Beverly Str!" Chair REVIEWED: LAURENCE KRESSEL, COUNTY COUNSEL for MULTNOMAH COUNTY, OREGON MULTNOMAH COUNTY
Total Page:16
File Type:pdf, Size:1020Kb
BEFORE THE BOARD OF COUNTY COMMISSIONERS FOR MULTNOMAH COUNTY, OREGON In the Matter of Approval of ) Emergency Medical Services' ) RESOL UTION Request for Proposals for ) 94-249 Emergency Ambulance Service ) WHEREAS, Multnomah County Emergency Medical Services Division, under compliance with the Ambulance Service Plan, intends to contract for emergency ambulance service; and WHEREAS, the Multnomah County Board of Commissioners required that the Division's Request for Proposals for such service be approved by the Board; and WHEREAS, the final Request for Proposals is now submitted for Board approval; now therefore IT IS HEREBY RESOLVED that the Multnomah County Emergency Medical Services' Request for Proposals for Emergency Ambulance Service is approved. BOARD OF COUNTY COMMISSIONERS FOR MULTNOMAH COUNTY, OREGON ~~ Beverly Str!" Chair REVIEWED: LAURENCE KRESSEL, COUNTY COUNSEL for MULTNOMAH COUNTY, OREGON MULTNOMAH COUNTY EMERGENCY MEDICAL SERVICES ADMINISTRA TION REQUEST FOR PROPOSAL P990-37-0029 for the provision of EMERGENCY AMBULANCE SERVICE January 6, 1995 mULTnomRH COUnTY OREGOn BEVERLY STEIN EMPLOYEE SERVICES (503) 248-5015 (503) 248-5170 TOO PORTLAND BUILDING COUNTY CHAIR FINANCE (503) 248-3312 1120 s.w. FIFTH, 14TH FLOOR LABOR RELATIONS (503) 248-5135 P.O. BOX 14700 PLANNING & BUDGET (503) 248-3883 PORTLAND, OREGON 97214 RISK MANAGEMENT (503) 248-3797 PURCHASING, CONTRACTS (503) 248-5111 2505 S.E. 11TH, 1ST FLOOR & CENTRAL STORES PORTLAND, OREGON 97202 January 6, 1995 Dear Prospective Proposer: Enclosed is a detailed proposal package by which Multnomah County seeks to procure a contractor for an emergency ambulance system. It is the County's goal to provide an integrated pre-hospital advanced life support system in the most cost-efficient method available. The proposal package is provided in the following sections: Section I Overview Section II Scope of Service Section III "Fail Safe" Franchise Components Section IV Proposal Requirements . Section V Performance Requirements Section VI Proposal Evaluation Process Section VII Overview of Multnomah County A non-binding Letter of Intent is due on February 1, 1995, at 12:00 noon, to remain active in the consideration for selection. We invite your submission of a proposal as specified in the proposal package. All proposers must participate in our Proposer's Conference at 10:00 a.m. on January 26,1995, at The AN EOUAl OPPORTUNITY EMPLOYER Oregon Medical Association, 5210 SW Corbett, Portland, OR Attendance is mandatory. Attendees to the Proposer's Conference are encouraged to submit written questions in advance. After the Proposer's Conference, only written questions will be accepted. The deadline for submitting questions is February 15, 1995. If, in the opinion of County Purchasing, additional information or interpretation is necessary, such information will be supplied in the form of an addendum which will be delivered to all individuals, organizations, firms, and corporations having taken out the RFP. Oral instructions or information concerning the specification on the project. given out by County managers, employees or agents to prospective applicants shall not bind Multnomah County. All addenda shall be issued by the Purchasing Director no later than five (5) days prior to the proposal deadline. One (1) original plus 10 copies of the application are required. All proposals shall be tabbed by major sections and are limited to 200 pages for the proposal and 200 pages for the appendices. Proposals are due no later than 4:00 p.m., March 27, 1995, and cover letters are due by 4:00 p.m., Aprill7, 1994. All proposals and cover letters that are not stamped by the appropriate deadline will be considered late and will be returned to the proposer unopened. The delivery location for this RFP and all contacts shall be made through: Jeff Baer, Buyer Multnomah County Purchasing 2505 SE 11th Avenue Portland, OR 97202 503-248-5111 FAX 503-248-3252 Postmarks are not acceptable. Proposals received after the deadline 'will not be considered. We thank you for your interest and look forward to a comprehensive proposal from your organiza tion. -:d]S~Sincerely, Multnomah County Purchasing mULTnomFlH COUnTY OREGOn BEVERLY STEIN EMPLOYEE SERVICES (503) 248-5015 (503) 248-5170 TOO PORTLAND BUILDING COUNTY CHAIR FINANCE (503) 248-3312 1120 SW. FIFTH, 14TH FLOOR LABOR RELATIONS (503) 248-5135 P.O. BOX 14700 PLANNING & BUDGET (503) 248-3883 PORTLAND, OREGON 97214 RISK MANAGEMENT (503) 248-3797 PURCHASING, CONTRACTS (503) 248-5111 2505 S.E. 11TH, 1ST FLOOR & CENTRAL STORES PORTLAND, OREGON 97202 January 6, 1995 Dear Prospective Proposer: Enclosed is a detailed proposal package by which Multnomah County seeks to