1 Report To/Rapport Au

Total Page:16

File Type:pdf, Size:1020Kb

1 Report To/Rapport Au 1 Report to/Rapport au : Transit Commission Commission du transport en commun July 3, 2013 3 juillet 2013 Submitted by/Soumis par: Steve Kanellakos, Deputy City Manager, City Operations Directeur municipale adjointe, Opérations municipales Contact Person/Personne ressource: John Manconi, General Manager, Transit Services Directeur général, Services du transport en commun 613-842-3636 x2111, [email protected] CITY WIDE / À L'ÉCHELLE DE LA VILLE Ref N°: ACS2013-COS-TRA-0015 SUBJECT: EQUITY AND INCLUSION LENS REVIEW OF SEPTEMBER 2011 ROUTE CHANGES OBJET : EXAMEN DANS L’OPTIQUE D’ÉQUITÉ ET D’INCLUSION DES MODIFICATIONS AUX CIRCUITS DE SEPTEMBRE 2011 REPORT RECOMMENDATIONS That the Transit Commission approve: 1. The recommended application of the Equity and Inclusion Lens to Transit Services, as outlined in this report; and, 2. The amendments to the Evaluation of Possible Route Changes and Consultation on Proposed Route Changes service standards policies, as detailed in Document 5 and outlined in this report. RECOMMANDATIONS DU RAPPORT Que la Commission du transport en commun approuve : 1. la mise en œuvre recommandée de l’Optique d’équité et d’inclusion dans les services de transport en commun, comme il est exposé dans le présent rapport; 2. les modifications aux politiques sur les normes de service intitulées Évaluation des modifications possibles aux circuits et Consultation 2 concernant les modifications aux circuits proposées, comme il est expliqué en détail dans le document 5 et exposé dans le présent rapport. BACKGROUND On April 20, 2011, the Transit Commission approved changes to a number of bus routes across the system. As part of that decision, the Commission also adopted the following motion: That OC Transpo staff report back to the Commission prior to the implementation of route changes in September on what impact studies will be undertaken on the impact of the changes to bus routes that would address the concerns of various groups within the City and deal with the following issues: a. That OC Transpo conduct an impact study within 6 months of the bus route changes in order to measure the impact on ridership, in term of the number of riders, safety and accessibility taking into account the potential barriers faced by specific populations. b. That OC Transpo utilize the City of Ottawa Equity and Inclusion Lens to assist in assessing the impact on specific populations who may face barriers, for example: immigrants, low-income residents, youth, seniors, women, Aboriginal, people living with disabilities and rural residents. The Equity and Inclusion Lens is a practical tool developed in 2009 by the City for All Women Initiative in collaboration with the City of Ottawa. Its creation was the result of a partnership grant between the City and Status of Women Canada. (See Document 1). The Lens identifies 11 groups at risk of exclusion due to systemic barriers: seniors, persons with disabilities, people living in poverty, women, immigrants, visible minorities, Aboriginal peoples, Francophones, persons who are GLBT (gay, lesbian, bisexual, and trans), rural residents, and youth. Systemic barriers are defined as the obstacles that exclude groups or communities from full participation and benefits in social, economic and political life. They may be hidden or unintentional, but are built into the way society works, and can be reinforced by existing policies and practices. As a complete package, the Lens assists City staff in understanding and responding to the needs and aspirations of Ottawa’s increasingly diverse population. Using it can help: Generate better solutions by incorporating a diversity of perspectives, and recognizing and engaging the skills, experience and knowledge of all our residents; Develop policies, programs and services that address systemic barriers and promote inclusion; Create a more positive and respectful work environment; and Achieve greater customer satisfaction. 3 DISCUSSION Review of September 2011 Route Changes through the Equity and Inclusion Lens Between the time that the initial recommendations for route changes were presented in March 2011 and the final recommendations in April 2011, staff conducted extensive public consultations. The level of public engagement in these consultations was significant. Approximately 1,100 people attended the open houses, 6,500 comments were submitted, and 16 petitions were received with a total of 4,102 signatures. In addition, staff attended advisory committee meetings, met with stakeholder groups, and participated in several public meetings organized by various Councillors. Many of the recommendations were altered to take into account the feedback that had been provided, and these amendments reduced the impact of the route changes in many ways, such as: better off-peak transit access for seniors; access to institutions including schools, hospitals, places of worship and specific workplaces; and modified hours of service to provide trips after work or school in the evenings at key hubs. Then, following the direction of the Commission, consultations were conducted from March to August 2012 with groups and individuals representing groups identified in the Lens (See Document 2.). The emphasis of these consultations was on gathering a more in-depth understanding of the manner in which the changes affected the lives of individuals and the 11 Lens groups. Most consultations were in the form of town hall meetings and focus groups with specific community, advocacy and advisory groups, but there were also one-on-one interviews with individual customers personally affected by the route changes. While the Lens