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Zandile Shaba Chief Executive Officer Mybucks Banking Corporation

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Zandile Shaba Chief Executive Officer Mybucks Banking Corporation BANKER, VOL 22, 2020 MALAWI BANKERMALAWI’S FINANCIAL MAGAZINE OF CHOICE VOL 22, 2020 Zandile Shaba Chief Executive Officer MyBucks Banking Corporation 1 2 MALAWI BANKER BANKER, VOL 22, 2020 EDITORIAL Contents4 EDITORIAL 32 How to future-proof your 6 FROM THE TOP business to ensure longevity? 8 FROM THE CEO 33 Leadership challenge in new 10 BANKERS NEWS world pg12 Central 4 - Banker Council of the MembersYear 2018 38 Agri-Business conference MALAWI BANKERMALAWI 20 Words for change insights BANKER 22 Electronic Transactions and 42 Pictorial pg Consumer 5 - Editorial Protection 44 Communique Publishers: Believe You Can 22 CRYPTOCURRENCY A26 Leveraging New Customer Data & wave Tel: +265 888 304 768 pg 6 - President’s message +265 995 544 428 Technology to Achieve Efficient & 32 Effective PerformanceELCOME to the second our country is well set for cryptocurrency. Editor pg 10 - Banking sector responses to coronavirus PatrickEDITORIAL Achitabwino issue of the Malawi Closing a chapter on articles dealing [email protected] [email protected] pendemicBanker Magazine for with technology is Moses Chavi that offer the year 2018. In this tips on leveraging customer data and Design & Layout edition we resonate technology to have a competitive edge, pg 12 - BAM to hosts sports day Prism Marketing with the BAM President Technology is with us. Either we adapt or [email protected] that changes must be embraced and perish, so the saying goes. 33 thispg edition 16 - Asianfollows Developmentthat theme. The Bank Advertising Consultant designing has totally changed, we are Bankers are leaders and the banking Robert Matandika rivaling international standards. The sector is the leading sector on +265 888 339 730 depthpg 22and - breadth Electronic of articles transactions has been financial and consumer matters, South Africa based enhanced – we look beyond finances conversational intelligence expert and Secretariat protection Chifundo Mmaniwa to legal, technology and leadership. In leadership guru did us a favour by Chief Operating Officer this magazine it is self evident that the authoring20 two short, precise but facts- +265 999 562 451 bankingpg 24 sector - Cryptocurrency takes cognizance of the laden articles. Would you not want influence it has on other disciplines and to future proof your business from professions. crumbling? I bet, certainly you want pg 32 - Leveraging Customer Datato. You &can Technology hardly afford to have your As you peruse to throughAchieve this Efficientedition, you & businessEffective busied in the scrolls of history will have the Performance opportunity of being kept in the years to come. We are building abreast with developments taking place businesses that will not be forgotten in the banking sector in the country. dinosaurs but business empires that will We are bombarded with news each forever stand tall, relevant and of value DISCLAIMER : and every day and it will be wrong to all generations to come. Start proofing The views and opinions expressed in to assume that we are all acquainted your banks now. the magazine are those of the authors with developments taking lace sin the and do not necessarily reflect the financial services industry. By appraising To future proof the business you surely official policy or position of BAM. you on such developments, you have need to get to grasp with leadership the priviledge of touching base with credentials as that would see you survive some elements that may have probably in this new business world. Bev Hancook skipped your attention. offer admirable and challenging lessons to that effect. Going further, we have taken the initiative to celebrate with bankers that have been Finally, were you there at the agri business making a big difference in different conference? If yes, then you are the hemispheres. These people are drivers testimony that it was a great success. We of change that have seen economic have shared insights of the deliberations revolutions in areas of their jurisdiction. in this magazine. If you were too tied up We have profile personalities that have to be there, all is not yet lost. Go through been voted as central bankers of the year the agri business supplement we have 2018 in all the continents. By reading featured and you will get to terms their achievements, we are challenged to with key aspects that mattered at the model our thinking alongside theirs and conference. Please, never miss the 2019 even reignite the belief that we are the agri-business conference. It will be big next ‘mavericks’ to make a difference in and marvelous. Your presence will make areas of our influence. a great difference in propelling Malawi into the bread basket of Africa. The technological change has brought Pause. Take a deep breath. Now the with it exciting as well as challenging journey starts. Read all articles to the last components to the way business is being page. The wonderful buffet of articles in carried out in the banking sector. Allans this edition will keep you