DOCSLIB.ORG

ICO Issues Monetary Penalty Notice Under DPR 1998

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
ICO Issues Monetary Penalty Notice Under DPR 1998 ICO Issues Monetary Penalty Notice under DPR 1998 Released : 09 Jan 2020 RNS Number : 2698Z Dixons Carphone PLC 09 January 2020 Information Commissioner's Office issues Monetary Penalty Notice under Data Protection Act 1998 DSG Retail Limited, a subsidiary of Dixons Carphone plc, has today received a Monetary Penalty Notice from the UK Information Commissioner's Office (ICO) in relation to the historic unauthorised access of customer data previously announced on 13 June 2018 and 31 July 2018. The ICO has imposed a fine of £500,000 under the Data Protection Act 1998. Dixons Carphone Chief Executive, Alex Baldock, said: "We are very sorry for any inconvenience this historic incident caused to our customers. When we found the unauthorised access to data, we promptly launched an investigation, added extra security measures and contained the incident. We duly notified regulators and the police and communicated with all our customers. We have no confirmed evidence of any customers suffering fraud or financial loss as a result. We have upgraded our detection and response capabilities and, as the ICO acknowledges, we have made significant investment in our Information Security systems and processes. We are disappointed in some of the ICO's key findings which we have previously challenged and continue to dispute. We're studying their conclusions in detail and considering our grounds for appeal." Next announcement The Group will publish its Peak Trading Statement on Tuesday 21 January 2020. For further informa on Assad Malic Group Strategy & Corporate Affairs Director +44 (0)7414 191044 Dan Homan Head of Investor Relations +44 (0)7400 401442 Amy Shields Head of External Communications +44 (0)7588 201442 Tim Danaher Brunswick Group +44 (0)207 404 5959 Information on Dixons Carphone plc is available at www.dixonscarphone.com Follow us on Twi er: @dixonscarphone About Dixons Carphone Dixons Carphone plc is a leading mul channel retailer of technology products and services, opera ng 1,500 stores and 16 websites in eight countries. We Help Everyone Enjoy Amazing Technology, however they choose to shop with us. We are the market leader in the UK & Ireland, throughout the Nordics and in Greece, employing 42,000 capable and commi ed colleagues. Our full range of services and support makes it easy for our customers to discover, choose, afford and enjoy the right technology for them, throughout their lives. The Group's core opera ons are supported by an extensive distribu on network, enabling delivery to stores and homes, a sourcing office in Hong Kong and a state‐of‐the‐art repair facility in Newark, UK. Our brands include Currys PC World and Carphone Warehouse in the UK & Ireland and iD Mobile in the UK; Elkjøp, Elgiganten and Gigan in the Nordics; and Kotsovolos in Greece. Our Dixons Travel brand has a presence across several UK airports as well as in Dublin and Oslo, and our services are provided through Team Knowhow. This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact [email protected] or visit www.rns.com. END STRUPUQCGUPUUMB.
Load more

Recommended publications
  • Appointment of Group Finance Director
    27 March 2018 Embargoed until 7.00am Appointment of Group Finance Director Dixons Carphone plc (the "Company") announces the appointment of Jonny Mason to its Board as Group Finance Director, with effect from a date to be confirmed. Jonny has been Chief Financial Officer of Halfords plc since 2015 and was Interim Chief Executive Officer between September 2017 and January 2018. Prior to that Jonny was CFO of Scandi Standard AB, a Scandinavian company which successfully listed in Stockholm in June 2014. Jonny’s early career included CFO at Odeon and UCI Cinemas, Finance Director of Sainsbury’s Supermarkets and finance roles at Shell and Hanson plc. Ian Livingston, Chairman of Dixons Carphone, said: “The Board and I are very pleased to welcome Jonny Mason to the Group. Together with Alex Baldock, we now have a great new team to lead Dixons Carphone.” Alex Baldock, incoming Chief Executive Officer of Dixons Carphone, said: “I am delighted to have Jonny by my side. He has an outstanding track record and brings the experience and qualities we need to take Dixons Carphone into the next phase of its transformation.” Jonny Mason said: “I am thrilled to be joining Dixons Carphone. The business has undergone a tremendous journey over recent years and is well placed to meet customers’ ever growing and complex needs for technology. I have experienced first-hand as a customer the quality of our shops, product and services, from my time living in both the UK and Norway, and I feel proud to join the Group to work with Alex, the Board and our great team of colleagues.” There is no information which is required to be disclosed pursuant to Listing Rule 9.6.13.
