SPRING 2017 QUARTERLY NEWSLETTER www.ageconcernauckland.org.nz Auckland He Manaakitanga Kaumātua o Tāmaki Makaurau Age Concern Auckland Serving the needs of older people For advertising phone Monique (07) 577 9092 or email [email protected] A Pukeko Print & Design Ltd publication | www.pukekoprint.co.nz | Please refer to website for disclaimer 2 AGE CONCERN | Serving the needs of older people SPRING 2017 3 Driving Miss Daisy Our Services Driving Miss Daisy – – we’ve got Auckland Contact Information Accredited Visiting Service (AVS) – provides covered! companionship and support for older people living We are not just for seniors! Phone: (09) 820 0184 Fax: (09) 820 1660 independently in the community by matching them Email: [email protected] Over the years Driving Miss Daisy has built up a reputation with a regular, volunteer visitor. for providing a high quality service to senior citizens who no Address: 57 Rosebank Road, Avondale, Elder Abuse and Neglect Prevention (EANP) Service longer drive. They are a regular at retirement villages and rest Auckland 1026 homes across the country and senior citizen clients form the Postal Address: PO Box 19542, – aims to improve the quality of life of older people in abusive situations and to prevent abuse by providing largest proportion of their client base. But did you know that Avondale, Auckland 1746 they also provide our services to younger people who don’t information, education programmes, advocacy and drive? support. OFFICE HOURS Some clients have a disability or medical condition which 9.00am - 4.00pm Monday to Friday Field Social Worker – social workers are available to means they can’t drive, however this doesn’t stop them from support and assist people aged 65+ with any social being very active in other areas of their life; they work in a needs and health or wellbeing issues. professional capacity, run businesses, attend school or tertiary Council Members Ageing Well – delivers a range of programmes and education and enjoy socialising with friends. Driving Miss Anuradha Abhyankar (Chairperson), Sudhanshu activities that are fun and social. Workshops provide Daisy drives these clients to their place of work or business Dandekar, Marie Hull-Brown, Joan Lardner-Rivlin, practical knowledge on topics such as health and meetings, assists them to their lectures and social occasions, ensuring they are where they need to be in plenty of time. Heather Alford, Mike Cohen, Billie Jordan wellbeing, legal matters, modern technology and safe driving. They treat every client as an individual, no matter what their Driving Miss Daisy is NZ's number 1 personal circumstance. Every client has different needs, and friendly and reliable companion service. Staff Minibus Service – takes people living in residential they make sure they discuss this with their clients so that they We can drive and accompany you to: Chief Executive Officer care for outings out in the community. fully understand them and provide them with the absolute • Medical and other appointments Kevin Lamb 820 2718 Total Mobility Scheme best support and service. – assesses and provides • Family/social occasions Receptionist For Driving Miss Daisy, it’s imperative that all their clients Total Mobility Cards to eligible people. • Companionship outings Karen Hodgson 820 0184 are treated with dignity and respect. They are committed to Financial Management Service – manages the • Take your pets to the vet helping their clients get out and about, so they can live life to Fundraising and Communications Manager financial resources of an older person when they are the full and enjoy every moment. • Grocery or other shopping trips Vani Bury 820 2719 no longer able to do so, themselves. • Scenic drives If you have an activity you would like them to help with please Accredited Visiting Service (Central) • Airport departures and pick ups Asian (Chinese) Service – support and assist the call them today to discuss – they look forward to seeing you Jenny Barker 820 2714 Asian community. We give talks to Chinese groups to soon! ACC approved provider Accredited Visiting Service (West) promote positive aging, help clients when accessing Auckland Central Suburbs - Jana Seymour Total Mobility cards accepted Sue Campin 820 2713 social services and provide language support and (09) 360 0425 021 503 169 Bookings are essential – call today and make Vulnerability to Resilience - Team Leader cultural advice. Remuera - Donna Cheyne your next outing a pleasure Auckland C004185 AC Kai Quan 820 2716 (09) 520 3405 021 503 405 Auckland Central Ph: (09) 360 0425 Elder Abuse & Neglect Prevention (Central) Ellerslie - Sharon Greenwood Ning Ding 281 2379 Power Chair? (09) 533 3278 021 503 604 Remuera Ph: (09) 520 3405 Ellerslie Ph: (09) 