10A N N U A L REPORT

BUILDING MOMENTUM

2

TABLE OF CONTENTS Business Message Message Action Committees From CEO & from the Calgary’s About 2010 Financial Economic Calgary & Community Board Chair Mayor Story CED Overview Overview Highlights Partners Partners 03 05 06 08 12 28 30 36 38 2010 Annual Report Calgary Economic Development 1 Board of Directors L-R F. Bruce Wilfred Alderman Brian Pincott Monica Kohlhammer Absent: Wilf Gobert Murray Sigler Doug Armitage Bill Chomik Gabriel Franco Don Campbell Graham A. Gobert Gerry Protti President & CEO Chairman of the board Brett Ironside Jim Barker Lew Turnquist Patricia McLeod Duncan Au 2 Calgary Economic Development Annual Report 2010 David Watson Message from CEO & Board Chair

Throughout 2010, Calgarians to deliver on a number of key growth initiatives including opening the Global Business Centre; continued to demonstrate their developing a business plan for the Alberta Creative unwavering can-do attitude and Hub; and completing the Global Energy Centre study. entrepreneurial spirit. While the Our business development team identified high- rest of the world, and to a great potential international and domestic opportunities, with a particular focus on China and South America. extent Canada, remained engulfed With over 800 trade and investment leads, 400 in complex economic challenges, outreach efforts and close to 250 client engagement Calgary successfully emerged consultations, Calgary Economic Development reported 18 client success stories for the year. as a resilient global economic leader. We expect more positive results throughout 2011 and 2012 due to the efforts put forward in 2010. That’s not to say Calgary’s road to recovery has been easy; 2010 started out with very moderate Learning from the last economic boom, labour improvements and, in some months, witnessed issues remained top of mind at Calgary Economic slight retraction. As the year advanced, Calgary’s Development. Many of our key activities were economic growth started to show marked dedicated to making Calgary a great place to live improvement, finishing the year on solid footing. and work, including the launch of LiveinCalgary.com; Based on stronger oil prices, by the end of 2010 the signing of Calgary‘s Telework Charter; and the Calgary reported impressive annual GDP growth, implementation of the inaugural Telework Week. a downward trend in unemployment and lower than expected office vacancy. Calgary Economic Development’s commitment to growing, retaining and attracting people, business Calgary continued to build on its reputation as an and investment to Calgary continues to be supported emerging international city with a number of high by our award–winning marketing initiatives. In 2010, rankings. Most notably, Forbes magazine ranked our organization was presented with 14 industry Calgary as one of North America’s fastest growing marketing awards including “best in class” for cities, attributable to its strong energy industry; economic development initiatives in Canada. lower taxes; ease of doing business; geographical footprint; and attractive housing price-to-income On behalf of our Board and staff, we would like to ratio. A stronger economic environment extend our thanks to Mayor Nenshi, members of the and improved rankings, combined with the election Calgary City Council, our Action Calgary partners of our new Mayor, Naheed Nenshi, propelled and members of the Calgary business community for Calgary into the global spotlight. supporting our effort to be the key influencer of the economic vitality and well-being of Calgary. For Calgary Economic Development, the past year was a time of building momentum. Adapting to the With the uncertainty of 2010 behind us and the realities of a shifting global economic environment, promise of Calgary being a leader for economic growth we remained committed to delivering initiatives that in Canada, we expect continued improvement for the support the three key goals set out in the city’s region in 2011. 10-year Calgary Economic Development Strategy. Our organization focused on strengthening At Calgary Economic relationships in the Calgary business community. Development, we will continue Action Calgary, Calgary Economic Development’s partnership program, had a 96 per cent renewal to foster a strong and vibrant rate while, at the same time, attracting many new economic environment for partners. Thanks to the support of the business 2011 and beyond. leaders who participate in Action Calgary and our strategic business committees, we were able

F. Bruce Graham President & CEO Wilfred A. Gobert Chairman of the board

2010 Annual Report Calgary Economic Development 3 Naheed k. Nenshi Mayor City of Calgary 4 Calgary Economic Development Annual Report 2010 Message from the mayor

“Calgary is at a key While 2010 was moment in its history. a period of challenge, We have the people, Calgary Economic the energy and the Development helped vision to make bring high-potential business opportunities Calgary the key to Calgary that were economic and focused on both cultural centre short-term recovery of Canada. and long-term Through its sustainable economic stewardship development. of the 10-year The coming year Calgary Economic will build on that Development momentum, as The Strategy, Calgary Economic City of Calgary, Development has a Calgary Economic leading role in laying Development the groundwork for and citizens work our future prosperity. together to make Calgary the best place to live and build a business.”

2010 Annual Report Calgary Economic Development 5 Calgary has a great story

Calgary Calgary #1 (in world) receives for Quality “A” Grade of living eco-city ranking in Canada Mercer Conference Board of Canada 2010 2010

World’s Canada’s third fastest Most growing Wired city City Forbes Maclean’s / Canadian 2010 Council on Learning 2010

6 Calgary Economic Development Annual Report 2010 Canada’s Canada’s third Fourth Most Smartest Cultured City City Maclean’s / Canadian Maclean’s / Canadian Council on Learning Council on Learning 2010 2010

Calgary #1 World’s Top 10 fifth most Canadian livable Cities city The Economist Magazine in which to invest 2010 Real Estate Investment Network 2010

2010 Annual Report Calgary Economic Development 7 8 Calgary Economic Development Annual Report 2010 OUR TEAM

The quality of our people is our greatest asset. it’sThey all give our organization the aenergybo to utachieve peopour legoals. From front to back, L-R Robyn Bews Kristy Frandle Krista Lauridsen Dusko Galic Tom Dixon Michael Fotheringham Ramzieh Khalil Carol Thiessen Fern Lockwood Megan Zimmerman Karen Chown Luke Azevedo Karen Garrick Gary Slipp John Hankins Susan Thompson Monica Rovers Annie Korver Deana Haley Katie Findlay Mary Moran Teresa Kaban Bruce Graham absent: Elisha Chin Chelsea Siler Adelina Banks Lissa Craig Rick Tovell June Reid Rachel Yin Marek Drywa Brian McClure Maryn Edwards Elsbeth Mehrer Paul Paynter

2010 Annual Report Calgary Economic Development 9 About Calgary Economic development

Calgary In support of the three key goals set out in the 10-year Calgary Economic Economic Development Strategy, Development Calgary Economic Development acts is a corporation funded by The as a connector to bring businesses, City of Calgary, private industry organizations, government and the and other levels of government, community together for projects and managed by an independent and initiatives that benefit Calgary’s Board of Directors. vitality and economic well-being.