    [Show full text]
  • INTERNET RETAILING in DENMARK 11 Jan 2012 HEADLINES
    INTERNET RETAILING IN DENMARK 11 Jan 2012 HEADLINES Internet retailing grows by 14% in current value terms to reach DKK16 billion in 2011 Convenience, accessibility and lower prices are the key reasons behind internet sales growth in 2011 Internet retailing is a very fragmented channel with the leader Bestseller A/S holding a 6% value share Internet retailing is expected to record a 10% constant value CAGR over the forecast period COMPETITIVE LANDSCAPE Internet retailing is a very fragmented market area in Denmark. The leading player, Bestseller A/S, only held a 6% current value share in 2011. The 68% share held by “others” is accounted for by a large number of small operators. Bestseller A/S is a trusted “bricks-and-clicks” retailer and is skilled and experienced in providing an excellent online shopping experience for consumers. The other leading operators such as Apple, Coop NETtorvet, Elgiganten and H&M were originally store-based operators and are thus online with well-known and trusted brands, and large price-competitive product offers. This creates greater consumer trust as the brands are known beforehand. All of the leading operators rely on strong retail and product brand names, as well as wide product offers. Elbodan, Apple and Dell offered competitive prices on consumer electronics and domestic electrical appliances. In addition, Apple also recorded strong growth in sales of digital music. Bestseller, Hennes & Mauritz (H&M) and Ellos targeted the dynamic growth trend in clothing and footwear internet retailing. © Euromonitor
    [Show full text]
  • Intel Announced As Headline Sponsor for 2018 ESL Premiership
    Jan 16, 2018 11:30 GMT Intel Announced as Headline Sponsor For 2018 ESL Premiership Currys PC World to join Intel as PC Partner furthering commitment to UK esports 16 January 2018, London UK: ESL, the world’s largest esports company, today announced Intel as the official headline sponsor of the ESL Premiership, the UK’s national esports league, for 2018. As part of the sponsorship, Intel is collaborating with Currys PC World to highlight its best-in-class processors in gaming machines sold by the retailer. The partnership is an important milestone in ESL’s efforts to expand national- level esports in the UK. By working with two brands experienced in delivering quality for gamers - Intel, a legacy esports brand, and Currys PC World, the UK’s largest electrical retailer - ESL can secure the future of the UK’s premier esports national championships and embark on an expansion programme aimed at supporting and growing esports at a grassroots level in the UK. “Intel is the largest endemic brand currently within esports,” commented James Dean, UK managing director at ESL. “To have Intel as headline sponsor of the ESL Premiership for 2018, not only solidifies that claim, but adds further credibility to our National Championship, which has grown year on year for the past five years.” “We’re also pleased to have the involvement of Currys PC World, another household brand familiar to UK gamers for years. Partners like these are imperative to running successful, national-level esports. We are proud to be associated with brands like Intel and Currys PC World and we look forward to working with them closely to further develop the growing grassroots esports ecosystem in the UK.” As part of Intel’s sponsorship of the ESL Premiership for the year ahead, all PCs used during the offline finals will be powered by 8th Gen Intel® Core™ i7 processors to deliver the premium performance that gaming and esports demand.
    [Show full text]
  • Elkjøp Nordic As - 2018/2019
    ANNUAL REPORT& ACCOUNTS ELKJØP NORDIC AS - 2018/2019 NORDIC AS Elkjøp Nordic AS 2 Annual Report and Accounts 18/19 CONTENT Highlights 5 CEO Comments 6 - 11 About Elkjøp 12 - 17 Our Culture 18 -25 Key Figures 27 Board of Directors’ Report 28 -31 Consolidated Financial Statements 32 - 37 Financial Statement Elkjøp Nordic AS 38 - 69 Annual Accounts Elkjøp Nordic AS 70 - 89 Independent Auditors Report 90 - 93 Annual Report and Accounts for the fiscal year May 2018 to April 2019 3 Elkjøp Nordic AS 4 Annual Report and Accounts 18/19 HIGHLIGHTS RECORD CUSTOMER SATISFACTION RECORD EMPLOYEE RECORD NORDIC MARKET SHARE ENGAGEMENT RECORD TURNOVER OF RECORD PROFITS OF NOK 38,4 BILLION NOK 1228 MILLION 1 1 Operating profit before other expenses adjusted is defined in the ‘Alternative Performance Measures’ section. 5 Elkjøp Nordic AS 6 Annual Report and Accounts 18/19 CEO COMMENTS Dear colleagues, thank you for a fantastic job in a year newest products and learn how these products can where we have beaten almost every record. make the lives better, easier and more fun for The way you channel your engagement, knowledge our customers. This is absolutely key to become their and energy into helping our customers every day is trusted advisors and to HELP them find the products the greatest strength of this great company. and solutions that are right for them, help them to get started and help them get the most out of the Dear customers, thank you for choosing to shop at products. We are proud that 92 % of our customers Elkjøp/Elgiganten/Gigantti also in 2018/19.
