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Enhancing the Competitiveness of the Health Services Sector in Singapore
CHAPTER 3 Transforming the ASEAN Economic Community (AEC) into a Global Services Hub: Enhancing the Competitiveness of the Health Services Sector in Singapore KAI HONG PHUA Lee Kuan Yew School of Public Policy, National University of Singapore NICOLA S POCOCK Lee Kuan Yew School of Public Policy, National University of Singapore 1. Introduction Singapore was the first country in the region to officially articulate an aim to attract medical tourists and promote the export of health services overseas. In 2003, the Healthcare Services Working Group (HSWG) of the Economic Review Committee recommended that Singapore attract one million foreign patients by 2012. To achieve this goal, the Singapore Tourism Board (STB), along with the Economic Development Board (EDB) and International Enterprise (IE) Singapore, launched SingaporeMedicine in 2003, a multi-agency initiative that aims to promote, develop and maintain Singapore as an international medical hub. However, in recent years, the push for medical tourism has been muted. Sectiononeof this paper summarizes the Singapore context for a past medical tourism hub policy, followed by an overview of the health system, with policy implications for the system should medical tourism become a major growth area. Methodology is then described in section two, followed by the findings of the SWOT analysis conducted among stakeholders in the health services sector. 111 The objective of this paper is to: 1. Undertake a SWOT analysis for the health services sector in Singapore. 2. Undertake an analysis of policies/regulatory/institutional support for the health services sector in Singapore. 3. Develop a profiling of firms which are considered key players for the health services industry. -
Healthcare List of Medical Institutions Participating in Medishield Life Scheme Last Updated on 1 April 2020 by Central Provident Fund Board
1 Healthcare List of Medical Institutions Participating in MediShield Life Scheme Last updated on 1 April 2020 by Central Provident Fund Board PUBLIC HOSPITALS/MEDICAL CLINICS Alexandra Hospital Admiralty Medical Centre Changi General Hospital Institute of Mental Health Jurong Medical Centre Khoo Teck Puat Hospital KK Women's And Children's Hospital National Cancer Centre National Dental Centre National Heart Centre Singapore National Skin Centre National University Hospital Ng Teng Fong General Hospital Singapore General Hospital Singapore National Eye Centre Sengkang General Health (Hospital) Tan Tock Seng Hospital PRIVATE HOSPITALS/MEDICAL CLINICS Concord International Hospital Farrer Park Hospital Gleneagles Hospital Mt Alvernia Hospital Mt Elizabeth Hospital Mount Elizabeth Novena Hospital Parkway East Hospital Raffles Hospital Pte Ltd Thomson Medical Centre DAY SURGERY CENTRES A Clinic For Women A Company For Women A L Lim Clinic For Women Pte Ltd Abraham’s Ear, Nose & Throat Surgery Pte Ltd Access Medical (Bedok South) Access Medical (Bukit Batok) Access Medical (Circuit Road) Access Medical (East Coast) Access Medical (Jurong West) Access Medical (Kim Keat) Access Medical (Marine Terrace) Access Medical (Redhill Close) Access Medical (Tampines 730) Access Medical (Toa Payoh) Access Medical (Whampoa) 2 Access Medical (Teck Ghee) Adult & Child Eye (ACE) Clinic Advance Surgical Group Advanced Centre For Reproductive Medicine Pte. Ltd. Advanced Medicine Imaging Advanced Urology (Parkway East Medical Center) Agape Women’s Specialists -
Singapore O&G Ltd
