Social Monitoring Report
Semi-Annual Internal Monitoring Report November 2018
Period: November 2017 – May 2018
PAK: Peshawar Sustainable Bus Rapid Transit Corridor Project
Prepared by the Peshawar Development Authority for the Islamic Republic of Pakistan and the Asian Development Bank.
This social monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature.
In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.
3543-PAK: Peshawar Sustainable Bus Rapid Transit Corridor Project
First Semi-Annual Internal Monitoring Report (November 2017 – May 2018)
For the Implementation of Land Acquisition and Resettlement Plan, Reach 1 and Resettlement Plans Reach 2 & 3
Submitted by Social Team for Resettlement Plan Implementation, Project Implementation Unit, BRT, PDA, KPK
TABLE OF CONTENTS
I. INTRODUCTION ...... A. Project Background and Description ...... 1 B. Internal Monitoring Report Objectives and Scope ...... 2 1. Internal Monitoring Report Objective and Purpose ...... 2. Scope of Internal Monitoring of LARP Implementation Status ...... II. METHODOLOGY AND APPROACH ...... 5 A. Approach Followed ...... 5 1. Review of Project Documents ...... 2. Data Collection and Analysis ...... 3. Consultation with Key Stakeholders ...... III. INSTITUTIONALISAION OF LARP/RP IMPLEMENTATION PROCESS ...... A. Institutional Roles and Responsibilities...... 7 IV. PROGRESS ON LARP/RP IMPLEMENTATION ...... A. LARP/RP Review, Endorsement and Implementation ...... 8 B. Resettlement Principles and Compensation Disbursement ...... 9 1. Resettlement Principles of the Project ...... 9 C. Project Impacts and Compensation Disbursement ...... 10 1. Reach 1 ...... 1.1 Land Acquisition Impacts and Compensation Payment ...... 1.2 Payment of Affected Building Structures ...... 2. Reach 2 ...... 3. Reach 3 ...... 4. Action Plan for the Compensation Payment to Unpaid APs of Reach 1 ...... V. STATUS OF GRIEVANCES LAUNCHED AND RESOLVED ...... A. Grievance Redress Mechanism ...... 18 VI. GENDER ACTION PLAN IMPLEMENTATION...... VII. CONCLUSIONS AND RECOMMENDATIONS ......
List of Figures Figure 1: Location Map of the Project Area ...... 2
List of Tables Table 1: Status of LAR Related Documents ...... 9 Table 2: Overall Summary Status of Implementation of LARP, Reach 1 ...... 10 Table 3: Payment of Affected Land, Crops and Trees as of 30 May 2018 ...... 11 Table 4: Type of Structures and Compensation Payment ...... 12 Table 5: Overall R&R Assistance Payment to APs ...... 12
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Table 6: Status of Payment to Vulnerable APs, Reach 1 ...... 13 Table 7: R&R Assistance Payment to APs ...... 14 Table 8: Status of Payment to Vulnerable APs, Reach 2 ...... 14 Table 9: R&R Assistance Payment to APs ...... 15 Table 10: Status of Payment to Vulnerable APs, Reach 3 ...... 15 Table 11: Action Plan for the Remaining APs for Compensation and R&R Payment ...... 16 Table 12: Grievance Status Report ...... 18 Table 13: Log of Critical Grievances ...... 20
List of Annexes Annex 1: Notification of LARP Implementation Committee ...... 25 Annex 2: Notification of Resettlement Assistance Disbursement Committee ...... 27 Annex 3: Notification of Grievance Redressal Committee ...... 29 Annex 4: Notification of LARP Implementation Committee Meeting ...... 31 Annex 5: Notification of Reach Wise Focal Persons for the First Tier GRM ...... 32 Annex 6: Linear Map of Reach – 1, 2 &3 ...... 34 Annex 7: Consultations with Key Stakeholders ...... 36 Annex 8: Grievance Log During the Reporting Period ...... 47 Annex 9: Undertaking of Owner Zia Market ...... 50 Annex 10: Undertaking of Owner Doctors Car Point ...... 51 Annex 11: Pictorial Presentation ...... 52
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ABBREVIATIONS ADB – Asian Development Bank AHs – Affected Households BRT – Bus Rapid Transit DP – Displaced Person EA – Executing Agency EGM - Effective Gender Mainstreaming EM – Entitlement Matrix GAP – Gender Action Plan GoKPK – Government of Khyber Pakhtunkhwa, Pakistan GRC – Grievance Redress Committee GRM – Grievance Redress Mechanism IA – Implementing Agency IMR - Internal Monitoring Report LRP – Livelihood Restoration Plan LAA – Land Acquisition Act LARP – Land Acquisition and Resettlement Plan M&E – Monitoring and evaluation PSBRTC – Peshawar Sustainable Bus Rapid Transit Corridor Project PDA – Peshawar Development Authority PMCCB - Project Management Coordination and Capacity Building PMCSC Project Management and Construction Supervision Consultants PMU – Project Management Unit SPS – Safeguard Policy Statement (2009) SRS – Social and Resettlement Staff SWWDD - Social Welfare, Special Education & Women Development Project STRPI – Social Team for Resettlement Plan Implementation TMTD – Transport and Mass Transit Department TOR – Terms of Reference TPC – TransPeshawar Company
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Glossary
Affected Household: All members of a project affected household residing together and operating as a single economic unit, who are adversely affected by the Project or any of its components; may consist of a single nuclear family or an extended family group.
Compensation: Money or payment in kind to which the affected masses are entitled in order to replace the lost asset, resource or income.
Displaced Persons: In the context of involuntary resettlement, displaced persons are those who are physically displaced (relocation, loss of residential land, or loss of shelter) and/or economically displaced (loss of land, assets, access to assets, income sources, or means of livelihoods) as a result of (i) involuntary acquisition of land, or (ii) involuntary restrictions on land use or on access to legally designated parks and protected areas.
Entitlement: Range of measures comprising compensation, income restoration, transfer assistance, income substitution, and relocation which are due to displaced persons (DPs), depending on the nature of their losses, to restore their economic and social base.
Involuntary resettlement: Development project results in unavoidable resettlement losses that DPs have no option but to rebuild their lives, incomes and asset bases elsewhere.
Land Acquisition: The process whereby a person is compelled by a government agency to alienate all or part of the land a person owns or possesses to the ownership and possession of the government agency for public purpose in return for compensation.
Relocation: The physical resettlement of a DP from her/his pre-project place of residence.
Replacement Cost: Compensation for acquired land, structures and other assets, including (i) fair market value, (ii) transaction costs, (iii) interest accrued, (iv) transitional and restoration costs, and (v) other applicable payments, if any
Resettlement plan: A time-bound action plan with budget setting out resettlement strategy, objectives, entitlement, actions, responsibilities, monitoring and evaluation
Vulnerable groups: Distinct groups of people who might suffer disproportionately from resettlement effects
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I. INTRODUCTION
A. Project Background and Description
1. The Peshawar Sustainable Bus Rapid Transit Corridor Project (PSBRTC) under construction with the financial assistance from the Asian Development Bank will contribute to the development of a sustainable urban transport system in Peshawar. The project will improve public transport in Peshawar, directly benefiting a population of at least 0.5 million. The project will consist of two interlinked outputs: (i) full restructuring of a 26-kilometer BRT corridor, including BRT dedicated lanes, 31 stations, 2 depots, mixed traffic lanes, bicycle lanes, parking, sidewalks, green areas, energy-efficient streetlights and proper drainage to climate-proof the BRT infrastructure; and (ii) effective project management and sustainable BRT operations through institutional and organizational developments. The Location Map of the Project is given as Figure 1.
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Figure 1: Location Map of the Project Area
2. The project will provide an integrated bus rapid transit (BRT) corridor, focusing on accessibility, passenger time savings and alleviating congestion for car users, and reducing vehicle operating cost and carbon emissions, which will in turn help make Peshawar safer, more livable, and foster gender equity.
B. Internal Monitoring Report Objectives and Scope
1. Internal Monitoring Report Objective and Purpose
3. The overall objective of this Internal Monitoring Report (IMR) is to determine whether resettlement goals are being achieved and more importantly whether livelihoods and living standards are restored and enhanced to mitigate the project risks and negative impacts. The specific objectives for internal monitoring are to determine: Whether the implementation of land
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acquisition and resettlement of project is in compliance with the approved Land Acquisition Resettlement Plans, and the others safeguard documents; (ii) The availability of resources and the efficient, effective use of these resources to implement land acquisition and resettlement activities; (iii) That resettlement institutions are well-functioning during the course of project implementation; (iv) Resettlement activities are undertaken in accordance with the implementation schedule described in the LARP/RPs and the others safeguard documents; (v) To identify problems, if any, remedial actions and to consolidate lessons learned from practical experiences.
