SAP Annual Report 2008 Innovation Starts with an Idea

Total Page:16

File Type:pdf, Size:1020Kb

SAP Annual Report 2008 Innovation Starts with an Idea 006 SAP ANNU SAP A 056 L RE L P O R T 2008 2008 T INNOVAT Group Headquarters SAP AG 064 Dietmar-Hopp-Allee 16 50092667 I 69190 Walldorf W ON STARTS Germany www.sap.com I TH AN IDEA. 132 SAP ANNUAL REPORT 2008 236 FINANCIAL SUMMARY FINANCIAL CALENDAR FACTS AND FIGURES 2009 April 29 Preliminary results for the first quarter of 2009 SAP Share in Comparison with the DAX 30®, the Dow Jones EURO STOXX 50® and the S&P North Software-Software Index Total Revenue Software and Software-Related Service Revenue January 1, 2008 to February 28, 2009 | percent € millions | change since previous year € millions | change since previous year May 19 Annual General Meeting of Shareholders, SAP Share (Xetra®) 7,514 8,509 9,402 10,256 11,575 5,184 5,955 6,605 7,441 8,466 Mannheim, Germany 120 DAX 30 Performance Index (Xetra) +7% +13% +10% +9% +13% +10% +15% +11% +13% +14% Dow Jones EURO STOXX 50® – Price Index May 20 S&P North Software-Software Index – Price Index 12,000 9,000 Dividend payment 110 9,000 6,750 6,000 4,500 July 29 3,000 2,250 Preliminary results for the second quarter of 2009 100 0 0 2004 2005 2006 2007 2008 2004 2005 2006 2007 2008 October 28 90 U.S. GAAP data / IFRS data U.S. GAAP data / IFRS data Preliminary results for the third quarter of 2009 80 2010 Operating Profit Operating Margin € millions | change since previous year Percent | change since previous year in percentage points (pp) January 28 70 Preliminary results for fiscal year 2009 2,018 2,337 2,503 2,698 2,701 26.9 27.5 26.6 26.3 23.3 Press and analyst conference and teleconference 60 +17% +16% +7% +8% + 0% +2.4 pp +0.6 pp - 0.9 pp - 0.3 pp - 3.0 pp June 8 2,800 24 Annual General Meeting of Shareholders, 50 2,100 18 Mannheim, Germany 1,400 12 700 6 June 9 40 0 0 Dividend payment 2004 2005 2006 2007 2008 2004 2005 2006 2007 2008 01 02 03 04 05 06 07 08 09 10 11 12 01 02 U.S. GAAP data / IFRS data U.S. GAAP data / IFRS data Core Enterprise Applications Vendor Share 1) Revenue Breakdown by Type of Activity (IFRS) Revenue Breakdown by Sales Destination (IFRS) Profit After Income Taxes (IFRS) / Net Income (U.S. GAAP) Percent | change since previousFarbabstufung year in percentage noch points (pp) € millions | percent | changeFarbabstufung since previous year noch | currency effect € millions | percent | changeFarbabstufung since previous year noch € millions | change since previous year nicht verbindlich! nicht verbindlich! nicht verbindlich! Rest of market 46.2 % SAP 32.8 % Training 434 Software 3,606 USA 2,890 Germany 2,193 1,311 1,496 1,836 1,908 1,848 - 5.7 pp + 4.4 pp 4% | + 6% | - 4% 31% | + 6% | - 4% 25% | + 6% 19% | + 9% – 81% + 14% + 23% + 4% – 3% Consulting 2,498 22% | + 12% | - 4% 2,000 1,500 Other service 107 Subscription Rest of Americas 990 and other software 1,000 Oracle 17.5 % 1% | - 5% | - 3% 9% | + 14% Rest of EMEA 4,013 related service 258 500 + 1.0 pp Other 70 35% | + 18% 2% | + 42% | - 1% 0 1% | - 1% | - 3% Rest of APJ 974 Microsoft 3.5 % Japan 515 2004 2005 2006 2007 2008 Support 4,602 8% | +18% + 0.2 pp 4% | + 15% U.S. GAAP-data / IFRS data 40% | + 19% | - 4% 1) Based on worldwide software and software-related services revenues on a rolling four-quarter basis, for Microsoft and Oracle business solutions only SAP Annual Report 2008 Financial Summary Financial Calendar 251 FINANCIAL SUMMARY FINANCIAL CALENDAR FACTS AND FIGURES 2009 April 29 Preliminary results for the first quarter of 2009 SAP Share in Comparison with the DAX 30®, the Dow Jones EURO STOXX 50® and the S&P North Software-Software Index Total Revenue Software and Software-Related Service Revenue January 1, 2008 to February 28, 