EUNIS 2009 Report EUNIS 2009

2 EUNIS 2009 - Index Index

Introduction...... 5

Previous activities ...... 7

European Annual Conference ...... 11

EUNIS 2009: University of Santiago de Compostela ...... 15

Committees ...... 17

Papers...... 19

Sponsors and Contributors ...... 27

Maps of the Faculty of Medicine ...... 31

Programme ...... 35

Keynote Speakers ...... 45

Images of the Conference ...... 55

List of attendees ...... 65

Executive summary ...... 71

3 EUNIS 2009 - Index

4 EUNIS 2009 - Introduction Introduction

What is EUNIS?

Aims The European University Information Systems (EUNIS), created in 1993, has the following foundational aims:

• Improve the exchange, the cooperation and the debate between the managers of the systems of information of European Institutions of Higher Education and Investigation.

• Present and discuss the university point of view with the main providers of systems of information.

• Establish relations with institutions of Higher Education and Research in the field of systems of information in each country and in an European level. Members Are members of this asociation:

• Institutions of Higher Education and Research

• National Organisations of education of all Europe

• Nowadays the association is conformed by 136 official institutions from 28 european countries and 2 associated countries (United States and Israel).

• Additionally there are agreements or informal relations with other organisations like EUA (European Asociation of Universities), EDUCAUSE (United States), TERENA (Trans-European Research and Education Networking Association), CAUDIT (Australia) , UNINETT (Norway), etc. Government • General Assembly (representatives of all the members)

• Council: Two representatives of each country, one representing the universities and other of the national organization, if it is the case. (In Spain, as representative of CRUE and of Universities, Javier Franco Tubío, Head of the ICT of the USC)

• Direction Committee: a maximum of nine members chosen between the ones of the Council.

5 EUNIS 2009 - Introduction

Contact: • President: Madey Jan, Director del Centre for Open and Multimedia Education Warsaw University (Poland)

• Vicepresident: Mahnic Viljan, Faculty of Computer and Information Science, University of Ljubljana (Slovenia) Activities • Congresses, workshops and events with partners

• Bulletins

• Reports and publications

• Groups of Work

• Best practices Prizes

• Distribution Lists

• Agreements and projects More information • http://www.eunis.org

6 EUNIS 2009 - Previous activities Previous activities

Presentation of the conference EUNIS 2009 during the development of the conference EUNIS 2008

From June the 24th to the 27th, three representatives of the USC assisted in Aarhus (Denmark) to the International Conference EUNIS 2008, “Visions for use of IT in Higher Education”. During the closing session, they made the official presentation of the edition 2009 (http://eunis.dk/ papers/) Presentation of the EUNIS2009 Venue. Aditionally they did informal presentations of the 2009 edition and gave promotional stuff. Promotional Stuff We developed two versions of the EUNIS 2009 promotional video, used in the presentation before mentioned, as in the web and in diferent presentations. They made flyers delivered in several forums, as the university meetings of the Sectorial Comission of the ICT of the Conference of Rectors of Spanish Universities and a model of the Rectorship of the USC. That material includes a promotional video of the conference(http://www.eunis.es/?p=113).

7 EUNIS 2009 - Previous activities

Development of workshop and meetings with the EUNIS Director Board

October 3rd and 4th, 2008 the EUNIS Director Board had a meeting in Santiago de Compostela to know the details of the organization and treat with the Organising Committee several aspects of the Conference. Schedule of meetings

Friday, October 3rd 09:00: Meeting of EUNIS2008 and EUNIS2009 Organising Committees

12:00 STORK project. (with Jaume I colleagues)

13:00 ICT Indicators Project (with UCISA and CRUE-TIC colleagues)

14:00 Lunch. (Fonseca Lounge, located in San Xerome Colexio - Praza do Obradoiro, S/Nº)

15:30 Return to hotel (Opportunity for informal discussion on STORK and ICT Indicators to continue if required)

16:30 Visit to EUNIS 2009 venue

17:30 (Optional) Guided visit to Universidade de Santiago de Compostela Historical Heritage

Free time to visit Santiago

21:30 Dinner (Hostel of the Catholic Monarchs - Praza do Obradoiro s/n)

All acts of this day will be held in the Hall Rectoral of the University of Santiago de Compostela, located in San Xerome Colexio - Praza do Obradoiro, S/Nº.

Saturday, October 4th 9:00 EUNIS Board meeting, including review of EUNIS2008 and discussion of draft Conference Organisers Guidelines with colleagues from Aarhus

12:00 Board meeting with EUNIS2009 Organising Committee

14:00 Lunch (Restaurant El Mercadito - Street Galeras, 18 - Santiago de Compostela)

All acts of this day will be held in the Meeting Room of The House of Europe located in Park Vista Alegre - Rúa Salvadas s / n - Santiago de Compostela

Constitution of the Organising Committee and workshops

In October 2008 we proceed to constitute the Organising Comittee of EUNIS 2009, with the composition shown in the page 17 of this report.

8 EUNIS 2009 - Previous activities

Elaboration and set up of the official website of the Conference (www.eunis.es)

For the set up of the conference website we bought a specific server to host the website as a institutional way of communication for the Conference, created with a content management system based on PHP/MySQL. We installed WordPress to edit the contents. The information can be syndicated by RSS technology.

It includes the development of the institutional image of the Congress (visual identity)

9 EUNIS 2009 - Previous activities

Preparation of the program and contact with keynote speakers

During the years 2008 and 2009 we managed, with the colaboration of several european, spanish and galician entities and institutions, to invite different people of recognised prestige to take part in the conferences.

The keynote speakers selected were the following:

• Franco Accordino

• Miguel Álvarez Rodríguez

• Francisco José García Peñalvo

• Richard N. Katz

• Alan McMeekin

• Louis Pouzin

• Manuel Rivera Seguí

• Peter Szegedi

• Arthur Trew

• Andreu Veà

A brief resume of the Curriculum of each one of the speakers can be consulted from the page 45 of this report.

10 EUNIS 2009 - European Annual Conference European Annual Conference

The main activity of EUNIS is its ANNUAL CONFERENCE. The 14th took place in Aarhus, Denmark, in June 24th to 27th, 2008, under the idea “IT: Key of the European Space for Knowledge”

This event joined up to 300 assistants coming from more than 30 countries. Structured in plennary sessions and workshops, the conference let know the most important works on the field of the ICT of the european universities and research institutions, been revealed as a meeting point and as an exceptional opportunity to share experiences with the professional heads of european institutions (universities and centres of research). Schedule The conference was structured in 4 days:

A first day dedicated to specific tutorials and workshops:

• Workshop on National Provides and Management Information Systems

• Tutorial: University Information System Standards

• Tutorial: Virtual Learning Environments - Build your own classroom on SecondLife

• Tutorial: Crypto Applet, a java digital signature Framework

The main conference with plennary exhibitions and parallel sessions about distinct topics, during 3 days.

1. IT strategy and governance

2. IT infrastructure and integrited systems

3. Identity management, federation, security and shared services

4. IT support for globalisation and mobility

5. Portals and students services

6. Virtual libraries and repositories research and teaching

7. E-Learning: Organisation and implementation

8. Educational tools and technologies

11 EUNIS 2009 - European Annual Conference

Programme The typical programme of a conference included professional activities, meetings of EUNIS Boards and other events like the Best Practices Award. All of them built a perfect complement to the conferences and presentations, and the framework to interact with other institutions.

Preliminary programme of the 2008 conference:

12 EUNIS 2009 - European Annual Conference

Places of the EUNIS Conferences

1995 Düsseldorf, Germany 2003 Amsterdam, Netherlands

1996 Manchester, UK 2004 Ljubljana, Slovenia

1997 Grenoble, France 2005 Manchester, UK

1998 Praha, Czech Republic 2006 Tartu, Estonia

1999 Helsinki, Finland 2007 Grenoble, France

2000 Pozñan, Poland 2008 Aarhus, Denmark

2001 Berlin, Germany 2009 Santiago de Compostela, Spain

2002 Porto, Portugal 2010 Warsaw, Poland

13 EUNIS 2009 - European Annual Conference

14 EUNIS 2009 - EUNIS 2009: University of Santiago de Compostela EUNIS 2009: University of Santiago de Compostela

The 2009 Annual Conference edition took place in June, from the 23rd to the 26th in Santiago of Compostela, held by the University of Santiago de Compostela.

It was the first time in Spain for this conference. The USC proposal to held the EUNIS conference was presented in the 2006 meeting in Tartu (Estonia), where was decided the conference hosts for the period 2007-2010, that will finish in Warsaw, in June 2010. It was ratified in the meeting of the EUNIS Board in Netherlands, that decission was communicated by the Executive Secretary, Martin Price. The context • The Annual Conference of EUNIS represents a frame of reference for the discussion on the challenges and the new projects of technologies and systems of information in higher education.

• The lectures proposed are evaluated by a Scientific Committee of IT professionals from different countries, being constituted, some of them based on the references of good practices at an European level.

• The USC together with other national and regional administrations will act as host in the organization of the Congress, under the supervision of EUNIS.

• EUNIS 2009 represents an exceptional showcase to present projects and initiatives developed by technological partners, particularly companies and administrations at an European level.

• The USC will offer a relevant role in the event to the Conference of Rectors of Spanish Universities (CRUE).

• Santiago de Compostela and its routes are an exceptional lure which, together with a high level programme, constitute key points to assure an excellent participation, qualitative and quantitative, in EUNIS 2009; meeting point of cultures and knowledge.

• Through the organization of this Congress, the USC hopes to achieve a meeting point between the fifth centenary of this historic University and its present and future commitment with innovation and quality.

15 EUNIS 2009 - EUNIS 2009: University of Santiago de Compostela

The USC constituted in april of 2008 an Organising Committee chaired by the Rector, to ensure the planning and management of all the aspects of the conference, like the professional, communicational and organizational version.

The conference was held in the Faculty of Medicine, in the incomparable frame of the Obradoiro Square, with different social and cultural acts.

The conference website was shown during the presentation EUNIS 2009 venue made in Aarhus in June 2008. (http://www.eunis.es)

16 EUNIS 2009 - Committees Committees

Scientific Committee

The Scientific Committee is composed by 30 people of different fields (http://www.eunis.es/?p=82), 16 of them members of EUNIS and 14 from spanish universities. There have been workshop meetings with the President and Secretary to set the Call for papers, the Selection Criteria, and the Topics of the Conference

The submitted papers revision ended on the 31st of March, 2009; been the authos informed the 15th of April. The revision of the papers was made through a double blind review. Director D. Emilio López Zapata. University of Málaga Secretary Javier Díaz Bruguera. University of Santiago de Compostela Members Enrique Barreiro Alonso. University of Vigo Uwe Blotevogel. University of Duisburg-Essen José Alberto Bugarín Diz. University of Santiago de Compostela José Raúl Canay Pazos. University of Santiago de Compostela María José Carreira Nouche. University of Santiago de Compostela Bas Cordewener. University Diusburg-Essen José Manuel Cotos Yáñez. University of Santiago de Compostela Jean-Francois Desnos. University of Joseph Grenoble I, CICG. Yves Epelboin. University of P.M Curie Carmen Fernández Chamizo. Complutense University of Madrid Miguel Ferrando Bataller. Technical University of Valencia Andrés Garzón Villar. Pablo de Olavide University of Sevilla Alf Hansen. Uninett Fas Carlos Juiz García. Universidad of Islas Baleares Tapani Kalmi. University of Turku Markku Kuula. Helsinki school of Economics Faraón Llorens Largo. University of Alicante Jan Madey. University of Warsaw Viljan Mahnic. University of Ljubljana Xosé María Pousada Carballo. University of Vigo

17 EUNIS 2009 - Committees

Martin Price.University of Reading Arsenio Reis. University of Trás-os-Montes-e Alto Douro Ligia Ribeiro. University of Porto Andrew Rothery. University College Worcester, Henwich Grove Andres Salu. University of Tartu Peter Tinson. University of Oxford Alberto Valderruten Vidal. University of A Coruña Hans-Dieter Weckmann. University of Duisburg-Essen Organising Committee

Director Senén Barro Ameneiro Secretary Javier Franco Tubío Members Angeles Cabarcos López José Raúl Canay Pazos María Jose Carreira Nouche Luis Coladas Uria Paulo Felix Lamas Pedro J. Rey Sanchiz

To complete the organization of the congress, the Organising Committee had 27 meetings to be able to head all the details that concern the set up of an event of this character, with a number of assistants so overhead and from diferent countries. This work includes from the coordination of the rent and adaptation of the spaces used in the conference, the selection and preparation of the activities and events of the social programme, the delivered material, the accommodation of the assistants, the contact and reception of the invited personalities, etc.

