White sand, black sand, talcum soft or shell-strewn. For the beauty of its beaches, the Eastern is unequalled. Megan’s Beach, Trunk Bay, The Baths of Virgin Gorda are all in the plans. And we’ve deployed four distinctive ships to take you there, including our newest Vista-class ship, the ms Westerdam. Imagine lunch on the sunny Lido Terrace while a calypso band plays. Cocktails on your verandah while the sun sets on yet another perfect Caribbean day.

7-Day Eastern Caribbean

36 b ook early and save Thereis a certainkind of elegance that never goes out of style. It’s found in the gleaming curve of a teak deck chair, sumptuous appointments and telling details. On board the ships of you’ll discover an experience that is modern, fresh and appealing — in an ambiance that is timeless and refined. A wideworld of timeless elegance awaits on board.

Polished brass Panoramic views From grand brightwork — await at every turn bouquets to a nautical tradition as you stroll the charming smaller — underscores teak Promenade arrangements, the pride Holland Deck encircling fresh flowers grace America Line the ship. our public rooms. takes in our ocean- faring heritage. Sunlight and stylish appointments graceyour spacious stateroom. elax into a world of comfort and easy elegance aboard Rthe ships of Holland America Line. In public rooms rich, polished woods and soft leather furniture create an inviting ambiance in which to gather. Staterooms, filled with all manner of sophisticated amenities, beckon you to retreat for hours.

classic design every stateroom a gracious retreat • Refined, graceful ships designed to be true ocean-going vessels • Spacious, elegantly appointed staterooms, many with private • Wraparound teak Promenade Deck verandahs and classic teak deck chairs • Luxurious Euro-Top beds and • Spacious public rooms adorned premium linens with fine art and antiques highlighted by museum-style • Large, extra-fluffy Egyptian cotton self-guided iPod® tours towels; lighted magnifying mirrors; massage showerheads; salon-quality • Marine-blue hulls hair dryers • Polished brass brightwork — • Elemis Aromapure’s luxurious a classic nautical touch “Time to Spa” aromatherapy skincare and spa-therapies products mid-sized ships • Luxurious terry cloth bathrobes • Ships designed to be large enough to offer diverse amenities while carrying • Flat-panel televisions with DVD players far fewer guests • Generous storage • More space per guest than other • Complimentary fresh fruit premium cruise lines • Complimentary 24-hour • Wide variety of larger staterooms, in-room dining most with ocean views or spacious private verandahs • Nightly turndown service

• Largest, most comfortable and finely suite accommodations appointed suites of any major cruise line For guests choosing suite accommodations, Holland America Line offers a host of • Early embarkation program allows complimentary services that will forever guests to board as early as 11:00am spoil you for any other stateroom class. See page 67 for complete details.

welcome aboard the mariners dream video clip stateroom experience

Luxurious living is found in every detail, from soft signature bedding to fragrant bath amenities from Elemis Aromapure.

www.hollandamerica.com 5 above and beyond raising servicetoanart.

Two sugars in your Your stateroom tea . . . ice delivered steward is at to your suite at your service 5:00pm. . . . It is throughout your our pleasure to voyage, providing remember your a consummate every preference. level of house- keeping care. Graciousness. It’s evident in the glow of pride on a crew member’s face, the crisp fold of a napkin, the summons of pleasant musical chimes to dinner. Ours are the service traditions that have long defined classic cruising, refined and perfected for new generations who recognize service as the ultimate luxury. polished service whereperfection is inthedetails. lways at the heart of the Holland America Line A experience is a warm and intuitive style of service that is never in the way — and never out of reach. Expect excellence: We sail with nearly one crew member for every two guests.

a signature style in the restaurants • #1 preferred cruise line 2006 • Two expert servers per table in the Portrait of Affluent Travelers™ main Dining Room, selected for survey — Yesawich, Pepperdine, their proven abilities to remember Brown & Russell guest preferences • consistently among the world’s • Knowledgeable wine stewards adept highest-rated cruise lines — at pairing wine with food Condé Nast Traveler Readers’ • Tableside waiter service in Choice Awards and Travel + Leisure the enhanced Lido, our popular World’s Best Awards casual-dining restaurant • best overall service — • Executive chefs inducted into the Porthole Cruise Magazine Readers’ prestigious Confrérie de la Chaîne Choice Awards des Rôtisseurs, an international • Warm, intuitive style of service — food and wine society never in the way, never out of reach throughout the ship • Nearly one crew member for every two guests • Poolside beverage service featuring handcrafted tropical cocktails and • 135 years of polished performance signature recipes using fresh-squeezed in your stateroom juices and premium ingredients • Expert fitness instructors in yoga, • Daily housekeeping to refresh Pilates and weight training fruit, tidy belongings and keep staterooms immaculate • European-trained aestheticians in the Spa • Nightly turndown service • Gaming lessons offered by Casino staff • Complimentary 24-hour in-room dining • Complimentary lemonade and iced tea served on deck midafternoon • Ice service and shoeshine service • Welcome connectivity for your cell • Use of the exclusive Neptune Lounge phone and other wireless devices, and personal concierge service for thanks to satellite broadband services Penthouse Verandah and Deluxe (see page 95) Verandah Suite guests

explore awards and gracious service accolades

A genuinely warm smile and gracious, prompt attention are the hallmarks of the extraordinary service you’ll experience on board.

www.hollandamerica.com 9 elegant dining setting thestagefor delight.

On crisp whitelinen course after course arrives, each a small triumph of planning and preparation, beginning with fine fresh produce and the choicest cuts of meat and seafood. Behind the scenes our master chefs have brought flavors to perfection. Succulent lobster in our elegant main Dining Room . . . aged Sterling Silver Beef ® in the Pinnacle Grill . . . your choices are delicious and diverse. Culinary Hand-dipped inspiration chocolates, an changes by the after-dinner day as our chefs tradition in the create menus Explorer’s Lounge, that reflect exotic are the perfect regional flavors finish to a and recipes. lovely day. Takeyour placefor another enchanting evening. ntrigue your senses. Prepare for an extraordinary I culinary adventure. From a casual bite poolside to a formal five-course affair, the crew of Holland America Line know how to orchestrate a truly memorable dining experience.

the elegant main • Complimentary 24-hour dining room in-room dining • Luxurious Dining Room, graced • The Terrace Grill on deck, where with fine art and antiques swimsuits are suitable attire • Sophisticated details including • Late-night snack, chocolate Rosenthal and crisp white dessert extravaganza table linens • Explorations Café featuring pastries • Five-course menus with offerings from and espresso drinksU classic preparations and regionally • Daily Afternoon Tea service, elevated to inspired cuisine to vegetarian dishes Royal Dutch High Tea once per cruise • Choice of four dinner sittings * • Romantic formal nights, a master staff and crew a traditional cruise favorite • Menu design under the direction of Master Chef Rudi Sodamin the pinnacle grill experience • Executive chefs inducted into the prestigious Confrérie de la Chaîne • Intimate, reservations-only dining des Rôtisseurs, an international featuring Sterling Silver Beef ® and food and wine society fresh seafood • Two expert servers per table in • Luxurious appointments including the main Dining Room Bvlgari® china, Riedel® stemware and Frette® linens signature touches • Extensive wine list featuring • Hand-dipped chocolates in the many selections rated “Excellent” Explorer’s Lounge by Wine Spectator • Ice cream bar featuring other delightful complimentary treats ways to dine • Complimentary hot hors d’oeuvres • Fresh, cooked-to-order specialties during cocktail hour in the relaxed Lido Restaurant for breakfast and lunch * ms Prinsendam has two dinner sittings. U Explorations Café facilities vary by ship. • Made-to-order dinner entrées and tableside waiter service in the Lido for dinner

Each evening explore is a celebration sophisticated dining of fine food and wine, a feast for the eyes, explore the palate and dining options the soul.

explore food options

www.hollandamerica.com 13 The perfect Take a yoga or The world is at morning: a cup Pilates class. Go your fingertips, of espresso and for a swim in the with e-mail and The New York pool up on deck. Internet access Times crossword Melt under the available twenty- puzzle in the spell of a massage four hours a day. Explorations Café. in the Greenhouse Spa & Salon. indulge inabundant activities and choices.

Fall into therhythm of relaxing and inspiring days aboard Holland America Line. On one you might opt for a hot-stone massage in our luxurious Greenhouse Spa & Salon. Another day elect to attend a cooking demonstration in the Culinary Arts Center, improve your golf swing, or spend time with the whole family by the pool. experience new tastes, new ideas, new skills. roaden your horizons and try something every Bday that surprises you. Find time to do nothing at all. Activities abound, along with oceans of freedom to do as you please.

relax and recharge alive at night • Award-winning Greenhouse • best onboard entertainment — Spa & SalonU: Onboard Services Magazine Tranquil Asian-inspired treatment • Lavish Las Vegas-style production shows rooms, including couple’s massage • Talented vocalists, illusionists, rooms, offering an impressive menu comedians and variety acts of luxurious treatments • Casino gaming, movies, Piano Bari Dry-float suite with massage option • Crow’s Nest Nightclub & Thermal suites, steam and aromatic Late-night Disco room, heated ceramic lounges and in-suite showers personal growth Relaxation area facing the sea • Culinary Arts Center — presented The latest exotic skin, body and by Food & Wine magazine — with hair treatments state-of-the-art demonstration kitchen for gourmet presentations, tasting • Jacuzzi ®, hot tub, sauna, steam room events and intimate cooking classes • Two outdoor pools, one with sliding • Explorations Café, powered by glass roof i The New York Times, offering more • Fitness Center with yoga, Pilates, than 2,000 books, music listening spinning and new exercise and stations, Internet, puzzles and moreU weight-training equipment • Explorations Speaker Series • Basketball and volleyball courts on cruises 10 days or longer • Golf simulator and golf swing • best shore excursions — Porthole analysis* Cruise Magazine Readers’ Choice Awards • Dutch High Tea, accompanied • 24-hour e-mail and Internet access by string ensemble • Luxury duty-free shopping U Greenhouse Spa & Salon and Explorations Café facilities vary by ship.

i Available on all ships except the ms Prinsendam. * Available only on the ms Prinsendam.

activities explore the overview explorations café

explore the explore the culinary arts center greenhouse spa & salon

The sun goes down and night comes alive with lavish Las Vegas-style production shows and fast action around the tables in the Casino.

www.hollandamerica.com 17 family vacations have never been so much fun. repare for a truly memorable family vacation with P Holland America Line, named one of the Top 10 Getaways for Family Travelers by Family Travel Forum magazine.

spacious staterooms family reunion • Staterooms are larger than those Spend quality time together in of other cruise lines in our class an utterly enchanting setting with Holland America Line. Book five • Connecting staterooms for the or more double-occupancy staterooms older children* and receive the following: • Triple and quad staterooms make • Reduced group fares it easy to bring the family along • A keepsake family photo taken by something for everyone the ship’s professional photographer, one per stateroom • Grown-up fun: art auctions, wine tastings, casino action • Refreshment package that includes 20 fountain sodas and • Just for Kids: dedicated youth facilities a commemorative cup and activities, from pizza parties and scavenger hunts, dances to deck parties • Your choice of The Pinnacle Grill experience: • For everyone: the joy of being together An elegant meal in our intimate, as a family reservations-only restaurant featuring Sterling Silver Beef ® and fresh seafood just for kidsU Or ® • Club HAL supervised by fun, Half Moon Cay equipment: Everything full-time directors and staff you need for a day of play on our private • Colorful playroom for children ages island — unlimited use of snorkel gear 3–7, featuring art tables, big-screen and swim mats for all televisions and games * At least one occupant must be 18 or older. • Separate areas for ages 8–12 with U Youth and child facilities vary by ship. arcade games, Sony PlayStation® games and “Dance Dance Revolution” • The Loft and The Oasis — special family activities overview teens-only areas with lounge, Internet access, exclusive sun deck with waterfall family cruising • Kid-friendly menus that include favorites such as pizza, chicken dippers and fish & chips club hal activities

kids & teens activities

How long has it been since you built a sand castle on the beach? Perhaps the kids will give you some tips before they retreat to their private sundeck with waterfall.

www.hollandamerica.com 19 Leave your cares behind, set your watch to island time and prepare to experience the uncommon Caribbean of Holland America Line. On the horizon: classic ports of call such as St. Thomas, Barbados and Grand Cayman. Seldom-visited islands preferred by yachtsmen (Grand Turk, Tortola, Bequia). And award-winning onshore adventures designed to showcase each destination at its best. Comeimmerseyourself inthecolor and cultures of the cool blue Caribbean.

Close your eyes, Gabled Dutch Rated “the best” breathe in the colonials, French by our guests, a wonders of the bistros, British forts, day of play on Half Caribbean, from Spanish gold. . . . Moon Cay: swim lush rain forests The Caribbean is with stingrays, and steaming a kaleidoscope of ride horseback into volcanoes to colorful cultures the sea, sift silky gardens of every waiting to be white sand through tropical hue. discovered. your fingers. Half Moon Cay Your own private isle, a day like no other.

