NORC AT THE A national organization for research and computing

2005 ANNUAL REPORT NORC BOARD OF TRUSTEES JANET L. NORWOOD Senior Fellow and Counselor CRAIG G. COELEN New York Conference Board President Former Commissioner of Labor Statistics NORC RICHARD P. SALLER HARRY L. DAVIS Provost Roger L. and Rachel M. Goetz Edward L. Ryerson Distinguished Service Professor Distinguished Service Professor Graduate School of Business Departments of History and Classics University of Chicago University of Chicago

PHIL DEPOY STEPHEN M. STIGLER Professor Ernest DeWitt Burton Institute for Joint Warfare Analysis Distinguished Service Professor Naval Post Graduate School Department of Statistics Monterey, California University of Chicago

JOHN MARK HANSEN JOSEPH P. SULLIVAN Dean, Division of the Social Sciences Retired Chairman of the Executive Committee Charles L. Hutchinson Distinguished Service Professor IMC Global Department of Political Science and the College University of Chicago JUDITH M. TANUR Distinguished Teaching Professor EDWARD O. LAUMANN (Chairman) Department of George Herbert Mead State University of New York at Stony Brook Distinguished Service Professor Department of Sociology and the College GAIL R. WILENSKY University of Chicago Former Administrator of the Health Care Financing Administration and EDWARD F. LAWLOR Presidential Advisor on Health Care Issues Dean Senior Fellow, Project HOPE George Warren Brown School of Social Work Washington University in St. Louis LIFE TRUSTEES JAMES L. MADARA Dean & Sara and Harold Lincoln Thompson ROBERT MCCORMICK ADAMS Distinguished Service Professor WILLIAM CANNON Biological Sciences Division and NATHAN KEYFITZ The Pritzker School of Medicine EVELYN KITAGAWA University Vice President for ARTHUR NIELSEN, JR. Medical Affairs DOROTHY RICE University of Chicago ELEANOR SHELDON

JOHN W. MCCARTER, JR. President and Chief Executive Officer NORC OFFICERS The Field Museum Chicago, Illinois EDWARD O. LAUMANN Chairman ROBERT T. MICHAEL JOSEPH P. SULLIVAN Eliakim Hastings Moor Distinguished Service Professor Vice Chairman Harris School of Public Policy Studies University of Chicago CRAIG G. COELEN President RALPH W. MULLER JOHN THOMPSON Chief Executive Officer Secretary University of Pennsylvania Health System MARY JO ARDIZZONE Treasurer NORC is a national organization for research and computing at the University of Chicago—with offices on the University’s campus, in Chicago’s downtown Loop, and in Washington DC, Bethesda, NORC MD, and Berkeley, CA, as well as a nationwide field staff. NORC’s AT THE UNIVERSITY OF CHICAGO clients include government agencies, educational institutions, foun- A national organization for dations, other nonprofit organizations, and private corporations. research and computing Although NORC’s national studies are the best known, our projects range across local, regional, and international perspectives as well.

NORC creates unique value for its clients by developing effective, innovative solutions at the nexus of information technology and 2005 public interest research. Established in 1941, NORC was the first not-for-profit research firm created to pursue objective research ANNUAL REPORT that served a broadly conceived public interest. NORC has since emerged as an organization on the cutting edge of data collec- tion, management, and analysis technologies. Building on a cor- CONTENTS porate history of over sixty years of conducting objective research in the public interest, today NORC delivers focused research and 2 information technology solutions in support of social research. Letter from the Chairman and President

NORC offers a full range of information technology, data collec- 5 tion, and analytic capabilities delivered in an integrated manner. Project Highlights NORC information technology capability includes applications 17 development; database development and warehousing; and pro- Major Issue Areas ject management, systems analysis, and quality control assurance. NORC data collection resources include questionnaire design and 28 survey methodology; telephone, in-person, and Internet data col- Survey Operations lection and data preparation; and world leadership in sample 31 design and weighting. NORC analysis capability includes a wide Academic Research Centers and range of both quantitative and qualitative techniques. Our long- University of Chicago Affiliation standing affiliation with the University of Chicago provides privi- leged access to the University’s world-renowned faculty. 36 Selected Clients NORC’s project work is done in an interdisciplinary framework, 37 with strong staff cooperation across substantive areas. NORC is an Selected Publications and equal opportunity employer committed to facilitating the person- Presentations al and professional development of everyone on our staff. Letter from the Chairman and President

e are pleased to record 2005 as a year of significant accomplish- Wments at NORC. We continued important research collaborations with faculty at the University of Chicago, we launched significant new projects on very tight schedules, we implemented impor- tant advances in data collection technolo- gy, we brought significant new senior Edward O. Laumann, Craig G. Coelen, Chairman President researchers to our firm, we achieved high levels of survey productivity, and we achieved strong financial performance. In short, we made solid progress toward all of our long-term organizational goals.

Throughout this report are examples of the application of new tools and technology in the exe- cution of complex data collection projects. In some cases, the tools were developed to meet the needs of a specific project – for example, a specialized “two-point discriminator” designed and fabricated for the National Social Life, Health, and Aging Project to measure the tactile (touch) sensitivity of older adults. In other cases, existing technology was adapted for special use – for example, use of Global Positioning System (GPS) devices, cell phones, and mapping software to aid in locating rural addresses and the use of lightweight scanners by field interviewers to cap- ture data from household utility bills for the Residential Energy Consumption Survey.

Among the most important developments at NORC in the past year was our successful recruitment of new senior research and administrative staff. Among the important additions are:

• Mary Jo Ardizzone – Senior Vice President and Chief Financial Officer. Previously Mary Jo served as CFO at Environmental Systems Design and as corporate controller at Skidmore, Owings, Merrill.

• Dan Black – Principal Investigator, 1997 Cohort of the National Longitudinal Study of Youth and senior fellow, Economics, Labor, and Population Studies Department. At Syracuse University, Dan served as Trustee Professor and for a time as Chair of the Economics Department and as Senior Research Associate at Syracuse’s Center for Policy Research.

• Henry Brownstein – Senior Vice President and Director of the Substance Abuse, Mental Health, and Criminal Justice Department. He previously served as Director of the Center on Crime, Drugs, and Justice at Abt Associates and as Director of Drugs, Crime and Crime Research at the National Institute of Justice.

• Julia Lane – Senior Vice President and Director, Economics, Labor, and Population Studies Department. Julia previously held senior research positions at the National Science Foundation, the Census Bureau, and the Urban Institute and was the architect and driving force behind the Longitudinal Employer-Household Dynamics Project for Census.

• Michael O’Grady – Senior Fellow in the Health Survey, Program, and Policy Research department and for the prior several years Assistant Secretary for Planning and Evaluation at the Department of Health and Human Services.

We have doubled in size in the last four years and have grown by 50 percent in the last two years. This growth has made organizational change a necessity.

2 In April 2005 NORC established an International Projects Department and recruited Jeff Telgarsky as Senior Vice President and founding director of the group. Jeff served for the previ- ous twelve years as director of the International Activities Center at the Urban Institute. During its first year, the new department took over the administration of our large project in Qatar, sup- porting that country’s expanding program of education reform. The department also provided methodological advice to the UK Department of Culture, Media, and Sport on the effectiveness of screening questions to identify problem gamblers. And NORC became lead in a consortium of organizations, including the Urban Institute and RAND, selected to carry out impact evalua- tions of the Millennium Challenge Corporation’s overseas development programs. The work will assess project contributions to economic growth, job creation, and household incomes, and to help guide the design of future programs.

Planned in late 2005 and implemented in early 2006, NORC’s Health, Survey, Program, and Policy Research (HSPPR) Department, which had grown very rapidly in the last few years, was reorganized into three new departments. Dan Gaylin, previously HSPPR’s Senior Vice President and Director, became Executive Vice President for Health Research, and will oversee the newly formed departments:

• Health Policy and Evaluation, led by Marc Berk, Senior Vice President and Director.

• Public Health and Epidemiology, headed by Missy Koppelman, Senior Vice President and Director.

• Health Care Delivery and Health Outcomes, led by Stephen Smith, Vice President and Director.

Kathleen Parks, who has coordinated the work of NORC’s academic research centers for the past five years, was promoted to Senior Vice President and Director at the end of 2005.

The year brought change and renewal to our Board of Trustees. Arthur Nielsen, a NORC trustee since 1981, and Dorothy Rice, a NORC trustee since 1987, retired and were named honorary life trustees. Early in 2005, four new trustees were elected, including Craig Coelen, James L. Madara, John W. McCarter, and Gail R. Wilensky. Those new to NORC include:

• James L. Madara, M.D. – University Vice President for Medical Affairs; Dean, Biological Sciences Division and Pritzker School of Medicine, University of Chicago; and Sara and Harold Thompson Distinguished Service Professor, Department of Pathology, Pritzker School.

• John W. McCarter, Jr. – President and CEO of The Field Museum and previously Senior Vice President of Booz, Allen, Hamilton, Inc.; and a trustee of the University of Chicago.

• Gail R. Wilensky, Ph.D. – A senior fellow at Project HOPE, an international health educa- tion foundation. She previously held the position of Administrator, Health Care Financing Administration, which oversaw Medicare and Medicaid programs, and she has chaired and participated on several national commissions.

NORC’s upgrade of the infrastructure it uses for telephone interviewing achieved a major mile- stone this year, with the launch of the National Immunization Survey through our new Voice over Internet Protocol (VoIP) system, just three months after winning the competition. Our current system supports over 350 simultaneous interviewer work stations and offers many sophisticated features that improve our calling efficiency, including automated assignment of call outcomes, advanced scheduling rules, and power dialing (telephone numbers are delivered and dialed for interviewers). We have also begun digitally recording and storing telephone interviews, significantly boosting our ability to provide coaching and feedback to interviewers.

3 In addition to making technology advancements, we also saw improvements in our interview- ing efficiency as the number of field and telephone interviews hit record levels. In the field, thousands of interviews were completed for large projects such as the National Longitudinal Surveys of Youth funded by the Bureau of Labor Statistics, the Residential Energy Consumption Survey sponsored by the Energy Information Administration, and the National Social, Life, Health and Aging Project, sponsored by the National Institute on Aging. The resulting mea- sures for productivity and cost efficiency in the field reached new levels of performance, and we are optimistic that we are starting to see the results of our corporate investments in improvement initiatives. In the telephone center we called over 4 million numbers and com- pleted more than 26,000 telephone cases for the National Immunization Survey and close to 18,000 cases for the associated Children with Special Health Care Needs telephone survey, both on behalf of the Centers for Disease Control and Prevention. Our progress on the Watson project and our improvements in interviewer performance have moved us a long way toward achieving the goal set out in our 2003 strategic plan to improve productivity in our field and telephone center centers.

Another significant achievement was the continued growth of our IT line of business. In addi- tion to the launch of a public knowledge portal for the AHRQ National Health Information Technology Resource Center and follow-on work to Patient Safety that includes systems devel- opment to support a National Patient Safety Incident Reporting Database initiative, the group was awarded a contract to design and develop the online presence for the American Hospital Association’s new Quality Center targeted at hospital CEOs. These initiatives highlight the group’s capabilities to facilitate web-based dissemination, collaboration, and knowledge man- agement.

A final defining aspect of 2005 was the sense of purpose and accomplishment generated by the nature of the work and the wide range of subjects being investigated: from a web portal designed to foster the growing field of health information technology, to groundbreaking work using biomarkers in social science research, to finding out about Americans’ attitudes toward and experiences with poetry. These and many other projects undertaken this year add in important ways to our knowledge about our society and will help policymakers and other leaders make better choices.

We thank the many people who made 2005 another very successful year for NORC and who are helping to make a difference by conducting social science research in the public interest.

