DOCSLIB.ORG

D2.1 User-Centred Design Methodology Industrial Design of Multimodal Interactive Expressive Technology

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
D2.1 User-Centred Design Methodology Industrial Design of Multimodal Interactive Expressive Technology REALTIME ADAPTIVE PROTOTYPING FOR D2.1 USER-CENTRED DESIGN METHODOLOGY INDUSTRIAL DESIGN OF MULTIMODAL INTERACTIVE EXPRESSIVE TECHNOLOGY D2.1 User-Centred Design Methodology Grant Agreement nr 644862 Project title Realtime Adaptive Prototyping for Industrial Design of Multimodal Interactive eXpressive technology Project acronym RAPID-MIX Start date of project (dur.) Feb 1st, 2015 (3 years) Document reference RAPIDMIX-WD-WP2-UPF-31May15-D2.1.docx Report availability PU - Public Document due Date May 31th, 2015 Actual date of delivery May 31st, 2015 Leader GS Reply to Francisco Bernardo ([email protected]) Additional main contributors Atau Tanaka (GS) (author’s name / partner acr.) Rebecca Fiebrink (GS) Adam Parkinson (GS) Sebastian S. Meala (UPF) Frédéric Bevilacqua (IRCAM) Document status Submitted This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement N° 644862 D2.1 USER-CENTRED DESIGN METHODOLOGY Page 1 of 36- MIX_WD_WP1_DeliverableTemplate_20120314_MTG-UPF Page 1 of 36 EXECUTIVE SUMMARY The purpose of this document is to provide all project partners with a description of the User-Centred Design (UCD) methodology adopted for Work Package 2 (WP2). It is intended for project actors to use it as manual for implementing UCD processes in their tasks, adopting the prescribed methodologies and criteria for user involvement, and for assessing and benchmarking design requirements and needs. This document provides a state of the art that presents an overview of the main research domains that inform the design of the proposed methodological framework. It makes an overview of User Experience, which encompasses User-Centred Design as a design framework that aims to potentiate the benefits and experience that users derive from a product. Action Research is also covered as a methodological framework that complements UCD and provides the necessary scientific rigour, credibility and transferability for a project at this level. The state of the art also provides a literature review of the background experience of the consortium in previous projects that involved user-centric processes, presenting the underlying ethos of RAPID-MIX project and consortium. This document describes OPPP, an innovative UCD methodological framework specific to RAPID-MIX. It is comprised of a four (4) step process: Observation, Probes, Prototypes, Products and is presented as a set of guidelines, structured with leading questions, a selection of methods, such as workshops, participatory design activities and focus groups, amidst others, and an actionable and systematic approach that will enable the deployment of the methodology by project actors throughout the project lifetime. Using this methodology, WP2 will directly engage industry users (represented by SMEs and Industry Panel members) and consumer end users, identified as the target user groups for the RAPID-MIX technologies. This will allow RAPID-MIX consortium to gauge industry needs and catalogue the SMEs’ production roadmaps, in order to interpret their design methods and identify gaps in their workflow processes. WP2 will inform the product design cycle involving Agile Prototyping (WP3), API Development (WP4), and Integration (WP5). It will also inform Evaluation (WP6) by providing insights and the learning that emerges from the early and continuous user involvement in the assessment of prototypes, applying the outputs as examples in the subsequent rounds of user-centred design activities, to inform subsequent product design cycles. In order to fulfil its function as a quick reference to frequently asked questions and problems, updates to this document will be kept electronically on the RAPID-MIX website and reflect updates or changes according to the evolution of procedures and progress during the lifetime of the project. D2.1 USER-CENTRED DESIGN METHODOLOGY Page 2 of 36 TABLE OF CONTENTS 1! INTRODUCTION ......................................................................................................................................... 5! 1.1! UCD methodology in RAPID-MIX ............................................................................................................ 5! 1.2! Structure of Document ............................................................................................................................. 5! 2! STATE OF THE ART .................................................................................................................................. 5! 2.1! Literature overview ................................................................................................................................... 5! 2.1.1! Understanding User Experience ........................................................................................................... 5! 2.1.2! User Centred-Design ............................................................................................................................ 6! 2.1.3! Other design research approaches ....................................................................................................... 7! 2.1.4! Action Research .................................................................................................................................... 8! 2.2! Previous UCD experience within RAPID-MIX consortium ....................................................................... 9! 2.2.1! The A20: Interactive Instrument Techniques for Sonic Design Exploration. ....................................... 10! 2.2.2! Form Follows Sound: Designing Interactions from Sonic Memories .................................................. 