Half Moon Cay

5 6

detail map at right

bonefish lagoon

half moon cay 4 s w Water Sports Center 3 1 Snorkel Area i Float in warm waters over brilliantly m 3 colored fish and coral. Snorkel gear m

for rent at the Water Sports Center. i n Lookout Bar 2 Half Moon Lagoon Aqua Park g Fun for kids: multi-level play set, water slides and colorful, climbable a sea creatures. r

e

3 Stingray Adventure a

h 2 Water Sports Center

At Stingray Cove learn all about o these gentle giants, then wade in l n

to touch their silky wings. l w a

n e Dining Pavilion Area ® 4 Aqua-Trax Adventure d e n i Follow the leader along the island’s a s l Bell Bar m food pavilion picturesque shoreline; test your skill e r i c a Lunch is a fantastic Beach Barbecue on a buoyed course. — grilled snapper, hamburgers, | | | hot dogs, tropical salads, fresh fruit, | | cool drinks — enjoyed in open-air 5 Horseback Riding | | dining pavilions or on the beach. | The experience of a lifetime as you | | Massage Cabana ® ride a horse while it’s swimming! | Club HAL

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“I Wish I Could Stay Here Forever” Bar | 6 Kayak Adventure |

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A guided adventure on 1,400-acre | |

Bone Fish Lagoon. Watch for roseate | Sports Center | terns and Bahamian pintails. | |

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| Tram

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Water Sports Centers | Bahamian Church | |

Find three of them on the cay, Rumrunners Bar | Say you still do, sandy feet and all!

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offering all sorts of water toys |

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for rent. |

| Water Sports Center 1 | Straw Market/Gift Shop Cabanas 1 2 welcome center Misting Stations Ice Cream A Bahamian Village where you may Shore Parlor browse an authentic straw market and air-conditioned gift shops, have Half Moon Saloon Excursion Booth Information your hair braided Bahamian-style, Booth pause for a coolly refreshing treat at the ice cream parlor. Tender Pier • Beachside massage • Snorkel excursion • Scuba adventure • Glass-bottom boatride • lagoon Bonefishing intheinterior • Parasailing over theCaribbean • Eco LagoonTour • Island Biking Tour • Deep-sea fishingforwahoo, snapperandgrouper • Aqua-Trax • Stingray Adventure: in stingrays with snorkeling andswimming • Horseback Ridingby LandandSea fascinating excursions • Water kayaks, Centers with Sports Hobie • Beautiful air-conditioned beachfront ceiling cabanasforrent fan, with onthewaterfront foam matsandsailboatsforrent along a secluded section of seaandshore along asecludedsectionof a secludedcove butler service and chairs, chaise lounges, sundeckwith mistingstationandoptional freshwater shower andprivate area, changing refrigerator, diningtable Half Moon Lagoon Aqua Park a two-mile crescent of perfect beach rimmed byblue. beachrimmed perfect of crescent a two-mile isdeveloped which — lagoonandfeatures ahugeinterior Bahamas. This Half Moon Cay, Holland America’s islandinthe private Caribbean. That’sThe quintessential theway guestsdescribe in the surf horseback riding cay moon half explore ® Watercraft Adventure: aguided personalwatercraft tour 1,700 -acre island -acre — percentonly two of ® personal watercraft explore stingrays underwater explore Cats, aqua-cycles, floating Nature andpeace have beenpreserved. and Bahamianpintailsdipinto thebay. through red mangroves, shearwaters National Trust. Roseate terns swoop a Wild Bird Reserve by theBahamian unspoiled thatithasbeendesignated In fact, and theislandissopristine ecosystem guarded. isscrupulously MoonOn Half Cay theisland’s fragile andoceans areEarth our largely untouched Stingray CoveStingray Moon onHalf Cay. intheCaribbean,stingrays including places where you canseeortouch Holland several Linevisits America anywhere squid. forasimplepiece of creatures follow that will you thedeep.of are Stingrays curious Graceful, angels gentlewinged stingrays with swim splash andwhinny! as deeptheirshoulders, thenswim, up asthehorsesimmersethemselves ocean. Who hasmore fun?It’s atoss- asyour inthe horseswims the surf for breathtaking views — then through to theisland’sonly trail point highest horse alongthewinding, equestrian- quarteryou aspeciallytrained ride Enjoy aone-of-a-kindexperience as saddle up www.hollandamerica.com #1 commitment.

25 half moon cay FT. LAUDERDALE

Half Moon Cay

Grand Turk St. Thomas

San Juan

7-Day Saturday/Sunday Departures Eastern Caribbean

Roundtrip Ft. Lauderdale from us$649

2008 sailing dates Fares available ms Zuiderdam: Jan 5, 19, 26; upon request Feb 2, 9, 16, 23; Mar 8 ms Westerdam: Mar 2 ms Eurodam: Oct 25; Nov 8, 22; Dec 6

DAY PORT ARRIVE DEPART 0 FT. LAUDERDALE, 5:00pm 1 At sea 2 Grand Turk, Turks & Caicos Islands 7:00am 3:00pm 3 San Juan, Puerto Rico 10:00am 11:00pm 4 St. Thomas, U.S. Virgin Islands 8:00am 5:00pm 5 At sea

6 Half Moon Cay, Bahamas$ 8:00am 4:00pm 7 FT. LAUDERDALE, FLORIDA 7:00am

$ Conditions permitting.

www.hollandamerica.com 37 Historic Ellis Island . . . the world-famous San Diego Zoo . . . the Everglades. Some of the world’s greatest travel highlights are within reach, before or after your cruise. Why not plan a little extra time and extend your experience even further with an expertly guided tour? Or explore at your own pace, with a premium hotel as your home base.

Ft. Lauderdale Hotel & Vacation Packages

hotel packages san diego, california home city SHERATON EACH motor coach program fort lauderdale, florida SAN DIEGO ADDITIONAL MARRIOTT HARBOR BEACH RESORTU EACH Oct–Dec 2007 1ST NIGHT NIGHT Getting to your Holland America ship Oct–Dec 2007 ADDITIONAL Shared Double US$139 US$119 from the East Coast has never been Jan–Dec 2008 1ST NIGHT NIGHT Single Occupancy 259 239 easier. Simply meet us at the motor Shared Double US$259 – $349 US$219 – $299 Single Occupancy 479 – 659 429 – 599 EACH coach departure point nearest your ADDITIONAL home city and we’ll whisk you — in MARRIOTT HOLLYWOOD BEACHU EACH Jan–Dec 2008 1ST NIGHT NIGHT Oct–Dec 2007 ADDITIONAL Shared Double US$149 US$119 air-conditioned comfort — to the Jan–Dec 2008 1ST NIGHT NIGHT Single Occupancy 269 249 cruise terminal, where you’ll enjoy Shared Double US$149 – $159 US$99 – $119 Single Occupancy 249 – 279 199 – 249 SHERATON EACH prompt embarkation and a warm SAN DIEGO — SUITE ADDITIONAL welcome aboard. At vacation’s end, Oct–Dec 2007 1ST NIGHT NIGHT new york city, new york Shared Double US$199 US$179 your exit is just as carefree. ST. REGIS NEW YORK EACH Single Occupancy 379 359 Oct–Dec 2007 ADDITIONAL Ask your Travel Professional about Jan–Dec 2008 1ST NIGHT NIGHT EACH our Home City Motor Coach Program ADDITIONAL Shared Double US$549 – $599 US$469 – $519 Jan–Dec 2008 1ST NIGHT NIGHT when you book your cruise. Single Occupancy 999 –1,099 959 –1,029 Shared Double US$219 US$189 CROWNE PLAZA TIMES SQUARE/HILTON NEW YORK/ Single Occupancy 399 379 CRUISES SAILING ROUNDTRIP FROM FT. LAUDERDALE: U SHERATON NEW YORK HOTEL & TOWERS EACH Bradenton, FL Palm Coast, FL Oct–Dec 2007 ADDITIONAL Clearwater, FL Port Charlotte, FL Jan–Dec 2008 1ST NIGHT NIGHT tampa, florida Daytona Beach, FL Sarasota, FL Shared Double US$249 – $379 US$169 – $299 SHERATON RIVERSIDE HOTEL EACH Ft. Myers, FL St. Augustine, FL Single Occupancy 419 – 689 329 – 599 Oct–Dec 2007 ADDITIONAL Jan–Dec 2008 1ST NIGHT NIGHT Ft. Pierce, FL St. Petersburg, FL

Shared Double US$119 – $139 US$69 – $89 Jacksonville, FL Stuart, FL Single Occupancy 189 – 229 139 – 179 Lake Lake, FL Sun City Center, FL Leesburg, FL Tampa/Brandon, FL vancouver, british columbia Melbourne, FL Venice, FL Naples, FL Vero Beach, FL PAN PACIFIC HOTEL EACH ADDITIONAL Ocala, FL West Palm Beach, FL May–Sep 2008 1ST NIGHT NIGHT Orlando, FL

Shared Double US$179 US$129 CRUISES SAILING ROUNDTRIP FROM NEW YORK: Single Occupancy 299 249 New Haven, CT Albany, NY

New London, CT New Paltz, NY Boston, MA Harrisburg, PA Burlington, NJ Philadelphia, PA Jamesburg, NJ Stroudsburg, PA Mt. Arlington, NJ Providence, RI Wayne, NJ

92 e-brochures available online booking shore excursions online Why wait until you’re on board to book your favorite activities when you can reserve them in advance 24/7 from the convenience of your Caribbean Ports of Call, home or office? And because online reservations are processed prior to requests made on board, your requests will receive priority handling! Scenic Cruising To download shore excursion information, tour prices and departure times, visit And a sampling of shore excursions. www.hollandamerica.com.

basseterre, st. kitts castries/soufrière, st. lucia cristóbal, panama Unmistakably British, with a formidable Edenic green jungles, dazzling Here, at the Atlantic entrance to the fortress atop Brimstone Hill (the beaches, a drive-in volcano: This lush Canal, ships of every size and flag begin “Gibraltar of the West Indies”), a town isle has it all, plus the spellbinding their miraculous journey between two center known as the Circus and an twin peaks — the Pitons. Sample oceans. Only a few blocks away, duty- ornate gingerbread version of Big Ben shore excursions: St. Lucian Heritage; free Colón. Sample shore excursions: to sound the hour. Sample shore Catamaran to Fond Doux Estate; Gatun Locks & Kayak in the Canal; excursions: St. Kitts’ Scenic Railroad, Horseback Riding Adventure. Discover the Emberá Indian Culture; Fortress National Park & Gardens; Portobelo Market Town & the Nevis Highlights & Botanical Gardens. colón, panama . Sultry and scrappy, Colón began as basse-terre, guadeloupe the starting point of a railroad that el guamache, This butterfly-shaped paradise is made carried prospectors across the Isthmus isla de margarita, venezuela up of two islands, its wings connected of Panama to the California gold fields. Quaint colonial villages, restorative by a drawbridge. Here, on the western Today, as the second-largest duty-free mud baths and glorious unspoiled wing, explore tropical rain forests, port in the world, it is mahogany, beaches await on this isle where smoldering volcanoes and the reefs bananas and coconuts that pass through lustrous pearls for European society surrounding pristine Pigeon Island. its portals. Sample shore excursions: were once harvested. Sample shore Sample shore excursions: Soufrière Volcano Emberá Indian Village; Panama Railway; excursions: Catamaran Sail to Coche Tour; Pigeon Island Glass-bottom Boat. Aerial Tram Ecological Encounters; Island; Sounds & Flavors of Venezuela; Panama City and the Casco Antiguo. Swim with the Dolphins. belize city, belize An eco-tourist’s paradise. Offshore, costa maya, mexico fort-de-france, martinique friendly stingrays glide over the second- The quiet side of Mexico. Here, Stunning volcanic history (in 1902 longest barrier reef in the world; inland, along an unspoiled coastal paradise, Mt. Pelée blew open with catastrophic brilliant butterflies loop through steamy archaeology buffs discover Mayan force), rum distilleries and blooms in jungles. Sample shore excursions: Mayan ruins shrouded in magic and mystery; every tropical hue await on this verdant Ruins of Xunantunich & Marimba Lunch; divers find treasure in fantastic “Island of Flowers.” Sample shore Shark Ray Alley & San Pedro; Cave coral reefs. Sample shore excursions: excursions: 4x4 Jeep ®; Fort-de-France Tubing & Rain Forest Walk; Lost World Kohunlich Mayan Ruins; Coral Reef Historic Walking Tour; Martinique Canopy Tour. Snorkel; 4x4 All-terrain Expedition; by Land & Sea; Snorkel Martinique. Fly Fishing Tour. bridgetown, barbados Lovely beaches, hills carpeted in sugar cane and a friendly island spirit (part Bajan, part British) await on Barbados. Sample shore excursions: Natural Wonders of Barbados; Atlantis Odyssey Submarine; Green Monkey Eco Tour; Barbados Yacht Racing Challenge.

