Co-operative Case Studies Winter 2017/8

councils @coopcouncils @coopinnovation [email protected] The Co-operative Councils’ Innovation Network comprises 21 councils from across the UK who are committed to finding better ways of working for, and with, local people for the benefit of their local “ We want to reclaim the traditions of community community. action, community engagement and civic The Network is a non-party-political active hub for co-operative policy development, innovation and empowerment which can transform communities advocacy which is: and which will help us deliver radical and • Action-focused: a vehicle for helping councils translate co-operative policy and principles into practice. innovative programmes that are designed, led • Membership-based: funded by modest membership subscriptions from its member councils. and delivered in partnership with communities • Open to all UK councils: members share the belief that working co-operatively with communities holds the and therefore maximise the social dividend they key to tackling today’s challenges. bring. It has also always been the purpose of the • Part of the local government family: the network is a Special Interest Group registered with the Local Network to share our developing good practice Government Association where we work to promote innovation in local government. and to support one another in our co-operative aims and values.” The co-operative approach to public service Councillor Sharon Taylor OBE Chair of the Co-operative Councils’ Innovation Network Few councils take the brave decision to tackle increasing austerity and challenges on their own front door Leader of Stevenage Borough Council step by investing to save – investing in communities and the power of people. Co-operative Councils do just that and demonstrate this in their innovative approaches to service delivery. The co-operative business model allows people and communities to meet their needs and aspirations, offering a unique answer to contemporary problems. It is one of the most challenging periods in local government history. We develop policy informed by real experience and practice, drawing on, influencing and framing national and international policy and political debates about the future of public services, local democracy, and Public Sector funding continues to decline and councils are having to communities across the country. It has huge potential for sharing its approach elsewhere in the UK and look for innovative ways of providing services with reducing budgets. overseas. Our work recognises the need to define a new model for local government built on civic leadership, The Co-operative Councils’ Innovation Network (CCIN) was borne out with councils working in equal partnership with local people to shape and strengthen communities; replacing traditional models of top down governance and service delivery with local leadership, genuine co-operation, of this uncertainty – a direct public sector response to delivering services built on the founding traditions of the co-operative movement: collective action, co-operation, empowerment differently, using the co-operative values and principles of self-help, self- and enterprise. responsibility, democracy, equality, equity and solidarity.

These Case Studies demonstrate some of the many ways that Co-operative Councils are working with local people to build strong and resilient neighbourhoods. See more at www.councils.coop/case-studies . councils councils@coopcouncils@coopcouncils @coopinnovation @coopinnovation [email protected] [email protected] councils @coopcouncils @coopinnovation [email protected] ASSET TRANSFER ASSET TRANSFER

Beyond Asset Transfer Community Asset Transfer

Newcastle City Council has been supporting the All of this will enable Network Members to South Tyneside Council is the midst of a major This year has seen an acceleration of the asset transfer of community buildings strengthen our support and practice around this programme of community asset transfer which is cooperative agenda, with 12 formerly Council-run since 2013. important agenda. It will also help to define asset empowering communities and charity groups to community associations currently being supported transfer policy in a cooperative context. We hope take over the running of local public assets. to draw up business plans and begin the process of For some organisations, asset transfer has opened this will inspire more local organisations to go for being transferred directly into the hands of the local up new and exciting opportunities, whilst others Local authorities across the country have faced asset transfer by highlighting success and showing people who use them. have considered the option but have decided not to difficult decisions and have been challenged to what is possible through cooperative approaches. pursue asset transfer due to governance and / or find effective and efficient solutions to the continued The process is being managed with care, with a financial capacity. delivery of valued local services. Proactively focus on ensuring that community management is embracing the values and models of a Cooperative both financially sustainable and empowering and To continue to develop the concept of cooperative Council, South Tyneside has taken steps to prioritise worthwhile to the individuals involved. asset transfer, we are conducting a study into how community partnership initiatives and cooperative successful organisations have been, post asset- Business delivery plans, drawn up with Council models of working, including developing a transfer. This focuses on the following: support, identify new opportunities for commercial new Cabinet Portfolio for the Voluntary Sector, initiatives and routes to accessing new sources of • Financial sustainability; Partnerships and Cooperatives. charitable funding, with the aim of ensuring future • Other (non-financial) challenges faced by Councillors and officers are determined to ensure financial independence and sustainability. organisations post the transfer process; that, in the face of immense financial and efficiency South Tyneside Council has long recognised the challenges, much-loved South Tyneside community value of cooperating with community partners and • The effectiveness of advice and support pre and spaces and services are not simply closed, service users to deliver services effectively. The post transfer; dismantled and sold off to the highest bidder. current community asset transfer programme goes Instead, the Council has worked to ensure these • What outcomes for local communities have been further, empowering communities with these assets, resources are retained within the community and achieved; and equipping them with the skills and support used as a vehicle to grow community capacity and needed for them to manage and set priorities for • What support (non-council) organisations have engagement. the delivery of their own spaces and activities. been able to secure;

• The benefits of creating cooperative networks of community assets.

For further information contact: For further information contact: Phil Hunter Mike Conlon Senior Specialist Policy, Comms & Performance Operations Director Newcastle City Council South Tyneside Council [email protected] | Tel: 0191 277 7802 [email protected] | 0191 424 7765

councils @coopcouncils @coopinnovation [email protected] councils @coopcouncils @coopinnovation [email protected] COMMUNITY

