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Perth Theatre Trust 2000-2001

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Perth Theatre Trust 2000-2001 2000-2001 Annual Report C O N T E N T S 2000-2001 Letter of Transmission 1 Executive Summary 2 Mission Statement 2 Objectives 2 2000-2001 Highlights 3 Role of the Trust 4 Enabling Legislation 4 Chairman’s Report 6 Acting Chief Executive’s Report 8 Venue Management Overview Ogden IFC (Perth) Pty Ltd 10 Perth Concert Hall 12 His Majesty’s Theatre 16 Combined Venues Management: - Playhouse Theatre 19 - Subiaco Theatre Centre 22 Swan Bells 25 His Majesty’s Theatre Foundation 27 Museum of Performing Arts 28 Rechabites Hall 28 Performing Arts Workshop 30 Costume Hire Shop 30 Marketing and Programming Marketing 31 Audience Development 34 Youth Plan 38 Shows with Perth Theatre Trust Involvement 39 2000-2001 Business Development BOCS Ticketing and Marketing Services 40 Sale of BOCS Ticketing 41 Food and Beverage Services 41 Information Services 42 The Organisation Internal Structure 43 Human Resources 43 Enterprise Bargaining 44 Occupational Health and Safety (OHS) 44 Workers’ Compensation 44 Equal Employment Opportunity (EEO) 45 Women’s Plan 46 Disability Services Plan 46 Customer Service 46 Freedom of Information (FOI) Applications 46 Perth Theatre Trust Annual Report 2000-2001 I Trustee Meetings 47 Compliance Report 48 Public Sector Standards 49 Treasurer’s Instruction 903 50 Our People Board of Trustees 51 Consultants 53 Publications 53 Perth Theatre Trust Locations 54 Performance Indicators and Statistics Auditor General’s Opinion 56 Certificate of Performance Indicators 57 Ministry for Culture and the Arts Outcome 58 Statement for 2000-2001 Financial Statements Auditor General’s Opinion 63 Certificate of Financial Statements 64 Statements for 2000-2001 65 Abbreviations The following abbreviations appear throughout this report: CTC Competitive Tendering and Contracting GST Goods and Services Tax HMT His Majesty's Theatre MCA Ministry for Culture and the Arts OIFC (Perth) Ogden International Facilities Corporation (Perth) Pty Ltd PCH Perth Concert Hall QA Quality Assurance PLY Playhouse Theatre STC Subiaco Theatre Centre Trust or the Trust Perth Theatre Trust The/this year refers to the reporting period 2000-2001 financial year the government or government Western Australian Government the Minister or Minister Minister for Culture and the Arts WA Western Australia WAMA West Australian Municipal Association WAS West Australian Symphony Perth Theatre Trust Annual Report 2000-2001 II PERTH THEATRE TRUST ANNUAL REPORT 2000-2001 This report is submitted to the Honourable Sheila McHale MLA; Minister for Culture and the Arts, in accordance with Section 66 of the Financial Administration and Audit Act 1985. Two month’s extension of time was requested and granted on the basis that the Perth Theatre Trustees terms had expired and the re-appointment of the Board was not finalised before mid September 2001. Harry Morgan AM Chairman 24 October 2001 Perth Theatre Trust Annual Report 2000-2001 1 EXECUTIVE SUMMARY In 2000-2001, the Trust maintained a focus and commitment on the business activities associated with the role of the delivery of venue services in the performing arts. The primary undertaking for the Perth Theatre Trust in 2000 altered in the early part of 2001 with the government commitment to retain BOCS Ticketing and Marketing Services. In addition to the focus on BOCS Ticketing and venue management activities, the interim management of the Swan Bells Belltower was a key activity of the Trust. Ogden International Facilities Corporation (Perth) Pty Ltd were responsible for the management of the Trust venues under the terms of a management agreement implemented in March 1999, with operational requirements and specified service levels achieved, while operating in an increasingly competitive environment. The Trust’s aim continues to be to provide high quality venues and services for the presentation and enhancement of cultural life in Western Australia. The redefinition and future role of the Trust within the operational and strategic framework of the Ministry for Culture and the Arts was examined in the Culture and the Arts Portfolio Organisational Development Project Report: incorporating recommendations and directions set by the Machinery of Government Taskforce with the long-term role of the Perth Theatre Trust yet to be resolved. The organisational structure of the Trust, which was re-designed in 1999-2000, was maintained with an executive team managing operations and contracts. MISSION STATEMENT The Perth Theatre Trust’s mission is to maximise the effectiveness of the performing arts resources under its control to enhance the cultural and economic life of Western Australia. Objectives The objectives of the Perth Theatre Trust are: • To provide high quality venues