50 e-brochures available online ports ofports call

Gatun Lake, Panama gatun lake, panama canal gustavia, st. barts kralendijk, bonaire Sparkling centerpiece of our 10-day Rockefellers and rock stars have long Preservation rules on Bonaire, long Sunfarer® cruises, Gatun Lake is key to been seduced by this tiny isle for the known to divers and snorkelers for supplying the water necessary to operate same reasons you will be: virgin beaches, its pristine, unspoiled reefs. Feast the locks system. Formed by an earthen charming Gustavia with its yacht-lined your eyes on gorgeous coral gardens; dam across the Chagres River to keep port, haute couture and exquisite French take in the blush of thousands of the water 85 feet above sea level, the cuisine. Sample shore excursions: Sail & pink flamingos reflected in the still water runs downhill to fill the locks. Snorkel Adventure; Independent Explorer. salt lake, the hush of the mangroves. No pumps, no power other than the Sample shore excursions: Samur Sail force of gravity! Sample shore excursions: half moon cay, bahamas & Snorkel Adventure; Sportfishing; Gatun Locks & Kayak in the Canal; Holland America Line’s pristine private Nature Bike Tour; Mangrove Boating Panama Railway; Emberá Indian Village. island offers everything you need for Eco Adventure. a day of play in paradise: a two-mile george town, grand cayman crescent of perfect beach; an interior mayagüez, puerto rico Crystalline waters, snorkeling with lagoon; private beachside cabanas with A statue of Christopher Columbus tame stingrays, civilian submarines: butler service, showers and misters; and dominates bustling Colón Plaza, while This duty-free port has it all, plus all manner of watersports and activities, Bengal tigers prowl at Puerto Rico’s Seven Mile Beach and a charming turtle including a children’s aqua park and only zoo. Farther afield: the jagged karst farm. Sample shore excursions: Stingray a buoyed personal watercraft course. landscape of Rio Camuy Cave Park. City Cruise & Island Drive; Reef & Sample shore excursions: Horseback Riding Wreck Snorkel by Boat; Scuba Adventure; by Land and Sea; Deep-sea or Flats montego bay, jamaica Nautilus One Semi-submarine. Fishing; Stingray Adventure; AquaTrax ® This resort city, affectionately known Watercraft Adventure. as Mo’Bay, offers world-class golf, sandy grand turk, beaches, and tales of the “White Witch turks & caicos islands key west, florida of Rose Hall.” Sample shore excursions: Named for the fez-like scarlet blossoms An American town that moves to the Montego Bay Highlights & Rose Hall of the cactus that grows here, Grand sensuous rhythms of the Caribbean. Great House; Canopy Adventure. Turk is an island of simple pleasures. Conch culture, coral reefs and sleek Float dreamily over vibrant coral reefs, racing catamarans await. Sample shore mt. peleé, martinique (scenic cruising) dine on conch fritters, set your watch excursions: Old Town Trolley & Conch Be at the rail as we cruise by scenic to “island time.” Sample shore excursions: Train; Pirate Soul & Shipwreck Museum. Scuba Diving; 4-wheel-drive Safari; Mt. Pelée, the volcano that erupted in 1902 Horseback Beach Ride & Swim; Dune with such cataclysmic heat, it instantly Buggy Safari; Hop-on Hop-off Island Tour. transformed the village of St. Pierre into the Pompeii of Martinique. There was only one survivor, a prisoner who In the jungles of was spared by the thick walls of his Belize watch for the underground cell. rare and beautiful blue morpho butterfly, more essence than insect; glide over the crystalline waters of Half Moon Cay.

www.hollandamerica.com 51 the medallion collection Holland America Line is proud to present the Medallion Collection, a series of exclusive tours designed to accommodate our most discerning guests. Each has been carefully chosen to offer a truly different experience, providing an in-depth perspective and unparalleled access to events and sights not otherwise available. For more details, visit us online at www.hollandamerica.com.

San Juan nassau, bahamas pointe-á-pitre, guadeloupe puerto limón (san josé), Colorful, captivating Queen of Bustling, noisy, colorful and your portal costa rica . Choose from literally to the earthly delights of Guadeloupe: Jumping off points for Costa Rica’s thousands of great dives, ranging tropical rain forests, fields of sugarcane, wonders. Turtle nesting grounds, rain from wrecks to reefs, blue holes to sea magnificent floral parks. Sample shore forests and the dazzling museums of gardens; catch the pink flamingo show excursions: Guadeloupe Island Tour; San José are all within easy reach. So at the famed Ardastra Gardens, the Consteau Reserve. is the mysterious land of the Shaman. action at the Straw Market. Sample Sample shore excursions: Sloth Sanctuary shore excursions: Dolphin Encounter; ponce, puerto rico & Canoe Adventure; San José Town & Bahamas Personal Sub Experience; The quintessential Spanish colonial Country; Rain Forest Aerial Tram. Nassau See & Sea; Private Limo Tour. town, with cobbled plazas, fountains and lacy wrought-iron balconies. road town, tortola, oranjestad, Nearby: the remains of ancient native british virgin islands Colorful floating markets, wondrous ball courts and an imposing castle An enticing mix of pink and blue coral reefs and landscapes dotted with built with the sweet profits of the buildings, yachts, rum cocktails and curiously bent divi-divi trees await on Serrallés sugar magnates. Sample shore pirate lore. Play on a soft-sand beach or this, the “A” of the Antilles’ excursions: Ponce Museum of Art & sail away to islands of buccaneer legend. famous ABC islands. (Bonaire and Serrallés Castle; Tibes Taino Indian Sample shore excursions: The North Shore Curaçao round out the trio.) Sample Ceremonial Park & Museum. & Pusser’s Landing; Wreck of the Rhone shore excursions: Natural Wonders of Two-tank Certified Dive; Virgin Gorda Aruba; Spanish Lagoon Kayak Adventure; port elizabeth, & The Baths; Swim with the Dolphins. st. vincent and the grenadines Jolly Pirates Sail, Snorkel, Swim & Swing. A lovely and quiet island, the largest of roatán, honduras philipsburg, st. maarten the Caribbean’s Grenadines, Bequia has An isle of wonders: lizards that run An island under two flags. On the been renowned for its boat builders and upright on their hind legs, brilliant Dutch side: chocolates, cheeses and seafarers for centuries, and people such macaws and parrots found only in casinos. On the French side: bistros, as Bob Dylan have come to the island Honduras, a reef second in size only to boulangeries and boutiques. Sample to have a fine schooner built. Place your ’s Great Barrier Reef. Sample shore excursions: Golden Eagle order — or take home a model, perfect shore excursions: Catamaran Sail & Catamaran Sail to Tintamar Island; in detail. Snorkel; Dive with Sharks; Roatán West Hidden Forest Adventure Hike & Side Island Tour. port-of-spain, trinidad French Marigot; America’s Cup Regatta; Birthplace of calypso and the steel roseau, dominica Around the Island Art Tour; Harley band. Where the national bird, the ibis, Wonderfully untouched. Take in the in Paradise. is vibrant red — and so is the stately thunder of Trafalgar Falls, breathtaking House of Parliament. Sample shore in triplicate; watch for the rare and excursions: Port-of-Spain City & Mount beautiful Sisserou parrot, found only St. Benedict Monastery; Asa Wright here. Sample shore excursions: Rain Nature Center. Forest Drive & Emerald Pool; Carib Indian Culture & History; Kayak & Snorkel Safari; Layou Gorge River Tubing.

52 e-brochures available online ports ofports call

Dominican Republic Costa Rica san juan, puerto rico santo tomás de castilla, st. john’s, antigua By day, see historic forts and Old San guatemala Here, find 365 beautiful beaches, one for Juan. By night, there are roulette wheels Your portal to the fascinating Mayan every day of the year. And a perfectly to spin, fiery flamenco shows to catch. ruins of Guatemala and Honduras: the restored Nelson’s Dockyard, home Sample shore excursions: Old San Juan mighty Acropolis of Quirigua National of the invincible British Royal Navy Historic Walking Tour; El Yunque Rain Park and Copán, Paris of the ancient during the Great Age of Sail. Sample Forest Drive; World Heritage Fortress Mayan world. Each an enigma waiting shore excursions: Dolphins & Stingray & Art Museum. to be solved. Sample shore excursions: Adventure; Historical Antigua. Archaeological Copán & Honduras santa bárbara de samaná, Countryside; Amatique Bay Resort; st. thomas, dominican republic Quirigua Archaeological Ruins; u.s. virgin islands Rich in amber, Taino Indian culture and Hacienda Tijax; Eco-adventure Hike; The lovely, European-influenced port breathtaking natural history, including Tikal Mayan Ruins by Air. of Charlotte Amalie wins the prize for Bahia de Samaná, mating and birthing Caribbean shopping thrills. Cameras, grounds for humpback whales. Sample soufrière bay, st. lucia jewelry, watches, perfumes are all here. shore excursions: Los Haitises National (scenic cruising) So are beautiful beaches, undersea Park; Samaná Scenic 4x4 Safari. Thrill to up-close viewing of the gardens and tales of Blackbeard. monolithic Pitons — possibly the most- Sample shore excursions: Sea Trekking santo domingo, photographed peaks in the Caribbean. Helmet Dive & Coral World; Champagne dominican republic Emerald green and gorgeous, they will Catamaran Sail & Snorkel to St. John; In the oldest city in the New World fill you with wonder. St. Thomas Ocean Racing; Ultimate get ready for history, hand-rolled puro Island Experience. cigars and island rum. Sample shore st. george’s, grenada excursions: Santo Domingo Historical The heady scents of nutmeg, cinnamon willemstad, curaçao Walking Tour; The Tomb of Columbus and cloves turn breathing into an exotic -like canals, gabled Dutch & Three Eyes Lakes. experience. Here, too, find mountain colonial buildings, an exotic floating waterfalls, white-sand beaches and market. This bustling duty-free port lagoons of mottled blues. Sample shore has it all. Plus the world-famous excursions: Star Wind Catamaran & Curaçao Liqueur Distillery and an Snorkel Adventure; Nature Trail & Beach intriguing coral reef teeming with Swim; Island Tour; Grand Etang Lake parrotfish and queen angelfish. Sample & Fort Frederick; Rhum Runner shore excursions: Curaçao Dolphin Pleasure Cruise. Encounter; Curaçao See & Sea Tour; Highlights of Curaçao with Folkloric Show; Canoe Safari; Willemstad Trolley Train.

www.hollandamerica.com 53 ms maasdam ms ryndam ms statendam An Elite ms veendam ms amsterdam Fleet ms prinsendam

elegant ships ms Statendam Explorations Café overview ms Zuiderdam Dining Room

Designed to carry fewer guests than other ships in their class, the ships of Holland America Line are among the most spacious at sea and are graced with all manner of sophisticated amenities, from the heavenly Greenhouse Spa & Salon to elegantly appointed dining rooms with ocean views.

ship features • Complimentary 24-hour in-room dining • $2-million-plus collection of artwork • Extensive wine cellar featuring wines and antiques highly rated by Wine Spectator • Two outdoor swimming pools, one with retractable roof * activities • Opulent Greenhouse Spa & Salon • Escorted shore excursions, including unique Medallion Collection tours • Two-tiered Show Lounge • Explorations Café, powered by • Piano Bar* The New York Times, with more than • Casino and Sports Café 2,000 books, music listening stations, • Internet Center Internet, puzzles and more i • Wireless “hotspots” for laptop • Culinary Arts Center, presented by Internet connectivity Food & Wine magazine i dining • Club HAL® for children ages 3 – 7; separate area for ages 8 – 12i • The elegant two-tiered main Dining Room for breakfast, lunch • The Loft and The Oasis, dedicated i and dinner U teens-only facilities • The Pinnacle Grill, an intimate • Crow’s Nest Nightclub and reservations-only setting featuring Late-night Disco the flavors of Sterling Silver Beef ® • Beauty salon, duty-free shopping, and fresh seafood recent-release movies each evening • The relaxed atmosphere of the Lido Restaurant for breakfast, lunch * Available on all ships except the ms Prinsendam. and dinner, featuring casual dining U ms Prinsendam has a one-level Dining Room. with a diverse choice of fresh pastas, i Explorations Café, Culinary Arts Center and youth soups, salads, breakfast items and facilities vary by ship. cooked-to-order specialties

64 book early and save ms Veendam Onboard Service

ship information ms Zuiderdam Explorer’s Lounge Dining on your verandah ms Oosterdam Superior Verandah Suite

66 book early and save ship information ship ms Lido Pool

in every gracious penthouse verandah stateroom suites (category ps) and deluxe verandah suites • Our signature Mariner’s Dream™ bed (categories s–sc) featuring plush Sealy ® Posturepedic Euro-Top mattress and finely woven Include all the stateroom and cotton linens verandah suite amenities, plus: • Deluxe waffle and terry cloth • Use of the exclusive Neptune Lounge bathrobes for use during your voyage and personal concierge service • 100% Egyptian cotton towels • Complimentary laundry, pressing and dry cleaning throughout your cruise • Premium massage showerheads • Premium duvet, oversize bath • 5x magnifying make-up mirrors and towels and soft, cotton bathrobes salon-quality hair dryers and slippers • Fragrant soaps, lotions, shampoo • Gorgeous corsages and boutonnieres and other bath amenities from for the first formal night Elemis Aromapure • Hors d’oeuvres served before dinner • Polished stainless steel basket filled each evening on request with complimentary fresh fruit • Binoculars and umbrellas for your use • Elegant ice bucket and serving tray on the cruise for in-stateroom beverages • Cocktail party with ship’s officers • Flat-panel TV, DVD player and complimentary DVD library • Priority boarding for tender ports of call • Ice service, shoeshine service and nightly turndown service • Special disembarkation service • Priority dining and seating requests verandah suites (categories a–c & ss–sz) • Exclusive daily breakfast service • A variety of firm, medium and • High tea service in suite on request soft pillows • Complimentary delivery of • No-host mini-bar for easy entertaining USA Today or International Herald Tribune* • Personalized cruise stationery • Oversized bath towels *Where available. • One-touch telephone concierge service the mariner's dream 24 hours a day stateroom experience • Fresh flowers

www.hollandamerica.com 67 MAIN DECK LOWER PROMENADE DECK UPPER PROMENADE DECK VERANDAH DECK UPPER VERANDAH DECK Staterooms 1001-1127 PROMENADE DECK Staterooms 4001-4185 Staterooms 5001-5191 Staterooms 6001-6177 252 ft. from bow 102 ft. from bow 102 ft. from bow 112 ft. from bow to Staterooms 1001 & 1002. to Staterooms 4001 & 4002. to Staterooms 5001 & 5002. to Staterooms 6003 & 6004.

