SPRING 2017 QUARTERLY NEWSLETTER www.ageconcernauckland.org.nz He Manaakitanga Kaumātua o Tāmaki Makaurau Age Concern Auckland Serving the needs of older people

For advertising phone Monique (07) 577 9092 or email [email protected] A Pukeko Print & Design Ltd publication | www.pukekoprint.co.nz | Please refer to website for disclaimer 2 AGE CONCERN | Serving the needs of older people SPRING 2017 3 Driving Miss Daisy Our Services Driving Miss Daisy – – we’ve got Auckland Contact Information Accredited Visiting Service (AVS) – provides covered! companionship and support for older people living We are not just for seniors! Phone: (09) 820 0184 Fax: (09) 820 1660 independently in the community by matching them Email: [email protected] Over the years Driving Miss Daisy has built up a reputation with a regular, volunteer visitor. for providing a high quality service to senior citizens who no Address: 57 Rosebank Road, Avondale, Elder Abuse and Neglect Prevention (EANP) Service longer drive. They are a regular at retirement villages and rest Auckland 1026 homes across the country and senior citizen clients form the Postal Address: PO Box 19542, – aims to improve the quality of life of older people in abusive situations and to prevent abuse by providing largest proportion of their client base. But did you know that Avondale, Auckland 1746 they also provide our services to younger people who don’t information, education programmes, advocacy and drive? support. OFFICE HOURS Some clients have a disability or medical condition which 9.00am - 4.00pm Monday to Friday Field Social Worker – social workers are available to means they can’t drive, however this doesn’t stop them from support and assist people aged 65+ with any social being very active in other areas of their life; they work in a needs and health or wellbeing issues. professional capacity, run businesses, attend school or tertiary Council Members Ageing Well – delivers a range of programmes and education and enjoy socialising with friends. Driving Miss Anuradha Abhyankar (Chairperson), Sudhanshu activities that are fun and social. Workshops provide Daisy drives these clients to their place of work or business Dandekar, Marie Hull-Brown, Joan Lardner-Rivlin, practical knowledge on topics such as health and meetings, assists them to their lectures and social occasions, ensuring they are where they need to be in plenty of time. Heather Alford, Mike Cohen, Billie Jordan wellbeing, legal matters, modern technology and safe driving. They treat every client as an individual, no matter what their Driving Miss Daisy is NZ's number 1 personal circumstance. Every client has different needs, and friendly and reliable companion service. Staff Minibus Service – takes people living in residential they make sure they discuss this with their clients so that they We can drive and accompany you to: Chief Executive Officer care for outings out in the community. fully understand them and provide them with the absolute • Medical and other appointments Kevin Lamb 820 2718 Total Mobility Scheme best support and service. – assesses and provides • Family/social occasions Receptionist For Driving Miss Daisy, it’s imperative that all their clients Total Mobility Cards to eligible people. • Companionship outings Karen Hodgson 820 0184 are treated with dignity and respect. They are committed to Financial Management Service – manages the • Take your pets to the vet helping their clients get out and about, so they can live life to Fundraising and Communications Manager financial resources of an older person when they are the full and enjoy every moment. • Grocery or other shopping trips Vani Bury 820 2719 no longer able to do so, themselves. • Scenic drives If you have an activity you would like them to help with please Accredited Visiting Service (Central) • Airport departures and pick ups Asian (Chinese) Service – support and assist the call them today to discuss – they look forward to seeing you Jenny Barker 820 2714 Asian community. We give talks to Chinese groups to soon! ACC approved provider Accredited Visiting Service (West) promote positive aging, help clients when accessing Auckland Central Suburbs - Jana Seymour Total Mobility cards accepted Sue Campin 820 2713 social services and provide language support and (09) 360 0425 021 503 169 Bookings are essential – call today and make

Vulnerability to Resilience - Team Leader cultural advice. Remuera - Donna Cheyne your next outing a pleasure Auckland C004185 AC Kai Quan 820 2716 (09) 520 3405 021 503 405 Auckland Central Ph: (09) 360 0425 Elder Abuse & Neglect Prevention (Central) Ellerslie - Sharon Greenwood Ning Ding 281 2379 Power Chair? (09) 533 3278 021 503 604 Remuera Ph: (09) 520 3405 Ellerslie Ph: (09) 533 3278 Elder Abuse & Neglect Prevention (West) OR Epsom - Bhagat Khurana Epsom Ph: (09) 626 0018 Joseph Jang 820 2717 (09) 626 0018 021 503 213 Mobility Scooter? One Tree Hill - Clive Fernandes One Tree Hill Ph: (09) 629 5999 Field Social Worker Eastern Bays Ph: (09) 528 2044 Chris Frew 820 2715 (09) 629 5999 021 237 5016 It can be BOTH Eastern Bays - Sarah Moffat-Wood Blockhouse Bay Ph: (09) 627 0481 Financial Management Service & Total Mobility (09) 528 2044 021 135 6341 Henderson Ph: (09) 836 5713 Assessor INDOORS & OUTDOORS or Fold it to TRAVEL Titirangi Ph: (09) 813 2495 Anne Carroll 820 2710 Blockhouse Bay - Susie Davis “Freedom Chair” (09) 627 0481 021 503 481 Hobsonville Ph: (09) 412 5332 Ageing Well Coordinator A life changing Experience Henderson - Denise Dowling Maureen Craven 820 2712 (09) 836 5713 021 503 644 Asian (Chinese) Coordinator Call Paul on: 0800 466 626 Titirangi - Dianne Bloemendal Ray Law 820 0271 Email: [email protected] (09) 813 2495 021 503 626 Minibus Driver Web: www.freedom-chair.nz Hobsonville - Paul Sanson www.drivingmissdaisy.co.nz Michael Hall 820 0184 (09) 412 5332 021 166 1175 4 AGE CONCERN | Serving the needs of older people

