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Software and Digitalization Added Value by Software 22nd Edition 2 ADDED VALUE BY SOFTWARE ContentsContents 01 Editorial 14 Performance Range – Successfully mastering VDMA Software und Digitalization the digital breakthrough 14 Artificial Intelligence 02 Latest technologies for the 17 IoT-Platforms engineering sector 19 Agile Product Development 04 Human-Centered design as the key to successful digitalization 20 Application Development with real added value 21 Usability 05 Efficient support – 22 Software Development fast and across locations 28 Industrial Security 06 AI-Edge-Computing: PLC meets AI – in real-time 31 Virtual Reality / Augmented Reality 07 Digital sovereignty as a success factor 34 Customer Relationship Management 08 Home office security 37 Webshop / Digital Spare Parts Catalogue 09 Low Code Development: 40 Marketing Potential applications and limits 41 Enterprise Resource Planning 10 Individual software development: 43 Business Intelligence / Big Data Analytics B2B benefits from B2C experience 47 Manufacturing Execution System 11 The digitalization of technical documentation 50 Politics 12 Linking of WMS and MES creates 51 Blockchain prerequisite for a “Smart Factory” 52 Variant Management 13 Real-time localization as a door opener 54 Warehouse Logistics for the smart factory of tomorrow 57 Traceability 59 Technical Product Documentation 61 Document Management System 63 Product Lifecycle Management 67 Project Management 69 IT Solution Provider / Consulting Firms 72 Company Profiles 125 VDMA Software and Digitalization 128 Imprint sud.vdma.org EDITORIAL 1 Successfully mastering the digital breakthrough Digital solutions are becoming an increasingly In addition to digital platforms, artificial intelli- important competitive factor of the mechanical gence as an integral part of digital solutions and and plant engineering sector and at the same is a key enabler on the path to greater more cus- time a powerful customer loyalty tool. Likewise, tomer value. The future platform economy and the importance of digital solutions as a new the horizontal and vertical networking of compa- source of revenue continues to grow, albeit still at nies also require standards such as OPC UA. They a low level. With an expected IIoT market growth are critical to success and contribute to increasing in the annual double-digit annual growth rate, the speed of digitization. this will result in significant growth opportunity Michael Finkler for the entire industry. With more than 460 members, the VDMA Soft- ware and Digitization is the largest VDMA division The VDMA Software and Digitalization did inves- with more than 460 members and is the first tigate with McKinsey & Company the future topic point of contact for all VDMA member companies of “digital platforms and value-added services” on topics related to digitization and technologies and and published recommendations for action. and is happy to provide support in the transfer of For a successful digital transformation, it is nec- applications. essary to focus primarily on the benefits and added value for the customer and to think from This guide provides you with a detailed overview the customer’s point of view. of digitization solutions and the members of the VDMA Software and Digitization. This requires a change in thinking on the part of companies. At the same time, cooperation along the value chain and orchestrated by digital plat- forms and solutions. The customer benefit of digital value-added services are predominantly in the area of optimizing of the use of resources, higher Overall Equipment Effectiveness (OEE), improved services/aftersales performance, and more flexible plant utilization. Best regards Michael Finkler Chairman of the board VDMA Software and Digitalization Managing Director proALPHA Business Solutions 2 SOFTWARE AND DIGITALIZATION Latest technologies for the engineering sector Prof. Claus Oetter, Managing Director VDMA Software and Digitalization VDMA Software and Digitalization represents association’s experts. We give advice when successful software manufacturers and the selecting IT solutions, arrange contacts with providers or experienced users for bilateral shar development departments of renowned engi- - ing, offer support with a wealth of experience in neering firms on the market. Our association has change management and related processes or more than 460 members. VDMA Software and methods and provide individually compiled key Digitalization thus offers a wealth of know-how IT figures from our sector-related benchmarks that it puts to profitable use for all other VDMA and studies. member companies. We turn information into a production factor Digitalization today is relevant for all parts of a VDMA Software and Digitalization aims to bring company. We offer efficient support for all VDMA the engineering sector together with software members during the processes, with the right and digitalization. Various different topics fea- strategy, the best method or process design and tured in this directory are dealt with by VDMA suitable software tools. Use this directory to find Software and Digitalization. The association’s out about the range of topics covered by VDMA experts also support VDMA members with cur- Software and Digitalization. rent trend topics together with fundamental aspects of modern software technology. When Two years ago a podcast has been included in it comes to the digital transformation of pro- our portfolio. The podcast looks at various soft- cesses, products and organisations, VDMA ware and digitalization topics relevant to the Software and Digitalization supports all VDMA engineering sector. The topics highlight the members with a broad range of publications, chances and risks for engineering firms and indi- events, trade-fair activities, studies and working cate the challenges facing the sector. To this end, groups. During the Corona Pandemic, VDMA Soft- we talk with experts from VDMA member com- ware and Digitalization offers all events digitally. panies. They provide insights based on practical use cases with the new technologies, highlight- Pooling the engineering sector’s IT ing the opportunities open to providers and and software know-how users when it comes to implementing software We have been the centre of excellence for all IT technologies. and digitalization topics in VDMA. Our activities form a cross-association platform for sharing More information about VDMA Software information and experience in the whole indus- and Digitalization can be found on the web at try. Joint projects emerge in cooperation with sud.vdma.org and in our app. other organization units of the VDMA. We keep VDMA members supplied with the right information based on the concentrated know-how of more than 460 member compa- nies and the accumulated experience of the SOFTWARE AND DIGITALIZATION 3 Source: Shutterstock Your direct way to VDMA Software and Digitalization The industry podcast of the VDMA Windows Store Apple App Store Google Play Store 4 SOFTWARE AND DIGITALIZATION Human-Centered design as the key to successful digitalization with real added value Jan Groenefeld, Ergosign GmbH What design methods lend themselves to design- ing multi-faceted, interactive systems to be intui- tive and ergonomic for the user? What digital business models have the potential to create real added value for users? We have to find answers. Not in the future, but today. The way to transfor- mation must be prepared carefully from the very first steps. This is the only way we can secure our competitive edge in the race for hyper-automated production facilities with top-notch flexibility and data-based business models with monetizable added value. There’s no question: people are the key. My top 3 recommendations for successful digitalization: • 1. Cultivate a human-centered, goal-oriented Design workshop at Ergosign. Source: Ergosign GmbH and collaborative mindset to use modern tech- nologies with the best possible benefits for users. The momentum and development speed of new technologies come with challenges for us as digi- • 2. Open yourself up to modern toolkits and talization managers. Ever more complex systems design methods such as collaborative UX design and service design to make complex must be developed in shorter and shorter time- design decisions in a human-focused and frames. The term to channel the leap and bounds targeted way. of technological development and its influences on existing and future products as well as on • 3. Establish prototyping and the development business models is: digital transformation. of Minimum Viable Products to shape tangible visions that enable direct market feedback and manifest a company-wide mission. As part of this transformation, experts are talking Win over your staff and stakeholders and show about up to 75 billion smart IoT devices that will them how the responsible use of modern tech- shape our environment and potentially interact nology leads to the best possible user experience with us by 2025. Then we have a variety of wear- and guarantees your company’s competitiveness able technologies – known as wearable human as well as its future. With products and services bionics – that substantially expand humans’ cog- that support people in their work and enrich their nitive and physical abilities. lives with real added value. This means a fundamental change to the way we interact with technical systems. But which tech- nologies have the potential to support people and their work in the short and long term in a meaningful
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