VH4002 VH4001 VA6004 VH4004 VH4003 SY5002 SY5001 VA6003 VB6006 F6002 F6001 VB6005 VF4006 VF4005 VC5004 VC5003 VB6008 VB6009 L5005 VF4008 VF4007 VC5006 L5008 VC5007 VB6012 L6010 L6007 VB6011 VISTA LOUNGE VF4010 VF4009 VC5012 VC5009 VB6016 VB6013 L5011 L5010 NN4011 VF4014 NN4012 VF4013 VC5014 VC5013 VF4016 VF4015 VC5016 VC5015 VB6018 VB6017 VISTA LOUNGE VISTA LOUNGE VB6020 VB6019 L5017 VF4020 VF4019 VC5020 L5018 VC5019 VF4022 VF4021 VC5024 VC5021 VB6024 VB6023 L5023 VF4026 VF4025 VC5026 L5022 VC5025 VB6026 VB6025

VB6030 K6027 K6021 K6015 VB6029 VF4028 VF4027 VC5028 VC5027 L5029 L5030 VB6032 VB6031 N4030 N4024 N4018 VF4032 N4029 N4023 N4017 VF4031 VC5032 VC5031 VB6036 K6034 K6028 K6022 K6014 VB6033 VF4034 VF4033 VC5036 VC5033

L5034 VB6038 VB6035 F1002 F1001 VF4036 VF4035 VC5038 VC5035 W M VB6040 VB6037 F1004 F1003 VF4038 VF4037 VC5040 VC5037 VB6042 VB6039 F1006 E E F1005 VF4040 VF4039 VC5042 VC5039 F1008 E E F1007 VF4042 VF4041 VC5044 VC5041 VB6044 VB6041 F1010 VB6046 E E VB6043 F1009 E E E E VD4044 VD4043 VC5046 VC5043 D1014 N1012 N1011 D1013 VB6048 E E VB6045 E E E E M VD4046 E E VD4045 VC5048 E E VC5045 D1016 D1017 VB6050 VB6047 J1015 VD4048 E E VD4047 VC5050 E E VC5047 D1020 VB6049 J1018 D1021 VD4050 VD4049 VC5052 VC5049 SZ6052 D1022 J1019 D1023 PIANO W MERABELLA VD4052 VD4051 VB6051 J1024 LUXURY VF5054 VF5051 D1026 D1027 BAR SY6054 VB6053 J1025 SHOP VD4054 VD4053 VF5056 VF5053 D1030 D1029 J1028 CASINO HALF MOON G4056 G4055 VF5058 VF5055 SY6056 SY6055 D1032 J1031 D1033 SHOPS HH4058 HH4057 J1034 VF5060 VF5057 SY6057 D1036 D1035 SY6058 J1037 HH4060 HH4059 VF5062 VF5059 D1038 J1040 D1039 HUDSON HH4062 HH4061 VF5064 VF5061 SY6060 SY6059 D1044 D1041 J1042 J1043 SPORTS BAR G4064 G4063 VF5066 VF5063 C1046 C1045 SY6062 SY6061 STUYVESANT H4066 H4065 VF5068 VF5065 C1050 J1048 C1047 J1049 NORTHERN H4068 H4067 VF5070 VF5067 SY6064 SY6063 C1052 C1051 LIGHTS J1054 H4070 H4069 VE5072 VE5069 C1056 J1053 C1055 NIGHT CLUB SY6066 SY6065 G4072 G4071 VE5074 VE5071 C1058 J1060 C1057 SHOPPING LIBRARY I-6067 J1059 GG4074 GG4073 VE5076 VE5073 SY6068 SY6069 C1064 C1061 ARCADE J1062 GG4076 GG4075 VE5078 VE5075 I-6071 C1066 J1063 C1065 SY6070 SY6073 QUEEN’S LOUNGE & GG4078 GG4077 VE5080 VE5077 I-6075 C1070 J1068 C1069 J1067 CULINARY ARTS CENTER G4080 G4079 VE5082 VE5079 SY6072 SY6077 C1072 C1071 I-6079 GG4082 GG4081 VE5084 VE5081 C1076 J1074 J1073 C1075 SY6074 I-6081 SY6083 SHOPPING GG4084 GG4083 VE5086 VE5083 C1078 C1077 ARCADE GG4086 GG4085 VE5088 VE5085 SY6076 SY6085 C1080 C1079 G4088 G4087 VE5090 VE5087 C1082 MWC1081 M SY6078 SY6087 VE5092 VE5089 E EE E W VE5094 VE5091 VB6080 VB6089 E E M W VE5096 VE5093 VB6082 VB6091 E EE E E E E E E E H4090 H4089 VE5098 VE5095 E E E E E E E E E E E E E E E E E E E E SB6084 SB6093 THE ATRIUM SHORE G4092 G4091 EXCURSIONS VE5100 VE5097 PINNACLE GG4094 GG4093 FRONT GRILL VE5102 VE5099 SB6086 SB6095 OFFICE ATRIUM PINNACLE ATRIUM GG4096 GG4095 VE5104 VE5101 BAR GG4098 GG4097 VE5106 VE5103 SB6088 SB6097 GG4100 GG4099 OCEAN BAR VE5108 VE5105 G4102 G4101 VE5110 VE5107 SY6090 SY6099 H4104 H4103 VE5112 VE5109 H4106 H4105 SY6092 SY6101 VE5114 VE5111 H4108 H4107 SY6094 SY6103 D1084 D1083 VE5116 VE5113 H4110 H4109 D1086 D1085 VE5118 VE5115 G4112 G4111 SY6096 SY6105 D1088 D1087 VE5120 VE5117 H4114 H4113 SY6098 SY6107 D1090 D1089 VE5122 VE5119 PHOTO H4116 H4115 VE5124 VE5121 D1092 D1091 GALLERY H4118 H4117 SY6100 SY6109 VE5126 VE5123 D1094 D1093 H4120 H4119 EXPLORER’S VF5128 VF5125 SY6102 SY6111 D1096 D1095 LOUNGE F4122 F4121 D1098 VF5130 VF5127 D1097 VD4124 VD4123 SY6104 SY6113 D1100 D1099 VF5132 VF5129 VD4126 VD4125 D1102 D1101 VF5134 VF5131 SY6106 SY6115 VD4128 VD4127 DD1104 DD1103 VF5136 VF5133 VD4130 VD4129 SY6108 SZ6117 DD1106 DD1105 VF5138 VF5135 VD4132 VD4131 VB6110 VB6119 DD1108 E E DD1107 VF5140 VF5137 VD4134 VD4133 VB6112 VB6121 DD1110 E E DD1109 VC5142 VC5139 VD4136 VD4135 VB6114 VB6123 E1112 E1111 VC5144 VC5141 E E M E E VD4138 VD4137 VB6116 VB6125 VC5146 VC5143 E E E1114 E1115 E E W E E W VD4140 E E VD4139 VB6118 E E VB6127 E1118 K1116 K1113 E1117 VC5148E E VC5145 VD4142 E E VD4141 VB6120 VB6129 E1120 E1121 VC5150E E VC5147 K1119 M VD4144 VD4143 VB6122 K6124 K6131 VB6133 E1122 E1125 VC5152 VC5149 VD4146 VD4145 VB6128 K6126 K6135 VB6137 K1123 E1127 VC5154 VC5151 VD4150 M4147 VD4149 VB6132 K6130 K6139 VB6141 VC5158 VC5153 VD4152 VD4151 VB6136 K6134 K6143 VB6145 LOWER VISTA VC5160 VC5157 DINING ROOM VD4156 VD4155 VB6140 K6138 K6147 VB6149 VC5159 UPPER VISTA VD4160 VD4159 VC5162 L5164 L5156 DINING ROOM VB6144 K6142 K6151 VB6153

M4157 M4153 VC5163

M4158 M4154 M4148 VC5168 VD4162 VD4161 VB6148 K6146 K6155 VB6157

VC5170 L5166 VC5167 VD4164 VD4163 L5165 L5161 L5155 VB6150 K6159 VB6161 VC5172 VC5169 MM4165 VD4167 VC5174 VC5171 VB6152 VB6163 VD4169 K6154 VC5176 VC5175 VB6156 K6165 VB6167 VD4166 MM4171 VD4173 VB6160 K6158 K6169 VB6171

VC5178L5177 L5173 VC5179

VD4170 MM4168 VD4175 SC6166 SC6177 VD4172 VD4177 SC5190 SC5191 SC6175 SC6164 VA6173 SC SC VA6162 VA5188 VA5186 VA5185 VA5187 VA5189 102 ft. to stern VA5184 4180 VA4176 VA4174 VA4179 VA4181 4185 VB4178 from Staterooms 1122 & 1127. VB4183 21 ft. to stern from Staterooms 6166, 6164, 6162, 9 ft. to stern from 23 ft. to stern from 6173, 6175 & 6177. STATEROOM SYMBOL LEGEND Staterooms 4180, 4178, 4176, Staterooms 5190, 5188, 5186, 4174, 4179, 4181, 4183 & 4185. 5184, 5185, 5187, 5189 & 5191. Shower only Staterooms SC6164, SC6175, SY5001, Triple (2 lower beds, 1 sofa bed) SY5002, SY6108, SS8068, VA6003, VA6004, VA8031, VA8032, VB6049, VD4051, VD4052, Quad (2 lower beds, 1 sofa bed, 1 upper) VD4131, VD4132, VF5051, VF5054, VF5137, Partial sea view VF5140, C1081, C1082, D1100, H4089, Fully obstructed view H4090, I-8037, J1074, N1011, N1012 are Connecting rooms wheelchair accessible, shower only. Staterooms have solid steel verandah railings instead of clear-view Plexiglas railings *This deck plan is effective for ms Zuiderdam April 25, 2008

76 book early and save ROTTERDAM DECK NAVIGATION DECK LIDO DECK OBSERVATION DECK SPORTS DECK ms Zuiderdam* Staterooms 7001-7151 Staterooms 8001-8147 121 ft. from bow 186 ft. from bow to Staterooms 7001 & 7002. to Staterooms 8001 & 8002. ms Westerdam DECK PLANS & STATEROOMS CROW’S NEST The deck plans are color-coded by category of OBSERVATION DECK stateroom, and the category letter precedes the VA7002 VA7001 EXPLORATIONS VA7004 VA7003 CAFÉ stateroom number in each room. All staterooms are VA7008 J7006 J7005 VA7007 FITNESS CENTER equipped with television, mini-bar, mini-safe, data VA7012 J7010 J7009 VA7011 VA7016 J7014 J7013 VA7015 VA8002 VA8001 W port, telephone and multi-channel music. VA8006 J8004 J8003 VA8005 M VA7020 J7018 J7017 VA7019 VA8010 J8008 J8007 VA8009 Important Note: Not all staterooms within VA7024 J7022 J7021 VA7023 VA8014 J8012 J8011 VA8013 THE GREENHOUSE each category have the same furniture VA7028 J7026 J7025 VA7027 M VA8016 VA8015 SPA & SALON CANVAS CANVAS VA7032 J7030 J7029 VA7031 COVER COVER configuration and/or facilities. Appropriate VA8018 VA8017 VA7034 VA7033 THERAPY ROOMS W E E symbols within the rooms on the deck plans VA8020 VA8019 VA7036 VA7035 E E describe differences from the stateroom VA7038 VA7037 VA8022 VA8021 VA7040 VA7039 VA8024 VA8023 descriptions below. E E VA7042 VA7041 VA8026 E E VA8025 E E VERANDAH SUITES VA8028 E E VA8027 THERMAL VA7044 E E VA7043 SUITES VA8030 VA8029 E E PS VA8032 VA8031 VA8034 VA8033 HYDRO POOL Penthouse Verandah Suites:Bedroom with 1 king- M PS7046 PS7045 VA8036 VA8035 W size bed, oversize whirlpool bath & shower & additional SS8038I-8037 SS8039 shower stall, living room, dining room, dressing room, I-8041 SA7048 SA7047 SS8040 SS8043 private verandah with whirlpool, pantry, 1 sofa bed for I-8045 J7049 SS8042 SS8047 2 persons, microwave, refrigerator, guest toilet, private SA7050 SA7053 I-8049 J7051 SS8044 SS8051 SLIDING DOME stereo system, DVD player, floor-to-ceiling windows. J7055 COVER SA7052 SA7057 SS8046 SS8053 LIDO SA SB SC POOL SA7054 SA7059 SS8048 SS8055 Deluxe Verandah Suites:2 lower beds convertible to SS8050 SS8057 1 king-size bed, bathroom with dual sink vanity, full-size SA7056 CONCIERGE SA7061 SS8052 SS8059 whirlpool bath & shower & additional shower stall, large SA7058 SA7063 J8056 LIDO BAR NEPTUNE SS8054 SS8061 sitting area, dressing room, private verandah, 1 sofa bed LOUNGE TERRACE for 2 persons, DVD player, floor-to-ceiling windows. SA7060 SA7065 SS8058 SS8063 GRILL SS8060 SS8065 SS SY SZ SA7062 SA7067 EE SS8062 SS8067 Superior Verandah Suites: 2 lower beds convertible SA7064 SA7069 VA8064 VA8069 MW THE to 1 queen-size bed, bathroom with dual sink vanity, full- VA8066 VA8071 E EE E LOFT size whirlpool bath & shower & additional shower stall, SA7066 SA7071 E E E E E E M / W E E large sitting area, dressing room, private verandah, 1 sofa E E E E E E SS8068 SS8073 bed for 1 person, DVD player, floor-to-ceiling windows. CLUB VIDEO CLUB HAL ARCADE HAL SA7068 SA7073 SS8070 SS8075 VERANDAH STATEROOMS SS8072 SS8077 SA7070 SA7075 LIDO VA VB VC VD VE SS8074 SS8079 RESTAURANT SA7072 SA7077 SS8076 SS8081 VF VH