Edward O. Laumann, Chairman Craig G. Coelen, President

4 NORC’s newly upgraded telephony infrastructure, uses Voice over Internet Protocol (VOIP) technology to link up to 370 interviewer work stations in multiple locations. The system automatically recognizes and dispositions calls that have nonworking or busy outcomes. It also offers opportunities for hybrid dialing, a major advance that dials calls and routes them to interviewers only after they have been answered by potential survey respondents. PROJECT HIGHLIGHTS

5 The National Longitudinal Survey of Youth

NORC plays an integral role, together with State University’s Center for Human Resource Research, in conducting two allied surveys of America’s youth: the National Longitudinal Survey of Youth 1979 (NLSY79) and the National Longitudinal Survey of Youth 1997 (NLSY97). Sponsored by the Bureau of Labor Statistics, each is nationally representative and each oversam- ples African American and Hispanic American youth. NLSY79 interviews over 12,000 men and women ages 14 to 22 years in 1979. Annual through 1994, it is now biennial. A key feature is the event history format, with beginning and end dates for important life events. Although the primary focus is labor force behavior, it also includes education, training invest- ments, income and assets, health, workplace injuries, insurance coverage, alcohol and substance abuse, sexual activity, and marital and fertility histories.

NLSY97 interviews annually about 9,000 youths ages 12 to 16 years in 1996. It documents the transition from school to work and into adulthood. In addition to extensive information about labor market behavior and educational experi- ences, it details relationships with parents, contact with absent parents, marital and fertili- ty histories, dating, sexual activity, puberty onset, training, government assistance, expec- tations, time use, criminal behavior, and alcohol and drug use. The self-administered por- tion comprises sensitive areas such as sexual activity and criminal behavior.

A project of NORC’s Economics, Labor, and Population Department.

AHA Quality Center

NORC is developing a Quality Center for the American Hospital Association. A forum for practice-focused learning, it is a repository of action-oriented tools and information to help hospital executives make the case for improved hospital quality and patient safety as well as plan and implement quality improvement activities, and assess progress. The Center has three key attributes:

• Knowledge repository. This is a library that draws on the wealth of hospital quality and patient safety expertise from all sources to produce a collection of the most trusted and highly proven materials for hospital executives. • Opportunity assessment. This on-line assessment tool helps leaders understand their hospitals’ needs and provide immediate results for them to access the best repository resources for their needs. • Member matching. This is a professional user matching service, to foster a col- laborative community of leading professionals with responsibility for quality ini- tiatives at the nation’s hospitals.

A public web portal will house all three, as well as provide an overall communications hub for all AHA Quality Center resources.

A joint project of NORC’s Health Survey, Program, and Policy Research Department and Information Technology Department.

6 Survey of Former Prisoners

The purpose of this study, funded by the Bureau of Justice Statistics (BJS), is to explore the incidence and prevalence of prison assaults, particularly sexual assaults, among for- mer prisoners. NORC’s current role is to develop and pretest a self-administered instru- ment, the Former Prisoner Survey, to measure sexual assault in prison as reported by paroled offenders. Twenty parole offices, ten in each of two states, will be sampled and seventy-five offenders on active parole supervision at each office will be randomly selected for interview. The sampling and implementation strategies will provide esti- mates for the two pretest states. The field stage will test the sampling and implementa- tion protocols, as well as the data collection instrument, to assess their adequacy and efficiency for national implementation. The interview will use both Computer Assisted Personal Interviews (CAPI) and Touchscreen Audio Computer Assisted Self Interviews (TACASI) technology. NORC is also developing a plan for nationwide implementation to provide national estimates.

A project of NORC’s Substance Abuse, Mental Health, and Criminal Justice Department.

Patient Safety Research Coordinating Center

In collaboration with the Miami Center for Patient Safety at the University of Miami, NORC is developing and operating a Coordinating Center for AHRQ’s Patient Safety Initiative. Its objective is to coordinate federal research and demonstration projects on patient safety and medical errors, linking all stakeholders in AHRQ’s patient safety initia- tive. The Coordinating Center supplies techni- cal expertise, logistical capabilities, and infras- tructure to AHRQ’s patient safety stakeholders; provides technical assistance to, and facilitates ongoing discussion and collaboration among, grantees; and prepares researchers to effectively communicate research findings to diverse target audiences. It also manages the monitoring of grantee progress and reporting on project status to AHRQ. To further AHRQ’s mission of reaching a wider patient safety audience, the Coordinating Center is charged with developing innovative ways of translating grantees’ research into lessons for practitioners, and assisting the Agency transform and disseminate results so as to facilitate translation into policy and practice.

Through the Coordinating Center’s technology infrastructure, NORC will provide a data warehouse, knowledge repository, and other tools to assist AHRQ in bringing its patient safety stakeholders into a virtual community with on-line access to structured data, unstructured data, metadata, and tools for collaboration. Currently, the Coordinating Center supports over 150 patient safety research grantees and maintains a web portal of resources for patient safety researchers.

A joint project of NORC’s Health Survey Program and Policy Research Department and Information Technology Department.

7 Black Youth Culture

Arguably more than any other subgroup of Americans, African American youth reflect the challenges of inclusion and empowerment in the post-civil rights period. Increasingly, researchers and policy makers have detailed and measured their behavior with little concern for their attitudes, ideas, wants, and desires. This project, sponsored by the Ford Foundation, the University of Chicago, and NORC’s Center for Excellence in Survey Research, helps fill that gap. The overall project includes a new national tele- phone survey, the Youth Culture Survey, which NORC conducted in 2005.

Nearly 1,600 young people (ages 15-25) nationwide were asked to complete a tele- phone interview that covered political, cultural, and social ideas and experiences. The sample was nationally representative of all youth, with an oversample of black and Hispanic youth, to help understand and begin to represent, in a comparative context, the perspectives and opinions of the range of young people in the United States. Often, a youth perspective is missing in public policy debates and decisions that have signifi- cant influences on young people’s lives. Further, the researchers want to understand the connection between younger people’s attitudes and their actions.

A joint project of NORC’s Statistics and Methodology Department and Academic Research Centers.

National Data on U.S. Doctorate Recipients

This project involves two national data collection efforts: the Survey of Earned Doctorates (SED) and the Survey of Doctorate Recipients (SDR). The SED, supported by the National Science Foundation (NSF) and five other federal agencies, is a detailed annual census of, and the most comprehensive source on, all new research doctorate recipients from U.S. universities. The number of new research doctorates a year now exceeds 42,000.

The SDR, supported by the NSF and the National Institutes of Health, is an ongoing national survey of science and engineering recipients of U.S. doc- torates. The sample is drawn from the Doctorate Records File (DRF), a census of research doctorate holders from accredited U.S. institutions that is maintained and annually updated by NORC. NORC, which performed the 1997 and 2003 rounds, will handle the 2006 round as well. The SDR provides data on the education and training, work experience, career development, and demographics of this important population. SDR data are incorporated into NSF’s Scientists and Engineers Statistical Data System, an integrated collection and dissemination tool providing a wealth of information on the U.S. science and engi- neering labor force and the education pipelines to those careers.

A project of NORC’s Education and Child Development Department.

8 National Immunization Survey

The National Immunization Survey (NIS), sponsored by the Centers for Disease Control and Prevention, is the largest ever conducted to assess vaccination levels of young chil- dren in the U.S. and many times larger than any other NORC telephone survey. To increase the accuracy and precision of the data, the NIS also obtains consent to contact the immunization providers of the children in households surveyed. It provides an ongoing, con- sistent data set for providing national and state estimates of vaccination levels among children ages 19-35 months, includ- ing new vaccines as they are licensed and recommended for use. Covering 78 non-overlapping geographic Immunization Action Plan areas (the 50 states and 28 urban areas), the NIS also helps track progress towards public health immunization goals.

In addition to the central focus on immunization levels in young children, the NIS includes the State and Local Area Integrated Telephone Survey (SLAITS), which builds on the NIS sampling frame to address additional issues of importance. One of these is the Survey of Children with Special Health Care Needs. For this part of the NIS, NORC has so far conducted over 7,000 interviews with households that have children under age 18 years with such needs, and over 23,000 interviews with households that have same age children without such needs.

A project of NORC’s Health Survey, Program, and Policy Research Department.

Making Connections

This initiative, funded by the Annie E. Casey Foundation, seeks to improve outcomes for disadvantaged children by strengthening their families, improving their neighborhoods, and raising local service quality. NORC is collaborating with the Foundation, the Urban Institute, research advisors, and local organizations to design and implement baseline and follow-up surveys to provide data to evaluate the initiative in selected low-income neighbor- hoods in ten cities. The neighborhoods from which our samples were drawn include diverse households in race, ethnicity, immigra- tion status, and physical and economic conditions. Yet all are dis- advantaged relative to their surrounding metropolitan areas.

Baseline data were collected during 2002-2004; follow-up data col- lection began during 2005 and will continue through 2007. The objective is to understand how residents perceive conditions in their neighborhood (including schools), how residents interact with their neighbors, use of and satisfaction with community ser- vices, and what new directions the initiative may need to take to be maximally effective.

A project of NORC’s Economics, Labor, and Population Department.

9 Qatar Education Reform

The State of Qatar enacted a decree in November 2002 to establish a new K-12 educa- tion system to improve student outcomes in Qatar. Implementation of this reform, which follows extensive research on the current Qatar system, calls for four new perma- nent organizations to provide the necessary infrastructure to support new schools: the Supreme Education Council, the Education Institute, the Evaluation Institute, and the Higher Education Institute.

NORC’s role within the overall reform is to assist the Evaluation Institute’s Office of Data Collection and Management in building the capacity needed to collect the data to support and assess the reform effort. This includes survey development and creation of the infrastructure for a Qatar national educational data system (the QNEDS). To date, NORC has assisted the Evaluation Institute in two years of monitoring, with efforts cur- rently underway for the third year, the 2005-2006 school year.

The QNEDS work comprises three major components. The first is development of an integrated database to provide a wide-ranging and comprehensive picture of education in Qatar. The second is IT systems development, to facilitate data collection, reconcilia- tion and cleaning, analysis, and dissemination of findings. The third is to build local capacity for various functions, including training of field staff, logistics and operation of data collection, survey design, and system requirements development and user accep- tance testing.

A project of NORC’s International Projects Department.

Father’s Involvement in Permanency Planning and Child Welfare Casework

This was a Caseworker Telephone Survey conducted by NORC, under subcontract to the Urban Institute, as part of a larger study for the U.S. Department of Health and Human Services. The purpose of the NORC portion was to collect data about the extent to which child welfare agencies in four selected states identify, locate, and involve noncustodial fathers in decision making and permanency planning for their children in fos- ter care. To collect this information, casework- ers in the four states were interviewed about their work and the children in their caseloads.

After pretest, review by caseworker supervisors, and instrument revision, the questionnaire was pro- grammed by NORC into the SurveyCraft CATI program for the main data collection, with the states of Arizona, Massachusetts, Minnesota, and Tennessee recruited to participate. The target response rate was substantially exceeded in all four states.

A project of NORC’s Economics, Labor, and Population Department.

10 National Resource Center for Health Information Technology

For the Agency for Healthcare Research and Quality (AHRQ), NORC is leading a partnership effort to develop a resource cen- ter for AHRQ’s Health Information Technology (HIT) planning, implementation and value grantees. The Center will support over 100 HIT projects with services that include: monitoring grantee needs; providing technical assistance; coordinating HIT grantee activities; facilitating idea sharing among grantees; serving as a repository for best practice HIT assimilation and diffusion; performing and sponsoring educational activities; offering HIT support for providers and communities; and developing and disseminating tools to help providers and organizations within and outside the federal government utilize HIT to improve patient safety and quality of care in their communities.

The Center will leverage best practices in knowledge management, e-learning, and online collaboration to provide a “virtual community,” to help grantees and other stakeholders learn from one another and access current thinking on HIT issues. It will also offer a wide range of technical assistance in person, electronically, and by phone. The effort responds directly to the recent federal priority to promote adoption of a national health information infrastructure, including development of implementation standards and best practices, and the articulation of evidence regarding a “business case” to support provider and payer investments in HIT. NORC’s partners include the Foundation for eHealth Initiative, Indiana University/Regenstrief, Burness Communications, BL Seamon Corporation, Computer Sciences Corporation, Vanderbilt University, Brigham and Women’s Hospital and other industry thought leaders.