A word from our Manager’s Musings Chairperson I have just read through the words of our Chair and realised Hello to our readers, that she has said many of the We are entering into my favourite things that I was going to say season, Spring. The Spring and while acknowledging her season really puts a ‘spring’ thanks, I’d like to add my own. in my step. It is the season of new beginnings, one My role is made so much easier which brings hope, warmth and longer sunshine by the simple fact that we have hours. a great team here at Age Concern Auckland. I’d like I would like to take this opportunity to thank and to thank each and every one of them, from those acknowledge the great efforts and commitment of who have been in roles for several years and yet all our staff at Age Concern Auckland. They put in the maintain an unparalleled level of professionalism and hard yards to focus on delivering our objectives and commitment, through to those who have joined us drive the results. I sincerely acknowledge the work of over the past year and have already added so much. our experienced staff members who have developed It is not just the paid staff that I thank but all of our 7 Friendly Villages in their roles and now help train and guide our new amazing volunteers, without whom we would simply staff. I have noticed a close bonding being developed not be able to do all the things that we need to. at the office. This reflects very positively on the image It is not just that Spring is in the air and the season All of Ryman’s friendly villages include stunning independent living, beautiful of Age Concern Auckland. of rebirth and regrowth is upon us that makes us serviced apartments and the very best of resthome and hospital care. Many of I would like to thank our CEO Kevin Lamb and his reflect on how we have fared over the past year. Our our villages also provide dementia care - often there is no need to move dedicated staff in securing a great performance financial year ends at the end of July which means from the village if extra care is required. this year. We have been successful in significantly I spend much of July and August reviewing how increasing our revenue this year. This financial things are progressing. Now, there is no other way of And, we offer you fixed weekly fees for life – guaranteed! support is crucial for accomplishing the work we do. saying this - and as much as I loathe blowing our own More importantly, we have more staff out in the field, trumpet - we have done really well. we are being heard and seen more, our staff are Over the past two years we have seen our income interacting with many more stakeholders and most increase by almost 100% and, importantly, have seen importantly of all we are reaching out to more older our income base become far broader so that we are people. Our aim is to reach out to all who really need now far less reliant on any one income stream. This our support. all very good news in regards to ensuring we remain Howick • 09 535 0225 Birkenhead • 09 483 2226 Orewa • 09 421 1815 A big thank you also to our volunteers who help in able to provide as broad an array of support to as the various roles they play at Age Concern Auckland. many people as possible and, that furthermore, we I appreciate the work of our visitors who delight our protect the long-term sustainability of our services. customers every week with their visits. Moreover it is just as well. We have seen the number of people contacting us about help and support at I look forward to the future, with the talent, higher levels than ever before. capabilities and commitment of our staff in reaching new expectations. Most importantly we do this with a Two-or-so years ago we began to increasingly get Remuera • 09 570 6432 St Heliers • 09 575 1563 Pukekohe • 09 238 0808 warm and happy heart. our name and our message out there, to the public at large as well as to the other organisations and Warm regards agencies that work with older people. Our efforts are now beginning to bear fruit. I sat down with my Anuradha (Anu) Abhyankar social work team recently to look at planning for the Chair, Age Concern Auckland next 12-months and we looked at the number of referrals relating to elder abuse and/or neglect we Greenlane • 09 636 3883 had received this year as compared to the same time Disclaimer: Publication of an advertisement in this newsletter does