SA7074 SA7079 SS8078 SS8083 VOLLEYBALL COURT Deluxe Verandah Outside: 2 lower beds convertible SS8080 SS8085 to 1 queen-size bed, bathtub & shower, sitting area, SA7076 SA7081 SS8082 SS8087 private verandah, floor-to-ceiling windows. SA7078 SA7083 SS8084 SS8089 OUTSIDE STATEROOMS BASKETBALL COURT SA7080 SA7085 SS8086 SS8091 C D DD E F SS8088 SS8093 SA7082 SA7087 Large: 2 lower beds convertible to 1 queen-size bed, SS8090 SS8095 bathtub & shower. SA7084 SA7089 SS8092 SS8097 G GG SA7086 SA7091 SS8094 SS8099 M VA8096 VA8101 Large: 2 lower beds convertible to 1 queen-size bed, SB7088 SB7093 W VA8098 VA8103 bathtub & shower. All G-category staterooms have E E VA8100 VA8105 W M VA7090 VA7095 E E partial sea views. All GG-category staterooms have VA8102 VA8107 VA7092 VA7097 E E fully obstructed views. VA8104E E VA8109 VA7094E E VA7099 VA8106 VA8111 SEA VIEW VA7096 E E VA7101 BAR H HH VA7098 VA7103 VA8108 VA8113 VA7102 J7100 J7105 VA7107 VA8110 VA8115 Large: 2 lower beds convertible to 1 queen-size bed, VA7106 J7104 J7109 VA7111 VA8112 VA8117 SEA VIEW bathtub & shower. All H- & HH-category staterooms POOL VA7110 J7108 J7113 VA7115 VA8114J8119 VA8121 VA8116 VA8123 have fully obstructed views. VA7114 J7112 J7117 VA7119 J8125 VA8120 J8118 VA8127 VA7118 J7116 J7121 VA7123 INSIDE STATEROOMS VA7122 J7120 J7125 VA7127 VA8124 J8122 J8129 VA8131 VA7124 J7129 VA7131 VA8128 J8126 J8133 VA8135 I VA7128 J7126 J7133 VA7135 VA8132 J8130 J8137 VA8139 VA7130 J7137 VA7139 SB SB Large: 2 lower beds convertible to 1 queen-size 8147 VA7134 J7132 J7141 VA7143 8140 VA8136 VA8134 VA8141 VA8143 VA8145 VA8138 bed, shower. SB SB 7142 7151 J K VA7140 VA7138 VA7136 VA7145 VA7147 VA7149 34 ft. to stern from Staterooms Large or Standard: 2 lower beds convertible to 8140, 8138, 8136, 8134, 8141, 1 queen-size bed, shower. 27 ft. to stern from Staterooms 8143, 8145, & 8147. 7142, 7140, 7138, 7136, 7145, L M MM N NN 7147, 7149 & 7151. Standard: 2 lower beds convertible to 1 queen-size bed, shower. SHIP SPECIFICATIONS & FACILITIES Sports Deck • 1,916 Guests • 24 Public Rooms • Library Observation Deck • 82,500 Gross Tons • 4 Restaurants • Casino Lido Deck • 950 Feet Long • Outdoor Swimming • Fitness Center Navigation Deck • Automatic Stabilizers Pools (one with • Basketball Court Rotterdam Deck sliding glass roof) Upper Verandah Deck • 11 Guest Decks • Volleyball Court • Spa & Salon Verandah Deck • 14 Guest Elevators • Internet Center Upper Promenade Deck • Two Show Lounges • 4 Outside Elevators • Suite Lounge Promenade Deck • Duty-free Shops Lower Promenade Deck Main Deck

www.hollandamerica.com 77 MAIN DECK LOWER PROMENADE DECK UPPER PROMENADE DECK VERANDAH DECK UPPER VERANDAH DECK Staterooms 1001-1127 PROMENADE DECK Staterooms 4001-4185 Staterooms 5001-5187 Staterooms 6001-6169 252 ft. from bow 1022 ft. from bow 102 ft. from bow 112 ft. from bow to Staterooms 1001 & 1002. to Staterooms 4001 & 4002. to Staterooms 5001 & 5002. to Staterooms 6003 & 6004.

VH4002 VH4001 VH4004 VH4003 SY5002 SY5001 VA6004 VA6003 VB6006 F6002 F6001 VB6005 VF4006 VF4005 VC5004 VC5003 VF4008 VF4007 VB6008 VB6009 L5005 VC5006 L5008 VC5007 VF4010 VF4009 VB6012 L6010 L6007 VB6011 VISTA LOUNGE VC5012 VC5009 NN4011 VF4014 NN4012 VF4013 VB6016 VB6013 L5011 VC5014 L5010 VC5013 VF4016 VF4015 VB6018 VB6017 VISTA LOUNGE VISTA LOUNGE VC5016 VC5015 VF4020 VF4019 VB6020 VB6019 L5017 VC5020 L5018 VC5019 VF4022 VF4021 VB6024 VB6023 VC5024 VC5021 VF4026 VF4025 VB6026 VB6025 L5023 VC5026 L5022 VC5025 VF4028 VF4027 VB6030 K6027 K6021 K6015 VB6029 N4029 N4023 N4017 VF4032 N4030 N4024 N4018 VF4031 VC5028 VC5027 VB6032 VB6031 L5029 L5030 VF4034 VF4033 VC5032 VC5031 VB6036 K6034 K6028 K6022 K6014 VB6033 F1002 F1001 VF4036 VF4035 VC5036 VC5033 W M VB6038 VB6035 F1004 F1003 L5034 VF4038 VF4037 VC5038 VC5035 VB6040 VB6037 F1006 E E F1005 VF4040 VF4039 VC5040 VC5037 VB6042 VB6039 F1008 E E F1007 VF4042 VF4041 VC5042 VC5039 VB6044 VB6041 F1010 F1009 E E E E VD4044 VD4043 VC5044 VC5041 D1014 N1012 N1011 D1013 VB6046 E E VB6043 E E E E M VD4046 E E VD4045 D1016 D1017 VC5046 VC5043 VB6048 E E VB6045 VD4048 E E VD4047 J1015 VC5048 E E VC5045 VB6050 VB6047 D1020 J1018 D1021 VD4050 VD4049 VC5050 E E VC5047 VB6049 D1022 J1019 D1023 PIANO BAR W VD4052 VD4051 SZ6052 J1024 INTERNET VC5052 VC5049 VB6051 D1026 D1027 CENTER VD4054 VD4053 J1025 CASINO SY6054 VB6053 D1030 J1028 D1029 HUDSON G4056 G4055 VF5054 VF5051 D1032 J1031 D1033 VF5056 VF5053 SY6056 SY6055 J1034 HH4058 HH4057 D1036 D1035 HH4060 HH4059 VF5058 VF5055 J1037 HALF MOON SY6058 SY6057 D1038 J1040 D1039 JAVA HH4062 HH4061 VF5060 VF5057 D1044 D1041 CORNER J1042 J1043 SPORTS BAR G4064 G4063 VF5062 VF5059 SY6060 SY6059 C1046 C1045 STUYVESANT H4066 H4065 VF5064 VF5061 C1050 J1048 C1047 SY6062 SY6061 J1049 NIGHT CLUB H4068 H4067 VF5066 VF5063 C1052 C1051 PERFUMERY J1054 H4070 H4069 VF5068 VF5065 SY6064 SY6063 C1056 J1053 C1055 G4072 G4071 VF5070 VF5067 SHOPS SY6066 SY6065 C1058 J1060 C1057 ERASMUS GG4074 GG4073 J1059 LIBRARY VE5072 VE5069 C1064 C1061 I-6067 J1062 GG4076 GG4075 VE5071 SY6068 SY6069 C1066 J1063 C1065 VE5074 QUEEN’S LOUNGE & GG4078 GG4077 I-6071 C1070 J1068 C1069 VE5076 VE5073 SY6070 SY6073 J1067 CULINARY ARTS CENTER G4080 G4079 C1072 C1071 VE5078 VE5075 I-6075 GG4082 GG4081 SY6077 C1076 J1074 J1073 C1075 SHOPPING VE5080 VE5077 SY6072 ARCADE GG4084 GG4083 I-6079 C1078 C1077 VE5082 VE5079 GG4086 GG4085 SY6074 I-6081 SY6083 C1080 C1079 G4088 G4087 VE5084 VE5081 SY6085 C1082 M W C1081 VE5086 VE5083 SY6076 E EE E W VE5088 VE5085 SY6078 SY6087 E E M M / W VE5090 VE5087 EE VB6080 VB6089 E E E E E E H4090 H4089 VE5092 VE5089 PANTRY VB6082 VB6091 E E E E E EE E VE5094 VE5091 E EE E E E VE5093 VE5096 E E THE ATRIUM SHORE G4092 G4091 EXCURSION VE5098 VE5095 FRONT GG4094 GG4093 E EE E SB6084 SB6093 OFFICE ATRIUM GG4096 GG4095 ATRIUM E E GG4098 GG4097 SB6086 SB6095 VE5100 VE5097 OCEAN BAR GG4100 GG4099 PINNACLE GRILL VE5102 VE5099 G4102 G4101 SB6088 SB6097 WINDSTAR VE5104 VE5101 CAFÉ H4104 H4103 VE5106 VE5103 ART H4106 H4105 SY6090 SY6099 GALLERY H4108 H4107 VE5108 VE5105 D1084 D1083 SY6092 SY6101 H4110 H4109 VE5110 VE5107 D1086 D1085 G4112 G4111 VE5112 VE5109 SY6094 SY6103 D1088 D1087 H4114 H4113 VE5114 VE5111 D1090 D1089 SY6096 SY6105 PHOTO H4116 H4115 VE5116 VE5113 D1092 D1091 GALLERY H4118 H4117 VE5118 VE5115 SY6098 SY6107 D1094 D1093 EXPLORER’S H4120 H4119 VE5120 VE5117 D1096 D1095 LOUNGE SY6100 SY6109 F4122 F4121 VE5122 VE5119 D1098 D1097 VD4124 VD4123 D1100 D1099 VE5124 VE5121 SY6102 SY6111 VD4126 VD4125 D1102 D1101 VE5126 VE5123 VD4128 VD4127 SY6104 SY6113 DD1104 DD1103 VF5128 VF5125 VD4130 VD4129 DD1106 DD1105 VF5130 VF5127 SY6106 SY6115 VD4132 VD4131 DD1108 E E DD1107 VF5132 VF5129 VD4134 VD4133 SY6108 SZ6117 DD1110 E E DD1109 VF5134 VF5131 VD4136 VD4135 VB6110 VB6119 E1112 E1111 E E M E E VF5136 VF5133 VD4138 VD4137 VB6112 VB6121 E1114 E1115 E E W E E W VD4140 E E VD4139 VF5138 VF5135 E1118 K1116 K1113 E1117 VB6114 VB6123 VD4142 E E VD4141 VF5140 VF5137 E1120 E1121 VB6116 E E VB6125 K1119 M VD4144 VD4143 VC5142 VC5139 E1122 E1125 VB6118 E E VB6127 VD4146 VD4145 VC5144 VC5141 K1123 E1127 VB6120 VB6129 VD4150 M4147 VD4149 VC5146 VC5143 VB6122 K6124 K6131 VB6133 VD4152 VD4151 VC5148E E VC5145 VB6128 K6126 K6135 VB6137 LOWER VISTA VD4156 VD4155 VC5150E E VC5147 DINING ROOM UPPER VISTA VD4160 VD4159 VB6132 K6130 K6139 VB6141 DINING ROOM VC5152 VC5149

M4157 M4153 VB6136 K6134 K6143 VB6145 VD4162 M4158 M4154 M4148 VD4161 VC5154 VC5151 VD4164 VD4163 VB6140 K6138 K6147 VB6149 VC5158 VC5153 VB6144 K6142 K6151 VB6153 MM4165 VD4167 VC5160 VC5157 VD4169 VB6148 K6146 K6155 VB6157 VC5159 VC5162 L5164 L5156 VB6150 K6159 VB6161 VD4166 MM4171 VD4173 VC5168 VC5163 VB6152 VB6163

VD4170 MM4168 VD4175

VC5170 L5166 VC5167 SC6158 SC6169

VD4172 VD4177 L5165 L5161 L5155

VC5172 VC5169 SC6167 SC6156 VA6165 SC SC VA6154 102 ft. to stern VC5174 VC5171 4180 VA4176 VA4174 VA4179 VA4181 4185 VB4183 from Staterooms 1122 & 1127. VB4178 VC5176 VC5175

