HOSPITALITY INDUSTRY SUPPLIERS & SERVICE PROVIDERS | HOTELIERS INVESTORS | DEVELOPERS

ISSUE NO: 002 | DECEMBER, 2015

HOSPITALITYConference ROUNDTABLE 2015 TANZANIA

www.hospitalityroundtabletz.com | www.hospitalityroundtabletz.com |

WELCOME TO 2015 HOSPITALITY ROUNDTABLE

Leading the world for over 30 years in hotel security hank you for joining us in Dar es Salaam for the 2nd annual Stay and technology solutions. Hospitality Roundtable Conference. When we launched Hospitality Roundtable in 2014, I could never have foreseen that we would Tbe back here again bringing together such an extensive and diverse community, with international and domestic stakeholders and the with the Hospitality Association Tanzania as our co-organizer, and with a new year of marvelous collaboration and success. leader I am truly humbled by the enthusiasm, expertise and energy displayed this year by HRT participants. Without them, there would be no event, as they are what makes HRT the truly unique conference that it is: a meeting place for so many owners, investors, managers, suppliers, business leaders, civil society representatives, government representatives and others who are working to improve the industry and support sustainable and profitable developments across the continent.

This year, our programme features over 30 international and domestic speakers, each of whom contributes his or her own individual perspective and experience, inspiring our discussions about how we can uplift the industry to enrich tomorrow.

We are honoured that the government of Tanzania has welcomed us back to this beautiful country for our 2nd annual event. We are especially grateful for the support of the Ministry of Natural Resources and Tourism Signature RFID by VingCard Infinity IIby Elsafe Minibar by PolarBar Essence by VingCard and the Ministry of Labour and Employment as well as to all the members of the Organizing Committee.

We are hugely appreciative of our sponsors and partners, whose continued support enables HRT to take place, providing an essential platform for For more than three decades VingCard Elsafe has been the leader in hotel security discussions about the most relevant and pressing issues facing hospitality solutions. Today, over 40,000 properties around the world trust us to provide the most and tourism in Sub-Saharan Africa today. advanced, secure and reliable solutions for electronic locking, energy management, in-room safes and minibars. With a customer service network that spans the globe, It is always a joy to see the familiar faces of those who we have worked we’re here to help… and here to stay. So stay with the leader – VingCard Elsafe. with before, and to welcome warmly all newcomers to our inspiring community. I would like to wish all HRT participants an exciting and engaging conference. Please quote the promotional code Dar/11/2014 when ordering for package offers.

Meelis Kuuskler CEO HD Partnership (HDP)

Afro Exports Ltd. [email protected] | www.vingcardelsafe.com Provider of: VingCard Locks and Systems | Elsafe Safes | Orion EMS | PolarBar Minibars HOSPITALITY ROUNDTABLE | 3

Stay with the leader_A5_Kenya.indd 1 03/11/2014 13:43:57 Hospitality as legendary Speakers and Panelist Sirili Akko Moustafa Khataw as our landscape. Chief Executive Officer, Managing Director, Warm hospitality. Friendly service. Fine cuisine. It’s easy to fall in love with Tanzania Association of Tour Skylink Tanzania Switzerland – before you even catch a glimpse of the Alps. For  ights to Operators (TATO) Switzerland, with short connections to other European destinations, contact your travel agent or visit swiss.com Ali Al Shehhi Jimmy Kibati General Manager Tanzania, Managing Director Tanzania, Etihad Airways Fastjet

Nicole Bamukunde Meelis Kuuskler Founding Director, Chief Executive Officer, Vatel Rwanda HD Partnership (HDP)

Stuart Cook Saahil Lalit Managing Director, Senior Manager Hotels (MENA YES! Hospitality Region), Colliers International

Eran Feinstein Andrew Linwood Managing Director, Head of Design, 3G Direct Pay Areen Hospitality

Martin R. Goldmann Mark Martinovic Chief Executive Office, Chief Executive Offier, Hotel ASPA by The Ambiente Group Partners Africa and Hotel Spec