10! 2.2.3! User‐Centred Design of a Tool for Interactive Computer‐Generated Audiovisuals ............................ 11! 2.2.4! HapticWave: Presenting the Multiple Voices, Actors and Materials of a Design Research Project .... 11! 2.2.5! Using interactive machine learning to support interface development through workshops with disabled people. .............................................................................................................................................. 11! 2.2.6! A Methodological Framework for Teaching, Evaluating and Informing NIME Design with a Focus on Expressiveness and Mapping ......................................................................................................................... 12! 2.2.7! Sonically augmented artifacts: Design methodology through participatory workshops ...................... 13! 2.3! Synthesis – the RAPID-MIX approach, an ethos ................................................................................... 13! 3! USERS ...................................................................................................................................................... 14! 4! UCD IN RAPID-MIX .................................................................................................................................. 15! 4.1! The UCD methodological framework ..................................................................................................... 16! 4.2! Practical Guidelines for RAPID-MIX UCD Actions ................................................................................. 17! 4.2.1! What is a “UCD action”? ..................................................................................................................... 18! 4.2.2! Who is responsible for deciding what UCD techniques will be incorporated in a UCD action? .......... 18! D2.1 USER-CENTRED DESIGN METHODOLOGY Page 3 of 36 4.2.3! Who should be the “users” in a UCD action? ...................................................................................... 18! 4.2.4! What methods should be considered for user involvement in UCD actions? ..................................... 19! 4.2.5! How to prepare and apply a UCD action? .......................................................................................... 24! 4.3! Deployment along the project ................................................................................................................ 25! 4.3.1! Year 1 .................................................................................................................................................. 25! 4.3.2! Year 2 .................................................................................................................................................. 26! 4.3.3! Year 3 .................................................................................................................................................. 26! 4.3.4! Potential events to deploy other UCD actions .................................................................................... 27! 5! ETHICS ..................................................................................................................................................... 28! 5.1! Workshop Participation Consent Form .................................................................................................. 28! 5.2! Project Information Sheet ...................................................................................................................... 28! 6! DATA ......................................................................................................................................................... 28! 6.1! Types of data ........................................................................................................................................
Load more

Recommended publications
  • Choosing a Mixed Methods Design
    04-Creswell (Designing)-45025.qxd 5/16/2006 8:35 PM Page 58 CHAPTER 4 CHOOSING A MIXED METHODS DESIGN esearch designs are procedures for collecting, analyzing, interpreting, and reporting data in research studies. They represent different mod- R els for doing research, and these models have distinct names and procedures associated with them. Rigorous research designs are important because they guide the methods decisions that researchers must make dur- ing their studies and set the logic by which they make interpretations at the end of studies. Once a researcher has selected a mixed methods approach for a study, the next step is to decide on the specific design that best addresses the research problem. What designs are available, and how do researchers decide which one is appropriate for their studies? Mixed methods researchers need to be acquainted with the major types of mixed methods designs and the common variants among these designs. Important considerations when choosing designs are knowing the intent, the procedures, and the strengths and challenges associated with each design. Researchers also need to be familiar with the timing, weighting, and mixing decisions that are made in each of the different mixed methods designs. This chapter will address • The classifications of designs in the literature • The four major types of mixed methods designs, including their intent, key procedures, common variants, and inherent strengths and challenges 58 04-Creswell (Designing)-45025.qxd 5/16/2006 8:35 PM Page 59 Choosing a Mixed Methods Design–●–59 • Factors such as timing, weighting, and mixing, which influence the choice of an appropriate design CLASSIFICATIONS OF MIXED METHODS DESIGNS Researchers benefit from being familiar with the numerous classifications of mixed methods designs found in the literature.
