right from (A232) Croydon Road to A23 Purley Way to one lane will cause congestion on Croydon Road 5. Concern regarding congestion tailing eastward along Duppas Hill Road (to Croydon flyover) 6. Reducing Epsom Road to one lane in both directions will cause congestion on Epsom Road

7. Concern regarding access to Waddon station, including objections to the proposed banning of the left turn from Stafford Road into Epsom Road 8. Request for increased cyclist safety, particularly the proposals for cyclists merging with southbound traffic on A23 Purley Way 9. Enquiries about how TfL would handle potential disruption and congestion during construction 10. Support and comments that the scheme will improve traffic flow

Responses from stakeholders We received responses from 27 stakeholder organisations including politicians, local businesses and campaign groups. These stakeholders generally provided a similar mix of supportive comments, suggestions and concerns as the wider respondents. Some stakeholders, particularly those representing cyclists, strongly opposed the proposals, stating that more infrastructure should be provided for cyclists.

A summary of the feedback we received from stakeholders can be found in Chapter 4.9.

Campaigns and petitions We received 94 template emails forwarded from the London Cycling Campaign (LCC) website which opposed the proposals, citing a number of reasons. These included safety concerns and a perceived prioritisation of motor traffic over walking and cycling.

We also received a letter and signed petition from the Stafford Road Action Committee (SRAC), requesting the reversal of 2011 road layout changes.

Please see Chapter 4.10 for more information about campaigns and petitions.

Conclusion and next steps Following careful consideration of consultation responses, we have identified some areas of the proposals which could be amended to improve project affordability, further improve the pedestrian environment and strengthen the cycling provision in support of the draft Mayor’s Transport Strategy and the Healthy Streets approach. Together with Croydon Council, we are continuing to work through the issues raised and will consider how best to respond to them by exploring the options available and testing their feasibility. We anticipate publishing a second report in summer 2018 that responds to the issues raised and will indicate how we propose to move forward with the project.

1. About the proposals

1.1 Introduction Working in partnership with Croydon Council, we have developed proposals for major changes to the road layout at Fiveways in Waddon, Croydon. Currently congestion is high, bus passengers frequently experience delays, and there is poor provision for cyclists and pedestrians.

The following text provides a detailed description of the proposals as presented at consultation.

1.2 Purpose Our proposals would make Fiveways junction simpler and increase capacity to accommodate the expected traffic growth arising from population and economic growth.

The project would also improve conditions for walking and cycling, with better cycle links between central Croydon and Sutton, and simpler, more direct pedestrian crossing movements and new public spaces. The proposals aim to make the streets more accessible and people-friendly, supporting the development of Waddon as a local centre.

The present road layout was not designed to handle the current levels of traffic, and with further growth expected in the London Borough of Croydon and more widely, we need to make changes to ensure the road network supports this growth.

The proposals aim to:

 Upgrade the public space and pedestrian environment throughout the Fiveways area and support Croydon Council’s aspiration to develop Waddon as a local centre  Provide enhanced cycling facilities to link with existing and proposed cycle routes into and out of Central Croydon  Improve pedestrian and cyclist access to Waddon station, and the wider public transport network  Increase traffic capacity along the A23 and A232 and reduce congestion, allowing for future growth  Improve journey times for road users using the A23 and A232 in the Fiveways area

1.3 Detailed description We published detailed proposals on our website at tfl.gov.uk/fiveways-croydon. Due to the geographical size of the project, we divided the scheme area into three sections, each with their own detailed explanations and maps. We provided detailed section-by-section illustrations and narrative of the proposals. Large scale plans can be viewed on the website, and examples of the letters and plans are shown in Appendix D.

The proposals we consulted on are described below.

A23 Purley Way, Waddon Station Bridge / A232 Croydon Road  Replacing the A23 (Purley Way) bridge over the railway with a new wider structure (and realigning it further to the west) to ease traffic congestion and provide cycle lanes. This would require acquisition of third party commercial property to the west of the existing bridge. Fiveways Corner, Waddon  Simplifying Fiveways Corner by realigning Denning Avenue to reduce the number of junction arms from five to four. This would require acquisition of third party residential property at Fiveways Corner  Providing signalised pedestrian and cycle crossings and cycle advanced stop lines on all arms of the junction  Creating a new public space and installing new cycle parking facilities A232 Epsom Road  Improving pedestrian access to Waddon Station by widening footways and improving crossing facilities  Introducing segregated ‘stepped track’ cycle lanes in both directions, removing parking bays and converting Epsom Road to two-way traffic from the junction with the A23 to Duppas Hill Road  Permitting the left-turn from the A23 into Epsom Road A232 Stafford Road  Introducing a new northbound bus lane on Stafford Road between Fiveways Corner and the junction with Epsom Road, and creating inset parking bays on Stafford Road to allow for safer cycling and bus lane widening  Banning the left turn from Stafford Road into Epsom Road

1.4 Road layout changes

A23 Purley Way

An artist’s impression of A23 Purley Way / Waddon Station bridge (looking south to north) As part of the scheme, we proposed to realign and widen Waddon Station road bridge. This proposal provides an opportunity to replace the bridge, which would otherwise require significant work to maintain by 2031. To enable these improvements it would be necessary to replace the existing bridge with a wider structure, which would be relocated west of the current alignment. This would mean that some property immediately to the west of the existing bridge would need to be acquired. Our proposals would:

 Increase the number of traffic lanes from two to three in each direction  Introduce two-metre wide cycle lanes in both directions on the A23 bridge, with segregation at junctions for left turns, improving cycling connections  Create footways with a minimum of two metre width on each side of the carriageway

An artist’s impression of junction of A232 Croydon Road with A23 Purley Way Epsom Road

An artist’s impression of Epsom Road (looking towards A23 Purley Way)  Opening up Epsom Road to two way traffic. This would remove A232 traffic from the junction at Fiveways Corner. The carriageway would be widened to the north side only  Introducing new 1.5 metre wide ‘stepped’ cycle lanes in both directions on Epsom Road to provide a new east-west cycle link from Croydon Road to Duppas Hill Road

 Removing the parking bays from Epsom Road to provide space for two- way traffic and new cycle lanes  Allowing southbound vehicles to turn left from the A23 (Purley Way) into Epsom Road and making access to the A232 more direct. This would reduce the amount of traffic using Stafford Road and reduces congestion at the Fiveways Corner junction Epsom Road / Stafford Road junction  Banning the left turn from Stafford Road into Epsom Road, providing a simpler junction with realigned pedestrian crossing facilities on the key desire line. This would bring the crossing closer to the station and make it easier for pedestrians to access Waddon Station  Improving journey times by allowing for more time for the green signal phase Stafford Road

Artist’s impression of Stafford Road (looking towards Fiveways Junction)  Introducing a new northbound bus lane on Stafford Road, operating from Monday to Saturday between 07.00 and 10.00, and 16.00 and 19.00. Cyclists, motorcyclists, and taxis would be able to use the bus lane  Relocating southbound bus stop ‘WB’, served by routes 154 and 157, approximately 60 metres north on Stafford Road, to a new position opposite Fernleigh Close  Changing 58 metres of parking bay on the northbound side and 76 metres on the southbound side of Stafford Road to be inset into the footway. This would allow cycles to pass parked cars whilst staying

within the bus lanes. Six metres of parking bay on the southbound side would be removed Fiveways Corner

An artist’s impression of Fiveways Corner (looking south to A23 Purley Way) To improve the junction for all users, we proposed to:

 Realign Denning Avenue to remove it from the Fiveways Corner junction, re-routing it to join the A23 opposite the retail park (entrance to Morrisons). This would reduce the number of arms on the junction from five to four, introducing a crossroads arrangement which would simplify the junction and improve road capacity. This would decrease the number of signal phases required at the junction, reducing waiting times for traffic on all approaches  Create a new, attractive public space for people to sit and rest, supporting Croydon Council’s aspirations for Waddon to have a local centre at Fiveways  Upgrade all pedestrian crossing facilities to provide signalised crossings at all arms around the junction. Crossings facilitating north-south cycle movements along the A23 would be upgraded to ‘toucan’ cycle friendly crossings  Provide new cycle facilities, including cycle parking, and Advanced Stop Lines

 Introduce a left turn lane on Stafford Road (southern arm) for northbound traffic for the A23 to improve capacity at the junction  Allow the right turn for southbound traffic on Stafford Road (northern arm) into the northbound A23 Purley Way

1.5 New and upgraded cycle facilities The scheme would provide for new and enhanced cycle facilities which link in with the existing local cycle network as well as creating a new east-west cycling route through the Fiveways Croydon area. The proposals would provide a safer environment for cycling by introducing the following changes:

 New 1.5 metre wide cycle lanes in both directions on Epsom Road, to provide a new east-west cycle link from Croydon Road to Duppas Hill Road. The cycle lanes would be ‘stepped’, meaning they would be at a height of approximately 75mm above the road level, and 75mm below the footway  New 2 metre wide cycle lanes in both directions on the A23 Purley Way bridge, with segregation at junctions for left turns. This would improve the connection for cyclists and remove the barrier to east-west cycle movements currently formed by the A23  Separate phases for northbound cyclists and left-turning traffic at the junction of A23 Purley Way with Croydon Road  New eastbound cycle lane on Croydon Road on the approach to the A23  New advanced stop lines at the junction of Stafford Road with Epsom Road and on Stafford Road at Fiveways Corner  Partially inset parking bays on both sides of Stafford Road, to allow cyclists to pass parked cars whilst staying within the bus lane. Stafford Road would form part of the new cycle link from Sutton to Croydon town centre  Shared pedestrian/cyclist signalised ‘toucan’ crossings at each of the signal-controlled junctions  New cycle parking facilities

1.6 Pedestrian and public space improvements The proposed public space and pedestrian improvements include:

 Creating new public spaces at Fiveways Corner and on the A23 (Purley Way) Waddon Station Bridge  Creating attractive places for pedestrians to sit and rest  Tree-planting and introducing new green spaces  Relocating the pedestrian crossing on Epsom Road from its junction with Duppas Hill Road to opposite the Waddon Hotel, to provide more direct access to Waddon Station  Introducing signalised pedestrian crossing facilities on A23 Purley Way junctions with A232 Croydon Road, and Epsom Road

 Signalised crossings on all arms of Fiveways Corner and more direct crossings We also looked at opportunities to make the following changes to the public spaces in the area:

 Localised improvements to the general appearance of Stafford Road and Epsom Road  Improving lighting, decluttering, and repaving where required Changes to parking and loading To deliver the proposed changes to the road layout, we would need to make the following changes to parking and loading:

 Removing the parking bays from Epsom Road to accommodate two-way traffic and new cycle lanes  Removing six metres of parking bay on the southbound side of Stafford Road and changing the remaining parking bays on both sides to be inset into the pavement Changes to bus services We proposed to change the location of two existing stops in Fiveways Croydon:

 Bus stop ‘WB’, served by routes 154 and 157, would be moved approximately 60 metres north on Stafford Road, to a new position opposite Fernleigh Close.  Bus stop ‘WD’, served by routes 119 and 663 would be moved to match the new alignment of Denning Avenue

1.7 Potential impacts of the scheme We cannot deliver all the benefits of the scheme by undertaking work only within the existing highway boundary. Some privately owned property would therefore need to be acquired to deliver the scheme.

We continue to talk to the owners of properties affected by the proposals and we will keep them informed of the progress of the scheme. Residents who are concerned about the potential impacts of the scheme on your property are invited to contact us.

What changes would there be to traffic flow? Our proposals would result in changes to journey times for road users. Most journey times for motorists and bus passengers are predicted to get shorter or remain similar to that experienced today, whilst a minority are predicted to get longer at busy times. Please follow the links below to see how different journey times may be affected:

Table of journey time impacts (PDF)

Explanatory note on journey time impacts (PDF)

What environmental changes would there be? The proposals would result in some environmental changes in the Fiveways area, as outlined below.

Air Quality We expect that the proposed changes would improve air quality in the Waddon area, by reducing traffic congestion, though there are some isolated instances where traffic flows are forecast to increase. To mitigate this impact, we would plant trees and plants where possible.

Noise We expect the proposals would have an overall slight negative impact on noise pollution, as a few more sites around Fiveways would be expected to experience an increase rather than a decrease in noise levels.

The existing noise level experienced by the majority of properties in the area where the A23 and A232 meet is between 60 and 75 decibels – a similar noise level to two people having a conversation, a shower running or vacuum cleaner being operated.

Of the few people living or working close to the A23 / A232 intersection who are predicted to experience an increase in noise levels, the majority are expected to experience between three to five decibel increases in noise.

A small number of properties will experience an increase above five decibels. We have been in discussions with the owners of these properties to agree suitable mitigation measures. We will continue these negotiations as we confirm the design and get an understanding of the final impact on these properties.

Community and built environment Our design team is working to produce a bridge design proposal which blends in and is as aesthetically pleasing as possible. We also propose planting trees alongside the bridge embankments. We are in discussion with residents and property owners to discuss the proposed changes to the bridge alignment and the road layout.

We initially planned to request an ‘Environmental Screening Opinion’ from Croydon Council’s Planning department in July 2017. The Council was expected to advise whether a full Environmental Impact Assessment and Statement was required. In Chapter 5 we explain why we didn’t request the

Environmental Screening Opinion as planned. The full Environmental Evaluation Report and supporting evidence will be made available on the website once it is published.

Tree planting and tree removal The proposed design requires the removal of approximately 50 trees and includes the planting of over 80 new street trees.

New rows of trees would also be planted on the proposed embankments along the A23 Purley Way over the railway line west of Waddon Station, and the row of six mature lime trees to the east of this section of the road would be retained based on the current design.

2. About the consultation

2.1 Purpose The objectives of the consultation were:

 To give stakeholders and the public easily-understood information about the proposals and allow them to respond  To understand the level of support for, or opposition to the change/s proposed  To understand any issues that might affect the proposal of which we were not previously aware  To understand concerns and objections  To allow respondents to suggest amendments to the scheme

2.2 Potential outcomes The potential outcomes of the consultation were:

 Following careful consideration of the consultation responses, we decide to proceed with the scheme as set out in the consultation  Following careful consideration of the consultation responses, we modify the proposals in response to issues raised and proceed with a revised scheme  Following careful consideration of the consultation responses, we decide not to proceed with the scheme Our conclusion and next steps are set out in Chapter 5.

2.3 Consultation history In partnership with Croydon Council, we have previously considered a number of possible design approaches to reduce congestion in the area and improve a number of issues which exist within the existing road layout.

In February 2015, we consulted on two shortlisted proposals to seek the views of the public, including local residents and stakeholders:

 Proposal 1 – A road, cycle and pedestrian bridge (elevated link road) connecting the A232 between Croydon Road and Duppas Hill Road  Proposal 2 – Widening the A23 where it crosses the railway at Waddon station, and widening the western end of Epsom Road to allow its conversion to two way traffic movements Full details of the initial consultation are available in the consultation report that was published in February 2015.

Following on from this first stage of consultation, the following considerations were taken into account when making a decision:

 The results of the consultation  Additional design and feasibility work to respond to issues raised  The benefits and disbenefits of each proposal, including additional private land requirement  The views of Croydon Council, noting the decision taken by the Croydon Council Cabinet on 14 December 2015 A decision was taken to take forward Proposal 2 as the preferred option for further design. In response to feedback received at the public consultation, we also decided to develop designs to update cycling facilities, simplify the junction operation at Fiveways Corner and modify the proposals for Epsom Road.

2.4 Who we consulted The consultation sought the views of residents, businesses, organisations and transport users in the area, along with road users who routinely use the A23 and A232 in Waddon, Croydon.

We also consulted stakeholders including councillors, Members of Parliament, London Assembly Members, Ward Councillors and other local interest groups.

A list of the key stakeholders we contacted is shown in Appendix S.

A list of meetings with stakeholders is shown in Chapter 2.8.7.

2.5 Dates and duration The consultation ran for ten weeks, opening on Monday 10 July and closing at the end of the day on Monday 18 September 2017. In normal circumstances, a public consultation on a scheme of this scale would usually run for a period of six weeks, however the consultation period for the Fiveways scheme was extended to ten weeks to allow sufficient time for interested parties to respond given that part of the consultation was running during the school summer holidays.