Anitah S. Hakika Alexandre Masraff Co-Owner, Manging Director, ANZA Magazine InSCeHo

Juliet R. Kairuki Jean-Claude McMenamin Executive Director, General Manager, Tanzania Investment Centre (TIC) Pearlsun Hotels and Resorts

HOSPITALITY ROUNDTABLE | 5

050_300_WengenA340_150x210_DAR_Guide 1 03.04.14 09:07 | www.hospitalityroundtabletz.com | | www.hospitalityroundtabletz.com |

John Kelly Dr Adelhelm Meru Director, IPA Architects Permanent Secretary, Ministry of Natural Resources and Tourism

Joseph Musangi Omar S. Shaaban Business Development Manager, Chairman, Afro Exports Ltd. Zanzibar Association of Tourism Investors (ZATI)

Albert W. Okal Rishit Shah National Skills Development Partner, Coordinator, International Labour Pricewaterhouse Coopers (PwC) Organization (ILO)

Marc Oufi Eric Shitindi Managing Director, Permanent Secretary, Oufi Taylor Colombotti Ministry of Labour and Employment

Godfrey Simbeye Amit Patel www.sealy.co.za Executive Director, Director, HOSPITALITY DIVISION Tanzania Private Sector Foundation Tel: +27 11 309 4000 / 4023 / 4078 | Fax: +27 11 309 4074 Formula 1 Hospitality Group (TPSF) Email: [email protected]

Veer Patel Lathifa Sykes Director & CEO, Chief Executive Officer, Pearlsun Hotels & Resorts Hospitality Association Tanzania The secret of a memorable night’s sleep (HAT) Hypnos ‘secretly’ knows that it is a supremely comfortable bed that is at the heart of a truly Bruce Prins Jameel Verjee memorable night’s sleep. Hospitality Consultant, Chief Executive Officer, With a Royally approved reputation for creating Schubert Hospitality CityBlue Hotels the most comfortable beds in the world, Hypnos’ award winning beds and sofa beds can be found in the finest palaces, homes, hotels... Rocco Forte Marriott InterContinental Tony Reumerman Marek Zmyslowski Guoman Corinthia Millennium Campbell Group Training Manager, Co-Founder, Gray Crowne Plaza Holiday Inn Holiday Asilia Africa Jovago.com Inn Express Van der Valk Premier Inn

Lasse Ristolainen Richard Rugimbana Development Director Sub Executive Director, Saharan Africa, Tourism Confederation of Tanzania Hilton Worldwide

T: +254 790 20 29 92 | E: [email protected]

Hypnos is proud to be Carbon Neutral, complying with BS PAS 2060 Standard. www.hypnoscontractbeds.com 6 | HOSPITALITY ROUNDTABLE

2851 Hospitality Roundtable 2015 210x148 aw.indd 1 24/11/2015 10:37 | www.hospitalityroundtabletz.com | | www.hospitalityroundtabletz.com |

Hospitality Roundtable Timetable Hospitality Roundtable Timetable 7th December, 2015 8th December, 2015

