Carers NSW Inc.
Carers NSW Inc, PO Box 20156, World Square NSW 2002 Roden Cutler House, Level 18, 24 Campbell Street, Sydney NSW 2000 Ph 02 9280 4744 Fax 02 9280 4755 Carers can call 1800 242 636 (free call except from mobiles) Annual Report 2008/9 [email protected] Annual Report www.carersnsw.asn.au www.youngcarersnsw.asn.au All contents © Carers NSW ISSN 1837 – 4263 2009/10 Carers NSW Inc Annual Report 2009/10 1 2 3 5 8 31 14 14 15 32 26 30 33 44 43 Contents About Carers NSW Report President’s and CEO’s Board Directors of Highlights Our Funders Our Stakeholders Program Reports Committees, Meetings Key and Partnerships Carers of Friends NSW Parliamentary Carers of Friends NSW Volunteers Financial Report Supporters Location Carers of NSW Offices Carers NSW Inc Annual Report 2009/10 2 stakeholders: with activities and interactions our underpins that ofvalues aset with operates NSW Carers Our Values Our Vision carers. for and with action and change lead to collaboratively works and Associations Carers of Network National ofthe part is NSW Carers aged. frail are who or illness terminal condition, chronic dependencies, alcohol and drug illness, mental adisability, with people for caring are who friends and relatives are Carers carers. 750,000 be to estimated are there NSW In ofDirectors. Board by honorary an governed is It Wales. South New in carers for organisation peak the is NSW Carers NSW About Carers Aboriginal people. people. Aboriginal with, for, reconciliation and determination self- to committed are and heritage cultural Aboriginal value and We respect preferences. sexual or gender age, of different carers to as well as backgrounds, religious or ethnic language, cultural, different from carers of needs the to sensitive and appropriate culturally be to need the We acknowledge differences. to, these responsive of, and respectful are and communities and ofpeople We diversity the value services. and advocacy policies, our guide views Their carers. to listen and involve We actively lives. own their determine and makechoices to support they people the and ofcarers rights the We respect ABORIGINAL CULTURE HERITAGE AND ABORIGINAL DIVERSITY INVOLVING CARERS RESPECT governments. by and community by the supported and valued recognised, are NSW in carers all responsibility community ashared as accepted is caring Our Core BusinessandRoles diversity of carers in NSW. Carers NSW: NSW. in Carers ofcarers diversity the to appropriate age and culturally are that ofroles arange performs NSW Carers through our success measures. success our through on reported and measured be will efforts our and We results-based be will carers. for future sustainable more and improved an in result that actions to We committed are orientated. outcome and based evidence- be will services and processes we do.policies, all in Our professionalism and We productivity high quality, for aim practice. best current with line in confidentiality and privacy protect to measures implement will and ofindividuals privacy the We respect PROGRESSIVE AND RESULTS BASED AND PROGRESSIVE PROFESSIONALISM AND QUALITY PRIVACY effectiveness as a peak organisation. apeak as effectiveness and NSW’s efficiency Carers strengthens progressed be can issues carer which on base evidence asound provide to data analyses and collects and research, fosters carers support better to ways on advice expert provides and alliances and partnerships builds activities public other and media events, through issues carer promotes and stakeholders other and carers to publications and resources information, distributes and promotes develops, stakeholders other and professionals health providers, service carers, assist to training and education delivers and pilots develops, carers to related initiatives sector corporate and academic government, non key government, into advocacy systemic and input strategic provides carers affecting issues major on policy develops and leadership provides counselling and support, emotional referrals, information, providing including carers to direct services delivers About Carers NSW About Carers Carers NSW Inc Annual Report 2009/10 3 on its first Sydney based event in collaboration with the City of Sydney, Centrelink and Babana Aboriginal Men’s TheseGroup. partnerships (and others formed through this event) extended have through to other work the organisation does. Once again, carer support groups around the state received grants from Ageing, Disability and Home Care (ADHC), Department of Human Services with NSW, more than events 200 held during Carers Week. These events continue to bea valued part of celebrating Carers for carers. Week The saw end of 2009 Caroline Jones, broadcaster, author and former carer, deliver the Clare Stevenson Lecture, held Carolinein honour of our founder. spoke about her experiences caring for her elderly father and step mother in the last years of their lives, and reflected upon some of the feelings carers face intheir struggle to keep going. The Lecture struck a real chord with the audience and it was wonderful to have Caroline join us. has been groundbreaking, in a 2010 political sense, with the passing of the Carers (Recognition) in NSW Act 2010 Parliament, and the tabling of national carer recognition legislation. Andrew Constance, MP for In March 2010, Bega, introduced the Carers Recognition Bill into NSW Parliament. Carers NSW was highly involved in the process and helped develop the legislation. While this Bill wasn’t passed Parliament, by similar legislation, also drawn up in consultation with Carers NSW and introduced the by Minister for Health, Carmel Tebbutt, was passed in NSW Parliament in May. and other Carers NSW resources President’s and CEO’sPresident’s Report 2009/10 has been an exciting year for 2009/10 Carers characterised NSW, increasing by membership, new partnerships and services and, significantly, an escalating political focus on carers through carer legislation. It is very pleasing to see that membership of Carers NSW is continuing to grow strongly, with more carers, support groups and service providers receiving Carers News than ever before. A survey of our newsletter readers confirmed that theyrely on Carers NSW for up to date news and information. Feedback on the newsletter as a whole was overwhelmingly positive. This is very pleasing and encourages us to work even harder to remain not just relevant, but vital in our role as the peak organisation for carers in NSW. Our services and staff also have expanded months.during the The last Carer 12 Line (our phone information and support service for carers) trialled expanded hours, while our in-house counsellors also increased their case loads. Our regional programs continued to flourish, with the addition of the self-directed packagesupport program, PlanMy Choice, My being piloted Carers by NSW on the Mid North Coast. Carers NSW also continues to increase its presence in the community through partnerships with other organisations and education and training. As well as regular education and training workshops, guest speaking and attendance at forums continued to be important in our work. New partnerships been have formed through events such as Carers Week. Carers saw 2009 Carers Week NSW put President’s and CEO’sPresident’s Report Carers NSW Inc Annual Report 2009/10 4 The Carers (Recognition) Act 2010: Act (Recognition) Carers The carers’ own health and other needs. needs. other and health own carers’ of assessment for provides territories, and states NSW,in other in unlike that legislation for. the care addition, they In person the to relation in just not right, own their in individuals as carers recognising formally in territories and states other with line into us NSW,in brings finally and 750,000 the for win abig is carers This members and a Minister to Chair). to aMinister and members of majority the carers primary (with Council Advisory aCarers establishes carers affect that services providing when Charter Carers NSW the of principles the reflect to action take to agencies sector public certain requires aged and frail are who or illness amental illness), chronic or aterminal as (such condition amedical have adisability, who friends or members family for care who those of contribution and role the recognise to Charter Carers aNSW provides President Laraine Toms 12 months. past the in done been has that people many by so work tremendous the all acknowledge and ahead, year agreat to We forward look by governments. and community by the supported and valued recognised, are NSW in carers all and responsibility community ashared as accepted is caring that vision our achieving towards work to continue staff and Board NSW Carers The tabled. been has legislation national where Parliament Federal in action await way. we Now abi-partisan in supported it haveseen to satisfied weextremely are and NSW by Carers legislation for advocating of years followed has Act new This President’s and CEO’s Report President’s and CEO’s Chief Executive Officer Chief Executive Elena Katrakis Board of Directors 2009/10
The Board of Directors is responsible for the strategic and policy directions of Carers NSW to ensure the organisation achieves its aims for carers. It reviews standards, policies and procedures in accordance with the constitution, and is financially and legally accountable for use of funds. There are 11 Board members, including four office bearers, with provision for up to three co-opted members. The Board operates a Finance Committee and time-limited working groups on specific issues as required.
Laraine Toms Jim Warren MA BA Dip Ed Churchill Fellow FCA FCPA FAICD FAIM President Honorary Treasurer Member of the Finance Committee Chair of the Finance Committee Laraine Toms is a carer with a background Jim Warren was born in Fiji, educated in in education who has extensive experience New Zealand and spent his entire working as a carer advocate and educator in mental career, including 25 years as a partner, health and more recently in aged care. She with PricewaterhouseCoopers. During has been on the Board of Carers NSW for over 42 years with the firm Jim lived and seven years, is co-chair of the NSW Mental worked in four countries and undertook Health Priority Taskforce, Chair of the Home assignments in more than 20 others. He has and Community Care Advisory Committee considerable experience as an auditor and and member of the NSW Health Care consultant to not-for-profit organisations Advisory Council. including the YMCA, Bible Society of Australia and Care Australia. Jim has served Felicity Purdy
on the Boards of the Australian Institute 2009/10 Inc Annual Report NSW Carers BA (Hons) Psychology of Management and Australian Institute Vice President (from November 2009) of Company Directors and is currently on Member of the Finance Committee the Boards of The Royal Automobile Club Felicity Purdy is a former carer, and has of Australia, Darling House Aged Care worked with children and adults with Association Inc and the Walsh Bay Precinct disabilities, their families and services for Association where he is President. Jim more than 40 years. She is a life member joined the Board of Carers NSW as a co- of National Disability Services and holds a opted member in November 2006 and number of voluntary and advisory positions was appointed Treasurer in 2007. concerned with health and severe disability. She has been a member of the Carers NSW Board for nine years.