    [Show full text]
  • Fashion Designers' Decision-Making Process
    Iowa State University Capstones, Theses and Graduate Theses and Dissertations Dissertations 2013 Fashion designers' decision-making process: The influence of cultural values and personal experience in the creative design process Ja-Young Hwang Iowa State University Follow this and additional works at: https://lib.dr.iastate.edu/etd Part of the Art and Design Commons Recommended Citation Hwang, Ja-Young, "Fashion designers' decision-making process: The influence of cultural values and personal experience in the creative design process" (2013). Graduate Theses and Dissertations. 13638. https://lib.dr.iastate.edu/etd/13638 This Dissertation is brought to you for free and open access by the Iowa State University Capstones, Theses and Dissertations at Iowa State University Digital Repository. It has been accepted for inclusion in Graduate Theses and Dissertations by an authorized administrator of Iowa State University Digital Repository. For more information, please contact [email protected]. Fashion designers’ decision-making process: The influence of cultural values and personal experience in the creative design process by Ja -Young Hwang A dissertation submitted to the graduate faculty in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY Major: Apparel, Merchandising, and Design Program of Study Committee: Mary Lynn Damhorst, Co-Major Professor Eulanda Sanders, Co-Major Professor Sara B. Marcketti Cindy Gould Barbara Caldwell Iowa State University Ames, Iowa 2013 Copyright © Ja Young Hwang, 2013. All rights
    [Show full text]
  • The Contribution of Typography and Information Design to Health Communication
    The contribution of typography and information design to health communication Book or Report Section Accepted Version Walker, S. (2017) The contribution of typography and information design to health communication. In: Cooper, R. and Tsekleves, E. (eds.) Design for health. Routledge, pp. 92- 109. ISBN 9781472457424 Available at http://centaur.reading.ac.uk/66530/ It is advisable to refer to the publisher’s version if you intend to cite from the work. See Guidance on citing . Publisher: Routledge All outputs in CentAUR are protected by Intellectual Property Rights law, including copyright law. Copyright and IPR is retained by the creators or other copyright holders. Terms and conditions for use of this material are defined in the End User Agreement . www.reading.ac.uk/centaur CentAUR Central Archive at the University of Reading Reading’s research outputs online Thematic Unit: Communication Design for Public Health The contribution of typography and information design to health communication abstract This chapter is about the role that information design, and typography and graphic communication play in effective public health communication. It introduces the way that information designers work, particularly in relation to what have been called ‘functional texts’ – those that enable people to take some kind of action, or to better understand something. Examples of late-nineteenth- and early-twentieth-century printed ephemera are used to draw attention to the ways that language and visual presentation work together to enhance the meaning of a particular message. The role of pictures in health communication is discussed with reference to Isotype and the work of Otto and Marie Neurath.
    [Show full text]
  • Design Thinker Profile: Creating and Validating a Scale for Measuring
    Antioch University AURA - Antioch University Repository and Archive Student & Alumni Scholarship, including Dissertations & Theses Dissertations & Theses 2017 Design Thinker Profile: Creating and Validating a Scale for Measuring Design Thinking Capabilities Dani Chesson Antioch University - PhD Program in Leadership and Change Follow this and additional works at: http://aura.antioch.edu/etds Part of the Art and Design Commons, Business Administration, Management, and Operations Commons, Industrial and Organizational Psychology Commons, Leadership Studies Commons, Management Sciences and Quantitative Methods Commons, and the Organizational Behavior and Theory Commons Recommended Citation Chesson, Dani, "Design Thinker Profile: Creating and Validating a Scale for Measuring Design Thinking Capabilities" (2017). Dissertations & Theses. 388. http://aura.antioch.edu/etds/388 This Dissertation is brought to you for free and open access by the Student & Alumni Scholarship, including Dissertations & Theses at AURA - Antioch University Repository and Archive. It has been accepted for inclusion in Dissertations & Theses by an authorized administrator of AURA - Antioch University Repository and Archive. For more information, please contact [email protected], [email protected]. THE DESIGN THINKER PROFILE: CREATING AND VALIDATING A SCALE FOR MEASURING DESIGN THINKING CAPABILITIES DANI CHESSON A DISSERTATION Submitted to the Ph.D. in Leadership and Change Program of Antioch University in partial fulfillment of the requirements for the degree of Doctor of Philosophy October, 2017 This is to certify that the Dissertation entitled: THE DESIGN THINKER PROFILE: CREATING AND VALIDATING A SCALE FOR MEASURING DESIGN THINKING CAPABILITIES prepared by Dani Chesson is approved in partial fulfillment of the requirements for the degree of Doctor of Philosophy in Leadership and Change.
