Rev.04 – 2019-05-29

2019 International Symposium Agenda

The International Association of Crime Analysts (IACA) is pleased to announce the 6th International Symposium, co-hosted with the . Come be part of the energy of Calgary, Alberta, Canada!

This three-day symposium is a great opportunity for attendees to experience training sessions and discussions on a broad range of topics that are designed for analysts, law enforcement practitioners from all areas of the justice system, and police executives.

Sunday, June 2nd

18:00-20:00 Early Registration Fairmont Palliser Hotel Registration Area

Agenda - Day 1

Monday, June 3rd

07:30-08:30 Registration Fairmont Palliser Hotel (Registration Area)

07:00-08:15 Breakfast in the Exhibitor Hall (Alberta Ballroom)

08:00-16:00 Vendor/Sponsor Exhibition (Alberta Ballroom)

Crystal Ballroom

08:15-09:00 Opening Ceremony Mary Bertuccelli – IACA President Chief of Police – Calgary Police Service Calgary Police Service Honour Guard National Anthem

09:00-10:30 Dr. Rachel Santos PhD Professor of Criminal Justice and Co-Director of the Center for Police Practice, Policy and Research The Promising Future of Crime Analysis in Effective Policing

10:30-10:45 Coffee Break

10:45-12:15 Dr. Margo Watt PhD Professor of Psychology at St. Francis Xavier University Two Unlikely Serial Killers: What Can We Learn from Case Studies?

12:15-13:30 Luncheon Sponsored by InfoMagnetics Technologies/IBM (Crystal Ballroom)

Breakout Sessions TURNER VALLEY ROOM MARQUIS ROOM LEDUC ROOM (Computer Lab) 13:30-14:30 The Missing Links: Identify A Nova Scotia case study with Migrating from ArcMap to patterns & solving crime using international Implications ArcGIS Pro unstructured data Analyst - HRP/RCMP Halifax Stacy Belledin/John Beck - ESRI Richard Simpson

14:40-15:40 Building a Data Culture in Public Analyst as Expert: The case for one Migrating from ArcMap to Safety Agencies analyst per file in major ArcGIS Pro (continued) (Vendor Track) investigations Stacy Belledin/John Beck - ESRI Sonia Bizier/Eric Baril Alanna Philion

15:40-15:55 Coffee Break

15:55-16:55 Using a big data approach to County lines drug dealing gangs in Migrating from ArcMap to offender identification, the UK ArcGIS Pro (continued) prioritization, and management Steve French Stacy Belledin/John Beck - ESRI Dr. Melinda Morgan Dr. Scott Bennet

17:00-19:00 Welcome Reception in the Oval Ballroom

19:00-22:00 Business Watch International – Hospitality Suite

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Agenda - Day 2

Tuesday, June 4th

07:30-08:30 Registration Fairmont Palliser Hotel (Registration Area)

07:00-08:15 Breakfast in the Exhibitor Hall (Alberta Ballroom)

08:00-16:00 Vendor/Sponsor Exhibition (Alberta Ballroom)

Crystal Ballroom

08:30-10:00 Robert Aboumitri Criminal Intelligence Analysis Manager – Royal Canadian Mounted Police Modern Day Data: An Intelligence Analysis Perspective

10:00-10:30 Coffee Break

10:30-12:00 Trish Pace & Detective Scott Guterson Calgary Police Service Case Study: Baillie-Marsman Homicide

12:00-13:30 Luncheon Sponsored by CARFAX (Crystal Ballroom)

Breakout Sessions TURNER VALLEY ROOM MARQUIS ROOM LEDUC ROOM (Computer Lab) 13:30-14:30 Storytelling with Dashboards Arming Analysts with Automated Using the Crime Analysis Toolbar Salina Ho Analytics (Vendor Track) Stacy Belledin/John Beck - ESRI Curtis Garton – Senior Product Manager

14:40-15:40 Public Safety Data Portal: Open Value-added intelligence: Using the Crime Analysis Toolbar data, ArcGIS, and Dashboard to transforming your existing police (continued) visualize and share crime data data using iBase & Analyst Stacy Belledin/John Beck - ESRI Shauna Bent Notebook Brian Evans & Cst. Daniel Fleming

15:40-15:55 Coffee Break

15:55-16:55 Overdose detection mapping Multi-Jurisdictional Case Studies Using the Crime Analysis Toolbar application program Kim Audette, PhD (continued) Aliese Alter Stacy Belledin/John Beck - ESRI

19:00-22:00 Business Watch International – Hospitality Suite

3 | P a g e Agenda - Day 3

Wednesday, June 5th

07:00-08:15 Breakfast in the Exhibitor Hall (Alberta Ballroom)

Crystal Ballroom LEDUC ROOM (Computer Lab)

08:30-10:00 David Toddington Using Web GIS in Law Enforcement Toddington International – Founder & CEO Stacy Belledin/John Beck - ESRI Critical thinking is an objective analysis of a problem based on rational thought, self-awareness, honesty, open-mindedness, and an awareness of the frailty (and danger) of our own judgements

10:00-10:30 Coffee Break

10:30-12:00 Dr. Martin Bouchard Using Web GIS in Law Enforcement Professor at the School of Criminology - Simon Fraser University (continued) The Utility of Network Methods for Criminal Intelligence Analysis Stacy Belledin/John Beck - ESRI

12:00-13:30 LUNCH - ON YOUR OWN

Crystal Ballroom

13:30-14:30 Criminal Trial Workshop Michelle Paltzat and Detective Mike Cavilla, Calgary Police Service, University of Calgary, Derek Jugnauth-Criminal Defence Lawyer, James Thomas-Crown Prosecutor & Paul Bourassa–Barrister & Solicitor

14:30-14:45 Coffee Break

14:45-15:30 Criminal Trial Panel Discussion Michelle Paltzat, Detectives Christina Witt & Mike Cavilla, Michelle Paltzat (Analyst) Calgary Police Service, Derek Jugnauth, Criminal Defence Lawyer, James Thomas - Crown Prosecutor, & Paul Bourassa - principal at BL&SS: Bourassa Legal & Strategic Services 15:30–16:00 Closing Ceremony Annie Mitchell – IACA Vice President - Administration Manny San Pedro – International Symposium Committee Chair

Symposium Adjourned

Thank you to our Sponsors

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Presentation Abstracts & Speaker Biographies