4. The purpose of this IMR is to present an up to date status of monitoring of the progress of LARP/RPs covering social safeguards aspects of project; the allocation of replacement of assets if required and will track indicators such as the number of families affected, assistance extended, infrastructure facilities provided, financial aspects and compensation payment disbursed to APs. The report reflects current situation with land acquisition and related issues, as well as opinions of APs, whose interests and rights have been affected in this process. Moreover, the report summarizes and describes the current status of the permanent land acquisition process including completed issues, payment status, outstanding issues and feedback from the APs
2. Scope of Internal Monitoring of LARP Implementation Status
5. This internal monitoring report outlines monitoring implementation of social safeguard activities covers the period from 1st November 2017 to 31 May 2018. It covers resettlement and social safeguard monitoring to comply with the ADB policy to ‘enhance stakeholders’ trust ‘in and ability to engage with ADB, and thereby increase the development impact of the BRT Project in which disclosure of safeguard monitoring is a prominent aspect.
6. As per the loan agreement (para 12a Schedule 5), draft/updated LARPs/RPs internal monitoring is to be done on a semi-annual basis. The report covers most of the key indicators provided in the monitoring chapter of the approved LARP, (including brief explanation in case of deviation from the original plan) as follows:
i. Review effectiveness of land acquisition and resettlement planning process, i.e., adequacy of enumeration of project land acquisition and resettlement impacts, timeframe, budgetary provision, institutional arrangements, GRM, mitigation of unforeseen resettlement impacts etc.). ii. Consultations organized and dissemination campaign carried out with regard to LARP and DPs are aware of, i.e., entitlement packages, payment procedures, grievance redress mechanism, etc. iii. Verification whether land and assets situated to the land, resettlement and rehabilitation assistance payments made only to entitle APs recorded before cut-off date. iv. A grievance redress committee is established during the stage of detailed engineering design to ensure fairness and transparency during the LARP implementation process. v. Finances for compensation, resettlement and rehabilitation assistance provided on time.
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vi. One-month advance notices to vendors and 6 months advance notices to lessees of underpasses and 3 months advance notices to owners and shopkeepers of Chughal Pura and two-month advance notices to mosques committees to be given before shifting/relocation. vii. Timely disbursement of compensation, resettlement and rehabilitation assistance amount to DPs as per schedule in an efficient and transparent manner and is in conformity with the provisions in the Entitlement Matrix. viii. Relocation of affected vendors by permitting them to shift their businesses to alternative business sites. ix. Provision of skilled, semi-skilled and skilled labor opportunities and employment to affected households (AHs) with numbers including number of persons whose skills are upgraded. x. Verify recording and addressing the concerns/grievances of DPs are dealt on timely basis during and after land acquisition and resettlement process and consistent with the LAR. xi. Major issues of conflict between DPs and contractors are addressed efficiently during implementation of resettlement activities. xii. Effective monitoring of LRP and issues identified for immediate actions will be referred to the PM-PMU and Project Director of TMTD, and NGO for modifications in the LRP based on the progress and lessons learned in the course of LRP implementation and additional funds to cover additional activities. xiii. Effective implementation of Gender Action Plan, collection of gender disaggregated data and gender specific consultations with women. xiv. Degree of satisfaction of DPs and AHs with support received for restoration of their income and livelihood. xv. Any changes in social and economic parameters related to living standards of AHs. xvi. Efficient restoration of public utilities and/or other affected services/infrastructure. xvii. Lease agreements signed for the temporary use of land, full restoration of land after completion of construction.
7. The project is categorized as category A for social safeguards issues. This report presents project background and its components, project’s progress in terms of consultations with APs, compensation of Rehabilitation & resettlement assistance and grievance management. This internal monitoring report, prepared by PDA provides an updated status of LARP implementation and payments made to the APs covering the following:
i) No. of affected persons (APs); ii) Status of land acquisition; iii) Loss of structures and status of payments and income restoration; iv) Affected fruit and timber/ wood trees and status of their payments; v) Affected crops and payments; vi) No. of APs paid, unpaid and being paid; vii) Payment of allowances including rehabilitation, livelihood restoration and vulnerability allowances;
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viii) Linear map of the BRT alignment and visualization of impacts and compensation Payment ix) Consultation meeting with stakeholders x) Complaints/redress management; xi) Gender action plan implementation xii) Conclusions and recommendations.
II. METHODOLOGY AND APPROACH
A. Approach Followed
8. The methodology and approach has been adopted for the preparation this internal monitoring report included the following: formal and informal consultative process are being carried out for the project including, but not limited to Focus Group Discussions (FGDs), public meetings, community discussions, and in-depth and key informant interviews in addition to the censuses and socio-economic surveys. The following procedures have been adopted during monitoring of resettlement plan implementation: Reviewing the functioning of the institutional mechanism and resettlement implementation proposed in the LRP/RPs; Analyzing LARP, procedures of entitlement, compensation payments processes, and agreed ADB’s Social safeguard & Resettlement Policy; Verifying the records of data/information on compensation payment to APs against their entitlement by types of compensation for each individual APs provided in LARP/RP documents; Conducting consultation/meetings with different stakeholders of the project including project affected & project beneficiaries and contractors staffs/workers employed for BRT construction works; Interacting with APs through consultations and interviews to assess their level of satisfaction with resettlement and rehabilitation assistance disbursement process and grievance redress mechanism.
9. In line with the above procedures, following activities were carried out for internal monitoring and progress reporting.
1. Review of Project Documents
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10. The review of the documents was carried out during the reporting period. The main documents reviewed and finalized included the land acquisition and resettlement plans of various reaches and other safeguard related documents such as Due Diligence Report (DDR), addendum and design plans which enabled the PIU to follow an appropriate line of action for the implementation of LARP/RPs to accomplish the objectives of the assignment.
11. From design to implementation the project is being implemented on fast track. Due to changes in project design, the LARPs/RPs were required to be continuously, being revised and updated. As anticipated, the preparation of addendums and DDRs will continue till the completion of this BRT project.
2. Data Collection and Analysis
12. The preparation of Due Diligence Report (DDRs), addendum of most of the LARP/RP related documents have been prepared through consultations with APs, conducting surveys and collection of regular data and analysis. Both the social and resettlement units at PIU, PDA and Project Management Construction Supervision Consultants (PMCSC) were involved in data collection and analysis in the impact assessment and verification.
3. Consultation with Key Stakeholders
13. Several consultation meetings were held with the stakeholders during the progress reporting period summarized below.
A number of regular meetings held with Deputy Commissioner/District Revenue Office Tehsildar/Patwari confirming funds transferred, document sharing, request for sections notification under LAA and land demarcation in Sardar Garhi required for BRT. Meetings held with Directors/Deputy Directors PDA of Reach 1, 2 and 3 for APs right sensitization, on the spot complaint resolution and sensitive grievance redress. Meeting with PMCSC for data cleaning, verification of missed APs and current unit rate estimation and help for AP identification and determining eligibility for compensation payment. Regular meetings with KPUMA, TMDT and TransPeshawar to discuss allocating BRT Commercial spaces to APs and gender related issues. Conducted numerous meetings with representatives of APs of Sardar Garhi, Zia market, Hashtnagri underpass, vendors of Reach 1, 2 and 3. Meetings held with APs for disclosure of full information to women and vulnerable APs to make them aware of their entitlements and obligations, compensation and allowances, complaints and grievance redress procedures. Regular meetings with APs to guide them in account opening and assisting them to obtain their CNICs. Meetings and consultations undertaken with key stakeholder were regularly documented and action points were followed up.
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Meeting with DPCs to make them to understand the grievance redress mechanism established at PIU. Meetings with ADB mission for sharing project progress and updates.
III. INSTITUTIONALISAION OF LARP/RP IMPLEMENTATION PROCESS
A. Institutional Roles and Responsibilities
14. The Project’s executing agency (EA) is Khyber Pakhtunkhwa Urban Mobility Authority (KPUMA). Transport and Mass Transit Department (TMTD) provides administrative and secretariat support to KPUMA through the PMU at TMTD and with support of the Project Management, Coordination and Capacity Building (PMCCB) consultants. KPUMA is responsible for overall coordination of the project and ensure availability and timely release of counterpart funds. The project Implementing Agencies are (IAs) Peshawar Development Authority and TransPeshawar.
15. Peshawar Development Authority (PDA) is the Implementing Agency of LARP/RPs. PDA is responsible for day-to-day implementation/operations of LARP/RPs and has established adequate and appropriate systems for LARP/RPs implementation including institutional arrangements, internal monitoring and reporting. PDA has also been managing functions of consultants, contractors and other relevant parties regarding social safeguards management. The Design and Supervision Consultants are carrying out the supervision of the project, including social and environmental management and supervision and monitoring of LARP/RPs and EMP implementation.
16. EA is supported by Project Implementation Unit (PIU) housed within PDA assisted by the Social Team for Resettlement Plan Implementation (STRPI). The PDA is using the services of the STRPI with assistance from the Project Management Construction Supervision Consultants (PMCSC) for implementation of the LAR related activities including implementation of R&R assistance to APs and in liaison with Deputy Commissioner, Peshawar for land acquisition and subsequent compensation payment to APs.
17. The Land Acquisition and Resettlement Plan Implementation Committee was established and notified by PDA to ensure that safeguard management including land acquisition is in compliance with ADB, SPS 2009 requirements as well as to resolve field related issues see Annex 1.
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18. A Resettlement Assistance Disbursement Committee was established and notified to assist PDA, the implementing agency in fulfilling its obligations relating to transparent and timely payment of resettlement and rehabilitation assistance to APs of the project according to the entitlements of each category of APs as per approved LARP/RPs documents, Annex 2.