period last year. Between January 2016 and July 6625 For your free copy of our “Welcome to a Ryman Village” booklet, give us a call. not imply endorsement by Age Concern Auckland. and conditions apply *Terms 2016, we received 100 referrals. For the same period 6 AGE CONCERN | Serving the needs of older people SPRING 2017 7 this year we received 180. Fortunately the maths is Morning Tea The students from the college who provided the quite easy - an 80% increase! catering and joined in with the exercise routines with HOT AS COOL AS Earlier this year the Government put the contract for such eagerness, our volunteers, staff and guests. HEAT PUMPS AIR CONDITIONING elder abuse services out for competitive tender. This Most of all a huge thank you to Rene Ranger, Matt Vaega and Jordan Trainor of the Blues for giving up meant that Age Concern Auckland had to compete SPECIAL PRICING FOR PENSIONERS their time and for getting so involved. They may play with everyone else who wanted to provide the service Some of you may remember that in the last edition to try to win the all-important government contract professional rugby at the highest level but nothing of our quarterly newsletter we mentioned that prepares you for having to lead a room full of Age Keeping you (and importantly the funding support that comes representatives of the Auckland Blues paid us a visit Concern folk in an exercise routine set to music! warm in winter with it). It was the first time we’d had to go head- at our offices in Avondale. This was as part of their Huge respect to them for being willing to just get and cool in to-head with all other providers for the contract for community engagement programme where players stuck in. summer! over two decades. Needless to say it was a rather and staff of the club reach out to gain greater insight tense few weeks. However, we needn’t have worried, into what is happening amongst the communities Recommended and authorised by Mitsubishi Electric. together with our friends and colleagues in Age that support them. It was a sobering experience to Hot As Heat Pumps installs and services Concern Counties Manukau and Age Concern North see these big guys, professional sportsmen, almost heat pumps Auckland-wide. Shore, and with new friends Shanti Niwas and Vaka reduced to tears as we regaled them with stories of Tautua (supporting South Asian and Pacific peoples Heat Pumps Air Conditioners Free Quote those less fortunate older people. People that they Tired of huddling Love everything Call 0800 468 274 respectively) we put together a consortium to provide would otherwise hardly ever, if at all, meet. under coats & about summer and we’ll come out elder abuse support across the whole of Auckland. blankets all winter? except the humidity? pronto to give you Want to experience Want to replace that a free assessment The Government liked what they saw and awarded When the time came for them to say farewell, they genuine warmth clammy, sticky stale and quote. Simple, us the contract. Most importantly we have seen a even in the coldest air with a refreshing fast and easy to said that they’d like to stay in touch and engage New Zealand winter? cool breeze? understand. significant increase in the funding they now provide. some more. True to their word, some weeks later Contact us Contact us Contact us It still doesn’t cover anywhere near the full cost of the we got a call from the Blues saying that some of the Prompt, efficient service with 100% integrity. service we provide but it certainly helps. players would be keen to come back out and join in The other major development over the past 12 with us in some form. We thought it important that, P: 0800 468 274 E: [email protected] months has been the launch of our Asian (Chinese) rather than just talk to us again, that they had the www.hotas.co.nz Service. We recognised that we were very effectively opportunity to hear some stories first hand. So, we supporting the majority of older people who needed organised a morning tea for them. One at which they help, or at least could work with others to ensure they were joined, not just by us but by a cross-section of got the support they needed but when we looked at our members, clients, volunteers and staff. Just for all the people we came into contact with, it was sadly good measure we also invited some of the students apparent that we weren’t seeing any from the growing from Lynfield College; a real intergenerational Chinese community in Auckland. We extensively experience. researched the services that were offered to older Chinese and although there were many options for We had a fantastic morning of food, music, games Dog Walking Service engagement activities, for those who were vulnerable and a little exercise, that was thoroughly enjoyed by We have a couple of contacts who are dog crazy. Concert in Auckland WIN or struggling with serious issues, there was little all. A big shout out of thanks to everyone involved. They are willing to walk your dog if you are not able 5 October 2017, 11am support available. I am very pleased to say that, in to. There would be a small charge for this service. P: 0508 266 237 (toll free) no small part thanks to the generous support of Depending on where you live, we may be able to help. E: [email protected] W: www.daytimeconcerts.co.nz Foundation North, we can now offer all Age Concern Please phone Sue Campin for more information on services in both Mandarin and Cantonese. 820 2713. WIN a double pass to the Fabulous 50’s show So, all in all, it has been a very satisfying 12 months by simply filling in the details below and posting to but we have no intention of resting on our laurels Pukeko Print & Design, 927 Cameron Road, Gate Pa, quite yet. The need for our services just keeps Tauranga 3112, by the 26 September 2017 to go into expanding and we need to run very fast just to keep the draw. up. I’m looking forward to Spring and looking forward to another successful year for Age Concern Auckland. Name______Phone Number______Alternatively email your details to: Kevin Lamb [email protected] and quote ACA 3/17 CEO Age Concern Auckland 8 AGE CONCERN | Serving the needs of older people SPRING 2017 9

A Gift Worth Donating!

Age Concern Auckland recently held a ‘High Tea’ THE WORlD’s MOsT pORTAblE MObiliTy scOOTER function in collaboration with some of the ‘Blues’ players. Freedom to go anywhere ARE YOU We hired some of the most lovely crockery and m Over 55 years m Independent silverware from Alberton House in Mt Albert. ® m Returning back to Auckland? The attendees were delighted to see all the amazing TiTAN 4 DO YOU WANT bone china, and silver teapots, which got us thinking m Security m Affordability m Independence about starting our own collection for future functions. ERgONOMic, pORTAblE & FOlDAblE, m Locaon m Respect iNDOOR & OuTDOOR ElEcTRic scOOTERs Did you ck more than 3 boxes? If you, or anyone you know, have trio sets of china, • Foldable and detachable in seconds without effort. THEN maybe THE COSMOPOLITAN VILLAGE IS FOR YOU. old silverware teapots, any pretty sugar bowls and • compact, highly manoeuvrable, allowing it to be The Cosmopolitan Rerement Village is a Bouque Village milk jugs that are no longer wanted, we would gladly transferred easily into a car, a bus, a train, a plane or cruise nestled behind the Avondale Shopping Centre and just a accept your kind donations for our collection. We ship. The Titan 4® travels anywhere you would like to go! short stroll to the Avondale train staon, buses, medical centres, shops, eateries. With only 38 apartments, you will need approximately 100 sets to make a function • Ergonomic location of battery pack. not get lost in the crowd, here you are more than just a worth of china. • Available in these colours: number, you are a valued resident. We are also looking for tiered cake stands or plates to use for the same purpose, and any little silver teaspoons. Donations of this kind can be dropped into Age Concern Auckland, 57 Rosebank Rd, Avondale, Freephone: 0800 000 652 between 9.00am - 4.00pm Monday to Friday, or ring Email: [email protected] 820 2713 to see if someone might be available in the www.tzoramobility.nz area to collect them. Authorised National Distributor for TZORA Mobility Equipment Thank you for helping us celebrate ageing and ALL APARTMENTS SOLD! reminding our elderly clients of the lovely memories “A mobility scooter” - also referred to as battery- portable 3 and 4-wheeled mobility scooters - simple from their past, with your gift. operated electric scooter - is very useful to persons yet ingenious, ergonomically designed and fold in who lack the stamina to cover distances on their seconds without effort, bending or tools required. Yes all apartments are now home to some own, or who want to keep up with the able-bodied. Their total weight including battery is up to 31kgs very happy residents. The type of use, and how often, will determine which and they fit easily in the back of a small car, a taxi, a However this does not mean that you have model will be most appropriate. train or bus, or checked onto a plane. They are IATA- to miss out. 3-wheeled mobility scooters are ideal for use indoors approved to travel with you everywhere you want to go. (rest homes, shopping centres, supermarkets) as Due to demand the Cosmopolitan Village they have a smaller turning circle, and technological The Titan 3 and Titan 4 are respectively heavier 3 has started a waiting list….don’t delay! advances have significantly improved their stability. & 4-wheel models, are larger and more powerful, 4-wheeled mobility scooters obviously offer the most providing performance and comfort and they cover Contact Denise to get more information on this great stability, however, they are not as manoeuvrable as a greater distance. Yet both are detachable and Village. the 3-wheeler scooters. foldable as well, and can also be transported in a car, bus, train or plane. Most mobility scooters require reinforced vans to You will find out for yourself what a hidden gem this move them around; otherwise the user is limited A Tzora mobility scooter will bring back your Village really is. to the distance of the scooter and no more. This independence, and remove your mobility problems makes scooters expensive when requiring a taxi, not for long or short journeys.