Dr. Rachel Santos, Radford University “The Promising Future of Crime Analysis in Effective Policing”

Abstract: Dr. Santos will discuss the central role of crime analysis in effective crime reduction by police. That is, in place-based, problem-based, offender-focused, and community-based approaches, crime analysis plays an integral part, not only in guiding police to the places, problems, and people, but also in effective implementation of the tactics and strategies. She will provide an overview of the comprehensive organizational model for implementing evidence-based crime reduction strategies—Stratified Policing—focusing on the role of analysis as the foundation for directing strategies as well as evaluating crime reduction results. Finally, she will talk about the “four-phase process” of translating research to practice, and the promising future of crime analysts as translators and as essential to effective policing. Bio: Dr. Rachel Santos is currently a professor of Criminal Justice and Co-Director of the Center for Police Practice, Policy and Research (www.radford.edu/cp3r) at Radford University, in Radford, Virginia. Her interests include conducting practice-based research which is implementing and evaluating evidence-based crime reduction practices in the “real world” of criminal justice. In particular, she seeks to improve crime prevention and proactive crime reduction efforts by police in areas such as crime analysis, problem solving, accountability, as well as leadership and organizational change. She and Dr. Roberto Santos co-created Stratified Policing which is an organizational model for systemizing proactive crime reduction strategies and problem solving in police departments. Other areas of research include police/researcher partnerships, police/community collaboration, hot spot and problem-oriented policing, predictive policing, environmental criminology, crime and place, police/crime data and technology, experimental research methodology, and program evaluation. From 1994 to 2000, she was a crime analyst in a local police department of about 400 officers where she did all types of crime analysis as well as research on motor vehicle theft. Since 2000, she has lead federally funded research and technical assistance projects in these areas for the National Institute of Justice, the Office of Community Policing Services, and the Bureau of Justice Assistance. From these projects, she has published many final reports, practitioner guidebooks, and articles for both academic and professional journals. She has one of the only sole authored books on crime analysis in its fourth edition, Crime Analysis with Crime Mapping (2017) which has also been translated in Chinese. Dr. Santos earned her master’s degree and doctor of philosophy in sociology from Arizona State University in Tempe, AZ.

Dr. Margo Watt, St Francis Xavier University, “Two Unlikely Serial Killers: What Can We Learn from Case Studies?”

Abstract: “While nothing is easier than to denounce the evildoer; nothing is more difficult than to understand him.” This quote by Fyodor Dostoevsky captures the essence of Dr. Watt’s 2014 book entitled: Explorations in Forensic Psychology: Cases in Criminal and Abnormal Behaviour; a book that assumes an evidence-based approach to assisting readers in better understanding the biological, psychological, and social factors that contribute to deviant behaviour. Her presentation will focus on two of the cases contained therein – “Cruel and Disgraceful Conduct: Russell Williams” and “Case Study of a Black Widow: Melissa Shepard” Russell Williams was a 46-year-old model military man and decorated colonel and commander of Canada’s largest and busiest air force bases when he was convicted in October 2010 for two brutal murders, two sexual assaults, and 82 fetish burglaries; 79-year-old Melissa Shepard was nicknamed the "Internet Black Widow" for her ability to marry and murder grieving widowers. These two cases include particular elements (age, sex/gender, social status) that defy what we know from the research literature about who commits such acts and would challenge crime analysis. Bio: Dr. Watt is a Clinical Forensic Psychologist. She is a Full Professor and Director of the Forensic Psychology Program at St. Francis Xavier University (StFX, Antigonish, NS), Adjunct Professor at Dalhousie University (Halifax, NS), and Honourary Research Associate at the University of New Brunswick (Fredericton). Dr. Watt has a long association (20+ years) with the Correctional Service of Canada for whom she provides various services, including complex case and forensic risk assessments. She was the recipient of the StFX President’s Research Award in 2009, the Outstanding Teaching Award 5 | P a g e in 2013 and, most recently, was appointed the Jules Léger Research Chair at StFX. Her presentation will be derived from her book entitled: Explorations in Forensic Psychology: Cases in Criminal and Abnormal Behaviour.

Richard Simpson, Calgary Police Service

“The Missing Links: Identify Patterns & Solving Crime Using Unstructured Data”

Abstract: The Records Management Systems that Law Enforcement (LE) agencies use to scan databases tend to focus primarily on filter-based searches and structured fields. This represents a massive data gap given that a vast amount of police data is unstructured. Critical information exists in the narratives of police reports that 1) may be more thoroughly summarized than in the report fields or 2) that may not be in the report fields at all. Perhaps most importantly, Calls for Service (CAD) events vastly outnumber actual police reports, the chronologies of which are full of information on crimes, criminals, criminal descriptions, associations, MOs, phone numbers, addresses and vehicles. By not consistently and rigorously mining this unstructured data using text based Boolean queries, LE agencies will fail to identify the complete picture on crime patterns (or even the majority of the picture) and miss significant opportunities to solve all types of crimes. This presentation will document a number of investigations - involving commercial robberies, shootings, home invasions, and break and enters. Overall, the presentation will reinforce the idea that there is a much broader picture of criminal and suspicious activity that can be identified using text searches and unstructured data. your mix. Bio: Richard Simpson is a Crime and Intelligence Analyst with the Calgary Police Service within the Investigative Operations Section. His current area of interest and specialization is the use of modern data mining techniques for the purpose of establishing crime patterns and suspect identification, with particular expertise in the area of using text based / Boolean search terms to comb large amounts of unstructured police data. This approach is a particularly effective approach for identifying subtle links between crimes and uncovering previously unknown investigative intelligence and leads. Richard has been with the Calgary Police Service for approximately 7 years and hold an undergraduate degree in Business and a Masters’ Degree in Criminal Justice.