18 EUNIS 2009 - Papers Papers

Selection criteria

Originality Is the idea original in a contemporary context?

Quality Does the author clearly illustrate the issues, problems and trends described?

Relevance Is the abstract of relevance to the themes of the congress?

Presentation Is the abstract well presented with good use of the EUNIS abstract template, useful figures/illustrations and with good style and grammar?

Overall rating What is your overall rating of the paper? Topics • IT governance

• IT infrastructure and integrated systems

• Multimedia: a new scenario for universities

• Identity management and federation

• Security: technical and legal aspects

• Globalisation and mobility: learning on a dynamic world

• Using portals and webs as institutional tools

• Virtual libraries

• E-learning and V-learning

• New technologies for education

• Are we ready? Web 2.0 and social networking at the university

• Open software and free software: a new world has arrived

• Electronic administration

19 EUNIS 2009 - Papers

List of accepted papers

6 - E-Learning in Shibboleth-based Federations: The Design Rationale behind the German DFN- AAI E-Learning Profile, Wolfgang Hommel

7 - LESSON LEARNED FROM THE DEPLOYMENT OF A STUDENT/INSTRUCTOR INFORMATION SYSTEM IN ARISTOTLE UNIVERSITY OF THESSALONIKI, Ioannis Salmatzidis, George Pangalos

8 - HOW GERMAN STUDENTS USE WEB 2.0 — RESULTS OF AN ONLINE-SURVEY, Bernd Kleimann

9 - Studielink, a nationwide e-admission system for Higher Education in the Netherlands, Bote Folkertsma, Wouter de Haan

10 - TEACHING AND LEARNING THROUGH IMMERSIVE TELEPRESENCE: LESSONS LEARNED FROM FIRST DEPLOYMENTS, Stefan Karapetkov

11 - Doing Architecture - the LJMU Enterprise Architecture Pilot, John Townsend

13 - Web-based Media at European Universities: Systems, Usage, and Motivation, Mikkel Godsk

14 - ENHANCING LEARNING USING SYNCHRONISED MULTIMEDIA ANNOTATION, Mike Wald, Gary Wills, Dave Millard, Lester Gilbert, Shakeel Khoja, Jiri Kajaba, Yunjia Li, Priyanka Singh

15 - Adopting A Mandatory Course Feedback System, Matti Hartikainen

16 - A Reference Model for the Evaluation of Information Systems for an Integrated Campus Management, Markus Bick, Kathrin Börgmann

17 - PREPARE FOR SUCCESS: A PRE-ARRIVAL LEARNING RESOURCE TO PREPARE STUDENTS FOR STUDY IN A DIFFERENT ACADEMIC CULTURE, Julie Watson

18 - Design and Delivery of an E-Assessment Solution at the University of Duisburg-Essen, Daniel Biella, Steffi Engert, Dieter Huth

19 - FEDERATED ACCESS TO WebTV PORTALS AND ARCA, Ajay Daryanani, José María Fontanillo

20 - PORTALS AND VLE: HOW ARE THEY RELATED AND WHAT ARE THEY FOR, Yves Epelboin, Paulo Alves, Paul Held, José Antonio Palma, James Uhomoibhi

21 - The Bologna Process: Meeting the Strategic Challenges, Janette Hillicks, Patrick Bellis

22 - Internal Systems development for a sector in change, Andora Sjøgren

23 - The research documentation system Frida, Grete Christina Lingjærde, Andora Sjøgren

24 - ENGAGING TUTORS IN USING E-REPOSITORIES FOR LEARNING AND TEACHING, Andrew Rothery, Sarah Hayes

26 - DIGITAL IDENTITY MADE SIMPLE: THE RedIRIS IDENTITY SERVICE - SIR, Diego Lopez, Cándido Rodríguez

27 - AN IT GOVERNANCE FRAMEWORK FOR UNIVERSITIES IN SPAIN, Antonio Fernández, Faraón Llorens

20 EUNIS 2009 - Papers

28 - THE IMPACT OF THE GLOBAL ECONOMIC CRISIS ON TECHNOLOGY PROJECTS IN HIGHER EDUCATION, Malcolm Woodfield

30 - Business Intelligence within integrated web-based HEI Management Systems - HISinOne- eduStore, Sven Gutow

31 - AN INNOVATIVE E-BOOK ON THE MEASUREMENT FIELD, Maria Teresa Restivo, Maria de Fátima Chouzal, Fernando Gomes Almeida, Joaquim Mendes, António Mendes Lopes

32 - VoiceCampus: An Automated Informative and Interactive System for Students, George Dimitriou, Theofilos Milonas, George Papazidis, Andreas Velonis

33 - Exploring Identity Management: The LSE Challenge, Isidora Kourti, John Paschoud

34 - VIRTUAL BUSINESS GAMES IN HIGH EDUCATION, Alexandre Ediberidze, Badri Meparishvili, Gulnara Janelidze

35 - SMALL SCALE TECHNOLOGY ADOPTION INITIATIVES - ARE THEY WORTH THE EFFORT?, Noel Wilson, Kenneth McCartan, James Uhomobhi

36 - TOUM - The Official Electronic Noticeboard of the University of Murcia, Daniel Sánchez- Martínez, Inmaculada Marín-López, Tomás Jiménez-García

37 - MEASURING THE APPLICATION OF E-LEARNING AT THE UNIVERSITY OF ZAGREB, Sandra Kucina Softic

38 - COMPREHENSIVE E-LEARNING WITH AUTOMATIC ASSESSMENT SYSTEM IN MATHEMATICS IN WROCLAW UNIVERSITY OF TECHNOLOGY, Przemysław Kajetanowicz, Jędrzej Wierzejewski

39 - MYCAMPUS, AN ONLINE LEARNING ENVIRONMENT THAT PROVIDES CHOICES OF TOOLS AND SERVICES TO ALL, Llorenc Valverde, Magi Almirall, Eva de Lera

40 - MYCAMPUS, AN ONLINE LEARNING ENVIRONMENT THAT PROVIDES CHOICES OF TOOLS AND SERVICES TO ALL, Llorenc Valverde, Magi Almirall, Francesc Santanach, Xavi Aracil, Eva Loste

41 - IDMONE MAKES THE DIFFERENCE, Hendrik Eggers, Dr. Peter Rygus

42 - TOWARDS FIRST-AID IDM-TOOLKIT, Krasimir Zhelev, Frank Tröger, Florian Löffler, Hendrik Eggers

43 - UNIVERSITY OF SEVILLE, BUILDING TOMORROW’S EDUCATION, Carlos Leon, Juan Camarillo, Ana Conde, Victoria Fernandez

44 - Identity Management: facing access management to public services, Greg Pytel

45 - LEARNING COMMONS – DEVELOPING QUALITY ASSURANCE SYSTEM, Kaija Jääskeläinen

46 - AVAILABILITY AND CONTINUITY MANAGEMENT AT TECHNISCHE UNIVERSITÄT MÜNCHEN AND THE LEIBNIZ SUPERCOMPUTING CENTRE, Wolfgang Hommel, Silvia Knittl, Daniel Pluta

47 - Recent advances in E-learning 2.0, Jérémie Grépilloux

21 EUNIS 2009 - Papers

48 - e-Games for e-Learning, Martinha Piteira, Carlos Costa

49 - REGIONS – A STARTING-POINT FOR EUROPEAN COOPERATION? CASE: THE NORDIC COUNTRIES, Andora Sjøgren, Gunnar Backelin, Kuno Öhrman

51 - TICDocencia: A DIGITAL MODEL OF PARTICIPATION FOR STUDENTS AND TEACHERS, José del Sagrado-Martínez, Antonio Becerra-Terón, Mercedes Martínez-Durbán

52 - Testing the XCRI Standard on course advertising information at the University of Worcester, Viv Bell, Viv Bell, Viv Bell, Viv Bell, Viv Bell, Viv Bell, Viv Bell, Viv Bell

53 - INTRODUCTION OF INDIVIDUAL STUDY PLANS, Geir Vangen

54 - A LUVLE EXAMPLE: EVOLUTION OF ELEARNING FROM ENTREPRENEURIAL TO ENTERPRISE ESSENTIAL, Richard A. Ranker, Mark Bryson

55 - Openness of academic subjects for single and multipart e-learning, Izabella Bednarczyk, Leszek Rudak

56 - INSPIRING LECTURERS: SHARING E-LEARNING PRACTICE THROUGH EUROPEAN CASE STUDIES, Sarah Hayes, Mikkel Godsk, Majbrit Vandsø Andersen

57 - AN UPDATE ON THE ACTIVITIES OF THE ROME STUDENT SYSTEMS AND STANDARDS GROUP, Jonathan Dempsey, Manuel Dietz, Simone Ravaioli

58 - A COMPARISON OF CERTIFIED PDF AND DIGITARY FOR SECURE ELECTRONIC GRADUATION DOCUMENTS, Andy Dowling, Jonathan Dempsey

59 - ADMINISTRATION OF INTERNATIONAL COOPERATION IN EDUCATION THROUGH ICT IN SLOVAK REPUBLIC, Juraj Fabus, Iveta Kremenova, Darina Tothova

61 - SERVICE DELIVERY AT LULEA UNIVERSITY OF TECHNOLOGY, THE SECOND WAVE, Bengt-Olov Jansson

62 - COMBINING ENTERPRISE ARCHITECTURE AND QUALITY ASSURANCE SYSTEM FROM DATA ADMINISTRATION VIEWPOINT, Jaakko Riihimaa

65 - The role of the central IT Services organisation in a Web 2.0 world, David Harrison, Joe Nicholls

67 - AN IDENTITY FEDERATION BASED ENVIRONMENT FOR COLLABORATION WITH THE LATIN AMERICAN SPACE OF HIGHER EDUCATION, José Alfonso Accino, Manuel Cebrián

68 - INTEGRATION OF e-LEARNING TECHNOLOGIES IN A NUTRITION EPIDEMIOLOGY DISCIPLINE, Teresa F. Amaral, Rita C. S. Guerra, Hugo Ribeiro

71 - STUDENTS’ ACTIVATION ON MOODLE PLATFROM, Izabella Bednarczyk, Bartlomiej Michalowicz, Leszek Rudak, Dorota Sidor

72 - RESEARCH MANAGEMENT IN HIGHER EDUCATION INSTITUTIONS: A PROCESS MANAGEMENT EXPERIENCE IN ITALIAN UNIVERSITIES, Fabrizio Luglio, Nicola Bertazzoni

22 EUNIS 2009 - Papers

73 - DESINGNING THE ARCHITECTURE FOR AN INTEGRATED INFORMATION SYSTEM FOR UNIVERSITIES: THE CHALLENGE AHEAD, Federico Gallerani

74 - Continual service improvement at university environment by ITIL, Zuzana Hnatová, Iveta Kremenová

75 - AlineaTIC: A TINY TOOL FOR IT GOVERNANCE ALIGMENT AT UNIVERSITIES, Jaume Vicens, Cristina Perez, Judit Jimenez, Carlos Juiz

76 - EXPLORING THE USER ACCEPTANCE OF THE LEADING UNIVERSITY MANAGEMENT INFORMATION SYSTEM IN AUSTRIA, Elisabeth Milchrahm

77 - BULDING A NEW ADMISSION SYSTEM FROM SCRATCH – IS IT REALLY WORTH IT?, Per Zettervall

78 - THE USE OF PEDAGOGICAL PROFILES TO ESTABLISH AN EDUCATIONALLY CENTRIC APPROACH TO THE MANAGEMENT AND DISCOVERY OF TEACHING AND LEARNING SUPPORT RESOURCES, Alan Masson, James Gheel, Karen Evans, Philip Turbitt

79 - TRENDS IN THE DEVELOPMENT OF E-LEARNING IN HIGHER EDUCATION AND FUTURE DIRECTIONS, James Uhomoibhi, José Palma, Paulo Alves

80 - CONVERTING OFFICE INTO E-OFFICE: FOUR CASE STUDIES, Jana Kohoutková

83 - Connect, Envision and Collaborate! Alternative Project and Funding Approaches to Increase Impact and Sustainability of Innovation, Bas Cordewener, Christien Bok, Janina van Hees, Eja Kliphuis

