Quality Council of India to Develop Standards & Certification for Private Guarding Companies
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OCTOBER, 2013 VOLUME 23 e-SECURITY POST CAPSI & APDI…... QUALITY COUNCIL OF INDIA service rates. TO DEVELOP STANDARDS & Kunwar Vikram Singh has already informed the CERTIFICATION FOR PRIVATE Ministry of Home Affairs as well as Ministry of GUARDING COMPANIES Labour & Employment about this CAPSI- QCI venture. The draft document will be circulated to the entire membership for their comments. We plan to introduce this scheme at our national conference to be held at New Delhi on December 14-15, 2013. CAPSI has signed an MoU with Quality Council of India (QCI) on September 30, 2013 to establish mechanism for undertaking Voluntary Quality Initiatives including development of standards/criteria, certification framework, training, awareness and handholding. The Prominent Industry leaders and national office scheme will be jointly manage by the CAPSI & bearers of CAPSI including Mr. Neil Prasad, QCI. Through this initiative CAPSI will commence Chairman G4S, Mr. Anil Puri, Vice Chairman– processes to set standards for the Security CAPSI, Mr. Jasbir Wasu, VP-CAPSI, Mr. Mahesh Service Providers. So far we have been working Sharma-Secretary General-CAPSI, Mr. Ajit Singh, for setting standards for the security guards and Treasurer-CAPSI, Col S. Jetley ED-CAPSI, Ms related job roles. This scheme will help us to Bhavna Gupta-Sr Manager-CAPSI, Ms Kiran develop standards processes in line with best Singh EA were present at the MoU signing international practices which will enhance the ceremony. Mr. B Venkataram Secretary General image of our industry nationally and of QCI signed the MoU in the presence of Mr. internationally. The Quality Ratting will have Anil Jouhri CEO of the National positive impact on the End Users of our services. Accreditation Board for Certifying Bodies Thereafter we shall be able to command better (NABCB). *QUALITY COUNCIL OF INDIA TO DEVELOP STANDARDS & CERTIFICATION FOR PRIVATE GUARDING COMPANIES The MoU was signed by Sh. Hirdyesh Mohan IAS, Principal Secretary, Dept of Vocational & This is indeed a Red letter Day for CAPSI and Education, Govt of West Bengal and Kunwar entire Private Security Sector in its journey to Vikram Singh, Chairman CAPSI. Dr. Pradeep achieve excellence in management and service Chakrabarti, Project Director and Sh. Mahesh delivery. Sharma Secretary General, CAPSI also attended the signing ceremony. WEST BENGAL GOVERNMENT CAPSI’S NEW LEADERSHIP SIGNED ANOTHER MOU WITH TEAM FOR WEST BENGAL CAPSI TO TRAIN 30000 “FIREMEN CUM SECURITY CAPSI, West Bengal Chapter members GUARDS” meeting held at the Swissotel, Kolkata on September 16, 2013 to consider the reconstitution of the State Chapter. As CAPSI has signed a MoU with the Government of unanimously decided, following is the new West Bengal to train 30000 Firemen-cum- leadership team of the West Bengal Security Guards during the agreed period of Chapter: th three years. The MoU was signed on 16 September, 2013 at the SYNERGY MSME Sh. Raman Khanna - Chapter Chairman CONCLAVE organized by the West Bengal Sh. A. M Luthra - Vice Chairman Government. Ms. Mamta Banerjee - Hon’ble Sh. Debojit Chowdhury - Vice Chairman Chief Minister was present when the MoU was Sh. Satnam Singh - General Secretary signed. The CAPSI shall be setting up FIVE Sh. Pramode Lodge - Secy Finance training establishment to impart training to Secy- Membership cadets specially selected to undergo this unique Sh. Ankush Khanna - Services model of training. The SKSDC has developed a special course of 45 days under which the Sh. William Barno - Secy Coordination training in Fire Fighting will be imparted under the supervision of the Fire Safety Department of the WB Government. Ms. Mamta Banerjee, Chief Minister and Dr. Amit Mitra, Finance Minister showed keen interest in the CAPSI projects which will be set up at five different locations. Both of them spared sufficient time to have exclusive meeting with Kunwar Vikram SIngh on other related subjects. *CAPSI’S NEW LEADERSHIP TEAM FOR WEST BENGAL clearing doubts of the participants on various aspects of the Scheme. Kunwar Vikram Singh The Executive Committee shall be constituted by presided over the meeting which was also the newly appointed chairman in consultation attended by Sh. N C Padhi IPS, former Secretary with his team of office bearers. (Security) Cabinet Secretariat, Government of India, Lt Gen J S Bajwa-Radiant, Sh. C Pal Singh former IGP, Sh. Jasbir Wasu, Sh. Mahesh Kunwar Vikram Singh and Sh. Mahesh Sharma Sharma- Secy General, Mr. S R Chauhan, Sh. A M met all members and discussed the various Luthra - Chairman of GI, Lt Col P Sankaraman – aspects of the state issues being faced by the Checkmate, Maj Raghunath – Force10, Col S industry. Kunwar Vikram Singh said that “I am Sharma-Force Tech, Sh. R L Handa-NISA, Col S sure that under the leadership of industry Kaul – Zeeten, Sh. Ghanshyam Pandit-Sahyata stalwarts and support of young professionals, Security, Sh. Shivindra