19. To ensure effective implementation of Grievance Redress Mechanism, a Grievance Redress Committee (GRC) was established and notified to review and investigate all grievances lodged by APs and effectively address and resolve them in a timely manner. The Social Development and Resettlement Specialist has been serving as a member/secretary of the GRC, Annex 3 and GRC Meeting Notification as Annex 4.
20. The Reach-wise focal persons were nominated and notified to lead to the “First Tier of the Grievance Redress Mechanism” for timely and effective resolution of grievances to ensure the successful implementation of the Project. The STRPI has been facilitating the focal person of each Reach in investigating and providing guidance in grievance redress matters and record keeping, Annex 5.
21. DPs Committees (Shura) already established was activated and revitalized to represent and safeguard interest of APs. The Shura is also playing the role of a bridge between PIU and APs and helping in grievance resolution. Male & Female DPCs at Sardar Garhi were established and are functioning.
22. A Gender Focal Group comprised of KPUMA, TransPeshawar, STRPI, PMCSC and Social Welfare Department was established to implement Gender Action Plan. The focal group convenes meetings on monthly basis to review the Gender Action Plan.
23. As for the BRT project, the PIU has already engaged the services of an External Resettlement Monitor (ERM) to undertake semi-annual external monitoring of RPs/ LARP implementation.
IV. PROGRESS ON LARP/RP IMPLEMENTATION
A. LARP/RP Review, Endorsement and Implementation
24. The Land Acquisition and Resettlement Plan (LARP/RPs) are prepared for Civil Works Construction of all three Reaches were approved by KPUMA and ADB and uploaded on PDA and ADB websites. The addendum of Reach 1 is under preparation by the PMCSC due to additional impacts following the design changes. Table 1 summarizes the status of LARP/RP and DDR related documents preparation and their subsequent approval process.
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Table 1: Status of LAR Related Documents
Civil Works Description Required LAR Current Status Construction Documents (As in May 2018) Package 1 Package 1 Reach 1 LARP Approved, during finalisation (Chamkani Mor to Firdous minor design changes were Cinema) made in the Firdous and Hashtnagri underpasses, no additional impacts and uploaded on ADB Website 2 Reach 2 (Firdous Cinema Resettlement Approved, uploaded on ADB to Aman Chowk) Plan (RP) Website Approved 3 Reach 3 (Aman Chowk to Resettlement Approved, uploaded on ADB Hayatabad) Plan (RP) Website Approved 4 Eastern Bus Depot LARP Draft LARP revised and under review 5 Reach 1, Addendum LARP Draft LARP, reviewed and submitted to ADB 6 Khyber Teaching Hospital Due Diligence Reviewed and submitted to Underpass Report (DDR) ADB for comments 7 Western Bus Depot Due Diligence DDR awaited not submitted by Report (DDR) PMCSC 8 Staging Facility Dabgari Due Diligence DDR awaited not submitted by Gardens Report (DDR) PMCSC
25. Temporary Land Acquisition required for the construction purposes, e.g., for construction of bus stations and other allied structures as well as warehouses for storing construction materials & equipment have to be managed through the civil construction contracts with compensation to be paid at current commercial rates for the period that temporary acquisition of the land is required. This issue has been brought to the notice of PMCSC and contractors and being monitored under the project.
B. Resettlement Principles and Compensation Disbursement
1. Resettlement Principles of the Project
26. The Resettlement planning during the project preparation is based on Government of KPK regulations and incorporating the ADB SPS 2009. As per the project R&R policy, all affected households are entitled to a combination of compensation measures and resettlement assistance, depending on the nature of their ownership rights over the affected assets and the scope of the impact, including the social and economic vulnerability of the affected persons. In general terms, the APs in the project are entitled to the following types of compensation and assistance: i. compensation for loss of land, trees, etc. at replacement value; ii. compensation for residential/commercial structures at replacement value; iii. assistance for loss of business/wage income; iv. assistance for shifting;
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v. rebuilding and/or restoration of community resources/facilities; and vi. special additional assistance for vulnerable households
2. Preparation of Micro Plans for Compensation Disbursement of Affected Assets
27. For compensation payment, as per the entitlements of APs provided in the LARP/RP of each Reach were studied and analyzed. The Micro Plans have been prepared for all the affected non-titleholders and for the titleholders as per the provisions of the LAA 1894 are being followed in disbursement of land compensation to the affected land owners. The competent authorities for Land Acquisition (LAC) and PDA have prepared the micro plans for providing compensation for those who lose their lands and assets as per the provisions.
3. Preparation of Claim Forms and Payment Vouchers 28. APs claim forms and payment vouchers were prepared in line with micro plans for each AP and verified by PIU, PMCSC and Finance Department with details category of women and vulnerable DPs, asset lost, compensation and all types of resettlement and rehabilitation assistance. LAC and Director Finance were orientated on claim forms and payment vouchers. All compensation payments conducted in transparent manner. ADB Consultants monitored the initial compensation payments process.
C. Project Impacts and Compensation Disbursement
1. Reach 1
29. The Project will impact 418 APs due to economical and physical displacement. Table 2 summarizes the type of impacts and compensation payment status to each category of the affected asset.
Table 2: Overall Summary Status of Implementation of LARP, Reach 1
Payment Status Compensation Total Unpaid Type of Impacts Amount Paid Unpaid Paid APs APs S. No. Payable Amount Amount APs
PKR in M) M F Total (Rs. M.) (Rs. M.) (No.) (N0.)
1. Land Compensation 1100.702 75 36 111 1,093.753 6.950 95 16
Affected Building 2. 36.581 73 1 74 23.236 13.345 31 43 Structures
3. R&R Assistance 44.04 330 4 334 25.46 18.58 164 170
Total 1181.323 478 41 519 1,142.449 38.875 290 229
N.B: Total APs 418 excluding multiple affects. 1.1 Land Acquisition Impacts and Compensation Payment
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30. The list of APs has been vetted and finalized by the LAC as per the details available in the revenue records and LARP. The compensation for the titleholders in the impact survey were estimated as per the provisions of Land Acquisition Act 1894. Most of the individual titleholders received their compensations. There are few titleholders who are yet to receive their compensation due to the incomplete documentation and pending mutation cases.
31. A total of 174.4 kanals land was required for the construction of BRT at Sardar Garhi, which has been fully acquired. A total amount of land compensation was calculated Rs. 1,095.181 million was to be paid to 73 APs. Out of which, Rs. 1,094.675 million have been paid to 67 DPs. The remaining 6 APs has to be paid an amount of Rs. 4.527 million. The payment has been delayed due to expired ID cards and mutation cases. The details and reasons for non-payment of the remaining APs are still awaited due to the transfer of the Patwari. Further details about land compensation to the APs are provided in Table 3. The rates of the crops and trees have been assessed by officials of agriculture and forest department keeping in view the of the current market rates. The rates provide to APs were based on the damages incurred due to the BRT construction works.
Table 3: Payment of Affected Land, Crops and Trees as of 30 May 2018
Payment Status Compensati Total Unpaid S. No Type of Payment on Amount Paid Unpaid Paid APs APs Payable Amount Amount APs
PKR in M) M F Total (Rs. M.) (Rs. M.) (No.) (N0.)
1.0 Land Compensation 1095.181 44 29 73 1,090.654 4.527 67 6
2.0 Crops Compensation 0.777 11 1 12 0.389 0.389 7 5
3.0 Affected Trees 4.744 20 6 26 2.710 2.034 21 5
Total 1100.702 75 36 111 1,093.753 6.950 95 16
1.1.1 Payment of Residual land
32. Residual land issues were discussed with APs and PDA, Project Director. Currently, two cases are under discussion. The first case is related to the acquisition of 12.5 Marla piece of land at Sardar Garhi owned by two brothers (Rashid and Naveed) and second case is about 20 Marla land strip owned by Zahidullah at Chamkani. In view of the future speculative value of the land, in both cases APs are undecisive, probably they will keep the residual land if they become satisfied with the proper access is provided to them. A definitive answer is still awaited from both APs and PDA. The issue will be resolved, documented and reported in the next semi-annual IMR.
1.1.2 Payment of Affected Crops
33. Compensation for crops will be paid to a total number of 12 APs. The compensation amount calculated as Rs. 0.777 million. To date only seven APs were paid Rs. 0.389 and the remaining APs were not paid due to transfer of the PDA, LAC.
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1.1.3 Payment of Affected Trees
34. In case of fruit and wood trees, a total of 26 AP had to be paid an amount of Rs.4.744 million. During the reporting period, 21 AP have been paid an amount of Rs. 2.710 million. The remaining 5 APs are yet to be paid an amount of Rs. 2.034 million.
1.2 Payment of Affected Building Structures
35. Census survey results show that total amount of compensation for loss of residential/ commercial structures was Rs. 36.581 million has to be paid to 76 APs including one female owner of a commercial structure. Both residential and commercial structures will be impacted due the BRT construction. The summary of impacted structures and compensation payment to APs has been given in Table 4.
Table 4: Type of Structures and Compensation Payment
Payment Status Compensati Total Unpaid S. No. Type of Structures on Amount Paid Unpaid Paid APs APs Payable Amount Amount APs
PKR in M) M F Total (Rs. M.) (Rs. M.) (No.) (N0.)
