HCG-Annual-Report.Pdf
Total Page:16
File Type:pdf, Size:1020Kb
HealthCare Global Enterprises Limited Annual Report 2018-19 About the Report The Annual Report provides a holisitic overview of HCG’s philosophy and approach to creating true value over long-term for its stakeholders, patients, employees, investors and society at large. This report marks a new milestone in HCG’s corporate reporting. It is our first Integrated Annual Report adopting the structure as described in the Integrated Reporting framework<IR> as defined by the International Integrated Reporting Council (IIRC). With this report, we have embarked on a journey of sharing our value-creation philosophy. This report contains an overview of HCG and key developments in 2018-19, with respect to the strategy, value creation and our performance, plans and ambitions for the future, how we delivered on our strategy and how we engage with our stakeholders. Reporting Scope and Reporting Framework Period The report follows the International The Annual Report focuses <IR> Framework as developed by Intellectual Capital & information on business IIRC (www.integratedreporting.org) Manufactured Capital operations of HCG Enterprises and should be read in conjunction Ltd’s India operations only, aptly with the financial statements Business model, systems and disclosed through six capitals as included herein and the notes processes, brands, data and defined by International Integrated thereto. The financial and statutory our hospital infrastructure and Reporting Council (IIRC). All the six data presented is in accordance medical equipment capitals cover information on a with the requirements of the consolidated basis. The Annual Companies Act, 2013 (including Report considers the primary the rules made thereunder), reporting period as April 01, 2018 Indian Accounting Standards, Human Capital to March 31, 2019. However, some the Securities and Exchange sections of the report represent Board of India (Listing Obligations Our team of professionals including facts and figures of previous and Disclosure Requirements) clinical specialists, paramedical, years, of our multispeciality and Regulations, 2015 and the nursing, management and fertility operations, as well as our applicable laws. administrative staff associate companies including HCG Africa and Strand, to provide The report is divided into six capitals a comprehensive view to the with adoption of integrated readers – and especially anyone reporting framework as laid out Social and Relationship Capital whose success is dependent by the International Integrated on HCG, such as our patients, Reporting Council (IIRC), followed Strategic partnerships, joint- employees, investors and other by Board report and financial ventures, networks and social stakeholders. statements. contributions Financial Capital Capital available, deployed Natural Capital and returns generated by HCG Our responsibility towards Enterprises Ltd. preserving earth’s resources Assurance statements regarding Company’s or revise any forward-looking expected financial position and statement, whether as a result of To ensure the integrity of facts results of operations, business new information, future events, or and information, the Board of plans and prospects etc. and are otherwise. Directors and management have generally identified by forward- reviewed the Annual Report and looking words such as “believe,” Stakeholder Feedback have carried out the independent “plan,” “anticipate,” “continue,” assurance on sustainability “estimate,” “expect,” “may,” “will” We welcome and appreciate any disclosures presented in the report. or other similar words. Forward constructive input and feedback The statutory auditors, KPMG India looking statements are dependent from stakeholders with regard to Limited have provided assurance on assumptions or basis the content of this report. on the financial statements and underlying such statements. We the ‘Independent Auditor’s Report’ have chosen these assumptions Email: investors@ has been duly incorporated as a or basis in good faith, and we hcgoncology.com part of this report. believe that they are reasonable Mail: HealthCare Global in all material respects. However, Enterprises Ltd., #3 Tower we caution that actual results, Forward looking Wing, Unity Buildings Complex, performances or achievements statement Mission Road, Bangalore could differ materially from those 560027, India Some information in this report expressed or implied in such may contain forward-looking forward-looking statements. We Website: https://hcgel.com/ statements which include undertake no obligation to update Annual Report Contents 2018-19 Corporate Overview Statutory Reports HCG at a Glance 002 Board of Director’s Report 064 Business Review 010 Corporate 113 Chairman’s Message 