A joint project of NORC’s Health Survey, Program, and Policy Research Department and Information Technology Department.

Problem Gambling Prevalence in California

This objective of this study, funded by the State of California Department of Alcohol and Drug Programs, Office of Problem Gambling, is to provide information about the public’s knowl- edge of available resources for addressing gambling problems. The results will assist California in its efforts to improve pro- grams that help those who are adversely affected by gambling. NORC has been chosen to assess the extent and impact of prob- lem gambling in the state’s adult population through a survey of 7,500 adults. NORC staff will design and program the ques- tionnaires; draw the sample; conduct the interviews; and ana- lyze the data. The objective is to determine the extent of at- risk, problem, and pathological gambling in California by age, gender, ethnicity, gambling venue, disability, residence, and pri- mary language. The study may be further expanded, and a series of public presenta- tions of findings is planned.

A project of NORC’s Substance Abuse, Mental Health, and Criminal Justice Department.

11 No Child Left Behind

The No Child Left Behind Act (NCLB), a landmark in educational reform, embodies four principles—stronger accountability for results; greater flexibility for states, school dis- tricts, and schools in the use of federal funds; more choices for parents of children from disadvantaged backgrounds; and an emphasis on teaching methods demonstrated to work. It also increases emphasis on reading, enhancing the quality of our nation’s teachers, and ensuring that all children in America’s schools learn English.

NORC is responsible for designing and implementing the sampling plan, and collecting the data, for the first large-scale survey of NCLB, the National Longitudinal Study. About 1,500 schools in 300 public school districts are included in the survey. This study will be the main source of information to help the U.S. Department of Education understand how schools and districts are implementing Title I and Title II of the Act. Round One (school year 2004-05) col- lected data from over 10,000 respondents. Plans for Round Two (school year 2006-07) call for 13,500 respondents, including district administrators, principals, teachers, and paraprofessionals. Parents selected in a subsample of the 300 districts will provide important additional informa- tion about NCLB’s choice requirements.

A project of NORC’s Education and Child Development Department.

Attitudes towards Poetry

Poetry in America is the first national, in-depth survey of people’s attitudes towards and experi- ences with poetry. Conducted in 2005 by NORC, on behalf of the Poetry Foundation, the survey investigated people’s leisure time pursuits and reading habits; experiences with poetry; and perceptions of poets, poetry, and poetry read- ers. The sample of more than 1,000 adult read- ers includes those who currently read or listen to poetry, have read poetry in the past but no longer do so, and have never read poetry.

Preliminary findings show that readers in gen- eral, and poetry readers in particular, tend to be highly educated, African Americans, and women. With the exception of watching television, poetry readers have higher than average rates of participation in cultural and leisure activities. They have more positive perceptions of poetry than non-poetry readers, but non-poetry readers do rec- ognize and appreciate the benefits poetry offers. They also read or listen to poetry when they come across it in unexpected places. Regardless of whether readers still read or listen to poetry, many can recall the names of poets and poems, and can recite poet- ry lines.

A project of NORC’s Academic Research Centers.

12 Gates Millennium Scholars

The Bill and Melinda Gates Foundation established the Gates Millennium Scholars Program in 1999. Its goal is to provide scholarship and leadership opportunities to 20,000 high achieving, low-income African American, Asian American, Hispanic American, and Native American students—by enabling them to attend the undergraduate and graduate institutions of their choice. The NORC study is to analyze the short- and long-term effects of the program on scholars’ academic, professional, and civic lives. The research will also inform the education com- munity about strategies to improve the educational attainment and achievement of stu- dents of color. NORC is responsible for questionnaire development, sampling, locating and tracking, data collection, data dissemination, and analysis. Transcripts have also been col- lected for selected survey respondents to capture high school curriculum data. The main study involves web-based and telephone interviews with four of five cohorts (Cohorts 1, 2, 3, and 5) of Gates Millennium Scholars and their non-recipient counterparts. Cohort 4 recipients, as well as all survey respondents, will be included in a NORC tracking database maintained across all five years of the survey.

A project of NORC’s Education and Child Development Department.

Residential Energy Consumption

The primary national source of energy-related data for U.S. house- holds, the congressionally mandated Residential Energy Consumption Survey (RECS), is sponsored by the Energy Information Administration (EIA), an independent statistical agency within the U.S. Department of Energy. RECS provides critical data for EIA’s National Energy Modeling System (NEMS), which is used as a guide in government planning for future U.S. energy needs. Other users include federal and state offices that administer the Low Income Energy Assistance and weatherization programs. Users include uni- versities doing energy research, as well as Boy Scouts working on an energy badge and even households needing to decide what type of heating system to purchase.

NORC administered the 2005 RECS, which included a household personal interview, household measurements, authorization forms, and rental agent questionnaires. Over 4,000 households (an 80% response rate) and 212 rental agents provided the requisite infor- mation. NORC has now begun to administer the Energy Supplier Survey (ESS), which complements RECS. This requires contacting energy suppliers for the RECS-interviewed households to gather monthly energy use and price data for each housing unit. NORC will then merge the two datasets and cre- ate climate indices that map to the monthly billing periods. The combined dataset forms the heart of the NEMS, which predicts U.S. energy consumption by fuel type.

A project of NORC’s Health Survey, Program, and Policy Research Department.

13 National Social Life, Health, and Aging Project

This survey project, funded by the National Institute on Aging, is exploring (a) the health and health transitions of older Americans, (b) connections between their health and interpersonal relationships, and (c) their interpersonal relation- ships, social networks, and social and cultural contexts. Results will inform physicians and public health policy makers about the role such relationships play in aging and issues influencing those rela- tionships, prolonging independence, and improving health and well- being. The 3,000 in-home interviews included the innovative collec- tion of minimally intrusive biomarkers that are reliable and practical for a population-based survey administered by non-medical person- nel. A supplementary study will explore the biophysiological mecha- nisms underlying interpersonal relationships—and how social and biological factors interact to promote health, prevent disease and facilitate vulnerability to illness—at older ages.

This project is also contributing to survey research methodology by allowing inclusion— not only in the National Social Life, Health, and Aging but also in the Health and Retirement Survey—of households that would otherwise be excluded due to deficiencies in the sam- pling frame. This provides a benchmark comparison of the tradition- al listing process with an alternative list-based methodology. The characteristics of the households excluded by either alone are being determined, and a representative sample of those excluded by the traditional method added to both surveys.

A project of NORC’s Academic Research Centers and Health Survey, Program, and Policy Research Department.

Healthy Communities Access Program Evaluation

The Healthy Communities Access Program (HCAP) provides grants to local communities to strengthen the health care safety net that serves the uninsured and underinsured. The grants are to be used to improve the effective- ness, efficiency, and coordination of services for the un- and underinsured; provide better quality health care for them; and lower the cost of the care pro- vided to them. NORC will assist the Health Resources and Services Administration in conducting a national evaluation of the program, including a Report to Congress on whether HCAP has met its goals and objectives. The evaluation is to examine the activities of 200 grantees, chosen to reflect grantee variation in size, configuration, and number of provider partners; level of maturity of the consor- tia; types of activities and degree of program imple- mentation; and the range of communities the con- sortia serve. The evaluation approach includes assessment of grantee activities based on progress reports, analysis of administrative data, a provider survey, stakeholder inter- views, and case studies.

A project of NORC’s Health Survey, Program, and Policy Research Department.

14 Economic Growth, Social Inequality, and Environmental Change in Thailand and Cambodia

Funded by the National Science Foundation, this interdisciplinary study analyzes the dynamics of economies in Thailand and Cambodia experiencing dramatic social and environmental changes in the context of ongoing globalization. Environmental, social, cultural, and historical variation and how they may interact with economic factors to cause social inequality and differences in income growth are examined. The research team includes anthropologist Alan L. Kolata and economist Robert M. Townsend, both of the University of Chicago, and environmental geographer/landscape ecologist Michael W. Binford of the University of Florida.

Preliminary findings show that there has been much more forest clearing in Cambodia than has been reported by authorities, and, in Thailand, that there is more inequality in incomes across villages in regions that are relatively less developed, though this pattern has lessened over time as national markets have developed and the wage rate for unskilled labor has increased.

A project of NORC’s Academic Research Centers.

How Beneficiaries Learn about, and Choose among, Medicare Drug Plans

The new Medicare Part D prescription drug benefit offers beneficiaries a choice among privately administered plans. Dozens of insurance companies and pharmacy benefit management companies offer plans, and each may offer several packages with differ- ent covered drugs, benefit structures, and premiums. For the Medicare Payment Advisory Commission (MedPAC), NORC and Georgetown University will study how bene- ficiaries learn about the multitude of plan choices available to them, how they make the choice of whether to enroll, and what factors are important to them in choosing a specific plan. The project encompasses three major activities: a beneficiary survey, key informant interviews, and beneficiary focus groups. The beneficiary survey will provide a snapshot of enrollment in February and March, 2006, the midpoint of the open enrollment period. Focus groups in two com- munities will allow us to add richness to the survey findings. Key informant interviews with individuals who counsel Medicare beneficiaries will enable us to learn from the synthesis of their experience with those of many individuals grappling with the decision making process. Results will feed into MedPAC’s spring meeting cycle, when the com- mission makes recommendations to Congress about the Medicare program.

A project of NORC’s Health Survey, Program, and Policy Research Department.

15 (Top) The pilot study for a survey of former prisoners uses touch screen technology to improve response rates and cooperation on surveys involving sensitive and con- troversial topics and whenever con- fidentiality is an issue. Here, a trainer demonstrates the use of touch screen features on a laptop computer. Survey respondents select answers to survey questions without having to speak.

(Middle) A custom made “two- point discriminator” tool tests a survey respondent’s sensitivity to touch. It is one of several biomark- ers effectively collected by field interviewers with no previous medi- cal training as part of the National Social Life, Health and Aging Project (NSHAP). Other biomarker collection tools (see cover) include those used to obtain blood and sali- va samples, height and weight measurements, and measures of physical agility.