Reducing Anti-Social Behaviour

In response to increasing complaints about anti- older people. The project helped to break down community so that they feel empowered to deal social behaviour (ASB) in Silverdale, partners [1] generational barriers and change perceptions with their own issues. Newcastle Borough Council identified more than 25 young people who were between the two groups. It also gave young people promotes restorative justice as a way of working involved in ASB in and around a local shopping chance to learn about their local heritage. through early intervention and prevention and parade. Quality of life for some residents was being promotes community spirit in a way that is visible Reassurance visits from the council’s anti-social affected by groups of teenagers shouting, swearing, and sustainable. The work undertaken in Silverdale behaviour officer and the police have been made to fighting and causing damage. has already lead to other, similar projects in other local residents who were affected by ASB. Residents areas across the Borough. Officers from the Borough Council and Police were made aware of positive enforcement action carried out visits to the homes of the individuals taken against certain individuals, not to criminalise [1] The partners involved included: identified to inform parents/guardians of this younger people but instead aimed at educating and Staffordshire Police, Aspire Housing, Sporting behaviour and took action via Acceptable diverting them into positive activities. Residents have Ventures, Local businesses, Sporting Communities, Behaviour Contracts and restorative justice projects. also been provided with security equipment for Housing Associations, Youth Services, Local In addition, consultation with young people in the themselves and their homes. Support Team, Staffordshire County Council, area revealed they wanted to partake in activities Newcastle College. Local Schools, The local As a result of this initiative, levels of reported that could deter them from engaging in problem community, residents and businesses, and the ASB have decreased dramatically and residents behaviour. As a result, the council worked with the Volunteering Sector. have reported a greater confidence in the work agencies highlighted above to identify opportunities done by partners to reduce ASB and the distress it for diversionary activities. causes. There is also increased confidence amongst An eight-week programme of sessions was made partners who are able to appreciate the benefits of available to these young people at no cost to the early intervention as a way to improve outcomes organisations involved or the younger people for the local community whilst saving money and themselves. The local college, Sporting Ventures (a building solid working relationships with other Community Interest Company), Wolves Academy stakeholders. and the County Council worked together to Working as a partnership to resolve not just ASB provide sessions that tackled issues such as anger but a whole host of other community safety issues management and health and fitness. In addition, is key. The approach not only reduces costs the main ASB perpetrators have undertaken a for partners but builds confidence in the local restorative justice project working with local

For further information contact: Phil Jones Head of Communications Newcastle-under-Lyme Borough Council [email protected] | Tel: 01782 742271

councils @coopcouncils @coopinnovation [email protected] councils @coopcouncils @coopinnovation [email protected] COMMUNITY COMMUNITY

Rochdale Parent Carers Voice Funding boost in Oldham helps elderly residents become computer savvy

‘Rochdale Parent Carers Voice’ is an independent across the borough, providing information on the Elderly residents in Chadderton are becoming more in an unpressured environment. Some learners have parent forum that represents the views and voice of services, organisations and provisions available to computer savvy, thanks to a partnership between purchased their own tablets and laptops and now enjoy families and young people (aged up to 25 years) families who have a child with an additional need Oldham Council and Age UK Oldham. their new-found skill at home away from the class. with additional needs and or disabilities in the or disability. Justin also works with parents and Research shows more than one million people living in Maggie Hurley, from Age UK Oldham, added: Rochdale Borough. We aim to enable parents to carers to develop the services Rochdale provides, the UK feel lonely, out of touch and cut off from society. “Technology can enhance later life, so we don’t simply be resilient and positive through being empowered meeting with parent groups to obtain their views In an attempt to get elder people engaged in new teach you how to use a computer, we look for the and involved. We work on the principle that our and working collaboratively with the groups technology and prevent digital exclusion, Chadderton reason you need to use a computer and then show voices are louder together! including Rochdale Parent Carers Voice. District Executive has provided funding to Age UK you what to do. Our volunteer tutors and mentors We provide training and courses for parents and As ‘Rochdale Parent Carers Voice’ we feel the Oldham to carry out computer classes in the area. are patient and experienced. We understand how professionals, we influence services and practices, information day, and our involvement in it, is a The local charity’s Technology & Us service is already difficult it can be to get started, but the friendly and we share information and signpost to services and great step in the right direction. It provides us as creating a buzz at their weekly sessions at St Herbert’s informal way we approach your learning journey will we have a ‘Rochdale Parent Carers Voice Chat’ parents and carers to obtain all the information we Court with an army of eager learners attending. make learning fun. Our older learners told us that Facebook page for parent to parent support and need to support our families in one place as well as sometimes using computers can be confusing and Councillor Graham Shuttleworth, Chair of Chadderton advice. creating a doorway for new families to come and frustrating. However, the classes have helped them to District Executive, said: “It’s great news to hear that so explore what services and support is out there for overcome the anxiousness and fear towards computers. We work very closely with the Local Authority many people are reaping the benefits from this service. our children and young people. Now, the computer has become an inseparable part and have recently started to work directly with We recognised there was a need to help elderly of their daily routines and used as a new tool for Rochdale’s new ‘Parent Carer Officer’ – Justin people from becoming digitally excluded and socially communication.” Henderson. Justin works with parents and carers isolated. I’ve been told that it’s making the users feel more confident, reducing boredom and more engaged Dorothy Gregory, aged 82, from Chadderton, said: in a world that relies heavily on computers and digital “The classes have brought a great deal of pleasure into technology.” my life. Using a computer was quite scary, but now I feel more confident with the help of these classes and Age UK Oldham offer one to one tuition, a laptop/ it has given me something to occupy my brain. I’d tablet rental service and the computer learning recommend the classes to people of my age. If they classes. A personal learning programme is devised are fearful of the computer, they shouldn’t be because for those who sign up – putting the user in control there’s a big world out there at their fingertips.”

For further information contact: For further information contact: Caroline Wolfenden Jonathan Downs Head of Corporate Policy, Performance and Improvement Principal Policy Officer Rochdale Council Oldham Council [email protected] | 01796 924 734 [email protected] | Tel: 0161 770 5691

councils @coopcouncils @coopinnovation [email protected] councils @coopcouncils @coopinnovation [email protected] COMMUNITY BUDGET COMMUNITY SUPPORT

