Buckinghamshire Care and Support Services Directory 2013/14
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Buckinghamshire Care and Support Services Directory 2013/14 Pitstone Hill near the Ridgeway path The comprehensive guide to choosing and paying for care • Home support • Care homes • Specialist care • Useful contacts Publications In association with www.buckscc.gov.uk At Centurion Care we aim to provide a quality service to meet residents’ individual care needs –social, emotional, spiritual and physical. Our approach is one that allows residents to retain the right to dignity, privacy, choice, independence and fulfilment. Chilterns Manor 24 hour residential care • Single rooms, all with call bells • Highly trained staff and Personalised Care Plans • Comfortable lounge and dining areas • Beautiful landscaped gardens • Home cooked food prepared by our chef • Activities programme Telephone: 01628 528676 Northern Heights, Bourne End, Buckinghamshire SL8 5LE Chartridge Lane Residential care for adults with learning disabilities • Person-centred approach • Residents are actively supported to maintain their skills • Promotes “self direction, social inclusion and participation” • Empowering individuals to make informed decisions 69 Chartridge Lane, Chesham, Bucks HP5 2RG Telephone: 01494 810117 Brook House 24 hour nursing care • Qualified nursing staff and Personalised Care Plans • 35 bedrooms offer all the facilities to ensure comfort and care • Positive approach to individual care • Nurse call systems are fitted in all bedrooms • Varied activities programme • Home cooked meals prepared by our chef Telephone: 01628 528228 28 The Green, Wooburn Green, Buckinghamshire HP10 0EJ Penley Grange Residential care for adults with learning disabilities • Specialising in challenging behaviour and/or autism • Professional and dedicated fully trained support workers • Holistic approach to service provision in accordance with each person’s needs and aspirations, which encompasses all aspects of social support, leisure and recreation. • We aim to empower service users by enabling them to make informed choices in all aspects of their lives. Marlow Road, Stokenchurch, Buckinghamshire HP14 3UW Telephone: 01494 483119 www.centurioncare.co.uk Contents page Welcome from Adult Social Care 4 Paying for care 22 An introduction to this edition.................................. 4 Paying for your own care.............................................. 22 Adult Social Care’s contribution towards care Care in Buckinghamshire 5 in private sector care homes..................................... 22 Self-Directed Support..................................................... 5 Buckinghamshire fee levels ........................................ 22 The Self-Directed Assessment process.................. 5 Self-funding advice .......................................................... 23 Planning your support.................................................... 6 Twelve-week property disregard........................... 23 Personal Budgets............................................................... 6 Deferred Payment Agreements................................ 23 Direct Payments................................................................ 7 Attendance Allowance.................................................. 23 Care at home 7 NHS Nursing Care Contribution................................ 24 Home care agency checklist ...................................... 8 NHS Continuing Care Funding................................... 24 Home care providers ...................................................... 9 Running out of money ................................................... 24 Telecare and specialist equipment ....................... 12 What will you have to pay for your care? ............. 25 ‘in -Touch’.............................................................................. 12 Support for carers............................................................. 13 Essential information 26 Short breaks for carers.................................................... 13 Looking for care or support? ....................................... 26 In Case of Emergency (ICE).......................................... 13 Complaints, comments and compliments.......... 26 Stroke survivors.................................................................. 13 The Care Quality Commission (CQC)...................... 26 Sheltered housing............................................................ 13 Safeguarding vulnerable adults in Extra Care housing........................................................... 14 Buckinghamshire............................................................. 27 Patient Advice and Liaison Service (PALS) ......... 14 The Mental Capacity Act .............................................. 27 [email protected] ...................................... 14 ‘Deprivation of Liberty Safeguards’ ........................ 27 Residential care 14 Useful local contacts ....................................................... 28 Choosing a care home .................................................. 14 Healthwatch........................................................................ 29 Specialist care ...................................................................... 15 MKB Care Association..................................................... 29 Physical disability ............................................................. 15 Listings Care homes checklist ..................................................... 16 Learning disability........................................................... 18 Home care providers................................................... 9 Housing with care............................................................ 19 Care homes................................................................... 31 Dementia.............................................................................. 19 Care homes with nursing ..................................... 35 Mental health..................................................................... 19 Residential dementia care checklist...................... 20 Index 40 Buckinghamshire County Council’s distribution of this publication does not constitute their support or recommendation of any of the products or services advertised or listed within. All the listings in this publication are supplied by the Care Quality Commission (CQC) and neither Buckinghamshire County Council nor Care Choices can be held liable for any errors or omissions. This Directory is available electronically at www.carechoices.co.uk. There is also a Alternative formats Browsealoud option for those requiring the information in the spoken word. V i s i t www.carechoices.co.uk for further assistance with your search for care 3 Welcome from Adult Social Care Welcome to the 2013/14 edition of the Buckinghamshire Directory of Care and Support Services. A main priority for Buckinghamshire County Council is to help people to live independent and fulfilled lives whilst ensuring we have the right services and safeguards in place to help the most For more information about the range of services vulnerable. This is reflected in our vision ‘because delivered by Adult Social Care you can visit our Every Adult Matters (bEAM) website at www.buckscc.gov.uk Through this vision we are developing our - email: [email protected] services and introducing new services to reflect - telephone: 0845 370 8090 our commitment to all vulnerable adults living in Buckinghamshire, enabling them to exercise choice - write to: Communications, Vulnerable Adults and control over the support they receive, ensure Policy, Performance & Communications, County Hall, Walton Street, Aylesbury HP20 1YU they are treated with personal dignity and respect, and be free from discrimination or harassment. We in Adult Social Care (ASC) will work to www.bucksconnect.org.uk see page 14 for more information. promote the emotional and physical health and wellbeing of vulnerable adults and their carers and will continue to plan, commission and provide services through consultation and involvement. This Directory includes details of residential and home care services across Buckinghamshire. The Directory can also viewed electronically and with Browsealoud compatible software by going to www.carechoices.co.uk Our thanks go to Care Choices who produced this Directory at no cost to Buckinghamshire County Council. If you wish to make any comments about this Directory, please write to: The Communications officer Vulnerable Adults Policy, Performance & Communications Buckinghamshire County Council County Offices, Walton Street Aylesbury HP20 1YU Every effort has been made to ensure that the information is accurate at the time of going to print. However, no responsibility can be held by Buckinghamshire County Council for verifying claims made by the advertisers. Home care listings page 9 Care home listings page 31 Care homes with nursing listings page 35 4 Helping you to Choose and Pay for Care - 0800 38 92 077 Advice for older people Care in Buckinghamshire Self-Directed Support Self-Directed Support is the way social care is More information on how Self-Directed Support provided in local authorities all over the country. works and who is eligible is contained in the It is part of the ‘Personalisation’ programme by following pages and can also be found on our Government to give more choice and control over website www.buckscc.gov.uk the support people need to live the lives they want. The Self-Directed Assessment process In Buckinghamshire Adult Social Care is committed to helping