(Bottom) Low-tech tools, including a hand cranked tape measure, are used to calculate room size and, from this, estimate household ener- gy consumption. The project team in Chicago can monitor, train, and provide technical support to remote interviewers using the “virtual call center.” This tech- nology permits the cost-effective use of experienced interviewers in far- flung locations. It also has the potential to yield significant savings on travel and training expense. MAJOR ISSUE AREAS

17 JULIA I. LANE ECONOMICS, LABOR, Senior Vice President AND POPULATION and Department Director DAN BLACK conomics, labor, and population studies continues Senior Fellow to be the department that coordinates many of A. RUPA DATTA E Vice President NORC’s large-scale flagship studies. These studies inves- MICHAEL R. PERGAMIT Vice President tigate such subject areas as the development of children JOHN THOMPSON as future members of the labor force, student-level tran- Executive Vice President

sition from school to work, the finances of consumers, ROBERT T. MICHAEL the financial challenges of small business owners, inde- Director, Population Studies Center pendent living programs, the relocation of public hous- EDWARD O. LAUMANN ing residents, parenting and child welfare, labor force Director, Ogburn-Stouffer Center for the Study of participation of immigrants, and trends in general social Social Organizations LINDA J. WAITE and indicators. These large scale endeavors also incorporate DIANE LAUDERDALE methodological innovations in the area of information Co-Directors, Center for Demography and technology systems for such activities as data capture, Economics of Aging data cleaning, response coding, data-file production, and data warehousing. SENIOR STAFF

Leslie A. Athey Senior Survey Director Catherine Haggerty Senior Survey Director Kymn M. Kochanek Senior Survey Director Micah Sjoblom Senior Survey Director

Julia I. Lane

A. Rupa Datta

Michael R. Pergamit Dan Black

18 HARRISON N. GREENE EDUCATION AND CHILD Senior Vice President and Department Director DEVELOPMENT NORMAN BRADBURN ducation and child development staff are leading Senior Fellow SALLY MURPHY Econtributors to education research on such diverse Vice President populations as Head Start enrollees and their parents; BRONWYN L. NICHOLS elementary, middle, and secondary school students, Associate Department Director teachers, and administrators; postsecondary students CHARLENE WEISS and faculty in all fields; and developers of innovative Vice President education and training programs. The department’s BARBARA L. SCHNEIDER and portfolio of projects ranges from highly technical testing LINDA J. WAITE programs to assess student mastery, to completion of Co-Directors, Alfred P. Sloan Center on Parents, Children, decade-long longitudinal studies of education and labor and Work force activity of middle and high school students. Additionally, the department staff works to assist state SENIOR STAFF and local governments in (a) determining what works to promote educational improvements and (b) contract- Marie Halverson ing with federal agencies and private foundations to Senior Survey Director Karen H. Grigorian collect and distribute high quality data products that Senior Survey Director support the education research community at large and Mary M. Hess analyses conducted by policy makers and educators. Senior Survey Director Thomas B. Hoffer Principal Research Scientist Raymond Lodato Senior Survey Director Eloise Parker Senior Survey Director Lance Selfa Senior Research Scientist

Harrison N. Greene

Thomas B. Hoffer

Norman Bradburn

Bronwyn L. Nichols 19 HEALTH SURVEY, PROGRAM, DANIEL S. GAYLIN AND POLICY RESEARCH Executive Vice President n 2005, the Department of Health Survey, Program, MARC L. BERK Senior Vice President and Iand Policy Research grew to over 60 people, Director, Health Policy and enhancing its capabilities on major new initiatives Evaluation JACOB J. FELDMAN begun last year. These initiatives—in the areas of Senior Fellow childhood immunization, health information technolo- MICHELE T. KOPPELMAN Senior Vice President and gy, and patient safety—have afforded a range of Director, Public Health and opportunities for growth in data collection, database Epidemiology MICHAEL J. O’GRADY development, and program evaluation. In addition, Senior Fellow we continue to broaden our analytic and policy port- CLAUDIA L. SCHUR Associate Director, Health Policy folio, with new studies on a range of high priority and Evaluation issues, notably the new Medicare prescription drug STEPHEN M. SMITH Vice President and Director, benefit, pandemic influenza, and children’s health. Health Care Delivery and On a diversity of work for the federal government, Health Outcomes NORC researchers are using both quantitative and qualitative analysis techniques to explore financing mechanisms for graduate medical education, create a framework for development of Healthy People 2020 objectives, and design an evaluation of the state and regional organizations that work to improve quality of

Daniel S. Gaylin

Marc L. Berk

Jacob J. Feldman

20 care for Medicare beneficiaries. In addition, collaborations SENIOR STAFF both within NORC and with the University of Chicago have

Felicia G. Cerbone broadened the department’s scope. NORC researchers are Senior Survey Director working with University faculty to create a national program Angela Debello office for the Robert Wood Johnson Foundation to fund eval- Senior Survey Director Elizabeth Hargrave uations of initiatives for reducing health care disparities. Senior Research Scientist And joint activities with NORC’s IT department continue Joy Keeler Deputy Project Director with a major project for the American Hospital Association, Alma M. Kuby building a website on health care quality for hospital execu- Senior Survey Director tives. Katie Merrell Senior Research Scientist Adil Moiduddin To provide a more client focused management structure and Senior Research Scientist Curt D. Mueller to leverage critical organizational capabilities, the HSPPR Senior Research Scientist department reorganized recently into the three separate but Caitlin Carroll Oppenheimer Senior Research Scientist inter-related departments, each focusing on specific aspects Julie A. Schoenman of health research: Senior Research Scientist • Health Policy and Evaluation Janet P. Sutton Senior Research Scientist • Public Health and Epidemiology Kathryn G. Vargish • Health Care Delivery and Health Outcomes Senior Survey Director Leigh Ann White Senior Research Scientist Krishna Winfrey Senior Survey Director Sara Zuckerbraun Senior Survey Director

Michele T. Koppelman Claudia L. Schur

Michael J. O’Grady

21 INFORMATION TECHNOLOGY MICHAEL S. TILKIN Senior Vice President and Chief ORC IT has a rich history of providing its clients with Information Officer Ninnovative, state-of-the-art technology solutions, and ANANTH G. KOPPIKAR our commitment to furthering the social science research and Vice President, Director, Technology policy agenda through technology is stronger than ever. Projects and Programming Services (TPPS) Over this past year, our Technology Projects and MOHIT SEN Programming Services team delivered solutions to a wide Vice President, Director, Infrastructure array of projects. From technologies to support mixed-mode and Systems Operations (ISO) surveys and complex data analysis to innovative web-based JOSEPH P. TAYLOR Vice President, Project Management tools to promote online collaboration and data dissemina- and Business Analysis (TPPS) tion, NORC IT offers its clients the latest tools and technolo- gies. The Infrastructure and Systems Operations team con- SENIOR STAFF tinues to strengthen and upgrade the technologies that form Mishell Meyer the backbone of IT operations. Successes this year include Associate Director of IT for Finance the expansion of our state-of-the-art data center, deployment and Administration of innovative mobile technologies to support a distributed Randy Horton workforce, and new services that support a dynamic and Director, Technology Business Development increasingly complex client community. Nigel H. Lambert Director, Engineering (ISO) As our environment and the needs of our clients continue to Preeta Chickermane evolve, NORC will continue its tradition of offering leading Manager, Application Development technology alternatives. In both the nature of the technolo- (TPPS) gy solutions we provide and the IT delivery process, NORC IT Eric Jensen remains committed to excellence. Manager, Corporate Systems (ISO)

Michael S. Tilkin

Joseph P. Taylor

Ananth G. Koppikar 22 JEFFREY P. TELGARSKY INTERNATIONAL PROJECTS Senior Vice President and nternational projects, ranging from the International Social Survey Department Director HATEM M. GHAFIR IProgram to work on household risk mitigation in Thailand, have Vice President long been a vital part of NORC’s portfolio of work. There is an increasing recognition of the importance of high quality data in SENIOR STAFF decision-making by governments and international donor organiza- tions, which have a particular need for internationally comparable Donald Knapp data to assess the impact of cross-border phenomena such as Senior Quality Assurance AIDS/HIV and education in a globalized economy. The new Leader John Rago International Programs department coordinates NORC’s internation- Data Warehousing Specialist al work, helping to match our combined expertise in statistics, sur- vey methodology, and information technology to these expanding opportunities.

NORC is already working extensively in the international arena. Since 2003 we have been providing support to the Evaluation Institute of the Supreme Education Council for an extensive system of data collection to monitor and assess the on-going education reform effort in Qatar. Over the past year we have also provided methodological advice to the World Bank on a household survey in Asia that tracks the transition of youth into the workforce and to the UK Department of Culture, Media, and Sport on the effectiveness of screening questions to identify problem gamblers. And NORC was one of five organizations selected by the Millennium Challenge Corporation to carry out impact evaluations of MCC-funded devel- opment programs to assess their contribution to economic growth, job creation, and increased household incomes, and to help guide the design of future programs.

Jeffrey P. Telgarsky

23 STATISTICS AND METHODOLOGY RACHEL M. HARTER tatistics and methodology staff are important contributors to Vice President and Department Director the vast majority of NORC projects, providing statistical, analyti- S COLM O’MUIRCHEARTAIGH cal, and methodological services under the direction of the individ- Senior Fellow and Professor, ual project’s manager. In addition to support functions, statistics University of Chicago Harris and methodology staff develop and execute projects with particu- School lar statistical or methodological complexities. Our statisticians are FRITZ J. SCHEUREN Vice President responsible for many aspects of study design and implementation, JOHN THOMPSON including sampling, weights, imputation, and variance estimation. Executive Vice President They review the specific client’s needs and help determine the highest quality approach consistent with the project’s analytical KIRK M. WOLTER Senior Fellow and Director, and financial goals. Throughout, the statisticians monitor the sta- Center for Excellence tistical integrity of the work to ensure data quality. in Survey Research

NORC statistics and methodology staff build statistical infrastruc- SENIOR STAFF ture such as the National Sampling Frame for area probability sur- veys of housing units, and statistical standards for best practices to Janella F. Chapline ensure consistently high quality across projects. They are develop- Senior Statistician Sadeq Chowdhury ing, in collaboration with others at the University of Chicago, a Senior Statistician program of courses in survey research methods for the professional Bernard L. Dugoni Senior Survey Methodologist development of NORC staff and the educational benefit of Stephanie Eckman University of Chicago scholars. Senior Survey Methodologist Susan M. Hinkins Senior Statistician In collaboration with the Center for Excellence in Survey Research, Parvati Krishnamurty the department also provides NORC’s leadership in methodological Senior Survey Economist innovation. NORC’s in-house experts use cognitive interviews, Lisa Lee Senior Survey Methodologist expert review, and focus groups for the design, evaluation, and Yan Liu development of questionnaires; and they provide guidance on the Senior Statistician Hiroaki Minato strengths and weaknesses of alternative data collection strategies. Senior Statistician Whitney E. Murphy Senior Statistician Steven Pedlow Senior Statistician Hee-Choon Shin Senior Statistician Y. Michael Yang Senior Statistician Michele F. Zimowski Senior Survey Methodologist Rachel M. Harter

Fritz J. Scheuren

Colm O’Muircheartaigh

24 HENRY H. BROWNSTEIN SUBSTANCE ABUSE, MENTAL Senior Vice President and Department Director HEALTH, AND CRIMINAL JUSTICE NATALIE SUTER he department has a rich history of conducting research on a Associate Department Director Trange of issues related to substance abuse and mental health, including the establishment of performance measures for substance abuse treatment programs; large-scale studies of drug treatment out- SENIOR STAFF comes; the operation and effectiveness of substance abuse and mental Candace Johnson health treatment and prevention programs; and the dynamics and Senior Research Scientist characteristics of drug markets and their relationship to public health David A. Herda and public safety. These topics are especially relevant given the recent Senior Survey Director Ellen J. Kaplowitz surge in methamphetamine use, as states and municipalities attempt to Senior Survey Director adapt their treatment programs to meet changing needs. Other topics Phyllis Newton the department has investigated include individual substance use histo- Senior Research Scientist ries; networks of relationships among substance use, abuse, and Kenneth A. Rasinski Principal Research Scientist dependence; gambling policy and behavior; and public attitudes, Sam Schildhaus stereotypes, and policy views about crime, substance abuse, and men- Senior Research Scientist tal health disorders. Rachel A. Volberg Senior Research Scientist The substance abuse, mental health, and criminal justice group has Zhiwel Zhang Senior Research Scientist recently enhanced its substantive expertise in the operations and clien- tele of law enforcement and criminal justice programs, including homeland security; the death penalty; human trafficking; and violence against women. Of special note is NORC’s record of conducting sur- veys of correctional institutions and facilities; and its ground-breaking data collection methods used for interviewing incarcerated respondents on sensitive topics where confidentiality is of heightened importance.

