OPERATING MANUAL | English COMPONENTS for the STROMER S-PEDELEC

OPERATING MANUAL | English COMPONENTS FOR THE STROMER S-PEDELEC

Headlights Operating element Touchscreen Brake with sensor Stem Saddle clamp Daytime running light / USB connector Power button Battery lock EnergyBus socket Mudguard Rear light Rim Fork Battery box Number plate holder

Brake disc Torque sensor Motor Crank Pedal Tire

Delivery scope Contents: - 2x Key - Operating instructions Stromer S-Pedelec - Battery charger

The S-pedelec bought by you may look different. These instructions describe S-pedelecs. These operating instructions are part of the S-pedelec delivery scope and only apply for these models.

2 3 not cleartoyou,ensureyourown safety. you have any questions or when some issues are structions. MakesuretoaskaStromerdealerif the contentandmeaningoftheseoperatingin- this pedelecmusthavefullyreadandunderstood • • • • lec. Allpersonsinvolvedin basic andneededknowledgetooperatethispede- It isassumedthatthebike’suserhasacquired bike. to havethisnecessaryworkperformedonyour this isn’tthecase,pleasecontactaStromershop bled and adjusted according to your body type. If The Stromeryouhavereceivedhasbeenassem- safe place. these operatinginstructionsandkeepthemina tively andpreventrisks.Please carefully read It will help you use this technology more effec- vehicle. portant informationregardingyournewpremium your newStromerandprovideyouwithsomeim- We wouldliketostartbycongratulatingyouon DEAR CUSTOMER, or disposingof cleaning repairing ormaintaining, using, the Internetatwww.stromerbike.com/support special, technical details. They can be found on of thecomponentsusedmustbeconsultedfor The instructionsoftherespectivemanufacturers technology. sues, asmodernS-pedelecshaveverypowerful We haveonlydescribedthemostimportantis- severe accidentsandeconomicdamage. often safety-relatedanddisregarditmayleadto nance. Pleaseadheretothisinformation,asitis relate to structure, technology, care and mainte- All information in these operating instructions a Stromerbeforestartingyourfirstride! Check which driving license you need to ride

ENGLISH SAFETY INFORMATION

Please thoroughly read all of the warnings and instructions in this operating manual before you Note: This symbol provides you with infor- Modern pedelec technology is high-tech! begin riding the S-pedelec. Please always store mation about handling the product or the part Working on it requires technical knowledge, ex- these operating instructions near your S-pedelec, covered in the instruction manual and should be perience and special tools! Do not work on your so that they are accessible at any time. read with attention. pedelec by yourself! Take your pedelec to a spe- Before the first ride, please be sure to read the cialist workshop when it is in need of repair, chapters “Before the first ride” and “Before ev- maintenance or restoration! ery ride”! Attention: This symbol warns of misuse Should you hand your S-pedelec to third parties, which could result in damaging the product or the Regularly check that all screw connections are make sure to hand over these operating instruc- environment. tight and all components are undamaged. tions with it. These instructions include symbols that require your special attention. Whenever these symbols are shown, there is a risk that the Danger: This symbol indicates a possible problem described actually occurs! The area to risk of injury when the appropriate, required ac- which the explicit warning applies is identified by tions are not implemented or the respective pre- red lettering. cautionary measures are not taken.

Important screw joint: Here, you must tighten with the exact torque. To find out the cor- rect tightening torque, you can either look at the bike part itself or in the table listing the tension values, which is found on page 68. A torque wrench must be used to apply the exact tighten- ing torque value. If you don’t have a torque wrench, bring your bike to a Stromer shop for re- pair! Parts that have been installed incorrectly may fall off or break! This may result in severe falls!

4 5 Legal requirements Luggage andloadtransport Before eachride Before thefirstride load trailers Child seats,childtrailersand Lighting system and electronics Instructions aboutelectrics For yoursafety Quick StartGuideforStromer Safety information Introduction Components fortheStromerS-Pedelec CONTENTS Rack If youhavefallen Instructions forparentsandguardians Installation Trailer 14 14 13 11 10 14 13 10 10 10 9 9 8 6 4 3 2 Operating element Riding aStromer Replacing partsonyourspeedpedelec Appropriate use Handling thebattery Menu andsettings USB changingsocket Touchscreen /Display Boost mode mode /Recuperation Braking Lighting system Support levels Sleep mode Switching off Switching on Power button Charging thebattery Safety informationregardingthecharger Inserting thebattery Removing thebattery Storing thebattery Safety notesconcerningthebattery Menu structure Touchscreen / Driving speedswitch 16 15 15 15 20 18 18 17 16 16 16 16 16 16 15 22 22 21 21 20 20 18 17 17 Legal disclosure Environmental tips Technical data Warranty, defects,wear Service /Maintenance Wear Screw connections Lubrication Inspection plan Gears Brakes Dealing withpunctures Rims /Tires Chain /Drive Screws andtorquespanners 36 36 34 34 23 34 32 31 29 29 28 25 25 24 24

ENGLISH QUICK START GUIDE FOR 1) Completely charge the battery before STROMER the first ride, internally or externally. a) External charging:

These are brief operating instructions in- Removing the battery tended for experienced S-pedelec riders. You must read the entire original operating instructions to ensure safe riding, even when you already have experience with S-pedelecs!

Detailed supplementary information regard- Charge battery externally ing the functions and settings are provid- ed by the Stromer app or on the Internet at www.stromerbike.com/support

Only charge the Stromer battery with a Stromer charger.

Inserting the battery

6 7 b) Chargebatteryinternally on thetop. The writing“THISSIDEUP”mustbevisible injuries. locked. Thisposesanadditionalrisk offallsand The battery compartment can in this case not be and safeplacebeforeyoutaketopublicroads! tice operatingandridingyourStromerinaquiet ground canleadtoafallorsevereinjuries.Prac- trolled startingupinroadtrafficoronloose strong accelerationfeelsveryunfamiliar.Uncon- The before placingthefirstfootontopedal. sure yoursafety.Alwayskeeponebrakeengaged once a minimum speed has been reached to en- top tube,belowthetouchscreen. The powerbuttonislocatedatthebottomof 2) Switchontheelectricalsystem Stromer charger. Never ridewhenthebatteryisnot inserted. The motoroftheStromeronlystartsup Only chargetheStromerbatterywitha on thehandlebar. off thehandlebar,byusingoperatingelement trolled while riding and without taking your hands Important functionsoftheStromercanbecon- Operating element ing speedabove0.5 km/h. Thisboostmode onlykicksinatadriv- 20 km/h! celerate withoutpedalsupporttoaspeedof held fortwoseconds!TheStromerwillthenac- button ontheoperatingelementispressedand reactivated whenyoustartworkingthepedals. the pedalsduringride.Motorsupportisonly The motorsupportstopswhenyoustoppushing pedals, thestrongersupportfrommotor. on thepedals.Themorefirmlyyousteponto The motor support depends on the force that acts a normalbicyclewithoutmotor. Basic settingsDrivingmode Touchscreendisplay The Stromercanobviouslyalsobeusedlike The boostmodeisactivatedwhentheplus Minus Support mode Plus Support mode light/main light Switch onthe

ENGLISH 3) Switch the electrical system off after ing the assembly or repair of an S-pedelec or how • Under wet and slippery conditions, alter your the ride to assemble and repair your Stromer. way of riding accordingly. In this case, you 1. Press the Power button to get to the shortcut Remain aware that riding an S-pedelec is gener- should ride more slowly and apply your brakes display. ally and always associated with risks. You, the earlier and more gradually as the braking dis- 2. Select OFF rider, are particularly at risk. Always remain aware tance becomes significantly longer. that you are not as protected as you would be, for Sleep mode example, in a car. You have no airbag and no pro- When the Stromer is not switched off, it will tective car body. You are nevertheless faster and switch to sleep mode after approx. 5 minutes of drive on other parts of the road than pedestrians inactivity. The sensor system remains active dur- or many cyclists, who do not have a sufficiently ing sleep mode. The system wakes up by itself as strong auxiliary drive. Pay particular attention to soon as you move the Stromer. others on the road. The following information regarding the rider must also be considered: • Always wear a fitted and suit- able S-pedelec helmet. Use it each time you ride! • Read the instructions of the hel- met manufacturer to learn about fitting the helmet correctly. • Ride at an appropriate speed and in accordance • Whenever you ride, wear bright clothing or with the terrain and your riding capabilities. Switching off Touchscreen display sports clothes with reflective elements (e.g. re- flective vest); This is important to ensure that Take note that you are exposed to special risks when FOR YOUR SAFETY you are seen in time by other traffic partici- participating in traffic on an S-pedelec. Protect your- pants. self and others by riding responsibly and safely! Before riding your pedelec on public roads, you • Tight clothes and trouser clips are mandatory should inform yourself about the applicable na- to wear. Your shoes should have an anti-skid, tional regulations in your specific country. stiff sole. Take note that you will be riding much fast- In many countries you will require a driving li- • Never ride hands-free! er on an S-pedelec than on a bicycle without an cense for driving an S-pedelec. Check the legal • Never ride with headphones. Never talk on the electrical drive. Other traffic participants might situation in the respective country before use. phone while riding your S-pedelec. Never ride misjudge that. Only use your S-pedelec in an ap- The operating instructions assume that you can your bike if you are not in a situation where you propriate manner. Important, relevant informa- ride a bicycle. These instructions are not intended are completely able to control it. You must al- tion is provided in the “Appropriate use” section. to teach you how to ride an S-pedelec. They are ways be fully fit to ride. Ask your Stromer dealer if you are not sure about also not intended to provide information regard- the purpose of use and the limits of the appropri- ate use of an S-pedelec.