5 Board of Directors 2009/10 Carers NSW Inc Annual Report 2009/10 6 businesses. community in governance corporate in interest akeen has and Directors Company of Institute Australian ofthe aFellow is Christine nine years. for officer executive ofchief 1994 position the held she where CanTeen joining before in of Management, School Graduate Macquarie from MBA an 1993 In with graduated she Australians. ofyoung placement and selection the in volunteers with worked she where Programs, Intercultural AFS to moved then 1970s mid the 1980s. mid the She until from industry travel the in worked then Australia, Western and NSW in taught and teacher aschool as trained 2005. Christine November in member aco-opted as NSW ofCarers Board the Rowell joined Christine November 2009) Australia Board (from Carers on NSW representative Carers aDisability. with Children of Families for Association Australian the of President Vice the and NSW in Disability a with Children for Association of the President the was Katrina adisability. with adults and children for advocating on focus could she that so ago years several practise over 15 for ceased but alawyer as years practised She disabilities. profound has who 11 an is ofwhom youngest the girl old year children, of three mother the is Clark Katrina November 2009) (from Secretary Honorary BSc LLB BSc Clark Katrina MBA Cert. Teach Teach Dip MBA Cert. Rowell Christine August 2009.August in member aco-opted as NSW of Carers Board the joined Stephen roles. committee and consultant audit, in organisations not-for-profit with worked has He services. advisory corporate and assurance in and officer financial chief as roles senior in 21 working including apartner, as years PricewaterhouseCoopers with career year auditor. a35 had company He registered and accountant achartered is Stephen ofSydney. University ofMedicine, Faculty and & Midwifery ofNursing –Faculty Candidate PhD Assistant, aresearch is Christina Currently, people. dwelling community older frail for ofcaring experience the investigating recently more and carers, women of older experience bereavement the examining project research aqualitative completing research, through carers in interest her pursued has Christina five years past the During care. aged in particularly work, community in experience extensive has She 26 spanning years. background nursing a with carer aformer is Aggar Christina Carers NSW in 2000. in NSW Carers 1997.in of membership life received She tumour ofabrain died who husband her for Averil 28 cared years. than more for associations carer with involved been has She Association. Villages Retirement of the board the on is and Wheels, on Meals and Industries Beehive Ageing, the on Council including organisations, community many with association along Averil has Fink B Com CA B Com Bowles Stephen Candidate PhD BN(Hons) RN Aggar Christina MBE BA AM MBE Averil Fink Board of Directors 2009/10 of Directors Board Retired Directors Dulcie Flower RN Hon Member NSW College of John King Nursing OAM (resigned November 2009) Member of the Finance Committee Dulcie Flower is a Torres Strait Islander who joined the Board of Carers NSW as a co- John King worked as a chartered opted member in November 2005. A former accountant with Price Waterhouse, now registered nurse and educator, Dulcie PricewaterhouseCoopers, for his entire worked in Aboriginal health for many years. professional career. Since his retirement She was also a carer for her mother. Dulcie he has worked in a voluntary capacity to has represented Aboriginal and Torres Strait provide financial expertise to the Brain Islanders on many committees and advisory Foundation and Sydney Day Nurseries groups, including the Ministerial Advisory Association. Committee and National Diabetes Strategies Sarah Lawrance Group. In 2004 she was elected to the BA (Hons) Government Board of Directors of the Aboriginal Medical (retired July 2009) Service Co-op Ltd Redfern. Sarah Lawrance joined the Board of Carers Joan Jackman NSW as a co-opted member in November MA MHPEd Dip Ed Stud Dip OT Grad 2005. Her career has spanned 20 years of Joan Jackman is a carer for her husband commercial experience in large and small with a professional background in businesses in the public and private sectors. occupational therapy and health education. Her skills include people management, A strong advocate for people with dementia effective communication, project and their carers, Joan sits on various management, financial management and consumer advisory committees. Currently, business development. Joan is the Head of Occupational Therapy Pam Webster for the Northern Hospital Network and MCH BA Dip T AUA Occupational Therapy Manager at the (resigned November 2009) Prince of Wales Hospital (within the South East Sydney Illawarra Area Health Service). Pam Webster is a former carer and has been a Board member of Carers NSW Eileen McDonald since 2000. In November 2005 she was M Counselling (Candidate) Grad Dip elected as the Carers NSW representative Carers NSW Inc Annual Report 2009/10 Inc Annual Report NSW Carers DMT BA Communications on the Board of Carers Australia and Eileen is a carer for two family members. was the President of Carers Australia She has been active for many years in both for two years. Pam worked in education, disability and mental health carer advocacy health and welfare areas for 34 years in and support groups. She is a Carers NSW management, research, evaluation and Carer Representative, is on the Mental policy development. She represents Carers Health Council of Australia National Register Australia on the Australian Institute of of Consumer and Carer Representatives, Health and Welfare National Centre for is the NSW Carer Representative (former Monitoring Arthritis and Musculoskeletal Co Chair) of the National Mental Health Conditions. She is also a member of the Consumer & Carer Forum and is the Carer National Disability and Carer Council and a Representative member of several national member of the National Disability and Carer mental health committees and panels. Eileen Alliance. is a Dance Movement Therapist, community arts practitioner and facilitates community disability and mental health programs and is a Lecturer in the Graduate School of Counselling, Wesley Institute, Drummoyne. 7 Board of Directors 2009/10 Carers NSW Inc Annual Report 2009/10 8 Certificate of Commendation Award. Commendation of Certificate a awarded was NSW carer. Carers effective amore be howto and transport and respite as such issues them, to available services are,the carers who on information 17 in included produced and languages were backgrounds”. sheets CALD fact The from carers for sheets fact “Four for Award Communication Health Multicultural a2009 for nominated was NSW Carers Week Health of Multicultural part as award for nominated NSW Carers organisations. government non other and bodies, offunding representatives staff, carers, including of stakeholders arange from input with Board NSW Carers by the developed was plan The 2007-2012. Plan Action Carers NSW the contained priorities and vision the supports plan The carers. ofNSW needs the meeting and effective is organisation the ensure to developed was Plan The 2009. 1July on commenced NSW Carers for Plan Directions Strategic year three The 2009-2012 Directions Strategic NSW Carers July Highlights and partnerships forged. partnerships and distributed “showbags” information NSW Carers many with success a big was day The Beetson. Arthur great Rugby League former by appearance a guest and Donovans by the aperformance included entertainment and up set were providers service government non and government by various run stalls Information Square. Sydney in event Out Day aCarers hold to Centrelink and Sydney of Men’s City Group, Aboriginal the Babana with partnered NSW 2009, Carers October Day, Carers Tuesday 20 National On NSW. Services ofHuman Department Care, Home and Disability Ageing, from grants with NSW Carers through funded organisations and groups support carer by 199 hosted including events carers, acknowledge and celebrate to state the across held and planned were Activities ‘Anyone, theme the Anytime’. 2009 with 18-24 from Weekplace took Carers October Week 2009 Carers October Highlights Carers NSW Inc Annual Report 2009/10 9
Young CarersYoung attend Governor General’s Christmas Party Eighteen young carers attended the 2009 Governor General’s Christmas Party at Admiralty House. The group then toured Sydney Harbour water by taxi, followed by a treasure hunt around the Powerhouse Museum. The day ended with a visit to the Young Carer receives Volunteer Young Carers NSW Life Membership Bart Madden was awarded Carers NSW Life Membership at the Carers NSW Annual General Meeting to acknowledge his outstanding contribution to the Carers NSW CarerYoung Program. years. Caroline spoke about her own a father, her for carer a as experiences journey chronicled in hera book, Through GriefGlass and Darkly: Love of A Journey with Father. my Highlights November November Wollondilly Shire Memorial November Wollondilly Shire 2009 On 15 held a memorial service for carers of people who had suffered injury as a result of a car accident as part of Day of World RemembranceVictims. for Road Trauma The event was attended Carers by NSW Board member Christine (former Rowell Vice President). Caroline Jones presents Clare Stevenson Lecture Following the Carers NSW Annual General Stevenson Clare 2009 theMeeting, Caroline by delivered was Lecture Memorial broadcasteresteemed and writer AO, Jones 40 over for ABC the at worked has who Camp Bluegum 58 to support Camp Bluegum offered across from years 8-12 aged carers young and ‘Safari’, was theme the year This NSW. designed team carers young creative the a program guaranteed to engage all who some created carers young The attended. our in (currentlydisplayed fantasticpaintings hunt treasure famous now The office). Sydney an had carers young successand great a was opportunity to form their own steel band. Carers NSW Inc Annual Report 2009/10 10 workshops were successful and, as always, always, as and, successful were workshops The speaking. public for confidence instil to designed workshop Fay’ a‘Maura in part take could participants All conference. day three- the attended Association Carers territory and state each from staff and 2010. January in Melbourne Young carers in held ANYCAT was The conference ANYCAT attend Young conference carers organisations. these and NSW Carers between referrals carer promote to and carers, support that organisations other and Services Carer Services Health Area Centres, Carelink and Respite Commonwealth Services, Care Community and Home providers, service with relationships strengthen to and programs NSW ofCarers awareness raise to was role Their Ageing. and Health of Department Government Australian by the funded program of apilot part 30 2010, June until appointment their January in appointed were (CSLO) Officers Liaison Two Support Carer piloted Officers Liaison Support Carer January tree. Christmas NSW Carers the under from staff) NSW Carers by donated (many presents received carers the young where office Sydney NSW Carers support for carers. carers. for support better provide to directions strategic 2009-2012 our linking on focused and Directions Strategic NSW Carers the in key nine strategies all covered Presentations attended. state the around from staff NSW Sydney. Carers North in Place MacKillop 23-24 on place took 2010 March Mary at Conference Staff NSW Carers annual The Conference Staff NSW Carers March other. each with connect to carers young for aspace Team) provided Action Young Carer National ANYCAT (Australian Highlights April those who care for family or friends who have a disability, a medical condition (such Camp Muru as a terminal or chronic illness), a mental The Camp Muru theme in 2010 was ‘Surfs illness or who are frail and aged Up’, and 58 young carers from around NSW requires certain public sector agencies attended. The young carer team collected to take action to reflect the principles of and prepared surf boards for art, and the the NSW Carers Charter when providing young carers at camp painted them. Twenty services that affect carers volunteers made a valuable contribution to the camp and supported the young carer establishes a Carers Advisory Council team. Activities during this camp ranged (with primary carers the majority of from raft building to a DJ workshop, and members and a Minister to Chair). with the fine weather groups of young The role of Carers NSW was acknowledged carers were ‘chillin’ in the sun. by parliamentarians, not only for its contributions to the development of the legislation, but also for its ongoing commitment to, and services for, carers.