Henry H. Brownstein

Natalie Suter

25 ASSOCIATED SCIENTISTS Health Survey, Program, and Policy Research Principal or Co-Principal Investigators or expert senior consultants on NORC projects. John Billings New York University Kate Cagney University of Chicago Economics, Labor and Population Joel C. Cantor Rutgers University Noshir Contractor Barry Chakin University of Illinois Bearingpoint Jeff Grogger Marshall Chin University of Chicago University of Chicago Sangtae Kim Mark Frisse Purdue University Vanderbilt University Robert Lalonde Louis P. Garrison University of Chicago University of Washington Bruce Meyer John Hickner University of Chicago University of Chicago Robert T. Michael Jack Hoadley University of Chicago Georgetown University Randall Olsen Wendy Levinson Ohio State University University of Toronto Medical School Freya Sonnenstein Julie McGowan Urban Institute Indiana University Regenstrief Institute Matt Stagner Gregg S. Meyer Urban Institute Massachusetts General Hospital Peter J. Neumann Stephen T. Parente Education and Child University of Minnesota Development Robert J. Rubin Georgetown University R. Darrell Bock Bill Tierney University of Chicago Emeritus Indiana University Larry V. Hedges Jan Walker University of Chicago Partners Healthcare Calvin C. Jones Gail Wilensky Statistical and Evaluation Research Project HOPE Barbara L. Schneider University of Chicago Linda J. Waite University of Chicago International Projects

Robert M. Townsend University of Chicago

26 Statistics and Methodology Substance Abuse, Mental Health, and Criminal Justice Lawrence W. Barsalou Emory University Stephen Budde George R. Bateman University of Chicago University of Chicago John Cacioppo F. Jay Breidt University of Chicago Colorado State University Patrick W. Corrigan Bobby J. Calder University of Chicago Northwestern University Thomas D’Aunno Brenda G. Cox University of Chicago Battelle Memorial Institute Margaret E. Ensminger Don A. Dillman Johns Hopkins University Washington State University Peter D. Friedmann Constantine Frangakis Brown University Johns Hopkins University Henrick J. Harwood Wayne A. Fuller The Lewin Group Iowa State University Carolyn J. Heinrich Michael D. Larsen University of Wisconsin (Madison) Iowa State University Denise B. Kandel Robin Lee Columbia University Independent Consultant Benjamin B. Lahey Roderick J. A. Little University of Chicago Daniel J. Luchins Tapabrata Maiti University of Chicago and Office of Mental Iowa State University Health, Illinois Department of Human Services Fabrizia Meali Lawrence E. Lynn University of Florence Texas A&M University Xiao-Li Meng Jeanne C. Marsh Harvard University University of Chicago Susan M. Nusser Gerald Melnick Iowa State University National Development and Research, Inc. Donald B. Rubin Jack D. Riley Harvard University RAND Corporation William J. Sheldrake Richard Rothenberg Policy Analytics, LLC Emory University Elizabeth A. Stuart Michael D. Slater Mathematica Policy Research, Inc. Colorado State University Judith M. Tanur Sharon C. Wilsnack State University of New York (Stoney University of North Dakota Brook) Steven K. Thompson The Pennsylvania State University Joe B. Walker Independent Consultant Elaine L. Zanutto University of Pennsylvania Alan M. Zaslavsky Harvard University

27 SURVEY OPERATIONS JOHN THOMPSON Executive Vice President ORC has a long history of conducting high quality data JENNIFER A. KELLY Ncollection to support important social science research Vice President for Telephone Survey and Support Operations endeavors. The Survey Operations area is composed of the JUDITH PETTY Field Operations Center and the Telephone Survey and Vice President and Director, Field Operations Center Support Center. Since the design and operations of a survey SUZANNE H. BARD research study are crucial to reliability, validity, and credibility, Associate Director, Field the Survey Operations area works closely with the relevant Operations Center PATRICK CAGNEY research areas, including the Statistics and Methodology Director, CATI Projects and Department, in developing and fielding high quality data col- Technology KATE HOBSON lection activities. NORC conducts surveys in several different Director, CATI Projects and interviewing modes (mail, telephone, in-person, Internet). Technology SHIRLEY WILLIAMS And Survey Operations center staff are very experienced in Director, Production and Survey the hiring, training, and management of interviewers; direct- Support Center ing data collection procedures including quality assurance; data coding; and conducting mail surveys. NORC methodol- ogists bring additional skills in questionnaire design; sample management; editing and imputation; weighting; and vari- ance estimation to ensure that NORC can supply the compre- hensive survey results essential to high quality social science research. The management of Survey Operations also works closely with NORC’s Quality Assurance Department in con- ducting programs of continuous improvement aimed at increasing both productivity and accuracy.

John Thompson

28 TELEPHONE SURVEY AND SUPPORT OPERATIONS CENTER

The NORC telephone and data preparation facility is located in Chicago’s downtown Loop area. This location provides NORC with excellent flexibility and diversity for hiring interviewers, clerks, and supervisors.

NORC has recently upgraded its telephony infrastructure to a state-of-the art Voice over Internet Protocol (VoIP) technology, which is highly scalable and allows NORC to operate multiple facilities as one centralized call center. The scalable VoIP tech- nology also allows rapid expansion into additional facilities to meet emerging client demands. Currently, NORC is using an Jennifer A. Kelly additional facility in Las Vegas to address increased call volume needs. The total calling capacity at this time is 365 stations.

NORC currently conducts large centralized random digit dial surveys as well as focused local studies. The VoIP technology allows for complete decentralized calling where interviewers in their homes are securely connected as a virtual call center, as well as voice recording for monitoring and improvement of interviewer quality. Other technologies used by NORC include multiple mode surveys (mail, telephone, and Internet) and Interactive Voice Recognition to address respondent privacy and to increase efficiencies.

Tasks at the facilities include computer assisted telephone (CATI) data collection, respondent locating and screening, survey response coding, hard copy document management, computer- Shirley Williams assisted data entry, and survey material and corporate mailings. Center staff are chosen to represent the diverse backgrounds nec- essary to serve the needs of NORC’s wide variety of survey func- tions. These include bilingual interviewers who speak Spanish, Korean, Vietnamese, and Chinese and other Asian languages.

29 FIELD OPERATIONS CENTER NORC supports a permanent nationwide field structure, man- aged by senior field staff, with extensive in-person data collec- tion experience. Each of eight regions is headed by a regional manager. These managers are responsible for recruiting, hir- ing, staffing, training, and developing/supporting all field interviewers and field managers within their region. The regional managers also manage field data collection projects and serve as liaisons with departments of NORC’s central office. The eight regional managers and about 35 of our field managers are full-time staff. NORC’s 700 currently active interviewers display a broad array of backgrounds, talents, and skills. NORC depends on this diversity to sustain its successful track record of high completion rates with markedly different Judith Petty target populations across widely varying types of communities.

NORC has demonstrated capabilities in many areas of in-per- son data collection. These include experience in conducting longitudinal tracking studies, collection of biomarkers via non- medically trained interviewers, accessing diverse communities, and maintaining a portfolio of languages.

NORC’s in-person interviewing is supported by a case manage- ment system that allows for timely cost and progress reports, and also accommodates many questionnaire authoring tools including Blaise, SPSS mrinterview, and Survey Craft.

NORC has made recent significant corporate investments directed at improving and modernizing field operations. Major initiatives have been completed in the areas of training, recruit- Suzanne H. Bard ment, and management processes and we have experienced a steady gain in survey productivity. NORC also maintains a national sampling frame that uses the USPS list of addresses. This allows much increased flexibility in tailoring both national and local surveys to meet unique client requirements.

30 Academic Research Centers and University of Chicago Affiliation

NORC’s Academic Research Centers and its wider relationship with the University of Chicago are mutually beneficial in many ways. Joint appointments provide benefits to both university faculty and NORC staff. NORC provides university faculty with stimulating intellectual challenges in important policy areas and a collegial and supportive work environment for faculty and on-the-job train- ing for graduate students. The university’s Division of the Social Sciences is particularly prominent in this connection.

Additional benefit is derived from teaming agreements and more informal collaborations between NORC and other institutions affili- ated with the university. The most important of these for NORC’s work are:

Chapin Hall Center for Children Irving B. Harris School for Public Policy Studies Joint Center for Poverty Research School for Social Service Administration School of Medicine University of Chicago Hospitals

31 KATHLEEN PARKS ACADEMIC RESEARCH CENTERS Senior Vice President and niversity of Chicago social science faculty and graduate Director Ustudents conduct research within NORC’s Academic NORMAN BRADBURN Research Centers. The Centers provide office space for faculty Senior Fellow and their research assistants as well as computing services, training programs, workshops, proposal development support, grants administration, and other specialized services to sup- SENIOR STAFF port the collegial, interdisciplinary environment to meet the needs of individual projects. The centers aim to foster an excit- James Davis Research Associate ing, dynamic intellectual environment for research; to encour- Sarah Kay McDonald age development of new research projects and research foci; Senior Research Scientist and to facilitate collaborative research and teaching. Michael Reynolds Senior Survey Director Thomas W. Smith Senior Research Scientist The Alfred P. Sloan Center on Parents, Children and Work BARBARA L. SCHNEIDER and LINDA J. WAITE Co-Directors

As part of a network of Sloan Working Family Centers, the Chicago Center was founded to examine the issues facing work- ing parents and their children by taking a different conceptual approach to defining the research issues and exploring new research methodologies. Today’s families must be flexible and Kathleen Parks able to adapt to rapidly changing circumstances, which also make them more vulnerable to pressures from both within and outside the family. The issues facing parents, children, families, employers, and schools are intricate and complex, and they are at the heart of this center. Studying these issues requires that we understand the dynamics of working families, not only from Sarah Kay McDonald the perspective of adults in the household, but also through the voices of the children. The complex dynamics of this century’s working family can only be understood through an interdisci- plinary approach. Center research collaborations include the dis- ciplines of psychology, sociology, economics, child develop- ment, human development, and public policy.

The Center on Demography and Economics of Aging LINDA J. WAITE and Michael Reynolds DIANE LAUDERDALE Co-Directors This center, now in its 13th year of funding from the NIA, pro- vides support to about 35 funded research projects in four key areas: (1) social relationships, living arrangements, and family; (2) the social context of aging; (3) health care research; and (4) biobehavioral pathways. The center consists of three core units: Thomas W. Smith

32 (1) an Administrative and Research Support Core; (2) a Program Development Core; and (3) an External Innovative Network Core. Together these three cores facilitate and support a large and extremely active program of research and training at Chicago. Waite and Lauderdale direct the Administrative Core consisting of seven service functions. Lauderdale directs the Program Development Core, which consists of an active program of pilot projects and support for new faculty development in aging. The External Innovative Network, directed by Stacy Tessler Lindau, seeks to develop a new focus on biomarkers in population-based aging research by providing a centralized resource for collecting, discussing, evaluating, and disseminating the most recent develop- ments in the measurement and collection of biomarker and phar- maceutical data in population-based aging research.

Linda J. Waite The Data Research and Development Center BARBARA L. SCHNEIDER Principal Investigator LARRY V. HEDGES and COLM O’MUIRCHEARTAIGH Co-Principal Directors Funded by the federal Interagency Education Research Initiative (IERI), this research center works to understand the factors that are essential for scaling up promising educational models, pro- grams, and strategies. As a technical center, we work with IERI researchers across the country to identify – and develop plans to address – the methodological and other challenges that arise when conducting research on scaling. The Center supports inves- tigators carrying out research across the country as part of the IERI and conducts on-going needs assessments so that we can provide Diane Lauderdale technical assistance tailored to those investigators’ individual pro- ject needs. We work with these IERI projects to build capacity by strengthening the community of scholars seeking to understand the factors that impede and enhance scale-up and to help them share this knowledge with practitioners and policy makers. Now in its fourth year, the DRDC has undertaken four activities planned in conjunction with the National Science Foundation (NSF) and identified as critical to enhancing the research capacity of IERI investigators and the wider research community: (1) Collaborate with NSF to host three principal investigator meetings designed to meet the research needs of IERI investigators. (2) Host three invita- tional workshops on substantive topics related to the conduct of IERI research. (3) Launch a new publications series. (4) Conduct a self-study. These activities were identified as critical to enhancing Barbara L. Schneider the research capacity of IERI investigators and the wider research community.

33 The Ogburn-Stouffer Center for the Study of Social Organizations EDWARD O. LAUMANN Director

This center undertakes sociological research on topics in popula- tion, education, and social structure. It also provides on-the-job training for graduate students in the University of Chicago’s soci- ology department. During its more than 20 years of research, the Edward O. Laumann Center has been led by Edward Laumann whose recent research project, National Health, Social Life and Aging Project, draws heavily on his earlier research of the behaviors and social structures that influence transmission of HIV and other STDs.