8 9 connected. on your S-pedelec. Ensure that the charger is not remove thebatterybeforedoingany kindofwork age! knowledge canleadtosevereaccidents ordam- problems ordiscoveradefect.Alackoftechnical quire repairs, want to ask a question, experience Always contact your Stromer dealer when you re- parts areexposedafterafalloraccident. the electricalsystemor,forexample,whenlive remove thebatterywhenyounoticedamageto Immediately switch off the electricalsystem and riding comfortareinstalled. that importantupdatesaffectthesafetyand will checkthecurrentsoftwarestatusandensure regularly maintainedbyaStromerdealer.They tained byaStromerdealer.HaveyourS-pedelec quires youtohaveyourStromerregularlymain- is verypowerful.Correctandsafeoperationre- the componentmanufacturer’swebsites. www.stromerbike.com/support andoneachof in thisInstructionManual,under eration, maintenance,upkeepandtechnicaldata TRICS ANDELECTRONICS INSTRUCTIONS ABOUTELEC- You canfindinformationaboutthebike’sop- Always turnofftheelectricalsystem and The electricalinstallationofyourS-pedelec ing) orarechargeable energystoragedeviceas nominal voltageof 6V(permanentbatterylight- equipped witha generator, abatteryproviding S-pedelecs usedonpublicroads havetobe repair performedbyaStromerdealer. your safety!Havetheinstallation, inspection and levers isactivated! motor poweristransmittedwhenoneofthebrake both brakeleversareintheirinitialposition!No though noerrormessageisshown,checkwhether thus increaseroadtrafficsafety. easily be seen by other traffic participants and in the respective country. Youcanthenmore ning lightatalltimes,asfarthisispermitted situation! there. countries and can accordingly not be activated The daytimerunninglightisnotlegalincertain in oncomingvehiclesarenotblinded. when theheadlightisswitchedon,sothatdrivers support). Thedaytimerunninglightisdimmed time runninglightwww.stromerbike.com/com/ on whenevertheStromerisswitchedon.(Seeday- When thedaytimerunninglightisactivated,it LIGHTING SYSTEM If yourStromerS-pedelecdoesnotstart,al- We recommendactivatingthedaytimerun- A working lighting system is essential for A workinglightingsystemisessential for Please stayinformedregardingthelegal on thelatestLEDtechnology. Stromer S-pedelecsareprovidedwithlightsbased drained, byamotorwithdynamofunction. is poweredbythebatteryor,whenthishasbeen the taillight.ThelightingsystemofStromer an energy source for powering the head light and vided atwww.stromerbike.com/support Additional information regarding this issue is pro- insurance cover! and mayleadtoalossofwarranty, guarantee and Changes tothelightingsystemare notpermitted Germany prescribesthissetting. light andapointatdistanceof5m.Thelawin emitted drops to half its height between the head- ing downwardssothatthecenteroflightcone It isrecommendedtoadjusttheheadlightpoint- ing fluidorwashingupliquidissuitablehere. lights onaregularbasis.Warmwaterwithclean- modern LEDlights.Cleanyourreflectorsand It is not possible to replace the bulbs in

ENGLISH CHILD SEATS, CHILD TRAIL- Please take note that the driving characteristics ERS AND LOAD TRAILERS of the Stromer change when attaching a trailer. Please check the legal requirements of your Some trailers tend to tilt in tight bends. Drive country. carefully and adapt your speed and riding style Stromer S-pedelecs may not be operated to the situation. Installation with child seats! Some trailers are only approved by their manufac- turers for use with bicycles or pedelecs (peddling support up to 25 km/h). It is essential to adhere Have the trailer and its attachment mounted Do not let children who are unattended ride to the instructions of the respective manufacturer. by a Stromer dealer. the S-pedelec without first thoroughly instructing them in how to use it! Explain to children the dan- Legal situation in Switzerland The installation of the following trailer connection gers of using electrical devices. Transporting a trailer is permitted under certain cir- systems was tested by Stromer. If a child wants to ride the S-pedelec, check cumstances as long as certain restrictions are ad- • Thule ezHitch, Webber-E and Burley couplings whether the child has reached the prescribed hered to (Swiss federal road traffic regulations (VRV) can be mounted on the optional Stromer Trailer age and has the appropriate driving permit as re- Art. 68 para. 1 in connection with Art. 68 para. 7). Plate Kit (Art. 221019). Check other coupling quired! At most two children in protected seats may be systems before you buy. transported in one trailer (VRV Art. 63 para. 3 Let- • Various manufacturers offer optional full- ter d). axle couplings/adapters with the dimensions Always check the applicable national regu- On fast S-Pedelecs with assisted pedaling of more M10x1. These couplings make it possible to lations before using child trailers and load trailers. than 25 km/h, the carrying of children in a trailer mount, for example, a BobYak or a FollowMe These may also concern the permitted maximum is permitted. A child seat and a child trailer must to the Stromer Trailer Plate Kit (Art. 221019). speed and the permitted total weight! The use of not be operated at the same time. (VRV [German Get advice from a Stromer dealer on the operation child trailers in combination with S-pedelecs is federal road traffic regulations] Art. 63 para. 3 lett. of the trailer. prohibited in many countries. d. VrV) It is permitted to transport a child on a trailing Instructions for parents and unit (according to VTS [Swiss technical require- guardians Trailer ments for road vehicles] Art. 210 para. 5) such as the one made by FollowMe, when the child can As a legal guardian, you are responsible for use the pedals while sitting (VRV Art. 63 para. 3 watching over the child and his or her safety. This For operation with trailers, please research Letter b). includes taking care of the S-pedelec’s technical the applicable regulations in your country. Children being transported are not obliged to wear state and supervising the rider. a helmet in Switzerland. However, we recommend You must be sure that the child has learned safe Only use your Stromer with trailers that have ex- that children in the trailer always wear a helmet handling of the S-pedelec and fulfills all legal and plicitly been released for use with S-pedelecs. Take and to buckle them in with the trailer’s internal country-specific requirements, e.g. has reached a note that many countries prohibit the transport of safety belt system. possibly prescribed minimum age and has the ap- children in a trailer attached to an S-pedelec. propriate driving license as required.