Alanna Philion, RCMP ALERT “Analyst as Expert: The Case for One Analyst Per File in Major Investigations”

Abstract: Alberta Law Enforcement Response Team Combined Forces Special Enforcement Unit (ALERT CFSEU) Calgary investigates serious and organized crime. It has had considerable success with drug and weapons seizures, charges and convictions. One of the key elements of this success is a single analyst assigned to each major investigation. In this environment, analysts perform all analytical functions: conduct database queries, chart, use analytical techniques such as phone and tracker analysis, and sometimes post-investigation intelligence reports. In this model, the analyst becomes the “expert”. They gather knowledge on events, entities, individuals, their patterns, their criminal activity, associations and organizations. Major investigations frequently use advanced police techniques such as under cover operators, agents and interception of communications which provide very detailed information about criminal organizations and criminal activity. Because (s)he is involved in the collection, collation, evaluation and analysis of the vast majority of information that enters the file, the analyst makes criminal associations quickly by cross-referencing multiple analytical and investigative techniques with background information. This can have a direct and positive impact on the speed, flow and direction of the file. The analyst continues to be the expert on these entities for intelligence purposes after the file. The analyst works closely with the primary investigator and affiants to keep them informed of new and emerging information. The analyst also provides information on (emerging) criminal trends that are local, provincial, national and international in scope that may have an influence on the investigation. This presentation will cover the role of the analyst in this investigative setting. It will include best practices used by the analyst to manage information and conduct analysis. It will also demonstrate the value and success of this model to analysts and managers. The tools and techniques will be presented as an investigative case study from the perspective of the analyst’s role. In 2015, CFSEU Calgary began a drug and weapons trafficking/drug importation file. This was challenging as the primary targets were also involved in an organized crime conflict in Calgary where rival gang members were killing each other. Within this highly volatile environment, one of the primary targets was involved in directing violence in Calgary. Bio: Alanna Philion has been an Intelligence Analyst with the Royal Canadian Mounted Police (RCMP) for over 20 years with a focus on organized crime. For the past 12 years in Calgary, she has been a tactical/operational analyst primarily working in a joint forces unit in ALERT CFSEU Calgary. Her focus has been organized crime, drugs, telecommunications analysis, and long-term Part VI investigations. She enjoys working in a joint forces environment with skilled investigators and analysts from RCMP and Calgary PS using the best techniques each agency has to offer. Prior to Calgary, Alanna was a Strategic Intelligence Analyst with RCMP Criminal Intelligence in Ottawa where she wrote criminal intelligence assessments from a national perspective. Some of the topics included identity fraud, copyright piracy, hackers, and encryption. Alanna also participated in an analyst pilot project in the RCMP Liaison Office in Washington, DC from 2002 to 2004. Following 9/11, she worked at the Canadian Embassy where she monitored and evaluated US government political, legislative and policy changes post-9/11 that could impact the RCMP. Her reporting was aimed at keeping RCMP senior managers informed during a time of unparalleled change and law enforcement restructuring. Alanna is a strong proponent of sharing intelligence and analytical tradecraft within the law enforcement community. She has enjoyed opportunities to formally and informally mentor colleagues within the RCMP, ALERT and Calgary PS. In her tactical role, she has continued to write intelligence reports that provide operational and strategic intelligence of benefit to law enforcement locally, provincially and nationally.

Dr. Melinda Morgan, Calgary Police Service & Dr. Scott Bennet, PhD, “Using a Big Data Approach to Offender Identification, Prioritization, and Management”

Abstract: Human beings often use heuristics or “mental shortcuts” when making decisions about risks and prioritization. Though these cognitive shortcuts can allow us to make efficient and timely decisions, they can also lead to errors. For example, heuristics can lead us to preferentially recall information about offenders that we have dealt with previously or recently. Geographically-based policing deployment models can further introduce heuristics into identifying those that offend across multiple policing geographic districts, zones or divisions. When choosing which offenders to target and manage, law enforcement agencies can benefit from a big data approach to identifying, prioritizing and managing offenders. Using a business

6 | P a g e intelligence tool, an analytical report was created that mines the data in a police records management system and ranks offenders according to the frequency and severity of their offending. This allows for a holistic view of an offender’s criminal behaviour across time, crime-type and geographical area and assists both analysts and officers in identifying priority offenders. This presentation will discuss research and findings in the decision-making and risk literature and how they impact policing decisions, an analysis of offending patterns in Calgary offenders, a demo of the Business Intelligence analytical report using anonymized data and a discussion of its methodology, examples of how the report is being used and finally, future directions with respect to risk indicators in police data. Bio: Melinda obtained her BA Honours and MA in Psychology from Carleton University and PhD in Social Psychology from the University of Ottawa. Her PhD thesis focused on the impact of experience in decision-making and risk under uncertainty. Melinda’s expertise is in the field of social and personality psychology and risk assessment methodolology. Prior to her current position at CPS, she worked as an evaluation consultant for Defence Research and Development Canada in a project focused on the development of a regional risk-assessment methodology for emergency management and disaster risk. She has worked as a Strategic Crime and Intelligence Analyst with the Calgary Police Service since 2014. In this position, she worked in the Criminal Intelligence Unit and was tasked to design the CPS Counter Radicalization Strategy. She is currently in the Centralized Analysis Unit where she provides strategic crime analysis for the Service and ongoing analysis for several business units including the Domestic Conflict Unit, the Community and Youth Services Section and the Offender Management Unit. She routinely conducts analysis related to offender behaviour, offender risk and victimology. Bio: Scott Bennet has been with the Edmonton Police Service for 5 years and is currently the Senior Statistical Analyst with the Business Intelligence Production Section . Scott has a Doctorate in Geography from McMaster University.

Steve French, Cornwall & Devon Police UK “County Lines Drug Dealing Gangs in the UK”

Abstract: In the UK County Lines are a very serious issue where criminal gangs set up a drug dealing operation in a place outside their usual operating area. Gangs will move their drug dealing from big cities (e.g. London, Manchester, Liverpool etc.) to smaller towns in order to make more money. This can have a really big effect on the community who live there and bring with it serious criminal behaviour. The gangs very often prey upon children or vulnerable adults, they set up business in their young and vulnerable people in order to recruit them. They regularly carry firearms, knives, bats and increasingly liquid weapons such as acid in order to increase their degree of threat. In this presentation will show how one such gang arrived in the small Devon city of Exeter and proceed to cause havoc over a very small period of time. It will talk about three events within the city, a shooting, a stabbing and a gang rape and how the analyst of the case pulled together seemingly unconnected strands together using modern day analysis in order to convict this gang.