lists 11 groups, individuals do not always fall neatly within just one group. In fact, during this review, it was far more often the case that individuals belonging to one group also belonged in others. The feedback received during the consultations indicated that the impact was felt particularly by individuals from a number of the Lens groups. The study did not obtain reliable or accurate data to quantify the number of riders who may have been directly affected by the route changes, however it did obtain valuable qualitative input from people who were directly affected and who were able to identify their concerns through the Lens. Staff recommend applying the Lens in future business processes as it is a crucial tool to ensure that all customers are fully considered in all relevant aspects of the Transit Department’s work. Document 3 of this report provides a full description of the results of the consultations. The main points raised were: Seniors – The key impacts for seniors were increases in walking and travel distances, and an increased sense of isolation outside of peak-service hours. Persons with disabilities – The key impacts for persons with disabilities, specifically those with physical disabilities, were increased walking and travel distances, and reduced access. 4 People living in poverty – The key impacts for people living in poverty was reduced choice and reduced access for those with limited or no other transportation options. Women – The key impacts for women centred on safety and the additional burden of changes to the customer experience as it pertained to their family responsibilities. Immigrants and Visible Minorities – The key impacts for immigrants and visible minorities were similar to those outlined for low-income residents and women, including reduced choice for those with limited or no other transportation options, reduced access to the community and its amenities as it pertains to family responsibilities, and reduced sense of safety and security. An additional impact was confusion as it related to communicating route changes to customers whose first language was neither English nor French. Youth – The key impacts for youth were reduced access for those with limited or no other transportation options, and reduced choice since they are more likely to use off-peak service. Most of these key impacts were identified by staff or by public delegations when the route changes were originally presented to Transit Commission in March and April 2011. In other words, the consultations and the study did not identify any travel impacts on customers that had not been considered by the Commission at the time the September 2011 route changes were being approved. There were, however, three additional points that were not explicitly considered by the Commission and that were identified through this work. They were: 1) an increased sense of isolation, 2) a reduced sense of safety and security for customers as a result of longer walking distances and additional transfers, and 3) confusion related to the implementation of the route changes for customers who speak neither English nor French. In conclusion, the study of the key impacts of the 2011 route changes demonstrates an intersection of issues and experiences between the 11 Lens groups (as shown in the chart below). Key impacts of 2011 route changes identified in reports or public consultations Impacts Groups most affected Identified* A B C Increased walking distances and Seniors, Persons with Yes Yes Yes times disabilities, and Persons living in poverty Increased passenger volume on Seniors, Persons with Yes Yes Yes some routes (crowding) disabilities, Persons living in poverty and Women Increased number of transfers Seniors, Persons with Yes Yes Yes disabilities, Persons living in poverty, and Women Reduced off-peak/hours of service Seniors, Persons living in Yes Yes Yes poverty, Women,
Recommended publications
  • GLEBE REPORT DEADLINES for 1993 and Pianist MONTH DEADLINE DATE PAPER out Members January January 4 January 15 by DAVID ROSE New Members
    *lot , To. glebe re 15, 1993 artNo. 1 January P. 22 Joint community effort beautifies Glebe BY ALLISON DINGLE of the trees to the School Among several recent init- site is another tale), a iatives to improve the en- group of neighbours and vironment and enhance the school parents undertook beauty of our neighbour- the daunting task of digging hood, the revitalization holes in very hard-packed, of Patterson Creek Park has sloping ground and manipu- taken place in several stag- lating large and heavy root- es. The project was needed bAls in order to plant four because of the lack of new silver maples along the mature, healthy trees in front of the School's the Park. gymnasium. The project first got un- It is hoped that by the derway in September 1990 time we lose the beautiful when residents of Linden mature trees, these new trees Terrace collected money and will be effective replace- carried out an ambitious ments. replanting programme, with While one group laboured planning help from the Nat- on the silver maples, ano- equally ional Capital Commission, Bill Robertson, Jim Dingle, Lorne Smith at Patterson ther enthusiastic the Park's owner. Linden, Creek planting at First Avenue SchooZ., June 22,1992. group, led by Deirdre maple, ash, pine and spruce Nicholds, were busy planting were chosen for the plan. The following spring, the new cedars, and regrouping of Greg Esnard, a Glebe An enthusiastic work party residents took up another poorer existing ones, to resident then employed at of over 20 neighbours, collection and added more enhance the east end of the Pretoria Branch of Can- from grandparents to teens, trees, including cedars, a the Park.