2.6 What we asked Respondents were asked two specific closed questions about the proposals and encouraged to provide comments on the illustrated plans in three open fields.

Respondents were not required to answer all questions, and were also able to respond by alternative methods such as by writing to our freepost address or emailing our consultations inbox.

The questions relating to the proposals were:

 To what extent do you support or oppose our overall proposals for Fiveways Croydon? (multiple choice)  What impact do you feel the proposals would have for walking, cycling, driving, bus users, and public space? (multiple choice)  Do you have any comments on our proposals for improvements at A23 Purley Way/Waddon Station Bridge?  Do you have any comments on our proposals for changes at Epsom Road and Stafford Road?  Do you have any comments on our proposals for changes at Fiveways Corner? We also asked three questions which sought information about respondents’ travel behaviour in the scheme area:

 For which reasons do you travel through the Fiveways area? (multiple choice)  How do you currently travel through Fiveways Croydon? (multiple choice)  At what times of the day do you travel through the Fiveways area? (multiple choice) Respondents were also asked to submit their name, email address and postcode, to indicate whether they were responding on behalf of an organisation and how they heard about the consultation. All questions were optional. We also asked additional questions for quality checking and equality monitoring purposes. A full list of the questions we asked in the online questionnaire and in printed form at the drop-in events is provided in Appendix C.

Other information, such as the respondent’s IP address and the date and time of responding, was recorded automatically. All data is held under conditions that conform to the requirements of the Data Protection Act 1998.

2.7 Methods of responding People were invited to respond to the consultation using a variety of methods:

 Accessing the online consultation and survey via the following website link: www.tfl.gov.uk/fiveways-croydon  Emailing us at [email protected]  By post to the TfL Freepost address (‘Freepost TfL Consultations’)

A telephone number was also provided for customers wishing to comment on any aspect of the consultation or request further information about the proposals.

2.8 Consultation materials and publicity 2.8.1 Website The consultation was published online. A dedicated web page explained the background to the proposal and detailed the proposed changes, including the detailed design drawings of the proposals. We invited people to respond by answering specific questions, with three questions relating to the separate map sections allowing for a free text area for respondents to comment on the proposals by section.

People were encouraged to respond by filling out the accompanying questionnaire.

A copy of the web-material is duplicated in Appendix M.

2.8.2 Letters and/or leaflets On 10 July 2017, we hand-delivered letters to a small number of residents of Wrangthorn Walk, Croydon Road, and residents of Bradley Court, Denning Avenue and Lynwood Gardens. These letters invited residents of these properties to private stakeholder meetings to brief them on the proposals and answer their concerns.

An example of these letters can be found in Appendix G. Details of the events can be found in Chapter 2.8.7.

On 12 July, A4 size letters with A3 size plans were delivered to 1,996 residential and business addresses within the immediate vicinity of the proposed scheme. A copy of the letter and attached plans can be seen in Appendix D.

On 17 July, A5 leaflets were distributed to 12,545 residential and business addresses in the wider area. A copy of the leaflet and a map showing the distribution area is shown in Appendix F.

2.8.3 Emails to members of the public On 11 July 2017 emails were sent to 148,586 commercial drivers and 26,093 registered Oyster users, drivers, and cyclists who had signed up to receive our marketing alerts.

A further email reminder was sent to 123,112 customers on 14 July 2017.

A copy of the email can be viewed in Appendix J.

2.8.4 Emails to stakeholders An email to stakeholders, including local businesses, organisations, community groups, and respondents to the first consultation was sent on 13 July 2017 inviting them to respond to the proposals. A further email was sent to stakeholders on the 25 August 2017. A copy of the stakeholder emails can be found in Appendix K.

Croydon Council also sent emails to its stakeholders and network of community contacts, inviting feedback on the proposals.

2.8.5 Press and media activity A press advert was placed on alternating weeks in local newspapers the Croydon Advertiser and the Croydon Guardian. Ten adverts were purchased, five in each newspaper, running on alternate weeks over the consultation period. A copy of the press advert is shown in Appendix L.

2.8.6 Public meetings, events and exhibitions In addition to meetings with stakeholders and interested parties, we held six public drop-in events which were open to all members of the public and staffed by TfL officers who had worked on the project. Croydon Council officers also attended these events to help answer any enquiries about the proposals.

Five events were held at Waddon Leisure Centre on Purley Way, Waddon to provide the best opportunity for people in the immediate area to view the plans and discuss the proposals with members of the project team.

A further event was held at St George’s Church Centre, Barrow Road, Waddon towards the end of the ten-week consultation period to provide an additional opportunity for the wider local community to view the plans and engage with the proposals.

A full list of public drop-in events held is as follows:

Waddon Leisure Centre, Purley Way, Waddon, CR0 4RG

Tuesday 18 July, 16:00 to 20:00

Thursday 20 July, 16:00 to 20:00

Saturday 29 July, 11:30 to 15:00

Saturday 12 August, 11:30 to 15:00

Thursday 7 September, 16:00 to 20:00

Saint George’s Church Centre, Barrow Road, Waddon, CR0 4EZ

Saturday 9 September, 12:00 to 16:00

2.8.7 Meetings with stakeholders We have been working closely with Croydon Council from the early stages of design development. Numerous meetings between officers and with ward councillors took place before the consultation to finalise the designs for the scheme, details of the consultation and schedule of events.

In addition to the public exhibitions we attended meetings with a number of key stakeholders to discuss the proposals specifically in relation to their areas of interest.

Some meetings with directly or indirectly affected residents and businesses took place before the consultation opened, but all public meetings with stakeholders took place during the consultation.

A list of these meetings is below.

Date Stakeholder / meeting 14 June 2017 Waddon Ward Councillors 23 June 2017 LB Sutton Briefing for residents of Wrangthorn Walk, Croydon 17 July 2017 Road, Lynwood Gardens 19 July 2017 Briefing for residents of Bradley Court 27 July 2017 Briefing at Marshalls Skoda 8 August 2017 Briefing at Porcelanosa 24 August 2017 Croydon Cycle Forum 6 September 2017 Croydon Mobility Forum 8 September 2017 Caroline Russell AM site meeting Croydon Council Streets, Environment and Homes 12 September 2017 Scrutiny Sub-Committee

2.9 Consultation Equalities Assessment We took steps to ensure that all groups in the community, such as elderly, disabled or faith organisations were made aware of the proposals, their potential impacts and how to respond to the consultation. Measures taken included:

 Identifying and emailing relevant stakeholders including but not limited to the British Dyslexia Association, Age UK London, Guide Dogs, Royal

National Institute for the Blind, Action on Hearing Loss, and Inclusion London, inviting them to respond to the consultation  Ensuring that the materials were written in plain English, and available on request in different formats (for example, Braille, large print and other languages)  Making sure that public events were held in accessible venues and at different times of the day, and that large scale materials (banners) were available for review  Making a consultation telephone number available for stakeholders  Attendance of and presentation to Croydon Council established Mobility Forum, during the consultation period  Considering how best to reach our target audiences and tailoring the methods of communication to their needs. For example, by providing hard copies of our online material for those not able to access our website

2.10 Analysis of consultation responses We commissioned Steer Davies Gleave (SDG) to analyse the consultation responses. All closed questions were reviewed and the results tabulated and reported.

All open questions, where respondents provided comments on the overall scheme or sections of it, were read and analysed in detail. Each individual comment was attributed with one or more codes according to the issues raised. This information was then analysed and tabulated.

Stakeholder responses were analysed in the same way as those from members of the public; their responses are included in the thematic coding of public responses as outlined below.

Where more than one response had been submitted from the same person or email address these responses were combined before the data was analysed.

Template responses generated by the LCC campaign website have not been included in this analysis. This is because respondents who gave feedback through the LCC’s template were not provided with access to the consultation information or encouraged to review the details of the proposals.

For further information of the LCC campaign please see Appendix P.

Consultation themes The code frames that were developed consist of a series of themes and within these more detailed comments. The general themes that emerged in response

to the three open questions and were used to analyse the responses were (in alphabetical order):

 Construction  Consultation  Environmental impacts  Local impacts  Negative comments about proposals for Section 1, 2 or 3  Positive comments about proposals for Section 1, 2 or 3  Provision for road user groups  Questions  Road layout  Safety  Suggestions  Traffic congestion Where respondents commented on a different section from the one that question referred to, for example, a comment relating to a detail in Section 3 noted in Section 1, this was captured using a separate theme.

To gain feedback on the scheme, respondents were asked two closed questions; one mandatory question asked their overall support and a second optional question asked their views on the impact of the scheme on different road users. Respondents were then asked three optional open questions regarding the three different illustrated sections of the scheme:

Section 1: A23 Purley Way / Waddon station bridge

Section 2: Epsom Road / Stafford Road

Section 3: Fiveways Corner

Respondents were then asked various questions about their travel habits through the scheme area and a set of standard demographic questions.

Stakeholder responses are included in the results of this chapter. Some questions in this chapter were multi-code, i.e. a respondent could choose more than one option. The analysis for these questions is presented as a percentage of the total number of respondents, rather than all responses given to that question.

3. About the respondents

3.1 Number of respondents We received 436 responses to the consultation, and once duplicate responses had been removed or consolidated this resulted in 431 responses from members of the public, stakeholders and interested parties.

Stakeholder responses are those submitted by individuals who identify themselves as representing political entities, organisations, businesses or campaign groups. Their responses are summarised in Section 4.9.

Respondents Total %

Public responses 404 94 Stakeholder responses 27 6 Total 431 100

3.2 How respondents heard about the consultation We asked respondents to indicate how they had heard about the consultation by selecting from a list of communications methods.

370 respondents gave an answer to this question. The results are shown in the table below.

How respondents heard about the consultation Total %

Received an email from TfL 156 36

Received an email or letter from Croydon Council 39 9

Read about in the press 32 8

Saw it on the TfL or Croydon website 30 7

Social media 30 7

Received a letter from TfL 27 6

Croydon Council magazine/bulletin 21 5

Word of mouth 18 4

Other (please specify) 11 3

Drop-in event 6 1

Not Answered 61 14

Total 431 100

19 respondents selected “Other” however, when their responses were analysed, eight of these respondents had specified communications that were in the list of available options. These answers were assigned to the relevant options.

Their responses were as follows:

 Three respondents read about it in the press  Three respondents received a letter/leaflet from TfL  One respondent saw it on the TfL or Croydon website  One respondent read about it on social media The remaining eleven respondents who specified that they heard about the consultation in other ways gave the following answers:

 Seven respondents received an email from an organisation other than TfL or Croydon Council. Four people received an email from Residents’ Associations, one received an email from their church, one received an email from London Cycling Campaign, and one received an email from Coulsdon and Purley Road User Forum  One respondent heard about the consultation on the radio  One respondent picked up a leaflet in a public space  Two respondents stated that they heard about the consultation through more than one source

3.3 Methods of responding The majority of respondents to the consultation chose to respond via the online questionnaire on the consultation website.

Methods of responding Total % Website 371 85 Email 49 12 Letter, or printed form 11 3 Total 431 100

3.4 Postcodes of respondents 334 respondents provided full or partial postcode data when responding. This data is shown plotted on a map in chapter 3.5.

Analysis of the postcode data reveals that the majority of respondents to the consultation are local residents (represented by the postal region CR0), or resident in neighbouring areas of the London boroughs of Croydon, and Sutton (such as postal code regions SM6, CR2).

Postcode Total % CR0 160 37 SM6 58 14 CR2 30 7 CR8 10 2 CR5 9 12 SM5 7 2 CR7 5 1 SE25 5 1 SW16 5 1 CR3 3 <1 SE1 3 <1 CR6 2 <1 SE19 2 <1 SE27 2 <1 SM13 2 <1 Other postcodes 31 7 (single response) No postcode 97 23 provided Total 431 100

3.5 Respondent type and location There were 431 responses received in total. The table below shows the breakdown of respondents who provided comments on the Fiveways Croydon scheme. 61 respondents did not answer this question or provide postcode data.

The data shows that 66 per cent were local residents, 13 per cent were commuters and 11 per cent employed locally. Respondents could tick more than one option, and percentage figures refer to the total number of responses.

300

250

200

150

100 Number ofrespondents 50

0 Not local Commuter but Local Business Employed Visitor to to the interested Other resident owner locally the area area in the scheme Total 285 23 46 35 58 27 8 % 66% 5% 11% 8% 13% 6% 2%

Most respondents to the consultation indicated that they live locally to the scheme area. Figure 1 shows respondents’ location across Greater London, while Figure 2 shows this at the scheme area.

Figure 1: Map showing respondent location across Greater London

Figure 2: Map showing respondent location near scheme area

4. Summary of all consultation responses Stakeholder responses are included in the results of this chapter. Some questions in this chapter were multi-code, i.e. a respondent could choose more than one option.

4.1 Overall support – Summary of responses to Question 1 We asked respondents to tell us whether they supported our proposals. 377 respondents (87 per cent) answered this question indicating their level of support for the proposals.

Question 1: To what extent do you support or oppose our overall proposals for Fiveways Croydon?

Response Count % Support 162 38 Support most elements 106 25 Neither support or oppose 19 4 Oppose most elements 32 7 Oppose 53 12 Not sure 5 1 Not answered 54 13 Total number of respondents 431 100

Respondents were generally in favour of the proposals, as shown in Figure 4. 63 per cent of respondents fully support or support most of the scheme, while 19 per cent oppose or oppose most elements of the scheme.

Figure 3: Overall support for Fiveways Croydon proposals

180

160

140

120

100

60 Number ofrespondents 40

0 Support Neither Oppose Not Support most support or most Oppose Not sure answered elements oppose elements Total 162 106 19 32 53 5 54 % 38% 25% 4% 7% 12% 1% 13%

Figure 4: Respondent support for the scheme by location (Greater London)

Figure 5: Respondent support for the scheme by location (local)

4.1.2 Support for overall proposals by respondent type The various respondent groups showed differing levels of support for the proposals. Figure 6 below shows that support is highest among business owners (47.8 per cent), local residents (43.2 per cent) and local employees (37 per cent). Visitors to the area were most opposed to the proposals (37 per cent).

Figure 6: Support for proposals by respondent type 100% 4% 9% 4% 90% 11% 19% 21%

80% 8% 22% 37% 24% 11% 6% 70% 14% 9% 7% 60% 28% 13% 17% 33% 50% 20% 31%

40% Not answered % % ofrespondents Not sure 30% 31% Oppose 48% Oppose most elements 20% 43% 37% 37% Neither support or oppose 31% Support most elements 10% Support 14%

Respondent Type

4.1.3 Support for overall proposals by mode of transport Overall support was analysed by the mode of transport that respondents said they currently use through the Fiveways Croydon area; this question was multi- code so respondents could choose private car, walk and bus, for example.

Support for the scheme was highest among private car drivers (42 per cent) and bus users (40 per cent). Motorcyclists and cyclists were generally more opposed to the proposals (27 per cent and 21 per cent respectively). It should be noted that both modes had relatively small sample sizes – 67 cyclists and 11 motorcyclists.

Figure 7: Overall support by mode of transport 100%

13% 15% 14% 90% 18% 27% 21% 8% 80% 9% 7% 5% 3% 10% 70% 7%

19% 5%

60% 27% 31% 33% 7% Not answered 50% 32% 35% Not sure 40% 15% Oppose

% % ofrespondents Oppose most elements 27% 30% Neither support or oppose Support most elements 20% 42% 40% 35% 34% Support 30% 10% 18%

Mode

4.2 Summary of responses to Question 2 We asked respondents to tell us what their view was on the impact of the proposals for different road users and on public space.

Question 2: Thinking about the overall scheme (Sections 1, 2 & 3), what impact do you feel the proposals would have for the following?

Bus Public Response Walking Driving Cycling travel space

Very positive 87 78 90 107 81

Mostly positive 136 120 131 120 130

No change 66 67 46 30 55

Mostly negative 25 24 35 18 25

Very negative 22 23 34 34 24

Not sure 9 19 11 16 13

No opinion 15 28 15 30 30

Not answered 71 72 69 76 73

Total number of 431 431 431 431 431 respondents

Figure 8 below shows analysis of the percentage share of respondents’ views on the impact of the proposals.