10 11 gers ofusingelectricaldevices. them inhowtouseit!Explainchildrenthedan- the S-pedelecwithoutfirstthoroughlyinstructing to setupyourhandlebars andstem. riding position,please allowyourStromerdealer To ensurethatyou enjoy a safeand comfortable • • • use andadjustedtofityourbody. This includes: this manual.EnsurethattheSpedelec isreadyfor swer any further questions you have after reading Your specialistStromerdealerwillbehappytoan- are availableontheInternet. the individualcomponentmanufacturer,which Please alsoconsidertheoperatinginstructionsof begin ridingtheS-pedelec. instructions in this operating manual before you Please thoroughlyreadallofthewarningsand BEFORE THEFIRSTRIDE in theappropriateenvironment. safe andresponsiblehandling of theirS-pedelec Ensure thatyourchildhaslearnedandunderstood Securing thewheelsintoframe andforks brakes Checking theassemblyandsettings ofthe handlebars Setting thepositionandfixtureof the seatand Do not let children who are unattended ride are veryslippery! their grip.Whenwet,rubberand plastic pedals put onyourpedelec,familiarizeyourselfwith into accountwhenriding! of longerbrakingdistancesandslipperysurfaces on slipperysurfaces. Please takethepossibility can bedangerouslydifferentinwetconditionsor Also rememberthattheeffectivenessofbrakes off onyourfirstridewiththebicycle! the brakesonasafepieceoflandbeforesetting brakes youarefamiliarwith.Pleasegettoknow cantly strongeranddifferentbrakingeffectstothe a protectedarea. • • • which brake. Ensure that you knowwhichleveroperates tion foryou(seepage48). Adjust the seatto a safeand comfortable posi- that thebrakeleversarealwayswithineasyreach. Allow your Stromer dealer to set up the brakes so Familiarize yourselfwiththenewbicyclein If rubber or plastic pedal covers have been Modern brakingsystemscanhavesignifi- checked byaspecialist. refrain from riding! First have your S-pedelec If youshouldfindanycuts,rips or holes,please particles, e.g.shardsofglassorsharp stones. age, cracksordeformations,aswell asembedded Check thetiresandrims.Scanthem foranydam- nificantly changeitsshapebyapplying pressure. a pumpeduptire,youshouldnot be abletosig- doing thefollowing:Ifyouplaceyour thumbon out on a ride, you can check the tire pressure by Hint: Asageneralruleofthumbwhenyouare 2.5 barisasuitablepressureformosttires. If youcannotfindanyrecommendedpressures, minimum andmaximumpressure! sides ofthetires.Pleaseadheretorequired instructions as to the correcttire pressures on the Check theairpressureintires.Youwillfind ing effect. brakes! Modernbrakeshaveaverystrongbrak- where youcanfamiliarizeyourselfwiththenew Please takeaninitialtestrideinasafeplace rattle whilebrakingorexhibitanyplay. its brakingeffect.Thebicycle’ssteeringshouldnot brake shouldliftthebackwheeloffgroundwith vent thebackwheelfrommoving,whilefront brake lever.Thebackshouldcompletelypre- Push theS-pedelecforwardswhilepulling cause andremoveitbeforeyoucontinueriding. operation, haveyourStromerdealerdeterminethe If youhearrattlingorotherunusualnoisesduring tions”). ing screwsandnuts(seesection“Screwconnec- the quick-releaseaxlesandallimportantfasten- the frame and fork. Check the firm attachment of Ensure thatthewheelsaresecurelyfastenedin

ENGLISH It is also necessary for you to check the following Direction components of your S-pedelec: • Check that the battery box is safely closed with the battery inside. • Check the charging state of the battery to en- sure that the charge is sufficient for the drive planned. • Familiarize yourself with the functions of the operating element. Ensure that you have read the manufactur- Possible positions for adjusting bolted connections. er’s instructions before using step-in or clipless pedals. Always squeeze the brakes of your pedelec Practice clipping your shoes in and out of the ped- before you place a foot on the pedal! The motor als’ locking system before your first ride in a quiet, starts propelling as you step on the pedal. This safe place. Clipless pedals which do not properly boost is unusual and can lead to falls or cause release are a safety hazard. dangerous traffic accidents.

In the case of step-in pedals, you are able to adjust how much force is required to release the shoe from the pedal. Please test this on your first ride with a setting that releases easily! Regularly clean your step-in pedals and keep them in good Positions of screw connections for adjusting the sitting position condition with a suitable spray lubricant.

Installing pedals Setting up the seating position If your pedelec was supplied without the pedals Before you use your Stromer S-pedelec for the first pre-installed, these have to be attached with the time, the seating position has to be set up to suit correct wrench. Please note that the pedals have your body size. This is vital for riding safely and Setting up the position of the handlebars/ to be screwed on in different directions and se- securely. stem cured with a high mounting torque (see page 68). To do this, the seat’s height, alignment and angle Apply assembly grease to both threads. have to be set up, as do the height and alignment of the handlebars with the stem. Consider that not every stem is suitable for every steer tube when retrofitting your pedelec! Only use Stromer stems. Only allow Stromer deal- ers to work on your handlebars and stem!

12 13 leave aminimuminsertionlengthof7.5cm. not haveamaximummarking,thenyoumust mum extensionlengthmarked!Ifyourtubedoes er pulltheseatpostfurtheroutthanmaxi- clamping boltsin theseatpost. horizontal. Youcanadjustthisby looseningthe general, the upper surface of the seat should be to checkthattheangleofseat issuitable.In Once you have set the height of the seat, you have Setting uptheangleofseat Knee angle90° When adjustingtheheightofseat,nev- • • • • • • • • • • Before everyride,pleasecheck: BEFORE EACHRIDE as setupintheright position are bothcorrectly andsecurelyfastenedaswell That thehandlebars, stem,seatpostand damaged That theframeandforksarenotmisshapen or for ashorttime. even whenthevehiclewasonlyunsupervised release axles(see“Screwconnections” section), The firmattachmentofscrewsand nuts ofquick- properly andaresafelysecured That thesuspensioncomponentsareworking That thetireshaveasufficienttreaddepth rides offfortifiedroads penetrating alienobjects,particularlyafter Tires andrimsfordamage,eccentricity The tightnessofthepipesandconnections battery inside. That thebatteryboxissafelyclosedwith properly secured That thebrakesareworkingsafelyand safely attached nectors andlightingfunctioncorrectlyare That thebell/hooter,allelectricalplug-incon- • • ceeded. Thiscanleadtofallsandseriousinjury! predetermined usageperiodorservicelifeisex- Components mightspontaneouslyfailwhenthe impact ontheoperatingsafetyoftheseparts. and wheelsaresubjecttoheavywear,whichcan other partsrelevanttoyoursafetysuchasbrakes Frame andforks,suspensioncomponents by aStromerdealer. you regularlyhavealltheimportantpartschecked S-pedelec alot,eitherforsportordailyuse,that It isparticularlyimportantifyouuseyour Have itinspectedbyaStromerdealer. sure thatyourS-pedelecisinflawlesscondition. shifted ortwisted, e.g. thehandlebarsorseat. function andsafeattachment ofpartsthathavebeen but alsobentcomponents. Youmustalsocheckthe may bedentsandcracksintheframe andthefork, Check thewholeofthS-pedelecfor changes. These If youhavefallen which isnotrecognizabletotheeye! while carboncomponentscansustain damage num partscannotbesafelybentback intoshape, after afallorifyourS-pedelecfallsover!Alumi- must releaseeasilyandwithoutproblems. als: Functionaltestingisrequired.Thepedals When youareridingwithclipless/step-inped- wards. Itshouldnotmove. turning theseatortippingitupwardsdown- That theseatpostandaresecure.Try Please makethesechecksbeforecontinuing Do notrideoffwhenyouarecompletely

ENGLISH If you notice any changes to your S-pedelec, DO is not constructed for this use. Overloading of the LEGAL REQUIREMENTS NOT continue cycling. Do not re-tighten any loose seat post with a luggage rack may break the seat parts without first checking them and always use post and lead to serious accidents. a torque wrench. The permitted total weight of the vehicle may not The regulations and requirements for e-bikes Bring your S-pedelec to a Stromer dealer, describe be exceeded, even when a luggage rack with a are continuously being revised and may change the fall and get your S-pedelec inspected! higher carrying capacity would enable that! at any time. Obtain information regarding the valid legal requirements so that you are always up LUGGAGE AND LOAD Front-wheel luggage carriers to date. TRANSPORT Front-wheel luggage carriers may not be installed or operated. For S-pedelecs, special provisions apply for their limit of use. This means that e-bikes are sometimes Attached accessories must always be in- Safety information for luggage transport operated like a bicycle and at other times not. stalled according to the regulations and instruc- Before riding on public roads with your Stromer, tions. You must ensure the correct fastening inform yourself about the current legal require- torques for all screw connections (see “Screw con- Luggage loads change the behavior of your ments enforced in your country. nections” on page 68) S-pedelec. They extend the braking distance, among This information can be found at your Stromer • Only use add-on parts that comply with the other things. This may lead to severe accidents or dealer, the respective national bike or e-bike as- respective legal regulations and road traffic falls. Adapt your riding style to different driving sociations and online. regulations. characteristics, i.e. brake earlier and consider the There you can obtain information on how your • The use of unlicensed parts may lead to accidents. more sluggish steering properties. Only transport Stromer must be equipped in order to drive in You should therefore only use original accesso- luggage on the luggage rack intended for this pur- traffic on public roads. These sources describe, ries and add-on parts which fit your S-pedelec. pose! Child seats may not be installed or operated. for example, which lighting systems have to be • Use the advice of a Stromer dealer. installed and which brakes the S-pedelec must Please ensure that nothing can get caught in the have. spokes and turning wheels. The currently valid, national regulations also deal with age restrictions and specify from which age people are allowed to drive on which part of the Rack If you are riding with luggage, ensure that road and whether certain driving permits are re- you do not exceed the maximum permissible quired. The regulations for children riding on pub- weight of the S-pedelec. Information on the lic roads are also found here. It will be made clear Only retrofit luggage racks to S-pedelecs weight capacity of the rack is also stated here. if a helmet is required to be worn by law. that have been approved by Stromer for this pur- Additional information regarding this issue is pro- pose. Use only the intended fixing devices. vided at www.stromerbike.com/support Ask your Stromer dealer whether and how lug- Check whether your private third-party-lia- gage may be transported when using add-on parts bility insurance covers possible damage caused made of carbon. Don’t fix racks to the seat post! It by using a Stromer S-pedelec.

