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SUMMER/FALL 2011 ALUMNI MAGAZINE Going the Distance Dr. Lois Engelbrecht ’10 shares how she bridges cultures around the world to protect children from abuse Bill Clinton’s Public Speaking Tips Dr. Michael Eric Dyson Personal Message to Alumni to Get Your Message Out on His Unexpected Path to a Ph.D. LETTER FROM THE PRESIDENT SUMMER/FALL 2011 CONTENTS A L U M N I M A G A Z I N E Volume 6, Number 2 Summer/Fall 2011 ALUMNI MAGAZINE EDITORIAL BOARD Paula Singer CHAIR, WALDEN UNIVERSITY BOARD OF DIRECTORS Jonathan Kaplan PRESIDENT, WALDEN UNIVERSITY Linda Leftrict CHIEF MARKETING OFFICER, Dear LAUREATE GLOBAL PRODUCTS AND SERVICES CHANGEMAKERS Christian Schindler VICE PRESIDENT, MARKETING, 2 BEYOND THE DEGREE WALDEN UNIVERSITY Walden Reclaiming lives through A&E’s “Hoarders” Emily Demarco EXECUTIVE DIRECTOR, COMMUNICATIONS, 4 INSIGHTS WALDEN UNIVERSITY Alumni, How to calculate the value of Valescia Lee-Collick corporate giving IN READING THROUGH THIS MAGAZINE, I’m once again reminded of what an SENIOR MANAGER, ALUMNI RELATIONS, ••• WALDEN UNIVERSITY exceptional community we have at Walden University. Your accomplishments demonstrate 17 24 30 6 MEET A FUTURE GRADUATE EDITORIAL AND DESIGN that positive social change is more than an aspiration; it is a guiding principle that you Managing a crisis hotline constantly live by in meaningful ways. Eric Brosch DIRECTOR, EDITORIAL AND CREATIVE SERVICES Features 7 MEET THE FACULTY I am particularly excited to have the privilege of welcoming President Bill Clinton, one of Claire Blome Two faculty members on their time in Qatar our generation’s great humanitarians and global leaders, into our Walden community this EDITOR 17 How to Become a (Better) Public Speaker 8 MAKING A DIFFERENCE week. As our speaker at Walden’s 46th Commencement ceremony, President Clinton will Stacey Phinney Land speaking engagements, prepare presentations, and deliver talks inspire us to consider our interdependence with people around the world and to continue MANAGER, CREATIVE SERVICES Why mannequins are better than using our knowledge to make a difference. As honorary chancellor ofLaureate International Donna Thomas 24 Going the Distance textbooks and tests Universities, he offers strategic counsel in social responsibility, youth leadership, and GRAPHIC DESIGN Learn how one alumna has embedded herself in cultures around the world 10 MY MISSION POSSIBLE increasing access to higher education. CONTRIBUTORS: to make a difference Sandra Bienkowski, Jackie Krentzman, Improving counseling for the Making a difference is something we have been dedicated to since Walden’s founding. Lori Putnam, Dawn Reiss, Christine Van Dusen 30 Rewriting the Rules of the Road hearing impaired As you know, during our 40th anniversary year in 2010, we surpassed our goal of 400,000 Walden is published by the Walden Dr. Michael Eric Dyson explains how he built a path to a Ph.D. and became service hours. I am pleased to report that we are well positioned to double those hours in University Alumni Association. 11 HOW IT PAID OFF The views expressed herein are those of a social activist 2011. I hope you will help us meet that goal. I encourage you to stay involved in volunteer the authors and do not necessarily reflect From dean to deputy commissioner activities—your own as well as ours. Consider joining us for Walden’s Global Day of Service official Walden University policy. 12 LIFELONG LEARNERS on Saturday, Oct. 1, or find opportunities year-round through the Walden Service Network. INQUIRIES NEWS & NOTES Growing a business by helping others Thank you for your dedication to Walden, for your service to your communities, and for Alumni Relations: [email protected] sharing your accomplishments with us. or 1-877-235-3561 WINTER COMMENCEMENT 34 14 WHY I REFER Commencement: ON THE SCENE IN TUCSON 36 Becoming better nurses together Sincerely, [email protected] ON MY NIGHTSTAND 38 Diplomas: [email protected] 15 A MESSAGE FROM BILL CLINTON Re-enrollment: www.WaldenU.edu/apply THE TALENT MANAGEMENT CLOUD 42 A call for social change 1-866-492-5336 ACCOLADES 44 Transcripts: [email protected] Jonathan A. Kaplan 1-800-925-3368 ONE DEGREE, MANY CAREERS 46 16 FROM THE FIELD PROGRAMS AT A GLANCE 47 Bringing healthcare to schools ISSN number 1557-5578 © Walden University 2011 HOW I DID IT 48 Visit www.WaldenU.edu/servicenetwork today to join fellow alumni and friends. www.WaldenU.edu/magazine Cover image by Mio Cade’s Photography/ WALDENU.EDU 1-866-492-5336 Flickr/Getty Images WALDENU.EDU 1 - 8 6 6 - 4 9 2 - 5 3 3 6 1 CHANGE MAKERS CHANGE MAKERS BEYOND THE DEGREE Payden was cast on the hit structure of pursuing a Ph.D. in the fundamentals are similar. Reclaiming Lives show after sending an email to Psychology with a specialization “My dissertation talked about the producers. Now, serving as in Counseling Psychology in removing stigma and shame. On the hit A&E TV show “Hoarders,” Dr. Darnita