    [Show full text]
  • Keeping You Informed
    Newsletter Date Councillor’s Newsletter July 21 , 2017 KEEPING YOU INFORMED Councillor’s View INSIDE THIS ISSUE Kanata West Pump Station Update 2 Dear Residents, Sidewalk Construction on Hazeldean 2 Fernbank Culvert Installation 3 Last Tuesday night, I met with some Stittsville By-law Q2 Report 4 business owners for an excellent discussion at the Stittsville Committee of Adjustment Application 5 information session regarding the potential Public Health Exprt Panel Report 6 Stittsville Business Improvement Area (BIA). La Machine Comes to Ottawa 7 Splash Pads, Beaches and Pools 14 Colonel By Day Schedule Changes 18 A BIA is important for the growing business …and more! community in Stittsville to have access to the resources which help them to thrive. English French The session was well attended and some valuable points were brought up by some of the Please note that the survey will close on August 4 attendees. I strongly support the establishment of a BIA in I would like to thank the steering committee and Stittsville as I see there are many benefits that it all potential members who joined to share their would provide and it would be a valuable insight, particularly Jim Walker for taking the lead investment for businesses. All decisions of the BIA as Chair person. would be made by the businesses and it is the businesses that would elect a Board made up of I have attached a copy of the presentation made Stittsville businesses. at the meeting for your information available by clicking here. Another meeting is being planned and will hopefully take place later this autumn.
    [Show full text]
  • Ottawa Older Adult Consultation Findings Summary
    Ottawa Older Adult OttawaBaseline Older Research Adult Consultation Findings ConsultationONTARIO MEDICAL Report Summary ASSOCIATION Submitted to the City of Ottawa Summary Report • Project 2010-101 Submitted to the City of Ottawa Nanos Report • Project 2011-211 • December 2011 Final Report ● Project 2011-211 ● February 2012 Ottawa Older Adult Consultations – City of Ottawa – February 2012 Nanos Research • FINAL Report • Project 2011-211 0 Table of Contents Executive Summary .............................................................................................. 3 Key Findings ................................................................................................................................................... 3 1.0 Context & Methodology ............................................................................. 10 1.1 Background ....................................................................................................................................... 10 1.2 The City of Ottawa Older Adult Plan .................................................................................................. 10 1.3 The Concept of Age-Friendliness ...................................................................................................... 10 1.4 Overview of the Consultation Phase ................................................................................................. 11 1.5 Organization of the Report ...............................................................................................................