14 15 trailer. weight and the stipulated maximum speed for the this area!Pleasetakenoteofthepermittedtotal taking any chances when it comes to quality in this purposeinSwitzerland.Werecommendnot may only be transported in trailers dedicated for S-pedelecs withinthescopeofEUlawandthey equipment. Children may notbetransported by quires thatyourS-pedelecisfittedwithsuitable If youwouldliketotransportluggage,thisre- where thismightbepermitted. porting additionalpersons,eveninspecificcases national law.Weurgentlyadviseagainsttrans- mitted withintheframeworkofrespective, S-pedelec, e.g.inachildtrailer,canonlybeper- Transporting anadditionalpersonbyusing the scopeofvalidityEUlaw! transport childrenintrailersofS-pedelecswithin to beriddenbyoneperson.Itisnotpermitted that aredescribed inthismanual. operating, servicingandmaintenance conditions Use asintendedalsoincludesadherence tothe permitted). weight of luggage + weight of trailer (if trailer is weight ofS-pedelec,including ofbattery+ 140 kg.Permittedtotalweight:Weight ofdriver+ APPROPRIATE USE The totalweightoftheStromerS-Pedelecis S-pedelecs aremeansoftransportdesigned model. parts which have been approved for use with your ted if your vehicle uses these parts or replacement cle. Inotherwords,theS-pedelec is onlypermit- process whichareallowedtobeused onthisvehi- Specific componentsaredefined intheapprovals SPEED PEDELEC REPLACING PARTSON YOUR or jumps. extreme loads,e.g.drivingoverstairs,ridertricks Stromer S-pedelecshavenotbeendesigned for • • • e.g., intermsof: from non-adherencetothesafetyinstructions, This appliesparticularlytodamagesresulting ages resultingfromuseoutsideofintendeduse. Manufacturers anddealersarenotliablefordam- scribed bynationallaw. and fortified paths when they are equipped as pre- Stromer S-pedelecsmaybeusedonpublicroads The incorrectremedyingofdefects Overloading, or Use onterrain 7. 6. 5. 4. 3. 2. 1. with approvedpartsareasfollows: Parts whichmustonlybereplacedlike-for-likeor from therelevantlicensingauthority. S-pedelec exists,orobtainanindividualpermit an expertopinionregardingtheapprovalforyour Use originalpartsorreplacementforwhich top tube,belowthetouchscreen. The powerbuttonislocatedatthebottomof Power button RIDING ASTROMER Brake system Rims Tires Battery Motor unit Fork Frame 14. 13. 12. 11. 10. 9. 8. et post Seat Stem Handlebars stand Side Number plateholder Rear light Front light

ENGLISH The power button has the following functions: OPERATING ELEMENT Lighting system • Waking up from sleeping mode A daytime running light is integrated into your • Change from shortcut display to riding display Important functions of the Stromer can be con- Stromer to increase safety in daily traffic. • Change from riding display to shortcut display trolled while riding and without taking your hands • Change from any point in the menu to the off the handlebar, by using the operating element shortcut display on the handlebar. Switching on Light button Press the power button to switch on.

Plus button When your Stromer has been locked with a PIN, you must unlock your Stromer after switch- Minus button Press the light button on the operating element ing it on before you can use it. (See “Theft protec- on the handlebar to switch the headlight on or off. tion” chapter) In some countries, the daytime running light can not be turned off. Switching off Support levels 1. Press the Power button to get to the shortcut The + and – buttons of the operating element display. on the handlebar make it possible to change be- When you are traveling and your battery is 2. Select OFF. tween the following support modes: drained, the motor of the Stromer assumes the Bicycle mode: The motor is switched off. function of a dynamo. This ensures that enough Sleep mode Support mode 1: Low motor support, optimized electricity is produced to power the lighting. Thus When the Stromer is not switched off, it will for large driving range. you can always ride safely with your Stromer. switch to sleep mode after approx. 5 minutes of Support mode 2: Medium motor support – this inactivity. The sensor system remains active dur- support mode can be fine-tuned by using the Braking mode / Recuperation ing sleep mode. The system wakes up by itself as Stromer app. Stromer S-pedelecs can also generate energy with soon as you move the Stromer. Support mode 3: High motor support for maxi- their motor and thus charge the battery, for ex- Alternatively, you can also wake up your Stromer mum speed. ample, when driving downhill. In this case the by using the power button. motor acts like a dynamo, i.e. it performs a brak- The motor support depends on the force that acts ing function and thus generates the power that on the pedals. The more firmly you step onto the charges the battery. This may significantly extend Always switch off your Stromer by using the pedals, the stronger the support from the motor. the driving range for a tour. Recuperation can fur- touch screen when you want to prevent it from The motor support stops when you stop pushing ther be used as a convenient “engine brake” on switching itself on. the pedals during the ride. Motor support is only steep or long declines. reactivated when you start working the pedals. As soon as you brake, the motor switches to recuper- ation/brake mode and supports your braking effort.

16 17 BOOST. tivated after2seconds.Thetouch screenshows on thehandlebarpressed.Theboost modeisac- Activate boostmodebykeepingthe plusbutton up to20km/hor12evenwithout pedaling. press of abutton. The boost mode accelerates you The Stromerprovidesyouwithfullsupportatthe switch speed mode /Driving Boost is usuallybelow10km/h. according to theversion of thefirmware loaded.It and youstepontothepedals.Thisspeedvaries when the speed falls below a certain minimum The recuperationisautomaticallyterminated mized. range isthereforeeasilyandconvenientlyopti- recuperation levelsbrakesignificantlymore.The therefore suitableforflatdeclines,whilestrong A weakrecuperationlevelbrakeslessandis button pressedforanother2seconds. To terminaterecuperation,againkeepthe+ ing theplusorminusbutton. your Stromer can now be adjusted by again press- button pressed for 2 seconds. The braking force of downhill drives.Tousethis,keeptheminus- The Stromeroffersabrakingaidforprolonged Stromer. therefore increasesthedrivingrangeofyour The brakingenergy is storedin your battery and or– mode isswitchedoff. the plusbuttonoractivatebrake,boost exceed a minimum speed. As soon as you release fore easilybeoperated withgloves.Gentlepres- responds togentle fingerpressureandcanthere- spond totouch,like capacitivetouchscreens,but That meansthatthetouchscreen doesnotre- sistive touchscreen. The displayoftheStromerisequippedwithare- Touchscreen TOUCHSCREEN /DISPLAY mode willbedeactivated. As soonasyoureleasetheplus-key,boost The boostmodeonlyswitchesonwhenyou soon asyoustartridingyourStromer. The touchscreenchangestothedrivingdisplayas Riding display display. through variousmenusorchangetotheriding sure onthetouchscreenissufficienttonavigate 1. by re-enteringyour PIN. it off.TheStromercanthenonlybe switchedon can locktheStromerwithaPINwhen youswitch The Stromeroffersoptimaltheftprotection. You Activate lock Theft protection the desiredinformationisbeingdisplayed. riding displaysbypressingthetouchscreenuntil tion regardingtheride.Youcanchangebetween The ridingdisplayshowsyourspeedandinforma- display. Press thePowerbutton togettheshortcut

ENGLISH 2. Select LOCK. Is the battery of your smartphone empty? – No • Ambient temperature: A battery discharges The theft mode is activated when the locked problem. The Stromer has been equipped with a faster in cold weather. Stromer is moved. USB charging socket. Connect your smartphone to • Weather and vehicle weight: In addition to The Stromer can in this case only be returned from recharge the battery. the ambient temperature, wind conditions also theft mode by using the Stromer OMNI App. This The charging socket is located in front on the day- have influence on the range. More force has to makes the Stromer very unattractive for thieves. time running light and is sealed by a rubber lip. be applied while riding through strong head- Your Stromer automatically switches off when it winds. The weight increases with luggage etc. has not been switched off or locked, but has not and more power is also then needed. been used for a prolonged period. However, the • Technical condition of your Pedelec: Too low lock is not activated in this case. air pressure in the tires increases the rolling resistance. Dragging brakes also affect range. Deactivating the lock • Battery capacity: The battery capacity indi- Proceed as follows to deactivate the lock: cates the capacity of a fully charged battery, 1. Press the Power button. to store a certain amount of electricity. As the 2. Enter your PIN using the touch screen. capacity decreases with the increasing age of a battery, the amount of storable energy in a full Stromer OMNI App charge also decreases. Get the maximum out of your Stromer. Install the • Road quality and the route profile: Rough pave- Stromer app on your smartphone and discover the ment or gravel reduce the range. You can ride world of Stromer. much further on flat surroundings than when The Stromer app is the easiest way to configure riding on slopes. your Stromer for your needs. Fine-tune the sup- Only connect your smartphone when the port mode to your personal needs. pedelec is standing. Do not change your smart- MENU AND SETTINGS The app also shows you the position and the bat- phone while riding. tery charging state – even when you are not near Menu structure the Stromer. Range Pressing the power button takes you to the short- The achievable range per charge is dependent on cut display. Here you have direct access to all USB CHANGING SOCKET various factors: functions and settings: • Support level: The higher the support level used, the lower the range. Only the ST2 and ST2s models have this fea- • Riding style: You can save energy with the op- ture. timal use of the gear shift. In lower gears you need to use less power, the support will be less and your Pedelec’s drive consumes less energy.

