Connaught Hall
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CCOONNNNAAUUGG HHTT HHAALLLL RESIDENTS’ HANDBOOK 2006/2007 w ww.connaught-hall.org.uk CONNAUGHT HALL Connaught Hall is a fully catered University of London intercollegiate hall of residence; full-time students from all the colleges and institutes of the University are eligible for accommodation here; we aim to provide a secure, supportive, friendly, and tolerant environment in which our residents can study, relax, and socialise. Connaught Hall was established in 1919 by HRH Prince Arthur, Duke of Connaught and Strathearn — the third son of Queen Victoria — at 18 Torrington Square as a private hall of residence for male students, a memorial to the Duchess of Connaught, who died in 1917. The Duke gave the Hall to the University of London in 1928, but it was not until 1961 that Connaught Hall moved out of Torrington Square to its present location in Tavistock Square: a converted Georgian terrace with a Grade II listed façade. Women were admitted for the first time in 2001. One of eight intercollegiate halls of residence, Connaught Hall now accommodates 215 full-time students of the various colleges and institutes of the University, with an even mix of men and women, and a great diversity of cultural and social backgrounds. The majority of residents are first-year undergraduates, with around 20% being allowed to return for a second year; approximately 10% are postgraduates, and about a third are overseas students. Most accommodation is in single study-bedrooms; there is room for ten students in twin rooms. There is a washbasin in every room, but toilet and shower facilities are all shared. Every room has telephone and internet connections. Amenities include a fitness room, laundrette, common rooms with TV, computer room, library, private courtyard garden, and a bar managed and staffed by Hall residents. Numerous meeting rooms are available, which are hired out during the day and early evening; in the summer, residential courses and conferences are held in the Hall. These activities make a direct financial contribution towards keeping student fees down and facilitating improvements throughout the Hall. Many of the residents in Hall are experiencing life away from home for the first time; for some, home is on the other side of the world. And whilst London is undoubtedly a vibrant and exciting place, in can sometimes be a lonely and impersonal city in which to live. So at Connaught Hall, we hope to be a warm and welcoming “home from home”. The Warden, Vice-Warden, and four student Senior Members, all resident within the Hall, deal with matters concerning residents’ welfare and discipline; they can offer advice and assistance on academic and pastoral matters, and help with any disputes between residents. The elected Residents’ Club Committee, meanwhile, organises social events and runs the Hall bar on behalf of the residents, under the supervision of the Warden and Vice-Warden. You are encouraged to get to know the Warden’s team and to participate in the activities of the Residents’ Club Committee to shape the social programme to your requirements. The Warden, Bursar, and all the staff wish you an enjoyable and successful time at Connaught Hall. CONTENTS RESIDENTS’ HANDBOOK............................................................................................ 2 REGULATIONS................................................................................................................. 2 HALL STAFF AND ADMINISTRATION.................................................................... 3 EMERGENCIES.................................................................................................................. 4 RECEPTION SERVICES................................................................................................... 5 KEEPING UP TO DATE.................................................................................................. 5 RESIDENTS’ CLUB COMMITTEE................................................................................ 6 FACILITIES COMMITTEE............................................................................................... 6 CONNAUGHT HALL RESIDENT’S ID CARD......................................................... 6 HALL FACILITIES AND AMENITIES........................................................................... 7 ARRIVAL & DEPARTURE, DEPOSIT, AND FEES................................................... 10 HOUSEKEEPING ARRANGEMENTS........................................................................ 11 CATERING ARRANGEMENTS & RESTAURANT RULES................................... 12 NOISE................................................................................................................................ 13 DAYTIME VISITORS...................................................................................................... 13 OVERNIGHT GUESTS & GUEST MEAL TICKETS................................................ 14 HALL SECURITY............................................................................................................ 15 SMOKING........................................................................................................................ 16 DRUGS.............................................................................................................................. 16 RIGHT OF STAFF TO ENTER ROOM..................................................................... 17 PROSELYTIZING, DISCRIMINATION, AND HARASSMENT........................... 17 CARE OF ROOMS AND HALL PROPERTY........................................................... 18 FIRE AND GENERAL SAFETY.................................................................................... 19 TAVISTOCK SQUARE GARDENS............................................................................ 20 HEALTH........................................................................................................................... 21 GETTING HELP AND MAKING SUGGESTIONS IN HALL.............................. 23 EXTERNAL SOURCES OF HELP............................................................................... 24 WARDENIAL STAFF..................................................................................................... 25 FIRE ACTION.................................................................................................................. 26 This symbol is used to This symbol is used to highlight especially highlight important important information supplementary and to emphasise regulations to your points from the accommodation i Licence Agreement agreement 1 RESIDENTS’ HANDBOOK This booklet aims to help you understand the Hall, its structure, and normal procedures. It forms part of your accommodation agreement with the University, and should be read in conjunction with, and interpreted so as to be consistent with, the University of London Intercollegiate Halls of Residence Licence Agreement. You are expected to observe the letter and spirit of these i conditions; any breaches will be dealt with under the Student Disciplinary Procedure and may lead to expulsion from the Hall. PLEASE REMEMBER TO BRING THIS HANDBOOK AND THE LICENCE AGREEMENT WITH YOU WHEN YOU MOVE IN AT THE START OF THE YEAR. REGULATIONS In addition to this Residents’ Handbook, you need to be aware of the following documents relating to your accommodation at Connaught Hall: University of London Intercollegiate Halls of Residence Licence Agreement E-mail and Internet Rules of Use (Schedule 2 to the Licence Agreement) Student Disciplinary Procedure (Schedule 3 to the Licence Agreement) Student Complaints Procedure (Schedule 4 to the Licence Agreement) Telephone Service Conditions (Telephone Registration Form) University of London Ordinance 26 – Student Discipline (www.london.ac.uk/66.html) University of London Ordinance 27 – Student Complaints (www.london.ac.uk/66.html) Universities UK Code of Practice for the Management of Student Housing (www.universitiesuk.ac.uk/acop) Visit the residents’ website at www.connaught-hall.org.uk to download copies of this Residents’ Handbook, the University of London Intercollegiate Halls of Residence Licence Agreement, telephone service conditions, and other important documents. i 2 HALL STAFF AND ADMINISTRATION Warden PROF. JOHN BRODHOLT Warden’s Office Vice-Warden DR. ADRIAN CLARK Warden’s Office Bursar LESLEY OLIVER Bursar’s Office Deputy Bursar ABRAHAM GHONEIM General Office Assistant Bursar BERNARD LEAHY General Office General Office hours – 8.00 am to 6.00 pm Monday to Friday. The Bursar has overall management responsibility for the Hall’s buildings, furnishings, and finances; she and her staff are responsible for the provision of catering, maintenance, telephone, internet, housekeeping, and reception services. They also look after the Hall’s commercial activities, including conferences, bed & breakfast, and group bookings. The Deputy Bursar deals with financial and accommodation matters (including room allocation, invoices, and Hall fees) and the day-to-day administration of the telephone and Internet facilities; the Assistant Bursar deals mostly with maintenance, health & safety, housekeeping, and conferences. The Warden, Vice-Warden, and four student Senior Members are resident members of staff responsible for student welfare and pastoral care; discipline; student re-admissions; Hall community and social life; and out-of-hours emergency cover. The Wardenial staff are all experienced academics, teachers, or postgraduate students within the University of London. They are here