Focus on Focus on Focus on people business International & community & enterprise reach

OUR Mission To strategically influence the economic vitality & well-being of Calgary

10 Calgary Economic Development Annual Report 2010 TO FULLFILL OUR MISSION

Promoting Calgary as WE FOCUS ON THE the location of choice for PEOPLE, FOLLOWING PRIORITY INVESTMENT SECTORS ENERGY & BUSINESS, Calgary Economic Development SUSTAINABLE & delivers services and initiatives RENEWABLE ENERGY focused on growing REAL ESTATE and developing a number TRANSPORTATION & LOGISTICS of key industry sectors. Our efforts support businesses FINANCIAL SERVICES and the community to achieve MANUFACTURING greater results that benefit FILM, TELEVISION & organizations, our city CREATIVE INDUSTRIES and the region. WE WORK ON THESE KEY INITIATIVES ACTION CALGARY ALBERTA CREATIVE HUB GLOBAL BUSINESS CENTRE GLOBAL ENERGY CENTRE PRODUCTIVITY ALBERTA WORKshift WE OFFER THE FOLLOWING SERVICES TO RESPOND TO CLIENT & COMMUNITY NEEDS BUSINESS INVESTMENT ATTRACTION BUSINESS RETENTION & EXPANSION MARKETING & PROMOTION NETWORKING & CONNECTION BUILDING ORIENTATION & RELOCATION SERVICES RESEARCH & MARKET INTELLIGENCE TRADE MISSIONS & DELEGATIONS WORKFORCE DEVELOPMENT

2010 ANNUAL REPORT CALGARY ECONOMIC DEVELOPMENT 11 m c development overview

12 Calgary Economic Development Annual Report 2010 2010

Trade & investment leads 833 Outreach calls 421 m cClient engagements 249 Incoming trade delegations 25 Outgoing Missions 3 Client success stories 18 Research inquiries 810 Film, Television & developmentcommercial productions $90 Million WORKshift pilot companies 7 Action Calgary partners 54 Total website hits 112,000 Media hits 464 Events hosted 46 overviewMarketing awards 14

2010 Annual Report Calgary Economic Development 13 Workforce Development

In 2010, we created tools and programming that provide the human resources community Calgary with information and resources to increase the effectiveness of its workforce attraction and Economic retention efforts. The award-winning LiveinCalgary.com website was launched in February, with $250,000 Development in funding secured from the Province of Alberta. The LiveinCalgary.com website is continually refreshed to support companies in their ongoing is seen to be efforts to relocate and settle new talent. Another key initiative under workforce development a key voice was a succession planning best practices forum for over 100 participants which was held in November. Titled “Who’s on Deck”, the session consisted of in workforce a keynote address, panel discussion and mentorship presentation focused on preparing companies for staff transition. development Renewed optimism in 2010 resulted in late-year hiring and employment recovering to near pre-recessionary levels. The year ended with conversations an overall unemployment rate of 5.9 per cent. With more increases expected in organizational hiring, combined with the pending retirement for our city. of baby boomers, workforce development is once again becoming a top priority for Calgary businesses. Through effective tools, targeted forums and marketing initiatives, Calgary Economic Development is well poised to further support people attraction in 2011.

14 Calgary Economic Development Annual Report 2010 Workshift

Economic Development Achievement of the Year Awarded by Economic Developers Association of Canada and Royal Bank of Canada

WORKshift is a three-year, federally funded initiative Looking forward, WORKshift programming will designed to create a template for a flexible work continue to focus on engaging more Calgary (telework) program that can be easily replicated companies and enhancing tracking and reporting across other jurisdictions in Canada. WORKshift tools to help companies measure the employee, has received significant national and international economic and environmental impact of adopting the recognition as a key strategy to combat gridlock, WORKshift program. differentiate Calgary and attract and retain a talented workforce. With WORKshift, Calgary Economic Development strives to accelerate the adoption of flexible work practices within the Calgary business community. From the launch in May 2009 to the end of 2010, we have engaged 15 companies 2010 in the WORKshift program. WORKshift There was significant progress with WORKshift initiatives in 2010. With unanimous support from Awards City Council, April 19 – 23 was declared Calgary’s first Telework Week. Programming for the week Hermes included four marketing events, which featured the Creative Award signing of a Telework Charter by senior business for www.workshiftcalgary.com leaders, and a headline event featuring Scott McNealy, former CEO of Sun Microsystems. Nearly Videographer 50 organizations participated in Telework Week, yielding a reduction in driving of over 7,000 km. Awards for the WORKshift video

PIXIE Award for the WORKshift video

2010 Annual Report Calgary Economic Development 15 Energy

Energy Success Stories Company/Program Initiative Engineering Technology Inc trade Voucher Program Business Development Sustainability North America attraction North West International Ltd trade Motive Industries Expansion Chrysalix Attraction

The strengthening of oil prices in 2010 resulted Based on direction taken from the 10-year Calgary in a notable increase in drilling activity and Economic Development Strategy, we also directed investment in Alberta. Along with this increased efforts to position Calgary as the “centre for all investment, the environmental impact continued things energy”. Working in collaboration with to be top of mind. To support oil sands advocacy, the Canadian Centre for Energy Information and Calgary Economic Development created an oil representatives from industry and academia, Calgary sands fact sheet and participated on the Provincial Economic Development put forward the Global Oil Sands Communication Committee to inform Energy Centre Study in August. This study outlined audiences about the economic impact and strategies aimed at positioning Calgary as a leading environmental management of the oil sands. international energy centre. The following three key In addition, we continued to grow our relationship priorities were identified: with the Oil Sands Leadership Initiative (OSLI) 1. Develop a community demonstration project; and support its goal of improving the oil sands industry’s reputation. 2. Position Calgary as a global thought leader with a global energy event; and Calgary Economic Development hosted a number of 3. Create a global competition that connects the energy-related events throughout the year, including world to Calgary. leading 16 Calgary-based companies to Brazil and welcoming nearly 300 guests to the International In support of the recommendations arising from Reception during the Global Petroleum Show. the study, Calgary Economic Development furthered our relationship with the Virgin Group and received “The efforts of Calgary Economic commitment to host a global energy event in Calgary Development eliminated barriers and in 2011. We also maintained a leadership position at the World Energy Cities Partnership through created access to the top decision demonstration projects and sharing best practices makers at Petrobras that would have in support of the Calgary Climate Change Accord. normally taken years to develop on One of the key attributes to becoming the Global my own. The end result is immediate Energy Centre is the need to support a thriving Sustainable & Renewable Energy (SURE) sector business opportunities in a growing in the city and province. Calgary Economic market, a working partnership and Development continued to focus on this area technology discussions that are and in 2010 developed a SURE sector profile. on-going today. Thank you Calgary This report provides a comprehensive overview of the infrastructure and opportunities in Calgary’s growing Economic Development for your SURE sector. The profile was launched in conjunction efforts to showcase Calgary businesses with the announcement of the Global Clean Energy Congress, which will take place in Calgary in to the world.” November 2011. Todd Anderson Furthering our efforts within the SURE sector, Vice President - Sales & Marketing, several workshops were held with SURE companies CEDA International to promote business opportunities with The City of Calgary and ENMAX.