2009 | percent € millions | change since previous year € millions | change since previous year May 19 Annual General Meeting of Shareholders, SAP Share (Xetra®) 7,514 8,509 9,402 10,256 11,575 5,184 5,955 6,605 7,441 8,466 Mannheim, Germany 120 DAX 30 Performance Index (Xetra) +7% +13% +10% +9% +13% +10% +15% +11% +13% +14% Dow Jones EURO STOXX 50® – Price Index May 20 S&P North Software-Software Index – Price Index 12,000 9,000 Dividend payment 110 9,000 6,750 6,000 4,500 July 29 3,000 2,250 Preliminary results for the second quarter of 2009 100 0 0 2004 2005 2006 2007 2008 2004 2005 2006 2007 2008 October 28 90 U.S. GAAP data / IFRS data U.S. GAAP data / IFRS data Preliminary results for the third quarter of 2009 80 2010 Operating Profit Operating Margin € millions | change since previous year Percent | change since previous year in percentage points (pp) January 28 70 Preliminary results for fiscal year 2009 2,018 2,337 2,503 2,698 2,701 26.9 27.5 26.6 26.3 23.3 Press and analyst conference and teleconference 60 +17% +16% +7% +8% + 0% +2.4 pp +0.6 pp - 0.9 pp - 0.3 pp - 3.0 pp June 8 2,800 24 Annual General Meeting of Shareholders, 50 2,100 18 Mannheim, Germany 1,400 12 700 6 June 9 40 0 0 Dividend payment 2004 2005 2006 2007 2008 2004 2005 2006 2007 2008 01 02 03 04 05 06 07 08 09 10 11 12 01 02 U.S. GAAP data / IFRS data U.S. GAAP data / IFRS data Core Enterprise Applications Vendor Share 1) Revenue Breakdown by Type of Activity (IFRS) Revenue Breakdown by Sales Destination (IFRS) Profit After Income Taxes (IFRS) / Net Income (U.S. GAAP) Percent | change since previousFarbabstufung year in percentage noch points (pp) € millions | percent | changeFarbabstufung since previous year noch | currency effect € millions | percent | changeFarbabstufung since previous year noch € millions | change since previous year nicht verbindlich! nicht verbindlich! nicht verbindlich! Rest of market 46.2 % SAP 32.8 % Training 434 Software 3,606 USA 2,890 Germany 2,193 1,311 1,496 1,836 1,908 1,848 - 5.7 pp + 4.4 pp 4% | + 6% | - 4% 31% | + 6% | - 4% 25% | + 6% 19% | + 9% – 81% + 14% + 23% + 4% – 3% Consulting 2,498 22% | + 12% | - 4% 2,000 1,500 Other service 107 Subscription Rest of Americas 990 and other software 1,000 Oracle 17.5 % 1% | - 5% | - 3% 9% | + 14% Rest of EMEA 4,013 related service 258 500 + 1.0 pp Other 70 35% | + 18% 2% | + 42% | - 1% 0 1% | - 1% | - 3% Rest of APJ 974 Microsoft 3.5 % Japan 515 2004 2005 2006 2007 2008 Support 4,602 8% | +18% + 0.2 pp 4% | + 15% U.S. GAAP-data / IFRS data 40% | + 19% | - 4% 1) Based on worldwide software and software-related services revenues on a rolling four-quarter basis, for Microsoft and Oracle business solutions only SAP Annual Report 2008 Financial Summary Financial Calendar 251 006 SAP ANNU SAP A 056 L RE L P O R T 2008 2008 T INNOVAT Group Headquarters SAP AG 064 Dietmar-Hopp-Allee 16 50092667 I 69190 Walldorf W ON STARTS Germany www.sap.com I TH AN IDEA. 132 SAP ANNUAL REPORT 2008 236 PUBLICATION DETAILS CONTENTS Publisher To our Shareholders SAP AG Letter to the Shareholders 002 Global Communications Executive Board 004 Design and Production Kuhn, Kammann & Kuhn AG, Cologne, Germany Transparency and Integrity Investor Relations 010 Photography Sustainability 015 Wolfram Scheible, Stuttgart, Germany Corporate Social Responsibility 018 Michael Wiegmann, Cologne, Germany Corporate Governance Report 021 Report of the Supervisory Board 029 Photography Reference Customers Compensation Report 040 Channel 4 Evergreen Solar Svendsen Antriebstechnik Declaration of the Executive Board 062 The Coca-Cola Company Wumart Independent Auditor’s Report 063 Printing ColorDruck GmbH, Leimen, Germany Review of Operations The SAP Group of Companies 069 Copyright Financial Measures Cited