VC5178L5177 L5173 VC5179 SC5186 SC5187 33 ft. to stern from STATEROOM SYMBOL LEGEND 9 ft. to stern from Staterooms 6158, 6156, 6154, Staterooms 4180, 4178, 4176, 6165, 6167 & 6169. VA5184 VA5182 VA5181 VA5183 VA5185 4174, 4179, 4181, 4183 & 4185. VA5180 Shower only Staterooms SC6156, SC6167, SY5001, Triple (2 lower beds, 1 sofa bed) SY5002, SY6108, SS8068, VA6003, VA6004, VA8031, VA8032, VB6049, VD4051, VD4052, 23 ft. to stern from Quad (2 lower beds, 1 sofa bed, 1 upper) Staterooms 5186, 5184, 5182, VD4131, VD4132, VF5051, VF5054, VF5137, 5180, 5181, 5183, 5185 & 5187. Partial sea view VF5140, C1081, C1082, D1100, H4089, Fully obstructed view H4090, I-8037, J1074, N1011, N1012 are Connecting rooms wheelchair accessible, shower only. Staterooms have solid steel verandah railings instead of clear-view Plexiglas *This deck plan is effective for ms Zuiderdam until April 3, 2008 railings

78 book early and save ROTTERDAM DECK NAVIGATION DECK LIDO DECK OBSERVATION SPORTS DECK ms Zuiderdam* Staterooms 7001-7133 Staterooms 8001-8135 DECK 121 ft. from bow 186 ft. from bow to Staterooms 7001 & 7002. to Staterooms 8001 & 8002. ms Oosterdam DECK PLANS & STATEROOMS CROW’S NEST The deck plans are color-coded by category of OBSERVATION DECK VA7002 VA7001 stateroom, and the category letter precedes the VA7004 VA7003 FITNESS CENTER stateroom number in each room. All staterooms are VA7008 J7006 J7005 VA7007 VA7012 J7010 J7009 VA7011 THE GREENHOUSE equipped with television, mini-bar, mini-safe, data SPA & SALON VA7016 J7014 J7013 VA7015 VA8002 VA8001 W M port, telephone and multi-channel music. VA7020 J7018 J7017 VA7019 VA8006 J8004 J8003 VA8005 THERAPY Important Note: Not all staterooms within VA7024 J7022 J7021 VA7023 VA8010 J8008 J8007 VA8009 OAK ROOM VA7028 J7025 VA7027 VA8014 J8012 J8011 VA8013 each category have the same furniture J7026 M VA8016 VA8015 CANVAS CANVAS VA7032 J7030 J7029 VA7031 COVER COVER configuration and/or facilities. Appropriate VA8018 VA8017

VA7034 VA7033 THERAPY ROOMS W E E VA8020 VA8019 symbols within the rooms on the deck plans VA7036 VA7035 E E VA7038 VA7037 VA8022 VA8021 describe differences from the stateroom VA7040 VA7039 VA8024 VA8023 descriptions below. E E THERMAL VA7042 VA7041 VA8026 E E VA8025 SUITES E E VERANDAH SUITES VA7044 E E VA7043 VA8028 E E VA8027 E E VA8030 VA8029 VA8032 VA8031 PS VA8034 VA8033 HYDRO POOL Penthouse Verandah Suites: Bedroom with 1 king- PS7046 PS7045 VA8036 VA8035 size bed, oversize whirlpool bath & shower & additional SS8038I-8037 SS8039 shower stall, living room, dining room, dressing room, SA7048 SA7047 SS8040I-8041 SS8043 private verandah with whirlpool, pantry, 1 sofa bed for I-8045 SS8042 SS8047 SA7050 SA7049 I-8049 2 persons, microwave, refrigerator, guest toilet, private SS8044 SS8051 SLIDING DOME COVER stereo system, DVD player, floor-to-ceiling windows. SA7052 SA7051 SS8046 SS8053 LIDO SA SB SC POOL SA7054 SA7053 SS8048 SS8055 Deluxe Verandah Suites: 2 lower beds convertible to SS8050 SS8057 SA7056 SA7055 1 king-size bed, bathroom with dual sink vanity, full-size SS8052 SS8059 CONCIERGE whirlpool bath & shower & additional shower stall, large SA7058 SA7057 J8056 SS8054 SS8061 LIDO BAR NEPTUNE sitting area, dressing room, private verandah, 1 sofa bed LOUNGE SA7059 TERRACE for 2 persons, DVD player, floor-to-ceiling windows. SA7060 SS8058 SS8063 GRILL SS8060 SS8065 SA7062 SA7061 EE SS SY SZ SS8062 SS8067 Superior Verandah Suites: 2 lower beds convertible SA7064 SA7063 VA8064 VA8069 MW THE LOFT to 1 queen-size bed, bathroom with dual sink vanity, full- VA8066 VA8071 E EE E SA7066 SA7065 GAME E EE E E E size whirlpool bath & shower & additional shower stall, M / W ROOM E EE E E E large sitting area, dressing room, private verandah, 1 sofa E E SS8068 SS8073 CLUB HAL bed for 1 person, DVD player, floor-to-ceiling windows. SA7068 SA7067 SS8070 SS8075 VERANDAH STATEROOMS SS8072 SS8077 SA7070 SA7069 LIDO VA VB VC VD VE SS8074 SS8079 RESTAURANT SA7072 SA7071 SS8076 SS8081 VF VH SA7074 SA7073 VOLLEYBALL SS8078 SS8083 COURT Deluxe Verandah Outside: 2 lower beds convertible SS8080 SS8085 SA7076 SA7075 to 1 queen-size bed, bathtub & shower, sitting area, SS8082 SS8087 private verandah, floor-to-ceiling windows. SA7078 SA7077 SS8084 SS8089 BASKETBALL OUTSIDE STATEROOMS COURT SA7080 SA7079 SS8086 SS8091 C D DD E F SS8088 SS8093 SA7082 SA7081 Large: 2 lower beds convertible to 1 queen-size bed, SS8090 SS8095 SA7084 SA7083 bathtub & shower. SS8092 SS8097 G GG SA7086 SA7085 SS8094 SS8099

SB7088 SB7087 VA8096 VA8101 Large: 2 lower beds convertible to 1 queen-size bed, VA8098 VA8103 PANTRY E E bathtub & shower. All G-category staterooms have VA8100 VA8105 W M VA7090 VA7089 E E partial sea views. All GG-category staterooms have VA7092 VA7091 VA8102E E VA8107 VA8104 VA8109 fully obstructed views. VA7094E E VA7093 E E VA8106 VA8111 VA7096 E E VA7095 SEA VIEW BAR H HH VA7098 VA7097 VA8108 VA8113 VA7102 J7100 J7099 VA7101 VA8110 VA8115 Large: 2 lower beds convertible to 1 queen-size bed, VA7106J7104 J7103 VA7105 VA8112 VA8117 SEA VIEW POOL bathtub & shower. All H- & HH-category staterooms VA7110 J7108 J7107 VA7109 VA8114 VA8121 VA7114 J7112 J7111 VA7113 VA8116 VA8123 have fully obstructed views.

VA8120J8118 J8125 J8119 VA8127 VA7118J7116 J7115 VA7117 INSIDE STATEROOMS VA7122 J7120 J7119 VA7121 SB SB VA7124 J7123 VA7125 8128 8135 VA8124 VA8122 VA8129 VA8131 VA8133 VA8126 I SB SB 7132 7133 Large: 2 lower beds convertible to 1 queen-size VA7130 VA7128 VA7126 VA7127 VA7129 VA7131 68 ft. to stern from Staterooms bed, shower. 8128, 8126, 8124, 8122, 8129, 8131, 8133, & 8135. J K 56 ft. to stern from Staterooms 7132, 7130, 7128, 7126, 7127, Large or Standard: 2 lower beds convertible to 7129, 7131 & 7133. 1 queen-size bed, shower. L M MM N NN Standard: 2 lower beds convertible to 1 queen-size bed, shower. SHIP SPECIFICATIONS & FACILITIES Sports Deck • 1,848 Guests • 24 Public Rooms • Library Observation Deck • 82,000 Gross Tons • 4 Restaurants • Casino Lido Deck • 950 Feet Long • Outdoor Swimming • Fitness Center Navigation Deck • Automatic Stabilizers Pools (one with • Basketball Court Rotterdam Deck sliding glass roof) • 11 Guest Decks • Volleyball Court Upper Verandah Deck • Spa & Salon Verandah Deck • 14 Guest Elevators • Internet Center • Two Show Lounges Upper Promenade Deck • 4 Outside Elevators • Suite Lounge Promenade Deck • Duty-free Shops Lower Promenade Deck Main Deck

www.hollandamerica.com 79 Before You Go Helping you plan your cruise.

To help you enjoy an extraordinary vacation, here are the answers to the questions we are most frequently asked. Many more are addressed in a Traveler’s Handbook which will arrive with your travel documents. Or click “Booked Guests” on our website.

How do I make Dining Room Can you accommodate special diets? How can family and friends reach me? reservations? Advise us at the time of booking and Thanks to direct ship-to-shore telephones Whatever your dining preferences — we’ll make every effort to accommodate in each guest stateroom, you may easily early or main sitting, au deux or with special diets, including vegetarian, fat-, place a call to friends, family or business a group — Holland America Line will sugar- or salt-free. Kosher*, gluten-free associates during your cruise, reception make every effort to honor your request. or special medical diets must be pre- permitting. Similarly, you may send and All dining requests should be made in ordered a minimum of 90 days prior receive electronic mail in real-time, via advance of sailing through your travel to sailing. a high-speed satellite link 24 hours a day, professional and confirmed or waitlisted satellite conditions permitting. (Visit our at the time of booking. What type of clothes should I pack? website for details.) Upon embarkation you will find a card Pack as you would for any resort How can I host a bon voyage party, in your stateroom confirming your destination: Lightweight, breathable celebrate a birthday or anniversary? seating assignment and table number. fabrics are ideal for the tropics. Bring a swimsuit, of course, as well as a cover- If you would like to host a private bon Normal meal hours in the main up to wear when walking through the voyage toasting, we invite you to order Dining Room are: interior of the ship. Footwear should champagne, canapés and cocktail setups Breakfast Open seating 8:00am include comfortable walking shoes for for guests cruising with you. (For security visits ashore and sandals or rubber-soled reasons, we have implemented a “no Lunch Open seating 12:30pm shoes for strolling on deck. visitor” policy. However, family and Dinner Early sitting 5:45pm friends wishing you bon voyage may Evening wear falls into three categories: Upper level send a gift directly to your stateroom.) casual (comfortable, relaxed attire), Early sitting 6:15pm informal (dresses or pantsuits for Holland America Line also offers a variety Lower level women, jackets and tie-optional for of gift packages for guests celebrating Main sitting 8:00pm men) and festive formal (cocktail a birthday, anniversary, honeymoon or Upper level dresses or gowns for the ladies, business other special event. The Gifts and Special suits or tuxedos for the men). A daily Occasions section of our website has Main sitting 8:30pm program delivered to your stateroom all the details. Or call Ship Services at Lower level will announce the attire for the evening. 1-800-541-1576. ms Prinsendam has two dinner sittings: *Kosher meals are prepared off the ship in a kosher First sitting 6:00pm kitchen, frozen and brought to the table sealed in their original containers. There is no kosher kitchen on board. Second sitting 8:15pm

94 e-brochures available online Shore Excursions Online

Book exciting shore excursions go you before online, in advance.

reserve your favorite activities in advance online wireless at sea and receive priority processing. seamobile™ mobile Why wait until you’re on board to book your favorite activities when phone service you can reserve them in advance 24/7 from the convenience of your Through an agreement with home or office? And because online reservations are processed prior SeaMobile, a leading provider of to requests made on board, your requests will receive priority handling! satellite-based broadband services, Holland America Line lets you take If you have already booked your cruise and have received a six-digit advantage of your wireless devices booking number, you’re ready to begin. Simply follow the user-friendly while at sea. online prompts to select your preferred tours and times, make your Using your own mobile phone and booking and receive confirmation — all before leaving home. telephone number, you can make and receive calls to and from fellow choose your route to onshore adventure. travelers who are on the ship, and What fascinates you most? The tranquility of resort life, the eloquent silence friends and family who are far away on of museum treasures, the wildly beautiful natural history of the land? land. If you currently have the service Holland America’s wide variety of optional shore excursions can satisfy through your home provider, you can your curiosity on every count. also send and receive text messages. Some, such as The Baths of Virgin Gorda and Mexico’s wondrous Copper Canyon, Other available wireless services may have intrigued you for years. Others serve you vivid slices of island life: a day include use of PDAs, such as your ® among the indigenous Carib Indians in Dominica, a garden tour in St. Lucia or Blackberry . Martinique, a lively Tumba folkloric show in Curaçao, a snorkeling safari along the Using this advanced technology on underwater trail at St. John. board is simple. We’ll take you into the mysterious world of the Maya, to museums that gleam with Spanish gold and cathedrals burnished by centuries of devotion. And when it comes to communion with nature, nothing rivals drifting along a tranquil Jamaican river on a bamboo raft or swimming with tame stingrays on Half Moon Cay, our private island in the Bahamas. You’ll find the “book shore excursions” link the medallion collection conveniently placed on our home page Holland America Line is proud to present the Medallion Collection, a series of at www.hollandamerica.com. exclusive tours designed to accommodate our most discerning guests. Each has been carefully chosen to offer a truly different experience, providing an in-depth perspective and unparalleled access to events and sights not otherwise available. signature collection touring Independent-minded travelers, take note: Holland America Line is pleased to present the Signature Collection, an exclusive new touring option that lets you completely customize (and maximize!) your time ashore by reserving a private car, driver and English-speaking guide in advance. Signature Collection touring is available in select ports of call.