I am sure you will be pleasantly surprised. possible on bus, train or plane, and not easy to “take For more information on Tzora’s portable and grandparents somewhere for the day”. foldable mobility scooters phone Tzora Mobility Contact Denise on (09) 828 2885 or The Tzora Elite, Classic and Lite are foldable and NZ Ltd today on 0800 000 652 email: [email protected] 10 AGE CONCERN | Serving the needs of older people SPRING 2017 11

September 21st. Details below, spaces are limited; Dates for your Diary RSVP by September 14th to reserve your place. Pearl’s 100th Birthday International Day of Older Persons (IDOP) - Age Concern Auckland IDOP Morning Tea Celebration Pearl from Onehunga recently celebrated her 1st October 2017 When: Thursday September 21st 100th birthday. Among the special guests at her Dial-A-Ride-Transport Across the globe, almost 700 million people are now Where: Blockhouse Bay Community Centre, 524 celebrations was her Age Concern visitor, Margaret, AUCKLAND over the age of 60. By 2050, 2 billion people, over Blockhouse Bay Road who has been a regular visitor to Pearl for four and All Vehicles Wheelchair Accessible 20 per cent of the world’s population, will be 60 or Time: 10.00am to 11.30am a half years. Pearl and Margaret enjoy much in Vans and Buses • from 2 to 4 wheelchairs • from 5 to 14 seats older (source: United Nations). In New Zealand we RSVP: Call (09) 820 0184 common, including a love of literature, art and all All travel needs catered for: will have 1.2 million New Zealanders aged over 65 things British. Margaret’s visits have enriched Pearl’s • Medical and Dental appointments years in just twenty years (source: Ministry of Social Father’s Day - Sunday 3rd September 2017 quiet life immensely. A highlight of their year was a • Leisure and Social outings Development, NZ). IDOP is a UN special observance Father’s Day in New recent shared visit to the Pop Up Globe Theatre to • Work and Educational commitments day that is marked across the world to celebrate Zealand is a special enjoy Shakespeare’s play “Much Ado About Nothing”. • Club/Resthome trips and tours ageing. In declaring IDOP in 1990, the UN General day to recognise and Approved for Total Mobility Cards Assembly recognized that older people are an celebrate the role fathers asset to society and contribute significantly to their play in our life. Whether communities. IDOP gives nations around the world it’s your Dad, step-Dad, a common frame of reference for the protection and foster Dad, Grandad promotion of the rights of older people. or just a special father figure who has helped you along the way, Father’s Age Concern IDOP Celebration Day NZ is your chance to say ‘Thank You’. Join Age Concern Auckland in celebrating IDOP with FREE music, entertainment and morning tea on 2017 General Election Don’t forget to vote on Saturday 23rd September 2017. Phone (09) 625 5599 E-mail: [email protected] Daylight Saving www.dial-a-ride-transport.co.nz Need some help? Clocks go forward by Pearl and her Age Concern visitor Margaret, enjoying 1 hour at 2am on 24 a Shakespearean play together. Dial A Ride (Transport) Auckland Inc, We provide friendly, September 2017. otherwise known as DART, was formed as an quality, professional Incorporated Society in 1982, and in 2008 became home healthcare Labour Day - 23rd registered as a charitable trust. It aims to promote support for people October 2017 greater mobility, at a reasonable cost, to people in Auckland whose disabilities prevent them from freely of all ages with Labour Day commemorates the eight-hour working day initiated by the labour union movement over accessing public transport systems. All its vehicles varying needs. a century ago. The ‘eight-hour day’ recognises are wheelchair accessible. Our services include that each day has eight hours for work, eight for personal care, home rest and eight for recreation. The origin of New Located since its inception in Royal Oak, Dial A help, respite care, private care, Zealand’s Labour Day goes back to 1840. A 50-year Ride mostly operates its fleet of 6 vans south of the individualised funding and carer support. commemoration of the eight-hour day was held in harbour bridge, however its 5 mini-buses operate all October 1890 in Wellington. over greater Auckland, serving resthomes and other GET THE HELP YOU NEED TODAY! groups. Freephone: 0800 222 040 The first official Labour Day holiday was in 1900 and Email: [email protected] was attributed to a Liberal government peacemaking As a private hire service, DART offers pre-booked www.homecare.org.nz effort as they had not yet fully implemented the transport at prices that are agreed to prior to travel. eight-hour day across all industries. Early Labour Day Journeys can be booked days, weeks, and even celebrations included displays of floats and banners months in advance. Call or email them to discuss paraded through towns and cities. your travel needs. Alternatively you can make an Pearl and Margaret admiring the beautiful cake given enquiry through their website at (Source: www.publicholidays.co.nz) to Pearl by Age Concern on the occasion of her 100th www.dial-a-ride-transport.co.nz birthday 12 AGE CONCERN | Serving the needs of older people SPRING 2017 13