Bio: Steve is an established criminal intelligence analyst with over 19 years experience in operational policing. My analysis experience includes work in the areas of organised crime, major crime analysis and tactical analysis. I have supported many high profile police operations including terrorism, murder, rape and commercial and domestic burglary. He has well developed skills in analytical software packages such as I2 alongside a good knowledge of crime theories and trends both nationally and internationally. Steve has experience and skills in people management skills and supervised, mentored and developed a team of researchers for Devon and Cornwall Police over a number of years. He is a respected speaker on crime analysis having spoken at many conferences, including four International Association of Crime Analysts (IACA) conferences. HIs particular strengths as an analyst include the ability to work proactively, professionally and to play a key role in the prevention and detection of crime.

Robert Aboumitri, RCMP, Toronto “Modern Day Data: An Intelligence Analysis Perspective”

Abstract: Intelligence analysis is an ever-evolving field utilising an enormous range of sources. The presentation will discuss a number of emerging sources with a focus on data generated through the use of modern smart devices which have become an integral part of all investigative work and are also used for intelligence purposes to detect and prevent crime. The ubiquity of smart devices turns them into 'trackers' in the hands of their users. These devices keep and provide specifics about many aspects of their user's life, they adopt the lifestyle of their user; they are the user’s unique 'digital print'. In-depth specialized data analysis can generate significant intelligence/evidence that may be impossible to obtain using other methods or sources, and as a result, it considerably increases the success rate of all investigations and prosecutions. There are several advanced techniques that can be applied to analyse and interpret such data to inform investigations, generate leads and produce evidence. This evidence needs to be effectively illustrated, visualised, and presented to maximize its impact.

Bio: Robert Aboumitri is a Criminal Intelligence Analysis Manager with the Royal Canadian Mounted Police, he is in charge of two analytical units in the Greater Toronto Area. One of his units is a unique team within law enforcement specializing in communications data analysis. During the last seventeen years, Robert has supported numerous investigations and is regularly consulted as a subject matter expert in the field of communications data analysis. In 2007, in recognition of his expertise, he was deployed to the United Nations in Lebanon to assist in the investigation into the assassination of Mr. Rafik Hariri, the ex-Prime Minister of Lebanon. At the end of his assignment, he took a position with the Special Tribunal for Lebanon (based in The Hague) as the head of an analytical team specializing in communications data analysis. In 2014, Robert was declared an expert in "the analysis and interpretation of cellular communications and data, and the analysis and interpretation of cellular telephone records as it relates to the location and movement of cellular devices in conjunction with cellular communication transmission towers" by the Supreme Court of Nova Scotia. Robert is currently managing a multi-million-dollar project on behalf of the RCMP and in collaboration with a private sector Toronto-based software company to develop and test a solution to allow analysts to make the leap to a new machine augmented era of data-driven criminal investigations. An era where new work- flows are needed where machines and humans work interactively together to extract narratives. Robert is the recipient of several medals and awards including; an Operational Service Medal, a Queen's Diamond Jubilee Medal, and a Commissioner's Commendation for Outstanding Service.

Trish Pace & Detective Scott Guterson

7 | P a g e “Case Study: Baillie-Marsman Homicide”

Abstract: On July 11, 2016, the Calgary Police Service started a missing persons investigation for 34-year-old Sara Baillie and her 5 year old daughter Taliyah Marsman. A few hours later Sara’s body was found hidden in her home. After 3 days of exigent searching Taliyah’s body was found a few kilometers east of Calgary. An acquaintance of Sara was charged and convicted of both murders. This case study will examine the role of a dedicated analyst during an exigent circumstances investigation; exigent searches and orders and the need for analytical support to articulate and maximize them; and the role of analytical support in the post-charge investigation and the court process.

Bio: Trish Pace has been with the Calgary Police Service as an analyst for 21 years. Her career started as a District Analyst in 1998, spending four years in the newly established District 7. Trish was then seconded to a Provincial agency, Criminal Intelligence Service of Alberta where she wrote the initial proposal for a joint forces Provincial organization with a mandate to assess and target organized crime in Alberta. Trish returned to Calgary in 2003 and was seconded to the Major Crimes Section as a pilot project to assess the effectiveness of utilizing an embedded analyst in an investigative area. Trish initially providing support to Homicide, Robbery, Sex Crimes, Domestic Conflict and Child Abuse. The project proved a success, with each area now having a dedicated analyst. Pace is now supporting Homicide and Missing Persons and has worked on over 100 homicide investigations. Pace has developed an expertise in the area of cell phone analysis, using the methodology to further investigations and lifestyle suspects. Pace has lectured to fellow analysts and Crown Prosecutors in relation to cell analysis and production orders across the Province. Pace was also the first CPS analyst to testify in court regarding cell analysis and to date has provided evidence in 13 Homicide trials. Pace was also featured in the reality show, Murder She Solved in an episode regarding a Calgary Homicide investigation as well as the Internet video, Anatomy of an Investigation. Detective Guteron has been with CPS for 16 years. For the last six years he has worked in the Homicide Unit. He has worked as general patrol, special duties team, missing person unit and general investigation unit prior to Homicide Unit. Scott has a B.Sc. degree in psychology from the University of Calgary.

Salina Ho, RCMP -Surrey “Storytelling with Dashboards”

Abstract: Communicating the stories behind data in a manner that effectively facilitates data-driven decision making is an integral part of an analyst’s responsibility. An analysis is only as impactful as the degree to which the audience understands it. Crime analysis as a discipline has various types of analysis, such as crime intelligence analysis, tactical crime analysis, strategic crime analysis, and administrative analysis. While each type of analysis has a different analytical purpose and poses a different business question, the analyst’s responsibility in understanding the needs and communicating the analytical product remains the same. When conducting analysis, analysts should aim to design a storytelling product that is tailored to the audience’s question, needs, and understanding, while staying true to the objective findings of the data. Paper or electronic paper analytical reports are commonly used today in law enforcement due to their ease of production and dissemination. As law enforcement operations continue to generate more data as a result of growing technological capabilities, however, paper reports may become unsustainable for meeting the needs of various audiences. Borrowing from other established fields of analytics and their management of data and reporting tools, dashboards are identified as a potential tool that can help address some of the challenges posed by paper reporting. Analytical dashboards, commonly associated with Business Analytics, can be designed in a way that allows various audiences with different interests on a common dataset to navigate and filter the analysis relevant to them. A well-designed dashboard can facilitate a personalized data storytelling experience and promote data-driven decision making in law enforcement. This presentation first explores the concept of storytelling with data, identifies key attributes to a ‘good data story’, and discusses the need to incorporate ‘design thinking’ in the analytical process. Then, the presentation introduces the concept of a dashboard for analytical reporting, breaking down the core components in building a good storytelling dashboard, including data management, designing a systematic workflow, data visualizations, and reproducibility considerations, and examines the pitfalls and challenges with dashboards. Various examples of dashboards will be presented, including tactical and strategic crime analysis dashboards. Lastly, the presentation proposes that effective dashboards can help promote data culture, equip and empower law enforcement personnel with knowledge to make data-driven decisions, increase internal exposure and accessibility to law enforcement data, and enhance collaboration efforts and relationships between the crime analysis unit and law enforcement’s operational units.

