Shore Excursions 2007 alaska cruises se-4 Contents Make Your Reservations Online 3 Frequently Asked Questions 4 The Signature Collection—Alaska Style! 6 The Medallion Collection 8 How To Take More Than One Tour in Each Port 8 How to Choose Your Tours 9 The Benefits of Booking With Us 10 About Touring in Alaska 11 About Flightseeing 12 Shore Excursion Prices 13 Haines, Alaska • Sightseeing 14 • Adventure 17 • Visit Skagway (from Haines) 23 Icy Strait Point, Alaska • Sightseeing 27 • Adventure 30 Juneau, Alaska • Flightseeing 33 • Sightseeing 41 • Adventure 49 Ketchikan, Alaska • Flightseeing 55 1 contents Make Your Reservations • Sightseeing 59 Online • Adventure 67 Seattle, Washington • Transfers 76 Now you can easily choose your tour times, book your Seward, Alaska tours and receive confirmation of your shore excursion reservations 24 hours a day. Visit us online at • Sightseeing 79 • Transfers 80 www.hollandamerica.com Sitka, Alaska Book online now, up until 10 days before sailing. Make your payment online via our secure website, and receive confirmation • Sightseeing 83 as well as your approximate tour departure times. You can also • Adventure 90 download the shore excursions, view tour prices, find answers to frequently asked questions and read general information. Skagway, Alaska Remember, online shore excursion reservations are processed • Flightseeing 95 prior to any requests made on board the ship and receive priority handling. • Sightseeing 97 • Adventure 106 • Visit Haines (from Skagway) 113 general information Vancouver, B.C., Canada At the time of making your reservations online, we will advise you whether or not your reservations are confirmed • Sightseeing 116 or whether you have been waitlisted. Your credit card will • Transfers 117 be charged immediately for all confirmed reservations. Should space become available for a waitlisted shore excur- Victoria, B.C., Canada sion request, we will e-mail or otherwise contact you at that time and either immediately charge your credit card if you • Sightseeing 119 have already given us your credit card information or ask you to provide us with that information for immediate • Adventure 124 charge processing. Shore excursion reservations are subject to cancellation by us at any time prior to the credit card General Information 125 charge being accepted by your bank. If you or Holland America cancel a tour more than 10 days prior to cruise departure, we will issue a credit on the credit card that you Some images supplied by Shutterstock used to pay for the reservation. For any cancellation within 10 days of departure, a credit will not be given on your credit card. Instead, we will apply an ONBOARD CREDIT ONLY policy under which the refund (less any cancellation fee) will show up as a credit to the shipboard account of the person who was to take the shore excursion. If the credit is not fully utilized during the cruise, the balance will be paid to that guest by the ship’s Purser. 2 3 frequently asked questions Frequently Asked mobility assistance to a guest and their mobility assistance device Questions (wheelchair, walker, etc.) up or down a ship’s gangway, or on or off a tender boat, is at the sole discretion of the Captain, made based on his evaluation of guest and crew safety. We encourage you to bring a collapsible wheelchair as space limitations may restrict the ability of some tour operators to accommodate what should i wear? motorized mobility aid devices. Comfortable walking shoes are recommended for all shore do all the ports and tours in this brochure excursions. When you visit places of worship (cathedrals, pertain to my cruise? churches, etc.), we recommend dressing conservatively (shorts Not necessarily, as this brochure may cover more than one and sleeveless sundresses should not be worn), but casual sailing. Please refer to your cruise itinerary to determine which clothing is perfectly acceptable. Dress in layers and have a jacket ports you will visit, then turn to those port sections to see the along. Bring an umbrella or raincoat, a hat and sunscreen. tours. Not all tours in each port are available on all ships or what about meals? all cruises. Most tour departures complement the ship’s meal service hours. are there any other tours offered that are not 24-hour room service is available on board. published in this brochure? how will i know what time each tour departs? Yes, we often add tours to our program after the brochure is published. For additional tours that may now be available The on-board Shore Excursion Planning Form in your stateroom in the ports you are visiting, please check our website at will show departure times. This information will also be printed www.hollandamerica.com. on your shore excursion tickets, which you will receive on board. Approximate tour departure times are posted on our website at i am traveling with friends and we would like