L. Payden ’05, an expert on organization on the an online format. “I found out That’s my goal when working with television program is just one of pretty quickly that with distance my clients,” she says. “I want to helps people reclaim their lives the things she does as owner and learning you have to be organized make sure my clients can hold executive director of Dr. DClutter and disciplined,” she says. their heads up high and not be By Christine Van Dusen Life Management in Washington, And though her current stigmatized. They’re easy targets; D.C. For the last three years she focus seems far from that of her people don’t understand how has also provided one-on-one dissertation, which is titled Life they can live like that. My goal is ••• THERE WAS LITTLE shelter because her house was life-management sessions, Outside the Bars: The Psychosocial to give them tools and strategies JOY IN CLAUDIE’S HOUSE IN uninhabitable. But things changed training, seminars, and onsite Effects of Incarceration on the they need to live the lives ILLINOIS, just tons of stuff, when Dr. Darnita L. Payden walked coaching for organizations and African-American Female Spouse, they desire and deserve.” knee-deep and everywhere: stacks through the door with the crew individuals. She helps people who of old newspapers, broken-down from the A&E television show are overwhelmed, disorganized, musical instruments, empty bottles, “Hoarders.” isolated, and feeling out of canned foods long past the date Days later, Claudie and control by focusing on improving before and after of safe consumption, and her Payden were standing at the their thinking, language, and granddaughter’s cherished stuffed upstairs window, watching as a behavior. bear, now moldy from months buried crew placed item after item out Her interest in this field took under clutter. in the snowy front yard and then root from watching her mother To part with these items into trucks. Claudie looked at the and grandmothers while growing seemed insurmountable for 22,000 pounds of stuff—things up in Washington, D.C. The women Claudie, and it was ruining her life. she’d long thought were her were extremely organized and Her marriage was in trouble, her treasures—and instead of being led by example, and they told 12 children no longer wanted to traumatized, she was doing Payden she could be whatever visit, and she slept at a homeless something she hadn’t done in a she wanted to be. So, at age 12, long time: She was laughing. she wrote down her goal in an “She said, ‘I can let it go. My elementary school yearbook: to My dissertation talked about removing family is more important,’ ” Payden become a doctor. stigma and shame. That’s my goal when recalls. “We were able to give her During her experience “ what she wanted: a home for her at Walden, it wasn’t just the Images This Page: Screaming Flea Productions working with my clients. children to gather.” coursework that prepared Payden ” for her current career. It was the To tell us about your Beyond the Degree career, email [email protected]. 2 WALDENU.EDU 1-866-492-5336 WALDENU.EDU 1 - 8 6 6 - 4 9 2 - 5 3 3 6 3 CHANGE MAKERS CHANGE MAKERS Calculate the Value of Corporate Giving INSIGHTS AS TOLD TO SANDRA BIENKOWSKI ••• BRAIN SCAN RESEARCH SHOWS that when people give to others, it makes them feel better. Giving is a reciprocal relationship, and it’s no different with corporations. When people run a business with the goal of serving others, financial benefits will follow. People want to support businesses that serve. Dr. David Finch, the 2011 recipient of Walden’s outstanding dissertation award, demonstrates the return on investment (ROI) of corporate giving in his dissertation research. Here, the assistant professor of marketing at Mount Royal University in Calgary, Alberta, highlights the benefits from two perspectives. Dr. David Finch ’10 | Ph.D. in Applied Management and Decision Sciences (now Ph.D. in Management) Sally Elford/Corbis The Corporate Perspective The Nonprofit Perspective 1 DON’T UNDERESTIMATE THE POWER 2 EXAMINE THE NUMBERS BEHIND 4 CONNECT WITH A CAUSE THAT 1 VIEW CORPORATE SPONSORSHIP during events, receptions, and in 4 BE THE BRIDGE TO SOCIAL AND OF ADVOCACY. Is it possible to LOYAL BEHAVIOR. Loyal behavior can MATTERS TO YOUR CUSTOMERS AS A LONG-TERM BUSINESS marketing materials as well as press ECONOMIC VALUE. Nonprofit measure the value of people liking be defined by consumer purchasing OR EMPLOYEES. CIBC bank in RELATIONSHIP. Know that a coverage on TV, print, and radio. Let partnerships can increase employee your company? Maybe not directly, habits. If consumers are more likely to Canada is the title sponsor for the partnership will build value for both the corporate sponsor know how you retention rates, job satisfaction, and but you can measure how people purchase your products because they national breast cancer run called parties, as opposed to a one-time will feature them in a prominent way.