Supa Savvies Programme® A welcome arrival with Are you 60+ years or over and living a special interest in the independently yet alone within the NOTICES challenges of retirement living community? CONSIDERING A Grant Haworth has returned to Real Estate in LIFESTYLE CHANGE Our Supa Savvies group provides seniors with the Justice of the Peace Auckland after several years working as a Sales opportunity to meet and connect with other like- Contact Citizens Advice Bureau 0800 367 222 to Consultant in Melbourne’s Retirement sector where BUT DON’T KNOW minded people in a mutually supportive environment find your local office. he developed the specialist skills and empathy which that is self-directing and self-sustaining. For those who don’t have transport, we have 3 led to him being acknowledged by the industry as an expert in this field. WHERE TO START OR volunteers at Age Concern who may be able to assist, Supa Savvies aims to help people begin their own phone (09) 820 2713 for further information: What Grant brings to the table is his expertise, WHO TO ASK? social circle that will continue when the formal group • Roger lives in Whenuapai and will travel to service knowledge and genuine passion on how to transition is over. areas through to Henderson. from your current home, the options that are available, Know your options • Sat - Paul lives in Hillsborough and will travel to and who to talk to. This step by step guidance allows Group sizes vary but are generally between 10 to 15 service areas near Mt Roskill and Blockhouse Bay. you to make your own fully informed decisions. Make informed decisions people. Groups meet for two hours fortnightly with • Heather Alford lives in Green Bay and will travel to He often encounters people making retirement living the group facilitator for 10 sessions. These meetings service areas near Avondale, New Lynn, Waterview decisions based on the perception of others which is When you speak to Grant Haworth are structured with topics that enable discussions, and Pt. Chevalier. not what making informed decisions is about. Grant you can be confident that he creativity, and fun all in a relaxed atmosphere. After Do you have trouble getting your animal to understands and appreciates the magnitude of these understands your situation. the initial facilitated 10 sessions the group continues decisions, and that early professional consultation vet appointments? to meet fortnightly for an additional 10 sessions. and guidance can enrich your quality of life. Volunteers available in Grey Lynn and New Lynn. He has several years’ specialised For further information please phone Sue on What colleagues say about Grant: First session 28 September 2017, 10.30am - (09) 820 2713. “Grant has a wonderful manner with clients and was experience and in-depth 12.30pm and fortnightly thereafter at a highly valued member of every village he worked in. knowledge from working within Te Atatu Peninsula Community Centre Avondale Ladies’ Probus Club Grant gives 100% all the time.” Tuturiwhata - Dotteral Room, The Club is looking for more members. They have the Retirement industry. Louisa Dalley, Regional Sales Manager, Stockland 595 Te Atatu Rd, Te Atatu Peninsula, Auckland interesting guest speakers and bus trips, meet the Retirement Living 4th Friday of each month from 10am till noon. A Real Estate Agent who knows If you would like to register or find out more, please For further information please phone the Secretary “Being a family owned business established in contact (09) 630 8961 - Ext 0 on 626 6923 for more information. 1923, Barfoot & Thompson have had the pleasure how these transitions work, Grant of helping generations of people and families move can guide you through every step home. Having Grant re- join our team with his unique of the way, and he is here to make skill set and an understanding of how to provide guidance to the maturing population is fantastic and sure you choose the best options something I am sure will be highly valued by many.” for you and your family, Pete Taylor, Branch Manager, Barfoot & Thompson Auckland wide. Birkenhead Staying at home in your later years is now an affordable and safe option thanks to Phone Grant Haworth today for a the care and support Care on Call provides. free and confidential consultation. From a couple of hours of help around the home per week to full time care Care Grant Haworth on Call has experienced, trained and thoroughly M: 021 194 4095 screened carers available to [email protected] cater to your unique needs. [email protected] E: [email protected] Please call us or visit our website 08000800 9999 0000 1111 Birkenhead for more information. www.careoncall.co.nz www.barfoot.co.nz 14 AGE CONCERN | Serving the needs of older people SPRING 2017 15

We have Tea Towels, Nostalgic Nosh Feeling the Cold How you can help Fundraising for Age Recipe Books and Magnetic Notepads We still have some brand new wool blankets donated It costs us around $700,000 each year to deliver Concern Auckland available for sale. Get in quick to secure by Kindercare. There is limited stock available for our services, and only a third of this is government A day at the races - Auckland Racing yours. Contact us today to purchase our members who hold a Community Services Card. funded. We therefore rely on the generosity of our Club Fundraiser - December 17th 2017 (09) 820 0184. If you are in community to help us raise around $500,000. Act The three Age Concerns in Auckland are joining Tea Towels - $10 each (incl p&p) need of an extra now! Donation and membership forms are available together for an Auckland Racing Club Fundraiser. Recipe Books - $10 each (incl p&p) warm blanket at the back of this newsletter, or give Karen a call on Collectively, the Age Concerns across Auckland Magnetic Notepads - $5.00 (incl p&p) please phone (09) 820 0184. Alternatively, you can donate on our collaborate closely together to support some our office on website: www.ageconcernauckland.org.nz of the most vulnerable older people within our (09) 820 0184. communities. With the support of our members, donors and We have decided to hold a fundraiser to help supporters, over the last 12 months, we have been generate some revenue to assist us in our work. able to identify areas for further service development The Raceday will be held; Sunday the 17th of and expansion. As a result we have been able to December 2017 at the Ellerslie Racecourse. We recruit more social workers to support the most have hospitality tickets for sale, which get you vulnerable older people in our communities. We have access into the races, a gourmet lunch and a 4 also launched an Asian Service that has enabled hour beverage package! For further information, us to support the older Chinese population in our or to purchase tickets, or donate prizes for communities. auction, please contact: (09) 820 0184 or email: [email protected]

