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Air Canada Format to Store in PQ: Ticketing Instructions: (*PQS To

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Air Canada Format to Store in PQ: Ticketing Instructions: (*PQS To Air Canada Format to store in PQ: WPA(validating carrier)¥KP(%)¥UN*(tour code)¥RQ EX: WPAAC¥KP4¥UN*ALTUSA¥RQ (This is only an example. Please see contract for commission and tour code. TE is not responsible for supplying this information for you.) Ticketing instructions: (*PQS to check correct stored PQ) W¥PQ1 (replace 1 if stored commission is in dif. PQ) Note contract states: Commission rates are based on booking class. See contract for more details. TE provides this cheat sheet as a reference. Documentation needed by the airline may change at any point. Agent is responsible for reading all rules and ticket validity dates before ticketing. Point of Sale USA – Tour Code ALTUSA First ticketing date: July 1st, 2019 Last ticketing date: June 30th, 2020 First outbound date: July 1st, 2019 Commission Rates by Ticket Service Transborder Pacific Within Ticket Point of Origin Ticket Point of Origin Booking Classes Canada CAN USA Booking Classes SUN Booking Classes USA CAN PAC/SUN J/C/D/Z/P 4% 4% 10% J/C/D/Z/P 12% J/C/D/Z 20% 8% 5% O/E/N 4% 4% 10% O/E/N 9% P - O/E/N 15% 8% 5% Y/B 4% 4% 10% Y/B 9% Y/B 15% 8% 5% M/U/H/Q/V/W/G 4% 4% 6% M/U/H/Q/V 5% M/U/H/Q/V 7% 4% 5% S/T/L/A/K 0% 0% 4% W/G/S/T/L/A/K 5% W/G/S/T/L/A/K 5% 4% 5% Flight Pass 2% for Flight Pass purchased at aircanada.com/agents Time of Ticketing Rates are inclusive of any applicable tax on commissions Please refer to each individual ticket service for ticketing instructions, inclusions and exclusions Time of Ticketing: The Time of Ticketing applies exclusively to ticket bookings made through aircanada.com/agents, Air Canada web link or via a Global Distribution System “GDS”. The Time of Ticketing is paid on online ticket bookings weekly via ARCs sales report process. Certain restrictions apply as indicated on the ticketing instructions. Point of Origin (POO): The country where the journey begins, determined by the first airport code on the ticket. Air Canada Carriers: Means the flights marketed by Air Canada and operated by Air Canada, Air Canada rouge and under the Air Canada owned-banner “Air Canada Express” including those operated by Jazz Aviation LP, Sky Regional Airlines Inc., Air Georgian and Exploits Valley Air Services Ltd.. Interline carriers: Carriers other than stipulated above under the Air Canada Carriers definition. Codeshare: Air Canada marketed flights that are operated by a different carrier. Ticketing Instructions for Time of Ticketing Rates applicable to ALL travel: • Must be plated Air Canada (014). • Tour Code ALTUSA must be entered in the tour code box of the ticket when booked in the “GDS”. The incentive must be entered in the commission box at Time of Ticketing on “GDS” bookings. Incentive cannot be claimed retroactively. • Time of Ticketing commissions are paid on online ticket bookings weekly via ARCs sales report process. This is an automatic process and no tour code is required on the ADO (Agency Direct Online; www.aircanada.com). • Published fare rules (for adults and children) apply including for one-way and returns. Sector fares are eligible. • Open Jaw/combination permitted as per fare rules. • Time of Ticketing to be calculated against applicable fare prior to any taxes, applicable fees/charges and surcharges. • Time of Ticketing will be recalled if the ticket is refunded or cancelled. • If a ticket is exchanged on the GDS, Agency will return the commission of the original ticket, and claim commission on the new base fare. If a ticket is exchanged in the ADO, the new commission percentage can only be claimed on the ADCOL value, not on the total new base fare. • Agency is responsible for collection of fares, taxes, fees/charges and surcharges valid at Time of Ticketing. • Incorrect ticketing or failure to enter Tour Code number will result in a minimum $50 ticketing error fee charge per ticket. • Failure to adhere to ticketing instructions will incur debit memos payable within 30 days of issuance. Inclusions/Exclusions of Time of Ticketing Rates applicable to ALL travel: • Valid on ticket booking through the Air Canada corporate reward program (issued with a PN#). • Valid on group ticket booking when GR# is entered in endorsement box and the tour code ALTUSA is in the tour code box. • Not valid on ticket bookings issued under corporate contracts (issued with a CC#) , Star Alliance contract # or corporate contract tour code in the tour code box, including tickets where no corporate discount is applied. • Allowable exception on ticket bookings using 8D02, QY02 or any 8Dxx or any QYxx ticket designators, fare must auto price, debit memos will be issued for manually priced tickets. The valid 8Dxx or QYxx ticket designator must appear on the applicable segments and in the endorsement box after the auto populated message. Tickets must be plated, operated and marketed on AC. Tour Code ALTUSA must be entered in the tour code box unless it is being used for