Building Momentum
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10A N N U A L REPORT BUILDING MOMENTUM 2 TABLE OF CONTENTS Business Message Message Action Committees From CEO & from the Calgary’s About 2010 Financial Economic Calgary & Community Board Chair Mayor Story CED Overview Overview Highlights Partners Partners 03 05 06 08 12 28 30 36 38 2010 annual Report Calgary EConomiC DEvElopmEnt 1 BOard OF directOrs l-r F. Bruce WilFred alderman Brian Pincott monica Kohlhammer absent: Wilf Gobert murray sigler doug armitage Bill chomik Gabriel Franco don campbell Graham a. GOBert Gerry Protti President & ceO chairman OF the BOard Brett ironside Jim Barker lew turnquist Patricia mcleod duncan au 2 Calgary EConomiC DEvElopmEnt annual Report 2010 david Watson messaGe FrOm ceO & BOard chair throughout 2010, Calgarians to deliver on a number of key growth initiatives including opening the global Business Centre; continued to demonstrate their developing a business plan for the alberta Creative unwavering can-do attitude and Hub; and completing the global Energy Centre study. entrepreneurial spirit. While the our business development team identified high- rest of the world, and to a great potential international and domestic opportunities, with a particular focus on China and South america. extent Canada, remained engulfed With over 800 trade and investment leads, 400 in complex economic challenges, outreach efforts and close to 250 client engagement Calgary successfully emerged consultations, Calgary Economic Development reported 18 client success stories for the year. as a resilient global economic leader. We expect more positive results throughout 2011 and 2012 due to the efforts put forward in 2010. that’s not to say Calgary’s road to recovery has been easy; 2010 started out with very moderate learning from the last economic boom, labour improvements and, in some months, witnessed issues remained top of mind at Calgary Economic slight retraction. as the year advanced, Calgary’s Development. many of our key activities were economic growth started to show marked dedicated to making Calgary a great place to live improvement, finishing the year on solid footing. and work, including the launch of liveinCalgary.com; Based on stronger oil prices, by the end of 2010 the signing of Calgary‘s telework Charter; and the Calgary reported impressive annual gDp growth, implementation of the inaugural telework Week. a downward trend in unemployment and lower than expected office vacancy. Calgary Economic Development’s commitment to growing, retaining and attracting people, business Calgary continued to build on its reputation as an and investment to Calgary continues to be supported emerging international city with a number of high by our award–winning marketing initiatives. in 2010, rankings. most notably, Forbes magazine ranked our organization was presented with 14 industry Calgary as one of north america’s fastest growing marketing awards including “best in class” for cities, attributable to its strong energy industry; economic development initiatives in Canada. lower taxes; ease of doing business; geographical footprint; and attractive housing price-to-income on behalf of our Board and staff, we would like to ratio. a stronger economic environment extend our thanks to mayor nenshi, members of the and improved rankings, combined with the election Calgary City Council, our action Calgary partners of our new mayor, naheed nenshi, propelled and members of the Calgary business community for Calgary into the global spotlight. supporting our effort to be the key influencer of the economic vitality and well-being of Calgary. For Calgary Economic Development, the past year was a time of building momentum. adapting to the With the uncertainty of 2010 behind us and the realities of a shifting global economic environment, promise of Calgary being a leader for economic growth we remained committed to delivering initiatives that in Canada, we expect continued improvement for the support the three key goals set out in the city’s region in 2011. 10-year Calgary Economic Development Strategy. our organization focused on strengthening at Calgary Economic relationships in the Calgary business community. Development, we will continue action Calgary, Calgary Economic Development’s partnership program, had a 96 per cent renewal to foster a strong and vibrant rate while, at the same time, attracting many new economic environment for partners. thanks to the support of the business 2011 and beyond. leaders who participate in action Calgary and our strategic business committees, we were able F. Bruce Graham President & ceO Wilfred a. Gobert chairman of the board 2010 annual Report Calgary EConomiC DEvElopmEnt 3 naheed K. nenshi mayOr city OF calGary 4 Calgary EConomiC DEvElopmEnt