The modes with the highest proportion of ‘very positive’ impact ratings from respondents were cycling (25 per cent) followed by driving (21 per cent) and walking (20 per cent). However, driving and cycling both had the highest proportion of respondents thinking there will be a ‘very negative’ impact (8 per cent).

Figure 8: Views on impacts of the scheme on road users and public space expressed as a percentage share 100%

90% 16% 17% 16% 18% 17%

3% 3% 80% 2% 6% 3% 7% 7% 5% 4% 8% 4% 3% 70% 6% 5% 6% 8% Not answered 6% 8% 6% 4% 60% 15% No opinion 11% 7% 16% 13% Not sure 50% Very negative 40% 28% Mostly negative 32% 30% % % ofrespondents 30% No change 30% 28% Mostly positive 20% Very positive 25% 10% 20% 18% 21% 19%

0% Walking, Bus travel, Driving, Cycling, Public n=431 n=431 n=431 n=431 space, n=431

4.3 Summary of responses to Question 3 227 (53 per cent) of 431 respondents provided comments on the proposals for Section 1: A23 Purley Way. The table below shows the top ten most frequently raised issues in their responses. Detailed analysis of all open questions is recorded in Appendix B.

Ten most frequent comments relating to Section 1: A23 Purley Way Theme Comment Total

Provision for road user Support for dedicated provision for 40 groups cyclists across whole scheme, including north-south

Positive comments about General positive comment about the 36 proposals for Section 1 whole scheme, such as “Looks good!”, or “will be a great improvement”

Traffic congestion Reducing right-turn from Croydon Road 23 to one lane will cause congestion

Provision for road user Support for continuing cycle track south 20 groups of Epsom Road

Negative comments Private vehicles have been prioritised at 19 about proposals for the expense of other modes, eg: This Section 1 scheme will induce motor traffic”

Traffic congestion Proposals will not improve traffic flow 19

Safety Concern for cyclist safety when merging 18 with southbound traffic on A23 Purley Way

Traffic congestion Reducing Epsom Road to one lane will 17 cause congestion on Epsom Road

Traffic congestion Reducing retail park access to one lane 16 will cause congestion and increase waiting time

Traffic congestion Proposals will improve traffic flow 15

4.4 Summary of responses to Question 4 138 (32 per cent) of 431 respondents provided comments on the proposals for Section 2: Epsom Road and Stafford Road. The table below shows the top ten most frequently raised issues in their responses. Detailed analysis of all open questions is recorded in Appendix B.

Ten most frequent comments relating to Section 2: Epsom Road and Stafford Road Theme Comment Total

Positive comments about General positive comment about the 28 proposals for Section 2 whole scheme, such as “Good idea!”

Traffic congestion Concern regarding congestion tailing 18 eastward along Duppas Hill Road to flyover

Traffic congestion Proposals will not improve traffic flow 15

Provision for road user Additional measures needed along 11 groups Duppas Hill / Epsom Road east junction to ensure safety of cyclists (against left hook)

Provision for road user Additional measures needed along 10 groups Stafford Road to ensure safety of cyclists

Road layout Concern regarding access to Waddon 10 station due to banned turns into Epsom Road

Provision for road user Additional measures needed along 8 groups Epsom Road to ensure safety of cyclists

Provision for road user Cycle lanes should be fully segregated 8 groups

Provision for road user Proposals will improve conditions for 8 groups cyclists

Road layout Support for two-way traffic along Epsom 8 Road

4.5 Summary of responses to Question 5 193 of the 431 respondents provided comments on the proposals for Section 3: Fiveways Corner. The table below shows the top ten most frequently raised issues in their responses. Detailed analysis of all open questions is recorded in Appendix B.

Ten most frequent comments relating to Section 3: Fiveways Corner Theme Comment Total

Positive comments about General positive comment about the 52 proposals for Section 3 whole scheme

Traffic congestion Proposals will not improve traffic flow 26

Provision for road user Needs dedicated provision for cyclists 25 groups across scheme, including north-south

Road layout Oppose changes to Denning Avenue 16 e.g. reduced capacity, more junctions to cross

Consultation Information missing from consultation 12 materials making it difficult to comment

Negative comments General negative comment about the 12 about proposals for whole scheme Section 3

Environmental impacts Concern regarding placing seating / 11 public realm near busy junction e.g. air pollution

Negative comments Private vehicles have been prioritised at 10 about proposals for the expense of other modes Section 3

Road layout General concerns about the new 10 junction layout

Provision for road user Proposed solution fails to provide a 8 groups suitable environment for cyclists and pedestrians

4.6 Summary of responses to Question 6

Question 6: For which of the following reasons do you travel through the Fiveways area? We asked respondents to provide additional information about the reasons that they travelled through or in the scheme area. Respondents could choose any combination of answers.

Response Total

Commute for work 145

Study 10

Transport interchange (ie change buses or trains in the area) 68

Travel to/from home 202

Travel to/from education 30

For leisure/shopping 264

Don’t usually travel through the Fiveways area 15

Other 35

Total 769

4.7 Summary of responses to Question 7

Question 7: How do you currently travel through the Fiveways area? We asked respondents to provide additional information about the mode/s of transport that they currently use when travelling through, or in the scheme area. Respondents could choose any combination of answers.

Response Total Private car 291 Motorcycle 11 Walk 137 Cycle 67 Bus 161 Taxi 40 Other 11 Total 718

4.8 Summary of responses to Question 8

Question 8: At what times of the day do you travel through Fiveways Croydon? We asked respondents to provide additional information about the time/s of day that they currently travel through, or in the scheme area. Respondents could choose any combination of answers.

Response Total Morning 271 Afternoon 251 Evening 268 Night 130 Weekend 268 Total 1188

4.9 Summary of stakeholder responses We received 27 full responses to the consultation from a wide range of stakeholder organisations and interested parties.

This section provides summaries of the feedback we received from stakeholders. The full stakeholder responses are included in the statistical counts used for analysis purposes.

Local authorities & statutory bodies Streets, Environment and Homes Scrutiny Sub-Committee, Croydon Council The Streets, Environment and Homes Scrutiny Sub-Committee met on 12 September 2017 to consider the proposals for Fiveways. The agenda and minutes of this meeting can be read on the Croydon Council website.

The Committee welcomed the overall aims of the scheme and supported a number of elements of the proposal. The following recommendations were made:

 Amendments to the proposals should ensure needs of local residents, pedestrians and cyclists are taken into account;  The proposed cycle lanes on Epsom Road be reviewed to have both cycle lanes on the station side to improve cycle safety;  Reduce conflict between cyclists and pedestrians;  Consideration be given to how cyclists would travel around Waddon safely, especially young people  A dedicated cycle lane north/south be provided south of Epsom Road;

 Review possible additional land acquisition for segregated cycle lanes  Disability groups be approached to participate in the consultation to ensure the final plans are accessible to all. Government departments, parliamentary bodies and politicians Chris Philp MP, (Conservative) Croydon South Chris Philp MP welcomed plans to simplify the Fiveways junction and increase its capacity. He offered his support for key elements of the proposals such as widening the A23 at Waddon Station Bridge, making Epsom Road two-way, and realigning Denning Avenue to reduce the number of junction arms at Fiveways.

He was however concerned that the introduction of a north-bound bus lane on Stafford Road would reduce road capacity and asked whether it would be possible to retain parking in Epsom Road and the left-hand filter lane from the A23 northbound into Stafford Road.

Councillor Robert Canning (Labour), Councillor Joy Prince (Labour) and Councillor Andrew Pelling (Labour); Waddon Ward, Croydon Waddon Ward Councillors submitted a joint response which offered broad support for the proposals.

The councillors agreed that widening the A23 Purley Way by constructing a new bridge over the railway line to the west of the current bridge is the optimal approach to widening this stretch of road and welcomed the new proposals to improve the Fiveways junction. For the full response, please see Appendix R.

Councillors Canning, Pelling, and Prince requested that their following recommendations be considered:

 Mitigation for the small number of properties which will potentially see an increase in noise nuisance, visual intrusion or a reduction in air quality under these proposals. Soundproofing or planting trees and/or bushes to provide screening  New foliage along the footway on the eastern side of Purley Way to the south of Fiveways junction to mitigate air pollution from vehicles and resolve a local problem of vehicles parking on the footways  Concern regarding the impact of widening the Epsom Road on the five flats at 154 Epsom Road (opposite the Waddon Hotel)  New cycle lanes on Purley Way and along Epsom Road are welcomed, but cycle lanes on Purley Way should continue southbound from the junction with Epsom Road to Fiveways junction and further southbound to encourage more people to cycle to local destinations. Not implementing these proposals now as part of this scheme would be a missed opportunity

 Locating both of the Epsom Road cycle lanes on the northbound side of Epsom Road should be considered as a way to further improve cyclist safety  Access to Waddon station for motorists would be potentially problematic under the current proposals. A ‘kiss and ride’ drop-off area on Epsom Road or via the Waddon retail park to the north of the station would be potential solutions. A direct and fully accessible step-free entrance to the station platform from Purley Way is also desirable and TfL should encourage Network Rail to take advantage of the construction phase to deliver this  Reduction of the entry and exit road to the retail park to the north of Waddon railway station to one lane in each direction under the current proposals would cause additional congestion at this location and could be avoided by retaining two lanes when exiting this location on to Purley Way  Local residents have expressed concern around the loss of parking spaces on Stafford Road  A loading/unloading bay on Purley Way just to the south of Fiveways junction should be retained  Traffic light phasing at each and every junction in the scheme must be designed in a way that minimises congestion whilst making it safer for all road users, particularly vulnerable road users. This includes the new junction on Stafford Road and at the junction where Denning Avenue will now meet Purley Way  An east-west pedestrian crossing on the northbound side of the junction on Purley Way at the entrance to Morrison’s should be included in the final scheme, as local residents are likely to continue to cross at this location rather than walk to alternative crossings. This includes people who use bus stop SD and wish to cross Purley Way to visit Morrison’s or the other premises at this retail park  Siting a suitable pedestrian traffic island on Stafford Road close to the junction with Stafford Gardens would significantly assist pedestrians in crossing this road, particularly given that traffic is expected to become more free-flowing along this part of Stafford Road as part of TfL’s improvements at Fiveways junction. Councillor Sean Fitzsimons, Labour, Addiscombe Ward, Croydon Agreed with the overall aims of the scheme and made the following points:

 Would support safeguarding new access to Waddon Station  Supports the construction of a new bridge  Suggested that rather than demolishing the old bridge it could be used as a new green link like the New York hi-line  Concerned about the cycling facilities going south from Epsom Road area down to Fiveways and the risk posed to young cyclists  More extensive North/South cycle separation requested

 Consider purchasing a small section of the frontage of the Morrison site, which would create the space for additional separate cycling facilities Greater London Authority Caroline Pidgeon AM (Deputy Chair, London Assembly Transport Committee) Noted that the general comments she had received had been positive, but raised constituents’ requests that a pick-up or drop-off facility at Waddon Station should be provided in the design.

Steve O’Connell Assembly Member for Sutton and Croydon Welcomed the scheme and looked forward to its implementation but asked for the following elements of the design to be reconsidered:

 Cycle lanes on Epsom Road should be reviewed so that both cycle lanes are on the station side to improve cycle safety  There should be provision of a dedicated north/south cycle lane south of Epsom Road  A review of the acquisition of land from the Morrisions site should be undertaken, in order to provide for segregated cycle lanes Steve O’Connell also asked for further steps to be taken to consider the input of disability groups in the consultation so that accessibility is granted to all features in the final plans.

Accessibility Groups Wheels for Wellbeing Asked that plans be reworked with higher quality junction design throughout, separating cycling in time and space from traffic, and that bicycles should be treated as vehicles.

Opposed most elements of the proposals, and raised the following issues:

 Proposals don’t provide for inclusive cycling  The new cycle lanes on the bridge are welcome but fail to create useful links for all directions, and the idea of "ahead cyclists to merge with vehicles" on the A23 Waddon Station bridge (southbound) is dangerous  Cycle lanes not linked into a fuller north-south route especially to the south of Epsom Road  Cycling using toucan crossings on islands with multiple stages will be very inconvenient and likely impossible for many larger or wide forms of cycle  Cycle facilities on Epsom Road are welcome but the junctions at each end are disappointing (joining Epsom Road from Duppas Hill Road)

 Recessed parking bays on Stafford Road provide a bus lane and cycle sharing arrangement that appears less than ideal  The extended Denning Avenue link will create further delay for pedestrians in the area  Public realm improvements are unlikely to be particularly popular  Lack of clarity and explanation about the series of ‘toucan’ style crossings, which are not adequately represented in the consultation  No documentation or information about drop kerbs, orientations and widths of islands to aid assessment of inclusive cycling Transport and road user groups London Cycling Campaign (LCC) LCC submitted a detailed formal response to consultation on behalf of its members. Responses were also received from LCC regional groups in Sutton and Croydon and are these are represented separately below.

In addition to the formal response LCC created a campaign webpage and encouraged members to submit a response to consultation using this site. The campaign responses received are documented in the Appendix P.

LCC opposed the proposals for transforming Fiveways, Croydon, raising the following concerns:

 Proposals are designed with an increase in motor vehicle capacity, and contradicts the draft Mayor’s Transport Strategy  Would ensure this area remains a significantly hostile barrier to walking and cycling uptake for decades  The proposals fail to provide significant safety improvements for those currently cycling in the area, and fail to provide improvements to trigger any degree of likely mode switch from private motor vehicles  The scheme prioritises motor vehicle trips to local amenities over any possibility of walking or cycling to them  All cycle lanes should feature physically separate and protected space for cycling  Part-time bus lanes (Stafford Road) with inset parking bays, shared use pavements and staggered toucan-style crossings will not lead to increased levels of cycling or walking  The key junctions in this scheme retain unsafe and hostile movements for cyclists changing direction  Serious “hook” collision risks are retained throughout, with several likely Cycling Level of Service (CloS) “critical issues”  At the Croydon Road junction, there are no cycle facilities for those arriving from the northern section of the A23 Purley Way, no facilities for those exiting the Waddon Retail Park (a key amenity), no facilities for people turning into the retail park from the southern arm of the A23, and

a lack of appropriate facilities for those going ahead with ahead motor traffic on the A23. Ahead and right movements should be factored into the design and tracks could be extended north on the other side of the junction  At the Epsom Road/A23 junction going ahead, southbound, requires merging out of a cycle lane into fast-moving and/or congested traffic, crossing at least one lane of traffic. This is a clear “critical issue”  There are no appropriate cycle facilities south of the Epsom Road junction in either direction, and cyclists arriving on Epsom Road at the junction face a designed-in hook risk – likely another “critical issue”  The Duppas Hill Road/Epsom Road junction will also not be comfortable, particularly for those cycling to or from Epsom Road Get Sutton Cycling (LCC in Sutton) Get Sutton Cycling, the Sutton borough group of LCC did not support the proposals, and submitted the following response:

 Fiveways Corner, in the London Borough of Croydon, is located just 300 metres from the boundary with the London Borough of Sutton and changes made are likely to have consequences on the transport choices, and the trips made, by residents across Sutton  Proposals fail to fully deliver on the Healthy Streets approach  Focus on increasing the capacity for traffic while not providing capacity for movement by bicycle, contradict the main aspirations of the Mayor’s new draft Transport Strategy  Provide limited and partial improvements for cycling, which neither facilitate safe cycling along the dominant flows or recognise the potential for enabling cycling for local journeys  Proposals provide for more road space, without including high quality cycling infrastructure  There are no plans to provide comfortable and safe cycling movements through any arms of the Fiveways Junction. As a result, there are several likely Cycling Level of Service critical issues here. Advanced Stop Lines are not appropriate  Only painted lanes cycle lanes are proposed on the new Purley Way bridge over the railway, and cyclists on the southbound lane, not wishing to turn left into Epsom Road, are expected to merge with three lanes of general traffic in order to continue their journey south  On the widened section of Purley Way, between Epsom Road and Stafford Road, cycling infrastructure is not included in the plans  ‘Toucan’ cycle friendly crossings and shared-use pavements are not adequate  Although the carriageway width is to be increased on this section of the A23, the volume of traffic travelling southbound will actually decrease because eastbound traffic will be able to take advantage of the proposed two-way working on Epsom Road

