Buckinghamshire Care and Support Services Directory 2016/17
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Buckinghamshire Care and Support Services Directory 2016/17 Coombe Hill Information and advice on choosing and paying for your care and support Home support • Housing options • Care helpline • Care homes Publications In association with www.buckscc.gov.uk At Centurion Care we aim to provide a quality service to meet residents’ individual care needs –social, emotional, spiritual and physical. Our approach is one that allows residents to retain the right to dignity, privacy, choice, independence and fulfilment. Penley Grange Residential care home for adults with PMLD (profound and multiple learning disabilities), LD, Autism, Mental Health and Sensory Impairment. New 8 bed Wing opening during late 2016 • Person centred specialist care with positive behaviour approach to overcome barriers to living in an homely environment. • Holistic approach in designing individualised care that focus on the potential and ability to build confidence, improve self-esteem and encourage community integration, through group learning and active sport and leisure. Telephone: 01494 483119 • We endeavour to empower our residents by enabling them to make informed choices to exercise their rights and make informed choices. • Supported by a friendly professional team who are fully trained, qualified and well supported. Referrals are taken from private individuals or families, local authorities, CCG and Continuing Health Care. Marlow Road, Stokenchurch, Buckinghamshire HP14 3UW Chartridge Lane Residential care for adults with learning disabilities • Person-centred approach • Residents are actively supported to maintain their skills • Promotes “self direction, social inclusion and participation” • Empowering individuals to make informed decisions 69 Chartridge Lane, Chesham, Bucks HP5 2RG Telephone: 01494 810117 Brook House 24 hour nursing care • Qualified nursing staff and Personalised Care Plans • 35 bedrooms offer all the facilities to ensure comfort and care • Positive approach to individual care • Nurse call systems are fitted in all bedrooms • Varied activities programme • Home cooked meals prepared by our chef Telephone: 01628 528228 28 The Green, Wooburn Green, Buckinghamshire HP10 0EJ www.centurioncare.co.uk Contents Welcome from Adult Social Care 4 Residential care 26 Choosing a care home 26 Remaining independent 5 Care homes checklist 29 Dial-A-Ride 5 Specialist care 30 Community Transport Hub 5 Physical disability 30 Getting to hospital by bus 5 Learning disability 30 Blue Badges 6 Dementia 31 Day services 6 Mental health 31 Help to live at home 7 Residential dementia care checklist 32 Employment opportunities 11 Paying for care 33 Telecare and specialist equipment 11 Paying for your own care 33 Care at home 13 Adult Social Care’s contribution towards care in Reablement 13 private sector care homes 33 Self-funding advice 35 Care in your own home 14 NHS Nursing Care Contribution 35 Home care agency checklist 15 NHS Continuing Care Funding 35 Home care providers 17 Running out of money 36 ‘in-Touch’ and Prevention Matters 20 What will you have to pay for residential care? 36 Support for carers 20 Essential information 36 Memory Advice Service 21 This Directory’s helpline 36 Dementia Services and Dementia Advocacy 36 Friendly Communities 21 How solicitors can help 37 Falls and bone health service 21 ‘Tell us Once’ 39 Sheltered housing 22 End-of-life care 39 Extra Care housing 22 Complaints, comments and compliments 40 Homeshare 22 The Care Quality Commission (CQC) 41 Patient Advice and Liaison Service (PALS) 23 Safeguarding adults in Buckinghamshire 41 Care Advice Buckinghamshire The Mental Capacity Act 41 – www.careadvicebucks.org 23 Deprivation of Liberty Safeguards 42 Care in Buckinghamshire 24 Useful local contacts 42 Self-Directed Support 24 Healthcare advice and support 43 The Self-Directed Assessment process 24 Milton Keynes and Buckinghamshire Care Association 45 Planning your support 25 Listings 47 Personal Budgets 25 Care homes 47 Direct Payments 26 Care homes with nursing 55 Brokerage 26 Index 59 Buckinghamshire County Council’s distribution of this publication does not constitute its support or recommendation of any of the products or services advertised or listed within. All the listings in this publication are supplied by the Care Quality Commission (CQC) and neither Buckinghamshire County Council nor Care Choices can be held liable for any errors or omissions. To obtain extra copies of this Directory, free of charge, call Buckinghamshire County Council on 01296 387821. This Directory is available electronically at www.carechoices.co.uk. There is also a Browsealoud Alternative formats option for those requiring the information in the spoken word. Visit www.carechoices.co.uk for further assistance with your search for care 3 Welcome from Adult Social Care Welcome to the 2016/17 edition of the Buckinghamshire Care and Support Services Directory. Getting the right advice and information can be daunting when you are looking for care and support, either for yourself or for a person you care for. We hope the information in this directory will therefore guide you through the options and help you to make the right decisions. 