    [Show full text]
  • Changing Cultures of Design Identifying Roles in a Co-Creative Landscape
    Changing Cultures of Design Identifying roles in a co-creative landscape Marie Elvik Hagen Department of Product Design Norwegian University of Science and Technology ABSTRACT The landscape of design is expanding and designers today are moving from expert practice to work with users as partners on increasingly complex issues. This article draws up the lines of the emerging co-creative design practice, and discusses the changing roles of the designer, the user as a partner, and design practice itself. Methods and tools will not be considered, as the roles will be discussed in terms of their relations. The co-design approach breaks down hierarchies and seeks equal participation. Research suggests that the designer needs to be responsive or switch tactics in order to take part in a co-creative environment. A case study exploring co-creative roles complements the theory, and finds that the designer role needs to be flexible even when having equal agency as partners and other stakeholders. Sometimes it is necessary to lead and facilitate as long as it is a collaborative decision. Bringing users in as partners in the process changes the design culture, and this article suggests that Metadesign can be the holistic framework that the design community need in order to understand how the different design practices are connected. KEYWORDS: Co-design, Co-creativity, Roles in the Design Process, Participatory Design, Metadesign, Cultures of participation, Design Agenda 1. INTRODUCTION This article seeks to examine how the role of the designer, the role of the user and the role The landscape of design is changing.
    [Show full text]
  • User-Centered System Design in an Aging Society: an Integrated Study on Technology Adoption by Chaiwoo Lee
    User-Centered System Design in an Aging Society: An Integrated Study on Technology Adoption by Chaiwoo Lee M.S. in Industrial Engineering, Seoul National University (2010) B.S. in Industrial Engineering, Seoul National University (2008) Submitted to the Engineering Systems Division in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy in Engineering Systems at the MASSACHUSETTS INSTITUTE OF TECHNOLOGY June 2014 © 2014 Massachusetts Institute of Technology. All rights reserved. Signature of Author ................................................................................................................................... Engineering Systems Division May 23, 2014 Certified by ............................................................................................................................................... Olivier L. de Weck Professor, Engineering Systems Division and Department of Aeronautics and Astronautics Committee Chair Certified by ............................................................................................................................................... Joseph F. Coughlin Senior Lecturer, Engineering Systems Division Director, MIT AgeLab Thesis Advisor Certified by ............................................................................................................................................... Maria C. Yang Associate Professor, Engineering Systems Division and Department of Mechanical Engineering Committee Member Certified by ..............................................................................................................................................
    [Show full text]
  • Industrialdesign
    National Endowment for the Arts I N D U S T R I A L D E S I G N A Competitive Edge for U.S. Manufacturing Success in the Global Economy I N D U S T R I A L D E S I G N A Competitive Edge for U.S. Manufacturing Success in the Global Economy April 2017 National Endowment for the Arts 400 7th Street SW Washington, DC 20506 Telephone: 202-682-5400 arts.gov Produced by Office of Programs and Partnerships, Design Program Jason Schupbach, Director of Design Programs, National Endowment for the Arts Content by Heidi Sheppard, Advisor for Technology Collaborations, National Institute for Standards and Technology, Manufacturing Extension Partnership; Courtney Spearman, Design Specialist, Office of Programs and Partnerships, NEA; and Katryna Carter, Design Consultant, Office of Programs and Partnerships, NEA Other Staff Contributors: Don Ball, Assistant Director - Publications, Office of Public Affairs, NEA; Bonnie Nichols, Operations Research Analyst, Office of Research and Analysis, NEA. Designed by Katryna Carter For their valuable assistance with this report, the NEA Design Program would like to thank the following people: Daniel Martinage, Industrial Designers Society of America; Susan Page Estes and Paul Hatch, DesignHouse; all those who were interviewed; and Laska Hurley, Office of Programs and Partnerships. 202-682-5496 Voice/TTY (a device for individuals who are deaf or hearing-impaired) Individuals who do not use conventional print materials may contact the Arts Endowment’s Office for Accessibility at 202-682-5532 to obtain this publication in an alternate format. This publication is available free of charge in PDF format at arts.gov.