 Acquire land currently used in the grounds of the Morrison’s store to provide protected space for cycling  The 2015 proposals provided dedicated cycling infrastructure on Stafford Road here, and it is not clear why the 2017 proposals have withdrawn this feature  Lack of provision for cycling between the two sections of Epsom Road at the intersection with Duppas Hill Road mean that this junction is still a barrier to cycle movement  Staggered pedestrian crossings will take far too long to navigate Croydon Cycling Campaign Croydon Cycling Campaign, the local branch of the London Cycling Campaign, did not support the proposals and responded with the following detailed points:

A23 Purley Way

 The plan to replace the bridge at Waddon station offers the opportunity to provide something special for people who are choosing to walk and cycle there.  Data provided by the Department for Transport traffic count surveys shows that while motor traffic levels have declined and stabilised at that point, levels of cycling are on the rise  The provision of segregated cycle lanes is therefore welcomed, but the failure to provide any segregated cycling beyond the bridge, down to Fiveways Corner itself, is unacceptable  There is clearly sufficient space to continue the segregated cycle lanes down to Fiveways junction and consideration should also be given to people cycling north over the new bridge  The proposal to build a cycle lane on the approach to the junction of Croydon Road with Purley Way, complimented by a separate traffic light phase to enable them to exit that junction, is welcomed, but the lack of ongoing connection to the existing Croydon Road cycle lane should be addressed Epsom Road

 Welcome plans to make it easier and safer to cycle from Croydon Road to Epsom Road but concerned at design for people making the trip in the opposite direction  A two-way segregated cycling lane should be provided on Epsom Road from its junction with the A23 Purley Way, by the Waddon railway bridge, down to the junction with Stafford Road, by the Waddon Hotel  The cycle lane and the pavement should be raised up in such a way that it is clear that pedestrians and cyclists have right of way at the entrance to the small car park

 Provide pedestrians and cyclists with a tiger crossing close to the junction of Epsom Road with Duppas Hill Road to enable the latter to access the two-way cycle lane Stafford Road

 Safe, segregated space for cycling can and should be provided along Stafford Road  The northern end of Stafford Road, by the Waddon Hotel, should be designed to enable cyclists to turn left onto Epsom Road, both to proceed to the station, and also to access the new pedestrian and cycle crossing linking the Waddon Hotel with Epsom Road Fiveways Corner

 The plans for Fiveways Corner are inadequate and leave people who want to cycle in danger  Segregated cycle lanes must be provided to enable people to cycle safely to and through the junctions at Fiveways Corner The same safety requirements for cycling must be applied to the new junction of Denning Avenue with Stafford Road Coulsdon & Purley Road User Forum Submitted a detailed response to the consultation along with alternative suggestions for the design of the scheme. The following key issues and suggestions were raised:

 Fiveways junction design is needlessly complicated and not very efficient  Cycle provision far exceeds likely demand, leading to wasted space and needless delays to motor vehicles  Important to provide cycle detection at signals, so cycle phases only operate when needed.  Concern over provision of a single lane for right turn from A232 Croydon Road onto new A23 bridge - potential long queues. A single lane will mean more green time needed  Pedestrians have further to walk on some proposed movements.  The old bridge structure should be used for walking / cycling route  Concern over very short length of lanes in Epsom Road at Purley Way - may lead to long queues not clearing, will mean long green for this flow impeding other flows  No need for controlled crossing of left turn from Epsom Road into Purley Way  Bus stop WO blocks traffic - currently room for 3 lanes eastbound and to pass bus westbound - shorter queuing space to bus stop  Current turns left in and right out of Croydon Road are sharp for large HGV - new junction makes these tighter still

 Confusion over northbound cycle route and how to access central advanced cycle lane. Suggest it would be better to route cyclists both ways over old bridge and use a shared use footway, rather than dedicated cycle lanes  Concern over lack of queuing space into Epsom Road from Croydon Flyover. This will likely to lead to queues blocking back and obstructing free flow into Stafford Road.  New bus lane in Stafford Road is not needed, and may lead to excessive queuing blocking back to Fiveways  Loss of 2 lanes from Stafford Road at Epsom Road poor design choice – and will lead to needless congestion  Old bus lane should be removed - causes needless delay, notably to traffic turning left onto Purley Way - model shows capacity wasted due to length of 2 lanes too short.  Wasted road space for cycle lanes on Epsom Road - should use space for parking - station drop-off, or extra traffic lanes, possibly tidal use  This junction makes provision for minuscule numbers of cyclists at the expense of heavy flows of motor traffic  Concerned over how little benefit delivered to motor traffic - and big loss for Denning Avenue  Key need is short term parking for small shops, not huge open space of little value  Consider one way service road along current road lie left from Denning Avenue into Purley Way - 2 lanes with one for parking Living Streets Living Streets raised concerns about increased noise and the need for visual screening. Living Streets welcome increased footway width and creation of public space but cautioned that dwelling areas will need to be screened fully from traffic, both visually and aurally. This could be trees, hedging or artificial screening.

They also raised the following concerns and recommendations in their response:

 The junction of the A23 Purley Way with Epsom Road would require pedestrians to make a three stage crossing in order to cross Epsom Road. This is an unreasonable amount of stages for what is a relatively quiet and narrow road in the area  This should ideally be a single stage crossing 5m or so further east along Epsom Road where it is narrower, covering Epsom Road and the left slip to the A23  Junction of Epsom Rd and Duppas Hill Rd proposals also introduce an additional crossing stage for pedestrians, creating the requirement for a three-stage crossing for pedestrians. This should again be one single

stage crossing taking in the footway that allows access to the Waddon Hotel  Strongly opposed the proposals to inset parking bays in Stafford Road as this would compromise the safety of all road users by compromising footway space for pedestrians and expose cyclists to increased risk of car-dooring  Vehicles could also encroach beyond the bays, blocking the entire footway - this will be costly to police and difficult to penalise;  There is a large area of unusable green space further south along Stafford Road which could this be converted to parking bays to replace those lost on Stafford Road  Where multi-stage pedestrian crossings are required, they should be aligned as closely as possible to prevent pedestrians having to travel long distances along central refuges  A diagonal 'all green' phase crossing would benefit pedestrians wishing to cross from residential areas and the new public space to Morrisons and beyond  Signal phase timings should be adjusted to allow for more efficient pedestrian crossings, especially where multiple stages are required. The wait is currently too long at all arms and will encourage jaywalking thereby compromising safety London TravelWatch London TravelWatch said:

 The benefits of increasing road capacity would be short-term and not sustained, as with other comparable schemes of this kind  Two-way operation along Epsom Road would benefit general traffic and people cycling by shortening travel distances. Consideration should also be given to providing bus services that serve Waddon station  ASLs should be introduced at all the signalised junction stop lines  Tightening of junction radii is welcome  The addition of street trees would improve the look and feel of the streets  The removal of parking on the TLRN at Stafford Road would improve the pedestrian environment  Left turn slip roads such as at Epsom Road junction with A23 Purley Way will make cycling difficult and should be removed Business groups B & W Motor Company Supported the proposed changes.

Croydon Limited Partnership CLP Supported the proposals and stated that a large proportion of customers are expected to use the Fiveways junction to access the planned shopping centre and residential properties in Croydon.

CLP noted that the current Fiveways junction is congested at peak times and welcomed improvements to the junction layout to provide more capacity to accommodate expected traffic growth, along with new and enhanced cycle and pedestrian facilities and public spaces.

CLP stated that the proposed scheme is a key component of Croydon’s five- year regeneration plan and hoped that the proposed changes could take place in conjunction with the target opening date of the opening of the Westfield Centre in Autumn 2022.

Businesses, employers and venues Porcelanosa (c/o Farrer & Co LLP) Strongly opposed to the proposals in their current form because of the potentially heavy impact on their business, which would be required to provide space for the new bridge and the resulting changed alignment of the A23.

Morrison’s (via Odyssey Consultants) Supported the principle of improvements to the Fiveways junction and anticipated that their own improvements to the access to the Morrison’s site at Waddon could be made without undermining the proposals.

Volkswagen Group United Kingdom (via Colliers) Volkswagen Group United Kingdom lease property on Croydon Road, adjacent to Purley Way, to the Marshalls Skoda dealership that operate it as a franchise for the distribution of their cars.

Volkswagen Group United Kingdom expressed concern about the proposed scheme resulting in the loss of this property, but noted that they would work with TfL to seek suitable alternative premises, if required.

CleanSafe Services (UK) Ltd Supported the proposals but raised concern about the impact on their business during construction.

Richard Russell Supported the proposals.

Waddon Clinic Said that the proposals would increase traffic congestion.

The Builder Training Centre Ltd The Builder Training Centre Ltd (BTC) agreed that congestion in Waddon needs addressing, but were concerned about the impacts of the current proposals on their business, both during construction and in the longer term.

They rely on articulated lorries carrying building materials being able to access their premises on a regular basis, as well as students attending courses being able to access their sites in Epsom Road and Stafford Road.

BTC were extremely concerned that the proposed removal of the left turn from Stafford Road into Epsom Road, and no right turn for northbound traffic on Purley Way into Epsom Road would make it very difficult for anybody to get to Waddon Station without having to significantly go out of their way.

BTC suggested alternative ways of routing traffic be considered such as a roundabout in front of the Waddon Pub.

They also raised concerns at the potential disruption that the construction work would have to their business generally, both in access to their site and parking spaces and their ability to run the business during construction.

Abaco UK Did not support the scheme and stated that the proposals did not do enough to make the area safer for people cycling.

Aable Electrical Ltd Supported the proposals, but raised concern about possible increased congestion on Stafford Road due to the new northbound bus lane.

Simple Book-keeping Ltd Supported the proposed changes.

Cbusinessonline Supported the proposed changes.

Local interest groups Stafford Road Action Committee (SRAC) SRAC submitted a detailed response to the consultation signed by 22 signatories.

SRAC’s response, including a copy of the signed petition can be found in Appendix Q, however, a summary of their response to consultation is as follows:

 SRAC were opposed to the realignment of Denning Avenue, as they believed that this will cause further congestion due to the short design of the link created, and the additional crossroads design  This design will lead to an increase in harmful vehicle emissions in the area

 The introduction of the northbound bus lane on Stafford Road is welcomed as an aid to reduce speeding, but proposals to remove or change the parking bays are strongly opposed, as are any proposed changes to the bus stop locations  SRAC support the widening of the A23 at Waddon Station Bridge, and welcome the proposals for additional signalised crossings throughout the Fiveways area  Changes to the alignment of Stafford Road which were made in 2011 should be reverted as soon as possible, as they have resulted in traffic congestion along Stafford Road towards the junction of Fiveways  Alternative routes for cycling in the area should be considered. Cycling on the footways is a problem Croydon Transport Focus Responded with the following feedback:

 Bus users may benefit from an reduction in vehicle queuing time on the approaches to the junctions, but raised concerns that the only bus- specific new element within the proposals is the proposed northbound bus lane in Stafford Road  The revised proposals lack dedicated bus priority measures on west/east bus routes from Stafford Road and from Croydon Road towards Central Croydon.  Improvements in traffic throughput at the Fiveways and Croydon Road/Epsom Road junctions is likely to be quickly absorbed by rat running motor traffic reverting to the main roads  The proposals for cyclists place cyclists in amongst heavy traffic at key points within the junctions rather than finding ways for cyclists to completely avoid these junctions. Therefore little uptake by cyclists can be expected  CTF also stated that the proposal misses a major opportunity to improve pedestrian and cycle access to Waddon Railway Station that could be facilitated by the replacement of the existing A23 bridge  The proposed widening of the road bridge from four traffic lanes to six will both increase the potential delay to pedestrians and also greatly increase their exposure to pollution. The proposal increases the number of crossing stages to be navigated  CTF suggested an alternative design to increase the span of the bridge to allow ground–level shared use pedestrian/cycle paths to be provided east-west underneath  Step-free access to Waddon Station should be provided

4.10 Petitions and campaigns We do not aggregate petition signatures or templated campaign responses with consultation responses. Petition signatures and templated campaign comments are submitted in response to information and arguments put forward by a

campaigner or petitioner, whereas consultation responses are, to our knowledge, submitted in response to consultation materials.

4.10.1 Petition submitted by Stafford Road Action Committee (SRAC) We received a petition of 22 names and a detailed covering letter from the Stafford Road Action Committee. The primary purpose of the petition was to request the restoration of the road layout on Stafford Road to revert changes that were made in 2011 in a ‘realignment’ scheme.

Additional comments were provided in response to the consultation proposals, and all comments in the petition were considered as a formal response to consultation (see section above).

A copy of the petition and the letter submitted is included in Appendix Q, with personal details redacted for data protection purposes.

4.10.2 Campaign organised by London Cycling Campaign Between 15 September and 18 September 2017 we received a total of 92 emails generated by responses to an online campaign organised by London Cycling Campaign. The campaign did not refer respondents to the details of the proposals on the TfL website or to respond via the online questionnaire but instead encouraged users to submit a standard template response and survey hosted by LCC. A screenshot of the campaign website can be viewed in Appendix P.

The full text of the template email response is as follows:

Dear Transport for London,

I oppose your proposals for Fiveways in Croydon. They’ll be bad for walking and cycling. The only winner is motor traffic, which demonstrates a complete lack of regard for the air pollution, congestion and inactivity crises facing London. These are all issues the Mayor has set ambitious targets on in his Transport Strategy.

These ambitions must be reflected in all new TfL and borough schemes. Instead, these current proposals would lock in motor traffic dominance for decades, and ensure the junctions remain major barriers to walking and cycling for years to come in Croydon – stopping schoolkids, leisure centre users, shoppers and residents from getting around in anything other than cars.

I want junctions that don’t risk collisions for those cycling, and protected space for cycling throughout – stepped tracks or kerbed segregation, not painted lanes.

Specifically on the A23 Purley Way/ Waddon Station Bridge, more physically protected cycle tracks north of Croydon Road and south of Epsom Road are vital - painted cycle lanes are unacceptable, and do not enable all ages and ability cycling. Additionally, cycle movements northbound on the A23 at Croydon Road and particularly southbound at the Epsom Road junction need to be included.

On the proposed changes at Epsom Road and Stafford Road, expecting cyclists to share part-time bus lanes with car parking, motorcycles and taxis is not OK. Neither is the complex junction with Duppas Hill Road coming to and from Epsom Road.

With regards to the proposals for changes at Fiveways Corner, this junction needs to go back to the drawing board. It's covered in hook risks - putting cyclists at danger of turning vehicles. It also has nothing for people cycling – despite being site of several potential cycling journey destinations, such as a new school, many retail stores and a leisure centre.

Figure 9: Map of LCC campaign respondents’ location (wider area)

Figure 10: Map of LCC campaign respondents’ location (London area)

4.11 Summary of comments from events We held five drop-in events about the proposals, which were attended by approximately 200 people. The main issues or themes to emerge from these events are detailed below.

Support  Support for the Fiveways scheme  Strong support for two right turn lanes from A232 Croydon Road onto the A23 Purley Way (centre lane being ahead/right) Concerns  Comments about the banning of the left turn from Stafford Road into Epsom Road, not supported  Concerns over potential anti-social behaviour in new green spaces and triangle around Fiveways  Concern that people on Stafford Road and approaching from Duppas Hill Road would not be able to access the station by car  Questions about construction and potential disruption  Concerns regarding the land requirements of the scheme, particularly concern for residents of Bradley Court

 Left turn slip from A23 northbound to Stafford Road westbound - questions about what HGV's will do without this facility  Questions about 119 bus route along Denning Avenue. This was very important for a number of elderly people in that area  Concern over cycle lane safety on the bridge  Concerns regarding drop off and pick up at Waddon station  Questions about improved access to the National Rail Station

4.12 Comments on the consultation We asked respondents to let us know what they thought about the quality of the consultation, and to give us feedback about the information presented and the consultation materials used.

333 (77 per cent) respondents were satisfied with the quality of the consultation and materials and considered the consultation quality to be ‘Very good’, ‘Good’, or ‘Acceptable’.

29 (7 per cent) respondents said that the quality of the consultation was either ‘Poor’ or ‘Very Poor’.

69 (16 per cent) respondents did not answer this question.