In Your Hands – Carer Project 2010 Launch and Exhibition In Your Hands, an inspiring community development project, was launched on 17 May by Diploma of Community Service students from TAFE NSW–NSI, Northern Beaches College. Supported by Carers NSW, the project aimed to May raise awareness of the issues facing NSW Carers (Recognition) Act 2010 2009/10 Report Annual Inc NSW Carers family carers living In a win for the 750,000 unpaid carers in our community in NSW, the Government’s Carers by providing them (Recognition) Bill 2010 was passed on with an opportunity 13 May 2010, with NSW parliamentarians to tell their stories. showing bi-partisan support for the Over 70 students legislation. participated, using The carer legislation was passed in both the different media NSW Legislative Assembly and Legislative to express their stories including collage, Council following an unprecedented show of digital stories, photovoice, photomontage support from Members of Parliament. and written stories. The legislation: provides a NSW Carers Charter to recognise the role and contribution of
11 Highlights Carers NSW Inc Annual Report 2009/10 12 sessions. yarning two for gathered carers male Men’s Aboriginal the when Yarning Circle and ofConnection Yarning Koori Wheel the therapy, art included Highlights bushland. and ocean the overlooking Cottages Alstonville the at held was retreat The illness. amental with ofpeople carers Aboriginal support to designed camp’s was It planning. the in consulted were Representative Carer Aboriginal an and providers, service Aboriginal carers, Aboriginal and Elders Aboriginal office. Alstonville NSW Carers over 8-10 2010 June by the coordinated Yarning Retreat Carer Koori Alstonville the attended carers Aboriginal Twenty-six Yarning Retreat Carer Koori Alstonville June in relation to their caring roles. roles. caring their to relation in emotions and feelings their express to able were carers young the storytelling, digital through and canvasses big four On class. ayoga and riding horse horsemanship, in alesson included Highlights strategies. coping share as well as future, the for plans their discuss to participants 14 for carer environment adult young aunique provided retreat the farm, working 18-25 aged carers a on adult Held years. 2010 June in held retreat young for wellbeing and Gamarada ahealth was Retreat Young Carer Adult event. annual an become to forum like would the they indicated Participants days. two over the attending 50 participants than more with forum, the facilitated Katrakis CEO Elena NSW Carers Centre. Masonic Sydney the at Program Carer Parent Older the delivering providers ofservice forum a state-wide 2010 June 8-9 On coordinated NSW Carers Forum Program Carer Parent Older Highlights Carer Life Course online tool established www.carerlifecourse.org.au carer support groups, and Carers NSW developed an online tool to provides extend the framework to inform and support information carers, and to assist service providers and ideas improve their support for carers. It was to support based on the Carer Life Course Framework: coordinators an Evidence-Based Approach to Effective from initial set Carer Education and Support used to up of a group support carers of people with a mental to ideas on illness. promotion The Carer Life Course online tool is a and activities dynamic platform to allow content to be and how to changed and additional content to be organise them. included to maintain the tool’s currency. The website hosts resources pages that Looking After Ourselves – Aboriginal include fact sheets, website links and Carer Health and Wellbeing Training key services. The resources also include Program Aboriginal, CALD (multicultural), mental Carers NSW piloted the Looking After illness, cancer, disability and chronic Ourselves training resources, developed conditions pages. by Carers NT, in a NSW context. Aboriginal carers and service providers were consulted Carer Support Group Facilitators on the development of the NSW training resources and training module, that is supported by a DVD and a The Carer Support Groups: An education CD Rom narrated by Karla Grant, presenter and information resource for facilitators of SBS TV’s Living Black. The generosity kit was developed to assist carer support of the Aboriginal carers who invited the group facilitators gain skills and knowledge DVD film crew into their homes to film their to better support carers and carer support caring stories enhanced these resources. groups. The first training session was held in Carers NSW Inc Annual Report 2009/10 Report Annual Inc NSW Carers June 2010 in Sydney. A complementary manual – Setting up a Carer Support Group: Information Resource – was developed in response to carer enquiries about how to establish a carer support group. It is suitable for new and
13 Highlights Carers NSW Inc Annual Report 2009/10 14 Carers NSW also works with a broad range of external stakeholders, for example: example: for stakeholders, ofexternal range abroad with works also NSW Carers year. this sought were NSW Carers of Friends Parliamentary NSW. addition, In ofCarers Friends the and representatives, carer volunteers, and staff Board, its membership, NSW Carers include stakeholders Internal stakeholders. external and ofinternal range a wide with collaboratively works NSW Carers key and strategies, outcomes our deliver To effectively Our Stakeholders and IndigenousAffairs ofFamilies, Housing,CommunityServices GovernmentDepartment Australian ofHealthandAgeing GovernmentDepartment Australian NSW ofHumanServices Department andHomeCare, Ageing, Disability Health NSW Our Funders media. bodies research and academic associations business and sector corporate professionals health and providers service health level local and state both at organisations peak various Affairs Indigenous and Services Community Housing, ofFamilies, Department Government Australian Ageing; and ofHealth Department Government NSW; Australian Services ofHuman Department Care, Home and Disability Ageing, Health; NSW including agencies, government Centres Carelink and Respite Commonwealth and Associations ofCarers Network the including services, and organisations carer government non and government Our Funders Program Reports
Carer Services
Carer Advisory Service from January to June 2010. The positions will continue into 2010/11. The Carers NSW Carer Advisory Service provides specialist information, emotional Regional Carer Line and counselling will support and referral to other forms of continue to be provided through Carers assistance through the 1800 Carer Line. NSW offices in Dubbo, Coffs Harbour and During 2009/10, 19,180 contacts were Tweed Heads. made through this service. The majority of these were by telephone (84.2 per cent), National Carer Counselling and contacts included carers and service providers. Service The National Carer Counselling Service Over 3,700 carers contacted Carers NSW (NCCP) provides short term counselling through the Carer Line. Twenty-one per through professionally qualified counsellors, cent of carers contacted Carers NSW with a focus on improving the wellbeing more than once over the year and were and resilience of carers. Counselling was referred to Commonwealth Carelink and provided in individual sessions, group Respite Centres, carer support groups and sessions and telephone group sessions. a range of medical and disability services. Over 80,000 information products were During the year 975 carers benefited distributed, 5.3 per cent were in community from counselling support through 4,265 languages and 7.4 per cent were designed counselling sessions; 95.5 per cent were for Aboriginal communities. individual counselling sessions. Over 70
per cent of these counselling services were 2009/10 Inc Annual Report NSW Carers In the second half of 2009/10 Carers NSW provided through the 250 Carers NSW trialled the extension of Carer Line hours to brokered counselling arrangements across 8pm on Tuesday, Wednesday and Thursday the state. evenings. This also included the provision of counselling at the Sydney office. While some Carers accessed counselling to address carers accessed the extended counselling stress, anxiety and depression associated service there were insufficient numbers with their caring role. The main reasons for to make continuing the service viable. a carer seeking counselling support were Consequently, the extended Carer Line a change in their own health or the health hours will not continue in 2010/11, but a of the person they care for. Significantly, more flexible counselling service for carers 62.6 per cent of carers who used the NCCP will continue between 8am-6pm five days service during the year had been caring for a week. five or more years. Carers Support Liaison Officers were Carers’ feedback about the NCCP was involved in guest speaking, expo attendance positive: and other partnership building activities
15 Program Reports Carers NSW Inc Annual Report 2009/10 16 improvement process. process. improvement ofacontinuous part as and guidelines, programs’ the with compliance their ensure to collection data and procedures Service Advisory Carer and NCCP the audit to aconsultant engaged NSW Carers move forward. was but to also challenged understood, Ifelt andsome concerns. of my issues time I haddiscussed first wasIt the ways of coping. who gave me positive friends) (not neutral someone with toand talk through needed my about situation I was anxious feeling better. situation the and control with deal what was happening. then Icould and me understand helped perspective in me to everything helped put The service Program Reports Young Carer Program
The Young Carer Program over the last 12 The Rothschild Australia Scholarship months expanded its membership by 34 per partnership continued during 2009/10 cent from 2,296 members in 2008/09 to with selection of a young carer member 3,076 during 2009/10. for the Young Endeavour voyage departing in October 2010. The program’s focus was to provide support and referral services to young In May 2010, the young carer team met carers, including coordination of young with a counsellor working with victims of carer camps. The camps provide a safe torture and trauma to discuss how Carers environment in which these often vulnerable NSW could support CALD young carers young people can connect. with refugee status. Carers NSW spoke about young carer Camps and Retreats support at a Westmead Children’s Hospital Youth Health Forum in June for health The young carer team ran two camps – sector service providers. Camp Bluegum and Camp Muru – attended by 118 young carers from across the state. The young carer team co-chaired with A retreat funded from donations was also Professor Bettina Cass, University of New run for 14 young adult carers at Gamarada. South Wales Social Policy and Research Centre (SPRC), a COPMI (Children of Parents with a Mental Illness) meeting. Partnerships and Education Professor Cass and a young carer worker The young carer team continued to also facilitated a group discussion on develop and strengthen partnerships with supporting young carers. stakeholders. The young carer team continued to build Carers NSW hosted the two-day national strong relationships with Commonwealth ANYCAT Conference in July 2009 where Carelink and Respite Centres across young carer representatives and staff from NSW to provide information and referral 2009/10 Inc Annual Report NSW Carers state and territory Carers Associations services. attended the two-day event. The young carer team presented twice to The Inspire Foundation held interactive TAFE NSW students working on a carers’ workshops at the ANYCAT Conference and young carers’ project. in July 2009, and at Camp Muru in April 2010. Livewire described its interactive website, with a moderated chat room, at Camp Muru in April 2010. Siblings of seriously ill children can use the site to connect with one another.
17 Program Reports Carers NSW Inc Annual Report 2009/10 18 risks and hazards. hazards. and risks potential identify to offices our in introduced were inspections safety Weekly mind. in this with updated and reviewed were procedures and policies OHS contractors. and visitors volunteers, employees, our ofall welfare and safety health, the protecting to committed is NSW Carers OHS area. this to budget salary total of cent per two by allocating development professional to commitment ongoing an demonstrated NSW Carers carers. to delivered services and programs the and organisation our about information with employees new all provide to implemented and developed was program induction Anew compiled. manual recruitment a and reviewed were procedures and policies recruitment Our strategies. retention and recruitment our support will and services HR our enhanced that area this in completed were Key projects Human Resources year. the during implemented were changes ofsignificant anumber improvement continuous to acommitment with and NSW ofCarers resources the optimise to seeking In carers. to services ofdirect delivery the enhance and support and organisation peak as a effectiveness and NSW’s efficiency Carers strengthen would that services and ofsupport level ahigh provide to continue to was year past over the Unit Services Shared the for key focus The Shared Services improvement. ofcontinuous process the support to and audit end year the supplement to year the throughout auditors by external conducted audits offinancial ofaschedule introduction the was initiative important An Directors. of Board and Committee Finance the and Management, Executive Managers, Program for information analytical more provide to enhanced were reports Financial systems. management financial our consolidated and strengthened that budgeting and reporting financial in-house of adoption the was year this management financial our in change A major Services Financial following an IT audit and employee survey. employee and audit IT an following upgrades infrastructure and equipment and Desk Help IT ofan establishment the included IT in improvement significant a in resulted that year. Key initiatives this afocus was organisation the across services ofIT enhancement The IT Program Reports Regional Programs
During 2009/10 the Regional Programs Unit Case Studies, as well as an opportunity for continued the delivery of two key programs organisations delivering the program to – the Older Parent Carer (OPC) Program and speak with representatives from Ageing, the Family and Carer Mental Health Program. Disability and Home Care, Department of It was also engaged in the My Plan My Human Services NSW (the program funder). Choice Program, and supported initiatives One participant said this about the forum: in other units. These included nominations for Carers NSW Carer Participation and Thank you enormously. This has been a Representation Program, and participation in great experience for me as a worker and the Aboriginal Health and Wellbeing Project. has enabled me to expand my knowledge and look at what I can do better to assist The Carer Counsellors and Carer Support client families in OPC. Officers located in some regional Carers NSW offices provided support to carers in Carers NSW also continued to promote these local communities, as well as liaising the program and referrals in its in-house with local service providers and other education and training sessions, in organisations. presentations, and in information stalls at carer and service provider exhibitions and forums. Older Parent Carer Program The Older Parent Carer Program continued My Plan My Choice Program its development during 2009/10. Staff My Plan My Choice is a self directed commitment within this program led to packaged support program for people with creative solutions for older parent carers disabilities, their families and carers being across the three regions of the state where trialled in the Northern Region of NSW. Carers NSW provided services – the Greater The focus of the program is ageing carers, West, North Coast and South East Sydney with 10 places each in three Northern and Illawarra areas. 2009/10 Inc Annual Report NSW Carers Region areas. On 8-9 June 2010 Carers NSW coordinated The program aims to increase families’ a state-wide forum of service providers participation in decision making on how to delivering this program at the Sydney design their packages to best meet their Masonic Centre. Carers NSW CEO Elena unique needs. Katrakis facilitated the forum, with more than 50 participants over the two days. Carers NSW was invited by Ageing, Disability Participating organisations included and Home Care (ADHC), Department of Anglicare, CareWest, Tweed Shire, Human Services NSW to trial the program Community Options, Kurrajong Waratah, in the North Coast area through its Coffs Life Without Barriers, Northcott Disability Harbour office. Services, and Community Care Northern The Carers NSW role is to be a Beaches. Support Intermediary to assist with the The forum program included an Older implementation and financial side of the Parent Carers Panel, What is Succession program for ADHC-selected clients. Planning?, Identifying ‘Hidden Carers’ and
19 Program Reports Carers NSW Inc Annual Report 2009/10 20 with CALD carers of people with a mental amental with ofpeople carers CALD with NSW’s engagement Carers inform to NSW in demographics ofCALD areview undertook Officer Project CALD A specially-appointed regions. Service Health Area Illawarra Sydney Eastern South and Western, Greater Coast, North the in 10 through offices providers ofservice arange and Services Health Area with partnerships strong maintained 2009/10 during and delivery carers to program and support its continued Program Health Mental Carer and Family The Program Health Mental Family and Carer recipients. care for oflife quality the improved also program carer, the the assisting as well As services. respite traditional from respite purchasing or respite, provide to members family employing modifications, or renovations house maintenance, home for used also were Funds lifts. and beds to devices communication –from equipment disability needed desperately purchased involved Families employment. employment. andin gaining confidence, increased greatly in has resulted mobility increased This significantassistance. without pool swimming to line goout the or the wheelchair, on now hang can clothes a who uses recipient, Thepool. care line and swimming clothes to the paths home and to layconcrete of their door the back to widen home modifications programone family madeUnder the Home modificationcase study deliver this program. this deliver 20101 October NSW willno longer Carers Program. From Health Mental and Carer Family for the re-tender its in not successful NSW was August in advised 2010 was it that Carers that disappointment great wasIt with 2012/13.to 2010/11 from funding program for outcome 2010September tender the pending 30 until Health by NSW extended was funding Program management. and staff program’s the for 2010, difficulties caused 30 on June cease to funding current with program, the for funding about Uncertainty for. cared they person the for future the about confident ‘somewhat’ only were ofrespondents majority the However, them. to services NSW Carers with satisfied were and services, support to now, role access improved had caring their manage to able better were they said ofrespondents majority The clients. their to service quality deliver to staff NSW Carers by acommitment and practices work strong reflected rate response cent 60 per to close survey. The the in participate to selected randomly were offices 10 NSW Carers 2009/10.during from clients hundred One Survey Client Program Health Mental Carer and aFamily conducted also NSW Carers providers. service and programs CALD to externally and internally in referrals increase significant a in resulted and NSW in communities and carers CALD on NSW’s focus Carers strengthened This sessions. information and education at staff NSW Carers other with co-attendance example for activities, CALD-related NSW Carers other complemented position officer project The consumers. health mental and carers these supporting providers service and illness, Program Reports Policy, Strategy, Communication & Education
Policy
The Carers NSW policy team undertook a A snapshot of CSGs included: number of activities throughout 2009/10 CSGs are spread across NSW, with the that included: highest number in South East Sydney, 8 conference presentations and 12 and regional groups from Far West to the abstracts submitted to conferences Riverina 27 responses to NSW Government and they represent cultural diversity, with 33 Australian Government inquiries and Aboriginal and 122 CALD CSGs discussion papers they represent a broad range of caring coordination of the Strategic Carer Action situations, with Carers of People with Network meetings Dementia CSGs the largest representation, followed by Carers of Children with a coordination of the Carers NSW Carer Disability and Carers of People with Participation and Representation Program Autism/Asperger’s Syndrome participation in a wide range of NSW and kinship CSGs also emerged during the national advisory meetings and forums year. new and ongoing research partnerships. Carers NSW continued its engagement Carers Participation and with the Network of Carers Associations Representation Program across national programs and advisory During 2009/10 the Carers NSW Carers groups, including the Network’s CEO Forum Participation and Representation Program teleconferences and the National Policy expanded with 50 Carer Representatives 2009/10 Inc Annual Report NSW Carers Working Group. The policy team developed participating in the program in a range of two national submissions and a draft activities. Eighteen carers attended the discussion paper on consumer directed two 2009/10 carer representative training care for the Network. sessions held in Sydney and Coffs Harbour. Carer Support Groups Carer Representative activities included: media liaison Carers NSW continued its work with carer support groups (CSGs) across NSW. Nearly input into Carers NSW submissions 670 CSGs were included in the Carers NSW guest speaking at carer support groups data in 2009/10. CSGs received Carers News, were invited to provide comments participation in focus groups and on specific carer issues and to participate consultations in focus groups, and to nominate for the membership of state and national advisory ADHC-funded NSW Carers Week Grant bodies Program.
