Quarter 2 (July – September 2016)
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Quarterly Performance Report to Board of Trustees Year 3 (2016/17) Quarter 2 (July – September 2016) CONTENTS 1. Executive Summary Page 2 2. Partnership Indicators Page 4 3. Targets Against Delivery Plan Page 19 4. Financial Performance Page 28 5. Human Resources Page 32 6. Marketing Page 33 Q2 Report July - September 2016 v1.0 03.01.17 Executive Summary This quarterly report outlines the performance of the Trust for the period July to September 2016. The audience for this report will be the Trust Board members, officers and the political leadership of BGCBC. This report is an evaluation of Quarter 2, July - September 2016 performance and some noticeable successes are shown below: • For the second quarter of the 2016/17 financial year the Trust reported a year to date surplus of £51.9k as at the 30 th September 2016. • Board members have been involved in Finance and Marketing sub-groups, which meet on a monthly basis to support and challenge performance across the Trust; • Abertillery Sports Centre played host to the re-launch of the latest fitness classes from Les Mills. Ninety six customers took part in a dynamic two hour workout of the most up-to-date and exciting Les Mills fitness class releases. At the quarterly re-launch in January 2017, local businesses will be invited along in an attempt to secure corporate interest in the Trust’s fitness offer. • Growth of Lifecard and swimming lessons. • Parc Bryn Bach has been unveiled as a Green Flag Award winner for 2016, by Keep Wales Tidy. The Green Flag Award is the international mark of a quality park or green space. The award means a great deal to Aneurin Leisure as it not only recognises the quality of our excellent facilities, but also our commitment to delivering great quality green spaces for our visitors. • Parc Bryn Bach and Bedwellty Park have been nominated in the Fields in Trust UK's Best Park award by our visitors. • The newly refurbished library at Ebbw Vale Library continues to attract new users, with encouraging performance in all areas. Alun Davies AM, officially opened Ebbw Vale Library on the 23 rd September 2016. During the day a series of promotional events and activities were delivered, including storytelling sessions from the popular children’s author Dan Anthony. 350 people attended throughout the day, including Welsh Government officials, Trustees, councillors, BGCBC representatives, local school pupils and community groups. • Welsh Government has acknowledged Blaenau Gwent as delivering a strong digital offer and as a result there is planned visit by the Minister for Skills and Technology to Blaina Library in November 2016, to meet volunteers and IT users. • The overall attainment target across the Gwent ACL Partnership is 92%, which has been achieved for the academic year 2015/16. The 2015/16 successful completion data shows an improvement of 25% on the 2014/15 data for Aneurin Leisure. There are areas of outstanding success, the Independent Living Skills Q2 Report July - September 2016 v1.0 03.01.17 courses for learners who have mild to moderate learning difficulties has achieved 100% attainment in seven of its eleven class. Similarly, eleven of the sixteen Digital Literacy classes achieved 100% attainment. • During September to celebrate the 100 th Anniversary of the great Welsh Author Roald Dahl, a special educational and family event was delivered at Bedwellty House and Park. A weekend experience was sold out where children and their families were welcomed by Mr Wonka and taken on a journey through our historical villa where they undertook an array of exciting and Dahlian activities and a Willy Wonka inspired afternoon tea followed by making whizz-popping pots, dream jars, edible tea cups & stories told magically by our Library services. Challenges for Quarter 2 • Decrease in participation in arts activities in the second quarter of this financial year compared to the same period last year. July shows the largest decrease which may be accounted for by the lack of an Annual Arts Festival in 2016, due to being unsuccessful in gaining grant income for this activity. A subsequent application will be submitted in October for a range of Arts participatory activities and if successful, activities will take place commencing February 2017. We will be notified of the application outcome in January 2017. • Over the quarter there has been a 30% reduction in issues for the Schools Library Service, which has been expected, with fewer schools participating in the scheme. • Increase marketing of Free Swimming initiative for under 16’s and over 60’s. Q2 Report July - September 2016 v1.0 03.01.17 2. Partnership Indicators Arts and Culture Graph 1 - Attendance at Cultural Venues Attendance at Cultural Venues 2015 2016 8713 7746 7419 6595 3108 3277 July August September Overall attendance has increased in quarter 2 2016/17 as opposed to the same period last