18 19 2. 1. German, English,French,Italianand Dutch. The Stromer supports the following languages: Languages 2. 1. format. You canindividuallysetthetimeanddisplay Time to thedrivingmodedisplay. Pressing thepowerbuttonagainbringsyouback GUAGE section. Select thelanguagerequiredin the LAN- Go toMENUandpressSYSTEM. Go toMENUandSETTINGS. The sired displayformatandtosetthetime. TIME sectioncanbeusedtoselectthede - 2. 1. and imperial(Mi;mph;Wh/Mi)measuringunits. The Stromer supports metric(km;km/h;Wh/km) Units (km/miles) 2. 1. ing strength. of the Stromer to your driving style with the brak- You can adjust the strength of the motor braking Break mode your ownsafety. You cannotcallupthemenuduringridefor the touchscreenchangestoridingdisplay. Stromer standsstill.Assoonasyoustartmoving, stromerbike.com. the current functions is provided online at www. change afterasoftwareupdate.Adescriptionof or onlineatwww.stromerbike.com. settings isprovidedintherespectivesub-chapters preferred measuringunits. The Got toMENUandpressSYSTEM. the BRAKEMODEsection. The strengthofthebrakemodecan besetin Go toMENUandpressBIKE. The menuusonlyavailablewhenthe The functionofthesettingsdescribedmay Detailed informationregardingtheindividual UNITS sectioncanbeusedtoselectthe 3. 2. 1. Setting thePIN mail addresswhenyourStromerisactivated. mobile numberand by e-mailto the registered e- and willbesenttoyoubySMStheregistered Your firstlocking codeisrandomly generated range. levels. Highersensitivityreduces thedriving response behavioroftheStromer at allsupport respond moretolowpressureonthepedals. Higher sensitivityimpliesthatyourStromerwill 2. 1. sensor sensitivity. rider powerandmotorsupportiscontrolledbythe Stromer toyourridingstyle.Theratiobetween You canadapttheresponsecharacteristicsofyour Torque sensor fore youcanuseit(see“Theftprotection”above). must unlockyourStromerafterswitchingitonbe- The press SETTINGS. Select display. Press thePowerbuttontogetshortcut umn TORQ.SENS. You cansetthesensitivityofsensorincol- Go toMENUandpressBIKE. A changeofsensorsensitivity influences the If yourStromerwaslockedwithaPIN,you PIN columncanbeusedtosetanewPIN. MENU intheshortcutdisplayandthen

ENGLISH HANDLING THE BATTERY nance or assembly. Unintentionally activating the • Never send a battery in the mail! Batteries are On/Off switch might lead to injury or an electric hazardous goods. Only send batteries for your shock. S-pedelec through your Stromer dealer. The battery may overheat and catch fire under cer- • Don’t ever open up the battery; This can cause tain circumstances. the battery to short circuit. All warranty and • The battery may not be disposed of with domes- guarantee claims expire when the battery was tic waste. The sales outlet will take it back and opened. will ensure appropriate disposal. • Do not store the battery with metal objects • Never store several batteries on top or next to that may cause shorts, e.g. office clips, nails, each other. This may lead to overheating and Safety notes concerning the screws, keys, coins. A short circuit may cause fire. battery burns or fires. • Keep the battery away from heat, e.g. strong Storing the battery • Only charge the battery with the charger it be- sunlight and fire. There is a risk of explosion. Store the battery in a dry and well-ventilated longs to. The use of other chargers poses the • Protect the battery from coming into contact place. A room temperature of approx. 20 °C is risk of fire. with water and other fluids. Contact may dam- optimal to prevent loss of capacity. Only use the • Do not drop or throw the battery and avoid age the protective circuit and the protective battery for rinding the Stromer in cold conditions. strong impacts. The battery might otherwise mechanism of the battery. This may cause fire Store it in a warm environment, which increases leak fluid, start a fire or explode. and explosions. the range. Ensure that the Stromer is switched off • Do not apply force to the battery. The integrated • Do not clean the battery with a pressure wash- when you want to store your battery in your bike. protection mechanism may be damaged when er. Use a damp rag when cleaning the battery. Check its charging level approx. every 4– 8 weeks the battery is deformed. This may result in fire Never use corrosive cleaning solutions. and recharge it as required. and explosion. • In the event that fumes escape after inap- Store the battery with a battery charging state of • Do not use the battery when it is damaged. The propriate use or damage, ensure exposure to at least 40% when you do not intend to use it for a liquid contained may leak and contact with the fresh air and consult a doctor if you experience prolonged period, e.g. during a winter break. eyes may result in blindness! Avoid contact, any medical problems. Before starting a ride, This is the most effective way of preventing deep otherwise rinse off the liquid with lots of water the battery must be fully locked in place in its discharging. Ensure that the battery is never and immediately consult a doctor. holder and the battery box must be closed. You stored in a fully discharged state, as this may lead • Obtain information regarding the currently val- may otherwise lose the battery while riding. to deep discharging and irreversible cell damage. id regulations when you want to transport the • Prevent deep discharging of the battery. It may Possible guarantee or warranty claims may then S-pedelec, e.g. by car. cause irreversible damage to the cells. become void. • The battery is exclusively intended for use with The battery must be recharged within 2-3 days af- Stromer electrical bicycle drives. Inappropriate ter it has been fully discharged in order to prevent The battery is considered a hazardous good! use or wrong handling may cause injury or a deep discharging. Remove the battery when you want to perform fire. Stromer is not liable for damage caused by any kind of work on the S-pedelec, e.g. mainte- inappropriate use.

20 21 Permissible chargingtemperaturerange:0 -20 -60°C Permissible dischargingtemperaturerange: °C -20 –60 you installitinyourS-pedelec. used orrechargedforaprolongedperiodbefore You shouldchangeabatterythathasnotbeen creases withage,evenwhenitiswell-maintained. fully chargedbattery!Thecapacityofabatteryde- deep dischargingispossiblewhencomparedtoa consider thatthisshortenstheperiodafterwhich is best suited to preserving your battery. Please battery boxopens. sure andturnitin aclockwisedirectionuntilthe Push thekeyintolockapplying gentlepres- Open thebatteryboxwithappropriatekey. Removing thebattery Storage atabatterycharginglevelof40-60% Permissible storagetemperaturerange: 1. 2. – 50 °C battery downwardsuntilitlatches. lettering that theconnectorpointsdownwards andthatthe Place thebatteryinto box. Takecare Inserting thebattery get damaged. it. Youcouldgetinjuredand/orthebatterymight The batteryisveryheavy,sotakecarenottodrop Pull outthebattery. THIS SIDEUPisvisibleontop.Pushthe or getlost. at a safe place to ensure that it does not break Always pullthekeyoutoflock andkeepit caught onit,whichmightleadtoa fall. injured bytheprotrudingkeyorclothes mightget Never leavethekeyinlock. You mightget then pullthekeyoutoflock. onto theflapuntilitlatcheswithasoftclickand Close thebatterybox.Presswithyourflathand

ENGLISH Safety information regarding Use the charger in a dry room and don’t cover it up Charging the battery externally, outside the charger while it is in use. It could otherwise short circuit the S-pedelec or cause a fire. First connect the charger to the mains pug (LEDs Check the mains voltage before connecting the light up red and green) and then to the battery. charger! The voltage of the power source must Hold the charging cable loosely in your hands and correspond to the information on the type plate bring it gradually closer to the socket of the battery. of the charger. • Always pull the plug out of the socket before cleaning the charger. • The charger should be disconnected from the mains once the charging process has been completed.