Bio: Salina HO is a Crime Analyst for the Surrey Royal Canadian Mounted Police (RCMP) since 2017. She is currently in the General Duty portfolio, where she has created an analytical dashboards for General Duty briefings, and a proactive enforcement activities dashboard for Duty Officers and Watch Commanders to monitor the proactive activities conducted by General Duty members. She also has experience in working investigational files with Surrey RCMP’s General Investigation Unit, Serious Crime Unit, and Special Victims Unit. In 2018, Salina was a finalist for the Municipal Employee of the Year award presented by the Surrey Board of Trade. Prior to her role as a Crime Analyst, Salina worked as a Corporate Research Analyst for a public company where she was the lead in multiple research projects within the organization. During her time there, she worked with various internal stakeholders to identify their business needs and designed the data pipeline integrating various sources of organizational data into analytical dashboards presented in the software Tableau. Her dashboards were selected to present to the CEO as samples that illustrate the value of utilizing dashboards as an organizational reporting method. Salina has a B.A. in Criminology and Psychology and a Certificate in Legal Studies from Simon Fraser University. Her passion and interest is in understanding the process and design of data analysis, open and accessible data, data ethics, and using programming languages for data analysis.

Shauna Bent, “Public Safety Data Portal: Open Data, ArcGIS, and Dashboard to Visualize and Share Crime Data”

Abstract: Toronto was incorporated as a city in 1834. As of the 2016 census, the population of Toronto is just under 2.8 million people covering a geographic area of about 641 km2. The City of Toronto consists of 140 neighbourhoods with 17 police divisions. Currently, Toronto Police Service (TPS) has a uniform strength of approximately 5,000 officers and civilian strength of approximately 2,300. Business Intelligence & Analytics Unit (BIAU) is responsible for supporting the Senior Management Team in their strategic management of operations by providing the information, tools and resources necessary to operate an effective analytical reporting system and provide effective and timely crime analysis. In 2016, Chief Saunders and the Toronto

8 | P a g e Police Service Board stated their vision to develop and facilitate an open data strategy as part of the Service’s modernization plan in order to align with the province’s Open Data standards, and provide the public with more accessible and transparent information and services - recommendation #17 of the Toronto Police Service Action Plan “The Way Forward: Modernizing Community Safety in Toronto.” Using information management technologies, BIAU drives the development of key performance indicators, dashboards, and data visualization for senior management, analysts and front line members as well as the public through the newly developed Public Safety Data Portal. The modernization action plan aims to be where the public needs us the most, enhance partnerships to create safer communities and, focus on the complex needs of a large city. Along with other units in the Service such as our Legal Services department and Corporate Communications, Toronto Police also worked in partnership with the province’s Privacy Commissioner to ensure that our process of curating the data for release satisfies privacy and security standards by protecting and preventing the release of personal identifying information. The Public Safety Data Portal went live in June of 2017. Since then, the portal has received an overwhelmingly positive response from a wide and diverse range of users and visitors to the portal. The portal has had a positive impact on public engagement by providing access to open data, maps, and dashboards which are used by various community groups such as Neighbourhood Watch Groups to raise awareness and safety concerns in their local areas at town hall meetings. The impact of the Public Safety Data Portal on the Service itself has been significant. The Service has experienced improved efficiencies. Frequent data requests including Freedom of Information requests are being diverted to the Open Data available on the portal. The portal has essentially streamlined access to standardized police data, both internally and externally, and reduced duplication of work. The provision of access to open data, by design, encourages new projects and initiatives. Access to the portal has improved awareness of data availability, increased self-service, and reduced dependence on individuals to produce and reproduce the same data-sets, thereby minimising discrepancies and improving the overall quality of the data. This presentation will focus on the development of the Public Safety Data Portal, what data is available, and how to navigate the portal.

Bio: Shauna Bent has been with the Toronto Police Service for 16 years and currently works as a Crime Analyst in the Business Intelligence & Analytics Unit (BIAU). Prior to joining the BIAU, Shauna worked as an Intelligence Researcher in the Urban Organized Crime Squad at the Intelligence Unit for 5 years. Some of her duties included generating strategic and tactical products to support resource management and covert operations. Since joining the BIAU, Shauna has worked on several analytics-driven projects and products such as the Annual Statistics Report, Shooting Reports, Major Crime Indicator dashboards, and maps. She also helps to maintain the Service’s Public Safety Data Portal and regularly conducts information sessions on how to use the portal. Additionally, Shauna supports the analytical needs of the Toronto Police Operation Centre, Senior Command as well as front-line officers and analysts. Shauna also assists in delivering analytical training to divisional and intelligence analysts. Before immigrating to Canada in 2000, Shauna completed a double-major Bachelor of Science degree in Zoology and Botany, graduating with honors, after which she completed three years of post-graduate MPhil research and analysis in Environmental Sciences (Freshwater Ecology). Shauna is currently pursuing a Master of Science degree in Crime Science from the Jill Dando Institute at the University College of London in the UK.