08:30 - 09:30 Coffee Networking and Registration 08:30 - 09:30 Coffee Networking and Registration 09:30 - 09:45 Opening Remarks: Meelis Kuuskler, HD Partnership Session 4: PEOPLE, PERFORMANCE, & PROFITABILITY: The Business Case Behind Human Capital Session 1: STATE OF THE INDUSTRY AND CURRENT TRENDS Keynotes Keynotes 09:30 Eric F. Shitindi, Ministry of Labour & Employment 09:30 Adelhelm Meru, Ministry of Natural Resources & Tourism 09:45 Tony Reumerman, Asilia Africa 09:45 Marek Zmyslowski, Jovago Co-Founder Panel Moderator: Tony Reumerman, Asilia Africa Panel Moderator: Meelis Kuuskler, HD Partnership 10:00 - 11:30 Bruce Prins, Schubert Hospitality 10:00 - 11:30 Adelhelm Meru, Ministry of Natural Resources & Tourism Jean-Claude McMenamin, Pearlsun Hotels and Resorts Stuart Cook, YES! Hospitality Nicole Bamukunde, Vatel Rwanda Marek Zmyslowski, Jovago Co-Founder Eric F. Shitindi, Ministry of Labour & Employment Sirili Akko, Tanzania Association of Tour Operators Albert Okal, International Labour Organization Ahmed Ershood Ali Al Shehhi, Etihad Airways Session 5: HOTEL DEVELOPMENT FROM INVESTMENT TO OPERATIONS Session 2: STRUCTURING FOR GROWTH - Investment Incentives and Government Policies Keynotes Keynotes 11:30 Meelis Kuuskler, HD Partnership 11:30 Saahil Lalit, Colliers International 11:45 Mark Martinovic, Hotel Partners Africa 11:45 Juliet Kairuki, Tanzania Investment Centre Panel Moderator: Mark Martinovic, Hotel Partners Africa Panel Moderator: Stuart Cook, Yes! Hospitality 12:00 - 13:30 Mark Oufi, Oufi Taylor Colombotti 12:00 - 13:30 Godfrey Simbeye, Tanzania Private Sector Foundation Meelis Kuuskler, HD Partnership Rishit Shah, PricewaterhouseCoopers Veer Patel, Pearlsun Hotels and Resorts Jameel Verjee, City Blue Hotels Amit Patel, Formula 10 Hospitality Juliet Kairuki, Tanzania Investment Centre Lasse Ristolainen, Hilton International 13:30 - 14:30 Lunch 13:30 - 14:30 Lunch Session 3: STRUCTURING FOR GROWTH - Linkages for a Stronger Tourism & Hospitality Industry Session 6: DESIGN PANEL 14:45 - 15:00 Security Special: Alex Masraff, InSecHo Keynotes Keynotes 14:45 Andrew Linwood, Areen Hospitality 15:00 Omari Said Shaaban, Zanzibar Association of Tourism Investors Panel Moderator: Andrew Linwood, Areen Hospitality 15:15 Jimmy Kibati, Fastjet 15:00 - 16:30 Martin R. Goldman, The Ambiente Group Panel Moderator: Saahil Lalit, Colliers International Meelis Kuuskler, HD Partnership 15:30 - 17:00 Richard Rugimbana, Tanzania Confederation of Tourism Joe Musangi, Afro Exports Ltd. Jimmy Kibati, Fastjet John Kelly, IPA Architects Eran Feinstein, 3G Direct Pay Anita S. Hakika, ANZA Magazine Moustafa Khataw, Skylink Tanzania

8 | HOSPITALITY ROUNDTABLE HOSPITALITY ROUNDTABLE | 9 B:8.25” T:8” S:7.5”

WE MAKE IT THE HARD WAY.

B:8.25” THE EASY WAYT:8” WAS TAKEN. S:7.5”

OUR SIGNATURE FLAVOR IS THE RESULT OF SEVERAL LABOR-INTENSIVE PROCESSES, ONE OF WHICH IS CRUSHING OUR HAND-SELECTED AGAVE UNDER A 2,000-POUND VOLCANIC STONE WHEEL. | www.hospitalityroundtabletz.comSOME MAY CALL THIS EXCESSIVE. WE | CALL IT PATRÓN. | www.hospitalityroundtabletz.com |

IT DOESN’TWE HAVE MAKE TO MAKE IT SENSE TO BE PERFECT. THE HARD WAY. Supporters & Exhibitors 2015 THE EASY WAY

Afro Exports Ltd is the largest dedicated supplier of Electronic Locks, Safes and Minibars to the B:11.125” S:10.375” WAS TAKEN. T:10.875” hospitality industry in East and West Africa. We currently support over 50,000+ locks and safes in almost 400 hotel installations in 25 countries across the region.

