Connaught Hall Residents’ Handbook 2010 / 2011 SESSION
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abcdef University of London Connaught Hall Residents’ HANDBOOK 2010 / 2011 SESSION www.connaught-hall.org.uk Connaught Hall Connaught Hall is a fully catered University of London intercollegiate hall of residence for full-time students from all the colleges and institutes of the University. We aim to provide a secure, supportive, friendly, and tolerant environment in which our residents can study, relax, and socialise. Connaught Hall was established in 1919 by hrh Prince Arthur, Duke of Connaught and Strathearn — the third son of Queen Victoria — at 18 Torrington Square as a private hall of residence for male students, a memorial to the Duchess of Connaught, who died in 1917. The Duke gave the Hall to the University of London in 1928, but it was not until 1961 that Connaught Hall moved out of Torrington Square to its present location in Tavistock Square: a converted Georgian terrace with a Grade II listed façade. Women have been admitted since 2001. One of eight intercollegiate halls of residence, Connaught Hall now accommodates 226 students. There is an even mix of men and women and a great diversity of cultural and social backgrounds. Most residents are first-year undergraduates, with around 20% being allowed to return for a second year at the Warden’s discretion; approximately 10% are postgraduates, and about a third are overseas students. Most accommodation is in single study-bedrooms; there is room for ten students in twin rooms. There is a washbasin in every room, but toilet and shower facilities are all shared. Every room has telephone and internet connections. Amenities include a fitness room, laundrette, common rooms with TV, computer room, library, private courtyard garden, and a bar managed and staffed by Hall residents. Numerous meeting rooms are available, which are hired out during the day and early evening; in the summer, residential courses and conferences are held in the Hall. These activities make a direct financial contribution towards keeping student fees down and facilitating improvements throughout the Hall. Many of the residents in Hall are experiencing life away from home for the first time; for some, home is on the other side of the world. And whilst London is undoubtedly a vibrant and exciting place, in can sometimes be a lonely and impersonal city in which to live. So at Connaught Hall we hope to be a warm and welcoming “home from home”. The Warden and five student Senior Members, all resident within the Hall, deal with community matters and issues concerning residents’ welfare and discipline; they can offer advice and assistance on academic and pastoral matters, and help with any disputes between residents (including noise complaints). The elected Residents’ Club Committee, meanwhile, organises social events and runs the Hall bar on behalf of the residents, under the supervision of the Warden. You are encouraged to get to know the Warden’s team and to participate in the activities of the Residents’ Club Committee to shape the social programme to your requirements. The Warden and all the staff wish you an enjoyable and successful time at Connaught Hall. We look forward to meeting you and encourage you to contact us if you have any questions or concerns. Contents Introduction .......................................................................................................................2 Regulations ..........................................................................................................................2 Warden’s team & administration staff........................................................................... 3 Emergencies..........................................................................................................................4 Reception services & contact details..............................................................................5 Keeping up to date ..............................................................................................................5 Residents’ Club Committee ...............................................................................................6 Facilities Committee ..........................................................................................................6 Residents’ ID card...............................................................................................................6 Hall facilities & amenities ...............................................................................................7 Arrival & departure, deposit & fees ............................................................................... 10 Re-admission for next year .............................................................................................12 Housekeeping arrangements ..........................................................................................13 Environmental awareness ..............................................................................................14 Catering arrangements...................................................................................................16 Noise ....................................................................................................................................17 Daytime visitors ................................................................................................................17 Overnight guests & meal tickets ...................................................................................18 Hall security .....................................................................................................................19 Smoking ...............................................................................................................................20 Drugs ...................................................................................................................................20 Right of staff to enter room ..........................................................................................21 Discrimination & harassment ........................................................................................21 Lending money ...................................................................................................................21 Care of rooms & Hall property .....................................................................................22 Tavistock Square & Gordon Square ..............................................................................23 Fire & general safety ........................................................................................................24 Personal safety in London .............................................................................................26 Health & medical emergencies .......................................................................................28 Local shops & services ......................................................................................................30 Getting help & making suggestions ...............................................................................31 External sources of help ................................................................................................32 Wardenial staff ................................................................................................................ 33 Fire action .........................................................................................................................34 Throughout this Handbook, a large asterisk is used in the outside margin to draw your attention to especially important information about your accommodation contract, including the main supplementary regulations referred to in the Licence Agreement. * Introduction This Handbook aims to help you understand the Hall, its structure, and normal procedures. It forms part of your accommodation agreement with the University, and should be read in conjunction with, and interpreted so as to be consistent with, the University of London Intercollegiate Halls of Residence Licence Agreement. You are expected to observe the letter and spirit of these conditions; any breaches will be dealt with under the Student Disciplinary Procedure and may lead to expulsion from the Hall. A short summary of the information in this Handbook is provided in our Information for Residents leaflet. Please remember to bring this Handbook and the Licence Agreement with you when you move in at the start of the year. Further copies can be downloaded from www.connaught-hall.org.uk. * Regulations In addition to this Residents’ Handbook, you need to be aware of the following documents relating to your accommodation at Connaught Hall: University of London Intercollegiate Halls of Residence Licence Agreement www.connaught-hall.org.uk/licence Connaught Hall Supplementary Regulations www.connaught-hall.org.uk/regulations Telephone Service Conditions available from the Administration Office University of London Ordinance 17 – Student Discipline www.london.ac.uk/977 University of London Ordinance 19 – Student Complaints www.london.ac.uk/977 Universities uk Code of Practice for the Management of Student Housing www.universitiesuk.ac.uk/acop Visit the Hall website at www.connaught-hall.org.uk to download copies of this Residents’ Handbook, the University of London Intercollegiate Halls of Residence Licence Agreement, Supplementary Regulations, and other important documents. * 2 Warden’s team & administration staff Warden Dr. Adrian Clark Bursars Fiona Elder Senior Members