Brian Evans & Daniel Fleming,

“Value-Added Intelligence: Transforming Your Existing Police Data Using IBase & Analyst Notebook”

Abstract: Valuable intelligence is often lost in the terabytes of data housed in our police systems. As technology has evolved, it has become the role of the Analyst to figure out how to transform this rich data into intelligence information. This presentation will demonstrate how analysts can leverage IBM’s technology, iBase and i2 Analyst Notebook, in a new innovative way to bring together data from different sources in order to create high value intelligence otherwise hidden within existing police information [RMS, Criminal Intel Reports, Cellebrite data, etc]. The session will begin with an explanation of the technical requirements and database design, presented by Hamilton Police Service Intelligence Analyst Brian Evans. Divisional Analyst PC Dan Fleming will then demonstrate through case examples the practical use and advantages to analytical reporting gained through this system. Topics include: ‘Intelligence database development’: A brief introduction to the structure of the iBase database, the data sources used and a demonstration of the final product connected to Analyst Notebook. 'Indexing & Indicators': Creating a scoring system for offenders that can measure different criminal attributes such as their relative importance to the local organized crime network or their frequency in criminal intelligence reporting. Using open source graph visualization and manipulation software called GEPHI as a social network analysis tool. Target Prioritization’: Using the system to produce analytical charts with value added intelligence allows investigators to direct resources in a more efficient manner. These methods impact all levels of analysis from identifying drug supply chains at a tactical level to describing the interaction of multiple criminal networks at a strategic level. ‘Tactical Charting’: Working with officers during active investigations to enrich intelligence through data discovery of existing police records. Examples include improving crime stoppers tips before dissemination to officers, and providing immediate intelligence for officers prior to [and during] suspect debriefs.

Bio: Brian Evans has been the Intelligence Analyst for the Hamilton Police Service since July 2014. In that time, he has developed and expanded the services Intelligence Database program. This has included developing the database structure, identification of data sources, implementation of data capturing tools and continued maintenance of the database. Brian has applied data analytics and social network analysis to the services police data and leveraged this information to produce a valuable analytic tool. Brian graduated from Laurentian University in 2003 with a Bachelor of Science Degree and has previously enjoyed a 10-year career working in the municipal sector with the Halton Conservation Authority. Bio: Dan Fleming joined the Hamilton Police Service in 2009 and pushed a cruiser until a cushy office gig as the Divisional Analyst opened up in 2016. The potential role analysts could be playing in modern policing quickly became apparent to him, and he has since strived to elevate the profile of crime analysts. In pursuit of this Dan has joined the Canadian Society of Evidence Based Policing Community Engagement Team, and is a contributor to their weekly 'Crime Analyst Thursday' series. You can follow the CAN-SEBP analyst series on Twitter @CAN_SEBP_CE, and Dan personally as 'A Lowly Divisional Analyst' @PCFleming345.

Aliese Alter, Washington/Baltimore High Intensity Drug Trafficking area (W/B HIDTA) “Overdose Detection Mapping Application Program”

9 | P a g e Abstract: The Overdose Detection Mapping Application Program (ODMAP) is a real-time suspected overdose surveillance tool developed by the Washington/Baltimore High Intensity Drug Trafficking Areas (W/B HIDTA). The W/B HIDTA is 1 of 32 HIDTAs nationally, funded through the Office of National Drug Control Policy (ONDCP), and charged with disrupting and dismantling Drug Trafficking Organizations (DTO’s). Law Enforcement Officers are on the front lines of addressing the nationwide overdose and opioid epidemic, and are often first on scene administering Naloxone. Additionally, Law Enforcement has transitioned nationally to focusing on large-scale Drug Trafficking Organizations who are responsible for introducing these potent drugs into their communities. Prosecution of opioid dealers who cause overdoses can be very challenging. These prosecutions rely heavily on state and local law enforcement officers and their initial investigation of the overdose. Case studies will be presented to show how prosecutors and law enforcement can work together to successfully focus resources on targeting the worst offenders who are responsible for causing the most overdose deaths, and to hold these dealers accountable by bringing federal charges. ODMAP data provides law enforcement the opportunity to understand where and when drug trafficking organizations impact communities. A linear regression analysis of phone data and suspected overdoses can be used to confirm or refute correlations to specific drug trafficking organizations. Likewise, once a correlation is confirmed, trends determined from ODMAP data can be used to develop a holistic overdose response strategy for disrupting and dismantling the drug trafficking organization contributing to increases in overdoses. ODMAP and case/event management and deconfliction systems such as Case Explorer

Bio: Aliese Alter is the ODMAP (Overdose Detection Mapping Application Program) Program Manager for the Washington/Baltimore HIDTA. ODMAP provides near real-time suspected overdose surveillance data across jurisdictions to support public safety and public health efforts to mobilize an immediate response to a sudden increase, or spike in overdose events. In her role as Program Manager, she is responsible for the overall management of ODMAP, including outreach, program development, implementation and national partnerships. Aliese is responsible for interfacing with thousands of partners representing government, law enforcement and public health nationally to support data driven efforts to reduce overdoses. Prior to joining the W/B HIDTA, Aliese served as a Detective for the Henrico County Police Department. During her career in Henrico she held a variety of assignments to include: Patrol, Recruitment, and Special Victims Unit. Aliese received her Bachelor’s Degree in Business Administration, and is actively pursuing her Masters of Public Administration at George Mason University.

Kim Audette, PhD. Royal Canadian Mounted Police “Multi-Jurisdictional Case Studies”

Abstract: This presentation demonstrates how MO linkage analysis, cell tower and telephone toll analysis identified the perpetrator of two separate crime series.

Bio: Kim has been an RCMP analyst for 10 years. She spent 7 years as the Outlaw Motorcycle Gang Analyst for "F" Division, sitting on the National Tier Committee to combat Outlaw Motorcycle Gangs. Three years ago Kim joined the Crime Prevention/Crime Reduction unit to develop the crime analysis program in the division. Kim focusses her work on identifying crime series out of crime trends, identifying investigative avenues and suspects. Kim is a certified Geographic Profiling Analyst. Her background is in Forensic Psychology, and holds a Bachelors Degree from the University of Regina and a Masters Degree from the University of Texas at El Paso. Kim is currently completing her PhD in Forensic Psychology focusing on offenders under the age of 12.