21 Program Reports Carers NSW Inc Annual Report 2009/10 22 as an organisation, and in particular, as a as particular, in and organisation, an as NSW ofCarers recognition agrowing be to appears there indicated monitoring Media it. for advocating groups major other and carer various and the Scheme Insurance Disability National in the – an interest took and print – radio, media television national in NSW, and state legislation and major carer of passing and eventual introduction in the interest akeen radio, took local particularly state, the around Media community. the in all carers about awareness raise helped issues carer about coverage media 2010 Act (Recognition) inCarer 2009/10, NSW of the introduction and the Scheme Insurance Disability a National to introduce push the as such issues to major Thanks reporting Media and Communications Media disability are also involved in the program. the in involved also are disability a with ofchildren carers Foster needs. care different with people for and person, one than more for care Representatives Carer (7). Some carers older and (6), carers young (7), carers CALD (4), carers (7), Aboriginal carers –male diversity gender and cultural NSW, have and across areas regional and metropolitan from are Representatives Carer (3). person ofafrail carers and (9) condition achronic with ofpeople carers (17), illness mental with ofpeople carers (16), adisability with ofchildren (27), carers condition chronic or illness mental disability, a with adult ofan –carers program the in represented are situations carer Diverse Federal Election Strategy Workshop. Strategy Election Federal 2010 Australia Carers the at attendance education carer NSW Carers ongoing in participation 2009 Carers Week – 2009 Carers Week). 2009 Carers for issued releases ofmedia (exclusive 2009/10 in issued were Ten releases media coverage.) TV and radio monitor not does NSW (Carers media. print metropolitan and major in issues carer or NSW Carers of mentions 89 were media There issues. carer general and Scheme Insurance Disability National the carers, and ageing ofcaring, ethics payments, carer health, mental dementia, disability, included Topics media. NSW, regional including Carers to 29 requests were media There legislation. recognition carer NSW the to relating NSW by Carers provided carers on research and statistics quoting records Hansard and articles many the through clear is This peak. Sydney, Babana Aboriginal Men’s Sydney, and Group Aboriginal Babana of City The with partnered also NSW Carers carers. for activity an or group timefirst they had attended carera support For many ‘aand carers it life-saver!’ was the been out for dinner in over a year, thank you’ ‘I as haven’t such comments with positive Program. Feedback was overwhelmingly Human NSW Services Carers Week Grant Disability and Home Care, ofDepartment as part of 2009 Carers Week through Ageing, organisations heldacross the state activities In NSW, 199 carer support groups and Australia. Carers by coordinated and Ageing and of Health Department Government Australian by the funded was announcements community and materials promotional with campaign Week Carers 2009. Anational October 18-24 between held Week was Carers Anyone, Anytime Anytime Anyone, Program Reports Centrelink to stage a Sydney Carers Day Out and Australian Government Ministers and event on Tuesday 20 October 2009. Many Departments, Commonwealth Carelink and carers, including ‘hidden’ carers, CALD Respite Centres and other stakeholders. and Aboriginal carers visited Carers NSW’s In May 2010, a Carers NSW newsletter and information stall. website survey was distributed to Carers Carers Australia’s research The Tyranny of NSW members. The survey, to which 670 Distance? Caring in regional and remote responses were received, is still to be Australia was released nationally and analysed. broadly promoted by Carers NSW. e-bulletin Parliamentary Friends of Carers NSW The e-bulletin is now distributed to 1,200 In 2009/10, Carers NSW began a subscribers. This bi-monthly round-up of Parliamentary Friends of Carers NSW news, events, research and best practice group – an extension of the Friends of supports the work of carers and those Carers NSW program. Capitalising on who work with them. An e-bulletin audit the political interest in carers shown was undertaken in February and revealed through the development and passing of that it was a useful document, used for the NSW Carers (Recognition) Act 2010, professional development and for assistance 26 politicians have joined to date. The and information to carers. Many subscribers Parliamentary Friends will assist Carers forwarded it to other people. NSW as it works to achieve its vision that YC e-News and YC News caring is recognised as a shared community A young carer e-newsletter (YC e-News), responsibility in their electorates, but also which gives information to young carers through involvement in Carers NSW’s events about upcoming events and useful and information sessions. Parliamentary resources, was distributed monthly. Friends of Carers NSW will be formally
YC e-News email distribution increased this 2009/10 Inc Annual Report NSW Carers launched in 2010/11. year to 9,057 from 5,753 in 2008/09. Information, resources and publications The Young Carer Program also distributed Carers NSW continued to develop its approximately 2,600 hardcopy newsletters, existing resources and produce new ones YC News, every three months to Young Carer in 2009/10. Club members. YC News informs young carers about activities, stories from other Carers News young carers, helpful information about Carers News continued to be a key element caring, taking a break ideas and lots more. of the Carers NSW communication strategy. A circulation audit indicated a significant Carers NSW Brochures for GP Surgeries growth between July 2009-June 2010 In 2009/10 Carers NSW trialled the from 3,007 to 3,750. Distribution included distribution of a specifically designed Carers Carers NSW members, Carers NSW regional NSW brochure to General Practice (GP) offices, Strategic Carers Action Network surgeries around the state. The brochure, members, NSW Library Service, NSW detailing our services, resulted in new
23 Program Reports Carers NSW Inc Annual Report 2009/10 24 collection of carer publications, including including publications, ofcarer collection its to add to continued Library The collections. carer establish to Tom from Library Fink assistance sought Dubbo,also and NSW,in Bathurst at eg libraries ofother Anumber libraries. public participating through News ofCarers copies by distributing carers their and people house-bound for Service Library Home the with partnership its continued Library The year. the during indirectly and directly carers to assistance provided TomThe Library Fink Tom Library Fink 100 month. each averaged applications membership New NSW. ofCarers Friends and organisations government and corporate organisations, government non groups, support carer individuals, carers, include categories 3,181 2009/10. in members Membership 2,331 from to cent 2008/09 in members by 36 per membership its increased NSW Carers expos carer and surgeries GP through marketing increased groups, support carer and carers for NSW Carers to membership offree introduction the to Due Membership NSW Carers agencies. government non and government other and NSW by Carers produced up-to-date-information most the receive carers ensure to management resources its ofstreamlining process the in is NSW Carers Management Resources community. the in NSW Carers and carers about awareness raise to strategy ofabroader part was trial This carers). CALD and ofmale categories carer ‘hidden’ the in (especially applications membership Key Achievements development. product and presentations conference education, carer 2009/10 during including activities various undertook team training and education The and TrainingEducation undertaken. also were collection Library’s ofthe update acatalogue and a review that meant placement intern TAFE Library Ultimo year. the during Aseven-week entertainment audio with of carers a number present to able was Library carer, the former a from donation agenerous to Thanks by carers. written books and reports research 1,803 carers (including working carers, carers, working 1,803 (including carers to programs and services NSW Carers promoted and presentations speaking guest Presentations conducted team training and education The Speaking Guest package. training the to orientation the developed also NSW Carers carers. with work who ofstaff development professional the and orientation service for sectors government non and government within capacity the build to atool be to was 2007-2012. Plan Action Carers NSW aim Its the under astrategy as ADHC) (now Care Home and Disability ofAgeing, Department NSW former the for NSW by Carers developed was package WWCT The 2009 2010. May to October from services ADHC-funded to participants) (455 locations regional and 31 metropolitan across Training Carers (WWCT) with Working to orientation ofthe rollout a second Training completed team training and education The Carers with Working Program Reports carers in social housing, and CALD and The project was funded by NSW Health, and Aboriginal carers) and to 1,163 service informed by an Aboriginal Advisory Group. providers (both government and non Carers NSW appreciates the generosity government) during 2009/10. of Carers NT for permission to adapt its original resource materials. Resource Development An online carer’s tool – A key resource developed during 2009/10 www.carerlifecourse.org.au – was the Carer Support Groups: An education was developed in consultation with carers and information resource for facilitators. The and service providers. The website and resource was designed to provide carer e-learning tool will help carers and service support group leaders with skills to deliver providers assess information about different quality information programs to carers, stages of the caring journey and the and to facilitate carer support groups. It services and supports required to meet comprises a Facilitator Guide, covering a the carer’s needs. Based on the Carer Life range of topics such as co-facilitating, self Course Framework for carers of people with care and running an education session. The mental illness developed by Dr Deanna kit includes four education modules, “Taking Pagnini, the tool can also be accessed from Care of Yourself”, “Health and Wellbeing”, the Carers NSW website. It will provide “Taking a Break” and “Feelings”. carers and service providers with relevant The kit can be used by experienced information and supports at the six phases trainers, or carers with little or no facilitation of caring. experience. Facilitator training was also The project was funded by NSW Health. developed as part of this program. The first training workshop held in June 2010, and this training will form part of the Carers NSW 2010/11 education and training calendar. The Looking After Ourselves Aboriginal Carer 2009/10 Inc Annual Report NSW Carers Health and Wellbeing Training Program was trialled to assess its adaptability and suitability for Aboriginal carers and service providers in NSW. This training resource was developed several years ago by Carers NT in collaboration with the Ti-Tree community in the Northern Territory. Aboriginal carers and service providers in Redfern, Coffs Harbour, Port Macquarie, Mt Druitt and Wyong participated in the project to guide the development of this resource to assist Aboriginal carers and communities in NSW improve or maintain their own health and wellbeing.