year. This can be attributed to: • Conference Business and regular meetings, which continue to improve at the Metropole. • Regular events which are now scheduled into the Bar at The Metropole, which has had a positive impact on the numbers of users to this venue. • Use of the Met for a week-long Photography and Dance project, which was funded by Creu Cymru. Q2 Report July - September 2016 v1.0 03.01.17 Graph 2 - Average Capacity at Performances 2015 Average Capacity at Events 84 2016 71 65 56 57 0 July August September Average capacity shows an increase in July, and a slight decrease in September compared with the same period the previous year. However, the 65% target has been achieved in both cases. During August 2016 there were no performances scheduled in the Theatres to allow essential maintenance to be undertaken. Successful performances to note regarding ticket sales include the Blues and Rock event that is now held at The Met, but organised by the Community Group, Ffrindiau Tyleri in July and the World Champion Brass Band – the Cory Band, who also performed at The Met in September. Both of these performances were sell-outs. Q2 Report July - September 2016 v1.0 03.01.17 Graph 3 - Participation in Arts Activities 2015 Participation in Arts Activities 2016 1973 1066 789 528 327 318 July August September Participation numbers are down in the second quarter of this financial year compared to the same period last year. July shows the largest decrease which may be accounted for by the lack of an Annual Arts Festival in 2016, due to us being unsuccessful in gaining grant income for this activity. A subsequent application will be submitted in October for a range of Arts participatory activities and if successful, activities will take place commencing February 2017. We will be notified of the application outcome in January 2017. September has also had a slow start with regular classes, but measures are being taken to ensure participation is increased in these regular events. Publicity material has been produced and Social Media is being used to promote the above. Q2 Report July - September 2016 v1.0 03.01.17 Library Services Graph 4 - Library Issues per Thousand Resident Population Library issues per thousand resident population 350 300 311 311 311 250 201 200 173 175 2015 156 162 150 118 2016 100 Welsh Average 50 0 July Aug Sept Library issues for quarter 2 illustrate a mixed report. Performance in July is particularly low in comparison to the same period last year, due to the transition of the re-location back to Ebbw Vale Library from the temporary base in the Learning Action Centre. For the last two weeks of July, there was no library provision in Ebbw Vale, due to closure, in preparation for the opening in August. Over the quarter there has also been a 30% reduction in issues for the Schools Library Service, which has been expected, with fewer schools participating in the scheme. The re-opening of Ebbw Vale Library in August has resulted in an overall increase in issues for the latter two months of the quarter and this is anticipated to improve overall performance in this area for quarter 3. During August and September, Ebbw Vale Library issued 8,130 items compared to 1,900 for the same quarter last year. In contrast, to this, the other branches are challenged with the continued limited investment in the book fund. There is a direct correlation linking low spend on stock with declining issues, as the budget limits choice of available titles for customers. However, the service has been commended by Welsh Government for making a significant difference to people’s lives, despite having limited resources. The trend continues to prove that users are accessing libraries for a wider range of services, other than just book borrowing. Targeted stock and membership campaigns help combat this by attracting new users to the service, e.g. Tredegar Library promoted ‘banned books’ throughout September and the Six Book Reading Challenge delivered in all libraries, continues to appeal to adult, reluctant readers. All libraries improved performance of the Summer Reading Challenge with an increase of 30% in participants. Roald Dahl promotions of the ‘Big Friendly Read’ were held in all libraries, with two launch events in Tredegar and Abertillery, with 139 children and parents attending. Library Staff also participated in joint promotional children’s events at Bedwellty House to encourage library membership. Q2 Report July - September 2016 v1.0 03.01.17 Graph 5 - Percentage of Time Allocated for Use of Public Access ICT Facilities Taken up by Users Percentage of time allocated for use of public access ICT facilities taken up by users 60% 48% 50% 42% 43% 40% 39% 39% 40% 36% 36% 36% 2015 30% 2016 20% Welsh Average 10% 0% July Aug Sept As the overall IT usage figure for Wales has declined over the last year, Blaenau Gwent reflects this trend, as an increasing number of users are taking advantage of Wi-Fi access in libraries.