David Toddington, Toddington International Critical thinking is an objective analysis of a problem based on rational thought, self-awareness, honesty, open-mindedness, and an awareness of the frailty (and danger) of our own judgements

Abstract: All too often, mission critical investigations fail because those involved jump to conclusions and draw faulty inferences that leave the trail cold. Correct conclusions are not the result of guessing, but by applying efficient thought processes. Specific to OSINT, this session is designed to help investigators and intelligence professionals avoid making incorrect assumptions by applying behavioural science, critical thinking, and scientific methodology in their work. Having been involved with criminal investigations for nearly 30 years and OSINT training within the law enforcement and corporate world for over two decades, David Toddington provides insight into “how to think about” the vast amount of data that can be uncovered during the course of an digital investigation along with an overview of some surprising lessons learned in his filming of four seasons of the "social experiment" that is the BAFTA nominated, hit UK television series “Hunted”. Bio: Based in Vancouver, BC, David Toddington is the Founder and CEO of Toddington International Inc (TII). With a global client base ranging from government agencies to members of the Fortune 500, TII has been enabling its customers to find and use online information more effectively since 1997. With a background as a senior manager in the IT industry and experience in police and military operations, David and his team have been developing and delivering a wide range of advanced proactive and reactive Open Source Intelligence and investigative solutions to both the private and public sectors for the past two decades. In working with the private sector, David maintains a position as Special Advisor to the International Chamber of Commerce Commercial Crime Section in London. He also sits as Chair of the Open Source Intelligence and Research Association (OSIRA), a professional body for the OSINT industry. Since 1989 David has held numerous police appointments including Royal Canadian Mounted Police Supernumerary Constable, Designated (DLEO) with the Organized Crime Agency of British Columbia, RCMP Auxiliary Constable within the Province of British Columbia and Technical Reserve with the City of Moscow Police in Idaho State. David has also served in Primary Reserve elements of the Royal Canadian Navy and Canada’s Army in addition to serving as an officer in the Canadian Forces Cadet Instructor Cadre (Air). Among other awards, David has been the recipient of a Royal Canadian Mounted Police Commanding Officer’s Commendation for his work in the development and implementation of new police Open Source Intelligence systems. Cast in the first four seasons of the Grierson Award winning, BAFTA nominated hit television series “Hunted” on Channel 4 in the UK, David features predominantly in “Hunter Headquarters” as an OSINT expert, utilizing his skills as an online Open Source Intelligence specialist, analyst, digital surveillance expert and social media specialist to digitally pursue fugitives and their associates. In addition to his work in the HQ, David was also involved in the physical surveillance and capture of four fugitives during the first three seasons of the program; he also served behind the scenes as an Intelligence Consultant on the US version of the program which debuted on CBS in January of 2017.

10 | P a g e Dr. Martin Bouchard, Simon Fraser University “The Utility of Network Methods for Criminal Intelligence Analysis”

Abstract: Over the last few years, law enforcement agencies have increasingly used the term “networks” to describe the way organized criminals and gang members operate. Yet, rarely exploited is the fact that the term “network” is associated with a powerful set of methods and principles that can be used to fill in some of the current gaps within criminal intelligence analysis, and law enforcement more generally. The presentation will introduce social network analysis as a set of simple tools that can help solve some of the current issues faced by law enforcement in their investigations and interventions relative to gangs, and organized crime. The presentation will use a variety of case studies to show how we can make systematic use of currently collected police data and apply simple network methods for problems such as ranking priority targets, planning interventions and forecasting their potential impact on serious crime in an area, including gang violence.

Bio: Dr. Martin Bouchard is a Professor of Criminology at Simon Fraser University, where he leads the Crime and Illicit Networks Laboratory. His research focuses on the dynamics of illicit markets, as well as the role of social networks in a variety of criminal phenomena, including street gangs, and organized crime. He has published over 100 peer-reviewed articles and book chapters on these topics over the last 12 years. He received the 2013 SFU Dean of Graduate Studies Award for Excellence in Graduate Supervision, and he is the 2018-2019 recipient of the WSC Fellows Award for individuals associated with the Western region who have made important contributions to the field of criminology. Beyond his academic work, Dr. Bouchard has a long track record of successful collaborations with government, and law enforcement agencies. He led major research projects for Public Safety Canada, the RCMP, CFSEU, and the Criminal Intelligence Services of British Columbia/Yukon, and of Alberta. He has been teaching social network analysis for specific use in law enforcement to over 100 criminal intelligence analysts over the last 4 years. From predictive policing to staffing models and deployment of frontline resources, to leveraging intelligence by connecting and modeling datasets, Mick's insights and experience help police leaders better understand their data and thus their environment.

Criminal Trial Workshop & Panel Discussion Michelle Paltzat, & Detective Mike Cavilla; Calgary Police Service, Assistant Professor Lisa Silver, University of Calgary; Markham Silver, Q.C.; Derek Jugnauth, Criminal Defence Lawyer James Thomas, Crown Prosecutor

“Criminal Trial Workshop & Panel Discussion”

Abstract: Increasingly analysts are called to testify in court. This presentation will provide information for analysts on how to prepare for court and work with Crown, a mock trial, lessons learned, and tips for analysts. A panel discussion will follow, where panel participants will be share their advice and respond to questions from the audience.

Bio: Detective Cavilla has over 23 years of policing experience with the Calgary Police Service in Calgary, Alberta, Canada. He currently holds the rank of Detective and Acting Staff Sergeant and has been a Detective for 13 years, with the last 10 years assigned to the Homicide Unit of the Major Crimes Section. Detective Cavilla has investigated over 300 homicides and been involved with over a thirty homicides and suspicious deaths involving infants and young children. Michael is married with two daughters and currently resides with his family in Calgary.

