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Deloitte Mobility Index Analysis area

Analysis area: 517 km2 | Population: 1,753,977 (2017) | Population density: 3,391/km2 Definition of analysis area: Warsaw City Area

TOP PERFORMER MOBILITY ANALYSIS GLOBAL LEADER KEY MOBILITY STATISTICS CONTENDER EMERGING ASPIRING Public transport options* , bus, , tram, commuter train, bicycle Congestion Monthly public transport pass Public transport reliability US$32

Performance Transport safety GDP US$141 billion (2014) and resilience Integrated and shared mobility

Air quality Principal transport authorities Zarząd Transportu Miejskiego (ZTM), Warsaw Vision and strategy *Regulated, licensed, and monitored by principal transport Investment authorities.

Innovation JOURNEY MODAL SPLIT Vision and Regulatory environment PRIVATE CAR PUBLIC TRANSIT leadership Environmental sustainability 32% 47% initiatives

Public transit supply

Transport affordability WALKING BICYCLE Versatility 18% 3% Service and Customer satisfaction inclusion Accessibility

FUTURE OF MOBILITY CAPABILITY Warsaw FoM global leader Significant Passive environment, Proactive environment, Proactive environment, work to do a number of barriers some barriers few barriers

STRENGTHS CHALLENGES • The city’s park-and-ride system decreases on-road parking and • Increasing car ownership with limited road space leads to high increases public transport use; its bikesharing system, , peak-hour congestion was adopted quickly and is growing • The recently formed Warsaw Public Transport Council aims to • Integrating public transport throughout the entire Warsaw enhance collaboration among stakeholders, including urban to improve coverage planners, citizens, and operators • Defining steps to transition to a 25 percent electric bus fleet by • Dense public transport network and multiple options in the city 2030 to improve air quality area, which encourage multimodal journeys Deloitte City Mobility Index Warsaw

Key focus areas to improve Assess demand Speed up construction Introduce an city mobility and realize the management of double tracks for integrated mobility techniques to reduce commuter rails and card that covers most Future of Mobility: congestion and Phase III of the metro modes of transport improve air quality expansion and accompanying services

MOBILITY ANALYSIS FURTHER DETAILS:

Performance and Vision and leadership Service and inclusion resilience Warsaw faces high congestion and low air Warsaw’s vision includes using open data Warsaw is expanding its public transport quality due to increased levels of car to build new transport solutions. It is also supply and has adopted digital measures ownership. Solutions include new shared redesigning its urban infrastructure to to increase accessibility and customer mobility models and temporary free increase cycling and walking. satisfaction. public transport days. • The extensive use of open data has led to • Further expansions of the Metro Line II • Warsaw’s city area still experiences innovative new startups focused on linking the eastern and western parts of congestion despite initiatives to reduce it, identifying public transport routes in case the city will enhance the already extensive such as park-and-ride efforts and a smart of disruptions. Other startups focus on public transport supply with additional parking pilot. The authorities should congestion forecasting and smart parking options. explore novel approaches, including pilots, which could be scaled to improve • Customer satisfaction has consistently congestion charging and limiting new transport reliability. been above 70 percent since 2012, and the registrations. • The Polish government recently metro and trams use accurate digital • The government has experimented with introduced a bill to legalize testing of displays. Similar measures can be adopted free public transport days to deal with self-driving vehicles. The Warsaw for buses serving the peripheral regions to poor air quality. The region needs to adopt Municipal Bus Company plans to make 33 increase ridership and customer stringent longer-term measures, such as percent of its bus fleet electric by 2020. satisfaction. phasing out high-emission vehicles. • Warsaw is creating more pedestrian- and • The city council has installed a network of • Plans are in place to introduce an cycling-friendly spaces. It has invested microtransmitters that, once connected integrated smart card that covers all US$1.8 million in a new bridge over the with smartphones, will help visually modes of public transport, parking, and River, thus linking the Powiśle and impaired citizens navigate the system. The other municipal services. It will replace districts. entire bus fleet is disabled-friendly, and plastic/cardboard tickets with a single the metro has elevators and in-station passenger/citizen account. support.

SUMMARY To realize its vision of future mobility, Warsaw is using open data to facilitate new transport solutions that will help maintain public transport reliability and improve accessibility for the disabled. It has also started to increase electrification of the bus fleet, is redesigning urban infrastructure, and is using shared mobility models. Yet car ownership has been increasing, leading to road congestion and low air quality. The city needs to reenergize its efforts to convert car trips, presently occupying a 32 percent , into active modes of transport. Municipalities do not currently impose congestion charging, but local governments are lobbying for its implementation.

CONTACTS Simon Dixon Irena Pichola Ewa Suszek Global Transportation leader Sustainability Consulting Central leader Communications manager Partner Partner Deloitte sp.z.o.o. Deloitte MCS Limited Deloitte Advisory sp. z o.o. sp.k. Tel: +48 660 459 029 Tel: +44 (0) 207 303 8707 Tel: +48 502 184 587 Email: [email protected] Email: [email protected] Email: [email protected]

About the Deloitte City Mobility Index About this publication Tohmatsu Limited, a UK private company limited The Deloitte City Mobility Index reviews major This publication has been written in general terms by guarantee (“DTTL”). DTTL and each of its on key aspects of mobility and the resulting and we recommend that you obtain professional member firms are legally separate and indepen- relationship to economic performance. Drawing on advice before acting or refraining from action on dent entities. DTTL and Deloitte NWE LLP do not publicly available data, client conversations, and any of the contents of this publication. Deloitte MCS provide services to clients. Please see bespoke Deloitte analyses, we assess each city’s Limited accepts no liability for any loss occasioned www.deloitte.com/about to learn more about our ability to transport its citizens both now and in the to any person acting or refraining from action as a global network of member firms. future and therefore its potential to bring prosperity result of any material in this publication. © 2018 Deloitte MCS Limited. All rights reserved to the city. About Deloitte As we receive feedback, we will update and expand Deloitte MCS Limited is registered in England and the analysis, which may mean the results shown in Wales with registered number 03311052 and its this document may change. registered office at Hill House, 1 Little New Street, For the full interactive index, visit the Deloitte City , EC4A 3TR, . http://Mobilitywww.h tIndextp://w watw deloitte.com/insights/mobility-index.deloitte.com/insights/city-mobility-inde.x Deloitte MCS Limited is a subsidiary of Deloitte LLP, For Deloitte’s insights on the Future of Mobility, visit which is the United Kingdom affiliate of Deloitte http://www.deloitte.com/insights/future-of-mobilitydeloitte.com/insights/future-of-mobility. NWE LLP, a member firm of Deloitte Touche