533 3278 Elder Abuse & Neglect Prevention (West) OR Epsom - Bhagat Khurana Epsom Ph: (09) 626 0018 Joseph Jang 820 2717 (09) 626 0018 021 503 213 Mobility Scooter? One Tree Hill - Clive Fernandes One Tree Hill Ph: (09) 629 5999 Field Social Worker Eastern Bays Ph: (09) 528 2044 Chris Frew 820 2715 (09) 629 5999 021 237 5016 It can be BOTH Eastern Bays - Sarah Moffat-Wood Blockhouse Bay Ph: (09) 627 0481 Financial Management Service & Total Mobility (09) 528 2044 021 135 6341 Henderson Ph: (09) 836 5713 Assessor INDOORS & OUTDOORS or Fold it to TRAVEL Titirangi Ph: (09) 813 2495 Anne Carroll 820 2710 Blockhouse Bay - Susie Davis “Freedom Chair” (09) 627 0481 021 503 481 Hobsonville Ph: (09) 412 5332 Ageing Well Coordinator A life changing Experience Henderson - Denise Dowling Maureen Craven 820 2712 (09) 836 5713 021 503 644 Asian (Chinese) Coordinator Call Paul on: 0800 466 626 Titirangi - Dianne Bloemendal Ray Law 820 0271 Email: [email protected] (09) 813 2495 021 503 626 Minibus Driver Web: www.freedom-chair.nz Hobsonville - Paul Sanson www.drivingmissdaisy.co.nz Michael Hall 820 0184 (09) 412 5332 021 166 1175 4 AGE CONCERN | Serving the needs of older people A word from our Manager’s Musings Chairperson I have just read through the words of our Chair and realised Hello to our readers, that she has said many of the We are entering into my favourite things that I was going to say season, Spring. The Spring and while acknowledging her season really puts a ‘spring’ thanks, I’d like to add my own. in my step. It is the season of new beginnings, one My role is made so much easier which brings hope, warmth and longer sunshine by the simple fact that we have hours. a great team here at Age Concern Auckland. I’d like I would like to take this opportunity to thank and to thank each and every one of them, from those acknowledge the great efforts and commitment of who have been in roles for several years and yet all our staff at Age Concern Auckland. They put in the maintain an unparalleled level of professionalism and hard yards to focus on delivering our objectives and commitment, through to those who have joined us drive the results. I sincerely acknowledge the work of over the past year and have already added so much. our experienced staff members who have developed It is not just the paid staff that I thank but all of our 7 Friendly Villages in their roles and now help train and guide our new amazing volunteers, without whom we would simply staff. I have noticed a close bonding being developed not be able to do all the things that we need to. at the office. This reflects very positively on the image It is not just that Spring is in the air and the season All of Ryman’s friendly villages include stunning independent living, beautiful of Age Concern Auckland. of rebirth and regrowth is upon us that makes us serviced apartments and the very best of resthome and hospital care. Many of I would like to thank our CEO Kevin Lamb and his reflect on how we have fared over the past year. Our our villages also provide dementia care - often there is no need to move dedicated staff in securing a great performance financial year ends at the end of July which means from the village if extra care is required. this year. We have been successful in significantly I spend much of July and August reviewing how increasing our revenue this year. This financial things are progressing. Now, there is no other way of And, we offer you fixed weekly fees for life – guaranteed! support is crucial for accomplishing the work we do. saying this - and as much as I loathe blowing our own More importantly, we have more staff out in the field, trumpet - we have done really well. we are being heard and seen more, our staff are Over the past two years we have seen our income interacting with many more stakeholders and most increase by almost 100% and, importantly, have seen importantly of all we are reaching out to more older our income base become far broader so that we are people. Our aim is to reach out to all who really need now far less reliant on any one income stream. This our support. all very good news in regards to ensuring we remain Howick • 09 535 0225 Birkenhead • 09 483 2226 Orewa • 09 421 1815 A big thank you also to our volunteers who help in able to provide as broad an array of support to as the various roles they play at Age Concern Auckland. many people as possible and, that furthermore, we I appreciate the work of our visitors who delight our protect the long-term sustainability of our services. customers every week with their visits. Moreover it is just as well. We have seen the number of people contacting us about help and support at I look forward to the future, with the talent, higher levels than ever before.