16 Calgary Economic Development Annual Report 2010 Sustainable & renewable Energy

Additionally, a venture capital workshop was held in conjunction with Innovate Calgary (formerly Calgary cALGARY SURE Technologies Inc.) and CETAC WEST involving nine SECTOR assets venture capital companies, which enabled SURE companies to network and gather information on the HIGHLY criteria for investment. Calgary Economic Development CANADA’S EDUCATED ENERGY LABOUR also led a trade mission with six Alberta companies CENTRE FORCE to IFAT, the world’s leading trade fair for environmental technology in Germany. In March 2010, Calgary ACCESS POLICY TO CAPITAL SURE FRAMEWORK Economic Development supported a thought-leaders TECHNOLOGY COMMERCIALIZATION forum on the subject of wind and co-generation in & BUSINESS NATURAL GROWTH KNOWLEDGE Alberta that delivered a set of policy recommendations RESOURCES & NETWORKS to the Alberta Government. QUALITY ENTREPRE- In the upcoming year, our efforts in the energy sector OF LIFE NEURIAL will address the key priorities identified in the Global SPIRIT Energy Centre study and engage global and Calgary- based organizations in advancing SURE developments. Forecasted strong growth in the oil sector will continue to direct Calgary Economic Development’s energy investment attraction efforts towards opportunities in China and Latin America while we remain focused on cALGARY SURE supporting oil sands advocacy throughout Canada and international markets. SECTOR LEADERSHIP “Through Calgary Economic RENEWABLE CLEANER Development’s collaboration with ENERGY HYDROCARBONS Innovate Calgary (formerly Calgary Technologies), Alberta Enterprise, INTEGRATED SUSTAINABLE TECHNOLOGY AND and CETAC WEST, we were able to ENVIRONMENT identify innovative clean tech-related

INTEGRATION & ENERGY businesses in Alberta. The forums, DISTRIBUTED EFFICIENCY introductions, and market information ENERGY & CONSERVATION they provided were a key factor in our Calgary has a strong track record in the final decision to establish an official SURE sector, in particular, in the areas of clean technology, commercialization, investment presence in Calgary.” in renewable energy, policies to support reductions in GHG, sustainable urban design and Mike Walkinshaw investment in energy efficiency. Assets unique Managing Director & CFO, to Calgary and Alberta have helped SURE sector Chrysalix Energy Venture Capital firms develop new techniques and expand in new markets. These assets give Calgary-based firms a competitive advantage in this emerging field.

2010 Annual Report Calgary Economic Development 17 “The dynamic professionals at calgary economic development that assisted Hôtel Le Germain’s successful integration into Calgary’s business and cultural community should be recognized for their work beyond traditional business boundaries. Their vision and energy has made a tangible difference for our company as it embarked on a national expansion. Thank you!” Christiane Germain Co-president, Groupe Germain .

18 Calgary Economic Development Annual Report 2010 Real Estate Commercial

As noted in Home Base: What drives head office With office and industrial vacancy still higher than growth and Calgary’s place as a global business pre-recession levels and more inventory expected hub, released by Calgary Economic Development over the next several years, there is an ongoing in August 2010, Calgary is Western Canada’s head need to attract and grow business in Calgary. office capital. Calgary has the highest concentration Calgary Economic Development works closely with of head offices per capita in the country with companies to provide insight into the benefits 114 of the Financial Post 500 companies of building or strengthening a western presence headquartered in the city. in Calgary. Throughout 2010 we were instrumental in helping retain, attract and grow 18 organizations Calgary’s cityscape witnessed dramatic changes across a number of sectors that occupied during 2010, particularly with the architectural nearly 900,000 square feet of industrial and features of The Bow and Eighth Avenue Place. office space in the region. Following three straight years of office vacancy

Downtown vacancy rate real estate Success Stories Q4 2009 Actual 15.5% Company Initiative Q4 2010 Forecast ** 18.8% Groupe Germain attraction Q4 2010 Actual 13.0% General Electric Canada attraction Suburban vacancy rate Shanahan’s Building Q4 2009 Actual 15.7% Products Expansion Q4 2010 Forecast ** 17.0% Dr. Green Attraction Q4 2010 Actual 13.6% Industrial vacancy rate Q4 2009 Actual 6.2% Q4 2010 Forecast ** 6.7% Q4 2010 Actual 4.9% **Forecast made in Q4 2009 Source: CB Richard Ellis

increases, Calgary experienced increased office Calgary Economic Development worked closely space absorption, particularly in the last half with a number of companies in 2010, providing of the year. Consequently, the negative absorption location and economic analyses on Calgary’s experienced the previous year was more than offset competitiveness. Based on this work, it is with positive absorption in 2010. A flight to quality, anticipated that Calgary will experience further particularly in the downtown core, resulted in lower company relocations and expansions as the economy than expected vacancy in AA and A class buildings. continues to strengthen throughout 2011. In the industrial space category, the improved economy resulted in companies showing a desire to grow and expand operations, leading to downward pressure on vacancy.

2010 Annual Report Calgary Economic Development 19 Transportation & Logistics

YK NT

BC AB SK MB Prince Rupert 12HRs Travel Time Kitimat Churchill Grande Prairie Prince George

6HRs Travel Time Edmonton 3HRs Travel Squamish Time Lloydminster Kamloops Vancouver Vernon Calgary Saskatoon West Bank & Kelowna Cranbrook Medicine Hat Regina Lethbridge Brandon Winnipeg

Ports CN & cp core mainline National highway system Calgary other cities

Calgary’s transportation and logistics sector is to ensure the attraction of a good labour supply comprised of air, rail and truck transportation, and the ability to relay industry concerns wholesale trade and warehousing, postal and courier with a single voice. activities, and other transit support activities. These findings were shared with an industry Calgary is a natural transportation and logistic hub committee and affected organizations and have for Western Canada, with its convenient location on formed the basis of our 2011 strategy in this sector, both the TransCanada and CANAMEX highways, and including the recruitment of a dedicated Business the great rail links from the Port of Vancouver and Development Manager to focus on investment the east coast. Over the past several years, major attraction to the Calgary region. retailers have selected Calgary as an integral part of their western distribution strategy. Companies In addition to the study, our organization released choosing Calgary as a hub have been influenced by a new sector profile on the industry, which provided the geographic location combined with the growing a comprehensive overview of the infrastructure and economy, well-developed and evolving infrastructure opportunities in Calgary’s robust transportation and and Alberta’s low tax regime. logistics network. Our organization was also a key partner in the Van Horne Institute’s annual In 2010, Calgary Economic Development identified logistics conference. transportation and logistics as a strategic growth area. With financial support from industry and Throughout the year, we were also actively engaged government, we commissioned a report to identify with the Calgary Regional Partnership to develop opportunities to further advance the transportation a comprehensive regional transportation and and logistics sector in Calgary and the region. logistics strategy. With high-potential economic The report concluded that the Calgary region needed opportunities in the transportation and logistics a Calgary Corridor Council comprised of senior industry, this sector will continue to be a strategic transportation and logistics business leaders focus for Calgary Economic Development in 2011.

20 Calgary Economic Development Annual Report 2010 FINANCIAL SERVICES

Last year, Calgary Economic Development continued to engage with the Financial Services Advisory Committee, comprised of 25 industry leaders.

The primary focus of the committee is to increase “I appreciate your efforts and the representation and profile of the financial services industry in Calgary. To support future growth expertise in organizing the in the sector, members of the committee actively presentation for the incoming participated in a financial sector roundtable hosted delegation from Ji Lin province, by Alberta’s Minister of Finance and Enterprise and engaged in a consultation session with the Finance China early this year. The high-level Industry Competitiveness Panel for the Province. government officials and investors In addition, with financial support from the Province were impressed by the information of Alberta, PricewaterhouseCoopers completed and data provided in the presentation Legend an extensive study to identify future growth opportunities in the financial services sector. from Calgary Economic Development. This report was used to guide Calgary Economic They told me that they felt more Development’s approach to target national financial services companies to expand to Calgary. comfortable to do business in Calgary after what they learned from your For the first time, Calgary Economic Development partnered with the CFA Society to host the Carbon culturally-friendly and informative Financing Forum, a conference designed to explore presentation. As a result, the the financial implications for energy companies operating in a carbon constrained world. A number connection between our firm and of renowned international speakers were involved Ji Lin province has been in the Forum. strengthened. This brings Calgary Economic Development dedicated us the ease to do business with a significant amount of time in 2010 preparing for two major finance events scheduled for the first China in the future.” quarter of 2011. These high-profile events include Don Li the Asian Financial Forum in Hong Kong and the Project Coordinator, GenCap Annual Meeting of the Inter-American Development Bank in Calgary. Financial Services Success Stories Calgary Economic Development will direct the majority of the financial sector business Company Initiative development activities in 2011 towards attracting Royal Bank of Scotland attraction investment and financial services from China, Gen Capital Attraction Europe and North America.