Prtap Singh-Lancers, Col B the WB Chapter will progress well’. K Dhupar - CMD Swift, Sh. V K Anand – VP Swift, Capt Kuldeep Singh, Capt Shibu Isaac- Force1, Sh. Anirudha Singh-Ranchi Security, Col S. Jetely ED- CAPSI, Col. Balbir Singh-Dy Director, Col SKSDC ADVISORY BOARD Sunil Kumar - Adnl Director and Sh. Vipendra MEETING Singh Director- Enterprise- SKSDC . Lt. Gen S S Chahal CEO and Maj Gen D K Jamwal COO of SKSDC made presentations on the STAR The Advisory Board Meeting of SKSDC, was held Scheme and other industry related matters. on 20th September to brief members of the Board about the STAR SCHEME and its various facts in relation of its impact on the Private Security sector. Eminent security leaders of the PSS including Chapter Chairmen of State CAPSI Chapters from Punjab, Tamilnadu, Kerala, Jharkhand, Andhra Pradesh, Delhi, Himachal, Gujarat, Maharashtra, Haryana, Karnataka and Bihar participated in the deliberations. It was a very productive forum held at PHD House and was attended by 27 participants. Besides detailed presentations made on the Scheme, the interactive session proved useful in 150000 SECURITY GUARDS TO numerous high-tech companies and government BE TRAINED AND UP-SKILLED contractors. UNDER STAR SCHEME Symantec researchers say although many of the The SKSDC has been given target to train and breaches have been reported, a single up-skill 1.5 Lac trainees and security guards. The professional organization has not been SKSDC made their projections to NSDC to documented as being highly involved with all of undertake this assignment. This ambitious them. The Hidden Lynx organization is project will be completed by SKSDC through its comprised of 50 to 100 individuals, divided accredited training partner by 14th August 2014. between two operational teams using various This project has been sub allotted into four Trojans. One team uses Backdoor. Moudoor, the buckets coinciding with the four quarters. In the other Trojan Naid, according to a Symantec first bucket upto 31 December 13, SKSDC has white paper. Researchers believe that a been allotted a figure of 22,500 which has specialized organization is likely behind the further been sub allotted amongst 44 TP who attacks due to the variety of types of had successfully completed the mandatory information apparently targeted. requirements spelt out by the STAR Scheme. The figures allotted, are subject to change based on performance, which will be reviewed at the end of each quarter. These 150000 trained and certified security guards will usher a new era of standards and skill in the private security domain. HACKERS – FOR – HIRE GROUP TARGETING GOVERNMENT ASSETS, REPORT SAYS Symantec's recent analysis of attacks against high-value targets, including government John Briggs, Operations Director of First agencies and contractors, has revealed a large Security and sophisticated organization of professional hackers for hire. The China-based Hidden Lynx In his latest blog for Infologue, John Briggs, group is at least four years old and has been Operations Director for First Security, discusses involved in several high-profile campaigns, the importance of accredited training in the including Operation Aurora, which attacked security industry and how it is a vital tool to * TRAIN TO GAIN - JOHN BRIGGS influence on the quality of service delivered to the client. For example, a guard that enable security companies to deliver enhanced understands the importance of customer service services to their clients. will offer more value to a client that requests its guards meet and greet customers as they enter the building. Evolution If indeed training holds the key to providing a The security industry has evolved from just better service, it’s important to understand the offering physical protection to buildings and many ways in which security personnel can be people. Security now includes an array of added trained in order to enhance their skills. value services to better protect and serve clients, their people and property. So how can security companies ensure that they Hostile reconnaissance is one area that is differentiate their service offer and particularly important, as it helps guards to be continue to evolve as the industry does? more aware of potential threats and to take The answer is in training. preventative measures to mitigate these threats. For example, this training helps those guards to recognise the difference between Training benefits both the security personnel, as photos or information being taken innocently or they gain valuable skills to keep them ahead in a those which could be used for malicious very competitive environment, and the client as purposes. they receive enhanced services from a skilled team. Conflict resolution is already part of the training provided to guards when undertaking their basic However, importance must be placed on the license. However, a lot more could be done in quality of the training. For the value to be truly this area to ensure officers are fully equipped to showcased, the training must be accredited.