    [Show full text]
  • AUTO RECONCILIATION SERVER • Cost Reduction
    Note: This brochure is Customer designed to be Managing critical Dixons Carphone Warehouse Auto printed. You tasks at the entry should test print point is fundamental Region Reconciliation on regular paper to increase Europe to ensure proper productivity and positioning before Challenge – How it started printing on card ensure information stock. • Input of source 100% paper based. Papersoft professional services for Enterprise departments, quality at a lower enterprise shared services – SSC or large BPO providers that • Manage input branches all over the UK and IRL. cost. want to: You may need to • Monthly +1M/documents. • Organize unstructured data. uncheck Scale to • Human based reporting to commissions team and loss Fit Paper in the prevention. • Manage volume peaks. • Register accurate data into ERP´s. Print dialog (in the • Multiple document reconciliation checks such as bank statements, IDs, contract and others. • Meet regulatory target dates. Full Page Slides • External/Internal audit control. dropdown). To speed up implementation • Vendor relation satisfaction. “we took a staged approach. Benefits from initiative • Credibility/Professionalism. Papersoft consulted with us Check your printer • Full process automation. to create a roadmap of the Finance departments that aim to: instructions to • Process standardisation. print double-sided discrete stages and • Approve/Reject internal information. • Compliant and auditable customer info. pages. identified gaps where best • Avoid service cancellation/penalties. Workflow with alerts and action steps on frauds and practices would speed up • • Optimize cash flow. each phase. This approach errors for all branches. To change images allowed us to accelerate on this slide, business transformation and Benefits from Papersoft ecosystem select a picture greatly reduced the About Dixons Carphone Warehouse and delete it.
    [Show full text]
  • Understanding Practices of Stakeholder Engagement and Mineral Supply Chain Due Diligence in the Electronics Industry
    Sustainable Mineral Sourcing Understanding corporate practices of stakeholder engagement and mineral supply chain due diligence in the Electronics Industry. Richard Evans August 2020 Utrecht University MSc Sustainable Development Evans R. (2020) Sustainable mineral sourcing Sustainable Mineral Sourcing Research on understanding practices of stakeholder engagement and mineral supply chain due diligence in the Electronics Industry. Sustainable Development Masters Thesis Earth Systems Governance (GEO4-2321) 45 Credits (EC) Richard Charles Olson Evans 5834171 [email protected] Utrecht University Faculty of Geosciences August 2020 I certify that this dissertation is entirely my work and no part of it has been submitted for an alternative degree or other qualification in this or another institution. I also certify that I have not collected data nor shared data with another candidate at Utrecht University or elsewhere without specific authorisation. Cover photo: from ‘Responsible Mining: Conflict minerals’ (2010) by GoodElectronics and SOMO, supplied by Sasha Lezhnev / Enough Project. Page 1 Evans R. (2020) Sustainable mineral sourcing Table of contents Acknowledgements ................................................................................................................ 4 List of abbreviations ............................................................................................................... 5 Foreword ...............................................................................................................................