For safety reasons, always place the charger Read the operating instructions for the char- on a dry, non-flammable surface. ger before beginning to charge the battery. The magnets will help you to position the plug You can change the battery of your Stromer while A defective battery should neither be correctly. it is installed in your S-pedelec. However, you charged nor used any further. A battery can be- The LEDs in the charger light up in orange and can also remove the battery from the S-pedelec come warm while charging. It must not get hot. green during the charging process. and charge it in another place. It is particularly When the battery heats up strongly, immediately The LEDs in the charger light up in green when advantageous to charge it in a warmer environ- terminate the charging process. the battery has been fully charged. Separate the ment (room temperature) when it is cold outside, battery/Stromer from the Stromer charger and in order to shorten the charging period. Avoid then the charger from the mains connector. charging processes below 0 °C or above 40 °C and Never ride when the battery is not inserted. in tightly sealed spaces. The charging process is The battery compartment can in this case not be Charging the battery internally in the automatically stopped at temperatures below 0 °C locked. This poses an additional risk of falls and S-pedelec or above 40 °C. injuries. The connection for the charging cable is located Please note that a sudden change of tempera- on the left side of the down tube, slightly below ture from cold to warm can cause condensation Charging the battery the connection to the head tube. to build up in the charger. Avoid this by storing Open the cover of the charging socket. the battery in the same place where it is charged. 1. Connect the charger to the power mains. The Only use the charger supplied or a charger re- Always read the charger information first. integrated LEDs light up in red and green. leased by Stromer to avoid the risk of fire. 2. Hold the charging cable loosely in your hands and slowly move it near the socket of your

22 23 battery chargestatus isshownintheformofabar ing thebatterycharge statusofyourStromer.The The drivingdisplay providestheoptionoftrack- Charging statusindicator mation atwww.stromerbike.com/support. Accurate chargingtimesareprovided intheinfor- sion andthemodelofbattery thecharger. The charging time may vary according to the ver- Charging duration 3. The LEDslightupinorangeandgreen. Connect theStromerchargerwithStromer. tion theplugcorrectly. Stromer. Themagnetswillhelpyoutoposi- tor providessupport. The barpointsfromrighttoleftassoonthemo- The longerthebar,higherenergyflow. an energy-saving way with a large driving range. the currentenergyflow.Thedisplayhelpstoridein barabovethebatterychargestatus indicates The mode (nosupport)whenthebatteryisempty. switches offthemotorandchangestobicycle The Stromer automatically and a percent value. to sustainthebasic functionsofyourStromerand A small part of thebattery energy is saved in order dark barpointsfromlefttoright. The batteryischargedduringbrakemode,sothe is emptyandthemotorsupporthasstopped. for approximatelyanotherhourwhenthebattery keep yousafe.Thelightinganddisplaystillwork tees withthemanufacturer forotherparts. generally invalidates thewarrantyandguaran- S-pedelec. Theuse ofothernon-approvedparts parts alsoinvalidatestheregistration ofthe In thiscase,usingnon-originalor non-approved the fastpedelec”section. list isprovidedinthe“Exchangeof components of scribed forsomecomponentsand an appropriate parts approved by your manufacturer. This is pre- nal replacement parts from the manufacturer or suitable replacementparts. ufacturer, importer or Stromer dealer for advice on thorized replacements.Pleaseconsultyourman- effectively ifyoureplacepartswithsuitable,au- forks, handlebars,stem,headset,brakes,lights). Refrain from repairing key parts yourself (frame, have beeninstalled. updates thatimprove safety andridingcomfort current softwarestatusandensurethatimportant selecting replacements.Theywillalsocheckthe aged and worn parts and are able to advise you in a Stromerdealer.Theseexpertscanidentifydam- SERVICE /MAINTENANCE Only replace broken or worn parts with origi- Your S-pedeleccan only functionsafelyand Regularly haveyourS-pedelecinspectedby

ENGLISH • Open live parts should only be maintained and Chain tension If you install non-original or the incorrect cleaned at a Stromer dealer! To ensure that the chain and gears can work safe- replacement parts, this can lead to a severe loss of • Remove the battery before cleaning your ly, the chain must have a certain level of tension. function! Tires with bad grip or tires that were not S-pedelec. Ensure that the battery box is again Otherwise it can come off and lead to a fall. Chain designed for use in S-pedelecs, brake pads with completely closed. gear systems tense the chain automatically. inappropriate friction coefficient and wrongly • Ensure that you do not touch and thus possibly used or badly designed light-weight components connect contacts when cleaning the battery. can cause accidents with the most severe of con- You risk being hurt and the battery may suffer Dirt and permanent strain wear the chain. sequences. The same applies for improper assem- damage if the contacts are live. The chain should be replaced as soon as it can be bly! • Cleaning with a high-pressure cleaner may significantly lifted (approx. 5 mm) from the front damage the electrical system. The high pres- chain ring with your fingers. Screws and torque spanners sure might also push cleaning liquid into Replacement of the chain is to be expected after sealed parts and thus damage them. approx. 1500 km, depending on the load. • Avoid damage to cables and electrical compo- When working on the S-pedelec, please en- nents. When this has happened, the S-pedelec sure that all screws are tightened to the correct must be deactivated until it has been inspected torque. The required torque is printed on many by a Stromer dealer! parts with a screwed connection. This amount is stated in Newton meters (Nm) and this work Chain OK should be carried out using a torque wrench. Best Switch off the electrical system, remove the suited are torque wrenches that slip and provide battery and close the battery box before perform- an acoustic signal when the predefined fastening ing any kind of work on your S-pedelec. torque is reached. Otherwise, screws may snap or break. If you don’t own a torque wrench then you Chain / Drive Chain worn should always leave this work to a Stromer dealer! The drive chain must be regularly cleaned and A table with the most important fastening torques lubricated to ensure appropriate functioning (see for screw connections is provided in the “Screw the “Deadlines and inspection work” section). Dirt Many modern chains for derailleur gear systems connections” section. can be removed with the normal pedelec wash. no longer have chain connectors. Special tools Otherwise you can clean the chain by rubbing are required to open/exchange/close them. They it with an oily cloth. When the chain is clean, it should be exchanged by a Stromer dealer. should be greased at the joints with suitable lubri- Other chains are supplied/mounted with chain cant. After being left to soak, the excess lubricant joints. In some cases, these can be opened with- should then be removed. out the need for tools. These chain connectors can Torque spanners also be used to repair a damaged chain on a ride, if they have the correct width for the drive train.

24 25 could slipofftherimsorexplode! Please adheretotheselevels,otherwisethetires tire pressureisprintedonthesideoftires. lec’s tires.Theminimumand maximum permitted en rimsandleadtofallsseriousaccidents. dealer andreplaced,asrequired.Wearcanweak- see damage.HavethemcheckedbyaStromer during riding.Donotridewitharimonceyoucan and arevitaltoyoursafetyonthebike.Theywear advice fromaStromer dealerwhenselectingtires. and theECEquality testmarker.Itisessentialtoget manufacturer. Please take note of the correct size for authorized products that were approved by the The tiresofanS-pedelecmayonly beexchanged type ofuse. of yourtires.Noteverytireisdesigned forevery regularly check the pressure, tread and condition Rims /Tires Tires are wear parts.Youshouldtherefore You should also regularly check your pede- Rims aresubjecttoagreatdealofstrain 26x2.15 55-559 26x2.10 54-559 26x2.10 53-559 26x2.00 50-559 26x1.75 47-559 Customs designationETRTOsize the Stromer: The following tire dimensions are permitted for example: E475R0007911 permit for faste-bikes according to ECER75. For All tiresusedwithaStromermusthaveanE- in the event of a flat tire. Please contact a Stromer Tire exchangeworks similarlytoanormalbicycle read eachoftherelevantsections. wheels oftheST2andST1Xdifferslightly. Please wheels Flat tireandremovaloftherunning which areavailableonline. instructions ofthecomponentmanufacturers, Please obtaininformationfromtheoperating an Allenkeybeforethewheelcanberemoved. The quick-releaseaxlemustfirstberemovedwith • • • • puncture: You needthefollowingequipmenttorepairatire Dealing withpunctures Spare tube Air pump Allen keyforquick-releaseaxles Plastic tirelever The removal and mounting of therear • the StromerST2andST2s Rear wheelremovalandmountingfor axle. agonal spanner and pull out the quick-release Release thequick-releaseaxlewitha6mmhex- Front wheel risk ofanelectricalshockandtheinjury. the batteryisinbox.Thisprevents separate orconnect an electricalconnection while before performinganymaintenancework.Never Please remove the battery from the battery box dealer whenyouarenotsurehowtochangeatire. • of anobstaclewhenremovingtherearwheel. (highest gear)sothattherearderailleurisless First switchthegeartosmallestsprocket lease axle(1). hexagonal spanner and pull out the quick-re- Release thequick-releaseaxlewith a5mm