the CPA+ or Propel agreement in which case ALTUSA needs to be entered in the endorsement box. • Not valid on leisure net contracted fares, IT ticketing is not permitted, ticket bookings through frequent flyer programs, industry reduced rates, and all other discount program fares and flight passes. • Time of Ticketing applies to additional collection (fare difference) but does not apply to the change fee. 1 Originating in Canada - Travel within CANADA and TRANSBORDER Origin / Destination: Applicable to ticket bookings for travel within Canada and travel between Canada and USA Point of origin (POO): Canada Within Canada: A ticket booking where all segments are between Canadian airports → Within Canada rates will apply. Transborder: A ticket booking where at least one segment is between Canada and US all other segments can be within Canada Transborder Booking Classes Within Canada POO CAN J/C/D/Z/P 4% 4% O/E/N 4% 4% Y/B 4% 4% M/U/H/Q/V/W/G 4% 4% S/T/L/A/K 0% 0% Time of Ticketing Rates are inclusive of any applicable tax on commissions. Ticketing Instructions: • All segments of the ticket must be operated and marketed by Air Canada Carriers or the Interline carriers listed below • If eligible classes are combined on the Air Canada segments, the highest incentive applies to the entire ticket. If S,T,L,A,K class is combined with any other class, the other class incentive applies on the entire ticket • Stopovers are permitted on ticket bookings Codeshare and Interline • Codeshare and Interline segments are eligible for commissions, on the following carriers: Canadian North (5T), First Air (7F), Central Mountain Air (9M), Bearskin (JV) and Air Creebec (YN) if the ticket is plated on 014 and one segment on the ticket is marketed and operated by Air Canada Carriers Originating in the USA - Transborder Origin/Destination: Applicable to ticket bookings for transborder travel between USA & Canada (including Hawaii). Point of origin (POO): USA Transborder: A ticket booking where at least one segment is between Canada and US all other segments can be within Canada -> Transborder rates will apply. Transborder Booking Classes POO USA J/C/D/Z/P 10% O/E/N 10% Y/B 10% M/U/H/Q/V/W/G 6% S/T/L/A/K 4% Time of Ticketing Rates are inclusive of any applicable tax on commissions. Ticketing Instructions: • All segments of the ticket must be operated and marketed by Air Canada Carriers or the Interline carriers listed below • If eligible classes are combined on the Air Canada segments, the highest incentive applies to the entire ticket. If S,T,L,A,K class is combined with any other class, the other class incentive applies on the entire ticket • Stopovers are permitted on ticket bookings Codeshare and Interline • Codeshare and Interline segments are eligible for commissions, on the following carriers: Canadian North (5T), First Air (7F), Central Mountain Air (9M), Bearskin (JV) and Air Creebec (YN) if the ticket is plated on 014 and one segment on the ticket is marketed and operated by Air Canada Carriers 2 PACIFIC – Ticket Service – Between USA/Canada/Sun and Pacific Origin/Destination: Applicable to ticket bookings for travel between USA, Canada, Sun and Pacific destinations (Asia, Japan, South Pacific & Australia). Excluding India and POO China to Canada The following countries are permitted: Australia, Brunei, Bhutan, Cambodia, China, East Timor, Fiji, Guam, Hong Kong, Indonesia, Japan, Kiribati, Korea, Laos, Malaysia, Maldives, Marshall Islands, Micronesia, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Papua New Guinea, Palau, Philippines, Polynesia, Taiwan, Thailand, Tonga, Tuvalu, Samoa, Singapore, Solomon Islands, Vanuatu and Vietnam. Point of origin (POO): Canada (CAN), USA, Pacific (PAC) and Sun Pacific Ticket Point of Origin Booking Classes USA CAN PAC SUN Pacific Ticket Service: J/C/D/Z 20% 8% 5% 5% • Excludes tickets with POO China to destination Canada P - O/E/N 15% 8% 5% 5% • Includes tickets with POO China to destination USA or SUN • Includes tickets with POO SUN to destination Pacific Y/B 15% 8% 5% 5% M/U/H/Q/V 7% 4% 5% 5% W/G/S/T/L/A/K 5% 4% 5% 5% Time of Ticketing Rates are inclusive of any applicable tax on commissions. Commission rates are not eligible on Interline or Codeshare ticket bookings on the Pacific service when POO PAC/SUN Ticketing Instructions: • The lowest eligible class on the AC transpacific segment (marketed , plated and operated) will determine the incentive that will apply • Stopovers are permitted only when indicated on the published fare rules • Pacific Time of Ticketing not eligible for round the world fares Codeshare & Interline: • Codeshare and interlining is permitted at either end of itinerary on the Pacific service when POO is USA or CAN • Commission rates are not eligible on Interline or Codeshare ticket bookings on the Pacific service when POO is PAC and SUN • On a round trip ticket, with AC operating one (1) transpacific segment and another carrier operating the other transpacific segment, the commission will only apply to the portion of the trip that includes the eligible AC transpacific leg.
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