to www.holland america.com. be on the same motor coach The departure location for each shore excursion is printed on i have a disability. how do i know which your shore excursion tickets. If you wish to travel with friends, tours will best suit me? will i have a problem please arrive at the designated meeting place together. This will dis embarking the ship? ( ) enable the staff to allocate space for you on the same vehicle. Guests with disabilities should inquire in advance whether a shore excursion will be able to accommodate their needs. We have tour durations graded the Shore Excursions according to the relative level of This brochure is designed to help you select the excursions most activity they entail. The walking icons that appear at the begin- suited to your interests. The individual tour descriptions include ning of each tour description provide a general idea of the level approximate durations. To allow our Shore Excursion Managers of activity to expect. Please refer to the “Choosing Your Tours” flexibility to coordinate your time in port with meals and section in this brochure for specific information on the walking activities on the ship, exact departure times are published in icons. Most guests will find it beneficial to attend the Shore he Shore Excursion Planning Form on board. For more Excursion Briefing on board the ship for evaluating the required information, please attend the Shore Excursion Briefing or visit activity level for each tour. It is important to keep in mind that the Shore Excursion Office. shore excursion operators are subject to the laws of their own tour descriptions country including with respect to accommodating the needs of Tour descriptions may change after printing. Information guests with disabilities. In most foreign countries, the laws are not that becomes available after this brochure is published will be as stringent as those in the United States. Please speak with the posted in the Shore Excursions section of our website, which Shore Excursion Office as to whether you can expect to encounter can be found online at www.hollandamerica.com. Significant difficulties (dis)embarking the ship in a particular port of call. In changes will be noted on the Shore Excursion Planning Form on this regard, the decision whether or not to carry or provide other board. Tour schedules are subject to change. 4 5 the signature collection The Signature not included (unless otherwise noted) Collection— Guests’ entrance fees for attractions are not included in the Alaska Style! vehicle price due to the wide range of attraction possibilities, uncertain number of attractions to be visited, and varying number of guests participating. Lunch will not be included on any tour as many guests prefer to select their own dining venue. Are you ready to tour ashore at your own pace? In itinerary planning your own way? With a driver and guide at your Once on board you will receive a Preference Card to complete. This card will have a list of recommended attractions and will service? You can see everything you want to see and allow you to create your personal itinerary. The Shore Excursions travel by skiff, plane or Hummer! Learn more... staff can assist you and will gladly answer your questions. Travel Holland America Line introduces the Signature Collection— time, location and opening hours of attractions need to be taken a new touring option as part of the Medallion Collection. This into consideration to maximize your time ashore. exclusive series allows you to completely customize your time availability & pricing ashore and discover at your own pace the things you most want As you look through this brochure, you will find the Signature to see. The twist that is uniquely Alaskan is the varied modes of Collection vehicle, driver and guide advertised only in the ports transportation—floatplane, skiff, Hummer, luxury SUV limo, where the program is available. The cost of each vehicle type will motorized catamaran, etc. With these great options at your be published online at www.hollandamerica.com. fingertips, create your own itinerary, maximize your time in online reservations port and visit destinations more in-depth. And since your tour The fastest and easiest way for you to reserve and pay for your includes only those with whom you choose to travel, your private vehicle, driver and guide is on the Holland America Line experience is intimate. website. Visit us online at www.hollandamerica.com. Please note to whom is the signature collection suited? that Signature Collection tours are ordered PER VEHICLE (not The Signature Collection is for single/solo travelers, couples, per person) so only one person in the party needs to make the families, friends, and special interest groups traveling together. reservation. The price shown on the website is the total cost of This may also be an excellent choice for non-ambulatory guests.