RETIREMENT VILLAGE

Come in today for your Many hands make light work! FREE HEARING HEALTH CHECK If you have some spare time on a regular basis and Come in today for your would like to join Age Concern Auckland’s Volunteer SERVICED APARTMENTS Connections team, please make contact to volunteer & 7 DAY FREE TRIAL in one of the following capacities: Affordable one bedroom apartments with heat FREECome in today HEARING for your HEALTH CHECK • Transport for Elderly Clients pump, en-suite bathroom & kitchenette Visit www.bloomhearing.co.nz or call us on 0800 522 422 • Facilitating Workshops The service package covers the cost of power, • Data Entry water and rates and includes: & 7 DAY FREE TRIAL • daily check to bookFREE a free appointment.appointment. HEARING HEALTH CHECK • Accompanying Minibus Trips • weekly cleaning Visit www.bloomhearing.co.nz or call us on 0800 522 422 • Outdoor Maintenance • laundry of bed linen & towels • emergency call monitoring Remuerato& book 122 7 a DAYRemuera free appointment.appointment. FREE Road TRIAL • Office work • extensive activities programme • Volunteer Visitor – Weekly • optional daily meal MilfordRemueraVisit 125 www.bloomhearing.co.nz Kitchener 122 Remuera Road Road or call us on 0800 522 422 PHONE TODAY 23 Elm Street Please contact: Sue Campin, Volunteer Connections, Milford 125 Kitchener Road (09) 828 9844 Avondale Hendersonto book 1A aMontel free appointment.appointment. Avenue Age Concern Auckland (09) 820 2713 or 021 337 835 Email: [email protected] Henderson 1A Montel Avenue [email protected] www.bloomhearing.co.nz BMNZ17A_RMH_08/17 BMNZ17A_RMH_08/17 BMNZ17A_RMH_08/17 www.bloomhearing.Remuera 122 Remueraco.nz Road BMNZ17A_RMH_08/17 www.rosehill.co.nz Milford 125 Kitchener Road Henderson 1A Montel Avenue

www.bloomhearing.co.nz BMNZ17A_RMH_08/17 Just Funerals Logo 2016.pdf 1 10/12/15 1:59 pm

SPRING 2017 17

Just Funerals I am a Seenager Just Funerals: an affordable, personal (Senior teenager) choice when we are I have everything that I wanted as a teenager, only 60 faced with the death of years later. a loved one, our thinking processes are in turmoil. I don’t have to go to school or work. Yet many decisions, C I get an allowance every month. particularly concerning I have my own pad. M funeral arrangements I don’t have a curfew. Y CREMATION SERVICES: have to be made quickly, I have a driving licence and my own car. CM and very often the MY Simple Cremation $1745 cost seems like a giant The people I hang around with are not scared of CY obstacle. getting pregnant, they aren’t scared of anything, they CMY Family Funeral Service with Cremation $3300 If only someone could have been blessed to live this long, why be scared K Chapel Service with Cremation $4450 lighten the load. And I don’t have acne. Life is Good! Vicky and Steven Davey established Just Funerals Also, you will feel much more intelligent after reading BURIAL SERVICES: four years ago partly because they felt they could this, if you are a Seenager. offer more affordable funeral options for people Family Funeral $3100 + Burial Plot struggling to cope with difficult times. Brains of older people are slow because they know Chapel Service with Burial $3950 + Burial Plot They have formulated a pricing structure designed so much. People do not decline mentally with age, it to keep costs down without compromising any of the just takes them longer to recall facts because they ways you honour and remember your loved ones. The have more information in their brains, scientists $200 discount for all Super Gold Card Holders costs structure is totally transparent, and can often believe this also makes you hard of hearing as it puts All prices include GST, Crematorium charges, Casket and Care of the Deceased. halve the cost of funeral expenses - be it a simple pressure on your inner ear. cremation, private or chapel service. Much like a computer struggles as the hard drive How can funerals be more affordable? Steven says gets full, so too, do humans take longer to access Personal Choices Are Affordable they have been able to rationalise each component information when their brains are full. cost, for example, at out Penrose Funeral Home Call to arrange an appointment we have a small chapel to seat 25 people. For Researchers say this slowing down process is not the larger services or services in you area we can use same as cognitive decline. The human brain works Council Chapels, Churches, Community Facilities - or slower in old age, said Dr. Michael Ramscar, but only 0800 804 663 anywhere that is suitable for a Funeral Service. because we have stored more information over time. Our new address: 14 Bassant Ave, Penrose The brains of older people do not get weak. On the Options and costs are spelt out plainly in Just contrary, they simply know more. Funeral’s brochures and website. Included in www.justfunerals.co.nz their options is an MDF casket which is both Also, older people often go to another room to get environmentally considerate and affordable. something and when they get there, they stand there wondering what they came for. It is NOT a memory Steven holds the National Diploma in Funeral problem, it is nature’s way of making older people do Directing, and their son Oliver is part of a caring more exercise. family team. They are available 24/7 - you will not be answered by a message service. SO THERE!!