in this Review 077 ©2009 SAP AG Economic Conditions 085 Dietmar-Hopp-Allee 16 Business at SAP 087 69190 Walldorf Income 094 Germany Finances 100 Assets 102 Trademarks End-of-Year Situation 103 SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, Employees 104 SAP Business ByDesign, and other SAP products and Research and Development 107 services mentioned herein as well as their respective logos Corporate Governance 113 are trademarks or registered trademarks of SAP AG in Information Concerning Takeovers 114 Germany and other countries. Risk Factors and Risk Management 114 Business in the New Year: Early News 127 Business Objects and the Business Objects logo, Outlook 127 Business Objects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as Financial Statements their respective logos are trademarks or registered trade- Consolidated Financial Statements IFRS 137 marks of Business Objects S.A. in the United States and Consolidated Financial Statements U.S. GAAP – Short Version 231 in other countries. Business Objects is an SAP company. Financial Statement of SAP AG (HGB) – Short Version 234 All other product and service names mentioned are the trademarks of their respective company Additional Information Five-Year Summary 240 Glossary 242 Addresses 249 Publications for Shareholders 249 www.natureOffice.com / DE-134-376285 Publication Details 250 Financial Calendar 251 250 SAP Annual Report 2008 001 LETTER TO THE SHAREHOLDERS ADDRESSES innovation Starts WITH AN IDEA Group Headquarters For More Information About the Matters Discussed in This Annual Report, Please Contact: SAP AG Dietmar-Hopp-Allee 16 Investor Relations 69190 Walldorf Europe and Asia: Germany Tel.
Recommended publications
  • A Framework for Intelligent Voice-Enabled E-Education Systems
    A FRAMEWORK FOR INTELLIGENT VOICE-ENABLED E-EDUCATION SYSTEMS BY AZETA, Agbon Ambrose (CUGP050134) A THESIS SUBMITTED TO THE DEPARTMENT OF COMPUTER AND INFORMATION SCIENCES, SCHOOL OF NATURAL AND APPLIED SCIENCES, COLLEGE OF SCIENCE AND TECHNOLOGY, COVENANT UNIVERSITY, OTA, OGUN STATE NIGERIA, IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF DOCTOR OF PHILOSOPHY IN COMPUTER SCIENCE MARCH, 2012 CERTIFICATION This is to certify that this thesis is an original research work undertaken by Ambrose Agbon Azeta with matriculation number CUGP050134 under our supervision and approved by: Professor Charles Korede Ayo --------------------------- Supervisor Signature and Date Dr. Aderemi Aaron Anthony Atayero --------------------------- Co- Supervisor Signature and Date Professor Charles Korede Ayo --------------------------- Head of Department Signature and Date --------------------------- External Examiner Signature and Date ii DECLARATION It is hereby declared that this research was undertaken by Ambrose Agbon Azeta. The thesis is based on his original study in the department of Computer and Information Sciences, College of Science and Technology, Covenant University, Ota, under the supervision of Prof. C. K. Ayo and Dr. A. A. Atayero. Ideas and views of this research work are products of the original research undertaken by Ambrose Agbon Azeta and the views of other researchers have been duly expressed and acknowledged. Professor Charles Korede Ayo --------------------------- Supervisor Signature and Date Dr. Aderemi Aaron Anthony Atayero --------------------------- Co- Supervisor Signature and Date iii ACKNOWLEDGMENTS I wish to express my thanks to God almighty, the author of life and provider of wisdom, understanding and knowledge for seeing me through my Doctoral research program. My high appreciation goes to the Chancellor, Dr. David Oyedepo and members of the Board of Regent of Covenant University for catching the vision and mission of Covenant University.
