ANNUAL REPORT 2019–2020 Prepared by: Telephone: Planning, Evaluation and Audit (902) 368-6130 Published by: Fax: Health PEI (902) 368-6136 PO Box 2000 Charlottetown, PE Mail: Canada C1A 7N8 Health PEI 16 Garfield Street October 2020 PO Box 2000 Charlottetown, PE Printing: CANADA C1A 7N8 Document Publishing Centre Email: Available online at:
[email protected] www.healthpei.ca Web: Printed in Prince Edward Island www.healthpei.ca Twitter: @Health_PEI 2019–2020 Annual Report Table of Contents 1 Board Chair and CEO Message 2 Introduction 3 Current Strategic Direction 4 Health Care in PEI 5 Year in Review: 2019-2020 6 Strategic Goals Goal 1: Quality and Safety Goal 2: Access and Coordination Goal 3: Innovation and Efficiency 19 Financial Overview 21 Health PEI by the Numbers 23 References 24 Appendices Appendix A - Organizational Structure Appendix B - Scorecard Appendix C - Audited Financial Statements Board Chair and CEO Message On behalf of Health PEI’s Board of Directors, Executive Leadership Team, staff and physicians, we are pleased to present to the Minister of Health and Wellness and people of Prince Edward Island the 2019-20 Annual Report for Health PEI. This annual report provides an overview of our accomplishments, challenges, performance and financial results for 2019-20. Over the past twelve months, we focused on progress toward our strategic goals of Quality and Safety, Access and Coordination, and Innovation and Efficiency. We continue to focus on aligning health services with the needs of Islanders and providing high quality care across the province so care can be provided as close to home as possible.