The Local Community Budget scheme The 'No More' Service

The Local Community Budget scheme was launched • Oak Church Stevenage Pop Up Café The No More Service (NMS) is support provided Referrals are made by professionals or people by Stevenage Borough Council in 2011 to help The pop up café is an initiative by Oak Church by the council’s Anti-Social Behaviour Team, which make self-referrals which are reviewed at the community groups and organisations to develop an Stevenage, a local church with a specific heart works with partners to offer support and guidance fortnightly multi-agency meeting, Joint Action Group idea, support an existing initiative or deliver a local for young people. to help people reduce their substance misuse and (JAG). This co-operative approach ensures that priority. The vision for the term-time café is to use it as a offending. the right agencies are involved in an individual’s place to engage with young people who spend progress, with the person involved in shaping the Stevenage Borough Council Councillors each have The team supports people by putting together their time in King Georges' playing fields after solution. On some occasions, we have completed a budget of £2,500 and the Youth Mayor a budget practical solutions to tackle issues that are school. The young people who have used it so far initial assessments during prison visits so people of £3,300: a total of £100,800 to be allocated to perceived to be exacerbating their drug or have had some very positive things to say about can access our support prior to release to assist support initiatives across the Borough. alcohol use or offending, including the causes and it: them with finding accommodation and goals for consequences of their substance use. People are Some examples of our community using this funding 'It's a great chance to hang out with people who their substance use, to give them the best chance to offered appointments including daily or weekly are below: are friendly and approachable' - Georgia, 17 continue progress they have made whilst being in office appointments, joint home visits with partner 'There is a great diversity that hang out in here prison. agencies or telephone contact. • Friends of Hampson Park – community event and the guys just come and hang out and show The Friends of Hampson Park voluntary group Through our work with people who are perceived to us respect' - Mo Following the initial success of a 12 month pilot required resources such as; gazebos, and either be “hard to engage” or are continually at the aimed to tackle street drinking in Stevenage Town promotional materials for their community events • The Neighbourhood Engagement Development attention of multiple agencies, we have developed Centre, the project was further funded by the which are becoming increasingly popular each Grant (planned for 2017/18): a new approach to coordinate support and provide council and recruited dedicated project workers. year. In 2016/17 this included a family fun day An additional funding scheme will be available better outcomes for individuals. Due to the project’s holistic approach and the and an evening of Jazz in the Park. to specific neighbourhoods such as Pin Green partnership working with the police, probation to apply for in partnership with their ward service, prisons other support agencies, the service • Hampson Park Community Centre Coffee Shop councillors enabling them to; develop, sustain or has gained a reputation as a people-centred Being able to access this scheme has enabled increase neighbourhood engagement through approach that gets results. It has assisted many the community based coffee shop to purchase activities such as; improving or developing people into employment, training and into more additional outdoor seating and kitchen equipment community gardens, local neighbourhoods, and settled accommodation. that has seen the coffee shops revenue increase local events by giving its customers greater purchasing choices.

For further information contact: For further information contact: Emma Barron Emma Barron CNM Programme Manager and Senior Corporate Policy CNM Programme Manager and Senior Corporate Policy Officer (Equality & Consultation) – Stevenage Borough Council Officer (Equality & Consultation) – Stevenage Borough Council [email protected] | Tel: 01438 242928 [email protected] | Tel: 01438 242928

councils @coopcouncils @coopinnovation [email protected] councils @coopcouncils @coopinnovation [email protected] CLIMATE CHANGE DOMESTIC ABUSE

Greener Grangetown Stevenage Against Domestic Abuse

The City of Cardiff Council, Dŵr Cymru Welsh where they live and work. More greenery and tree Stevenage Against Domestic Abuse has developed SADA facilitate a monthly SADA Multi-Agency Water and Natural Resources Wales are planting will also mean noise and pollutants should a strategic and co-ordinated approach to tackling Panel Meeting (mini marac) with partners, which investing £2 million in Greener Grangetown, an be better absorbed, and air will be cleaner too. All and reducing domestic abuse in Stevenage through includes Independent Domestic Violence Advisors, innovative scheme to better manage rainwater in this will make Grangetown a greener, cleaner place working with internal and external partners. This Children’s Services, the Mental Health Team, Health Cardiff’s Grangetown community. Using the latest to live. co-operative service puts the victim and their family Visitors and the Police to discuss “medium and low techniques, this scheme will catch, clean and divert at the heart of the support and involves them in the risk” cases by definition. By using this approach, Both phases of the scheme are anticipated to clean rainwater directly into the River Taff instead decision making. we can help to stop escalation of cases and remove around 155,000m² (the equivalent surface of pumping it over 8 miles through the Vale of support the victim by working in partnership with area of about 40 football pitches) of surface The service is unique and believed to the first in Glamorgan and into the sea. all the agencies including statutory and voluntary water from the combined wastewater network, the country that encourages organisations to refer sector that are signed up to be part of the SADA which deals with wastewater and rainwater. This victims and their families a Safe Space provided Innovative surface water management techniques partnership. will include installing attractive planted areas will significantly reduce the carbon footprint and by the council to stay for up to seven nights whilst that will help to absorb the water, and increase costs associated with pumping the water through they make life changing decisions on their future. The SADA partnership also includes the Domestic biodiversity, whilst providing the community with the existing network, as well as, reducing the The service encourages and empowers victims and Abuse Forum which is a survivors group that the more green spaces on their streets. Following chances of surface water flooding by freeing the survivors to make the decision that is right for them. direction of the SADA service. extensive consultation with residents there will also capacity of the public sewer system to deal with This could include applying for their own orders The SADA team also delivers training to be several street scene improvements including extreme weather events. In addition, on street against the perpetrators and to be able to access neighbouring local authorities and partner agencies improved cycling infrastructure, better parking improvements should make the areas linked to this support through courses such as “You and Me in order to build skills and support available to and traffic management arrangements, and the scheme attractive places to live, reduce noise and Mum”. The service has so far supported 85 victims those suffering domestic abuse. By working in this installation of attractive rain gardens. These will pollutants, and encourage more people to walk and of domestic abuse across the town. co-operatively way we can help victims, families not only enhance local biodiversity and wildlife, cycle. Video: https://vimeo.com/127346468 and our partners to offer a joined-up approach to but deliver important improvements to water quality tackling domestic abuse and helping to keep victims in the River Taff, and encourage water efficiency. safe. At the same time, by creating more green areas new opportunities will be opened-up for people to enjoy walking, cycling and other recreation close to

For further information contact: For further information contact: Fiona Gibson Emma Barron Senior Corporate Policy Officer CNM Programme Manager and Senior Corporate Policy City of Cardiff Councill Officer (Equality & Consultation) – Stevenage Borough Council [email protected] [email protected] | Tel: 01438 242928

councils @coopcouncils @coopinnovation [email protected] councils @coopcouncils @coopinnovation [email protected] EDUCATION EMPLOYMENT