1. Affected Building Structures 15.766 1 0 1 15.766 0.000 1 0
2. Affected prayer place 2.695 0 0 0 2.575 0.120 0 0
Affected Shop’s Hashtnagri 3. 5.425 31 1 32 4.895 0.530 30 4 decoration
Affected Shops of Firdous 4. 12.695 41 0 41 0.000 12.695 0 41 Decoration
Total 36.581 73 1 76 23.236 13.345 31 43
1.3 Payment for Resettlement and Rehabilitation Assistance
36. The Resettlement and Rehabilitation (R&R) Assistance involve two types of allowances covering lump sum and monthly payments for income loss. For allowances (rehabilitation/ livelihood restoration) payments, 334 APs including four female APs had to be paid an amount of Rs. 44.04 million. Out of total, 164 APs have been paid an amount of Rs. 25.46 million on account of allowances/ livelihood restoration including income loss, relocation, shifting allowance and vulnerability allowance. The remaining 170 APs has to paid Rs. 18.58 million. The summary of the assistance provided for the affected persons are given in Table 5.
Table 5: Overall R&R Assistance Payment to APs
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Payment Status Compensati Total Unpaid Type of Payment on Amount Paid Unpaid Paid APs APs S. No. Payable Amount Amount APs
PKR in M) M F Total (Rs. M.) (Rs. M.) (No.) (N0.)
Allowances – rehabilitation/ livelihood restoration
1. Vendors 5.040 36 0 36 4.34 0.7 31 5
2. Zia Market Shopkeepers 4.140 9 0 9 4.14 0 9 0
3. Zia Market Employees 1.020 16 0 16 0.66 0.36 10 6
Zia Market House 4. 0.440 4 0 4 0.44 0 4 0 Renters/owner
5. Prayer Place APs 0.105 1 0 1 0.095 0.01 1 0
6. Sardar Garhi Tenant s 1.350 10 0 10 1.35 0 10 0
Hashtnagri Lasses 7. 5.550 21 0 21 1.55 4 7 14 (Monthly)
Hashtnagri shopkeeper 8. 10.200 30 1 31 7.65 2.55 31 0 Income loss (Monthly)
Hashtnagri Shifting 9. 1.020 0 0 0 1.02 0 0 0 Allowance shop keeper
Hashtnagri Employees 10. 3.075 46 1 47 2.34 0.735 36 11 Compensation
11. Firdous Lessees(Monthly) 2.275 21 0 21 0 2.275 0 21
Firdous Shopkeeper Income 12. 4.050 38 2 40 0 4.05 0 40 Loss (Monthly)
13. Firdous Employees 5.775 98 0 98 1.875 3.9 25 73
Total 44.04 330 4 334 25.46 18.58 164 170
37. To focus more on project role in providing relief to poor and vulnerable APs, payments made to the vulnerable APs through vulnerability allowance is provided in the Table 6.
Table 6: Status of Payment to Vulnerable APs, Reach 1
Vulnerability Payment Status Allowance Total Unpaid Type of Payment Paid Unpaid Paid Amount APs APs Amount Amount APs Payable
PKR M F Total (Rs. ) (Rs.) (No.) (N0.)
1 Vendors 1,620,000 36 36 1,395,000 225,000 31 05
2 Employee of Zia Market 540,000 16 16 360,000 180,000 08 04
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Vulnerability Payment Status Allowance Total Unpaid Type of Payment Paid Unpaid Paid Amount APs APs Amount Amount APs Payable
PKR M F Total (Rs. ) (Rs.) (No.) (N0.)
3 Employee of Hashtnagri 09 1,665,000 46 01 47 1,260,000 405,000 28 Underpass
4 Employee of Firdous 2,835,000 98 98 1,170,000 1,665,000 26 37
5 Prayer Place Imam 45,000 01 01 45,000 0 01 0
6 Sardar Gharhi Tenants of 0 450,000 10 10 450,000 0 10 EBD
Total 7,155,000 207 01 208 4,680,000 2,475,000 104 55
2. Reach 2
2.1 Payment for Allowances 38. In Reach 2, under the allowances category (rehabilitation/ livelihood restoration) payments, 18 APs were paid an amount of Rs. 2,520,000. Table 7 provide additional details about APs and their payments for rehabilitation and assistance allowances.
Table 7: Overall R&R Assistance Payment to APs
Payment Status Compensatio Total Unpaid S. Impact Category n Amount Paid Unpaid Paid APs APs No. Payable Amount Amount APs
PKR in M) M F Total PKR PKR (No.) (No.)
1.0 Vendors - Dabgari Garden 560,000 4 0 4 560,000 0 4 0
2.0 Vendors -Firdous Cinema 0 1,960,000 14 0 14 1,960,000 0 14 Chowk - Aman Chowk
Total 18 0 18 2,520,000 0 18 0
39. The Table 8 provides the details of vulnerable APs and payment status in terms of providing vulnerability allowance to APs of the Reach 2.
Table 8: Status of Payment to Vulnerable APs, Reach 2
S. Vulnerability Payment Status Compensation Total Unpaid No. Type of Payment Paid Unpaid Paid Amount APs APs Amount Amount APs Payable
PKR M F Total (Rs. ) (Rs.) (No.) (N0.)
1 Vendors 810,000 18 0 18 810,000 0 18 0
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3. Reach 3
3.1 Payment for Allowances
40. In Reach 3, under the allowances (rehabilitation/ livelihood restoration) payments, 7 APs (vendors) were paid an amount of Rs. 980,000. Table 9 provides details about APs and their payments for rehabilitation and assistance allowances.
Table 9: Overall R&R Assistance Payment to APs
Payment Status Compensati Total Unpaid S. Impact category on Amount Paid Unpaid Paid APs APs No. Payable Amount Amount APs
(PKR in M) M F Total PKR PKR (No.) (No.)
1.0 Vendors 980,000 7 0 7 980,000 0 7 0
Total 980,000 7 0 7 980,000 0 7 0
41. The Table 10 provides the details of vulnerable APs and payment status in terms of providing vulnerability allowance to APs of the Reach 3.
Table 10: Status of Payment to Vulnerable APs, Reach 3
S. No. Vulnerability Payment Status Compensation Total Unpaid Type of Payment Paid Unpaid Paid Amount APs APs Amount Amount APs Payable
PKR M F Total (Rs. ) (Rs.) (No.) (N0.)
1 Vendors 315,000 07 0 07 315,000 0 07 0
42. The linear maps of all three reaches for impact visualization are provided as Annex 6.
4. Action Plan for the Compensation Payment to Unpaid APs of Reach 1
43. The compensation payment to the remaining APs is undergoing. It was discussed with the Project Director that the Lump sum payment to all APs will be completed at the end of September 2108. However, the monthly payments to APs are conditional to the completion of the rehabilitation and construction work and handing over shops back to the APs. The decision on
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the mode of payment to the unique APs such as Afghan nationals, blocked NIC holders and underage APs are still awaited. Table 11 provides an Action Plan for the payment disbursement to the remaining unpaid APs.
Table 11: Action Plan for the Remaining APs for Compensation and R&R Payment S. Unpaid Time Line for Compensation Total Unpaid No. Payment Category Amount Payment APs APs (Rs. M.) Jul Aug Sep Oct Nov Dec
1. Land Compensation 73 6 4.527
2. Crops Compensation 12 5 0.389
3. Affected Trees 26 5 2.034
4. Affected Shop’s Hashtnagri Decoration 32 4 0.530 2
5. Affected Shops of Firdous Decoration 41 41 12.695 19
6. Vendors* 36 5 0.7
7. Zia Market Employees** 16 6 0.36
8. Hashtnagri Lasses (Monthly) 21 14 4
9. Hashtnagri Employees Compensation 47 11 0.735
10. Firdous Lessees (Monthly) 21 21 2.275
11. Firdous Shopkeeper Income Loss (Monthly) 40 40 4.05
12. Firdous Employees 98 73 3.9
13. APs of Addendum Reach1 24 0 0.094
*Unique APs - Afghani APs ** Underage
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IV. CONSULTATION, PARTICIPATION AND INFORMATION DISCLOSURE
A. Stakeholder Consultation and Participation
44. Consultation meetings, group discussions and in-depth interviews were conducted with APs in each reach (including representatives of poor households, households which are required to resettle and households losing their business or agricultural land) and provided timely, relevant, understandable, and accessible information, in a culturally appropriate manner, free of coercion and intimidation. Stakeholder engagement logs, and meeting minutes were prepared and were made available to APs and other relevant stakeholders when required.
45. Regular public consultations and meetings have made with the affected households to make them fully understand about the compensation and related procedures of the LAR. Majority AHs were satisfied with the LA process, fair appraisal of the property, timely payment and LAR policy arrangement. Consultation meeting with group of APs continued on weekly basis especially in Sardar Ghari with APs of Zia Market and Firdous and Hashtnagri underpasses affected significantly.
46. A number of preliminary field/ site visits, meetings, discussions with officials of PIU, PMCSC, contractors, consultants as well other key stakeholders were carried out to coordinate, clarify and implement project design and LARP/RP implementation issues.