ENGLISH • Pulling on the small, silver strap bracket (3) de- Reassembling the tire and inner tube taches the connector from the motor (4). You can now remove the wheel from the fork or rear structure and repair the tire damage. Please take note of the running direction of the tire when installing it. Removing the tire and inner tube Unscrew the valve cap, the fastening nut and pos- sibly the cap nut from the valve. In the case of Prevent foreign bodies from entering the Dunlop or Express Valves, remove the valve stem. tire. Ensure that the inner tube does not have any • Release all of the remaining air from the inner folds and is not squashed. Ensure that the rim tube. tape covers all spoke nipples and does not have • Insert the tire lever opposite the valve on the any damage. • Pull the rear derailleur slightly backwards. inside of the tire. • Lift up the Stromer. The running wheel will de- • Insert the second tire lever approx. 10 cm from Place one edge of the rim into the tire. tach from the frame when it gets a gentle knock the first, between the rim and tire. • Push one side of the tire completely into the from the top with the palm of the hand (2). • Lift the tire wall over the edge of the rim. rim. • Repeat this lifting action around the wheel un- • Insert the valve through the valve hole in the 3. til the entire tire is free. rim and put the inner tube into the tire. • Remove the inner tube from the tire. • Pull the second side of the tire into the rim with the balls of your hands. • Ensure that the inner tube is correctly posi- tioned. • In the case of Dunlop or Express Valves: Push the valve stem into the correct position and tighten the cap nut. • Pump the inner tube up a little. • Check that the tire is properly in place and runs true, using the control ring on the side of the Change the inner tube tire. Adjust the positioning of the tire with your Switch the inner tube for an intact one hand if it does not quite run true. 5.4. • Pump the inner tube up to the recommended tire pressure.

26 27 the hubbeforereinstallingrearwheel. stall thewheel.Reattachmotorconnectorto Proceed in reverse order of the removal to rein- Reattaching thewheel

2

.

1

. Removal the ST1X Rear wheelremovalandmountingfor torque forthequick-releaseaxlesis20Nm. fork, usingthequick-releaseaxle.Thefastening Safely attachtherunningwheelinframeor 1. • • • • 4. 2. 3. move thechainfrom thesprocket(4). Take thewheeldown fromthemounts.Alsore- keep itfromfalling.(3) counterclockwise. Holdthewheeltightlyto Loosen thequick-releaseaxleby turning it Unscrew bothplugsandseparatethem(2). guide (1). Pull thecablewithplugdownfrom

ENGLISH Mounting • First, put the small plug (a) together and screw • Check that the brake pads are aligned with the it shut. Then, put the large plug (b) together brake surfaces. 1. and screw it (3). • Test the brakes. Read the instructions of the gear unit manufac- 4. turer to ensure correct and safe installation and setting of derailleur systems. Brakes Your Stromer is equipped with a hydraulic disk brake. • Guide the wheel between the mounts from the bottom. The hub has to slide into the groove provided in the left mount. (1) • First, insert the thinner cable (a) in the cable Brakes are vital to your safety on the bike. • The cable running from the motor must be lo- guide. Push it down until it clicks into place. You should therefore maintain them on a regular cated under the chain stay. Then insert the larger cable (b) in the cable basis. This requires specialist knowledge and spe- • Ensure that the chain is correctly positioned on guide. Also press this cable in until it clicks. (4) cial tools. Leave all work on your S-pedelec to the sprocket. your Stromer dealer! Work that is improperly car- 5. ried out endangers your safety on the S-pedelec! 2.

Brake discs and brake pads are particularly subject to wear. Please allow a specialist retailer to check these key parts on a regular basis and replace any worn parts if necessary. 20 Nm • Insert the quick-release axle in to the mounts • Position cable and plug back in the starting and hub. Tighten it to 20 Nm. (2) position. (5) • Do not touch the brake disc or the wheel. 3.

Make extra sure that the brake disks are correctly located between the brake pads after re- installation! Tighten all screws with the prescribed fastening torque (see “Torques” section). Failing to do so could cause the screws to tear and components to come apart. Source: Shimano® techdocs

28 29 brake. from riding.TheStromerdealermust bleedthe If the pressure point remains soft, please refrain ing systemtodischargeanybubbles. ply the brakes several times. This allows the brak- brakes seemssofterthan it wasbefore. Slowly ap- ing thebicycle,checkifpressure pointofthe could causethebrakestofail.After transport- air bubblescanenterthehydraulicsystemwhich S-pedelec is on its side or upside down. Otherwise The brakelevermustnotbeappliedifthe jury. system. Thiscouldresultinseriousfallsand- form andcauseacompletefailureinthebraking scents. Otherwisethiscanallowvaporbubblesto ods, ascanbethecaseduringlong,steepde- injury orburns. ing ordirectlyafterbraking.Thiscouldresultin brakes Safety instructionsforhydraulicdisk Avoid permanentlybrakingforlongerperi- Do nottouchthebrakediskwhileitisrotat- gers yoursafetyontheS-pedelec! gears! Workthatisimproperlycarried outendan- dealer toundertakeanyworkonyourbicycle’s gears beforeyourfirstride.AllowStromer with howtooperatetheS-pedelecandswitch you byyourmanufacturer and familiarize yourself Please readtheoperatinginstructionssuppliedto www.stromerbike.com/support manufacturer oronthemanufacturer’swebsite: tenance intheoperatingmanualprovidedbyyour S-pedelec’s brakesaswellcleaningandmain- component manufacturer. please firstreadtheinstructionsprovidedby When youcometocleanthebrakingsystem, from enteringthehydraulicsystem. this positionusingastrap.Thispreventsanyair brake leverbeforetransportandthenfixingitin on theirwebsites on theInternet structions at www.stromerbike.com/support and S-pedelec canbefoundinthemanufacturer’s in- Gears You cangetmoreinformationaboutyour You canavoidthisproblembyapplyingthe Information regardingthegears ofyour Gears arevitaltoyoursafetyonthebike! www.stromerbike.com/support facturer oronthe manufacturer’swebsite: in theoperatingmanualprovided by yourmanu- cycle’s partsaswellcleaningand maintenance • • • • • • • • tions ofthewarranty,followingtermsapply: remains inasafeconditionandfulfillsthecondi- highlighted inbold.Toensurethatyourbicycle Work thatyoucansafelyperformyourselfis your S-pedelectoStromerdealer! knowledge andspecialisttools.Leavetheworkon by qualifiedpersons.Thisrequiresspecialist performance, butmustberegularlymaintained Inspection plan and wornparts. Ask aspecialistretailertoreplace anybroken Have paintworktouchedup. instructions. brake surfaces)accordingtothemanufacturer’s Clean and grease moving parts (excluding Use atorquewrenchtotightenscrewjoints! axles aresecure. Check thatallscrews,nutsandquickrelease every threetosixmonths. Check yourS-pedelecevery300–500kmor dealer. Have inspectionscarriedoutbytheStromer it forpossibledamage. Clean yourS-pedelecaftereveryrideandcheck You can get more information about your bi- Modern S-pedelectechnologyprovideshigh

ENGLISH Schedule and inspection work Before each use of the S-pedelec Every 3000 kilometers Work to be undertaken Work to be undertaken Maintenance / Inspection: To be checked, cleaned, Ask your Stromer dealer for suitable lubri- Check the following: and possibly replaced by the Stromer dealer: cants! Not all lubricants are designed for all pur- • Spokes • Hubs poses. Using the wrong lubricants can lead to • Rims for wear and concentricity • Pedals damage and impact the part’s performance! • Tires for damage and foreign bodies • Brakes • Quick release axles • Headset • The functionality of the gear system • Gear system • The functionality of the brakes • Hydraulic brakes: Tightness After rides in the rain • Lighting Work to be undertaken Spray lubricant • Bell or hooter • Remove humidity, dry • Tubed tire and tubeless Tires: Safe seat and Cleaning and greasing: correct air pressure • Gears Work to be undertaken • Chain Check the following: Every 300 to 500 kilometers • Tires and wheels Work to be undertaken Torques: Check the following: The first inspection is particularly important • Handlebars • Drive chain for ensuring that your S-pedelec remains safe and • Cranks • Check the brake pads for wear, replace them problem-free! Cables and spokes stretch, while bolt- Make any adjustments to the following compo- if required ed connections can loosen. Therefore always allow nents: Clean: a Stromer dealer to carry out the first inspection. • Headset • Drive chain • Brakes Grease: • Pedals • The chain with suitable lubricant • All mounting screws Check the following: • Seat post • All screw joints are secure • Seat • Gear system • Suspension elements

