Environment: North America

LISTENING TO OUR Environmental Management STAKEHOLDERS

The Platform Toshiba’s commitment to protect the global Toshiba’s Environmental Vision 2050 presenta- environment is one of our company’s top priori- tion, Eco-PCs, Eco-TVs, LED lighting technol- Environmental ties. Through our environmental management ogy and information about Toshiba’s recycling Stakeholder Dialogue structure, we assess the environmental impacts programs. In April, our company’s ECPs were of our business activities, products and services. also featured at Toshiba’s environmental booth Feedback at Grand Central Terminal in New York City From environmental In North America, Toshiba utilizes a multi- to commemorate the 40th anniversary of Earth NPOs, NGOs and SRI pronged approach to environmental manage- Day. leaders ment. Regular meetings with environmental management representatives and regulatory Toshiba strongly promotes two-way commu- Toshiba’s activities staff, dialogues with stakeholders, employee nication at its stakeholder dialogue meetings, represent major advance- “ environmental education and training, and where the company gains perspectives and ments beyond what was environmental site audits all help ensure that we insights regarding its sustainability strategy reported in the first dia- logue, and I understood meet our environmental commitments. and performance. At the 2007 and 2009 very well the seriousness stakeholder dialogues held in New York City, of your company’s com- attendees discussed challenges and opportunities mitment to resolve Proactive Environmental Management for Toshiba, including emerging environmental environmental In North America, Toshiba’s regional headquar- issues. The next stakeholder dialogue meeting problems. ters oversees the environmental management will be held in January 2011 on the West Coast. ” practices of its business units. For example, The company should Toshiba America, Inc. (TAI) holds Environmental “focus on stakeholders’ Management Meetings (EMM) with its subsid- Environmental Education Programs interests and provide en- iaries twice a year, in January and July. We also Educating its employees on global environmen- vironmental information host quarterly environmental regulatory and tal issues and the company’s activities to meet that is easier to communication conference calls. its environmental commitments is an important understand. focus for Toshiba. Through its web-based e- ” Through fiscal 2009 and 2010, the emphasis of learning tool, employees learn how the company I hope that the com- the EMM meetings is on strengthening and co- is meeting the environmental goals outlined in “pany further strives to ordinating environmental management amongst its voluntary environmental plan and in Envi- address environmental all Toshiba subsidiaries. Additionally, Toshiba is ronmental Vision 2050. Employees also learn challenges earnestly by incorporating the Plan, Do, Check, Act (PDCA) about Toshiba’s local and regional initiatives to making the most of its system into environmental management. address sustainability. comprehensive strength, which features a broad TAI also supports Toshiba companies by provid- range of businesses ing information on changes in environmental Environmental Audit System and a diverse product portfolio. regulatory policies throughout North America. Toshiba Group conducts environmental audits at its manufacturing sites worldwide to reduce ” the environmental impact of Toshiba’s opera- I want the company Communication and Engagement tions and continually improve its environmen- “to develop an approach Toshiba believes it is essential to keep its stake- tal management practices. Key areas of focus to environmental labeling holders informed of the company’s environmen- include CO2 emissions, waste generation and that consumers tal initiatives. At the 2010 Consumer Electron- chemical usage. In addition, the company can easily ics Show (CES) held in January in Las Vegas, continuously monitors compliance with federal understand. NV, Toshiba created an environmental booth and state regulations including electronic waste showcasing how our company contributes to recycling, restrictions on specific chemical Date: February, 2009” CO2 reduction through our Environmentally substances and adherence to energy efficiency Conscious Products (ECPs). On display were standards.

13 TOSHIBA | NORTH AMERICA | CORPORATE SOCIAL RESPONSIBILITY REPORT 2010 Recycling: Toshiba in the United States THE NUMBERS ADD UP

Toshiba offers a variety of recycling solutions for consumers and businesses, including Sell-Back, Donation, and Drop-Off programs. These programs are supplemented by various electronics recycling drives. For example, to celebrate Earth Day 2010, Toshiba sponsored several recycling events throughout New York City and in Orange County, California, such as the “Earth Day Toshiba Goodwill Electronic Waste Collection” event. 99,500 tons The amount of end-of- Our Recycling Efforts life products that were recycled by Toshiba Group worldwide.* Electronic Manufacturers Recycling Management Call2Recycle Company (MRM) Toshiba is a partner company MRM was founded in 2007 by Toshiba, Panasonic, and Sharp. Its with the Rechargeable Battery Recycling Corporation (RBRC.) 32,000 units mission is to bring manufacturers together into long-term relation- The estimated number of ships that result in convenient, environmentally responsible recy- Through RBRC’s national cling opportunities for consumer electronics nationwide. program, Call2Recycle, Toshiba recycled Toshiba cartridges helps customers recycle used that were turned into ma- portable rechargeable batteries. terials such as eLumber™, Starting in 2005, all Toshiba which is used to produce Zero-Waste-To-Landfill Supply Recycling Program products with rechargeable bat- outdoor furniture. A Toshiba partners with Close the Loop, LLC, to provide business cus- teries were labeled with a 1-800 tomers a place to recycle old Toshiba imaging supplies at no cost to phone number to instruct cus- majority of the eLumber™ them. Businesses simply bring used Toshiba-branded toner cartridges tomers on safe, environmentally produced is donated to to designated Close the Loop receptacles, and Toshiba recycles the conscious battery disposal. Habitat for Humanity.** cartridges with zero waste going to a landfill. 107,000 lbs Take Back Program: Reuse & Recycle The amount of e-waste Toshiba provides several ways for consumers and that was collected during small businesses to recycle or repurpose used April 2010 at Toshiba-spon- electronics. For more information,please visit sored recycling events in www.laptops.toshiba.com/green/sustainability New York City.* Reuse • Sell Back: Toshiba provides a program that allows as customers to sell back used electronics to a company that either resells or recycles 5,000 visitors them responsibly. The number of attendees • Donate: Toshiba supports the National Cristina that stopped by the Toshiba Foundation, which provides PCs donated by Environmental Corner in the consumers to at-risk children and to those with special needs. Grand Central Terminal Earth Recycle Fair on April 19-24, 2010.* • Drop-Off: Electronics can easily be recycled at any of the 600 sponsored drop-off sites across the country. 2,000 Electronics Recycling Event in New York participants Recycled used electronics from March to April, 2010 at Toshiba sponsored recy- 60 million pounds cling events* The amount of e-waste to date that was recycled through * amounts are approximated * *This figure is estimated and is the Electronic Manufacturers Recycling Management based on data collected since the partnership between Toshiba and Company (MRM) since it was formed in the Fall of 2007.* Habitat for Humanity began in For more information, please visit www.mrmrecycling.com. * amount is approximated. 2008.

CORPORATE SOCIAL RESPONSIBILITY REPORT 2010 | TOSHIBA | NORTH AMERICA 14