2010 Annual Report Calgary Economic Development 21 Manufacturing

The manufacturing sector 8.1 per plays an integral part Cent in Calgary’s economy, of Calgary’s representing approximately Total GDP It is the sixth highest 6.6 per revenue generating cent industry in the region and of Calgary’s represents employment base

Despite the 9.8 per cent growth in GDP from “While organizations that serve manufacturing in Calgary over the past decade, the industry is facing: increased external pressures a component of the need for to maintain competitiveness; global competition networking exist, their broad scope from low-cost producers; decreased availability did not deliver what I needed. of skilled labour; upward pressure on labour costs; economic uncertainty; and constant shifts in demand. The Manufacturing Action Committee Calgary Economic Development continued to take has filled this need by exposing a lead role in promoting innovation and productivity my organization to the Calgary improvement solutions to Calgary manufacturers manufacturing community and to help foster this industry in response to the global marketplace needs. Local manufacturers specifically exposing me to a group have achieved significant business results of local manufacturing executives through collaboration on the Manufacturing Action Committee, spearheaded by Calgary who are facing similar business issues Economic Development. as I do on a daily basis. We are committed to supporting the sector by Calgary Economic Development enhancing awareness of manufacturing in the has taken a proactive role providing region, helping to attract skilled talent, providing forums for sharing best practices and bringing assistance in facilitation, access together government and industry to ensure Calgary’s to information and a broad offering manufacturing sector is able to compete globally. of business resources to enable our group to affect the “Action” part Manufacturing Success Stories of our name. Without this support Company Initiative it is unlikely that we, as a group, Apel Extrusions Business would have achieved many Development successes.” Westbridge Containers Business Development Mike Flynn Kudu Industries Business President, APEL Extrusions Ltd. Development Plains Fabrication Expansion

22 Calgary Economic Development Annual Report 2010 Productivity

In partnership with Productivity Alberta, “The introduction of Plains Calgary Economic Development delivers productivity programming to the manufacturing industry Fabrication to Productivity Alberta to help drive awareness of the need for global and the Manufacturing Action competitiveness and provide tools and resources Committee was a major influence to accelerate productivity. Canada’s productivity growth lags behind that of other industrialized in the decision to remain in nations; more critically, Alberta’s Calgary and expand our business. is lower than that of any other province. It is through initiatives such as these One of the highlight events for the year was provided by the Calgary Economic “Exploiting Chaos”, a unique leadership development opportunity with award-winning Development team that clearly author Jeremy Gutsche. The event was co-hosted demonstrates Calgary Economic by Calgary Economic Development, Edmonton Economic Development Corporation and Alberta Development’s commitment Employment & Immigration. Approximately and progressive thinking. 150 participants attended the event that focused Assisting manufacturing on unleashing innovation during times of change. companies helps to ensure As part of the commitment to improve the province’s productivity, an industrial energy efficiency study, Alberta based companies are metal fabrication supply chain study and regional on the forefront of the productivity study were completed and released world market.” with related events. In addition, workshops on innovation, energy efficiency, lean manufacturing Chester Nagy and research and development opportunities were President, Plains Fabrication successfully implemented. In the coming year we will be providing workshops, tools and resources to assist Calgary area businesses in improving productivity in areas such as accelerating innovation, energy efficiency enhancement, lean manufacturing techniques and global best practice sharing. Manufacturing sector programming will continue, with a further focus on increasing productivity in other sectors in the goods producing supply chain.

2010 Annual Report Calgary Economic Development 23 “Thanks to the Global Business Centre and Calgary Economic Development, my first few months in Calgary as Consul of France in charge of opening a new consulate in calgary has been a very smooth transition. Thank you for your introduction to the city and your warm welcome.” Jean-Charles Bou Consul de France à Calgary

24 Calgary Economic Development Annual Report 2010 Global Business Centre

The Global Business Centre, one of Calgary Economic Development’s key initiatives for 2010, officially opened its doors in June 2010.

international Success Stories Company Initiative French Consulate attraction Scottish Dev’t International attraction

Shale gas and oil sands development projects delegations resulting in many development managed from Calgary attracted significant activities, including the attraction of Scottish international investment attention over the past Development International and the 18 months – to the value of approximately Consul of France, which established $20 billion, primarily from the Asia-Pacific region. a local presence in 2010. The international recognition being received by Through the leadership of the Global Business Centre Canada’s natural resource sector reinforces Calgary’s team, Calgary Economic Development served as the role as an emerging global city and the need delegation leader for Southern Alberta to Centrallia, for a facility and programs such as those provided an international business development forum by the Global Business Centre. designed for small and medium-sized companies. This world-class, fully equipped, 7,500 sq. ft. We were successful in recruiting six companies from facility is ideally located in the centre of Calgary’s Southern Alberta to participate in the well-attended business and convention district on Stephen Avenue. forum held in Winnipeg in October. Centrallia sparked The Global Business Centre is purposefully designed interest in pursuing the opportunity for Calgary to be a launching pad to increase international trade to become the host city for this forum in the future. and business activity in Southern Alberta and a landing pad to attract new investment and In 2011, Calgary Economic business growth to the region. Development looks to increase the Since opening, the Global Business Centre has suite of programming, host more been successful in building a presence in the networking events and attract Calgary community through the GBC a.m. breakfast additional tenants to the Global series and country-in-focus events. Through the Global Business Centre, we welcomed 25 foreign Business Centre.

2010 Annual Report Calgary Economic Development 25 Film, Television & Creative Industries

43 nominations 12 wins

In an effort to increase the film and television industry’s presence and promote Calgary as a location of choice,

Calgary Economic Development is mandated as the nominations one-stop location for facilitating all film, television, 24 digital and commercial productions in Calgary. We help 3 wins facilitate the scouting and permitting process with The City of Calgary, provide information about the city and prepare photo packages for foreign and local producers. The Calgary region is the fourth largest film and television location in Canada and has the most Oscar, Golden Globe and Emmy nominations of any jurisdiction in 83 nominations Canada. This past year, the film Inception highlighted the incredible scenery available to filmmakers when 20 wins the climax of the film was shot at Fortress Mountain. The scouting and logistics were supported by Calgary Economic Development’s Film Commissioner and staff, Award and the film was nominated for eight Oscars and four Golden Globes. winning Calgary (inclusive of 2010)

This sector sees an average In 2010, return on investment ratio of 5:1. The following table highlights Calgary Economic some of the significant projects that took place in the region Development throughout the year. facilitated “Heartland over 260 film, the Movie” TV movie-CBC TV and commercial Heartland projects, (fourth season) TV series-CBC Truth which equals Below tv movie-MTV approximately 19th Wife TV movie $90 million lifetime Network in business Hell for the region. on Wheels TV pilot-AMC