Singapore O&G Ltd. More than stork delivery SINGAPORE | HEALTHCARE | INITIATION 17 June 2016 . Gaining market share by increasing number of clinics, specialties and choices. BUY (Initiate) . Effects from newly acquired Dermatology and Aesthetic business to kick-in this year. LAST CLOSE PRICE SGD 0.820 . Additional growth pillar (Paediatrics) by 2017. FORECAST DIV SGD 0.028 TARGET PRICE SGD 1.000 . Initiate with “Buy” rating and SGD1.00 TP, implying a 25.4% upside. TOTAL RETURN 25.4% Investment Merits COMPANY DATA (a) Growth story. Growing organically and inorganically to gain market share and expand O/S SHARES (M N) : 238 client base. SOG started with only Obstetrics and Gynaecology (O&G) services in 2011, M ARKET CAP (USD mn / SGD mn) : 144 / 195 expanding from a team of two O&G specialists to five. It has subsequently added three 52 - WK HI/LO (SGD) : 0.85 / 0.62 cancer specialists (two in 2014 and one in 2016) and one skin specialist (in 2015) to its 3M Average Daily T/O (mn) : 0.08 team. SOG has expanded from two clinics to 10 clinics in 6 locations. In Jul-16, it will MAJOR SHAREHOLDERS (%) add another clinic into its portfolio, totalling to 10 specialists operating from 11 clinics Dr. Heng Tung Lan 29.44% in 7 locations. Dr. Lee Keen Whye 18.88% (b) Diversification empowering its resiliency and less O&G-reliant. Successful integration Dr. Beh Suan Tiong 10.15% enables realisation of synergies and unlocking of value. SOG targets to add children Dr. Lim Teng Ee Joyce 8.56% healthcare services (Paediatrics) into its portfolio by 2017. -
The Future of Singapore Growing Old with You DBS Asian Insights SECTOR BRIEFING 28 02
SECTOR BRIEFING number DBS Asian Insights DBS Group28 Research • August 2016 The Future of Singapore Growing Old With You DBS Asian Insights SECTOR BRIEFING 28 02 The Future of Singapore Growing Old With You Rachel Tan Equity Analyst DBS Group Research [email protected] Andy Sim, CFA Senior Equity Analyst DBS Group Research [email protected] Produced by: Asian Insights Office • DBS Group Research go.dbs.com/research @dbsinsights [email protected] Chien Yen Goh Editor-in-Chief Jean Chua Managing Editor Geraldine Tan Editor Martin Tacchi Art Director DBS Asian Insights SECTOR BRIEFING 28 03 05 Executive Summary Ageing Population – A Driver of 06 Demand for Healthcare Higher Consumption of Healthcare Who Pays the Medical Bills? 14 Healthcare Infrastructure Singapore’s Medical Infrastructure Versus Peers Growth in Hospital Admissions Driving Increase in Beds and Manpower Plans to Increase Public Medical Services Infrastructure – Healthcare 2020 Masterplan 21 The Healthcare Marketplace Market Segments Within the Healthcare Industry DBS Asian Insights SECTOR BRIEFING 28 04 DBS Asian Insights SECTOR BRIEFING 28 05 Executive Summary Singapore’s society is ageing and the impact is increasingly being felt. In the past decade, Singapore’s residents over 65 years old have grown at a faster rate than the rest of its population. In preparation for this demographic change, the Singapore government published the Population White Paper in 2013, projecting that the number of citizens aged 65 and above will triple to 900,000 by 2030 and the dependency ratio will fall to 2.1 by 2030 from 4.9 in 2015. Healthcare expenditure to triple by 2030. -
Regional & National Center Director Dr. Benedict Tan Affiliation Changi
Regional & National Center Director Affiliation Dr. Benedict Tan Changi General Hospital National Center Manager Affiliation Loo Chuan Ing Changi General Hospital Benedict Tan, MD Host Institution – Changi General Hospital Changi General Hospital is an award-winning hospital with more than 1,000 beds caring for a community of 1.4 million people in eastern Singapore. It offers a comprehensive range of medical specialties and is helmed by an experienced and skilled team of health care professionals. Situated within Changi General Hospital, the Changi Sports Medicine Centre is the largest multidisciplinary sports medicine Centre in Singapore. Equipped with the latest technologies and an in-house gym, the Centre caters to recreational and competitive athletes from a wide range of sports, such as golf, soccer, running, tennis, bowling, swimming, sailing, wakeboarding, scuba diving, performing arts, disabled sports, etc. The Sports Medicine Centre also provide exercise testing and customized exercise prescription for those with medical conditions, such as coronary artery disease, hypertension, dyslipidemia, diabetes, and obesity. National Center Advisory Board Affiliation Dr. Benedict Tan Changi General Hospital, Sports Medicine Dr. Ng Chung Sien Changi General Hospital, Sports Medicine Dr. Fadzil Hamzah Changi General Hospital, Sports Medicine Dr. Lim Ang Tee Changi General Hospital, Sports Medicine Dr. Ivy Lim Changi General Hospital, Sports Medicine Dr. Angela Chan Changi General Hospital, Psychological Medicine Dr. Joan Khoo Joo Ching Changi General Hospital, Endocrinology Dr. Sherry Young Changi General Hospital, Rehabilitative Medicine Miss Shayne Hu Changi General Hospital, Rehabilitative Medicine Adj Assist Prof Tong Khim Leng Changi General Hospital, Cardiology Adjunct Assist. Prof Tan Tze Lee College of Family Physicians Singapore Dr. -