85 - VIDEOCONFERENCING – NEW OPPORTUNITIES FOR TTI DISTANCE LEARNING AND PART-TIME EDUCATION, Boriss Misnevs, Aleksandr Krivchenkov, Aivars Muravjovs, Anna Muravjova

86 - WEB-SERVICES FOR EXCHANGE OF DATA ON COOPERATION AND MOBILITY BETWEEN HIGHER EDUCATION INSTITUTIONS, Fabio Arcella, Janina Mincer-Daszkiewicz, Simone Ravaioli

87 - The impact of the Bologna Process on the labour market: a national data warehouse regarding universities and graduates, Alberto Leone, Loris Cancellieri, Angelo Guerriero, Andrea Cammelli

88 - Tools for university guidance targeted at high school students, Alberto Leone, Angelo Guerriero, Furio Camillo, Elio Pasca, Andrea Cammelli

89 - A MODULAR SYSTEM FOR THE SUCCESSFUL IMPLEMENTATION OF IT-BASED CAMPUS MANAGEMENT SYSTEMS, Lars Degenhardt, Harald Gilch, Birga Stender, Klaus Wannemacher

91 - Identity Based Clusters of Applications for Collaboration and eLearning, Jose A. Accino, Manuel Cebrián, Victoriano Giralt

92 - The 3TU Federated Learning Environment, Bert van Zomeren, Jan Klein, Cees du Bois, Roland Daane

93 - Blended Learning Approach to include the Innovative use of Vodcasts (video-podcasts) to enrich Students’ Learning Experience in Structures Laboratory, Phebe Mann

23 EUNIS 2009 - Papers

94 - PROVIDING LIFETIME SERVICES TO STUDENTS – THE CASE OF THE UNIVERSITY OF TRÁS-OS- MONTES E ALTO DOURO, António Rio Costa, Arsénio Reis, Jorge Santos, Jorge Borges, Alberto Vasconcelos, João Barroso, José Bulas-Cruz, Fernando Rodrigues

96 - Information Technology Infrastructure Library in the Higher Education Sector – Exploration of the Use of ITIL at European Universities, Markus Bick, Kathrin Börgmann, Agnieszka Anna Onuchowska

99 - Socrates: learning platform based on free software, Web 2.0 services and personal storage, Miguel Angel García, Javier García, Alfonso Marín, Antonio Merino, Juan José Vidal, Antonio Javier Martínez

100 - Achievements of the Bologna process reforms – an integrated management and IT approach, Raquel Velada, Elsa Cardoso, Ana Antunes, António Caetano, Rui Bento, Francisco Aguiar, Sílvia Silva, Manuel Menezes de Sequeira

101 - Designing strategy maps for programme performance measurement in higher education, Elsa Cardoso, Stijn Viaene, Carlos Sá Costa

102 - BPMN: VISUALISATION OF EXAMINATION REGULATIONS, Andrea Grimm

103 - the world lecture project - (wlp)°, Michael Fischer

104 - Project 1,000 at Masaryk University, Pavel Babinec, Lukáš Rychnovský, Pavel Tuček

105 - POLIMEDIA: A SYSTEM FOR SUCCESSFUL VIDEO E-LEARNING, Carlos Turro, Miguel Ferrando, Jaime Busquets, Aristóteles Cañero

106 - MULTI-UNIVERSITY PROJECT IN E-TEACHER TRAINING – EXPERIENCE AND LESSONS LEARNED, Aneta Mieszkowska, Anna Zukowska

107 - A Federation Enabled Virtual Microscope, Manuel Baleriola, Ignacio Perez, Victoriano Giralt

108 - USING WEB SEARCH ENGINES TO FIND INFORMATION LEAKAGE AND SECURITY HOLES WITHIN YOUR ORGANIZATION, Hans Pongratz

110 - E-LEARNING AND STUDENT MANAGEMENT SYSTEM: TOWARD AN INTEGRATED AND CONSISTENT “LEARNING PROCESS”, Matteo Bertazzo, Franca Fiumana

111 - REQUIREMENTS OF ERP SYSTEMS OF UNIVERSITIES IN EUROPE, Uwe Blotevogel

112 - irisEduPerson: Recommendations for Modeling a University into a Directory Schema, Carmen Lopez, Domingo Ortega, Ignacio Diaz, Liborio Revilla, Victoriano Giralt

113 - EUROPEAN LEARNER MOBILITY STANDARDIZATION: SKETCHING THE LANDSCAPE, Cleo Sgouropoulou, Simon Grant, Scott Wilson, Geir Vangen

115 - IN-CLASS UNATTENDED RECORDING OF LECTURES AT UNIVERSITAT JAUME I, José Pascual Gumbau, Manuel Mollar, Vicente Andreu Navarro, Juan Luis Bort

116 - SEMANTIC INJECTION OF INSTITUTIONAL WEBSITES WITH NEW MICROFORMATS FOR HIGHER EDUCATION, Stefan Eicker, J. Peter M. Schuler, Peter M. Schuler

24 EUNIS 2009 - Papers

117 - Experiences from Portlet deployment, Mikael Berglund

118 - ELECTRONIC ADMISSION AND ENROLMENT PROCESSING - NO QUEUES ANYMORE?, Hans Pongratz, Kai Wülbern

119 - Scheduling and Timetables: Managing University’s Resources, Handan Kilicaslan, Alessandro Furlati

List of refused papers

25 - PC Labs - Here, There and Everywhere - But Not Anymore, David Lomas

29 - LEVERAGING IT TO DRIVE INNOVATION IN CHALLENGING TIMES, Harald Pitz

50 - Aplicaciones para Telefonia IP. Una red integrada de servicios, Jesus Martinez Martinez

60 - Brainstorming and Net Surfing; Inspiring the students through search thesaurus, Niloofar Razavi

63 - The knowledge promotion reform, Asbjørn Thorsen

64 - Web application security, Asbjørn Thorsen

66 - Three-Pillar-Architecture: Virtualization and High Availability for Three-Pillar-Unaware Applications, Volker Buzek

69 - Knowledge Management and Virtual Desktop, Carlos Leon, Francisco Perez, Miguel Rueda, Juan Camarillo, Teresa Sanchez-Godoy

70 - PHYSICAL ACCESS CONTROL IN THE UNIVERSITY SCALE, Lukas Rychnovsky, Martin Osovsky

81 - Automatic learning contents in mobile scenarios, Magí Almirall, Josep Rivera, Llorenç Valverde, Eva Gil

82 - Quotidianos: the development of an interactive multimedia resource to vocational exploration, Inês Nascimento, A. Raquel Teixeira

84 - E-LEARNING COMPETENCE DEVELOPMENT AT THE UNIVERSITY OF DUISBURG-ESSEN AND THE KEY ROLE OF SUPPORT SERVICES, Engert Steffi

90 - Changes in Higher education: online interaction to help students think, Sónia Sobral, Pedro Pimenta

95 - BLENDED LEARNING APPROACH TO INCLUDE THE INNOVATIVE USE OF VODCASTS (VIDEO- PODCASTS) TO ENRICH STUDENTS’ LEARNING EXPERIENCE IN STRUCTURES LABORATORY, Phebe Mann

97 - University Web Page as builded information architecture and distrubuted information flow. Challenges and research., Kamil Kaczmarek, Bartosz Mozyrko, Dorota Nicewicz-Modrzewska

98 - REGISTRY OF CZECH AND SLOVAK THESES AND PLAGIARISM-TRACING SYSTEM, Michal Brandejs, Jitka Brandejsova, Jan Kasprzak, Miroslav Kripac, Lubos Lunter

25 EUNIS 2009 - Papers

109 - University portal optimization through network monitoring and applying techniques of web usage mining, Michal Munk, Jozef Kapusta, Peter Svec, Martin Drlik, Jan Skalka

114 - Where is my classroom?, Paulo Frias

List of papers applying for the Dørup e-Learning Award

14 - ENHANCING LEARNING USING SYNCHRONISED MULTIMEDIA ANNOTATION, Mike Wald, Gary Wills, Dave Millard, Lester Gilbert, Shakeel Khoja, Jiri Kajaba, Yunjia Li, Priyanka Singh

31 - AN INNOVATIVE E-BOOK ON THE MEASUREMENT FIELD, Maria Teresa Restivo, Maria de Fátima Chouzal, Fernando Gomes Almeida, Joaquim Mendes, António Mendes Lopes

38 - COMPREHENSIVE E-LEARNING WITH AUTOMATIC ASSESSMENT SYSTEM IN MATHEMATICS IN WROCLAW UNIVERSITY OF TECHNOLOGY, Przemysław Kajetanowicz, Jędrzej Wierzejewski

39 - MYCAMPUS, AN ONLINE LEARNING ENVIRONMENT THAT PROVIDES CHOICES OF TOOLS AND SERVICES TO ALL, Llorenc Valverde, Magi Almirall, Eva de Lera

54 - A LUVLE EXAMPLE: EVOLUTION OF ELEARNING FROM ENTREPRENEURIAL TO ENTERPRISE ESSENTIAL, Richard A. Ranker, Mark Bryson

93 - Blended Learning Approach to include the Innovative use of Vodcasts (video-podcasts) to enrich Students’ Learning Experience in Structures Laboratory, Phebe Mann

105 - POLIMEDIA: A SYSTEM FOR SUCCESSFUL VIDEO E-LEARNING, Carlos Turro, Miguel Ferrando, Jaime Busquets, Aristóteles Cañero

110 - E-LEARNING AND STUDENT MANAGEMENT SYSTEM: TOWARD AN INTEGRATED AND CONSISTENT “LEARNING PROCESS”, Matteo Bertazzo, Franca Fiumana

113 - EUROPEAN LEARNER MOBILITY STANDARDIZATION: SKETCHING THE LANDSCAPE, Cleo Sgouropoulou, Simon Grant, Scott Wilson, Geir Vangen

List of presented posters

45 - LEARNING COMMONS – DEVELOPING QUALITY ASSURANCE SYSTEM, Kaija Jääskeläinen

67 - AN IDENTITY FEDERATION BASED ENVIRONMENT FOR COLLABORATION WITH THE LATIN AMERICAN SPACE OF HIGHER EDUCATION, José Alfonso Accino, Manuel Cebrián

68 - INTEGRATION OF e-LEARNING TECHNOLOGIES IN A NUTRITION EPIDEMIOLOGY DISCIPLINE, Teresa F. Amaral, Rita C. S. Guerra, Hugo Ribeiro

76 - EXPLORING THE USER ACCEPTANCE OF THE LEADING UNIVERSITY MANAGEMENT INFORMATION SYSTEM IN AUSTRIA, Elisabeth Milchrahm

26 EUNIS 2009 - Sponsors and Contributors Sponsors and Contributors

SANTANDER UNIVERSITIES

Santander Bank believes that universities, major sources of knowledge, play an increasingly important role in today´s knowledge society, in which they have to act as guides towards an increasingly innovative society, and as a critic reference to get a more just and fraternal society. Therefore, as an expression of it commitment with the social progress, Santander Bank has created the Santander Universities Global Division, which supports with its activities the social action of the Bank and allows it to maintain a stable alliance with the academic world in America, China, Spain, Morocco, Portugal, United Kingdom and Russia.

It is a relationship that began in 1996 and has established itself as a mark of Santander Bank. Already more than 700 academic institutions receive support from the bank for the implementation of programs of aids for study, teaching projects, research and activities to encourage the use of new technologies on the campuses or to promote the relationship between universities and companies, among other actions.

The bank supports the university community with initiatives such as the granting over 14.000 scholarships every year to promote study, research, social inclusion and the inflow of students into the labor market. The bank is working on the development of more than 2.500 academic projects.

Through its Santander Universities Global Division, Santander Bank is also involved in other projects born from its collaboration with various academic institutions and that they deserve special mention for its overall size. This is the case of Universia —which now includes 1.100 universities, making it the largest university network in the world—, and the Virtual Library Miguel de Cervantes, the largest collection of Hispanic letters in internet.

27 EUNIS 2009 - Papers

28 EUNIS 2009 - Papers

HP is a technology company that operates in more than 170 countries around the world. We explore how technology and services can help people and companies address their problems and challenges, and realize their possibilities, aspirations and dreams. We apply new thinking and ideas to create more simple, valuable and trusted experiences with technology, continuously improving the way our customers live and work. No other company offers as complete a technology product portfolio as HP. We provide infrastructure and business offerings that span from handheld devices to some of the world’s most powerful supercomputer installations. We offer consumers a wide range of products and services from digital photography to digital entertainment and from computing to home printing. This comprehensive portfolio helps us match the right products, services and solutions to our customers’ specific needs.