30 31 Lubrication schedule ers toworkorcheckkeypartsofthebicycle! What mustbelubricated? Lubrication Chain Gear cables Wheel bearings,pedalinsidebearing Thread duringmounting Contact surfacesofcarbonparts Sliding surfacesofscrewjoints Metal seatpostinmetalframe Gear joints Working ontheS-pedelecrequiresspecialknowledge,experienceandtools!OnlyallowStromerdeal- At whatintervals? after removingdirt,ridingintherain,every250km when notfunctioningwell,onceayear once ayear during mounting during mounting once ayear during mounting when notfunctioningwell,onceayear With whichlubricants? chain oil silicon-free grease bearing grease mounting grease carbon mountingpaste grease, sprayoil grease spray oil

ENGLISH Screw connections

It is vital that all bolted connections on the Component ST2 S ST2 ST1X Torque S-pedelec have the correct torque in order to en- sure that they are secure. Too much torque can Clamping handles (Ergon GS1-L) – handlebar * * - 5 Nm damage the screw, nut or component. Always use Clamping handles (Velo) – handlebar - - 2 Nm a torque spanner to tighten screw joints. You are * not able to correctly tighten these bolted connec- Clamping brake lever (Tektro) – handlebar - - 5 – 7 Nm tions without this specialist tool! * Clamping brake lever (Magura) – handlebar * * - 4 Nm Clamping gear lever (Shimano SLX) – handlebar - 3 Nm If a component specifies a torque for its bolt- * * ed connections, then this should be strictly ad- Clamping gear lever (Shimano Alfine Di2) – handlebar - - 5 – 7 Nm hered to. Please read the instructions provided by * Clamping stem - handlebar 6 Nm the manufacturer, which often list the correct * * * mounting torques. Clamping stem – steer tube (carbon) * * - 5 Nm Clamping stem – steer tube (aluminum) - - * 5 – 6 Nm When a screw connection was treated with Clamping headset top cap – steer tube - 2,5 Nm threadlocking adhesive (screw adhesive, e.g. Loc- * * tite), threadlocking adhesive must be used when- Clamping saddle underframe - 13 – 15 Nm ever this connection is opened, loosened or re- * * Clamping saddle angle - 10 – 12 Nm tightened. * * Clamping seat rails and seat angle - - * 12 – 15 Nm Clamping saddle clamp – frame – saddle post * * * 10 Nm Front axle * * * 20 Nm Rear axle * * * 20 Nm Brake disk (6-hole, Tektro) - * * 6 – 8 Nm Brake disk (6-hole, Magura) * * - 4 Nm Brake disk (4-hole, Syno Drive & CYRO Drive HR-hub) * * * 7 Nm

32 33 Front lightM99Supernovaclamp Front lightclamp Taillight screw Torx baggagecarrierbottomscrew in mounts Baggage carrierrearscrewnearlight Baggage carriertopscrew Fender toframebridgescrew Bottom bracket,FSAMegaExo Component Caliper (Magura) Front derailleur Special items Drinks bottleholder Battery box Pedals Pedal crankarm,FSAMegaExo Caliper (Tektro) Gear changer ST2 S * * * * * * * * * * * * * - - - ST2 * * * * * * - * * * * * * * * - ST1X * * * * * * * - - * * * * * * - 1 Nm 38 –41 Nm 40 –50 0 Nm 8 –10 Nm 6 –8 Nm 5 –7 0,5 Nm Torque 40 Nm 4 Nm 6 Nm 3 Nm 2 Nm 7 Nm 2 Nm 3 Nm 3 Nm 6 Nm M10 M8 M6 M5 M4 Steel screwsinsteelthread M10 M8 M6 M5 M4 Steel screwsinaluminumthread General torqueforboltedconnections 35 Nm 17 Nm 32 Nm 15 Nm 7 Nm 4 Nm 2 Nm 7 Nm 4 Nm 2 Nm

ENGLISH WARRANTY, DEFECTS, WEAR TECHNICAL DATA

You were given the warranty and limitation of li- Permitted total weight of Stromer S-Pedelec: 140 kg ability separately at the time of purchase of your Vehicle including battery + driver + luggage + trailer S-pedelec. You can also consult them anytime at www.stromerbike.com/support. ST2 ST2 S ST1X Wear MOTOR SYNO Drive* SYNO Drive* CYRO Drive* Take note that the components of the S-pedelec MOTOR SUPPORT up to 45 km/h up to 45 km/h up to 45 km/h are subject to higher wear than the components of a bicycle without an additional drive. This is PERFORMANCE 500 W 500 W 500 W due to the greater weight of the vehicle and the higher average speed that is achieved through the TORQUE 40 Nm 40 Nm 35 Nm propulsion. RANGE up to 150/180 km up to 180 km up to 150 km This higher wear is not a defect and is not subject to warranty. * Depending on the location of use, a driving permit and insurance/number plate may be required. Typical components affected are: • Tires • Drive components • Brake pads • Spokes CHARGERS CR245 (ST2) CR245 (ST2S) CR190 (ST1X) The battery is subject to aging and therefore a 100-240VAC ~ 100-240VAC ~ 100-240VAC ~ wearing part. Please take note that age and dura- INPUT 50-60 Hz 50-60 Hz 50-60 Hz tion of use affect the battery, e.g. result in a clear- 3A 3A 3A ly reduced driving range. This must be considered when planning trips. Exchange our battery in due 54.6VDC / 4.5A 54.6VDC / 4.5A 54.6VDC / 3.5A time for a new one. Replacement batteries are OUTPUT 11.2VDC / 1A 11.2VDC / 1A 11.2VDC / 1A available from your Stromer dealer.

OPERATING TEMPERATURE 0...40°C 0...40°C 0...40°C RANGE [°C]

34 35 mer distributor. the batteryand charger checked by the Stro- ceeded, discontinue the charging process. Have LI-ION BATTERIES VOLTAGE[V] CAPACITY[AH ENERGY[WH] CHARGINGTIMEWITHCHARGERCR190[H:MIN] CHARGINGTIMEWITHCHARGERCR254[H:MIN] PERMITTEDSTORAGETEMPERATURERANGE[°C] PERMITTEDDISCHARGINGTEMPERATURERANGE[°C] PERMITTEDCHARGINGTEMPERATURERANGE[°C] APPROXIMATEWEIGHT[KG] If thechargingtimeindicatedisclearlyex- -20…60°C -20…60°C 0…50°C BQ618 47,45 12,3 4:50 4:00 618 5 -20…60°C -20…60°C 0…50°C BQ814 15,9 5:30 4:45 814 48 5 BQ983 Model BQ983 Model ST1306AC -20…60°C -20…60°C 0…50°C 19,8 6:30 5:30 983 48 5 Model ST983 -20…60°C -20…60°C 0…50°C BQ983 BQ983 47,06 20,4 6:30 5:30 983 5

ENGLISH ENVIRONMENTAL TIPS LEGAL DISCLOSURE

Take care to dispose of all packaging material myStromer AG according to the regulations and sorted by waste Freiburgstrasse 798 type. CH-3173 Oberwangen

General care and cleaning products Europe: Please take the environment into account when [email protected] caring for and cleaning your S-pedelec. You Telephone: +41 31 848 23 00 should use care and cleaning products which are biodegradable wherever possible. USA: Please ensure that no cleaning fluid enters the [email protected] drainage system. When cleaning the chain, use a Telephone: (800)819-4262 suitable chain cleaning tool and dispose of chain lubricant properly at a suitable waste disposal Responsible for distributing and marketing the site. operating instructions: inMotion mar.com Rosensteinstr. 22, D-70191 Stuttgart Brake cleaner and lubricants Tel +49 711 35164091 · Fax +49 711 35164099 Take the same approach to using brake cleaner [email protected], www.inmotionmar.com and lubricants as you do to general care and Content and images: Veidt Anleitungen, Fried- cleaning products. rich-Ebert-Strasse 32, 65239 Hochheim, Germany Tel +49 1522 8982009, [email protected] Tires and inner tubes Legal inspection by a lawyer’s office specializing Tires and inner tubes are not residual waste or do- in intellectual property mestic rubbish and have to be disposed of at your These operating instructions cover the require- local recycling center. ments and the scope of DIN EN ISO 4210. In case of delivery and use outside of this scope, S-pedelec batteries the manufacturer of the vehicle must supply the Batteries belonging to S-pedelecs should be treat- required manuals. ed as hazardous and are therefore subject to com- © Copying, reprinting and translation as well as pulsory special labeling. They have to be disposed any commercial use (including extracts, in print- of by Stromer dealers or manufacturers. ed or digital form) is only permitted if specifically granted in writing in advance.

Stromer EN Version 3.0 December 2016

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