47. Meetings were held with Deputy Commissioner (DC), Additional Deputy Commissioner (ADC), Tehsildar to expedite the land acquisition process and issuing of the required sections under the Land Acquisition Act, 1894. The team made several visits along with Patwari to demarcate the acquired land in Sardar Ghari and conducted assessment of affected trees and crops to commence compensation payment to APs for affected land and structure. The detailed findings of consultations with APs during the reporting period are provided as Annex 7.
B. Information Disclosure
48. The ADB-approved safeguards documents have been disclosed on PDA website in line with ADB’s SPS 2009 requirements. In view of difficulty for APs to comprehend LARP in English, the LARP Reach 1 was translated in Urdu and disseminated to APs of Firdous and Hashtnagri and Zia Market APs. Executive summary and entitlement matrix of RPs of Reach 2 and 3 were also translated in Urdu and distributed among APs.
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V. STATUS OF GRIEVANCES LAUNCHED AND RESOLVED
A. Grievance Redress Mechanism
49. With a view to likeliness of grievances during LARP/RP implementation, provision of constituting a Grievance Redress Committee (GRC) has been made and notified to minimize expected protracted and expensive litigation. The GRC is being coordinated by Social Development and Resettlement Specialist as the Secretary of the committee.
50. The main responsibilities of the GRC at both PIU and DC level is (i) provide support to affected people on problems arising from land/property acquisition; (ii) record AP grievances, and resolve them. The GRC is expected to resolve grievance of the eligible persons within a stipulated timeframe.
51. The three-tier grievance redress mechanism (GRM) was established to ensure systematic disclosure of information, hearing and recording of complaints, proper arrangement for addressing conflicts and appeal procedures regarding eligibility and entitlements as well as the implementation of resettlement activities. Through an outreach program, APs were informed on how the mechanism will work and ensured it is accessibility to vulnerable and women APs. The GRM was translated in Urdu and distributed among APs.
B. Grievance Status 52. To date, 24 complaints were received, out of the total 10 were resolved and 13 are still under process at the PIU level, summarized in Table 12. A close follow-up was carried out with the complainants to address their complaints. In this regard, precautionary measures were adopted through conducting various formal and informal meetings with the aggrieved persons to manage their grievances. In such meetings the BRT alignment design, PDA owned ROW limits, LAR impact assessment including eligibility, entitlement provisions under project resettlement plan were explained. The Grievance Log is provided as Annex 8.
Table 12: Grievance Status Report
Reach Grievance Grievance Grievance Grievance Grievance Received Rejected Resolved Referred Under Review
Reach 1 22 1 10 0 13
Reach 2 1 0 0 1 0
Reach 3 1 - - 1 0
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Total 24 1 10 2 13
53. Some of the grievances involved missing names of APs in the impact assessment and misunderstanding regarding the unit rates and eligibility criteria of APs to be entitled for compensation were resolved timely. However, the grievances of critical nature to be resolved are in process are provided in the Table 13. PIU is involved in the preparation of the documents related to grievances, follow up action taken to resolve along with explanatory note on nature, seriousness of grievance to be redressed. Two complex nature of grievances were investigated, mediated and concluded and undertakings of APs are provided as Annex 9 & 10.
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Grievances
Date of Name of Location/ Action to be taken Status Remarks Received Complainant Reach
BS-08 20/11/17 1.Mirza Khan Reach 1 Several consultations with AP In Process Competing and conflicts interests deling 2. Haji Naeem and with the design team of two aggrieved parties. Mirza at will including with the Chief Khan wanted the restoration of s due Architect. Matter is still demolished toilets whereas Haji r of pending till the finalization of Naeem doesn’t want toilets to be ll as the design. constructed facing his plaza. ished However, the income loss issue of Mirza Khan has been resolved in the new proposed design. g of 27/11/17 Qari Hidayat Reach 1 Several consultation In process Meetings were organized between rdous Rehman meetings were held. Decision PD and APs and their Ayub Shah hold till than finalization of representatives. PDA claimed that design of BS-08 at Firdous only illegally constructed Market. structures were demolished. The decision is deferred till finalization of design of Firdous BS-08. ection 06/12/17 1. Riaz Gul Reach 1 Several consultation -idem- ents 2.Rukhsana meetings were held. Decision Bibi; 3. Amna hold till than finalization of Karim; 4. Ayub design of BS-08 at Firdous Shah; 5. Malik Market Ashfaq Ahmed 6.Qari Hidayat Ullah t of 8/12/17 Zahid Ullah Reach 1 Consultations with AP and Resolved Zahidullah received LARP Market Khan meetings with PDA and compensation amount for n of Revenue officials. structure of Zia Market as Structure compensation amount Rs 15,765,990. See the Undertaking for the resolution of the grievance as Annex 9. Price of land received under protest. Has filed petition in the court and yet be decided. Marla 31/01/18 Naveed Reach 1 Consultation meetings were In process Revenue official held investigation y 63 Ahmed held with AP and the case is of land demarcation. AP has been being followed up with registered his case in the court of Marla revenue officials. Law. Four hearing were already been conducted. The decision has yet not to be made. ated 8/5/18 Latif Umerzai Reach 1 Site was visited, consultation Concluded The grievance investigation e meetings were held with the revealed that complainant has not ow owner of the Show Room and been directly, materially, and s Car investigation and physical adversely affected by the BRT. verification of the site was The Investigation Team could not carried out. It was found that ascertain any alleged harm and complainant is not the owner noncompliance and found that his of the Doctors Car Point. He complaint is incorrect and nt was working as a unwarranted. He is not eligible for Commission Agent and left compensation payment. the Show Room prior to the
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eir commencement of the BRT Undertaking of Owner is attached construction. as Annex 10.
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VI. GENDER ACTION PLAN IMPLEMENTATION
A. Introduction 54. This Gender Section shares updates and progress made on LARP/RPs implementation of Peshawar Sustainable Bus Rapid Transit Corridor Project (PSBRTCP) using gender lens. The gender mainstreaming initiatives were focused on facilitation of the more susceptible APs particularly women and the potential BRT commuters including women, disabled and the vulnerable.
55. The PSBRTC is classified as Effective Gender Mainstreaming (EGM) Project. Women have been provided increased assistance in all project related activities that target men and women. A Gender Action Plan has been developed involving all stakeholders and is being implemented. Regular consultations were conducted with all stakeholders including APs of the BRT corridor.
C. Progress on GAD Implementation
56. Supported effective implementation of Gender Action Plan (GAP) in coordination and collaboration with TransPeshawar, PDA, TMTD, KPUMA consultants and other stakeholders. During the month first Gender Focal Persons (GFP) GAP meeting was held the office of TransPeshawar including GFPs from PIU PDA, ADB, TransPeshawar, PMCSC, PMCCB and SWWDD.
57. Information disseminated to women APs, and vulnerable APs of Sardar Garhi and the two Underpasses were provided information through regular meetings on project impacts on assets/income; LAR and Gender Policy, entitlements/obligations, disbursement, complaints; GRMs, M&E of LARPs, GAP; information. eviction, timeframe. In brief, during the reporting period, following activities were carried out for effective implementation of the GAP.
Coordination and communication with all APs and key stakeholders for the effective implementation of GAP. Organized regular consultation meetings with women APs on LAR, LRP; GAP on the issues related to the impact of project on their livelihoods. Documented male and female APs concerns and proposed remedial measures to address concerns through consultations. Assisted women APs in opening up their bank accounts to be able to receive compensation; prepared vouchers/cheques for issuance of compensation. Informed women APs regarding process of compensation & disbursement procedures to receive compensation. Prepared Micro Plans for women and vulnerable APs including information category of asset lost and type of assistance compensation and amount of compensation.
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Developed payment schedules and assisted timely payments of compensation for women and vulnerable APs. Ensured transparent process of compensation disbursement and resettlement assistance for both men and women APs. Facilitated APs particularly elderly/women in resolving their grievances/complaints; during LARPs and GAP implementation. Informed DPs particularly women about the status of their complaints until resolution. Represented PIU PDA in High Level Official meetings including GAP Implementation meetings. Shared information at Peshawar University on Bike lane and Bike sharing with female university students. BRT Commercial spaces 15% for women information shared with APs at Zia Market and Dabgari Staging station. Meetings held with UN Women to liaise and synergize initiatives to support and work together in addressing gender concerns.
VII. CONCLUSIONS AND RECOMMENDATIONS
A. Conclusions
58. As evident from the preceding sections, a considerable progress has been made in the process of the LARP/RPs implementation in terms of payment of land compensation and the disbursement of rehabilitation and resettlement assistance to the APs. Progress were also made in engaging with stakeholders, restoring livelihoods, addressing the needs of vulnerable people, ongoing follow up of grievance resolution and tracking monitoring impacts. However, the cases of unique APs (Afghan Refugees, blocked and expired ID Cards holders and underage APs) are still pending. Overall, the APs were found to be satisfied about the LARP/RPs implementation process.
B. Recommendations
59. The payment to the unique APs should be given priority. A possible solution could be that PDA should disburse the compensation payment using cross cheques through the legally registered Shura for onward payment to unique APs in the presence of PDA Finance Department, STRPI and PMCSC.