From Walldorf to Wall Street: The SAP Success Story As the world’s leading provider of business software*, SAP delivers products and services that help accelerate business innovation for our customers. We believe that doing so will unleash growth and create significant new value – for our customers, SAP, and ultimately, entire industries and the economy at large. Today, customers in more than 120 countries run SAP applications – from distinct solutions addressing the needs of small businesses and midsize companies to suite offerings for global organizations. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, including the Frankfurt Stock Exchange and NYSE under the symbol “SAP.” Our vision is for companies of all sizes to become best-run businesses. In today’s challenging business environment, best-run companies have clarity across all aspects of their business, which allows them to act quickly with increased insight, efficiency, and flexibility. By using SAP solutions, companies of all sizes – including small businesses and midsize companies – can reduce costs, optimize performance, and gain the insight and agility needed to close the gap between strategy and execution. To help our customers get the most out of their IT investments so that they can maximize their business performance, our professionals deliver the highest level of service and support.

29 EUNIS 2009 - Papers

Sigma Gestión Universitaria is an association of universities that transforms university data management needs by means of an integrated computer tools solution, to provide support for the whole university administration process. Sigma Gestión Universitaria arose from the interest of various universities in bringing together the needs of data management and administrative procedures and turning them into a set of modules that provide solutions to emerging and changing problems in the university environment. Sigma Gestión Universitaria has been developing data management and taking part in the region’s leading solutions in University environment for more than fifteen years, working in the areas of educational planning, academic management, comprehensive management of continuous training, administration of educational resources, personnel development and training and comprehensive research management. The Sigma Gestión Universitaria's mission came about as a result of the development and support of management systems for universities, including software implementation, maintenance, development and support for modules that form part of the association’s solutions. It also provides a design for new functionalities that enable universities to adapt to the new European space and to future needs that may arise. This all takes place with the co-operation of and near the administrative campus, in order to obtain the best practices required by each university that is a member of the association.

Vodafone Group Plc is the world's leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific and the United States through the Company's subsidiary undertakings, joint ventures, associated undertakings and investments. The Group's mobile subsidiaries operate under the brand name 'Vodafone'. In the United States the Group's associated undertaking operates as Verizon Wireless. During the last two financial years, the Group has also entered into arrangements with network operators in countries where the Group does not hold an equity stake. Under the terms of these Partner Network Agreements, the Group and its partner networks co-operate in the development and marketing of global services under dual brand logos. At 31 March 2009, based on the registered customers of mobile telecommunications ventures in which it had ownership interests at that date, the Group had 303 million customers, excluding paging customers, calculated on a proportionate basis in accordance with the Company's percentage interest in these ventures. The Company's ordinary shares are listed on the London Stock Exchange and the Company's American Depositary Shares ('ADSs') are listed on the New York Stock Exchange. The Company had a total market capitalisation of approximately £66.9 billion at 18 May 2009.

30 EUNIS 2009 - Maps of the Faculty of Medicine Maps of the Faculty of Medicine Stairs to Planta -1 Stairs to Planta 3, 2, 1 and -1 Aula 1 Faculty foyer Stairs to Planta 2 Planta 0

31 EUNIS 2009 - Maps of the Faculty of Medicine Stairs to Planta 3, 2, 0 and -1 Planta 1 Graos Salón de

32 EUNIS 2009 - Maps of the Faculty of Medicine Preventiva Medicina Aula Stairs to Planta 3, 1, 0 and -1 Coffee breaks & Lunchs Castelao Aula Stairs to Reception Stairs to Planta 0 Desk Planta 2 Salón de Actos

33 EUNIS 2009 - Maps of the Faculty of Medicine Stairs to Planta 2, 1, 0 and -1 (free access for attendees during the congress) Computer Lab Planta 3

34 EUNIS 2009 - Programme Programme

Tuesday 23/06

Workshop R3SG - Harmonizing Higher Education: “Standard” perspectives in 09:00 support of the Bologna Process toward the creation of a European Higher Education Area [Aula Castelao] This workshop builds on the previous activities of the Rome Student Systems and Standard Group (RS3G) around standards and procedures supporting digital student data exchange in Higher Education Institutions. RS3G has been focused on putting into perspective how standardization efforts can help solve the challenging interoperability problems paving the road toward the harmonization of Higher Education at international level. One of its distinctive traits is to provide a context for understanding international standardization activities, contributing to the them in a practical way, and engaging in international collaboration projects. RS3G is dedicated to addressing issues such as the critical “adoption dilemma” as well as key success factors like “bridging the gap” between standardization authorities and the implementation community. The workshop will also showcase real ongoing projects and their expected impact on Bologna Process while providing references for further investigation and opportunities for direct involvement. 10:30 Coffee break

11:00 Workshop R3SG (Continued)

12:30 Coffee break

13:00 Workshop R3SG (Continued)

14:30 Lunch

16:00 Workshop R3SG (Continued) and Tutorials Tutorial 1 - Hands on video and multimedia objects management in higher education - [Aula Medicina Preventiva] This tutorial will focus on management of video and multimedia objects in higher education. General landscape presentation of the OPENCAST community, ARCA and PuMuKIT projects will be done. Hands-On part of the tutorial will be focused on the PDP approach to multimedia objects management. PuMuKIT will be presented as a tool for video and multimedia objects management at institutional level an ARCA as a tool for content aggregation and management of multimedia educational objects at national or multi-national level. It will also be presented the SIR-PAPI federated authentication infrastructure as a key solution for access control to multimedia assets in an inter Institutional environment.

Tutorial 2 - IT Governance in Higher Education - [Aula 1] This tutorial will focus on how can a Higher Education institution implements an IT Governance Framework. First of all, the most important frameworks will be presented: ISO 38500, COBIT, Weill and Ross, JISC Framework (United Kingdom), CRUE Framework (Spain). Several international initiatives in Higher Education (United Kingdom, Spain and EE.UU.) will be analized and discussed with the hope you can contribute with your own experience. Later, key steps that the organization must follow to implement an IT Governance system will be presented. Hands-On part of the tutorial will be focused on resolving several exercises that help you to understand how you can implement some of these steps. During this session several toolkits developed by CRUE (similar to JISC´s toolkit) could be used.

19:00 End of Pre-Congress Programme

35 EUNIS 2009 - Programme

Wednesday 24/06

08:30 Welcome ceremony and opening keynote

Authorities Welcome Speech e-Infrastructures: key enablers of the European Knowledge Space Franco Accordino, Assistant to the Director for Emerging Technologies and Infrastructures. Directorate General for Information Society and Media. European Commission.

10:00 Coffee break

10:15 Parallel Sessions 1 1 A 1 B 1 C 1 D [Aula Castelao] [Aula 1] [Salón de Actos] [Salón de Graos] E-learning and Using portals and Electronic Globalisation and V-learning webs as institutional administration mobility: learning on tools a dynamic world

12:00 Coffee break

12:15 Parallel Sessions 2 2 A 2 B 2 C 2 D [Aula Castelao] [Aula 1] [Salón de Actos] [Salón de Graos] IT infrastructure and IT governance New technologies for Are we ready? integrated systems education Web 2.0 and social networking at the university

14:00 Lunch

15:00 Keynote Speakers [Salón de Actos] STORK Project: Electronic Identifi cation Across European Union Miguel Álvarez Rodríguez, Head of the department for cooperation on IT of the Ministry of Presidency of Spain. Campus Networking: end-to-end Peter Szegedi, Project Development Offi cer. TERENA.

16:30 Open Forum (EUNIS Future) [Salón de Actos]

18:00 Social Events

20:30 Council Reception

36 EUNIS 2009 - Programme

Thursday 25/06

08:30 Keynote Speakers [Salón de Actos]

High Performance Computing: A central role for Research and Innovation in 21st Century Arthur Trew, EPCC (Edinburgh Parallel Computing Center) Director. University Of Edinburgh (Scotland). The Scholar, Scholarship and the Scholarly Enterprise in the Digital Age Richard N. Katz, Founding Director of the Educause Center for Applied Research (ECAR). Vicepresident EDUCAUSE.

10:00 Coffee break

10:15 Parallel Sessions 3 3 A 3 B 3 C 3 D [Aula Castelao] [Aula 1] [Salón de Actos] [Salón de Graos] E-learning and Electronic Globalisation and IT governance V-learning administration mobility: learning on a dynamic world

12:00 Coffee break

12:15 Parallel Sessions 4 4 A 4 B 4 C 4 D [Aula Castelao] [Aula 1] [Salón de Actos] [Salón de Graos] IT governance New technologies for E-learning and IT infrastructure and education V-learning integrated systems

14:00 Lunch

15:00 Parallel Sessions 5 5 A 5 B 5 C [Aula Castelao] [Aula 1] [Salón de Actos] IT infrastructure and Identity management and Dørup E-learning Award integrated systems federation 2009

16:45 General Assembly and Council Meeting [Salón de Actos]

18:00 Social Events

20:30 Gala Dinner

37 EUNIS 2009 - Programme

Friday 26/06

08:30 Keynote Speakers [Salón de Actos]

Digital University 2010 Francisco José García Peñalvo, Member from Technologic and Academic Committee. White Book for Digital University 2010. Vice-Rector of Technological Innovation. University of Salamanca (Spain). Manuel Rivera Seguí, Senior Project Manager at OCU (Ofi cina de Cooperación Universitaria). ICT shared services - growing capability Alan McMeekin, CIO and Executive Director. Monash University (Australia). Immediate Past Chair of CAUDIT (Council of Australian University Directors of Information Technology).

10:00 Coffee break

10:15 Parallel Sessions 6 6 A 6 B 6 C 6 D [Aula Castelao] [Aula 1] [Salón de Actos] [Salón de Graos] IT governance E-learning and IT infrastructure and Posters Session V-learning integrated systems

12:00 Coffee break

12:30 Keynote and Closing Session [Salón de Actos] History, Society & Technology a very personal view of the origins of the the Internet Andreu Veá, Board of Directors Internet Society Spain. WiWiW.org Project (Stanford). Professor at La Salle University (Spain). Internet: The Coming Of Age Louis Pouzin, Internet Pioneer (Datagram Inventor, Cyclades Project Director). Past Dean of Information Technology at Theseus Institute (France). French Order “Knight of the Legion of Honour”. EUNIS 2009 Awards Martin Price, EUNIS Presentation of the EUNIS 2010 venue Katarzyna Chalasinska-Macukow, Rector of the University of Warsaw (Poland) Jan Madey, Director of the Center for Open and Multimedia Education. University of Warsaw EUNIS 2009 Javier Franco, EUNIS 2009 Organising Committee Closing speech President of EUNIS

14:30 Closing Lunch

38 EUNIS 2009 - Programme

Parallel Sessions 1 - Wednesday 24/06 (10:15 h)

1 A - E-learning and V-learning - [Aula Castelao]

1. The World Lecture Project (Michael Fischer) 2. Connect, Envision and Collaborate! Alternative Project and Funding Approaches to Increase Impact and Sustainability of Innovation (Bas Cordewener, Christien Bok, Janina van Hees, Eja Kliphuis) 3. Engaging Tutors In Using E-Repositories For Learning And Teaching (Andrew Rothery, Sarah Hayes) 1 B - Using portals and webs as institutional tools - [Aula 1]

1. Using Web Search Engines To Find Information Leakage And Security Holes Within Your Organization (Hans Pongratz) 2. Semantic Injection Of Institutional Websites With New Microformats For Higher Education (Stefan Eicker, J. Peter M. Schuler, Peter M. Schuler) 3. Experiences From Portlet Deployment (Mikael Berglund) 4. The Use Of Pedagogical Profi les To Establish An Educationally Centric Approach To The Management And Discovery Of Teaching And Learning Support Resources (Alan Masson, James Gheel, Karen Evans, Philip Turbitt) 1 C - Electronic administration - [Salón de Actos]

1. The Electronic Noticeboard of the University of Murcia (Daniel Sánchez-Martínez, Inmaculada Marín-López, Tomás Jiménez-García) 2. Introduction Of Individual Study Plans (Geir Vangen) 3. A Comparison Of Certifi ed Pdf And Digitary For Secure Electronic Graduation Documents (Jonathan Dempsey, Andy Dowling) 4. European Learner Mobility Standarization: Sketching the landscape (Simon Grant) 1 D - Globalisation and mobility: learning on a dynamic world - [Salón de Graos]