    [Show full text]
  • Design Research Quarterly Volume 2 Issue 1
    Design Research Society DRS Digital Library Design Research Quarterly DRS Archive 1-1-2007 Design Research Quarterly Volume 2 Issue 1 Peter Storkerson Follow this and additional works at: https://dl.designresearchsociety.org/design-research-quarterly Recommended Citation Storkerson, Peter, "Design Research Quarterly Volume 2 Issue 1" (2007). Design Research Quarterly. 2. https://dl.designresearchsociety.org/design-research-quarterly/2 This Book is brought to you for free and open access by the DRS Archive at DRS Digital Library. It has been accepted for inclusion in Design Research Quarterly by an authorized administrator of DRS Digital Library. For more information, please contact [email protected]. V.2:1 January 2007 www.designresearchsociety.org Design Research Society ISSN 1752-8445 Paolo Astrade Wonderground 2007 Plenary: Sociedade de Geografia de Lisboa Perspectives on Table of Contents: 3 Forty Years of Design Research Design Nigel Cross 7 Simplicity Per Mollerup 16 Design Thinking Nigel Cross Charles Owen Forty Years of 28 Wonderground and Forward Design Research p. 3 Chris Rust 29 Seven New Fellows of the Design Research Society ICM Report: 30 BRAZIL: 7th P&D Brazilian Conference on Research and Development in Design Daniela Büchler Per Mollerup Design Conference Calendar: Simplicity p. 7 31 Upcoming Events Worldwide Artemis Yagou Call for Papers: 6 Emerging Trends in Design Research 2007 IASDR conference, Hong Kong 15 Shaping the Future? 9th International Conference on Engi- neering and Product Design Ed. Creative Makers Newcastle upon Tyne UK Domain Invention Charles Owen 32 Livenarch Contextualism in Architecture Design Thinking: Trabzon Turkey Notes on Its Analysis Synthesis Nature and Use p .
    [Show full text]
  • Typography Within the Israeli Linguistic Landscape
    Xavier University of Louisiana XULA Digital Commons Faculty and Staff Publications Summer 8-2015 DESIGN RESEARCH: TYPOGRAPHY WITHIN THE ISRAELI LINGUISTIC LANDSCAPE Shayna Tova Blum Xavier University of Louisiana, [email protected] Follow this and additional works at: https://digitalcommons.xula.edu/fac_pub Part of the Anthropological Linguistics and Sociolinguistics Commons, Critical and Cultural Studies Commons, Cultural History Commons, Discourse and Text Linguistics Commons, Graphic Communications Commons, Graphic Design Commons, Intellectual History Commons, International and Intercultural Communication Commons, Jewish Studies Commons, Modern Languages Commons, Near and Middle Eastern Studies Commons, Other Languages, Societies, and Cultures Commons, Reading and Language Commons, Semantics and Pragmatics Commons, Social History Commons, Sociology Commons, Typological Linguistics and Linguistic Diversity Commons, and the Urban Studies and Planning Commons Recommended Citation Blum, Shayna Tova, "DESIGN RESEARCH: TYPOGRAPHY WITHIN THE ISRAELI LINGUISTIC LANDSCAPE" (2015). Faculty and Staff Publications. 48. https://digitalcommons.xula.edu/fac_pub/48 This Article is brought to you for free and open access by XULA Digital Commons. It has been accepted for inclusion in Faculty and Staff Publications by an authorized administrator of XULA Digital Commons. For more information, please contact [email protected]. DESIGN RESEARCH: TYPOGRAPHY WITHIN THE ISRAELI LINGUISTIC LANDSCAPE Abstract: A linguistic landscape signifies language used within
    [Show full text]
  • Digital Fabrication and the Design Build Studio
    Digital Fabrication and the Design Build Studio Historically, there has been a rift between design and construction in architec- ture, but the growing popularity of design/build in the profession and in the university setting has begun to mend the gap. Currently, for many professional practices the integration of construction with design follows a set strategy; tech- nology is reserved for the design sequence, followed by construction via tradi- tional methods (by hand). But, we are at a point of transition in architecture. WILLIAM JOSEPH CARPENTER Digital devices are now the norm in the office and the academic studio. Students and Southern Polytechnic State University professionals design with three-dimensional digital tools, and, through this technol- ogy, design and construction are inextricably woven together in a continuous feedback loop. In particular, recent university design/build programs are following more closely the model of the Dessau Bauhaus, by employing the latest technologies to find new ways to create and construct architecture. Because these programs have now propa- gated more widely, it is prudent to examine the different methods of application in order to understand the potential ramifications of each program type. It appears that most programs can fit into one of two categories: 1) Traditional Full-Scale or 2) Digi- tally Crafted Segments. In the first type, the program adheres to traditional building methods, like the balloon frame. Technological advances are limited to environmental concerns; materials are chosen to increase energy efficiency or reduce the impact the building has on the environment. The construction component of these courses is usu- ally manifested in the erection of entire buildings (small, modest pavilions or homes).