What do you think about the quality of this consultation Total % (for example, the information we have provided, any printed material you have received, any maps or plans, the website and questionnaire etc.)? Very good 138 32 Good 120 28 Acceptable 75 17 Poor 22 5 Very poor 7 2 Not answered 69 16 Total 431 100

65 respondents (15 per cent) provided comments on the quality of the consultation and associated materials. Some respondents commented on more than one aspect of the consultation in their feedback. These comments have been analysed and a summary of the comments is listed below:

 Four (1 per cent) respondents commented that they believed that the consultation would not make a difference, or expressed their belief that a decision had already been made  Seven (2 per cent) respondents stated that they found some element of the consultation material to be misleading or unclear

 20 (5 per cent) respondents used this section to comment again on the proposals  Twelve (3 per cent) respondents stated that the consultation materials should have included additional information, or that information was not presented which would have informed their feedback. Examples of this include information on how the proposals would affect roads outside of the scheme area  Three respondents (<1 per cent) commented on the timing of the consultation. One respondent was critical of the decision to hold the consultation during the school summer holidays, one respondent praised the consultation being held so far ahead of proposed construction dates, and one respondent was dissatisfied with the time elapsed since the first consultation in 2015  Twelve (3 per cent) respondents provided positive comments on the consultation materials such as “very clear”, or “good visualisations”  Two respondents (<1 per cent) provided feedback which was critical of the consultation format. Both respondents left comments that they wanted the opportunity to make general comments  Five (1 per cent) respondents commented that more should have been done to make residents aware of the consultation. Comments included concern that they had not received a letter, and concern that more should have been done to engage residents in their area in the consultation  Three (<1 per cent) respondents made positive comments relating to the drop-in events  Two (<1 per cent) respondents made comments which were critical of the drop-in events  Four (1 per cent) respondents made suggestions for additional materials or media which they believe would have aided understanding of the scheme

5. Conclusion and next steps The recent consultation has been a valuable exercise in understanding views on our detailed proposals for Fiveways Croydon.

We decided early in the public consultation that it was not appropriate to submit for an Environmental Screening Opinion from Croydon Council’s Planning Department in July 2017, as we anticipated that the design would evolve following feedback from the public. We now intend to submit for environmental screening later this year.

Following careful consideration of consultation responses, we have identified some areas of the proposals which could be amended to improve project affordability, further improve the pedestrian environment and strengthen the cycling provision in support of the draft Mayor’s Transport Strategy and the Healthy Streets approach. Together with Croydon Council, we are continuing to work through the issues raised and will consider how best to respond to them by exploring the options available and testing their feasibility. We anticipate publishing a second report in summer 2018 that responds to the issues raised and will indicate how we propose to move forward with the project. We are grateful to all those who took the time to give their views about the proposals.

Appendices

Appendix A: All comments by frequency Comment Total General positive comment about the whole scheme 116

Support for dedicated provision for cyclists across whole scheme, including north-south / Needs dedicated provision for cyclists across 65 whole scheme, including north-south Proposals will not improve traffic flow 60 Private vehicles have been prioritised at the expense of other modes 34 Reducing right-turn from Croydon Road to one lane will cause 23 congestion Concern regarding congestion tailing eastward along Duppas Hill 21 Road (to flyover) Reducing Epsom Road to one lane will cause congestion on Epsom 20 Road Support for continuing cycle track south of Epsom Road 20 Concern regarding access to Waddon station due to banned turns 19 into Epsom Road General negative comment about the whole scheme 19 Concern for cyclist safety when merging with southbound traffic on 18 A23 Purley Way Concern regarding disruption and congestion from construction 18 Proposals will improve traffic flow 17 Oppose changes to Denning Avenue e.g. reduced capacity, more 16 junctions to cross Proposals will improve conditions for pedestrians 16 Reducing retail park access to one lane will cause congestion and 16 increase waiting time Information missing from consultation materials making it difficult to 15 comment / insufficient information provided Preferred Proposal 1 from Stage 1 consultation - flyover to Duppas 15 Hill Road Support for two-way Epsom Road 15 Proposals will improve conditions for cyclists 14 Support new, wider bridge for A23 Purley Way over railway 14 Additional measures needed along Duppas Hill / Epsom Road east 11 junction to ensure safety of cyclists (against left hook) Concern regarding increased local air pollution across the whole 11

Comment Total scheme Concern regarding loss of green space / trees across the whole 11 scheme Concern regarding placing seating / public realm near busy junction 11 e.g. air pollution Remove cycle provision as cyclists shouldn't be encouraged to use 11 the scheme area Additional measures needed along Stafford Road to ensure safety of 10 cyclists Better cyclist provision needed at junctions across the whole scheme 10 / Better provision needed for cyclists across the whole scheme General concerns about the new junction layout / arrangements e.g. 10 increased congestion, blocking traffic, awkward manoeuvres Proposals go against Mayor's Transport Strategy goal of promoting 10 walking and cycling Concern regarding conflict between northbound cyclists and left- 9 turning vehicles at A232 / A23 Purley Way junction Lack of parking provision / Will increase pressure on parking for local 9 residents / Concern regarding reduction in car parking Oppose cycling facilities - should be more space for motorists 9 Additional measures needed along Epsom Road to ensure safety of 8 cyclists Additional measures needed to improve pedestrian environment and 8 safety Cycle lanes should be fully segregated 8 Proposed solution fails to provide a suitable environment for cyclists 8 and pedestrians Additional measures needed south of Epsom Road along A23 Purley 7 Way to ensure safety of cyclists Careful consideration of traffic light phasing required to avoid 7 congestion Concern that road layout will make it less safe for cyclists 7 Concerns about changes to existing bus services and stops 7 Oppose compulsory purchase of residential properties / Objection to properties being knocked down on Denning Avenue to 7 accommodate proposed junction alignment Proposals should include public realm / green space improvements 7 Suggest north access to Waddon station (from retail park) 7 Support for A23 Purley Way north-south flyover 7 Traffic lights cause current congestion so adding more will make the 7 situation worse Dedicated bus lane not required along Stafford Road 6

Comment Total A23 should be a flyover / underpass 5 Concern regarding congestion tailing westwards along Epsom Road 5 Concern regarding pick up and drop off at Waddon station as 5 parking bays on Epsom Road removed Concern regarding traffic impacts if Stafford Road is reduced to one 5 lane Fiveways should be replaced with a roundabout / roundabout with 5 traffic signals Oppose Porcelanosa compulsory purchase / Oppose widening of Waddon rail bridge as it will involve compulsory purchase of 5 commercial premises to the west Support for advanced stop lines at all junctions 5 Support for bus lanes 5 Support for more direct pedestrian crossings across the whole 5 scheme The flow from Wallington (Denning Avenue) will be worse as there is a reduction in road space for the crossing the junction (to Stafford 5 Road) Close the Morrisons junction with the A23 and provide entry via a 4 junction on Stafford Road Concern about sharp turn from Purley Way northbound onto Stafford 4 Road south-westbound Concern parking inlets will block bus lanes 4 Concern regarding A23 Purley Way narrowing to two lanes south of 4 Epsom Road Concern regarding noise pollution across the whole scheme 4 Concern that parking inlets will cause risk to cyclists 4 Duppas Hill, Epsom Road and Stafford Road junction requires a cyclist only right turn signal phase from Epsom Road eastern 4 approach Ensure adequate signage to ensure safe usage by all users 4 Ensure left filter lane from Croydon Road to A23 Purley Way has 4 clear access and is wide enough for buses / large vehicles Excessive focus on cycling 4 Oppose straight on lane from Croydon Road to Waddon retail park 4 as few vehicles make this movement Pedestrian crossing at Epsom Road, Stafford Road and Duppas Hill 4 should be direct Pedestrian light phasing shouldn't cause pedestrians to wait too long 4 Proposals are a waste of money 4 Proposed solution prioritises cyclists / pedestrians over motorised 4

Comment Total traffic Support increase in road space for vehicles 4 Widen Stafford Road at the Fiveways junction 4 Ban traffic from turning right into A23 Purley Way from north- 3 eastbound Stafford Road Concern about the lack of yellow box junctions to stop drivers 3 blocking flow Concern for residents who will be displaced by the works 3 Concern moving bus stop WB will reduce its accessibility, especially 3 for people of restricted mobility Concern regarding conflict between southbound, right-turning cyclists from Croydon Road on to A23 Purley Way and straight- 3 ahead vehicles into Waddon retail park Concern regarding potential conflict between westbound cyclists on 3 Epsom Road and vehicles using left-turn slip road Concern regarding Waddon bridge moving nearer residential 3 properties / Oppose eyesore from widened Waddon Bridge Concern that borough wide 20mph will displace additional traffic onto 3 scheme roads Concern that left-turn slip roads pose danger to cyclists 3 Consideration needs to be given to the safety of children 3 Multi-stage crossings should be aligned as closely as possible 3 Oppose banned left-turn from Stafford Road into Epsom Road / Makes it difficult for residents to turn right out of Fernleigh Close 3 onto Stafford Road Oppose layout changes at Duppas Hill and Epsom Road junction 3 Pedestrian volumes in this area do not require wide footways 3 Pedestrians should be protected from noise and pollution by screens 3 Proposed solution looks more confusing / complicated than current 3 situation Request for improved pedestrian crossing of Waddon rail bridge or 3 separate pedestrian crossing to Waddon station Should encourage wider regeneration by removing older buildings 3 Suggest 'kiss and ride' parking inlets to allow drop off and collection 3 at Waddon station Support changes to Denning Avenue 3 Support for improved bus lanes / on Stafford Road 3 Support for improved public realm proposals 3 Support for reduction to one lane at Stafford Road leading to Duppas 3 Hill Bus lanes should be operational from 7am until 10pm 2 Bus lanes should be operational only in peak times 2

Comment Total Bus stop WQ is too close to Croydon Road / A23 Purley Way 2 junction Close Epsom Road to traffic entering from Duppas Hill as queuing 2 traffic causes congestion Concern over congestion tailing northwards along A23 Purley Way 2 as a result of new, short Denning Avenue link Concern regarding banned left-turn from Stafford Road to Epsom 2 Road Concern regarding congestion caused by bus stops at Morrisons 2 (stop NN / SD) Concern regarding impact on local residents living adjacent to 2 Epsom and Stafford Road Concern regarding length of consultation process 2 Concern regarding pedestrian safety at peak times near Waddon 2 station Concern regarding west-east rat running on Waddon Road / Abbey 2 Road Concerns about negative impacts on the Wandle River 2 Concerns about noise pollution and mitigation measures 2 Cycle lanes should be extended to Croydon town centre 2 Ensure disabled groups are engaged with 2 Only support proposals if they improve traffic flow 2 Oppose installation of benches as will encourage anti-social 2 behaviour Oppose installation of benches next to a busy / polluted road 2 Oppose widening of Epsom Road, prioritise active modes 2 Pedestrian crossings required along Stafford Street to accompany 2 bus stops Propose a major scheme to remove Fiveways and replace with 2 major east-west and north-south routes Proposed solution does nothing to promote public transport use 2 Proposed solution only caters for North / South traffic flows 2 Proposed solution results in cyclists needing to cross more lanes of 2 traffic Provide a more direct route for pedestrians near Wrangthorn Walk 2 Request for the X26 to stop in the vicinity 2 Request to remove two-way cycle track on Croydon Road as unsafe 2 for cyclists Suggest alternative access to Waddon retail park 2 Suggest cycle track on Epsom Road should be two-way on station 2 (north) side of road

Comment Total Suggest improved cycling facilities in the surrounding area, e.g. to 2 East Croydon and Wallington Suggest removal of left-turn from Epsom Road on to A23 Purley 2 Way Suggest reviewing CPO of Morrisons land to accommodate 2 segregated cycle tracks Suggest using old Waddon bridge as a pedestrian / cyclist route 2 Support changes / improvements to existing bus services and 2 infrastructure Support clearer road markings proposed 2 Support for improved vehicle access to Morrisons 2 Support for more direct pedestrian crossing of Duppas Hill Road 2 Support for right-turn only lane into Waddon retail park from 2 northbound A23 Purley Way Traffic issues are related to the A23 / A232 junction rather than 2 Fiveways Widen Denning Avenue at its junction with Stafford Road 2 Will residents losing their homes be properly compensated? 2 Better pedestrian access to Waddon station required 1 Bus lanes should be operational 24 hours a day 1 Bus stop NN should be moved further north 1 Bus stop pull in bays required to help flow for motorists and cyclists 1 Bus stop WB will add to congestion at Stafford Road approach to 1 Fiveways junction Change in road layout will encourage traffic towards Purley and 1 Coulsdon Concern about the removal of the right turn from the A23 into Epsom 1 Road Concern increased traffic on A23 Purley Way will adversely effect 1 bus routes 410, 407 and 463 Concern regarding access to Duppas Hill Road from adjoining minor 1 roads Concern regarding closure of access to Waddon station during 1 construction Concern regarding congestion along A23 Purley Way preventing 1 right-turn from Epsom Road Concern regarding congestion along Denning Avenue from traffic 1 queuing for A23 northbound turn Concern regarding congestion and rat running along Mill Lane and 1 Waddon Road Concern regarding disruption to local business during construction 1 Concern regarding disruption to pedestrians during construction 1

Comment Total Concern regarding disruption to vehicles during construction 1 Concern regarding expense of compulsory purchase 1 Concern regarding impact on congestion further north at Waddon 1 Road junction Concern regarding increased noise and pollution for residents of 154 1 Epsom Road flats Concern regarding increased traffic levels as a result of the scheme 1 Concern regarding lack of yellow boxes at Fiveways junction 1 Concern regarding large vehicles turning left into Epsom Road from 1 A23 Purley Way Concern regarding long light phases for pedestrians crossing A23 1 Purley Way north of Croydon Road junction Concern regarding long traffic light phases at A23 Purley Way / 1 Croydon Road junction Concern regarding pollution from buses 1 Concern regarding potential conflict between southbound cyclists on A23 Purley Way and vehicles joining using left-turn lane from Epsom 1 Road Concern regarding rat running along Hillside Road during 1 construction Concern regarding slow right turns at Fiveways junction 1 Concern regarding tight left-turn causing accidents northbound from 1 Purley Way into Stafford Road Concern regarding tight left-turn for X26 bus 1 Concern signals at Denning Avenue / Stafford Road will cause 1 congestion along Stafford Road Concern that changes will encourage A232 users to instead use 1 Stafford Road adding more pressure on Fiveways Concern that left-turn onto Epsom Road will cause bottleneck along 1 A23 Concern that proposals will have adverse effect on general road 1 safety Concern that sit and dwell will not be attractive to use as it is near 1 main road Concerns about bus journey times 1 Concerns about damage to properties on Wrangthorn Walk during / 1 after construction e.g. subsidence Concerns about the negative impact on Duppas Hill Park 1 Consider changes to the entry / exit of the petrol station at the 1 junction of Purley Way and Stafford Road

Comment Total Consider purchasing a small section of the frontage of the Morrison 1 site for segregated cycling facilities Construct cycle track along Stafford Road horseshoe 1 Consultation does not provide enough information about road 1 signage and markings Consultation ineffective, local business and residents meeting 1 required Consultation is pointless as TfL will go ahead with proposals 1 regardless Could the left-hand filter northbound from the A23 into Stafford Road 1 be retained? Create walking route between Fernleigh Close and Epsom Road 1 Cycle lanes should always go behind bus stop infrastructure 1 Denning Avenue arm of Fiveways junction will increase local 1 pollution Denning Avenue should be closed to road traffic - can use Foss 1 Avenue instead Engagement officers at consultation events didn't have enough local 1 knowledge Epsom Road eastern approach road requires signalling at priority 1 junction Excessive focus on pedestrians / walking movements 1 Expansion of businesses / housing / schools will increase congestion 1 Extend Overground to Sutton from West Croydon 1 General concern for cyclist safety once scheme implemented 1 General negative comment about Section 3 1 Have alternative sites around Morrisons been considered? 1 Imperial Way should be made a through road to relieve pressure at 1 Fiveways Implement lower speed limits in residential areas 1 Improve frontage of Waddon station and include bike storage 1 Include housing, retail and public transport improvements as part of 1 wider redevelopment of area Include regular dropped kerbs on stepped cycle track for access to / 1 from road level Increasing the number of bus routes using the same infrastructure 1 will increase level of congestion Introduce a more comprehensive one-way system across whole 1 scheme area Introduction of Toucan crossings will be inefficient 1 Is there a plan for the phasing of the lights? 1 Lack of face-to-face consultation events for local residents and 1 businesses