    [Show full text]
  • Contributions by Employer
    2/4/2019 CONTRIBUTIONS FOR HILLARY CLINTON FOR PRESIDENT HOME / CAMPAIGN FINANCE REPORTS AND DATA / PRESIDENTIAL REPORTS / 2008 APRIL MONTHLY / REPORT FOR C00431569 / CONTRIBUTIONS BY EMPLOYER CONTRIBUTIONS BY EMPLOYER HILLARY CLINTON FOR PRESIDENT PO Box 101436 Arlington, Virginia 22210 FEC Committee ID #: C00431569 This report contains activity for a Primary Election Report type: April Monthly This Report is an Amendment Filed 05/22/2008 EMPLOYER SUM NO EMPLOYER WAS SUPPLIED 6,724,037.59 (N,P) ENERGY, INC. 800.00 (SELF) 500.00 (SELF) DOUGLASS & ASSOCI 200.00 - 175.00 1)SAN FRANCISCO PARATRAN 10.50 1-800-FLOWERS.COM 10.00 101 CASINO 187.65 115 R&P BEER 50.00 1199 NATIONAL BENEFIT FU 120.00 1199 SEIU 210.00 1199SEIU BENEFIT FUNDS 45.00 11I NETWORKS INC 500.00 11TH HOUR PRODUCTIONS, L 250.00 1291/2 JAZZ GRILLE 400.00 15 WEST REALTY ASSOCIATES 250.00 1730 CORP. 140.00 1800FLOWERS.COM 100.00 1ST FRANKLIN FINANCIAL 210.00 20 CENTURY FOX TELEVISIO 150.00 20TH CENTURY FOX 250.00 20TH CENTURY FOX FILM CO 50.00 20TH TELEVISION (FOX) 349.15 21ST CENTURY 100.00 24 SEVEN INC 500.00 24SEVEN INC 100.00 3 KIDS TICKETS INC 121.00 3 VILLAGE CENTRAL SCHOOL 250.00 3000BC 205.00 312 WEST 58TH CORP 2,000.00 321 MANAGEMENT 150.00 321 THEATRICAL MGT 100.00 http://docquery.fec.gov/pres/2008/M4/C00431569/A_EMPLOYER_C00431569.html 1/336 2/4/2019 CONTRIBUTIONS FOR HILLARY CLINTON FOR PRESIDENT 333 WEST END TENANTS COR 100.00 360 PICTURES 150.00 3B MANUFACTURING 70.00 3D INVESTMENTS 50.00 3D LEADERSHIP, LLC 50.00 3H TECHNOLOGY 100.00 3M 629.18 3M COMPANY 550.00 4-C (SOCIAL SERVICE AGEN 100.00 402EIGHT AVE CORP 2,500.00 47 PICTURES, INC.
    [Show full text]
  • North American Contact Center Systems Market NAEB-76
    North American Contact Center Systems Market NAEB-76 www.frost.com Frost & Sullivan takes no responsibility for any incorrect information supplied to us by manufacturers or users. Quantitative market information is based primarily on interviews and therefore is subject to fluctuation. Frost & Sullivan reports are limited publications con- taining valuable market information provided to a select group of customers in response to orders. Our customers acknowledge when ordering that Frost & Sullivan reports are for our customers’ internal use and not for general publication or disclosure to third parties. No part of this report may be given, lent, resold, or disclosed to non-customers without written permission. Furthermore, no part may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the permission of the publisher. For information regarding permission, write: Frost & Sullivan 331 East Evelyn Avenue, Suite 100 Mountain View, CA 94041 United States #NAEB-76 ©2012 Frost & Sullivan www.frost.com Table of Contents Chapter 1 North American Market for Contact Center Systems Summary of Major Findings 1-1 Executive Summary 1-1 Scope and Methodology 1-2 Product Definitions 1-3 Market and Technology Trends 1-4 Application Functionality being Absorbed into the Contact Center Suite 1-4 Multi-modal Customer Experience Management 1-5 Customer Support Alternatives 1-5 Ease of Use 1-5 Economic Uncertainty 1-5 Market Drivers 1-6 Increased Application
    [Show full text]
  • SAP Annual Report 2008 Innovation Starts with an Idea