How to Request for Letter of Guarantee (LOG)
How to request for Letter of Guarantee (LOG) For elective/pre-planned hospital admission(s) in Singapore, the insured can request for a Letter of Guarantee (LOG) from AXA by providing the following completed LOG forms at least 5 working days prior to the date of admission. Please note that if we do not receive the completed forms within the stipulated time frame, insured member may be required to settle his/her incurred medical expenses and submit a claim for evaluation. Please download the LOG form that consist of: • Part 1 refers to the Authorization for Release of Medical Information Form to be completed by the patient. • Part 2 refers to the Pre admission form to be completed by the Treating Doctor Additional documents may be requested for further assessment on a case to case basis. This would include but not limited to Referral Letter, Diagnostic test/report and/or other relevant documents such as Hospital Financial Counseling/Admission Forms. For emergency Hospital admission(s) in Singapore, we will help to liaise with the hospital for the LOG forms once notified. If completed LOG forms are not received prior to the discharge, insured member will be required to settle the incurred hospital expenses and submit a claim for evaluation. For cases wherein the LOG is not approved, the insured member will be also required to settle the incurred hospital expenses and submit a claim for evaluation. Please refer to the Hospital and Day Surgery Centers in Singapore which accept our LOG. Government/Restructured Hospital • Changi General Hospital -
List of Accredited Medical Practitioners
List of Accredited Medical Practitioners As at 18 April 2019 Applicants are advised to contact the doctors to enquire on their professional fees before making an appointment to visit the clinic. SNo Clinic Name Name Address Provided by Doctor Clinic No. Raffles Place, Cecil, Marina, People's Park 1 RafflesMedical Dr Siew Wai Leen 8, Marina View 66360160 #15-01, Asia Square Tower 1 Singapore 018960 2 Fullerton Healthcare (Marina Dr Mythili Pandi 8, Marina Boulevard 63333636 Bay Financial Centre) #01-03/03A, Marina Bay Financial Tower 2 Singapore 018981 3 Fullerton Healthcare (Marina Dr Teo En Qi 8, Marina Boulevard 63333636 Bay Financial Centre) #01-03/03A, Marina Bay Financial Tower 2 Singapore 018981 4 RafflesMedical Dr Prasad Meenakshi 12, Marina Boulevard 66360390 #17-05, Marina Bay Financial Tower 3 Singapore 018982 5 RafflesMedical Dr Steffy 12, Marina Boulevard 66360390 #17-05, Marina Bay Financial Tower 3 Singapore 018982 6 Clinic @ The Sail Dr Lim Chin Wei 2, Marina Boulevard 62255410 #B1-11/12, The Sail @ Marina Bay Singapore 018987 7 Bethesda Medical Clinic Dr Lim Bee Ling Tina 3, Temasek Boulevard 63378933 #B1-124, Suntec City Singapore 038983 8 KN Chin & Associates Pte Dr Chong Kong Hui 3, Temasek Boulevard 63372522 Ltd Medical Practice #02-400, Suntec City Mall Singapore 038983 9 Crawfurd Medical Centre Dr Lin Shengyang 3, Temasek Boulevard 68049580 Nicholas #02-482, Suntec City Mall Singapore 038983 10 G Aesthetic Wellness Dr Xie Ziwei 9, Raffles Boulevard 62660043 Medical Clinic #02-09, Millenia Walk Singapore 039596 11 -
ICN Congress 2019 Singapore Professional Visit on 2 July 2019