60. Frequent design changes and lack of capacity in LAR planning and assessment on the part of PMCSC impeding the progress in the LARP/RPs implementation process. These issues
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are needed to be addressed on urgent basis. Hiring of a senior Social Development and Resettlement Specialist by PMCSC will add value and can expedite the implementation process.
61. The compensation payment disbursement has been slow down due to authorization and approval process of cross checks. A dedicated time slot is required on daily basis from the Finance Department for compensation payment to APs.
62. Revenue officials/Patwari failure to demarcate and classify land and slow process of land acquisition process will add APs frustration can lead to the impoverishment of APs and their agitation/protest could cause subsequent delays in project implementation. Both PDA and LAC need to have a realistic understanding of what can be achieved so that stakeholder expectations can be managed.
63. Competing and conflicting interests of powerful APs having a considerable clout on the implementing agency are to be carefully managed otherwise delays are inevitable. Individual expectations of what the project will offer need to be carefully managed by the PDA.
64. The rate of compensation for lost assets must be calculated at full replacement cost, that is, the market value of the assets plus transaction costs. The C&W should be convinced in determining the replacement cost, depreciation of the asset and the value of salvage materials are not taken into account for the assessment of an affected asset
65. LARP budget limitations - GAP activities could not support conducting survey for training requirements for skill up gradation and subsequent possible admission in institutions responsible for training. A Livelihood Restoration Plan (LRP) may help in this regard, has not been provided by PMCSC yet.
66. Following the approval of the First Semi-annual Internal Monitoring Report, the External Resettlement Monitor should will be engaged for validation of the above-mentioned report.
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Annex 1: Notification of LARP Implementation Committee
1 Notification - LARP Implementation Committee
25
26
Annex 2: Notification of Resettlement Assistance Disbursement Committee
27
28
Annex 3: Notification of Grievance Redressal Committee
29
30
Annex 4: Notification of LARP Implementation Committee Meeting
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Annex 5: Notification of Reach Wise Focal Persons for the First Tier GRM
32
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Annex 6: Linear Map of Reach – 1, 2 &3
From To From To From To From To From To Fro
Chainage 0+000 0+000 0+310 0+325 1+000 1+020 3+785 3+795 6+270 6+300 6+2
Categories of EBD land (Sardar Zia Market (Access Tarskon Hotel Dr. Zaheef Arbab Sikander H Location APs Garhi) Ramp) (Chamkani) memorial School Flyover area U
Le Type of Masjid in Green Agriculture land Agriculture land Vendors Vendors impact Belt sh e Land Compensation Payment of Structure Payment of Trees Crop compensation Allowances
Land Compensation Payment of
Structure Payment of Trees Crop compensation Allowances
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Linear Map of Reach – 2
From To From To From To Chainage 1+815 1+845 03+880 03+910 03+911 05+836 Categories of Cantonment Board No Staging Station- Location Plaza to Sunehri Impact APs Dabgari Gardens Masjid Road Type of Vendors Vendors impact Allowances
Allowances
Linear Map of Reach - 3
From To From To Chainage 04+375 04+440 04+441 11+900 Categories of In front of Speen Aps Location Masjid - University town No Impact Type of Vendors impact Allowances
Allowances
Payment has been made to APs
Payments are in process
Payments are not yet initiated
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Annex 7: Consultations with Key Stakeholders
Type of Participants Opinion/Concern/Suggestion/Rec Date Location Stake- Objective ommendation holder M F November Chamkani Land Dissemination of 04 The AP has shown his concern 16, 2017 Owner of information about that the affected structure was Zia Market BRT, compensation under assessed by C&W using & 02 documentation depreciation cost. The Houses,02 procedure and guide compensation is not as per the quarter them for bank account current market. opening.
November PDA Office Shop Compensation 02 Meeting regarding required 23,2017 Owner & documentation for documentations for compensation Shura APs. for below 18 years, Afghan Member Shop Ownership nationals and blocked ID card. issues. Two female APs shop owners but their names are not mentioned in the LARP as owners. Some employee names and their details are missing.
November Hashtnagri Shop Dissemination of 11 03 Lack of understanding regarding 24,2017 Under Pass Owners information about procedures of compensation BRT, compensation documentation documentation Female owner name is missing in procedure and the list. guidance for opening Sher Ullah was employee of shop bank account. but his name mentioned as shop owner currently he is not employee. Riaz Gul and his brother are employees of shop but their names were mentioned as shop owners. November Secretariat TMDT Meeting with TMDT to 8 4 Gender mainstreaming in BRT 30, 2017 discuss issues related to and GAP implementation issues Gender Action Plan were discussed thoroughly. Women participation in the project was discussed; Gender sensitization of the public while riding in BRT buses.
December Sardar Land Investigation of fruit 12 DPs complained that contractor 06, 2017 Garhi owners/ trees and fodder crop cut pear trees and damaged tenants damages by contractor Berseem crop.
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Confirmed total 23 pear trees cut 8+15. 43.5 Marla land Berseem crop damaged. Community requested for compensation of the damages. December Sunehri Shop Investigation on 15 Six days ago, Cantonment Board 07, 2017 Masjid keepers genuineness of the APs, evacuated vendors from Sunehri whether they are eligible Masjid for compensation Three vendors including one with payment or not. disability were present there. In result of investigation find that Mr Asif Khan, Mr. Naseer Zangi and Mr Abdul Saboor have their shops in Market and they showed their name as vendors on the basis of their displayed stalls outside of their shops. December Dabgari Vendors Collection of CNIC & 02 Mr. Faheem requested for a job in 07, 2017 Bank account numbers project as he is educated having a higher secondary school certificate. He explained that he suffered badly because of police and cantonment imposed heavy fines. December Firdous Women Collection of CNIC & 06 Lack of clarity for eligibility criteria 07, 2017 underpass, Shop Bank account numbers for entitlements between two APs. Sheikh Abad owner Conducted consultation meeting Near Gulbhar held with widow of Khan Zadeen shop no 01 and her two daughters. They have misunderstanding about their ownership with her brother Salah Ud din. Informed her about required documents for ompensation. December Zia Market Shopkeep Collection of CNIC copy 10 Some shopkeeper and employees 07, 2017 er and bank Account no. still not have account numbers but in process. December Zia Market House & Zahid sister share 05 Zahid explained his father total 07,2017 Shop confirmation and land is 06 Kanals. Out of which 03 Owner meeting Kanals is owned by himself and 03 Kanals are owned by her sisters. Zahid was requested to arrange a meeting with her sisters to clarify ownership issues. Mr. Zahid asked about his house rate and workshops not included during survey also till now not clear about demarcation which indicate that auto workshop will be affected or not.
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December Sardar Garhi Land Meeting to conclude 21 3 Meeting with APs community, 10, 2017 owners/ compensation for contractor, PDA. Community Tenants agricultural damages disagreed with rent and rates and and rent for land. asked for compensation for land. December Firdous Shura Verification of Data 10 Conducted meeting with Mr. 12,2017 Market Member Complaints resolution Zahiri Shah, Wajid Nadeem, Qari regarding missing Zahid Ullah, Haji Ghani and Abdul employees name Rehman at Firdous Market regarding complaints of missing employee names and family employee names.
December Hashtnagri Shura Verification of Data 04 Meeting conducted with regard to 12, 2017 Member Complaints resolution complaints of missing employee regarding missing names and family employee employees name names. Discussed each case with APs and information were cross checked with survey forms and with micro plan.
December Sardar Garhi APs Land measurement for 11 Measurement of land to be used 15, 2017 Up ramp of EBD for structure of EBD Up Ramp. December Secretariat, Governme Gender Action Plan 12 03 GAP discussed 20, 2107 TNDT nt officials update Updates shared by TransPeshawar and PMCCB
December Sardar Garhi APs Resolution of land 6 1 Compensations offered by ADB 20, 2107 measurement for EBD consultant and Contractor work Support requested to allow Land resumption measurement December STRPI Shura Block CNIC, 08 Shura members of Firdous with 26, 2017 Office Member Under 18 & Afghan APs visited office and asked for of Firdous National speedy processing of Underpas compensation also shared s concern regarding block CNIC, under 18 & Afghan national. December STRPI Office Shura Correction of AP Names 03 Shura member visited office for 28, 2017 Member and other correction of some names. Copies of CNIC according to survey form were provided. Account numbers of some APs are still pending such as under 18 years age and Afghan Nationals.