    006 SAP ANNU SAP A 056 L RE L P O R T 2008 2008 T INNOVAT Group Headquarters SAP AG 064 Dietmar-Hopp-Allee 16 50092667 I 69190 Walldorf W ON STARTS Germany www.sap.com I TH AN IDEA. 132 SAP ANNUAL REPORT 2008 236 FINANCIAL SUMMARY FINANCIAL CALENDAR FACTS AND FIGURES 2009 April 29 Preliminary results for the first quarter of 2009 SAP Share in Comparison with the DAX 30®, the Dow Jones EURO STOXX 50® and the S&P North Software-Software Index Total Revenue Software and Software-Related Service Revenue January 1, 2008 to February 28, 2009 | percent € millions | change since previous year € millions | change since previous year May 19 Annual General Meeting of Shareholders, SAP Share (Xetra®) 7,514 8,509 9,402 10,256 11,575 5,184 5,955 6,605 7,441 8,466 Mannheim, Germany 120 DAX 30 Performance Index (Xetra) +7% +13% +10% +9% +13% +10% +15% +11% +13% +14% Dow Jones EURO STOXX 50® – Price Index May 20 S&P North Software-Software Index – Price Index 12,000 9,000 Dividend payment 110 9,000 6,750 6,000 4,500 July 29 3,000 2,250 Preliminary results for the second quarter of 2009 100 0 0 2004 2005 2006 2007 2008 2004 2005 2006 2007 2008 October 28 90 U.S. GAAP data / IFRS data U.S. GAAP data / IFRS data Preliminary results for the third quarter of 2009 80 2010 Operating Profit Operating Margin € millions | change since previous year Percent | change since previous year in percentage points (pp) January 28 70 Preliminary results for fiscal year 2009 2,018 2,337 2,503 2,698 2,701 26.9 27.5 26.6 26.3 23.3 Press and analyst conference and teleconference 60 +17% +16% +7% +8% + 0% +2.4 pp +0.6 pp - 0.9 pp - 0.3 pp - 3.0 pp June 8 2,800 24 Annual General Meeting of Shareholders, 50 2,100 18 Mannheim, Germany 1,400 12 700 6 June 9 40 0 0 Dividend payment 2004 2005 2006 2007 2008 2004 2005 2006 2007 2008 01 02 03 04 05 06 07 08 09 10 11 12 01 02 U.S.
    [Show full text]
  • Federal Supply Schedule - GS-35F-0419L
    Federal Supply Schedule - GS-35F-0419L Product SIN Item Number Product Warranty Point List Price GSA Price 911 Bundles 132-33 911-G-9090 E-911 CCM Call Taker License Bundle - 1 Pack 30 Days USA $700.00 $686.00 DITSCAP/JITC certified Enhanced 9-1-1 Call Taker License Bundle for Windows environments - 1 Pack. Includes: E-911 Call Taker License and either Advanced E-911 SoftFone GUI -or- E-911 ALI Display GUI with Rebid and E-911 Abandoned Call GUI with Callback. License required for each call taker telephone. Bundle containing Call Taker License and E-911 workstation applications for each call taker or dispatcher position. Applications are available as Java applications for any platform. Used in conjunction with CTI Connect license which must be purchased separately. 132-33 911-G-9092 E-911 CCM Call Taker License Bundle - 5 Pack 30 Days USA $3,400.00 $3,332.00 DITSCAP/JITC certified Enhanced 9-1-1 Call Taker License Bundle for Windows environments - 5 Pack. Includes: E-911 Call Taker License and either Advanced E-911 SoftFone GUI -or- E-911 ALI Display GUI with Rebid and E-911 Abandoned Call GUI with Callback. License required for each call taker telephone. Bundle containing Call Taker License and E-911 workstation applications for each call taker or dispatcher position. Applications are available as Java applications for any platform. Used in conjunction with CTI Connect license which must be purchased separately. 132-33 911-G-9094 E-911 CCM Call Taker License Bundle - 10 Pack 30 Days USA $6,375.00 $6,247.50 DITSCAP/JITC certified Enhanced 9-1-1 Call Taker License Bundle for Windows environments - 10 Pack.