012 Governance Report Financial Overview 014 Management Discussion 138 and Analysis Industry Trends 016 Our Strategy for Responsible Growth 018 The cover design highlights Our Value Creation Model 020 Financial Statements the magnitude of cancer, as a Stakeholder Engagement 024 major health problem affecting Standalone 166 the world, while HCG continues Profile of Board of Directors 026 Financial Statements relentlessly delivering hope to Medical Milestones 028 thousands of patients. Having Consolidated 253 set a strong footprint in India, Materiality Assessment 030 Financial Statements HCG’s quality of care, outcomes Financial Capital 032 delivered through efficiencies and Manufactured Capital 036 innovations are being recognised globally as well. This report marks Intellectual Capital 040 a new chapter in HCG’s care with Human Capital 046 facts and figures that illustrates Social & Relationship Capital 052 HCG’s promise of ‘adding life to years’. Natural Capital 062 Corporate Overview CO Statutory Reports SR Visit our website to view Financial Statements FS this report online www.hcgel.com HCG at a Glance As the reality of oncology incidence and prevalence, a formidable and growing threat to health and life, stand at one end of the spectrum, the innovations of science and technology in the hands of specialists stands at the other end to counter it. HCG was founded with the ethos to provide highest quality oncology outcomes through multi-disciplinary specialist teams and state- of-the-art infrastructure and technology, and a vision to bring this impact to millions, across metros and small towns in India, Africa and emerging markets, while ensuring an enterprise with robust financial stability and performance over the long-term. Underserved Oncology markets like Africa Technology and Data driven precision medicine platform like Strand Lifesciences Reproductive medicine opportunity through Milann Fertility business Anchored by this challenging and impactful agenda, in one of the most complicated disease and market landscapes, HCG stands empowered by a bold and inspiring advocacy from all its stakeholders, and has emerged as the author behind thousands of stories of hope, blossoming in spite of multiple adversities. Leveraging the capabilities of the various faculties that today form As a patient oriented and huge need (and opportunity) our core, we can inarguably compassionate healthcare to consistently deliver good establish our emergence provider, HCG has been a quality cancer treatment and as a strong, successful and pioneer in setting-up dedicated outcomes in a market with responsible entity to address cancer hospitals since 1989 abundance in diversity and, in the growing cancer burden and a torchbearer of hopes for effect, challenges. This is also within the society. thousands of cancer patients the vision, experience and track and their families since then. record with which, we have Our growth is a testament of the made strategic investments in: 002 HealthCare Global Enterprises Limited HCG at a Glance CO SR FS Vision Mission Adding life to years by To be an acclaimed healthcare redefining healthcare through institution in pursuit of medical global innovation excellence through value- based medicine Values Quality Integrity Collaboration Enabling patients to We are honest, forthright Limitless possibilities of achieve better lives and are responsible collaborative energy corporate citizens and teamwork Innovation Leadership Innovative ways We strive to be the to ensure better best at what we do, medical outcomes both as a company and as individuals Annual Report 2018-19 003 HCG at a Glance (continued) We are one of the largest private comprehensive cancer care providers in India, with a nation- wide network. Healthcare Global Enterprise Limited (HCG), is solely dedicated to addressing unmet patient needs by delivering highest quality of care and add life to years. Since our inception, our to high-end tests across oncology comprehensive cancer care and rare disease domains through One of the facilities are equipped to provide its network of laboratories. best-in-class treatment for all Leading kinds of cancers. Our care units Brands in IVF in India comprise of specialist oncologist teams, expert physicians and trained nurses that investigate, 1989 st diagnose, and provide treatments 1 private dedicated hospital One of the for all types of cancers using offering comprehensive oncology Leading evidence based protocols and services Precision Medicine global technologies. Our business platforms in India model is structured to provide specialty focused healthcare H million services under an institutional 9,787 brand, with presence in metros Operating Revenues for and Tier 2/3 towns of India. the financial year ended 31st March 2019 Over the