The Population Research Center ROBERT T. MICHAEL Director

This year marks the 22nd year of activities associated with this infrastructure. The Chicago Population Research Center provides support to 41 faculty research associates who have over 75 funded research projects in three key areas: (1) marriage, family, and chil- dren; (2) healthy behavior at all ages; and (3) earnings, income, Robert T. Michael and poverty. We provide support to University faculty researchers through three core units: (1) an Administrative Support Core; (2) a Computing and Information Core; and (3) a Program Development Core. Together these three cores facilitate and support a large and extremely active program of research at Chicago. The Development Core consists of an active program of pilot projects and support for new faculty research, including a focus on developments in the measurement and collection of biomarker data in population-based demography research.

Center for Excellence in Survey Research KIRK M. WOLTER Senior Fellow and Director

NORC’s newest of the academic research centers, this center builds on NORC’s reputation as a leader in methodological innovation in survey research. Its mission is to conduct timely, cutting-edge statis- tical and methodological research on problems of design, execu- Kirk M. Wolter tion, and analysis of surveys and related information-collection activities. Center collaborators seek to conduct work primarily through externally sponsored grants and contracts, and secondarily through use of limited internal R&D funds that may become avail- able from time to time.

34 The Center initiated its Seed Grant Program in 2004 to assist University of Chicago faculty and staff, NORC staff, and staff of other university affiliates in obtaining external funding for their work. As a result of the program’s success, the Center conducted four externally funded projects in 2005: the Black Youth Culture Project, funded by the Ford Foundation, University of Chicago, and NORC (see page 8); How Social Relations and Attitudes Vary by Neighborhood, funded by the National Institutes of Health; Workshop on the Social Psychology of Survey Participation, funded by the National Science Foundation; and Estimation of Rx Activity at Multiple Levels of Disaggregation, funded by IMS Health.

ASSOCIATES AND AFFILIATES OF NORC’S RESEARCH CENTERS

Vineet Arora Susan E. Mayer Gary S. Becker Martha McClintock Jason Beckfield David O. Meltzer Hoyt Bleakley Katie Merrell Donald J. Bogue Bruce Meyer John Cacioppo Robert T. Michael Kathleen Cagney Hiroako Minato Eve Van Cauter Casey Mulligan Marshall Chin Naoko Muramatsu Shelley D. Clark Kevin M. Murphy Cathy J. Cohen Derek Neal James A. Davis S. Jay Olshansky Robert W. Fogel Colm O’Muircheartaigh Natalia Gavrilova William L. Parish Leonid Gavrilov Cynthia Peters Andrew M. Greeley Tomas J. Philipson Colleen Grogan Marcos Rangel Jeffrey Grogger Kenneth A. Rasinski Jonathan Guryan Paul Rathouz Lars Hansen Stephen Raudenbush James J. Heckman C. Cybele Raver Larry V. Hedges Karin V. Rhodes Patrick Heuveline Fritz J. Scheuren Elbert Huang Barbara L. Schneider Ariel Kalil Philip Schumm Jibum Kim Will Shadish Alan Kolata Thomas W. Smith R. Tamara Konetzka Ross M. Stolzenberg Lianne Kurina Ronald A. Thisted Robert Lalonde Robert Townsend Susan Lambert Eve Van Cauter Diane Lauderdale Martha Van Haitsma Edward O. Laumann Penny Visser Judith Levine Linda J. Waite Wendy Levinson Diane Whitmore Schanzenbach Stacy Tessler Lindau Kirk M. Wolter Ofer Malamud Kazuo Yamaguchi Willard G. Manning Yang Yang Christopher Masi 35 SELECTED CLIENTS Election Science Institute National Development and The Los Angeles Times Federation of American Hospitals Research Institutes The New York Times Fetzer Institute National Gambling Commission The Orlando Sentinel AARP Ford Foundation National Governors Association The Palm Beach Post Academy Health Foundation for Accountability National Institute of Arthritis and The Sarasota Herald-Tribune Administration for Children and (FACCT) Musculoskeletal and Skin The South Florida Sun-Sentinel Families George Washington University Diseases The Urban Institute Agencia Brasileira de Cooperaçao Georgetown University National Institute of Child Health The Washington Post Agency for Health Care Research GMMB, Inc. and Human Development The Wall Street Journal and Quality Greenwald Foundation (NICHD) TIAA-CREF Allensbach Institute Harvard University National Institute of Justice Tribune Publishing Alliance for Aging Research Health Affairs Journal National Institute of Mental United Kingdom, Department American Bankruptcy Institute Health Care Financing Health (NIMH) for Culture, Media and Sport American Bar Association Administration (HCFA) National Institute of Occupational University of California, American Bar Foundation Health Insurance Association of Safety and Health (NIOSH) Los Angeles American Educational Research America National Institute on Aging (NIA) University of California at Association Health Resources and Services National Institute on Alcohol Berkeley American Hospital Association Administration Abuse and Alcoholism (NIAAA) University of California, Office American Institutes for Research Health Services Advisory Group National Institute on Drug Abuse of the President (AIR) Hewlett Foundation (NIDA) University of Chicago American Medical Association Illinois Caucus for Adolescent National Institutes of Health (NIH) University of Illinois American Society of Health National Multiple Sclerosis Society University of Maine Anesthesiologists Illinois Department of National Science Foundation University of Maryland Annie E. Casey Foundation Employment Security Nevada Department of Human University of Miami Banco de Espana Illinois Department of Human Resources University of Michigan Bill & Melinda Gates Foundation Services New York University University of Minnesota Blue Cross Blue Shield IMS Health, Inc. New Zealand Immigration Service University of North Carolina, Association Indiana Fiscal Policy Institute Nielsen Media Research Chapel Hill Board of Governors of the Indiana University Northwestern University University of North Dakota Federal Reserve System Interstitial Cystitis Association Occupational Safety and Health University of Rochester School Boston College Institute for Psychological Administration (OSHA) of Medicine Bowling Green State University Sciences Office of Educational Research University of Wisconsin Bureau of Justice Statistics InterSurvey and Improvement U.S. Air Force Bureau of Labor Statistics Iowa Department of Health Ohio State University U.S. Bureau of the Census Bureau of the Census John D. and Catherine T. Pew Charitable Trusts U.S. Commission on Caliber Associates MacArthur Foundation Pharmacia International Religious California HealthCare Foundation John Templeton Foundation Presbyterian Church Freedom CDM Group, Inc. Joint Commission on Planned Parenthood U.S. Department of Commerce Center for Human Resource Accreditation of Healthcare Poetry Foundation U.S. Department of Defense Research at the Ohio State Organizations Policy Analytics U.S. Department of Education University Joyce Foundation PriceWaterhouseCoopers, Ltd. U.S. Department of Energy Center for Substance Abuse Kaiser Family Foundation Project HOPE Energy Information Treatment (CSAT) Learning Point Associates Qualidigm Administration Centers for Disease Control & Lewin Group RAND Corporation U.S. Department of Justice Prevention Manpower, Inc. Riverside Publishing Co. U.S. Department of Health & Centers for Medicare and Medicare Payment Advisory Robert Wood Johnson Foundation Human Services Medicaid Services Commission (MedPAC) Russell Sage Foundation Office of the Assistant Chicago Academy of Sciences Metanexus Institute on Religion Rutgers University Secretary for Planning and Citibank and Science SAIC Evaluation City of Chicago Mayor’s Office Michigan State University Social and Scientific Systems Office of Minority Health of Workforce Development Midwest Research Institute St. Petersburg Times Office of Rural Health CNN Minerals Management Services State of California Office of Women’s Health Colorado State University Mount Sinai Medical Center State of New York U.S. Department of Homeland Columbia University Edmund S. Muskie Foundation State of Oklahoma Security Commonwealth Fund NAACP State of Qatar U.S. Department of Interior Computer Sciences Corporation Nathan Cummings Foundation State of Washington Office of Historical Trust Congressional Research Service National Academy of Sciences Statistics Canada Accounting Delmarva Foundation for National Aeronautics and Space Substance Abuse and Mental U.S. Department of Labor Medical Care Administration Health Services Administration U.S. Department of Veterans Disability Research Institute National Association of Public Success for All Foundation Affairs District of Columbia Hospitals and Health Systems Synthesis Professional Services U.S. News & World Report Duke University National Cancer Institute The Associated Press U.S. Social Security Eastern Research Group, Inc. National Center for Education The Chicago Tribune Administration Edna McConnell Clark Statistics The Lakeland Ledger Westaff Foundation National Center for Health The Lilly Endowment, Inc. World Bank Statistics