    [Show full text]
  • Prophecy IVR Platform Shoretel & Voxeo
    Prophecy IVR Platform ShoreTel & Voxeo Product Overview The Prophecy IVR Platform makes it easy to develop and deploy communications applications that improve customer satisfaction, drive revenue, and lower costs. Voxeo customers use Prophecy for a range of voice and call processing applications including Interactive Voice Response (IVR), Speech Auto Attendant, Speech Voicemail, Outbound Notification, Information Lines, Hotlines, and call center integration. The platform also enables companies to seamlessly deploy their self-service applications to additional customer interaction channels such as SMS, instant messaging, and the mobile web. Voxeo is a recognized leader in IVR and VoIP standards adoption. The entirely SIP-based platform Voxeo makes communications includes the only voice browser to pass 100% of the mandatory and optional VoiceXML compliance simple. The company’s flagship Prophecy platform is used by tests, as well as the world’s first and most-deployed CCXML browser for advanced call control. companies around the world deliver speech-enabled customer self- Voxeo’s own free ASR and TTS engines for US English, UK English, and Latin American Spanish service, route calls, and more. are bundled with the Prophecy Platform. The Prophecy IVR platform also easily integrates with any third party MRCP-based speech recognition engine, including Nuance and Loquendo. Voxeo offers ease of use and deployment, standards leadership, Once installed, Prophecy simplifies voice application development with Designer, a tool for scalability and reliability – at a lower creating voice applications without coding VoiceXML. Easy to use and completely web-based, price than alternatives and without Designer works like an interactive tutorial that walks users through simple steps to create any IVR or the risk of vendor lock-in.
    [Show full text]
  • Show Directory January 30 - February 1, 2006 Hyatt Regency Hotel, Embarcadero Center, San Francisco, CA 051128-01 STW06 SD 1/9/06 7:14 PM Page 3
    051128-01 STW06 SD 1/9/06 7:14 PM Page 2 Gold Sponsors Bridging the Gap Silver Sponsor Bronze Sponsor Media Sponsors Show Directory January 30 - February 1, 2006 Hyatt Regency Hotel, Embarcadero Center, San Francisco, CA 051128-01 STW06 SD 1/9/06 7:14 PM Page 3 Mayor’s Welcome Letter www.speechtek.com Show Directory SpeechTEK West 2006 051128-01 STW06 SD 1/9/06 7:14 PM Page 4 051128-01 STW06 SD 1/9/06 7:14 PM Page 5 Table of CContents Conference Schedule At-A-Glance . .4-5 Welcome Letter . .6 Keynotes . .8 Passport for Prizes . .10 Reception Information . .10 Company Workshops . .12 Industry Focus Workshops . .14-15 Tuesday Conference Schedule . .16-19 Wednesday Conference Schedule . .20-23 SpeechTEK University Schedule . .24-25 Floor Plans . .26, 28-29 Exhibitor Profiles . .30-39 Speaker Profiles . .40-65 Gold Sponsors Silver Sponsor Bronze Sponsor 02 www.speechtek.com Show Directory SpeechTEK West 2006 051128-01 STW06 SD 1/9/06 7:14 PM Page 6 051128-01 STW06 SD 1/9/06 7:14 PM Page 7 Schedule At-A-Glance Sunday, January 29, 2006 4:00 AM -7:00 PM Registration Monday, January 30, 2006 7:00 AM -6:00 PM Registration 7:00 AM -8:30 AM Continental Breakfast 8:00 AM -9:15 AM Opening Keynote: A Customer Panel Moderated by Bill Meisel Featuring Keith Topel (Bank of America) and Jorg 9:45 AM -12:30 PM Industry Focus Workshops Industry Focus Workshops Retail Industry Workshop Manufacturing Workshop Travel & Hospitality Industry Workshop Consumer Electronics Workshop 12:30 PM -1:30 PM Networking Opportunity - Lunch Sponsored by Nuance 1:30 PM -5:00