www.hollandamerica.com 95 Your Best Coverage Worldwide Holland America Line Cancellation Protection Programs.

four reasons ours is the a small price for peace of mind Holland America’s Cancellation Protection Plan (CPP) is designed to protect your Best Protection vacation investment from loss — no matter what. And like other plans that protect things of great value, it’s a small price to pay for peace of mind. Be it illness, family matters, in the Industry unforeseen work events — anything, CPP is your assurance that your vacation can be cancelled for any reason for a refund. you can cancel 1 for any reason. our standard and platinum plans at a glance Even if it’s up to 24 hours before Unforeseen events do happen, which is why Holland America Line is pleased to offer sailing. For any reason whatsoever, the best trip cancellation protection in the industry. your reservation may be cancelled with ease. cpp standard CPP Standard allows you to cancel for any reason up to 24 hours prior to the cruise you get departure and receive a refund equal to 80% of the applicable cancellation fee. Plus, 2 a refund. Holland America Line assumes $500 of liability for lost, damaged or delayed baggage. Regardless of your reason Please note: The CPP Standard Plan is not insurance; for that, guests rely on the for cancelling. Only Platinum Plan. Holland America Line refunds cpp platinum 80 – 90% of refundable fees Our Platinum Cancellation Protection Plan enables you to supplement the CPP Standard FOR ANY REASON, as long Plan with insurance coverage and travel assistance services. You may cancel for any as you cancel more than reason up to 24 hours prior to departure and receive a 90% refund of the applicable 24 hours prior to departure. cancellation fee. In addition, you’ll receive: same price • pre-departure trip cancellation within 24 hours of departure 3 for all ages. Cancel for any covered reason within the 24 hours prior to the scheduled departure and receive We offer the same excellent reimbursement for the unused arrangements of the cruise or cruisetour portion of travel protection for everyone, at • trip interruption protection Covers the unused arrangements of your travel and the same cost. additional traveling expenses to return home, up to 150% of the cruise/cruisetour cost

• trip delay coverage Reimbursement for accommodation and traveling expenses 100% coverage if your trip is delayed more than 12 hours 4 for pre-existing conditions. • emergency medical expense You will be reimbursed up to us$10,000 in covered Our Platinum Plan covers medical expenses for any illness or injury first occurring during your trip. In addition, pre-existing conditions without necessary expenses of up to us$50,000 for emergency medical evacuation are covered. These exclusions or “time limits.” are benefits that Medicare and many private insurance plans may not offer, and they are highly recommended for foreign travel.

• 24-hour emergency hotline assistance Provides round-the-clock help worldwide for legal or medical referrals, lost travel documents, cash transfer or passport assistance rest assured: answers to frequent questions • Trip Interruption coverage provides If something comes up and I have to cancel, have access to a 24-hour hotline whose staff protection if your trip is interrupted am I covered? will refer you to qualified local doctors who after departure due to a covered reason. Absolutely. You can cancel for any reason speak your language. The plan reimburses your unused whatsoever up to 24 hours prior to departure. (determined in the case of your cruise I have a history of back trouble. What if my back or cruisetour on a pro rata basis), non- What’s more, you’ll get a refund. Other goes out on the trip and we have to cut it short? programs won’t give you any cancellation refundable land or sea expenses prepaid Under the Platinum Plan there is no exclusion to HAL, airfare paid to return home fees back for this type of situation because for pre-existing conditions. Compare that to it is not a “covered” claim. and certain additional expenses up to other plans with long “wait” periods applying us$100/day. Maximum benefit is 150% Are my airfare and pre- and post-packages to pre-existing conditions. of your cruise/cruisetour cost. go you before covered as well? Does the Platinum Plan cover me if I am Yes. If you purchased Holland America Line’s • Trip Delay coverage provides injured on shore? reimbursement for reasonable additional Fly Cruise Plan and/or our pre-/post-packages, Absolutely! You’ll be reimbursed up to you’ll get 80% (90% with Platinum Plan of your accommodation and traveling expenses us$10,000 for covered emergency medical, incurred to rejoin the trip in progress air and package cancellation fees refunded when surgical and dental care should you become cancelling up to 24 hours prior to departure. when you are delayed for more than sick or are accidentally injured while traveling. 12 hours, due to covered reasons. Maximum If an emergency occurs during our trip, will benefit is us$1,000; not to exceed us$100/day. I be able to see a doctor who speaks English? If you have chosen the Platinum Plan, you’ll • Emergency Evacuation coverage will pay the necessary costs of transportation, medical services and medical supplies if, due to a covered medical reason, you must be holland holland america america transported to medical facilities during your line line cruise or cruisetour. Maximum benefit is standard platinum fare paid(usd) plan plan us$50,000. $ 0 – $1,000 $ 79 $ 99 cancellation protection • Medical Expense coverage reimburses up to 1,001 – 1,250 99 129 plan and additional us$10,000 for medical and emergency dental 1,251 – 1,500 119 159 expenses incurred as a result of an injury or baggage protection sickness that first manifests itself during your 1,501 – 1,750 139 189 cruise or cruisetour. 1,751 – 2,000 159 219 cpp standard plan 2,001 – 2,500 189 259 • You will also receive the following Our Standard Cancellation Protection Plan 24-Hour Emergency Hotline Assistance 2,501 – 3,000 229 309 (CPP Standard Plan) will allow you, for any Services, arranged by the CPP Platinum 3,001 – 3,500 269 359 reason, to provide written cancellation up Plan administrator’s designated provider: 3,501 – 4,000 309 419 to 24 hours prior to scheduled cruise or Emergency Cash Transfer Assistance, 4,001 – 4,500 349 469 cruisetour departure and receive a refund Medical Consultation and Monitoring, equal to 80% of the applicable cancellation Emergency Legal Assistance, Emergency Above us$4,500, the Standard Plan cost is an * fee (90% if you purchased our CPP Platinum Medical and Dental Assistance, Lost Travel additional us$30 and the Platinum Plan is an Plan). In addition, Holland America Line additional us$45, for each us$500 of fare or Document Assistance and Emergency (HAL) automatically assumes an additional Medical Payment Assistance. fraction of us$500. Rates are per person based us$500 of liability for lost, damaged or upon each guest’s share of the total cruise fare delayed baggage of guests who purchase the There are no pre-existing condition plus NDA paid. Rates are subject to change. CPP Standard Plan, still subject, however, limitations in the CPP Platinum Plan! Fares and plan costs above are in U.S. currency. to the limitations in our baggage policies. Important note: This is a summary of If your cruise fare is paid in Canadian currency, For example, we do not cover losses while coverage. Please refer to the Description the plan cost will be payable in Canadian baggage is in the custody of airlines. The of 24-Hour Emergency Hotline Services currency based upon the exchange rate used for baggage policies of HAL are explained in and Certificate of Insurance available from your booking. Actual plan cost will be confirmed detail on page 101 in this brochure. Holland America Line which contains the in Canadian currency at time of booking. The CPP Standard Plan is not insurance; it details of assistance services and insurance The Standard and Platinum Cancellation provides no rights other than those explained coverage, terms, conditions, exclusions Protection plans are optional, must be purchased above. For example, it does not protect double- and other applicable limitations. The CPP at the time of deposit and the costs are non- triple-quad occupancy rates should one or Platinum Plan is only available for U.S. refundable. Trip cancellation protection is more members of your party cancel, nor does and Canadian residents. The CPP Standard effective for any reason up to 24 hours prior to it cover expenses or unused services due to and CPP Platinum Plans are optional, departure under the Standard and Platinum trip interruption. must be paid at time of deposit and are plans. The Platinum Plan additionally offers non-refundable. The per-person, per-cruise cancellation protection for covered reasons costs for both plans are listed at left. within 24 hours prior to departure. All other cpp platinum plan benefits of the Platinum Plan are effective upon Our Platinum Cancellation Protection Plan The insurance coverage provided under departure of your trip. (CPP Platinum Plan) enables you to the CPP Platinum Plan is underwritten by supplement the CPP Standard Plan with Virginia Surety Company, Inc., under policy Standard Cancellation Protection Plan does #htp04915 and the CPP Platinum Plan is not incorporate any insurance coverage. The insurance coverage and travel assistance administered by BerkelyCare, a division of sole benefit is to provide Trip Cancellation services as well as increase your refund amount protection up to 24 hours prior to departure to 90% for cancellations made more than 24 Affinity Insurance Services, Inc., and, in for the individual guest purchasing the plan. hours prior to departure. The CPP Platinum CA: AIS Affinity Insurance Agency, Inc. also Plan provides you with the following insurance d/b/a Aon Direct Insurance Administrators, benefits and services, in addition to the CPP License #0795465. The program provides Standard Plan benefits and larger refund: limited health insurance benefits and does not provide basic hospital, basic medical or major • Trip Cancellation coverage provides protection medical insurance as defined by the NY State if you or a traveling companion must cancel Insurance Department. The CPP Standard for a covered reason during the 24 hours prior Plan is not insurance and is administered by to scheduled departure. The plan reimburses Holland America Line Inc. your non-refundable cancellation charges or increased occupancy charges (if a traveling companion cancels) imposed by HAL.

www.hollandamerica.com 97 Smooth Air Travel Connecting to your cruise.

Holland America’s Fly Cruise Plan offers you convenience and peace of mind when traveling to and from your cruise vacation. This comprehensive program puts the resources of our entire air/sea staff behind you.

holland america’s fly cruise plan air rates /air taxes / fees Air rates will be quoted at the time of In these changing times, it’s worth every dollar — and then some. booking and are subject to change until the booking is paid in full. Quoted rates do not When your air travel is arranged through Holland America Line, you are include Passenger Facility Charges (us$3–27), automatically enrolled in our Fly Cruise Plan, a program which entitles federal flight segment fees for each flight you to a whole host of advantages: segment (takeoff and landing) of us$3.30, the September 11 Security Fee of us$2.50 per guest • custom travel Our AirPlus Service ® allows guests to select which enplanement (up to a maximum of us$10) and international arrival and departure taxes airlines they prefer, upgrade flight class and/or travel to and from (us$3–100). their (dis)embarkation port on dates other than those usually booked. Air rates do not include local customs, departure or other taxes that may be • flight delay assistance If your flight is delayed, we’ll make sure someone collected directly from you by applicable is at the airport to meet you and help you with your luggage. government authorities. • flight cancellation assistance If your flight is cancelled or a revised schedule no longer connects to the ship or tour, we will alter your ticket at no charge; if necessary, we’ll even rebook on an alternate airline.

airplus service® AirPlus Service is available for Fly Cruise guests who wish to customize their air travel. Popular options include: • Scheduling your travel to allow for an extended stay either before or after your cruise • Upgrading to First or Business class, subject to availability • Choosing preferred airlines to gain credit for mileage programs, or because your plans require a certain flight or particular time • Designating a different gateway city than the one closest to home Written requests should be faxed to AirPlus Service at (206) 298-3008 or mailed to: Holland America Line Inc. Attn: AirPlus Service 300 Elliott Avenue West , WA 98119

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mrki eitrdtaeakadsriemr fthe of mark service and trademark registered a is Amtrak apply. Restrictions ainlRira asne Corporation. Passenger Railroad National up to Travel by andreceiveAmtrak specialdiscounts amtrak travel andreservations. information and call at Amtrak embarkation. Simply book your of cruiseports & CanadaandselectHolland LineAmerica hman eeto n awards and reception champagne incurred whenjoiningthevesselincurred inprogress. you beresponsible forany will andallexpenses independently from Holland Line,America Note: you purchase If airtransportation checks. security clearance andairport your to cruise allowof fortransfers, customs andend fourhoursbothatthebeginning of We recommend thatyou schedule aminimum cruise-only guests news featuring magazine, travel our mariner Wayne, NJ Mt. Arlington,NJ Jamesburg, NJ Burlington, NJ Boston, MA New London,CT New Haven,CT CRUISES SAILINGROUNDTRIPFROMNEWYORK: Daytona, FL Naples, FL Ft. Myers,FL Pt. Charlotte,FL Sun CityCenter, FL Tampa/Brandon, FL Venice, FL Sarasota,FL Bradenton, FL St. Petersburg,FL Clearwater, FL Ft. Lauderdale,FL CRUISES SAILINGROUNDTRIPFROMFT. LAUDERDALE: by route andare perperson. available onone-way cruises). vary Fees will from Ft. Lauderdale andNew York (not which anddisembark embark only oncruises Home Motor City Coach isavailable program from Ft.departing Lauderdale andNew York. from thecitieslisted below forcruises isavailable motorRoundtrip coach service motorhome city coach service n aie oit updates Society Mariner and eeoy otdb h Captain the by hosted ceremony, 25 % ® * train travel train ontravel between citiesinthe U.S. ® magazine 1 - 800 - West PalmBeach,FL Stuart, FL Palm Coast,FL St. Augustine,FL Jacksonville, FL Orlando, FL Leesburg, FL Lady Lake,FL Ocala, FL Ft. Pierce,FL Vero Beach,FL Melbourne, FL Providence, RI Stroudsburg, PA Philadelphia, PA Harrisburg, PA New Paltz,NY Albany, NY usa - rail for train fortrain