annual Report 2010 messaGe FrOm the mayOr “Calgary is at a key While 2010 was moment in its history. a period of challenge, We have the people, Calgary Economic the energy and the Development helped vision to make bring high-potential business opportunities calgary the key to Calgary that were economic and focused on both cultural centre short-term recovery of canada. and long-term through its sustainable economic stewardship development. of the 10-year the coming year Calgary Economic will build on that Development momentum, as the Strategy, Calgary Economic city of calgary, Development has a calgary economic leading role in laying development the groundwork for and citizens work our future prosperity. together to make calgary the best place to live and build a business.” 2010 annual Report Calgary EConomiC DEvElopmEnt 5 calGary has a Great stOry calGary calGary #1 (in world) receives FOr Quality “a” Grade OF livinG ecO-city ranKinG in canada mercer cOnFerence BOard OF canada 2010 2010 WOrld’s canada’s third Fastest mOst GrOWinG Wired city city FOrBes maclean’s / canadian 2010 cOuncil On learninG 2010 6 Calgary EConomiC DEvElopmEnt annual Report 2010 canada’s canada’s third FOurth Most smartest cultured city city maclean’s / canadian maclean’s / canadian cOuncil On learninG cOuncil On learninG 2010 2010 calGary #1 WOrld’s tOP 10 FiFth mOst canadian livaBle cities city the ecOnOmist maGazine in Which tO invest 2010 real estate investment netWOrK 2010 2010 annual Report Calgary EConomiC DEvElopmEnt 7 8 Calgary EConomiC DEvElopmEnt annual Report 2010 Our team The qualiTy of our people is our greaTesT asseT. it’sThey all give our organizaTion The aenergyBO To utachieve PeOPour legoals. FrOm FrOnt tO BacK, l-r robyn Bews Kristy Frandle Krista lauridsen dusko Galic tom dixon michael Fotheringham ramzieh Khalil carol thiessen Fern lockwood megan zimmerman Karen chown luke azevedo Karen Garrick Gary slipp John hankins susan thompson monica rovers annie Korver deana haley Katie Findlay mary moran teresa Kaban Bruce Graham aBsent: elisha chin chelsea siler adelina Banks lissa craig rick tovell June reid rachel yin marek drywa Brian mcclure maryn edwards elsbeth mehrer Paul Paynter 2010 annual Report Calgary EConomiC DEvElopmEnt 9 aBOut calGary ecOnOmic develOPment calGary in support of the three key goals set out in the 10-year Calgary ecOnOmic Economic Development Strategy, develOPment Calgary Economic Development acts is a corporation funded by the as a connector to bring businesses, City of Calgary, private industry organizations, government and the and other levels of government, community together for projects and managed by an independent and initiatives that benefit Calgary’s Board of Directors. vitality and economic well-being. Focus on Focus on Focus on PeOPle Business InternatIonal & cOmmunity & enterPrise reach Our missiOn tO strateGically inFluence the ecOnOmic vitality & Well-BeinG OF calGary 10 Calgary EConomiC DEvElopmEnt annual Report 2010 TO FULLFILL OUR MISSION Promoting Calgary as WE FOCUS ON THE the location of choice for PEOPLE, FOLLOWING PRIORITY INVESTMENT SECTORS ENERGY & BUSINESS, Calgary Economic Development SUSTAINABLE & delivers services and initiatives RENEWABLE ENERGY focused on growing REAL ESTATE and developing a number TRANSPORTATION & LOGISTICS of key industry sectors. Our efforts support businesses FINANCIAL SERVICES and the community to achieve MANUFACTURING greater results that benefit FILM, TELEVISION & organizations, our city CREATIVE INDUSTRIES and the region. WE WORK ON THESE KEY INITIATIVES ACTION CALGARY ALBERTA CREATIVE HUB GLOBAL BUSINESS CENTRE GLOBAL ENERGY CENTRE PRODUCTIVITY ALBERTA WORKshift WE OFFER THE FOLLOWING SERVICES TO RESPOND TO CLIENT & COMMUNITY NEEDS BUSINESS INVESTMENT ATTRACTION BUSINESS RETENTION & EXPANSION MARKETING & PROMOTION NETWORKING & CONNECTION BUILDING ORIENTATION & RELOCATION SERVICES RESEARCH & MARKET INTELLIGENCE TRADE MISSIONS & DELEGATIONS WORKFORCE DEVELOPMENT 2010 ANNUAL REPORT CALGARY ECONOMIC DEVELOPMENT 11 M C DEVELOPMENT OVERVIEW 12 CALGARY ECONOMIC DEVELOPMENT ANNUAL RePORT 2010 2010 TRADE & INVESTMENT LEADS 833 OUTREACH CALLS 421 M CCLIENT ENGAGEMENTS 249 INCOMING TRADE DELEGATIONS 25 OUTGOING MISSIONS 3 CLIENT SUCCESS StoRIES 18 RESEARCH INQUIRIES 810 FILM, TELEVISION & DEVELOPMENTCOMMERCIAL PRODUCTIONS $90 MILLION WORKshift PILot COMPANIES 7 ACTION CALGARY PARTNERS 54 TotAL WEBSITE HITS 112,000 MEDIA HITS 464 EVENTS HOSTED 46 OVERVIEWMARKETING AWARDS 14 2010 ANNUAL RePORT CALGARY ECONOMIC DEVELOPMENT 13 WOrKFOrce develOPment in 2010, we created tools and programming that provide the human resources community calGary with information and resources to increase the effectiveness of its workforce attraction and ecOnOmic retention efforts. the award-winning liveinCalgary.com