Career Services Annual Report 2014-2015 Table of Contents
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CAREER SERVICES ANNUAL REPORT 2014-2015 TABLE OF CONTENTS CAREER SERVICES MISSION STATEMENT.......................................................................................................2 PURPOSE OF CAREER SERVICES INTRODUCTION……………………………………………………………………………………………………..3-5 SELECTED STATISTICAL HIGHLIGHTS.............................................................................................................6 ASWOT ANALYSIS 2014-2015……………………………………………………………………………………..7-14 Achievements Strengths Weaknesses Opportunities Threats BUDGET OVERVIEW.................................................................................................................................………. .15 STAFF ACTIVITIES..………….......................................................................................................………………...16-19 *Personnel Updates *Staff Degrees Received *Enrollment in Degree Programs *Professional Development *Committee Participation *Computer Training *Professional Memberships *Community Service EVALUATION/ASSESSMENT………………………………………………………………………………………20-21 FUTURE DIRECTIONS/FUTURE CHALLENGES……………………………………………………………….22-23 STATUS OF GOALS FROM THE 2014-2015 STRATEGIC PLAN.......................................................................24-41 STATISTICAL INFORMATION AND EVALUATION/ASSESSMENT……..….……........................................42-47 UNIT/COLLEGE REPORTS....................................................................................................................... ……….48-132 *Career Development Unit...............................................................................................................………..48-56 *College of Arts and Sciences.........................................................................................................................57-88 *Brooks College of Health..............................................................................................................................89-96 *College of Education and Human Services.................................................................................................97-105 *College of Computing Engineering and Construction.............................................................................106-127 *Volunteer Services………………………………………………………………………………………….128-132 EMPLOYER RELATIONS/ON-CAMPUS RECRUITING....................................................................................133 SUMMARY OF EMPLOYER PARTICIPATION...................................................................................................134-146 CAREER SERVICES OBJECTIVES FOR 2015/2016/ CONCLUSION..............................................................147-151 CAREER SERVICES CONTACT INFORMATION……………………………………………………………....152 1 | Page CAREER SERVICES MISSION STATEMENT Career Services teaches students essential skills and encourages personal responsibility to explore and achieve career goals. Students are empowered to engage in self-assessment, career exploration, and job preparation. Additionally, Career Services develops and maintains relationships with a diversity of employers to provide networking and job opportunities for students and alumni. The mission statement is the foundation for Career Services' strategic plan and it states that the purpose of career services at the University is to help students to identify skills and aptitudes, explore career interests, and integrate classroom theory with actual on-the-job work experiences, enhance employability after graduation, develop social responsibility through a variety of off-campus learning experiences, and to understand the dynamics of human relationships and cultural diversity. More specifically, Career Services' purpose is to: • Assist students in exploring and clarifying career goals, selecting suitable majors, and expanding their knowledge of career options. • Educate students about the job search process, providing them with networking opportunities, and offering a range of employer recruitment programs. • Develop and maintain mutually beneficial relationships with a diversity of employers to enhance students’ career exploration process and provide students with a variety of employment opportunities. • Provide students with a variety of opportunities for experiential learning experiences to enhance the career exploration process, develop professional skills, and increase awareness of social responsibility. • Provide students with tools and resources to explore and pursue graduate studies and professional programs. • Provide the university community with current information about national and local employment trends. • Collaborate with faculty, administrators, staff alumni/ae, community members, and other constituents to develop effective career programs, services, and resources. The office supports learning through experience by providing opportunities for: intellectual development, civic and social responsibility, community service, cross cultural and global awareness, career exploration, ethical development, and personal growth. 2 | Page CAREER SERVICES 2014-2015 INTRODUCTION Welcome to the July 2015 Career Services Annual Report. The economy continues to move in a positive direction and we are seeing increases in the numbers of employers posting jobs and participating in on-campus recruiting programs and job fairs. Below is a brief comparison in employer activity: For the 2014-15 Academic Year: • The total number of job and internship postings was 7015 which is an increase of 21% increase from the 2013-14 Academic Year (5756 jobs/internships posted). • 588 employers participated in our major job fairs which was an increase of 7.8% from the previous year (545 employers). • 443 employers participated in on-campus recruiting activities, an increase of 19% from last year (371) employers). Rick Roberts, Director, Career Services • 7838 employers were registered in our online job posting/event management system, “Career Wings” which is a 18% increase from last year (6598 employers). Employer activity has increased in all areas and we believe that we will continue to see these same levels of employer participation in the upcoming Academic Year. Career Services accomplished much during the 2014-2015 Academic Year. Some of these important highlights include: Continued Focus On Customer Service All Career Services staff members continue to provide quality customer services to all constituents with particular emphasis on serving students. Career Services conducted an end-of-year student satisfaction survey in April 2015: -72.2% of students who responded “Excellent” or “Very Good” when asked about their satisfaction with Career Services’ overall customer service. - 74.5% of responding students rated staff friendliness and responsiveness of staff as “Excellent” or“Very Good.” -87% of students who responded indicated that they “Strongly Agree” or “Agree” that they would refer a friend or other student to Career Services. Career Services also sent out a follow-up survey to those students who came in for a one-on-one career counseling appointment. A survey was conducted in Fall, 2014 and one in Spring 2015. For Fall 2014: -97% of responding students rated Career Services overall reception customer service to be “Excellent” or “Very good.” - 94% rated the overall satisfaction with Career Counselor/College Liaison. -88% of students rated ease of contacting Career Services as “Excellent” or “Very Good” -97% rated staff friendliness and responsiveness as “Excellent” or “Very Good.” -94% of students responding responded “Excellent” or “Very Good” when asked if their Counselor or liaison was Knowledgeable -94% indicated “Excellent” or “Very Good” when asked if the assistance provided by the counselor or liaison was helpful. 3 | Page For Spring 2015 -100% of responding students rated Career Services overall reception customer service as “Excellent” or “Very good,” - 89% of responding students responded “Excellent” or “Very Good” when rating their overall satisfaction with their appointment with a career counselor or college liaison. -94% rated ease of contacting staff as “ Excellent” or “Very Good” -100% rated friendliness and responsiveness as “Excellent” or “Very Good.” -89% responded “Excellent” or “Very Good” when asked if their counselor/liaison was knowledgeable -89% indicated “Excellent” or “Very Good” when asked if the assistance provided by the counselor or liaison was helpful. Here are some of the comments received from students regarding our customer service: -“It only took a few moments to set the appointment which was great. I received a reminder call about the appointment, so I was pleased . The staff was very friendly as well.” -“Reception staff is always friendly and easy to interact with. Always a pleasant experience.” -“Amazing services! I would recommend this to anyone. People definitely need to take advantage of this service on campus.” -“I felt so welcomed and I really learned a lot. Everyone was really patient with me and I feel like I can go back whenever I have any questions. Thank you!” -“I found the Career services more valuable and helpful than previously thought.” -“These people are awesome” -“She was very knowledgeable about the different fields for both of my majors, so I was very impressed and extremely grateful. The information she gave me was very valuable and helped to diminish my concerns for the future. I was very pleased with how helpful and resourceful she was. I definitely give her two thumbs up!” -“Thank you so much to Career Services