26 Calgary Economic Development Annual Report 2010 In June 2010, Calgary Economic Development In June, the Alberta Creative Hub offered “Alberta: provided further support to the creative industries 3D Ready”, a conference held at the Banff Centre. by releasing our first paper-free sector profile, which In collaboration with industry, unions, guilds and provides essential industry data, company listings post-secondary institutions, the Alberta Creative Hub and competitive information. brought in 3D experts from across North America to inform and educate participants about the One of Calgary Economic Development’s key increasing role of 3D in all mediums, the economic initiatives last year was championing the benefits and current industry trends. Participants development of a facility to support film, television were also given a unique hands-on opportunity and digital media industries with purpose-built to learn and test the latest 3D technology, from sound stages and production office space. With the cameras to editing software. aptly named Alberta Creative Hub being incorporated as a subsidiary company in 2009, in 2010 Currently in its fourth year, the Behind the $1.2 million of funding was secured from Scenes program continued to inform and connect the Province of Alberta for development Calgarians with the local film, television and of a detailed business plan and building, location digital media industry. The Behind the Scenes TV and development program for the proposed facility. show, in partnership with Shaw TV, produced five A consulting team led by Lawson Projects was episodes in 2010 and will continue to produce new retained to complete this process. The business plan content in 2011. These TV segments featured local was developed under the guidance of the Alberta organizations and projects, and highlighted the Creative Hub management and Board of Directors role of the film, television and digital media sector in support of a $32 million capital project to be in Calgary. Calgary Economic Development also conveniently located at Canada Olympic Park. produced a new 15-second advertisement that was broadcast in Calgary Cineplex Odeon theatres in August 2010. The advertisement starred I believe Calgary Economic Calgary-based wrangler and stunt coordinator Development is an essential John Scott, and acknowledged the economic impact of the industry in the Calgary region. component for the creative industries to do business in Calgary. From location scouting and logistics to permits, marketing and client Hermes Creative Award engagement, they have been Alberta Creative Hub video a critical part of the success we have had with our projects. As well, Videographer with initiatives like the Alberta Awards Creative Hub and Behind the Scenes, Award of Excellence for Alberta Creative Hub video I am encouraged and excited to be a part of this growing and Nominated for collaborative industry. Ampia Award Matt Gillespie, President and CEO, Joe Media

2010 Annual Report Calgary Economic Development 27 FINAN CIAL OVERALL LEVERAGED REVENUE 2003-2010 Measured in $millions

2.5 For 2010, Calgary Economic Calgary Economic Development, and its subsidiary 2 Development The Alberta Creative Hub, leveraged over $2.36 million 1.5 completed the in addition to the base operating grant received from The City 1 2010 year with OVERV($4.75 million). The year-over-year IEW revenue up leveraged funds experienced .5 a 27.2 per cent increase and 4.8 per cent represented approximately 0 33.1 per cent of the total 03 04 05 06 07 08 09 10 from 2009 and operating revenue for the expenses up two organizations in 2010. Calgary Economic Development 3.8 per cent, continually strives to engage government and business to assist which resulted with its programs and initiatives. REVENUE in an income SOURCES The $0.62 million reduction of $294,813, in current assets in 2010 2010 reflects the clearing of accrued an increase revenue for funding claims related to the construction of 32 per cent of the Global Business Centre. from 2009. Calgary Economic Development’s liabilities also declined during Calgary Economic 2010 with the completion of the Global Business Centre Development’s construction project. cash position

CITY OF CALGARY remains strong BASE GRANT 66.8% $4.75 Million at year-end with PRIVATE SECTOR 11.1% $0.786 Million $1.1 million Action Calgary (cash) = $460,000 Other private sector = $326,000 in net assets. GOVERNMENT 22.1% $1.571 Million Funding (non-base) = $774,000 CED Subsidiary = $401,000 (Alberta Creative Hub, non-base) Other revenue (deferred)= $396,000

28 CALGARY ECONOMIC DEVELOPMENT ANNUAL REPORT 2010 The financial information for Calgary Economic Development and the Alberta Creative Hub is summarized in the tables below. The complete audited financial statements for the year ending December 31, 2010 are available at www.calgaryeconomicdevelopment.com

Calgary Economic Development’s Summary Statement of Financial Position For the year ended December 31 Assets 2010 2009 Financial Current assets $ 2,596,356 $ 3,261,817 Property and equipment and holdback receivable $ 1,907,337 $ 1,864,393 Total assets $ 4,503,693 $ 5,126,210 Liabilities Current liabilities $ 1,960,249 $ 2,411,257 Long term liabilities $ 1,430,487 $ 1,896,809 Total liabilities $ 3,390,736 $ 4,308,066 Net assets Net assets invested in property and equipment $ 360,535 $ (52,765) Unrestricted net assets $ 752,422 $ 870,909 $ 1,112,957 $ 818,144 Total liabilities and net assets $ 4,503,693 $ 5,126,210 Overv IECalgary EconomiWc Development’s Summary Statement of Revenues and Expenditures For the year ended December 31 Revenue 2010 2009 City of Calgary $ 5,187,633 $ 5,121,272 Government $ 329,707 $ 491,849 Business $ 728,907 $ 566,409 Other $ 463,148 $ 221,395 $ 6,709,395 $ 6,400,925 Expenditures Operating and program expenses $ 5,837,733 $ 5,936,759 Amortization $ 576,849 $ 240,797 $ 6,414,582 $ 6,177,556 Excess of revenues over expenditures $ 294,813 $ 223,369 Note: For Calgary Economic Development’s complete audited financial statements please visit our website at www.calgaryeconomicdevelopment.com (Auditor: BDO Canada LLP)

Calgary Economic Development’s Subsidiary, Alberta Creative Hub Summary Financial Statements For the year ended December 31 Financial Position 2010 2009 Total assets $ 1,310,025 $ – Total liabilities $ 1,307,193 $ – Total net assets $ 2,832 $ – Revenue and Expenditures Revenues $ 401,076 $ – Expenditures $ 398,244 $ – Excess of revenues over expenditures $ 2,832 $ – Note: For Alberta Creative Hub’s complete audited financial statements please visit our website at www.calgaryeconomicdevelopment.com (Auditor: BDO Canada LLP)

2010 Annual Report Calgary Economic Development 29 2010 Economic

While the average annual unemployment rate for After 2010 reveals a small increase from 2009 Highli(6.9 per centg from 6.6 perhts cent), the weathering month-to-month figures show that unemployment peaked in May at 7.7 per cent and steadily one of the decreased through the latter stages of 2010, to 5.9 per cent in December. This contrasts worst with Canada’s 2010 unemployment rate of eight per cent. GDP is also a bright spot on recessions the economic ledger as it grew by 2.7 per cent in recent from 2009, good for fourth best among Canadian cities and on par with Canada as a whole.

memory, Robust commodity prices, especially for oil, led to increased drilling activity and are good news for the energy sector in general. While the Calgary balance is shifting as producers’ total oil sales outstrip those from natural gas over the previous two years, natural gas – where average prices remained soft at $3.80/GJ in 2010 – remains showed a key component of Calgary’s employment and corporate revenue mix. The year ended with oil prices at a two-year high of $91.40/barrel and signs of the average price for 2010 was up 29 per cent to $79.43/barrel. Even with increased energy prices, inflation was kept in check with a mere 1.1 per cent year-over-year increase compared recovery to a national increase of 2.2 per cent. Retail sales numbers reflect increased consumer confidence with a 5.6 per cent in the increase from 2009. This was slightly ahead of the Canadian growth rate of 5.1 per cent. There was good news in the commercial real latter estate sector where vacancy was well below the forecasted rate, coming in at 13 per cent in the downtown segment. Calgary’s downtown market was able to absorb the one million square feet half of of space at Eighth Avenue Place, finishing the year with a net absorption 1.8 million square feet. The main drivers were companies securing 2010. space for future growth and new capital projects.