    [Show full text]
  • Eurostar and More
    PUBLISHED BY Upper Canada RaHway Society DECEMBER 1995 P.O. Box 122, Station A NUMBER SSI Toronto, Ontario M5W IA2 ISSN I 193-7971 Features this month Research and Reviews Transcontinental EUROSTARAND MORE 4 RAILWAY ARCHAEOLOGY 12 THE RAPIDO 15 •f The first part of Bob Sandusky's trip to • Courtaulds' equipment in Cornwall •f CN's plans for garbage in containers France and Great Britain. THE PANORAMA 17 New restaurant in Mont-Royal station OTTAWA TRANSITWAY EXTENSION 9 •f West Coast Express special trains •f A few eastern ramblings • The newest leg, opened in September Avalanche on BCR Tumbler Sub. •f Rail removals in Port Hope THE TRAIN SPOTTERS CP'S NEW GE LOCOMOTIVES ON TEST . 10 ... 19 ••• Photos at Rigaud by Michel Belhumeur. 4 Notes on weather arrd fire -f Tour of the West A word of explanation Renewals for 1996 meeting will begin at 7:30 p.m. at the Toronto As I write this note, it is early February, quite With the last issues of Rail and Transit, most Hydro offices, 14 Carlton Street, just east of some time after the date on which I would members will have received renewal forms for College subway station. have preferred to be completing the December 1996. The dues are unchanged from 1995, The following meeting will be on March issue of Rail and Transit. $29.00 for addresses in Canada, $27.00 (U.S.) 15. After the business of the annual general The circumstances which led to this mis• or $35.00 (Canadian) for addresses in the U.S.
    [Show full text]
  • Carling Park Apartments
    2385 Carling Avenue | 613-726-6218 Carling Park Apartments www.ParamountApts.com | [613] 232-RENT [7368] Apartment Features: • Each spacious unit • Appliances included; • Storage facilities has large balconies; • Hardwood floors available; • 24-hour on-site throughout each unit; • Magnificent views emergency service; • Indoor and outdoor of the city and the • Lobby watch parking available; Ottawa River; security system; • Free visitors’ parking • Hot water heating. • Units are wired for available; high-speed internet • SmartCard and digital cable; laundry facilities; In the Neighbourhood: • Conveniently located near • Steps from OC Transpo routes Highway 417, the Ottawa #15, #16, #18, #85, #151 and River Parkway, and minutes from Lincoln Fields Carling Avenue; Transitway station with access to • Within walking to distance most major routes; of Lincoln Fields Shopping • Schools in the area include: Centre, home to Wal-Mart, Broadview Public School, Metro Grocery Store, Regina Public School, Woodroffe major banks, PharmaPlus High School, and Notre Drugmart, Blockbuster Dame High School; Video, convenience stores, • Adjacent to the Ottawa River restaurants, and much more; Parkway with walking and bike • A short walk to the paths that line the shores of the Carlingwood Mall; beautiful Ottawa River. www.ParamountApts.com | [613] 232-RENT [7368] Carling Park is just steps away from the Lincoln Fields Shopping Centre The Carling Park Apartments can nature. For fitness enthusiasts, the be found tucked away in a quiet nearby Ottawa River Parkway is ideal west end community overlooking for scenic walks and bike rides all the picturesque Ottawa River. year long. Located only steps away from many of the city’s most sought The Carling Park Apartments feature after amenities, these apartments hardwood floors in every unit, along have been designed with both with spacious living areas and large growing families and seniors in bright windows to showcase the mind.
    [Show full text]
  • Ottawa South Column – December 17, 2015
    City Councillor (River Ward) 613-580-2486 [email protected] Ottawa South Column – December 17, 2015 Major Changes to OC Transpo Routes Starting Sunday, December 20, the next phase of OC Transpo service adjustments to accommodate O-Train Confederation Line construction will take effect. These service adjustments require the closure of the Transitway between Lees and Hurdman stations. Additional adjustments will start Sunday, January 17, and will require the closure of the Transitway between Empress Avenue and Merton Street (Scott St will be used). Some River Ward customers will have longer travel times and may see changes at stations and with connections. Hurdman Station will no longer be served by Routes 95, 114, 192, 401 and 602, but new Route 104 will maintain connections from the east end. Stops in the station will be adjusted, which may affect where customers catch their bus. South end rush hour routes will be shortened - Route 40 ends in Gatineau, instead of LeBreton, while Routes 41 and 43 end at Hurdman Station. New Route 104 will offer a direct connection between Orléans, Hurdman, Billings Bridge and Carleton University, seven days a week, with 24-hour service between Hurdman and Blair stations. For more information about O-Train Confederation Line construction, visit ontrack2018.ca. Seasonal schedule adjustments will also go into effect Sunday, December 20. New timetables are available in print and online at octranspo.com. Police Budget to Address Speeding I have been the most outspoken member of City Council when it comes to addressing the chronic issue of speeding in our community.