25 Program Reports Carers NSW Inc Annual Report 2009/10 26 CALD communities and carers carers and communities CALD with working in perspectives – Innovative Conference Diversity in Unity International Conference 2010 Care Community and Home State posters as accepted abstracts –three Conference 2010 Studies ofFamily Institute Australian Model Service My Choice My Plan and ofCaring; –Ethics UK Leeds, Conference, Carers International Fifth Carers Wellbeing ofFemale and Health – Financial Women’s Conference National Health 6th Submissions Abstract YAPA Youth Work Conference 2010RailCorp Conference Diversity panellist Symposium Care Palliative sessions) (three Worker Conference Support Regional NDS conference one-day workers (MAPs) Project Access Multicultural panellist Seminar Postgraduate Policy Social University Macquarie Forum Officers Development CALD Care Community and Home Conference Disease –Chronic NSW Council Research Medical and Health Aboriginal Survey 2008 NSW Want: Carers Carers – What our Community Connecting Conference, Care Community 2009 and Home Women’s Conference National Health 6th Presentations Conference Submissions and Abstract Presentations NSWConference Carers Committees, KeyMeetings&Partnerships Committees, Key Meetings& Partnerships ADHC Submissions Conference My Language Library State NSW 2009-10 Awareness Carer Worker Conferences Support Regional NDS Carers of Female Wellbeing and Health Financial and Groups, Support Carer of Benefits Facilitators, Family and Program Carers Parent Older – Conference State Annual NSW NDS Legislation Recognition of Carer –Benefits 75th Conference NCOSS Annual Discussion Paper Discussion 2005 Regulation Guardianship the of Tribunal Remaking Guardianship NSW Act People Young and Children for Commission ofthe Review NSW Communities NSW in support ofcarer future The 2010-2011: Submission Budget NSW Carers Government NSW Other 2015 Health) (SESIAHS/NSW 2010- plan Action Disability Draft SESIAHS Paper Discussion Reform NGO Program Health Mental in Participation Community and Consumer, for Carer Framework Office &Alcohol Drug and Health Mental 2010-2015 Policy Youth Health NSW Draft 2009-2014 Plan Action Disability Draft Care Subacute on Agreement Partnership National 3 Schedule Definitions Data Draft Health NSW Program Services Disability the under services funded and DADHC operated (Disability) Guidelines Program Respite Guidelines and Policy Planning Lifestyle Draft 2010-2013 Strategy Diversity Cultural NSW Health Care Complaints Commission Research Partnerships Health Literacy Scoping Project Macquarie University – Intern placements: NSW Health Care Complaints Commission CALD carer mapping and Carers NSW 2008 Operation of the Health Care Complaints Survey extended analysis Act 1993 Discussion Paper Report No. 5/54 NGO Research Forum – Hosting and NSW Parliament Inquiry into the provision coordination bi-monthly meetings 2009/10 of education to students with disabilities or special needs University of New South Wales, Social Policy Research Centre – Young Carers NSW Parliament Substitute decision-making Research Project for people lacking capacity University of Sydney, Faculty of Health NSW Parliament Tenth Review of the Science co-researcher – Connecting exercise of the Motor Accidents Authority Older Adults: Can the use of information and Motor Accidents Council and Third communication technologies enrich an older Review of the Lifetime Care and Support adult’s social relationships and assist in Authority and Lifetime Care and Support combating social isolation? Advisory Council University of Western Sydney and SESIAHS Australian Government – CALD carers and care options Allied Psychological Services Review University of Western Sydney, ARC Linkage Discussion Paper – Informal cancer carers: comparative study Inquiry into Migrant Treatment of Disability of female and male carers Inquiry into Suicide in Australia University of Wollongong – Translation and linguistic validation and concept Inquiry into the National Disability Parking confirmation of a social support and social Scheme isolation measure facilitation National Primary Care Health Strategy Discussion Paper to inform Carers Consultations and Key Meetings 2009/10 Inc Annual Report NSW Carers Australia’s response Recovery Principles Standard 10.1 – ADHC Australian Mental Health Services and Aboriginal Dementia Advisory Group Programs ADHC External Reference Group for Cultural Other Diversity Advance Care Planning NSW Liberals and Nationals Social Policy Framework Area Respite Coordination Group NACMH Discussion Paper: A Mentally Carers Recognition Bill 2010 consultations Healthy Future for all Australians Home and Community Care Clients with PADP Community Alliance Submission Refugee Backgrounds Forum to ACGP review of standards for general Later Life Forum practice-adjustable height examination beds Mid North Coast and Combined Aboriginal Network
27 Committees, Key Meetings & Partnerships Carers NSW Inc Annual Report 2009/10 28 Vulnerable Communities Disaster Planning Planning Disaster Communities Vulnerable Group Officers Support Carers Service Health Area Illawarra and Sydney East South Consultation Strategy Care Palliative Group Advisory Care Palliative Meeting Policy Health Multicultural Project Pathways Services Dementia KPMG, Committee Party Working Carer and Family West Greater Committee Steering Statewide Program Health Mental Carer and Family Services Health Mental CALD on Consultation Perspectives Cultural Partnership Service Local Services Health Mental Harbour Coffs Service) Health Area Illawarra and Sydney East (South Group Interest Network Central Service) Health Area Illawarra and Sydney East (South Committee Consultative Consumer and Carer Meetings (CSOs) Officers Support Carer Services Health Area Group Working Stroke CALD Innovation Clinical for Agency Meeting Partnership Innovation Clinical for Agency Health NSW Meeting Committee Interagency Young Carer Consultation Transport and Respite revision Series Radio Homereach SBS Meeting Stakeholder Development Industry NSW Split Care Community and Home Government of Australian Council NGO Briefing Committees, Key Meetings& Partnerships RailCorp Diversity Committee Diversity RailCorp Scheme Care out-of-home Children’s of Guardian, Voluntary Office Plan State NSW on Briefing Stakeholder Ministers and Premier 2009 Review, Plan NGOForum State NSW Roundtable Disability Ombudsman NSW Forum Devolution Ombudsman NSW Services Respite Office, Audit NSW Together 2Consultations Phase Stronger sector NGO briefing Disabilities for Minister project Plan Action Carers NSW Housing members Opposition and Government with 2010 Bill Recognition Carers consultations Government NSW Other 2010 Reception Day Australia Minister’s Prime Bill Recognition Carer Commonwealth ofthe Development the on Consultation Associations Carers of –Network Affairs Indigenous and Services Community Housing, Families, of Department Government Australian Group Liaison Care Community and Aged Office –NSW Ageing and Health of Department Government Australian Meeting Managers Centres Carelink and Respite Commonwealth ACT and –NSW Ageing and of Health Department Government Australian Tool CENA-R ofthe development the on Workshop –National Ageing and Health of Department Government Australian Government Australian Other Mental Health Coordinating Council, CEO Forum Alzheimer’s Australia NSW Parliamentary Friends Research Launch Migration Treatment of Disability Public Forum Benevolent Society Dementia and Aged Services Forum: Community Care Research NCOSS HACC Issues Forum to Practice NCOSS Health Priority Advisory Group Cancer Council Joint Cancer Patient Network of Alcohol and Other Drug Support Forum Agencies Family and Carer Advisory Group Carers Australia 2010 Federal Election Non Government Organisations Human Strategy Workshop Resources Forum Carers NSW Young Carer Advisory Group Nowra Mental Health Agency Co.As.It Strategic Directions Community NSW Aged Care Alliance Meetings Consultation – CALD issues NSW Forum of Non Government Agencies Co.As.It website Development Group PADP Community Alliance Meetings Coffs Harbour Extended Care Committee Prospect-Cumberland Commonwealth Dementia Day Care representatives, Respite and Carelink Centre Meeting – Hong Kong, visit to Carers NSW CALD and Aboriginal carer issues Disability Advisory Committee St George Migrant Resource Centre Annual (Coffs Harbour) General Meeting Eastern Sydney Disability Interagency St James Ethics Centre Eastern Sydney Multicultural Access Project Schizophrenia Fellowship NSW Carers Day – Russian speaking communities Parliamentary Friends Event, Schizophrenia Ella Centre Dementia Café and Presentation Awareness Week at 2009 AGM South Asian Seniors Community Day Carers NSW Inc Annual Report 2009/10 Inc Annual Report NSW Carers FONGA Annual Meeting with NSW Planning, MAPS Government Agencies Directors General South East Sydney and Illawarra Area Health GP Network, Palliative Care Gold Standards CSO Team Leaders Meeting – older carers Framework Roundtable and CALD carers Greater West Aged Care Interagency Steve Waugh Foundation Greater West Community Services Strategic Carers Action Network Interagency Westmead Children’s Hospital Paediatric Greater West Mental Health Interagency Palliative Care Focus Group Hastings Community Network (North Coast) Hastings Mental Health Network (North Coast) IMPACT Services Working Group Liberals/Nationals Ageing Roundtable
29 Committees, Key Meetings & Partnerships Carers NSW Inc Annual Report 2009/10 30 director and interviewer and director AO, Hughes Robin Ms producer, writer, Health Mental on Council Advisory National Minister’s Health Federal the of member and ofSydney University Institute, Research &Mind Brain of the Director Executive Hickie, Ian Professor stockbroker advisor/ client Harrison, Patricia Mrs solicitor Fitzpatrick, Michael Mr practitioner medical retired Fitzpatrick, Ian Dr film-maker documentary and AO, Deveson Anne writer,Ms broadcaster carer and Foundation Community ofSydney aDirector Brogden, Lucy Mrs Hospital ofWales Prince ofNSW/ University Medicine, Geriatric of Tony Professor Broe, Professor Foundation ofNSW University Executive, Chief Bott, Jennifer Ms ofNSW University the at course maintenance health the in afacilitator and fellow professorial Baume, Peter Professor Emeritus Association Care Ku-ring-gai Hornsby ofthe TomDr Director Acheson, endeavours bythefollowingFriends NSW: ofCarers inour isextremely gratefulfortheadvice givenandactiveparticipation NSW Carers legal, mediaandfinancialservices. are health, drawnfromFriends awiderangeofsectors,includingthearts, NSW ofCarers totheBoard. consultants day operationsbutactashonorary to raiseourprofile andincrease ournetworks. Friends donotplayanactive role inday-to- andBoard. Thisof thestaff mightbethrough theprovision oflegaladvice,orideasonhow developmentanddecisionmakingbysupplementingtheknowledge instrategy They assist helpourorganisation bycontributingtheirtimeandskills,notmoney.Friends NSW ofCarers Friends NSW ofCarers and Rehabilitation Foundation Rehabilitation and Education Alcohol ofThe Director and ofNSW University Medicine, Community and Health ofPublic Professor physician, AO, WWebster Ian Professor Emeritus planner Taylor, financial and Chris Mr accountant University Cross ofSouthern Board ofthe member Accountant, Forensic Shanahan, John Mr Development Social for Council Regional Sydney Inner Pusey, Chairperson, Vivienne Ms author and academic England, ofNew University Oppenheimer, Melanie Professor Associate solicitor Ottley, Richard Mr broadcaster and journalist author, Moody, best-selling Mary Ms solicitor GMendel, Charles Mr solicitor McLuckie, Ross Mr presenter television and broadcaster radio McCrossin, Julie Ms actor OBE, Margolyes Miriam Ms writer and entertainer PaulLivingston, Mr Friends NSW ofCarers Parliamentary Friends of Carers NSW
In 2009/10, Carers NSW began a Parliamentary Friends of Carers NSW group – an extension of the Friends of Carers NSW program. Capitalising on the political interest in carers shown through the development and passing of the NSW Carers (Recognition) Bill, many politicians from all sides of politics became members. Carers NSW is extremely grateful to Parliamentary Friends not only for assisting us to achieve our vision that caring is recognised as a shared community in their electorates, but also through involvement in future Carers NSW events and information sessions.
