Pamplona Airport 2019 · 2020

/ 25/2/2019 MAPA

Canary Islands

Aena Spanish Airports (excluding MCV, QSA, SBO exclusive for GA) 1/1 25/2/2019 CONTENTS Contents Pamplona

Highlights

Pamplona Airport

Traffic statistics Route maps Passenger profile Operational data Infrastructures & facilities Quality, environment & awards

Measures against COVID-19 Our commitment with sustainability Incentives & marketing support Annex: Traffic statistics

1/1 Highlights 2019 · 2020 Pamplona 2019 2020 243K 84K

% Var. previous year % Var. previous year Pax 18,0 % -65,5 %

6,1K 3,5K

% Var. previous year % Var. previous year Ops -4,5 % -42,3 %

22K 44

% Var. previous year % Var. previous year Cargo -24,3 % -99,8 %

Source: Aena. Provisional non-audited data 2020 (round trip) / 24/2/2020 HIGHLIGHTS (II) Highlights 2019 Pamplona

Avg. pax / week Avg. ops / week 4,7K 118

2 2 2 Domestic 1 Destinations * * Routes * International Countries 2 Airlines 1

< 30 min 53% business 419K · Residence · · Runway cap. · < 60 min 58% PNA apt. province 1,6M Ops. dep: 5 30% rest of Catchment area < 120 min Ops. arr: 5 (population) 4,4M Pax profile 12% foreign Info Total ops: 8

Sources: * + 5,000 pax/year. Aena 2019 (round trip) Aena surveys, INE (last available data) and Google maps 1/1 Traffic statistics Pamplona

Annual traffic evolution

Pax % Var. Pax

18% 20% 7% 8% 24% 243K 0% 3% 206K

166K -20% 149K 153K

-40% 84K

-65% -60%

2015 2016 2017 2018 2019 2020

Monthly traffic evolution · 2019

25,0K 23,5K 23,9K 21,9K 22,0K 22,5K 22,5K 19,3K 20K 17,8K 15,3K 15,6K 14,1K

10K

0K 1 Ene 2 Feb 3 Mar 4 Abr 5 May 6 Jun 7 Jul 8 Ago 9 Sep 10 Oct 11 Nov 12 Dic

63 % Source: Summer season Aena. Provisional non-audited data 2020 (round trip) / 24/2/2020 STATISTICS (Aptos pequeños) Traffic statistics 2019 Pamplona

* market share Traffic distribution Main destinations pax

73 % 20 %

Total countries * 1 23% 177K 55,2K international pax 49K 21,1 % var. previous year

AS Madrid-Barajas Frankfurt FRA

* Domestic Main airlines Airline Pax % Var. Share Routes *

Air Nostrum 179.836 15 % 74 % 1 49.640 28 % 20 % 1

77% Airlines Charter 187,3K domestic pax 2 3 % 17,1 % var. previous year 8.193 Source: Pax * + 5,000 pax/year. Aena. 2019 (round trip) 1/1 24/2/2020 MAP (España) Route map · Domestic · 2019 Pamplona

Pax 187K

Share 77,2 %

Destinations 1

Routes 1

Canary Islands

Destination New destination

Source: Destination: +5,000 pax/year Aena 2019 (round trip) New destination: +5,000 pax and -1,000 pax previous year Destination: airport pair. Route is destination by airline 1/1 24/2/2020 MAP (Europa) Route map · Europe · 2019 Pamplona

Pax 54K

Share 22,2 %

Destinations 1

Routes 1

Top countries Destinations

Germany 1

Source: Aena 2019 (round trip) Destination: +5,000 pax/year Destination Destination: airport pair. Route is destination by airline New destination: +5,000 pax and -1,000 pax previous year New destination 1/1 19/3/2019 PAX PROFILE Passenger profile 2019 Pamplona

Gender Reason for travelling Residence

58% PNA apt. province 54 % 46 % 53 % Man Woman Business 30 % 12 % Age 29 % Rest of Spain Foreign Holidays < 15 0 %

15-29 31 % 7 % Nationality

30-49 38 % VFR

50-64 24 % 11 % 84 % 16 % >64 7 % Other Spain Foreign

Source: Aena surveys EMMA 2019 (sample=90) 1/1 25/2/2019 OP. DATA Operational data Pamplona

Capacity 850,000 passenger Summer 21

Arrivals Departures Terminal 500 500 Pax/H capacity 160 Non Sch 160 Non Sch

Arrivals Departures Total Runway 5 5 8 capacity

 Altitude (reference point): 459 m  Reference temperature: 28ºC  Code OACI: LEPP  Service timetable (UTC):  Commercial aviation parking stands: 8  Code IATA: PNA S: 04:30-21:45 (PS 45 MIN PPR)