Bio: Christina Witt, PhD, has over nineteen years police experience with the Calgary Police Service, Calgary, Alberta. Det. Witt has been a homicide investigator since 2011, with prior experience in patrol, undercover drug officer, and child abuse investigator. Det. Witt created the Drug Endangered Children Risk Assessment (DECRA), which has become part of CPS policy and instructed on the following CPS courses: ISTATS (prostitution) course, Undercover Techniques course, Undercover Techniques for the CPS, Advanced Mobile Surveillance course, Investigative Skills Enhancement Program in Search Warrant and Interviewing Techniques. Det. Witt has presented at numerous criminal justice conferences in Canada and the USA. Dr. Witt has also been teaching as a sessional instructor at Mount Royal University in the field of Economics, Justice and Policy Studies, periodically since 2010. Dr. Witt has taught courses in Diversity in Justice, Aberrant Behavior, Criminology Theory, Crisis Intervention and Women in Crime. Dr. Witt attained her PhD in 2018, focused on best practices of homicide investigations. Bio: Michelle Paltzat worked for Canada Border Services Agency, Interdiction and Intelligence Division for 15 years with a focus on organized crime, terrorism and threat assessment. Michelle was assigned to multiple national and international joint force initiatives and investigations and was seconded to Criminal Intelligence Service Alberta from 1998 to 2000. She joined the Calgary Police Service in 2007 as a Major Crimes Analyst and is assigned to Homicide. Michelle has a BA in Criminology and has taken multiple courses to include crime analysis, intelligence analysis, behavioural analysis, investigative analysis, cell phone analysis, and risk and threat assessment. Bio: Derek Jugnauth has been with Wolch Watts Wilson & Jugnauth since January 2013. Prior to joining the firm Derek completed his undergraduate studies at the University of Saskatchewan where he earned a Bachelor of Commerce in Finance with Distinction (1997). Derek then spent ten years working for Accenture, one of the world’s largest business and technology consulting organizations, before changing careers. In 2011 Derek earned his law degree from the University of Calgary. After graduation he articled at both the Court of Queen’s Bench of Alberta and Blake Cassels & Graydon LLP before turning his focus toward criminal law.Now Derek works exclusively as a criminal defence lawyer alongside industry heavyweights Hersh Wolch, Q.C. and Willie deWit, Q.C. and the other talented lawyers comprising the team at Wolch Watts Wilson & Jugnauth. Since becoming a barrister Derek has appeared before all levels of court in Alberta and has (or is) defending clients across a wide variety of criminal code offences. Bio: James Thomas is a prosecutor with the Alberta Crown Prosecution Service in Calgary, where he’s been since being called to the bar in 2012. He studied law at the University of Calgary, was student director of Student Legal Assistance 2010-11, and was the 2011 recipient of the Campbell McLaurin Achievement Award (Silver Medal). He now maintains a general prosecution practice. 11 | P a g e

Bio: Paul Bourassa provides expert legal advice and strategic consulting in AML, including conducting risk analyses for companies’ current compliance regime. The risk analyses also include advice and consultation on anticipated changes to AML legislation as identified in the Federal Government 2019 Budget. Paul relies on his previous experience as a Federal Crown Prosecutor prosecuting drug, weapons, proceeds of crime, and money laundering offences. He was also in-house counsel to the Royal Canadian Mounted Police Integrated Proceeds of Crime Group where he advised on pre-charge investigations that included asset restraint and forfeiture. This experience provides him with a unique insight into both advisory services and trial advocacy.

Stacy Belledin & John Beck, ESRI (Sponsored Lab) “Migrating from ArcMap to ArcGIS Pro”

Abstract: Have you been using ArcMap and need a jumpstart into ArcGIS Pro? This workshop will help ArcMap users get ready to adopt ArcGIS Pro for your day-to-day work and will introduce you to many of its new capabilities including:  New modern interface  Multiple views & layouts  Improved integration for ArcGIS Online/Portal  Faster analysis and geoprocessing  Streamlined editing  3D capabilities

“Using the Crime Analysis Solution Toolbar”

Abstract: This hands-on workshop focuses on how you can use the newly released Crime Analysis Solution toolbar for ArcGIS Pro. The free toolbar helps make Desktop GIS more accessible to analysts as it combines frequently used out-of-the-box tools with new custom tools into a single toolbar organized according to the crime analysis process. The session will walk through how to use the tools and how you can use them in your everyday work.

“Using Web GIS in Law Enforcement”

Abstract: This hands-on workshop will introduce students to the benefits in using WebGIS to publish and share information with your organization. In this course, you will become familiar with an ArcGIS Online portal, create a web map and use it to create web apps (Story Maps, Dashboards, and more) that enable information sharing with your coworkers and customers.

Bio: Stacy Belledin is an Educational Specialist with Training Services at Esri. In her role, she specializes in authoring and teaching training courses for the public safety sector. Prior to coming to Esri, Stacy worked as a crime analyst with both the Lakewood (CO) Police Department, and the Jacksonville (FL) Sheriff’s office for 15 years. She has extensive experience with training in crime analysis and GIS, teaching for IACA, the former CMAP program, and Tiffin University. Stacy has a Master’s degree in Criminology from Florida State University and a Bachelor’s degree in Criminal Justice from Indiana University. As the Esri Law Enforcement Manager, John Beck has detailed knowledge of ArcGIS tools, technologies and best practices and he works with law enforcement agencies worldwide to adopt and implement the ArcGIS Location Platform. Before coming to Esri, John earned his master's degree in criminal justice from the University of Nevada and spent six years as a deputy sheriff and crime analyst in Washoe County, Nevada.

Curtis Garton, Uncharted Software (Vendor Track) “Arming Analysts with Automated Analytics”

Abstract: It's time to arm analysts with the ability to outperform the criminals they are trying to catch. You already have the intuition and techniques to help deal with the complexity of call records, tower dumps and phone extractions, but do you have the right tools to automate this work and get the answers you need fast? Large data sets don’t need to be complicated. Using the latest big-data search and database technologies (think Google, Amazon and Netflix), we would like to introduce you to: GeoTime Enterprise. A new tool from Uncharted that arms analysts with the ability to automate analysis, reporting and collaboration across cases of any size and complexity.

Bio: Curtis Garton is Partner and Senior Product Manager at Uncharted Software, a Toronto-based software company focused on cell phone analysis. With an emphasis on the development of visual analytics tools and technology, Curtis works with law enforcement and public safety agencies around the world -- helping them to analyze and present data pertinent to their investigations. Curtis has testified as an expert witness and trained hundreds of law enforcement professionals across the globe.

Sonia Bizier & Eric Baril, Hexagon “Building a Data Culture in Public Safety Agencies”

Abstract: The explosion of big data in today’s public safety agencies presents many challenges as well as many opportunities. Turning those challenges into opportunities starts with building a data culture that encourages decision-makers to focus on information and analysis to make more informed 12 | P a g e decisions. In this session, Sonia Bizier, vice president of sales for Hexagon Canada, and Eric Baril, solutions consultant for Hexagon Canada, will discuss the data challenges agencies face today and how Hexagon’s analytics and reporting solution build a data-led culture. Bio: Sonia Bizier. A passionate solution leader with 25 years experience, Sonia Bizier has been working with Public Safety agencies transform their organization to help them invest in enterprise analytics and build strategies that enable a data driven culture. Bio: Eric Baril. Experienced Solutions Consultant with close to 30 years of experience, Eric Pierre comes from the geomatics world and has specialized in GIS systems. Eric has held various roles as implementer, trainer and project manager of Enterprise systems. Eric has been working closely with many Canadian police agencies as a solution consultant helping them implement Enterprise Analytic platforms.

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