    [Show full text]
  • Contemporary Processes of Text Typeface Design
    Title Contemporary processes of text typeface design Type The sis URL https://ualresearchonline.arts.ac.uk/id/eprint/13455/ Dat e 2 0 1 8 Citation Harkins, Michael (2018) Contemporary processes of text typeface design. PhD thesis, University of the Arts London. Cr e a to rs Harkins, Michael Usage Guidelines Please refer to usage guidelines at http://ualresearchonline.arts.ac.uk/policies.html or alternatively contact [email protected] . License: Creative Commons Attribution Non-commercial No Derivatives Unless otherwise stated, copyright owned by the author Contemporary processes of text typeface design Michael Harkins Thesis submitted for the degree of Doctor of Philosophy Central Saint Martins University of the Arts London April 2018 This thesis is dedicated to the memory of my brother, Lee Anthony Harkins 22.01.17† and my father, Michael Harkins 11.04.17† Abstract Abstract Text typeface design can often be a lengthy and solitary endeavour on the part of the designer. An endeavour for which, there is little in terms of guidance to draw upon regarding the design processes involved. This is not only a contemporary problem but also an historical one. Examination of extant accounts that reference text typeface design aided the orientation of this research (Literature Review 2.0). This identified the lack of documented knowledge specific to the design processes involved. Identifying expert and non-expert/emic and etic (Pike 1967) perspectives within the existing literature helped account for such paucity. In relation to this, the main research question developed is: Can knowledge of text typeface design process be revealed, and if so can this be explicated theoretically? A qualitative, Grounded Theory Methodology (Glaser & Strauss 1967) was adopted (Methodology 3.0), appropriate where often a ‘topic of interest has been relatively ignored in the literature’ (Goulding 2002, p.55).
    [Show full text]
  • A Proposed Model for Successful Design Research Planning
    A Proposed Model for Successful Design Research Planning A thesis submitted to the Graduate School of the University of Cincinnati in partial fulfillment of the requirements for the degree of Master of Design In the School of Design of the College of Design, Architecture, Art and Planning by Jami Peets B.S. Brigham Young University M.Des University of Cincinnati April 2015 Committee Chair: Mike Zender, M.F.A. Committee Members: Mary Beth Privitera, M.Des., Todd Timney, M.F.A. ABSTRACT This thesis investigates design research planning for product design through researching design literature and interviewing current industry practitioners. Research findings are illustrated through a proposed conceptual model for successful design research planning. This thesis also provides a discussion of current industry challenges and mitigations. References in design literature regarding design research planning for product design are dispersed and not easily accessible. Successful design research planning provides a framework for obtaining useful design insights, which produces robust design solutions. Design research planning is any activity preparatory to design research, such as making a research plan, conducting stakeholder interviews, and recruiting. This thesis uses design literature and current industry practices in design research planning to propose a model for success. The body of literature that addresses design research planning is mainly in user experience sources, but it also draws from industrial design and general design literature. Seventeen companies in product design participated in interviews (12) or completed a survey (5) about their planning activities and their challenges and how they face them. The central component of the conceptual model is the research plan.
    [Show full text]