    [Show full text]
  • Transit Construction Detours for the West End – Final
    Ottawa Light Rail Transit: Transit Construction Detours for the West End MRC McCORMICK RANKIN Final Report CORPORATION October 27, 2011 A Member of: OLRT TRANSIT CONSTRUCTION DETOURS FOR THE WEST END Final Report October 27, 2011 October 27, 2011 TABLE OF CONTENTS 1. INTRODUCTION ...................................................................................................................................................... 1 1.1 Objective of Study .................................................................................................................................................. 1 1.2 Light Rail Construction Schedule ......................................................................................................................... 1 1.3 Basis of Assessment of Potential Detours .......................................................................................................... 1 1.4 Council Direction .................................................................................................................................................... 2 1.5 Scope of Study ....................................................................................................................................................... 2 1.6 Outline of Report .................................................................................................................................................... 3 2. PREVIOUS WORK .................................................................................................................................................
    [Show full text]
  • Exploring Bus Rapid Transit a Comparison of York Region And
    Exploring Bus Rapid Transit A Comparison of York Region and Ottawa’s BRT Systems A Master’s Report By Laura Moebs A Report submitted in partial fulfillment of the requirements for the degree of Master of Urban and Regional Planning School of Urban and Regional Planning Queen’s University, Kingston, Ontario April 2011 Acknowledgements I would firstly like to thank my supervisor, Preston Schiller. His encouragement and insight has been extremely valuable and I appreciate all the time he put in to review and edit my work. I am grateful for all of his help and contribution to this report. I would like to thank my parents for all of their support. They have provided me with so many opportunities and I am forever grateful to them. Finally, I would like to thank York Region Transit and OC Transpo for all of their help. To everyone who helped answer my questions and provided me with valuable information, I appreciate your kindness and patience. Executive Summary Background Bus Rapid Transit (BRT) is an alternative mode of public transportation that is often considered superior to the conventional bus system. The purpose of this report is to compare a newly established BRT system (VIVA) to a well-established BRT system (OC Transpo), to examine the strengths of BRT, establish how BRT systems can learn from one another, and determine how to improve current systems to become more attractive to potential riders. This report seeks to answer three related research questions: 1. How does York Region’s BRT system compare to Ottawa’s BRT system? 2.
    [Show full text]
  • 593 Laurier Avenue West Environmental / Water Resources Transportation Impact Assessment
    Engineering Land / Site Development Municipal Infrastructure 593 Laurier Avenue West Environmental / Water Resources Transportation Impact Assessment Traffic / Transportation Structural Recreational Planning Land / Site Development Planning Application Management Municipal Planning Documents & Studies Expert Witness (OMB) Wireless Industry Landscape Architecture Urban Design & Streetscapes Open Space, Parks & Recreation Planning Community & Residential Developments Commercial & Institutional Sites Environmental Restoration 593 Laurier Avenue West Transportation Impact Assessment Prepared By: NOVATECH Suite 200, 240 Michael Cowpland Drive Ottawa, Ontario K2M 1P6 August 5, 2020 Novatech File: 119019 Ref: R-2020-100 August 5, 2020 City of Ottawa Planning and Growth Management Department 110 Laurier Ave. W., 4 th Floor, Ottawa, Ontario K1P 1J1 Attention: Mr. Wally Dubyk Project Manager, Infrastructure Approvals Dear Mr. Dubyk: Reference: 593 Laurier Avenue West Transportation Impact Assessment Report Novatech File No. 119019 We are pleased to submit the following Transportation Impact Assessment report in support of Zoning By-law Amendment and Site Plan applications for the above address. The structure and format of this report is in accordance with the City of Ottawa Transportation Impact Assessment Guidelines (June 2017). If you have any questions or comments regarding this report, please feel free to contact the undersigned. Yours truly, NOVATECH Brad Byvelds, P. Eng. Project Coordinator | Transportation/Traffic M:\2019\119019\DATA\Reports\Traffic\TIA\119019-TIA.docx
    [Show full text]
  • Project Synopsis
    Final Draft Transportation Master Plan Update Study Rapid Transit and Transit Priority Development Report Submitted to City of Ottawa by IBI Group in association with Morrison Hershfield September 2013 Table of Contents 1. Introduction .......................................................................................... 1 1.1 Objectives ............................................................................................................ 1 1.2 Approach ............................................................................................................. 2 2. Policy Guidance and Context .............................................................. 3 2.1 Transit Facility Types ......................................................................................... 3 2.2 Implications of Time Savings ............................................................................ 7 2.2.1 Mode Choice and Land Use ................................................................................. 7 2.2.2 Operating Costs .................................................................................................... 8 3. Modelling the Transit Network ............................................................ 9 3.1 Land Use .............................................................................................................. 9 3.2 Operating Speed ............................................................................................... 10 3.3 Service Headway ..............................................................................................