before you go Payment by American Express, VISA, Travel professionals may impose their own MasterCard or Discover Card is also accepted. cancellation fees. Agency fees of any nature are For faster processing, please include a a matter to be decided on solely by the agency confirmation number on your check. Travel and guests. professionals please note that MCOs will Name changes require the prior approval of not be accepted. Holland America Line and may not always be possible. Cruise contracts are nontransferable. Details upgrade policy Name changes and departure date changes are Holland America Line reserves the right to considered reservation cancellations and are Important policies upgrade a guest or guests to more expensive subject to cancellation fees. category accommodations at no additional cost. cruise fares for your review. change charges Traveling with Holland America Line is one To cover administrative costs, a per-person of the best vacation values around. Your charge will be made if you request a change cruise fare includes accommodations aboard in your travel arrangements after the final an elegant Holland America , most payment due date. Change charges are not meals and entertainment on board ship. Not assessed for stateroom upgrades or for the included are items of a personal nature or addition of services, unless air reservations optional programs or optional activities, such reservations are altered and/or travel documents must as alcoholic beverages, soft drinks, laundry Travel agencies provide valuable service be reissued. and dry cleaning, shore excursions, medical, and counseling to prospective travelers. We cancellation policy barber and beauty shop services. All fares are encourage you to make your Holland America per person in U.S. dollars. reservations with a travel professional. A full refund (except for amounts paid for Travel agencies are not owned or controlled CPP) will be made for written cancellations hotel service charge by Holland America Line. Your deposits and received by Holland America Line, 300 Elliott Our crew works very hard to make sure that payments for Holland America’s services are Avenue West, Seattle, WA 98119, prior to the every aspect of your cruise meets the highest to be paid to the travel agency with which you date on which you are to commence travel standards. This includes those crewmembers made your reservations. Since accommodations by air, rail, sea or otherwise in accordance who serve you directly, such as dining room are limited by the number of staterooms on with the below Cancellation Policies. wait staff and the stewards who service your each ship, reservations should be made as Please refer to the cruise fares pages of the stateroom each day. There are also many others early as possible. Travel documents will be appropriate Holland America Line brochure who support their efforts whom you may never issued only if and when full payment has been for the Cancellation Policy applicable to your meet, such as galley and laundry staff. To ensure received by Holland America Line from the cruise. Cancellation fees apply to the entire that the efforts of all of our crewmembers are cruise booking, including cruise fare, non- travel agency. Refunds for cancelled or unused recognized and rewarded, a Hotel Service Charge discountable amounts, air add-ons, ground services will normally be made to the same of us$10 per guest is automatically added to transfers, pre-cruise and post-cruise hotel and travel agency on the basis of the amount each guest’s shipboard account on a daily basis. tour packages. Guests who cancel within the If our service exceeds or fails to meet your actually received by Holland America Line less dates shown below for any reason, including any applicable cancellation fees and charges. expectations, you are free to adjust this amount medical or family reasons, are subject to the at the end of the cruise. The Hotel Service You are responsible for obtaining from your following per person cancellation fees: travel agency monies either retained by Charge is paid entirely to Holland America Line the agency or received by the agency from cancellation policy a crewmembers, and represents an important part Holland America Line. For further information 75–57 days before commencing travel: of their compensation. A 15% service charge is visit our website at www.hollandamerica.com an amount equal to deposit requirement; automatically added to bar charges and dining or call 1-877-sail hal. Guests under 21 years of 56–29 days before commencing travel: room wine purchases. age must be accompanied by a parent, guardian 50% of gross fare; In terminals, airports, ports of call and on shore or chaperone who is at least 25 years old; one 28–16 days before commencing travel: excursions, we suggest that you extend gratuities adult chaperone is required for every five 75% of gross fare; consistent with customary local practices. people under age 21. 15 days or less before commencing travel: fares, non-discountable deposit and final payment 100% of gross fare. amounts, taxes and surcharges requirements cancellation policy b Holland America Line reserves the right not to The per-person, per-cruise deposit honor any published prices that it determines 90–64 days before commencing travel: requirements to secure reservations are listed were erroneous due to printing, electronic an amount equal to deposit requirement; with the cruise prices, and Cancellation or clerical error. Each cruise fare includes a Protection Plan costs are on page 97. 63–43 days before commencing travel: “Non-Discountable Amount.” That portion A deposit is required at time of cruise booking. 50% of gross fare; of the fare is neither commissionable to travel Cancellation Protection Plan, if desired, must 42–22 days before commencing travel: professionals nor subject to reduction in the be paid for at time of deposit; see Cancellation 75% of gross fare; event of a percentage discount promotion, Protection Plan and Additional Baggage 21 days or less before commencing travel: 2-for-1 promotion or otherwise. Fares quoted Protection for details on page 97. 100% of gross fare. in this brochure are those in effect at the time of printing. If cost factors dictate the need for Final payment is due 75 days (Cancellation cancellation policy c fare increases, Holland America Line may do Policy A), or 90 days (Cancellation Policy B/C) 120–91 days before commencing travel: so at any time prior to departure. Guests prior to departure. In most cases, we are able an amount equal to deposit requirement; can cancel (without paying a cancellation fee) to provide you with travel documents, rather than accept a fare increase. This right including your cruise contract, approximately 90–76 days before commencing travel: does not apply to increases in Taxes or to 30 days prior to departure. Travel documents, 60% of gross fare; surcharges, as described below. The term however, are issued only after final payment 75 days or less before commencing travel: “Taxes” as used by Holland America Line refers has been received by Holland America Line. 100% of gross fare. to certain taxes, fees and charges imposed Travel professionals should make checks Given that the resale of cancelled space will by governmental or quasi-governmental payable and send to: likely result in a lost opportunity to sell other authorities, including port authorities, space, these fees are due regardless of resale. Holland America Line Paymaster Corporation relating to any aspect of your cruise or tour. Fees incurred as a result of cancellation cannot P. O. B ox c34013 If governmental action results in any element be applied to future bookings. Refunds will of Taxes exceeding the estimates used by Seattle, WA 98124-1013 normally be made to your travel professional. U.S.A. Holland America Line for purposes of preparing this brochure, we reserve the right to pass through the extra amount. Similarly, Holland America Line reserves the right to 100 e-brochures available online impose or pass through fuel surcharges, Furthermore, visiting certain foreign countries responsibility security surcharges or similar incidental may require that you be inoculated prior to The ms Eurodam, ms Noordam, surcharges. No right of cancellation exists leaving the U.S. Please check with a travel ms Westerdam, ms Oosterdam, under either of these circumstances. medicine specialist or local health department ms Zuiderdam, ms Prinsendam, guests with disabilities for specific recommendations and/or ms Volendam, ms Zaandam and requirements. You may find some helpful We do not discriminate against persons on ms Amsterdam are owned by information on the U.S. Centers for Disease HAL Antillen N.V. and chartered the basis of disability. We seek, to the extent Control website at www.cdc.gov/travel or call feasible, to accommodate the needs of persons to Holland America Line N.V. toll free 1-877-fyi-trip. Please note that some The ms Veendam, ms Ryndam, with disabilities. We have a limited number countries have special requirements for minors of staterooms designed for wheelchair access. ms Maasdam and ms Statendam are (under age 18) who are not traveling with go you before Service animals are permitted on board ships owned by HAL Nederland N.V. and both parents. Please discuss this with your chartered to Holland America Line if prior arrangements have been made. Certain travel professional. land and shore facilities may not be fully N.V. All of these entities are affiliates accessible to persons with disabilities. While baggage policy of Holland America Line Inc. Holland America Line endeavors to contract Holland America Line will carry as baggage Transportation aboard the ship is with companies which provide accessible only your personal effects for your wearing, provided solely by the Shipowners and services and facilities, we cannot guarantee that comfort or convenience during your travel Charterers and pursuant to the Cruise all services and facilities will be fully accessible. with Holland America Line. Your baggage Contract that you will receive prior In limited situations where an individual needs to be placed in securely constructed to embarkation. A copy of the form of with a disability would be unable to satisfy and locked suitcases or trunks. If your travel cruise contract will be provided upon certain specified safety and other criteria, even includes a land component, you are limited request or can be viewed on our website: when provided with appropriate auxiliary to two pieces of checked baggage and one www.hollandamerica.com. Please note that aids and services, we may find it necessary to overnight or light flight bag which must the contract includes a clause specifying ask the individual to make alternative travel remain in your custody at all times. certain courts in the State of as arrangements. We must be notified of any Holland America Line does not assume any the exclusive forum for resolving disputes. special medical, physical or other requirements liability for loss of or damage to or delay of Non-Holland America Services (such as of guests at the time of booking. Please contact perishable items, medicine, liquor, cash, credit airlines and ground carriers, shore excursions, our Access and Compliance Department via or debit cards, jewelry, gold, silver or similar restaurants, air ambulance, hotels and _ email at halw [email protected], valuables, securities, financial instruments, shoreside physicians) are generally performed via fax at 1-800-577-1731 or via TTY at records or other valuable or business by independent contractors. These Non- 1-800-254-8669. documents, computers, cellular telephones, Holland America Services are solely at your risk medical services/infants/ cameras, hearing aids, electric wheelchairs, and subject to the terms or arrangements made pregnancy scooters, or other video or other electronic by you or on your behalf with the independent Each of our ships is equipped with limited equipment, binoculars, film, videotape, contractor. We assume no responsibility with medical facilities that are staffed by a physician computer disks, audio disks, tapes or CDs. respect to these Non-Holland America Services and registered nurses. The physician is an These items should not be left lying about (including cancellation, delay, injury, death independent contractor. There will be a the ship or your stateroom, nor should they or damage to property) even though we may fee charged for all medical services and be left unattended on other vessels, railcars collect monies or make bookings. medications obtained on board. If you become or other vehicles or in hotels, nor placed in Situations may arise which, in our opinion, ill during the cruise and the physician is unable luggage other than the bag you carry with you. make it necessary for us to cancel, advance to care for your needs on board, you will be In addition, Holland America Line will not or postpone a scheduled departure, change transferred to medical facilities on shore. assume any liability for any loss of or damage itineraries or make substitutions involving If your condition will require that you have to carry-on baggage left unattended on the hotels, restaurants, ports of call, other travel special medical apparatus or assistance on ship or on other modes of transportation components, vessels or other modes of board, we must be made aware of that at time or in hotels. Holland America’s ships provide, transportation. In that event, we do not assume of booking in order to determine whether we at no extra charge, either safe-deposit boxes responsibility or liability for any resulting can accommodate your needs. If you are using in the ship’s Front Office or stateroom safes. losses, expenses or inconvenience. Your full prescription drugs, please bring an adequate Certain hotels may also provide similar cruise fare will be refunded, however, if the supply with you and keep them in your carry- facilities. Your use of safe-deposit boxes, cruise is cancelled prior to initial embarkation. on luggage. We will not accept reservations stateroom safes or similar facilities will We are not required to make refunds once for infants 12 weeks or younger at time cruise not increase Holland America’s liability travel commences, regardless of the reason for commences, or women who will be 27 or more as described below. guests being unable to complete their travel. weeks pregnant at the time their cruise with Holland America Line cannot be responsible ships registry Holland America Line concludes. for any loss, delay or damage that occurs before ’ The ms Eurodam, ms Noordam, ms Westerdam, passports/visas/immunizations baggage comes into Holland America’s actual custody when you begin your travel with us or ms Oosterdam, ms Zuiderdam, ms Prinsendam, All guests must carry their valid passports. after baggage leaves Holland America’s actual ms Volendam, ms Zaandam, ms Amsterdam, In addition, certain countries may require custody at the end of your travel with us. In ms Veendam, ms Ryndam, ms Maasdam and entry visas. Passports and visas must be valid particular, please note that we assume no ms Statendam are registered in The Netherlands. for the duration of your travel. All passports responsibility for loss, damage or delay while Holland America Line has registered trademarks must be valid for at least six months beyond baggage is in the custody of airlines. in the and various foreign countries intended stay. You are responsible for securing for the names and phrases “Holland America,” proper documentation for the countries If Holland America Line, due to any cause “Holland America Line,” “Westours,” “Signature visited on your cruise or land tour. Boarding whatsoever, is liable for loss of, damage to of Excellence,” “AirPlus Service,” “Club HAL,” may be denied or fines may be levied against or delay of your property, the amount of “Wayfarer,” “Westfarer,” “Seafarer,” “Sunfarer,” those guests without proper documentation. Holland America’s liability will not exceed “Eastfarer,” and “A Tradition of Excellence” Payment of any fines levied is the responsibility us$100 (us$600 for guests who have purchased as well as for the modern and antique ship of the individual guest. Information on visas, Cancellation Protection Plan) unless you design logo. if applicable, is provided to travel professionals have specified to Holland America Line Should you need to contact Holland America by Holland America Line. Information on visas in writing the true value of your property Line prior to sailing, please use this address: may also be obtained by contacting Zierer Visa and paid to Holland America Line before Service at 1-866-788-1100 or sending an e-mail departure 1% of the value in excess of Holland America Line Inc. to [email protected]. Non-U.S. citizens us$100 or us$600, as applicable. In that event, 300 Elliott Avenue West who have previously been admitted to the Holland America Line’s liability will be Seattle, Washington 98119 United States for permanent residence must limited to the amount so specified. U.S.A. carry their Permanent Resident Card (Form i-551), commonly known as a Green Card. www.hollandamerica.com 101