30 Calgary Economic Development Annual Report 2010 All of these indicators together reveal that the worst of the economic downturn is behind us and Calgary is Building Momentum heading into 2011.

ECONOMIC INDICATORS 2010 Economic performance highlights CALGARY ECONOMIC REGION Indicator Unit 2010 2009 % Change Gross Domestic Product 2002 $millions 69,250 67,417 2.7% Consumer Price Index* 2002=100 122.7 121.7 0.8% Retail sales* $millions 21,588.74 20,434.74 5.6% Population Persons 1,338,241 1,313,771 1.9% Working age population Persons 1,089,800 1,069,000 1.9% Labour force Persons 811,000 816,600 -0.7% Employment Persons 755,300 762,900 -1.0% Employment rate % 69.3 71.4 -2.9% Unemployment rate % 6.9 6.6 0.3% Labour force participation rate % 74.4 76.4 -2.6% Net migration Persons 12,620 24,149 -47.7% Housing starts* House Units 9,262 6,318 46.6% MLS median single family house price** $ 389,000 401,000 -3.0% Value of building permits $ 3,863,306,000 4,501,269,000 -14.2% Industrial space vacancy** % 3.8 5.2 -26.9% Downtown office space vacancy** % 13.0 15.5 -16.1% Suburban office space vacancy** % 13.6 15.7 -13.4% *denotes Census Metropolitan Area geography **denotes City of Calgary geography; December price Source: Statistics Canada, The City of Calgary, CB Richard Ellis, Calgary Real Estate Board

2010 Annual Report Calgary Economic Development 31 ENERGY INDICATORS

Oil Prices OIL West Texas Intermediate PRICES Average Annual - US $/BBL The world price of oil, benchmarked at the U.S. price per barrel of West Texas Intermediate, 100 continued its persistent climb throughout 2010, 80 with an annual average for 2010 of $79.43 USD/barrel up from $61.67 USD/barrel 60 in 2009, or 28.8 per cent. Prices hit the lowest 20 point of the year in May 2010 at $73.83 USD/barrel, but continued with 0 06 07 08 09 10 an upward trend ending the year with the price of $91.40 USD/barrel. Market assessments of a recovery globally, but particularly in China, and a flight away from the U.S. dollar and into oil fueled the strong price growth of oil.

Alberta Natural NATURAL Gas Prices GAS PRICES Average Annual - CDN $/Gj Alberta natural gas prices averaged

8 $3.80 CDN/GJ in 2010, from the average of $3.78 CDN/GJ in 2009, an increase 6 of 0.5 per cent. Gas prices were very volatile

4 in 2010, starting the year with a January average price of $5.30 CDN/GJ with the lowest 2 average price of $3.13 CDN/GJ in October

0 2010. High inventories, limited demand and 06 07 08 09 10 increased supply from unconventional American shale gas has brought natural gas to a new reality, one in which prices will remain far more tempered than in years prior.

32 Calgary Economic Development Annual Report 2010 employment INDICATORS Total employment in the Calgary assistance, manufacturing and Economic Region decreased by one trade. The industries with the per cent to 755,300 in 2010 from highest percentage of job losses 762,900 in 2009. The highest were utilities, agriculture, business, percentage in employment growth building and other support services, occurred in health care and social and other services.

EMPLOYMENT BY INDUSTRY, 2009-2010 Employment by industry, Calgary Economic Region (000’s) Description 2010 2009 Change (persons) % Change All industries 755.3 762.9 -7.6 -1.0% Full-time employment 627.6 633.0 -5.4 -0.9% Part-time employment 127.6 129.9 -2.3 -1.8% Goods-producing sector 190.0 190.8 -0.8 -0.4% Agriculture 9.1 12.1 -3.0 -24.8% Forestry, fishing, mining, oil and gas 50.1 50.6 -0.5 -1.0% Utilities 5.9 8.6 -2.7 -31.4% Construction 75.4 72.9 2.5 3.4% Manufacturing 49.5 46.6 2.9 6.2% Service-producing sector 565.2 572.0 -6.8 -1.2% Trade 111.2 104.7 6.5 6.2% Transportation and warehousing 41.3 43.4 -2.1 -4.8% Finance, insurance, real estate and leasing 47.3 49.5 -2.2 -4.4% Professional, scientific and technical services 80.4 83.8 -3.4 -4.1% Business, building and other support services 27.7 30.3 -2.6 -8.6% Educational services 44.6 44.8 -0.2 -0.4% Health care and social assistance 77.1 71.6 5.5 7.7% Information, culture and recreation 36.7 36.3 0.4 1.1% Accommodation and food services 40.3 43.7 -3.4 -7.8% Other services 34.2 37.4 -3.2 -8.6% Public administration 24.3 26.3 -2.0 -7.6% Totals may not add due to rounding Source: Statistics Canada Unemployment in Calgary The average annual unemployment peaked in May 2010 before rate in the Calgary Economic beginning a steady decline Region was 6.9 per cent in 2010, to the end of the year. up from 6.6 per cent in 2009. Unemployment Labour Force / rate Unemployment rate Calgary Calgary Economic region Economic region 2009-2010 2006-2010 % by Year

10 8 840

8 6 800

6 4 780

4 2 740

2 0 700 2009 2010 06 07 08 09 10 July July May May June June April April March March August August January January October October Labour Force (thousands) February February November December November December September September Unemployment rate %

2010 Annual Report Calgary Economic Development 33 Real Estate indicators iNDUSTRIAL and OFFICE MARKET

Calgary industrial inventory Calgary industrial vacancy Calgary industrial absorption The increase in the amount Industrial vacancy decreased to The Calgary industrial market of industrial space in Calgary 3.8 per cent in 2010, down from experienced tremendous growth continues the upward trend 5.2 per cent in 2009. Industrial in 2010. For all of 2010, of the past decade. There was space availability declined with absorption was two million 701,277 square feet of new strong absorption numbers due square feet, compared industrial supply added to the to a resurgence of leasing activity to 567,523 square feet in 2009. inventory in 2010. By the end and lower rental rates. Absorption is expected to remain of 2010, there was close positive in 2011. to 115.7 million square feet of industrial space in Calgary.