1. The Impact Of The Bologna Process On The Labour Market: A National Data Warehouse Regarding Universities And Graduates (Alberto Leone, Loris Cancellieri, Angelo Guerriero, Andrea Cammelli) 2. Tools For University Guidance Targeted At High School Students (Alberto Leone, Angelo Guerriero, Furio Camillo, Elio Pasca, Andrea Cammelli) 3. Prepare For Success: A Pre-Arrival Learning Resource To Prepare Students For Study In Different Academic Culture (Julie Watson) 4. The Bologna Process: Meeting the Strategic Challenges (Janette Hillicks, Patrick Bellis)

39 EUNIS 2009 - Programme

Parallel Sessions 2 - Wednesday 24/06 (12:15 h)

2 A - IT infrastructure and integrated systems - [Aula Castelao]

1. Requirements Of Erp Systems Of Universities In Europe (Uwe Blotevogel) 2. Research Management In Higher Education Institutions: A Process Management Experience In Italian Universities (Fabrizio Luglio, Nicola Bertazzoni) 3. Desingning The Architecture For An Integrated Information System For Universities: The Challenge Ahead (Federico Gallerani) 4. Business Intelligence Within Integrated Web-Based Hei Management Systems - Hisinone- Edustore (Sven Gutow) 2 B - IT governance - [Aula 1]

1. An It Governance Framework For Universities In Spain (Antonio Fernández, Faraón Llorens) 2. Identity Management: Facing Access Management To Public Services (Greg Pytel) 3. Availability And Continuity Management At Technische Universität München And The Leibniz Supercomputing Centre (Wolfgang Hommel, Silvia Knittl, Daniel Pluta) 4. Alineatic: A Tiny Tool For It Governance Aligment At Universities (Jaume Vicens, Cristina Perez, Judit Jimenez, Carlos Juiz) 5. Scheduling And Timetables: Managing University’s Resources (Graziano Pravettoni, Alessandro Furlati) 2 C - New technologies for education - [Salón de Actos]

1. Virtual Business Games In High Education (Alexandre Ediberidze, Badri Meparishvili, Gulnara Janelidze) 2. Web-Based Media At European Universities - Systems, Usage, And Motivation (Mikkel Godsk) 2 D - Are we ready? Web 2.0 and social networking at the university - [Salón de Graos]

1. How German Students Use Web 2.0 — Results Of An Online-Survey (Bernd Kleimann) 2. The Role Of The Central It Services Organisation In A Web 2.0 World (David Harrison, Joe Nicholls) 3. Trends In The Development Of E-Learning In Higher Education And Future Directions (James Uhomoibhi, José Palma, Paulo Alves)

40 EUNIS 2009 - Programme

Parallel Sessions 3 - Thursday 25/06 (10:15 h)

3 A - E-learning and V-learning - [Aula Castelao]

1. Teaching And Learning Through Immersive Telepresence: Lessons Learned From First Deployments (Stefan Karapetkov) 2. Measuring The Application Of E-Learning At The University Of Zagreb (Sandra Kucina Softic) 3. Inspiring Lecturers: Sharing E-Learning Practice Through European Case Studies (Sarah Hayes, Mikkel Godsk) 4. E-learning and student management system: toward an integrated and consistent “learning process” (Matteo Bertazzo, Franca Fiumana) 5. In-class unattended recording of lectures at Universitat Jaume I (José Pascual Gumbau, Manuel Mollar, Vicente Andreu Navarro and Juan Luís Bort) 3 B - Electronic administration - [Aula 1]

1. Bulding A New Admission System From Scratch – Is It Really Worth It? (Per Zettervall) 2. Converting Offi ce Into E-Offi ce: Four Case Studies (Jana Kohoutková) 3. A Modular System For The Successful Implementation Of It-Based Campus Management Systems (Lars Degenhardt, Harald Gilch, Birga Stender, Klaus Wannemacher) 4. Electronic Admission And Enrolment Processing - No Queues Anymore? (Hans Pongratz, Kai Wülbern) 3 C - Globalisation and mobility: learning on a dynamic world - [Salón de Actos]

1. Web-Services For Exchange Of Data On Cooperation And Mobility Between Higher Education Institutions (Fabio Arcella, Janina Mincer-Daszkiewicz, Simone Ravaioli) 2. An Update On The Activities Of The Rome Student Systems And Standards Group (Jonathan Dempsey, Manuel Dietz, Simone Ravaioli) 3. Regions – A Starting-Point For European Cooperation? Case: The Nordic Countries (Andora Sjøgren, Gunnar Backelin, Kuno Öhrman) 4. Studielink, A Nationwide E-Admission System For Higher Education In The Netherlands (Bote Folkertsma, Wouter de Haan) 3 D - IT governance - [Salón de Graos]

1. Internal Systems Development For A Sector In Change (Andora Sjøgren) 2. Small Scale Technology Adoption Initiatives - Are They Worth The Effort? (Noel Wilson, James Uhomobhi, Kenneth McCartan) 3. Service Delivery At Lulea University Of Technology, The Second Wave (Bengt-Olov Jansson) 4. Providing Lifetime Services To Students – The Case Of The University Of Trás-Os-Montes E Alto Douro (António Rio Costa, Arsénio Reis, Jorge Santos, Jorge Borges, Alberto Vasconcelos, João Barroso, José Bulas-Cruz)

41 EUNIS 2009 - Programme

Parallel Sessions 4 - Thursday 25/06 (12:15 h)

4 A - IT governance - [Aula Castelao]

1. Combining Enterprise Architecture And Quality Assurance System From Data Administration Viewpoint (Jaakko Riihimaa) 2. Continual Service Improvement At University Environment By Itil (Zuzana Hnatová, Iveta Kremenová) 3. Exploring Identity Management: The Lse Challenge (Isidora Kourti, John Paschoud) 4. Testing The XCRI Standard On Course Advertising Information At The University Of Worcester (Viv Bell) 4 B - New technologies for education - [Aula 1]

1. Mycampus, An Online Learning Environment That Provides Choices Of Tools And Services To All (Llorenc Valverde, Magi Almirall, Eva de Lera) 2. University Of Seville, Building Tomorrow’s Education (Carlos Leon, Juan Camarillo, Ana Conde) 3. Identity Based Clusters Of Applications For Collaboration And Elearning (Jose A. Accino, Manuel Cebrián, Victoriano Giralt) 4 C - E-learning and V-learning - [Salón de Actos]

1. Recent Advances In E-Learning 2.0 (Jérémie Grépilloux) 2. E-Games For E-Learning (Martinha Piteira, Carlos Costa) 3. Openness of academic subjects for single and multipart e-learning (Izabella Bednarczyk, Leszek Rudak) 4. Videoconferencing – New Opportunities For Tti Distance Learning And Part-Time Education (Boriss Misnevs, Aleksandr Krivchenkov, Aivars Muravjovs, Anna Muravjova) 4 D - IT infrastructure and integrated systems - [Salón de Graos]

1. Design And Delivery Of An E-Assessment Solution At The University Of Duisburg-Essen (Daniel Biella, Steffi Engert, Dieter Huth) 2. The Research Documentation System Frida (Grete Christina Lingjærde, Andora Sjøgren) 3. The 3Tu Federated Learning Environment (Bert Van Zomeren, Jan Klein, Cees Du Bois, Roland Daane) 4. Information Technology Infrastructure Library In The Higher Education Sector – Exploration Of The Use Of Itil At European Universities (Markus Bick, Kathrin Börgmann, Agnieszka Anna Onuchowska)

42 EUNIS 2009 - Programme

Parallel Sessions 5 - Thursday 25/06 (15:00 h)

5 A - IT infrastructure and integrated systems - [Aula Castelao]

1. A Reference Model For The Evaluation Of Information Systems For An Integrated Campus Management (Markus Bick, Kathrin Börgmann) 2. Achievements Of The Bologna Process Reforms – An Integrated Management And It Approach (Raquel Velada, Elsa Cardoso, Ana Antunes, António Caetano, Rui Bento, Francisco Aguiar, Sílvia Silva, Manuel Menezes De Sequeira) 3. Designing Strategy Maps For Programme Performance Measurement In Higher Education (Elsa Cardoso, Stijn Viaene, Carlos Sá Costa) 4. Project 1,000 At Masaryk University (Pavel Babinec, Lukáš Rychnovský, Pavel Tuček) 5 B - Identity management and federation - [Aula 1]

1. Federated Access To WebTV Portals And Arca (Ajay Daryanani, José María Fontanillo) 2. Digital Identity Made Simple: The RedIRIS Identity Service - SIR (Diego Lopez, Cándido Rodríguez) 3. Idmone Makes The Difference (Hendrik Eggers, Dr. Peter Rygus) 4. Towards First-Aid Idm-Toolkit (Krasimir Zhelev, Frank Tröger, Florian Löffl er, Hendrik Egger) 5 C - Dørup E-learning Award 2009 - [Salón de Actos]

1. Blended learning approach to include the innovative use of vodcasts (video-podcasts) to enrich students’ learning experience in structures laboratory (Mann, Phebe) 2. Comprehensive e-learning with automatic assessment system in mathematics in Wroclaw University of Technology (Kajetanowicz, Przemysław; Wierzejewski, Jędrzej) 3. Enhancing learning using synchronised multimedia annotation (Wald, Mike; Wills, Gary; Millard, Dave; Gilbert, Lester; Khoja, Shakeel; Kajaba, Jiri; Li, Yunjia; Singh, Priyanka) 4. Polimedia: a system for successful video e-learning (Turro, Carlos; Ferrando, Miguel; Busquets, Jaime; Cañero, Aristóteles)

43 EUNIS 2009 - Programme

Parallel Sessions 6 - Friday 26/06 (10:15 h)

6 A - IT governance - [Aula Castelao]

1. The Impact Of The Global Economic Crisis On Technology Projects In Higher Education (Malcolm Woodfi eld) 2. TICDocencia: A Digital Model Of Participation For Students And Teachers (José del Sagrado- Martínez, Antonio Becerra-Terón, Mercedes Martínez-Durbán) 3. BPMN: Visualisation Of Examination Regulations (Andrea Grimm) 6 B - E-learning and V-learning - [Aula 1]

1. Portals And Vle: How Are They Related And What Are They For (Yves Epelboin, Paulo Alves, Paul Held, José Antonio Palma, James Uhomoibhi) 2. Students’ Activation On Moodle Platfrom (Izabella Bednarczyk, Bartlomiej Michalowicz, Leszek Rudak, Dorota Sidor) 3. A Federation Enabled Virtual Microscope (Manuel Baleriola, Ignacio Perez, Victoriano Giralt) 4. E-Learning In Shibboleth-Based Federations: The Design Rationale Behind The German Dfn-Aai E-Learning Profi le (Wolfgang Hommel) 6 C - IT infrastructure and integrated systems - [Salón de Actos]

1. Lesson Learned From The Deployment Of A Student/Instructor Information System In Aristotle University Of Thessaloniki (Ioannis Salmatzidis, George Pangalos) 2. IrisEduPerson: Recommendations For Modeling A University Into A Directory Schema (Carmen Lopez, Domingo Ortega, Ignacio Diaz, Liborio Revilla, Victoriano Giralt) 6 D - Posters session - [Salón de Graos]

44 EUNIS 2009 - Keynote Speakers Keynote Speakers

FRANCO ACCORDINO

Franco Accordino is the Assistant to the Director of “Emerging Technologies and Infrastructures” within the European Commission’s Information Society and Media Directorate-General. The Directorate’s main goals are: identifying new research paths beyond mainstream ICT research; developing new technologies, services and experimental facilities for the open and trustworthy internet of tomorrow; building and deploying the future European research and education infrastructures; fostering new initiatives for the promotion of a sustainable European research, education and innovation space. In FP6 (2003-2006) he has been a scientific officer in the area on Grid technologies, Service Oriented Architectures and Network Centric Operating Systems. In FP7, he works mainly on the development of a vision and strategy for future ICT, with particular focus on future and emerging technologies (FET), e-Infrastructures and virtual research communities including research networks, grids and data infrastructures, new paradigms and experimental facilities for the future internet, ICT for trust and security. Before joining the European Commission, he worked at the ETH/CSCS National Supercomputing Centre of Switzerland, at Consorzio Pisa Ricerche and at the National Research Council of Italy where he conducted research on formal methods, languages and tools for concurrent systems and protocol specification. He has a long-standing experience in several information technology fields, including formal methods and software engineering, grid and distributed systems, operating systems, web-based applications and services and knowledge discovery in databases. e-Infrastructures: key enablers of the European Knowledge Space

We are in front of an epochal change in the way of doing science and education, enabled by high-speed research networks, increasingly powerful computers, grid technologies, data infrastructures and new tools enabling global virtual collaborations. Such unique tools, known as e-Infrastructures, allow generating and sharing knowledge at a global level. The advent of Web 2.0 and the Internet of multimedia content, services and “things” also marks a cultural change in the way knowledge is produced, disseminated and injected in the education systems and the innovation lifecycles. e-Infrastructures are designed to support these new “participative” paradigms enabling creativity, information sharing and collaboration. They are the catalysers of a new “Scientific Renaissance” which will set the base for future discoveries and will pave the way for a new educational, industrial and societal revolution. Within the context of the EU Framework Programmes for Research and Technology Development, the European Commission has made significant investments in e Infrastructures along several dimensions, including research networks such as GÉANT, grid infrastructures, data repositories and supercomputing facilities. This presentation provides an overview of the EU research programmes to support e-Infrastructures and points out the challenges for future ICT-based infrastructures for research and education at the down of the 21st century.