OUR SIGNATURE FLAVOR IS THE RESULT OF SEVERAL LABOR-INTENSIVE PROCESSES, ONE OF WHICH IS CRUSHING OUR HAND-SELECTED AGAVE UNDER A 2,000-POUND VOLCANIC STONE WHEEL. +254 (0)736 997 700 [email protected] www.afroexports.com SOME MAY CALL THIS EXCESSIVE. WE CALL IT PATRÓN.

Areen Hospitality is a London based interior design practice specialising in commercial hospitality IT DOESN’T HAVE TO MAKE design. Since 2008, we have been delivering international hotel design to market throughout the world working alongside brands like Starwood, Fairmont and the InterContinental Group. SENSE TO BE PERFECT.

+44 (0)20 8748 8088 [email protected] www.areenhospitality.com

In the highlands of Kenya, we produce seventeen different varieties of cheese using milk from over 3,000 small hold farmers in the area as well as milk from our own small herd going along with B:11.125” S:10.375” T:10.875” a variety of goat and sheep’s milk cheeses. Brown’s natural cheeses are made using traditional methods and ingredients; no colorings, coatings, or additives are used.

+255 (0)767897222 [email protected] www.brownscheese.com

Since 1938, ege carpets has lived out the visionary and uncompromising philosophy of applying the newest and most advanced techniques to create the best-suited flooring solution for each individual client.

+971 (0)4 375 6490 [email protected] www.egecarpets.com The perfect way to enjoy Patrón is responsibly. Handcrafted and Imported exclusively from Mexico by The Patrón Spirits Company, Las Vegas, 40% NV. abv.

Etihad Airways carried 14.8 million passengers in 2014 alone. From its Abu Dhabi base, Etihad Airways flies to or has announced plans to serve 113 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas.

+255 (0)222 153 055 [email protected] www.etihad.ae

Hypnos beds are found in the finest palaces, homes and hotels around the world. A Royal Warrant from Her Majesty Queen Elizabeth reinforces Hypnos’ reputation for service excellence and best of British quality Job # PRN1-TEQ-15-00233_Patron_Core Version # 1 Document Name Untitled-16 Last Modified 7-1-2015 4:48 PM Linked Graphics Colors In-Use Job Description MASTER, HARD WAY Art Director patrick User Printer Output Date 1138035.PATRON_Family_2015_Bottle_Front_750ml_CMYK_28.r3.tif Cyan la-studio02 None 7-13-2015 2:51 PM Live 7.5” x 10.375” Mech Scale None Proj Mgr TBD CMYK 1097 ppi Magenta +254 (0)790 20 29 92 [email protected] www.hypnoscontractbeds.com PATRON_Bee_2015_simplyPerfect-URL.eps Yellow Mechanical Created By: josh Uploaded By: TBD Trim 8” x 10.875” Print Scale None Copywriter TBD Black Bleed 8.25” x 11.125” Stock None Proofreader kp InSCeHo is a certification programme set up early 2015 to assess the quality of hospitality’s security. Folded Size None Studio josh CD/ACD PROJECT MANAGER PROOFREADERThe perfect way to enjoy Patrón is responsibly. Handcrafted and Imported exclusively from Mexico by The Patrón Spirits Company, Las Vegas, 40% NV. abv. The company has been founded by senior security and hospitality experts showing years of duty in CONTENT Finishing None Africa and Middle East. Publications None ACCT SERVICE STUDIO 1 STUDIO 2 Special None 7-13-2015 2:51 PM Instructions BY SIGNING YOUR INITIALS ABOVE, YOU ARE STATING THAT +255 (0)764 064 715 [email protected] www.insceho.org Haile Selassie Road, Oyster Bay • 0766.455.MMI(664)YOU HAVE APPROVED THIS MECHANICAL. [email protected] 10 | HOSPITALITY ROUNDTABLE HOSPITALITY ROUNDTABLE | 11