Mutualising education Salford Equality Network’s (SEqN) support services

Sandwell’s journey to set up a mutual organisation for As part of the journey, there were many consultation Following a review of the Salford Equality Network’s The outcome of this work has been the Maximising its education support services began in the autumn of meetings and scoping workshops held as well as a few (SEqN) priorities at its 6 October 2015 meeting, six Opportunities Resource Pack and Maximising 2010, to enable schools to buy into quality support ‘curve balls’ to deal with, such as state aid implications, task and finish groups were established charged with Opportunities Resource Pack Analysis (April 2016). services irrespective of their status – but why was change which services should be included and what the undertaking a refresh of a particular issue or theme Together these should assist, alongside other poverty needed? organisational constitution should look like. All of these that had been highlighted. One of these issues was reduction and work promotion activities, with getting were overcome to enable Sandwell to go live with their focused upon ‘Maximising Opportunities’, which ‘disadvantaged groups/ communities/ individuals’ Sandwell, like many local authorities, found itself with a first spin out co-operative organisation on 1st January was about identifying the range of services and (including those from the majority of protected reduced role in supporting education as well as budget 2013. engagement activities that partners and other service characteristics) throughout Salford into employment pressures which were beginning to impact on its support providers offer/ deliver in Salford (including city- and access to opportunities (including learning, services to schools. There was a further shift of funding The SIPS Ltd Board has 11 Board Members in total, 7 wide and/ or across Greater Manchester) in respect apprenticeships and training, i.e. CV writing, to schools and schools in the Borough were changing of which are held by School Governors (4 of which are of getting ‘disadvantaged groups/ communities/ back to work courses, etc). These are published status with many opting to become trust schools and Head Teachers) representing educational establishments individuals’ into employment and access to at the Salford Equality Network: http://www. academies. So, in view of these pressures, the Council in their Learning Communities, 1 non-voting Employee opportunities (including learning, apprenticeships partnersinsalford.org/3218.htm felt a completely different delivery model was needed Board Member and 1 non-voting Associate Member and training, i.e. CV writing, back to work courses, to enable schools to continue to have quality support representative. The council has a minority shareholding This content of the baseline resource has been etc). Within this task there was particular interest in services provided to them. The next stage was to find of 2 seats on the Board. utilised by the Salford Skills and Work Board support/ service offers for the following protected the right vehicle for delivering future services which all through the development and delivery of the Salford Members of the organisation are the Governing Bodies characteristics: age, gender, gender identity, sexual stakeholders could actively be a part of, so many ideas Employment and Skills Strategy. This will allow for of the educational establishments that buy services from orientation, race, disability, religion/ belief and even were considered as part of a formal options appraisal suggestions concerning unmet or mismatched needs SIPS and they can be as active in the organisation as caring responsibility and marital status. process. From the outset, all major stakeholders’ and demand across Salford to be discussed and they so choose. It was important that the company was opinions were sought, including Head Teachers and considered in this strategic context. customer led and particularly by governing bodies Governors. as they are representatives of their schools and the Out of all of the options considered (do nothing, private communities in which they live. Any surpluses that are sector mutual venture, company limited by guarantee created go back into the organisation and members, or co-operative/mutual), it was the co-operative through their Board Representatives, decide how the model which proved the most popular amongst all money is invested. stakeholders, and so a unique way of delivering support It was important for all involved, to ensure that schools’ services was born……a mutual society with educational money is spent on making their establishments better establishments (its customers) as majority owners. places for children and young people to learn.

For further information contact: For further information contact: Dr Allison Knight Chris Howl Executive Director Neighbourhoods Policy & Equality Officer Sandwell Metropolitan Borough Council Salford City Council [email protected] | Tel: 0121 569 4206 [email protected] | Tel: 0161 793 3068

councils @coopcouncils @coopinnovation [email protected] councils @coopcouncils @coopinnovation [email protected] ENERGY ENERGY ENERGY

Cosy City Big Switch Tommyfield Market in Oldham and Save goes solar

Through the scheme home owners can Reducing energy use has important environmental, social Oldham Council has installed a solar array on the Proposals are now also being considered to install access advice, support, grants and and economic benefits and therefore, clearly contributes roof of Tommyfield Market Hall as it looks to become solar panels on other council-owned buildings across loans to support a wide range of energy to Norwich City Council’s corporate priorities. It will help one of the greenest local authorities in the country – the borough. The installation of the solar panels efficiency measures. Since March 2014 meet national and international targets to reduce emissions while also saving money. comes weeks after the council welcomed the signing the programme has assisted over 1000 of the United Nations Conference of the Parties of carbon dioxide, one of the main contributors to climate Electricity generated from the 110kw solar array will households by providing general advice (COP21) agreement, which helps organisations change. This work is also vital to improve the health of be used to power the hall, which is home to more and has installed 43 cavity walls, 59 manage the world’s transition to a low carbon the local community, enhance prosperity and improve than 90 independent traders. The council will save lofts, 66 Solid Wall installations and 32 economy. The agreement will help Oldham Council the housing stock. The programme of activities has been around £9,000 a year on its electricity bill, which it new energy efficient boilers. strengthen the growing partnership working that is supported by DECC /NHS commissioning groups and plans to reinvest in the market hall. already taking place across the borough as we all try Cosy City is a Green Deal Community other governmental incentives (RHI/FITs) and has achieved The green electricity generated will also save to do our bit to tackle climate change. funded scheme which assists residents in real results. around 50 tonnes of carbon dioxide – one of the Oldham already boasts the largest biomass-fuelled the Norwich City areas keep their homes main ‘greenhouse gases’ and a major contributor Since 2011 the council has six rounds of our successful district heating network in the UK, and the award- warmer in winter and their energy bills to climate change – from being emitted into the collective energy switching scheme. Through the power of winning Warm Homes Oldham scheme for residents. lower throughout the year. Over £0.5 atmosphere every year. million of government grants have been collective purchasing we work to secure the lowest energy Oldham Council is also working with the Government Councillor Abdul Jabbar, Cabinet Member for awarded to help reduce the installation prices for our registrants, therefore helping to reduce the on a new apprenticeship standard for community- Finance and Human Resources, said: “Over the costs of the improvement measures. cost of energy and offset rising energy prices. The previous owned renewable energy. Oldham’s own Climate round of Big Switch and Save has delivered average next financial year Oldham Council needs to make Change Strategy also sets an ambitious target of a savings of £19m so we need to come up with savings of £221 a year per household. This was a better 48 per cent cut in carbon emissions by 2020. innovative ways of saving money to secure the future saving than those available on online comparison websites. of buildings such as Tommyfield Market Hall whilst at In the last five tranches, overall 9879 people registered the same time finding clean, sustainable alternative for the Switch and Save. Norwich has repeatedly had the energy sources. “The roof of Tommyfield Market is highest national conversion rates, with 1250 switchers in a perfect site for this solar array due to its size and total. This means Norwich residents have saved a total of will be our flagship green project for 2016. We are £225,036. However, if all residents took up the offered leading the way as a co-operative green authority, savings a total of at least £1,778,220 would be saved on as we look to become more energy self-sufficient at a time when fuel bills are continually on the rise.” energy bills by Norwich residents.