    [Show full text]
  • Show Directory
    050502-01 SD 7/14/05 9:29 AM Page 2 Show Directory August 1-4, 2005 • New York Marriott Marquis 050502-01 SD 7/14/05 9:29 AM Page 3 050502-01 SD 7/14/05 9:29 AM Page 4 050502-01 SD 7/14/05 9:29 AM Page 5 Serving it all... Mayor’s Letter SpeechTEK 2005 New York Show Directory 050502-01 SD 7/14/05 9:29 AM Page 6 Table of Contents Conference Schedule At-A-Glance . .2-3 Welcome Letter . .4 Industry Insights . .6 Keynotes . .8 What’s “Hot, Cool and Retooled” . .10 Company Workshops . .12 Conference Agenda . .22-49 Exhibitor Profiles . .50-66 Speaker Profiles . .Insert Floor Plans . .Insert Owned and managed by: AmComm, Inc., 2628 Wilhite Court, Suite 100, Lexington, KY 40503 • (859) 278-2223 • FAX (859) 278-7364 050502-01 SD 7/14/05 12:38 PM Page 7 Conference At-A-Glance Agenda Sunday, July 31, 2005 Registration, 5th Floor. 4:00 p.m. - 7:00 p.m. SpeechTEK Preview, Odets, 4th Floor . 5:00 p.m. - 7:00 p.m. Monday, August 1, 2005 Registration, 5th Floor . 7:00 a.m. - 6:00 p.m. Continental Breakfast - SPONSORED BY VoiceObjects, Broadway Ballroom, 6th Floor . 7:00 a.m. - 8:00 a.m. Welcome & Opening Keynote, Broadway Ballroom, 6th Floor . 8:00 a.m. - 9:30 a.m. Lunch - SPONSORED BY ScanSoft, 4th and 7th Floor Lobbies . 11:45 a.m. - 1:30 p.m. Break - SPONSORED BY Apptera, 4th and 7th Floor Lobbies . 3:00 p.m.
    [Show full text]
  • Speed up Strategies for the Creation of Multimodal and Multilingual Dialogue Systems
    UNIVERSIDAD POLITÉCNICA DE MADRID ESCUELA TÉCNICA SUPERIOR DE INGENIEROS DE TELECOMUNICACIÓN Speed Up Strategies for the Creation of Multimodal and Multilingual Dialogue Systems TESIS DOCTORAL LUIS FERNANDO D’HARO Ingeniero Electrónico 2009 09 TESIS DOCTORAL LUIS FERNANDO D’HARO LUIS FERNANDO 2009 DEPARTAMENTO DE INGENIERÍA ELECTRÓNICA ESCUELA TÉCNICA SUPERIOR DE INGENIEROS DE TELECOMUNICACIÓN Speed Up Strategies for the Creation of Multimodal and Multilingual Dialogue Systems Autor LUIS FERNANDO D’HARO Ingeniero Electrónico Director RICARDO DE CÓRDOBA Doctor Ingeniero de Telecomunicación 2009 Tribunal nombrado por el Sr. Rector Magfco. de la Universidad Politécnica de Madrid, el día...............de.............................de 2009... Presidente: Vocal: Vocal: Vocal: Secretario: Suplente: Suplente: Realizado el acto de defensa y lectura de la Tesis el día.......... de........................ de 2009 en la E.T.S.I. de Telecomunicación. Calificación:……………………………………………………………. EL PRESIDENTE LOS VOCALES EL SECRETARIO “Commit your way to Jehovah, trust also “Encomienda a Jehová tu camino, in Him, and He will do it” Confía en Él, y Él hará” Psalm 37:5 Salmos 37:5 "Bear in mind that the wonderful things “Pensad que las cosas maravillosas que you learn in your schools are the work of many aprendéis en vuestras escuelas son el trabajo generations, produced by enthusiastic effort de muchas generaciones, logrado con mucho and infinite labour in every country of the esfuerzo y mucha fatiga en todos los países world. All this is put into your hands as your del mundo. Las ponemos en vuestras manos inheritance in order that you may receive it, como herencia, para que las respetéis, honour it, add to it, and one day faithfully hand desarrolléis y fielmente las entreguéis a it to your children.