Calgary total industrial market 2006 2007 2008 2009 2010 year end year end year end year end year end

Total inventory (sq. ft.) 105,536,978 110,052,173 112,472,504 114,883,823 115,655,135 Vacancy rate 0.8% 0.6% 3.1% 5.2% 3.8% Absorption (Y-T-D) (sq. ft.) 6,471,669 3,104,933 1,114,912 567,523 2,005,107 Source: CB Richard Ellis

Calgary office inventory Calgary office vacancy Calgary office absorption In 2010, the downtown office An increased appetite for Calgary’s downtown market net space inventory grew by one downtown office space absorption for 2010 moved into million square feet with the contributed to the downtown positive territory with year-end addition of Eighth Avenue Place. vacancy rate decrease to absorption at 1.8 mllion square The suburban market grew 13.0 per cent in 2010 from feet. The main drivers were slightly, increasing its inventory 15.5 per cent in 2009. companies securing space for by 3,606 square feet. The suburban office market future growth and new capital showed a decrease in overall projects. Suburban office vacancy moving to 13.6 per cent absorption numbers continued from 15.7 per cent as more space to be strong at 608,402 square was absorbed in the market. feet year-to-date, with most of the absorption being from Class A space.

Calgary total downtown office market 2006 2007 2008 2009 2010 year end year end year end year end year end

Total inventory (sq. ft.) 31,204,062 32,711,265 33,113,608 35,702,958 36,742,958 Vacancy rate 0.5% 3.4% 5.2% 15.5% 13.0% Absorption (Y-T-D) (sq. ft.) 478,793 557,583 -188,934 -1,236,784 1,795,590 Source: CB Richard Ellis

Calgary total suburban office market 2006 2007 2008 2009 2010 year end year end year end year end year end

Total inventory (sq. ft.) 14,365,374 15,598,016 17,781,671 20,072,800 20,076,406 Vacancy rate 1.9% 3.8% 8.1% 15.7% 13.6% Absorption (Y-T-D) (sq. ft.) 1,198,834 825,766 1,271,850 240,762 608,402 Source: CB Richard Ellis

34 Calgary Economic Development Annual Report 2010 NON-RESIDENTIAL Calgary BUILDING PERMITS ($) Building CALGARY ECONOMIC REGION Permits Non-residential permits in the Calgary Economic 2006-2010 Region accounted for approximately Measured in $billions $1.4 billion worth of building permits in 2010, 8.0 a decrease of 44.1 per cent from 2009. Non-residential permits represented 35.4 per cent 6.0 of the total building permit value in 2010. 4.0 RESIDENTIAL 2.0 0 BUILDING PERMITS ($) 06 07 08 09 10 CALGARY ECONOMIC REGION Non-Resdidential Building Permits Residential permits in the Calgary Economic Residential Region represented close to $2.5 billion worth Building Permits of building permits in 2010, an increase of 21.7 per cent from 2009, representing approximately 64.6 per cent of total building permit value. Housing starts total Calgary CMA HOUSING STARTS (units) TOTAL CALGARY CENSUS METROPOLITAN AREA 9,262 new housing units were started in the Calgary Census Metropolitan Area during 2010, an increase of 46.6 per cent over the previous year. • 2006 17,046 • 2007 13,505 • 2008 11,438 • 2009 6,318 • 2010 9,262 Source: Statistics Canada

MLS MEDIAN HOUSING MLS Median SALES PRICE Sales Price CITY oF CALGARY Calgary The median MLS housing Measured in $ thousands

sales price for Calgary decreased 425 by $12,000 or three per cent from 2009, to $389,000. 400

375

350

325 06 07 08 09 10

2010 Annual Report Calgary Economic Development 35 Action Calgary is a Calgary Economic Development led program, designed to engage Calgary’s corporate community in collaboration to deliver results and build strategic partnerships that support business and employment growth and diversification. Calgary Economic Development would like to thank the visionary business leaders who are committed to the Action Calgary program and helping position ActionCalgary to compete on a global stage.

Platinum Partner CaTELUS Businesslg Solutions ary Gold Partners Calgary Herald Pattison Outdoor Advertising Teletrips PSilvera Partnersrtners Aspen Properties Ltd. ATB Financial Athene Offices & Services Canadian Association of Petroleum Producers (CAPP) DIRTT Evans Hunt Group Hyatt Regency Calgary Nexen Inc. OPUS Corporation Resort of the Canadian Rockies Inc. (RCR) Weber Shandwick

36 Calgary Economic Development Annual Report 2010 “Action Calgary is an opportunity for us to work with other leaders to promote Calgary as a destination of choice for businesses, to provide innovative and leading-edge global solutions.” Ali Jafri, Vice President of Sales for the small-medium business marketplace, Action TELUS Communications Inc.

Bronze Partners ACAD (Alberta College of Art + Design) Axia NetMedia Corporation Bennett Jones LLP Calgary Calgary Chamber of Commerce Calgary Real Estate Board Calgary TELUS Convention Centre Cenovus Energy Data Shapers Inc. Devitt & Forand Contractors Inc. ELEMENT Integrated Workplace Solutions Encana Corporation First Calgary Financial Partners Gowlings LLP HARMONY by Bordeaux Developments Haworth Inc. / hbi heritage business interiors Joe Media Group KPMG Lawson Projects Marathon Oil Canada Corporation Matthews Southwest Mosaic Studios PwC Quintaro Imaging RBC RGO Office Products Ltd SAIT Polytechnic Shaw Contract Group Sizeland Evans Interior Design Inc. SNC-Lavalin Inc. Theatre Calgary University of Calgary Western Management Consultants White Iron Inc. Zoom Web Video Integration

2010 Annual Report Calgary Economic Development 37 Throughout the year, many community members generously provide Calgary Economic Development with resources, industry insight and strategic guidance. Through the hard work and commitment of the strategic community partners and members of the strategic business committees, Calgary Economic Development’s key initiatives are realized. We appreciate your ongoing leadership and support to Strateaction the initiatives defined in our 2010 business plan. gic

Donna Banks CRESA Partners Helen Bremner ENMAX Corporation Business Richard Boyer Gienow Windows & Doors Ltd. David Day City of Calgary, Utilities & Environmental Protection Michael Carten Sustainable Energy Technologies Carmen Dybwad CERI Development Larry Day Pyramid Productions Judy Fairburn Cenovus Energy Inc. Birol Fisekci HARMONY By Bordeaux Developments Ken Hogg Renewable Energy Solutions Inc. Advisory Matt Gillespie Joe Media Group David Layzell University of Calgary Brent Harris Sustainable Energy Technologies Gary Leach SEPAC – Small Exporters Committee Brian Jamieson Rona and Producers Association of Canada Hannes Kovac OPUS Corporation David MacInnis Chevron Laura Lochman United States Consulate General Robert Mansell University of Calgary, Institutes & Centres Jeff Lowe TELUS Business Solutions Kim Spink NATIONAL Public Relations BuRobert Mansells University of Calgariney, Institutes & Centres ss Greg Stringham Canadian Association Bob Mitchell ConocoPhillips Canada of Petroleum Producers (CAPP) Robin Penfold HSBC Bank Canada Doug Sullivan ENMAX Corporation Stephan Poirier Calgary Airport Authority Peter Tertzakian Arc Financial Corporation Dan Rodrigue SMART Technologies Inc. Bill Trefanenko Enbridge Inc. Tracy Sletto Government of Canada, Western Economic Diversification Canada Ashley Wedderburn NATIONAL Public Relations Andrew Stephens Suncor Energy Inc. Randy Upright Manpower Services (Alberta) Dave Birkby Westbridge PET Containers Peter Watson Alberta Energy Mike Flynn APEL Extrusions Limited Ian Way ConocoPhillips Canada Robert Hansen Canadian Manufacturers & Exporters Duane Hertzer Optima Manufacturing Inc. Stu Boland Jacobs Canada Louis Kelemen Jr. Simo Corporation Workforce Rick Davidson Cenovus Energy Laura Kennedy Vista-IMV JV (Vista Projects Limited) CommitteePat Firminger Alberta Employment & immigration Duane Macauley Dynamic Source Manusfacturing Development Angela Girvan Alberta Health Services – Calgary Region Brian McCready Canadian Manufacturers Exporters Association Cheryl Goldsmith and Cindy Munn City of Calgary Garry Mihaichuk Lorem ispum coming soon Advisory Richard Gotfried Trico Homes Ray Mills Kudu Industries Inc. Committee John Simpson Standens Limited Chester Nagy Plains Fabrication & Supply Chris Thomas Tim Hortons Mel Svendsen Standens Limited Ken Vinge Bowen Workforce Solutions Lynn Wyton Alberta Finance & Enterprise