For further information contact: For further information contact: Holly Crook Holly Crook For further information contact: Project Officer Project Officer Jonathan Downs Norwich City Council Norwich City Council Principal Policy Officer [email protected] [email protected] Oldham Council Tel: 01603 212963 Tel: 01603 212963 [email protected] | Tel: 0161 770 5691

councils @coopcouncils @coopinnovation [email protected] councils @coopcouncils @coopinnovation [email protected] HOUSING HOUSING

Housing Commission Low Carbon Social Housing Demonstrator Project

The Housing Commission was set up in September nation-wide call for evidence from local authorities. The Sunderland Low Carbon Social Housing Sunderland, responding both to market failure 2016 as a CCIN policy lab, led by Croydon Council, We are evaluating the 44 submissions received from Demonstrator Project takes a dual track approach and future demand. to encourage and enable local authorities to foster across the country. to addressing the challenge of developing a low • Promote social cohesion and reduce fuel and support co-operative and community-led solutions carbon economy. Funded through ERDF, with Among respondent authorities that were actively poverty by ensuring that the ‘hardest to to the housing crisis. Community-led housing (CLH) support through Sunderland City Council and supporting CLH, the top four priorities supported by treat’ social housing properties and the most can get homes built on sites that might not otherwise Gentoo Group, it aimed to: CLH were vulnerable groups and communities benefit get used and bring empty homes back into use. • the provision of affordable homes, • Develop an exemplar of effective energy from this flexibility in the use of ERDF funding. More opportunities exist now to support CLH than • empowering communities so that they became management within social housing. ever before. These include the Government’s £300m more elf-sufficient • Engage with residents to educate in the 2016/21 Community Housing Fund, a game-changer • involving residents in addressing housing need • Support the development of new skills and effective use of new, low carbon technologies for English local authorities, and Big Society Capital’s • reducing reliance on public services capacity, specifically among SMEs to promote and to raise awareness of the steps to be taken UK-wide £15m loan facility for CLH development supply chain growth. towards true low carbon communities. costs. The Welsh and Scottish Governments also have The submissions received will inform our report that will set out how CLH can support councils’ strategic programmes that support CLH. The objectives of the project were to: The rationale for the project was to provide a test- priorities, how CLH comes into being and how Our commissioners include representatives of local • Increase the technical knowledge, skills and case for a supply and use model in establishing local authorities are supporting CLH in practice. It authorities, Cardiff City Council, Bristol City Council, capacity of the business community to enable low carbon communities, while building will include case studies to suit a range of housing Oldham Council and Rochdale Borough Council, them to respond more effectively to the opportunities in an emerging sector in the local markets and local authority’s circumstances, as well campaigning and support organisations, policy anticipated growth in demand for new energy economy. The twin track approach was designed as information on where to get further help. We experts and leaders of community-led organisations. saving products and installations. to simultaneously stimulate both the supply and are working with HACT (the Housing Associations’ demand side of low carbon technologies for The Commission’s practical approach is aimed at Charitable Trust) on the production of a technical • Enable SMEs to achieve the recognised domestic and commercial use, by installing and boosting what is happening on the ground: sharing toolkit that will include templates, models and formats accreditations for the various sustainable demonstrating low carbon technologies and good practice and innovation to enable local that have already been used successfully by local energy technologies. increasing the capacity of the private sector. authorities across the UK to make best use of CLH authorities to support CLH and some that are designed funding and work with communities to create more by experts in legal, finance and planning matters. We • Create new and safeguard existing jobs with a The target area was Glebe, in Washington. This homes in ways that suit their local circumstances and have also developed a local authority pledge on CLH similar skill set to those required for micro- comprised c.100 1970s brick-built terraced priorities. to encourage more authorities to support CLH. generation. single level dwellings in Roche Court and Wenlock, with flat roofs and poor levels of We have held two evidence sessions, in Rochdale Our report, website, case studies and technical • Increase demand for new energy efficiency insulation. Residents fall mainly within the older and Croydon, attended by local authorities and toolkit will be launched at the end of 2017. For more applications, by highlighting the substantial age range, and the area has suffered from poor organisations from the CLH sector, and issued a information go to www.ccinhousing.co.uk energy savings benefits of the interventions perceptions in the past. through community engagement, evaluation work and deployment activities. The area is relatively compact, with central space For further information contact: that was capable of being adapted to house the • Test, deploy and monitor a range of innovative central boiler. Gentoo commissioned the design John Montes energy and renewable technologies in Gentoo and installation of a communal energy centre ... Senior Corporate Strategy Officer - Croydon Council Group Ltd social housing in the City of [email protected]

councils @coopcouncils @coopinnovation [email protected] councils @coopcouncils @coopinnovation [email protected] and district heating network, powered by funded project, delivered with funding secured • At least four new jobs being created because Early data suggests the improvements have made biomass – such as wood chippings - and by from Gentoo Group Ltd, Sunderland City Council of new work won, equating to an economic a positive impact on residents’ energy use and gas to provide the heat and hot water to the and European Regional Development Fund contrition of £143,210 to the Gross Value costs as well as improving their quality of life. For properties. In addition, the thermal performance (ERDF). The total investment through this project Added. example, 24 out of 32 believe their heating bills of the properties was improved by installing is £3,884,861 comprising £1,942,431 of have decreased and monitoring data from the • 54% of beneficiaries selling new services. insulated external cladding, double glazed ERDF, grant funding and £1,942,430 of match Gentoo Group suggests that each household can windows and a pitched roof system with loft funding. As a social housing demonstration • 92% of beneficiaries stating that the training expect to save at least £108 per year on their insulation. The components of the project project capital funding to deploy, purchase and had helped to improve their business energy bills with a saving of around £59 or €80 therefore comprised: install low carbon technologies accounted for per year on heating and hot water and £49 or most project spend (89%) with SME engagement, • Four businesses looking to invest over £42,000 €67 per year on their electricity bills. • District Heating (biomass & gas) demand stimulation and diversification activities to implemented changes to improve their energy performance. Collectively these savings suggest a reduction in • Insulated Pitched Roof with PV accounting for around 5% of spend. energy bills of at least £10,461 per year across • Improved Windows and Doors A survey of SME beneficiaries reported very high Residents of the 97 social houses that have had the 97 households. levels of satisfaction with the support received energy efficiency measures undertaken on their • Insulated Cladding as well as very high levels of additionality properties also reported very high levels of (i.e. benefits are directly attributable to project • Programmable Heating Controls satisfaction with the improvements with: support). Responses received demonstrated • Flexi Pay Billing System several positive outcomes for SME participants, • 25 of the 32 households surveyed stating that including: the new heating system had ‘made a lot of difference to the comfort of their home’; and To achieve the SME engagement activities, Four businesses increasing their collective a North-East based training and consultancy turnover by over £80,000 because of the training • 31 out of 32 reporting that the other provider, Narec DE, was appointed to manage received through the project, an average of over improvements had ‘made a lot of difference to this component of the work. The activities £20,000 per business; the comfort of their home’. undertaken comprised:

• Engaging SMEs (primarily micro businesses) to become involved in targeted training.

• Delivery of training courses.

• The provision of consultancy support.

For further information contact: The Sunderland Low Carbon Social Housing Demonstration Project is a capital and revenue Charlotte Burnham Head of Member Support and Community Sunderland City Council [email protected] | Tel: 0191 5611 147

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Recycle and Reward Charlestown Riverside and Pendleton One developments

Salford City Council has introduced an innovative if recycling in that area has increased from the Salford City Council has taken a proactive value initiatives, over and above Keepmoat Homes community recycling reward scheme to drive previous month. So far recycling has increased approach to social value via these schemes baseline commitments and these are design to up recycling rates in city neighbourhoods, and in every area each month. Currently there are building in social value into the projects, working significantly improve social value outcomes. achieve improvements such as decreasing levels 102 registered good causes who have received with developers to build into delivery and secure Keepmoat Homes additional social value of contamination in recycling waste streams and funding since December 2015. DCLG Funding outcomes. A special focus is on better understanding contribution includes the provision of various training reducing levels of residual waste. It also rewards has enabled £94,243.78 of rewards to be given the complex nature of supply chains, particularly courses at nil cost or at a subsidised rate within a clubs, charities, groups and organisations in out through the city from December 2015 until within construction, in order to maximise the specially designed ‘kick-start’ programme for the neighbourhood areas. February 2017, with a further £8,000 allocated opportunity to Salford suppliers and so employment local people of Charlestown Riverside and Salford. for March 2017. opportunities from development investment. The scheme was introduced to create a powerful There will also be a construction skills training incentive for local people to recycle more, by Prior to the start of the scheme recycling figures Under the terms of the Development Agreement programme for young people from the Albion creating a reward fund for the benefit of groups were making slow but steady improvement, now between the City Council and Keepmoat Homes Academy, construction of a multi games area, and that have been nominated by participating standing at 42.5% (towards a target of 45%) for Charlestown Riverside, the set of contractual a discretionary fund Supporting local residents to householders. Under the scheme, improved but with the introduction of the Reward and social value obligations which have been agreed reduce barriers to training & employment. recycling performance will trigger the council to Recycling scheme recycling is increasing more which are as follows: Pendleton One has seen 328 (cumulative new) job allocate rewards to nominated beneficiaries. rapidly now standing at 44% (February 2017). • 70 full time construction jobs year on year opportunities have been delivered since contract Salford’s recycling rate is part of a Greater There has been an increase in recycling rates in over the lifetime of the project (this includes the commencement - 39% of the new job offers were Manchester recycling rate which has a target of all areas of the city since the scheme started in Keepmoat Homes site, contract managers, sales made to Salford residents at the point of the job 50% by 2020. Following on from a pilot scheme, November 2015. Householders have been invited staff and all working trades and sub-contractors) offer. A further 336 jobs have been safeguarded. the city council has now implemented the Street to get involved and nominate a community facility 83 (cumulative number) apprenticeships have Champion programme and increased the number • 16 apprentices (4 per year on a 2-year rolling or group (such as a school) they wish to benefit. started since contract commencement - 90% of participating to 83 with a further 32 indicating an programme) Any uplift in recycling rates will lead to nominated the apprentice starters were Salford residents at expression of interest across the city. community groups receiving a reward. • 30% of local labour from Salford the point of apprenticeship offer. 285 (cumulative number) work placement opportunities have been Each month, there is a list of 'good causes' to vote • 30% of spend on local (Greater Manchester) offered and of those 149 people have completed for in each area of the city. The ones with the most supply chain - 97% of the starters were Salford residents. 41 votes in each of the areas will win their reward • Create work placement opportunities across the people have been employed on the project directly partnership from the work placement programme. A Social Value Working Group, which involves 70% New Homes have been purchased by first local residents, has developed an action plan for time buyers, with the new homes generating a significantly enhanced programme of social £190,464 in additional Council Tax revenue. For further information contact: Chris Howl For further information contact: Policy & Equality Officer Chris Howl Salford City Council Policy & Equality Officer - Salford City Council [email protected] | Tel: 0161 793 3068 [email protected] | Tel: 0161 793 3068

councils @coopcouncils @coopinnovation [email protected] councils @coopcouncils @coopinnovation [email protected] SOCIAL CARE STRATEGY