Patron-tmmi-A4.indd 1 11/25/15 3:35 PM

Job # PRN1-TEQ-15-00233_Patron_Core Version # 1 Document Name Untitled-16 Last Modified 7-1-2015 4:48 PM Linked Graphics Colors In-Use Job Description MASTER, HARD WAY Art Director patrick User Printer Output Date 1138035.PATRON_Family_2015_Bottle_Front_750ml_CMYK_28.r3.tif Cyan la-studio02 None 7-13-2015 2:51 PM Live 7.5” x 10.375” Mech Scale None Proj Mgr TBD CMYK 1097 ppi Magenta PATRON_Bee_2015_simplyPerfect-URL.eps Yellow Mechanical Created By: josh Uploaded By: TBD Trim 8” x 10.875” Print Scale None Copywriter TBD Black Bleed 8.25” x 11.125” Stock None Proofreader kp Folded Size None Studio josh CD/ACD PROJECT MANAGER PROOFREADER CONTENT Finishing None Publications None ACCT SERVICE STUDIO 1 STUDIO 2 Special None 7-13-2015 2:51 PM Instructions BY SIGNING YOUR INITIALS ABOVE, YOU ARE STATING THAT YOU HAVE APPROVED THIS MECHANICAL. | www.hospitalityroundtabletz.com | | www.hospitalityroundtabletz.com |

Specializing in innovative furniture for hotels, F&B outlets, and more, Empress Furniture supplies HD Partnership (HDP), an international hospitality consultancy, works with our clients to drive tangible quality furniture to clients across Tanzania. With high quality and diverse products and exceptional results in the shaping, developing, financing, and operating of small and large hospitality and F&B service standards, we are proud to be partners in hospitality. projects.

+255 (0)222 127 770 / 2135352 [email protected] www.empressfurniture.com

A full service public relations agency, specialized in conceptualizing and executing brand +255 (0)756 782 133 [email protected] www.hdpartnership.com communication campaigns. Through targeted media relations and professional event management we work to bridge the gap between our clients and their target audience. Hotel Association Tanzania (HAT) represents over 200 accommodation facilities in Tanzania to voice concerns and to protect the hotel industry across a broad spectrum of tourism-related issues. +255 (0)674 403 935 [email protected]

+255 (0)788 558 444 [email protected] www.hat-tz.org MMI TANZANIA is Tanzania’s premier wine merchant and spirits specialist, serving both the Tanzania on-trade and general public alike. Combining local expertise with international drinks trade experience MMI is always on hand to assist with your retail and trade enquiries. 3G Direct Pay is your ultimate solution that provides the freedom to pay and be paid from anywhere, anytime. +255 (0)766 455 664 [email protected] www.mmitanzania.com

+254 (0)708 48 0275 [email protected] www.3gdirectpay.com Mühldorfer supplies down comforters and pillows for the top hotel industry worldwide. With approx. 50 employees, Mühldorfer manufactures and distributes for the prime markets in Europe, the Middle East, Russia, Asia and now also successfully in Africa. Source Supply is a procurement and logistics company to the hospitality industry. We work with suppliers in China, Turkey, Malaysia and Spain and are able to offer full design, supply and installation, managed by our Tanzanian office. +49 (0)8556 96 00 0 [email protected] www.muehldorfer.com

Fastjet Tanzania, the low-cost airline launched in November 2012, offers international quality flight +254 (0)707 699 032 [email protected] www.source-supply.com services at affordable prices. Implementing the low-cost model, its long-term strategy is to become pan-Africa’s first low-cost airline. Hotel Partners Africa (HPA) comprises the most experienced and respected hotel consultants working on the continent. HPA looks after all hospitality real estate needs, from initial appraisal, to sourcing funding, development management and design reviews, valuations and finally selling the +255 (0)784 108 900 [email protected] www.fastjet.com asset.