3 A-320 W: 05:30-22:45 (PS 45 MIN PPR) 5 CRJ-200  Fire category: 7

Runway:  15/33: 15 (2,205 x 45 m) 33 (2,405 x 45 m)

1/1 25/2/2019 INFRA (II) Infrastructures & facilities 2019 Pamplona

1 9+1(1) Terminal building Runway Check-in counters CAT I 1 (167 m2) Restaurant and cafeteria Security 3 8 personnel Boarding Parking places gates 1 S: 04:30-21:45 2+1(1) Shop PS 45 MIN PPR 654 Baggage reclaim W: 05:30-22:45 Parking offer PS 45 MIN PPR carousel

Wifi area Passengers info Luggage trolleys Car hire

Lost and Found Luggage services Accessibility for PMR Special needs passengers Families

(1) Special Luggage

1/1 25/2/2019 QA Quality, environment & awards Pamplona

The airport is focused on having the best image possible. Pamplona Airport has implemented an Integrated Quality and Environmental Management System, certified according to ISO 9001 and ISO 14001 standards.

Pamplona Airport was certified by the Spanish Aviation Agency (AESA), according to EU 139/2014 regulation.

Pamplona Airport was awarded with Best Hygiene Measures by Region (Europe) at the ASQ (Airport Service Quality) Awards given by the Airports Council International (ACI) in 2020.

Yearly quality surveys for airlines and passengers are carried out in order to monitor their perception of the airport services.

1/1 More than 90 measures against COVID-19 Pamplona Through the different airport processes

Following the recommendations published by EASA / ECDC and the requirements of the local authorities (AESA and the Health Ministry of Spain) Aena has implemented several measures against COVID-19 in order to ensure safety and trust of passengers and employees.

Access restriction only to passengers, people accompanying minors and people with disabilities or with reduced mobility

Reinforcement of the cleaning and disinfection of all common use surfaces and improvement of the ventilation procedures at the Terminal Building

Reinforcement of the physical distance (1.5 meters) in all waiting areas (including lifts, fingers…)

Installation of Protective Screens and use of PPEs

Availability of COVID information measures for passengers all time (including through the Public Address System)

Implementation of Border Health Control for international arrival passengers (thermal screening and medical staff assistance)

Implementation of measures and protocols also in shopping areas, restaurants, VIP lounges, parkings…

/ 1/4/2019 QA Our commitment with sustainability AENA and the FTSE4Good Index. Sustainable Development Goals Aena has satisfied the requirements of FTSE4Good to become a constituent of the FTSE4Good Index Series. We guarantee sustainable consumption modalities

UN Global Compact. We generate a sustainable Aena has adhered to the Global Compact by economic growth supporting its ten principles since 2017.

We promote diversity and social inclusion Carbon Disclosure Project (CDP). Aena has achieved an A rating, the maximum We strengthen partnerships to score in 2020, above the average in its achieve sustainable goals sector.

We protect the environment and Community for Climate. Aena fight against climate change participates in this Community with others organizations that are aware of the urgent need to act against climate change.

More significant projects Renewable energy · Photovoltaic plan · 100% purchase electricity through renewable energy guarantees or origin Sustainable mobility · Charging points for electric vehicles · Eco-cars fleet plan Climate Action Plan · It includes appropriate management, monitoring and communication mechanisms

Aena will be the first company in Spain and one of the first around the world to inform shareholders yearly of its strategy against climate change from its Climate Action Plan. 19/2/2019 INCENTIVES Incentives & marketing support Pamplona

Incentives and discounts

A very diverse programme of rate incentives for airlines

Business ,(f) Incentives and discounts opportunities

Marketing Support

Marketing campaigns to promote new routes

Marketing (§) Marketing Support

1/1 Annex · Traffic statistics Pamplona

2019 2020 Main destinations 243K 84K Destination 2019 2020 %Var. % Var. previous year % Var. previous year  AS Madrid-Barajas 177.551 63.433 -64 % Pax 18,0 % -65,5 % Frankfurt FRA 49.441 5.011 -90 % Gran Canaria 3.026 9.088 200 % Menorca 1.778 1 -100 % Main countries JT Barcelona-El Prat 1.031 457 -56 %

Pax 2019 Pax 2020 %Var.

188K -58% -90% -100%

-200.000%

-400.000%

79K -600.000%

50K

-800.000%

5K 1K 0K -1.000.000% Spain Germany Czech Republic

Source: Aena. Provisional non-audited data 2020 (round trip) / Thank you

Airport Marketing Team [email protected]

Towards Sustainable Development

Social Economic Environmental Development Development Sustainability

Company committed to the United Nations Sustainable Development Goals (SDGs)

/