    [Show full text]
  • Continued Strong Online Momentum Despite Covid
    20 January 2021 Trading Update for 10 weeks ended 9 January 2021 Continued strong online momentum despite Covid impact • Electricals like-for-like revenue +11% o Highest growth in large screen TVs, smart tech, food preparation, health & beauty and all areas of computing & gaming • UK & Ireland Electricals like-for-like revenue +8% o Online growth +121% o Online market share +6%pts • International like-for-like revenue +14%: Nordics +19%, Greece (13)% o Nordic online sales +97%, Greece online sales +366% o Nordics: Double-digit growth and strong market share gains o Greece: Performance impacted by national lockdown • UK & Ireland Mobile total revenue down (40)% o Sales and cashflow in line with plan given UK standalone Carphone Warehouse store closures last April • Transformation progress: o Omnichannel: Group Electricals online sales +118%. ShopLive 24/7 live video shopping growing strongly o Credit: UK Electricals credit customers grew to 1.4m o Services: Nordic Customer Club grew to over 4.9m members and 50% of Black Friday week sales o Mobile: Restructuring on track, new mobile offer to launch this year Alex Baldock, Group Chief Executive “I’m so grateful to my colleagues. Thanks to their dedication and adaptability in such a testing time, we’ve kept safely providing vital technology to the public, keeping millions of people connected, healthy, productive and entertained. And so we’ve continued to trade strongly, both in the UK and Internationally, while ensuring colleague and customer safety is paramount. We’re winning online, where we’re the biggest and fastest-growing specialist technology retailer in all our markets.
    [Show full text]
  • Dsg International
    PROSPECTUS DATED 26 JULY 2010 6JUL201009455162 DSG INTERNATIONAL PLC (to be renamed Dixons Retail plc, subject to shareholder approval) (incorporated in England and Wales under the Companies Act 1985 with registered number 03847921) £150,000,000 8.75 per cent. Guaranteed Notes due 2015 guaranteed by certain subsidiaries of DSG international plc Issue Price: 99.007 per cent. The £150,000,000 8.75 per cent. Guaranteed Notes due 2015 (the ‘‘Notes’’) will be issued by DSG international plc (‘‘DSGi’’ or the ‘‘Issuer’’) (to be renamed Dixons Retail plc, subject to shareholder approval) and will, upon issue, be unconditionally and irrevocably guaranteed (the ‘‘Guarantee’’) on a joint and several basis by DSG International Holdings Limited, DSG Retail Limited, DSG Card Handling Services Limited, Coverplan Insurance Services Limited, DSG International Treasury Management Limited, DSG Overseas Investments Limited, DSG European Investments Limited, DSG Ireland Limited and DSG Retail Ireland Limited (collectively the ‘‘Guarantors’’ and each a ‘‘Guarantor’’). Interest on the Notes is payable on a semi-annual basis in arrear on 1 February and 1 August of each year, beginning on 1 February 2011 save that the last interest payment date will fall on 3 August 2015, as described in ‘‘Terms and Conditions of the Notes—Interest’’. Unless previously redeemed or purchased and cancelled, the Notes will mature on 3 August 2015. The Issuer may purchase all (but not some only) of the Notes at their principal amount outstanding together with interest accrued to (but excluding) the date of such purchase or, as the case may be, redemption, in the event of certain tax changes as described under ‘‘Terms and Conditions of the Notes—Redemption and Purchase—Redemption for Taxation Reasons’’.
    [Show full text]
  • Dixons Carphone Plc Directorate Change
    21 May 2018 Dixons Carphone plc Directorate Change Further to the announcement made on 10th January 2018 in relation to Humphrey Singer, Dixons Carphone plc is pleased to announce that Clare Pettitt will take up the role of Interim Group Chief Financial Officer, effective today. Clare was previously Group Financial Controller, having joined the business in November 2013. Humphrey will remain in the business and as a Board director until his departure at the end of June. As previously communicated on 27th March 2018, Jonny Mason will be joining the business as Group Chief Financial Officer, with effect from a date to be confirmed. For further information Assad Malic IR, PR & Corporate Affairs Director +44 (0)7414 191044 Mark Reynolds Head of Investor Relations +44 (0)7979 696 498 Amy Sheilds Head of External Commuincations +44 (0)7588 201 442 Nick Cosgrove, Helen Smith Brunswick Group +44 (0)207 404 5959 Information on Dixons Carphone plc is available at www.dixonscarphone.com Follow us on Twitter: @dixonscarphone About Dixons Carphone: Dixons Carphone plc is Europe's leading specialist electrical and telecommunications retailer and services company, employing over 42,000 people in nine countries. Focused on helping customers navigate the connected world, Dixons Carphone offers a comprehensive range of electrical and mobile products, connectivity and expert after-sales services from Team Knowhow. Dixons Carphone's primary brands include Currys PC World and Carphone Warehouse in the UK & Ireland, Elkjøp, Elkjøp Phonehouse, Elgiganten, Elgiganten Phone House, Gigantti in the Nordic countries, Kotsovolos in Greece, and Dixons Travel in a number of UK airports as well as Dublin and Oslo.