45 EUNIS 2009 - Keynote Speakers

MIGUEL ÁLVAREZ RODRÍGUEZ

Expert on eGovernment and Information Technologies (IT) of the Ministry of Presidency of Spain. Project manager of the national Validation Authority for eSignature and qualified certificates Spain’s representative of the STORK Consortium for the Large Scale Pilots on eID. Co leader and responsible of workpackage five for the definition of common specifications for the interoperability on eID across Europe. Current co-chairman of the project National expert of the EU Commission IDABC´s eSignature and eID expert groups Spain’s representative of the international Porvoo group on eID and smartcards Member of the permanent group in charge of the definition of the additional requirements on eSignature in Spain, pursuant to Article 3(7) of the DIRECTIVE 1999/93/EC, and also responsible for the definition of the national eID and eSignature framework Strong technical background on electronic identification and eSignature: standards, legal basis on eID, practical implementation on eGovernment services

STORK Project: Electronic Identification Across European Union

STORK (Secure idenTity Across boRders linKed), a pilot scheme co-funded by the EU aiming to implement EU-wide interoperability of electronic identities (eIDs), has unveiled details of its five planned pilot projects as well as the strategies of the supporting work packages. The pilots (cross-border authentication for electronic services, safer chat, eID student mobility, eID for the delivery of electronic documents and EU citizen change of address) are scheduled to take place between June 2010 and May 2011. Since STORK was announced in June 2008, seven work packages have been introduced combining the expertise from independent and government-funded organisations across the 13 participating EU Member States (and Iceland). Each led by a different Member State, the work packages will support research critical to pilot deployment and implementation, including the continued development of and lessons learnt from existing initiatives and studies (such as IDABC) from across the EU. The models, frameworks and theories developed by the work packages over the three-year duration of STORK will ensure maximum compatibility with existing national infrastructures and eID standards, with the potential for full scalability across the EU. The success of the pilots in a real-life environment is heavily dependent on the deliverables from all the work packages, comments Co-Chairman of STORK, Miguel Álvarez Rodríguez. “Amongst other factors they will address existing national frameworks and eID inventories, future technological developments on eID, the required cross-border process flows, the design and development of a set of common specifications, interoperable architectures and protocols for cross-border electronic authentication.” The pilots include the development of a demonstrator for cross-border eID authentication; the promotion of safe use of the Internet by children and young people; ease of mobility for students wishing to study in other EU Member States; the secure delivery of citizen and business electronic documents and assisting citizens relocating across Member States.

46 EUNIS 2009 - Keynote Speakers

FRANCISCO JOSÉ GARCÍA PEÑALVO

Francisco J. García holds a PhD in Computer Science (2000, University of Salamanca, Spain). He works as a teacher of the Informatics and Automatic Department of the University of Salamanca. Dr. García is the GRIAL (research GRoup in InterAction and eLearning) director. His main research interests are eLearning, Computer & Education, Adaptive Systems, Web Engineering, Semantic Web, and Software Reuse. He was member of the Member from Technologic and Academic Committee of the White Book for Digital University 2010. Now he is Technology Innovation Vice-Rector of the University of Salamanca and the President of the Technical Committee of the SCOPEO observatory, an observatory for the eLearning activity, innovation and trends. He has more than 100 published papers in international journals and conferences.

MANUEL RIVERA SEGUÍ

Master Degree in Management of Higher Education Institutions. Computer Science Engineer - Universidad Politécnica de Madrid. Senior Project Manager at OCU [Oficina de Cooperación Universitaria] since 2005. High experienced in IT systems deployment (ERP, Web/Portals, BI, e-learning, integration) in Spain’s Higher Education Institutions: Universidad de Salamanca, Universidad de Alcalá, Universidad de Extremadura, Universidad de Huelva, Universidad Europea de Madrid, Universidad Rey Juan Carlos. Before OCU: IT professional since 1998 – top international companies – Lucent, IBM, Telefónica, Vodafone, Verizon, Metro de Madrid, Ferrovial, Santander.

Digital University 2010

The Digital University 2010 White Paper is the result of a collective discussion between eight universities (Alcalá University, Carlos III University, Castilla-La Mancha University, Rey Juan Carlos University, La Rioja University, Salamanca University, Sevilla University & Valladolid University) and four enterprises (Banco Santander, Telefónica, Universia & Oficina de Cooperación Universitaria) about the technological transformation that Spanish (European) University must tackle due to the goals and challenges from the European Space for Higher Education. The most relevant topics of this book are related to the European Space for Higher Education, the new legal framework for the Spanish boost to Information Society, the internationalization and development of the competition in the university market, and also the effectively using of the Information and Communication Technologies (ICT) setting up a space for promoting and providing a shared field between University and Society.

47 EUNIS 2009 - Keynote Speakers

RICHARD N. KATZ

Richard N. Katz has been vice president of EDUCAUSE since 1996. He is the founder and director of the EDUCAUSE Center for Applied Research, a research service subscribed to by 500 colleges and universities worldwide. He is also responsible corporate relations and from 1996 to 2001 for EDUCAUSE operations. Prior to joining EDUCAUSE, Katz served in a variety of executive and management roles at the University of California. In 1995, Katz was the second recipient of that institution’s award for innovative leadership. He is the author or editor of 7 books, including Dancing with the Devil, which was named one of the most influencial books of 1999 by Lingua Franca.

The Scholar, Scholarship and the Scholarly Enterprise in the Digital Age

The Digital Age is now only 60 years old, but is entering a new phase. Where in the past, technologies have become indispensible tools and partners to use in making work better, faster, and cheaper, today many technologies are running their own course and are transforming entire industries. The newspaper industry is the most vivid example. This session examines how information technologies are affecting the life of the scholar, the nature of scholarship, and university itself.

48 EUNIS 2009 - Keynote Speakers

ALAN MCMEEKIN

Alan McMeekin is the Chief Information Officer of Monash University, with responsibility for the overall planning, development and deployment of ICT, where he has served for ten years. Alan has Master of Business Administration, Postgraduate Diploma in Computing and Bachelor of Science degrees. He has worked in the ICT sector within universities for 30 years. He has served in a number of public roles, including current engagements with: • Past Chair and Member of the Council of Australian University Directors of Information Technology, • Member of the Australian eResearch Infrastructure Council, which has oversight of the federal government’s investment in ICT infrastructure supporting research, and • Foundation Chair and Member for the Board of VERNet Pty Ltd, the Victorian Education and Research Network.

ICT shared services - growing capability

Information and communications technology will play an increasingly important role in the higher education and research sectors of our economies. While the demand and expectations of ICT services from within our communities and stakeholders will continue to grow, university CIOs and ICT service providers will be challenged to harness the resources, funds and skilled staff to meet these expectations. An approach to grow capability is to adopt a multi-tiered framework for ICT “shared services”. At an institutional level, where universities typically have a devolved service delivery model, ICT services need to be effective and efficient, while being innovative and transformative. There are significant incentives for institutions to voluntarily work together, sharing resources, and operating with a healthy spirit of competition for student enrolments and research funds. Lastly, institutions must partner with governments who are now making major investments in shared national ICT infrastructure, essential to support modern trends in the conduct of research.

49 EUNIS 2009 - Keynote Speakers

LOUIS POUZIN

Louis Pouzin is one of the pioneers in computer communications. He designed and directed the development of the Cyclades network in France, the first to use datagrams and matching end-to-end protocols, later adopted by internet. Presently he contributes to several associations and working groups related to internet development. Some of the awards he received for his work are the IFIP Silver Core, the ACM SIGCOMM, the IEEE Internet awards, and the Légion d’Honneur. He graduated from Ecole Polytechnique in Paris, and has published more than 80 articles and a book on computer networks.

Internet: The Coming Of Age

The World Summit on the Information Society (WSIS) has revealed the critical issue of internet governance. Pressure is increasing to evolve from USA control to a more equitable organization. As China has acquired her autonomy, the internet scene is changing to a network of more localised networks, focusing on people needs.

50 EUNIS 2009 - Keynote Speakers

PETER SZEGEDI

Peter Szegedi is currently the Joint Research Activity 2 and Networking Activity 2 leader of the FEDERICA project. He received his MSc degree in Electrical Engineering at Budapest University of Technology and Economics (Hungary, 2002). He then worked towards a PhD at the Department of Telecommunications. His main research interests include design and analysis of dynamic optical networks, especially optical Ethernet architectures, network control and management processes. He worked for Magyar Telekom (2003-2007) then he joined TERENA in January 2008.

Campus Networking: end-to-end

The core business of TERENA is to bring together managers, technical specialists and other people in the research networking community, mobilising the expertise and experience of hundreds of professionals in the research and education networking area. The broader TERENA Community consists of NRENs, Research Labs, Universities, and even individual PhD students all over Europe. Provisioning end-to-end network services for the demanding applications of those users is one of the challenging issues in the NRENs’ service portfolios. This paper summarises the key motivations behind those emerging services and highlights the TERENA joint activates concerning the general question on how the end-users can seamlessly be connected at gigabit speeds.

51 EUNIS 2009 - Keynote Speakers

ARTHUR TREW

Prior to becoming a founder member of EPCC in 1990, Arthur Trew was a Research Fellow in the Department of Physics and Astronomy at Edinburgh working on simulations of many-body problems. In 1995, he became Director of EPCC; in this role one of his key aims is exploiting computational science linkages between academic disciplines and between academia and industry. In 2001, he became the Deputy Director of the National e-Science Centre (NeSC); he is also a Director of UOE HPCx Ltd, a wholly-owned subsidiary of the University of Edinburgh, which was formed to manage the £54M HPCx, and more recently the £113M HECToR, projects which provide national High Performance Computing facilities for UK academia. As the Service Director, he is the main link to the Research Councils for both projects. Today, he holds a wide range of Research Grants and contracts, and, has published widely on the application of computational science techniques in academic and industrial projects. He holds the Chair of Computational Science at the University of Edinburgh and is a Fellow of the Royal Society of Arts.

High Performance Computing: A central role for Research and Innovation in 21st Century

Computational Science emerged some 30 years ago as the third research methodology complementing theory and experiment and is of especial use where the system under investigation is too complex to be tractable mathematically, and is not amenable to experiment. Its power has been built on the exponential increase in microprocessor performance but, due to physical limitations, that driver has stopped. This talk will look at the opportunities and challenges enabled by Computational Science and demonstrate the importance of such work for European competitiveness, both academically and commercially.

52 EUNIS 2009 - Keynote Speakers

ANDREU VEÀ

Andreu Veà is a well known internet pioneer and entrepreneur in Spain. He founded the 4th ISP (in 1994) and later on leaded the internet strategy of Retevision-Auna the second Spanish national telco-carrier which opened the monopoly (hold by Telefonica until that moment 1998). He was involved in launching their ISP, the revolutionary Free Access and the Flat Rate, which doubled the market in less than a year. He is a Telecom Engineer, Electronic Engineer, and holds the first Ph.D. dissertation thesis (2002) focused on the Internet. Which got the attention of Vint Cerf (father of the internet) who encouraged him to follow his research at Stanford (2003). Since then he has been an Invited Scholar at this University and has focused his research on finding internet pioneers around the world. This program has been internationally awarded by ISOC (the Internet Society) which is since 2007 supporting its efforts. Dr Veà has contributed or founded many internet related organizations (www.espanix.net www. catnix.net www.galnix.net www.isoc-es.org ) and has been part of multiple steering committees as the Internet Global Congress or in ISOC. Nowadays he is also International Relations and Networking Director, at La Salle Innovation Park in Spain. And has been elected eminent expert representing Spain at the WSA World Summit Awards (UNESCO).