Comment Total Left-hand lane on A23 southbound should be for 'straight-on' as well 1 as 'left-turn' Locate parking in the Stafford Road horseshoe 1 Longer left-turn lane for the northbound Stafford Road required 1 Lots of changing priorities will cause confusion 1 Maintain the existing Denning Avenue alignment but for buses only 1 No need for controlled pedestrian crossing of Epsom Road / A23 1 Purley Way southbound slip road No pedestrian crossing to link the NN and SD bus stops 1 Oppose cycle lanes at north of Stafford Road 1 Oppose Denning Avenue arm of Fiveways junction because of loss 1 of trees Oppose parking inlets as they can encourage pavement parking 1 Oppose two-way Epsom Road 1 Oppose Wrangthorn Walk arm of Fiveways junction as it is too short 1 Pedestrian crossing required at Duppas Hill park 1 Plant more trees on Epsom Road and Stafford Road 1 Position of new traffic lights will prevent access to existing driveway 1 Positive for north / south traffic movements 1 Praise of consultation process 1 Proposals should offer more improvements for bus passengers 1 Proposals will improve east-west traffic flow 1 Propose northbound bus lane only on Stafford Road 1 Proposed changes to Fiveways junction will worsen congestion 1 Proposed shared space for buses / cyclists / parking on Stafford 1 Road is unsafe for cyclists Proposed solution may not cope with traffic created by Westfield (if 1 constructed) Proposed solution moves the congestion from Denning Avenue to 1 Stafford Road Proposed solution only devised to appease cyclists 1 Proposed solution prioritises bus movements over cyclists 1 Proposed solution will move the problems to the new Morrisons / 1 A23 / Denning Avenue junction Provide a new left-turn filter lane into Morrisons 1 Provide a Park & Ride bus service for Purley Way shops 1 Provide access to Waddon station directly from A23 bridge 1 Provision for community space 1 Provision for cyclists from the junction with Epsom Road towards 1 Waddon Leisure Centre and Morrisons

Comment Total Provision of an additional bus lane on Stafford Road south- 1 westbound towards Fiveways Query regarding any changes to A232 in LB Sutton 1 Realign Denning Avenue further away from Fiveways 1 Realign Stafford Road toward Epsom Road 1 Realign to the A23 1 Reduced congestion will make it harder to cross the road away from 1 controlled crossings Relocate bus stop WB to the site of the former Denning Avenue 1 alignment Request for a visualisation of traffic flows - current and future based 1 on junction design Request that bus lane only continues as far north as #26 Stafford 1 Road Request to design out poor driver behaviour, e.g. running red lights, 1 racing at night Request to plant trees flanking the new A23 bridge 1 Request to retain parking bays on Stafford Road 1 Road should be simplified to a crossroad 1 Scheme should extend further east along Duppas Hill Road 1 Should provide a safe environment for pedestrians to move between 1 the different retail units Suggest bus stop of X26 route in Waddon 1 Suggest buses can use Epsom Road to serve Waddon station 1 Suggest creating a quiet cycle link across A23 Purley Way from 1 Collyer Avenue to Waddon station Suggest detection of cyclists so lights only green when cyclists are 1 present Suggest Duppas Hill Road / Stafford Road / Epsom Road junction 1 should be a roundabout Suggest locating two-way cycle track on north side of Epsom Road 1 will be safer Suggest longer traffic light phases for exiting Waddon retail park 1 Suggest making Epsom Road one way from west-east towards 1 Croydon centre Suggest moving sit and dwell area to parallel to Wrangthorn Walk 1 Suggest new bus stop near Fiveways junction for 726 bus 1 Suggest one way system to Croydon via Epsom Road and Denning 1 Avenue Suggest roundabout at junction of Croydon Road / A23 Purley Way 1 Suggest shared pavements for cyclists rather than on-road cycle 1 lanes

Comment Total Suggest yellow box junction where Stafford and Epsom Roads 1 converge Support direct rail service from Waddon - Victoria 1 Support for Epsom Road widening 1 Support for improved pedestrian and cyclist access to Morrisons 1 Support for improved pedestrian crossing west of bus stop WQ on 1 Croydon Road Support for increased tree planting 1 Support for more tram provision 1 Support for new bus stop on Croydon Road 1 Support for parallel construction of new bridge to minimise disruption 1 Support for pedestrian crossing north of Fiveways junction 1 connecting Morrisons Support for pedestrian island on Stafford Road at Stafford Gardens 1 Support for pedestrian safety barriers 1 Support parking inlets as they will help traffic flow 1 Support proposals as they will reduce accidents 1 Support wider A23 Purley Way bridge but only to add cycle tracks to 1 existing traffic lanes TfL has not engaged properly with local residents 1 Traffic congestion will affect bus route 157 1 Traffic light phasing should be responsive to traffic 1 Two-way flow of traffic on Epsom Road will not accommodate large 1 vehicles turning right Two-way traffic on Epsom Road will lead to rat running 1 Whole A23 needs to be upgraded 1 Widen all of Duppas Hill to two lanes to match flyover 1 Widening of Waddon rail bridge is unnecessary as there is enough 1 road space in existing layout Will left-turn filter lane remain from A232 to A23 Purley Way 1 northbound? Will TfL be purchasing the land required to allow the changes to be 1 implemented? Will you still be able to turn right into Stafford road at the "Fourways" 1 junction heading north on the A23? Total 1216

Appendix B: Detailed analysis of comments All respondents were invited to answer the three open questions inviting comments on the detailed proposals for the three sections of the scheme. Responses were not mandatory. This appendix summarises the detailed issues raised for each question.

For each question, non-specific comments are provided first, followed by the main themes in descending order of frequency, followed by comments relating to the other sections and then issues outside of the consultation area. Where comments related to another section or outside of the consultation area, a sub- theme is included to identify the type of comment.

Open responses to proposals for section 1: A23 Purley Way / Waddon Station Bridge 227 of the 431 respondents provided comments on Section 1 of the proposals and the issues raised are shown below. Percentages are calculated from the total number of respondents.

Positive comments about proposals for Section 1 There were 36 (8 per cent) general positive comments about the whole scheme.

Negative comments about proposals for Section 1 There were 33 (8 per cent) negative comments about proposals for Section 1:

Comment Total % Private vehicles have been prioritised at the expense of 19 4 other modes General negative comment about the whole scheme 6 1 Proposals are a waste of money 4 <1 Proposals go against Mayor's Transport Strategy goal of 4 <1 promoting walking and cycling Provision for road user groups 115 (27 per cent) respondents commented on the provision for different road user groups:

Comment Total %

Support for dedicated provision for cyclists across whole 40 9

scheme, including north-south

Support for continuing cycle track south of Epsom Road 20 5

Oppose cycling facilities - should be more space for motorists 9 2

Proposals will improve conditions for pedestrians 7 2

Support for advanced stop lines at all junctions 5 1

Support for more direct pedestrian crossings across the whole 5 1 scheme

Proposals will improve conditions for cyclists 4 <1

Remove cycle provision as cyclists shouldn't be encouraged to 4 <1 use the scheme area

Additional measures needed to improve pedestrian 3 <1 environment and safety

Pedestrian volumes in this area do not require wide footways 3 <1

Request for improved pedestrian crossing of Waddon rail 3 <1 bridge or separate pedestrian crossing to Waddon station

Ensure disabled groups are engaged with 2 <1

Support for improved bus lanes 2 <1

Concern regarding reduction in car parking 1 <1

General concern for cyclist safety once scheme implemented 1 <1

No need for controlled pedestrian crossing of Epsom Road / 1 <1 A23 Purley Way southbound slip road

Proposals should offer more improvements for bus passengers 1 <1

Suggest buses can use Epsom Road to serve Waddon station 1 <1

Suggest locating two-way cycle track on north side of Epsom 1 <1 Road will be safer

Suggest shared pavements for cyclists rather than on-road 1 <1 cycle lanes

Support for new bus stop on Croydon Road 1 <1

Traffic congestion 96 (22 per cent) respondents commented on how they expect the proposals to impact traffic flow and congestion:

Comment Total %

Reducing right turn from Croydon Road to one lane will cause 23 5 congestion

Proposals will not improve traffic flow 19 4

Reducing Epsom Road to one lane will cause congestion on 17 4 Epsom Road

Reducing retail park access to one lane will cause congestion 16 4 and increase waiting time

Proposals will improve traffic flow 15 4

Only support proposals if they improve traffic flow 2 <1

Concern regarding increased traffic levels as a result of the 1 <1 scheme

Concern regarding long traffic light phases at A23 Purley Way 1 <1 / Croydon Road junction

Concern that borough wide 20mph will displace additional 1 <1 traffic onto scheme roads

Proposals will improve east-west traffic flow 1 <1

Road layout 73 (17 per cent) respondents provided a comment on the road layout:

Comment Total %

Support new, wider bridge for A23 Purley Way over railway 14 3

Preferred Proposal 1 from Stage 1 consultation - flyover to 12 3 Duppas Hill Road

Concern regarding access to Waddon station due to banned 9 2

turns into Epsom Road

Support for two-way Epsom Road 7 2

Concern regarding A23 Purley Way narrowing to two lanes 4 <1 south of Epsom Road

Ensure left filter lane from Croydon Road to A23 Purley Way 4 <1 has clear access and is wide enough for buses / large vehicles

Oppose straight-on lane from Croydon Road to Waddon retail 4 <1 park as few vehicles make this movement

Support increase in road space for vehicles 4 <1

Concern regarding pick up and drop off at Waddon station as 3 <1 parking bays on Epsom Road removed

Bus stop WQ is too close to Croydon Road / A23 Purley Way 2 <1 junction

Support clearer road markings proposed 2 <1

Support for right-turn only lane into Waddon retail park from 2 <1 northbound A23 Purley Way

Concern regarding large vehicles turning left into Epsom Road 1 <1 from A23 Purley Way

Concern regarding tight left-turn for X26 bus 1 <1

Oppose two-way Epsom Road 1 <1

Support wider A23 Purley Way bridge but only to add cycle 1 <1 tracks to existing traffic lanes

Two-way flow of traffic on Epsom Road will not accommodate 1 <1 large vehicles turning right

Widening of Waddon rail bridge is unnecessary as there is 1 <1 enough road space in existing layout

Safety 38 (8.8 per cent) respondents commented on the impact of the proposals on safety:

Comment Total %

Concern for cyclist safety when merging with southbound 18 4 traffic on A23 Purley Way

Concern regarding conflict between northbound cyclists and 9 2 left-turning vehicles at A232 / A23 Purley Way junction

Concern regarding conflict between southbound, right-turning 3 <1 cyclists from Croydon Road on to A23 Purley Way and straight-ahead vehicles into Waddon retail park

Concern regarding potential conflict between westbound 3 <1 cyclists on Epsom Road and vehicles using left-turn slip road

Concern regarding pedestrian safety at peak times near 2 <1 Waddon station

Concern regarding potential conflict between southbound 1 <1 cyclists on A23 Purley Way and vehicles joining using left-turn lane from Epsom Road

Support for pedestrian safety barriers 1 <1

Support proposals as they will reduce accidents 1 <1

Local impacts 28 (7 per cent) respondents provided a comment regarding local impacts of the proposals:

Comment Total %

Proposals should include public realm / green space 7 2 improvements

Oppose widening of Waddon rail bridge as it will involve 4 <1 compulsory purchase of commercial premises to the west

Pedestrians should be protected from noise and pollution by 3 <1 screens

Support for improved public realm proposals 3 <1

Concern regarding Waddon bridge moving nearer residential 2 <1 properties

Concern regarding west-east rat running on Waddon Road / 2 <1 Abbey Road

Oppose compulsory purchase of residential properties 2 <1

Concern regarding expense of compulsory purchase 1 <1

Concern that sit and dwell will not be attractive to use as it is 1 <1 near main road

Oppose eyesore from widened Waddon bridge 1 <1

Oppose Porcelanosa compulsory purchase 1 <1

Request to plants trees flanking the new A23 bridge 1 <1

Suggestions 28 (7 per cent) respondents offered a suggestion to amend or add to the proposals:

Comment Total %

Suggest north access to Waddon station (from retail park) 7 2

Support for A23 Purley Way north-south flyover 7 2

Suggest alternative access to Waddon retail park 2 <1

Suggest removal of left-turn from Epsom Road on to A23 2 <1 Purley Way

Suggest using old Waddon bridge as a pedestrian / cyclist 2 <1 route

Request to design out poor driver behaviour, e.g. running red 1 <1 lights, racing at night

Suggest bus stop of X26 route in Waddon 1 <1

Suggest detection of cyclists so lights only green when 1 <1 cyclists are present

Suggest longer traffic light phases for exiting Waddon retail 1 <1 park

Suggest making Epsom Road one way from west-east 1 <1

towards Croydon centre

Suggest roundabout at junction of Croydon Road / A23 1 <1 Purley Way

Support for more tram provision 1 <1

Whole A23 needs to be upgraded 1 <1

Construction 16 (4 per cent) respondents made a comment relating to the construction phase of the scheme:

Comment Total %

Concern regarding disruption and congestion from 13 3 construction

Concern regarding closure of access to Waddon station 1 <1 during construction

Concern regarding rat running along Hillside Road during 1 <1 construction

Support for parallel construction of new bridge to minimise 1 <1 disruption

Environmental impacts 10 (2 per cent) respondents commented on the environmental impacts of the proposals:

Comment Total %

Concern regarding increased local air pollution across the 5 1 whole scheme

Concern regarding loss of green space / trees across the 3 <1 whole scheme

Concern regarding noise pollution across the whole scheme 2 <1

Consultation 8 (2 per cent) respondents had a comment regarding the consultation process:

Comment Total %

Concern regarding length of consultation process 2 <1

Insufficient information provided 2 <1

Consultation does not provide enough information about road 1 <1 signage and markings

Consultation is pointless as TfL will go ahead with proposals 1 <1 regardless

Praise of consultation process 1 <1

TfL has not engaged properly with local residents 1 <1

Questions 2 respondents had questions regarding the proposals:

Comment Total %

Query regarding any changes to A232 in LB Sutton 1 <1

Will left-turn filter lane remain from A232 to A23 Purley Way 1 <1 northbound?