procure a contractor for an emergency ambulance system. It is the County's goal to provide an integrated pre-hospital advanced life support system in the most cost-efficient method available. The proposal package is provided in the following sections: Section I Overview Section II Scope of Service Section III "Fail Safe" Franchise Components Section IV Proposal Requirements Section V Performance Requirements Section VI Proposal Evaluation Process Section VII Overview of Multnomah County A non-binding Letter ofIntent is due on February 1, 1995, at 12:00 noon, to remain active in the consideration for selection. We invite your submission of a proposal as specified in the proposal package. All proposers must participate in our Proposer's Conference at 10:00 a.m. on January 26,1995, at The AN EOUAL OPPORTUNITY EMPLOYER Oregon Medical Association, 5210 SW Corbett, Portland, OR. Attendance is mandatory. Attendees to the Proposer's Conference are encouraged to submit written questions in advance. After the Proposer's Conference, only written questions will be accepted. The deadline for submitting questions is February IS, 1995. If, in the opinion of County Purchasing, additional information or interpretation is necessary, such information will be supplied in the form of an addendwn which will be delivered to all individuals, organizations, firms, and corporations having taken out the RFP. Oral instructions or information concerning the specification on the project, given out by County managers, employees or agents to prospective applicants shall not bind Multnomah County. All addenda shall be issued by the Purchasing Director no later than five (5) days prior to the proposal deadline. One (1) original plus 10 copies of the application are required. All proposals shall be tabbed by major sections and are limited to 200 pages for the proposal and 200 pages for the appendices. Proposals are due no later than 4:00 p.m., March 27, 1995, and cover letters are due by 4:00 p.m., April 17, 1994. All proposals and cover letters that are not stamped by the appropriate deadline will be considered late and will be returned to the proposer unopened. The delivery location for this RFP and all contacts shall be made through: Jeff Baer, Buyer Multnomah County Purchasing 2505 SE 11th Avenue Portland, OR 97202 503-248-5 III FAX 503-248-3252 Postmarks are not acceptable. Proposals received after the deadline will not be considered. We thank you for your interest and look forward to a comprehensive proposal from your organiza tion. -:d~~Sincerely, Multnomah County Purchasing MULTNOMAH COUNTY EMERGENCY AMBULANCE SERVICES REQUEST FOR PROPOSAL Section SECTION I 1 OVERVIEW 1 Overview of Request for Proposal (RFP) 2 RFP and Other Fees . .. 3 Timetable 3 Term of Contract/Renewal Provisions 4 Response Data . .. 4 Minimum Requirements for Review 4 Cost, Revenue and Charge Review. .. 5 Contract Compliance and Rate Regulation Committee. .. 5 Confidentiality. .. 5 SECTION II 7 SCOPE OF SERVICE 7 Ambulance Service Area 8 Exceptions to the Service Area . .. 8 Overview of the Area . .. 9 General Requirements and Governing Law 11 Response TiIne Zones and Standards. .. 11 General. .. 11 Code-3 Calls . .. 11 Code-2 Calls. .. 13 Dispatch Services . .. 13 Penalties 13 Code-3 Calls. .. 13 Code-2 Calls. .. 14 Upgrades, Downgrades, Canceled Responses and Breakdowns. ..... 15 Upgrades. .. 15 Downgrades 15 Canceled Responses 16 Multiple Units/Break Downs 16 Waiver of Penalties/Grievances 16 Other Response-Time Issues. .. 17 Response Time Map Changes 18 Term and General Nature of Franchise Contract. .. 19 January 1995 Page i r::==:;,~ mULTnomFlH counT ••• MULTNOMAH COUNTY EMERGENCY AMBULANCE SERVICES REQUEST FOR PROPOSAL Section System Status Plan 19 Mutual Aid 19 Equalization of Response Zones 20 Staffing Requirements .. .. 20 Driver Training Requirements . .. 20 Dispatch Requirements 20 Vehicle and Equipment Requirements. .. 21 Data Collection and Evaluation Requirements 22 Communications Requirements . .. 22 Multi-Casualty Response . .. 23 Financial Requirement. .. 23 Funding of ASA Supervision 24 Other Requirements. .. 24 "Move Up and Cover" Requirements 24 Ambulance Plan and Policy Requirements . .. 24 First Responder/PSAP Training and Coordination. .. 25 Implementation Schedule and Requirements. .. 25 Supervision Requirement . .. 25 Safety and Risk Program 26 Support to Search andRescue Responses. .. 27 Public Information/Education Component. .. 27 Hazardous Materials Incident Training 27 System Requirements. .. 27 Helicopter Air Ambulance Services 28 Subcontrac~LegalEntity 28 SECTION III . .. 30 "FAIL SAFE"FRANCHISE COMPONENTS 30 Three-way Lease Requirements .. .. 31 Lock BoxAccount Required. .. 33 Performance Security Provisions 34 Performance Bond 35 Irrevocable Letter of Credit 35 Cash Deposit 35 Combination of the Above . .