36 A lightweight scanner attached to a laptop captures data from a respondent’s utility bill as part of the Residential Energy Consumption Survey (RECS) conducted for the Energy Information Administration. Selected Recent Publications and Presentations Aaronson, D., Bostic, R., Huck, P. and Townsend, R. 2004. Projects: A User-Friendly Guide for MSP Project Officials and “Supplier Relationships and Small Business Use of Trade Evaluators. Washington, DC: U.S. Department of Education, Credit.” Journal of Urban Economics, 55(1): 46-67. Institute of Education Sciences. Abbott, M.W., Volberg, R.A., Bellringer, M. and Reith, G. Barron, M. and Khare, M. 2006. “Calling Patterns for a 2004. A Review of Research on Aspects of Problem Gambling. Large National Random Digit Dial Health Survey,” present- Report to the Responsibility in Gambling Trust. (http:// ed at the 2nd International Conference on Telephone www.rigt.org.uk/downloads/Auckland report.pdf) Survey Methodology, Miami, FL. January. Abbott, M.W., Volberg, R.A. and Rönnberg, S. 2004. Basu, A., Manning, W., Mullahy, J. and Harman, S. 2004. “Comparing the New Zealand and Swedish National “Comparing Alternative Models: Log vs. Cox Proportional Surveys of Gambling and Problem Gambling.” Journal of Hazard? Interpreting Results in Mental Health Research.” Gambling Studies, 20(3): 237-258. Health Economics, 13(8): 749-766. Abbott, M.W., Williams, M. and Volberg, R.A. 2004. “A Batcher, M., Liu, Y. and Scheuren, F. 2005. “Ohio Election Prospective Study of Problem and Regular Non-problem Analysis.” Proceedings of American Statistical Association, Gamblers Living in the Community.” Substance Use & Social Statistics Section. Misuse, 39(6): 855-884. Beach, M., Roter, D., Larsons, S., Levinson, W., Ford, D. and Adams, E., Gavin, N., Handler, A., Manning, W. and Frankel, R. 2004. “What Do Physicians Tell Patients About Raskind-Hood, C. 2004. “Transitions in Insurance Themselves? A Qualitative Analysis of Physician Self- Coverage from Before Pregnancy through Delivery in Nine Disclosure.” Journal of General Internal Medicine, 19(9): 911-916. States, 1996-1999.” Health Affairs, 22(1): 219-229. Beach, M., Roter, D., Rubin, H., Frankel, R., Levinson, W. Ahsan, S. and Broach, R. 2005. “Analysis of Break-off and Ford, D. 2004. “Is Physician Self-Disclosure Related to Patterns in Web Surveys,” presented at the American Patient Evaluation of Office Visits?” Journal of General Association for Public Opinion Research Annual Internal Medicine, 19(9): 905-910. Conference, Miami Beach, FL. May. Becker, G.S., Philipson, T.J. and R.R. Soares. 2005. “The Alderson, A.S., Beckfield, J. and Nielsen, F. 2005. “Income Quantity and Quality of Life and the Evolution of World Inequality Trends in Core Societies.” In M. Herkenrath, C. Inequality.” American Economic Review, 95(1): 277-291. König, H. Scholtz and T. Volken (eds), The Future of World Benz, J., Gaylin, D., Oppenheimer, C., Hudson, B. and Society (pp. 253-272). Zurich: Intelligent. Lanier, D. 2005. “The Use of the USPSTF Guidelines in Angrist, J. and Guryan, J. 2004. “Teacher Quality - Teacher Community Primary Care Practices,” presented at the Testing, Teacher Education, and Teacher Characteristics.” American Association of Health Plans-Health Insurance American Economic Review, 94(2): 241-246. Association of America Building Bridges Conference, Santa Arroyo, C., Allen, W. and Nichols Lodato, B. 2005. “GMS Fe, NM. April. Longitudinal Study and Research,” presented at 2005 GMS Berger, M., Black, D. and Scott, F. 2004. “Is There Job Lock? Alumni Summit: Building a Community of Leaders, Los Evidence from the Pre-HIPAA Era.” Southern Economic Angeles, CA. November. Journal, 70(4): 953-976. Arroyo, C., Hune, S., Nichols, B. and Tippeconnic, J. 2005. Berk, M., Schur, C., Chang, D., Knight, E. and Kleinman, L. “GMS Longitudinal Study and Research,” presented at 2004. “Americans’ Views About the Adequacy Of Health 2005 GMS Alumni Leadership Forum, Chantilly, VA. July. Care For Children and the Elderly,” Health Affairs Web Artiga, S., Rousseau, D., Lyons, B., Smith, S. and Gaylin, D. Exclusive W4-446-454. September 14. 2006. “Can States Stretch The Medicaid Dollar Without Berntson, G. and Cacioppo, J. 2004. “Heart Rate Passing the Buck? Lessons from Utah.” Health Affairs, 25 (2): Variability: Stress and Psychiatric Conditions.” In M. Malik 532-540 and A. J. Camm (eds), Dynamic Electrocardiography (pp. 56- Ashraf, N., Karlan, D.S. and Yin, W. 2006 (forthcoming). 63). New York: Futura. “Tying Odysseus to the Mast: Evidence from a Berntson, G. and Cacioppo, J. 2004. “Multilevel Analyses Commitment Savings Product in the Philippines.” Quarterly and Reductionism: Why Social Psychologists Should Care Journal of Economics. about Neuroscience and Vice Versa.” In J. T. Cacioppo and Balch, G., Hess, M., Loew, D., Webber, K. and Williams, K. G. G. Berntson (eds), Essays in Social Neuroscience (pp. 107- 2005. Postdoc Appointments: Exploring Motivations, 120). Cambridge, MA: MIT Press. Perceptions, and Experiences. Chicago, IL: Balch Associates Berntson, G., Lozano, D., Chen, Y. and Cacioppo, J. 2004. and NORC. “Where to Q in PEP.” Psychophysiology, 41(2): 333-337. Baron, J. and Grigorian, K. 2005. How to Solicit Rigorous Bhattacharya, J., Mulligan, C. and Reed, R. 2004. “Labor Evaluations of Mathematics and Science Partnerships (MSP) Market Search and Optimal Retirement Policy.” Economic Projects: A User-Friendly Guide for MSP State Coordinators. Inquiry, 42(4): 560-571. Washington, DC: U.S. Department of Education, Institute of Binford, M., Lee, T. and Townsend, R. 2004. “Sampling Education Sciences. http://www.ed.gov/programs/mathsci Design for an Integrated Socioeconomic and Ecological /resources.html. Survey by Using Satellite Remote Sensing and Ordination.” Baron, J. and Grigorian, K. 2005. How to Conduct Rigorous Proceedings of the National Academy of Sciences, 101(31): Evaluations of Mathematics and Science Partnerships (MSP) 11517-11522.

38 Bingenheimer, J. B. and S. W. Raudenbush. 2004. Brownstein, H.H. 2005. “Drug Users as Violent “Epidemiology and Biostatistics - Statistical and Offenders.” In J. Walker and R. Bohm (eds), Demystifying Substantive Inferences in Public Health: Issues in the Crime and Criminal Justice. Los Angeles: Roxbury Publishers. Application of Multilevel Models.” Annual Review of Public Brownstein, H.H. 2004. “Failed Drug Market Transactions Health, 25: 53-78. among Arrestees,” presented at the annual meeting of the Black, D., Daniel, K. and Smith, J. 2005. “College Quality Academy of Criminal Justice Sciences, Las Vegas, NV. March. and the Wages in the United States.” German Economic Brownstein, H.H. 2004. “Operationalizing Drug Market Review, 6(3): 415-43. Stability with Arrestee Data: Why Does it Matter?” present- Black, D., Haviland, A., Sanders, S. and Taylor, L. 2006. ed at the National Institute on Drug Abuse Planning “Why Do Minority Men Earn Less? A Study of Wage Meeting, Drug Abuse: Workshop on Behavioral and Economic Differentials among the Highly Educated.” Review of Research. Bethesda, MD. October. Economics and Statistics, 88(2). Brownstein, H.H., Zahn, M. and Jackson, S. 2004. Black, D., McKinnish, T. and S. Sanders. 2005. “The “Introduction: Toward a Theory of Violence.” In M. A. Economic Impact of the Coal Boom and Bust.” Economic Zahn, H. H. Brownstein and S. L. Jackson (eds), Violence: Journal, 115(502): 444-71. From Theory to Research. Newark, NJ: LexisNexis/Anderson. Black, D., McKinnish, T. and Sanders, S. 2005. “Tight Labor Bullivant, S., Sellergren, S., Stern, K., Spencer, N., Jacob, S., Markets and the Demand for Education: Evidence from the Mennella, J. and McClintock, M. 2004. “Women’s Sexual Coal Boom and Bust.” Industrial and Labor Relations Review, Experience During the Menstrual Cycle: Identification of 59(1): 3-16. the Sexual Phase by Noninvasive Measurement of Bock, R.D. and Zimowski, M.F. 2004. 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Electrophysiological Markers.” Biological Psychology, 67(1- Methodology Report Addendum: Round Three Data Collection, 2): 235-243. National Longitudinal Evaluation of Comprehensive School Cacioppo, J. and Berntson, G. (eds). 2004. Essays in Social Reform. Report for the American Institutes for Neuroscience. Cambridge, MA: MIT Press. Research. Chicago, IL: NORC. Cacioppo, J. and Berntson, G. 2004. “Social Neuroscience.” Brown, S. and Halverson, M. 2004. “Strategies for Gaining In M. Gazzaniga (ed), The Cognitive Neurosciences, 3rd edi- Cooperation: School Based Studies,” presented at the tion. Cambridge, MA: MIT Press. International Field Directors and Technologies Conference, Cacioppo, J. and Berntson, G. (eds). 2004. Social Scottsdale, AZ. May. Neuroscience: Key Readings. New York: Ohio State University Browning, C.R. and Cagney, K.A. 2006 (forthcoming). Psychology Press. “Neighborhoods and Health.” In G. Ritzer (ed), Cacioppo, J., Larsen, J., Smith, N. and Berntson, G. 2004. 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39 The Sage Handbook of Methods in Social Psychology (pp. 383- Healthcare Research and Quality’s Primary Care Practice- 404). Thousand Oaks, CA: Sage Publications. Based Research Network Conference, Washington, DC. July. Cacioppo, J. and Norris, C. 2004. “Social Neuroscience.” In Chesire, J. and Bartolone, J. 2005. “The Survey W. E. Craighead and C. Nemeroff (eds), Concise Corsini Organization-Respondent Relationship: A Taxonomy,” pre- Encyclopedia of Psychology and Behavioral Science (pp. 917- sented at the American Association for Public Opinion 918). New York: Wiley. Research Annual Conference, Miami Beach, FL. May. Cacioppo, J., Rickett, T. and Lorig, T. 2004. “Social Chin, M.H., Cook, S. and Drum, M.L. 2004. “Improving Psychophysiology.” In W. E. Craighead and C. Nemeroff Diabetes Care in Midwest Community Health Centers with (eds), Concise Corsini Encyclopedia of Psychology and the Health Disparities Collaborative.” Diabetes Care, 27(1): 2-8. Behavioral Science (pp. 918-919). New York: Wiley. Chin, M.H., Kirchhoff, A.C. and Graber, J.E. 2005. Cacioppo, J., Semin, G. and Berntson, G. 2004. “Realism, “Sustainability of the Health Disparities Collaborative: Instrumentalism, and Scientific Symbiosis: Psychological Incentives, Assistance and Barriers.” Academy Health Theory as a Search for Truth and the Discovery of Research Meeting. Boston. June. Solutions.” American Psychologist, 59(4): 214-223. Clark, S.D. 2004. “Early Marriage and HIV Risks in Sub- Cacioppo, J.T., Visser, P.S. and Pickett C.L. 2005. Social Saharan Africa.” Studies in Family Planning, 35(3): 149-160. Neuroscience: People Thinking about Thinking People. Clements, D.H., Sarama, J. and McDonald, S.-K. 2006 Cambridge: MIT Press. (forthcoming). “Interagency Education Research Cagney, K.A. and Agree, E.M. 2005. “Racial Differences in Initiative.” In R. S. New and M. Cochran (eds), Early Formal Long-Term Care: Does the Timing of Parenthood Play Childhood Education: An International Encyclopedia. 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Cagney, K.A., Browning, C.R. and Wen, M. 2005. “Racial “Biodemography of Aging and Age-specific Mortality in Disparities in Self-Rated Health at Older Ages: What Drosophila Melanogaster.” In E. J. Masoro and S. N. Austad Difference Does the Neighborhood Make?” Journal of (eds), Handbook of the Biology of Aging, 6th edition (pp. 243- Gerontology: Social Sciences, 60(4): S181-190. 266). New York: Academic Press, Elsevier. Carr, C., English, N. and Haggerty, C. 2005. “Looking at Davis, J.A., Smith, T.W. and Marsden, P.V. 2005. General Race and Sex of Respondent and Interviewer in Low-Income Social Surveys, 1972-2004: Cumulative Codebook. Chicago: Communities,” presented at the International Field Directors NORC. and Technologies Conference, Miami Beach, FL. May. Davis, S. J., Murphy, K.M. and Topel, R.H. 2004. “Entry, Carr, C., Haggerty, C., Sokolowski, J. and English, N. 2005. Pricing, and Product Design in an Initially Monopolized “Looking at Item Non-response in Vietnamese, Spanish, Market.” Journal of Political Economy, 112(1): S188-225. and English Interviews.” Survey Research, Spring. DeBello, A. and Graber, J. 2004. “Conducting Telephone Carr, J., Zhang Z., Caldwell, A. and Loose, P. 2004. “Age, Survey Research in Urban, Minority Communities: Gender, Race, and Experience: How Interviewer Strategies for Successfully Contacting Households for Characteristics Relate to Participation in Survey Research,” REACH 2010,” presented at the City Futures Conference, presented at the American Society of Criminology Annual Chicago, IL. July 8-10. Meeting, Nashville, TN. November. DeBello, A. and Howes, C. 2005. “Who’s Smarter, Carr, J., Zhang, Z. and Loose, P. 2005. “Gender, Race and Interviewers or Computers? A Comparison of Interviewer- Experience: Effect of Interviewers’ Characteristics on Entered and System-Applied Dispositions on a Large RDD Response Rates and Techniques for Improving Interviewer Study,” presented at the International Field Directors and Performance,” presented at the International Field Directors Technologies Conference, Miami Beach, FL. May. and Technologies Conference, Miami Beach, FL. May. DeBello, A., Morrison, H. and Howes, C. 2005. “Slowing Cavigelli, S.A., Monfort, S. L., Whitney, T. K., Mechref, Y. S., the Decline in Response Rates in Screening-Intensive Novotny, M. and McClintock, M.K. 2005. “Frequent Serial Surveys,” presented at the American Public Health Fecal Corticoid Measures from Rats Reflect Circadian and Association Conference, Philadelphia, PA. Ovarian Corticosterone Rhythms.” Journal of Endocrinology, Deleire, T. and Manning, W. 2004. “Labor Market Costs of 184(1): 153-163. Illness: Prevalence Matters.” Health Economics, 13(3): 239-250. Chapline, J. 2005. “Research Methods: Study Design Doepke, M. and Townsend, R.M. 2006. “Dynamic Considerations for PBRNs,” presented at the Agency for Mechanism Design with Hidden Income and Hidden Actions.” Journal of Economic Theory, 126(1): 235-285.