Comment relating to Section 3 (proposals for Fiveways Corner) 16 (4 per cent) respondents made a comment relating to Section 3 of the proposals:

Theme Comment Total %

Provision for Suggest reviewing CPO of Morrisons land 2 <1 road user groups to accommodate segregated cycle tracks

Provision for Support for improved vehicle access to 2 <1 road user groups Morrisons

Environmental Denning Avenue arm of Fiveways junction 1 <1 impacts will increase local pollution

Environmental Oppose Denning Avenue arm of Fiveways 1 <1 impacts junction because of loss of trees

General General negative comment about Section 1 <1

Local impacts Oppose CPO of Bradley Court 1 <1

Provision for Suggest moving sit and dwell area to 1 <1 road user groups parallel to Wrangthorn Walk

Provision for Support for improved pedestrian and 1 <1 road user groups cyclist access to Morrisons

Provision for Support for pedestrian crossing north of 1 <1 road user groups Fiveways junction connecting Morrisons

Road layout Concern regarding lack of yellow boxes at 1 <1 Fiveways junction

Road layout Concern regarding slow right turns at 1 <1 Fiveways junction

Road layout Concern regarding tight left-turn causing 1 <1 accidents northbound from Purley Way into Stafford Road

Road layout Oppose Wrangthorn Walk arm of 1 <1 Fiveways junction as it is too short

Traffic Proposed changes to Fiveways junction 1 <1 congestion will worsen congestion

Comment relating to Section 2 (proposals for Epsom Road and Stafford Road) 12 (3 per cent) respondents provided a comment relating to Section 2:

Theme Comment Total %

Traffic Concern that congestion east of scheme 3 <1 congestion area on Duppas Hill Road will get worse

Provision for Suggest cycle track on Epsom Road 2 <1 road user should be two-way on station (north) side groups of road

Provision for Support for more direct pedestrian 2 <1 road user crossing of Duppas Hill Road

groups

Local impacts Concern regarding increased noise and 1 <1 pollution for residents of 154 Epsom Road flats

Provision for Request that bus lane only continues as 1 <1 road user far north as #26 Stafford Road groups

Provision for Support for improved bus lanes on 1 <1 road user Stafford Road groups

Road layout Oppose banned left-turn from Stafford 1 <1 Road into Epsom Road

Road layout Request to retain parking bays on Stafford 1 <1 Road

Comment regarding issue out of consultation area 10 (2 per cent) respondents made a comment about an issue out of the consultation area:

Theme Comment Total %

Provision for Request to remove two-way cycle track on 2 <1 road user Croydon Road as unsafe for cyclists groups

Provision for Suggest improved cycling facilities in the 2 <1 road user surrounding area, e.g. to East Croydon groups and Wallington

Provision for Suggest creating a quiet cycle link across 1 <1 road user A23 Purley Way from Collyer Avenue to groups Waddon station

Provision for Support for improved pedestrian crossing 1 <1 road user west of bus stop WQ on Croydon Road groups

Provision for Support for pedestrian island on Stafford 1 <1 road user Road at Stafford Gardens

groups

Road layout Concern regarding long light phases for 1 <1 pedestrians crossing A23 Purley Way north of Croydon Road junction

Suggestions Support direct rail service from Waddon – 1 <1 Victoria

Traffic Concern regarding impact on congestion 1 <1 congestion further north at Waddon Road junction

Open responses to proposals for section 2: Epsom Road and Stafford Road 138 of the 431 respondents provided comments on Section 2 of the proposals and the issues raised are shown below. Percentages are calculated from the total number of respondents.

Positive comments about proposals for Section 2

There were 28 (7 per cent) general positive comments about the whole scheme.

Negative comments about proposals for Section 2

There were 12 (3 per cent) negative comments about proposals for Section 2:

Comment Total %

Private vehicles have been prioritised at the expense of other 5 1 modes

Excessive focus on cycling 4 <1

Excessive focus on pedestrians / walking movements 1 <1

General negative comment about the whole scheme 1 <1

Two-way traffic on Epsom Road will lead to rat running 1 <1

Provision for road user groups 88 (20 per cent) respondents left a comment regarding provision for different road user groups:

Comment Total %

Additional measures needed along Duppas Hill / Epsom Road 11 3 east junction to ensure safety of cyclists (against left hook)

Additional measures needed along Stafford Road to ensure 10 2 safety of cyclists

Additional measures needed along Epsom Road to ensure 8 2 safety of cyclists

Cycle lanes should be fully segregated 8 2

Proposals will improve conditions for cyclists 8 2

Additional measures needed south of Epsom Road along A23 7 2 Purley Way to ensure safety of cyclists

Better provision needed for cyclists across the whole scheme 7 2

Additional measures needed to improve pedestrian 5 1 environment and safety

Proposals will improve conditions for pedestrians 5 1

Duppas Hill, Epsom Road and Stafford Road junction requires 4 <1 a cyclist only right turn signal phase from Epsom Road eastern approach

Better cyclist provision needed at junctions across the whole 3 <1 scheme

Remove cycle provision as cyclists shouldn't be encouraged to 3 <1 use the scheme area

Oppose installation of benches next to a busy / polluted road 2 <1

Pedestrian crossings required along Stafford Street to 2 <1 accompany bus stops

Construct cycle track along Stafford Road horseshoe 1 <1

Create walking route between Fernleigh Close and Epsom 1 <1 Road

Include regular dropped kerbs on stepped cycle track for 1 <1

access to / from road level

Oppose installation of benches as will encourage anti-social 1 <1 behaviour

Pedestrian crossing required at Duppas Hill park 1 <1

Road layout 76 (18 per cent) respondents made a comment about the road layout:

Comment Total %

Concern regarding access to Waddon station due to banned 10 2 turns into Epsom Road

Support for two-way traffic along Epsom Road 8 2

Dedicated bus lane not required along Stafford Road 6 1

Support for bus lanes 5 1

Concern parking inlets will block bus lanes 4 <1

Concern that parking inlets will cause risk to cyclists 4 <1

Pedestrian crossing at Epsom Road, Stafford Road and 4 <1 Duppas Hill should be direct

Concern moving bus stop WB will reduce its accessibility, 3 <1 especially for people of restricted mobility

Concern that left-turn slip roads pose danger to cyclists 3 <1

Oppose layout changes at Duppas Hill and Epsom Road 3 <1 junction

Support for reduction to one lane at Stafford Road leading 3 <1 to Duppas Hill

Bus lanes should be operational from 7am until 10pm 2 <1

Bus lanes should be operational only in peak times 2 <1

Concern regarding banned left-turn from Stafford Road to 2 <1 Epsom Road

Concern regarding pick up and drop off at Waddon station 2 <1 as parking bays on Epsom Road removed

Oppose widening of Epsom Road, prioritise active modes 2 <1

Preferred Proposal 1 from Stage 1 consultation - flyover to 2 <1 Duppas Hill Road

Bus lanes should be operational 24 hours a day 1 <1

Bus stop WB will add to congestion at Stafford Road 1 <1 approach to Fiveways junction

Concern regarding access to Duppas Hill Road from 1 <1 adjoining minor roads

Concern that left-turn onto Epsom Road will cause 1 <1 bottleneck along A23

Epsom Road eastern approach road requires signalling at 1 <1 priority junction

Oppose banned left-turn from Stafford Road to Epsom Road 1 <1 as it is difficult for residents to turn right out of Fernleigh Close onto Stafford Road

Oppose cycle lanes at north of Stafford Road 1 <1

Oppose parking inlets as they can encourage pavement 1 <1 parking

Scheme should extend further east along Duppas Hill Road 1 <1

Support for Epsom Road widening 1 <1

Support parking inlets as they will help traffic flow 1 <1

Traffic congestion 58 (14 per cent) respondents provided a comment regarding the impact of the scheme on traffic congestion:

Comment Total %

Concern regarding congestion tailing eastward along Duppas Hill 18 4 Road to flyover

Proposals will not improve traffic flow 15 4

Concern regarding congestion tailing westwards along Epsom 5 1 Road

Concern regarding traffic impacts if Stafford Road is reduced to 5 1 one lane

Reducing Epsom Road to one lane will cause congestion on 3 <1 Epsom Road

Concern over congestion tailing northwards along A23 Purley 2 <1 Way as a result of new, short Denning Avenue link

Concern regarding congestion caused by bus stops at Morrisons 2 <1 (stop NN / SD)

Change in road layout will encourage traffic towards Purley and 1 <1 Coulsdon

Concern increased traffic on A23 Purley Way will adversely effect 1 <1 bus routes 410, 407 and 463

Concern regarding congestion along A23 Purley Way preventing 1 <1 right-turn from Epsom Road

Concern regarding congestion along Denning Avenue from traffic 1 <1 queuing for A23 northbound turn

Concern regarding congestion and rat running along Mill Lane 1 <1 and Waddon Road

Concern signals at Denning Avenue / Stafford Road will cause 1 <1 congestion along Stafford Road

Concern that borough wide 20mph will displace traffic onto 1 <1 scheme roads

Traffic congestion will affect bus route 157 1 <1

Suggestions 20 (5 per cent) respondents provided suggestions about amendments or additions to the proposals:

Comment Total %

Suggest 'kiss and ride' parking inlets to allow drop off and 3 <1 collection at Waddon station

Propose a major scheme to remove Fiveways and replace with 2 <1 major east-west and north-south routes

Close Epsom Road to traffic entering from Duppas Hill as 2 <1 queuing traffic causes congestion

Improve frontage of Waddon station and include bike storage 1 <1

Include housing, retail and public transport improvements as part 1 <1 of wider redevelopment of area

Locate parking in the Stafford Road horseshoe 1 <1

Provide access to Waddon station directly from A23 bridge 1 <1

Suggest yellow box junction where Stafford and Epsom Roads 1 <1 converge

Bus stop pull in bays required to help flow for motorists and 1 <1 cyclists

Implement lower speed limits in residential areas 1 <1

Plant more trees on Epsom Road and Stafford Road 1 <1

Propose northbound bus lane only on Stafford Road 1 <1

Suggest Duppas Hill Road / Stafford Road / Epsom Road junction 1 <1 should be a roundabout

Suggest one way system to Croydon via Epsom Road and 1 <1 Denning Avenue

Traffic light phasing should be responsive to traffic 1 <1

Widen all of Duppas Hill to two lanes to match flyover 1 <1

Environmental impacts 8 (2 per cent) respondents made a comment regarding the environmental impacts of the proposals:

Comment Total %

Concern regarding loss of green space / trees across the whole 3 <1 scheme

Concern regarding increased local air pollution across the whole 2 <1 scheme

Concern regarding noise pollution across the whole scheme 2 <1

Concerns regarding River Wandle 1 <1

Local impacts 7 (1.6 per cent) respondents commented on local impacts:

Comment Total %

Will increase pressure on parking for local residents 5 1

Concern regarding impact on local residents living adjacent to 2 <1 Epsom and Stafford Road

Construction 3 (<1 per cent) respondents commented on the impact of construction work to deliver the proposals:

Comment Total %

Concern regarding disruption to local business during 1 <1 construction

Concern regarding disruption to pedestrians during construction 1 <1

Concern regarding disruption to vehicles during construction 1 <1

Consultation 2 (<1 per cent) respondents provided a comment relating to the consultation process:

Comment Total %

Consultation ineffective, local business and residents meeting 1 <1 required

Insufficient information provided 1 <1

Safety 1 (<1 per cent) respondent commented on safety; they were concerned that the proposals will have an adverse effect on general road safety.

Comment regarding issue out of consultation area 2 (<1 per cent) respondents left a comment relating to outside the consultation area:

Theme Comment Total %

Provision for Cycle lanes should be extended to Croydon 2 <1 road user town centre groups

Open responses to proposals for section 3: Fiveways Corner 193 of the 431 respondents provided comments on Section 3 of the proposals and the issues raised are shown below. Percentages are calculated from the total number of respondents.

Positive comments about proposals for Section 3

There were 52 (12 per cent) general positive comments about the whole scheme.

Negative comments about proposals for Section 3

There were 34 (7 per cent) general negative comments about the whole scheme:

Comment Count %

General negative comment about the whole scheme 12 2

Private vehicles have been prioritised at the expense of other 10 2 modes

Proposals go against Mayor's Transport Strategy goal of 6 1 promoting walking and cycling

Proposed solution looks more confusing / complicated than 3 <1 current situation

Traffic issues are related to the A23 / A232 junction rather 2 <1 than Fiveways

Proposed solution only devised to appease cyclists 1 <1

Provision for road user groups 72 (17 per cent) respondents left a comment regarding the provision for road user groups in the proposals:

Comment Total %

Needs dedicated provision for cyclists across whole 25 6 scheme, including north-south

Proposed solution fails to provide a suitable environment for 8 2 cyclists and pedestrians

Concerns about changes to existing bus services and stops 7 2

Pedestrian light phasing shouldn't cause pedestrians to wait 4 <1 too long

Proposed solution prioritises cyclists / pedestrians over 4 <1 motorised traffic

Proposed solution will improve conditions for pedestrians 4 <1

Remove cycle provision as cyclists shouldn't be encouraged 4 <1 to use the scheme area

Multi-stage crossings should be aligned as closely as 3 <1 possible

Proposed solution does nothing to promote public transport 2 <1 use

Proposed solution will improve conditions for cyclists 2 <1

Proposed solution results in cyclists needing to cross more 2 <1 lanes of traffic

Support changes / improvements to existing bus services 2 <1 and infrastructure

Cycle lanes should always go behind bus stop infrastructure 1 <1

Introduction of Toucan crossings will be inefficient 1 <1

No pedestrian crossing to link the NN and SD bus stops 1 <1

Proposed solution prioritises bus movements over cyclists 1 <1

Suggest new bus stop near Fiveways junction for 726 bus 1 <1

Road layout 53 (12.3 per cent) respondents provided a comment relating to the proposed road layout:

Comment Total %

Oppose changes to Denning Avenue e.g. reduced capacity, 16 4 more junctions to cross

General concerns about the new junction layout / 10 2 arrangements e.g. increased congestion, blocking traffic, awkward manoeuvres

Traffic lights cause current congestion so adding more will 7 2 make the situation worse

The flow from Wallington (Denning Avenue) will be worse as 5 1 there is a reduction in road space for the traffic crossing the junction (to Stafford Road)

Concern about sharp turn from Purley Way northbound onto 4 <1 Stafford Road south-westbound

Concern about the lack of yellow box junctions to stop 3 <1 drivers blocking flow

Support changes to Denning Avenue 3 <1

Concern that changes will encourage A232 users to instead 1 <1 use Stafford Road adding more pressure on Fiveways

Lots of changing priorities will cause confusion 1 <1

Position of new traffic lights will prevent access to existing 1 <1 driveway

Preferred Proposal 1 from Stage 1 consultation - flyover to 1 <1

Duppas Hill Road

Proposed solution will move the problems to the new 1 <1 Morrisons / A23 / Denning Avenue junction

Suggestions 45 (10.4 per cent) respondents offered a suggestion to amend or add to the proposals:

Comment Total %

A23 should be a flyover / underpass 5 1

Fiveways should be replaced with a roundabout / 5 1 roundabout with traffic signals

Close the Morrisons junction with the A23 and provide entry 4 <1 via a junction on Stafford Road

Widen Stafford Road at the Fiveways junction 4 <1

Ban traffic from turning right into A23 Purley Way from 3 <1 north-eastbound Stafford Road

Provide a more direct route for pedestrians near 2 <1 Wrangthorn Walk

Request for the X26 to stop in the vicinity 2 <1

Widen Denning Avenue at its junction with Stafford Road 2 <1

Bus stop NN should be moved further north 1 <1

Consider changes to the entry / exit of the petrol station at 1 <1 the junction of Purley Way and Stafford Road

Consider purchasing a small section of the frontage of the 1 <1 Morrison site for segregated cycling facilities

Denning Avenue should be closed to road traffic - can use 1 <1 Foss Avenue instead

Extend Overground to Sutton from West Croydon 1 <1

Introduce a more comprehensive one-way system across 1 <1

whole scheme area

Left hand lane on A23 southbound should be for 'straight- 1 <1 on' as well as 'left-turn'

Longer left-turn lane for the northbound Stafford Road 1 <1 required

Maintain the existing Denning Avenue alignment but for 1 <1 buses only

Provide a new left-turn filter lane into Morrisons 1 <1

Provide a Park & Ride bus service for Purley Way shops 1 <1

Provision for community space 1 <1

Provision of an additional bus lane on Stafford Road south- 1 <1 westbound towards Fiveways

Realign Denning Avenue further away from Fiveways 1 <1

Realign Stafford Road toward Epsom Road 1 <1

Realign to the A23 1 <1

Relocate bus stop WB to the site of the former Denning 1 <1 Avenue alignment

Road should be simplified to a crossroad 1 <1

Traffic congestion 44 (10 per cent) respondents made a comment about traffic congestion:

Comment Total %

Proposals will not improve traffic flow 26 6

Careful consideration of traffic light phasing required to 7 2 avoid congestion

Proposals will improve traffic flow 2 <1

Proposed solution only caters for North / South traffic flows 2 <1

Concern that borough wide 20mph will displace additional 1 <1

traffic onto scheme roads

Concerns about bus journey times 1 <1

Increasing the number of bus routes using the same 1 <1 infrastructure will increase level of congestion

Positive for north / south traffic movements 1 <1

Proposed solution may not cope with traffic created by 1 <1 Westfield (if constructed)

Proposed solution moves the congestion from Denning 1 <1 Avenue to Stafford Road

Reduced congestion will make it harder to cross the road 1 <1 away from controlled crossings

Environmental impacts 26 (6 per cent) respondents commented on environmental impacts of the proposals:

Comment Total %

Concern regarding placing seating / public realm near busy 11 3 junction e.g. air pollution

Concern regarding loss of green space / trees across the 5 1 whole scheme

Concern regarding increased local air pollution across the 4 <1 whole scheme

Concerns about noise pollution and mitigation measures 2 <1

Concern regarding pollution from buses 1 <1

Concerns about negative impacts on the Wandle River 1 <1

Concerns about the negative impact on Duppas Hill Park 1 <1

Support for increased tree planting 1 <1

Safety 16 (4 per cent) respondents made a comment regarding safety:

Comment Total %

Concern that road layout will make it less safe for cyclists 7 2

Ensure adequate signage to ensure safe usage by all users 4 <1

Consideration needs to be given to the safety of children 3 <1

Proposed shared space for buses / cyclists / parking on 1 <1 Stafford Road is unsafe for cyclists

Should provide a safe environment for pedestrians to move 1 <1 between the different retail units

Local impacts 15 (4 per cent) respondents made a comment regarding the local impacts of the proposals:

Comment Total %

Concern for residents who will be displaced by the works 3 <1

Lack of parking provision 3 <1

Objection to properties being knocked down on Denning 3 <1 Avenue to accommodate proposed junction alignment

Should encourage wider regeneration by removing older 3 <1 buildings

Expansion of businesses / housing / schools will increase 1 <1 congestion

Oppose installation of benches as will encourage anti-social 1 <1 behaviour

Oppose the principle of compulsory purchase of residential 1 <1 properties

Consultation 15 (4 per cent) respondents left a comment regarding the consultation process:

Comment Total %

Information missing from consultation materials making it 12 3

difficult to comment

Engagement officers at consultation events didn't have 1 <1 enough local knowledge

Lack of face-to-face consultation events for local residents 1 <1 and businesses

Request for a visualisation of traffic flows - current and future 1 <1 based on junction design

Questions 7 (2 per cent) respondents asked a question regarding the proposals:

Comment Total %

Will residents losing their homes be properly compensated? 2 <1

Could the left-hand filter northbound from the A23 into 1 <1 Stafford Road be retained?