+234 (0)1 295 6217 [email protected] www.hotelpartnersafrica.com Most beds look good when they’re new, yet few are engineered to survive the hotel industry’s tough demands. If your business success rests on your sleep systems, it’s time you talked to Sealy. Jovago.com, Africa’s No.1 booking portal, with over 25,000 local hotel listings across Africa and over 200,000 around the world, facilitates the booking process to provide the best hotel booking +27(011)-309 4078/4197/4023 [email protected] www.sealy.co.za experience with fast, transparent and easy-to-use services. +255 (0)677 002 424 [email protected] www.jovago.com Running for about 5 years now, Sameer Kermalli has been in the photography field and taking a myriad of pictures for several companies, individuals and events Conveniently located in the bustling commercial capital of Tanzania, Southern Sun Dar es Salaam offers exceptional hospitality in an exotically elegant neighborhood. +255 (0)787 212 256 [email protected]

Universal Industries supplies equipment mainly to the food retail, wholesale, hospitality, manufacturing +255 (0)22 213 7575 [email protected] www.tsogosunhotels.com and related industries, i.e. supermarkets, bakeries, fast food outlets, restaurants, hotels, bottlers and brewers, refrigeration and catering contractors. The group has eight companies and employs 1400 SWAHILI COAST FOODIE is an exciting Tanzanian blog bringing together consumers, hospitality people. professionals and the finest food and drink producers. Authoritative and local knowledge combined with genuine passion offer inspiring recipes, guides and advice on food and drink in Tanzania. +27 (0)10 020 2110 [email protected] www.universalindustries.co.za

Utengule Coffee Estate produces fine Arabica coffee in Tanzania’s Southern Highlands supplying www.swahilicoastfoodie.com prime quality roast coffee to the hotel industry, retailers, green coffee to overseas as well as coffee machinery supply and Barista Training. As the airline of Switzerland, SWISS is committed to delivering the highest product and service quality. With its brand new Airbus A330-300, SWISS connects Dar es Salaam five times a week to Zurich and its 104 destinations in 49 countries. +255 (0)754 948 781 [email protected] www.riftvalley-zanzibar.com

+255 (0)22 551 00 20 [email protected] www.swiss.com/tz/en

12 | HOSPITALITY ROUNDTABLE HOSPITALITY ROUNDTABLE | 13 | www.hospitalityroundtabletz.com |

Tanzania Association of Tour Operators (TATO) represents Tanzania’s licensed tour operators, carrying out advocacy to coordinate public and private sector partnership, to undertake research and to disseminate information to its members and relevant institutions.

+255 (0)27 250 4188 [email protected] www.tatotz.org

Skylink Travel & Tours Limited is an IATA Accredited Travel Management Company, incorporated in July, 1991 and has established itself as one of the most dependable travel management companies in the region.

+ 255 (0) 22 2115381 [email protected] www.skylinktanzania.com

One of the oldest manufacturers in the world, Villeroy & Boch has a right and inspiring history spanning over 260 years and has been setting the pace in its industry for over quarter of a millenium.

+44 (0)20 8875 6050 [email protected] www.villeroy-boch.com

The Zanzibar Association of Tourism Investors (ZATI) advocates for a sustainable and responsible tourism industry – and is in its 12th successful year as the voice of the tourism private sector.

+255 (0) 772 823234 [email protected] www.zati.org +254 708 480275 [email protected] www.3gdirectpay.com eHotelier is the global portal for hospitality professionals, providing professional development, career opportunities and the latest hospitality industry insights and news.

[email protected] www.ehotelier.net

Julius Nyerere International Convention Centre (JNICC) is an ultra-modern Convention Centre located in Dar es Salaam city, Tanzania. JNICC is a branch of veteran Arusha International Conference Centre of Tanzania. +255 (0)222 922 101-3 [email protected] www.aicc.co.tz ARTIS AKO GROUP LTD, wholly owned by Tanzanian businessmen, has vast experience in catering and THE ACCOMPLISHMENT facility management for corporate and remote sites. It is the most successful Catering and Facility Management Company in East Africa, providing more than 75,000 meals per day. OF FINE FORMS.