Elderly Fuel Building the ‘Social’ Market Place Allowance

The city is the only one in the UK to offer an The Council has already started to build a social Salford City Council is at the cutting edge of social annual affordable warmth dividend to all market place in the City – both through its own responsibility and we believe that we are leading vulnerable elderly people over the age of 80 - actions and through the strong partnerships that it the way nationally in ensuring a social value £100 every winter since the new Administration has with the VCSE and business sectors. market place in our City. Successes in the last 12 months include: was elected in 2011. The Council also delivers Practical steps aimed at developing and anchoring a major domestic energy efficiency programme, the social value market in Salford include: • embedding of social value ‘ask’ into all our levering in national and local funding sources to grant giving, including the Devolved Budgets • the Council Social Value and Sustainability scheme where local people get to decide how provide up to £500 a year in savings for fuel- Policy, aligned to its updated Procurement the money is spent in their area; poor residents. Now Glasgow is establishing an Strategy, applicable to all areas of business; Energy Services Company for the city – a radical • inclusion of social value in the Locality Plan • created a commissioner’s toolkit for Social move to protect our people from market failure in for Health and Social Care Devolution – as an Value; the energy system by drawing on our history of enabler underpinning the delivery of the whole municipal activism. • focussing market development through the Plan (around £450m/ annum); council’s business team, emphasising our three • work with the Cabinet Office to share best key ‘social value’ objectives from business practice around social value in commissioning investment and regeneration as: increasing and procurement, including advice for the community activity; increasing quality job Crown Procurement Service; opportunities/ tackling the causes of poverty, and developing local supply chains; • awareness raising with businesses and local employers; • social value being a core part of the assessment process at Procurement Board; • provision of support for local providers to measure social value – Greater Manchester • supplier development activities in partnership Mental HealthTrust has published a social impact with Salford Social Value Alliance, GM Social report and gone on to pay the Living Wage to Value Network, GM Chamber of Commerce, its entire staff, as a result of its Achieve Recovery Salford CVS and others. contract with Salford City Council.

For further information contact: Alan Davidson Economic Development Manager Glasgow City Council [email protected] Tel: 0141 287 7269

councils @coopcouncils @coopinnovation [email protected] councils @coopcouncils @coopinnovation [email protected] STRATEGY

Pin Green Neighbourhood Investment

In November 2016, the council won Social Neighbourhood Community Planning has been • A community café in the heart of Hampson Enterprise UK’s ‘Buy Social – Market Builder’ introduced to Pin Green to give the community Park, located within the community centre category for its contribution towards encouraging an opportunity to come together and work in serves, the centre’s user groups, members of the social enterprise in Salford. partnership with SBC and local partners such as; public using the park, including dog walkers, ward councillors, community groups, schools, skate park users, and events that take place. In 2017/18, we will continue this work, with businesses, and the Police. Volunteers alongside paid staff work in the café Salford Social Value Alliance partners to hold a which is being developed over time to take into responsible business summit, further analyse our In Pin Green this process began with the account its customer’s needs. supply chain in terms of the contribution that social redevelopment of Archer Road Neighbourhood enterprise makes in our city and work with the Centre which involved; consulting with local Additionally, Neighbourhood Wardens have Centre for Social Business at Salford University to residents, services and businesses via residents been introduced to be the eyes and ears of the boost social entrepreneurship in our city. We will groups, events and ward walkabouts, on their community and report issues and ensure these also work to identify ‘priority organisations’ to do thoughts, views and wishes for the future. As a are actioned – as a direct result of Pin Green business with, on the basis of maximising benefit result, the community centre and the local pub Neighbourhood Warden patrols and attendance in the local area and carry out a more in-depth were demolished and regenerated to provide at residents’ meetings: analysis of our ‘buy social’ spending. housing, and new business units. Pin Green • Waste disposal issues in communal building Community Centre was then relocated to Hampson have been tackled and more receptacles have Park and renamed Hampson Park Community been put in place for residents to use. Centre. Key events following this were: • Parking concerns such as nuisance and • Friends of Hampson Park community group was abandoned vehicles are being highlighted and set up by local residents to help maintain and actioned in partnership with other agencies. enhance Hampson Park as a green and pleasant place to visit by: • 3 fly tipping penalties have been issued in the past three months • Young people worked closely with council officers, ward councillors, Friends of Hampson Park, Pin Green residents group, and neighbourhood Police to design and locate a new skate park within Hampson Park.

For further information contact: For further information contact: Chris Howl Emma Barron Policy & Equality Officer CNM Programme Manager and Senior Corporate Policy Salford City Council Officer (Equality & Consultation) – Stevenage Borough Council [email protected] | Tel: 0161 793 3068 [email protected] | Tel: 01438 242928

councils @coopcouncils @coopinnovation [email protected] councils @coopcouncils @coopinnovation [email protected] STRATEGY TRANSPORT

The Lost Effra project Green Wheels Travel Scheme

The River Effra used to flow from Crystal Palace The project is steered by the London Wildlife Trust, Transport sustainability and air quality are high a charity that provides real work, training and to Vauxhall where it joined the Thames. Like but involves key organisations such as the London priorities for Salford, so Salford City Council employment opportunities for people excluded many London Rivers it was diverted in to the Borough of Lambeth, Greater London Authority, has launched the Green Wheels Travel Scheme, from ordinary working life because of mental sewer during the Victorian period. Consequently, Thames Water and Natural England. However, with the aim of encouraging staff to play their health conditions or other disadvantages. the land where the Effra used to flow is now the main thrust of works and ideas comes from the part in tackling climate change and promoting A good example of the scheme being used for developed, however the valley of the Effra still network of community groups who are involved in sustainability, by making environmentally friendly additional community benefit is through our work exists and flooding along its route is a regular the project and span the area that used to be the travel choices when travelling to, from and with the Salford Armed Forces Veterans Network, occurrence. River Effra. The project also works in partnership during work. who regularly use the vehicles to take veterans to with Lambeth Council Contractors who supply a lot The Lost Effra Project was launched in 2013. Its Partnering with two Social Enterprises; Co-Wheels local breakfast clubs. of labour and resources in kind but also working aim was to develop a community based water and the First Step Trust, as well as working with with small local contractors to encourage growth It is estimated that vehicles account for over 30% management strategy and inspire people to create Transport for Greater Manchester, a key element within the local area and assure local skills are of greenhouse gas emissions in Salford. This is a new ways to manage their environment along of the scheme has been the introduction of a new used. particular issue for the city as large parts of the the route of the Effra in the London boroughs of car club as a safe and cost-effective alternative to motorway and strategic road network are within Lambeth and Southwark. Part of this work has employees using their own vehicles for business designated Air Quality Management Areas. Our been educating communities on the benefits of travel. The car club provides a pool of low or Green Wheels Travel Scheme, expanded in 2016, sustainable drainage and showing how SuDS no emissions, regularly maintained and valeted has already saved around £150,000 per year, (Sustainable urban Drainage Systems) don’t cars for staff, residents and businesses to use led to a 27% reduction in council business miles have to be expensive and technical engineering as required. It operates on a profit share basis driven, and an estimated reduction of 128 tonnes solutions, but something that anyone can deliver in with any income from non-business travel shared of CO2. their own gardens. between Co-Wheels and the City Council to re- invest into other green travel schemes. The scheme is also helping to deliver real social value benefits by contracting out some of the maintenance and valeting work to a local social enterprise company run by the First Step Trust –