4. Information, advice and guidance to help you make Adult Social Care in Buckinghamshire can help with a decisions about the right care and support for you, how wide range of services, from support to prevent the need to get more information and where to go for financial for social care services and to maintain independence, advice. to services for various conditions such as living with A new website: www.careadvicebucks.org has also dementia, and more intense care and support for those been launched so that it is easier to find the information who have greater needs. you need to make the right decisions. The website also 2015 saw the introduction of the first phase of the has information about support and services across the Care Act 2014. The Act has fundamentally changed the county as well as a secure area for you to purchase goods way care and support is delivered, not least because it and services that will help you with your care. is now consistent across the country, making it fairer for Our thanks go to Care Choices who produced this everyone. It also gives carers better rights to support for Directory at no cost to Buckinghamshire County Council. themselves. If you wish to make any comments about this Directory, Whether you receive support at home or you are please write to: The Business Support Team, living in a care home, the changes under the Care Act are Adult Social Care, Buckinghamshire County Council, designed to make sure you are in control. It makes it easier County Offices, Walton Street, Aylesbury HP20 1YU for you to make plans for your care now, and in the future. Every effort has been made to ensure that the information is accurate at the time of going to The main themes for the first phase of the Care Act are: print. However, no responsibility can be held by 1. Carers have more rights to get support for themselves Buckinghamshire County Council for verifying claims and can be assessed for support whether or not the made by the advertisers. person they care for receives care. For more information about the range of services 2. Deferred payments to cover the cost of care home fees. delivered by Adult Social Care, you can visit our We may, in effect, loan you the fees until you choose to website at: www.careadvicebucks.org sell your home or you pass away. Tel: 01296 383204 Email: [email protected] 3. Everyone has a right to an assessment of their care Write to: Business Support, Adult Social Care, needs, regardless of their financial situation, and should Buckinghamshire County Council, County Hall, receive information, advice and guidance, whether Walton Street, Aylesbury HP20 1YU eligible for our support or not. With so many providers to choose from, where do you start? www.carechoices.co.uk can help. • search care providers quickly and easily • search by postcode/town and care type • Information on standards of care • links to the latest inspection reports • extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit developed by the publisher of this Directory Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly. 4 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care www.careadvicebucks.org see page 23 for more information. Olney Newport Pagnell Listings Milton Keynes Home care providers 17 Buckingham Care homes 47 Winslow AylesburyAylesbury Vale DistrictDistrict Care homes with nursing 55 Waddesdon Ivinghoe Aylesbury Oakley Tring Princes Risborough Great Missenden Chesham Chiltern District Stokenchurch Amersham WycombeWycombe District Beaconsfield High Wycombe Marlow Gerrards Cross Remaining independent SoutSouthh BBucksucks DiDistrictstrict Dial-A-Ride Residents of Aylesbury Vale, Chiltern and South Bucks and area regarding the hire of vehicles for special trips so Wycombe districts who find it difficult or impossible to please contact your local scheme for details. use public transport can become members of their local Members can go shopping, to work, visit friends, Dial-A-Ride scheme. You must register by calling: attend day centres, doctors’ surgeries or social events. • Aylesbury Vale: 01296 330088 Dial-A-Ride provides a door to door service, so charges will be higher than the bus fare for a similar journey, but • Wycombe, Chiltern