John Ajaka MLC Lylea McMahon MP Marie Andrews MP Gerard Martin MP Mike Baird MP Clover Moore MP Peter Besseling MP Dr Gordon Moyes MLC Andrew Constance MP Melinda Pavey MLC Phillip Costa MP Greg Piper MP Dawn Fardell MP John Robertson MLC Tanya Gadiel MP Jillian Skinner MP Shelley Hancock MP Tony Stewart MP David Harris MP Rob Stokes MP Katrina Hodgkinson MP Richard Torbay MP Judy Hopwood MP Helen Westwood MLC
Kevin Humphries MP John Williams MP 2009/10 Inc Annual Report NSW Carers Dr Andrew McDonald MP
31 Friends of Carers NSW Carers NSW Inc Annual Report 2009/10 32 Wendy Hine Hall Christine FoxoverJean Crown Nina Brady Roxy Barrack Clem outstanding contribution to the Carers NSW Young Carer Program. Young NSW Carer Carers the to contribution outstanding his 2009 in acknowledge to Membership Life NSW Carers awarded was Madden Bart Shepherd. Megan and Russell Matthew Madden, –Bart years over several Program Young the to Carer commitment and support ongoing their for volunteers following the to gratitude its like would extend to NSW Carers Hesling Lauren Godard Colin Tam Elsum Coll Eileen Clapp Natasha Cassamento Robert Carroll Jimmy Alcock Steven Adams Greg Young Volunteers Carer Volunteers Bart Madden Bart LyonRegina Lee Barbara Lam Irene Joy Knappick Kirkham Ian Matthew Russel Matthew Pickering Callum Peters Candy Peacock Lauren Newberry Heidi May Emily Madden Bart Horton Chad Hommerson Ashley Marie Shipway Marie Raisbeck Ellen Mary Pu Cathy O’Doherty Helen Moss Sally Sophie Zdenkowsky Sophie Webb Cassandra VanIrene Heyden der Puskas Renee Thomas Hayley TaylorJeannie Taherzahdeh Pariya Shepherd Megan Volunteers Financial Report 2009/10
Contents
Directors’ Report 34
Statement of Comprehensive Income 35
Statement of Financial Position 35
Statement of Changes in Equity 36
Statement of Cash Flows 36 Carers NSW Inc Annual Report 2009/10 Inc Annual Report NSW Carers
Notes to the Financial Statements 37
Statement by the Directors 41
Independent Auditor’s Report 41
Compilation Report 42
33 Financial Report 2009/10 Carers NSW Inc Annual Report 2009/10 34 Sydney, 2010 19th August TomsLaraine (President) Signed in accordance with a resolution of the Board of Directors by: ofDirectors Board ofthe aresolution with accordance in Signed $285,805 2010 to: amounted year financial the for association ofthe surplus The Results Operating report. annual the in included be will detail More offices. and number staff in a reduction and year financial next the for income grant lower in result will This successful. been not had Program Health Mental Carer and Family the for tender its that advised was Incorporated Wales South New Carers end year to Subsequent Date to Balance Subsequent Events year.financial the during occurred affairs of state association’s the in changes significant No Changes Significant Wales. South New in carers for organisation peak the is It ofcarers. interests the advance and carers to represent were year financial the during association ofthe activities principal The Activities Principal 26 Nov 2009) on (Appointed McDonald Eileen 26 Nov 2009) on (Appointed Jackman Joan Nov in 2009) (Resigned Pam Webster Purdy Felicity Warren Jim Rowell Christine TomsLaraine are: report this of date the at and the year throughout office in directors of the names The Directors 30 2010. June ended year financial the for association the on report their present Your directors DIRECTORS’ ENDED 30 REPORT FOR JUNE 2010 THE YEAR WALES SOUTH NEW CARERS INCORPORATED $78,341 2009 , Director , Director 26 Nov 2009) on (Appointed Aggar Christina 2009) Jul in (Resigned Lawrance Sarah Bowles Stephen Clark Katrina 2009) Oct in (Resigned King John Flower Dulcie Averil Fink Sydney, 2010 19th August Treasurer) Warren (Honorary Jim , Director Financial Report 2009/10 Report Financial
CARERS NEW SOUTH WALES INCORPORATED CARERS NEW SOUTH WALES INCORPORATED STATEMENT OF COMPREHENSIVE INCOME STATEMENT OF FINANCIAL POSITION FOR THE YEAR ENDED 30 JUNE 2010 AS AT 30 JUNE 2010
Note 2010 2009 Note 2010 2009 $ $ $ $
Revenue and other income 2(a) 7,535,645 6,551,967 Current Assets Cash and cash equivalents 3 1,219,761 1,801,421 Depreciation 2(b) (55,404) (37,209) Trade and other receivables 4 465,995 38,495 Grant expenditures (7,149,642) (6,367,578) Other current assets 5 – – Office Costs (12,800) (5,711) Financial assets 6 6,716,084 5,441,429 Other expenses (77) (4,997) Premises and Equipment Total Current Assets 8,401,840 7,281,345 Expenses – (2,945) Professional Fees (11,737) (26,960) Non-Current Assets Staff Costs (7,173) – Property, plant and equipment 7 283,602 180,785 Staff Training Costs – (1,691) Transfer of Operating Deficit Total Non-Current Assets 283,602 180,785 from Grants (8,540) (20,930) Travel Expenses (4,467) (5,605) Total Assets 8,685,442 7,462,130
Surplus from operations 285,805 78,341 Current Liabilities Trade and other payables 8 7,198,409 6,319,724 Other comprehensive income – – Short-term provisions 9 180,239 174,836
Total comprehensive income Total Current Liabilities 7,378,648 6,494,560 for the year 285,805 78,341 Non-Current Liabilities Long-term provisions 9 90,166 36,747
Total Non-Current liabilities 90,166 36,747
Net Assets 1,216,628 930,823
Equity Accumulated surplus 1,216,628 930,823
Total Equity 1,216,628 930,823 Carers NSW Inc Annual Report 2009/10 Inc Annual Report NSW Carers
The accompanying notes form part of these financial statements.
35 Financial Report 2009/10 Carers NSW Inc Annual Report 2009/10 36 2010 30 June at as Balance operations from Surplus 2009 30 June at as Balance operations from Surplus 2008 1July at as Balance 2010 30 JUNE ENDED YEAR THE FOR EQUITY IN CHANGES STATEMENT OF CARERS NEW SOUTH WALES INCORPORATED SOUTH NEW CARERS 1,216,628 285,805 930,823 78,341 852,482 $ Surplus Accumulated 1,216,628 285,805 930,823 78,341 852,482 $ Total year financial of end at Cash year financial of beginning at Cash held cash in increase Net activities financing in) (used by provided cash Net borrowings from Proceeds activities financing from flow Cash activities investing in) (used by provided cash Net investments maturity to held of Purchase investments maturity to held from Proceeds equipment and plant property, of Purchase activities investing from flow Cash activities operating in) (used by provided cash Net received Interest received Donations employees and suppliers to Payments grants government from Receipts activities operating from flow Cash
YEAR ENDED 30 JUNE 2010 30 JUNE ENDED YEAR THE FOR FLOWS CASH STATEMENT OF WALES INCORPORATED SOUTH NEW CARERS The accompanying notes form part of these financial statements. ofthesefinancial The accompanying notesformpart Financial Report 2009/10 Report Financial 3
10
Note 1,219,761 1,801,421 (581,660) – – (1,432,876) (1,274,655) – (158,221) 851,216 379,212 30,706 (7,312,464) 7,753,762 $ 2010 1,801,421 619,106 1,182,315 – – 1,646,796 – 1,693,295 (46,499) (464,481) 455,322 59,269 59,269 (6,124,686) 5,145,614 $ 2009 CARERS NEW SOUTH WALES INCORPORATED CARERS NEW SOUTH WALES INCORPORATED NOTES TO THE FINANCIAL STATEMENTS FOR THE NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30TH JUNE 2010 YEAR ENDED 30TH JUNE 2010
This financial report covers Carers New South Wales Incorporated Note 1: Statement of Significant Accounting Policies (cont’d) as an individual entity. Carers New South Wales Incorporated is an association incorporated under the Associations Incorporation Act Gains and losses on disposals are determined by comparing of New South Wales 1984. proceeds with the carrying amount. These gains and losses are included in the statement of comprehensive income. When revalued Note 1: Statement of Significant Accounting Policies assets are sold, amounts included in the revaluation relating to that asset are transferred to accumulated surplus. Basis of Preparation This financial report is a special purpose financial report that c. Financial Instruments has been prepared in accordance with Australian Accounting Recognition and Initial Measurement Standards, Australian Accounting Interpretations, and the Associations Incorporation Act of New South Wales 1984. Financial assets and financial liabilities are recognised when the entity becomes a party to the contractual provisions to the Australian Accounting Standards set out accounting policies that instrument. For financial assets, this is equivalent to the date that the Australian Accounting Standards Board (AASB) has concluded the association commits itself to either purchase or sell the asset would result in a financial report containing relevant and reliable (ie trade date accounting is adopted). information about transactions, events and conditions to which they apply. Material accounting policies adopted in the preparation Financial instruments are initially measured at fair value plus of this financial report are presented below and have been transactions costs where the instrument is classified ‘at fair value consistently applied unless otherwise stated. through profit or loss’ in which case transaction costs are expensed to surplus or deficit immediately. This financial report has been prepared on an accruals basis and is based on historical costs, modified, where applicable, by the measurement at fair value of selected non-current assets, financial Classification and Subsequent Measurement assets, and financial liabilities unless otherwise stated in the notes. Financial instruments are subsequently measured at either fair value, amortised cost using the effective interest rate method or Accounting Policies cost. Fair value represents the amount for which an asset could be a. Income tax exchanged or a liability settled, between knowledgeable, willing The association is exempt from paying income tax due to its parties. Where available, quoted prices in an active market are classification as a charitable institution under section 50-5 of the used to determine fair value. In other circumstances, valuation Income Tax Assessment Act 1997. techniques are adopted. b. Property, plant and equipment Amortised cost is calculated as: (i) the amount at which the financial asset or financial liability is measured at initial recognition; (ii) less Each class of property, plant and equipment is carried at cost or principal repayments; (iii) plus or minus the cumulative amortisation fair value as indicated less, where applicable, any accumulated of the difference, if any, between the amount initially recognised depreciation and impairment losses. and the maturity amount calculated using the effective interest method; and (iv) less any reduction for impairment. Plant and equipment The effective interest method is used to allocate interest income Plant and equipment are measured on the cost basis less or interest expense over the relevant period and is equivalent to depreciation and impairment losses. The carrying amount of plant the rate that exactly discounts estimated future cash payments and equipment is reviewed annually by directors to ensure it is or receipts (including fees, transaction costs and other premiums not in excess of the recoverable amount from these assets. The or discounts) through the expected life (or when this cannot be recoverable amount is assessed on the basis of the expected net reliably predicted, the contractual term) of the financial instrument cash flows that will be received from the assets’ employment and to the net carrying amount of the financial asset or financial liability. subsequent disposal. The expected net cash flows have been discounted to their present values in determining recoverable Revisions to expected future net cash flows will necessitate an Carers NSW Inc Annual Report 2009/10 Inc Annual Report NSW Carers amounts. adjustment to the carrying value with a consequential recognition of an income or expense in surplus or deficit. Subsequent costs are included in the asset’s carrying amount or recognised as a separate asset, as appropriate, only when it is probable that future economic benefits associated with the item will (i) Financial assets at fair value through profit or loss flow to the association and the cost of the item can be measured Financial assets are classified at ‘fair value through profit or loss’ reliably. All other repairs and maintenance are charged to the when they are held for trading for the purpose of short term profit statement of comprehensive income during the financial period in taking. Such assets are subsequently measured at fair value with which they are incurred. changes in carrying value being included in surplus or deficit. The association has not held any financial assets at fair value through Depreciation profit or loss in the current or comparative financial year. The depreciable amount of all fixed assets is depreciated on a straight-line basis over the asset’s useful life to the association (ii) Loans and receivables commencing from the time the asset is held ready for use. Loans and receivables are non-derivative financial assets with fixed The depreciation rates used for each class of depreciable assets or determinable payments that are not quoted in an active market are: and are subsequently measured at amortised cost.