    [Show full text]
  • Uottawa Student Transit Facts 2016
    University of Ottawa Transit to the University of Ottawa Schedules The University of Ottawa is conveniently located Black routes generally run all day, seven days a along a rapid transit corridor, next to Laurier week. Grey routes are similar to black routes, but Transit Station and the site of a future O-Train sta­ do not run in all time periods. Red and green 613-560-1000 4800 tion. Whether you live on campus or commute, routes run during peak periods on weekdays only, Phone for Schedules / Téléphonez pour les horaires 2 5 transit service is fast, frequent and economical. and green routes require a premium fare (until 120 Dec. 31, 2016). Route schedules for all bus stops 29 37 octranspo.com • Routes 16, 85, 95 and 98 serve the eastern side of are posted on the web at octranspo.com and the campus on King Edward Avenue. octranspo.mobi. Schedules are also posted in all • High frequency routes 91, 92, 94, 95, 96, 97, 98 and 99 serve Laurier transit stations and at many bus stops. Or, call Station and provide rapid transit service from across the city to down­ 613-560-1000 or text 560560 plus the 4-digit number on your bus stop flag town. for real time departures (Laurier Station 3020, Lees Station 3022). Call 613-741-4390 seven days a week for information on routes, trip planning and • Routes 91, 94 and 95 are your connection from the east (St-Laurent, to receive free maps and timetables. Blair, Orléans) and west (Lincoln Fields, Baseline, Barrhaven).
    [Show full text]
  • Making the New City of Ottawa Work for Women: the Results from Focus Groups on Women’S Experiences Accessing Municipal Services in Ottawa
    Making the New City of Ottawa Work for Women: The results from focus groups on women’s experiences accessing municipal services in Ottawa Appendices August 28, 2001 Working Group on Women’s Access to Municipal Services in Ottawa Making the New City of Ottawa Work for Women - Appendices 1 Appendix A Members of the Working Group on Women’s Access to Municipal Services in Ottawa Chair Judy E Flavin Development Services City of Ottawa Staff Alette Willis Project Administrator Patricia Harewood Focus Group Coordinator Members Ann Rose Women’s Place Bernice Perry Member at Large Carole Thurston Ottawa-Carleton Regional Police Services City of Ottawa Caroline Andrew Faculty of Social Sciences University of Ottawa Cathie Wood Ottawa-Carleton Regional Police Services City of Ottawa Christine Turkewych Canadian Federation of University Women Colleen Pellatt People Services Making the New City of Ottawa Work for Women - Appendices 2 City of Ottawa Connie Delahanty Older Women’s Network Daniel Presse Clerk’s Department City of Ottawa David Pepper Ottawa-Carleton Regional Police Services City of Ottawa Denise Lemire Member at Large Diana Davis RCCEVAW Dianne Urquhart Social Planning Council of Ottawa-Carleton Fran Klodawsky Pauline Jewett Institute of Women’s Studies Carleton University Galina Gurova Consultant Ginette Roberge Public Health Nurse City of Ottawa Helen Saravanamuttoo Member at Large Jeannine Chauvette Status of Women Canada Julie Laviolette OC Transpo City of Ottawa Making the New City of Ottawa Work for Women - Appendices 3 Laurie
    [Show full text]