    [Show full text]
  • Ad Campaign Co-Opts Football Referee Video Assistant
    The campaign engaged football viewers by hijacking the VAR to offer discounts on TVs | Photo source Nord DDB Innovation > Retail > Ad campaign co-opts football referee video assistant AD CAMPAIGN CO-OPTS FOOTBALL REFEREE VIDEO ASSISTANT RETAIL An ad campaign for a Nordic electronics retailer offers discounts every time the video assistant is called in for a football game Spotted: Nordic electronics retailer Elgiganten, which operates in Denmark, Sweden and Norway, recently launched an ad campaign that co-opted the video assistant referee (VAR) used in football games. During football matches, the referee calls for the VAR by forming the outline of a television with his or her hands. The brand used this to tie the use of the VAR in with a discount. Every time the referee made the VAR signal, Elgiganten would activate an online discount for one of its televisions. The discount would last for only one hour. Crucially, the amount of the discount was tied into the time of the call. So, if a referee called for the VAR 35 minutes into the game, the discount would be for 35 per cent off. The discounts did not show up on television but were pushed online, using social media. The social media campaign encouraged viewers to watch for the VAR call. Of course, if one came up early in the game, they also had to decide whether to hold out for a later call and a greater discount. The discounts were capped at 45 per cent. According to the ad agency who came up with the idea, Nord DDB, the “VAR Discount,” “made its debut in the match between Liverpool and Man City.
    [Show full text]
  • Dixons Retail AR Cover with Spine.Indd
    Dixons Retail plc Annual Report and Accounts 2013/14 Annual Report and Accounts 2013/14 www.dixonsretail.com @DixonsRetail Dixons Retail plc Maylands Avenue Hemel Hempstead Hertfordshire HP2 7TG United Kingdom Tel: 0344 800 2030 www.dixonsretail.com “This has been a great year for the Group with some excellent performances across our multi-channel businesses, together with the achievement of a number of important strategic objectives. Our profits are up 76% from those we reported a year ago and up 10% on a restated basis. This not only reflects the fact we have now exited all of our non-core markets, meaning we are now a leader in all our core markets, but is also a testament to the creativity and hard work of our teams. The Group is in robust financial health with further cash generation resulting in a strong net cash position even after the costs incurred in exiting the non-core businesses. Best of all, our customer service metrics have again reached new records. All of this all means that the Group is stronger – both commercially and financially – than it has been for a number of years and we are well positioned to set sail into new waters. I am very excited about the opportunities that the proposed merger with Carphone Warehouse offers for the Group. We will build what I hope will be the first and best truly multi-channel proposition that allows customers not only to buy and experience the explosion of new connected products that are emerging, but to also get the advice, connectivity and services that will allow them to use technology as it should be used – to make their lives better.
    [Show full text]
  • Influence of Retailer's on Brand Image
    1 Influence of Retailer’s on Brand Image: A quantitative study investigating influence of high and low image retailers on laptop brands Master Thesis 15 hp Author: Nayyar Iqbal, He Min, Jiang Nan Supervisor: Ulf Olsson Semester: Autumn 2012 2 ABSTRACT: This is a scientific article that aims to investigate how Swedish consumers (university students) perceive laptop brand image in association with retailers image. Furthermore this study takes a step further from mainstream research to investigate how gender and age influence consumer perception. The aim is answered using a research model that is based on 4 hypothesis. A quantitative survey is conducted on 334 respondents. Findings show that three of the hypothesis are significant, while two are accepted while two are rejected. If high image laptop Acer is sold in low image retailers, the brand image significantly decreases. If low image laptop Acer is placed in high image retailers, brand image significantly increases. Contrary to expectations results also show that if a high image laptop Apple is placed in a high image retailer, the brand image significantly decreases instead of increasing. Thus it is the factors age and gender that help reveal in particular among respondents, it is the female respondents and respondents above 23 year of age that perceive high image laptop Apple if placed under high image retailer the brand image significantly decreases instead of increasing. Keywords: brand image, retailers image, age, gender, Swedish consumers, perception, branding and 3 TABLE OF CONTENT: 1. Introduction 1.1 Background………………………………………………………………………………….4 1.2 Problem Discussion and Purpose…………………………………………………...............5 1.3 Aim and Research Question………………………………………………………...............6 1.4 Limitation………………………………………………………………………...…………7 1.5 Disposition……………………………………………………………………….………….8 2.
    [Show full text]