History, Society & Technology a very personal view of the origins of the the Internet

Since 1994 the author has been collecting the Stories of the Internet pioneers, on digital audio format to preserve it for future generations to know. Wouldn’t it be great to hear Thomas Edison or Graham Bell personal voices today? Designing and creating a huge timeline-sorted, open source repository to make possible browsing among the people who most contributed to the internet. In every single country, same structure and method. We need unknown stories, the important old e-mails which marked a milestone, group pictures, anecdotal situations, and, most importantly, your financial support to boost this project to preserve our collective internet story. The original goals, the real pioneers of networking are described one by one forming a corpus of seasoned experienced lessons to take in account. Probably the best summary of this presentation can be found in Vint Cerf’s own words: “In this dissertation, Andreu Veà blazes a trail for historians to follow. The history and pre- history of the Internet’s creation and evolution will occupy the attention of serious scholars and historians for many years in the future. I am convinced that Dr. Veà’s contribution will represent an important landmark in the field. Understanding the history and rationale for the evolution of infrastructure fills a critical need for planning. One needs to know why things work or do not work and Dr. Veà provides an extraordinary menu of specifics from which many lessons may be drawn. I hope you will find this work as interesting and useful as I have”. Vint Cerf Internet Pioneer, Google Internet Chief Evangelist

53 EUNIS 2009 - Keynote Speakers

54 EUNIS 2009 - Images of the Conference Images of the Conference

Tuesday, June 23rd

Registration

Workshop

Tutorial 1 Tutorial 2

55 EUNIS 2009 - Images of the Conference

EUNIS Board meeting

EUNIS Board visit to the Cathedral roofs

56 EUNIS 2009 - Images of the Conference

Wednesday, June 24th

Opening sessions

Franco Accordino

Parallel session 1 Parallel session 2

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Miguel Álvarez Peter Szegedi

Open forum about EUNIS future

Reception on the Santiago City Hall

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Concert and dinner in the Auditorio de Galicia

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Thursday, June 25th

Arthur Trew Richard N. Katz

Parallel session 3 Parallel session 4

General Assembly Group Photo

60 EUNIS 2009 - Images of the Conference

Gala Dinner in the Monasterio de San Martín Pinario

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Friday, June 26th

Francisco G. Peñalvo and Miguel Rivera

Alan McMeekin Parallel session 6

Andreu Veà Louis Pouzin

62 EUNIS 2009 - Images of the Conference

Closing session

Closing lunch in the Hotel San Francisco

63 EUNIS 2009 - Images of the Conference

64 EUNIS 2009 - List of attendees List of attendees

Name Institution Country Ajay Daryanani Arjandas RED.ES Spain Alan Masson UNIVERSITY OF ULSTER United Kingdom Alan Yates OPEN UNIVERSITY United Kingdom Alberto Leone ALMALAUREA Italy Alessandro Furlati KION S.P.A Italia Ana Conde Gómez SADIEL TECNOLOGÍAS DE LA INFORAMCIÓN S.A Spain THE NATIONAL AGENCY FOR SERVICES TO UNIVER- Anders Mobjörk Sweden SITIES AND UNIVERSITY COLLEGES Andora Fjeldsgaard Sjogren UNIVERSITY OF OSLO Norway Andrés Garzón Villar UNIVERSIDAD PABLO DE OLAVIDE Spain Andres Salu UNIVERSITY OF TARTU Estonia Andy Zbinden SWITCH Switzerland Anna Barbasiewicz UNIVERSITY OF WARSAW Poland Anna Mathews UCISA United Kingdom Anna Serafi nska-Misiak CENTRE FOR OPEN AND MULTIMEDIA EDUCATION Poland Anne Vancaelemont ESSEC BUSINESS SCHOOL France Anne-Grete Skrydstrup CWBL UNIVERSITY OF COPENHAGEN Denmark Anne-Mette Alsholm AARHUS UNIVERSITY Denmark LADOK NATIONAL CONSORTIUM OF SWEDISH UNI- Annika Thunström Sweden VERSITIES Antonio Fernández Martínez UNIVERSIDAD DE ALMERÍA Spain António Rio Costa UNIVERSITY OF TRÁS-OS-MONTES E ALTO DOURO Portugal Antti Mäki HELSINGIN YLIOPISTO Finland Arsénio Monteiro Reis UTAD Portugal Artur Godlewski COME UW Poland Arvydas Matuzonis VYTAUTAS MAGNUS UNIVERSITY Lithuania UNIVERSITY OF COPENHAGEN UNIVERSITY EDUCA- Asbjørn Jessen Denmark TION SERVICES Asbjørn Reglund Thorsen UNIVERSITY OF OSLO Norway Bartlomiej Michalowicz COME UW Poland Bas Cordewener SURFFOUNDATION Netherlands Bengt-Olov Jansson LULEA UNIVERSITY OF TECHNOLOGY Sweden Berit Cecilie Brix CWBL UNIVERSITY OF COPENHAGEN Denmark Bernd Kleimann HIGHER EDUCATION INFORMATION SYSTEM Germany Bert Van Zomeren DELFT UNIVERSITY OF TECHNLOGY Netherlands Bote Folkertsma FOUNDATION STUDIELINK Netherlands Cándido Rodríguez Montes RED.ES Spain Carina Ytterström LADOK Sweden Carlos Juiz UNIVERSITY OF THE BALEARIC ISLANDS Spain Carlos Turro UNIV.POLITECNICA DE VALENCIA. ASIC Spain

65 EUNIS 2009 - List of attendees

Name Institution Country TECHNOLOGICAL EDUCATIONAL INSTITUTE OF Cleo Sgouropoulou Greece ATHENS Clouaire Pascal DIRECTION OF INFORMATION SYSTÈME France Christian Zufferey EPFL Switzerland Christien Bok SURFFOUNDATION The Netherlands Christine Attwell UNIVERSITY OF SHEFFIELD United Kingdom Christoph Arndt FREIE UNIVERSITÄT BERLIN Germany UNIVERSITY OF ST. GALLEN (I WILL START IN JULY Christoph Baumgarten Switzerland 2009) Daniel Biella UNIVERSITY OF DUISBURG-ESSEN Germany Daniel Sánchez Martínez UNIVERSIDAD DE MURCIA Spain Daniel Jesús Fernández UNIVERSIDAD DE OVIEDO Spain Darina Tothova EUNIS-SK SPU NITRA Slovak Republic David Speake THE UNIVERSITY OF SHEFFIELD United Kingdom David Ian Harrison CARDIFF UNIVERSITY United Kingdom David K Moldoff ACADEMYONE USA Diego Kramer HEBREW UNIVERSITY OF JERUSALEM Israel Dominika Tkaczyk UNIVERSITY OF WARSAW Poland Dorota Nicewicz-Modrzewska ADAM MICKIEWICZ UNIVERSITY Poland Dorota Sidor COME UW Poland Dorte Marianne Olesen UNI-C Denmark DEPARTMENT OF INFORMATION SCIENCE AND IN- Elisabeth Milchrahm Austria FORMATION SYSTEMS Elsa Cardoso ISCTE-IUL Portugal FUNDACIÓ PER LA UNIVERSITAT OBERTA DE CATA- Eva Loste Spain LUNYA Ewa Magiera UNIVERSITY OF SILESIA Poland Fabio Arcella KION S.P.A. Italy Fabrizio Luglio CINECA Italy Faraon Llorens Largo UNIVERSIDAD DE ALICANTE Spain Federico Gallerani CINECA Italy Franca Fiumana CINECA Italy Francisco Roca Rodríguez UNIVERSIDAD DE JAÉN Spain Franco Accordino EUROPEAN COMMISSION Belgium François Mestre UNIVERSIDAD AUTÓNOMA DE MADRID Spain Frans De Liagre Bohl SURFFOUNDATION The Netherlands Franz-Josef Jochem UNIVERSITY OF MANNHEIM COMPUTING CENTER Germany Geir Vangen UNIVERSITY OF OSLO Norway Giancarlo Abate-Daga KION SPA Italy Gill Ferrell JISC INFONET United Kingdom Grete Christina Lingjærde UNIVERSITY OF OSLO Norway Gunnar Backelin LADOKKONSORTIET Sweden Handan Gul Kilicaslan KION TURKEY Turkey Hans Persson LADOK CONSORTIUM Sweden Hans Pongratz TECHNISCHE UNIVERSITÄT MÜNCHEN Germany

66 EUNIS 2009 - List of attendees

Name Institution Country Hans-Dieter Weckmann UNIVERSITY OF DUISBURG - ESSEN Germany Harald Gilch HIS HOCHSCHUL-INFORMATIONS-SYSTEM GMBH Germany HOCHSCHULE HARZ -- UNIVERSITY OF APPLIED Hermann Strack Germany SCIENCES Igor Drvodelic AGENCY FOR SCIENCE AND HIGHER EDUCATION Croatia Ilkka Siissalo UNIVERSITY OF HELSINKI Finland Ilmari Hyvönen MINISTRY OF EDUCATION Finland Ioannis Salmatzidis ARISTOTLE UNIVERSITY OF THESSALONIKI Greece Isabel Barro UNIVERSIDAD CARLOS III DE MADRID Spain LONDON SCHOOL OF ECONOMICS AND POLITICAL Isidora Kourti United Kingdom SCIENCE Ivan Vrana EUNIS-CZ Czech Republic Iveta Kremenova ZILINSKA UNIVERZITA Slovak Republic HELSINKI METROPOLIA UNIVERSITY OF APPLIED Jaakko Rannila Finland SCIENCES Jaakko Riihimaa SEINAJOKI UNIVERSITY OF APPLIED SCIENCES Finland Jacqueline Dousson EPFL Switzerland Jaime Busquets UNIVERSIDAD POLITÉCNICA DE VALENCIA. ASIC Spain Jan Ryszard Madey UNIVERSITY OF WARSAW AND MUCI Poland MASARYK UNIVERSITY INSTITUTE OF COMPUTER Jana Kohoutkova Czech Republic SCIENCE Janette Hillicks JISC INFONET United Kingdom Janina Mincer-Daszkiewicz UNIWERSYTET WARSZAWSKI MUCI Poland Jan-Martin Lowendahl GARTNER Sweden Jarzembski Grzegorz NICOLAUS COPERNICUS UNIVERSITY Poland Javier Franco Tubio UNIVERSIDADE DE SANTIAGO DE COMPOSTELA Spain Jean-Francois Desnos UNIVERSITÉ JOSEPH FOURIER France Jedrzej Wierzejewski WROCLAW UNIVERSITY OF TECHNOLOGY Poland Jeremie Grepilloux France Jesus Gago UNIVERSIDAD CARLOS III DE MADRID Spain Jim Farmer GEORGETOWN UNIVERSITY Usa Joan Ferrer SIGMA GESTIÓN UNIVERSITARIA A.I.E. Spain Joao M P Barroso UTAD Portugal John Lawlor TRINITY COLLEGE DUBLIN Ireland John Muller GARTNER Spain Jonas Brorsson LADOK Sweden Jonathan Dempsey DIGITARY Ireland Jose Del Sagrado Martinez UNIVERSIDAD DE ALMERIA Spain José Alfonso Accino UNIVERSITY OF MÁLAGA Spain INSTITUTO POLITÉCNICO DE SETÚBAL/ ESCOLA José António Da Conceição Palma Portugal SUPERIOR DE TECNOLOGIA Jose Pascual Gumbau UNIVERSITAT JAUME I DE CASTELLO Spain José Ramón Balsas Almagro UNIVERSIDAD DE JAÉN Spain José Raúl Canay Pazos CENTRO TECNOLOXÍAS APRENDIZAXE. USC Spain Juan Camarillo UNIVERSIDAD DE SEVILLA Spain Juan Luis Bort UNIVERSITAT JAUME I DE CASTELLO Spain