For more information phone 0800 80 4663 or email: [email protected] or visit there website www.justfunerals.co.nz 18 AGE CONCERN | Serving the needs of older people SPRING 2017 19

crawled (and yes, I mean on hands and knees) to up in a ward and getting lovely attention from Ageism is alive and well in bed, thinking that all will be okay in the morning. the staff, but each time assumptions were made the health system! Well of course it wasn’t - it was a Weber B fracture about her age and how she should be reacting and for those that might know what that means. She behaving. This is not innuendo, second hand gossip, or finally decides at 7.45am that it’s an okay time to HEARING AIDS assumptions that ageism is fully functioning. ring me, but I was already at work, so off I go, to find If they told us once, they told us numerous times, her with an obvious break. I called an ambulance, that she will have to be discharged into a rest home Let me tell you about my amazing mother. 91 years which arrived in good time considering it was not for rehabilitation care for the 6-8 week period of non- old. Fully independent, no homecare, no medications, life threatening and was rush hour traffic. It was weight bearing on her ankle. This posed a problem SATISFACTION GUARANTEED still cooking and baking, tending her garden daily, fabulous service from the ambulance officers, who for her, being fiercely independent and disliking the OR YOUR MONEY BACK. walks every day to the local shops and when it’s took her to hospital. This is where things went a tad thought of going to a rest home. This option was raining uses her stairs for exercise, trotting up and awry. Assumptions upon assumptions about her age, definitely going to mess with her head. Our point of difference is NZAS qualified down them 20 times. Full mental capacity! She is a trying to insinuate that she might have had a fall clinicians who don’t have sales targets to true inspiration to everyone that meets her. Maybe due to any number of reasons, that she has to be It highlighted to my sister and I, that if an older reach. her only downfall is that she is fairly hard of hearing, on medications due to being 91 years old etc. The person doesn’t have someone to advocate on their but does okay with her hearing aids. care was excellent, don’t get me wrong. A tad drawn behalf when faced with life changing situations, clinicians are free to give honest, out - having arrived at 9am and still being in ED at especially within the health sector, it is a huge unbiased advice and take time to acheive One evening after falling asleep in front of the TV, disadvantage to them. Also, to interpret for them 10.30pm. the best possible results. she woke to find that time had escaped her, and it the conversations which occur all too hurriedly was 11.15pm. She jumped up off the couch, not at the bedside, by staff, doctors and other health Having been told that she would be admitted (much Quality care includes giving her body time to wake up, and her ankle to her distaste), I left a bewildered and anxious Mum professionals. Much of the conversations would have gave way. She managed to change into her PJs, to their care. The next morning I found her propped been lost, had we not been spending most of the 5 year warranty days and evenings bedside with her. WITH NEW HEARING AIDS For details please enquire. (09) 522 8226 Sad to say she did spend a week in the hospital (all www.hearme.co.nz for a broken ankle, with staff thinking they would Remuera, Westgate, Avondale, Onehunga, Pakuranga & wear her down to accept the rest home, and us bossy daughters saying no!). Our mission is to help people hear better, with quality Home we go, to a flurry of assessors wanting to hearing aids and knowledgeable care in the fitting. organise homecare and equipment. We certainly Hearme was founded, and still supported, by an can’t fault the system, it works well, and whilst she Ear, Nose and Throat Specialist with over 40 years was extremely anxious about having strangers in her experience in New Zealand. home, managed to accept the cares provided with grace. It’s not nice having to get a stranger to toilet Qualified clinicians can also advise and help with you on a commode, or help you top and tail wash existing hearing aids purchased elsewhere in New when so used to being independent. Zealand. Correct fitting of hearing aids is absolutely vital for the best results. 3 weeks on from the injury and a hospital • Hearme is INDEPENDENTLY (NZ) owned. appointment arrives to check the break and replace • Transparent and trustworthy in business and the cast, which we had been told would be lighter, but clinical procedures. still non weight bearing. The outpatient department • We are not limited to any particular brand of were amazing - ran like clockwork, with no more hearing aid. than a few minutes wait at each point. X-ray taken, bone doctor checked it over and made a decision When comparing prices of hearing aids, it is to replace the heavy plaster cast with a moon boot. important that you Hmmm, not sure how that will work as it’s only been compare similar 3 weeks since the break and after being told 6-8 technology; we will help weeks non-weight bearing, all of a sudden she was you understand this. thrown into anxiety. Dr told her to stand - he had to No obligation quotes. 20 AGE CONCERN | Serving the needs of older people

catch her, as of course, she hadn’t used her legs at all for 3 weeks, and nearly fell again. So he got crutches for her. WHAT! Crutches for a 91 year old. Well of course that didn’t go well. Really, who other than a fit, young, healthy person can use crutches? She was placed back into the wheelchair, told, “see how you go with the moonboot” and “make another appointment in 3 weeks”. No instructions, no physio organised, no exercises. Really!

The contrariness of our experience (being the only one we have had with Mum, in the hospital system) was a roller coaster ride of, great, good, bad and disappointing.

ACC have been amazing. Homecare, equipment and a transparent agenda.