Class of fixed asset Depreciation rate (iii) Held-to-maturity investments Office Furniture and Equipment 20 - 30% Held-to-maturity investments are non-derivative financial assets that Motor Vehicle 12.50% have fixed maturities and fixed or determinable payments, and it is the association’s intention to hold these investments to maturity. The assets’ residual values and useful lives are reviewed and They are subsequently measured at amortised cost using the adjusted, if appropriate, at each balance date. An asset’s carrying effective interest rate method. amount is written down immediately to its recoverable amount if the asset’s carrying amount is greater than its estimated recoverable amount.
37 Financial Report 2009/10 Carers NSW Inc Annual Report 2009/10 38 liabilities on the statement of financial position. financial of statement the on liabilities current within borrowings short-term as shown are overdrafts Bank overdrafts. bank and less, or months three of maturities original with investments liquid highly short-term other banks, with call at held deposits hand, on cash include equivalents cash and Cash equivalents cash and Cash g. measured. reliably be can outflow that and result will benefits economic of outflow an that probable is it which for events, past of aresult as obligation, constructive or alegal has association the when recognised are Provisions f. Provisions purposes. reporting statutory for income comprehensive of statement the within income as and included capitalised are and purposes acquittal grant for statements program relevant the within acquisition of period the in expensed are received grants from acquired equipment and assets Fixed assets fixed of acquisition the for Grants e. settled. is liability the when paid be to expected amounts the at measured been have benefits Employee date. balance to employees by rendered services from arising benefits employee for liability association’s the for made is Provision entitlements Employee d. deficit. or surplus in recognised is assumed, or liabilities assets non-cash of transfer the including paid, consideration of value fair the and party another to transferred or extinguished liability financial the of value carrying the between difference The expired. or cancelled discharged, either are obligations related the where derecognised are liabilities Financial asset. the with associated benefits and risks the in involvement continuing significant any has longer no association the whereby party another to transferred is asset the or expires flows cash of to receipt rights contractual the where derecognised are assets Financial Derecognition income. comprehensive of statement the in recognised are losses Impairment arisen. has impairment an whether determine to considered is instrument the of value the in decline prolonged a instruments, financial sale available-for of case the In impaired. been has instrument afinancial that evidence is objective there whether assesses association the date, reporting each At Impairment cost. amortised at measured subsequently are guarantees) financial (excluding liabilities financial Non-derivative liabilities Financial (v) payments. determinable or fixed nor maturity afixed neither is there where entities other of equity the in investments comprise They management. by such as designated are they or nature, their to due assets financial of categories other into classified being of capable not either assets are that financial non-derivative are assets financial Available-for-sale assets financial Available-for-sale (iv) (cont’d) Policies Accounting Significant of 1: Statement Note 2010 JUNE 30TH ENDED YEAR THE FOR STATEMENTS FINANCIAL TO THE NOTES WALES INCORPORATED SOUTH NEW CARERS YEAR ENDED 30TH JUNE 2010 JUNE 30TH ENDED YEAR THE FOR STATEMENTS FINANCIAL TO THE NOTES WALES INCORPORATED SOUTH NEW CARERS the beginning of the earliest comparativeperiodwillbedisclosed. the beginningofearliest offinancialpositionasat statement anadditional statements, financial policy, madearetrospective orreclassified restatement itemsinits Where theassociation hasretrospectively appliedanaccounting financial years. toconformchangesinpresentation forthecurrentbeen adjusted When required byAccountingStandards, comparative figures have j. ComparativeFigures activities, whichare flows. disclosedasoperatingcash andfinancing componentsofinvesting basis, exceptfortheGST flowsarecash flowsona of presentedCash gross statement inthe GST.financial positionare showninclusiveof of an itemoftheexpense.Receivables andpayablesinthestatement of ofacquisitiontheassetoraspart ofthecost recognised aspart from Taxation theAustralia GST is the Office.Inthesecircumstances of GST, incurred exceptwhere isnotrecoverable theamountofGST Revenues, expensesandassetsare recognised netoftheamount Taxi. GoodsandServices (GST) instrument. the in inherent rate the is assets, financial rate floating for which, method, rate interest effective the using recognised is revenue Interest 8(a). Note in detail in 2010 listed 30 June are at advance in grants and outstanding grants of 2010. balance The 30 June at expended fully not were or date, expiration an have not did years, prior in and year, the during received grants certain However, received. were they which in period the than rather relate, they which to period the during account to received grants bring to association the of policy the is it advance, in received grants For receivable. or received income grant or consideration the of value fair the at measured is Revenue income other and Revenue h. (cont’d) Policies Accounting Significant of 1: Statement Note Financial Report 2009/10 Report Financial CARERS NEW SOUTH WALES INCORPORATED CARERS NEW SOUTH WALES INCORPORATED NOTES TO THE FINANCIAL STATEMENTS FOR THE NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30TH JUNE 2010 YEAR ENDED 30TH JUNE 2010
Note 2 : Surplus from operation 2010 2009 Note 5 : Other current assets 2010 2009 $ $ $ $ Current a) Revenue and other income Prepayments – – Government grant revenue 6,857,853 5,935,044 – – Other Revenue - Consultancy fees and room hire 32,934 20,616 Note 6 : Financial assets - Donations 30,706 59,269 - Grants for the acquisition Current of fixed assets 158,221 46,499 Held to maturity investments 6,716,084 5,441,429 - Interest received 379,212 455,322 - Membership subscriptions 10,007 19,051 6,716,084 5,441,429 - Newsletter advertising – – - Other income 64,790 14,318 Note 7 : Property, plant and equipment - Sale of publications/merchandise 1,922 1,848 Non-Current Total Revenue 7,535,645 6,551,967 Office equipment 241,258 102,344 Accumulated depreciation (76,085) (38,478) b) Expenses Motor vehicles 161,631 142,323 Depreciation expenses 55,404 37,209 Accumulated depreciation (43,202) (25,404)
Administration and management fees included in grant 283,602 180,785 expenditures comprise the following major expenses: Staff costs 589,246 484,316 Movements in carrying amounts Rental expenses 283,739 257,062 Accounting fees 8,481 97,175 Movements in carrying amounts for each class of property, plant Auditor’s remuneration and equipment between the beginning and the end of the current - Audit 16,000 18,000 financial year: - Other services 4,000 4,500 Office Motor Note 3 : Cash and cash equivalents Equipment Vehicles Total $ $ $ Current Balance at 1 July 2008 36,786 134,709 171,495 Cash at bank and on hand 1,219,761 1,801,421 Additions 46,499 – 46,499 Disposals – – – 1,219,761 1,801,421 Depreciation expense (19,419) (17,790) (37,209)
Note 4 : Trade and other receivables Balance at 30 June 2009 63,866 116,919 180,785 2009/10 Inc Annual Report NSW Carers
Current Additions 138,913 19,308 158,221 Trade receivables 348,771 4,030 Disposals – – – Provision for impairment Depreciation expense (37,606) (17,798) (55,404) of receivables – – Other receivables 117,224 34,465 Balance at 30 June 2010 165,173 118,429 283,602
465,995 38,495 Note 8 : Trade and other payables Current Trade payables 319,225 290,667 Sundry payables and accrued expenses 354,356 296,325 Grants received in advance 8(a) 6,484,311 5,732,732 Specific donations – Young Carers 40,517 –
7,198,409 6,319,724
39 Financial Report 2009/10 Carers NSW Inc Annual Report 2009/10 40
Project Interagency Carers -Young Care & Home Disability Ageing, of Department 2Set-up Stage Program Health Mental &Carers - Family Health of Department Project -Translation Care & Home Disability Ageing, of Department Project database –One-off Care & Home Disability Ageing, of Department Project Caring of – Ethics Foundation Group Macquarie Framework Course Life Carers Off –One Health of Department NSW Package Education Carers with –Working Care & Home Disability Ageing, of Department Project Tool Kit Carer Parent –Older Care & Home Disability Ageing, of Department Project Infrastructure Special – Australia Carers Carers Counselling Program (NCCP) (NCCP) Program Counselling Carers National –Additional Australia Carers Program Liaison Support –Carers Australia Carers Hours After Services Carer of –Extension Australia Carers Methods Counselling of –Expansion Australia Carers One-Off Upgrade –IT Australia Carers Program Recognition Carer – Australia Carers Training Wellbeing Health Carers Aboriginal – Health of Department NSW Framework Course Life Carers – Health of Department NSW Workshops Orientation Carers with –Working Care & Home Disability Ageing, of Department South –Metro Care & Home Disability Ageing, of Department North –Metro Care & Home Disability Ageing, of Department Choice My Plan –My Care & Home Disability Ageing, of Department Week –Carers Care & Home Disability Ageing, of Department CARERS NEW SOUTH WALES INCORPORATED SOUTH NEW CARERS Program Carer Parent –Older Care & Home Disability Ageing, of Department Program Health Mental &Carers Family – Health of Department NSW Young Carers Program Program Carers Young SIA –FaHC Australia Carers (NCCP) Program Counselling Carers –National Australia Carers Program Support and Information – Australia Carers Service Advisory -Carer Australia Carers Program Carers –Young Care & Home Disability Ageing, of Department Funding –Peak Health of Department NSW Funding –Peaking Care & Home Disability Ageing, of Department
following: the comprise advance in received Grants 8 (a) 2010 JUNE 30TH ENDED YEAR THE FOR STATEMENTS FINANCIAL TO THE NOTES
6,484,311 139,064 7,226 34,303 34,303 9,800 9,800 28,911 96 22,907 37,640 24 – 3,182 1,866 14,530 3,194 57,455 17,588 28,412 18,038 60,089 1,604 249,422 175,000 4,460,748 724,660 – – – 485 – 41,669 346,398 $ 2010 5,732,732 – 7,226 34,303 34,303 9,800 9,800 35,113 96 22,907 37,640 24 53,205 – – – 39,622 – – – – 80,300 15,000 – 60,000 3,622,601 676,534 2,396 186,486 81,790 210,083 2,094 230,408 325,104 $ 2009 Sydney NSW 2000 NSW Sydney Street 18, 24 Campbell Level Incorporated Wales South New Carers business: of place principal and office Registered details 13Note :Association offices. and number staff in reduction a and year financial next the for income grant lower in resulting successful, been not had Program Health Mental Carer and Family the for tender its that advised was Incorporated Wales South New Carers end year to Subsequent Date Balance to Subsequent 12Note :Events years five than -greater years five and 12 months -between 12 months than later -not payments lease –minimum Payables statements financial the in capitalised not but for contracted leases operating Non-cancellable Commitments Lease Operating Commitments Leasing and 11Note :Capital year. financial the in activities investing and financing cash non any have not did company The activities investing and financing Non-cash (b) activities operating by provided cash Net Changes in assets and liabilities and assets in Changes Non-cash flows in operating result operating in flows Non-cash year the for Surplus operations from flow cash of Reconciliation (a) information flow 10Note :Cash
leave service long for Provision Non-Current
leave annual for Provision Current