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December STRPI APs of Relief from project due 02 Follow up meeting for his earlier 28, 2017 Office Firdous to construction of Bus claim of his perceived loss of Cloth Station in front of value of his property due to BRT. Tower Firdous Cloth Tower
January Reach 3 Project Health and safety 08 01 Discussed all issues regarding 27,2018 Camp Office Manager Deficiencies and health and safety. Team was Contract remedy or precautions informed that staff are not fully ors. trained for health and safety. No Assistan document for deployment of staff t their name, duty time, location Director was shared Some safety person PIU. refused to do duty according to Safety in their TORs as asked by PIU staff. charge In Phase 3 Principal of service Government Girls High School provider, complaints regarding noise, dust Women and mobility of students and. Social Ms. Amna and Ms. Kalsoom Officer residential of Phase 3 claimed that due to welding and steel work noise is creating disturbance. They were not able to perform their work and school going children are being affected due to noise. February 08, PDA Office Shura Demand of 05 years 07 Shura Members Hashtnagri 2018 Member extension in lease express their fear for not being Hasht- agreement. compensated by PDA. nagri Assurance for The demand regarding 05 years reestablishment of extension in lease agreement shops at same area from PDA has not been fulfilled. In LARP it was assured that APs affected shops will be re- established after completion of construction work. February Hashtnagri Shura Documentation 05 Shura Member provided 09,2018 underpass Members, provided for correction documentation of affected person. shopkeep of name and ID Card AP Irfan Ullah provided er, sub numbers agreement copy of shop 07. lessee Raised issue of Issues of payment to AP who left owner shopkeeper allowance the shop after the cut-of-date. of Shop no 07 and Shop no 14 also decoration of these 02 shops Decoration cost of Shop no 12 February 12, PDA Office Lease 05 years extension lease 02 Mr. Mirza main lease owner 2018 Owner agreement conduct meeting with PIU team Hashtnagr member and asked about 05 i years extension in lessee agreement and show their concerned about delay in issuance of letter.
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Mr. Mirza asked shopkeeper and employee are eligible for compensation which Firdous under pass shops damaged by PDA. February 15, PDA Office ADB Correction Action Plan 06 01 ADB Consultant conducted 2018 consulta LARP summery meeting with STRPI and PMCSC nt Data base regarding CAP. STRPI Firdous demolishing LARP summery with segregation Team issue of shifting allowances, vulnerable PMCSC Afghan commission allowance and income allowance Social letter. as per LARP. Team LARP translation Data base required for APs Allied structure due information and status of diligence payment. BRT app add on PDA In meeting discussed about website. Firdous underpass demolishing issue in detailed informed him about Senior Director meeting with Shura member and they are agreed till decision of Firdous design finalization. ADB Consultant discussed about afghan refugees APs compensation letter to Afghan commission then informed still afghan office not respond to officially but verbally they asked we cannot due to shortage of staff. Discussed in detailed about due diligence of allied structure with PMCSC representatives. PDA website should include a Tab on online grievance submission from APs. March 05, WCCI, Women BRT introduction; 01 03 WCCI has appreciated about the 2018 Sarhad Chamber Informed about 15% opportunity of 15 % commercial Chamber of of commercial spaces for spaces for women Commerce Commerc women; Engage WCCI Brochures may be developed for e and provide list of women commercial spaces Industry entrepreneurs Dust pollution due to BRT and Peshawar traffic jams WCCI will share list Another meeting suggested March 08, UN Women UN UN Women meeting 7 15 Female issues discussed 2018 Office Office International Women BRT discussed and numerous Day opportunities for women shared 15% Commercial spaces for women shared Facilities for women shared Video Presentation on BRT is a good idea
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March 13, PDA Office APs of Issue of Letter of 5 1 Shura members of the 2 2018 Hashtnagr Extension of Lease of underpasses visit PDA STRPI i the two underpasses office to protest Hashtnagri and APs – Underpass Female APs Firdous plus Hashtnagri employees, shopkeepers and Lessees turn down receiving of compensation payments in protest for not receiving promised letter from PDA for extension of lease.
March 14, Qissa Khwani APs Develop case studies; 2 3 Both female APs shared concern 2018 facilitate PMCSC for demolished shops. Suggested that PDA should provide lump sum compensations instead of each month. Interest in obtaining shops in BRT 15% commercial spaces for women Shura member Wajid Ali Nadeem facilitated the meeting. March 22, WCCI, Women Follow Up of BRT 1 5 WCCI may provide an updated list 2018 Sarhad Chamber introduction; 15% of women entrepreneurs, if Chamber of of commercial spaces for possible. Commerce Commerc women; Engage WCCI BRT may increase shops for e and provide list of women women. Industry entrepreneurs BRT brochure requested Peshawar Facilities and opportunities for women be included in a BRT brochure. Suggested including Mardan WCCI Pink bus in Mardan and Abbottabad to be introduced April 01, Hashtnagri Lessees Extension in lease 15 01 Conducted meeting with 2018 Underpass owner & agreement Hashtnagri main lessees and sub shopkeeper leases to collect compensation Hashtnagri but they did not want to receive till approval of 05 years of extension in lease contract. April 2, 2018 PC Peshawar Chairperso STRPI introduction 01 Work of Social Team appreciated n Women and sharing GAP Timeframe of BRT Parliament More interaction advised ary Caucus
April 02,2018 Sardar Garhi Tenants Crops /Trees 10 04 Conducted meeting with Tenants /Owner compensation and land owners on issues related with trees and crops compensation. Most of the APs provided their documents for payment processing but few were not available
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April 6, 2018 Sardar APs Grievance 07 Complaint #26 investigated Garhi investigation Anees ur Rehman, the land owner confirmed wrongful claim of tenant on his land. Sardar AP Rooh ul Market access 03 Front access to market blocked Garhi Amin blocked due to digging of BRT near investigation Sardar Garhi
Sardar APs Communication 01 05 Meeting with disabled female AP Garhi with female APs Issue of 30 marlas land was not compensated. Commercial spaces 15% discussed with female APs as investment opportunity Female APs interested in land purchase April 9, 2018 Sardar Zahidullah Issue of land price 01 AP disappointed about the Garhi grievance -Case lengthy decision-making process follow up by the court.
April 10, Sardar AP Claim of tenant 01 Musawir claimed tenant not 2018 Garhi Musawir received compensation.
April 11, PDA APs Sardar Compensation 01 06 Timely and fair compensation 2018 Garhi: payments payments to APs Sabiha, orientation Rafia, Safia Ashrafia, Mumtaz & Sharafat ADB Mission Firdous Underpass 06 Meeting with DG for design design finalization finalization of Firdous underpass Lease extension of Firdous underpass. DG PDA Resolution of 06 Follow up with DG for lease Firdous Underpass extension. impasse
`April 14, Hashtnagri Vendors Under 18 Incomplete documentation from 2018 Underpass documents required APs. Firdous for payment Three vendors provided guardian Underpass certificate and one AP provided B form. April 16, Hashtnagri Lessee Decoration Replacement of employees after 2018 Underpass Relatives compensation issue the cut-of-date. Both new employee of Shop 7 and old were claiming compensation payment. Same issue exists with shop 14.
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April 18, Sardar Garhi Naveed/ Follow up of the AP desired early resolution of his 2018 Rashid grievance of 30 30 Marla measurement issue. marla land was not Map of area shared. compensated. April 20, PDA Musawir Objection on 01 Objection of listing wrong 2018 employee’s name in employee name in addendum addendum Reach 1 Reach 1 April 22, Hashtnagri Lease Follow up of the 04 Mirza Khan, the main lease owner 2018 Underpass Owner five- years lease and members of Shura conducted Hashtnagri extension meeting with PIU team member agreement and asked about 05 years extension in lessee agreement and have expressed their concern about delay in issuance of letter. April 23,2018 Firdous Cloth Owner & Concerns on design Meeting held with Mr. Naeem Tower Shopkeepers changes in front of owner of Firdous Cloth Tower and Firdous cloth tower shop keepers for follow up of grievance related to design changes. April 24, New Masjid APs of Building of the Requested to release of 2018 at Afridi Garhi Masjid mosque in an compensation amount. near Ring Green Belt alternative place. Bank account exists in the name Road GT Road of three members committee, i.e., Muhammad Sher Khan, Ijaz Ahmed and Muhammad Zaman Masjid Abu Huraira ;50m from Ring Road at Afridi Garhi, near canal and Maal Mundi. New masjid is approximately within 800 m away from the demolished structure. . Masjid area approx. 6.5 marla. April 27, Sardar Garhi APs Formation of DPCs 22 20 APs were concerned losing their 2018 land as a means of their livelihood. Livestock has also been lost being depended on land for fodder. They have demanded an alternative source of income, such as shops in BRT commercial spaces. Applications have been submitted
April Sardar Garhi APs losing Formation of DPCs 20 Women have shown their 27,2018 land concerned regarding livelihood affect due to agriculture land acquired for BRT. Women raised their concern that at the time of survey no livelihood plan developed for APs who lost their main source of livelihood. Keeping livestock is big challenge for them and they have started to sale their animals.