and services to maximise the cultural and public use of the venues managed by the Trust. • To provide an efficient ticketing and information service to facilitate access to the Trust’s performing arts venues and targeted marketing information to performing arts companies. • To ensure efficiency and effectiveness of its management practices. Perth Theatre Trust Annual Report 2000-2001 2 2000 – 2001 HIGHLIGHTS Major Achievements For 2000-2001 • Redevelopment of His Majesty’s Theatre basement as ‘Downstairs at the Maj’ – a multi-function venue. • Museum of Performing Arts relocated to ‘Downstairs at the Maj’ with improved displays, interpretations and pubic access. • Lighting System upgrades at His Majesty’s Theatre, Perth Concert Hall, Playhouse Theatre and Subiaco Theatre Centre completed. • Majkidz program launched providing theatre experience and training for up to one hundred students per month. • Perth Concert Hall lift extended to basement car park improving access for people with disabilities. • Successful interim management of the Swan Bells Belltower. Other Achievements For 2000-2001 • His Majesty’s Theatre air-conditioning renewal was completed enabling enhanced airflow to individual parts of the building. • Playhouse Theatre air-conditioning renewal was completed enabling enhanced airflow to individual parts of the building. • Quality assurance certification achieved for OIFC head office and the four venues. • Website upgrading included Ipix tours (a 360 degree virtual tour of the venues). • Perth Theatre Company office space refurbished at Playhouse Theatre. • Food and beverage operations reverted into “in house” management. • WA Ballet office air-conditioning improvements carried out at His Majesty’s Theatre. • First stage of the audio upgrade commenced at Perth Concert Hall and His Majesty’s Theatre. • Studio at Subiaco Theatre Centre now fully air-conditioned. • Meeting room and office space constructed in the undercroft at Subiaco Theatre Centre. Perth Theatre Trust Annual Report 2000-2001 3 ROLE OF THE TRUST The Perth Theatre Trust is responsible for the operation of a number of performing arts venues in Perth in conjunction with the management of BOCS Ticketing and Marketing Services. The Trust also actively participates in presenting or co-production of events in its theatres and provides a range of theatre-related services to customers and hirers. The Trust operates as a Service Agency of the Ministry for Culture and the Arts with the majority of the corporate service requirements of the Trust being provided through the Ministry and formalised by way of Service Level Agreements. The four major performing arts venues - His Majesty’s Theatre, Perth Concert Hall, Playhouse Theatre and Subiaco Theatre Centre are managed by the external service provider, Ogden IFC (Perth) Pty Ltd operating as the agent of the Trust. The Trust’s role is one of managing the contract and monitoring performance in accordance with contract requirements, including the agreed service levels. This arrangement is consistent with the legislation governing the Trust’s operations. Throughout 2000-2001, the Trust co-presented a number of performing arts productions in its theatres. This role has continued under the contractual arrangement with Ogden IFC (Perth) Pty Ltd. The Trust’s management of BOCS Ticketing and Marketing Services continued. The commitment for the retention of BOCS resulted in the withdrawal of BOCS from sale by means of a public tender process. The Performing Arts Centre Society provides Day to day management and operational requirements of Rechabites Hall under a separate agreement, pending decisions on the future upgrade and development of the building as performing arts venue. The Trust directly manages the Costume Hire Shop located at Belmont, with major hires being to schools and performing arts productions. ENABLING LEGISLATION The Perth Theatre Trust was established and constituted under the Perth Theatre Trust Act 1979 to manage and operate theatres vested in or leased to or under its control. The Minister responsible is the Hon. Sheila McHale MLA Minister for Community Development, Women's Interests, Seniors and Youth; Disability Services; Culture and the Arts. Services; Culture and the Section 16 of the Act describes the functions of the Act as follows: a) encouraging, fostering and promoting the use of all theatres vested in or leased to the Trust or over which it has control (in this subsection called “Trust theatres”); b) without limiting the generality of paragraph (a), the care, control, management, maintenance, operation and improvement of Trust theatres and the doing of all Perth Theatre Trust Annual Report 2000-2001 4 things necessary for and incidental and ancillary to that care, control, management, maintenance, operation and improvement; c)
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