+255 (0)22 240 0646 [email protected] www.akogroup.co.tz A new, fi ligree lightness, pronounced in four clear, geometric forms, characterises an exceptional premium edition of surface-mounted washbasins for the most exclusive bathrooms: Artis.

Its sublimely fi ne contours, extremely thin walls and precise edges fulfil the desire for more minimalist bathroom designs – and are an exciting way of showing the innovative design opportunities off ered by the new

TitanCeram material from Villeroy&Boch.

PRO.VILLEROY-BOCH.COM/ARTIS

14 | HOSPITALITY ROUNDTABLE Tanzania’s Caterer of Choice

Forecasts Suggest Unprecedented Growth of the Tourism and Hospitality Industry Across Sub-Saharan Africa.

ourism, as one of the fastest- growing and most dynamic sectors, has tremendous potential to boost inclusive economic growth Tacross the continent and reduce poverty, representing two major priority areas for African governments continent-wide. The World Tourism Organization (UNWTO) Hospitality is Our projects Africa’s international tourist arrivals will rise to 134 million in 2030 – that is an Middle Name increase of 106% from the 2013 level of 65 million arrivals.

One reason for this rise is an influx of new visitors from emerging economies in Asia, Central and Eastern Europe, all seeking to experience the cultural heritage, extraordinary wildlife, and dramatic landscapes unique to our beautiful region. Plot No.: 29363 Urafiki Area, P.O Box 63314, Dar es Salaam, Tanzania Mob: +255 (0) 757 827 181 ׀ Fax: +255 (0) 736 618 174 ׀ Tel: +255 22 240 0646 Web: www.sfgroup.co.tz ׀ E-mail: [email protected] The World’s Leading Airline connects you to over 100 destinations FINEST BEDDING MADE IN GERMANY

Starting 1 December fly daily from Dar es Salaam to Abu Dhabi / Dubai and to over 100 destinations worldwide Mühldorfer est. 1920, Germany, is market leader in manufactoring including India and China. Enjoy a choice of three main courses, finest duvets and pillows for the top class hotels worldwide. including Asian-inspired dishes in Economy Class and hundreds of hours of inflight entertainment across all cabins. Mühldorfer is official listed supplier of e.g. Burj Al Arab Dubai, Jumeirah, Dorchester Collection, InterContinental Hotel Group, Kempinski, Fairmont Raffles, Rezidor, Dormero Hotels, Derag Hotel BOOK NOW! and Living, Mövenpick, Emaar, Hyatt, Peninsula, Pentahotels, Steigenberger, Isrotel, Mandarin 022 215 3055 Visit an Etihad shops or your travel agent Oriental, Grand City Hotel Group, AIDA/AROSA ...

Mühldorfer GmbH & Co. KG, D-94145 Haidmühle, Tel. 0049 8556 96000, www.muehldorfer.com World’s Leading Airline at the World Travel Awards 2014.

151116_A4_hospitality_roundtable.indd 1 18.11.15 08:16 34471EYAF_TZA_Eth Aircft_Dar Es Sal_The Citizen_News_270x170w_Ins 12 Nov_En_R3.indd 1 13/11/15 4:11 pm Client: Etihad Descriptions: TZA_Eth Aircft_The Citizen_Ins 12 Nov_En Bleed: NA

Job Number: EYAF34471 Trim Size: (270h x 170w) mm, Press Colour Specifications: 4C

Initial / Name: Alex Type Area: NA Date In / Out & Rev No: 4 - 13 Nov 2015, R3

CMYK Suits: Devon HD Partnership

FROM CONCEPT TO OPERATIONS Hospitality Consultancy: Development, Management & Design

EXPERTS that add value

ADVICE that you can rely on

STRATEGIES that work

Market and Feasibility Study, Hotel Operation and Management, Finance and Investment Design and Project Management Acquisition and Assets Brand/Franchise/Owner Relations

www.hdpartnership.com [email protected] 20 | HOSPITALITY ROUNDTABLE Tel. +255 756 189 292