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Women also want jobs for their husband and sons in the project specially in eastern bus depot. They also demand vulnerable allowance for poor families. May 02, 2018 PDA AP Sardar Allocation of BRT Khan Gul, AP of Sardar Garhi on Garhi commercial spaces behalf of group of APs requested for preferential allotment of commercial spaces to APs as they have lost land and earning capacity. Compensation payments received can be reinvested in generating means of future income May 03, 2018 Hashtnagri Lessees Compensation Conducted meeting with Underpass owner & payment to APs Hashtnagri main lessees and sub shopkeeper leases to collect compensation. Hashtnagri The payment was refused till the approval of the compensation payment of the Firdous demolished shops. May 04, 2018 PDA AP Issue of land price 01 Zahid shared update of the case Zahidullah grievance -Case being heard in court. follow up Court asked to produce 2 witnesses external and 2 property dealers to support his claim. May 04, 2018 PDA AP Naveed Follow up of the 02 Shared update of the case / Rashid grievance of 30 The court will have a hearing in marla land lost land near future. without compensation. May 07, 2018 PDA APs Underpass final Shura of Underpass APs Hashtnagri Design expressed their concerns for final and Firdous Vacation of shops design of both Firdous and Underpass Hashtnagri underpasses Informed about the date of vacation of shops Concerns on compensation payment. May 07, 2018 PDA AP Niazbeen Claim on trees 01 Complainant claim of trees and Patwari ownership ownership on property at Sardar Sardar Garhi Garhi
8 May 2018 Tambuwaan Complaint of Investigation of 04 01 Visited the business site reported Stop Latif Omarzai complaint received by Mr. Latif Omarzai. Visited both business sites located close to each other. Doctor’s Car Point – car bargain - still exists and the other vacated
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‘furniture shop’ was taken over by another person - another car bargain owner. Doctor’s Car Point: Met Mr. Momin at Car Point. Momin informed us that he is the owner of the property and Latif Omarzai was working as a Commission agent. He said that Latif left business 4 months ago as business was affected. May 8, 2018 Revenue Officials Confirmation of 05 01 payments to APs at Sardar Garhi Dept. Revenue Compensations Payments made to AP following Dept. paid reviewing the power of attorney Patwari, document. Tehsildar Confirmation of pending Girdawar payments May 08,2018 Firdous Shopkeepers Verification of APs 150 03 Visited Firdous Under pass for Underpass & Employees name according to verification of shopkeepers and LARP before employees name as per the list compensation provided in the LARP. disbursement The list was shared with PMCSC to investigate and include in the addendum. May 09, 2018 Tambuwan Complainant Joint STRPI and 04 Owners present at Dr. Car Point Mor, Dr. Latif Omarzai PDA Investigation Owners reject all claims of Latif Car Point Omarzai Access to site not blocked by BRT
May 14, 2018 PDA AP Niazbeen Trees ownership 03 Complainant claim of trees and Patwari ownership Sardar Garhi Confirmation of need from Revenue dept. of proof of ownership May 14, 2018 PDA Complainant Crops 02 Claim of complainant for crops Irshad Sardar compensation compensation at Sardar Garhi Garhi Claim received after cut-off date PMCSC to investigate May 14, 2018 PDA AP Khan Gul, Compensation 02 Concern on delay of Nadeem payment compensation payment AP did not produce original proof of ID May 14, 2018 PDA AP Mussawir Addendum Reach 1 01 Concern over inclusion of in GT Road correct names in addendum Reach 1 Interest in commercial spaces of BRT May 24, 2018 PDA APs relatives Compensation 15 02 APs has expressed their concerns at Underpass payment amount on amount of the compensation which is low according to their expectation.
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As a protest did not receive checks from PDA. APs ask for meeting before receiving compensation Pointed out LARP compensation amounts already shared May 28. 2018 PDA AP Firdous Confirmation of AP 02 01 AP Jalil Khan shopkeeper Underpass reservation and concern over Jalil Khan name of employee at his shop Wrong name mentioned in the LARP May 29, 2018 PDA AP Mirza Design 03 01 AP Mirza Khan expressed his Khan concern that the revised final design of Firdous Underpass was not shared with him. May 30, 2018 PDA ADB 06 01 Meeting held among ADB mission Mission BRT LARP STRPI and PMCSC. Progress Update Grievance resolution of Dr. Car Point
Sharing of Design of underpass
Resolution of demolished toilets
issue between stakeholders
Compensation payments Internal monitoring reporting. May 30, 2018 PDA AP Mirza Mediation and joint 03 01 Issue of final design of Firdous Khan settlement of Underpass discussed. design issue of Disagreement for resolution Firdous Underpass pending between Mirza Khan and Firdous Cloth tower owner Haji Naeem Khan Mirza Khan wants demolished toilets to be restored whereas Haji Naeem doesn’t like the restoration of toilets facing its Cloth Tower May 31,2018 Firdous Shura Conflict resolution 25 Conducted a lengthy consultation Underpass members & meeting to meeting with APs and Shura Employees persuade APs not members along with PMCSC to refuse the team. compensation APs were told that the payment under the compensation amount is based category of on the criterion laid down in the employees of shop LARP. The same yardstick was keepers. used with Hashtnagri Underpass.
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Annex 8: Grievance Log During the Reporting Period
ary of Complaints Date of Name of Location/Reach Gender Action to be taken Status Re Received Complainant M F mplaint was related to 20/11/17 Mirza Khan LARP and annexes were Resolved s number of shops Reach 1 reviewed with AP documented in the representative. No difference as compared to the was found. (Shops 47 shops in , 38 shops in agri), on on BS-08 location 20/11/17 M. Naeem Several consultations with AP In Process molding of shop that Khan Reach 1 and with Chief Architect. pact on his business Matter is still pending till the o less number of finalization of the design. ers. employee name was 27/11/2017 Rukhsana Name was changed on basis Resolved ned in the LARP and Bibi Reach 1 of evidences collected after owner name was investigation. . employee name was 27/11/2017 Amna Karim Reach 1 Name was changed on basis Resolved ned in the LARP and of evidences collected after owner name was investigation . employee name was 27/11/2017 Riaz Gul Reach 1 Name was changed on basis Resolved ned in the LARP and of evidences collected after owner name was investigation. . demolishing of shops 27/11/2017 Qari Hidayat Reach 1 Several consultation meetings In Process irdous Market. Rehman were held. Decision hold till than finalization of design of BS-08 at Firdous Market. 1.Riaz Gul nce for protection for 06/12/2017 2. Rukhsana Several consultation meetings In Process f entitlements Bibi Reach 1 were held. Decision hold till 3.Amna than finalization of design of Karim BS-08 at Firdous Market 4.Ayub Shah 5.Malik Ashfaq Ahmed 6.Qari Hadyat Ullah construction start 06/12/2017 Liaqat Ali Reach 1 Consultation meetings were Resolved compensation held. Construction work was sopped. Payment has been made.
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ints of income loss 06/12/2017 Shakeel Reach 1 For same type of business, the e second shop. Ahmad shopkeeper is entitled for one income loss even he was Resolved using second shop as a go down. ADB policy was explained to him. 1.Nadir Khan ints for non-payment 16/11/2017 2.Mahar Ali Reach 1 They are not present before Resolved pensation 3.Rehman the cut-off date and during the Gul census survey. 4.Nazir Gul 5.Javeed Khan 6.Shafi Ullah 7.Faqeer Gul 8.Said Khan int regarding non- 08/12/2017 Zahid Ullah Reach 1 Payment has made as per Resolved nt of structure in Khan market rate without ance with the market depreciation according to ADB policy. give notice for 26/12/2018 Muhmmad Reach 2 Wash room constructed after Resolved hing of wash room. Furqan cutoff date. Meetings were held with Cantonment board and concerned officials of PDA. It was found that washrooms are out of the ROW. A concrete wall will be constructed to avoid any damage from the earth moving machines. nsation claim as 21/12/2017 Noor Zada Reach 1 Vendor compensation claim Resolved but not present before the cut- off date d for Bus 01 Name 26/12/2017 Rashid Khan Change of the area name is in Rejected Ghari instead of Reach 1 the domain of District ani Administration. APs were requested to contact directly. mpensation amount 04/01/2018 Muhammad Reach 1 Explained compensation and Resolved Qasim R&R policy to AP.
1.Malak ant for demolished 23/01/2018 Ashfaq Several consultation meetings In Process compensation till 2.Zahir Shah were held. Decision hold till lished. 3.Ayub Shah than finalization of design of 4.Qari Hadyat BS-08 at Firdous Market. Ullah
5.Khurram Masih 6.Wajid Ali Nadeem
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7.Mushtaq Masih 8.Amna Karim ercial land was rated 23/01/2018 Zahid Ullah Reach 1 A detailed investigation held. Resolved culture land The land classification has been wrong. The case is pending with the Referee Judge. AP is satisfied the court hearing so far and informed that he will accept the court decision. AP has submitted an undertaking in PIU. quired 93 Marla from Revenue official held Only 63 Marla land investigation and awaited their en awarded. A total 30 31/01/2018 Naveed report. AP has registered his In Process and is missing has Ahmed Reach 1 case in the court of Law. acquired but not d. 26/3/2018 tion of 12 Marla l land due to access
e nt of additional 21/3/2018 Zahid Ulla Reach 1 Discussed with PD In process ion of 5.5 Marla Land commercial rate. Issue is being pursued with PD and Deputy Director Reach 1
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Annex 9: Undertaking of Owner Zia Market
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Annex 10: Undertaking of Owner Doctors Car Point
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Annex 11: Pictorial Presentation
STRPI & ADB
meeting with PMCSC Contractors & Sub contractors at PDA committee room
STRPI, MMP & ADB meeting with Complaints for resolution of grievance
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STRPI meeting with PMCCB & ADB Gender Advisors at PC Meeting with Secretary TMD
ADB mission meeting with PMCSC, contractors & Sub contractors at PDA committee room
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Community consultation for explaining criteria of compensation
STRPI & ADB meeting with supervision consultant, contractor, sub-contractor & service provider at PDA committee room
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STRPI, MMP & ADB meeting with Complaints for resolution of grievance
STRPI consultation meeting with DPs at Firdous Underpass
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