    [Show full text]
  • Vol. 6, No. 1, March 2013
    Vol 6. No. 1 March, 2013 African Journal of Computing & ICT © 2013 Afr J Comp & ICT – All Rights Reserved - ISSN 2006-1781 www.ajocict.net Volume 6. No. 1. March, 2013 March, 2013 www.ajocict.net i Vol 6. No. 1 March, 2013 African Journal of Computing & ICT © 2013 Afr J Comp & ICT – All Rights Reserved - ISSN 2006-1781 www.ajocict.net Volume 6. No. 1. March, 2013 March, 2013 www.ajocict.net All Rights Reserved © 2013 A Journal of the Institute of Electrical & Electronics Engineers (IEEE) Computer Chapter Nigeria Section ISSN- 2006-1781 ii Vol 6. No. 1 March, 2013 African Journal of Computing & ICT © 2013 Afr J Comp & ICT – All Rights Reserved - ISSN 2006-1781 www.ajocict.net Published Papers 1-9 Forecasting Gas Flaring Pollution Concentration with Neural Networks O.S. Asaolu Department of Systems Engineering, University of Lagos, Akoka, Lagos, Nigeria 7-20 Empirical Evaluation of Customers’ Use of Electronic Banking Systems in Nigeria Onyedimekwu Okechi and Oruan Memoye Kepeghom AfriHUB ICT Solution for Africa, Federal college of Education, P.M.B 11, Omoku, Rivers state. 21-32 Design and Implementation of a Microcontroller Based Automatic Gate O. Shoewu & Segun O. Olatinwo Department of Electronic and Computer Engineering, Lagos State University, Epe Campus, Nigeria. 33-42 Understanding the Potential of Data Mining in Botswana George Anderson, Audrey N. Masizana-Katongo, and Dimane Mpoeleng Department of Computer Science, University of Botswana, Gaborone, Botswana 43-48 A Framework For Knowledge Based Ontology Model In African Traditional Medicine Omotosho, L.O.; **Odejobi, O.A. and +Akanbi C.O. Department of Computer Science, Afe Babalola University, Ado-Ekiti, Nigeria.
    [Show full text]
  • 01Coverresource DRTRY04
    SPECIIAL EDIITIION • 2004 RESOURCE DIIRECTORY • EDIITORIIAL IINDEX 2003 RESOURCE ANNUAL DIRECTORY EDITORIAL ANNUAL INDEX 2003 RESOURCE DIIRECTORY & IINDEX About This Issue COMPUTING & Many readers tell us that they keep their copies of MultiLingual Computing & Technology for reference. Using this resource directory and index, readers will easily Publisher, Editor-in-Chief Donna Parrish locate language-industry companies as well as information published in 2003. Managing Editor Laurel Wagers Translation Department Editor Jim Healey The Resource Directory (blue tabs) lists companies that develop and use language- Copy Editor Cecilia Spence related technology along with others that provide services in translation, localization, Research Jerry Luther, David Shadbolt internationalization, Web site globalization and many other specialties. News Kendra Gray, Becky Bennett Index pages (gold tabs) include authors, titles and topics, arranged in a single Illustrator Doug Jones alphabet; a list of acronyms and abbreviations; and a glossary of useful terms. Production Sandy Compton We hope you find this special issue helpful, and we encourage readers to submit Editorial Board suggestions for ways to improve the index and resource directory for next year. Jeff Allen, Henri Broekmate, Bill Hall, — Jerry Luther, Director of Research Andres Heuberger, Chris Langewis, Laurel Wagers, Managing Editor Ken Lunde, John O’Conner, Mandy Pet, Reinhard Schäler Advertising Director Jennifer Del Carlo Contents Advertising Kevin Watson, Bonnie Merrell Webmaster Aric Spence Resource Directory . .4 Interns Rael Ammon, Kyle Elsasser Automated Translation . .4 Call Centers . .4 Advertising: Conferences . .4 [email protected] Consulting Services . .4 www.multilingual.com/advertising Content Management . .5 208-263-8178 Desktop Publishing/Word Processing Services . .5 Desktop Publishing/Word Processing Tools .
    [Show full text]
  • Prophecy Hosting
    Prophecy Hosting Hosted IVR and VoIP Services December 2010 Voxeo Prophecy Hosting Table of Contents 1 Introduction.............................................................................................................. 2 2 Voxeo Offerings ........................................................................................................ 3 3 XML-based Telephony................................................................................................ 4 4 Prophecy Hosting Overview........................................................................................ 5 5 Routing Calls to Prophecy Hosting .............................................................................. 6 6 Call Routing within Prophecy Hosting .......................................................................... 8 7 Voice Browser Platforms ............................................................................................ 9 8 Application Content Retrieval and Caching..................................................................11 9 Transfers and Outbound Phone Calls .........................................................................12 10 Scalability and Reliability...........................................................................................12 11 Voxeo Customer Obsession Teams ............................................................................14 12 Application Development...........................................................................................15 13 Additional Service Offerings.......................................................................................17
    [Show full text]