Chris Anderson ARC Financial Corporation Calgary Arts Development Authority Financial Robert Cook ARC Financial Corporation Calgary Chamber of Commerce James Davidson FirstEnergy Capital Corporation Calgary Downtown Association Services Leo de Bever AIMCo Calgary Foundation Advisory Perry Englot HSBC Bank Canada Calgary Regional Partnership/Calgary Regional Economic Partnership & communityShane Fildes BMO Capital Market Calgary Stampede Committee Alexander Fritsche Bank of Canada Calgary TELUS Convention Centre Michael Halliwell Canadian Western Bank City of Calgary Paul Kelly First Calgary Savings Edmonton Economic Development Corporation Tim Kitchen Barclays Capital Economic Developers of Alberta Art Korpach CIBC World Markets Innovate Calgary Drew MacIntyre TD Securities Inc. Meetings & Conventions Calgary George Marlatte Scotiabank Momentum Michael Mezei Mawer Investment Management Productivity Alberta Steering Committee Dave Mowat ATB Financial Tourism Calgary Chris Potter Peters & Co Limited Transformation Calgary Bill Rice Alberta Securities Commission United Way of Calgary and Area Gordon Ritchie RBC Dominion Securities partnerBob Thompson Brownstone Asset Management s City of Calgary Leonard Waverman Haskayne School of Business Government of Alberta Government of Canada

38 Calgary Economic Development Annual Report 2010 Strategic

Donna Banks CRESA Partners Helen Bremner ENMAX Corporation Richard Boyer Gienow Windows & Doors Ltd. David Day City of Calgary, Utilities & Environmental Protection Energy Michael Carten Sustainable Energy Technologies Carmen Dybwad CERI Larry Day Pyramid Productions Judy Fairburn Cenovus Energy Inc. Centre Birol Fisekci HARMONY By Bordeaux Developments Ken Hogg Renewable Energy Solutions Inc. Matt Gillespie Joe Media Group David Layzell University of Calgary Advisory Brent Harris Sustainable Energy Technologies Gary Leach SEPAC – Small Exporters Committee Brian Jamieson Rona and Producers Association of Canada Hannes Kovac OPUS Corporation David MacInnis Chevron Laura Lochman United States Consulate General Robert Mansell University of Calgary, Institutes & Centres Jeff Lowe TELUS Business Solutions Kim Spink NATIONAL Public Relations BuRobert Mansells University of Calgariney, Institutes & Centres ss Greg Stringham Canadian Association Bob Mitchell ConocoPhillips Canada of Petroleum Producers (CAPP) Robin Penfold HSBC Bank Canada Doug Sullivan ENMAX Corporation Stephan Poirier Calgary Airport Authority Peter Tertzakian Arc Financial Corporation Dan Rodrigue SMART Technologies Inc. Bill Trefanenko Enbridge Inc. Tracy Sletto Government of Canada, Western Economic Diversification Canada Ashley Wedderburn NATIONAL Public Relations Andrew Stephens Suncor Energy Inc. Randy Upright Manpower Services (Alberta) Dave Birkby Westbridge PET Containers Peter Watson Alberta Energy Mike Flynn APEL Extrusions Limited Manufacturing Ian Way ConocoPhillips Canada Robert Hansen Canadian Manufacturers & Exporters Duane Hertzer Optima Manufacturing Inc. Action Stu Boland Jacobs Canada Louis Kelemen Jr. Simo Corporation Rick Davidson Cenovus Energy Laura Kennedy Vista-IMV JV (Vista Projects Limited) Committee CommitteePat Firminger Alberta Employment & immigration Duane Macauley Dynamic Source Manusfacturing Angela Girvan Alberta Health Services – Calgary Region Brian McCready Canadian Manufacturers Exporters Association Cheryl Goldsmith and Cindy Munn City of Calgary Garry Mihaichuk Lorem ispum coming soon Richard Gotfried Trico Homes Ray Mills Kudu Industries Inc. John Simpson Standens Limited Chester Nagy Plains Fabrication & Supply Chris Thomas Tim Hortons Mel Svendsen Standens Limited Ken Vinge Bowen Workforce Solutions Lynn Wyton Alberta Finance & Enterprise

Chris Anderson ARC Financial Corporation Calgary Arts Development Authority Robert Cook ARC Financial Corporation Calgary Chamber of Commerce Strategic James Davidson FirstEnergy Capital Corporation Calgary Downtown Association Leo de Bever AIMCo Calgary Foundation Community Perry Englot HSBC Bank Canada Calgary Regional Partnership/Calgary Regional Economic Partnership Partners & communityShane Fildes BMO Capital Market Calgary Stampede Alexander Fritsche Bank of Canada Calgary TELUS Convention Centre Michael Halliwell Canadian Western Bank City of Calgary Paul Kelly First Calgary Savings Edmonton Economic Development Corporation Tim Kitchen Barclays Capital Economic Developers of Alberta Art Korpach CIBC World Markets Innovate Calgary Drew MacIntyre TD Securities Inc. Meetings & Conventions Calgary George Marlatte Scotiabank Momentum Michael Mezei Mawer Investment Management Productivity Alberta Steering Committee Dave Mowat ATB Financial Tourism Calgary Chris Potter Peters & Co Limited Transformation Calgary Bill Rice Alberta Securities Commission United Way of Calgary and Area Gordon Ritchie RBC Dominion Securities partnerBob Thompson Brownstone Asset Management s City of Calgary Leonard Waverman Haskayne School of Business Government of Alberta Government Government of Canada Partners

2010 Annual Report Calgary Economic Development 39 40 Calgary Economic Development Annual Report 2010

Contact information Calgary Economic Development 731 – 1st Street SE Calgary, Alberta Canada T2G 2G9 T 403.221.7831 or toll-free 1.888.222.5855 F 403.221.7828 e-mail [email protected]

This book has been printed on Domtar Cougar Papers.

Cougar is honored to be the premier member of the Domtar EarthChoice® family of products. All Cougar paper is FSC-Certified and endorsed by the Rainforest Alliance. Featuring 10% post consumer recycled content and certified fiber, it’s an optimal environmental choice. Domtar is also pleased to make an annual contribution of $350,000 to WWF from the sale of EarthChoice® papers as a symbol of our support to our customers, to the environment and to Cougar.

Designed and produced by Western sky creative printed by McAra printing

WWW.CALGARYECONOMICDEVELOPMENT.COM