9:Provisions Note 2010 JUNE 30TH ENDED YEAR THE FOR STATEMENTS FINANCIAL TO THE NOTES WALES INCORPORATED SOUTH NEW CARERS provisions in /(Decrease) Increase payables in /(Decrease) Increase assets other in /Decrease (Increase) debtors term and trade in /Decrease (Increase) Depreciation Financial Report 2009/10 Report Financial
511,996 – 171,443 340,553 851,216 58,822 878,685 – 55,404 (427,500) 285,805 90,166 90,166 180,239 180,239 $ 2010 979,142 – 508,123 471,019 (464,481) 51,908 (790,217) 339 37,209 157,939 78,341 36,747 36,747 174,836 174,836 $ 2009 CARERS NEW SOUTH WALES INCORPORATED CARERS NEW SOUTH WALES INCORPORATED STATEMENT BY THE DIRECTORS INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF CARERS NEW SOUTH WALES INCORPORATED
The Directors have determined that the association Report on the Financial Report is not a reporting entity and that this special We have audited the accompanying financial report being a special purpose purpose financial report should be prepared in financial report, of Carers New South Wales Incorporated, which comprises the accordance with the accounting policies outlined in statement of financial position as at 30 June 2010, statement of comprehensive Note 1 to the financial statements. income, statement of changes in equity, and statement of cash flows for the In the opinion of the Directors, the financial report year ended on that date, a summary of significant accounting policies and other as set out on pages 33 to 40: explanatory notes and the statement by members of the board of directors. 1. Presents a true and fair view of the financial Directors’ Responsibility for the Financial Report position of Carers New South Wales Incorporated The directors of the association are responsible for the preparation and fair as at 30 June 2010 and its performance for the year presentation of the financial report and have determined that the accounting ended on that date in accordance with Australian policies described in Note 1 to the financial statements, which form part of the Accounting Standards (including Australian financial report, are consistent with the financial reporting requirements of the Accounting Interpretations) of the Australian Associations Incorporation Act of New South Wales 1984 and are appropriate Accounting Standards Board and the Associations to meet the needs of the members. The directors’ responsibilities also include Incorporation Act of New South Wales 1984. designing, implementing and maintaining internal control relevant to the 2. At the date of this statement, there are preparation and fair presentation of the financial report that is free from material reasonable grounds to believe that Carers New misstatement, whether due to fraud or error; selecting and applying appropriate South Wales Incorporated will be able to pay its accounting policies; and making accounting estimates that are reasonable in the debts as and when they fall due. circumstances. This statement is made in accordance with a Auditor’s Responsibility resolution of the Board of Directors and is signed Our responsibility is to express an opinion on the financial report based on our for and on behalf of the Directors by: audit. No opinion is expressed as to whether the accounting policies used, as described in Note 1, are appropriate to meet the needs of the members. We conducted our audit in accordance with Australian Auditing Standards. These Auditing Standards require that we comply with relevant ethical requirements relating to audit engagements and plan and perform the audit to obtain reasonable assurance whether the financial report is free from material misstatement. Director An audit involves performing procedures to obtain audit evidence about the Laraine Toms (President) amounts and disclosures in the financial report. The procedures selected depend Sydney, 19th August 2010 on the auditor’s judgement, including the assessment of the risks of material misstatement of the financial report, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation and fair presentation of the financial report in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit Director also includes evaluating the appropriateness of accounting policies used and the Jim Warren (Honorary Treasurer) reasonableness of accounting estimates made by the board of directors, as well as Sydney, 19th August 2010 evaluating the overall presentation of the financial report. The financial report has been prepared for distribution to members for the purpose of fulfilling the directors’ financial reporting under the Associations Incorporation Act of New South Wales 1984. We disclaim any assumption of responsibility for any reliance on this report or on the financial report to which it relates to any person other than the members, or for any purpose other than that for which it was prepared. 2009/10 Inc Annual Report NSW Carers We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. Independence In conducting our audit, we have complied with the independence requirements of Australian professional ethical pronouncements. Auditor’s Opinion In our opinion, the financial report of Carers New South Wales Incorporated presents fairly, in all material respects the financial position of Carers New South Wales Incorporated as of 30 June 2010 and of its financial performance for the year then ended in accordance with the accounting policies described in Note 1 to the financial statements, and the Associations Incorporation Act of New South Wales 1984.
Felsers Chartered Accountants
Steven Zabeti Partner Sydney, 19th August 2010
41 Financial Report 2009/10 Carers NSW Inc Annual Report 2009/10 42 Sydney, 2010 19thAugust Partner Steven Zabeti Accountants Chartered Felsers statements. program detailed the of contents the for person other any to responsibility accept not do We members. the of benefit the for exclusively compiled were statements program detailed The expressed. is assurance no accordingly and performed been has review or audit No procedures. validation or verification include not do procedures Our statements. program detailed the compiling in provided, directors the which information, financial the and summarise classify collect, to expertise accounting use procedures Our Information. Financial of Compilation 315: APES and adopted accounting of basis the with accordance in statements program detailed accompanying the compiled have we directors the by provided information of basis the On Responsibility Our constitution. association’s the with complying of purpose the for members the of needs the meet to appropriate is adopted accounting of basis the that determined have and statements program detailed the in contained information the for responsible solely are directors The Directors the of Responsibility The members. the of needs information the satisfy to program each of performance the to relating information financial provide to is prepared been have statements program detailed the which for purpose 2010. specific June The 30 ended year the for Incorporated Wales South New Carers of statements program detailed accompanying the compiled We have WALES SOUTH INCORPORATED NEW CARERS TO REPORT COMPILATION WALES INCORPORATED SOUTH NEW CARERS Financial Report 2009/10 Report Financial Supporters
Individual donors
M Andrews C Constable- C Hgawhika K McLauchlan J Rodighiero C Abbott Weatherby R Horner D McNamara S Rodnick P Ambroisine H Conway D Howard R McPherson A Rupa G M Armstead S Cooper N Hunt S Mercer S Schultz S Ashdown C Corbett B Hutchins M L Mockler B Semmler M Ashton A Cunningham W Irish S Morgan F Seres J Ayoub P A Daniel E Isles M Morris T Sibraa M Azarf J M Davis R Ivanson D M Mullen Estate P Smith A Banks De La Salle A Jack J Murphy N South J Barrett R Delfino S Jager V Murphy V Tabone L Batterham D Denton R Jenkins J Nicholson M Thompson S Berick J Devai J Jones V Nicholson R Thomsen A Boardman M Domagala P Katarya C Noble J Thornthwaite K S Boland Q Duong I Keck B Offley A Van Den Heuver J Borla P Eagleton C Kew D Owens M van Lierop J Boughton S Ellis N Kringas R Palmer J Walker S Bowles J Fenwick G Leavold A Parany E Walton J Bradburn G Fernando M Lemmens E R Pattenden N Ward R Bressingham J Field P Liddell D Pauljevic J Weatherall D Brown M Foster M Lloyd S Pearson P Weathersten B Burgess I Franolic R L Loughrey T Perry B Weston M Calandra E Freeman M Madafiglio P Platt S Wright J Cameron O Grumb R Madigan G Pound A Yeates A Carless I Gurman V Marquis A Protey C Yuille I Carnuccia J Halliday C and K Marsh D Quinn C Zannes R Chambers M Hankinson J Marshall U Ram M Zarsour K K Chi M Hardy N Martin S Reardon L Zhao H Christofi R Harrison B McCabe G Rehani M Clausen L Hely G McInness R E Rentz O Comanos S Herrera K McKenzie S Rimmer Carers NSW Inc Annual Report 2009/10 Inc Annual Report NSW Carers Acknowledgements
Carers NSW gratefully acknowledges the following people, partnership organisations and government agencies for their financial or in kind support during 2009/10.
Anglicare Elanora Country Club Livewire Northside Community St Michael’s Forum Golf Club Ltd ANYCAT Everyday Hero Macedonian Welfare Association Our Community The Walton Group Baptist Community GPT Management Services Holdings Ltd Macquarie Group Pennant Hills Golf Trindade Pty Ltd Foundation Club Ltd Berowra & Districts Hunter New England Warren Mallard Orchid Society Inc Area Health Service Mason Pty Ltd Perpetual Foundation– Wesley Mission Hamilton Foundation Caringbah Inspire Foundation Medical Revue Women’s Golf NSW High School Society, University Queanbeyan City Intereach NSW Inc of Sydney Council Corparoo Foundation Kiama Municipal Newtown School of Rostmall Pty Ltd Cumberland Prospect Council Performing Arts Commonwealth Rothschild Australia Kids & Carers Support Respite and Carelink North Sydney Central Scholarship Group Kandos/ Centre Coast Area Health Rylstone Service 43 Supporters Carers NSW Inc Annual Report 2009/10 44 North Coast Coast North Regional Offices Offices NSW ofCarers Location 4 3 2 1 Alstonville Wauchope Tweed Heads Harbour Coffs 5 T 07 5599 2141 2485 NSW Tweed Heads Street Powell Hospital Tweed Heads Services MH Community C/- F 02 6651 5114 T 02 6650 0512 2450 NSW Harbour Coffs Street 5A/1 Duke F 02 6628 8904 T 02 6628 6416 2477 NSW Alstonville 54 Box PO 2477 NSW Alstonville Plaza Alstonville Street 26, Main 89 Shop F 02 6586 1700 T 02 6585 1600 2446 NSW Wauchope Street 3 Waugh co-located premises. co-located new to relocated being is counsellor in-house Tweed Heads Our Wauchope. Tweed Heads, Orange, Nowra, Bulli, Hill, Broken Alstonville, closed: are offices NSW 2010 Carers 1October From following the Greater Western Area 6 5 7 Dubbo Hill Broken Orange F 02 6881 6080 7200T 02 6884 2830 NSW Dubbo 1871 Box PO 2830 NSW Dubbo Street Macquarie 88-90 2&3 Shops 8087T 08 6661 2880 NSW Hill Broken Street Argent 409 F 02 1733 6360 T 2800 NSW Orange 16/146-148 Street Summer 02 1288 6360 02 1522 6360 / 6 7 9 8 10 Location of Carers NSW Offices NSW ofCarers Location Illawarra South EasternSydney / 10 9 8 4 Sydney Sydney Nowra Bulli F 02 9280 4755 T 02 9280 4744 2000 NSW Sydney St 18,Level 24 Campbell House Cutler Roden F 02 4422 5521 T 02 4422 6514 2541 NSW Nowra Street 52A Worrigee F 02 4285 1048 T 02 4285 0155 2517 NSW Woonona 13 Box PO 2516 NSW Bulli Highway 328 Princes Centre Community Bulli The www.carersnsw.asn.au [email protected] 1800 242 636* F 02 9280 4755 T 02 9280 4744 ( 2000 NSW Sydney St 18,Level 24 Campbell House Cutler Roden Office Head NSW Carers * World Square NSW 2002) NSW Square World 20156 Box PO address: Postal Mobile calls at mobile rates. rates. mobile at calls Mobile mobiles. from except Freecall 1 2 3 Carers NSW Inc.
Carers NSW Inc, PO Box 20156, World Square NSW 2002 Roden Cutler House, Level 18, 24 Campbell Street, Sydney NSW 2000 Ph 02 9280 4744 Fax 02 9280 4755 Carers can call 1800 242 636 (free call except from mobiles) Annual Report 2008/9 [email protected] Annual Report www.carersnsw.asn.au www.youngcarersnsw.asn.au All contents © Carers NSW ISSN 1837 – 4263 2009/10