ICN Congress 2019 Singapore Professional Visit on 2 July 2019 S/No. Description 1. HEALTH CARE FACILITY: Ang Mo Kio – Thye Hua Kwan Hospital DESCRIPTION OF THE VISIT: Ang Mo Kio – Thye Hua Kwan Hospital is a 360-bed community hospital located in Ang Mo Kio, Singapore. The hospital, which was officially opened in 1993, has been managed by THK, a VWO / Charitable Organisation, since 2002. As a community hospital, care is primarily focused on providing affordable rehabilitative and intermediate care for geriatric patients. MAX. NUMBER OF PARTICIPANTS: 30 PROGRAMME STARTS FROM: 09:00h and ENDS AT: 12:00h BUS DEPARTURE FROM MARINA BAY SANDS AT: 08:00h BUS RETURN TO MARINA BAY SANDS BY :13:00h COST: €50 2. HEALTH CARE FACILITY: Changi General Hospital DESCRIPTION OF THE VISIT: With over 1000 beds serving more than 1 million residents in the East, Changi General Hospital (CGH) offers a wide range of clinical specialties and services, including (but not limited to) the Integrated Sleep Service, Changi Sports Medicine Centre, and a Clinical Trial Research Unit that facilitates biomedical research for better patient care. In 2015, a 280-bed facility, The Integrated Building was opened and is jointly operated with St Andrew's Community Hospital. The first of its kind in Singapore, it was built in support of the new 1 model of care for Geriatric and Rehabilitation services. The building includes mock-up apartments to train patients to resume daily activities so as to get them ready for home. The new Medical Centre completed in 2018, is dedicated to meet complex specialist outpatient needs. -
Regional & National Center Director Benedict Tan
Affiliation Regional & National Center Director Chief & Senior Consultant, Benedict Tan, MBBS, MSpMed, FACSM Sport & Exercise Medicine, Changi General Hospital Affiliation National Center Manager Assistant Director, Changi Ms. Loo Chuan Ing Dr. Benedict Tan General Hospital Host Institution – Changi General Hospital Changi General Hospital is an award-winning hospital with over 1000 beds caring for a community of 1.4 million people in eastern Singapore that offers a comprehensive range of medical specialties, helmed by an experienced and skilled team of health care professionals. Situated within Changi General Hospital, the Changi Sports Medicine Centre is the largest multidisciplinary sports medicine Centre in Singapore. Equipped with the latest technologies and an in-house gym, they cater to recreational and competitive athletes from a wide range of sports, such as golf, soccer, running, tennis, bowling, swimming, sailing, wakeboarding, scuba diving, performing arts, disabled sports, etc. The Sports Medicine Centre also provides exercise testing and customized exercise prescription for those with medical conditions, such as coronary artery disease, hypertension, dyslipidemia, diabetes and obesity. National Center Advisory Board Affiliation Benedict Tan, MD • Chief & Senior Consultant, Sport & Exercise Medicine, Changi General Hospital Ng Chung Sien, MD • Senior Staff Registrar, Changi General Hospital, Sports Medicine Fadzil Hamzah, MD • Staff Registrar, Changi General Hospital, Sports Medicine Lim Ang Tee, MD • Consultant, Changi General Hospital, Sports Medicine Ivy Lim, MD • Consultant, Changi General Hospital, Sports Medicine Mandy Zhang Jia Jia, MD • Registrar, Changi General Hospital Teh Kong Chuan, MD • Senior Consultant, Khoo Tech Puat Hospital Miss Shayne Hu • Senior Exercise Physiologist, Changi General Hospital, Performance Sports & Rehabilitation Adj Assist Prof Tong Khim Leng • Changi General Hospital, Cardiology A/Prof Peter Ting • Senior Cardiologist, The Harley Street Heart and Cancer Centre Adjunct Assist. -
Panel of Specialists (Last Updated 30 Oct 2017) Note: 1
AXA Shield Plan A & B - Panel of Specialists (Last Updated 30 Oct 2017) Note: 1. Information may be subjected to change without prior notice 2. To fix an appointment to see the specialists or enquire about LOG, please call AXA Shield LOG Hotline 6-DIAL-AXA (6-3425-292) (Effective 1 May 2016) NO. SPECIALITY SPECIALIST CLINIC NAME ADDRESS 820 THOMSON ROAD #06-06 BLOCK A MOUNT ALVERNIA HOSPITAL 1 CARDIOLOGY DR LESLIE TAY ORCHARD HEART SPECIALIST (MOUNT ALVERNIA) SINGAPORE 574623 3 MOUNT ELIZABETH #06-06 MOUNT ELIZABETH MEDICAL CENTRE 2 CARDIOLOGY DR LESLIE TAY ORCHARD HEART SPECIALIST (ORCHARD) SINGAPORE 228510 820 THOMSON ROAD #06-06 BLOCK A MOUNT ALVERNIA HOSPITAL 3 CARDIOLOGY DR TAN KOK SOON ORCHARD HEART SPECIALIST (MOUNT ALVERNIA) SINGAPORE 574623 3 MOUNT ELIZABETH #06-06 MOUNT ELIZABETH MEDICAL CENTRE 4 CARDIOLOGY DR TAN KOK SOON ORCHARD HEART SPECIALIST (ORCHARD) SINGAPORE 228510 38 IRRAWADDY ROAD MOUNT ELIZABETH NOVENA SPECIALIST CENTRE #06- 5 CARDIOLOGY DR ONG HEAN YEE CARDIAC SOLUTIONS MEDICAL CENTRE 51/52 SINGAPORE 329563 3 MOUNT ELIZABETH MOUNT ELIZABETH HOSPITAL #15-15 SINGAPORE 6 CARDIOLOGY DR ALFRED CHENG ALFRED CHENG CARDIAC CARE 228510 319 JOO CHIAT PLACE PARKWAY EAST MEDICAL CENTRE #02-01/02 7 CARDIOLOGY DR BALDEV SINGH BALDEV & ONG THE CARDIO CLINIC SINGAPORE 427989 319 JOO CHIAT PLACE PARKWAY EAST MEDICAL CENTRE #02-01/02 8 CARDIOLOGY DR ONG SEA HING BALDEV & ONG THE CARDIO CLINIC SINGAPORE 427989 1 FARRER PARK STATION ROAD FARRER PARK MEDICAL CENTRE 9 CARDIOLOGY DR ERIC SILVIO CHONG ESC CARDIOVASCULAR & MEDICINE CLINIC -