glued to the Muhome crystallizes the pons and cons flavour of the articles. in electronic transactions and consumer behaviour as Chris Chirwa assesses if 3 3 4 MALAWI BANKER BANKERS ASSOCIATION OF MALAWI 20182020 COUNCIL COUNCIL MEMBERS MEMBERS MALAWI BANKER BANKERS ASSOCIATION OF MALAWI 2018 COUNCIL MEMBERS Mcfussy Kawawa Zandile Shaba KWANELE NGWENYA KwanelePAUL Ngwenya GUTA ERIC OUATTARA 1st Vice President 2nd Vice President 1ST VICE PRESIDENT PresidentPRESIDENT 2ND VICE PRESIDENT KWANELE NGWENYA PAUL GUTA ERIC OUATTARA 1ST VICE PRESIDENT PRESIDENT 2ND VICE PRESIDENT VIOLETTE SANTHE ZANDILE SHABA CHARLES ASIEDU WILLIAM LE ROUX LynessCEO Nkungula NEWCharles FINANCE Asiedu BANK Dr. EliasECOBANK Ngalande WilliamSTANDARD Le Roux BANK Secretariat Ecobank FDH Standard Bank VIOLETTE SANTHE ZANDILE SHABA CHARLES ASIEDU WILLIAM LE ROUX CEO NEW FINANCE BANK ECOBANK STANDARD BANK MACFUSSY KAWAWA MISHECK ESAU FERNANDO RODRIGUES MIKE CHIWALO MACFUSSYJean Rene’ngando KAWAWA MoukalaMISHECK ESAUThomasFERNANDO Kadantot RODRIGUES MIKEMike CHIWALOChiwalo FMB NATIONALNATIONAL BANK BANKCDHIB CDHIBCDHIB First Capital BankFMB FIRSTFirstFIRST DiscountDISCOUNT DISCOUNT House HOUSE HOUSE 4 47 47 MALAWI BANKER BANKER, VOL 22, 2020 EDITORIAL BANKERS ASSOCIATION OF MALAWI 2018 COUNCIL MEMBERS A New wave ELCOME to the first issue intelligence expert and leadership guru did of the Malawi Banker us a favour by authoring two short, precise Magazine for the year 2020. but facts-laden articles. Would you not In this edition we resonate want to future proof your business from with the BAM President that crumbling? I bet, certainly you want to. You changes must be embraced can hardly afford to have your business and this edition follows that theme. The busied in the scrolls of history in the years depth and breadth of articles has been to come. We are building business that will enhanced – we look beyond finances not be forgotten dinosaurs but business to legal, technology and leadership. In empires that will forever stand tall, relevant this magazine it is self-evident that the and of value to all generations to come. banking sector takes a cognizance of the Start proofing your banks now. influence it has on other disciplines and KWANELE NGWENYA PAUL GUTA ERIC OUATTARA professionals. To future proof the business you surely need to get to grasp with leadership 1ST VICE PRESIDENT PRESIDENT 2ND VICE PRESIDENT As you peruse through this edition, you credentials as that would see you survive will have the opportunity of being kept in this new business world. Bev Hancook abreast with developments taking place in offer admirable and challenging lesson to the banking sector in the country. We are that effect. bombarded with news each and every day and it will be wrong to assume that we are Pause. Take a deep breath. Now the all acquainted with developments taking journey starts. Read all articles to the last place in the financial services industry. By page. The wonderful buffet of articles appraising you on such developments, you in this edition will keep you glued to the have the privilege of touching base with flavor of the articles. some elements that may have probably skipped your attention. The technological change has brought Patrick Achitabwino with it exciting as well as challenging Editor components to the way business is being carried out in the banking sector. Allans Muhome crystallizes the pons and cons on electronic transactions and consumer behaviour as Chris Chirwa assesses if our country is well set for cryptocurrency. VIOLETTE SANTHE ZANDILE SHABA CHARLES ASIEDU WILLIAM LE ROUX Closing a chapter on articles dealing with technology is Moses Chavi that offer tips on CEO NEW FINANCE BANK ECOBANK STANDARD BANK leveraging customer data and technology to have a competitive edge, technology is with us. Either was adapt or perish, so the saying goes. Bankers are leaders and the banking sector is the leading sector on financial matters, South Africa based conversational MACFUSSY KAWAWA MISHECK ESAU FERNANDO RODRIGUES MIKE CHIWALO NATIONAL BANK CDHIB FMB FIRST DISCOUNT HOUSE 47 5 PRESIDENTS MESSAGE to significant write-offs in line with asset classification and provisioning rules. Sectors glittering with signs of improvement on the non-performing loans index include manufacturing; community, social and personal services; other sectors; construction; financial services; and electricity, gas, water and energy. Those maintaining the equilibrium have been the real estate, restaurants and hotels. Culprits on the index on the basis of going up have been two sectors – agriculture, forestry, fishing and hunting; and wholesale and retail banking. All in all, the overall picture is that the trend is giving confidence to the banking sector. When all is said and done, when the picture on the wind of change has been painted, the sector must fasten its belt in cruising towards the direction of change. The leveraging point in the current model of doing business is speed. If we do not capitalize on the changes taking place in sectors that we deal with, we risk remaining behind and thus in the end becoming obsolete in the game where we once were grandmasters.
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