Have alternative sites around Morrisons been considered? 1 <1

Is there a plan for the phasing of the lights? 1 <1

Will TfL be purchasing the land required to allow the changes 1 <1 to be implemented?

Will you still be able to turn right into Stafford road at the 1 <1 "Fourways" junction heading north on the A23?

Construction 6 (1 per cent) respondents made a comment regarding the construction of the scheme:

Comment Total %

Concern regarding disruption and congestion from 5 1 construction

Concerns about damage to properties on Wrangthorn Walk 1 <1 during / after construction e.g. subsidence

Comment relating to Section 1: A23 Purley Way 3 (0.7 per cent) respondents provided a comment relating to Section 1:

Theme Comment Total %

Provision for Better pedestrian access to Waddon 1 <1 road user station required groups

Provision for Provision for cyclists from the junction with 1 <1 road user Epsom Road towards Waddon Leisure groups Centre and Morrisons

Traffic Concern about the removal of the right 1 <1 congestion turn from the A23 into Epsom Road

Comment regarding issue out of consultation area 1 respondent left a comment for an issue out of the consultation area.

Their comment was a suggestion that Imperial Way should be made a through road to relieve pressure at Fiveways junction.

Appendix C: Consultation questions

Questions about our proposals 1. To what extent do you support or oppose our overall proposals for Fiveways Croydon? (Support, Support most elements, Neither support nor oppose, Oppose most elements, Oppose, Not sure, No opinion) 2. Thinking about the overall scheme (Sections 1, 2 & 3), what impact do you feel the proposals would have for the following? (Very positive, Mostly positive, No change, Mostly negative, Very negative, Not sure, No opinion)  Walking  Bus travel  Driving  Cycling  Public space 3. Do you have any comments on our proposals for improvements at A23 Purley Way/ Waddon Station Bridge (Section 1)? 4. Do you have any comments on our proposals for changes at Epsom Road and Stafford Road (Section 2)? 5. Do you have any comments on our proposals for changes at Fiveways Corner (Section 3)? 6. For which of the following reasons do you travel through the Fiveways area? (Please tick all that apply) (Commute for work, Study, Transport interchange, Travel to/ from home, Travel to/ from education, Tor leisure/ shopping, Don’t usually travel through the Fiveways area, Other – please specify) 7. How do you currently travel through Fiveways Croydon? (Please tick all that apply) (Private car, Motorcycle, Walk, Cycle, Bus, Taxi, Other – please specify) 8. At what times of the day do you travel through Fiveways Croydon? (Please tick all that apply) (Morning, Afternoon, Evening, Night, Weekend) Questions about the respondent 1. What is your name? 2. What is your email address? 3. Please provide us with your postcode? 4. Are you (please tick all boxes that apply) (Local resident, Business Owner, Employed locally , Visitor to the area, Commuter to the area, Not local but interested in the scheme, Other – please specify) 5. If responding on behalf of an organisation, business or campaign group, please provide us with the name: 6. How did you find out about this consultation? 7. Would you be interested in receiving further information about Croydon Council’s Masterplanning? (If yes, please tick the box below)

8. What do you think about the quality of this consultation (for example, the information we have provided, any printed material you have received, any maps or plans, the website and questionnaire etc.)? Equality Monitoring (online only) 1. Gender 2. Ethnic group 3. Age 4. Sexual Orientation 5. Religious Faith 6. Are your day-to-day activities limited because of a health problem or disability which has lasted, or is expected to last, at least 12 months? (Please include problems related to old age)

Appendix D: Consultation letter

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Appendix E: Letter and Plan Distribution Map Distribution area of Letter (2x A4 mono text), and plans (4 x A3 colour maps), delivered between 10 September and 12 September 2017 to 1996 residential and business addresses within a 500 metre radius of the proposed scheme centre.

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Appendix F: Consultation Leaflet

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Leaflet Distribution Map Distribution area of A5 leaflet, delivered to 12545 residential and business addresses on Friday 17 July 2017.

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Appendix G: Additional letters to residents

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Appendix H: Exhibition materials

Poster A4 and A2 size posters were displayed in prominent positions at the entrance to each venue to encourage people to drop in to view the plans.

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Roll up banners Roll up banners showing the detailed plans were produced in the following format for display at the drop-in events. Each banner measured 2.15m x 0.85m. Photographs demonstrating how these were used at events can be found below.

Illustration of the range of roll up banners presented at drop-in events:

114

Model A scale model of the proposed scheme was produced and presented at every event to aid understanding and discussion of how the proposals would change the local road layout. The dimensions of the model when assembled were 1.94m x 1.34m x 0.28m.

Photographs showing model detail showing the proposals for Fiveways Corner:

115

Features such as trees, vehicles, and street-lighting were indicative only.

The road layout and topography of the model accurately presented the proposed layout represented elsewhere in the visual materials, but gave consultees at the drop-in events and meetings an opportunity to better understand the extent of the changes, and discuss the likely impacts with the project team.

Model detail showing the proposals for A23 Purley Way / Waddon Station Bridge:

116

Event set-up

117

Appendix I: Press release

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Appendix J: Customer emails An email was sent to 148,586 Commercial drivers and 26,093 registered Oyster users, drivers, and cyclists who had signed up to receive our marketing alerts on 11 July 2017. A further email was sent to 123,112 users who had not opened the first one on 14 July 2017.

The text of the email can be read below:

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Appendix K: Stakeholder emails Copy of email sent on 13 July 2017 to stakeholders:

121

Copy of email sent on 25 August 2017 to stakeholders:

122

Appendix L: Advert in local press Printed adverts were bought in two local newspapers, the Croydon Advertiser, and the Croydon Guardian, for a total 10 issues (five issues in each, on alternate weeks) to invite participation in the consultation.

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Appendix M: Copy of online consultation

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Appendix N: Journey Time impacts

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Appendix O: Notable online posts TfL press release, 11 July 2017 https://tfl.gov.uk/info-for/media/press-releases/2017/july/consultation-on-fiveways- transformation-begins

Croydon Advertiser, 11 July 2017 http://www.croydonadvertiser.co.uk/this-is-what-new-plans-to-completely-redesign- fiveways-junction-will-look-like/story-30433052-detail/story.html

Croydon Council website, 12 July 2017 http://news.croydon.gov.uk/consultation-fiveways-transformation-begins/

Croydon Guardian, 13 July 2017 http://www.croydonguardian.co.uk/news/15410148.Fiveways_in_Waddon_is_set_to_b e_transformed_and_you_have_a_chance_to_give_your_views/

Inside Croydon, 18 July 2017 https://insidecroydon.com/2017/07/18/85m-purley-way-scheme-is-more-dangerous-for- cyclists/

Croydon BID, 19 July 2017 http://croydonbid.com/news/have-your-say-over-changes-fiveways

Inside Croydon, 26 July 2017 https://insidecroydon.com/2017/07/26/assembly-member-tells-mayor-to-bin-tfls- fiveways-scheme/

Inside Croydon, 8 September 2017 https://insidecroydon.com/2017/09/08/cyclists-call-on-mayor-to-apply-his-own-policies- at-purley-way/

Croydon Communities Consortium, 23 August 2017 https://croydoncc.wordpress.com/2017/08/23/transforming-fiveways-in-croydon- consultation-plus-exhibitions-on-7-9-september/

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Appendix P: LCC campaign website

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Appendix Q: Stafford Road Action Committee petition

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Appendix R: Response from Waddon Ward Councillors

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Appendix S: List of stakeholders Local authority councillors and officers Councillor Robert Canning, Labour, Waddon Councillor Joy Prince, Labour, Waddon Councillor Andrew Pelling, Labour, Waddon Councillor Manju Shahul-Hameed, Labour, Broad Green Councillor Mike Selva, Labour, Broad Green Councillor Stuart Collins, Labour, Broad Green Councillor Stuart King, Labour, Cabinet Member for Transport and Environ

Local authorities London Borough of Sutton Croydon Council

Members of Parliament Steve Reed MP, Labour, Croydon North Chris Philp MP, Conservative, Croydon South

Greater London Assembly Members and Officers Caroline Pidgeon AM Nicky Gavron AM Steve O'Connell AM Andrew Boff AM Tom Copley AM Fiona Twycross AM Kemi Badenoch AM Sian Berry AM David Kurten AM Caroline Russell AM Peter Whittle AM Tim Steer, GLA Claire Hamilton, GLA

Road or transport user groups or accessibility organisations AA Abellio Abellio West London Ltd t/a Abellio Surrey Action for Blind People

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Action on Hearing Loss (RNID) Age Concern London Age UK London Alive in Space Landscape and Urban Design Studio All Party Parliamentary Cycling Group Alzheimer's Society Anderson Travel Ltd, Arriva London North Ltd, Asian Peoples Disabilities Alliance Association of British Drivers Association of Car Fleet Operators Association of Town Centre Management Aswaston - Superdrug AT Coaches t/a Abbey Travel Best Bike Training/ Cycletastic Better Transport BHS bikeability BidVest bikeworks bikeXcite Borough Cycling Officers Group Brentwood Community Transport, Brewery Logistics Group British Cycling British Land British Medical Association British Motorcyclists Federation British Retail Association BT Bucks Cycle Training Campaign for Better Transport Campbell's Canal & River Trust London Capital City School Sport Partnership CBI-London Central London CTC Central London Forward Central London Freight Quality Partnership Central London NHS Trust Centre for Accessible Environments CILT City of London

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City of London Police Clapham Transport Users Group Community Transport Association Confederation of Passenger Transport UK Confideration of British Industry Covent Garden Market Authority Cross River Partnership CT Plus Ltd t/a Hackney Community Transport, CTC, the national cycling charity Cycle Confidence Cycle Confident Cycle Experience Cycle Systems Cycle Training East Cycle Training UK (CTUK) Cyclelyn Cycle-wise Thames Valley Cycling Embassy of Great Britain cycling4all Cyclists in the City Department of Transport Design for London DHL Disability Alliance Disability Rights UK Disabled Persons Transport Advisory Committee East and South East London Thames Gateway Transport Partnership EDF Energy English Heritage English Heritage - London Evolution Cycle Training Freight Transport Association Friends of the Earth Future Inclusion Gatwick Airport GLA Strategy Access Panel members Golden Tours (Transport) Ltd, Greater London Authority Greater London Forum for the Elderly Guide Dogs Association Guide Dogs for the Blind Association Health Poverty Action

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Heathrow Airport Consultative Committee HR Richmond Ltd t/a Quality Line ICE -London Inclusion London Independent Disability Advisory Group Institute for Sustainability Institute of Advanced Motorists Institution of Civil Engineers James Bikeability John Lewis Partnership Joint Committee on Mobility of Blind and Partially Sighted People (JCMBPS) Joint Mobility Unit Keltbray Ltd LCC - London Cycling Campaign Leonard Cheshire Disability Licenced Taxi Drivers Association Living Streets Local Government Ombudsman London Ambulance Service London Bike Hub London Business Forum London Cab drivers Club London Chamber of Commerce and Industry (LCCI) London City Airport London Climate Change Partnership London Councils London Cycling Campaign (Lewisham) London European Partnership for Transport London Fire and Emergency Planning Authority London Fire Brigade London First London General London Mencap London Older People's Strategy Group London Omnibus Traction Society London Strategic Health Authority London Suburban Taxi-drivers' Coalition London Tourist Coach Operators Association London TravelWatch London Underground London United Busways Ltd

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London Visual Impairment Forum M&S Metrobus Ltd Metroline Ltd Metropolitan Police Heathrow Airport Metropolitan Police service MIND Mobile Cycle Training Service Mode Transport Motorcycle Action Group Motorcycle Industry Association National Autistic Society National Children's Bureau National Express Ltd National Grid National Motorcycle Council NHS London Northbank BID Ocean Youth Connexions On Your Bike Cycle Training Parliamentary Advisory Council for Transport Safety (PACTS) Passenger Focus Philip Kemp cycle training Planning Design Port of London Authority Puzzle Focus Ltd Queen Mary University of London RAC RAC Foundation for Motoring RMT Union RNIB Road Danger Reduction Forum Road Haulage Association Roadpeace Royal Institute of British Architects Royal Institute of Chartered Surveyors Royal London Society for Blind People Royal Mail Royal Parks Royal Town Planning Institute (RTPI) Sainsbury's Supermarkets Sense

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Sixty Plus South Bucks CycleTraining South East London PCT South London Partnership Space Syntax Spokes Cycling Instruction Stroke Association Sunwin Service group (SSG Excellence) Sustrans Taxi and Private Hire Technicolour Tyre Company Tesco Thames Water The Association of Guide Dogs for the Blind The Big Bus Company Ltd The British Dyslexia Association The British Motorcyclists' Federation The Canal & River Trust The Disability Foundation The Original Tour TNT Tour Guides Tower Transit Operations Ltd TPH Trailblazers, Muscular Dystrophy UK Transport for All Travis Perkins Tyssen Community School Cycle Training UK Power Networks Unions Together Unite Union University College London UPS Urban Movement Vandome Cycles Victoria Business Improvement District Vision Impairment Forum Walk London Wheels for Wellbeing Whizz-Kidz Wincanton www.cyclinginstructor.com

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Other local interest groups / organisations / businesses Advocacy for all Aerodrome School Bromley and District Consumer Group CCC - Croydon Cycling Campaign Coulsdon & Purley Road Users Forum Coulsdon College Croydon Accessible Transport (CAT) Croydon BID Croydon College Croydon Mobility Forum Croydon People First Croydon Safer Transport Team Croydon Transport Focus Duppas Hill Lane Residents' Association East Surrey Rural Transport Partnership t/a Polestar Travel East Surrey Transport Committee Fisher Close Residents' Association Harris Purley Academy Howard Primary School Jigsaw4u John Ruskin College Kimpton Industrial Park (Sutton) Marshall (Skoda) Merton and Sutton Safer Transport Team Merton Community Transport (MCT) Morrisons PLC NHS Care Commissioning Group Croydon Parish Church School Pets at Home Porcelanosa Sarum Properties St Andrews School St George's Church Waddon Stafford Road Action Committee (SRAC) Successful Sutton Sutton Centre for Voluntary Sector Sutton Community Transport Sutton Mobility Forum Sutton Rail Users' Forum Sutton Seniors Forum

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Sutton Stroke Group The Builders Training Centre Waddon Estate Residents Association Waddon Leisure Centre (Fusion) Waddon Ponds Residents' Association

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