Your Guide to Quality Medical Care in Singapore Photo Credits: Raffles Medical Group Contents
your guide to quality medical care in singapore Photo credits: Raffles Medical Group contents 01. AsiA’s leAdinG MedicAl hub 2 02. singapoRe’s heAlthcARe 3 systeM 03. ACCREDITATIONS And 5 ACCOLADES 04. medicAl fiRsts 6 05. ouR heAlthcARe 8 professionAls sPeAk 06. HeAR fRoM ouR patients 10 07. SingapoRe: MoRe thAn just 12 a heAlthcARe destinAtion 08. heAlthcARe provideRs 13 1 01 AsiA’s leAdinG MedicAl hub behind its dynamic and multi-cultural professionals and multi-national healthcare- landscape, singapore is often associated related companies from various parts of the with excellence, efficiency and effectiveness, world to share and exchange their expertise, from its airport, airline and port to its conduct healthcare-related research and infrastructure, education and healthcare training, as well as to host international systems. singapore has become a trusted conferences and events. healthcare name among international patients. it is providers in singapore are constantly also recognised as Asia’s leading medical strengthening their medical capabilities hub providing internationally accredited through professional exchanges and access and patient-centric care. to innovation in medical technology through our robust healthcare eco-system. international patients come to singapore for a wide range of medical care, ranging in singapore, medical travellers can from basic health screenings to advanced receive quality medical care in an procedures in fields such as cardiology, environment that is safe and welcoming, neurology, oncology, ophthalmology, organ with no uncertainties of wars, political transplants, orthopaedics and paediatrics. instability, social unrest, natural disasters or worries about blood safety. here, medical As a multi-faceted medical hub, singapore travellers can enjoy a peace of mind when attracts a growing number of medical health really matters. -
Direct Settlement Network Report
Singapore City Provider Name Address Line 1 Address Line 2 Zip Code Phone Provider Type Specialties Central The Clinic @ 1 Fusionopolis Connexis #03-10 138632 65.6466.0602 Clinic General Practice Fusionopolis Pte Way Ltd Central The Clinic at One 1 George Street #05-05 Lobby C One Raffles 049145 65.6438.5322 Clinic General Practice George Street Place Mrt Central ACMS Medical 1 Grange Road #06-06 Orchard Building 239693 65.6262.5052 Clinic General Practice Clinic Central Shenton Medical 1 Harbourfront #01-04 Harbourfront Tower 98633 65.6377.5727 Clinic General Practice Group Place One (Harbourfront) Central Mint Medical Group 1 Harbourfront #01-10 Harbourfront Tower 98633 65.6272.9372 Clinic General Practice Place One Central Twin City Medical 1 Kim Seng #01-32 Great World City 237994 65.6235.1175 Clinic General Practice Centre Promenade Central Raffles Medical 1 Maritime Square #03-56 Harbourfront Centre 99253 65.6273.3078 Clinic General Practice Clinics (Harbourfront) Central Specialist 1 Orchard #04-03 Camden Centre 248649 65.6735.4066 Clinic Endocrinology Endocrine Clinic Boulevard For Diabetes, Thyroid And Hormones Central International 1 Orchard #11-06 Camden Medical 248649 65.6887.4440 Clinic Pediatrics Medical Clinic - Boulevard Centre Paediatric Clinic Central International 1 Orchard #14-06 Camden Medical 248649 65.6733.4440 Clinic General Practice Medical Clinic Boulevard Centre Camden Central The Bonham Clinic 1 Phillip Street #04-02 Lippo Building 48692 65.6533.1177 Clinic General Practice Central The Medical 1 Raffles Link