40 Dugoni, B.L. 2006. “Changes in Perceived Risk among presented at American Association for Public Opinion Workers and Small Business Owners,” presented at the Research Annual Conference, Phoenix, AZ. May. Annual Meeting of the Midwestern Psychological English, N. and Pedlow, S. 2005. “Using GIS to Improve Association. Chicago, IL. May. Field Interviewing Efficiency: Enhanced Interview Selection Duncan, G., Kalil, A., Mayer, S., Tepper, R. and Payne, M. and Sample Allocation,” presented at the Joint Statistical 2004. “The Apple Does Not Fall Far from the Tree.” In S. Meetings, American Statistical Association. Minneapolis, Bowles, H. Gintis, and M. Osborne (eds), Unequal Chances: MN. August. Family Background and Economic Success. New York: Russell Ernst, M. and Pergamit, M. 2005. “Data Quality and the Sage Foundation. 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41 Gallagher, T.H. and Levinson, W. 2005. “Disclosing Graber, J., Dew, D., Goble, L., Liu, K., Parsons, A. and Yager, Harmful Medical Errors to Patients: A Time for Professional N. 2004. “Sponsorship and Selling: Telephone Interview Action.” Archives Internal Medicine, 165(16): 1819-1825. Greetings and Respondent Cooperation at First Contact,” Gallagher, T.H. and Levinson, W. 2004. “A Prescription for presented at the American Association for Public Opinion Protecting the Doctor-Patient Relationship.” American Research Annual Conference, Phoenix, AZ. May. Journal of Managed Care, 10(2): 61-68. Graber, J. and Kirchhoff, A. 2005. “Designing Self- Gavrilov, L.A. and Gavrilova, N.S. 2006. “Reliability Administered Questionnaires for Healthcare Providers: Theory of Aging and Longevity.” In E. J. Masoro and S. N. 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Gavrilov, L.A. and Gavrilova, N.S. 2004. “Part XI - Exceptional Longevity - The Reliability-Engineering Grigorian, K., Sederstrom, S. and Hoffer, T. 2004. “Web of Approach to the Problem of Biological Aging.” Annals of the Intrigue? Evaluating Effects on Response Rates between Web New York Academy of Sciences, 1019: 509-512. Survey, CATI and Paper SAQ Options in a National Panel Survey,” presented at the American Association for Public Gavrilov, L.A. and Gavrilova, N.S. 2004. “Why We Fall Opinion Research Annual Conference, Phoenix, AZ. May. 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46 Conscious Perceptions and Biological Effects.” Chemical Mueller, C. 2004. “Attention from the Top? Roles of State Senses, 30(suppl. 1): i135-i137. Offices of Rural Health in Preparing for Bioterrorism and McClintock, M.K., Conzen, S.D., Gehlert, S., Masi, C.M. and Other Health System Emergencies,” presented at the annu- Olopade, F. 2005. “Mammary Cancer and Social al meeting, National Rural Health Association, San Diego. Interactions: Identifying Multiple Environments that May. Regulate Gene Expression throughout the Life Span.” Mueller, C. 2004. Estimates of the Impact of Medicare’s Journals of Gerontology Series B, 60B (special issue 1): 32-41. National Coverage Decisions on Ocular Photodynamic Therapy McDonald, S.-K., Keesler, V., Kauffman, N. and Schneider, for the Treatment of Age-Related Macular Degeneration on B. 2006 (forthcoming). “Scaling-up Exemplary Physicians Who Treat Medicare Patients. 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Smith, T.W. 2005. “AAPOR’s Meeting Place in 2005.” Schur, C., Doty, M. and Berk, M. 2004. Lack of Prescription AAPORNEWS (fall), 1, 5. Drug Coverage for Nonelderly Adults: A Problem of Smith, T.W. 2005. “AAPOR Meets in Miami Beach,” Underinsurance. Issue Brief, Commonwealth Fund. WAPORNEWS (second quarter), 7-8. February. Smith, T.W. 2005. “About the General Social Survey.” In Schur, C., Feldman, J., Kintala, S. and Berk, M. 2004. American Attitudes: What Americans Think about the Issues California’s Uninsured and Medi-Cal Populations: A Policy that Shape Their Lives, 4th edition. Ithaca, NY: New Strategist Guide to the Estimates. California HealthCare Foundation. Publications, Inc. January. Smith, T.W. 2005. Age Differences in Social, Civic, and Media Schur, C., Feldman, J. and Zhao, L. 2004. “The Purchase of Variables, 1974-2004. Report for CIRCLE. September. Health Insurance by California’s Non-Poor Uninsured: Smith, T. W. 2005. Altruism and Empathy in America: Trends How Can It Be Increased?” NORC Policy Analysis Brief. C and Correlates. Report for the Institute for Unlimited Love, Series, no. 1. May. November. Also GSS Report no. 38. Chicago: NORC.

51 Smith, T.W. 2005. Discrepancies in Gender Codes. GSS Smith, T.W. 2005. “Trendlets: National Spiritual Methodological Report no. 102. Chicago: NORC. Transformation Study [and] National Pride: Over Time and Smith, T.W. 2005. Estimating the Status of Cases with Across Countries.” GSSNews, 19: 3-4. Unknown Eligibility in Telephone Surveys. Chicago: NORC. Smith, T. W. 2005. Troubles in America: A Study of Negative November. Life Events Across Time and Sub-Groups. Report for the Smith, T.W. 2005. An Experimental Comparison of Methods of Russell Sage Foundation. September. Measuring Ethnicity. GSS Methodological Report no. 104. Smith, T.W. 2005. “Turning Points: Spiritual Transformations Chicago: NORC. Around the World.” Public Opinion Pros at www.public Smith, T.W. 2005. “Generation Gaps in Attitudes and opinionpros.com. January. Values from the 1970s to the 1990s.” In R. A. Settersten, F. F. Smith, T. W. 2004. An Analysis of GSS Research, 1972-2003. Furstenberg, Jr. and R. G. Rumbaut (eds), On the Frontier of GSS Project Report no. 26. Chicago: NORC. Adulthood: Theory, Research, and Public Policy. Chicago: Smith, T.W. 2004. “Cross-National Survey Research: The University of Chicago Press. Challenge and the Promise” ICPSR Bulletin, 24(spring): 3-12. Smith, T.W. 2005. “The General Social Survey.” In S. J. Best Smith, T.W. 2004. “Coming of Age in 21st Century and B. Radcliff (eds), Polling America: An Encyclopedia of America: Public Attitudes towards the Importance and Public Opinion. Westport, CT: Greenwood. Timing of Transitions to Adulthood.” Ageing International, Smith, T.W. 2005. The Holocaust and Its Implications: A Seven 29: 136-148. Nation Comparative Study. New York: American Jewish Smith, T.W. 2004. Comparing the Knowledge Networks Web- Committee. Enabled Panel and the In-Person 2002 General Social Survey: Smith, T.W. 2005. The Impact of Alternative Response Scales on Experiments with Mode, Format, and Question Wording. GSS Measuring Self-ratings of Health. GSS Methodological Report Methodological Report no. 99. Chicago: NORC. no. 103. Chicago: NORC. Smith, T.W. 2004. “Freedom to Conduct Public Opinion Smith, T.W. 2005. Intentional Undervotes in Presidential Polls Around the World.” International Journal of Public Elections, 1972-2000. GSS Topical Report no. 39. Chicago: Opinion Research, 16(summer): 215-223. NORC. Smith, T.W. 2004. Standard Definitions: Final Dispositions of Smith, T.W. 2005. Jewish Distinctiveness in America: A Case Codes and Outcome Rates for Survey, 3rd edition. Lenexa, Statistical Portrait. New York: American Jewish Committee. KS: American Association for Public Opinion Research. Smith, T.W. 2005. “The Laws of Studying Societal Change.” Smith, T.W. and Dennis, J.M. 2005. “Comparing the Survey Research, 36(2): 1-5. Knowledge Networks Web-Enabled Panel and the In- Smith, T.W. 2005. “The Midwest and the Rise of Survey Person 2002 General Social Survey: Experiments with Research: The National Opinion Research Center, Mode, Format, and Question Wordings.” Public Opinion University of Chicago, and the Institute for Social Research, Pros at www.publicopinionpros.com. December 1. University of Michigan,” in A. R. L. Cayton, R. Sisson and Smith, T.W. and Kim, S. 2006 (forthcoming). “National C. Zacher (eds), Encyclopedia of the Midwest. Bloomington: Pride in Comparative Perspective: 1995/96 and 2003/04.” Indiana University Press. International Journal of Public Opinion Research, 18(1): 127-136. Smith, T.W. 2005. “Proceedings of the 60th Annual Smith, T.W. and Kim, S. 2005. “The Vanishing Protestant Conference of the American Association for Public Opinion Majority.” Journal for the Scientific Study of Religion, 44: 211-224. Research: Conference Report.” Public Opinion Quarterly, Smith, T.W., Kim, J., Koch, A. and Park, A. Forthcoming. 69(3): 484-486. “Social-Science Research and the General Social Surveys.” Smith, T. W. 2005. “Public Opinion on Guns and Gun Comparative Sociology. Control.” In S. J. Best and B. Radcliff (eds), Polling America: Smith, T.W., Mohler, P.P., Harkness, J. and Onodera, N. An Encyclopedia of Public Opinion. Westport, CT: 2005. “Methods for Assessing and Calibrating Response Greenwood. Scales Across Countries and Languages.” Comparative Smith, T.W. 2005. A Report on the 2005 ISSP Non-Response Sociology, 4(3): 365-415. Survey. GSS Cross-national Report no. 24. Chicago: NORC. Sokolowski, J., Bonner, M. and Goble, L. 2005. “Strategies Smith, T.W. 2005. A Revisit to “The Vanishing Protestant for Identifying Case Falsifiers in Field Surveys,” presented Majority and Expanded Religious Probes on the 2004 General at the International Field Directors and Technologies Social Survey.” GSS Methodological Report no. 105. Conference, Miami Beach, FL. May. Chicago: NORC. Sokolowski, J., Carr, C., Eckman, S., Haggerty, C. and Sagar, Smith, T.W. 2005. Spiritual and Religious Transformations in A. 2004. “Respondent Incentives: Do They Affect Your America: The National Spiritual Transformation Study. GSS Data? Data Comparability in an RDD Survey,” presented at Topical Report no. 37. Chicago: NORC. the American Association for Public Opinion Research Smith, T.W. 2005. “Total Survey Error,” in K. Kempf- Annual Conference, Phoenix, AZ. May. Leonard (ed), Encyclopedia of Social Measurement. New York, NY: Academic Press.

52 Spencer, N.A., McClintock, M.K., Sellergren, S.A., Bullivant, (eds), The Sexual Organization of the City (pp. 39-68). S. Jacob, S. and Mennella, J.A. 2004. “Social Chemosignals Chicago: University of Chicago Press. from Breastfeeding Women Increase Sexual Motivation.” Volberg, R.A. 2005. “Critical Issues in the Etiology of Hormones and Behavior, 46(3): 362. Problem Gambling,” presented at the 19th National Spiegel, K., Leproult, R. L’Hermite-Baleriaux, M., Conference on Problem Gambling Prevention, Treatment Copinschi, G., Penev, P. D. and Van Cauter, E. 2004. and Research, New Orleans, LA. June. “Leptin Levels Are Dependent on Sleep Duration: Volberg, R.A. 2005. Minimizing Gambling Problems in Relationships with Sympathovagal Balance, Carbohydrate Arizona. Report to the Office of Problem Gambling, Arizona Regulation, Cortisol, and Thyrotropin.” Journal of Clinical Department of Gaming. Endocrinology and Metabolism, 89(11): 5762-5771. Volberg, R.A. 2005. 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