For further information contact: For further information contact: Hannah Jameson Chris Howl Head of Policy Policy & Equality Officer Lambeth Council Salford City Council [email protected] [email protected] | Tel: 0161 793 3068

councils @coopcouncils @coopinnovation [email protected] councils @coopcouncils @coopinnovation [email protected] TRANSPORT VOLUNTEERING

Doing even more to invest in Salford Friends of sustainable transport Parks Group

In addition to the electric vehicle infrastructure, Salford City Council has supported friends of picks have made a huge impact. The council the Council has established Scotland’s biggest parks groups for many years. In recent years the provide the group with a trade waste bin free of and best cycle hire scheme with 420 bikes and parks and greenspace team have looked at how charge to dispose of the waste they collect in the 41 docking stations across the city. The number friends’ groups can become partners in helping to park. The group have also secured funding to of people commuting by bike into the city centre manage their local greenspace. This has resulted create a sensory garden with raised beds which is has risen by 130% over the past five years, a in parks officers and groups thinking innovatively currently being installed. real testament to the investment in improved about events and activities, park maintenance and Friends of Roe Green Play Park - This group came infrastructure for cycling and the emphasis being fund raising. There has been an increase in friends together to renovate their local play area. The play put on sustainable transport. Two all-electric buses of parks groups from 22 to 30 over the previous area had become dated and was in desperate have been purchased for a key route between 12 months resulting in better managed parks and need of new play equipment. The council had the city centre and Riverside Museum and these increased community involvement. Some examples secured £60,000 in capital funding and section developments have had a cumulative impact on include: 106 money, the group decided to run a campaign improvements to the city’s air quality. 95% of the Friends of Lightoaks Park - Set up in February to increase this budget to £100,000. Through city now meets all national air quality standards, 2016 by members of the local community. Their funding applications and events the group have with efforts focused on tackling those areas known first litter pick attracted over 50 people. Since now reached this target and are now working with to present challenges. 2016 they have delivered over 10 successful the council to design their new park. events, such as clean-ups and family fun days. Friends of Parr Fold Park - The friends of Parr The group have also successfully secured funding Fold park run regular volunteer days to tend to to deliver activities and purchase a community the flower bed they have adopted. The group notice board in partnership with the city council. secured funding to purchase plants and have The group have built great links with the local recently secured a tool shed. The group have also community and primary school located next to the successfully worked with City of Trees to see an park. The group recently funded a bug hotel for orchard planted in their park on a once unused the school grounds. piece of land. The group also run regular litter Friends of Eccles Rec - With 203 social media picks and activities. members this group deliver daily litter picks. The group came together to focus on overcoming the litter problem in their local park, their daily litter

For further information contact: For further information contact: Alan Davidson Chris Howl Economic Development Manager Policy & Equality Officer Glasgow City Council Salford City Council [email protected] | Tel: 0141 287 7269 [email protected] | Tel: 0161 793 3068

councils @coopcouncils @coopinnovation [email protected] councils @coopcouncils @coopinnovation [email protected] YOUTH YOUTH

Rochdale Youth Service Rochdale Youth Service “Middleton in Bloom Project” Open Award Centre Team

Rochdale Youth Service staff have supported We are especially proud of helping out our This group operates from Matthew Moss Youth The team goes beyond their working roles to a group of young people to lead in entering groups with dementia, disabilities and elderly Centre on a weekly basis. It is open to any young deliver the most of every opportunity so that Middleton Township in the Northwest in Bloom residents and our community action days where person regardless of ability or experience from the young people can experience valuable Competition, by creating a working party and young people identify areas and we improve the Borough of Rochdale who wishes to take part lessons for life. This has seen a wide spectrum community action group. The “In Bloom” project them. Through our clean up days and action in the Duke of Edinburgh's award. The project is of young people coming together to work has enabled the whole community to come days, we constantly recruit more volunteers and run by Rochdale Youth Service as part of its wider towards their Duke of Edinburgh's Award. From together for a common goal of showcasing and young people and children challenge their peers youth provision in the Borough. young people with disabilities, to young people improving the environment in Middleton. By about keeping the environment clean, helping from opposite ends of the economic spectrum. The staff team is made up of a mix of people starting this project, we have been able to put our next generation learn to take more pride in All working together without being defined in including paid Youth Service staff, volunteers from together lots of different individual groups and where they live. It has given the community as boxes, categories or labels in a safe, supportive across the Borough and young adults who were share, skills, knowledge, abilities and help each sense of purpose, a social outlet. In one sense the atmosphere. previously participants and have returned as other out. We have strong links with schools, “In Bloom” project is not about flowers but about peer mentors. Countless hours of dedication and Wider impacts can be calculated through the housing, voluntary sector, community centres, bringing people together and this project has done commitment from the team provides a seamless many voluntary, third sector organisations, schools churches, allotments, community gardens and this. Each year we aim to improve and find new programme for young people. All believe in the and faith based groups throughout Rochdale much more. ways of ensuring everyone has access to take part equality and potential of every young person. who have benefitted from having young people in this competition. This project has enabled young people and They work effortlessly to build an atmosphere of volunteer with them as part of their D of E children to make decisions and be a part of other openness and inclusivity that is integral to Youth programme. decisions made in their area, reducing, vandalism Work principles and practice. and anti-social behaviour. What we are especially The team stay away from the comfort of their proud of is our sense of community and through own homes and pleasure of their families to our action days, we have been able, not only to provide such opportunities for young people on work on areas on our route for the judges to see, many weekends, overnight stays and multi-day/ but to help out other community groups in terms of night residentials and expeditions. Without the our young volunteers. support of our volunteers and peer mentors, the Open Award Centre would fail to provide such a provision.

For further information contact: For further information contact: Caroline Wolfenden Caroline Wolfenden Head of Corporate Policy, Performance and Improvement Head of Corporate Policy, Performance and Improvement Rochdale Council Rochdale Council [email protected] | Tel: 01796 924 734 [email protected] | Tel: 01796 924 734

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