Now, 7 weeks since the break, we have had the follow up appointment with the bone doctor. More x-rays were taken, which show the break has healed well, in spite of it still looking bulgy and deformed and hot to touch. She was given the ‘all clear’ and signed off. FULL ROAST MEALS ONLY She still has physio coming for a few weeks and $7.95 Wharerangi Village works relentlessly on the exercises given to her, so that she can regain her previous activities. Not sure 21 Kaimanawa Street, Taupo that it will be 100% but she will give it a really good try. Affordable, Friendly Retirement Living

She is back to wearing shoes and walks unaided Modern, friendly and close to all the The location was another big drawcard for around the house. Banned from using the stairs for amenities, Taupo’s Wharerangi Village is resident Jim Shaw who still drives but prefers now! I’m still trying to convince her to use a walker attracting the attention of Aucklanders to walk to keep himself active and fit. “My seeking affordable retirement living with villa friends say isn’t it fantastic that I’m so close when she gets back to walking to the shops, but this prices starting at $189,000. to town. The RSA, my doctor, the shops – is proving a battle. It is wonderful having a mother Wharerangi Village recently underwent a they’re all within walking distance, and there’s with such determination and independence! A true a big park at the lake end of the street. I felt inspiration and I love her to bits. major redevelopment which saw its one bedroom villas fully modernised and the comfortable here right from the start.” I hope you have enjoyed reading this little experience spacious new Community Centre has Don’t miss out on one of the few remaining become a hub for village get-togethers. one bedroom villas in this affordable, of ours, and if you take nothing from it, other than its centrally located Taupo retirement village. entertainment, that’s great. However, I urge all older Smaller than most retirement villages, people to not accept ageism in the health sector, neighbours soon become friends in this close knit community. and if at all possible to have someone by your side to advocate the system with you. It can be daunting, Minimum age of entry for residents is 70 years.

especially if you are not a frequent user of our fine OCEAN0521_7_C health system. Sue Campin Don’t miss out, call 0800 333 688 Accredited Visiting Service Coordinator

OCEAN0521 Wharerangi Age Concern Press_ AUCKLAND vf.indd 1 23/08/17 3:28 PM 22 AGE CONCERN | Serving the needs of older people SPRING 2017 23

Could you get a better deal Simply to watch our Become a member Age Concern depends on Membership from your power company? dreams, is to enrich our Subscriptions as part of its funding base. There are more electricity retailers offering more lives The subscription is $20 per year, which is for a deals than ever - but that can make things confusing. 12-month period. My name is Margaret Thorne, I’m a counsellor and Fortunately there’s one easy, two-minute check you also have an Applied Certificate in Dream Work. As a member, you will receive: can do to see if there might be a better deal out My interest in dreams began during my counselling • A copy of the quarterly issue of Age Concern there. training, when I had a number of fascinating dreams Auckland’s newsletter that I felt supported my process, I believed that they • Invitations to gatherings, seminars, fun days A quick visit to www.whatsmynumber.org.nz will often served to give me courage and reassurance. and festivals tell you if there’s savings to be had. They can be like a guide within, which can give us • Access to information and resources available meaning and direction in our lives. at Age Concern Auckland It’s a free, independent website that compares the • An opportunity to be part of an organisation electricity prices available in your area and lets you know what your potential savings are. I am in my sixties and am doing research with working together to promote the wellbeing dreams of people as they age, this is personal and and quality of life of older people If you don’t have access to the internet Citizens any research material gathered and shared in my Please note that if you are a Total Mobility Advice can help you run the check, or you could do it dream group would be done so with permission prior Card holder, you are already a member. with your family - and get them to check too. to. If you would like to become a member, please Even if you’re happy with your current company you I belong to The Dream Network Aotearoa - New complete the following and return to us at: might learn something to help you have a chat with Zealand, we run open meetings and mini conferences PO Box 19542, Avondale, Auckland 1746 them about improving their deal. throughout the year. Every two years there is a larger o Sign me up to become a member of Age You could also ask them about different plans and conference run over several days. Concern! Please find enclosed by cheque payment options they offer. Please contact me to express your interest. for $20 made out to Age Concern Auckland Margaret Thorne Name:______Well-installed insulation is always the top priority for a CARE AT HOME A PREFERRED CHOICE Email: [email protected] Address:______warmer, healthier home. Get your insulation checked to Sometimes we need a little more support than make sure it is up to scratch – free phone ENERGYWISE Mobile: 027 4046401 ______family or friends can offer. Whether it’s post-operative on 0800 749 782 or visit www.energywise.govt.nz for Home: (09) 828 4068 convalescence, palliative or general care at home, information about subsidies and funding options. ______deciding what support is needed and where to find it Postcode:______can be challenging. The staff at New Zealand’s longest running private homecare provider, Miranda Smith Phone:______Homecare, know how difficult these decisions can be.

Email:______Owner, Miranda Smith says: “People may be in crisis We will send a Welcome Pack and a receipt when they contact us, or they may require our services IN THE TIME IT TAKES of your payment once we have processed your to assist with and plan their recovery from illness or membership application form. injury. Whatever the reason, we believe choosing the right FOR THE KETTLE TO BOIL, Thank you for joining us. support is critical. Peace of mind comes with knowing the correct care is in place, in the familiar surroundings of home with family and friends nearby. This dramatically YOU COULD FIND YEARLY impacts recovery and helps to maintain independence”. Miranda Smith Homecare offers a highly professional, POWER SAVINGS OF $164 caring and above all else, trustworthy service. Staff have the experience to ensure the stress of requiring in-home Follow us on facebook assistance doesn’t become a burden for those needing such support. When at-home care is your preferred www.facebook.com/ageconcernauck choice, contact Miranda Smith Homecare, New Zealand’s Free & Independent most experienced private homecare provider. 24 AGE CONCERN | Serving the needs of older people

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