67 EUNIS 2009 - List of attendees

Name Institution Country Julie Watson UNIVERSITY OF SOUTHAMPTON United Kingdom Julie Myhre Barkenaes UNIVERSITY OF OSLO Norway Juraj Fabus ZILINSKA UNIVERZITA Slovak Republik Jussi Auvinen CSC - IT CENTER FOR SCIENCE LTD. Finland Jussi-Pekka Pispa TAMPERE UNIVERSITY OF TECHNOLOGY Finland Kaija Jaaskelainen TAMPERE UNIVERSITY OF TECHNOLOGY Finland Karin Maria Lindholm LULEÅ UNIVERSITY OF TECHNOLOGY Sweden Katarzyna Chalasinska-Macukow UNIVERSITY OF WARSAW Poland Kathrin Börgmann ESCP-EAP EUROPEAN SCHOOL OF MANAGEMENT Germany Kjell Bernström UNIVERSITY OF BERGEN Norway Knut Jorgensrud NORWEGIAN SCHOOL OF MANAGEMENT BI Norway NORWEGIAN UNIVERSITY OF SCIENCE AND TECH- Knut Veium Norway NOLOGY Kristel Sarlin EUNIS Finland Kuno Öhrman HANKEN SCHOOL OF ECONOMICS Finland Kurt Grabher UNIVERSITY OF ST. GALLEN Switzerland Lauri Stigell CSC - IT CENTER FOR SCIENCE Finland CENTRE FOR OPEN AND MULTIMEDIA EDUCATION Leszek Rudak Poland UNIVERSITY OF WARSAW Lígia Maria Ribeiro UNIVERSIDADE DO PORTO Portugal Loris Cancellieri CONSORZIO INTERUNIVERSITARIO ALMALAUREA Italy Lucas Heymans Belgium Luis Coladas UNIVERSIDADE DE SANTIAGO DE COMPOSTELA Spain MASARYK UNIVERSITY INSTITUTE OF COMPUTER Lukas Rychnovsky Czech Republic SCIENCE Lluís Alfons Ariño Martin UNIVERSITAT ROVIRA I VIRGILI Spain Maek Kalika CZECH TECHNICAL UNIVERSITY IN PRAGUE Czech Republic Malcolm Woodfi eld SAP LABS USA Manuel Baleriola UNIVERSIDAD DE MALAGA Spain Manuel Cebrián De La Serna MÁLAGA UNIVERSITY Spain Marcin Serwecinski UNIVERSITY OF SILESIA Poland María José Del Jesús Díaz UNIVERSIDAD DE JAÉN Spain IDMEC-PÓLO FEUP FACULDADE DE ENGENHARIA DA Maria Teresa Restivo Portugal UNIVERSIDADE DO PORTO Mariusz Marek Czerniak NICOLAUS COPERNICUS UNIVERSITY IN TORUN Poland Markku Kuula HELSINKI UNIVERSITY OF TECHNOLOGY Finland SERVICE CENTRE FOR COMPUTER SYSTEMS AND Markus Von Der Heyde Germany COMMUNICATION (SCC) MASARYK UNIVERSITY INSTITUTE OF COMPUTER Martin Osovsky Czech Republic SCIENCE Martin Price EUNIS United Kingdom Martin David Brown SAP United Kingdom Martinha Fonseca Piteira IPS - ESCOLA SUPERIOR TECNOLOGIA DE SETÚBAL Portugal Mats Ola Ottosson UPPSALA UNIVERSITY Sweden Matz-Ola Cajdert LADOK CONSORTIUM Sweden Michael Fischer THE WORLD LECTURE PROJECT - (WLP)° Germany

68 EUNIS 2009 - List of attendees

Name Institution Country Miguel Ferrando Bataller LIFE-LONG LEARNING OFFICE Spain Miguel Gea UNIVERSIDAD DE GRANADA Spain Mikael Berglund LADOK DIVISION Sweden Mike Wald UNIVERSITY OF SOUTHAMPTON United Kingdom Mikkel Godsk AARHUS UNIVERSITY Denmark Nick Atkins UNIVERSITY OF THE ARTS LONDON England Nicola Bertazzoni CINECA Italy Noel Wilson UNIVERSITY OF ULSTER Northen Ireland Nurlan Omurov UNIVERSITY OF SANTIAGO DE COMPOSTELA Spain Olavi Manninen UNIVERSITY OF KUOPIO / IT CENTRE Finland Orla Hoppe AARHUS UNIVERSITY Denmark Paavo Sakari Moilanen UNIVERSITY OF OULU Finland Pascal Bachmann UNIVERSITY OF ZURICH Switzerland Paul Dimmer COVENTRY UNIVERSITY England Paul Santapau UNIVERSITAT JAUME I DE CASTELLO Spain Paulo Alexandre Alves UNIVERSITY OF APPLIED SCIENCES OF BRAGANÇA Portugal MASARYK UNIVERSITY INSTITUTE OF COMPUTER Pavel Babinec Czech Republic SCIENCE MASARYK UNIVERSITY INSTITUTE OF COMPUTER Pavel Tucek Czech Republic SCIENCE Pedro Rey Sanchiz UNIVERSITY OF SANTIAGO DE COMPOSTELA Spain Per Zettervall VHS Sweden Peter Szegedi TERENA Netherlands Peter Tinson UCISA United Kingdom Peter Aagerup Jensen CWBL UNIVERSITY OF COPENHAGEN Denmark UNIVERSITY OF DUISBURG-ESSEN - FACULTY OF Peter M. Schuler Germany BUSINESS ADMINISTRATION AND ECONOMICS Petr Zacha CZECH TECHNICAL UNIVERSITY IN PRAGUE Czech Republic SCHOOL OF CONSTRUCTION MANAGEMENT AND Phebe Mann United Kingdom ENGINEERING UNIVERSITY OF READING Philip Gourlay UNIVERSITY OF THE ARTS LONDON England Philip Turbitt UNIVERSITY OF ULSTER Northern Ireland Philippe Beutin UNIVERSITÉ JOSEPH FOURIER France Pierre Ageron UNIVERSITE LYON 2 - C.S.I.E.S.R. France Przemyslaw Stolarski ADAM MICKIEWICZ UNIVERSITY Poland Przemyslaw Marek Kajetanowicz WROCLAW UNIVERSITY OF TECHNOLOGY Poland Radek Holy CZECH TECHNICAL UNIVERSITY IN PRAGUE Czech Republic Raijaliisa Laakkonen VAASA UNIVERSITY OF APPLIED SCIENCE Finland Ramon Sala Grau SIGM GESTIÓN UNIVESITARIA AIE Spain Randy Timmons SIGMA SYSTEMS INC. (US) USA Raquel Velada ISCTE-IUL Portugal NATIONAL AGENCY FOR SERVICES TO UNIVERSITIES Reijo Soreus Sweden AND UNIVERSITY COLLEGES - VHS Renzo Maclennan UNISYS Peru Richard Ranker LANCASTER UNIVERSITY United Kingdom Rimantas Kanopa MYKOLAS ROMERIS UNIVERSITY Lithuania

69 EUNIS 2009 - List of attendees

Name Institution Country Sami Hautakangas UNIVERSITY OF TAMPERE Finland UNIVERSITY OF ZAGREB UNIVERSITY COMPUTING Sandra Kucina Softic Croatia CENTRE Santiago Buide Díaz UNIVERSIDADE DE SANTIAGO DE COMPOSTELA Spain Sarah Louise Hayes UNIVERSITY OF ASTON United Kingdom Silvia Knittl TECHNISCHE UNIVERSITÄT MÜNCHEN Deutschland Simone Ravaioli KION SPA Italy Stefan Karapetkov POLYCOM INC. USA CENTRE FOR INFORMATION AND MEDIA SERVICES Steffi Engert Germany UNIVERSITY OF DUISBURG-ESSEN Sven Arvidson UPPSALA UNIVERSITET Sweden Sven Gutow HIS HOCHSCHUL-INFORMATIONS-SYSTEM GMBH Germany NORWEGIAN UNIVERSITY OF SCIENCE AND TECH- Sven Erik Sivertsen Norway NOLOGY Sverre Spildo UNIVERSITY OF BERGEN Norway Tapani Kalmi UNIVERSITY OF TURKU Finland Teresa Maria De Serpa Pinto Freitas Do FACULTY OF NUTRITION AND FOOD SCIENCES UNI- Portugal Amaral VERSITY OF PORTO Terje Johansen NORWEGIAN SCHOOL OF MANAGEMENT - BI Norway Tomislav Tomljenovic AGENCY FOR SCIENCE AND HIGHER EDUCATION Croatia Tuomas Naakka UNIVERSITY OF HELSINKI Finland HELSINKI METROPOLIA UNIVERSITY OF APPLIED Tuomas Orama Finland SCIENCES Tuulikki Paturi HAAGA-HELIA UNIVERSITY OF APPLIED SCIENCES Finland Ulrika Ringeborn LADOK CONSORTIUM Sweden Uwe Blotevogel UNIVERSITAET DUISBURG-ESSEN Germany Václav Havlí CTU IN PRAGUE Czech Republic Vicente Andreu UNIVERSITAT JAUME I DE CASTELLO Spain Vicente Goyanes UNIVERSITY OF VIGO Spain Victoriano Giralt UNIVERSITY OF MALAGA Spain Viljan Mahnic UNIVERSITY OF LJUBLJANA Slovenia Vittorio Ravaioli KION SPA Italy Viv Bell UNIVERSITY OF WORCESTER United Kingdom Wolfgang Hommel LEIBNIZ SUPERCOMPUTING CENTRE Germany Wouter M. De Haan FOUNDATION STUDIELINK The Netherlands Yves Epelboin UNIVERSITY P.M. CURIE - PARIS 6 France Zbigniew Ruszczyk UNIVERSITY OF GDANSK Poland Zulema Furones UNIVERSIDAD DE BURGOS Spain

70 EUNIS 2009 - Executive summary Executive summary

The 15th edition of the International EUNIS Conference took place in the University of Santiago de Compostela from 23rd to 26th of June, 2009, in the Faculty of Medicine. All the activities were developed in this historical building and in the surroundings of the Obradoiro Square.

Being the first time that such an EUNIS Conference is held in Spain, the Congress became the meeting point of Europe’s most outstanding year for IT professionals from universities and research institutions.

EUNIS is a non-profit association that stimulated the development and collaboration of different projects of information technologies in European Universities since its inception in 1993. The University of Santiago de Compostela, the first Spanish institution to become integrated into the same, is currently represented on its Board of Directors through its ICT Director, Javier Franco. This Council was partially reorganized during the General Assembly meetings held in Santiago and in which proceeded to elect a new president, Jan Madey, and several members of the Board. The Conference of Rectors of Spanish Universities (CRUE) is also a member of the Association.

The meeting, under the theme “IT: Key for the European Space for Knowledge” had a structure of previous seminars and tutorials, with plenary lectures by some of the most prestigious IT experts in higher education worldwide (keynote speakers), as well as parallel sessions where presented over 90 papers selected by a Scientific Committee composed by 30 European experts. These lectures let to publicize the development of innovative projects in the most varied fields of e-learning, IT governance, infrastructure and integrated systems, multimedia, security, mobility and globalization, portals and institutional webs, web 2.0 and social networking, open source software and e-government, among others.

It was also developed a panel session and parallel technical conferences.

The workshops were supplemented by social and cultural activities of high-level —dinner gala, reception in the Town Hall of Santiago, a Classical Music Concert at the Auditorio de Galicia offered by the Chamber of the Royal Philharmonic of Galicia under the City Consortium of Santiago de Compostela, technological and cultural visits, etc.— which were an ideal framework for the exchange of views and networking for attendees.

26 countries (30 globally) were represented, with more than 110 institutions and 250 attendees.

All lectures were recorded and were made available to the international community, representing a stock outstanding as a source of good practices at European level.

Participants have made a satisfactory assesment, their results, along with the guide of recommendations (guidelines) will be presented in October in Warsaw by representatives of the Organising Committee of the USC, at the request of the EUNIS Board and the Organising

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Committee for the next edition EUNIS 2010, which will take place at the University of Warsaw.

The event also served to hold meetings from USC, at different levels (from the reception made by the Rector of several Rectors attending the meetings on IT aspects, currently in development at the university).

The representatives of the EUNIS Board have taken publicly that EUNIS 2009 edition “has resulted, if not the best, one of the highest quality of all held so far”.

The effort of the Scientific Organizing Committee and Sponsors that allowed to carry forward this Congress (at the institutional level the Xunta de Galicia —through the Secretaria Xeral de Modernization e Innovación Tecnolóxica and the Consellería de Educación e Ordenación Universitaria— and the Consorcio de Santiago de Compostela. At a private level, the companies Banco Santander —the main sponsor of this event— as well as HP, Sigma, SAP and Vodafone), to which we wish to publicly thank for having allowed the development of a high-level event that has served as a meeting point and to project the image and projects of the USC and Galicia in the European context.

EUNIS 2009 Organising Committee. Santiago de Compostela. August 2009.

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